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customer support lead
Sous Chef
Schiehallion Hotal Aberfeldy, Perthshire
Overview We are seeking a highly skilled and motivated Sous Chef to join our dynamic culinary team. The ideal candidate will possess strong leadership qualities, extensive culinary experience, and a passion for delivering exceptional food and service. This role offers an exciting opportunity to contribute to a reputable establishment, ensuring the highest standards of food quality, safety, and team management are maintained at all times. The successful applicant will be responsible for supporting the Head Chef in daily kitchen operations, supervising staff, and maintaining a positive working environment. Duties Assist in the preparation and presentation of high-quality dishes in accordance with established recipes and standards Supervise and manage kitchen staff, ensuring efficient workflow and adherence to safety protocols Oversee food production processes, ensuring consistency and excellence in every dish served Monitor food safety standards and hygiene practices within the kitchen environment Coordinate with front-of-house teams to ensure smooth service delivery Manage inventory levels, order supplies, and minimise waste to optimise kitchen operations Train and mentor junior kitchen staff to develop their skills and knowledge Maintain cleanliness and organisation of all kitchen areas in compliance with health regulations Support menu development by suggesting new ideas based on current trends and customer preferences Experience Proven supervising experience within a professional kitchen environment Extensive background in food production, cooking, and food preparation Demonstrable team management skills with the ability to lead a diverse group of staff effectively Strong knowledge of food safety regulations and best practices in hospitality settings Previous restaurant experience is essential, with a focus on high standards of service excellence Experience in serving customers directly is advantageous but not mandatory A comprehensive understanding of culinary techniques across various cuisines is desirable Prior experience working in fast-paced hospitality environments will be highly regarded This role offers an engaging opportunity for passionate culinary professionals eager to advance their careers within a supportive team dedicated to excellence. Job Types: Full-time, Permanent Pay: £25,986.54-£31,000.00 per year Benefits: Company pension Employee discount Work Location: In person
Jun 20, 2026
Full time
Overview We are seeking a highly skilled and motivated Sous Chef to join our dynamic culinary team. The ideal candidate will possess strong leadership qualities, extensive culinary experience, and a passion for delivering exceptional food and service. This role offers an exciting opportunity to contribute to a reputable establishment, ensuring the highest standards of food quality, safety, and team management are maintained at all times. The successful applicant will be responsible for supporting the Head Chef in daily kitchen operations, supervising staff, and maintaining a positive working environment. Duties Assist in the preparation and presentation of high-quality dishes in accordance with established recipes and standards Supervise and manage kitchen staff, ensuring efficient workflow and adherence to safety protocols Oversee food production processes, ensuring consistency and excellence in every dish served Monitor food safety standards and hygiene practices within the kitchen environment Coordinate with front-of-house teams to ensure smooth service delivery Manage inventory levels, order supplies, and minimise waste to optimise kitchen operations Train and mentor junior kitchen staff to develop their skills and knowledge Maintain cleanliness and organisation of all kitchen areas in compliance with health regulations Support menu development by suggesting new ideas based on current trends and customer preferences Experience Proven supervising experience within a professional kitchen environment Extensive background in food production, cooking, and food preparation Demonstrable team management skills with the ability to lead a diverse group of staff effectively Strong knowledge of food safety regulations and best practices in hospitality settings Previous restaurant experience is essential, with a focus on high standards of service excellence Experience in serving customers directly is advantageous but not mandatory A comprehensive understanding of culinary techniques across various cuisines is desirable Prior experience working in fast-paced hospitality environments will be highly regarded This role offers an engaging opportunity for passionate culinary professionals eager to advance their careers within a supportive team dedicated to excellence. Job Types: Full-time, Permanent Pay: £25,986.54-£31,000.00 per year Benefits: Company pension Employee discount Work Location: In person
The Channel Recruiter
Business Development Manager- Unified Comms and Headsets
The Channel Recruiter Worthing, Sussex
Business Development Manager Unified Communications & Technology Solutions Office Location: Worthing, West Sussex - Hybrid/ WFH Options £45,000+ Basic OTE £80,000+ Uncapped Commission Are you an experienced BDM with a background in telecommunications hardware and or unified communications? Are you looking to work for an experienced company and leading supplier of UC, Headsets, Handheld devices and solutions? An exciting opportunity has arisen for an ambitious and commercially driven Business Development Manager to join a fast-growing and highly successful technology business specialising in unified communications, headsets, and workplace technology solutions. This role offers the chance to join a well-established organisation with a strong reputation in the market, excellent staff retention, and significant opportunities for career progression. We are looking for someone who thrives in a sales environment, enjoys building relationships, and is motivated by developing new business opportunities while growing existing accounts. The Role As a Business Development Manager, you will be responsible for managing and developing a portfolio of existing accounts while proactively identifying and securing new business opportunities across commercial, enterprise, and public sector markets. You will play a key role in driving revenue growth through prospecting, relationship building, account development, and solution-based selling across a broad range of communications and technology products. This is a target-driven role focused on achieving and exceeding gross margin and gross profit objectives. Key Responsibilities Develop and grow existing customer accounts Identify and win new business opportunities Re-engage and develop lapsed accounts Build strong relationships with key decision-makers Manage the full sales cycle from initial contact through to close Upsell and cross-sell technology and communications solutions Consistently achieve and exceed sales targets Maintain accurate pipeline management and forecasting Deliver excellent customer service and account support What We re Looking For We are looking for an experinced Business Development Manager/ Sales Manager with a background selling communication hardware and unified communications (UC). You'll need knowledge of the market and the technology in order to achieve well in this role. Proven experience in business development, account management, or B2B sales Strong commercial awareness and negotiation skills A driven, motivated, and target-focused mindset Excellent communication and relationship-building abilities Confidence in prospecting and generating new business Positive attitude with a strong work ethic Ability to work effectively in a fast-paced sales environment Experience within telecommunications, IT, technology, or unified communications is advantageous but not essential What s On Offer Basic salary up to £45,000 Uncapped commission structure with realistic OTE of £80,000+ Ongoing training and professional development Clear progression opportunities into senior sales and strategic account roles Supportive and collaborative team environment Incentive programmes and performance rewards Long-term career opportunities within a growing business This is an excellent opportunity for a high-performing sales prof essional looking to join a successful and expanding organisation where hard work and results are genuinely rewarded. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) and she will be happy to action your requests.
Jun 20, 2026
Full time
Business Development Manager Unified Communications & Technology Solutions Office Location: Worthing, West Sussex - Hybrid/ WFH Options £45,000+ Basic OTE £80,000+ Uncapped Commission Are you an experienced BDM with a background in telecommunications hardware and or unified communications? Are you looking to work for an experienced company and leading supplier of UC, Headsets, Handheld devices and solutions? An exciting opportunity has arisen for an ambitious and commercially driven Business Development Manager to join a fast-growing and highly successful technology business specialising in unified communications, headsets, and workplace technology solutions. This role offers the chance to join a well-established organisation with a strong reputation in the market, excellent staff retention, and significant opportunities for career progression. We are looking for someone who thrives in a sales environment, enjoys building relationships, and is motivated by developing new business opportunities while growing existing accounts. The Role As a Business Development Manager, you will be responsible for managing and developing a portfolio of existing accounts while proactively identifying and securing new business opportunities across commercial, enterprise, and public sector markets. You will play a key role in driving revenue growth through prospecting, relationship building, account development, and solution-based selling across a broad range of communications and technology products. This is a target-driven role focused on achieving and exceeding gross margin and gross profit objectives. Key Responsibilities Develop and grow existing customer accounts Identify and win new business opportunities Re-engage and develop lapsed accounts Build strong relationships with key decision-makers Manage the full sales cycle from initial contact through to close Upsell and cross-sell technology and communications solutions Consistently achieve and exceed sales targets Maintain accurate pipeline management and forecasting Deliver excellent customer service and account support What We re Looking For We are looking for an experinced Business Development Manager/ Sales Manager with a background selling communication hardware and unified communications (UC). You'll need knowledge of the market and the technology in order to achieve well in this role. Proven experience in business development, account management, or B2B sales Strong commercial awareness and negotiation skills A driven, motivated, and target-focused mindset Excellent communication and relationship-building abilities Confidence in prospecting and generating new business Positive attitude with a strong work ethic Ability to work effectively in a fast-paced sales environment Experience within telecommunications, IT, technology, or unified communications is advantageous but not essential What s On Offer Basic salary up to £45,000 Uncapped commission structure with realistic OTE of £80,000+ Ongoing training and professional development Clear progression opportunities into senior sales and strategic account roles Supportive and collaborative team environment Incentive programmes and performance rewards Long-term career opportunities within a growing business This is an excellent opportunity for a high-performing sales prof essional looking to join a successful and expanding organisation where hard work and results are genuinely rewarded. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) and she will be happy to action your requests.
Project Start Recruitment Solutions
Fire & Security Technician
Project Start Recruitment Solutions Carlisle, Cumbria
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Carlisle region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,199 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
Jun 20, 2026
Full time
COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Carlisle region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,199 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.
