210 jobs found

Freight Coordinator Location: Whiteley Salary: Up to 35,000 DOE Benefits: 28 Days Holiday, Pension Scheme, Free On-Site Parking, Career Development Opportunities I'm currently recruiting on behalf of a well-established international freight forwarding and logistics business for an experienced Freight Coordinator. This is an exciting opportunity to join a growing logistics provider that has built a strong reputation for delivering tailored freight solutions across Ocean, Air and Road Freight. With a customer-first approach, a supportive team environment, and continued investment in technology and operational capabilities, this business offers an excellent platform for long-term career development. The company works with a diverse portfolio of importers and exporters, providing end-to-end freight forwarding, customs support, warehousing, fulfilment and distribution solutions through an extensive global network. They pride themselves on offering the service levels of a specialist logistics provider while maintaining the reach and capabilities of a larger international operation. What's on Offer? Salary up to 35,000 depending on experience 28 days holiday Company pension scheme Free on-site parking Supportive and collaborative working environment Opportunity to work across all freight modes Exposure to international logistics and global supply chains Ongoing training and development Career progression opportunities within a growing business Join a company that values customer relationships, operational excellence and long-term employee development The Role As a Freight Coordinator, you will be responsible for managing shipments across Ocean, Air and Road Freight services, ensuring the smooth movement of cargo from origin through to final delivery. Key responsibilities include: Managing import and export shipments across multiple modes or transport Coordinating Ocean, Air and Road Freight movements Liaising with customers, overseas agents, carriers and suppliers Arranging bookings and monitoring shipment progress Handling freight documentation and customs-related processes Providing customers with shipment updates and resolving operational issues Managing deliveries and supplier relationships Ensuring compliance with import/export regulations and company procedures Maintaining accurate shipment records and operational files Delivering a high level of customer service throughout the shipment lifecycle About You The ideal candidate will have: Previous freight forwarding experience Experience handling both import and export shipments Knowledge of Ocean, Air and/or Road Freight operations Understanding of customs procedures and freight documentation Strong organisational and communication skills Excellent attention to detail Ability to manage multiple shipments and deadlines simultaneously Experience using freight forwarding systems A proactive and customer-focused approach This role would suit an Import Operator, Export Operator, Freight Forwarder, Multi modal Operator, Shipping Coordinator or Logistics Coordinator looking to join a stable and growing logistics business where they can further develop their career. For a confidential discussion and further details, apply today. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.

Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Junior Shipping Clerk Location: London Salary: Depending on qualification and experience Job type: Full time, Permanent About the Company: Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd., Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte. Ltd. and Evergreen Marine (Asia) Pte. Ltd. Since its establishment, Evergreen Line has been a global brand which symbolizes innovative, reliable and sustainable marine transportation service. We continue with our mission to build efficient e-commerce platforms and to accelerate our fleet renewal program, introducing ever more eco-friendly container ships. Evergreen Marine has an exciting opportunity available for a Shipping Clerk to join the team based in London. Working on a full-time basis. If you are looking for a career within a well-established container shipping company, are enthusiastic and self-motivated then this may be the job for you. About the job: This is an exciting opportunity for the right candidate to join our London Office, in our Customer Services department (Export Documentation Section). If you are looking for a career within a well-established international company then this maybe the job for you. Previous experience in Shipping is not required, as on the job training will be given. In addition, there will be opportunities to progress within the company as well as develop your career in the shipping industry. Responsibilities: Exports Department: Working as part of the CSD-EXP team to ensure the efficient, accurate and timely production of Export documentation matters. Documentation: Produce Bills of Lading/Sea waybills/certificates for export bookings. Manifest: Check and send vessel manifests for all shipments from UK. Invoices: Issue Export invoices which are payable at London. Correctors: Issue manifest corrections as required for changes on UK shipments. Customer Helpline: Handling customer's queries regarding export matters. About you: Requirements for the position: Must have legal right to work within UK, without sponsorship Good IT, organization and communication skills Experience of a shipping/logistics or customer service within office environment will be an advantage To be honest, responsible and punctual, to be able to work on your own initiative as well as to be a great team worker Benefits of Joining Evergreen Marine (UK) Ltd: Subsidized lunch in our canteen On-site Gym Cycle to Work scheme Sports and Social Club - monthly organized events for staff at discounted rates Interest-free Company Loan for Annual Season Ticket Employee Assistance Programme - offering 24/7 Mental Wellbeing Support, counselling service, financial guidance and legal consultations Personal Accident Insurance Optional Private Medical Insurance Life Insurance Group Company Pension Scheme Pension advisory services + Annual One-on-One Pension review Meetings Income Protection Scheme Please click on the APPLY button and you will be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of; Logistics Assistant, Junior Shipping Clerk, Shipping Administrator, Distribution, Import Co-ordinator, Logistics Coordinator, Shipment Coordinator, Export Administrator, Export Coordinator may also be considered.

