69 jobs found

Role Summary We are looking for a highly skilled Automation Test engineer with expertise in Identity and Access management (IAM) back-end validation. Skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities Build and maintain an automated test framework and suites for API, event, and graph-based services (Python/PyTest). Define and execute test plans/cases/data aligned to requirements and technical specs; maintain FR/NFR traceability. Validate IAM concepts and access models (RBAC/ABAC/ReBAC/PBAC) and test decision points "as code" (policy-as-code). Perform API automation, contract testing, and replay/reprocessing scenarios. Validate graph data (nodes/relationships/hop logic) and event lineage/change behaviour. Experience in Neo4J is preferred. Produce regulatory evidence as required; support entry/exit criteria and test governance activities. Create/manage Jenkins pipelines to manage tests executions and reporting as part of CI/CD. Log, track, and drive defects through triage to closure (JIRA/ Zephyr); communicate progress to stakeholders. Collaborate with Cloud Security, DevOps, and Engineering teams; contribute to improving testability and quality. GCS is acting as an Employment Business in relation to this vacancy.

Security Engineer 35,000 - 40,000 + Private Healthcare + Van + Excellent Company Benefits Home Based: Commutable to London Are you a Security Engineer looking to take the next step in your career within a well-established company that have an excellent reputation for being at the forefront of their industry by providing an outstanding service? On offer is a fantastic opportunity that provides long term development opportunities in a role covering a local patch with great work life balance. This market leading company have a passion for providing high quality security services to their loyal client base on an international scale. As a result of continued year on year success, the company are now looking to add to their specialist team of engineers. In this highly varied Monday to Friday role, you will be home based travelling to clients installing, servicing and maintaining security systems such as CCTV, Biometric Access Control and Entry Systems. This is an excellent opportunity for an experienced Security Engineer looking to join an engineering pioneer with great progression opportunities alongside an excellent work life balance. The Role: Installation and Maintenance of Security Systems Monday to Friday's days based Field based The Person: Security Engineer Full UK Driving License Commutable to London Reference: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Jake Steele at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

We're really proud to be recruiting exclusively for this exciting position as an Administration Coordinator . Working for an extremely successful company, on the outskirts of Canterbury, you'll join a business that has grown from 35 staff to 100! In this role, you'll be responsible for providing essential administrative and coordination support to the team within a B2B and B2C environment. The role focuses on order processing, basic procurement, stock control, engineer scheduling, and delivery coordination to ensure customer service is delivered efficiently, accurately, and on time. This is an operational, detail-focused role that acts as a key link between customers, field engineers, suppliers, and internal delivery teams. Your next employer offers an enviable company culture, and you'll receive leading benefits: 25 days annual leave plus Bank holidays Birthdays Off 6 Month Reviews Home Broadband Regular Office Food Events Lunch & Learns with Leadership Team Regular Team Socials Concessions (Discounted UK Holidays, Sky TV Packages etc) Perkbox (Including over 9,000 perks, discounts and benefits) Virtual GP Appointments - Dr Care Anywhere Vitality Private Medical Insurance Please find further details below: Job Title: Administration Coordinator Location: Near Canterbury, Kent. Your own transport is essential due to the location of this company. This position is 100% office based. Salary: 26,000 Duration: 6 month FTC Hours: Monday to Friday, 9am - 5:30pm As the Administration Coordinator your responsibilities would be: Service Delivery & Order Administration: Process and track customer service orders from acceptance through to completion. Place orders with suppliers. Maintain accurate order records within CRM, service delivery, and tracking systems. Monitor order progress, update stakeholders, and escalate delays or issues as required. Field Engineer Scheduling & Coordination: Book and coordinate field engineers for installations, surveys, and service visits. Maintain engineer schedules, ensuring efficient use of resources and adherence to delivery timelines. Liaise with engineers to confirm appointments, access requirements, and job