Join Our Team - Patient Services Coordinator Roles - Lagan Valley Hospital , Lisburn Make a difference by supporting the delivery of efficient and effective patient care through vital administrative and clerical support. Salary - £12.75 per hour and paid on a weekly basis Key Responsibilities: Accurately input and extract patient information across electronic systems such as Epic, PAS, and Pati click apply for full job details
Jun 20, 2026
Seasonal
Join Our Team - Patient Services Coordinator Roles - Lagan Valley Hospital , Lisburn Make a difference by supporting the delivery of efficient and effective patient care through vital administrative and clerical support. Salary - £12.75 per hour and paid on a weekly basis Key Responsibilities: Accurately input and extract patient information across electronic systems such as Epic, PAS, and Pati click apply for full job details
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; Undertake any secretarial tasks appropriate to the band as required.To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.Participate in meetings and take appropriate action in line with service provision as appropriate to band.Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.Open and prioritise all incoming mail and action accordingly.Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.Obtain patient's case notes and x-rays as necessary.Register new patients and create a new set of patient notes as required.Register patients on the waiting list or arrange their admission, as appropriate.Collect and collate statistical information.Participate in the development of local policies and procedures as appropriate.Maintain and record information in relation to statutory procedures and notify the appropriate Authority.When necessary deal with fast track referrals to ensure timely appointments are made.Assist patients and their carers by arranging translation/interpretation facilities.Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.Arrange patient transport as and when required as per local arrangement.The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.The execution of other duties (appropriate to the band) which may be assigned from time to time. What you'll need to succeed 4 GCSEs Grade C or above, to include English Language or equivalent qualifications, and 2 years' Secretarial/clerical experience .ORNVQ Level 2 in Administration and 2 year's secretarial experience/ clerical experience .OR3 year's secretarial / clerical experience and GCSE Grade C or above in English Language or equivalent qualification. at least one year must be within a Health and Social Care setting •Ability to work as part of a team and on own initiative.•Good interpersonal and organisational skills.•Previous experience compiling and producing clear and accurate documents, reports and letters.•Ability to develop good working relationships with officers of various grade and professions.•Ability to work to tight timescales whilst meeting targets.•Knowledge of Microsoft Office, including Word, Access & Power Point. What you'll get in return £12.31 per hourStart date 9th September 37.5 hours per weekBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 04, 2025
Seasonal
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; Undertake any secretarial tasks appropriate to the band as required.To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.Participate in meetings and take appropriate action in line with service provision as appropriate to band.Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.Open and prioritise all incoming mail and action accordingly.Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.Obtain patient's case notes and x-rays as necessary.Register new patients and create a new set of patient notes as required.Register patients on the waiting list or arrange their admission, as appropriate.Collect and collate statistical information.Participate in the development of local policies and procedures as appropriate.Maintain and record information in relation to statutory procedures and notify the appropriate Authority.When necessary deal with fast track referrals to ensure timely appointments are made.Assist patients and their carers by arranging translation/interpretation facilities.Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.Arrange patient transport as and when required as per local arrangement.The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.The execution of other duties (appropriate to the band) which may be assigned from time to time. What you'll need to succeed 4 GCSEs Grade C or above, to include English Language or equivalent qualifications, and 2 years' Secretarial/clerical experience .ORNVQ Level 2 in Administration and 2 year's secretarial experience/ clerical experience .OR3 year's secretarial / clerical experience and GCSE Grade C or above in English Language or equivalent qualification. at least one year must be within a Health and Social Care setting •Ability to work as part of a team and on own initiative.•Good interpersonal and organisational skills.•Previous experience compiling and producing clear and accurate documents, reports and letters.•Ability to develop good working relationships with officers of various grade and professions.•Ability to work to tight timescales whilst meeting targets.•Knowledge of Microsoft Office, including Word, Access & Power Point. What you'll get in return £12.31 per hourStart date 9th September 37.5 hours per weekBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hybrid Admin job In Birmingham Your new company Due to the partnership between Hays and Birmingham City Council, we are recruiting for a Business Support Officer to join the housing compliance team. Your new role As a Business Support Officer, you will be required to support the electrical manager with any electrical checks coming up in properties. You will be contacting the tenants on 3 different occasions through three different channels to ensure the electrical checks are booked in. You will be reviewing data on spreadsheets to ensure the cases and jobs for electrical checks have been updated. What you'll need to succeed To be successful in this role, you will need to have previous experience of working in an administrative environment, and be comfortable utilising Microsoft Excel. Furthermore, strong attention to detail and accuracy is vital for the role. Due to the nature of the role, good written and verbal communication skills are essential. What you'll get in return This is a full-time hybrid temporary position, based in Birmingham. The rate of pay for this job is £14.12 per hour, inclusive of holiday pay, which is paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Hybrid Admin job In Birmingham Your