Eligibility coordinator internally known as MTVH Works Opportunities Coordinator London Farringdon (Hybrid) EC1N 8JS Full Time - 37.5hrs per week - 12 months Fixed Term Contract About the role We're looking for a highly organised and analytical coordinator to support delivery across our employment and skills programmes. This role has a strong focus on research, data and performance , working closely with the Programme Delivery Manager to ensure our work is insight-led, well-coordinated and impactful. Key responsibilities Research employment, skills and economic trends to inform delivery Support data tracking, performance monitoring and reporting Identify and explore new partnership opportunities Provide coordination and admin support across programmes and events Support internal teams and partners to deliver opportunities for residents Contribute to reports, briefings and programme insight What you'll need to succeed Strong organisational and analytical skills Comfortable working with data, reporting and KPIs Interest in employment, skills and labour market trends Confident communicator with good written skills Experience in a coordination, admin or project support role About MTVH Works We support residents into employment and skills opportunities through partnerships, tackling barriers to work and improving long-term outcomes. Interview Dates: TBC Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)

Ready to find the right role for you? Salary: base of up to 32,000 per annum plus car, commission scheme and Veolia benefits Hours: 40 hours per week, Mon - Fri Location: Mobile across Stewartby and Milton Keynes The BDE will be responsible for the development of sales and bid opportunities within the South. Growing and maintaining the pipeline and reporting of new business sales leads for the Stewartby, Southampton, and Cardiff Industrial Services depots ensuring successful delivery and coordination of converted sales opportunities with the project and operations team to establish a strong and robust sales pipeline. The position will have the freedom to organise their day plan client visits within the region and manage the region based on their own strategies and understanding and customer needs. They will be empowered to make decisions regarding their sales approach, negotiation strategy, adapting to different situations and client personalities. They will be encouraged to think outside the box and think of innovative solutions to address client challenges rather then being rigidly confined to a single approach. The role will require the candidate to establish new sales, develop existing contracts, and communicate with internal and external sales stakeholders. The BDE function is directly linked to the operational delivery of successful sales and must provide project lifecycle updates to the local business unit. The successful candidate will work seamlessly with the Project Coordinators and Operations Managers and be skilled in communication and information technology. Experience of industrial services is not essential and taught on the job. The candidate will have a proven track record of building a sales pipeline and handing delivery and execution over to the operations team. This role will be required to deliver internal and external sales by means of prospecting, and networking, such as local synergy meeting between Veolia stakeholders "Winning Together" monthly cross selling opportunities and contacts etc There will also be a requirement for the candidate to liaise and work in tandem with the national business development team, where wider opportunities arise within the region or to support the work of the BD function. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Use the business CRM system Salesforce to record all opportunities Manage their own time and customers Promptly attended appointments Report directly to the Business Manager Prepare progress reports Report daily movements Work collaboratively with the business manager and colleagues to make strategic decisions Empowerment to make sales decisions and target clients Engaging with clients and conducting on-site consultations to assess project requirements so we can deliver tailored solutions. Ensure compliance with all Health and Safety policies, promote safety culture across teams and partners, and maintain fleet compliance to protect the organisation's operating licence. Develop and maintain relationships with key stakeholders to support organic and strategic growth, raising the company profile and identifying new service opportunities. Support Business Plan development aligned with company vision and strategy, ensuring effective implementation of policies and procedures, and manage regional succession planning. Participate in Emergency Response Duty Rota including nightshift work Prepare and deliver presentations on the business service line Prepare own quotations and proposal documents using the format provided Use the costing matrix and rate card to prepare estimations based on time Manage own expenses, travel and accommodation using the systems provided What we're looking for; The role holder will establish and develop strong working relationships with internal stakeholders and external customers working within a defined sales process to deliver a strong pipeline for the business unit. A proficient understanding of the industrial cleaning technologies for waste management employed across the Southern region, and have the ability to present to internal and external stakeholders When required to provide support at seminars or open days including attendance and supporting the event. The role holder will work within established processes and procedures in order to carry out their duties Ensure the company's products, image, reputation and achievements are represented to maximum effect Strong communication skills and a good team player The ability to learn new skills and technologies Presentation preparation, and delivery at all levels Ongoing training on sales techniques product knowledge and market trends to enhance skills and confidence. Have the ability and confidence to communicate at levels Prepare and deliver presentations on the business service line Prepare own quotations and proposal documents using the format provided Use the costing matrix and rate card to prepare estimations based on time What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. £21.59 ph PAYE - £28.55 ph Umbrella

