230 jobs found

RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Housing Management Officer Location: Leicester Salary: 16,463 per annum Hours: Wednesday to Friday Working Pattern: Office-Based Contract: Permanent About the Role We are seeking a dedicated and organised Housing Management Officer to join our team in Leicester. This is an excellent opportunity for someone with experience in housing management, supported accommodation, or social welfare services who is passionate about supporting vulnerable individuals and ensuring high-quality accommodation standards. The successful candidate will play a key role in managing housing-related processes, monitoring accommodation standards, supporting residents with housing benefit claims, and ensuring properties remain safe, compliant, and well-maintained. Key Responsibilities Housing & Financial Management Manage and monitor housing benefit claims, rent payments, and accommodation charges. Liaise with local authorities and benefits agencies regarding claims and payments. Maintain accurate financial records and produce regular reports. Monitor arrears and take appropriate action to maximise income recovery. Support residents to access appropriate benefits and financial assistance. Property & Maintenance Management Oversee the upkeep and maintenance of supported accommodation properties. Arrange and supervise contractors, maintenance work, and cleaning services. Conduct property inspections and maintain inventories. Ensure accommodation is prepared and ready for new residents. Health & Safety Ensure all accommodation complies with health and safety legislation and organisational policies. Conduct risk assessments and maintain health and safety records. Monitor fire safety procedures, security systems, and CCTV operations. Coordinate annual safety checks and inspections. Housing Administration Maintain accurate tenancy, referral, and occupancy records. Produce monitoring reports and statistical information. Support audits and quality assurance processes. Manage referrals and ensure accommodation occupancy levels are optimised. Resident Support Provide practical housing-related support to vulnerable women and families. Assist residents in maintaining independent living skills. Maintain accurate case records and documentation. Work collaboratively with internal and external partners to support resident outcomes. About You We are looking for someone who has: Essential Requirements Experience working within housing management, supported accommodation, social welfare, or a similar environment. Experience managing housing benefit claims, rents, or accommodation charges. Strong administration, record-keeping, and reporting skills. Good knowledge of housing legislation and welfare benefits. Excellent communication and interpersonal skills. Strong IT, literacy, and numeracy skills. Ability to manage multiple priorities and work independently. Commitment to safeguarding, equality, diversity, and inclusion. Desirable Housing Management qualification or relevant training. Experience supporting vulnerable individuals or families. Knowledge of health and safety requirements within residential accommodation settings. What We Offer Meaningful work making a difference in people's lives. Supportive and collaborative working environment. Opportunities for training and professional development. The chance to contribute to high-quality housing and support services within the Leicester community. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.

Location: Watford, Hertfordshire (Office Based) Salary: £40,000 Job Type: Full Time (40 hours per week) About the Role We are seeking a proactive and detail-oriented Privacy Compliance Coordinator to support our global retail operations. You will mainly provide administrative and compliance support for our Privacy Compliance Auditor and our Data Protection Officer (DPO). In this closely-knit team, you will play a crucial role in maintaining our data protection framework, managing day-to-day privacy requests, and fostering a culture of compliance across the business. Key Responsibilities Subject Access Requests (DSARs): Monitor and respond to Data Subject Access Requests, providing direct support to the Privacy Compliance Auditor to gather all requested information, take necessary actions, and respond to the data subject. Privacy Advocacy: Organise quarterly strategy forums with cross-functional privacy representatives across the business to drive alignment and promote data protection awareness. Compliance Maintenance: Assist in updating internal privacy policies, compliance tables, and maintaining the Record of Processing Activities (RoPA). Incident Management: Help create logs and triage in the event of a reportable or non-reportable data breach. Records Management: Monitor and maintain the long-term storage portal to ensure accurate records and proper document retention. Coordinate secure digital and physical storage requests, retrievals, and destructions in line with retention schedules. Vendor Coordination: Track and manage the inventory of supplies related to long-term storage. Monitor costs and services associated with secure confidential disposal bins, ensuring they are properly placed, serviced on schedule, and used appropriately. Project Support: Provide any requested assistance with ongoing projects related to Privacy Compliance Requirements & Qualifications Education: Degree in Law, Business, Compliance, or a related field; or equivalent practical professional experience. Experience: 1 to 3 years of practical experience in a data protection, legal support, or compliance role. Prior privacy experience is a strong plus. Regulatory Knowledge: Working knowledge of the UK GDPR and the Data Protection Act (DPA) 2018. Soft Skills: Strong attention to detail and interpersonal skills with an emphasis on written and verbal communication. Work Ethic: A proactive attitude, high engagement, and a strong interest in learning. Must be well-organised, able to identify and prioritise tasks, possess excellent troubleshooting skills, and successfully manage multiple projects. Technical Literacy: Good knowledge of Google Workspace and Adobe. Certifications (Preferred): Holding or working towards a recognised privacy certification (e.g., CIPP/E, CIPM, or BCS Practitioner Certificate). Eligibility: All applicants must have the established right to work in the UK, as we are unable to offer visa sponsorship for this role. Benefits Summary Upon completion of a 90-day probation period, employees are eligible for a comprehensive benefits package including 20 days annual holiday, Private Medical Cover, Life Insurance, Pension Plan, an Employee Assistance Programme, and executive membership perks. Optical and dental benefits are also available based on tenure.