Premier Work Support
Business Development Manager
Premier Work Support
An exciting opportunity has become available for an experienced and driven permanent Business Development Manager with a background in the catering, food service, or food manufacturing industry to join a highly successful and long-established food manufacturing business based in Medway Towns. Supplying a wide range of Blue-Chip clients across the UK, this company has built an outstanding reputation for quality and service. They are now seeking a motivated individual to help drive growth by developing both existing customer relationships and identifying new business opportunities. The Role As Business Development Manager, you will play a key role in expanding the company's client base while strengthening relationships with existing customers. This is a varied role offering autonomy, nationwide travel, and the opportunity to make a real impact on the business. Key responsibilities include: Researching and identifying new opportunities within the food industry market Generating and developing new business prospects Preparing proposals and presenting solutions to prospective and existing clients Building and maintaining strong customer relationships Working closely with internal teams to support business growth initiatives Maintaining accurate records of leads, client meetings, and sales pipeline activity Managing your own diary and customer visits across the UK About You The ideal candidate will be a confident, commercially minded professional with a passion for food and a proven ability to build long-term relationships. You will have: Previous business development experience within catering, food service, or food manufacturing A full UK driving licence Strong communication and relationship-building skills Good IT skills and confidence using business systems A proactive, self-motivated approach Flexibility and adaptability The ability to work independently and use initiative What's on Offer Company vehicle Company laptop Mobile phone Generous commission structure Product training Long-term career development opportunities The opportunity to become part of a respected and growing business Working Hours: Monday - Friday, 8:00am - 3:30pm While core office hours apply, this role offers flexibility and autonomy, allowing you to manage your own schedule around customer visits and business needs. If you're looking for a long-term opportunity where you can develop your career, share a passion for food, and make a genuine contribution to a growing business, please submit your CV today.
Jun 20, 2026
Full time
An exciting opportunity has become available for an experienced and driven permanent Business Development Manager with a background in the catering, food service, or food manufacturing industry to join a highly successful and long-established food manufacturing business based in Medway Towns. Supplying a wide range of Blue-Chip clients across the UK, this company has built an outstanding reputation for quality and service. They are now seeking a motivated individual to help drive growth by developing both existing customer relationships and identifying new business opportunities. The Role As Business Development Manager, you will play a key role in expanding the company's client base while strengthening relationships with existing customers. This is a varied role offering autonomy, nationwide travel, and the opportunity to make a real impact on the business. Key responsibilities include: Researching and identifying new opportunities within the food industry market Generating and developing new business prospects Preparing proposals and presenting solutions to prospective and existing clients Building and maintaining strong customer relationships Working closely with internal teams to support business growth initiatives Maintaining accurate records of leads, client meetings, and sales pipeline activity Managing your own diary and customer visits across the UK About You The ideal candidate will be a confident, commercially minded professional with a passion for food and a proven ability to build long-term relationships. You will have: Previous business development experience within catering, food service, or food manufacturing A full UK driving licence Strong communication and relationship-building skills Good IT skills and confidence using business systems A proactive, self-motivated approach Flexibility and adaptability The ability to work independently and use initiative What's on Offer Company vehicle Company laptop Mobile phone Generous commission structure Product training Long-term career development opportunities The opportunity to become part of a respected and growing business Working Hours: Monday - Friday, 8:00am - 3:30pm While core office hours apply, this role offers flexibility and autonomy, allowing you to manage your own schedule around customer visits and business needs. If you're looking for a long-term opportunity where you can develop your career, share a passion for food, and make a genuine contribution to a growing business, please submit your CV today.
Hays Technology
Service Desk Manager (ITSM)
Hays Technology Crewe, Cheshire
Service Desk Manager 2 days onsite 300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong customer service culture. ITSM Tooling & Process Improvement Ensure effective use of the current ITSM and Call centre platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure teams and third-party suppliers to ensure seamless service delivery. Essential Skills & Experience Strong team leadership skills and experience Proven experience in a service desk or IT support role with hands-on diagnosis and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of PowerBI, Windows 11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL certification. Experience with Microsoft Intune, Azure AD, and endpoint management. Data processing and reporting skills Experience supporting hybrid working environments and remote users. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 20, 2026
Contractor
Service Desk Manager 2 days onsite 300 a day Inside IR35 3-6 Months The Service Desk Manager is responsible for ensuring the delivery of high-quality, responsive IT support to staff across a geographically dispersed organisation.The role combines operational leadership with ownership of service performance reporting and KPI management. The postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure effective handling of incidents and service requests in line with SLAs. Monitor workload distribution and ensure efficient ticket progression. Act as an escalation point for high-priority incidents during business hours. Maintain clear communication standards and a strong customer service culture. ITSM Tooling & Process Improvement Ensure effective use of the current ITSM and Call centre platforms (Hornbill, 8x8). Drive continuous improvement initiatives. Contribute to evaluation of modern ITSM tools (e.g. ServiceNow). Ensure Service Desk processes align with ITIL best practice. Conduct supplier performance review meetings Support compliance with safeguarding, GDPR, and information security requirements Work collaboratively with infrastructure teams and third-party suppliers to ensure seamless service delivery. Essential Skills & Experience Strong team leadership skills and experience Proven experience in a service desk or IT support role with hands-on diagnosis and troubleshooting. Strong customer service orientation with excellent communication skills. Working knowledge of PowerBI, Windows 11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service management best practices. Desirable ITIL certification. Experience with Microsoft Intune, Azure AD, and endpoint management. Data processing and reporting skills Experience supporting hybrid working environments and remote users. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sous Chef
Mackenzie Hotels Cromer, Norfolk
Links Country Park Hotel is a busy, well-established hotel offering a popular main restaurant and a vibrant Sports Bar kitchen. We pride ourselves on delivering high-quality food and consistent service standards to both hotel guests and local customers. The Role We are seeking an experienced Sous Chef to support the Executive Chef in the day-to-day running of our busy main kitchen and Sports Bar operation. This is a hands-on leadership role requiring strong kitchen management experience, high standards, and the ability to perform under pressure in a fast-paced environment. Key Responsibilities Assist the Executive Chef in managing both the main kitchen and Sports Bar kitchen operations Support menu development and daily specials Supervise and motivate the kitchen team Ensure consistent food quality and presentation standards Manage stock control, ordering, and waste reduction Support rota planning and labour control Maintain full compliance with food safety and kitchen Health & Safety regulations Step up to lead the kitchen in the Executive Chef's absence About You Proven experience in a Sous Chef or senior CDP role within a busy kitchen Demonstrable kitchen management experience Fully conversant with kitchen Health & Safety and food safety regulations (HACCP) Strong organisational and leadership skills Ability to work under pressure during peak service Flexible to work evenings and weekends Has a proven great work ethic and reliability You will work 5 days out of 7 - please note that this does include working weekends and evenings. What We Offer? - Competitive salary -Tips Circa £2.k per annum - Up to 50% discount on food and drinks. - Amber Gym, Swim and Tennis Leisure Membership. - Free Golf on our 9 hole golf course. - Fantastic Develop opportunities, including progression if wanted. Live in accommodation available if required but off site Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Benefits: Discounted or free food Employee discount Gym membership On-site parking Work Location: In person
Jun 20, 2026
Full time
Links Country Park Hotel is a busy, well-established hotel offering a popular main restaurant and a vibrant Sports Bar kitchen. We pride ourselves on delivering high-quality food and consistent service standards to both hotel guests and local customers. The Role We are seeking an experienced Sous Chef to support the Executive Chef in the day-to-day running of our busy main kitchen and Sports Bar operation. This is a hands-on leadership role requiring strong kitchen management experience, high standards, and the ability to perform under pressure in a fast-paced environment. Key Responsibilities Assist the Executive Chef in managing both the main kitchen and Sports Bar kitchen operations Support menu development and daily specials Supervise and motivate the kitchen team Ensure consistent food quality and presentation standards Manage stock control, ordering, and waste reduction Support rota planning and labour control Maintain full compliance with food safety and kitchen Health & Safety regulations Step up to lead the kitchen in the Executive Chef's absence About You Proven experience in a Sous Chef or senior CDP role within a busy kitchen Demonstrable kitchen management experience Fully conversant with kitchen Health & Safety and food safety regulations (HACCP) Strong organisational and leadership skills Ability to work under pressure during peak service Flexible to work evenings and weekends Has a proven great work ethic and reliability You will work 5 days out of 7 - please note that this does include working weekends and evenings. What We Offer? - Competitive salary -Tips Circa £2.k per annum - Up to 50% discount on food and drinks. - Amber Gym, Swim and Tennis Leisure Membership. - Free Golf on our 9 hole golf course. - Fantastic Develop opportunities, including progression if wanted. Live in accommodation available if required but off site Job Types: Full-time, Permanent Pay: £35,000.00-£38,000.00 per year Benefits: Discounted or free food Employee discount Gym membership On-site parking Work Location: In person
Ecs Resource Group Ltd
Service Designer
Ecs Resource Group Ltd Newbury, Berkshire
Outside IR35 Pay 475 a day 3 month rolling contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. The successful candidate will be working with a Telecoms end client across various projects. Key Responsibilities Lead the design and implementation of end-to-end service models across product, network, technology and operational domains within a telecommunications environment. Drive the creation of new operational processes and service frameworks, taking ownership from initial concept through to delivery and continuous improvement. Define and optimise customer and operational journeys to ensure scalable, efficient and customer-centric service experiences. Collaborate with cross-functional stakeholders including Product, Engineering, Operations, Architecture and Delivery teams to align service outcomes with business objectives. Produce high-quality service design artefacts, operational models, process maps, governance documentation and transition plans for complex solutions. Ensure all service designs are operationally viable, measurable, aligned to industry standards and capable of supporting large-scale delivery and future growth. Key Skills Extensive experience leading end-to-end service design initiatives, with the ability to create new processes and operating models from the ground up rather than simply documenting existing workflows. Strong telecommunications industry background, with a solid understanding of network, IT, operational and customer service environments. Proven expertise in service design methodologies, customer journey mapping, process modelling and operational design. Strong understanding of ITIL or comparable service management frameworks, including service transition and operational readiness principles. Ability to translate complex business, technical, and operational requirements into practical, scalable service solutions. Excellent stakeholder management, facilitation, and communication skills with experience influencing senior leaders and driving alignment across cross-functional teams. Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
