Student Recruitment Assistant Wrexham 3 Month Contract £14 per hour Monday - Friday (including occasional weekends) The Role Working within a busy Marketing & Recruitment team, you will support the delivery of student recruitment activities, helping to engage prospective students through events, partnerships, and outreach initiatives. This role requires strong communication skills, organisation, and the ability to work in a fast-paced environment. Key Responsibilities Support student recruitment activities including events, fairs, and outreach Build relationships with schools, colleges, and partners Assist with the delivery of presentations and engagement sessions Support the creation and distribution of marketing materials Maintain accurate data and contribute to reporting on activity Assist with open days and recruitment campaigns The Ideal Candidate Experience in a customer-facing, marketing, or recruitment role Strong communication and interpersonal skills Good organisational skills with the ability to manage workload Confident presenting or engaging with groups Proficient in IT systems and data handling Flexible approach to working hours and travel Benefits Monday - Friday working pattern Opportunity to work within a supportive team Varied and engaging role Involvement in events and outreach activities Key Skills & Alternative Job Titles Student Recruitment Assistant, Marketing Assistant, Outreach Officer, Engagement Officer, Recruitment Coordinator To Apply Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position. CWOIND01
Jun 20, 2026
Seasonal
Student Recruitment Assistant Wrexham 3 Month Contract £14 per hour Monday - Friday (including occasional weekends) The Role Working within a busy Marketing & Recruitment team, you will support the delivery of student recruitment activities, helping to engage prospective students through events, partnerships, and outreach initiatives. This role requires strong communication skills, organisation, and the ability to work in a fast-paced environment. Key Responsibilities Support student recruitment activities including events, fairs, and outreach Build relationships with schools, colleges, and partners Assist with the delivery of presentations and engagement sessions Support the creation and distribution of marketing materials Maintain accurate data and contribute to reporting on activity Assist with open days and recruitment campaigns The Ideal Candidate Experience in a customer-facing, marketing, or recruitment role Strong communication and interpersonal skills Good organisational skills with the ability to manage workload Confident presenting or engaging with groups Proficient in IT systems and data handling Flexible approach to working hours and travel Benefits Monday - Friday working pattern Opportunity to work within a supportive team Varied and engaging role Involvement in events and outreach activities Key Skills & Alternative Job Titles Student Recruitment Assistant, Marketing Assistant, Outreach Officer, Engagement Officer, Recruitment Coordinator To Apply Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within the next 7 days you have not been successful on this occasion and unless otherwise advised. All candidates registering with Travail Employment Group will need to provide proof of identity, and evidence of any experience, training, and qualifications our client considers necessary for this position. CWOIND01
Credit Control Officer Salary 25k - 30k DOE OTE 35k - 40k The Role We're looking for a Credit Control Officer to join our team. In this role, you will work closely with Customer Success and Operations to improve payment collections and optimise debt recovery processes. What You'll Do You'll be responsible for: Managing the collection of overdue and defaulted payments, liaising with customers and finance providers to minimise cancellations and maximise recovery outcomes Proactively monitoring and recovering outstanding debt, ensuring timely escalation of high-risk or aged accounts Reconciling insurer account statements and investigating and resolving discrepancies in collaboration with internal teams Reconciling payment provider accounts, ensuring accurate allocation of funds to customer records Managing and resolving payment queries efficiently while delivering a high standard of customer service Working closely with internal departments to resolve issues and improve processes Supporting the maintenance of accurate financial records in line with internal controls and audit requirements Monitoring aged debt and contributing to reporting on collections performance Identifying trends in customer behaviour, payment issues and customer feedback to support continuous improvement Providing actionable insights to enhance processes, customer experience and overall service delivery Ensuring compliance with company policies, regulatory requirements and financial procedures What You'll Need to Succeed We believe the following attributes will help you thrive in this role: A minimum of 12 months' experience within the motor insurance industry Previous experience within credit control, collections or debt recovery Proven ability to manage multiple schemes simultaneously while maintaining performance targets and compliance standards Experience managing marketing spend and the ability to optimise performance to maximise profitability Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and stakeholders A proactive and solutions-focused approach to resolving customer queries and payment issues Strong organisational skills with the ability to prioritise workloads effectively The ability to collaborate with internal teams to deliver positive outcomes for both customers and the business A good understanding of compliance requirements, including Consumer Duty Strong attention to detail and accurate record-keeping skills What We Offer At IU, we provide a supportive and progressive working environment alongside the following benefits: Competitive salary package 25 days' holiday plus Bank Holidays and your birthday off Career progression opportunities ? Funded training and qualifications Gym membership included
Jun 20, 2026
Full time
Credit Control Officer Salary 25k - 30k DOE OTE 35k - 40k The Role We're looking for a Credit Control Officer to join our team. In this role, you will work closely with Customer Success and Operations to improve payment collections and optimise debt recovery processes. What You'll Do You'll be responsible for: Managing the collection of overdue and defaulted payments, liaising with customers and finance providers to minimise cancellations and maximise recovery outcomes Proactively monitoring and recovering outstanding debt, ensuring timely escalation of high-risk or aged accounts Reconciling insurer account statements and investigating and resolving discrepancies in collaboration with internal teams Reconciling payment provider accounts, ensuring accurate allocation of funds to customer records Managing and resolving payment queries efficiently while delivering a high standard of customer service Working closely with internal departments to resolve issues and improve processes Supporting the maintenance of accurate financial records in line with internal controls and audit requirements Monitoring aged debt and contributing to reporting on collections performance Identifying trends in customer behaviour, payment issues and customer feedback to support continuous improvement Providing actionable insights to enhance processes, customer experience and overall service delivery Ensuring compliance with company policies, regulatory requirements and financial procedures What You'll Need to Succeed We believe the following attributes will help you thrive in this role: A minimum of 12 months' experience within the motor insurance industry Previous experience within credit control, collections or debt recovery Proven ability to manage multiple schemes simultaneously while maintaining performance targets and compliance standards Experience managing marketing spend and the ability to optimise performance to maximise profitability Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and stakeholders A proactive and solutions-focused approach to resolving customer queries and payment issues Strong organisational skills with the ability to prioritise workloads effectively The ability to collaborate with internal teams to deliver positive outcomes for both customers and the business A good understanding of compliance requirements, including Consumer Duty Strong attention to detail and accurate record-keeping skills What We Offer At IU, we provide a supportive and progressive working environment alongside the following benefits: Competitive salary package 25 days' holiday plus Bank Holidays and your birthday off Career progression opportunities ? Funded training and qualifications Gym membership included
PAYROLL ADMINISTRATOR COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE Our client is a world class, multi award-winning, well-established manufacturing business, with strong and sustained investment in people, capital and plant. They produce specialist products and are an acknowledged international leader in in their field. Due to continued growth, they re seeking a Payroll and Benefits Specialist. Whether your current job title is Payroll Specialist, Payroll Administrator, Payroll Officer, or Senior Administrator / Coordinator, if you have the skills we would love to hear from you. The successful candidate will be responsible for the accurate and timely processing of two monthly payrolls (factory and office staff), while managing employee benefits administration including life insurance and private medical schemes. This role requires strong technical payroll knowledge, attention to detail, and the ability to operate independently within a manufacturing environment using the company s payroll and time & attendance systems. KEY DUTIES & RESPONSIBILITIES End-to-End Payroll Processing: Full accountability for the timely and accurate processing of the company payroll, including the maintenance of employee payroll records in strict accordance with GDPR. System Management : Utilise and maintain our payroll system (Moorepay) and Time & Attendance system (Kelio), supporting management with any system-related queries. Statutory & Company Compliance : Administer all statutory payments (including SSP and holiday pay) as well as Company Sick Pay schemes. HMRC & Tax Administration: Ensure total compliance with HMRC by submitting RTI filings, and managing year-end/tax compliance including P60s, P11Ds, and PSA submissions. Pension & Benefits Ownership : Oversee pension and auto-enrolment compliance (including our 7% company contribution scheme). Manage benefits administration, conducting regular reviews and acting as the primary provider liaison. Expenses & Reporting : Take charge of the administration of employee expenses and provide regular, accurate financial and payroll reporting to management. Query Resolution : Act as the first point of contact to confidently answer payroll queries from employees and stakeholders. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES Proven Experience: Demonstrated track record working in a dedicated Payroll and/or Benefits role, ideally processing end-to-end payroll. Technical Knowledg e : Strong understanding of current UK payroll legislation, tax codes, pensions auto-enrolment, and statutory deductions. Systems Savvy: Proficient in using payroll software packages and intermediate to advanced MS Excel skills (vlookups, pivot tables). Attention to Detail: Exceptional accuracy and data-entry skills with a "right first time" mentality. Communication & Discretion: Excellent communication skills, with the ability to explain complex payroll matters clearly, while maintaining strict confidentiality at all times. Details of Package: Up to £35,000 PA (Depending on experience) + Benefits (Inc. life Assurance). Personal pension scheme (7% company contribution) 25 Days + Bank Holidays Monday to Friday 8.00am 5.00pm with 1 hour lunch break (40 hours per week)
