45 jobs found

Senior Repairs Coordinator Location: Basildon Job Type: Permanent Working Arrangement: Fully Office Based Salary: 28-30K About the Role We are currently seeking an experienced Senior Repairs Coordinator to join our growing team based in Basildon. This is a permanent, fully office-based position within a fast-paced social housing environment. The successful candidate will play a key role in managing and coordinating responsive repairs and maintenance works, ensuring high levels of customer service, operational efficiency, and compliance with client KPIs and SLAs. Previous social housing repairs experience is essential for this role. Key Responsibilities Coordinate and schedule responsive repair and maintenance works for operatives and subcontractors. Manage daily diaries to ensure maximum productivity and efficient planning. Act as the main point of contact for tenants, clients, and engineers regarding repair updates and appointments. Monitor works in progress and ensure jobs are completed within agreed timeframes and service levels. Escalate complex repairs and complaints where required. Support the management team with day-to-day operational oversight. Ensure all systems and records are accurately maintained and updated. Liaise closely with supervisors, planners, and contractors to resolve scheduling and operational issues. Monitor outstanding jobs and proactively drive completion. Assist in mentoring and supporting junior coordinators where required. Maintain excellent customer service standards at all times. Essential Experience & Skills Proven experience working within social housing repairs and maintenance. Previous experience in a Senior Repairs Coordinator, Repairs Planner, Scheduler, or similar role. Strong understanding of responsive repairs processes and scheduling systems. Experience managing high-volume workloads in a fast-paced environment. Excellent organisational and communication skills. Ability to prioritise workloads and problem-solve effectively. Strong IT skills including Microsoft Office and housing/repairs management systems. Ability to work well under pressure and meet deadlines.

Planner Hybrid working - 1 day in 4 from home Based in East London Temp 12 weeks - with view to go FTC after We are currently seeking an experienced Planner / Scheduler to join a busy Social Housing team on a temporary basis. This is a great opportunity for someone with previous planning experience within repairs and maintenance who is looking for their next contract role. Key Responsibilities: Scheduling and allocating reactive maintenance works to engineers and operatives Managing diaries and appointments to ensure maximum productivity Liaising with tenants, contractors, and internal teams regarding appointments and updates Monitoring ongoing works and rescheduling where required Ensuring all jobs are logged and updated accurately on the system Delivering excellent customer service at all times Requirements: Previous experience working as a Planner or Scheduler Social Housing or Property Maintenance experience is essential Strong organisational and communication skills Ability to work in a fast-paced environment Good IT skills and experience using scheduling systems

Repairs Planner Location: Finsbury Park, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.

An exciting opportunity has arisen for an experienced Planner to work with a Housing Provider based in North West London on an ongoing basis. This role would suit Repairs Planners, Repairs Scheduler's, Repairs Administrators with previous experience of repairs diagnosis and scheduling. Duties: Provide effective planning of regional operative's diaries working closely with the regional operational team to support the achievement of operational KPIs. Coordinate the efficient scheduling of maintenance repairs for operating needs and customer requirements within the area. Maintain the scheduling system and provide internal and external customers with timely and accurate information. Liaise with customer service colleagues in relation to appointments and updating of all systems when operatives report issues. Ensure that all written, electronic and telephone enquiries are answered and resolved effectively in accordance with agreed service standards and timescales. Work closely with the commercial team in relation to subcontractors purchase orders and variation orders to ensure continued value for money and commercial procedures are followed. Ensure compliance with GDPR regulations when processing customer data. Take appropriate Health and Safety measures to ensure personal safety and the safety of our customers and colleagues. Support the protection and safety of our customers by ensuring safeguarding procedures are followed and safeguarding concerns are appropriately identified, monitored and reported. Experience Required: Excellent communicator, with strong organisational skills GCSEs at Grade C or above and including Mathematics and English Proficient IT skills including use of Microsoft Excel and Word Proven background in a customer service focused environment Experience of using database systems (Connect / Northgate / DRS) Construction related knowledge Previous experience of working with a Housing Association / Local Authority or Maintenance Contractor in either a Scheduling or Customer Service capacity