Jun 20, 2026
Contractor
Outside IR35 Pay 475 a day 3 month rolling contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a Service Designer on a contract basis. The successful candidate will be working with a Telecoms end client across various projects. Key Responsibilities Lead the design and implementation of end-to-end service models across product, network, technology and operational domains within a telecommunications environment. Drive the creation of new operational processes and service frameworks, taking ownership from initial concept through to delivery and continuous improvement. Define and optimise customer and operational journeys to ensure scalable, efficient and customer-centric service experiences. Collaborate with cross-functional stakeholders including Product, Engineering, Operations, Architecture and Delivery teams to align service outcomes with business objectives. Produce high-quality service design artefacts, operational models, process maps, governance documentation and transition plans for complex solutions. Ensure all service designs are operationally viable, measurable, aligned to industry standards and capable of supporting large-scale delivery and future growth. Key Skills Extensive experience leading end-to-end service design initiatives, with the ability to create new processes and operating models from the ground up rather than simply documenting existing workflows. Strong telecommunications industry background, with a solid understanding of network, IT, operational and customer service environments. Proven expertise in service design methodologies, customer journey mapping, process modelling and operational design. Strong understanding of ITIL or comparable service management frameworks, including service transition and operational readiness principles. Ability to translate complex business, technical, and operational requirements into practical, scalable service solutions. Excellent stakeholder management, facilitation, and communication skills with experience influencing senior leaders and driving alignment across cross-functional teams. Further job details available upon application. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
March
Workshop / Production Manager
March
Workshop / Production Manager Wisbech, Cambridgeshire Cobra Engineering, Part of March Group We are looking for an experienced Workshop Manager to join our growing engineering team at Cobra Engineering in Wisbech. This is a key role responsible for overseeing the day-to-day running of the workshop and yard, ensuring operations are efficient, safe, and delivered to a high standard. You ll lead and coordinate a team of engineers, manage workflow and resources, and work closely with the planning and design teams to keep projects on track. Key Responsibilities: Management of all production tasks of 3 x Workshops - Stainless Steel, Mild Steel & Machine Shop Co-ordination of fabrication & site packs & hour monitoring Ongoing Quality Checks & Completion Compliance Dealing with site issues alongside Project Managers Study engineering drawings Technical advice Management & Monitoring of hours spent on projects & hitting dates/deadlines Liaison with Design Office to iron out queries/issues Company van allocation and co-ordination Monitor & improve systems and processes Co-ordination with internal H&S team Assist with Planning of labour allocation alongside Planning Manager Assist with Co-ordination with Projects Co-ordinator re: deliveries Assist with Compliance of jobs & updating logs Provide holiday cover for Planning Manager Skills, Experiences & Qualifications: Proven experience in a similar workshop management role (Workshop Manager, Production Manager, Machine shop Manager) Strong fabrication background, working with stainless and mild steel Pipework experience (desirable, but not essential) Ability to read and interpret engineering drawings Experience working in a fast-paced engineering environment Strong organisational skills with the ability to manage multiple priorities High attention to detail and commitment to quality Excellent communication and leadership skills Customer-focused approach Ability to meet tight deadlines Full UK driving license What we offer Competitive salary 25 days annual leave plus Bank Holidays Free onsite parking Enhanced pension contribution Ongoing internal training and clear career development pathways A supportive employer committed to employee Wellbeing Genuine opportunities for career progression within a growing business Access to employee discount schemes About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let the team know.
Jun 20, 2026
Full time
Workshop / Production Manager Wisbech, Cambridgeshire Cobra Engineering, Part of March Group We are looking for an experienced Workshop Manager to join our growing engineering team at Cobra Engineering in Wisbech. This is a key role responsible for overseeing the day-to-day running of the workshop and yard, ensuring operations are efficient, safe, and delivered to a high standard. You ll lead and coordinate a team of engineers, manage workflow and resources, and work closely with the planning and design teams to keep projects on track. Key Responsibilities: Management of all production tasks of 3 x Workshops - Stainless Steel, Mild Steel & Machine Shop Co-ordination of fabrication & site packs & hour monitoring Ongoing Quality Checks & Completion Compliance Dealing with site issues alongside Project Managers Study engineering drawings Technical advice Management & Monitoring of hours spent on projects & hitting dates/deadlines Liaison with Design Office to iron out queries/issues Company van allocation and co-ordination Monitor & improve systems and processes Co-ordination with internal H&S team Assist with Planning of labour allocation alongside Planning Manager Assist with Co-ordination with Projects Co-ordinator re: deliveries Assist with Compliance of jobs & updating logs Provide holiday cover for Planning Manager Skills, Experiences & Qualifications: Proven experience in a similar workshop management role (Workshop Manager, Production Manager, Machine shop Manager) Strong fabrication background, working with stainless and mild steel Pipework experience (desirable, but not essential) Ability to read and interpret engineering drawings Experience working in a fast-paced engineering environment Strong organisational skills with the ability to manage multiple priorities High attention to detail and commitment to quality Excellent communication and leadership skills Customer-focused approach Ability to meet tight deadlines Full UK driving license What we offer Competitive salary 25 days annual leave plus Bank Holidays Free onsite parking Enhanced pension contribution Ongoing internal training and clear career development pathways A supportive employer committed to employee Wellbeing Genuine opportunities for career progression within a growing business Access to employee discount schemes About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences. We believe diverse thinking strengthens engineering, and we welcome applications from all backgrounds. If you need any adjustments during the recruitment process, just let the team know.
Greencore
Business Project Manager, PLM (FTC - 2 years)
Greencore Belle Isle, Leeds
Why Greencore? Following our combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. We're a vibrant and fast-moving business, proud to employ over 28,000 colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring great food to life, producing high-quality products for every meal occasion - from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our combined business generated revenues of approximately 4bn. Our extensive direct-to-store (DTS) network, with 17 depots across the UK, enables us to deliver fresh and frozen food - both our own and from trusted partners - to thousands of stores every day, helping ensure consumers enjoy the very best, whenever and wherever they shop. Please note: this is a two-year fixed-term contract, aligned to the delivery of the PLM (Product Lifecycle Management) Initiative within the Making Business Easier (MBE) Programme. The role will involve regular travel to Greencore sites with a hybrid working pattern (minimum three days per week on site). What is the MBE Programme, and why is now an exciting time to join as a Business Project Manager? Over time, our business processes have grown increasingly complex, raising both risk and cost, while limiting our agility. Meanwhile, customer expectations and market demands continue to rise. The Making Business Easier (MBE) Programme is a cornerstone of our drive for commercial and operational excellence, helping us manage our cost base more effectively and prepare for future growth. The MBE Programme is focused on streamlining and simplifying core processes, improving access to high-quality business data, and investing in the right technologies to support these improvements. As a Business Project Manager, you'll collaborate with colleagues across the organisation and champion best practices that elevate our ways of working. What you'll be doing As a Business Project Manager at Greencore, you will lead the end-to-end delivery of a complex, business-critical Product Lifecycle Management (PLM) initiative within the MBE Programme - planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed timelines and financial targets, ensuring successful outcomes across the board. You will be working closely with the Initiative Owner, IT Business Partner and a cross-functional project team to design, implement and embed improved processes, data and ways of working. Key responsibilities include: Collaborate with business, technical, and data stakeholders to ensure the solution meets operational and commercial needs. Develop and maintain structured project plans to track scope, milestones, deliverables, and progress. Manage project scope and change control processes to prevent uncontrolled changes. Monitor project budgets and forecasts to ensure cost-effective delivery. Coordinate internal and external resources to avoid delivery bottlenecks and ensure smooth execution. Maintain clear stakeholder communication to manage expectations and ensure alignment. Identify, assess, and mitigate project risks through effective risk management practices. Ensure deliverables meet quality, compliance, and documentation standards while managing dependencies and critical paths across the wider programme. What we're looking for Proven experience delivering complex business change and transformation projects, ideally within FMCG, manufacturing, or supply chain environments. Experience with enterprise PLM platforms such as Siemens Teamcenter, SAP PLM, Oracle Agile PLM, Dassault ENOVIA, Infor PLM, or similar. Strong project management experience across methodologies including PRINCE2, Agile, Waterfall, PMI, and MSP. Relevant project management certifications (e.g. PRINCE2, Certified Scrum Master). Proficient in MS Project, Microsoft Office Suite, and related project management tools. Experience leading teams and guiding cross-functional stakeholders. Excellent communication, organisational, and time management skills. Strong risk management, analytical, and problem-solving capabilities. Ability to prioritise activities effectively across multiple competing demands. Demonstrable experience with RAID and change management processes. Experience managing third-party suppliers and vendors is desirable. At Greencore, we put our people at the core. We celebrate difference and create an inclusive environment where everyone can be themselves at work. Together, we make every day taste better. If this sounds like you, join us, grow with Greencore and play a key role in shaping our future success. What you'll get in return Competitive salary and job-related benefits 25 days holiday + bank holidays Car Allowance: 5,500 Annual Target Bonus: 10% Competitive matched pension contributions Life insurance up to 4x salary PMI Cover: Individual Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you'll be supported with on-the-job training and development opportunities to further your career.
