194 jobs found

Complaints & Customer Retention Manager Lift & Facilities Services West Midlands Up to £40,000 + Bonuses (OTE £50,000+) Full-time, Permanent Brand new role THE OPPORTUNITY We're working with a well-established and fast-growing group within the UK engineering and facilities services sector to recruit a brand-new role: Complaints & Customer Retention Manager. This is a commercially critical position, created to protect and grow the business's maintenance contract base as the group continues to scale. You'll be the go-to person for escalated complaints and at-risk accounts - with real ownership, real impact, and the chance to shape how this function operates from day one. WHAT YOU'LL BE DOING Managing escalated customer complaints end to end - logging, investigating, resolving, and following up Owning the termination process and proactively working to retain customers who are considering leaving Contacting at-risk customers, understanding their concerns, and negotiating the best possible outcome Arranging and leading meetings with customers to restore confidence and resolve disputes Collaborating with branch leads across the business to navigate complex complaints Working alongside the accounts team to address overdue invoices contributing to customer dissatisfaction Collecting and analysing data on complaint trends and termination reasons to inform leadership decisions Introducing key account management support where needed to protect high-value relationships WHAT WE'RE LOOKING FOR Essential: Proven experience in complaints, retention, or customer success - ideally B2B Confident communicator - able to manage difficult conversations and push back where needed Strong negotiation skills under pressure Process-driven with excellent attention to detail Able to spot trends and present data clearly Organised - comfortable managing a busy caseload Desirable : Background in lift, FM, or building services Experience in account management or key account support Familiarity with CRM or complaints management systems Experience working across a multi-site or group structure THE PACKAGE Basic salary up to £40,000 depending on experience Monthly performance-based bonuses - OTE £50,000+ Full-time, permanent position Based in the udllley, West Midlands If the salary is slightly below where you are currently or where you'd need to be, please still apply. This is a brand-new role and the priority is finding the right person - there is a slim opportunity for flexibility for an exceptional candidate.

Job: Portfolio Manager Location: Leads Broadgate Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately 4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Role Purpose As Portfolio Manager you will curate a range of products within a portfolio which will deliver Greencore key performance indicators, excellence programmes and customer NPD and EPD plans Key Accountabilities: Respond to customer briefs and market insight for the portfolio to make prioritisation decisions for the product range Prepare all Project Master Document that are Greencore Portfolio led Projects and support the Customer Teams prepare Project Master Document for all Customer led Projects Prepare & represent documentation and pre work required for our Weekly ITP and Monthly IBP meetings to ensure accurate information is used to make Portfolio decisions Rigorously apply stage and gate process timelines and measures for all products in development to ensure we are meeting the critical path and any risks are escalated and that key performance indicators are delivered Take responsibility for monitoring all products classed as exceptions to timeframes or key performance indicators through subsequent stages and gate approvals to ensure that redesigns and/or pricing changes are implemented Coordinate and work closely with the Portfolio Analyst to complete post launch reviews for all products within the range to validate that financial, operational and sales key performance indicators have been achieved and to capture lessons learnt for future product designs and launches - ranking them into bronze, silver and gold Constantly review the performance of the range and take action to remove or change unproductive or margin dilutive products using the Rev Management team and Qlik to inform decision making What We're Looking For: Demonstrates strong commercial acumen Highly numerate with a proven track record in data-driven environments Skilled in building product portfolios, either as a customer or supplier Deep understanding of manufacturing capabilities, food development processes, and commercial priorities Proficient in category management principles and strategies Significant experience in a commercial role, ideally within the FMCG sector Exceptional influencing skills with a proven ability to manage stakeholders effectively Resilient and adept at making tough prioritisation decisions At Greencore we put our people at the core. We celebrate their differences and help everyone to be themselves at work. Together we make every day taste better. If this sounds like you join us, grow with Greencore and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contributions Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies We reserve the right to close this advert ahead of the specified closing date.