Title: Customer Service Coordinator Pay Rate: £13.50 Locations: Maidenhead Duration: 12 months (possibility of extension) Monday - Friday: between 08:00 - 20:00. Most shifts are 08:00-16:30 and 09:00-17:30. Shifts 10:00-18:30 and 11:30-20:00 are completed in a week block once every 2 months. 37.5 hours per week. 7.5 hours per day. 1 Saturday per month 09:00 am - 13:00 pm (paid as additional, overtime rate x1.75) On call segments (paid as additional, at an enhanced rate) Overview: Are you looking for a role that makes a difference to people's lives? Do you enjoy speaking to a variety of different customers? An excellent opportunity has arisen for a leading healthcare company, Pharmaceutical Client are looking for a customer service coordinator to join our friendly team based in Maidenhead Main Purpose of the role: As the new patient coordinator, you will be responsible for making the first contact with the patient or carer once their health care professional registers them to H2H. You will set up their account, confirm all the patient and carers detail's, arrange their first order and then check in with the patient or carer once the order has been delivered. You might need to liaise with their health care professional or GP surgery to ensure a smooth transition to our service for the patient. Our H2H customer service coordinators play an integral frontline role and are committed to delivering the highest levels of service to our patients. This is role for someone who wants to make a difference to people's lives. All new starters will undertake a 2-month training program overseen by our team trainer. MAIN RESPONSIBILITIES: Confirm all details that we have been given by health care professionals with the patient or carer Follow up with the patient or carer to ensure their expectations of H2H have been met. Liaise with health care professionals and GP surgeries Provide the highest levels of customer excellence to both patients and health care professionals Arrange patient deliveries via telephone and email Answer patient and stakeholder enquiries, resolving all queries that might arise Use our internal database to log all patient and health care professional communication and documenting this Manage daily workload as delegated by Team Leader Communicate with internal & external stakeholders by phone & email To meet all internal targets Other duties include but are not limited to Updating of patient records, processing chemist orders, prescription collection KEY SKILLS: Customer Service experience in a busy environment Patient, understanding, caring and empathetic Positive, proactive and customer focused attitude Professional and confident telephone manner Competent IT skills and ability to learn new systems Excellent verbal & written communication skills BENEFITS: As you'd expect from a global health care company, we offer a fantastic range of benefits including competitive salaries, a superb defined contribution pension scheme, private health care, life assurance and a flexible benefits scheme. Top performers are recognised and rewarded monthly. There are opportunities to gain customer service related qualifications in the role. Option to work from home 1 day per week Free on-site parking Onsite canteen including a Starbucks station Onsite gym including a peloton bike Outside seating areas Team social events Access to the Randstad flexible benefits app which includes discounts at major supermarkets, restaurants, coffee shops and cinemas. Access to employee assistance programmes including financial advice and counselling services Full training provided Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Are you an experienced procurement support professional with experience of procurement, frameworks, and contracts? Do you have further extensive experience of public sector procurement and purchasing? If this describes you, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Procurement Coordinator. As a specialist provider of resources to the Property & Associated Technology markets, we are partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their services to customers. The objective of the role will be to support the procurement team in the delivery procurement, new framework agreements, long-term contracts, and dynamic purchasing. Day-to-day activities will centre around the planning, management, administration, and overall delivery of compliant procurement which will include framework agreements, long term contracts, call off agreements, digital purchasing systems and public procurements. You will keep procurement systems and records up to date, monitor procurements to ensure they are delivered to agreed timescales, help define procurement best practice, oversee compliance, ensure procurement transparency in line with public procurement regulations and manage all documentation and records. In particular, the postholder will help administrate all mini-competitions and support the development of business cases for direct contract awards. Must Have A commercial or academic background in procurement. Knowledge of procurement frameworks and contracts, and experience in developing frameworks. Experience of managing e-procurement portals and procurements, dynamic purchasing systems, and/or running tender exercises or mini competitions. CIPS certification MS Office proficiency, IT literacy around Systems and Data. Positive attitude with the ability to build good relationships. Nice to have / Will Strengthen Application Knowledge of public sector procurement and purchasing, including The Public Contracts Regulations 2015. Experience working in the social housing sector and leaseholder consultation processes. Experience working for or with a procurement consortium. Experience of other public sector procurement means such as Find-a-Tender, or digital frameworks such as G-Cloud. CIPS Level 5 certification, or evidence of working towards Level 5. Data Analysis A degree in a relevant discipline - Procurement, Surveying, Construction, Property, etc. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid, with an equal split of time between home and an office in Waterloo. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.

