Complaints Handler - Remote Banking & Financial Services Salary: From 30,000 per annum Location: Fully Remote - Work from Home from Day One Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday Start Dates: Multiple intakes from June onwards Why Join? This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression. About the Role As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency. This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effective communication throughout. Key Responsibilities Investigate and resolve customer complaints within agreed SLAs and deadlines Handle complex and regulated cases with accuracy and attention to detail Communicate clearly with customers via telephone and written correspondence Produce high-quality case notes, reports, and documentation Work within compliance frameworks and identify any risks or non-compliance Collaborate with colleagues and wider teams to achieve the best outcomes Manage a varied caseload while meeting productivity and quality targets What We're Looking For Minimum 12 months' complaints handling experience within a UK FCA-regulated financial services environment Strong written and verbal communication skills Ability to manage workload effectively and meet deadlines Confident handling of objections and challenging conversations Adaptable and comfortable working in a fast-paced environment Personal Attributes Strong focus on delivering excellent customer service Ability to remain calm under pressure and make logical decisions High attention to detail and organisational skills Team player with a proactive and solution-focused approach Training & Background Checks Training: 2 weeks initial training followed by 2 weeks in a supported "Grad Bay" Pre-employment checks include: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any additional relevant checks This is a great opportunity for someone looking to build or further their career within financial services while working in a fully remote environment. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jun 05, 2026
Full time
Complaints Handler - Remote Banking & Financial Services Salary: From 30,000 per annum Location: Fully Remote - Work from Home from Day One Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday Start Dates: Multiple intakes from June onwards Why Join? This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression. About the Role As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency. This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effective communication throughout. Key Responsibilities Investigate and resolve customer complaints within agreed SLAs and deadlines Handle complex and regulated cases with accuracy and attention to detail Communicate clearly with customers via telephone and written correspondence Produce high-quality case notes, reports, and documentation Work within compliance frameworks and identify any risks or non-compliance Collaborate with colleagues and wider teams to achieve the best outcomes Manage a varied caseload while meeting productivity and quality targets What We're Looking For Minimum 12 months' complaints handling experience within a UK FCA-regulated financial services environment Strong written and verbal communication skills Ability to manage workload effectively and meet deadlines Confident handling of objections and challenging conversations Adaptable and comfortable working in a fast-paced environment Personal Attributes Strong focus on delivering excellent customer service Ability to remain calm under pressure and make logical decisions High attention to detail and organisational skills Team player with a proactive and solution-focused approach Training & Background Checks Training: 2 weeks initial training followed by 2 weeks in a supported "Grad Bay" Pre-employment checks include: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any additional relevant checks This is a great opportunity for someone looking to build or further their career within financial services while working in a fully remote environment. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Location: Chandlers Ford Salary : £ doe Hours: Full time hours, office based but hybrid working is availableafter probation Benefits: Parking, private medical insurance, 25 days holiday + bank holidays, with the opportunity to purchase more, bonus holiday day for Christmas Eve (if on a weekday), training, pet friendly office, paid day off to volunteer for your choice of charity, Dress for your day policy click apply for full job details
Jun 05, 2026
Full time
Location: Chandlers Ford Salary : £ doe Hours: Full time hours, office based but hybrid working is availableafter probation Benefits: Parking, private medical insurance, 25 days holiday + bank holidays, with the opportunity to purchase more, bonus holiday day for Christmas Eve (if on a weekday), training, pet friendly office, paid day off to volunteer for your choice of charity, Dress for your day policy click apply for full job details
Hays Construction and Property
Woolston, Warrington
Your new company We are currently recruiting for a Complaints handler for a North West Housing Association. Your new role You will work alongside the customer care and complaints team handling complaints in line with the HOS code (Housing ombudsman service). You will deal with initial complaints over the phone, triaging and assisting with complaints and were needed to escalate to the relevant team. The role will also involve audit checking of complaints compliance.This is a full-time temporary role, and you will be required to work from the office based in Birchwood, Warrington. There could be an opportunity to work hybrid once initial training has been completed and if you are able to show a good understanding of the role from previous experience. What you'll need to succeed The successful candidate will be able to communicate effectively with customers, have excellent interpersonal skills and be willing to go the extra mile to ensure complaints are dealt with effectively. You will be caring and empathetic, and you will be accountable, flexible and able to work from the office. The team is very busy, and you must be able to organise and manage your workload proactively and recognise when it is appropriate to escalate. What you'll get in return You will receive a competitive hourly rate, and you will receive on-the-job training from supportive team leaders. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 05, 2026
Seasonal
Your new company We are currently recruiting for a Complaints handler for a North West Housing Association. Your new role You will work alongside the customer care and complaints team handling complaints in line with the HOS code (Housing ombudsman service). You will deal with initial complaints over the phone, triaging and assisting with complaints and were needed to escalate to the relevant team. The role will also involve audit checking of complaints compliance.This is a full-time temporary role, and you will be required to work from the office based in Birchwood, Warrington. There could be an opportunity to work hybrid once initial training has been completed and if you are able to show a good understanding of the role from previous experience. What you'll need to succeed The successful candidate will be able to communicate effectively with customers, have excellent interpersonal skills and be willing to go the extra mile to ensure complaints are dealt with effectively. You will be caring and empathetic, and you will be accountable, flexible and able to work from the office. The team is very busy, and you must be able to organise and manage your workload proactively and recognise when it is appropriate to escalate. What you'll get in return You will receive a competitive hourly rate, and you will receive on-the-job training from supportive team leaders. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Due to expansion Clark James have been approached by a large, stable and successful Insurance broker who are looking for a new Motor Insurance professional to help expand their team who are writing high levels of business. If you have experience of Commercial Motor/Fleet Insurance then all the better but private Motor considered as well as anyone with Commercial Insurance experience looking to specialise. Duties will include broking new business enquiries and renewal risks liaising with Directors, Account Executives and Account Handlers to obtain best possible terms from the market. You will develop relationships with insurers and look for new opportunities to expand the department. This is a particularly enthusiastic and client focussed team so we are looking for like-minded, personable and enthusiastic individuals who are able to work under the minimum supervision, the company believe in putting a lot of trust into their staff. Excellent training on offer as well as the chance to progress your CII studies should you so wish. A solid basic salary is on offer as well as bonuses and a package of extras. Hybrid working 1 day from home once you have settled in.