readiness. Stock & Basic Procurement : Order standard stock items in line with approved procedures. Track stock levels for field engineering teams and highlight low-stock or replenishment requirements. Maintain basic inventory records, including stock issued, received, and returned. Support asset tracking by ensuring equipment allocation is recorded correctly. Supplier & Internal Coordination: Liaise with suppliers to confirm order status, lead times, and delivery dates. Work with internal teams including Service Delivery, Engineering, Finance, and Sales to support smooth order fulfilment. Support issue resolution related to delivery, stock availability, or scheduling conflicts. Delivery Management Office Support: Provide general administrative support to the Service Delivery function. Prepare and maintain delivery trackers, reports, and status updates. Ensure documentation is completed and stored correctly for audits and reporting. Support continuous improvement by highlighting recurring delivery issues or process gaps. You'll be the ideal candidate if you have the following skills and experience: Previous experience in an administrative or coordination role Strong organisational skills with the ability to manage multiple tasks and priorities. High attention to detail and accuracy in data entry and record keeping. Confident communicator, comfortable liaising with engineers, suppliers, and internal teams. Competent with Microsoft Office (Excel, Outlook, Word) and ideally business systems (CRM / order management tools). Basic understanding of stock control or inventory management. Comfortable working in a fast-paced, operational environment Team-oriented with a customer-focused mindset Next steps: If you have the above skills please apply today! Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a 100 voucher of your choice! Terms apply Please note if your skills match the requirements for the job then you will receive an e-mail from us (remember to check your junk mail). If you do please call us on (phone number removed) ASAP or within 24 hours to discuss the position in further detail with Pippy (Senior Candidate Consultant) or Nicola (Permanent Consultant). We look forward to your application. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Production Planner Location: Sheffield We are currently seeking a Production Planner to join a manufacturing business within a busy production environment. This is a key role responsible for ensuring the production plan is effectively managed and that on time delivery KPI's are consistently achieved and maintained at a high standard. You will work closely with internal teams and external customers, providing daily and weekly updates on live production orders, ensuring strong communication, accurate planning and proactive problem solving across the production process. Key Responsibilities Develop and maintain daily and weekly production schedules based on sales forecasts, inventory levels and customer orders Complete daily time bookings and data entry against the production plan Assess raw material availability and equipment readiness to support production requirements Monitor and report on production status, escalating issues to management where necessary Manage and resolve production disruptions and productivity challenges with the production team Liaise directly with customers to provide regular production updates (daily/weekly) Ensure the transport plan is implemented effectively, managing any required changes Maintain regular communication with the dispatch team Review production documentation prior to release Collect, record and store PODs for VAT and audit purposes Scan and securely file all production related paperwork Raise purchase orders as required Skills & Experience Required Proven experience in a Production Planning, Scheduling, or Supply Chain role Strong working knowledge of ERP/MRP systems Excellent inventory and capacity planning capability Strong numerical and analytical skills with high attention to detail Ability to manage priorities and solve cross functional production issues Confident communicator with the ability to liaise with customers and internal stakeholders Experience identifying and resolving production bottlenecks Additional Requirements Strong quality awareness, ensuring schedule changes do not compromise standards Effective risk management and contingency planning, with the ability to respond quickly to supply chain disruption, equipment failure, or urgent customer demand changes Highly organised, proactive and able to take ownership of workload Shillito Group is a specialist recruitment and executive search partner, working with ambitious businesses to secure high-impact talent across commercial and engineering markets. Our reputation is built on deep expertise, trusted relationships and delivering results that go beyond the brief.