Jun 20, 2026
Full time
PAYROLL ADMINISTRATOR COMPANY DESCRIPTION, PROFILE AND SCOPE OF ROLE Our client is a world class, multi award-winning, well-established manufacturing business, with strong and sustained investment in people, capital and plant. They produce specialist products and are an acknowledged international leader in in their field. Due to continued growth, they re seeking a Payroll and Benefits Specialist. Whether your current job title is Payroll Specialist, Payroll Administrator, Payroll Officer, or Senior Administrator / Coordinator, if you have the skills we would love to hear from you. The successful candidate will be responsible for the accurate and timely processing of two monthly payrolls (factory and office staff), while managing employee benefits administration including life insurance and private medical schemes. This role requires strong technical payroll knowledge, attention to detail, and the ability to operate independently within a manufacturing environment using the company s payroll and time & attendance systems. KEY DUTIES & RESPONSIBILITIES End-to-End Payroll Processing: Full accountability for the timely and accurate processing of the company payroll, including the maintenance of employee payroll records in strict accordance with GDPR. System Management : Utilise and maintain our payroll system (Moorepay) and Time & Attendance system (Kelio), supporting management with any system-related queries. Statutory & Company Compliance : Administer all statutory payments (including SSP and holiday pay) as well as Company Sick Pay schemes. HMRC & Tax Administration: Ensure total compliance with HMRC by submitting RTI filings, and managing year-end/tax compliance including P60s, P11Ds, and PSA submissions. Pension & Benefits Ownership : Oversee pension and auto-enrolment compliance (including our 7% company contribution scheme). Manage benefits administration, conducting regular reviews and acting as the primary provider liaison. Expenses & Reporting : Take charge of the administration of employee expenses and provide regular, accurate financial and payroll reporting to management. Query Resolution : Act as the first point of contact to confidently answer payroll queries from employees and stakeholders. QUALIFICATIONS, EXPERIENCE, SKILLS AND ATTRIBUTES Proven Experience: Demonstrated track record working in a dedicated Payroll and/or Benefits role, ideally processing end-to-end payroll. Technical Knowledg e : Strong understanding of current UK payroll legislation, tax codes, pensions auto-enrolment, and statutory deductions. Systems Savvy: Proficient in using payroll software packages and intermediate to advanced MS Excel skills (vlookups, pivot tables). Attention to Detail: Exceptional accuracy and data-entry skills with a "right first time" mentality. Communication & Discretion: Excellent communication skills, with the ability to explain complex payroll matters clearly, while maintaining strict confidentiality at all times. Details of Package: Up to £35,000 PA (Depending on experience) + Benefits (Inc. life Assurance). Personal pension scheme (7% company contribution) 25 Days + Bank Holidays Monday to Friday 8.00am 5.00pm with 1 hour lunch break (40 hours per week)
Job Title: HR Officer Location: Manchester Salary: 31,000 - 34,000 per annum dependent on experience Job Type: Full Time, 9 month Fixed Term Contract (maternity cover) Working Hours: Do you have experience as a HR Generalist ideally looking to be part of a successful, niche, but industry leading organisation? Then we want to hear from you! EDM design, manufacture and install specialist mechanical applications to a diverse client base. On offer is an opportunity to work for a company that have an excellent reputation in their industry and a state-of-the-art facility to enable them to deliver on bespoke projects for a range of clients. Based in Manchester we are currently recruiting for an HR Officer on a fixed term basis to cover maternity leave. The role holder will deliver a first class HR service providing generalist support and knowledge to all levels within the business. Duties include recruitment, HR policy, employee relations support and data reporting. The successful candidate will join the team in their ambition to make this a great place to work. Duties and Responsibilities: Be a key player in recruitment including job descriptions, adverts, liaising with agencies, interviews and onboarding of new candidates. To draft all letters or contracts for new starters and changes to employee T&C's. Be a point of contact to the administrator for queries on new starter documents including references and right to work checks. Support the HR Manager with new starter checks in relation to Security Clearance. Be a point of contact for the HR & Office Administrator in relation to queries on holiday, sickness or absence forms. Assist with day to day support including responding to references, conducting exit interviews, social events, travel bookings, visa applications etc. Liaise with the Company's Occupational Health provider to organise health surveillance for our employees and assist the HR Manager with OH referrals. Assist with attending disciplinary or absence trigger meetings as a note taker. Assist with creation of ER letters and changes or introductions of policies. Be responsible for HR MI Data and Reporting including a monthly board report, flexible working statistics, overtime and clocking reports. Key Requirements: Ideally qualified at CIPD Level 3 or 5. Previous experience within a Generalist HR role with a wide variety. Demonstrate a pro-active approach and the confidence to handle and resolve urgent issues. Articulate individual with good verbal and written communication skills. Interpersonal skills demonstrated by an ability to liaise confidently and effectively with different levels within the business. Ability to take ownership of the day to day activity across the team and assist management where needed. A high level of attention to detail with a keen eye for detail Good IT skills, particularly all the Microsoft Office suite including Excel, Word. Proven track record of meeting challenging deadlines. Able to work to deadlines and adapt to changing conditions. Team worker and ability to work under own initiative. From us: Supportive and enjoyable working environment Continuous Training and development Company Pension 25 days holiday + public holidays Life Insurance following 12 months service Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Human Resources Executive, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Officer, Employee Relations Advisor, Resourcing Talent Advisor, Senior HR Coordinator, Group HR Operations Officer may also be considered for this role.
Jun 20, 2026
Contractor
Job Title: HR Officer Location: Manchester Salary: 31,000 - 34,000 per annum dependent on experience Job Type: Full Time, 9 month Fixed Term Contract (maternity cover) Working Hours: Do you have experience as a HR Generalist ideally looking to be part of a successful, niche, but industry leading organisation? Then we want to hear from you! EDM design, manufacture and install specialist mechanical applications to a diverse client base. On offer is an opportunity to work for a company that have an excellent reputation in their industry and a state-of-the-art facility to enable them to deliver on bespoke projects for a range of clients. Based in Manchester we are currently recruiting for an HR Officer on a fixed term basis to cover maternity leave. The role holder will deliver a first class HR service providing generalist support and knowledge to all levels within the business. Duties include recruitment, HR policy, employee relations support and data reporting. The successful candidate will join the team in their ambition to make this a great place to work. Duties and Responsibilities: Be a key player in recruitment including job descriptions, adverts, liaising with agencies, interviews and onboarding of new candidates. To draft all letters or contracts for new starters and changes to employee T&C's. Be a point of contact to the administrator for queries on new starter documents including references and right to work checks. Support the HR Manager with new starter checks in relation to Security Clearance. Be a point of contact for the HR & Office Administrator in relation to queries on holiday, sickness or absence forms. Assist with day to day support including responding to references, conducting exit interviews, social events, travel bookings, visa applications etc. Liaise with the Company's Occupational Health provider to organise health surveillance for our employees and assist the HR Manager with OH referrals. Assist with attending disciplinary or absence trigger meetings as a note taker. Assist with creation of ER letters and changes or introductions of policies. Be responsible for HR MI Data and Reporting including a monthly board report, flexible working statistics, overtime and clocking reports. Key Requirements: Ideally qualified at CIPD Level 3 or 5. Previous experience within a Generalist HR role with a wide variety. Demonstrate a pro-active approach and the confidence to handle and resolve urgent issues. Articulate individual with good verbal and written communication skills. Interpersonal skills demonstrated by an ability to liaise confidently and effectively with different levels within the business. Ability to take ownership of the day to day activity across the team and assist management where needed. A high level of attention to detail with a keen eye for detail Good IT skills, particularly all the Microsoft Office suite including Excel, Word. Proven track record of meeting challenging deadlines. Able to work to deadlines and adapt to changing conditions. Team worker and ability to work under own initiative. From us: Supportive and enjoyable working environment Continuous Training and development Company Pension 25 days holiday + public holidays Life Insurance following 12 months service Please click on the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Human Resources Executive, HR Advisor, Human Resources Advisor, HR Generalist, Human Resources Officer, Employee Relations Advisor, Resourcing Talent Advisor, Senior HR Coordinator, Group HR Operations Officer may also be considered for this role.