Jun 05, 2026
Full time
Due to expansion Clark James have been approached by a large, stable and successful Insurance broker who are looking for a new Motor Insurance professional to help expand their team who are writing high levels of business. If you have experience of Commercial Motor/Fleet Insurance then all the better but private Motor considered as well as anyone with Commercial Insurance experience looking to specialise. Duties will include broking new business enquiries and renewal risks liaising with Directors, Account Executives and Account Handlers to obtain best possible terms from the market. You will develop relationships with insurers and look for new opportunities to expand the department. This is a particularly enthusiastic and client focussed team so we are looking for like-minded, personable and enthusiastic individuals who are able to work under the minimum supervision, the company believe in putting a lot of trust into their staff. Excellent training on offer as well as the chance to progress your CII studies should you so wish. A solid basic salary is on offer as well as bonuses and a package of extras. Hybrid working 1 day from home once you have settled in.
Commercial Account Handler Location: Stockport Full-time Permanent Are you an experienced Commercial Account Handler looking for your next opportunity with a growing and supportive insurance environment? We're currently recruiting for a confident and driven individual to join a well-established commercial team. The Role: You will support a team of Client Executives with a range of administrative tasks, including checking documentation, preparing reports, and managing client records. Alongside this, you will take responsibility for handling a portfolio of commercial clients, delivering a high standard of service while building strong, long-term relationships. Key Responsibilities: Support a Team of Client Executives with day to day tasks Managing a portfolio of commercial insurance clients Handling renewals, mid-term adjustments, and new business enquiries Liaising with insurers to negotiate competitive terms Providing expert advice and ensuring clients have appropriate cover in place Maintaining accurate records and ensuring compliance with FCA regulations Supporting Account Executives where required About You: Previous experience in a Commercial Account Handler role (or similar) Strong knowledge of commercial insurance products Excellent communication and relationship-building skills Organised, with the ability to manage multiple accounts effectively Hardworking, reliable, and committed to delivering outstanding service Cert CII (or working towards) beneficial but not essential What's on Offer: £35,000 - £38,000 DOE Supportive team environment Career development opportunities Hybrid/flexible working options (if applicable) If you are looking to join a growing and forward-thinking business where your contribution is recognised and valued, we'd love to hear from you.
Jun 05, 2026
Full time
Commercial Account Handler Location: Stockport Full-time Permanent Are you an experienced Commercial Account Handler looking for your next opportunity with a growing and supportive insurance environment? We're currently recruiting for a confident and driven individual to join a well-established commercial team. The Role: You will support a team of Client Executives with a range of administrative tasks, including checking documentation, preparing reports, and managing client records. Alongside this, you will take responsibility for handling a portfolio of commercial clients, delivering a high standard of service while building strong, long-term relationships. Key Responsibilities: Support a Team of Client Executives with day to day tasks Managing a portfolio of commercial insurance clients Handling renewals, mid-term adjustments, and new business enquiries Liaising with insurers to negotiate competitive terms Providing expert advice and ensuring clients have appropriate cover in place Maintaining accurate records and ensuring compliance with FCA regulations Supporting Account Executives where required About You: Previous experience in a Commercial Account Handler role (or similar) Strong knowledge of commercial insurance products Excellent communication and relationship-building skills Organised, with the ability to manage multiple accounts effectively Hardworking, reliable, and committed to delivering outstanding service Cert CII (or working towards) beneficial but not essential What's on Offer: £35,000 - £38,000 DOE Supportive team environment Career development opportunities Hybrid/flexible working options (if applicable) If you are looking to join a growing and forward-thinking business where your contribution is recognised and valued, we'd love to hear from you.