Jun 20, 2026
Seasonal
Why Greencore? Following our combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. We're a vibrant and fast-moving business, proud to employ over 28,000 colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring great food to life, producing high-quality products for every meal occasion - from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our combined business generated revenues of approximately 4bn. Our extensive direct-to-store (DTS) network, with 17 depots across the UK, enables us to deliver fresh and frozen food - both our own and from trusted partners - to thousands of stores every day, helping ensure consumers enjoy the very best, whenever and wherever they shop. Please note: this is a two-year fixed-term contract, aligned to the delivery of the PLM (Product Lifecycle Management) Initiative within the Making Business Easier (MBE) Programme. The role will involve regular travel to Greencore sites with a hybrid working pattern (minimum three days per week on site). What is the MBE Programme, and why is now an exciting time to join as a Business Project Manager? Over time, our business processes have grown increasingly complex, raising both risk and cost, while limiting our agility. Meanwhile, customer expectations and market demands continue to rise. The Making Business Easier (MBE) Programme is a cornerstone of our drive for commercial and operational excellence, helping us manage our cost base more effectively and prepare for future growth. The MBE Programme is focused on streamlining and simplifying core processes, improving access to high-quality business data, and investing in the right technologies to support these improvements. As a Business Project Manager, you'll collaborate with colleagues across the organisation and champion best practices that elevate our ways of working. What you'll be doing As a Business Project Manager at Greencore, you will lead the end-to-end delivery of a complex, business-critical Product Lifecycle Management (PLM) initiative within the MBE Programme - planning, monitoring, managing, and reporting on deliverables, tasks, milestones, budgets, and resources. Your work will be aligned with agreed timelines and financial targets, ensuring successful outcomes across the board. You will be working closely with the Initiative Owner, IT Business Partner and a cross-functional project team to design, implement and embed improved processes, data and ways of working. Key responsibilities include: Collaborate with business, technical, and data stakeholders to ensure the solution meets operational and commercial needs. Develop and maintain structured project plans to track scope, milestones, deliverables, and progress. Manage project scope and change control processes to prevent uncontrolled changes. Monitor project budgets and forecasts to ensure cost-effective delivery. Coordinate internal and external resources to avoid delivery bottlenecks and ensure smooth execution. Maintain clear stakeholder communication to manage expectations and ensure alignment. Identify, assess, and mitigate project risks through effective risk management practices. Ensure deliverables meet quality, compliance, and documentation standards while managing dependencies and critical paths across the wider programme. What we're looking for Proven experience delivering complex business change and transformation projects, ideally within FMCG, manufacturing, or supply chain environments. Experience with enterprise PLM platforms such as Siemens Teamcenter, SAP PLM, Oracle Agile PLM, Dassault ENOVIA, Infor PLM, or similar. Strong project management experience across methodologies including PRINCE2, Agile, Waterfall, PMI, and MSP. Relevant project management certifications (e.g. PRINCE2, Certified Scrum Master). Proficient in MS Project, Microsoft Office Suite, and related project management tools. Experience leading teams and guiding cross-functional stakeholders. Excellent communication, organisational, and time management skills. Strong risk management, analytical, and problem-solving capabilities. Ability to prioritise activities effectively across multiple competing demands. Demonstrable experience with RAID and change management processes. Experience managing third-party suppliers and vendors is desirable. At Greencore, we put our people at the core. We celebrate difference and create an inclusive environment where everyone can be themselves at work. Together, we make every day taste better. If this sounds like you, join us, grow with Greencore and play a key role in shaping our future success. What you'll get in return Competitive salary and job-related benefits 25 days holiday + bank holidays Car Allowance: 5,500 Annual Target Bonus: 10% Competitive matched pension contributions Life insurance up to 4x salary PMI Cover: Individual Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Throughout your time at Greencore, you'll be supported with on-the-job training and development opportunities to further your career.
Axon Moore
Purchase Ledger Clerk (Polish Speaking)
Axon Moore
Axon Moore is delighted to be partnering with a fantastic organisation to recruit a Polish Speaking Accounts Payable Senior Associate. Having successfully placed candidates into the business previously, I have consistently received excellent feedback regarding the culture, leadership team and overall working environment. The successful candidate will join a high performing finance function and take ownership of the end to end Accounts Payable process. Acting as a key point of contact for suppliers and internal stakeholders, you will ensure invoices and payments are processed accurately, supplier queries are resolved efficiently, and strong controls and compliance standards are maintained across the AP function. Location North Manchester +Hybrid Working ( Hybrid working arrangement - alternating between 2 office days one week and 3 office days the following week.) Salary: 30,000 Main responsibilities: Manage the end to end Accounts Payable process, ensuring invoices are processed accurately and in line with company policies and controls. Investigate any invoice any processing issues to minimise payment delays. Complete supplier statement and account reconciliations, identifying and resolving discrepancies, aged items and debit balances. Support VAT compliance requirements and ensure appropriate financial documentation is maintained. Build strong relationships with internal stakeholders and suppliers, delivering a high standard of customer service. Contribute to continuous improvement initiatives and support changes that enhance efficiency, accuracy and controls within the AP function. Person Specification Fluent Polish and English language skills, both written and verbal (essential) Previous experience within Accounts Payable, Purchase Ledger or similar finance role. Excellent communication and stakeholder management skills. Customer-focused approach with the ability to build strong supplier relationships. Strong organisational skills and the ability to manage multiple priorities. Good working knowledge of Microsoft Excel. INDFIN
Jun 20, 2026
Full time
Axon Moore is delighted to be partnering with a fantastic organisation to recruit a Polish Speaking Accounts Payable Senior Associate. Having successfully placed candidates into the business previously, I have consistently received excellent feedback regarding the culture, leadership team and overall working environment. The successful candidate will join a high performing finance function and take ownership of the end to end Accounts Payable process. Acting as a key point of contact for suppliers and internal stakeholders, you will ensure invoices and payments are processed accurately, supplier queries are resolved efficiently, and strong controls and compliance standards are maintained across the AP function. Location North Manchester +Hybrid Working ( Hybrid working arrangement - alternating between 2 office days one week and 3 office days the following week.) Salary: 30,000 Main responsibilities: Manage the end to end Accounts Payable process, ensuring invoices are processed accurately and in line with company policies and controls. Investigate any invoice any processing issues to minimise payment delays. Complete supplier statement and account reconciliations, identifying and resolving discrepancies, aged items and debit balances. Support VAT compliance requirements and ensure appropriate financial documentation is maintained. Build strong relationships with internal stakeholders and suppliers, delivering a high standard of customer service. Contribute to continuous improvement initiatives and support changes that enhance efficiency, accuracy and controls within the AP function. Person Specification Fluent Polish and English language skills, both written and verbal (essential) Previous experience within Accounts Payable, Purchase Ledger or similar finance role. Excellent communication and stakeholder management skills. Customer-focused approach with the ability to build strong supplier relationships. Strong organisational skills and the ability to manage multiple priorities. Good working knowledge of Microsoft Excel. INDFIN
Wilmington plc
Chief Technology Officer
Wilmington plc City, London
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Jun 20, 2026
Full time
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
March
IFS Finance Support Analyst
March Uddingston, Lanarkshire
As the Finance Systems Support Analyst will play a key role in supporting, maintaining, and enhancing the IFS ERP platform across all finance functions within a fast paced Electrical and Mechanical engineering business. This role blends operational support, system documentation, user training, and continuous improvement. It is ideal for someone with a finance background who is eager to expand into systems, process optimisation, and cross functional collaboration. Key Responsibilities IFS Support & Ticket Management Manage and resolve IFS support tickets across AP, AR, GL, Procurement, Projects, and other finance modules. Identify common issues, recurring themes, and opportunities for process improvement. Support the Finance Systems Lead in troubleshooting and root cause analysis. Monitor query screens daily, flag errors, and learn how to resolve them with guidance. Documentation & Training Maintain and update ClickLearn documentation for all finance processes. Create new ClickLearn content for additional finance areas as knowledge grows. Work through existing Finance and Procurement ClickLearns lower environments to build broad system understanding. Deliver user training sessions and support new starters or new process rollouts. Continuous Improvement & Stakeholder Engagement Engage proactively with finance teams and business stakeholders to identify areas for improvement. Promote best practices, encourage adoption of standardised processes, and support change management. Recognise and champion standout users and SMEs across the business. Project & Upgrade Support Participate in Go Live Implementations, training and rollout activities. Support system upgrade testing, including regression testing and validation of new functionality. Assist with KPI reporting for fresh tickets and system performance metrics Data & System Administration Maintain base data within IFS to ensure accuracy and consistency. Over time, take on additional responsibilities in IFS such as: Time corrections, User setup and permissions and company configuration Supporting acquisitions by understanding new business processes and helping integrate them into IFS and MARCH workflows Daily Tasks Run Transfer Transactions jobs. Monitor query screens for errors and escalate or resolve as appropriate. Support users with day to day IFS queries and issues. Skills and Experience Experience working with ERP systems IFS experience is essential. Understanding of finance processes across AP, AR, GL; exposure to Procurement or Projects is advantageous. Finance background (AAT beneficial but not essential). Positive, proactive mindset with a strong willingness to learn. Confident working independently and collaboratively within a team. Strong communication skills and ability to engage with stakeholders at all levels. Comfortable working in a changing environment and motivated by challenge and growth What we offer A competitive salary and benefits package appropriate to this position An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.