Governance Officer 30,000 - Permanent, Full Time Bedford, UK We are currently looking for a Governance Officer to provide support to the Governance Manager in promoting good governance across the organisation. The ideal candidate will be someone who is looking to continue or pursue a career in Governance and committed to continuing their development in this area. What you will be doing: Providing support to ensure that an appropriate governance framework is in place across all parts of the group including appropriate constitutional arrangements, Codes of Governance, standing orders, schemes of delegation and terms of reference. Support the Governance Manager in identifying any gaps in compliance with the RSH regulatory standards and the organisation's chosen code of governance. Providing support to Board and Committees of the Group through the production of minutes and action logs, agenda planning, circulating of papers and the maintenance of annual cycles. Assisting with filing of regulatory returns, annual declarations of interest and maintaining the compliance matrix. Assisting with ensuring FCA consumer credit obligations are met. Assists with ensuring that fraud, probity and other relevant policies are reviewed and updated Behaviours reflect ethical culture across the Group. We'd love to meet someone with: Ideally Degree level education, and with the commitment to further professional development. Experience of working in a governance or similar role. Understanding of the principles of good governance. Professional, well organised and able to work to deadlines when required. Excellent attention to detail, and to seek answers to problems. Amongst what we offer you is: A competitive salary 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Hybrid Working Please note the successful candidate will need to complete a basic DBS application. Interview date to be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.

Resident Liaison Officer (RLO) Location: Hackney, London Contract: 6-8 Month Fixed-Term Contract Sector: Social Housing / Planned Maintenance 18.00per hour Overview We are currently seeking an experienced Resident Liaison Officer (RLO) to join a leading contractor delivering planned maintenance works within the Social Housing sector across Hackney. This is an excellent opportunity for a customer-focused professional with experience managing resident relationships throughout refurbishment and maintenance programmes. The successful candidate will act as the key point of contact between residents, site teams, and the client, ensuring works are delivered with minimal disruption while maintaining high levels of customer satisfaction. Key Responsibilities Serve as the primary point of contact for residents before, during, and after works are carried out. Build and maintain positive relationships with tenants, leaseholders, client representatives, and site teams. Conduct resident consultations, property visits, and pre-start meetings. Keep residents informed of project timelines, access requirements, and any changes to scheduled works. Manage resident expectations and resolve queries, concerns, and complaints in a professional and timely manner. Coordinate access arrangements to ensure programme targets are achieved. Support vulnerable residents and ensure any specific needs are communicated to operational teams. Maintain accurate records of resident interactions, appointments, and project updates. Assist with customer satisfaction surveys and ensure high levels of resident engagement throughout the project. Work closely with site management teams to identify and resolve issues that may impact residents. Requirements Previous experience working as a Resident Liaison Officer within Social Housing is essential. Experience supporting planned maintenance, refurbishment, decarbonisation, kitchen & bathroom, roofing, or external works programmes. Strong communication and interpersonal skills. Ability to manage challenging situations and resolve complaints effectively. Excellent organisational and administrative abilities. Proficient in Microsoft Office and housing management systems. Full UK driving licence preferred but not essential. Desirable Experience Working on occupied social housing properties. Knowledge of tenant satisfaction measures and resident engagement best practices. Experience supporting vulnerable residents and diverse communities.

DVC Sports Duty Officer Salary: £25,456 per annum Location: Dearne Valley College Contract Type: Full Time Perm Join our team as a DVC Sports Duty Officer, where you will be pivotal in managing the day-to-day operations of our sports facilities. This role is ideal for someone with a passion for sports and a commitment to excellent customer service, ensuring health and safety compliance, and efficient facility operations. Day-to-day of the role: Oversee the daily operation of sports facilities during allocated shifts. Ensure adherence to all health and safety procedures and policies. Supervise staff, including allocation of duties and monitoring performance. Provide first-rate customer service and act as the first point of contact for facility users. Handle customer queries, issues, and complaints professionally. Conduct regular facility checks to ensure cleanliness, safety, and functionality. Support the setup and delivery of sports activities, events, and bookings. Maintain accurate records, including incident and accident reports. Manage the safe storage, maintenance, and readiness of all equipment. Assist with opening and closing procedures, ensuring the security of the premises. Required Skills & Qualifications: Proven experience in a sports, leisure, or customer-facing environment. Strong understanding of health and safety practices. Excellent communication and interpersonal skills. Ability to work both independently and as part of a team. Flexible approach to working hours, including availability for evenings and weekends. Desirable: First Aid qualification. National Pool Lifeguard Qualification (NPLQ) or equivalent. Experience in supervising staff or managing a facility. Skills and Competencies: Strong organisational and problem-solving skills. Ability to remain calm under pressure. High level of customer focus. Meticulous attention to detail and commitment to maintaining standards. Additional Information: The role may involve shift work, including evenings and weekends. Opportunities for training and development may be provided. Candidates may be required to undergo relevant background checks.

Office Manager Portsmouth based - 5 days a week on site Open to contract (Inside IR35) or Permanent Up to 38,000 per annum Immediately available required As the next Office Manager based in our Portsmouth office, you'll play a key role in helping us build the UK's go-to home improvement marketplace. You'll be the person who makes the office genuinely great to work in - owning the space end-to-end, bringing our hybrid working model to life, and making sure every employee who walks through the door feels set up to do their best work. This isn't a background role: you'll be visible, hands-on, and central to how our culture shows up in person. Responsibilities: Owning the day-to-day running of the Portsmouth site - from reception and mail to seating plans and internal moves - so the office hums along without anyone having to think about it. Being the culture carrier on the ground: activating the space, setting the atmosphere, and making sure every corner of the office reflects how we work and who we are. Planning and running internal events, social activities, and all-hands meetings that bring people together and make coming in feel genuinely worthwhile. Managing vendor relationships and site budget - cleaning, catering, maintenance, security - holding partners to a high standard and making sure the office stays safe, stocked, and sorted. Serving as the designated Health & Safety officer for the site, keeping all documentation, risk assessments, and fire safety protocols up to date and fully compliant. Overseeing office supplies, tech accessories, pantry stock, and fleet logistics - so employees always have what they need, without the faff of chasing things down. Skills and experience: Experience in an office management, workplace experience, or facilities coordination role - ideally in a tech or scaling business. Strong organisational skills and the ability to juggle multiple vendors, projects, and priorities without dropping anything. Clear, confident communication - whether you're dealing with a colleague, a building manager, or a senior leader, you know how to get the right outcome. A solid working knowledge of UK Health & Safety requirements; IOSH or NEBOSH certification is a nice-to-have, not a dealbreaker. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