Location: Fareham Salary: £ DOE + commission Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday) Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Handler to join their team. The Role You will manage a portfolio of clients, handling: New business, renewals and policy adjustments Client communications and relationship building Market presentations to secure best premium and cover Accurate documentation and system updates Occasional travel to other offices may be required, so a full driving licence and your own transport is essential. About You Experience in a similar insurance account handler role Background in personal lines or motor insurance (minimum) Target-driven with a proactive sales approach Comfortable handling both renewals and new business Strong organisation and communication skills Key Responsibilities Achieve new business and renewal targets Proactively generate sales opportunities Maintain high customer service standards (90%+ satisfaction target) Handle complaints in line with FCA guidelines Ensure renewals and documentation are processed accurately and on time Build long-term client relationships (90% retention target)
Jun 05, 2026
Full time
Location: Fareham Salary: £ DOE + commission Hours: Monday - Friday 8.30am - 5pm (1 hour lunch), office based; hybrid working after probation, 3 days in the office, 2 days at home (Tuesday & Friday) Benefits: Ongoing training, 25 days holidays + bank hols (opportunity to buy more holiday), auto enrolment pension, great social team environment Aspire Jobs are working with a well-established and growing client in Fareham who are looking to recruit an experienced Insurance Account Handler to join their team. The Role You will manage a portfolio of clients, handling: New business, renewals and policy adjustments Client communications and relationship building Market presentations to secure best premium and cover Accurate documentation and system updates Occasional travel to other offices may be required, so a full driving licence and your own transport is essential. About You Experience in a similar insurance account handler role Background in personal lines or motor insurance (minimum) Target-driven with a proactive sales approach Comfortable handling both renewals and new business Strong organisation and communication skills Key Responsibilities Achieve new business and renewal targets Proactively generate sales opportunities Maintain high customer service standards (90%+ satisfaction target) Handle complaints in line with FCA guidelines Ensure renewals and documentation are processed accurately and on time Build long-term client relationships (90% retention target)
This is a new Insurance broking role with a successful Dorset based Insurance Broker who are seeking an experienced Account Handler to join their Commercial team. To apply you must have solid Commercial Account Handling experience in Insurance, have excellent technical Insurance knowledge and have the professionalism and authority to deal with important clients. You will be responsible for your own portfolio of Accounts, quoting on new business and securing renewals and arrange appropriate cover at a competitive premium. Building relationships with Underwriters is also a key part of this role so we are looking for someone highly personable as well as always looking for opportunities to cross sell. To apply for this role you must have Commercial Insurance and some sales/new business experience, the role is office based Monday to Friday. Clark James are reknowned for offering friendly and knowledgeable advice from consultants who have worked within the Insurance industry so understand your needs, we never pressure candidates and always act in your best interests.
Jun 05, 2026
Full time
This is a new Insurance broking role with a successful Dorset based Insurance Broker who are seeking an experienced Account Handler to join their Commercial team. To apply you must have solid Commercial Account Handling experience in Insurance, have excellent technical Insurance knowledge and have the professionalism and authority to deal with important clients. You will be responsible for your own portfolio of Accounts, quoting on new business and securing renewals and arrange appropriate cover at a competitive premium. Building relationships with Underwriters is also a key part of this role so we are looking for someone highly personable as well as always looking for opportunities to cross sell. To apply for this role you must have Commercial Insurance and some sales/new business experience, the role is office based Monday to Friday. Clark James are reknowned for offering friendly and knowledgeable advice from consultants who have worked within the Insurance industry so understand your needs, we never pressure candidates and always act in your best interests.
Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: Associate Director, UK / US Personal Tax Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading boutique consultancy is actively seeking and experienced UK / US tax dual handler to strengthen their leadership team in London click apply for full job details
Jun 05, 2026
Full time
Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: Associate Director, UK / US Personal Tax Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading boutique consultancy is actively seeking and experienced UK / US tax dual handler to strengthen their leadership team in London click apply for full job details
Whats in it for you: Location Poulton-Le-Fylde, FY6 8JX (Office Based) Salary £25k raising to £27K upon successful probation Job Sector Administration Contract Permanent ( 12 months Maternity Cover ) Hours Full Time (35.25 hours, Monday to Thursday 08:45 to 16:45, Friday 08:45 to 16:00) Role Summary Utility Collections are ambitious, vibrant and rapidly growing debt recovery agency within the energy industry. We are looking for a Support Administrator on Maternity Cover (12 months) based in Fylde Coast area to work within the Quality & Assurance department of our operations. In addition to developing close working relationships with both our staff and our Energy Supplier Clients the primary purpose of the role is to deliver excellent administrative support in relation to the full of range of services we provide. Duties will include: To provide general administrative support ensuring that accurate account records are maintained in accordance with service requirements. QA checks and auditing of all client accounts, capturing outcomes effectively on CRM. Acting as a contact point for external Field agents. Fielding queries from varying internal / external channel via email and telephony. Collating & distributing varying paperwork in relation to the booking of Court & Warrant applications. Scheduling of third-party suppliers including Meter Operator Engineers, Lock Smiths, Shutter Engineers, Dog Handlers etc. Coordinating the diaries of field-based Warrant Officers. Invoicing preparation, issue, and Accounts Payable tracking Producing bespoke reports and statistical information. To undertake any other duties as requested relating to the team s area of responsibility. Achieving both Management and Client led KPI s. Skills and Experience Exceptional admin skills Organised and able to follow processes to deliver a high and consistent service Good work ethic with the ability to work within defined timescales Ability to deliver accurate, factual information Well-presented and approachable Good communication & telephony skills Motivated to plan and efficiently manage own workload Proficient in Microsoft Office, and able to adapt to custom built CRM Desire to truly enjoy where you work and what you do Experience within debt resolution and collections environment (Preferable) Experience within utility industry (Preferable)