Jun 20, 2026
Full time
As the Finance Systems Support Analyst will play a key role in supporting, maintaining, and enhancing the IFS ERP platform across all finance functions within a fast paced Electrical and Mechanical engineering business. This role blends operational support, system documentation, user training, and continuous improvement. It is ideal for someone with a finance background who is eager to expand into systems, process optimisation, and cross functional collaboration. Key Responsibilities IFS Support & Ticket Management Manage and resolve IFS support tickets across AP, AR, GL, Procurement, Projects, and other finance modules. Identify common issues, recurring themes, and opportunities for process improvement. Support the Finance Systems Lead in troubleshooting and root cause analysis. Monitor query screens daily, flag errors, and learn how to resolve them with guidance. Documentation & Training Maintain and update ClickLearn documentation for all finance processes. Create new ClickLearn content for additional finance areas as knowledge grows. Work through existing Finance and Procurement ClickLearns lower environments to build broad system understanding. Deliver user training sessions and support new starters or new process rollouts. Continuous Improvement & Stakeholder Engagement Engage proactively with finance teams and business stakeholders to identify areas for improvement. Promote best practices, encourage adoption of standardised processes, and support change management. Recognise and champion standout users and SMEs across the business. Project & Upgrade Support Participate in Go Live Implementations, training and rollout activities. Support system upgrade testing, including regression testing and validation of new functionality. Assist with KPI reporting for fresh tickets and system performance metrics Data & System Administration Maintain base data within IFS to ensure accuracy and consistency. Over time, take on additional responsibilities in IFS such as: Time corrections, User setup and permissions and company configuration Supporting acquisitions by understanding new business processes and helping integrate them into IFS and MARCH workflows Daily Tasks Run Transfer Transactions jobs. Monitor query screens for errors and escalate or resolve as appropriate. Support users with day to day IFS queries and issues. Skills and Experience Experience working with ERP systems IFS experience is essential. Understanding of finance processes across AP, AR, GL; exposure to Procurement or Projects is advantageous. Finance background (AAT beneficial but not essential). Positive, proactive mindset with a strong willingness to learn. Confident working independently and collaboratively within a team. Strong communication skills and ability to engage with stakeholders at all levels. Comfortable working in a changing environment and motivated by challenge and growth What we offer A competitive salary and benefits package appropriate to this position An employer who values the ongoing wellbeing of its employees Career development within a successful and growing business About Us We are MARCH . The leading provider of critical engineering services. Supporting the industries we all rely on to improve their infrastructure, process, and digital environments. We work together with our customers to maintain business continuity, optimise output, and drive new standards in productivity, reliability, and sustainability. We help deliver operational resilience, increased performance, and better environmental outcomes, across the board. Why March? Progress is People. MARCH has ambitious plans and central to our future growth is attracting, developing and retaining the very best talent. Whether your role is onsite or office-based, engineering or support, we offer opportunities for all our people to develop their careers and maximise their potential. MARCH is committed to building teams that reflect a wide range of backgrounds, perspectives, and experiences.
Macfarlane Packaging
Inventory Controller
Macfarlane Packaging Wavendon, Bedfordshire
Inventory Controller Location: Kingston, Milton Keynes Package: Basic salary up to £28,000 (dependent on experience) plus bonus & flexible benefits package including up to 27 days holiday (plus bank holidays & additional annual leave purchasing scheme) Hours: 37.5 hours per week, Monday-Friday Sector: Packaging Distribution Optimise stock, drive efficiency, and support business performance At Macfarlane Packaging, we re in the business of protecting what matters - our people, our customers, and the planet. We re equally committed to protecting and developing careers, offering a stable, forward-thinking environment where your contribution is recognised and your progression supported. With over 75 years of industry expertise, we combine the strength of a market leader with the pace and energy of a commercial, sales-led business. If you enjoy working with data, driving efficiencies, and playing a key role in operational performance, this is an opportunity to make a real impact. The Role: Inventory Controller As our Inventory Controller, you ll take ownership of stock management across our site, ensuring the right products are available at the right time while balancing working capital, space utilisation, and margin. Working closely with procurement, sales, and logistics teams, you ll use data and insight to forecast demand, manage stock levels, and identify opportunities to improve performance. This is a highly visible, cross-functional role where accuracy, organisation, and commercial awareness are key. What You ll Be Doing Manage stock levels across allocated sites, ensuring availability aligns with customer demand and service levels Forecast inventory requirements using data and customer insight to optimise stock holding Monitor and manage aged, excess, and slow-moving stock to improve margin and reduce waste Raise and manage purchase orders for both standard and non-standard items Expedite orders and resolve supply or cost issues to maintain continuity and control spend Maintain accurate inventory records, ensuring strong data integrity across systems Manage Goods In schedules and oversee accurate Goods Received Notes (GRNs) Support stock holding agreements and ensure purchasing accuracy in line with customer requirements Analyse inventory performance and report on key KPIs, identifying areas for improvement Work closely with sales, procurement, and logistics teams to align stock planning with customer needs Build strong relationships across departments and with suppliers to support effective supply chain performance What We re Looking For Experience working in an inventory control, stock management, or supply chain role Strong analytical and numerical skills, with confidence working with data and Excel Excellent attention to detail and a structured, organised approach Ability to prioritise and manage workload in a fast-paced environment Strong communication skills and the ability to work cross-functionally Proactive mindset with the ability to identify issues and implement solutions Comfortable managing a large SKU range across multiple product categories Experience using ERP or stock management systems Desirable: Previous experience in a distribution or logistics environment Understanding of inventory management principles and KPIs CIPS qualification (or working towards) Why Join Macfarlane We offer a competitive salary and a comprehensive benefits package designed to support you both professionally and personally, including: 25 days holiday (rising to 27 with service) plus bank holidays Additional holiday purchasing scheme Contributory pension scheme Flexible benefits package including healthcare options Employee assistance programme to support wellbeing Ongoing training and career development opportunities Employee discounts across major retail and leisure brands Annual volunteering day Long service awards and recognition schemes Your Future with Us We re committed to helping our people grow. With structured development pathways, access to industry-recognised training (including CIPS), and genuine opportunities for progression across the wider group, you ll be supported to develop your career within a business that values continuous improvement and internal mobility. Next Steps/How to Apply We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within two weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
Jun 20, 2026
Full time
Inventory Controller Location: Kingston, Milton Keynes Package: Basic salary up to £28,000 (dependent on experience) plus bonus & flexible benefits package including up to 27 days holiday (plus bank holidays & additional annual leave purchasing scheme) Hours: 37.5 hours per week, Monday-Friday Sector: Packaging Distribution Optimise stock, drive efficiency, and support business performance At Macfarlane Packaging, we re in the business of protecting what matters - our people, our customers, and the planet. We re equally committed to protecting and developing careers, offering a stable, forward-thinking environment where your contribution is recognised and your progression supported. With over 75 years of industry expertise, we combine the strength of a market leader with the pace and energy of a commercial, sales-led business. If you enjoy working with data, driving efficiencies, and playing a key role in operational performance, this is an opportunity to make a real impact. The Role: Inventory Controller As our Inventory Controller, you ll take ownership of stock management across our site, ensuring the right products are available at the right time while balancing working capital, space utilisation, and margin. Working closely with procurement, sales, and logistics teams, you ll use data and insight to forecast demand, manage stock levels, and identify opportunities to improve performance. This is a highly visible, cross-functional role where accuracy, organisation, and commercial awareness are key. What You ll Be Doing Manage stock levels across allocated sites, ensuring availability aligns with customer demand and service levels Forecast inventory requirements using data and customer insight to optimise stock holding Monitor and manage aged, excess, and slow-moving stock to improve margin and reduce waste Raise and manage purchase orders for both standard and non-standard items Expedite orders and resolve supply or cost issues to maintain continuity and control spend Maintain accurate inventory records, ensuring strong data integrity across systems Manage Goods In schedules and oversee accurate Goods Received Notes (GRNs) Support stock holding agreements and ensure purchasing accuracy in line with customer requirements Analyse inventory performance and report on key KPIs, identifying areas for improvement Work closely with sales, procurement, and logistics teams to align stock planning with customer needs Build strong relationships across departments and with suppliers to support effective supply chain performance What We re Looking For Experience working in an inventory control, stock management, or supply chain role Strong analytical and numerical skills, with confidence working with data and Excel Excellent attention to detail and a structured, organised approach Ability to prioritise and manage workload in a fast-paced environment Strong communication skills and the ability to work cross-functionally Proactive mindset with the ability to identify issues and implement solutions Comfortable managing a large SKU range across multiple product categories Experience using ERP or stock management systems Desirable: Previous experience in a distribution or logistics environment Understanding of inventory management principles and KPIs CIPS qualification (or working towards) Why Join Macfarlane We offer a competitive salary and a comprehensive benefits package designed to support you both professionally and personally, including: 25 days holiday (rising to 27 with service) plus bank holidays Additional holiday purchasing scheme Contributory pension scheme Flexible benefits package including healthcare options Employee assistance programme to support wellbeing Ongoing training and career development opportunities Employee discounts across major retail and leisure brands Annual volunteering day Long service awards and recognition schemes Your Future with Us We re committed to helping our people grow. With structured development pathways, access to industry-recognised training (including CIPS), and genuine opportunities for progression across the wider group, you ll be supported to develop your career within a business that values continuous improvement and internal mobility. Next Steps/How to Apply We are working swiftly to find the best applicants and hope to hold local interviews ASAP. Please click apply to submit your up-to-date CV. All applications will be acknowledged. If you haven t heard from us within two weeks, please assume your application was unsuccessful. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender expression, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies please