Client Services Coordinator Location: St Neots, Cambridgeshire (hybrid working) Salary: £28,000 - £30,000 DOE We are recruiting on behalf of a well-established Chartered Financial Planning practice in the Cambridgeshire area. This is a fantastic opportunity for an organised, client-focused professional to join a supportive and collaborative team, providing high-quality administrative and client service support to a team of Financial Advisers. The Role You will act as a key point of contact for clients and new enquiries, managing day-to-day administrative operations and ensuring advisers are well-supported. Responsibilities include diary and appointment management, preparation for client meetings, production of client-facing documentation, and maintaining accurate and compliant client records. You will liaise across the team to keep work progressing efficiently, contribute to team meetings, and maintain your own CPD and Training & Competence records. About You You will be a confident communicator with strong organisational skills and a professional, client-first approach. You will be comfortable managing multiple priorities in a busy environment and take genuine pride in the quality of your work. Previous experience in financial services or a client-facing administrative role is desirable, though candidates with strong transferable skills and a positive attitude to learning are equally welcome to apply. What's on Offer Salary of £28,000 - £30,000 depending on experience Hybrid working arrangements 35-hour working week Pension with employer contributions matched up to 5% Generous wider benefits package

Berry Recruitment are looking for a number of confident and vibrant candidates to join their client based in Abingdon, Oxfordshire as a Customer Service Coordinator. This role will be an immediate start and offered on a Temporary to permanent basis. Role: Customer Service (Temp to Permanent) Location: Abingdon, Oxfordshire Salary: 12.71 per hour Working Monday to Fridays 8am-5pm (40 hours) Key Responsibilities: The main duties for this Customer Service Coordinator role would be making contact with service users and agreeing a convenient maintenance/ service/test time. You will be responsible for scheduling and manifesting maintenance bookings with inset periods and entering on to internal system and book into technicians Outlook diaries. Dealing with all queries and enquiries from service users. Carrying out administrative tasks within the team Any other duties that may be reasonably required Candidate Specification: Excellent communication and interpersonal skills Experience of, and commitment to, delivering focused customer services The ability to take ownership of tasks and work accurately and flexibly within a busy team An enthusiastic and positive approach Good IT skills Ability to work accurately and flexibly as part of a busy team If you believe, you have the passion and enthusiasm to succeed in this role, please contact Kathy Rusher at the Oxford Branch. We look forward to hearing from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

We are currently recruiting for an Quality Systems Engineer to join an extremely busy and expanding Manufacturing Engineering client based in Alloa. This is a full time permanent role available for an immediate start. Candidates must have strong background in Quality Engineering working with relevant IMS with a focus on ISO 9001. The role will primarily focus on supporting, developing and continual improvements of the business IMS, with a focus on 9001. The successful candidate will have a demonstrable background working within a similar role with exposure to working within a Manufacturing Engineering environment. Candidates will ideally be ISO9001 Auditor trained, ideally to lead auditor standard. Role Description IMS support & governance Draft, review and update IMS procedures, quality plans and work instructions. Maintain document control and records in line with company policy and ISO requirements. Audit & assurance Plan and execute internal and supplier audits. Record and track nonconformities and follow up to closure. Support external certification and customer audits. Nonconformance & CAPA Manage nonconformance reporting and CAPA processes. Facilitate root cause analysis and verify effectiveness of actions. Risk & operations Support quality planning and verification of controls. Conduct inspections and assurance activities. Data & reporting Maintain QMS data and provide monthly reporting. Support performance dashboards and metrics. Training & culture Deliver quality inductions and briefings. Promote quality awareness and engagement. Continuous Improvement Use CI tools (5 Why, Fishbone, A3) to support improvements. Subject to competence and performance, the role may progress into a HSEQ Coordinator position with broader responsibility for Health & Safety and Environmental management. Skills & Attributes Demonstrable experience within a similar Quality Systems Engineering role within an engineering/ manufacturing environment. Strong working knowledge of ISO 9001 Internal Auditor Qualifications (9001) - Lead auditor qualifications advantageous Microsoft Word, Excel and Outlook literate. Excellent communication skills. This vacancy is being advertised by Complete Talent Services Ltd who are acting as an Employment Agency

Building Manager Bromley Perm 9-5;30 45k To be responsible for letting void properties and delivering an excellent service to all of our customers, being the dedicated point of contact for all customers within the designated portfolio; building and maintaining excellent customer relationships and ensuing each property is let quickly to minimize loss of rental income. Job requirements Essential Proven experience within a customer-focused, PRS or hospitality environment. Required authority, skill and support to creatively address customer needs across the portfolio. Outstanding IT skills, being tech savvy with strong familiarity or previous experience and know-how using and juggling multiple apps and systems, along with Microsoft Excel, PowerPoint, Outlook & Word experience. Actively embrace and work within the Company Values. Able to show an understanding of and commitment to good customer care. Able to show an understanding of and commitment to property services and managing landlord and customer relationships. Able to communicate effectively and clearly in writing and verbally, including drafting correspondence and documents. Strong attention to detail. Ability to work in a varied and demanding role with appropriate supervision. Ability to work to strict deadlines and be organised and efficient. Demonstrable experience and ability to use ICT packages i.e. Microsoft Word and Excel. Desirable IRPM, ARLA qualification or equivalent Knowledge and experience of using Qube, HubSpot or Fixflo Job responsibilities Key tasks Customer service/ customer conta ct Creating good customer relationships with all customers (existing and prospective) by sending regular updates and communication in a professional manner. Formulating action plans for all ongoing customer issues until a resolution is achieved. Welcoming all new customers , registering new applicants on our IT system; taking enquires from prospective or existing customers and matching with them properties suitable to their needs. Property Management Work with Procurement Manager to review soft and hard FM contracts and monitor contract performance. Seek appropriate support from surveyors and specialist contractors where necessary to diagnose and resolve complex repair issues. Deal with any anti-social behaviour issues as and when they arise and in line with of their policies. Carry out internal and external communal inspections and complete and file inspection reports for future reference. Work with the management team to formulate a long-term plan for the buildings you manage. Ensure communal areas and neighbourhoods are clean, safe and well maintained by working with the contractors, caretakers or cleaners as required. You will be expected to manage contractors as part of your role. Log, instruct and oversee completion of mid tenancy repairs or defects (where applicable). To chase and manage contractors or responsible parties accordingly to ensure jobs are completed within required SLAs and defects are also reported in line with defect reporting process. To escalate to superiors where repairs or defects are not undertaken within SLAs. Staff Management Managing onsite staff (e.g. Concierge/admin staff), ensuring key day-to-day tasks are completed and daily handover undertaken. Manage rota for onsite staff, arranging cover for annual/sick leave where requirement and submitting information for payroll. Arrange ongoing training for onsite staff and undertake annual performance review. Health & Safety Maintain 100% compliance for gas, electric, asbestos, FRAs, personal safety device usage, legionella testing. Report near misses and incidents in line with of H&S procedures. Ensure all voids are H&S compliant (i.e. ensure valid gas certificate, electrical safety cert, EPCs, smoke alarms). Budget Management Approve invoices for all completed works to ensure contractors are paid swiftly on receipt of invoice. Manage day to day expenditure to ensure it is in line with opex budget and draft budgets following stabilisation of asset. Manage dilapidations and deposit deductions following check out inspection with assistance of lettings admin/onsite staff. Creating a specification for void works, establishing costs and timescales for works. Lettings Taking payments, rent, move in monies and fees, checking all deposits are registered. Managing the lettings and offer process from end to end, including arranging and undertaking viewings and checking in appointments with customers and agents; handling multiple offers and confirming offer details to customers; conducting market research to identify local trends and market rents and taking action on all feedback after viewing to ensure required improvements are made. Ensure all our advertisements are up to date and refreshed on a regular basis. Send completed deal sheets to Lease & Contract Coordinator and assist in customer communications during referencing and deal progression. Ensure property is let in a good condition (i.e. that it is clean and there are no outstanding repairs) and undertake check in inventory report. Qualify applicants by ensuring customer conforms with right to rent requirements (checking ID in person and taking photographic proof), passing the proof to the relevant team members and starting the reference checks. Dealing with tenancy surrenders, goods removal and vacating customers. Liaise with Credit Controller to include ensuring outstanding monies are collected, notices served and updating status on CRM system and then passing on to relevant parties. Manage tenancy renewals, ensuring customers qualify for renewal prior to offering renewal terms and sending renewal deal sheets to leasing manager. Update Digital Marketing Manager on voids list. Provide monthly report on competitors and local market conditions. Updating team with surrender, voids and under offer information. General Responsibilities Keeping up to date records of all customer contact on IT system to ensure a full audit trail exists. Keeping scheme information details for your patch up to date with key information and ongoing issues for utilisation by the team to ensure continuity of service during periods of leave. Act at all times in line with the Company Values, integrating these into all work practices. At all times follow the financial regulations, policies and procedures Understand the importance of taking care of one's own health and safety and that of others; following the guidance outlined in the Safety Management System. Maintain accurate records at all times (both computerised and manual). To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the brand in your conduct during working hours and in all contact with customers and third parties connected with the business. Ensure good inter-team working relationships and strong communication with both internal and external customers at all times to ensure they delivers the best possible service. Effectively utilise systems and digital platforms such as Aircall, Hubspot, FixFlo and Qube. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. To provide cover of 'Front of House' staff when they are on leave. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Helpdesk Coordinator Location: Bodmin Company: CBRE GWS CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are currently recruiting a Helpdesk Coordinator to join our growing team. This is a key role responsible for delivering outstanding customer service and operational support, helping ensure the smooth running and continued success of the contract. About the Role As a Helpdesk Coordinator, you will act as the first point of contact for customers, managing requests efficiently and ensuring a high standard of service delivery across all facilities activities. Key Responsibilities Service Delivery & Quality Manage the CAFM system as the key site user, including PPM schedules, reactive tasks, and reporting Respond to calls and emails promptly and professionally Ensure all reactive requests are logged, prioritised correctly, and assigned to the appropriate engineer Maintain clear communication with end users and the Facilities Team throughout job lifecycles Resolve queries at first point of contact wherever possible ( Right First Time approach ) Work closely with the Lead Engineer and Operations Manager to maintain service excellence Support subcontractor performance reviews and provide feedback via systems such as Ariba Identify and implement continuous improvement initiatives to enhance service delivery Stakeholder Engagement & Team Support Build strong relationships with internal teams and external stakeholders Promote and maintain CBRE's culture and values Support processing of timesheets and expenses when required Participate in training and development activities Reporting & Contract Support Assist in the preparation of monthly client reports Produce and analyse CAFM system reports Support updates to client metrics and forecasting models (as required) Log hazards and customer feedback via the QHSE Management Portal Carry out additional duties as requested by the management team Finance & Administration Follow established financial processes, including: Obtaining and submitting supplier quotes for approval Arranging agency cover and submitting hours Updating internal performance systems About You We are looking for someone who is: Highly organised with the ability to prioritise a busy workload Detail-oriented , ensuring accuracy in all tasks Logical and methodical in their approach Confident communicator with strong interpersonal skills Proactive and persistent , seeing tasks through to completion Customer-focused , always considering service impact and team collaboration Why Join CBRE? Global leader in facilities and real estate services Collaborative and supportive team environment Opportunities for training and career development Commitment to innovation and continuous improvement If you're a motivated individual with a passion for customer service and operational excellence, we'd love to hear from you.