Jun 05, 2026
Contractor
Whats in it for you: Location Poulton-Le-Fylde, FY6 8JX (Office Based) Salary £25k raising to £27K upon successful probation Job Sector Administration Contract Permanent ( 12 months Maternity Cover ) Hours Full Time (35.25 hours, Monday to Thursday 08:45 to 16:45, Friday 08:45 to 16:00) Role Summary Utility Collections are ambitious, vibrant and rapidly growing debt recovery agency within the energy industry. We are looking for a Support Administrator on Maternity Cover (12 months) based in Fylde Coast area to work within the Quality & Assurance department of our operations. In addition to developing close working relationships with both our staff and our Energy Supplier Clients the primary purpose of the role is to deliver excellent administrative support in relation to the full of range of services we provide. Duties will include: To provide general administrative support ensuring that accurate account records are maintained in accordance with service requirements. QA checks and auditing of all client accounts, capturing outcomes effectively on CRM. Acting as a contact point for external Field agents. Fielding queries from varying internal / external channel via email and telephony. Collating & distributing varying paperwork in relation to the booking of Court & Warrant applications. Scheduling of third-party suppliers including Meter Operator Engineers, Lock Smiths, Shutter Engineers, Dog Handlers etc. Coordinating the diaries of field-based Warrant Officers. Invoicing preparation, issue, and Accounts Payable tracking Producing bespoke reports and statistical information. To undertake any other duties as requested relating to the team s area of responsibility. Achieving both Management and Client led KPI s. Skills and Experience Exceptional admin skills Organised and able to follow processes to deliver a high and consistent service Good work ethic with the ability to work within defined timescales Ability to deliver accurate, factual information Well-presented and approachable Good communication & telephony skills Motivated to plan and efficiently manage own workload Proficient in Microsoft Office, and able to adapt to custom built CRM Desire to truly enjoy where you work and what you do Experience within debt resolution and collections environment (Preferable) Experience within utility industry (Preferable)
Team Leader - Motor Claims Location: Bolton (Office-based with flexible working options) Salary: Range from 31,500 to 38,000 depending on experience Type: Full-time, Permanent Hours: Monday to Friday, 9am - 5pm (35 hours) Are you a natural leader with experience in motor recovery claims? If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference, this role could be the next step for you. What You'll Be Doing: Team Leader - Motor Claims - Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement - Handling escalated queries, complaints, and complex claims - Monitoring team performance and supporting staff development through coaching, mentoring and training - Working with internal stakeholders to meet recovery targets and maintain service levels - Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance - Ensuring full FCA compliance and supporting GDPR and confidentiality requirements - Contributing to recruitment, onboarding, and HR processes for your team What You'll Bring: Team Leader - Motor Claims - Strong background in technical motor recovery claims - Experience in a team leadership or supervisory role - Confident communication skills, written and verbal - Solid understanding of FCA, FOS, and general claims compliance - Excellent organisation and prioritisation skills under pressure - CII Certificate in Insurance (essential), Dip CII is a bonus - Microsoft Office proficiency and data confidence (Excel, Outlook etc.) What's In It For You: Team Leader - Motor Claims - Increased holiday allowance with length of service - Your birthday off, plus a half-day for seasonal shopping - Holiday sell scheme - Free parking and casual dress code - Support for industry qualifications - Bonus scheme for going above and beyond - Cycle to work scheme - Friendly, supportive environment with trained mental health first aiders on-site If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input, we'd love to hear from you.
Jun 05, 2026
Full time
Team Leader - Motor Claims Location: Bolton (Office-based with flexible working options) Salary: Range from 31,500 to 38,000 depending on experience Type: Full-time, Permanent Hours: Monday to Friday, 9am - 5pm (35 hours) Are you a natural leader with experience in motor recovery claims? If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference, this role could be the next step for you. What You'll Be Doing: Team Leader - Motor Claims - Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement - Handling escalated queries, complaints, and complex claims - Monitoring team performance and supporting staff development through coaching, mentoring and training - Working with internal stakeholders to meet recovery targets and maintain service levels - Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance - Ensuring full FCA compliance and supporting GDPR and confidentiality requirements - Contributing to recruitment, onboarding, and HR processes for your team What You'll Bring: Team Leader - Motor Claims - Strong background in technical motor recovery claims - Experience in a team leadership or supervisory role - Confident communication skills, written and verbal - Solid understanding of FCA, FOS, and general claims compliance - Excellent organisation and prioritisation skills under pressure - CII Certificate in Insurance (essential), Dip CII is a bonus - Microsoft Office proficiency and data confidence (Excel, Outlook etc.) What's In It For You: Team Leader - Motor Claims - Increased holiday allowance with length of service - Your birthday off, plus a half-day for seasonal shopping - Holiday sell scheme - Free parking and casual dress code - Support for industry qualifications - Bonus scheme for going above and beyond - Cycle to work scheme - Friendly, supportive environment with trained mental health first aiders on-site If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input, we'd love to hear from you.