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services click apply for full job details
Jun 20, 2026
Full time
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services click apply for full job details
We are recruiting an exciting, newly created, Procurement Officer on a Fixed Term Contract basis for a growing client who are based near Worcester! This role is looking for someone who has prior procurement experience & is looking for a new role offering and immediate start & hybrid working! Client Details This organisation is a recognised name with it's sector delivering innovative solutions to its clients. They are looking to hire a newly created Procurement Officer position due to extensive and continued growth within the procurement team! Description As Procurement Officer, duties will include, however, not be limited to: Manage end-to-end procurement processes to support business objectives. Source and negotiate with suppliers to achieve cost savings and value for money. Develop and maintain supplier relationships to ensure quality and timely deliveries. Monitor market trends and identify potential risks and opportunities in the supply chain. Ensure compliance with procurement policies and procedures. Collaborate with internal teams to understand and fulfil procurement needs effectively. Prepare and analyse reports on procurement activities to inform decision-making. Support the implementation of procurement strategies and initiatives. Profile A successful Procurement Officer should have: Experience in procurement or supply chain management. Strong negotiation and supplier management skills. Proficiency in procurement tools and systems. Excellent analytical and problem-solving abilities. Knowledge of procurement policies and best practices. Job Offer Competitive salary ranging up to 36,000 per annum. Hybrid working opportunities with 2 days per week on site near Worcester. Fixed-term contract offering stability and career growth opportunities. Supportive and professional work environment. Free Parking onsite + excellent company benefits!
Jun 20, 2026
Contractor
We are recruiting an exciting, newly created, Procurement Officer on a Fixed Term Contract basis for a growing client who are based near Worcester! This role is looking for someone who has prior procurement experience & is looking for a new role offering and immediate start & hybrid working! Client Details This organisation is a recognised name with it's sector delivering innovative solutions to its clients. They are looking to hire a newly created Procurement Officer position due to extensive and continued growth within the procurement team! Description As Procurement Officer, duties will include, however, not be limited to: Manage end-to-end procurement processes to support business objectives. Source and negotiate with suppliers to achieve cost savings and value for money. Develop and maintain supplier relationships to ensure quality and timely deliveries. Monitor market trends and identify potential risks and opportunities in the supply chain. Ensure compliance with procurement policies and procedures. Collaborate with internal teams to understand and fulfil procurement needs effectively. Prepare and analyse reports on procurement activities to inform decision-making. Support the implementation of procurement strategies and initiatives. Profile A successful Procurement Officer should have: Experience in procurement or supply chain management. Strong negotiation and supplier management skills. Proficiency in procurement tools and systems. Excellent analytical and problem-solving abilities. Knowledge of procurement policies and best practices. Job Offer Competitive salary ranging up to 36,000 per annum. Hybrid working opportunities with 2 days per week on site near Worcester. Fixed-term contract offering stability and career growth opportunities. Supportive and professional work environment. Free Parking onsite + excellent company benefits!
DarcyBrook Procurement & Supply Chain is partnering with a market-leading business in West London to recruit a proactive and detail-oriented Purchasing Officer. This is an excellent opportunity for a procurement professional looking to make an impact within a dynamic, fast-paced environment. Key Responsibilities Order Management: Process daily requisitions, raise purchase orders (POs), and efficiently manage POs for Works. Supplier Collaboration: Work closely with suppliers to secure optimal pricing and quality, while actively expediting orders to ensure timely delivery. Financial Control: Investigate and resolve invoice discrepancies and overcharge issues swiftly. Data & Analytics: Extract, analyse, and present purchasing data to support strategic decision-making. Candidate Requirements Experience: Proven track record working within a fast-paced supply chain or purchasing department. Industry Knowledge: A strong foundational understanding of procurement processes and supply chain best practices. Technical Skills: Intermediate proficiency across Microsoft Office (Word, Excel, and PowerPoint). Systems: Prior experience using SAP is highly advantageous, though not essential.
Jun 20, 2026
Full time
DarcyBrook Procurement & Supply Chain is partnering with a market-leading business in West London to recruit a proactive and detail-oriented Purchasing Officer. This is an excellent opportunity for a procurement professional looking to make an impact within a dynamic, fast-paced environment. Key Responsibilities Order Management: Process daily requisitions, raise purchase orders (POs), and efficiently manage POs for Works. Supplier Collaboration: Work closely with suppliers to secure optimal pricing and quality, while actively expediting orders to ensure timely delivery. Financial Control: Investigate and resolve invoice discrepancies and overcharge issues swiftly. Data & Analytics: Extract, analyse, and present purchasing data to support strategic decision-making. Candidate Requirements Experience: Proven track record working within a fast-paced supply chain or purchasing department. Industry Knowledge: A strong foundational understanding of procurement processes and supply chain best practices. Technical Skills: Intermediate proficiency across Microsoft Office (Word, Excel, and PowerPoint). Systems: Prior experience using SAP is highly advantageous, though not essential.
Are you a visionary leader ready to shape the future of a national charity supporting people with hearing and sight loss, as they look for their next Chief Executive Officer? Location: Hybrid, working from Birmingham office 3 days per week Salary: £90k Contract: Permanent, full time 37 hours per week We are looking for a Chief Executive Officer for this national charity supporting people who are deaf, hard of hearing, sight impaired, severely sight impaired, and those with dual sensory loss. They work alongside clients, their families, and carers to ensure they can access the opportunities, services, and information that matter most. We are seeking a strategic, values driven CEO to lead the organisation into its next chapter. This is a hands-on leadership role and you will shape strategy, drive operational excellence, and ensure this organisation continues to grow its impact, reputation, and financial sustainability. View this page in BSL by pasting this link into your browser: What you will do Provide visible leadership to the organisation, inspiring and motivating a multi-disciplinary team while fostering a high performing, inclusive, and collaborative culture. Translate strategy into action, delivering operational priorities and ensuring services meet the highest standards. Take responsibility for financial stability, new business, fundraising, and income generation, and embedding a sustainable funding model Act as the public face of this charity, influencing the national conversation on sensory impairments, building partnerships, and engaging stakeholders across sectors Lead governance, risk management, compliance, safeguarding, and data protection, reporting to the Board and supporting trustees in their responsibilities. Who we're looking for Proven senior leadership experience in the not-for-profit, social, or private sectors, with a track record of delivering strategy, growth, and change Commercial acumen, with experience securing funding, generating income growth, and managing budgets Skilled at partnership building, stakeholder engagement, and influencing policy or national agendas Experienced at Board level and able to lead and motivate teams while fostering a strong organisational culture Familiarity with working with people with a sensory impairment, those with disabilities or vulnerable adults Credible, confident, and collaborative, with the courage to make bold decisions and the energy to drive innovation Additional Considerations Full time role, requirement to be Midlands-based (Birmingham) typically 3 days per week Commitment to equity, diversity, and inclusion, wellbeing, and sustainable practices This is an opportunity to lead a respected, impactful organisation where your leadership, vision, and energy will make a real difference in people's lives. How to apply Please send a copy of your profile or CV to Amelia Lee at Charity People, as the first step. If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application. Deadline : 9am on Thursday 25th June Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jun 20, 2026
Full time
Are you a visionary leader ready to shape the future of a national charity supporting people with hearing and sight loss, as they look for their next Chief Executive Officer? Location: Hybrid, working from Birmingham office 3 days per week Salary: £90k Contract: Permanent, full time 37 hours per week We are looking for a Chief Executive Officer for this national charity supporting people who are deaf, hard of hearing, sight impaired, severely sight impaired, and those with dual sensory loss. They work alongside clients, their families, and carers to ensure they can access the opportunities, services, and information that matter most. We are seeking a strategic, values driven CEO to lead the organisation into its next chapter. This is a hands-on leadership role and you will shape strategy, drive operational excellence, and ensure this organisation continues to grow its impact, reputation, and financial sustainability. View this page in BSL by pasting this link into your browser: What you will do Provide visible leadership to the organisation, inspiring and motivating a multi-disciplinary team while fostering a high performing, inclusive, and collaborative culture. Translate strategy into action, delivering operational priorities and ensuring services meet the highest standards. Take responsibility for financial stability, new business, fundraising, and income generation, and embedding a sustainable funding model Act as the public face of this charity, influencing the national conversation on sensory impairments, building partnerships, and engaging stakeholders across sectors Lead governance, risk management, compliance, safeguarding, and data protection, reporting to the Board and supporting trustees in their responsibilities. Who we're looking for Proven senior leadership experience in the not-for-profit, social, or private sectors, with a track record of delivering strategy, growth, and change Commercial acumen, with experience securing funding, generating income growth, and managing budgets Skilled at partnership building, stakeholder engagement, and influencing policy or national agendas Experienced at Board level and able to lead and motivate teams while fostering a strong organisational culture Familiarity with working with people with a sensory impairment, those with disabilities or vulnerable adults Credible, confident, and collaborative, with the courage to make bold decisions and the energy to drive innovation Additional Considerations Full time role, requirement to be Midlands-based (Birmingham) typically 3 days per week Commitment to equity, diversity, and inclusion, wellbeing, and sustainable practices This is an opportunity to lead a respected, impactful organisation where your leadership, vision, and energy will make a real difference in people's lives. How to apply Please send a copy of your profile