The Klinsmann Partnership Ltd
Business Development Manager
The Klinsmann Partnership Ltd
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Jun 20, 2026
Full time
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
The Advocate Group
National Account Manager - Impulse
The Advocate Group St. Albans, Hertfordshire
National Account Manager Convenience & Impulse St Albans 4 days per week on-site Competitive salary + bonus + benefits I m working with a £100m food brand looking to recruit a National Account Manager into their Impulse team, managing a portfolio of key customers across the Convenience channel, including Booker, Spar and Forecourts. Operating in a big on trend category, as a category leader this is a great opportunity. This is a brilliant opportunity for an existing NAM or strong Key Account Manager who wants to take ownership of an exciting channel within a fast-moving, brand-led FMCG business. You ll be responsible for day-to-day customer management, building joint business plans, delivering promotional activity, and supporting the wider Impulse team in achieving their annual plans. The role is hands-on, commercially focused, and will involve working closely with customers and internal teams to drive availability, visibility, distribution, and growth. Key Responsibilities: Manage a portfolio of Convenience customers including Booker, Spar and Forecourts Own budget planning, P&L, range review proposals and joint business plans Support new line listings and deliver promotional plans across the customer base Work with supply chain to ensure all ranged stores have stock and gaps are quickly addressed Use retailer systems to monitor performance, availability, compliance and promotional activity Build strong relationships across buying, supply chain, formats, merchandising and promotional planning Get out into store regularly to review activity, execution and competitor performance Work closely with Category to optimise existing ranges and build sell-in stories for NPD Partner with Shopper Marketing to agree media spend and activation strategy in line with brand plans Collaborate cross-functionally with operations, finance, marketing, customer service and NPD Qualifications: Existing National Account Manager or Key Account Manager within FMCG 2+ years account management experience dealing with FMCG buyers Right to work in the UK without sponsorship Educated to Bachelor s degree level Strong commercial understanding, including P&L, margin and promotional performance Results-orientated and able to deliver account/channel targets Strong selling skills with the ability to influence buyers and internal teams Excellent organisation, written and verbal communication skills A strong team player with a genuine passion for health, wellbeing and branded FMCG If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with or click Apply Now to be considered for this vacancy: Call: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Jun 20, 2026
Full time
National Account Manager Convenience & Impulse St Albans 4 days per week on-site Competitive salary + bonus + benefits I m working with a £100m food brand looking to recruit a National Account Manager into their Impulse team, managing a portfolio of key customers across the Convenience channel, including Booker, Spar and Forecourts. Operating in a big on trend category, as a category leader this is a great opportunity. This is a brilliant opportunity for an existing NAM or strong Key Account Manager who wants to take ownership of an exciting channel within a fast-moving, brand-led FMCG business. You ll be responsible for day-to-day customer management, building joint business plans, delivering promotional activity, and supporting the wider Impulse team in achieving their annual plans. The role is hands-on, commercially focused, and will involve working closely with customers and internal teams to drive availability, visibility, distribution, and growth. Key Responsibilities: Manage a portfolio of Convenience customers including Booker, Spar and Forecourts Own budget planning, P&L, range review proposals and joint business plans Support new line listings and deliver promotional plans across the customer base Work with supply chain to ensure all ranged stores have stock and gaps are quickly addressed Use retailer systems to monitor performance, availability, compliance and promotional activity Build strong relationships across buying, supply chain, formats, merchandising and promotional planning Get out into store regularly to review activity, execution and competitor performance Work closely with Category to optimise existing ranges and build sell-in stories for NPD Partner with Shopper Marketing to agree media spend and activation strategy in line with brand plans Collaborate cross-functionally with operations, finance, marketing, customer service and NPD Qualifications: Existing National Account Manager or Key Account Manager within FMCG 2+ years account management experience dealing with FMCG buyers Right to work in the UK without sponsorship Educated to Bachelor s degree level Strong commercial understanding, including P&L, margin and promotional performance Results-orientated and able to deliver account/channel targets Strong selling skills with the ability to influence buyers and internal teams Excellent organisation, written and verbal communication skills A strong team player with a genuine passion for health, wellbeing and branded FMCG If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with or click Apply Now to be considered for this vacancy: Call: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.
Zorba Consulting Limited
Principal Software Engineer
Zorba Consulting Limited City, London
Principal Software Engineer We are looking for a highly experienced Principal Software Engineer with strong backend engineering expertise and a passion for scalable distributed systems. You will play a key role in shaping architecture, engineering standards, and technical direction across the platform. Join a fast-growing Banking SaaS provider building next generation core banking technology. We are looking for Principal Software Engineers with experience in Node.js / TypeScript / JavaScript, .NET / C#, or Java. You will work directly on customer problems, understand the business context and own solutions end-to-end. From concept and design through to development, release, monitoring and operational support. You will join a team building a modern, scalable core banking platform. This requires intellectual curiosity, discipline, and deep architectural thinking to build technology capable of evolving alongside regulatory and technological change. Location: Remote-first but UK-based for essential company events. Travel to London will be required on a quarterly basis for team meetings, with 2 companywide annual meetings offsite. Salary : £100,000 To £120,000 (Based on Experience) plus Benefits including 25 days holiday + bank holidays, Family Health Insurance, Life Insurance, Regular social events What You ll Work On The environment is primarily Node.js and Go but strong engineers from .NET/C# or Java backgrounds are encouraged to apply. Integrating with payment platforms, banking infrastructure, FX/crypto providers, and card processors Driving architectural decisions across distributed systems and cloud infrastructure Leading technical design reviews and influencing engineering best practices Mentoring engineers and helping scale a high-performing engineering culture Designing and optimising SQL and NoSQL data models Developing APIs, asynchronous workflows, and event-streaming pipelines Deploying secure, high availability services across AWS, GCP, and Azure How Engineering Works We heavily utilise agentic coding and AI-assisted development workflows, including Claude Code, to accelerate engineering productivity Principal Engineers play a key role in technical strategy, architecture governance and engineering direction Engineers focus on solving complex technical and domain challenges rather than repetitive boilerplate development Collaborative engineering culture with involvement in architecture, design discussions, and domain modelling End-to-end ownership of features from development and testing through to deployment, monitoring, and production support Experience Required Degree educated Development experience in either Node.js with JavaScript & Typescript, .NET, C# or Java AWS experience preferred (Azure, GCP also welcomed) Strong understanding of relational databases, ideally MySQL Interest in agentic engineering workflows and AI-assisted development Experience designing APIs and distributed systems Proven experience designing and scaling complex distributed systems Strong architectural leadership experience Experience mentoring or leading senior engineers/teams Ability to influence technical direction across multiple workstreams Experience operating within high-scale or regulated environments Nice to have: Expertise in AWS Lambda, Fargate, SQS/SNS, DynamoDB and cloud native architectures Client-facing experience Ideally experience within Fintech, Banking or enterprise SaaS Why Join Opportunity to shape the architecture of a next-generation banking platform High level of technical autonomy and influence Ability to help define engineering practices in an AI-assisted development environment Enjoy the freedom of remote-first work with regular in-person meetings. High trust, low bureaucracy and a culture of respect & accountability. Competitive salary, benefits, and a company that celebrates your success. Perks 25 days holiday + bank holidays; Family Health Insurance, Life Cover, EMI Share Options (you will share in their success), Remote working environment (quarterly meetings in London). Zorba Consulting is operating as an employment agency for permanent recruitment and employment business for supplying temporary workers