We have an exciting opportunity for an Account Handler with at least 3-4 years solid commercial lines broking experience, to work in the heart of the City, which will give you the opportunity to develop your knowledge working with Corporate sized businesses with complex needs and exciting opportunities, working for a fast growing broker who are growing at an impressive rate. You will get to work on a broad range of products including Commercial Combined, Professional Indemnity, Motor Fleet, Liability, Cyber, Financial Institutions & FinTech, PA/Travel, Property Owners, Technology, Contractors All Risk, Marine, Retail, Design and Construct, Manufacturing, Trade Credit, Hospitality & Leisure and more, and look after an Account Executive whose book of business has a slight edge towards financial lines products with lots of media and Tech clients. The commercial policies this firm deal with include a variety of different trades, but will all stem from mid-market and Corporate clients, with premiums starting from circa £2,000 up to £2,000,000. The right candidate will be given full assistance to settle into the company culture and will work closely with senior members of the established Commercial Department, attending regular client and insurer meetings, becoming an integral part of the servicing team. They are looking for an ambitious, hard-working individual that puts the client at the centre of their day-to-day work and is looking for more exposure within the Insurance Industry. If you are looking to enhance your career, this is the right place for you. You will be working closely with Account Execs and Directors in the Commercial Department on the company s VIP Corporate clients with premiums starting at £100k+, dealing with the administration of clients insurance requirements on a daily basis including general enquiries, renewals, mid-term adjustments and quotations. You will also get to handle a number of accounts yourself here too. Full support will be given to the right candidate, for you to meet your own career aspirations, including but not limited to CII Exam funding To be considered you must have a minimum of 3-4 years experience dealing with commercial lines, and this must include experience handling PI and D&O. You will also ideally have at least intermediate knowledge of Acturis. Salary on offer is £48-£55k, based in London 3 days a week (Tuesday, Wednesday and Thursday) with the rest being able to be worked remotely. Office hours are Monday to Friday 9am to 5pm, with occasional out of hours hospitality and entertainment events. They also offer Performance-based incentives, Pension, Death in Service, Private Healthcare, 25 Days Annual Leave, High Street Retailer Discount Scheme, Employee Assistance support telephone lines as well as ongoing training and CPD opportunities to enhance your skills, including support for professional qualifications Commission free insurance products including home, motor and travel insurance are also available. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
Jun 05, 2026
Full time
We have an exciting opportunity for an Account Handler with at least 3-4 years solid commercial lines broking experience, to work in the heart of the City, which will give you the opportunity to develop your knowledge working with Corporate sized businesses with complex needs and exciting opportunities, working for a fast growing broker who are growing at an impressive rate. You will get to work on a broad range of products including Commercial Combined, Professional Indemnity, Motor Fleet, Liability, Cyber, Financial Institutions & FinTech, PA/Travel, Property Owners, Technology, Contractors All Risk, Marine, Retail, Design and Construct, Manufacturing, Trade Credit, Hospitality & Leisure and more, and look after an Account Executive whose book of business has a slight edge towards financial lines products with lots of media and Tech clients. The commercial policies this firm deal with include a variety of different trades, but will all stem from mid-market and Corporate clients, with premiums starting from circa £2,000 up to £2,000,000. The right candidate will be given full assistance to settle into the company culture and will work closely with senior members of the established Commercial Department, attending regular client and insurer meetings, becoming an integral part of the servicing team. They are looking for an ambitious, hard-working individual that puts the client at the centre of their day-to-day work and is looking for more exposure within the Insurance Industry. If you are looking to enhance your career, this is the right place for you. You will be working closely with Account Execs and Directors in the Commercial Department on the company s VIP Corporate clients with premiums starting at £100k+, dealing with the administration of clients insurance requirements on a daily basis including general enquiries, renewals, mid-term adjustments and quotations. You will also get to handle a number of accounts yourself here too. Full support will be given to the right candidate, for you to meet your own career aspirations, including but not limited to CII Exam funding To be considered you must have a minimum of 3-4 years experience dealing with commercial lines, and this must include experience handling PI and D&O. You will also ideally have at least intermediate knowledge of Acturis. Salary on offer is £48-£55k, based in London 3 days a week (Tuesday, Wednesday and Thursday) with the rest being able to be worked remotely. Office hours are Monday to Friday 9am to 5pm, with occasional out of hours hospitality and entertainment events. They also offer Performance-based incentives, Pension, Death in Service, Private Healthcare, 25 Days Annual Leave, High Street Retailer Discount Scheme, Employee Assistance support telephone lines as well as ongoing training and CPD opportunities to enhance your skills, including support for professional qualifications Commission free insurance products including home, motor and travel insurance are also available. If you would like to discuss this role in more detail, please contact Kieran at CKB Recruitment.