or CV to Amelia Lee at Charity People, as the first step. If your experience matches what we're looking for, we'll be in touch with further information on how to make your formal application. Deadline : 9am on Thursday 25th June Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Client Proposition Supervisor Cardiff Hybrid Competitive Salary This opportunity is ideal for an experienced financial services compliance professional who enjoys working closely with firms to help them structure, explain and maintain their client propositions in a compliant and commercially practical way. The role would suit someone with a strong understanding of financial advice compliance, Consumer Duty and client facing communications, who can balance regulatory expectations with what works in practice for advisory firms. The Business We're working with a well established and growing financial services group that supports a network of financial advisers, mortgage brokers and support professionals across the UK. The business has built a strong reputation for delivering high quality support, modern systems and a collaborative environment where individuals are encouraged to develop and progress. With continued growth, the business is now looking to appoint a Client Proposition Supervisor to support firms with the development, maintenance and communication of their advice propositions. The Role Working as part of the compliance support function, you will play an important role in helping firms structure and clearly communicate their advice offering, charging models and client propositions. A key part of the role will involve providing practical guidance to firms on advice propositions, adviser charging structures, governance and client suitability considerations. You will help firms ensure their proposition is clear, compliant and commercially workable. You will also review how firms present their services, fees and propositions to clients, including through websites, client facing documents and marketing materials. The role will involve acting as a point of contact for proposition related questions from existing members, as well as supporting early stage firm engagement and onboarding conversations where proposition guidance is required. This is a role that would suit someone who is technically strong, commercially aware and confident communicating with financial advice firms in a practical and constructive way. Benefits Competitive salary Death in service cover Income protection Private medical cover and dental cover Online GP service and Employee Assistance Programme Employer pension scheme Hybrid working, 3 days in the office and 2 days at home Training and development provided Desired Experience Strong understanding of financial advice compliance and regulatory expectations Good understanding of Consumer Duty requirements Experience supporting or reviewing advice propositions, charging structures or client facing communications Ability to balance regulatory requirements with practical commercial outcomes Strong written communication skills Comfortable reviewing websites, marketing materials and client communications Organised and able to manage multiple firm queries at the same time Experience within an IFA network, compliance consultancy or financial planning environment would be beneficial Good understanding of financial services marketing compliance would also be beneficial Applying If this role sounds of interest, please apply below and we will be in touch as soon as possible to discuss further. Synonyms Compliance consultant, compliance officer, compliance supervisor, client proposition consultant, proposition supervisor, financial planning compliance, IFA compliance, network compliance, financial services compliance
Jun 20, 2026
Full time
Client Proposition Supervisor Cardiff Hybrid Competitive Salary This opportunity is ideal for an experienced financial services compliance professional who enjoys working closely with firms to help them structure, explain and maintain their client propositions in a compliant and commercially practical way. The role would suit someone with a strong understanding of financial advice compliance, Consumer Duty and client facing communications, who can balance regulatory expectations with what works in practice for advisory firms. The Business We're working with a well established and growing financial services group that supports a network of financial advisers, mortgage brokers and support professionals across the UK. The business has built a strong reputation for delivering high quality support, modern systems and a collaborative environment where individuals are encouraged to develop and progress. With continued growth, the business is now looking to appoint a Client Proposition Supervisor to support firms with the development, maintenance and communication of their advice propositions. The Role Working as part of the compliance support function, you will play an important role in helping firms structure and clearly communicate their advice offering, charging models and client propositions. A key part of the role will involve providing practical guidance to firms on advice propositions, adviser charging structures, governance and client suitability considerations. You will help firms ensure their proposition is clear, compliant and commercially workable. You will also review how firms present their services, fees and propositions to clients, including through websites, client facing documents and marketing materials. The role will involve acting as a point of contact for proposition related questions from existing members, as well as supporting early stage firm engagement and onboarding conversations where proposition guidance is required. This is a role that would suit someone who is technically strong, commercially aware and confident communicating with financial advice firms in a practical and constructive way. Benefits Competitive salary Death in service cover Income protection Private medical cover and dental cover Online GP service and Employee Assistance Programme Employer pension scheme Hybrid working, 3 days in the office and 2 days at home Training and development provided Desired Experience Strong understanding of financial advice compliance and regulatory expectations Good understanding of Consumer Duty requirements Experience supporting or reviewing advice propositions, charging structures or client facing communications Ability to balance regulatory requirements with practical commercial outcomes Strong written communication skills Comfortable reviewing websites, marketing materials and client communications Organised and able to manage multiple firm queries at the same time Experience within an IFA network, compliance consultancy or financial planning environment would be beneficial Good understanding of financial services marketing compliance would also be beneficial Applying If this role sounds of interest, please apply below and we will be in touch as soon as possible to discuss further. Synonyms Compliance consultant, compliance officer, compliance supervisor, client proposition consultant, proposition supervisor, financial planning compliance, IFA compliance, network compliance, financial services compliance
Babergh and Mid Suffolk District Council
Stowmarket, Suffolk
Babergh and Mid Suffolk District Councils are looking for a Customer Support Officer to join our team based in Stowmarket, Suffolk . You will join us on a Fixed Term or Secondment Opportunity for 18 months. The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata for part time) This role is open to full time , part time , and job share applications , all of which will be assessed equally . Join our team We are looking for Customer Support Officers to join our Customer Support team. If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role We are looking for committed, flexible and proactive team players with a positive outlook to join our team in Customer Support. Providing frontline customer service to our residents, you will be an excellent communicator and share our values, commitment and motivation to make a difference for our districts. The role will be a mixture of both home working and working at our customer access points on a rota basis across our districts between the hours of 8.45am - 5pm Monday - Friday. About you Our team members provide excellent customer service in a fast-paced environment via various communication methods with the majority being a high volume of telephone enquiries (between 65-85 calls handled per day, per officer). To be successful, you will be customer focused, organised, and able to work accurately whilst applying processes and ensuring that customer queries are resolved as much as possible at the first point of contact. You will have these qualities together with the ability to understand situations and develop solutions to problems using your own initiative. As a critical part of our Customer Support Team, you will enjoy an ongoing commitment to learning, development and creativity. We are a team who believe in putting the customer at the heart of everything we do and always strive to improve the service we provide to our residents. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK. Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our working culture We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5.00 pm, 21 June 2026. If you think you have what it takes to be successful in this Customer Support Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Jun 20, 2026
Contractor
Babergh and Mid Suffolk District Councils are looking for a Customer Support Officer to join our team based in Stowmarket, Suffolk . You will join us on a Fixed Term or Secondment Opportunity for 18 months. The successful candidate will earn a competitive salary of £27,694 - £31,022 per annum (pro rata for part time) This role is open to full time , part time , and job share applications , all of which will be assessed equally . Join our team We are looking for Customer Support Officers to join our Customer Support team. If you share our values and are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role We are looking for committed, flexible and proactive team players with a positive outlook to join our team in Customer Support. Providing frontline customer service to our residents, you will be an excellent communicator and share our values, commitment and motivation to make a difference for our districts. The role will be a mixture of both home working and working at our customer access points on a rota basis across our districts between the hours of 8.45am - 5pm Monday - Friday. About you Our team members provide excellent customer service in a fast-paced environment via various communication methods with the majority being a high volume of telephone enquiries (between 65-85 calls handled per day, per officer). To be successful, you will be customer focused, organised, and able to work accurately whilst applying processes and ensuring that customer queries are resolved as much as possible at the first point of contact. You will have these qualities together with the ability to understand situations and develop solutions to problems using your own initiative. As a critical part of our Customer Support Team, you will enjoy an ongoing commitment to learning, development and creativity. We are a team who believe in putting the customer at the heart of everything we do and always strive to improve the service we provide to our residents. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK. Benefits We offer a comprehensive benefits package, including: Generous leave entitlement (26 days a year, rising to 31 days after 5 years). Competitive Local Government Pension Scheme. Wellbeing Support and Employee Assistance Programs. Private Health Care Options. Electric Vehicle Salary Sacrifice Scheme. Paid volunteering days. Flexible and hybrid working arrangements (Business needs permitting). Great learning and development opportunities. Our working culture We believe work is what we do, not just where we go. We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive. We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents. Closing date: 5.00 pm, 21 June 2026. If you think you have what it takes to be successful in this Customer Support Officer role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Job Title: Community Housing Officer Location: Dudley Contract: Temporary (6 months) Rates: 25.91 (Umbrella) Job Purpose: To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Specific Accountabilities To manage tenancies and the estate environment in a designated housing area (patch) and to be the main front-line contact for tenants and residents for housing and estate management matters. To provide contact, advice, and guidance to customers within the framework of the tenancy agreement in line with policies and procedures and its enforcement, ensuring customer enquiries are dealt with promptly and efficiently, to deal with compliments and complaints and to undertake any investigations and corrective actions as appropriate To take a pro-active approach towards tenancy compliance, keeping residents safe, estate management, ensuring regular home reviews, estate walkabouts and estate inspections are carried out. Effectively manage all aspects of tenancy conditions, administration and enforcement having due regard to the needs of our tenants and other occupiers, the law and Dudley MBC policies and procedures. To identify, monitor and take necessary enforcement action against breaches of tenancy conditions including anti-social behaviour in accordance with legislation, policy, procedure, and guidelines. To respond to and manage reports of nuisance, harassment, or antisocial behaviour in a timely manner, commissioning the Community Safety (ASB) Team to assist with complex cases and where legal remedies are required. To manage vulnerable customers and complex casework, where higher levels of need are required to help sustain tenancies, commission other services such as our Community Safety (ASB) Team and Housing Support Teams and relevant agencies to offer appropriate services and where necessary legal enforcement. To undertake communal inspections in flatted blocks as required, and to monitor hazards and maintain high standards on housing estates, reporting any incidents of vandalism and/or damage to ensure speedy remedy. Proactively manage estates including identification and remedy of untidy gardens and tree maintenance. Arrange and lead on estate walkabouts and patch inspections along with residents and other stakeholders where appropriate. Identify health and safety concerns including reporting repairs to buildings, over-grown trees and shrubs and communal areas. Health and safety is a key priority for employees and it is everyone's responsibility to report repairs when they see them. To deliver a Home-Review programme, and actively follow up on all cases of compliance non-access cases on a timely basis to minimise risk to residents. To contribute to the improvement of housing services by working effectively with colleagues across teams, partnership organisations and external agencies to enhance the functionality, attractiveness, safety and sustainability of estates and homes. Play an active role in co-producing and commissioning planned enhancements to our services and to the built environment. To be a key contact in the community, well known to stakeholders, and actively engaged with community champions, Tenants & Residents Associations, local members, PCSOs and other key stakeholders. To provide elected members and MPs with information to carry out their democratic and/or governance responsibilities To encourage tenants to be actively involved in the upkeep of their area, to be involved in the local community and empower residents to influence the decision-making process. Forge relationships with involved customers, encouraging greater levels of customer involvement targeting new tenants. To be visible and responsive in the neighbourhood, arranging planned activities including community events and activities, facilitating joint working with other teams encouraging tenants to be actively involved in the upkeep of their area. To provide multi-channel access to tenants to discuss their needs using digital channels and face to face surgeries the CHO will be the first point of contact for residents and local members. To be vigilant to identifying safeguarding and support needs, and to engage with all applicable services to prevent harm and sustain tenancies. To actively work with households and other agencies at times of crisis such as relationship breakdown, domestic abuse, bereavement or decline in health to support housing need at critical times when customers are vulnerable. To use emotional intelligence in providing a sensitive and appropriate service. To work in partnership with colleagues from all teams, to meet the needs of our tenants through a multi-disciplinary hybrid neighbourhood service model. Work jointly with other teams to enhance the reputation of the Housing Service and to create well planned, sustainable, safe, and attractive communal environments within our buildings and across the whole estate. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Jun 20, 2026
Seasonal
Job Title: Community Housing Officer Location: Dudley Contract: Temporary (6 months) Rates: 25.91 (Umbrella) Job Purpose: To deliver a community focused tenancy and estates management service, highly visible to tenants, residents and other stakeholders. To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates. To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services. Specific Accountabilities To manage tenancies and the estate environment in a designated housing area (patch) and to be the main front-line contact for tenants and residents for housing and estate management matters. To provide contact, advice, and guidance to customers within the framework of the tenancy agreement in line with policies and procedures and its enforcement, ensuring customer enquiries are dealt with promptly and efficiently, to deal with compliments and complaints and to undertake any investigations and corrective actions as appropriate To take a pro-active approach towards tenancy compliance, keeping residents safe, estate management, ensuring regular home reviews, estate walkabouts and estate inspections are carried out. Effectively manage all aspects of tenancy conditions, administration and enforcement having due regard to the needs of our tenants and other occupiers, the law and Dudley MBC policies and procedures. To identify, monitor and take necessary enforcement action against breaches of tenancy conditions including anti-social behaviour in accordance with legislation, policy, procedure, and guidelines. To respond to and manage reports of nuisance, harassment, or antisocial behaviour in a timely manner, commissioning the Community Safety (ASB) Team to assist with complex cases and where legal remedies are required. To manage vulnerable customers and complex casework, where higher levels of need are required to help sustain tenancies, commission other services such as our Community Safety (ASB) Team and Housing Support Teams and relevant agencies to offer appropriate services and where necessary legal enforcement. To undertake communal inspections in flatted blocks as required, and to monitor hazards and maintain high standards on housing estates, reporting any incidents of vandalism and/or damage to ensure speedy remedy. Proactively manage estates including identification and remedy of untidy gardens and tree maintenance. Arrange and lead on estate walkabouts and patch inspections along with residents and other stakeholders where appropriate. Identify health and safety concerns including reporting repairs to buildings, over-grown trees and shrubs and communal areas. Health and safety is a key priority for employees and it is everyone's responsibility to report repairs when they see them. To deliver a Home-Review programme, and actively follow up on all cases of compliance non-access cases on a timely basis to minimise risk to residents. To contribute to the improvement of housing services by working effectively with colleagues across teams, partnership organisations and external agencies to enhance the functionality, attractiveness, safety and sustainability of estates and homes. Play an active role in co-producing and commissioning planned enhancements to our services and to the built environment. To be a key contact in the community, well known to stakeholders, and actively engaged with community champions, Tenants & Residents Associations, local members, PCSOs and other key stakeholders. To provide elected members and MPs with information to carry out their democratic and/or governance responsibilities To encourage tenants to be actively involved in the upkeep of their area, to be involved in the local community and empower residents to influence the decision-making process. Forge relationships with involved customers, encouraging greater levels of customer involvement targeting new tenants. To be visible and responsive in the neighbourhood, arranging planned activities including community events and activities, facilitating joint working with other teams encouraging tenants to be actively involved in the upkeep of their area. To provide multi-channel access to tenants to discuss their needs using digital channels and face to face surgeries the CHO will be the first point of contact for residents and local members. To be vigilant to identifying safeguarding and support needs, and to engage with all applicable services to prevent harm and sustain tenancies. To actively work with households and other agencies at times of crisis such as relationship breakdown, domestic abuse, bereavement or decline in health to support housing need at critical times when customers are vulnerable. To use emotional intelligence in providing a sensitive and appropriate service. To work in partnership with colleagues from all teams, to meet the needs of our tenants through a multi-disciplinary hybrid neighbourhood service model. Work jointly with other teams to enhance the reputation of the Housing Service and to create well planned, sustainable, safe, and attractive communal environments within our buildings and across the whole estate. Connect2Dudley is a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
The Global Business Initiative on Human Rights (GBI)
Chief Executive Officer of the Global Business Initiative on Human Rights (GBI) Part-time self-employed contracted appointment Commitment: 50-60 days per annum Location: Remote with some international travel. Must be based within two hours of GMT time zone and have reasonable access to cost-effective travel for in-person meetings. Start date: By January 2027 The opportunity Due to the planned retirement of our current CEO, the Global Business Initiative on Human Rights (GBI) is seeking to appoint a new candidate to the role by January 2027. This is a senior appointment with responsibility for helping to secure the long-term strength, sustainability and impact of the organisation. Working closely with the Senior Management Team, Advisors and Steering Group, the CEO will provide strategic leadership, support organisational effectiveness, lead membership growth and engagement, and act as a key external representative. This role will suit someone with strong business and human rights knowledge and who can combine strategic judgement with strong interpersonal instincts. The role The CEO will lead the development and delivery of GBI's vision and strategy and help guide the organisation to ensure its success. Key aspects of the role include: providing strategic leadership and helping to shape organisational direction; supporting the long-term sustainability and effectiveness of the organisation; overseeing membership growth, recruitment and engagement; working closely with the Senior Management Team and core GBI Team to maintain oversight of priorities and delivery; representing GBI with members, partners and external stakeholders; and contributing to the planning and delivery of key member engagements, including twice-yearly peer learning meetings where the CEO is expected to make substantive expert contributions and provide elements of facilitation/moderation. The role requires someone able to work collaboratively across a wide range of relationships while also bringing clarity, authority and sound judgement to decision-making. Candidate profile The successful candidate will bring substantial senior leadership experience and the credibility to represent the organisation confidently at a senior level. They are likely to offer: experience in a chief executive, executive director, managing director or comparable leadership role; a strong track record in strategy, organisational leadership and stakeholder engagement; experience of working with boards, steering groups, advisory bodies or other senior decision-making groups; strong relationship-building, influencing and communication skills; the ability to lead through collaboration rather than hierarchy; and a thoughtful, credible and solutions-focused leadership style. Experience in a company, membership organisation, network, alliance or mission-led setting would be advantageous, as would experience of international stakeholder engagement. Personal style The ideal candidate will bring: strong strategic judgement; credibility and professional presence; diplomacy and emotional intelligence; discretion and integrity; the ability to build trust with diverse stakeholders deeply and quickly; and a practical, calm, supportive and collaborative approach with a core GBI Team. Terms of appointment Part-time self-employed contracted appointment; Approximately 50-60 days per annum (approximately 12.5-15 days per quarter, requiring some flexibility); £50,000-£60,000 per annum; Invoiced quarterly, subject to contract; Remote and flexible, with some travel required; Must be based within two hours of GMT time zone and have reasonable access to cost-effective travel for in-person meetings (kindly note there is no relocation package available for this role); Approximately 3 to 5 overseas trips per year; Reasonable travel and related expenses will be reimbursed in line with policy and agreed budgets; Additional projects may be commissioned separately and paid in addition to the core annual fee, where agreed in advance in an advisory capacity; On agreement, the CEO may also be involved in other organisations and projects provided these are not seen as a conflict of interest or contrary to GBI's work and values, and the CEO role takes clear priority. How to express interest Candidates should provide the following via the button below by 30 June 2026: A CV with particular focus on exemplifying evidence of the above criteria. A short cover letter setting out their interest in the role, how they perceive the role of GBI in the current context, and the relevance of their experience. Deadline for applications: 30 June 2026 GBI is proud of its respectful, inclusive and supportive team culture, where diverse backgrounds and life experiences are actively encouraged, everyone has opportunities for professional growth and intellectual curiosity, and all positions are accessible regardless of race, colour, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, marital or parental status. Initial interviews will be carried out remotely. If we invite you to interview for this position, GBI will reimburse all reasonable related carers' costs or IT access costs incurred to participate in the interview. Please email to ensure we can accommodate any access or support needs. Access more about GBI and what we do on our website and below About GBI The Global Business Initiative on Human Rights (GBI) is a highly respected global, cross-industry and business-led organisation focused on advancing corporate respect for human rights around the world. GBI works to shape practice, inspire commitment and build capability to implement respect for human rights, in line with the UN Guiding Principles on Business and Human Rights. Our vision is that all companies respect human rights throughout their business operations and value chains. GBI comprises a committed group of multinational corporations operating in diverse industries and regions. GBI members convene multiple times per year, in person and remotely, through a unique programme of peer learning and global engagement work that supports them to deepen, strengthen and share their progress. In addition to member meetings in countries where our members are headquartered, GBI organises, participates in and contributes to business and human rights meetings and workshops in different parts of the world in order to facilitate peer learning discussions and promote cross-sectoral exchanges. Our work is supported by our core GBI Team and network of Advisors , bringing decades of experience and expertise to our work. GBI engages regularly with others across business, government and civil society where members and the core GBI Team can add unique insights and deep experience to address governance gaps and promote corporate respect for human rights. The organisation is known for its high-quality peer learning and global engagement, supported by internationally recognised experts, and for the in-depth learning and trust between members. These enable discussions that focus on practice at very granular, as well as strategic levels, and the exploration of sensitive real-time challenges.
Jun 20, 2026
Full time
Chief Executive Officer of the Global Business Initiative on Human Rights (GBI) Part-time self-employed contracted appointment Commitment: 50-60 days per annum Location: Remote with some international travel. Must be based within two hours of GMT time zone and have reasonable access to cost-effective travel for in-person meetings. Start date: By January 2027 The opportunity Due to the planned retirement of our current CEO, the Global Business Initiative on Human Rights (GBI) is seeking to appoint a new candidate to the role by January 2027. This is a senior appointment with responsibility for helping to secure the long-term strength, sustainability and impact of the organisation. Working closely with the Senior Management Team, Advisors and Steering Group, the CEO will provide strategic leadership, support organisational effectiveness, lead membership growth and engagement, and act as a key external representative. This role will suit someone with strong business and human rights knowledge and who can combine strategic judgement with strong interpersonal instincts. The role The CEO will lead the development and delivery of GBI's vision and strategy and help guide the organisation to ensure its success. Key aspects of the role include: providing strategic leadership and helping to shape organisational direction; supporting the long-term sustainability and effectiveness of the organisation; overseeing membership growth, recruitment and engagement; working closely with the Senior Management Team and core GBI Team to maintain oversight of priorities and delivery; representing GBI with members, partners and external stakeholders; and contributing to the planning and delivery of key member engagements, including twice-yearly peer learning meetings where the CEO is expected to make substantive expert contributions and provide elements of facilitation/moderation. The role requires someone able to work collaboratively across a wide range of relationships while also bringing clarity, authority and sound judgement to decision-making. Candidate profile The successful candidate will bring substantial senior leadership experience and the credibility to represent the organisation confidently at a senior level. They are likely to offer: experience in a chief executive, executive director, managing director or comparable leadership role; a strong track record in strategy, organisational leadership and stakeholder engagement; experience of working with boards, steering groups, advisory bodies or other senior decision-making groups; strong relationship-building, influencing and communication skills; the ability to lead through collaboration rather than hierarchy; and a thoughtful, credible and solutions-focused leadership style. Experience in a company, membership organisation, network, alliance or mission-led setting would be advantageous, as would experience of international stakeholder engagement. Personal style The ideal candidate will bring: strong strategic judgement; credibility and professional presence; diplomacy and emotional intelligence; discretion and integrity; the ability to build trust with diverse stakeholders deeply and quickly; and a practical, calm, supportive and collaborative approach with a core GBI Team. Terms of appointment Part-time self-employed contracted appointment; Approximately 50-60 days per annum (approximately 12.5-15 days per quarter, requiring some flexibility); £50,000-£60,000 per annum; Invoiced quarterly, subject to contract; Remote and flexible, with some travel required; Must be based within two hours of GMT time zone and have reasonable access to cost-effective travel for in-person meetings (kindly note there is no relocation package available for this role); Approximately 3 to 5 overseas trips per year; Reasonable travel and related expenses will be reimbursed in line with policy and agreed budgets; Additional projects may be commissioned separately and paid in addition to the core annual fee, where agreed in advance in an advisory capacity; On agreement, the CEO may also be involved in other organisations and projects provided these are not seen as a conflict of interest or contrary to GBI's work and values, and the CEO role takes clear priority. How to express interest Candidates should provide the following via the button below by 30 June 2026: A CV with particular focus on exemplifying evidence of the above criteria. A short cover letter setting out their interest in the role, how they perceive the role of GBI in the current context, and the relevance of their experience. Deadline for applications: 30 June 2026 GBI is proud of its respectful, inclusive and supportive team culture, where diverse backgrounds and life experiences are actively encouraged, everyone has opportunities for professional growth and intellectual curiosity, and all positions are accessible regardless of race, colour, national origin, ethnicity, age, disability, assigned gender, gender expression or identity, sexual orientation or identity, religion or creed, marital or parental status. Initial interviews will be carried out remotely. If we invite you to interview for this position, GBI will reimburse all reasonable related carers' costs or IT access costs incurred to participate in the interview. Please email to ensure we can accommodate any access or support needs. Access more about GBI and what we do on our website and below About GBI The Global Business Initiative on Human Rights (GBI) is a highly respected global, cross-industry and business-led organisation focused on advancing corporate respect for human rights around the world. GBI works to shape practice, inspire commitment and build capability to implement respect for human rights, in line with the UN Guiding Principles on Business and Human Rights. Our vision is that all companies respect human rights throughout their business operations and value chains. GBI comprises a committed group of multinational corporations operating in diverse industries and regions. GBI members convene multiple times per year, in person and remotely, through a unique programme of peer learning and global engagement work that supports them to deepen, strengthen and share their progress. In addition to member meetings in countries where our members are headquartered, GBI organises, participates in and contributes to business and human rights meetings and workshops in different parts of the world in order to facilitate peer learning discussions and promote cross-sectoral exchanges. Our work is supported by our core GBI Team and network of Advisors , bringing decades of experience and expertise to our work. GBI engages regularly with others across business, government and civil society where members and the core GBI Team can add unique insights and deep experience to address governance gaps and promote corporate respect for human rights. The organisation is known for its high-quality peer learning and global engagement, supported by internationally recognised experts, and for the in-depth learning and trust between members. These enable discussions that focus on practice at very granular, as well as strategic levels, and the exploration of sensitive real-time challenges.
CHARTERED ASSOCIATION OF BUSINESS SCHOOLS
City, London
Salary: £40,000 - £44,000 per annum, plus benefits Contract: Full-time, permanent Location: 40 Queen Street, London EC4R 1DD (Hybrid: 2 days in office, 3 days from home) Reports to: Marketing & Communications Manager Role summary The Chartered Association of Business Schools (Chartered ABS) is seeking a Senior Marketing & Communications Officer to lead the delivery of high-impact, multi-channel marketing and communications activity across our portfolio of brands, events, and membership programmes. This is a high-profile role for a dynamic marketing professional with strong experience in campaign delivery, email marketing, and editorial content creation. You will play a central role in driving engagement, increasing event registrations and revenue, and strengthening member communications across the Chartered ABS, Small Business Charter, and Certified Management & Business Educator (CMBE) brands. Working in a fast-paced, purpose-led organisation, you will combine creativity with data-driven insight to deliver compelling campaigns, high-quality content, and effective digital communications that support our members and wider mission. Key responsibilities: We are looking for someone with: Plan and deliver integrated marketing campaigns across events, programmes, and membership activities to drive engagement, registrations, and revenue Lead the creation and delivery of high-impact email marketing campaigns, including copywriting, build, and segmentation using CRM systems Commission, edit, and publish high-quality editorial content including blogs, case studies, and newsletters across multiple brands Manage and maintain website content across CMS platforms and support improvements in SEO and digital performance Analyse campaign performance using analytics tools and use insight to optimise engagement and impact Support integrated communications across marketing, events, social media, and membership teams, including CMBE engagement activity Please refer to the full job description for further detail on responsibilities. Experience working with membership bodies, higher education institutions, or trade associations, as well as budget management and CRM/email marketing platforms, is advantageous. What we offer: Competitive salary Hybrid working (two days in the office, three days from home) 31 days annual leave plus bank holidays Attractive employer non-contributory pension Life assurance Wellbeing support Season ticket loans, cycle-to-work scheme, and eye care support A collaborative, values-driven, and supportive working environment How to apply: We welcome applications to include a CV (up to 2 pages) and cover letter (up to 1 page) submitted by an email via the button below. Application deadline: 24 June 2026. Applicants must have the right to work in the UK. Please note that this vacancy may close earlier than the advertised date if a high volume of applications is received. The Chartered Association of Business Schools is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from all backgrounds and communities. Reasonable adjustments are available throughout the recruitment process if requested.
Jun 20, 2026
Full time
Salary: £40,000 - £44,000 per annum, plus benefits Contract: Full-time, permanent Location: 40 Queen Street, London EC4R 1DD (Hybrid: 2 days in office, 3 days from home) Reports to: Marketing & Communications Manager Role summary The Chartered Association of Business Schools (Chartered ABS) is seeking a Senior Marketing & Communications Officer to lead the delivery of high-impact, multi-channel marketing and communications activity across our portfolio of brands, events, and membership programmes. This is a high-profile role for a dynamic marketing professional with strong experience in campaign delivery, email marketing, and editorial content creation. You will play a central role in driving engagement, increasing event registrations and revenue, and strengthening member communications across the Chartered ABS, Small Business Charter, and Certified Management & Business Educator (CMBE) brands. Working in a fast-paced, purpose-led organisation, you will combine creativity with data-driven insight to deliver compelling campaigns, high-quality content, and effective digital communications that support our members and wider mission. Key responsibilities: We are looking for someone with: Plan and deliver integrated marketing campaigns across events, programmes, and membership activities to drive engagement, registrations, and revenue Lead the creation and delivery of high-impact email marketing campaigns, including copywriting, build, and segmentation using CRM systems Commission, edit, and publish high-quality editorial content including blogs, case studies, and newsletters across multiple brands Manage and maintain website content across CMS platforms and support improvements in SEO and digital performance Analyse campaign performance using analytics tools and use insight to optimise engagement and impact Support integrated communications across marketing, events, social media, and membership teams, including CMBE engagement activity Please refer to the full job description for further detail on responsibilities. Experience working with membership bodies, higher education institutions, or trade associations, as well as budget management and CRM/email marketing platforms, is advantageous. What we offer: Competitive salary Hybrid working (two days in the office, three days from home) 31 days annual leave plus bank holidays Attractive employer non-contributory pension Life assurance Wellbeing support Season ticket loans, cycle-to-work scheme, and eye care support A collaborative, values-driven, and supportive working environment How to apply: We welcome applications to include a CV (up to 2 pages) and cover letter (up to 1 page) submitted by an email via the button below. Application deadline: 24 June 2026. Applicants must have the right to work in the UK. Please note that this vacancy may close earlier than the advertised date if a high volume of applications is received. The Chartered Association of Business Schools is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from all backgrounds and communities. Reasonable adjustments are available throughout the recruitment process if requested.
We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site teams in maintaining positive relationships with residents. Conduct resident visits and attend community meetings where required. Maintain accurate records of tenant communications and project updates. Assist in monitoring customer satisfaction and addressing complaints effectively. Requirements: Previous experience working as a Tenant Liaison Officer, Resident Liaison Officer, Customer Liaison Officer, or in a similar housing-related role. Experience supporting repairs, refurbishment, planned maintenance, or social housing projects. Excellent communication and customer service skills. Ability to build positive relationships with residents, contractors, and stakeholders. Strong organisational and administrative skills. Full UK driving licence and access to a vehicle. Ability to travel across Birmingham, Coventry, and Worcester as required. What's on Offer: Competitive hourly rate. Monday to Friday working pattern. Opportunity to work with a reputable Housing Association. Potential for contract extension based on business needs. Immediate start available. If this Tenant Liaison Officer role is of interest, please apply or contact (url removed)
Jun 20, 2026
Contractor
We are currently recruiting for an experienced Tenant Liaison Officer to support a leading Housing Association across Birmingham, Coventry, and Worcester. This is an excellent opportunity to join a busy team delivering essential repairs and maintenance programmes within occupied residential properties. The Role As a Tenant Liaison Officer, you will act as the key point of contact between residents, contractors, and the Housing Association throughout planned and ongoing maintenance works. You will be responsible for ensuring residents are kept fully informed, supported, and updated throughout the duration of repair and refurbishment projects. Key Responsibilities of a Tenant Liaison Officer: Liaise with tenants before, during, and after repairs and maintenance works. Provide clear and timely communication regarding project schedules, access requirements, and any changes to planned works. Manage resident expectations and resolve queries or concerns professionally. Support site teams in maintaining positive relationships with residents. Conduct resident visits and attend community meetings where required. Maintain accurate records of tenant communications and project updates. Assist in monitoring customer satisfaction and addressing complaints effectively. Requirements: Previous experience working as a Tenant Liaison Officer, Resident Liaison Officer, Customer Liaison Officer, or in a similar housing-related role. Experience supporting repairs, refurbishment, planned maintenance, or social housing projects. Excellent communication and customer service skills. Ability to build positive relationships with residents, contractors, and stakeholders. Strong organisational and administrative skills. Full UK driving licence and access to a vehicle. Ability to travel across Birmingham, Coventry, and Worcester as required. What's on Offer: Competitive hourly rate. Monday to Friday working pattern. Opportunity to work with a reputable Housing Association. Potential for contract extension based on business needs. Immediate start available. If this Tenant Liaison Officer role is of interest, please apply or contact (url removed)
Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.
Jun 20, 2026
Contractor
Aatom Recruitment is looking for RQ(phone number removed) - Applications Support Officer on behalf of a Local Authority. Job Title: RQ(phone number removed) - Applications Support Officer Contract Duration: 3 Months Hours Per Week: 35 ROLE PURPOSE: You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management You have significant knowledge and skills in Application Support, Development and Maintenance and will work closely with the business to ensure the Social Care Case Management applications meet end user requirements within sla. Application support and customer focus, portfolio management, application lifecycle management and Enterprise Architecture management. Roles & Responsibility: Provide knowledge and guidance to teams and people on technical best practice Create Application Support technical documentation and maintain the Application Support Portfolio to ensure the Enterprise Architecture is fully documented in line with TOGAF best practice. Support Application Customer Service management and Application Supplier Service Delivery to ensure business requirements are met in a timely manner, in line with ICT Service Management best practice. Apply Application Life-cycle management, proper HOTS and decommissioning Apply agile methodology process in resolving calls and projects. Apply ITIL ICT service delivery methodology and work closely with IT and Digital Services to ensure incidents, problems and changes are managed efficiently. Collaborate and partner with all parts and levels of the organisation as a technical advisor for creative and innovative applications Ensure projects and service requests are delivered on time, within budget and required quality, whilst ensuring benefits are realised in line with the business case. Increase customer satisfaction and engagement by delivering world class customer solutions and resilient applications. Support and maintain digital solutions developed on the Social Care Case Management Databases and Customer Portals. Ensure applications are secure and users have the access they require. Maintain a working knowledge of relevant application developments and methodologies, including Enterprise Architecture, Application Lifecycle management, Application Portfolio management and ITIL support management EXPERIENCE: It is essential that the post holder has: Significant experience of working in a large and complex organisation in the support, development and change of enterprise, line of business and niche applications commonly used in Local Authorities, Liquidlogic, ContrOCC and Web development Significant experience of implementing and managing system projects and service requests. Considerable experience in Application Portfolio Management and Application Life-cycle Management and the deployment of such methodologies in medium / large organisations Considerable experience of system integration Considerable experience of Agile development and management methods Considerable experience of Enterprise Architecture, including using such tools as iServer, to map, visualise and analyse strategic goals, business services, and applications' components to manage strategic change. Considerable experience of ITIL methodology relating to change management. Experience of collaborating and partnering with a wide range of staff to improve/deliver business outcomes. It is desirable that the post holder has: Experience of other public sector organisations. Experience in Social Care applications and knowledge of configuration and administration of databases and portals.
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Jun 20, 2026
Full time
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Jun 20, 2026
Full time
Chief Technology Officer Location : Hybrid/Office based in London EC4R Salary : £170,000+ and 20% performance-related bonus + Excellent Benefits! Contract Type : Full Time, Permanent What We Can Offer You : 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc s technology strategy at a defining moment in our journey. Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success. This role exists because we are serious about transformation. As CTO, you will play a central role in shaping how Wilmington looks, operates, and competes in the future. You will unite platforms, people, data, and products into a coherent, scalable, and future-ready technology ecosystem that enables innovation at pace. This is a rare opportunity to leave a lasting legacy: architecting a modern technology landscape, embedding AI at scale, and leading change across an acquisitive, ambitious business. Please note : To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job Purpose, Tasks and Responsibilities Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington s technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group. You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence. You will be responsible for: Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems Embedding a culture of technical excellence, learning, accountability, and continuous improvement Championing Agile and product-led delivery models that drive measurable business outcomes Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market Managing strategic technology partnerships and vendors to maximise value, innovation, and performance Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability Improving operational efficiency, availability, and performance across infrastructure and services Supporting strategic planning, financial oversight, and investment business cases at executive level Leading technology input into product and platform roadmaps aligned to business-unit priorities Acting as a visible, credible technology leader both internally and externally, representing Wilmington s vision and capability What s the Best Thing About This Role You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation. With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate. You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value. What s the Most Challenging Thing About This Role The challenge lies in balancing ambition with pragmatism. You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments. At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment. What We re Looking For To be successful in this role, you must have / be: Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation) Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About Us Wilmington plc is a dynamic and expanding group of companies with a shared purpose turning knowledge into advantage. We provide trusted information, training, and insight to professional markets across Risk & Compliance, Finance, Legal, and Insight sectors. Our businesses empower organisations and professionals to perform better by providing high-quality, relevant, and reliable knowledge. We collaborate across the group, share success, and focus relentlessly on delivering value to our customers. Join us and do Work That Means Something At Wilmington plc, we help global customers do the right business in the right way providing the data, insights, and education they need to navigate an increasingly complex GRC landscape. When you join us, you won t just shape a company s technology future you ll make a meaningful impact for our customers. We offer flexible hybrid working, strong development opportunities, and an environment where leadership, innovation, and purpose go hand in hand. Whether you re seeking your next defining role or ready to lead change at scale, this is work with meaning. Join us and make a real difference. Click on APPLY today!
Accounts Payable Officer, Permanent, Full Time, £28K to £32K PA, Staines / Egham Area Accounts Payable Officer Location: Staines / Egham (Office-based) Type: Permanent, Full-Time (Monday-Friday)Are you an experienced Accounts Payable professional looking to take the next step in your career? This is a fantastic opportunity to join a fast-growing, private equity-backed business at an exciting stage of its journey.You'll be part of a small, collaborative finance team, where your contribution will be highly visible and valued. This role offers real scope to improve processes, drive efficiencies, and develop your skillset within a dynamic and evolving environment.The RoleAs an Accounts Payable Officer, you will take ownership of key AP processes, working closely with internal stakeholders and suppliers to ensure accuracy, efficiency, and strong financial control.Key responsibilities include: Processing supplier invoices and credit notes, ensuring accurate matching and coding Managing and resolving invoice queries with suppliers and internal teams Performing supplier statement reconciliations and chasing outstanding invoices Setting up new suppliers and maintaining master data integrity Supporting payment runs and processing employee expenses Posting company credit card transactions Managing the AP mailbox and maintaining accurate records Supporting the finance team during month-end and busy periods Contributing to process improvements and ad hoc finance tasks About You Minimum 1.5-2 years' experience within Accounts Payable Confident managing end-to-end AP processes Strong attention to detail with a proactive, organised approach Comfortable working in a fast-paced, evolving environment Good communication skills and ability to build relationships across the business AAT studying or qualified (desirable) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 20, 2026
Full time
Accounts Payable Officer, Permanent, Full Time, £28K to £32K PA, Staines / Egham Area Accounts Payable Officer Location: Staines / Egham (Office-based) Type: Permanent, Full-Time (Monday-Friday)Are you an experienced Accounts Payable professional looking to take the next step in your career? This is a fantastic opportunity to join a fast-growing, private equity-backed business at an exciting stage of its journey.You'll be part of a small, collaborative finance team, where your contribution will be highly visible and valued. This role offers real scope to improve processes, drive efficiencies, and develop your skillset within a dynamic and evolving environment.The RoleAs an Accounts Payable Officer, you will take ownership of key AP processes, working closely with internal stakeholders and suppliers to ensure accuracy, efficiency, and strong financial control.Key responsibilities include: Processing supplier invoices and credit notes, ensuring accurate matching and coding Managing and resolving invoice queries with suppliers and internal teams Performing supplier statement reconciliations and chasing outstanding invoices Setting up new suppliers and maintaining master data integrity Supporting payment runs and processing employee expenses Posting company credit card transactions Managing the AP mailbox and maintaining accurate records Supporting the finance team during month-end and busy periods Contributing to process improvements and ad hoc finance tasks About You Minimum 1.5-2 years' experience within Accounts Payable Confident managing end-to-end AP processes Strong attention to detail with a proactive, organised approach Comfortable working in a fast-paced, evolving environment Good communication skills and ability to build relationships across the business AAT studying or qualified (desirable) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Jun 20, 2026
Full time
Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
Jun 20, 2026
Full time
Business Development Manager Private Client / Wills & Probate Sector Salary Negotiable + Bonus Scheme SF Partners are working exclusively with a high-growth legal services business specialising in Wills, Probate, Estate Planning and Private Client services to appoint a commercially driven Business Development Manager. This is a senior strategic hire responsible for building and owning the firm's introducer and referral partner ecosystem across the UK. The successful candidate will play a key role in driving organic revenue growth through the development of long-term relationships with professional introducers, including IFAs, accountants, estate agents, funeral directors, care providers and private banking networks. Reporting directly into the Chief Growth Officer, this role offers significant autonomy and the opportunity to shape the firm's channel strategy during an exciting period of expansion. The Opportunity The Business Development Manager will take ownership of the full introducer lifecycle - from strategy and origination through to onboarding, relationship management and commercial performance optimisation. This is an ideal opportunity for an experienced partnerships or relationship-led sales professional who thrives in a consultative, commercially accountable environment and is comfortable operating with senior external stakeholders. Key Responsibilities Channel Strategy & Partnerships Execute and refine the firm's introducer partnership strategy Identify high-value referral channels and prioritise growth opportunities Originate, negotiate and onboard new introducer partnerships Ensure all commercial arrangements remain compliant with SRA guidelines and internal governance frameworks Relationship Management Develop strong long-term relationships with existing introducer partners Conduct regular account reviews and pipeline meetings Create feedback loops around lead quality, conversion performance and client outcomes Maintain accurate CRM records and reporting standards Brand Development & Market Engagement Deliver education-led business development initiatives including CPD sessions, webinars and technical updates Represent the business at industry events, networking forums and professional panels Support wider brand visibility within the private client and estate planning market Commercial Performance Work closely with internal commercial and operational teams to track: lead generation performance conversion rates cost per acquisition lifetime value by introducer segment Continuously optimise channel performance and resource allocation About You We are keen to speak with candidates who have: Proven experience in partnership development, business development or introducer relationship management Strong commercial acumen with the ability to drive measurable revenue growth Experience within legal services, wealth management, financial services, probate, estate planning or related professional services sectors Excellent stakeholder management and presentation skills A consultative, relationship-led approach to business development Strong organisational skills with experience managing pipelines and CRM systems Package Salary: Negotiable Bonus / OTE: 30-60% of base salary Quarterly performance accelerators Hybrid working flexibility Significant progression opportunity within a scaling business Apply for a confidential discussion regarding this opportunity, please contact SF Partners directly.