Overview We are seeking a hands-on Quality Assurance Manager to lead the quality strategy across a portfolio of embedded software, firmware, and hardware products . This is a senior role for an experienced QA leader who can combine technical depth with people leadership , taking ownership of the full testing lifecycle across complex engineering products. You will be responsible for defining and driving the overall quality approach, from test frameworks and automation architecture through to Hardware-in-the-Loop (HIL) validation , reporting, release readiness, and continuous improvement. Working closely with R&D, product, and cross-functional engineering teams, you will help build a scalable and contribution-friendly test ecosystem that supports quality across the wider organisation. This role would suit someone with a strong background in embedded systems testing , automation , CI/CD , and system-level validation , who is comfortable leading a team while remaining close to the technical detail. Key Responsibilities Test Strategy & Framework Development Define and own the QA and test strategy across the full product lifecycle for software, firmware, and hardware-based products. Establish test frameworks, standards, and best practices to ensure consistent, scalable, and high-quality validation processes. Design modular and reusable test architecture, ensuring test assets are version-controlled, maintainable, and accessible to contributors outside the QA team. Create a contribution model including templates, governance, code review standards, and documentation to enable broader engineering participation in quality. Drive coverage across the test pyramid, including unit, integration, system, acceptance, and end-to-end testing. Automation & CI/CD Build and improve automated testing capability across embedded and system-level products. Integrate automated test execution into CI/CD pipelines using tools such as Jenkins, GitLab CI, or GitHub Actions. Implement quality gates, reporting, flaky test management, and automated feedback loops to support release confidence and development speed. Promote shift-left testing practices to improve defect prevention and increase early-stage quality ownership across engineering teams. Hardware-in-the-Loop (HIL) & Embedded Validation Plan, develop, and operate HIL test environments where the company's own hardware and embedded software are the components under test. Coordinate signal injection, fault injection, and real-time stimulus to validate behaviour under both nominal and edge-case operating conditions. Define HIL infrastructure requirements and work closely with hardware engineers on bench design, setup, calibration, and ongoing maintenance. Oversee system-level validation activities to ensure robust end-to-end product performance across hardware, firmware, and application layers. Reporting, Metrics & Release Readiness Produce clear and audience-appropriate test reporting covering execution progress, pass/fail rates, defect trends, coverage, and regression performance. Define and track quality KPIs such as test coverage, automation ratio, defect leakage, escape rate, MTTD/MTTR, and release readiness. Maintain requirements-to-test traceability to support verification, audit readiness, and confidence in delivered functionality. Provide release sign-off recommendations based on evidence, quality data, and clear risk assessment. Leadership & Team Development Lead, mentor, and develop a team of QA engineers across local and global teams. Set team objectives, conduct 1:1s, performance reviews, and support professional development and capability growth. Foster a quality-first engineering culture by supporting teams on testability, defect prevention, and continuous improvement. Run core QA ceremonies including sprint planning, defect triage, retrospectives, and alignment with wider delivery and release activities. Cross-Functional Collaboration Work closely with R&D, Product, and Customer Support teams to translate customer requirements, field issues, and product needs into robust test plans. Represent QA in architecture and design reviews to ensure quality and testability are considered from the earliest stages of development. Champion defect lifecycle management, including triage, prioritisation, root cause analysis, and post-mortem reviews. Collaborate with stakeholders across the organisation to improve quality visibility, governance, and release confidence. Required Skills & Experience Bachelor's or Master's degree in Computer Science, Electrical/Electronic Engineering, or a related technical discipline. Proven experience in QA, test engineering, or validation within embedded software and/or hardware product environments . Previous leadership experience managing and developing QA or test engineering teams. Strong hands-on experience with test automation , test framework design , and scalable validation strategies. Good understanding of the full test lifecycle, including unit testing, integration testing, system testing, BDD/acceptance testing, and end-to-end validation . Experience with Hardware-in-the-Loop (HIL) or equivalent embedded validation environments. Strong programming/scripting skills in at least one of Python, C, C++, or Java . Familiarity with CI/CD pipelines , version control systems such as Git, and automated quality reporting. Experience using defect tracking and test management tools such as Jira, Xray, Zephyr, or Polarion . Strong written and verbal communication skills, with the ability to work effectively with both technical teams and senior stakeholders. Demonstrated ability to improve QA maturity, drive process improvements, and build a collaborative quality culture. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Field Service Engineer The most valuable field engineers are the ones who can handle the whole job, mechanical and electrical, on their own. This is a Field Service Engineer role for exactly that kind of engineer. As a multi-skilled Field Service Engineer, you will keep high-precision CNC machine tools running for customers across the UK, handling both the mechanical and electrical side of the job yourself. Working for a leading supplier and service provider of advanced CNC machinery, you will travel between sites servicing, installing, diagnosing and repairing lathes and machining centres, whatever the fault turns out to be. No two days look the same, and because you cover both disciplines, you get the full variety of the work and the satisfaction of seeing each job through end to end. If you are an all-rounder who knows CNC machinery and enjoys the independence of life on the road, this role will use everything you have got. Job Responsibilities Travelling to customer sites across the UK, and occasionally Europe, to service, repair and install CNC machine tools Carrying out both mechanical and electrical fault finding and diagnosis on CNC lathes and machining centres Replacing ballscrews, linear guides and spindles, and carrying out gib adjustment and scraping Replacing drives, power supplies and electrical components, and using test equipment such as an oscilloscope for diagnosis Completing planned servicing and preventative maintenance across the full machine Installing and commissioning new machines, including geometric checks, alignments and electrical set-up Working with Fanuc and Okuma controls across both mechanical and electrical work Producing clear service reports and keeping customers updated on findings and work done Skills and Experience A qualification in mechanical or electrical engineering, or a maintenance discipline, with genuine ability across both A good level of experience working on CNC machine tools, including lathes and machining centres Mechanical experience across areas such as ballscrew and linear guide replacement, spindle exchange, gib adjustment and scraping Electrical experience across areas such as fault finding, circuit testing, use of test equipment and drive or power supply replacement Strong fault finding and diagnosis skills across both disciplines Knowledge of wire and sinker EDM machines, which is an advantage Experience with Fanuc and Okuma controls, which is an advantage A full UK driving licence and a willingness to travel across the UK, and occasionally to Europe Pay and Benefits A basic salary of £40,000 to £42,000, negotiable depending on experience Paid overtime on a door-to-door basis, from the moment you leave home A company car (plug-in hybrid) Laptop, phone, tools and workwear provided Company pension Private healthcare Expenses covered Ready to apply? A Field Service Engineer who can confidently cover both the mechanical and electrical side are the ones every service operation wants, and they do not come along often. This role rewards that breadth with a company car, full kit, paid door-to-door overtime and the independence to run your own days. If you are a multi-skilled Field Service Engineer who likes seeing a job through from fault to fix, apply now.

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

IT Field Engineer (Entry-Level) - £100-£115 per day Full-Time, Part-Time and Contractual Roles Available Kickstart Your IT Career with Full Training Provided Are you looking to break into the IT industry but don't know where to start? We're recruiting Entry-Level IT Field Engineers to join our team, supporting customers across the UK. No previous IT experience is required as full training can be provided. All you need is enthusiasm, a willingness to learn, and a full UK driving licence. About us Cerco is an established IT training and recruitment provider based in Crewe, supporting organisations across the UK with skilled, job-ready engineers. With a strong reputation built over many years, we specialise in helping people begin and grow their careers in IT through a combination of practical training, industry insight, and real-world opportunities. We partner with a wide range of major UK businesses who depend on us to supply reliable, well-trained engineers for a variety of technical assignments. Our focus is on developing talent from the ground up, ensuring every engineer we place has the confidence, knowledge, and practical ability to succeed in the field. Whether candidates join us through the training route or come with existing experience, our aim is to provide consistent, professional support and access to a broad selection of IT engineering opportunities across the UK. About You We're looking for individuals who are: Passionate about technology with a desire to build a long-term IT career Comfortable travelling to different customer sites (own vehicle required) Practical and hands-on. DIY or similar experience is a bonus Ex-military backgrounds are highly desirable What You'll Be Doing As an IT Field Engineer, your role will be varied