Account Handler, North Ayrshire Summary of the role A leading insurance brokerage specialising in SME and commercial insurance solutions are seeking a dedicated professional to join the company, as an Account Handler. They are looking for someone who will play a pivotal role in creating documents for new customers, ensuring all customer details are recorded accurately and entering on to the system and obtaining renewal terms for customers. You will be responsible for preparing renewal closings from meeting minutes, managing insurer and customer queries about their policies and dealing with account queries and credit control matters. What you'll be doing Creating documents for new customers, along with any mid-term adjustments and renewals information too. Ensuring all customer details are recorded accurately and entering on to the system in a timely fashion to ensure data integrity. Obtaining renewal terms for customers, always ensuring you've explored other options before providing the best available solution. Preparing renewal closings from meeting minutes and ensuring cover is bound by renewal date. Managing insurer and customer queries about their policies. Confirming cover with relevant insurers, processing policies and chasing up outstanding documentation when required. Dealing with account queries and credit control matters highlighting any concerns. Applying fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. What we're looking for Minimum of 1 year of Personal Line experience. Previous experience in the insurance/financial services industry. Outstanding communication and interpersonal skills. Strong planning and analytical skills with high accuracy and attention to detail. Being proficient in MS Office, CDL and Acturis experience would be advantageous. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 05, 2026
Full time
Account Handler, North Ayrshire Summary of the role A leading insurance brokerage specialising in SME and commercial insurance solutions are seeking a dedicated professional to join the company, as an Account Handler. They are looking for someone who will play a pivotal role in creating documents for new customers, ensuring all customer details are recorded accurately and entering on to the system and obtaining renewal terms for customers. You will be responsible for preparing renewal closings from meeting minutes, managing insurer and customer queries about their policies and dealing with account queries and credit control matters. What you'll be doing Creating documents for new customers, along with any mid-term adjustments and renewals information too. Ensuring all customer details are recorded accurately and entering on to the system in a timely fashion to ensure data integrity. Obtaining renewal terms for customers, always ensuring you've explored other options before providing the best available solution. Preparing renewal closings from meeting minutes and ensuring cover is bound by renewal date. Managing insurer and customer queries about their policies. Confirming cover with relevant insurers, processing policies and chasing up outstanding documentation when required. Dealing with account queries and credit control matters highlighting any concerns. Applying fundamental legal and regulatory policy in relation to internal policies and the insurance contract as required. What we're looking for Minimum of 1 year of Personal Line experience. Previous experience in the insurance/financial services industry. Outstanding communication and interpersonal skills. Strong planning and analytical skills with high accuracy and attention to detail. Being proficient in MS Office, CDL and Acturis experience would be advantageous. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
IBA Client Account Handler - Fully Remote Your new company A prominent specialist insurance broker based in London, celebrated for its energetic culture, flexible hybrid working model, and strong dedication to employee development. With a typical pattern of 2-3 days in the office, this organisation provides a dynamic environment where your expertise is recognised and your career progression is genuinely supported. Diversity, innovation, and collaboration sit at the core of their approach. Your new role As an IBA Client Account Handler, you will oversee a portfolio of client accounts across multiple brands, playing a key role in maintaining the financial integrity of the business. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt recovery Processing payments for claims and return premiums Producing accurate and timely management information (MI) Working closely with internal teams and external stakeholders to resolve queries ️ Ensuring full compliance with FCA CASS 5 Client Money Rules ️ Maintaining accurate and up-to-date accounting ledgers and records Building strong working relationships to support financial performance This is a hands-on, detail-driven role where your accuracy, resilience, and communication skills will be essential. What you'll need to succeed Proven experience in an IBA role or Credit Control in an insurance business Strong MS Office skills Knowledge of Global XB (preferred) Excellent communication and stakeholder management abilities A proactive, professional, and determined approach What you'll get in return Competitive salary Generous annual leave entitlement Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing programmes and career development support A vibrant, inclusive culture with regular social events and recognition initiatives What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 05, 2026
Full time
IBA Client Account Handler - Fully Remote Your new company A prominent specialist insurance broker based in London, celebrated for its energetic culture, flexible hybrid working model, and strong dedication to employee development. With a typical pattern of 2-3 days in the office, this organisation provides a dynamic environment where your expertise is recognised and your career progression is genuinely supported. Diversity, innovation, and collaboration sit at the core of their approach. Your new role As an IBA Client Account Handler, you will oversee a portfolio of client accounts across multiple brands, playing a key role in maintaining the financial integrity of the business. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt recovery Processing payments for claims and return premiums Producing accurate and timely management information (MI) Working closely with internal teams and external stakeholders to resolve queries ️ Ensuring full compliance with FCA CASS 5 Client Money Rules ️ Maintaining accurate and up-to-date accounting ledgers and records Building strong working relationships to support financial performance This is a hands-on, detail-driven role where your accuracy, resilience, and communication skills will be essential. What you'll need to succeed Proven experience in an IBA role or Credit Control in an insurance business Strong MS Office skills Knowledge of Global XB (preferred) Excellent communication and stakeholder management abilities A proactive, professional, and determined approach What you'll get in return Competitive salary Generous annual leave entitlement Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing programmes and career development support A vibrant, inclusive culture with regular social events and recognition initiatives What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IBA Account Handler Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long-term development, this is a place where you're encouraged to shape your role and build a career across a wider group. Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt collection Processing payments for claims and return premiums Producing accurate, timely MI reports Working with internal teams and external partners to resolve queries Preparing and issuing statements of account ️ Ensuring adherence to FCA CASS 5 Client Money Rules ️ Maintaining accurate ledgers and financial records Identifying potential bad debts and escalating where required Building strong working relationships to support financial performance This is a detail-focused, client-centric role where your financial expertise and communication skills will be essential. What you'll need to succeed Previous experience in an IBA role Strong MS Office capability Knowledge of Global XB (advantageous) Excellent written and verbal communication skills Ability to influence stakeholders and resolve issues effectively A proactive, resilient, and professional approach What you'll get in return Competitive salary 10% employer pension contribution (with 5% employee input) Generous annual leave allowance Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing initiatives and career development support A vibrant, inclusive culture with regular social events and recognition programmes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 05, 2026