This exciting role links our 350+ community organisations that receive food from us known as our Community Food Members (CFMs) with our thriving and fast-paced food operation. As the Food & Membership Operations Coordinator, you will work across the charity with the Food, Membership and Warehouse Teams, as well as our large and diverse volunteer community, to ensure CFM organisations receive a smooth, reliable and high-quality service each week. The purpose of this role is to strengthen the connection between food supply, warehouse capacity and member demand. Acting as a key cross-functional coordinator, you will help ensure that surplus food flows efficiently into the organisation and out to the communities who need it. You will support both food-sourcing and membership functions, helping resolve issues quickly, improving communication, maintaining accurate data, and ensuring operational plans are aligned across teams. Reporting to the Food Manager, with a dotted line to the Membership Manager, this role is central to improving collaboration across the organisation and ensuring FareShare South West delivers a safe, efficient and impactful service to frontline community organisations across the region. 1) Cross-Functional Coordination Support daily and weekly communication between Food, Membership and Operations regarding supply and membership demand Maintain awareness of the food pipeline, providing timely updates on incoming supply, changes, restraints, gluts or shortages. Assist the Food Manager and Membership Managers with aligning food allocation planning to member needs, operational realities and transport schedules. Help coordinate solutions to operational challenges (e.g., quality issues, storage constraints, cancellations, short-dated stock). 2) Food Sourcing Support Support the Food Manager with local food sourcing activity, particularly in administration, supplier updates and basic relationship maintenance. Be a point of contact for day-to-day supplier communication, ensuring timely responses and accurate information flow Help maintain accurate sourcing records and documentation, including volumes, quality notes and engagement history. Support awareness-raising activities about FSSW s surplus redistribution capability (e.g., events, promotional updates). Assist with capturing local supply opportunities and best practice shared through the FareShare Network and escalating them to the Food Manager. Help coordinate truck logistics schedules in partnership with Operations ensuring incoming food is aligned with capacity. Assist with food safety and compliance tasks related to local sourcing (e.g., documentation updates, supplier follow-up, recall administration) under direction from the Food Manager. 3) Member Support & Service Delivery Support member onboarding, offboarding, account updates, queries, complaints and general membership administration. Lead on resolving daily member-facing issues, including food quality concerns and product recalls, escalating where appropriate. Support food allocation writing, ensuring allocations reflect supply, need and warehouse capacity. Maintain accurate and up-to-date member information, including delivery instructions, profiles and seasonal variations. Support membership-related campaigns, events and targeted projects (e.g., HAF, bolt-on models, piloted services). Communicate supply changes, special offers and gluts/shortages clearly to members in coordination with relevant teams. 4) Data, CRM & Reporting Maintain accurate member records in Salesforce and ensure data integrity across systems. Support reporting for funders, SLT and internal operational updates, including supply, allocations, member engagement and service metrics. Track and summarise recurring issues (e.g., cancellations, quality problems, demand spikes) to support decision-making. Contribute to KPI monitoring across both Membership and Food functions. 5) Compliance, Food Safety & Member Standards Operate in accordance with the FareShare Food Safety Manual and maintain required training. Support documentation for community food member (CFM) compliance, including kitchen checks, food safety standards and follow-up actions. Conduct in-person compliance visits with member organisations as required. Provide administrative support for product recalls, safety notices and compliance related communication. Person Specification Essential Criteria Experience or knowledge working in an operational, coordination or customer/member support role Strong organisational and problem-solving skills, with the ability to prioritise effectively in a fast-paced environment. Confidence working with data and digital systems Excellent communication and relationship-building skills, able to coordinate across teams and externally Desirable Criteria Experience in food sourcing, logistics, warehousing or surplus food redistribution, or an understanding of how food supply chains operate. Knowledge of food safety, warehouse processes or compliance requirements, or a willingness to develop this expertise. Experience using Salesforce, or similar CRM systems, with confidence managing data integrity and reporting. Experience working in a charity, community food environment or membership-based service Ability to build strong working relationships across internal teams and with external partners, suppliers or community groups. Comfortable representing the organisation externally Experience supporting projects or campaigns, including administration, coordination and communication tasks. Attention to detail in compliance-related work