new company Due to the partnership between Hays and Birmingham City Council, we are recruiting for a Business Support Officer to join the housing compliance team. Your new role As a Business Support Officer, you will be required to support the electrical manager with any electrical checks coming up in properties. You will be contacting the tenants on 3 different occasions through three different channels to ensure the electrical checks are booked in. You will be reviewing data on spreadsheets to ensure the cases and jobs for electrical checks have been updated. What you'll need to succeed To be successful in this role, you will need to have previous experience of working in an administrative environment, and be comfortable utilising Microsoft Excel. Furthermore, strong attention to detail and accuracy is vital for the role. Due to the nature of the role, good written and verbal communication skills are essential. What you'll get in return This is a full-time hybrid temporary position, based in Birmingham. The rate of pay for this job is £14.12 per hour, inclusive of holiday pay, which is paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Join this public sector organisation as a contract's administration assistant Your new company Based in Dundonald, you'll be joining a public sector organisation that plays a vital role in delivering essential healthcare services across Northern Ireland. Your new role As an Administrative Officer, you will play a key role in supporting Managers and Contracts Compliance Officers to ensure the smooth running of the department. You'll be responsible for a wide range of administrative tasks including: Organising meetings, taking minutes/action notes, and following up on documentation Maintaining accurate records and filing systems for contracts, provider insurance, and departmental documentation Managing diaries, scheduling appointments, and handling incoming communications Providing general administrative support including word processing, spreadsheets, and database management Supporting contract review processes and monthly monitoring activities Assisting with stock control and ordering supplies Acting as a point of contact for internal and external queries What you'll need to succeed 5 GCSEs (Grade A-C) TO INCLUDE English Language and Maths or equivalent or higher educational standardAND 1 year's Administrative / Clerical experience.OR 3 years' Administrative / Clerical experienceGood working knowledge of MS Office (especially Excel and outlook) What you'll get in return Opportunity to work within a respected public sector organisation6 month post, with possibility of an extensionSupportive team environmentCompetitive salary and benefitsAccess to training and development opportunitiesContribution to meaningful work that impacts the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Join this public sector organisation as a contract's administration assistant Your new company Based in Dundonald, you'll be joining a public sector organisation that plays a vital role in delivering essential healthcare services across Northern Ireland. Your new role As an Administrative Officer, you will play a key role in supporting Managers and Contracts Compliance Officers to ensure the smooth running of the department. You'll be responsible for a wide range of administrative tasks including: Organising meetings, taking minutes/action notes, and following up on documentation Maintaining accurate records and filing systems for contracts, provider insurance, and departmental documentation Managing diaries, scheduling appointments, and handling incoming communications Providing general administrative support including word processing, spreadsheets, and database management Supporting contract review processes and monthly monitoring activities Assisting with stock control and ordering supplies Acting as a point of contact for internal and external queries What you'll need to succeed 5 GCSEs (Grade A-C) TO INCLUDE English Language and Maths or equivalent or higher educational standardAND 1 year's Administrative / Clerical experience.OR 3 years' Administrative / Clerical experienceGood working knowledge of MS Office (especially Excel and outlook) What you'll get in return Opportunity to work within a respected public sector organisation6 month post, with possibility of an extensionSupportive team environmentCompetitive salary and benefitsAccess to training and development opportunitiesContribution to meaningful work that impacts the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Join this public sector organisation as a contract's administration assistant Your new company Based in Dundonald, you'll be joining a public sector organisation that plays a vital role in delivering essential healthcare services across Northern Ireland. Your new role As an Administrative Officer, you will play a key role in supporting Managers and Contracts Compliance Officers to ensure the smooth running of the department. You'll be responsible for a wide range of administrative tasks including: Organising meetings, taking minutes/action notes, and following up on documentation Maintaining accurate records and filing systems for contracts, provider insurance, and departmental documentation Managing diaries, scheduling appointments, and handling incoming communications Providing general administrative support including word processing, spreadsheets, and database management Supporting contract review processes and monthly monitoring activities Assisting with stock control and ordering supplies Acting as a point of contact for internal and external queries What you'll need to succeed 5 GCSEs (Grade A-C) TO INCLUDE English Language and Maths or equivalent or higher educational standardAND 1 year's Administrative / Clerical experience.OR 3 years' Administrative / Clerical experienceGood working knowledge of MS Office (especially Excel and outlook) What you'll get in return Opportunity to work within a respected public sector organisation6 month post, with possibility of an extensionSupportive team environmentCompetitive salary and benefitsAccess to training and development opportunitiesContribution to meaningful work that impacts the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Join this public sector organisation as a contract's administration assistant Your new company Based in Dundonald, you'll be joining a public sector organisation that plays a vital role in delivering essential healthcare services across Northern Ireland. Your new role As an Administrative Officer, you will play a key role in supporting Managers and Contracts Compliance Officers to ensure the smooth running of the department. You'll be responsible for a wide range of administrative tasks including: Organising meetings, taking minutes/action notes, and following up on documentation Maintaining accurate records and filing systems for contracts, provider insurance, and departmental documentation Managing diaries, scheduling appointments, and handling incoming communications Providing general administrative support including word processing, spreadsheets, and database management Supporting contract review processes and monthly monitoring activities Assisting with stock control and ordering supplies Acting as a point of contact for internal and external queries What you'll need to succeed 5 GCSEs (Grade A-C) TO INCLUDE English Language and Maths or equivalent or higher educational standardAND 1 year's Administrative / Clerical experience.OR 3 years' Administrative / Clerical experienceGood working knowledge of MS Office (especially Excel and outlook) What you'll get in return Opportunity to work within a respected public sector organisation6 month post, with possibility of an extensionSupportive team environmentCompetitive salary and benefitsAccess to training and development opportunitiesContribution to meaningful work that impacts the community What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; Undertake any secretarial tasks appropriate to the band as required.To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.Participate in meetings and take appropriate action in line with service provision as appropriate to band.Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.Open and prioritise all incoming mail and action accordingly.Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.Obtain patient's case notes and x-rays as necessary.Register new patients and create a new set of patient notes as required.Register patients on the waiting list or arrange their admission, as appropriate.Collect and collate statistical information.Participate in the development of local policies and procedures as appropriate.Maintain and record information in relation to statutory procedures and notify the appropriate Authority.When necessary deal with fast track referrals to ensure timely appointments are made.Assist patients and their carers by arranging translation/interpretation facilities.Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.Arrange patient transport as and when required as per local arrangement.The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.The execution of other duties (appropriate to the band) which may be assigned from time to time. What you'll need to succeed 4 GCSEs Grade C or above, to include English Language or equivalent qualifications, and 2 years' Secretarial/clerical experience .ORNVQ Level 2 in Administration and 2 year's secretarial experience/ clerical experience .OR3 year's secretarial / clerical experience and GCSE Grade C or above in English Language or equivalent qualification. at least one year must be within a Health and Social Care setting •Ability to work as part of a team and on own initiative.•Good interpersonal and organisational skills.•Previous experience compiling and producing clear and accurate documents, reports and letters.•Ability to develop good working relationships with officers of various grade and professions.•Ability to work to tight timescales whilst meeting targets.•Knowledge of Microsoft Office, including Word, Access & Power Point. What you'll get in return £12.31 per hourStart date 9th September 37.5 hours per weekBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Higher Clerical Officer, Belfast, £12.31 per hour, Your new company A Large Public Sector/Healthcare Organisation are recruiting for a Band 3 Higher Clerical Officer. To be successful in this role you must have a minimum of 6 months experience within a hospital admin role. It would also be highly desirable if you had experience/training with Epic/Encompass Your new role The post holder will support the physiology and medical team within Respiratory/Sleep Investigations in the provision of an administrative service to consultant(s) and teams.Main Duties / Responsibilities For all of the following areas the post holder will; Undertake any secretarial tasks appropriate to the band as required.To act as a point of contact for all forms of communication between the Consultant, patients, relatives, all hospital staff, General Practitioners and their staff and outside agencies.Effectively deal with telephone calls from patients, relatives, hospital staff and General Practitioners and other individuals or organizations, taking messages, ensuring follow-up and resolving any problems as appropriate to band.Assist in the co-ordination of arrangements and documentation to ensure patients receive treatment at the right time, with the test results made available to Consultants and Clinical team when necessary.Participate in meetings and take appropriate action in line with service provision as appropriate to band.Record and process all referrals on the appropriate IT system and undertake checks in line with service protocols and procedures.Open and prioritise all incoming mail and action accordingly.Ensure all medical case notes are appropriately maintained in accordance with Trust Policies and Procedures.Obtain patient's case notes and x-rays as necessary.Register new patients and create a new set of patient notes as required.Register patients on the waiting list or arrange their admission, as appropriate.Collect and collate statistical information.Participate in the development of local policies and procedures as appropriate.Maintain and record information in relation to statutory procedures and notify the appropriate Authority.When necessary deal with fast track referrals to ensure timely appointments are made.Assist patients and their carers by arranging translation/interpretation facilities.Provide secretarial cover appropriate to the band as and when necessary to ensure an efficient secretarial service is maintained in the absence of colleagues.Arrange patient transport as and when required as per local arrangement.The post holder will be working in a changing environment. He/she will be expected to adapt to change and undertake other duties within the band of the post as required.The execution of other duties (appropriate to the band) which may be assigned from time to time. What you'll need to succeed 4 GCSEs Grade C or above, to include English Language or equivalent qualifications, and 2 years' Secretarial/clerical experience .ORNVQ Level 2 in Administration and 2 year's secretarial experience/ clerical experience .OR3 year's secretarial / clerical experience and GCSE Grade C or above in English Language or equivalent qualification. at least one year must be within a Health and Social Care setting •Ability to work as part of a team and on own initiative.