Full time
IBA Account Handler Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long-term development, this is a place where you're encouraged to shape your role and build a career across a wider group. Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include: Investigating and allocating cash Leading credit control activity and ensuring prompt debt collection Processing payments for claims and return premiums Producing accurate, timely MI reports Working with internal teams and external partners to resolve queries Preparing and issuing statements of account ️ Ensuring adherence to FCA CASS 5 Client Money Rules ️ Maintaining accurate ledgers and financial records Identifying potential bad debts and escalating where required Building strong working relationships to support financial performance This is a detail-focused, client-centric role where your financial expertise and communication skills will be essential. What you'll need to succeed Previous experience in an IBA role Strong MS Office capability Knowledge of Global XB (advantageous) Excellent written and verbal communication skills Ability to influence stakeholders and resolve issues effectively A proactive, resilient, and professional approach What you'll get in return Competitive salary 10% employer pension contribution (with 5% employee input) Generous annual leave allowance Private medical insurance Annual bonus scheme Discounts at major retailers, gyms, restaurants, and more ️ Access to wellbeing initiatives and career development support A vibrant, inclusive culture with regular social events and recognition programmes What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
COMMERCIAL INSURANCE ACCOUNT HANDLER DARTFORD SALARY UP TO £35,000 + BONUS & STUDY SUPPORT OPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an experienced Commercial Account Handler to join the team and click apply for full job details
Jun 05, 2026
Full time
COMMERCIAL INSURANCE ACCOUNT HANDLER DARTFORD SALARY UP TO £35,000 + BONUS & STUDY SUPPORT OPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an experienced Commercial Account Handler to join the team and click apply for full job details
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Client Details Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Description As a Claims Handler you will be working as part of a team to support customers with their active cases in relation to their existing products and services. You will be the initial first point of contact for customers gathering all supporting documentation and handling claims and complex cases from start to finish. The role will be mainly supporting customers over the telephone and email alongside occasional webchat platforms and social media. Profile Previous claims or customer service experience Confident telephone manner and excellent communication skills Thrive in a busy targeted environment Passionate about helping and supporting customers An excellent team player Job Offer Salary of 26200+ reputable insurance business in Morley+ exciting time to join the team+ good progression and development+ competitive benefits package+ free parking+ accessible location from Leeds and Bradford+ great team and culture+ no shift patterns or weekends+ immediate interviews being held please apply now to avoid disappointment
Jun 05, 2026
Full time
Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Client Details Michael Page have partnered with a reputable and progressive Insurance Business in Morley to recruit for a Claims Handler to join their team on a Permanent Basis to start asap. The business are significantly growing have lots of exciting plans for the year in terms of expansion within the department if you are experienced within customer services and passionate about helping and supporting clients we would love to hear from you. Description As a Claims Handler you will be working as part of a team to support customers with their active cases in relation to their existing products and services. You will be the initial first point of contact for customers gathering all supporting documentation and handling claims and complex cases from start to finish. The role will be mainly supporting customers over the telephone and email alongside occasional webchat platforms and social media. Profile Previous claims or customer service experience Confident telephone manner and excellent communication skills Thrive in a busy targeted environment Passionate about helping and supporting customers An excellent team player Job Offer Salary of 26200+ reputable insurance business in Morley+ exciting time to join the team+ good progression and development+ competitive benefits package+ free parking+ accessible location from Leeds and Bradford+ great team and culture+ no shift patterns or weekends+ immediate interviews being held please apply now to avoid disappointment
Firmin Recruit is delighted to be recruiting for an experienced Administration Assistant -Insurance Dept for our established client based in Gravesend, Kent. Hours: 9.00 am - 5.30 pm Wednesday, Thursday & Friday ( Friday working remotely) This role is a permanent Part-time Role Benefits : Medicash, Benenden Health Care ( after one year of service), 22 days holiday ( pro-rated), extra days at Christmas + Bank Holidays, Learning & Development Programme, Long Service Award, Pension, company events, etc The Role: The role is working as administrative support to the Insurance Team, dealing with all aspects of administrative support. The duties include: Logging of insurance claims and liaising with PI claims handler when required Issuing policy documentation Deal with cancellation of cover due to sales/lapses Ensure the property owner's cover is correct for each client Insurance renewals for all policies administered by the Insurance Dept Maintaining claims, engineering register, and third-party schedule process account payments to the computer system Maintaining client list, MTA schedules, third-party client list, and all other databases to ensure that all client information, etc is up to date Deal with general insurance queries and issues arising for all insurance clients and property managers, etc. Typing General administration duties. Suitable Candidate: The suitable candidate will need to have previous administration experience, good interpersonal skills, and attention to detail is essential. The role requires someone with strong Word and Excel skills with good interpersonal skills, and a good attention to detail. The suitable candidate needs to have the ability to work in a fast-paced environment. Excellent customer service skills and the ability to keep a cool head are necessary Ability to navigate and use Microsoft 365 Assist other members of staff on diary chasers Typing skills Previous Insurance experience is desirable but not essential Our client is Town Centre-based and situated within walking distance of Gravesend's train and bus station. Town Centre parking permit available from the Council to give half price parking in a range of local car parks. If you have the necessary experience and would like more information about this role, please send your CV. Firmin Recruit is an agency working on behalf of our client.