Information Officer Directorate: Children and Education Pay: 19.98 Per Hour PAYE / 26.92 Per Hour Umbrella Location: Hackney Service Centre - E8 Start: ASAP Enhanced DBS Needed About Us At Hackney Council, we are committed to building a fairer, safer, and more inclusive borough. Within our Children and Education directorate, we place the wellbeing of children and families at the heart of everything we do. Hackney aspires to be a proudly anti-racist organisation. We actively work to dismantle systemic racism, discrimination, and injustice, cultivating an inclusive environment that celebrates cultural, heritage, and religious diversity. If you share our commitment to public service, quality, equality, and empowerment, we want you on our team. The Role Are you a motivated and enthusiastic professional with a keen eye for detail? Do you thrive in a fast-paced environment where your work directly impacts the community? As an Information Officer , you will play a vital role in supporting the efficient running of our service. Working under the supervision of the Senior Information Officer, you will manage, analyse, and load information requests-including Subject Access Requests (SARs) and Freedom of Information (FOI) requests. Your thorough scrutiny and robust data analysis will ensure that timely and proportionate information is provided to managers, partner agencies, and external forums to safeguard and promote the welfare of children in Hackney. Key Responsibilities Request Management: Process and respond to statutory information requests (SARs and FOIs) from professionals and the public, consistently meeting strict statutory and local deadlines. Data Integrity & Reporting: Maintain accurate records, manage data entry, and produce clear, concise, and accurate reports summarizing complex information regarding children and families. Discretion & Compliance: Handle highly sensitive, confidential data with the utmost discretion, ensuring strict adherence to the Data Protection Act and confidentiality policies. Innovation & Collaboration: Collaborate across the Council to maintain a seamless response process. You will take a proactive approach to exploring and championing new digital tools (such as AI) to streamline tasks and enhance the customer experience. Administrative Support: Provide essential business support, including filing, scanning, managing mail, and data system maintenance. About You To succeed in this role, you will need: Experience: A strong background in administrative or business support roles, ideally within a busy environment managing multiple, competing priorities. (Experience processing SARs/FOIs or working within Children's Services is highly desirable). Communication Skills: Excellent verbal and written communication skills, with the ability to summarize and evaluate complex info and build positive relationships with professionals, foster carers, and families. Tech-Savviness: Proficiency in digital technology (e.g., Microsoft Office, Google Workspace) and a strong adaptability to bespoke case recording systems. Data Literacy: A firm understanding of the Data Protection Act and the secure, lawful sharing of information. Core Values: A demonstrable personal and professional commitment to anti-racism, equal opportunities, and anti-oppressive practices. Additional Information DBS Check: Because this role involves supporting services for children and vulnerable adults, a satisfactory Disclosure and Barring Service (DBS) check at an enhanced level is required. Flexibility: You should possess the flexibility to occasionally meet service demands outside of usual office hours or participate in a staff presence cover rota if required. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Your new company We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association on a temporary basis. This is an excellent opportunity to support a busy housing management team during a peak period, with strong potential for the contract to be extended. Your new role Manage a designated housing patch, delivering a full tenancy management service Act as the main point of contact for tenants, dealing with a range of housing enquiries Manage rent accounts and arrears, taking appropriate action to support recovery Investigate and resolve anti-social behaviour cases in line with policy Carry out tenancy visits, estate inspections, and property checks Support voids and allocations processes, ensuring minimal turnaround times Liaise with repairs and maintenance teams to ensure issues are resolved promptly. Maintain accurate records and ensure compliance with housing regulations Work closely with internal teams and external partners to support tenancy sustainment What you'll need to succeed Proven experience in a generic Housing Officer role within social housing Strong knowledge of tenancy management, arrears, and ASB processes Excellent communication and customer service skills Ability to manage a busy caseload and prioritise effectively Full UK driving licence and access to a vehicle Available at short notice / immediately What you'll get in return Immediate opportunity within a busy and supportive team Strong likelihood of contract extension Opportunity to gain experience within a reputable Housing Association Competitive pay What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a motivated and customer-focused Housing Officer to join our Housing Services team. You will play a key role in delivering high-quality tenancy management services, supporting residents, and ensuring safe, sustainable and well-managed communities.Working across a defined patch, you will be responsible for managing tenancies, resolving complex housing issues, and working closely with residents, colleagues, contractors, and partner agencies to deliver excellent housing outcomes.Key Responsibilities Manage a patch of properties, delivering effective tenancy and neighbourhood management services. Act as the main point of contact for residents, handling enquiries, complaints, and tenancy-related issues. Manage tenancy matters including sign-ups, assignments, successions, mutual exchanges, and tenancy breaches. Investigate and resolve cases of anti-social behaviour (ASB), working in partnership with relevant agencies where required. Carry out estate inspections and identify issues relating to repairs, cleanliness, safety, and environmental improvements. Work closely with contractors and internal teams to ensure timely resolution of repairs and maintenance issues. Support residents to sustain their tenancies, with a focus on prevention of homelessness and early intervention. Prepare reports, case notes, and legal documentation for tenancy enforcement and court action where necessary. Ensure compliance with housing legislation, tenancy agreements, safeguarding policies, and organisational procedures. Contribute to service improvement by identifying trends, sharing insights, and recommending changes to practice. About YouWe are looking for someone who is confident, resilient, and committed to delivering excellent customer service. You will have strong communication and problem-solving skills, with the ability to manage a varied workload in a fast-paced environment.You will also bring: Experience in housing management, tenancy management, or a similar customer-facing role Knowledge of housing legislation and tenancy law (desirable) Experience dealing with ASB, complaints, or complex resident issues Strong organisational skills and ability to manage competing priorities Ability to work independently and as part of a team A commitment to equality, diversity, and delivering fair outcomes for residents If you have the relevant skills then please apply today!

My client is looking for an experienced Helpdesk Scheduler to join the team. Responsible for the end to end administration process for the Shutdown Planning team. Facilitating the coordination of shutdowns and liaising with contractors to schedule PPM, reactive and emergent works within critical buildings. Raising of permits and the accurate translation of contractual and operational demands. Key Responsibilities: Mon - Fri 8am - 5pm Reactive works Closing down PPMs Booking engineers Manage completion of PPM s on Maximo. Manage completion of reactive tasks on Maximo. Schedule PPM s to Engineers. Schedule work orders with engineers Scheduling for all responsive repairs; liaising with tenants, client, contractors and external parties. Scheduling work across all stated contracts Reacting to emergencies raised by the client and overseeing engineer's attendance Plan efficiencies of location and response time improvements Schedule PPM s / WAF s to Subcontractors. Liaise with the client and building officers to schedule planned maintenance, shutdown and emergent works Prepare and send out requests for quotations to subcontractor Instruct, schedule and coordinate subcontractor visits to site Responsible for logging reactive tasks received by internal colleagues and customers Identification of the most appropriate solution to the client request within the contractual process. Actively carry out task management