•Good interpersonal and organisational skills.•Previous experience compiling and producing clear and accurate documents, reports and letters.•Ability to develop good working relationships with officers of various grade and professions.•Ability to work to tight timescales whilst meeting targets.•Knowledge of Microsoft Office, including Word, Access & Power Point. What you'll get in return £12.31 per hourStart date 9th September 37.5 hours per weekBelfast What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Hybrid Admin job In Birmingham Your new company Due to the partnership between Hays and Birmingham City Council, we are recruiting for a Business Support Officer to join the housing compliance team. Your new role As a Business Support Officer, you will be required to support the electrical manager with any electrical checks coming up in properties. You will be contacting the tenants on 3 different occasions through three different channels to ensure the electrical checks are booked in. You will be reviewing data on spreadsheets to ensure the cases and jobs for electrical checks have been updated. What you'll need to succeed To be successful in this role, you will need to have previous experience of working in an administrative environment, and be comfortable utilising Microsoft Excel. Furthermore, strong attention to detail and accuracy is vital for the role. Due to the nature of the role, good written and verbal communication skills are essential. What you'll get in return This is a full-time hybrid temporary position, based in Birmingham. The rate of pay for this job is £14.12 per hour, inclusive of holiday pay, which is paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Hybrid Admin job In Birmingham Your new company Due to the partnership between Hays and Birmingham City Council, we are recruiting for a Business Support Officer to join the housing compliance team. Your new role As a Business Support Officer, you will be required to support the electrical manager with any electrical checks coming up in properties. You will be contacting the tenants on 3 different occasions through three different channels to ensure the electrical checks are booked in. You will be reviewing data on spreadsheets to ensure the cases and jobs for electrical checks have been updated. What you'll need to succeed To be successful in this role, you will need to have previous experience of working in an administrative environment, and be comfortable utilising Microsoft Excel. Furthermore, strong attention to detail and accuracy is vital for the role. Due to the nature of the role, good written and verbal communication skills are essential. What you'll get in return This is a full-time hybrid temporary position, based in Birmingham. The rate of pay for this job is £14.12 per hour, inclusive of holiday pay, which is paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
MOJ- Northampton Combined Court Clerical/Admin Officer Location: 85 - 87 Lady's Lane, Northampton, NN1 3HQ OFFICE BASED Hourly rate: £12.36 per hour Working Days/Hours: 37 hours per week, Monday-Friday 8am -5pm Contract: This a temporary position for 6 months but due to be extended pending performance and business needs.Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as an Clerical/Admin Officer . This is great opportunity to gain valuable exposure/experience working within the Public Sector. Experience Needed/desired: Dealing with customers Clear and understandable Time management IT skills Confident with technology Are able to deal with difficult customers Proactive thinking Team working List the duties/ responsibilities: Customer service via telephone Face to face interaction with the public Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this Inputting Data onto the system Preparing Papers Creating and updating records Email correspondence General Administration Duties Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: No annual leave within first 4 weeks of training. 1 to 1 with a member of staff and e-learning, then they will reach out to the team for help/assistant. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
MOJ- Northampton Combined Court Clerical/Admin Officer Location: 85 - 87 Lady's Lane, Northampton, NN1 3HQ OFFICE BASED Hourly rate: £12.36 per hour Working Days/Hours: 37 hours per week, Monday-Friday 8am -5pm Contract: This a temporary position for 6 months but due to be extended pending performance and business needs.Brook Street in partnership with the Ministry of justice has a fantastic opportunity to join their team as an Clerical/Admin Officer . This is great opportunity to gain valuable exposure/experience working within the Public Sector. Experience Needed/desired: Dealing with customers Clear and understandable Time management IT skills Confident with technology Are able to deal with difficult customers Proactive thinking Team working List the duties/ responsibilities: Customer service via telephone Face to face interaction with the public Progress Cases through the Court/Tribunal system and provide support to other functions in HMCTS Problem Solving. You will refer to problem solving hubs and comprehensive guidelines to support with this Inputting Data onto the system Preparing Papers Creating and updating records Email correspondence General Administration Duties Clearance level (to be applied for by Brook Street upon a successful application): Basic DBS Training provided, what is their training plan and location of training: No annual leave within first 4 weeks of training. 1 to 1 with a member of staff and e-learning, then they will reach out to the team for help/assistant. Additional clearance if applicable: Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately require an additional overseas police check, this will be the responsibility of the candidate to provide. Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Temporary Administrative Officer - Public Sector (HMCTS) Location: Newport, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: BPSS + Basic DBS Brief description of duties We are seeking an organised, tech-confident Administrative Officer to join Her Majesty's Courts and Tribunals Service (HMCTS) in Newport. In this role, you will provide both administrative and technical support to ensure the smooth running of court hearings, including those held via the Cloud Video Platform (CVP) . Key responsibilities Assist participants in CVP hearings, sharing invitations, access codes, and guidance to help them join at the correct time. Provide first-time participants with clear instructions on using CVP technology, adapting standard scripts to meet their needs. Act as first-line technical support during hearings, troubleshooting issues in real-time and escalating to the Digital & Technology Service (DTS) where necessary. Respond quickly to technical or administrative requests during hearings using multiple communication channels. Prepare papers and files for court, tribunals, and meetings. Maintain accurate records on in-house systems, including data entry and updates. Support in-court activities such as clerking civil and family hearings, ensuring all documents are complete and up-to-date. Contact relevant parties, serve court documents, execute warrants, collect fines and fees. Handle counter (face-to-face), telephone, and written enquiries professionally. Ensure all administrative documentation meets quality and compliance standards. Liaise with judiciary, magistrates, managers, court staff, and external stakeholders to gather information, clarify details, and provide advice on procedures. Deliver excellent customer service in all interactions. Skills and qualifications required Minimum of five GCSEs (Grade C or above) including English Language, or equivalent. NVQ Level 2 in Business Administration or relevant clerical experience. Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook; PowerPoint desirable). Excellent communication skills (both verbal and written). Ability to remain calm under pressure and troubleshoot technical issues confidently. Strong organisational skills and attention to detail. Clearance This role requires BPSS (Baseline Personnel Security Standard) and a Basic DBS check prior to starting. Why join HMCTS? You'll gain valuable public sector experience, supporting the justice system while working in a dynamic, varied role that blends administration, customer service, and digital support. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Temporary Administrative Officer - Public Sector (HMCTS) Location: Newport, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: BPSS + Basic DBS Brief description of duties We are seeking an organised, tech-confident Administrative Officer to join Her Majesty's Courts and Tribunals Service (HMCTS) in Newport. In this role, you will provide both administrative and technical support to ensure the smooth running of court hearings, including those held via the Cloud Video Platform (CVP) . Key responsibilities Assist participants in CVP hearings, sharing invitations, access codes, and guidance to help them join at the correct time. Provide first-time participants with clear instructions on using CVP technology, adapting standard scripts to meet their needs. Act as first-line technical support during hearings, troubleshooting issues in real-time and escalating to the Digital & Technology Service (DTS) where necessary. Respond quickly to technical or administrative requests during hearings using multiple communication channels. Prepare papers and files for court, tribunals, and meetings. Maintain accurate records on in-house systems, including data entry and updates. Support in-court activities such as clerking civil and family hearings, ensuring all documents are complete and up-to-date. Contact relevant parties, serve court documents, execute warrants, collect fines and fees. Handle counter (face-to-face), telephone, and written enquiries professionally. Ensure all administrative documentation meets quality and compliance standards. Liaise with judiciary, magistrates, managers, court staff, and external stakeholders to gather information, clarify details, and provide advice on procedures. Deliver excellent customer service in all interactions. Skills and qualifications required Minimum of five GCSEs (Grade C or above) including English Language, or equivalent. NVQ Level 2 in Business Administration or relevant clerical experience. Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook; PowerPoint desirable). Excellent communication skills (both verbal and written). Ability to remain calm under pressure and troubleshoot technical issues confidently. Strong organisational skills and attention to detail. Clearance This role requires BPSS (Baseline Personnel Security Standard) and a Basic DBS check prior to starting. Why join HMCTS? You'll gain valuable public sector experience, supporting the justice system while working in a dynamic, varied role that blends administration, customer service, and digital support. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Join our team at HMP Hydebank as an Administrative Assistant and embark on a rewarding journey where your contributions truly matter!At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment.What We Offer: Salary of £12:31 per hour Work Monday to Friday from 9:00 AM to 5:00 PM Temporary, on going Key Responsibilities: Collaborate with various staff and departments to ensure seamless administrative support. Utilise computer systems to maintain accurate patient information, including data entry and retrieval. Improve clinical capacity by managing waiting lists and scheduling appointments efficiently. Prepare reports, letters, and meeting minutes as required. Qualifications: 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience. Proficiency in Microsoft Word, Excel, and Outlook is essential. A valid driving license and access to a car is necessary. Ready to Apply?If you're excited about this unique opportunity to contribute to healthcare within a prison setting, submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Oct 01, 2025
Full time
Join our team at HMP Hydebank as an Administrative Assistant and embark on a rewarding journey where your contributions truly matter!At Brook Street, we are thrilled to offer you an opportunity to support vital healthcare services in a dynamic environment.What We Offer: Salary of £12:31 per hour Work Monday to Friday from 9:00 AM to 5:00 PM Temporary, on going Key Responsibilities: Collaborate with various staff and departments to ensure seamless administrative support. Utilise computer systems to maintain accurate patient information, including data entry and retrieval. Improve clinical capacity by managing waiting lists and scheduling appointments efficiently. Prepare reports, letters, and meeting minutes as required. Qualifications: 4 GCSEs (Grades A-C), including English Language, plus 1 year of experience. Proficiency in Microsoft Word, Excel, and Outlook is essential. A valid driving license and access to a car is necessary. Ready to Apply?If you're excited about this unique opportunity to contribute to healthcare within a prison setting, submit your up-to-date CV via the application link or call Siobhan Hanna at Brook Street for more information. Join us in making a difference! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