Jun 20, 2026
Full time
Principal Software Engineer We are looking for a highly experienced Principal Software Engineer with strong backend engineering expertise and a passion for scalable distributed systems. You will play a key role in shaping architecture, engineering standards, and technical direction across the platform. Join a fast-growing Banking SaaS provider building next generation core banking technology. We are looking for Principal Software Engineers with experience in Node.js / TypeScript / JavaScript, .NET / C#, or Java. You will work directly on customer problems, understand the business context and own solutions end-to-end. From concept and design through to development, release, monitoring and operational support. You will join a team building a modern, scalable core banking platform. This requires intellectual curiosity, discipline, and deep architectural thinking to build technology capable of evolving alongside regulatory and technological change. Location: Remote-first but UK-based for essential company events. Travel to London will be required on a quarterly basis for team meetings, with 2 companywide annual meetings offsite. Salary : £100,000 To £120,000 (Based on Experience) plus Benefits including 25 days holiday + bank holidays, Family Health Insurance, Life Insurance, Regular social events What You ll Work On The environment is primarily Node.js and Go but strong engineers from .NET/C# or Java backgrounds are encouraged to apply. Integrating with payment platforms, banking infrastructure, FX/crypto providers, and card processors Driving architectural decisions across distributed systems and cloud infrastructure Leading technical design reviews and influencing engineering best practices Mentoring engineers and helping scale a high-performing engineering culture Designing and optimising SQL and NoSQL data models Developing APIs, asynchronous workflows, and event-streaming pipelines Deploying secure, high availability services across AWS, GCP, and Azure How Engineering Works We heavily utilise agentic coding and AI-assisted development workflows, including Claude Code, to accelerate engineering productivity Principal Engineers play a key role in technical strategy, architecture governance and engineering direction Engineers focus on solving complex technical and domain challenges rather than repetitive boilerplate development Collaborative engineering culture with involvement in architecture, design discussions, and domain modelling End-to-end ownership of features from development and testing through to deployment, monitoring, and production support Experience Required Degree educated Development experience in either Node.js with JavaScript & Typescript, .NET, C# or Java AWS experience preferred (Azure, GCP also welcomed) Strong understanding of relational databases, ideally MySQL Interest in agentic engineering workflows and AI-assisted development Experience designing APIs and distributed systems Proven experience designing and scaling complex distributed systems Strong architectural leadership experience Experience mentoring or leading senior engineers/teams Ability to influence technical direction across multiple workstreams Experience operating within high-scale or regulated environments Nice to have: Expertise in AWS Lambda, Fargate, SQS/SNS, DynamoDB and cloud native architectures Client-facing experience Ideally experience within Fintech, Banking or enterprise SaaS Why Join Opportunity to shape the architecture of a next-generation banking platform High level of technical autonomy and influence Ability to help define engineering practices in an AI-assisted development environment Enjoy the freedom of remote-first work with regular in-person meetings. High trust, low bureaucracy and a culture of respect & accountability. Competitive salary, benefits, and a company that celebrates your success. Perks 25 days holiday + bank holidays; Family Health Insurance, Life Cover, EMI Share Options (you will share in their success), Remote working environment (quarterly meetings in London). Zorba Consulting is operating as an employment agency for permanent recruitment and employment business for supplying temporary workers
Braxfield Recruitment Limited
Maintenance Surveyor
Braxfield Recruitment Limited Brent, London
Maintenance Surveyor Salary: £45,000 £49,000 per annum (depending on experience) plus an additional £5,000 car allowance Location: NW London but willing to travel around London Contract: Permanent We re working in partnership with a Leading London Based housing providers to recruit a talented and motivated Maintenance Surveyor to join their team on a permanent basis. This is a fantastic opportunity for a technically skilled surveyor with expertise in responsive repairs, void management, and damp and mould diagnosis, to play a key role in maintaining safe, sustainable, and high-quality homes for residents. The Role As a Maintenance Surveyor, you ll be responsible for diagnosing building defects, specifying works, and managing responsive repairs, void refurbishments, and planned maintenance projects. You ll ensure homes remain safe, compliant, and in excellent condition providing a service that delivers real value for money and excellent customer outcomes. Working with a medium level of autonomy, you ll make day-to-day operational decisions to ensure service performance, resident satisfaction, and compliance with SNG s maintenance and safety standards. Key Responsibilities Diagnose, specify, and manage repairs and maintenance projects across a diverse housing portfolio. Carry out property inspections to identify defects, including damp and mould issues, ensuring appropriate remedial action is taken. Oversee contractors and consultants to ensure works are delivered to the required quality, on time, and within budget. Manage void properties, ensuring efficient turnaround and compliance with void standards. Contribute to continuous improvement initiatives, risk management, and operational efficiency. Undertake technical audits and performance reviews to drive quality and compliance across the supply chain. Support the Technical Manager with complex queries, ensuring a consistent, resident-focused service. Ensure accurate financial and compliance reporting, maintaining robust record-keeping in line with organisational asset management systems. Promote a culture of building safety, collaboration, and resident engagement across all maintenance activities. About You Qualified to HNC level (or equivalent) in a building-related discipline. Experienced in responsive and planned maintenance, void management, and defect diagnosis (including damp and mould). Excellent technical knowledge of housing maintenance, building pathology, and construction practices. Strong understanding of health & safety, landlord and tenant responsibilities, and relevant compliance legislation. Effective communicator with the ability to engage positively with residents, contractors, and colleagues. Skilled in contract administration, cost control, and ensuring value for money in service delivery. Ideally, a member or technical member of RICS (TechRICS) or working towards professional accreditation (desirable, not essential). What s on Offer Competitive salary: £45,000 £49,000 per annum plus an additional £5,000 car allowance Permanent position with excellent development opportunities A supportive, inclusive, and purpose-driven working culture The opportunity to directly impact housing quality and resident satisfaction across London. If you think this could be the right role for you then contact us with our most up to date CV and one of the team will be in touch to discuss further.
Jun 20, 2026
Full time
Maintenance Surveyor Salary: £45,000 £49,000 per annum (depending on experience) plus an additional £5,000 car allowance Location: NW London but willing to travel around London Contract: Permanent We re working in partnership with a Leading London Based housing providers to recruit a talented and motivated Maintenance Surveyor to join their team on a permanent basis. This is a fantastic opportunity for a technically skilled surveyor with expertise in responsive repairs, void management, and damp and mould diagnosis, to play a key role in maintaining safe, sustainable, and high-quality homes for residents. The Role As a Maintenance Surveyor, you ll be responsible for diagnosing building defects, specifying works, and managing responsive repairs, void refurbishments, and planned maintenance projects. You ll ensure homes remain safe, compliant, and in excellent condition providing a service that delivers real value for money and excellent customer outcomes. Working with a medium level of autonomy, you ll make day-to-day operational decisions to ensure service performance, resident satisfaction, and compliance with SNG s maintenance and safety standards. Key Responsibilities Diagnose, specify, and manage repairs and maintenance projects across a diverse housing portfolio. Carry out property inspections to identify defects, including damp and mould issues, ensuring appropriate remedial action is taken. Oversee contractors and consultants to ensure works are delivered to the required quality, on time, and within budget. Manage void properties, ensuring efficient turnaround and compliance with void standards. Contribute to continuous improvement initiatives, risk management, and operational efficiency. Undertake technical audits and performance reviews to drive quality and compliance across the supply chain. Support the Technical Manager with complex queries, ensuring a consistent, resident-focused service. Ensure accurate financial and compliance reporting, maintaining robust record-keeping in line with organisational asset management systems. Promote a culture of building safety, collaboration, and resident engagement across all maintenance activities. About You Qualified to HNC level (or equivalent) in a building-related discipline. Experienced in responsive and planned maintenance, void management, and defect diagnosis (including damp and mould). Excellent technical knowledge of housing maintenance, building pathology, and construction practices. Strong understanding of health & safety, landlord and tenant responsibilities, and relevant compliance legislation. Effective communicator with the ability to engage positively with residents, contractors, and colleagues. Skilled in contract administration, cost control, and ensuring value for money in service delivery. Ideally, a member or technical member of RICS (TechRICS) or working towards professional accreditation (desirable, not essential). What s on Offer Competitive salary: £45,000 £49,000 per annum plus an additional £5,000 car allowance Permanent position with excellent development opportunities A supportive, inclusive, and purpose-driven working culture The opportunity to directly impact housing quality and resident satisfaction across London. If you think this could be the right role for you then contact us with our most up to date CV and one of the team will be in touch to discuss further.
The Klinsmann Partnership Ltd
Business Development Manager
The Klinsmann Partnership Ltd City, Leeds
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Jun 20, 2026
Full time
Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.