Estates Manager, large mixed property private estate. Salary up to £60,000 Your new company The estate consists of over 2,000 acres including let farms, moorland, and woodland. There are also a considerable number of houses, cottages, and commercial properties, many of which are listed, including a historical site. In addition to the let estate, the estate has in hand catering, tourism and retail, hotel, and holiday cottages. The estate is situated around the local village, the majority of which lies within the Yorkshire Dales National Park. In common with the rest of the Dales, the estate is set in an extremely popular area, and welcomes significant numbers of visitors per year. Your new role Property and Project Management The management of all reactive & planned maintenance, refurbishment works, compliance works and capital projects within the Yorkshire Estates Portfolio. Using the property management systems to enable the effective operation, notification and recording of repairs, maintenance, and compliance of estate properties. Liaison with tenants/occupiers of all properties and recharge expenditure as appropriate. Appointment of external advisers such as planners, architects and engineers where required. Tender and administer works for the two Service Level Agreement Contracts for annual compliance works and quintessential external repairs and painting programme. Periodic condition inspections and surveys and dilapidation schedules. Regular inspection, assessment, and monitoring of building works regarding safety, procurement, efficiency, quality, timeliness and value for money. Incorporation of sustainable building practices in projects where possible. Maintain an up-to-date knowledge and understanding of CDM Regulations and legal matters concerned with safety in buildings management, and of building materials, trades and construction methods. Health & SafetyAppointment of contractors for all building works, in accordance with the contractor approval process and that JCT contracts are completed where necessary.All building works in accordance with relevant legislation, regulation and guidance.Risk Assessments and Method Statements (RAMS) process, ensuring that RAMS are prepared and submitted by appointed contractors for all building works and to review where required. Management Lead and manage direct reports, conducting annual performance reviews, including looking at their development and growth and general wellbeing. On call, out of hours cover for the Building Department, ensuring a fair rotation of duty within the department and effective communication. What you'll need to succeed A minimum of five years relevant post qualification experience. A degree in Building Surveying or related field is preferred but not essential. CIOB or RICS qualification desirable. Experience in estates and rural properties with knowledge of agricultural buildings, both modern and traditional. Technical expertise and knowledge of building regulations & legislation. Health & Safety knowledge including CDM regulations and safe working practices across all aspects of surveying & construction. Financial acumen - understanding of budgeting and cost control for projects. Proficiency in IT, including Excel, Word, Microsoft 365, GIS Mapping, and ideally FixFlo and CAD for surveying. Full UK Driving Licence. What you'll get in return In return, you will get a salary of up to £60,000 doe. As well as your standard benefits, you will also have unique discounts on attractions, staying, and dining on the estate or other locations owned by the family. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Scheduling Manager - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford, East London 36,000 - 38,000 per annum Here at Howells, we are working with a leading social housing repairs & maintenance contractor to recruit a successful and proactive Scheduling Manager to join their team based in Stratford. As the Scheduling Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance is essential Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online!

Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.

Experienced and professional Repairs Planner required to work with a leading and highly reputable London based Local Authority. My client required and experienced Repairs Planner to join their award-winning maintenance division on an on going temporary contract. Are you looking to work with a prestigious and well-known employer? Please see below details. Location: North London Pay: 22.01 per hour (Paid weekly via umbrella) Hours: 9an - 5pm ( 2 days from home) Start Date: ASAP Duration: 3 months (rolling contract) We are seeking an experienced Social Housing Planner to join our team, responsible for coordinating and managing a team of 12 tradesmen and subcontractors. Key Responsibilities: Planning and scheduling works within a social housing environment Managing and coordinating a team of operatives and subcontractors Ensuring efficient allocation of jobs and resources Liaising with clients, tenants, and internal teams Maintaining high standards of service delivery and compliance Requirements: Proven experience working as a planner within social housing (essential) Strong organisational and communication skills Ability to manage multiple workstreams and priorities Experience coordinating multiple trades Important: Please do not apply if you do not have direct experience working as a planner in social housing.