Job Title: Digital Communications & Events Officer (Contract) Location: London/Hybrid Rate: £168 per day (Inside IR35, Umbrella) Hours: 36.5 hours per week The Opportunity A leading organisation within the education and research sector is seeking a Digital Communications & Events Officer to support its digital presence, communications activities, and events programme during a period of website development and team cover. This is an excellent opportunity for a communications professional with strong web content management experience to join a dynamic team. The successful candidate will initially focus on website maintenance, content updates, and digital optimisation before broadening their remit to support communications and events delivery. Key Responsibilities Digital & Website Management Maintain and update websites using Drupal CMS. Rebuild webpages, update content, and ensure consistency across the digital estate. Monitor website quality and performance using web analytics and optimisation tools. Identify and implement website improvements based on analytics and user feedback. Ensure websites comply with GDPR, accessibility regulations, and digital best practices. Provide technical support for website-related projects and initiatives. Communications Prepare, proofread, and distribute internal and external communications. Support content planning and delivery across digital communication channels. Monitor engagement and provide reporting on communications performance. Assist in developing and sharing key organisational messages. Events Provide logistical and administrative support for both virtual and in-person events. Coordinate event communications and stakeholder engagement activities. Support event planning, delivery, and post-event evaluation. Stakeholder Management Build effective working relationships with internal teams and key stakeholders. Collaborate across departments to ensure consistent messaging and delivery. Ensure all communications activities align with organisational policies and best practice. Requirements Previous experience within a communications, marketing, digital, or web content role. Experience using web content management systems, ideally Drupal (versions 7-10). Experience supporting or coordinating events in a professional or voluntary capacity. Proven ability to support effective communications, particularly in digital environments. Experience using website analytics and user feedback to improve performance. Strong understanding of GDPR, accessibility requirements, and digital compliance standards. Excellent written and verbal communication skills. Strong organisational skills with the ability to manage multiple priorities. Confident using a range of digital platforms and tools.

Senior Finance Officer (Temporary) Location: Hybrid Working Available Contract: Temporary Salary: £200-240/day (umb) MLC Partners are working with an established, values-driven organisation who are seeking an experienced Senior Finance Officer to join their Finance team on a temporary basis. This is an excellent opportunity for a finance professional who enjoys a varied role, combining financial reporting, systems administration, budget management, payroll support, and process improvement. Working closely with senior finance colleagues, you will play a key role in ensuring the smooth operation of the finance function while supporting stakeholders across the wider organisation. Key Responsibilities Manage and maintain the organisation's procurement and finance systems, including user administration, workflow updates, training, and query resolution. Provide payroll processing support and cover when required. Assist with budget maintenance, coding structures, and financial system updates. Support the production of monthly management accounts and financial reporting. Prepare reconciliations and oversee intercompany accounting processes. Process monthly overhead allocations and other month-end accounting activities. Assist with the development and maintenance of finance policies, procedures, and internal guidance documentation. Provide support and cover for finance team colleagues as required. Contribute to ongoing finance process improvement projects. Essential Skills & Experience You will be a proactive and organised finance professional with strong attention to detail and a commitment to delivering accurate, high-quality work. Part-qualified accounting qualification (AAT, ACCA, CIMA, ACA or equivalent). Background working with the Charity/Not-for-profit sector. Knowledge of double-entry bookkeeping. Experience supporting month-end processes and financial reporting. Good working knowledge of Microsoft Excel. Ability to manage competing priorities and meet deadlines. Excellent organisational and communication skills. Team-oriented approach with a willingness to learn and develop. Applicants are being reviewed constantly so please apply now, or reach out to Annabelle at MLC Partners to discuss further.