OFSTED - INSPECTION SUPPORT ADMINISTRATOR - 12.36 PER HOUR - HYBRID WORKING Brook Street are recruiting on behalf of our public sector client for an administrator to join the Inspection Support team on a temporary basis Our client OFSTED offers a flexible working option of 3 days within a modern office environment and 2 days working remotely per week once training has been completed The role is temporary, initially until the end of 2025, full time 37 hours per week Monday to Friday. The office is centrally located at Rivergate House, with easy access to transport links. As an inspection support administrator, you will be responsible for providing end to end inspection support, dealing with internal and external stakeholders, through the provision of high-quality administration support within a fast-paced office environment, following set processes and procedures to deliver targets. Duties may include but not be limited to Preparation for upcoming inspections, gathering of information from multiple systems. Notifying providers of the inspection visit Being a point of contact following the inspection for internal and external stakeholders, through to publishing the report The team support various inspection types within the education and social care sectors. Ideal candidates will have excellent attention to detail, a can-do attitude and work well as part of a busy team and thrive on excelling and delivering quality support within deadlines. Our client requires the following essential skills Strong admin experience Excellent communication skills both written and verbal Strong IT Skills and knowledge of microsoft packages The pay rate is £12.36 per hour, benefits include holiday pay and pension scheme This is a temporary role to run until the end of 2025, possibly to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3years referencing and a Standard DBS Check Full training will be given. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
OFSTED - INSPECTION SUPPORT ADMINISTRATOR - 12.36 PER HOUR - HYBRID WORKING Brook Street are recruiting on behalf of our public sector client for an administrator to join the Inspection Support team on a temporary basis Our client OFSTED offers a flexible working option of 3 days within a modern office environment and 2 days working remotely per week once training has been completed The role is temporary, initially until the end of 2025, full time 37 hours per week Monday to Friday. The office is centrally located at Rivergate House, with easy access to transport links. As an inspection support administrator, you will be responsible for providing end to end inspection support, dealing with internal and external stakeholders, through the provision of high-quality administration support within a fast-paced office environment, following set processes and procedures to deliver targets. Duties may include but not be limited to Preparation for upcoming inspections, gathering of information from multiple systems. Notifying providers of the inspection visit Being a point of contact following the inspection for internal and external stakeholders, through to publishing the report The team support various inspection types within the education and social care sectors. Ideal candidates will have excellent attention to detail, a can-do attitude and work well as part of a busy team and thrive on excelling and delivering quality support within deadlines. Our client requires the following essential skills Strong admin experience Excellent communication skills both written and verbal Strong IT Skills and knowledge of microsoft packages The pay rate is £12.36 per hour, benefits include holiday pay and pension scheme This is a temporary role to run until the end of 2025, possibly to be extended beyond this date. Working full time Monday to Friday 37 hours per week. The role is subject to 3years referencing and a Standard DBS Check Full training will be given. Please apply online with your current CV in WORD format. Due to the high number of applications we receive it may not be possible to respond to all applications. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
My transportation client has a number of vacancies within their offices based in York Full time, Monday to Friday, contracted to working 35 hours per week £13.05 per hour The Temporary Worker will provide administrative support. They will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to: - Collating and analysing fairly complex information or data, submitting results in a written report- Overseeing administrative procedures and processes- Assisting with budget preparation and control, if required- Acting as a administrative liaison with internal and / or external sources- Preparing routine correspondence Ideally applicants with a background in archiving, and records management would be suitable for this role. Typical qualifications and experience:- Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)- NVQ Business Administration Level 2 (or suitable clerical experience)- Administrative experience with a good knowledge of and experience in using Microsoft Office- Good communication skills, both oral and written Apply online if you have the relevant skills and experience for this role Suitable applicants will be subject to a 3 year work and education history referenced alongside a DBS Basic Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
My transportation client has a number of vacancies within their offices based in York Full time, Monday to Friday, contracted to working 35 hours per week £13.05 per hour The Temporary Worker will provide administrative support. They will follow set procedures and will exercise some independent judgement in carrying out instructions, under general supervision. Examples of work performed will include but not be restricted to: - Collating and analysing fairly complex information or data, submitting results in a written report- Overseeing administrative procedures and processes- Assisting with budget preparation and control, if required- Acting as a administrative liaison with internal and / or external sources- Preparing routine correspondence Ideally applicants with a background in archiving, and records management would be suitable for this role. Typical qualifications and experience:- Five GCSEs at Grade C or above or equivalent (including English Language or equivalent)- NVQ Business Administration Level 2 (or suitable clerical experience)- Administrative experience with a good knowledge of and experience in using Microsoft Office- Good communication skills, both oral and written Apply online if you have the relevant skills and experience for this role Suitable applicants will be subject to a 3 year work and education history referenced alongside a DBS Basic Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: BPSS + Basic DBS Brief description of duties We are