Compliance & Performance Coordinator (Facilities Management) Edinburgh Permanent Full-time (37.5 hours per week) 40,000 (dependent on experience) + benefits DBS Check required OVERVIEW We are recruiting a Compliance & Performance Coordinator to join an established on-site Facilities Management team in Edinburgh. This role is key to ensuring FM services meet statutory, contractual and performance requirements, with a strong focus on KPI tracking, audit readiness, data integrity and effective workforce planning to support Service Level Agreement (SLA) delivery. Working closely with Facilities Managers and operational leaders, you will gather and analyse performance data, coordinate reporting, and help drive continuous improvement across service delivery. This is an ideal opportunity for a proactive, analytical individual with a "can do" attitude who thrives in a fast-paced, operational environment. KEY RESPONSIBILITIES Manage, develop and support workforce planning activities Monitor engineer performance trends via Power BI dashboards (daily/weekly/monthly), escalating negative trends to the operational delivery team/Team Leader. Maximise utilisation of direct labour Live-monitor reactive and PPM job progression; escalate scheduling issues or call progression problems to the appropriate stakeholders. Ensure clear, concise and accurate job updates are maintained Ensure customers are informed in advance of planned preventative maintenance or reactive visits (including delays) in line with contract agreements. Respond to chases and escalations within internal SLAs. Monitor FM performance against contractual KPIs and service standards. Audit FM systems, processes and quality management arrangements; consolidate findings and support improvement plans. Carry out site inspections and physical audits to identify underperformance. Produce clear monthly performance and compliance reports. Ensure monthly reports for each discipline are verified for accuracy/validity and signed off by relevant senior stakeholders. Set up and maintain a technical folder structure for each KPI/system (Statutory, Compliance and Supplier Reports), ensuring documentation is complete, current and audit-ready. Prepare and present technical performance reports monthly/quarterly/annually, including improvement actions for senior stakeholders. Maintain strong competence in technical compliance matters to ensure consistent standards across the site. Support development of scheduled programmes and registers that aid maintenance delivery across the account. Ensure data integrity across all reporting and evidence trails. REQUIREMENTS Experience in facilities workforce planning, compliance, auditing and/or facilities operations. Good understanding of legislative compliance requirements within a regulated environment. Excellent analytical, organisational and communication skills. Strong Microsoft Office skills (Excel/Outlook/PowerPoint); confidence working with performance data. Ability to pass a DS PVG check. DESIRABLE Experience within a healthcare environment. Knowledge of SHTMs. Experience with CAFM systems (Maximo preferred); understanding of asset data standards is beneficial. Power BI and/or other data visualisation tools experience. Lead Auditor qualification (desirable but not essential). HOW TO APPLY Please apply with your CV or call Jess on (phone number removed)

Are you an experienced Regional Account Manager looking for a field-based role in the Midlands with a leading food service brand, offering strong earnings, autonomy, and excellent benefits? The Opportunity - Regional Account Manager Join a respected, high-quality food brand as a Regional Account Manager Home-based / field-based role covering the Midlands Take ownership of an established and high-performing territory Work with key distributors, wholesalers, and foodservice clients Ideal for a driven Regional Account Manager looking to grow market share and make an impact What You'll Be Doing - Regional Account Manager Manage and grow key accounts across the Midlands region Develop and deliver annual and quarterly sales plans Drive promotional activity and increase brand visibility Build strong, long-term relationships with key decision-makers Monitor sales performance, forecasts, and budgets to achieve targets Conduct regular business reviews to identify new opportunities Maintain accurate reporting and collaborate with internal teams What We're Looking For Proven experience as a Regional Account Manager or in a similar role Background in foodservice, FMCG, or B2B food sales Strong commercial awareness and analytical skills Confident negotiator with excellent communication abilities Highly organised with strong territory planning skills Self-motivated and able to work independently Full UK driving licence is essential Salary & Benefits Salary up to 42,000 plus bi-annual bonus (up to 5% every 6 months) Company car included Private healthcare and life insurance 25 days holiday, increasing to 28 with service Up to 10 additional days leave for long service Pension with 4% employer contribution Free daily lunch and drinks Subsidised social events and annual company BBQ Employee recognition awards and wellbeing support Location & Eligibility Must be based in the Midlands and a car driver Must have full right to work in the UK Apply now if you are a motivated Regional Account Manager looking for your next opportunity and ready to take the next step in your career.

Job Title: Helpdesk Team Leader - Backshift Location: Glasgow Head Office Contract: Permanent Working Pattern : 5/7 Days, 2 Week Rotation Salary: £29,214.43 per annum + great company benefits! START DATE - WEDNESDAY 8TH JULY Job Purpose: This is a key position, leading the CSRs who act as ambassadors for our business. Team Leaders will effectively lead and manage the seniors and CSRs to ensure the highest level of customer care and satisfaction at all times. The role will develop to be responsible for leading a team of approx. 15 colleagues, across seniors and CSRs, ensuring all service delivery targets are being met and exceeded, wherever possible. Team Leaders are an integral part of the management team, adding true value to the business. Key Accountabilities: Safety To ensure that all activity compiles with Health & Safety policies. People To ensure company policies and practises are followed and delivered consistently. To coach, motivate to ensure people performance is optimised. Conduct yearly appraisals for team leaders and support them to carry out their own team appraisals Manage all sick calls the helpdesk and update the relevant systems and team members Attendance management, including welfare visits and return to work interviews for all Service Desk colleagues Recruitment of new colleague s process from - Advertising position, Reviewing CV s. Selection of candidates, Arranging of 1-1 interviews. Once selection is made liaise with Services trainer and arrange inductions Carry out Performance management performance improvement planning, disciplinary, investigation and conduct meetings Management of holiday requests and planned absence to ensure that Services Desk has adequate cover in place over all shifts (24/7) Identify any training needs in the Service Team Leaders and across the desk Excellence Champion customer service think like a retailer and motivate teams to encourage positive attitude Service Support the Helpdesk Manager to achieve set targets across all Helpdesk function. Spot check and help manage the Mercury job monitors, holding team accountable where needed Point of contact for all CSR process questions and escalations Step up and cover the managers role when required (annual leave or during absence) Collate data reports for field management, City colleagues & senior management teams Represent Helpdesk at internal and external meetings Implement procedural changes, ensuring all colleagues understand and are following process To visibly demonstrate enthusiasm and positive behaviour Have a detailed understanding on the Team Leader roles as well as CSR role so they can step in and help in any situation Highly skilled using all aspects of the Mercury system Mercury Superuser Integrity Comply with any other reasonable request or instruction from other Department/CFM Line Manager People Responsibilities: The Helpdesk Team leader is responsible for managing the seniors and CSRs to achieve key targets and support the Helpdesk as the business grows, the team size may increase accordingly. Knowledge, Skills and Abilities: Educated to GCSE / Standard Grade level as a minimum, ideally NVQ Level 3 or above (Customer Service / Administration A working knowledge of Helpdesk functions within the FM industry is beneficial Strong PC literacy, with experience in extracting, collating and presenting performance data