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality Manage CAFM system as key user on site including PPM records, reactives and reporting. Answer calls/email for the business in a timely fashion Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is Contract : Alongside Contract Support assist with the monthly customer report. Provide comprehensive reports relating to all jobs raised through the CAFM system. Analysis and comprehension of reports relating to CAFM system. Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. Logging hazards & customer feedback on the QHSE Management Portal Perform any other duties or responsibilities as requested by the CM or Management Team. Person Specification: Organised - Works in a structured way. Thinks ahead to prioritise workload Logical - Works in a clear and consistent manner Attention to detail - Thorough in carrying out a task, with a high degree of accuracy Assertiveness - Confident, effective in putting across point of view to others Persistence - Follows through to resolution

Our client is a well-established national provider of specialist plant and equipment solutions, supporting major construction, infrastructure, rail and energy projects across the UK. Due to continued growth, they are seeking an organised and proactive Resource Coordinator to join their operations team. The Role Reporting into the Resource Management function, you will be responsible for coordinating the supply of skilled plant operators to support customer contracts across your region. This is a fast-paced role requiring excellent planning, communication and organisational skills to ensure customer requirements are met efficiently and compliantly. The position also includes responsibility for coordinating rail personnel, ensuring all compliance, competency and administration requirements are maintained in line with industry standards. Key Responsibilities Coordinate the allocation of suitably qualified operators to fulfil customer requirements across your region. Maintain and develop relationships with operators, subcontractors and agency personnel. Liaise with operational teams, hire desks, sales teams and site contacts to ensure smooth delivery of services. Ensure all operator documentation is current and compliant, including qualifications, right to work checks, medicals and competency records. Manage rail resource requirements, ensuring compliance with relevant industry standards and systems. Monitor sponsorship arrangements, fatigue management requirements and rail-specific compliance obligations. Maintain accurate records across internal systems and databases. Conduct regular operator welfare and attendance checks. Process payroll information and support accurate customer invoicing. Provide support and cover for colleagues within the wider resource coordination team when required. About You Previous experience within recruitment, labour supply, resource planning or workforce coordination. Experience working within a temporary recruitment or resourcing environment. Knowledge of rail labour supply essential Strong administration and organisational skills. Excellent attention to detail. Confident communicator with strong telephone and email skills. Able to work effectively under pressure and manage multiple priorities. Strong IT skills, including Microsoft Office and database systems. Team-focused approach with a positive and professional attitude. Package Enhanced annual leave entitlement that increases with service. Workplace pension scheme. Employee referral programme. Employee Assistance Programme. Health and wellbeing support. Retail discount scheme. Paid volunteering days. Eye care vouchers. Annual flu vaccination vouchers. Accredited Living Wage employer. If you're an experienced resource coordinator, recruiter or workforce planner within rail and looking to join a growing national business supporting major UK infrastructure projects, we'd love to hear from you.

We have a fantastic new opportunity to join our team as an Aftercare Coordinator at Sovereign Network Group. This opportunity is based from our Bristol offices. We offer flexibility which combine a mix of home and office working to ensure a positive work/life balance. The Role Reporting to the Aftercare team Leader we're looking for someone to contribute to a high-quality aftercare service from property handover through to the end of the defects period. You will be responsible for effectively handling and providing guidance to customers with defects-related queries. The role will involve ensuring all aspects of the aftercare process are carried out professionally and efficiently whilst providing the highest level of customer service. You will be liaising with relevant stakeholders to ensure that information is shared appropriately and accurately, and to ultimately seek resolution of defect matters. Be responsible for ensuring all aspects of the aftercare process are carried out professionally and efficiently Manage expectations of customers from the point of occupation through to the end of defects inspection Liaise with all relevant stakeholders to ensure that information is shared appropriately and accurately Act as the first point of contact for all after care queries and defects-related complaints Coordinate the recharge process in conjunction with Property Services Provide effective support to development teams as and when required What we're looking for: Solid experience in administration within a busy customer focused role, ideally within a housing association or housing developer Experience of using several different computer systems Strong customer service focus & confident telephone manner The ability to think quickly and clearly under pressure Empathy and a passion for helping people What can we offer you? 25 Days Holiday (pro rata + Bank Holidays (with an extra day every year up to 30 days) x3 paid wellbeing days Chance to buy or sell holiday as part of our flexible benefits package Generous company pension scheme, matched up to 12% Recognition scheme Wellbeing discounts

Our client is a well-established national provider of specialist plant and equipment solutions, supporting major construction, infrastructure, rail and energy projects across the UK. Due to continued growth, they are seeking an organised and proactive Resource Coordinator to join their operations team. The Role Reporting into the Resource Management function, you will be responsible for coordinating the supply of skilled plant operators to support customer contracts across your region. This is a fast-paced role requiring excellent planning, communication and organisational skills to ensure customer requirements are met efficiently and compliantly. The position also includes responsibility for coordinating rail personnel, ensuring all compliance, competency and administration requirements are maintained in line with industry standards. Key Responsibilities Coordinate the allocation of suitably qualified operators to fulfil customer requirements across your region. Maintain and develop relationships with operators, subcontractors and agency personnel. Liaise with operational teams, hire desks, sales teams and site contacts to ensure smooth delivery of services. Ensure all operator documentation is current and compliant, including qualifications, right to work checks, medicals and competency records. Manage rail resource requirements, ensuring compliance with relevant industry standards and systems. Monitor sponsorship arrangements, fatigue management requirements and rail-specific compliance obligations. Maintain accurate records across internal systems and databases. Conduct regular operator welfare and attendance checks. Process payroll information and support accurate customer invoicing. Provide support and cover for colleagues within the wider resource coordination team when required. About You Previous experience within recruitment, labour supply, resource planning or workforce coordination. Experience working within a temporary recruitment or resourcing environment. Knowledge of rail labour supply essential Strong administration and organisational skills. Excellent attention to detail. Confident communicator with strong telephone and email skills. Able to work effectively under pressure and manage multiple priorities. Strong IT skills, including Microsoft Office and database systems. Team-focused approach with a positive and professional attitude. Package Enhanced annual leave entitlement that increases with service. Workplace pension scheme. Employee referral programme. Employee Assistance Programme. Health and wellbeing support. Retail discount scheme. Paid volunteering days. Eye care vouchers. Annual flu vaccination vouchers. Accredited Living Wage employer. If you're an experienced resource coordinator, recruiter or workforce planner within rail and looking to join a growing national business supporting major UK infrastructure projects, we'd love to hear from you.

Do you have freight forwarding, shipping or supply chain experience? Have you coordinated the movement of goods into the UK? Do you want to focus your career on international trade?If the answer is yes & you are looking for a new challenge with an ever growing, leading player in global logistics, then this could be the role for you. The Role: You will be responsible for managing import shipments. You'll undertake Customs compliance procedures, ensuring goods clear HM Revenue & Customs and the correct duties are paid. All this, whilst providing excellent customer service. You will be dealing with some very big household names in retail & fashion, so you need a can-do attitude, and be a team player.As long as you've had some exposure within freight & moving goods internationally, training can be provided on various aspects of the role such as Customs compliance. Its more about you as a person! Essential Criteria: Previous logistics experience Good customer services skills Good IT knowledge Import Coordinator Freight Forwarding Import / Export Clerk About the Company: Our client is a well-established, global freight forwarder who has a good reputation within the industry and prides itself on looking after its employees and providing a good working environment. Salary & Benefits: The role is initially offered on a temp basis with a view of going permanent after 3 months or so.Apply today - immediate interviews being held.

Job Title : Client Success Executive Location : East London Salary : £27,000 - £30,000 per annum Job Type : Permanent, Full Time About us At Bluetownonline, we provide the software and advertising services that power the UK's top companies. We've recently launched a game-changing new software platform, and we need a versatile, "people-first" professional to help our clients make the most of it. We aren't just a service provider; we are a partner in our clients' growth. We are a fun, vibrant, and forward-thinking team that values proactivity, positivity, and a genuine passion for technology. About the role This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success. One hour you'll be proofing and posting a creative job advert, the next, you'll be on a video call demoing our software to a new client. Client Onboarding & Training : You'll be a key part of the welcome process, setting up client accounts with a keen eye for branding and design. You'll conduct online demos and training to ensure every user feels like an expert. Creative Content & Optimisation : You'll be aiding out clients with proofing, writing, and posting job adverts to ensure they get the best possible response rates. Proactive Relationship Management : You will maintain regular contact with your accounts, providing a solution-based approach to queries and identifying opportunities to help them grow. Operational Excellence : From maintaining HubSpot records to light credit control and management reporting, you will ensure the administrative backbone of the client journey is flawless. About you We're looking for a natural communicator who's happy to give clients a call and walk through any questions they may have, always with a solutions driven approach. The Confident Communicator : You possess a genuine and authentic telephone manner. You aren't afraid to pick up the phone, chat with clients, and build the rapport that turns you into a trusted partner. The Detailed Administrator : You have a keen eye for detail. Whether it's aligning a logo during account setup or spotting a typo in a job advert, nothing gets past you. Commercial Leadership & Professionalism : You are a self-motivated professional who bridges the gap between meticulous operations and high-energy engagement. You possess the communication skills to translate digital products into clear value for clients. A proactive problem-solver, you'll be comfortable managing the full client lifecycle while maintaining the highest standards of integrity and service. Tech-Savvy : You have experience with CRMs (ideally HubSpot) and MS Office. An interest in SaaS or Digital Marketing is a massive plus. What we offer Perkbox (cheap cinema tickets, free coffee, movie tickets, discount vouchers, etc etc!) Remuneration of up to £30k per annum (dependent on experience) Gym membership included Holidays away in the sun! If this role sounds perfect for you get in touch today! Candidates with experience of; Client Success Executive, Client Services Assistant, Customer Success Executive, Client Relationship Manager, Customer Support Executive, Account Coordinator, Client Services Administrator, Digital Marketing Assistant, SaaS Support, Onboarding Specialist, Sales Support Administrator, Recruitment Account Manager will also be considered.