6 month full-time contract with Birmingham City Council as a Senior Performance Officer Your new company On behalf of Birmingham City Council, we are recruiting a Senior Performance Officer to join the Highways and Infrastructure team. Birmingham City Council is one of the UK's largest local authorities and plays a critical role in maintaining and improving the city's highways, transport networks and infrastructure. The Highways and Infrastructure service manages complex, high-value contracts that are central to the safe and efficient operation of the city, working closely with service providers to ensure strong performance, value for money and accountability. Your new role This role is a 36.5-hour per week position, working Monday to Friday from 9am to 5pm, with a hybrid working arrangement requiring two days per week in the Birmingham City Centre office at Council House. Reporting to the Principal Performance Officer, you will be responsible for providing high-quality performance and management information to support the effective management of highway maintenance and management service contracts operating within the scope of the PFI Interim Services Contracts. You will analyse service provider performance to support decision-making, contract compliance and the application of contract mechanisms, particularly in relation to payments, audit and verification. The role involves monitoring and analysing performance data and reports, assessing service provider programmes and proposals, supporting liaison across internal and external teams, and ensuring that systems and processes are in place to enable effective contract and performance management across the Highways service. What you'll need to succeed To succeed in this role, you will bring strong experience in performance analysis, contract management support or management information reporting within a complex or public sector environment. You will be confident working with large data sets, validating performance information and translating analysis into clear, auditable reports that support operational and financial decision-making. A good understanding of service level agreements, contract performance monitoring and compliance processes is essential, along with the ability to work collaboratively across multidisciplinary teams. You will have excellent attention to detail, strong communication skills and the confidence to challenge information constructively while supporting service improvement and effective contract delivery. What you'll get in return In return, you will receive an hourly rate of £18.61 PAYE plus holiday allowance, equivalent to £20.86 per hour in total. You will benefit from a hybrid working model, a central Birmingham location, and stable Monday to Friday hours. This role offers the opportunity to gain valuable experience within a high-profile Highways and Infrastructure service, contributing to the oversight of critical citywide contracts while developing your performance and contract management expertise within a major local authority. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Ashberry recruitment are currently recruiting a property service manager for a well established housing association in West Yorkshire. In this role, the successful candidate would be expected to oversee the Intensive housing management (IHM) functions at all of the the services ran by the housing association. You would be accountable to: The Head of Service/chief Executive Working hours: 35 hours per week working flexibly Monday to Friday 9am-6:30pm Annual Leave: 20 working days plus 5 days after successful completion of Probationary period plus 8 public holidays THE ROLE WILL INCLUDE; To be the safeguarding and health and safety lead for the organisation. Conducting health and safety visits to properties alongside tenancy management officer and support staff at each service. To identify any health and safety or safeguarding issues and work to resolve with the relevant teams. To liaise with our landlord partners when taking on new properties and ensuring that all paperwork is completed, health and safety standards are met before leases are signed by Heads of Service. (HOS) To ensure stock condition surveys and any new leased accommodation standards checks are completed in conjunction with service managers and all paperwork is uploaded to relevant accommodation folders. To ensure maintenance spreadsheets are audited on a weekly basis and any issues identified are followed through with the relevant team until signed off. To ensure any risk assessments associated with accommodation and or office spaces are reviewed in line with policies and procedures and any issues identified are resolved within time scales. To assist HOS with ensuring that we are complying with all quality assurance by auditing the service practices annually , relating to BQAF and SHIP standards. To work with the Head of Service to complete annual CHAS accreditation and work with HOS to ensure any other accreditations are carried out. To work with the Business Support Manager to organise and host quarterly Speakout forum meetings with Service Users in relation to Intensive housing management, accommodation standards and the organisations Speakout charter. To review IHM related policies and procedures as per the timetable for reviews. INTENSIVE HOUSING MANAGEMENT; To ensure that void properties are turned around and re let within agreed timescales as per key performance indicators for each service. To audit void spreadsheet on a fortnightly basis and discuss any issues with relevant service managers/team leaders. To comply with and ensure teams are working within the Organisation's Referrals & Allocations Policy and procedures in order to maximise occupancy levels and minimise voids. To promote key health and safety policies that protect and safeguard service users as part of our duty of care to vulnerable people. Ensure our Health and Safety Policy and procedures e.g. inspections and tests are carried out across our services in a robust and responsive way to ensure that we can promote a safe environment for our service users to live in. To oversee the buildings are safe and protected from direct or indirect harm. Liaising with relevant building owners or landlord representatives to ensure that our schemes are maintained to a high standard and do not pose any risk to our service users and/or wider community. To audit repairs spreadsheets on a fortnightly basis to ensure all repairs are carried out within timescales. To ensure all properties have an up-to-date annual fire risk assessment in place. To audit the fire reporting spreadsheet on a fortnightly basis to ensure all FRA's are up to date with a clear review date. Ensure staff and service users understand and abide by the fire evacuation procedures. To keep informed of any changes in legislation relating to fire. To work in conjunction with the Council and hostel service manager to ensure that an annual FRA is completed and all actions and remedial work is carried out within timescales. To audit the annual testing spreadsheets to ensure all properties are compliant with all risk assessments required within timescales. To work in conjunction with service managers to review disaster recovery strategies for dispersed accommodation and hostel service on an annual basis. Report any concerns you may have around serious health and safety issues to HOS in order that they can be dealt with as a priority. WHAT IS EXPECTED OF YOU IN THIS ROLE; 1. To have strong leadership skills - to be able to lead from the front. Deploying resources effectively and efficiently in order to meet business objectives and fulfil team performance targets. 2. Team Building - Raising morale and ensuring that everyone is doing their bit to pull as a team and ensure that quality services are being delivered in a fair and consistent manner. 3. Effective support - to be able to guide and support staff in delivering a high standard of intensive housing management services. 4. To apply effective problem solving skills and initiating a project management approach that identifies a problem, apply a solution, implement and monitor effectiveness. 5. To apply strong communication skills that clarifies work tasks and expectations of role/responsibility. 6. To be able to respond to crisis and emergency situations in a calm and responsive manner. 7. To promote health and safety and safeguarding at every level in terms of accommodation, staff, service users and the working environment. 8. To work collaboratively within the management team to ensure that management performance targets and business objectives across the organisation are fulfilled within clear timescales. YOU MUST - - Have previous experience working in the supported housing sector - A full UK driving license - Previous experience in property management - Knowledge of health and safety regulations and Safeguarding procedures - Have a CIH Level 4 or equivalent, or be willing to undertake the relevant training to achieve this.