Catch 22 are working with a growing facilities management provider based in Leeds to recruit an Account Manager . This is a really good opportunity to join the business at a key stage of growth and play a hands-on role in helping to develop and expand their FM division. The position will focus on managing a portfolio of client accounts, acting as the main point of contact and ensuring services are delivered in line with agreed standards. You'll be responsible for overseeing remedial works and quotations, attending client meetings, supporting engineers and internal teams with day-to-day delivery, and monitoring overall account performance, including commercial aspects. We're keen to speak with candidates who have experience within facilities management and are confident in managing client relationships. Experience within hard services and exposure to HVAC products would be a strong advantage. The right person will be organised, proactive, and comfortable managing multiple priorities in a client-facing role. This is an office-based role, working Monday to Friday, 8am-5pm and offering a salary of around £40k. If interested and suitable please apply.

Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire / Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive the next phase of growth across its evolving B2B commercial function. This is a rare opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role it is a new business development role. The organisation already possesses strong manufacturing capability, established customer relationships, respected operational infrastructure and significant technical expertise. What it is now looking to strengthen is its proactive commercial growth capability, somebody capable of identifying opportunities, understanding customer challenges, developing relationships and helping convert prospects into profitable long-term partnerships. The role has been specifically created to bring greater external focus, customer development, market intelligence and new business capability into an evolving B2B commercial function. For the right individual, this represents an exceptional opportunity to gain broad commercial exposure within a collaborative and fast-paced food manufacturing environment whilst building a long-term career within a commercially ambitious business. The Opportunity Operating within the B2B commercial team, you will focus on identifying and developing new commercial opportunities, building relationships with prospective manufacturing and food service customers, understanding market gaps and customer challenges, supporting commercially compelling proposals and helping convert opportunities into profitable long-term business relationships. You will work closely across Commercial, NPD, Technical, Finance, Purchasing, Planning and Operations to ensure opportunities are commercially viable, operationally deliverable and strategically aligned. This is a highly cross-functional commercial role requiring somebody who enjoys understanding how manufacturing businesses operate, where commercial opportunities exist and how long-term customer relationships are developed. You will spend significant time externally engaging with customers and prospects, understanding their businesses, identifying opportunities and developing strong commercial relationships across the market. The role combines elements of business development, customer engagement, commercial analysis, onboarding support, market insight generation, strategic relationship building and customer growth development. This opportunity would suit somebody who enjoys being externally visible, commercially curious and proactive in identifying opportunities rather than operating purely within a reactive or heavily account-administration-led environment. The Type Of Individual Likely To Succeed The successful individual is likely to be ambitious, commercially curious and motivated by the idea of building long-term customer relationships within a complex manufacturing environment. You will enjoy understanding how businesses operate, identifying gaps and opportunities, asking intelligent commercial questions and developing relationships across multiple stakeholders. This role is unlikely to suit somebody who prefers purely desk-based account administration or heavily process-led commercial support work. Instead, the organisation is looking for somebody who enjoys engaging customers directly, is comfortable operating externally, demonstrates strong commercial instinct and naturally builds credibility and trust with others. The business is particularly interested in individuals who combine energy, resilience, commercial curiosity, relationship-building capability, strong organisational skills and genuine ambition to develop their commercial career further. Equally important will be the ability to work collaboratively across functions including NPD, Technical, Finance, Operations and Planning. This is a role sitting at the intersection of customer development and operational delivery, meaning strong internal collaboration is just as important as external commercial capability. Background & Experience We are particularly interested in speaking with individuals currently operating within food manufacturing, ingredients, flavourings, seasonings, beverage manufacturing, foodservice manufacturing, B2B FMCG or wider manufacturing-led commercial environments. You may currently be working as a Commercial Executive, Sales Executive, Customer Executive, Business Development Executive, Customer Development Executive, Junior Commercial Manager or within another commercially customer-facing environment. Experience engaging with or selling into manufacturing customers would be highly advantageous, particularly within complex food manufacturing or B2B environments. Candidates with exposure to customer development, commercial proposals, manufacturing relationships, NPD collaboration, margin-focused commercial thinking and consultative customer engagement are likely to be particularly well suited. Academic & Development Background The organisation is particularly interested in individuals who have built strong commercial foundations early in their career. This may include degree education, formal commercial graduate training schemes, structured FMCG commercial development programmes or broader customer-facing commercial training within manufacturing-led businesses. The successful individual is likely to demonstrate strong commercial acumen, excellent numeracy including expertise in Excel an analytical capability and the intellectual curiosity to understand both the commercial and operational drivers behind customer relationships. Exposure to areas such as negotiation, customer presentations, commercial analysis, product portfolio management, project coordination or broader commercial planning would all be viewed positively. Why This Opportunity Stands Out This opportunity offers the chance to join a business that combines genuine manufacturing capability, established customer relationships, operational agility, collaborative leadership and strong long-term commercial ambition. Unlike larger corporate environments, this role offers broad commercial exposure, visibility across the organisation, close collaboration with senior stakeholders and the opportunity to make a genuine impact within an evolving B2B function. The organisation is looking for somebody capable of growing with the role over time and sees this as an important long-term commercial hire rather than simply a short-term vacancy fill. As the B2B channel continues to evolve, there is genuine opportunity for increased exposure, responsibility and long-term career development.