Site Service Technician West Midlands Up to 45k + car Responsible for the efficient maintenance and servicing of UV Disinfection Systems on site in the Severn Trent Water network. Key Accountabilities: Tasks and responsibilities: The key objectives of the appointment are:- To undertake planned & reactive calibrations, servicing, maintenance and repairs on UV Disinfection Systems to the company's high standard. To undertake fault finding tasks and rectify in a responsive efficient manner. To undertake and provide a service on the Company's emergency/out of hours "Call Out Rota" for our Client in the Severn Trent area. Provide good liaison / communication and provide positive feedback between site and office staff. To record all data from site, which is relevant on-site report forms along with photographic evidence. Be a responsible representative at site assuring all works is carried out to a high standard in a safe manner promoting good customer relations. Assist the UV Team Leader & Site Services Co-Ordinator in the planning of works under the UV Contract for upcoming activities, ensuring that materials and equipment are optimised for upcoming scopes of work. Lead excellent working practices, including: Health, safety & environmental compliance. Data protection & information security. Customer focus. Team Behaviour. Housekeeping. Continuous improvement. Compliance with the Company's Business Quality Management System. To assume other responsibilities as required and work with colleagues to further the good performance of the Company. To always abide by the Company's Culture and Values. Maintain a 'site diary' detailing activities and key events during the course of your activities. Share the diary with your work planner / manager as required. Where testing is required, accurately record on relevant documentation. Ensure that the site, equipment and vehicles are exceptionally clean, maintained and orderly. In particular, ensure that test equipment, tools, apparatus and cabling do not present a hazard. Where applicable, barrier-off areas and ensure that only authorised and competent persons are present within the work area. Demonstrate strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and personnel. Work hard and diligently to provide exceptional customer service. Essential skills At least 3 years of relevant/similar site work experience within a customer-based or customer focused environment. Experience on UV Reactors & Disinfection systems, relatable experience can be considered. Electrical / Commissioning background preferred, with demonstrable fault diagnosis and repair capability. Good IT skills. Knowledge of the Water Industry. Solid report writing skills. Health and Safety awareness. Qualifications Apprenticeship served in a relevant Electrical / Mechanical / Instrumentation discipline (Electrical preferred). City & Guilds NVQ Level 3 in relevant discipline. Certificate of Testing & Inspection 18th Edition (or working towards). ECS Card (Gold) or equivalent.

REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - 1 day a week from home Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV

Technical Planner - Repairs & Maintenance £30,000 - £40,000 Kings Lynn (Office Based) Gap Construction are recruiting on behalf of a growing property maintenance and construction business delivering repairs, voids, and planned maintenance works for housing associations and local authority clients. Working across reactive maintenance and larger multi trade projects, the company has built a strong reput click apply for full job details

Repairs Planner Location: Lambeth, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Lambeth. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.

Senior Planner - Social Housing Repairs & Maintenance Based in Kingston Full-Time, Temporary position 3-6 months Hourly Rate: 14.50- 16.30 an hour We are working with a leading Social Housing contractor to recruit a proactive and experienced Senior Planner to join their team, to be based in their office in Kingston. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Senior Planner, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Planners and Call Handlers, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in social housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information and your chance of securing this role please apply online now or call Meg on (phone number removed)!

Electrical Assembler Test Engineer Days 37 hours per week + OT 33 Days Holidays + Exc Benefits Leading specialist manufacturer with global presence Our client, based in Oldham, has a reputation for innovation and they consistently lead in their chosen industry sector. They have enjoyed continued growth in both the domestic and export markets and have a strong order book and an exciting future. Due to continued growth we are looking to recruit an experienced Electrical Assembler & Test Engineer to join their team. The role is primarily focused on electrical and functional testing, fault diagnosis, and regulatory compliance with assembly and production support activities undertaken where required. Key duties include; To carry out the electrical assembly of parts, sub- assemblies and products in line with the requirements of engineering drawings. To prepare products for testing, including powering up products and carrying out pre- test safety checks. Undertake electrical panel wiring and control system assembly in accordance with engineering drawings and wiring schedules Carry out mechanical assembly, sub-assemblies and complete units where required Support production builds to ensure products are completed on time, to specification, and to quality standards To follow Company Quality Control procedures i.e. ISO(Apply online only) To test products in line with Company procedures To maintain production in line with the production plan and instructions from the departmental supervisor/planner to ensure that other production departments are supplied with products and parts to maintain their own plan. To carry out, where appropriate, repairs and maintenance to plant and equipment Occasional site work To be considered for this position the successful candidate must have; Proven experience in electrical testing and fault-finding of electromechanical equipment Electrical panel wiring and control system experience Ability to read and interpret electrical schematics, wiring diagrams, and engineering drawings Strong understanding of electrical safety and compliance requirements Experience working within a structured production or test environment Ability to work independently and as part of a team with a high level of attention to detail Strong problem-solving and diagnostic skills 18thEdition Absolutely an advantage! Hours of work are 37 per week, Monday to Friday or there is an option to work a 9 day fortnight giving you every other Friday off. you are seeking a new opportunity with an established growing company please send your CV to Chris Chambury at The Recruitment Fix.