Jun 05, 2026
Full time
Firmin Recruit is delighted to be recruiting for an experienced Administration Assistant -Insurance Dept for our established client based in Gravesend, Kent. Hours: 9.00 am - 5.30 pm Wednesday, Thursday & Friday ( Friday working remotely) This role is a permanent Part-time Role Benefits : Medicash, Benenden Health Care ( after one year of service), 22 days holiday ( pro-rated), extra days at Christmas + Bank Holidays, Learning & Development Programme, Long Service Award, Pension, company events, etc The Role: The role is working as administrative support to the Insurance Team, dealing with all aspects of administrative support. The duties include: Logging of insurance claims and liaising with PI claims handler when required Issuing policy documentation Deal with cancellation of cover due to sales/lapses Ensure the property owner's cover is correct for each client Insurance renewals for all policies administered by the Insurance Dept Maintaining claims, engineering register, and third-party schedule process account payments to the computer system Maintaining client list, MTA schedules, third-party client list, and all other databases to ensure that all client information, etc is up to date Deal with general insurance queries and issues arising for all insurance clients and property managers, etc. Typing General administration duties. Suitable Candidate: The suitable candidate will need to have previous administration experience, good interpersonal skills, and attention to detail is essential. The role requires someone with strong Word and Excel skills with good interpersonal skills, and a good attention to detail. The suitable candidate needs to have the ability to work in a fast-paced environment. Excellent customer service skills and the ability to keep a cool head are necessary Ability to navigate and use Microsoft 365 Assist other members of staff on diary chasers Typing skills Previous Insurance experience is desirable but not essential Our client is Town Centre-based and situated within walking distance of Gravesend's train and bus station. Town Centre parking permit available from the Council to give half price parking in a range of local car parks. If you have the necessary experience and would like more information about this role, please send your CV. Firmin Recruit is an agency working on behalf of our client.
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
Jun 05, 2026
Full time
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, theyre free to grow, lead, and innovate. Youll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met click apply for full job details
We are working with a well-established and highly regarded independent firm of Chartered Accountants based in Hampshire, seeking to appoint a Tax Senior to join their growing team. This firm is recognised as one of the region's leading business advisory practices, offering a breadth of services to a diverse client base ranging from owner-managed businesses through to larger corporate organisations. With a strong reputation for delivering proactive, commercially focused advice, the firm operates with a collaborative and forward-thinking culture, combining the technical expertise of a larger practice with a personalised, client-focused approach. The team provides a comprehensive suite of services including personal and corporate tax planning, audit, corporate finance, payroll and wider business advisory solutions. This ensures employees gain exposure to a broad client portfolio and have the opportunity to contribute to strategic, value-added work rather than purely compliance-driven tasks. The firm places a strong emphasis on professional development, encouraging continuous learning and offering clear progression pathways within a supportive and approachable environment. What will the Tax Senior role involve? Managing a portfolio of personal tax clients, ensuring all compliance work is completed accurately and in line with HMRC requirements Supporting with more complex tax planning assignments, working closely with senior colleagues to deliver tailored advice Building and maintaining strong client relationships, acting as a key point of contact and providing proactive guidance Reviewing work completed by junior team members and supporting their development Ensuring deadlines are met across multiple assignments and contributing to process improvements within the team Suitable Candidate for the Tax Senior vacancy: Proven experience within a professional practice environment, with a strong focus on personal tax ATT or CTA qualified, or part-qualified Strong technical knowledge combined with the ability to communicate effectively with clients A proactive and commercially minded approach, keen to add value beyond compliance Well organised, detail-oriented and capable of managing a varied workload Additional benefits and information for the Tax Senior vacancy : Salary dependent on experience Study support and ongoing professional development opportunities Flexible and hybrid working arrangements Competitive holiday allowance and pension scheme Performance-related bonus CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Jun 05, 2026
Full time
We are working with a well-established and highly regarded independent firm of Chartered Accountants based in Hampshire, seeking to appoint a Tax Senior to join their growing team. This firm is recognised as one of the region's leading business advisory practices, offering a breadth of services to a diverse client base ranging from owner-managed businesses through to larger corporate organisations. With a strong reputation for delivering proactive, commercially focused advice, the firm operates with a collaborative and forward-thinking culture, combining the technical expertise of a larger practice with a personalised, client-focused approach. The team provides a comprehensive suite of services including personal and corporate tax planning, audit, corporate finance, payroll and wider business advisory solutions. This ensures employees gain exposure to a broad client portfolio and have the opportunity to contribute to strategic, value-added work rather than purely compliance-driven tasks. The firm places a strong emphasis on professional development, encouraging continuous learning and offering clear progression pathways within a supportive and approachable environment. What will the Tax Senior role involve? Managing a portfolio of personal tax clients, ensuring all compliance work is completed accurately and in line with HMRC requirements Supporting with more complex tax planning assignments, working closely with senior colleagues to deliver tailored advice Building and maintaining strong client relationships, acting as a key point of contact and providing proactive guidance Reviewing work completed by junior team members and supporting their development Ensuring deadlines are met across multiple assignments and contributing to process improvements within the team Suitable Candidate for the Tax Senior vacancy: Proven experience within a professional practice environment, with a strong focus on personal tax ATT or CTA qualified, or part-qualified Strong technical knowledge combined with the ability to communicate effectively with clients A proactive and commercially minded approach, keen to add value beyond compliance Well organised, detail-oriented and capable of managing a varied workload Additional benefits and information for the Tax Senior vacancy : Salary dependent on experience Study support and ongoing professional development opportunities Flexible and hybrid working arrangements Competitive holiday allowance and pension scheme Performance-related bonus CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and does not discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Job Ref: AS/75318/GM Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: Senior Tax Consultant, UK / US Dual Handler Languages: English (essential) Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading company is looking for a UK/US Dual Handler to strengthen their team in London click apply for full job details
Jun 05, 2026
Full time
Job Ref: AS/75318/GM Package: £Negotiable + Bonus + Benefits Location: London, UK Job Type: Senior Tax Consultant, UK / US Dual Handler Languages: English (essential) Position Type: Permanent Hours: Full-time Contact Name: Andy Shaw Contact Company: JAM Global Mobility Recruitment The Background This leading company is looking for a UK/US Dual Handler to strengthen their team in London click apply for full job details