Business Development Manager North Yorkshire / North East Region £40,000 + Car Allowance + Uncapped Bonus Commission Full Time Monday to Friday 8:30am 5:00pm Want the freedom to grow your own territory, build long term client relationships, and earn strong commission while doing it? We are recruiting for a Business Development Manager to join a growing and ambitious foodservice business covering the North East region. This is a field based role ideal for someone based around Harrogate, Ripon or North Yorkshire who enjoys building relationships, developing accounts, and identifying new business opportunities. This is not a hard sales environment focused on quick wins. The business is built around partnership led selling, helping customers improve efficiency, reduce costs, enhance product quality, and deliver better nutritional value across their food offering. If you come from a foodservice or FMCG sales background and enjoy managing relationships while driving commercial growth, this could be the perfect opportunity. What you'll be doing You will manage and grow your own territory across the North East, developing both existing customer relationships and new business opportunities. Your responsibilities will include: Managing and developing existing customer accounts Winning new business across your territory Building long term client relationships Working towards sales and margin targets Advising customers on ways to reduce costs and improve efficiency Providing insight into food quality and nutritional value Identifying opportunities to increase product range and customer spend Supporting company campaigns and promotions Maintaining a healthy sales pipeline Delivering excellent customer service throughout What we're looking for We are looking for someone commercially minded, relationship focused, and motivated to grow a successful territory. You will ideally have: A proven sales background within the foodservice industry or FMCG sector Experience within field sales, account management, or business development Strong relationship building and account management skills A consultative and customer focused sales approach The ability to identify customer needs and provide value led solutions Strong communication and organisational skills A target driven mindset with strong commercial awareness The ability to manage your own territory effectively A full UK driving licence What you'll get in return £40,000 basic salary Car allowance Uncapped bonus commission structure Company pension and benefits package Autonomy and flexibility in your role Career progression opportunities within a growing business Supportive and forward thinking leadership team Why this role stands out This is an excellent opportunity to join a business that genuinely values relationships over transactional sales. You will have the opportunity to make a real impact within your territory, work with a quality product offering, and build long term partnerships with customers across the region. How to Apply Apply now and a member of the Workforce team will be in touch to discuss the next steps. T: (phone number removed) M: (phone number removed) E: (url removed)

Site Services Manager London Award-Winning FMCG Manufacturer An exciting opportunity has arisen for an experienced Site Services Manager to join a passionate, award-winning FMCG manufacturer in London. The business has a strong leadership team, clear structure, and a proven track record of investing in its people and technology. This Maintenance Manager position offers genuine career development opportunities across multiple departments, making it ideal for someone looking to progress into broader operational or senior leadership roles. Package & Benefits Salary: 72,000+ Bonus Pension Healthcare Monday to Friday days About the Role The successful Site Services Manager will lead facilties and engineering maintenance activities across the site, ensuring maximum plant reliability, reduced downtime, and continuous improvement in OEE performance. You will manage engineering teams within a manufacturing environment and drive best practice maintenance strategies. Team Managers stepping up into their first Site Services Manager role will also be considered. Key Requirements Experience working within manufacturing and site services/ facilties i.e. boilers, HVAC Proven experience managing engineering teams Electrical or Mechanical qualification or completed apprenticeship Key Responsibilities Deliver and manage the planned preventative maintenance programme Implement and manage maintenance schedules to ensure optimal plant condition Maintain and develop planned maintenance systems with budget accountability Create flexible maintenance plans aligned to production demands Allocate work to engineering specialists and manage performance feedback Identify training needs and develop team capability plans Manage spare parts stock levels to support operational continuity while controlling cost Ensure compliance with Health & Safety legislation and training requirements Support Continuous Improvement and Zero Loss initiatives For more information on the Maintenance Manager FMCG role please contact Simon on (phone number removed) or submit your CV to (url removed) or simply click apply. Proactive also offer a referral scheme for successful applicants - if you know anyone that could be suited to this position then please contact Proactive with their details and if they are placed by Proactive you will 250 . T&Cs apply Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and advanced technology sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.