Job Title: PA / Receptionist / Executive Assistant Location: Trowbridge, Wiltshire Salary: Competitive Job Type: Permanent, Full Time About us: The key objective of the role is to assist with the efficient, effective running of the practice and ensuring that clients are served well, the team is working productively and harmoniously, and contributing to the profitability and success of the practice. About the role: The Role of the PA is primarily to assist the partners in managing the practice and in fulfilling their roles. The role of the receptionist is to be the front of office. The role of the Executive Assistant is to support the partners in ensuring the smooth running of the office and the premises. The role may also involve providing administration and support generally as and when required. This will include admin support to the Compliance Officer and the Money Laundering Reporting Officer. PA Duties: Scheduling appointments for the financial planners and partners, and clients and confirming appointments, and managing calendars. Reminding financial planners of appointments and ensuring that the technical team have prepared the necessary documentation in good time for the financial planners ahead of client appointments. Ensuring that the meeting room is booked and available for appointments and meetings, and that parking is available for visitors when needed. Ensuring all client reviews are scheduled and letters to clients are sent in good time and followed up when not responded to by clients. Requesting the clients bring all necessary documentation, I.D., cheques, etc to meetings as are required. Responding to and composing email communications on behalf of the financial planners and partners and assisting them generally in managing email volume. Dealing with correspondence and report production and etc for the financial planners and partners, including dictation and etc. Ensuring the Partners are not disturbed by external telephone calls during their prime time and ensuring, as far as possible, they return essential calls. Managing client satisfaction questionnaires. Issuing greeting cards to clients on their birthday and at Christmas. General PA responsibilities as and when required. Assisting the Technical Support Team at peak periods with general administrative support. Receptionist Duties: Ensuring that all incoming telephone calls are dealt with in an appropriate manner and ensuring that, as far as possible, telephone calls are returned. Ensuring that the answering machine is set and any messages left are dealt with. Meeting, greeting and welcoming all clients and other visitors to the office and ensuring that they are provided with refreshments. Clearing and tidying of meeting room following meetings in readiness for next use. Arranging refreshments and the preparation of buffet lunches for client meetings and other meetings. Ensuring that incoming mail is opened promptly each morning and ensuring that the mail is recorded and distributed. Ensuring that all outgoing mail is dealt with appropriately and recorded. Executive Assistant Duties: Taking responsibility for the smooth running of the office generally and management of junior staff. Maintaining the schedule of office and property projects/jobs/maintenance/repairs/servicing. Arranging and overseeing office cleaning, office repairs and maintenance in conjunction with the Partners. Arranging for visits by consultants (IT and otherwise) from time to time as necessary and scheduling appointments with staff accordingly. Ensuring that good office procedures are implemented to ensure the financial planning process progresses efficiently and effectively. Procuring office supplies economically, checking delivery notes, approving invoices for office supplies, and liaising with the accounts administrator. Preparing agendas for team meetings in conjunction with the Partners, taking minutes of meetings and circulating action points. Ensuring the work of general administration is undertaken efficiently and that all outstanding requests for information from clients and outside agencies are followed up (if asked for by Tech Team). Providing support to the Partners in the areas of health and safety, compliance, HR, completion of staff records, CPD records, analysis of data and as generally is necessary directed. Annual appraisal management and oversight. Compliance Administration: - Support the MLRO and Compliance Officer with their roles. - Recording and reporting the Planners CPD. - Monitoring of compliance registers, monthly. - Preparing internal compliance policies such as Data Protection, Training & Competence, Anti-Money Laundering, TCF. - Preparation of all internal compliance documents and updated as necessary with legislation. - Ensure annual tests are carried out by staff in relation to training in Data Protection, Anti-Money Laundering, TCF and etc. - Liaising with external compliance support. Premises Management: - Central point of contact for Tenants. - Point of contact for office letting enquiries and viewings. - Oversee facilities management, including maintenance, cleaner, boiler servicing, IT, telecoms and etc. Human Resources: - Supporting the Partners with all HR matters. - Manage and log all holiday requests and recording of sickness absence and etc. - Management of appraisals, from scheduling to completion. - First Aid and supplies of first aid materials. About you: - Being well organised and having the ability to organise the work of others. - Being able to work on own initiative without supervision. - Being able to work as part of a team. - Possessing the ability to work under pressure. - Having a fine attention to detail and taking a pride in one's work. - Having the ability to identify and correct errors in the work of others. - Having excellent oral and written communication skills and high standards of personal presentation. - Having excellent typing and IT skills. - Being competent in the use of Microsoft Office software (Word, Excel, PowerPoint, Outlook and databases). - Demonstrating values that reflect personal and business integrity, honesty, openness, accountability and responsibility. - Be admired and respected by clients and team members alike. - The role involves flexibility and the need for personal development by training and qualification, as necessary. What we offer: Personal development by training and qualification, as necessary. Additional Information: The role involves providing administration and support generally as and when required. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of; Personal Assistant, Executive Assistant, EA, Receptionist, Office Manager, Practice Manager, Administrative Officer, Financial Services Admin, Front of House, and Facilities Coordinator also be considered for this role.