seeking an organised, tech-confident Administrative Officer to join Her Majesty's Courts and Tribunals Service (HMCTS) in Swansea. In this role, you will provide both administrative and technical support to ensure the smooth running of court hearings, including those held via the Cloud Video Platform (CVP) . Key responsibilities Assist participants in CVP hearings, sharing invitations, access codes, and guidance to help them join at the correct time. Provide first-time participants with clear instructions on using CVP technology, adapting standard scripts to meet their needs. Act as first-line technical support during hearings, troubleshooting issues in real-time and escalating to the Digital & Technology Service (DTS) where necessary. Respond quickly to technical or administrative requests during hearings using multiple communication channels. Prepare papers and files for court, tribunals, and meetings. Maintain accurate records on in-house systems, including data entry and updates. Support in-court activities such as clerking civil and family hearings, ensuring all documents are complete and up-to-date. Contact relevant parties, serve court documents, execute warrants, collect fines and fees. Handle counter (face-to-face), telephone, and written enquiries professionally. Ensure all administrative documentation meets quality and compliance standards. Liaise with judiciary, magistrates, managers, court staff, and external stakeholders to gather information, clarify details, and provide advice on procedures. Deliver excellent customer service in all interactions. Skills and qualifications required Minimum of five GCSEs (Grade C or above) including English Language, or equivalent. NVQ Level 2 in Business Administration or relevant clerical experience. Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook; PowerPoint desirable). Excellent communication skills (both verbal and written). Ability to remain calm under pressure and troubleshoot technical issues confidently. Strong organisational skills and attention to detail. Clearance This role requires BPSS (Baseline Personnel Security Standard) and a Basic DBS check prior to starting. Why join HMCTS? You'll gain valuable public sector experience, supporting the justice system while working in a dynamic, varied role that blends administration, customer service, and digital support. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
Oct 01, 2025
Full time
Temporary Administrative Officer - Public Sector (HMCTS) Location: Swansea, South Wales Hours: Full-time, Monday to Friday Pay rate: £12.36 per hour (rising to £12.56 per hour) Contract: Temporary Clearance required: BPSS + Basic DBS Brief description of duties We are seeking an organised, tech-confident Administrative Officer to join Her Majesty's Courts and Tribunals Service (HMCTS) in Swansea. In this role, you will provide both administrative and technical support to ensure the smooth running of court hearings, including those held via the Cloud Video Platform (CVP) . Key responsibilities Assist participants in CVP hearings, sharing invitations, access codes, and guidance to help them join at the correct time. Provide first-time participants with clear instructions on using CVP technology, adapting standard scripts to meet their needs. Act as first-line technical support during hearings, troubleshooting issues in real-time and escalating to the Digital & Technology Service (DTS) where necessary. Respond quickly to technical or administrative requests during hearings using multiple communication channels. Prepare papers and files for court, tribunals, and meetings. Maintain accurate records on in-house systems, including data entry and updates. Support in-court activities such as clerking civil and family hearings, ensuring all documents are complete and up-to-date. Contact relevant parties, serve court documents, execute warrants, collect fines and fees. Handle counter (face-to-face), telephone, and written enquiries professionally. Ensure all administrative documentation meets quality and compliance standards. Liaise with judiciary, magistrates, managers, court staff, and external stakeholders to gather information, clarify details, and provide advice on procedures. Deliver excellent customer service in all interactions. Skills and qualifications required Minimum of five GCSEs (Grade C or above) including English Language, or equivalent. NVQ Level 2 in Business Administration or relevant clerical experience. Strong administrative background with proficiency in Microsoft Office (Word, Excel, Outlook; PowerPoint desirable). Excellent communication skills (both verbal and written). Ability to remain calm under pressure and troubleshoot technical issues confidently. Strong organisational skills and attention to detail. Clearance This role requires BPSS (Baseline Personnel Security Standard) and a Basic DBS check prior to starting. Why join HMCTS? You'll gain valuable public sector experience, supporting the justice system while working in a dynamic, varied role that blends administration, customer service, and digital support. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.? In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
How would you like to be paid for five days but only work four ? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. We're proud to be taking part in a 4-Day Working Week Trial, meaning you could work one day less a week (or equivalent hours), while still receiving your full-time pay. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Job Title: Pupil Administrator / Exams Officer Location: The Grange Therapeutic School, Knossington, Oakham LE15 8LY Salary: £20,906.25 per annum Hours: 37.5 hours per week, Monday to Friday Rota: Monday to Thursday 8.30am - 4.30pm, Friday 8.30am - 4.00pm Contract: Permanent, Term Time Only Start Date: October 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for a Pupil Administrator / Exams Officer to join our close-knit team at The Grange Therapeutic School, part of Acorn Education. Purpose of Role To plan, organise and provide administrative support to the Headteacher and Senior Leadership Team in an efficient, effective and timely way and in compliance with the requirements of Outcomes First Group Education and Care. To be responsible for the efficient and effective running of the administration of all internal and external examinations within the school, including liaising with staff, pupils, invigilators and examination boards, adhering to national regulations and guidelines. To maintain all pupil records and communication to a high standard. Administrative Contribution to Ofsted Inspections Assist in the collation and printing of the termly student magazine and end of term school reporting cycle