Business Development Manager - Cotswolds - Up to 45,000 An exciting opportunity has arisen for an experienced Business Development Manager to join a leading drinks distribution business covering the Cotswold region. The role is focused on developing new business opportunities within the on-trade sector, growing existing customer accounts, and delivering profitable sales growth across a broad portfolio of beers, wines, spirits, and premium brands. The successful candidate will be commercially driven, customer-focused, and confident managing relationships across pubs, bars, restaurants, hotels, and hospitality venues. You will play a key role in representing the business within your territory while supporting customers with product recommendations, promotional activity, and category development. Job type: Permenant Package Salary up to 45,000 DOE Bonus / commission structure. Company car or car allowance. Mobile phone and laptop. Pension scheme. Product training and development opportunities. Career progression within a growing drinks distribution business. Key Responsibilities Drive sales growth and achieve agreed revenue and margin targets within the assigned territory. Develop new business opportunities and secure new on-trade customer accounts. Build and maintain strong relationships with existing customers to maximise account spend and retention. Identify opportunities for category growth through upselling and cross-selling across the product portfolio. Deliver high standards of customer service and account management throughout the full customer journey. Prepare and manage customer account documentation in line with company procedures. Support effective debt management and assist with payment collection where required. Work closely with internal departments including telesales, customer service, credit control, logistics, and administration teams. Coordinate draught equipment installations and liaise with technical support teams where necessary. Advise customers on promotions, seasonal opportunities, and product ranges to help grow their businesses. Develop relationships with supplier and brand representatives operating within the territory. Promote company own-brand and exclusive product ranges. Maintain accurate customer records, sales activity, and pipeline updates using internal systems. Monitor competitor activity and market trends within the hospitality and drinks sector. Skills & Experience Previous field sales or business development experience within the drinks, FMCG, or on-trade sector. Strong understanding of the on-trade market including pubs, bars, restaurants, and hospitality venues. Proven ability to generate new business and grow existing customer accounts. Excellent relationship-building and customer service skills. Commercially aware with strong negotiation and influencing ability. Good organisational and time management skills. Confident using Microsoft Office, including Excel and CRM systems. Strong communication and presentation skills. WSET qualification or drinks industry product knowledge would be advantageous. Experience selling wines, beers, or premium drinks products preferred. Full UK driving licence required. WR Logistics are the recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy.

TJX Europe At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores-TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team-a Fortune 100 company and the world's leading off-price retailer. Job Description: Sitting at the heart of Finance, the Business Analysis team (part of Business Planning and Analysis) is an important one within TJX Europe. The team is responsible for producing the financial analysis and associated business cases for key strategic decisions, as well as providing insightful and high-exposure ad-hoc analysis. Job Summary How can we leverage data to drive smarter financial decisions? What insights can unlock efficiency and profitability in our stores and digital channels? How do we ensure our reporting and analytics deliver real business value? This role offers a unique opportunity to combine technical expertise with commercial insight. You will support the Data Finance Manager with impactful projects through robust analysis, utilizing multiple data sources and tools, to answer key business questions facing TJX Europe. You'll partner across the organization, supporting projects from functions such as Ecommerce, Merchandising and Marketing, with the opportunity to present insight and recommendations to the finance leadership team and project business partners. Key Responsibilities Work with the Data Finance Manager to support decisions impacting the growth of the TJX Europe business and assess their financial impact Utilize statistical tools and data skills to answer specific business questions and impact decisions through advanced reporting and dashboards using Power BI and SQL Partner with functions across the organization on key projects or strategic questions, providing financial and analytical support towards their goals and priorities Ensure data governance and accuracy, consistency, and compliance across our data tools Communicate insights and recommendations through to Finance Leadership and wider business partners Key Skills, Knowledge & Experience Strong technical skills in SQL and Power BI (essential); familiarity with Snowflake (desirable) Highly analytical with the ability to turn data into actionable insight Strategic thinker with a proactive, problem-solving mindset Comfortable working with complexity and ambiguity Experience in financial analysis and business modelling preferred Experience within a consumer-facing business (Retail/FMCG) advantageous As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address: 73 Clarendon Road Location: EUR Home Office Watford GB