As the Sales & Marketing Finance Business Partner (FBP), you'll be working in a senior 'individual-contributor' role supporting the Chief Sales Officer (CSO) and Chief Marketing Officer (CMO) within Moorepay. Partnering with the wider leadership teams across Sales, Marketing and Pricing, you'll drive forecasting, performance insight, and decision support across pipeline, bookings/ARR, retention, and unit economics, ensuring strong financial discipline and commercial focus across the go-to-market function. You'll operate as a trusted Finance Partner to commercial leaders, and a key contributor to the Moorepay Finance team. You'll report to the Head of Commercial Finance, working closely with the broader Finance, FP&A, and Group Finance functions. This role will work on a hybrid basis (2-3 days per week) from our Swinton office. Key areas of responsibility will include: Financial Business Partnering - Sales & Marketing Providing clear commercial insight on Sales & Marketing performance, investment decisions, and go-to-market trade-offs. Challenging constructively, ensuring financial implications are understood and factored into decisions. Translating complex commercial and pipeline activity into clear financial narratives at OpCo Exec & SLT level. Planning, Budgeting & Forecasting Owning the end-to-end financial planning, budgeting, and forecasting processes for Sales & Marketing. Maintaining driver-based forecasts across pipeline, bookings/ARR, churn/retention, and commission run-rate. Owning Sales & Marketing overhead budgets, including marketing efficiency, commissions, and related costs. Driving improved forecast accuracy and insight, not just cycle delivery. Revenue Performance & SaaS Metrics Analysing CARR/ARR performance, bridges, and key drivers across recurring revenue. Owning CAC, LTV, LTV:CAC, and payback period reporting, ensuring metrics influence spend allocation and go-to-market decisions. Tracking pipeline, conversion, sales productivity, and related unit economics. Owning multi-touch attribution modelling to ensure CAC is accurately apportioned across marketing channels and touchpoints, providing reliable unit economics for investment decisions. Analysing churn and retention drivers and cohorts, supporting retention initiatives with actionable insight. Marketing ROI & Investment Governance Evaluating channel and campaign performance and supporting investment decisions. Building and reviewing robust business cases for Sales & Marketing initiatives, ensuring clear assumptions, benefits tracking, and ROI discipline. Partnering with Sales and Marketing leaders to define measurable outcomes and performance benchmarks. Cost Management & Financial Control Maintaining strong financial control over Sales & Marketing cost bases, including headcount, commissions, marketing spend, and third-party services. Identifying opportunities for efficiency and cost optimisation without undermining commercial delivery or growth. Managing accruals, controls, and overhead tracking within close and reporting cycles. Sales Capacity Planning & Quota Design Owning sales capacity modelling, including headcount-to-pipeline coverage ratios. Supporting the design and review of commission plans, including accelerators, SPIFs, and threshold mechanics, not just ongoing maintenance. Modelling the incentive and cost implications of plan design changes, and presenting recommendations to senior stakeholders. Partnering with Sales leadership on annual and in-year quota-setting, ensuring quotas are grounded in financial targets and market opportunity. Pipeline Data Governance & CRM Integrity Acting as the finance owner of pipeline data standards, working with Sales leadership to define and maintain CRM stage definitions, hygiene rules, and data quality expectations. Proactively identifying and escalating data quality issues that affect forecast reliability or metric accuracy. Partnering with Data/BI teams to ensure pipeline and revenue reporting is built on consistent, governed definitions. Owning and running structured forecast cadences, including weekly pipeline reviews, monthly forecast calls, and quarterly business reviews, ensuring analysis translates into action. Pricing, Discounting & Deal Governance Alongside the Pricing team, providing financial modelling to support pricing decisions and discounting governance. Owning the governance process for non-standard commercial terms, reviewing deals outside standard parameters before contracts are issued. Providing insight into the financial impact of pricing and deal structure decisions, including margin and ARR implications. Governance, Reporting & Senior Leadership Engagement Preparing clear, concise reporting and insight for OpCo Exec and senior leadership. Supporting Exec-level discussions with fact-based analysis and forward-looking insight. Ensuring KPI dashboards are current, accurate, and flag risks and opportunities early with actions tracked. Ensuring compliance with internal financial policies while enabling pace and agility. Skills & Experience Qualified accountant (ACA / ACCA / CIMA or equivalent). Experience in Commercial Finance, FP&A, or Finance Business Partnering, ideally in SaaS or a recurring revenue business. Strong grasp of SaaS metrics (pipeline, bookings/ARR, churn/retention, CAC/LTV) and comfortable working with data and BI tooling. Strong planning and financial modelling skills, including commissions, ROI, and pricing/discount scenario analysis. Experience in sales capacity planning, quota design, and commission plan structuring. Experience in budgeting, forecasting, and cost control within commercially-focused cost bases. Familiarity with CRM data governance and pipeline management processes (HubSpot or equivalent). Private equity or investor-led reporting exposure (beneficial but not essential). Proven ability to influence senior stakeholders as a senior individual contributor.

MMP Consultancy are seeking an enthusiastic Resident Liaison Officer to support the delivery of planned works programmes for a client based in Swindon. This is a key role focused on building strong relationships with residents, ensuring programmes run smoothly while delivering excellent customer service throughout potentially disruptive works. Key Responsibilities Manage resident consultation and engagement across a portfolio of up to 10 properties per week, ensuring all residents are informed and supported throughout works. Minimise disruption to residents by providing clear communication and proactive support during planned maintenance programmes. Develop and maintain effective communication channels, handling enquiries, concerns, and complaints with professionalism, empathy, and care. Liaise closely with Contract Managers and contractors to assist in the smooth and efficient delivery of works programmes. Maintain accurate call logs, trackers, and records, ensuring all resident interactions and programme updates are documented and up to date. Coordinate access arrangements and support re-scheduling where required to keep programmes on track and within budget. Contribute to community engagement initiatives, supporting wider social value objectives such as reducing unemployment and financial exclusion. Ideal Candidate Proven experience within Social Housing, ideally having worked for a contractor or similar organisation in a Resident Liaison or Customer-Facing role. Experience managing resident engagement across multiple properties (ideally up to 10 per week). Strong customer service skills, with the ability to manage residents effectively during disruptive works. Demonstrates a high level of care, compassion, and empathy when dealing with residents. Confident handling challenging or complex situations in a calm and professional manner. Highly organised, with experience maintaining trackers, logs, and administrative records. Excellent communication skills with the ability to work independently and proactively to meet deadlines.