Working hours: Full time - 36 hours per week Schedule type: Office based for the first 3-6months. Hybrid working allowed after this point, 1-2 days home based dependant on business needs. The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Property Services Planning Team Leader, you'll join a forward-thinking team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing In this role you will support effective delivery of Property Services by leading the day-to-day planning and scheduling function. This role is hands-on, with responsibility for managing time-sensitive scheduling activity, responding to changes such as cancellations, and ensuring work is allocated in a way that optimises resource use and meets service stands. You will: Provide day-to-day guidance, coaching, and support to schedulers/planners. Ensure team members prioritise urgent and emergency work appropriately. Maintain reliable system data to support performance tracking and reporting. Promote a positive, collaborative and high-performance team environment. Identify and escalate risks related to scheduling, delivery and data accuracy. Work with managers and stakeholders to enhance service delivery and team productivity. What you'll bring We're looking for someone who has: Experience supporting or supervising a team in a fast-paced operational environment. Understanding of property maintenance processes and job sequencing. Experience working within a planning, scheduling or coordination function, ideally within housing repairs, construction, or maintenance. Ability to maximise operative productivity though effective scheduling and prioritisation. A strong working knowledge of scheduling and housing repairs systems (e.g. Microsoft Dynamics, iProperty Cloud, More IQ, DRS, or similar.) Ability to interpret operational data (e.g. job volumes, utilisation, appointment performance) and take action. Why join Raven? At Raven, we're more than just a housing association - we're a community focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Selection process Your application will progress through the following stages: 1.Application Review Your CV and supporting documents will be reviewed by Reed Recruitment against the essential criteria outlined in the Skills & Experience section of this advert. Please ensure your CV clearly demonstrates how you meet the required criteria in order to be considered. 2.Microsoft Teams Interview If shortlisted, you will be invited to a Teams interview. During this stage, you will be assessed against the Skills & Experience criteria and your overall suitability for the position. 3.Face-to-face interview Successful candidates will be invited to attend a face-to-face interview. This is the final stage of the selection process and will determine the outcome of your application. 4.Feedback Feedback will be provided following the interview stage. Successful candidates will then be considered for an offer. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Planner / Scheduler (Social Housing Repairs) Location: Harrow Contract: Temporary - 3 Months Pay Rate: 16.00 per hour We are currently recruiting for an experienced Planner / Scheduler to join a busy social housing repairs team based in Harrow on a temporary 3-month contract. The successful candidate will play a key role in coordinating and scheduling responsive maintenance and repair works, ensuring operatives are deployed efficiently while delivering excellent customer service to tenants. Key Responsibilities: Scheduling and planning repairs and maintenance appointments for operatives. Managing diaries and allocating jobs based on priority, location, and skill set. Monitoring work progress and making adjustments to schedules as required. Liaising with tenants, operatives, subcontractors, and internal teams. Ensuring appointments are completed within agreed service levels and KPIs. Updating and maintaining accurate records on internal systems. Handling incoming calls and queries relating to repairs and maintenance works. Essential Requirements: Previous experience in a Planning or Scheduling role within Social Housing, Repairs, Maintenance, or Property Services. Strong understanding of responsive repairs and maintenance processes. Excellent organisational and communication skills. Ability to work in a fast-paced environment and manage changing priorities. Competent IT skills and experience using scheduling or workforce management systems. Strong customer service skills and attention to detail.