Senior Account Manager (Delivery & Site Relationship Lead) Location: Bolton (with regular on site presence) Salary: Circa £35,000 - £40,000 DOE + £10,000 OTE bonus Are you a senior Account Manager who thrives in fast paced manufacturing environments and takes pride in delivering results on site? Do you enjoy owning high volume candidate fulfilment, managing day to day client relationships, and ensuring workforce stability in operationally critical settings? If you're calm under pressure, delivery focused, and confident working closely with production and site leadership teams, we'd love to meet you. Why Workforce? With 17+ years of industry expertise, Workforce is a trusted recruitment partner to leading organisations across Engineering, Manufacturing, FMCG, Automotive, Healthcare, and Hospitality. We deliver high quality temporary and permanent recruitment solutions locally, nationally, and internationally. Due to continued growth within a major food manufacturing partnership, we're looking for a Senior Account Manager to lead delivery and site level relationships for a flagship client. The Role This is a senior, delivery led Account Management role focused on operational execution and on site relationship management. You will act as the primary day to day contact at site level, ensuring recruitment delivery, workforce continuity, and service quality. Commercial strategy and pricing are retained at senior leadership level your focus is delivery excellence and trusted client partnership . What You'll Be Doing Act as the primary on site point of contact for a key food manufacturing client, managing all day to day delivery and relationship activity Own end to end candidate fulfilment across high volume roles, from vacancy briefing through to start dates, retention, and ongoing workforce stability Work closely with Recruitment, Resourcing, and Compliance teams to ensure fast, accurate, and compliant placements Maintain regular on site presence, building strong working relationships with production, engineering, and site leadership teams Manage and resolve day to day operational issues with professionalism and urgency, escalating where appropriate Monitor fulfilment levels, attrition, and workforce trends, proactively flagging risks and pressures internally Support service improvement initiatives and contribute insight to wider account planning discussions What We're Looking For Proven experience in a high volume recruitment or account management role, ideally within Food Manufacturing, FMCG, or similarly fast paced operational environments Comfortable operating on site, working closely with operational and production stakeholders Strong understanding of candidate attraction strategies, including job boards, social media, talent pools, and database searching Delivery driven, organised, and resilient, with the ability to manage multiple priorities under pressure A confident communicator who builds trust through consistency, accountability, and execution Experience using ATS / CRM systems and working within KPI driven recruitment environments What We Offer Competitive salary up to £40,000 DOE Bonus scheme linked to delivery performance, retention, service levels, and client satisfaction (OTE £10,000) 26 days holiday plus Bank Holidays Free, secure parking at our central Bolton office Ongoing training and development opportunities The opportunity to play a key role in a long term, strategic food manufacturing partnership If you're ready to take ownership of a high profile operational account and thrive in a fast paced, delivery focused environment, please apply now!

Fund Oversight Specialist 12 Month Contract (Initial) Edinburgh Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are happy to be recruiting for one of our high-profile Banking clients. They are currently looking for a Fund Oversight Specialist to join their Trustee & Depositary team for an initial 12-month contract. However, there may be scope for extension. Overview of the Role: To assist management conducting a wide range of Unit Trust and OEIC administrative activities in accordance with the appropriate regulations and the client service level agreement. A high degree of accuracy is required due to the importance of this function. An appreciation of time constraints, flexibility and the ability to communicate effectively with clients plus internal and external contacts is critical to the role. The jobholder has discretion in terms of decision making with regard to undernoted list of principal responsibilities. It is their responsibility to escalate to their direct line manager. Role Requirements: Perform daily oversight of cash movements and balances across fund accounts, investigating exceptions and unusual activity. Oversee cash reconciliation processes across multiple accounts and fund structures, maintaining control over outstanding breaks, aged items, and overdrafts and supporting root-cause analysis. Review NAV production outputs to ensure accuracy, completeness, and timeliness; challenge pricing issues, unusual movements, and material valuation variances. Investigate NAV breaks and coordinate with operational teams to ensure timely resolution and appropriate documentation. Monitor investment and borrowing restrictions in line with regulatory requirements, prospectus limits, and internal procedures; review and classify breaches and ensure timely escalation. Partner with other teams to deliver daily, weekly, and monthly oversight activities and consistent service delivery. Identify and implement process improvements to strengthen controls, improve efficiency, and reduce risk. Escalate material issues, control breaches, and potential suspicious activity promptly and in line with governance and reporting requirements. Build effective relationships with stakeholders across locations and functions to support issue resolution, knowledge sharing, and continuous improvement. Support the oversight and execution of payment processes in line with regulatory requirements. Support change initiatives, including regulatory changes, new fund launches, onboardings and other fund changes. Deliver strong oversight of record keeping and ownership verification controls, ensuring accuracy and regulatory compliance. Skills & Experience: Experience in financial services industry. Experience in Depositary's Knowledge of UCITS, AIFMD, or similar regulatory frameworks. The ability to apply backlog prioritisation to ensure KRI deliveries are achieved. Strong communication and collaboration skills, with the ability to work effectively with stakeholders at all levels of the organisation. Strong sense of ownership, accountability, and risk awareness. Ability to prioritise across multiple deadlines and manage a varied workload Location: This is a hybrid working role, with a requirement to work from the clients Edinburgh office 4 days a week. Working hours: Standard working hours with some flex where required. If you feel that this is a role that would suit you then please apply today. If you do not hear from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon Solutions are an equal opportunities company

Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.