and hands-on, giving you exposure to a wide range of on-site technical tasks. Your responsibilities will include: Visiting customer sites to install, repair, or troubleshoot IT hardware and peripherals Setting up and configuring devices , including desktops, laptops, printers, routers, and other equipment Replacing and upgrading components such as memory, hard drives, screens, and power supplies Carrying out routine maintenance and health checks on IT equipment Following technical guides and documentation to complete tasks accurately Providing clear updates to the IT Support Desk or relevant Cerco contacts Keeping customers informed of progress, expected timelines, and issue resolutions Working independently on site , managing your time and workload effectively Completing basic reporting or job sheets after each visit Adhering to field service standards , safety requirements, and professionalism at all times Upholding Cerco's reputation on every assignment through reliable, friendly, and quality service Initial Assessment All candidates will be asked to complete an initial online assessment. This is used to understand your current technical skill level before progressing you to the next stage of the recruitment process. Training (If required) After the initial assessment, some candidates may be offered the option to complete our in-house training course, designed to prepare you for real-world field engineering tasks. The programme covers IT fundamentals and practical skills necessary for on-site hardware support. This training is optional and is only recommended for applicants who do not already meet the fundamental technical requirements for the role. Please note: the training is delivered in partnership with a third-party provider and fees may apply. This includes a DBS check (currently £62) with total costs not exceeding £95 . These fees only apply if you choose to undertake the training. Role Details Job Types: Full-Time, Part-Time Pay: £100-£115 per day Work Environment: Field-based (on the road) Benefits: On-site parking (where available) Licence Requirement: Full, clean UK driving licence (required) Enhanced DBS Chec k (required)

Senior Automation Test Engineer Contract - Rate (D.o.E) Sheffield - Hybrid (up to 3 days in office) Role Summary We are looking for a highly skilled Automation Test engineer with expertise in Identity and Access management (IAM) back-end validation. Skilled in identity orchestration, API testing, data ingestion and transformation, and event-driven (Pub/Sub) architectures. This role focuses on testing secure, scalable identity and access workflows across Google Cloud Platform, integrating identity services with custom APIs, Pub/Sub pipelines, and cloud-native applications. Using an automation first approach, you will collaborate closely with tech leads, Cloud Security, DevOps, and Application Engineering teams to thoroughly test robust IAM, identity lifecycle workflows, and secure service integrations that support enterprise-level cloud and Identity operations. Key Responsibilities Build and maintain an automated test framework and suites for API, event, and graph-based services (Python/PyTest). Define and execute test plans/cases/data aligned to requirements and technical specs; maintain FR/NFR traceability. Validate IAM concepts and access models (RBAC/ABAC/ReBAC/PBAC) and test decision points "as code" (policy-as-code). Perform API automation, contract testing, and replay/reprocessing scenarios. Validate graph data (nodes/relationships/hop logic) and event lineage/change behaviour. Experience in Neo4J is preferred. Produce regulatory evidence as required; support entry/exit criteria and test governance activities. Create/manage Jenkins pipelines to manage tests executions and reporting as part of CI/CD. Log, track, and drive defects through triage to closure (JIRA/ Zephyr); communicate progress to stakeholders. Collaborate with Cloud Security, DevOps, and Engineering teams; contribute to improving testability and quality. Skills required Deep IAM domain knowledge Solid experience of at least 3 years in a senior automation role, skilled in creating frameworks with strong coding experience e.g Java, Playwright, Python, Typescript, Cypher, Scala and API tooling (such as Insomnia, Apidog or Postman) Graph and event-driven validation Automation-first test experience Layered test architecture Risk-based test prioritisation RBAC / ABAC / ReBAC / PBAC OPA / Rego policy testing Policy explainability validation REST API automation, API Gateway testing, Batch ETL testing Consumer-driven contract testing Replay and reprocessing testing Graph data validation (Neo4j) Containerised test execution Cloud testing approaches and methodology, especially GCP, but also AWS, Azure, Entra, Ali Cloud and other systems such as ServiceNow, AD, ADLDS Some knowledge of JMeter, Gatling, LoadRunner, NeoLoad or similar tools for load, stress, and volume testing including any licensing requirements, configuration, dashboards and reporting Experience of testing graph database management systems (GDBMS) Graph platform engineering, Neo4j Basics GDBMS Performance Analysis Testing functions and decision points "As Code", such as Policy as code Extensive experience using JIRA and Xephyr tooling Good experience of executing defined test plans including coordination, tracking and reporting Positive team player working as part of the overall test team, Any exposure to SailPoint IdentityIQ, Identity warehousing, and working with protocols and formats for data ingestion such as SCIM, REST API, LDAP, OIDC and CSV DevOps & CI/CD Integration - Experience of GitOps Repos. Ability to integrate automation tests into GitLab CI/CD pipelines and implement shift-left testing practices Pub Sub and MQ