Works Planner / Scheduler - Local Authority Reading (Office-based, 5 days per week) Bennet Road, ReadingHourly rate: £14.59Contract Length: initially 4 months with a possibility of getting extended About the Role We are working for local authority to recruit a Work Planner to support the delivery of responsive and high-quality housing services. This is a varied and fast-paced role combining administration and customer service. You will play a key part in ensuring housing repairs, maintenance, and inspections are managed smoothly, delivering a positive and reliable service to tenants, leaseholders, and stakeholders. If you are organised, proactive, and enjoy working in a customer-focused environment, this is a fantastic opportunity to make a meaningful impact within a public sector setting. Key Responsibilities Manage work orders and job tickets from initiation through to completion Raise, allocate, and close repair and maintenance jobs using internal systems Act as a key point of contact for tenants, contractors, and internal teams Ensure clear, timely, and professional communication to deliver excellent customer service Maintain accurate records and databases with a high level of attention to detail Produce and proofread documents, reports, and meeting minutes Support performance monitoring through data collection and customer feedback analysis Assist operational teams to ensure efficient service delivery If you have the expertise and experience APPLY NOW alternatively contact Muzna Naqvi at Reed Reading office

As a multi-trader you will cover most aspects of property maintenance, this will involve carrying out repairs and maintenance ) Social Housing properties, ensuring all work is undertaken to a high standard with the minimum of supervision. The multi-trade takes ownership of work, aiming for 'First time Fix' on all jobs, operating within the company Health and Safety guidelines, and remaining within budget and time parameters. They provide more than 13,000 affordable homes in local authority areas across Kent, Surrey and Sussex. p. Our residents are our number one priority, which is why our main strategic purpose is to help people flourish. We do this by providing great homes and services, by making a positive difference to the communities we serve and by providing an inclusive and inspiring place to work. Duties & responsibilities: Multiple repairs in a short space of time so you must be organised and efficient to support properties being re-let as swiftly as possible. Carry out general repairs and maintenance tasks ensuring all work meets high-quality standards in line with the void specification. Works will vary in their nature and so you must possess a broad range of good trade skills. Take ownership of assigned work, aiming to resolve issues on the first visit to minimise repeat visits and disruptions. Complete tasks within allocated budgets and timelines to maintain operational efficiency. Operate in accordance with company Health and Safety policies to ensure a safe working environment. Keep up to date with the latest technical advancements and legal requirements relevant to your areas of expertise. Execute duties with minimal supervision whilst maintaining professionalism and a strong commitment to quality. Accountabilities: Advising your supervisor or planner/scheduler in a timely manner when support may be required. Working in partnership with other trades to complete projects. Recording and submitting accurate data using relevant business systems electronic devices. Affording excellent customer service to client representatives. Arranging purchase of materials required to deliver the works in a planned and efficient manner Always comply with safeguarding policy and H&S standards. Operating within the company's occupational road risk policies and procedures Benefits: Van +Fuel Card RG Setsquare is acting as an Employment Business in relation to this vacancy.