Regional Business Development Manager Yorkshire and Humberside Permanent/full-time Location: Field-based throughout Yorkshire (precise regional remit to be agreed on an individual basis) Salary: £26-32k base (depending on experience) + commission (£40-50k OTE) + £3k car allowance Own your patch. Launch a new product. Earn £40-50k OTE in year one. You ll be the face of Bar Juice 5000 and SNÜ, a well-established e-liquid product and our entrant into the nicotine pouch space respectively. Your focus will be generating new business in your area with flexibility around how your patch is defined and what you re doing to go after it. You ll also manage your own accounts, so looking after existing customers will still be a key part of what you re doing day in day out. Regional Business Development Manager: What you ll do Drive existing business and new business across vape retailers, convenience stores and similar outlets Own your territory, pipeline and strategy from first contact through to close Keep and manage the accounts you bring on Build strong buying relationships with store owners and managers What you ll need Experience in working with vaping, nicotine or tobacco products A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) About 3-4 years experience years in business Prior experience in a field-based role FMCG or impulse product/sector experience is useful, but not a dealbreaker Confidence using CRM software tools such as Salesforce, HubSpot There s no pressure cooker culture here. You ll be part of a delivery-first set-up with a smart-casual dress code where you re trusted to get on with things and do your job. You ll have the tools and support you need, without any of us breathing down your neck. Sometimes you ll get together with your colleagues on-site in Bolton, but these occasions will be few and far between (once a quarter or so). The rest will be in the field, and you ll be reimbursed for your mileage and vehicle usage through a car allowance (paid monthly). You ll also get the chance to represent our brands at trade shows and industry events, and we ll make sure that you re always kept up to date with product compliance as needed. In an ideal world, you ll be happy covering cities such as Leeds and Sheffield, plus everywhere in between. But within reason, we re happy to compromise on this for the right people. About the company You ll be joining the Klinsmann Partnership Ltd, where we are committed to revolutionising the vaping and nicotine product industries through innovation, sustainability, and global distribution. We own and operate some of the leading brands in these industries, focusing on delivering high-quality, responsibly sourced products to consumers worldwide. You ll be helping us grow brands in our portfolio such as Bar Juice 5000 Nicotine Salt E-Liquid, a game-changing product, and SNÜ Nicotine Pouches, our latest innovation and launch product into the nicotine pouch space. Apply Please click the Apply button. Don t worry if your CV isn t up to date. Just send what you have and we ll deal with that later. Or if you have any questions first, you can email them over. Everyone will receive a response.

Head of Sales Grocery & International (Challenger Brand) Leeds / Hybrid £100,000 - £120,000 + bonus (15% with stretch to 25%) We re partnering with a high-growth challenger food brand that s entering a genuine scale-up phase. Founder-led, entrepreneurial and demand-backed, the business is now building the commercial structure to accelerate growth across UK Grocery and international territories. The Head of Sales role will report into the MD, owning the numbers, setting the strategy, and helping shape the next chapter of growth. While this is a leadership position, it s not an ivory tower role, you ll need to be comfortable staying close to key customers and managing the most important account whilst opening doors at senior level. You will manage a team of 3 National Account Managers. The business has a strong turnover already, with on going pitches to UK Retail (including an established international retail relationship), but the major growth is in UK Grocery with clear ambitions to scale significantly over the next 3 5 years, including an expansion into new categories Key Responsibilities: Own the commercial number for the UK Grocery business and support the international retail relationship Build and execute the customer strategy with a focus on unlocking Top 4 growth (Tesco/Waitrose-level) Develop and lead the JBP approach, ensuring plans align with brand, category and margin ambitions Lead and coach the commercial team (including NAMs and sales support), building a high-performance culture Strengthen the business route-to-market and customer mix, ensuring focus and clarity across accounts Work closely with internal stakeholders across finance, supply chain, operations and NPD to deliver sustainable growth Bring structure and pace without overcomplicating process pragmatic leadership in a scaling environment Be willing to own a select number of key relationships personally, particularly during strategic growth phases Qualifications: Senior commercial leadership experience in FMCG (Head of Sales / Sales Director / Controller / SNAM ready to step up) Strong UK Grocery background with credible experience opening and nurturing Top 4 relationships Confident owning P&L / margin delivery, and comfortable operating in a competitive category Commercially sharp with strong JBP and category understanding Leadership style that develops others growth mindset, coaching, and accountability Entrepreneurial approach: hands-on, adaptable, not precious, and comfortable driving change Comfortable operating in a founder-led environment with high ambition and fast decision making If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with or click Apply Now to be considered for this vacancy: Call:(phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Senior Fire Alarm Systems BDM - £250-£1m Major Projects wins - £60-70k+ - Be in London/ Herts/ Essex - win Project Sales for Fire alarm installs - lets talk! You would be used to working with End Users, Contractors, FM's or Consultants After years of selling Fire systems and project sales maybe are not supported enough or your company culture has changed from what you enjoyed? Role - Senior Fire Alarm Systems Business Development Manager To win new Fire Alarm Systems Install projects above £250k and be used to Billing or winning £500k+ of Fire alarm systems projects and possibly £1m+ We are looking for a a Sales BDM, Sales Manager (generating new projects), or Business Development manager from a FIA or BAFE company who can win new projects. Our client is sucessful at delivery and looking for larger projects. If you have Fire alarm sales (not just account management), have contacts, and are looking for a great company to work and earn with, please talk in confidence. You would be based in the South East, ideally in Hertfordshire, Essex, North London or East London as these are the main areas the client would like projects to be won in. Benefits - Senior Fire Alarm Systems Business Development Manager £60-70k Basic Salary Commission Earnings Permanent benefits Car or Allowance Supportive Team Professional Good Delivery of work Contact Us - if are Fire Alarm Systems Business Development Manager If you have contacts and used to winning Fire Alarm Install Projects do say! Steve Eley - Eley Solutions (Fire and Security Careers) - Call, Google or apply.

Fire Alarm Systems BDM - Win £500k+ pa - Systems/ Projects wins - £45-55k+ - Be in the Midlands - win Project System Sales for Fire alarm installs - lets talk! You would be used to working with End Users, Contractors, FM's or Consultants After years of selling Fire systems and project sales maybe are not supported enough or your company culture has changed from what you enjoyed? Role - Fire Alarm Systems Business Development Manager - Midlands To win new Fire Alarm Systems Install projects above £250k and be used to Billing or winning £500k+ of Fire alarm systems projects and possibly £1m+ We are looking for a a Sales BDM, Sales Manager (generating new projects), or Business Development manager from a FIA or BAFE company who can win new projects. Our client is successful at delivery and looking for larger projects. If you have Fire alarm sales (not just account management), have contacts, and are looking for a great company to work and earn with, please talk in confidence. You would be based in the Midlands ideally in South Yorkshire, East Midlands, (Derbyshire, Nottinghamshire, Leicestershire), or West Midlands (Birmingham North, Coventry), as these are the main areas the client would like to win projects in. Benefits - Senior Fire Alarm Systems Business Development Manager £45k - £55k Basic Salary Excellent Commission Earnings Bonuses paid also BUPA Healthcare after 6 months Permanent benefits Car or Allowance Supportive Team Professional Good Delivery of work Contact Me - if are Fire Alarm Systems Business Development Manager If you have contacts, technical Fire sales and used to winning Fire Alarm Projects do say! Steve Eley - Eley Solutions (Fire and Security Careers) - Call, Google or apply.

Out-of-Home National Account Manager Foodservice & Specialists St Albans 4 days per week on-site Competitive salary + bonus + benefits We re supporting a premium sourdough bakery brand with big UK growth ambitions across Grocery, Foodservice and Specialist retail. Founded in 2008 and now part of a global snacking group, the brand is already listed in major multiples and thousands of independents and is now investing further into its Out-of-Home channel to drive the next stage of growth They re looking for an Out-of-Home National Account Manager to join a high-performing team and take ownership of key Foodservice and Specialist customers. Reporting into the Head of Sales, you ll build and deliver exceptional customer plans that maximise sales at key trading periods, win new business through a push-pull strategy, and strengthen the brand s premium positioning in-channel. Key Responsibilities: Devise and deliver exceptional business plans with key Foodservice and Specialist customers Win new business across wholesalers and end-users that supports the brand s premium positioning and growth strategy Own and manage P&L and forecasting for assigned accounts, delivering value, volume and GP% targets Build strong cross-functional relationships with customer stakeholders across buying, supply chain, category and format teams Work with the Category Manager to deliver insight-led plans that drive significant business benefit Deliver best-in-class visibility and penetration across the channel (POS, online, compliance, availability) Utilise customer systems to maximise sales performance, including promo management and execution Qualifications: Existing National Account Manager with strong Foodservice & Specialist channel experience Right to work in the UK (no sponsorship) Educated to Bachelor s degree level (minimum) Results-driven with examples of tangible customer growth you ve personally led Resilient and tenacious - confident navigating tough negotiations and objections Analytical and insight-led - comfortable using data to drive strategy and execution Strong relationship builder with a collaborative, commercial approach If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with or click Apply Now to be considered for this vacancy: Call:(phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

National Account Manager Grocery Northern Office (Leeds area) £60,000 £70,000 + benefits We re partnering with a challenger brand in a high-growth, highly competitive category, as they look to hire a National Account Manager to help accelerate the next phase of UK retail growth. The business is scaling quickly, has strong category demand, massively on trend, and is now building a team to take the business through the next phase of growth. This role will sit within the UK grocery/retail side of the business which is currently ambient but will be bringing huge amounts of NPD through to grow onto different shelve, with a clear need to realign accounts around brand and category strategy, strengthen JBPs, and build relationships with the major buying teams. This is a brilliant opportunity for someone who wants to join a challenger brand through a genuine scale-up phase, which is rare in the north. There's a CEO at the helm with past success in growing challenger brands. Key Responsibilities: Own full P&L responsibility for designated national retail and wholesale accounts Develop and execute Joint Business Plans aligned to ambitious growth objectives Lead commercial negotiations across pricing, promotions, distribution, and annual agreements Drive distribution gains, NPD listings, and strong promotional execution in-store and online Work cross-functionally with supply chain, marketing, finance, and NPD to deliver plans flawlessly Analyse sales data, margin performance, and customer profitability to inform decisions Manage forecasting inputs and support demand planning and supply alignment Build relationships with key buyer/category contacts, and help open doors into larger grocery opportunities Qualifications: 3 5 years FMCG sales/account management experience Proven experience managing UK grocery, convenience and/or wholesale customers Strong commercial acumen with P&L ownership and JBP delivery Confident negotiating with buyers and managing annual trading agreements Solid understanding of category management and shopper insight Analytical mindset (strong Excel), commercially disciplined, and comfortable in a challenger environment If the role and responsibilities sound like a good fit for you, then I d love to speak to you! Find out more about our available opportunities or how we can help you further your career contact us today. Please get in touch with or click Apply Now to be considered for this vacancy: Call: (phone number removed) Email: (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.