Pontoon
Customer Journey Manager
Pontoon Warwick, Warwickshire
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across Customer Management, Operations, Digital, Data and Change teams, the postholder will identify customer pain points, redesign journeys and support delivery through to successful implementation. The Customer Journey Manager plays a key role in ensuring customer journeys are consistent, inclusive and aligned with regulatory expectations, supporting customer commitments and organisational strategy. This is a hands-on delivery role focused on converting customer insight into measurable business and customer improvements. Key Responsibilities Lead the mapping, analysis and optimisation of end-to-end customer journeys across key services and customer lifecycle stages. Identify customer pain points, barriers, failure demand and critical moments that influence customer outcomes. Apply service design methodologies and customer journey mapping techniques to develop improved customer experiences across digital, operational and human touchpoints. Ensure journey designs align with established customer experience principles, service standards and design frameworks. Champion customer-centred design approaches across business functions. Own and deliver customer journey improvement initiatives within agreed governance and prioritisation frameworks. Collaborate with operational, customer service, digital and delivery teams to redesign processes that reduce customer effort and improve service outcomes. Translate customer insights and performance data into actionable recommendations and improvement plans. Support implementation activities to ensure journey improvements are effectively embedded within day-to-day operations. Monitor delivery progress and manage risks, dependencies and stakeholder expectations. Act as the primary point of contact for assigned customer journeys and related improvement activities. Facilitate workshops, service design sessions, journey reviews and stakeholder engagement activities. Build strong relationships across Customer Management, Operations, Digital, Data and Change functions. Present journey findings, recommendations and progress updates to senior stakeholders and governance groups. Influence decision-making through evidence-based recommendations and customer insight. Ensure customer journey improvements support regulatory obligations, customer commitments and strategic objectives. Embed customer insight, feedback, vulnerability considerations and performance data into journey prioritisation and design decisions. Work with insight and analytics teams to measure journey performance and benefits realisation. Support the development of customer-focused performance measures and reporting. Maintain accurate journey documentation, service blueprints and supporting artefacts. Capture lessons learned and best practice to improve future customer experience initiatives. Contribute to the development of customer journey management and service design capability across the organisation. Promote a culture of continuous improvement, customer focus and evidence-led decision making. Knowledge, Skills & Experience Essential Proven experience in Customer Journey Management, Service Design, Customer Experience (CX) or Continuous Improvement roles. Strong practical experience of customer journey mapping, service design methodologies and process improvement techniques. Demonstrable experience delivering customer-focused change programmes within complex organisations. Excellent stakeholder management, facilitation and workshop leadership skills. Strong analytical and problem-solving abilities, with experience using customer insight and performance data to drive decisions. Ability to translate complex information into clear, actionable recommendations. Excellent written and verbal communication skills. Experience managing multiple priorities and delivering outcomes within agreed timescales. Desirable Experience within utilities, infrastructure, public sector or other regulated environments. Understanding of regulatory frameworks, customer commitments and industry obligations. Experience using customer insight and collaboration tools such as Miro, Power BI, Qualtrics or equivalent. Qualification or accreditation in Service Design, Customer Experience, Lean, Six Sigma or Continuous Improvement methodologies. Experience working within customer transformation or operational excellence programmes. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 20, 2026
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: Customer Journey Manager Location: Warwick / Hybrid Contract Type: 12 months with scope to extend Job Purpose The Customer Journey Manager is responsible for leading the design, optimisation and continuous improvement of end-to-end customer journeys across services and customer groups. Operating within the Customer Experience Excellence function, the role translates customer experience design direction, standards and frameworks into practical journey improvements that enhance customer outcomes and operational effectiveness. Working collaboratively across Customer Management, Operations, Digital, Data and Change teams, the postholder will identify customer pain points, redesign journeys and support delivery through to successful implementation. The Customer Journey Manager plays a key role in ensuring customer journeys are consistent, inclusive and aligned with regulatory expectations, supporting customer commitments and organisational strategy. This is a hands-on delivery role focused on converting customer insight into measurable business and customer improvements. Key Responsibilities Lead the mapping, analysis and optimisation of end-to-end customer journeys across key services and customer lifecycle stages. Identify customer pain points, barriers, failure demand and critical moments that influence customer outcomes. Apply service design methodologies and customer journey mapping techniques to develop improved customer experiences across digital, operational and human touchpoints. Ensure journey designs align with established customer experience principles, service standards and design frameworks. Champion customer-centred design approaches across business functions. Own and deliver customer journey improvement initiatives within agreed governance and prioritisation frameworks. Collaborate with operational, customer service, digital and delivery teams to redesign processes that reduce customer effort and improve service outcomes. Translate customer insights and performance data into actionable recommendations and improvement plans. Support implementation activities to ensure journey improvements are effectively embedded within day-to-day operations. Monitor delivery progress and manage risks, dependencies and stakeholder expectations. Act as the primary point of contact for assigned customer journeys and related improvement activities. Facilitate workshops, service design sessions, journey reviews and stakeholder engagement activities. Build strong relationships across Customer Management, Operations, Digital, Data and Change functions. Present journey findings, recommendations and progress updates to senior stakeholders and governance groups. Influence decision-making through evidence-based recommendations and customer insight. Ensure customer journey improvements support regulatory obligations, customer commitments and strategic objectives. Embed customer insight, feedback, vulnerability considerations and performance data into journey prioritisation and design decisions. Work with insight and analytics teams to measure journey performance and benefits realisation. Support the development of customer-focused performance measures and reporting. Maintain accurate journey documentation, service blueprints and supporting artefacts. Capture lessons learned and best practice to improve future customer experience initiatives. Contribute to the development of customer journey management and service design capability across the organisation. Promote a culture of continuous improvement, customer focus and evidence-led decision making. Knowledge, Skills & Experience Essential Proven experience in Customer Journey Management, Service Design, Customer Experience (CX) or Continuous Improvement roles. Strong practical experience of customer journey mapping, service design methodologies and process improvement techniques. Demonstrable experience delivering customer-focused change programmes within complex organisations. Excellent stakeholder management, facilitation and workshop leadership skills. Strong analytical and problem-solving abilities, with experience using customer insight and performance data to drive decisions. Ability to translate complex information into clear, actionable recommendations. Excellent written and verbal communication skills. Experience managing multiple priorities and delivering outcomes within agreed timescales. Desirable Experience within utilities, infrastructure, public sector or other regulated environments. Understanding of regulatory frameworks, customer commitments and industry obligations. Experience using customer insight and collaboration tools such as Miro, Power BI, Qualtrics or equivalent. Qualification or accreditation in Service Design, Customer Experience, Lean, Six Sigma or Continuous Improvement methodologies. Experience working within customer transformation or operational excellence programmes. Apply now! Please be advised: if you haven't heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Search
Recruitment Account Co-ordinator
Search
Recruitment Account Coordinator Glasgow 30,000 Per Annum + Commission Search Recruitment Group is looking for a driven and people-focused Recruitment Account Coordinator to join our successful Industrial team in Glasgow. This is a fantastic opportunity for someone with recruitment experience who thrives in a busy environment and enjoys building strong relationships. You'll play a pivotal role in supporting key client accounts, sourcing and onboarding candidates, and coordinating workforce requirements. If you enjoy variety, being at the heart of a busy operation, and want to focus on candidate and client management rather than business development, this is an excellent opportunity to take the next step in your recruitment career with a market-leading business. The Role: Source, screen, and interview candidates for temporary and permanent industrial vacancies Manage the recruitment process from application through to placement Coordinate candidate onboarding, compliance checks, and registrations Attend client sites to conduct candidate inductions and support new starters Schedule shift rotas and manage workforce bookings to meet client requirements Monitor attendance and manage absence reporting Liaise regularly with clients to understand staffing needs and provide recruitment solutions Ensure all candidate records and compliance documentation are maintained accurately Always provide excellent customer service to candidates and clients What We're Looking For: Previous experience within recruitment or account management Excellent organisational skills Strong attention to detail Confident communication skills, both written and verbal The ability to build strong, long-lasting relationships with clients and candidates A resilient and hardworking attitude with a commitment to delivering results A full UK driving licence with access to your own vehicle How Will You Benefit? Competitive basic salary of 30,000 Per Annum plus commission Industry-leading training and development programmes FlexHoliday Scheme - buy or sell up to 5 days of annual leave Quarterly and annual Highflyer incentive events Perkbox wellbeing and lifestyle discounts EV car benefit scheme through Tusker Regular company social events with early finishes Supportive management team and collaborative working environment Opportunity to work with To find out more, click apply today! Search is an equal opportunities recruiter, and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 20, 2026
Full time
Recruitment Account Coordinator Glasgow 30,000 Per Annum + Commission Search Recruitment Group is looking for a driven and people-focused Recruitment Account Coordinator to join our successful Industrial team in Glasgow. This is a fantastic opportunity for someone with recruitment experience who thrives in a busy environment and enjoys building strong relationships. You'll play a pivotal role in supporting key client accounts, sourcing and onboarding candidates, and coordinating workforce requirements. If you enjoy variety, being at the heart of a busy operation, and want to focus on candidate and client management rather than business development, this is an excellent opportunity to take the next step in your recruitment career with a market-leading business. The Role: Source, screen, and interview candidates for temporary and permanent industrial vacancies Manage the recruitment process from application through to placement Coordinate candidate onboarding, compliance checks, and registrations Attend client sites to conduct candidate inductions and support new starters Schedule shift rotas and manage workforce bookings to meet client requirements Monitor attendance and manage absence reporting Liaise regularly with clients to understand staffing needs and provide recruitment solutions Ensure all candidate records and compliance documentation are maintained accurately Always provide excellent customer service to candidates and clients What We're Looking For: Previous experience within recruitment or account management Excellent organisational skills Strong attention to detail Confident communication skills, both written and verbal The ability to build strong, long-lasting relationships with clients and candidates A resilient and hardworking attitude with a commitment to delivering results A full UK driving licence with access to your own vehicle How Will You Benefit? Competitive basic salary of 30,000 Per Annum plus commission Industry-leading training and development programmes FlexHoliday Scheme - buy or sell up to 5 days of annual leave Quarterly and annual Highflyer incentive events Perkbox wellbeing and lifestyle discounts EV car benefit scheme through Tusker Regular company social events with early finishes Supportive management team and collaborative working environment Opportunity to work with To find out more, click apply today! Search is an equal opportunities recruiter, and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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