Job Title: Apprentice Safety & Security Location: Edinburgh/Dundee Salary: £18k Type: Apprenticeship Sector: Public Sector Job Description This is an exciting opportunity for an apprentice to join our dedicated and friendly team on the East coast of Scotland and develop their skills in this key area for our customers. Our Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor Engineer and include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Key Duties & Responsibilities The role includes a government recognised apprenticeship course with a formal qualification on completion, which includes day release and work-based training Assist senior engineers with Installation, Commissioning and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems. Assist senior engineers with Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency. Qualifications The apprentice will be required to undergo DBS clearance (for working in public sector environments) Work towards achieving the following certifications ECS Card IPAF/ PASMA/ Asbestos Awareness certification Full UK driving licence. Experience: Must have a desire to work in the safety and security industry and have a genuine interest in technology products Must be able to work independently, and as part of a team under guidance. Must be flexible and self-motivated taking pride in your work. Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahau, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone. Key Accountabilities Ensure assigned work is effectively delivered, completed on time, and to the required quality standards. Ensure all works are recorded using business systems and each job is signed off by the client. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Entry Requirements A UK driving license & own transport Any experience working with electrics would be a bonus, but not essential Physically fit, and comfortable working at high and low heights Willingness to learn and a genuine interest in learning more about the wider fire and security industry National grade 5 (or equivalent) for English, Maths and Science, or above Excellent timekeeping. Strong work ethic. Trustworthy Excellent team player with fantastic customer service skils. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Sue Ross Recruitment are working on behalf of our client, a highly respected provider of commercial services including electrical, mechanical, data & IT solutions, to recruit a 1st Line Support Engineer on a permanent basis. The key function of the 1st Line Support Engineer is to provide first-line technical support across server infrastructure and end-user devices in a hybrid IT environment. This role focuses on user support, device and server monitoring, patching, and basic systems administration, ensuring reliable and secure day-to-day IT operations. Key Responsibilities for the 1st Line Support Engineer End-User Support Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals Troubleshoot hardware, software, and basic network connectivity issues Support Windows and/or macOS operating systems and common business applications Assist users with account access, password resets, and basic security practices Server & Infrastructure Support Monitor on-premises and cloud-based servers for availability and performance Assist with basic server administration tasks (user accounts, permissions, services) Escalate complex server or infrastructure issues to senior support as required Patching & Systems Management Perform routine patching and updates for servers and end-user devices Assist with endpoint management tools (e.g., MDM, RMM, or device management platforms) Verify patch compliance and report issues or failures Hybrid Environment Support Support systems in a hybrid environment (on-premises and cloud-based platforms) Assist with Microsoft 365, Active Directory, Azure AD/Entra ID, or similar services Help maintain secure access to systems for remote and on-site users Documentation & Process Log incidents, requests, and resolutions accurately in the ticketing system Follow standard operating procedures and contribute to IT documentation Communicate clearly with users regarding issue status and resolution Candidate Requirements for the 1st Line Support Engineer: 1 2 years of experience in an IT support or service desk role Basic understanding of: Windows operating systems (Windows 10/11, Windows Server fundamentals ) End-user hardware troubleshooting Networking fundamentals (TCP/IP, DNS, DHCP) Familiarity with patching and endpoint management concepts Ability to prioritise tasks and work within a ticket-based environment Preferred Qualifications for the 1st Line Support Engineer Experience supporting a hybrid IT environment (on-prem + cloud) Exposure to Microsoft 365, Active Directory, and Azure/Entra ID Familiarity with endpoint management or patching tools Entry-level certifications (e.g., CompTIA A+, Network+, Microsoft Fundamentals) Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion. May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.