Transport/Taxi Liaison To handle incoming calls to the service, taking detailed and accurate messages and relaying them promptly to the appropriate person To welcome visitors in a professional and courteous manner and promptly ensure that the appropriate person is informed of their arrival, arranging refreshments as required To ensure that identification is seen and verified for all visitors to the site Duties and Responsibilities Provide word processing, administrative and clerical services in a professional and confidential manner to ensure correspondence is handled in a timely and appropriate manner and that good relations are maintained with parents, Local Authorities and other bodies Plan and support internal and external enquiries, a reception of visitors and a busy switchboard Co-ordinate and support responses to emails, letters and telephone enquiries in a professional and sensitive manner Support and assist in the preparation of routine and monthly reports where necessary Liaise with Senior Leadership Team and Heads of Departments to support them in fulfilling their roles and ensure compliance with school procedures Reception, answering telephone calls, taking messages To be responsible for managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process To ensure all pupil records are kept up to date on both internal and external systems. For a full list of Duties and Responsibilities, please see the Job Description About Us The Grange Therapeutic School is an independent school for students aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as "Outstanding" by Ofsted. We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
Oct 01, 2025
Full time
How would you like to be paid for five days but only work four ? At Outcomes First Group, we believe in better work/life balance - and we're putting wellbeing first. We're proud to be taking part in a 4-Day Working Week Trial, meaning you could work one day less a week (or equivalent hours), while still receiving your full-time pay. 4DWW will be rolled out within our school, when we have a full complement of staff - so there's never been a more exciting time to join us ! Job Title: Pupil Administrator / Exams Officer Location: The Grange Therapeutic School, Knossington, Oakham LE15 8LY Salary: £20,906.25 per annum Hours: 37.5 hours per week, Monday to Friday Rota: Monday to Thursday 8.30am - 4.30pm, Friday 8.30am - 4.00pm Contract: Permanent, Term Time Only Start Date: October 2025 UK applicants only. This role does not offer sponsorship. As part of our continued growth, we now have a fantastic opportunity for a Pupil Administrator / Exams Officer to join our close-knit team at The Grange Therapeutic School, part of Acorn Education. Purpose of Role To plan, organise and provide administrative support to the Headteacher and Senior Leadership Team in an efficient, effective and timely way and in compliance with the requirements of Outcomes First Group Education and Care. To be responsible for the efficient and effective running of the administration of all internal and external examinations within the school, including liaising with staff, pupils, invigilators and examination boards, adhering to national regulations and guidelines. To maintain all pupil records and communication to a high standard. Administrative Contribution to Ofsted Inspections Assist in the collation and printing of the termly student magazine and end of term school reporting cycle Transport/Taxi Liaison To handle incoming calls to the service, taking detailed and accurate messages and relaying them promptly to the appropriate person To welcome visitors in a professional and courteous manner and promptly ensure that the appropriate person is informed of their arrival, arranging refreshments as required To ensure that identification is seen and verified for all visitors to the site Duties and Responsibilities Provide word processing, administrative and clerical services in a professional and confidential manner to ensure correspondence is handled in a timely and appropriate manner and that good relations are maintained with parents, Local Authorities and other bodies Plan and support internal and external enquiries, a reception of visitors and a busy switchboard Co-ordinate and support responses to emails, letters and telephone enquiries in a professional and sensitive manner Support and assist in the preparation of routine and monthly reports where necessary Liaise with Senior Leadership Team and Heads of Departments to support them in fulfilling their roles and ensure compliance with school procedures Reception, answering telephone calls, taking messages To be responsible for managing the effective and efficient management and administration of external examinations in accordance with the Joint Council for Qualifications (JCQ) regulations (on behalf of the JCQ member awarding bodies) and/or awarding body rules for exams administration in a consistent and secure fashion, thereby helping to maintain the integrity and security of the assessment process To ensure all pupil records are kept up to date on both internal and external systems. For a full list of Duties and Responsibilities, please see the Job Description About Us The Grange Therapeutic School is an independent school for students aged 8 -18 years with social, emotional and mental health difficulties. Our school is based in a Victorian country house near Oakham with stunning views and fantastic facilities to develop not only the educational, but also the social and emotional needs of our pupils. With access to woods and lakes on site, the school has an ethos about delivering a personalised curriculum tailored to, and driven by, the individuals. Behaviour is currently rated as "Outstanding" by Ofsted. We need hardworking, pupil centred staff who are resilient and willing to go the extra mile. In return we offer significant investment in your professional development, a supportive staff group and opportunities for progression. Acorn Education is the UK's leading independent provider of specialist education. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care. We are really proud to say that in 2024, Outcomes First Group were officially certified as a 'Great Place to Work' for the fifth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that's right for you, including: A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. We reserve the right to close the vacancy early if we receive a high volume of suitable applications. You'll work 80% of your contractual hours for 100% of your pay, giving you more time to do the things that make you happy. 4DWW is subject to successful completion of probation and is not a contractual benefit Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