Division: Education for Industry Group Part-Time: 0.4FTE, 2 Days - 16 hours per week Working Pattern: Saturdays plus one additional weekday, to be agreed with the successful candidate. Permanent LCBT Academy: 3-5 Fashion Street, London, E1 6PX and FRA Academy: Electra House - London, Moorgate EC2M 6SE About EFI Group EFI Group has a bold mission to transform lives, careers and industries through pioneering, industry-led education in fashion, beauty and apprenticeships. Our vision is to deliver exceptional learning experiences, driven by innovation, inclusion, employability, and excellence. About the role We are seeking a highly organised and proactive Facilities & Security Officer to support the safe, secure, and efficient operation of our London College of Beauty Therapy campus. Working with internal teams and external contractors, you will coordinate facilities and security activities, including building maintenance, health and safety compliance, access control, contractor management, and day-to-day site operations. This is a varied, hands-on role requiring strong organisational skills, attention to detail, and a proactive approach to problem-solving. The successful candidate will be committed to maintaining a safe, welcoming, and well-maintained environment for students, staff, visitors, and clients. About you: Qualifications: Health and safety training (e.g. Manual Handling, First Aid, CSCS, Fire Safety, or IOSH) is desirable. A relevant qualification or background in facilities management, security, estates, or a related discipline is advantageous. Experience: Experience working in a facilities, security, estates, or building operations role, with responsibility for coordinating activities, contractors, or site services. Expertise: Good understanding of facilities management, health and safety requirements, security procedures, contractor management, and compliance within a multi-use environment. Skills: Strong organisational, communication, and problem-solving skills, with the ability to prioritise tasks, coordinate multiple activities, maintain accurate records, and respond effectively to operational issues. Values: Commitment to providing a safe, secure, and welcoming environment for students, staff, and visitors, with a professional, collaborative, and customer-focused approach. If you feel your skills and experience would fit well within our team and you meet many, but not all of our listed qualifications for this role, please apply or get in touch with our Recruitment Team to discuss further. Why The EFI? We foster a culture where our team members can lean on each other, recognise each other, and celebrate together! At EFI, we prioritise your growth and wellbeing with a range of fantastic benefits, including: Funded Professional Qualifications: Support for personal and professional development, including a personal growth allowance of £400 annually, paid for professional qualifications, LinkedIn Learning access and annual CPD. Generous and Flexible Leave Options: A range of enhanced leave options, including birthday and celebration leave. Market-Leading Family-Friendly Pay: Including six months of fully paid maternity, adoption, and shared parental leave. Monthly Wellbeing Allowance: Including a customisable monthly wellbeing allowance of £50, and funded counselling/CBT through Education Support Employee Assistant Programme. Pension: We offer a 5% employer pension contribution, supporting you in planning for your future. To explore the full range of our benefits, please click here . Salary: From £11,210 to £11,800 per annum 0.4FTE (pro rata £28,025 to £29,500 per annum 1FTE), subject to qualifications and experience. How to apply/Next Steps: Click 'Apply for this job' to submit your application. Closing Date: 8am on Tuesday 30th June 2026. Interviews/Recruitment Day: Week commencing 6th July 2026, in-person at LCBT Academy: 3-5 Fashion Street, London, E1 6PX More Information/Contact us: For more information about the EFI Group, visit our EFI , FRA , LCBT , EFI Awards , EFI Training websites and refer to the job description. Please contact for further information. The EFI is fully committed to safeguarding and promoting the welfare of young people and vulnerable adults. Candidates offered positions will be required to undergo thorough safeguarding background checks as a condition of the offer. Thank you for sharing our values and commitment to student safety.

As Chief Financial Officer, you will work closely with the CEO, COO and Board. Your new company Abbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The current incumbent, James believes "This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & Management Accounts. There's a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and CEO, Sally. Your colleagues are a great bunch of people, and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don't take yourself too seriously!" Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society's long-term direction and future success. Key responsibilities Strategy & Planning Support the development of organisational strategy and business planning. Use your knowledge and experience to proactively originate new ideas to discuss with the CEO. Identify funding opportunities and support budget development for new initiatives. Lead forward-looking financial strategies with a focus on risk, sustainability and growth. Oversee budgeting, capital planning and KPI frameworks. Operations Play an integral role in executive-level decision-making. Build strong, collaborative relationships across the organisation and support non-finance colleagues. Develop and enhance financial systems and processes. Manage investment relationships to maximise returns. Lead the finance function and oversee payroll, purchasing and transactional processes. Oversee due diligence, acquisitions and potential divestments. Lead the development and maintenance of the Society's IT systems. Financial Reporting Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS. Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management Identify key financial and operational risks and implement mitigation strategies. Oversee legal matters related to the Society's financial assets. Maintain robust internal controls and ensure full regulatory compliance. Review insurance cover and ensure audit readiness. Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management Lead cash flow management and financial forecasting. Arrange financing and third-party funding as required. Oversee investment portfolios and protect the Society's funds. Stakeholder & Third-Party Management Build strong relationships with banks, investment advisers and insurers. Represent the Society in financial and legal matters. Monitor and report third-party performance to the Board. Additional Responsibilities Maintain ongoing professional development. Promote equality, diversity and human rights within the organisation. Keep abreast of sector developments and relevant legislation. Undertake additional duties as required by the CEO. What you'll need to succeed Qualifications & Experience ACA/ACCA/CIMA (or equivalent) qualification. Minimum seven years' progressive experience, ideally within a not-for-profit environment or SME. At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered). Proven experience working with Boards and executive leadership. Excellent written and verbal communication skills. A collaborative approach with the ability to support and influence non-finance colleagues. A broad understanding of organisational performance beyond finance. Key Skills Strategic planning and organisational vision. Financial strategy, modelling and planning. Strong budgeting, forecasting and analytical skills. Experience improving systems and processes. Commercial acumen and sound financial judgement. Team leadership and cross-functional collaboration. Ability to review and interpret legal documentation. Acts as a trusted partner and sounding board to the CEO. Soft Skills Approachable, personable and easygoing style. A sense of humour and ability to build rapport. Intelligent, confident and clear-thinking. What you'll get in retu rn This is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you're looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation.This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

This is a permanent /part-time role. Rugby town centre based - 20 hours a week over 5 days - hybrid working 3 days office - 2 days home based. Operating in a busy fast paced environment - supporting the HR Manager Key Responsibilities and Accountabilities: Recruitment - Co-ordinate the recruitment and interview process. Prepare and process offer letters/ contracts of employment in a timely fashion. Onboarding and offboarding - manage the induction programme. Support line managers to ensure review meetings are conducted with all associated follow up paperwork. Systems maintenance and reporting - Maintain accurate employee records. Provide management reports, Provide accurate employee data for payroll processing. Health and safety - Carry out a range of Health and Safety risk assessments. Monitor fire wardens an first aiders and ensure there is always adequate cover in the office. Assist in the review of the H & S handbook and any other H & S policies and the roll out to staff. The ideal applicant for the role will have a good level of education and have worked in HR/ Health and Safety previously. You need to have outstanding IT and administration skills and experience. Interested? Please apply below. If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.