JOB TITLE: Scheduling Coordinator LOCATION: Bridgwater, Somerset SALARY: Competitive Salary DOE HOURS: Monday - Friday, 8:30am till 5:00pm BENEFITS: 22 days annual leave plus Bank Holidays Free parking Cycle to Work scheme Company Pension (4% employer / 5% employee) Supportive and collaborative team Forward-thinking and rapidly growing business We are seeking a well-organised and passionate Scheduling Coordinator to join a dynamic and highly established business in Bridgwater. This is a fantastic opportunity to become a key part of a collaborative customer service team, supporting field engineers as well as the accounts and sales departments to ensure optimal company performance. Your role will entail managing the full process from receipt and entry of orders to effectively managing and planning work schedules for the field engineers across the country. MAIN RESPONSIBILITIES: Scheduling: Scheduling of a team of field engineers Effective route planning and management of service level agreements Schedule and book where required all reactive and planned works to appropriate technician, paying particular attention to customer and engineer locations, expertise, qualifications and response targets Manage internal processes and customer forecasts as required Ensure jobs are complete within timelines or escalating as appropriate Monitor technician's travel, work activity and respond to issues accordingly Follow through customer enquiries from initial point of contact to completion Customer Service: Management and organisation of shared inboxes Data handling and entry including ensuring all enquiries are accurately processed. Process sales orders accurately by telephone and e-mail, in accordance with the company's processes. Respond to and where possible resolve customer service issues or escalate problems to the correct level or appropriate contact. Key Skills: Prior experience in scheduling Experience of working in fast paced and multiskilled environment Proficiency in using MS package, Word, Excel and Outlook in particular Ability to instruct change and suggest improvements (must be able to demonstrate it during interview process) Ability to work with numerous bespoke software's and be able to understand and interpret technical information Self-motivated and strong team player Effective planning and organising abilities. Ability to act proactively to deadlines and with limited direct supervision is essential NEXT STEPS : Please apply online or send your CV to (url removed). Alternatively, you can call Nicole on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Apprentice Safety & Security Location: Newcastle Salary: £18k Type: Apprenticeship Sector: Public Sector Job Description This is an exciting opportunity for an apprentice to join our dedicated and friendly team on Newcastle and develop their skills in this key area for our customers. Our Safety and Security engineering team is at the heart of our business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report to the Lead Supervisor Engineer and include a programme of mentored training and development to assist the individual as required, but also with a view to future progression and succession planning. Key Duties & Responsibilities The role includes a government recognised apprenticeship course with a formal qualification on completion, which includes day release and work-based training Assist senior engineers with Installation, Commissioning and Servicing of our wide range of field equipment including, Fire and Intruder Alarms systems, CCTV, Access Control, Audio Visual, Public address & Voice Alarm systems. Assist senior engineers with Retrofit upgrades / extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company standards. Work within strict H&S guidelines. Develop knowledge and build experience to enable the post holder to advise customers on the latest products and services to improve efficiency. Qualifications The apprentice will be required to undergo DBS clearance (for working in public sector environments) Work towards achieving the following certifications ECS Card IPAF/ PASMA/ Asbestos Awareness certification Full UK Manual driving licence. Must be over 18 due to Company Insurance Policy Experience: Must have a desire to work in the safety and security industry and have a genuine interest in technology products Must be able to work independently, and as part of a team under guidance. Must be flexible and self-motivated taking pride in your work. Keen to develop knowledge of industry standard manufacturers products such as Bosch, Dahau, Genetec, Gent, Advanced, Gallagher, PAC, Win-Pak, Veracity, Milestone. Key Accountabilities Ensure assigned work is effectively delivered, completed on time, and to the required quality standards. Ensure all works are recorded using business systems and each job is signed off by the client. Ensure site Health and Safety compliance and escalate any immediate issues to line management. Provide high levels of customer service and ensure the company is always represented professionally. Entry Requirements GCSEs in English & Maths-Grade 5 (C) or above Full UK driving licence & own transport Comfortable working at heights and in all weather conditions Good Physical health, the job can be labour intensive at times Team Ethics: team spirit, hardworking, communication skills, and a love for technology and Engineering Any experience working with electrics would be a bonus, but not essential Physically fit, and comfortable working at high and low heights Willingness to learn and a genuine interest in learning more about the wider fire and security industry National grade 5 (or equivalent) for English, Maths and Science, or above Excellent timekeeping. Strong work ethic. Trustworthy Excellent team player with fantastic customer service skils. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement 25 days Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK