763 jobs found

Customer Resolution Officer Waterfront Point, Widnes Full-Time, Fixed Term Contract Here at Halton Housing, we are looking for an experienced Customer Resolution Officer to work across our vibrant organisation. Hours : 37 hours per week (Monday - Friday) Duration : Fixed Term (until January 2027) What You'll Do: Support and manage customer complaints, ensuring they are logged, investigated and resolved within agreed timeframes Gather evidence and work with colleagues to deliver fair, clear outcomes Manage escalations and complex cases, coordinating with internal teams where needed Act as a first point of contact for disrepair claims, maintaining accurate records and providing updates Coordinate actions arising from cases, including works and external responses Capture learning from complaints and contribute to continuous service improvement What You'll Need: Experience in a customer service, complaints, disrepair or resolutions role with a strong focus on delivering excellent customer outcomes Strong communication skills with the ability to influence, challenge constructively and handle sensitive conversations with empathy Good problem-solving skills, with the ability to manage competing priorities and deliver to targets Ability to analyse data, identify trends and contribute to reporting and improvements Confidence using Microsoft Office tools including Teams, Excel, Word and PowerPoint Knowledge of the Housing Ombudsman Complaint Handling Code What You'll Get: 30 day holiday entitlement (increasing to 33 days after 3 years' service), plus bank holidays Opportunity to buy or sell holidays Competitive salary Electric Vehicle Salary Sacrifice Scheme Flexible and Hybrid working Supported training and development opportunities Health and Wellbeing Cash Plan Competitive Pension Scheme If you want to work in a role that makes a real impact on improving people's lives and you know you'd be a great fit, please apply today! We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. The Company An innovative housing provider, with customers at the heart of everything we do. We're an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West. We're known for our innovative approach - strengthening our reputation as a landlord of choice in the borough and beyond. Role closes: 8th July 2026

We have the pleasure of recruiting for an experienced Marketing and Communications Officer for our well-established client based in Newark. This is a full-time, permanent position, salary is DOE. This position is primarily office based however you must have your own car as there may be some elements of travel to customers and other locations. The Marketing and Communications Officer will support all marketing functions of the company as well as developing marketing plans and delivering campaigns for events to increase and promote the business. This role is part of a small but busy team and will be very hands on, not only performing the marketing duties but helping to set up for events aswell so you must have a "get involved" type of attitude. Key responsibilities: Lead the creation and implementation of multi-channel marketing campaigns, including email marketing, printed materials, social media, advertising and PR. Including support with design of graphics. Ensure all campaigns are aligned with objectives and branding. Oversee and collaborate with external social media and PR agencies to amplify brand messaging, increase online engagement and drive positive media coverage. Produce and distribute high-quality, engaging quarterly newsletters for members and stakeholders, maintaining strong engagement levels and delivering timely content that supports the businesses goals. Provide regular reports on marketing campaign performance and event survey feedback using data-driven insights to refine strategies and enhance future campaigns. Manage marketing budget and external suppliers To be successful in the Marketing and Communications Officer role you must have worked in a similar position for at least 2 years with excellent knowledge and understanding of all aspects of digital marketing (Content Creation, SEO, Copywriting, Social Media Management etc) The ideal candidate will be a self-motivated, enthusiastic individual who is highly organised and able to work in a fast paced, deadline heavy environment. You will have excellent attention to detail and be able to notice mistakes and patterns in data. You will be computer literate on MS Office and other Management software systems. If you feel that you have the skills and believe the role sounds like it might be for you then please send your CV to Natalie Fox. Reflect Recruitment Group is operating as employment agency under the Employment Agencies Act 1973.

Administrator Solihull £14.59ph To review and process quality concern referrals from social workers. Use an electronic system (Liquid Logic / LAS) to be able to read the referral, determine against a checklist if the concern contains all the required information to be able to be passed to a Quality Monitoring Officer for investigation. Provide flexible, effective administration support to the contracts function. Receive and answer enquiries from internal and external customers/services by telephone, email, or in writing in relation to Commissioning and Contracts services, resolving service requests as far as possible at the initial enquiry in line with agreed local standards within the function. Develop and maintain accurate manual/electronic records and registered, including financial and other databases. Collate and enter data onto databases and/or other electronic methods accurately and timely. Provide routine reports general from computerised or manual data/information sources to monitor and inform commissioning and contract activity. Undertake any other duties to which they may be assigned and that are commensurate with the grade of the post. To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

Title: Senior Housing Complaints Officer Location: Birmingham City Centre Contract: 3 Months - Temporary Contract Hours: Monday - Friday (8-4 OR 9-5) (35 hours paid) Start Date: ASAP Pay Rate: £21 per hour (All-inclusive via Umbrella) Working Pattern: Hybrid (3 days office / 2 days home after initial training period) CCP are currently recruiting for an experienced Senior Housing Complaints Officer to join a busy and fast-paced housing team based in Birmingham City Centre . This is a 6-month temporary assignment with an immediate start available. This role is ideal for candidates with strong housing complaints experience, particularly those who have previously managed cases escalated to the Housing Ombudsman. Key Responsibilities Manage and investigate complex housing complaints from initial stage through to resolution Respond to Housing Ombudsman enquiries and determinations Draft detailed, high-quality response letters in line with policy and regulatory standards Liaise with internal departments to gather information and resolve complaints effectively Ensure complaints are handled in line with statutory timeframes and best practice Identify service improvements and contribute to learning from complaints Manage high volumes of complex cases simultaneously Essential Experience Required Previous experience handling housing complaints involving the Housing Ombudsman (essential) Strong knowledge of housing legislation and complaint handling procedures Experience working within a local authority or housing association Excellent written communication and case management skills Ability to manage high volumes of complex cases Applications without Housing Ombudsman experience will not be considered. Why Apply? Competitive £21 per hour (umbrella rate) Central Birmingham location with excellent transport links Immediate start available Opportunity to work within a reputable housing team Hybrid flexibility after initial training How to Apply This role is being managed by Dan Bryant at CCP. If you believe you have the relevant experience and would like to be considered, please apply online today. We aim to respond to all applications within 72 hours. About CCP CCP are specialists in Customer Operations and CX recruitment. Since 2010, we've earned a reputation for delivering exceptional service to clients and candidates alike. We immerse ourselves in the brands we represent, supporting both established names and exciting startups, and assist businesses with talent attraction and employee retention strategies to ensure long-term success.

We're looking for a Senior Customer Voice Officer to play a central role in strengthening how Cobalt listens to, understands and responds to its customers. Working closely with the Customer Experience Manager, this role is pivotal in ensuring customer insight shapes services, decisions and continuous improvement across the organisation. You will lead on capturing and interpreting customer feedback, helping to embed a culture where the customer voice is proactively sought, clearly understood and consistently acted upon. Through effective use of data, insight and engagement activity, you will ensure customer needs and expectations are at the heart of service design and delivery. This role sits within Cobalt's Customer Experience function and works collaboratively with service leads and teams across the organisation. You will plan and deliver customer engagement activities, manage customer surveys, and ensure learning and outcomes are recorded, monitored and reported, supporting accountability and customer-focused decision making. Please review the full Recruitment Pack, available to download below. Cobalt Housing is a registered housing association based in North Liverpool. We manage and maintain around 6,000 affordable homes in Fazakerley and Sparrow Hall, Croxteth and Norris Green. We carry out a wide range of economic, neighbourhood and community regeneration activities and believe that, by providing quality places to live and support to those who need it, we play our part in developing thriving communities where people are proud to live and can be their best.

Licencing Officer Vacancy - 3-6-month contract Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Licencing Officer to join their Hackney Carriage and Private Hire Licencing team based in Garretts Green. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role Birmingham City Council is seeking a dedicated and detail-oriented Taxi Licencing Officer to join our team at Phoenix House. This is an excellent opportunity for someone who enjoys working with data, has a keen eye for accuracy, and is looking to develop a career in licencing. In this role, you will be responsible for processing taxi licencing applications accurately and efficiently, ensuring all documentation is thoroughly reviewed and verified in line with council standards. You will upload and maintain records within internal systems, produce and issue taxi badges and licence plates, and support a range of general administrative tasks within the licencing team. As your confidence and competence grow, you will also respond to queries and provide support to customers and stakeholders where required. What you'll need to succeed To be successful in this role, you will need to be someone who demonstrates strong attention to detail and accuracy, with the ability to confidently work with data and handle documentation. You should have excellent organisational and administrative skills, be comfortable following processes, and be able to meet deadlines in a structured environment. Good communication skills are important, particularly as you develop in the role and begin responding to queries. A positive attitude and willingness to learn are essential, as full training will be provided. While previous licencing experience is not required, a background in administration, compliance, or document processing would be advantageous. What you'll get in return You will be paid a competitive hourly rate and have a guaranteed long-term, full-time role with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Starting ASAP - 6 months - Merthyr based - 37 hours per week - Hybrid Working Your new company An independent regulator of social care and childcare, who register, inspect and take action to improve the quality and safety of services for the well-being of the people of Wales. Your new role Working from a CRM system to undertake a variety of tasks including, sending for social services references, translation requests, foster and adoption checks, matching tasks, completeness checks of notifications and applications submitted online.Record all phone calls and email queries via CRM system and triage as necessary.Carry out ID checks for DBS renewals for inspectors.Maintain the CRM system through accurate and timely data inputting, scanning and attaching documents. Checking the accuracy of contact details before communicating with a provider. Informing the relevant team of problems arising. What you'll need to succeed Ability to use Microsoft packages such as Outlook, Word, Excel and customer relationship management databases. Excellent written and verbal communication skills to effectively deal with a range of internal and external colleagues, including senior managers.Must pass a DBS checkMerthyr base office - Hybrid working What you'll get in return £15.10 per hour 6 month temporary role with possible extension Hybrid and flexible working once training is completed DBS check covered. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Planning Enforcement Officer Contract: 3 months (with possibility of extension) Working Pattern: 2 days office-based / 3 days remote Recruiter: Aatom Recruitment Client: Local Authority Aatom Recruitment is currently seeking an experienced Planning Enforcement Officer to join a local authority on an initial 3-month contract, with the potential for extension. This is a great opportunity to work within a dynamic planning team, handling enforcement cases and ensuring compliance with planning regulations. Key Responsibilities Manage a caseload of planning enforcement investigations, ensuring cases are progressed efficiently and in line with legislation and policy Prepare high-quality reports and legal documentation, including Enforcement Notices, Breach of Condition Notices, Stop Notices, and Appeal Statements Conduct site inspections (including occasional out-of-hours visits) to assess potential breaches of planning control Ensure all enforcement decisions are robust and defensible at appeal or in court Work collaboratively with internal departments and external partners to resolve enforcement issues Maintain up-to-date knowledge of planning legislation, policy, and guidance Deliver a responsive and customer-focused service in line with council standards Contribute to team objectives and support the overall delivery of planning services Requirements Proven experience in planning enforcement within a local authority setting Strong knowledge of UK planning legislation and enforcement procedures Experience preparing formal enforcement reports and legal notices Ability to manage a varied caseload and meet deadlines Strong communication and stakeholder engagement skills Willingness to undertake site visits, including at short notice Why Apply? Flexible hybrid working (2 days office / 3 remote) Opportunity to work within a supportive public sector environment Contract with potential for extension If you are an experienced Planning Enforcement Officer looking for your next contract, we would love to hear from you.

Community Health and Engagement Officer (CHEO) £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time We have an exciting opportunity for a Community Health & Engagement Officer to join our Surrey Wheelchair Services in Woking . Ross Care is a fast-growing business and a leading provider of Wheelchair Services across the country. We work closely with NHS, Local Authority and Social Care Organisations providing a complete outsourced service driving high quality. As the Community Health and Engagement Officer you will create and manage a stakeholder relationship plan to ensure all key stakeholders are engaged and play an active role in the service provision. You will contribute to service quality assurance procedures, recruiting and leading a service users board, support our complaints process and support ongoing service improvement activities. You will be highlighting the importance of using lived experience in service improvement and promote the social model of disability within the service. Key Responsibilities Service User Engagement Promoting the importance of user lived experience in the company, community and among external stakeholders. Creating, recruiting, and developing a service user forum/service improvement board to meet with on a quarterly basis to oversee improvement and question the local service centre staff. Attending internal meetings to stay up to date with daily operations of the service and to be the advocate for user experience. Quality Monitoring & Improvement Attending the monthly contract review meetings with the Integrated Care Board. Using the input from service users gained from meetings of the service user forum and other engagement with users to refine existing practice and highlight areas that need improvement. Implementing improvements following complaints. Feedback from Service Users through formal mechanisms. Service User Support Supporting users who are not eligible to have a wheelchair provided by the service, helping to identify options available Supporting Service Users to navigate the complaints process. Making information available via signposting to other services other health professionals, social care, MIND, charities, citizens advice etc. Networking and Communication Networking with professionals in other services to promote knowledge of the wheelchair service and to highlight areas for improvements Networking with local and national disability organisations. Some use of local social media to promote service user engagement. Producing a local newsletter and providing other service users relevant information. What are we looking for? Lived experience of vulnerable children and adults, gained through personal or carer use, including personal experience of wheelchair and other healthcare equipment and services, within a home, health, or social care setting. experience of strategic and project planning and decision making. Experience of managing multiple workstreams with ability to prioritise and organise work effectively Good interpersonal skills, including demonstrable knowledge and practice of customer care including conflict management. Good written and verbal communication skills. Good IT skills and ability to contribute to the production of communications material aimed at service users. Understanding and willingness to use social media for service user engagement. Marketing/PR experience would be advantageous. Understanding of research and audit processes advantageous. A UK driving licence is essential. What can we offer you? £ 16.47 per hour Permanent, part time to Full time Hours available Monday to Friday up to 8 Hours per day, flexible start time Up to 33 days holiday (including bank holidays) Company Pension Scheme Life Assurance INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Greenspaces & Project Officer Location: Bromsgrove Area Pay Rate: 18.35 per hour Contract: Temporary until Mid-August 2026 Hours: Full Time About the Role We are currently recruiting for a Greenspaces & Project Officer to join a dynamic Parks & Events Team. This is an exciting opportunity for an experienced project professional to play a key role in delivering capital investment programmes that enhance parks, play areas, community assets, and green spaces across the area. Working closely with internal departments, contractors, elected members, parish councils, funding bodies, and community organisations, you will support the planning, management, and successful delivery of a wide range of improvement projects. You will act as one of the lead officers for project management, procurement, and contractor performance, ensuring projects are delivered on time, within budget, and to the highest standards. This role will involve occasional evening, weekend, and bank holiday working to support project delivery and community events. Key Responsibilities Lead on the development, management, and delivery of capital investment programmes. Coordinate and manage Section 106-funded projects from feasibility through to completion. Project manage internal and external contractor works, ensuring quality, compliance, and value for money. Support the delivery of Green Flag Award standards and outcomes across parks and open spaces. Lead on external funding applications, grant bids, and service improvement initiatives. Support the delivery of parks, play provision, and community events. Engage effectively with residents, elected members, partners, parish councils, and voluntary organisations. Use consultation findings and customer feedback to improve participation, usage, and satisfaction. Work collaboratively with colleagues and volunteers to support service objectives. Monitor project risks, budgets, and performance to ensure successful outcomes. About You To be successful in this role, you will have a relevant professional qualification or equivalent mid-to-senior level experience in project management, capital delivery, or a related field. You will also possess: Strong project management experience, including delivering capital projects from inception through to completion. Experience managing budgets, procurement processes, and contractor performance. Knowledge of risk management and governance within project delivery. Experience working within a public sector, community-focused, or similar environment. Excellent communication and stakeholder engagement skills. The ability to build positive relationships and work effectively within a politically sensitive environment. Experience within green spaces, parks, leisure, environmental, or open space services is highly desirable. A proactive and organised approach, with the ability to manage multiple projects simultaneously. A passion for improving community assets and public spaces.

Location: Hybrid, Bradford or Peterborough Salary: £30,727 per annum Permanent, 35 hours per week, Monday Friday 9am-5pm. Thousands of families across the country rely on our client for a safe, affordable home. And as the housing crisis deepens, the work they do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything they do. Together, they find new ways to understand and champion their customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. Are you someone who sees the story behind every moment? Do you love creating content that connects with people in a genuine, meaningful way? Our client is looking for a Digital Communications Officer who's ready to get out into the community, capture authentic stories, and help take their digital presence to the next level. This is more than a desk-based role - it's about being out and about, meeting customers, sharing their experiences, and bringing their values to life through engaging, creative content. What you'll be doing Managing their day to day social media channels and website Creating fresh, engaging content, from filming in the community to crafting compelling posts and stories Sharing real customer and organisational stories that reflect who they are and what they stand for Developing and delivering innovative social media strategies that grow engagement and reach Keeping their website dynamic, accessible, and informative for customers and stakeholders Taking a project mindset, seeing the bigger picture and following ideas through from concept to delivery Trying new formats, trends, and approaches to keep their content evolving Salary The spot salary for this post is £30,727 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you Proven experience managing organisational social media platforms Experience creating engaging digital content across multiple formats, including video and imagery Ability to create, edit and publish multimedia content using relevant tools and software Experience using Content Management Systems (CMS) to update and maintain website content Strong understanding of website analytics (e.g. Google Analytics) and ability to use data to inform decisions Knowledge of Search Engine Optimisation (SEO) and applying best practice to digital content Excellent copywriting and editing skills, with the ability to tailor tone and messaging for different audiences The successful applicant will be subject to pre employment checks, such as DBS and social media screening, before an offer is confirmed. Interviews We want your candidate experience to reflect who our client is - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you your experience, goals, and what you bring. Planned date: 6th or 7th July via Teams. Stage 2: A Place to Show Your Strengths You'll deliver a role related presentation and have a final behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a personality questionnaire in advance. Planned date: 17th July at their Bradford office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future They've got big ambitions and they're looking for people who want to grow with them. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because they believe great work deserves great rewards, here's what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through their benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to their Leadership Academy, apprenticeships, and more they'll help you grow and succeed. This is more than a job it's a place where you can make an impact, feel valued, and be rewarded for what you do. We're Committed to Inclusion Their recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let them know they'll make it happen. Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK. Our client does not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to the organisation and to your future, apply now. Recruitment Agencies: Our client works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role. REF-

Neighbourhood Assistant Slough Temporary Full Time Join a busy Local Authority Housing Team as a Neighbourhood Assistant, providing essential administrative and tenancy management support to help deliver high-quality housing services to residents across Slough. THE ROLE As a Neighbourhood Assistant, you will provide comprehensive administrative support to the Neighbourhood Team, ensuring tenancy management services are delivered efficiently while supporting residents and officers across a wide range of housing management activities. Key responsibilities include: Providing administrative support for tenancy management, estate management, anti-social behaviour and tenancy sustainment services. Managing diaries, correspondence, telephone enquiries, electronic records, keys, fobs and general office administration. Raising purchase orders, processing invoices and supporting financial administration processes. Preparing tenancy documentation, arranging property viewings, completing tenancy sign-ups and carrying out identity checks. Supporting court preparation for tenancy enforcement, access applications and anti-social behaviour cases. Maintaining accurate tenancy records on NEC (or similar housing management systems), including tenancy changes, audits and estate inspections. Supporting garage and parking space administration, void processes, mutual exchanges, performance reporting and partnership working across council services. THE CANDIDATE The successful candidate will have previous experience in a similar housing administration, neighbourhood services or tenancy support role, ideally within a Local Authority or Housing Association environment. You will also have: Experience providing comprehensive administrative support within a busy team. Excellent customer service, communication and organisational skills with the ability to manage competing priorities. Strong IT skills, including Microsoft Office and experience using databases or housing management systems such as NEC. Experience of financial administration, including purchase orders and invoice processing. An understanding of social housing, tenancy management processes and working effectively with internal and external partners. THE CONTRACT Working Hours: Full Time - 35 hours per week, Monday to Friday Length of Contract: 3 Month Contract Rate: The pay for the role is 20.81 per hour LTD company rate. The PAYE equivalent is 17.74 per hour , inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail. If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Bexley on a temporary basis. This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector. Key Responsibilities of a Housing Officer: Manage a designated patch of properties, providing an effective and customer-focused housing management service. Deliver all aspects of tenancy management including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement. Conduct estate inspections and ensure communal areas are maintained to a high standard. Carry out home visits and maintain regular contact with residents. Work closely with internal teams and external agencies to resolve tenancy-related issues. Support residents to sustain their tenancies and promote successful communities. Identify and escalate safeguarding concerns where appropriate. Monitor and manage rent-related issues, making referrals where necessary. Maintain accurate records and update housing management systems in a timely manner. What we'd love to see from you: Previous experience working as a Housing Officer within a Housing Association or Local Authority. Strong knowledge of tenancy management within social housing. Experience managing a housing patch independently. Confident dealing with anti-social behaviour, tenancy breaches and resident enquiries. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied workload. Full UK driving licence and access to a vehicle (essential). If this role is of interest we would love to hear from you! Please apply or contact (url removed) or (url removed)

We have an opportunity to join Sovereign Network Group as a Resident Liaison Officer working from our Hurn office. This role will include a mix of office, home and travelling to meet with customers across our regions. This is a fast paced customer facing role. To be successful you will need: Solid experience within a busy customer focused role, ideally within the housing sector Some understanding of building maintenance terminology An understanding of retrofit and the impact on people living in their homes. The ability to manage your own workload. Strong communication skills Driving licence and access to vehicle Key Accountabilities: Deliver the right outcome for our customer in a safe and timely way. Support our customers through our Homes and Place retrofit programme. Act as the main point of contact for the customer throughout the process, listening and understanding their needs and concerns, whilst keeping the Homes and Place Programme Lead updated with progress and any challenges faced. Ensure all information provided to customers is clear and consistent, to avoid any confusion or misunderstanding and to minimise any concerns they may have. Review and regularly maintain the customer engagement plan to ensure all information is accurate and up to date. Attend site meetings, events, appointments with customers, contractors or stakeholders as required. Work collaboratively with stakeholders to explore opportunities to transform our services and customer experience. Identify and escalate risks, issues, and dependencies as appropriate and propose solutions to resolve. Provide support enabling the team to produce regular briefing notes and reports. A full driving licence and car is required. The successful applicants will play a key role in supporting our retrofit programme.

We are seeking a proactive and customer-focused Allocations Officer to join a Local Authority in Devon and play a key role in helping residents access suitable affordable housing. As an Allocations Officer, you will assess and manage applications to the Housing Register, ensuring decisions are made in line with current housing legislation and the Council's Allocations Policy. You will prioritise applications, administer property allocations, coordinate weekly property adverts, and provide expert housing options advice to a wide range of applicants. The role involves working closely with customers, housing associations, support agencies, Councillors, MPs and other stakeholders, responding to enquiries and providing clear guidance on housing options and allocation processes. You will also participate in multi-agency panels, assess health and wellbeing applications, support local lettings initiatives, and undertake outreach activities across the district. We are looking for someone with excellent communication and organisational skills, strong attention to detail, and the ability to manage a varied caseload within agreed timescales. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this

Allocations Officer Exeter Full time, Temporary Hybrid - 40% office, 60% home working We are currently recruiting for a Social housing organisation based in Exeter who are looking for an Allocations Officer to join their team on a temporary basis. Responsibilities of the Allocations Officer include: Ensure that eligible applicants as defined by the current legislation and the Council's Allocations Policy are admitted onto the Housing Register. Answer queries from customers, stakeholders, support workers, Councillors, MPs and other agencies regarding the housing register and the allocations policy. Assess and prioritise applications for Council and Housing Association properties, through the allocations scheme, within agreed timescales and in line with the Allocations policy Assess Health and Wellbeing applications and participate in multi-agency assessment panels to award banding, prioritise applications for adapted properties. Collate weekly adverts for available properties ensuring the information is clear and accessible for applicants. Full job description available upon request The successful candidate will have: Experience working within the social housing sector. Have up to date knowledge of housing and homeless legislation and guidance. Knowledge of Microsoft packages. A qualification in housing (desirable). If you believe that you are well-suited to the role of Allocations Officer, please apply. For additional information, please contact Chrissie at Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

We have a great part-time Finance Officer opportunity to join an established organisation on a long-term temporary basis. The company is currently based in central Watford - but are moving to Hemel Hempstead in the next couple of months. If you are based in Hemel Hempstead or local to the that area and don't mind a commute to Watford for a month or so this could be the ideal move for you - there is free car parking available in both locations. To start as soon as possible for an indefinite period - and the position could became permanent in the future. Hours Monday to Friday: 9.00am to 2.30pm - with a 20 minute lunch-break - this role is 100% office based. You will be joining a lovely friendly welcoming business and busy and production Finance/Accounts team. Working knowledge of Sage accountancy software is an ideal requirement. Day to Day Responsibilities: Shared management of the general ledger with Finance Support Officer. Assist with the production of the management accounts preparation (prepayments, accruals, depreciation, monthly journals, deferred and accrued income Obtaining authorisation from budget holders for expenditure and managing the organisational purchase order system. Cash Management - Prepare and plan payments within timescales of Suppliers via BACS, Direct Debit and monitor cash balances across accounts Accurate and timely processing of Invoices within accounting system SAGE 50 ensuring correct VAT categorisations. Managing Petty Cash transactions and reconciling within the accounting system. Issue sales invoices to customers based on services provided and track additional income from new member subscriptions, training courses, intercompany Fees and invoice accordingly. Reconciling all the bank statements within the accounting system on a daily or weekly basis. Prepare for banking and deposit cash and cheques received on a regular basis. Act as a shared contact along with the Finance Team for any finance queries. Sales and purchase ledger credit control and maintaining suppliers and customer's information. Prepare, reconcile, and submit quarterly VAT returns. Assist with payroll in ensuring timely payments to HMRC, and pension provider. Maintain the fixed asset registers including depreciation. Assist with the annual statutory account preparation ensuring invoices are correctly filed and ready for inspection. Participate in financial audits when required Person Specification Experience using Sage 50 Accounting or similar platform e.g. Xero Computer literate on MS Office and payment/finance systems. Knowledge of VAT and Gift Aid. Excellent spoken and written communication skills. Excellent time management and attention to detail. Excellent analytical and numerical skills Able to work well under pressure Able to commute to Watford for a month or so until the move to Hemel Hempstead Tate Benefits: Excellent rate of pay Weekly pay 28 days holiday free parking Access to the Tate Awards Scheme - including store discounts Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

A fantastic opportunity has arisen for a Project Officer to join the team with our prestigious client at their site in Bolton, this is a hybrid role with 3 days per week on-site and 2 days working from home Job Description This role will require you to work with the Manufacturing project teams in our Business in accordance with established project control methodologies. The role of Project Officer provides support to a range of deliverables across multiple Manufacturing task areas and can provide a stepping stone for further progress within a project management environment. The Project Officer support the Heads of Manufacturing and Production Project Managers across multiple projects and sites as required, providing delivery of the following: • Maintenance and regular reporting of project Key Performance Indicators. • Act as an interface within Manufacturing to help ensure programme delivery, quality and cost. • Provide, understand and present information at internal reviews and meetings. • Assist the team with Risk and Opportunity management. • Assist in the compilation of Manufacturing estimates and Cost at Completions. • Assist in the compilation and analysis of workload forecast. • Compilation and maintenance of project programmes and schedules. • Maintain and improve the interface with internal customers and external departments. • Some travel between sites will be required. Role requirements (skills, training and qualifications) • Enthusiastic, pro-active and tenacious individual who can prioritise as well as manage day-to-day tactical decisions. • A clear, strong and effective communicator. • Numerate and confident with basic mathematics • Knowledgeable and experienced in the basic application of Project Management skills at an assistant level. • Computer literacy - basic but proven skills required in MS Word, spread sheets, presentations and planning tools. Experience with SAP materials management system / alternative Materials Management system Primavera 6 planning tool is preferred but not essential. Other PM tools would be acceptable • Local, job specific training will be provided as appropriate. Recognising the RESTRICTED nature of the work, suitable candidates will be SC cleared or eligible for this level of clearance

Are you a chemical regulatory professional within the cleaning / hygiene chemical sector? Looking for a remote role with just the occasional trip to head office in Scotland? Or are you looking for an onsite or hybrid role? This may be for you A growing manufacturer using a unique and sustainable approach to cleaning and personal care products are looking for a seasoned regulatory professional to join their team. Reporting into the technical director, you'll have experience within the cleaning / hygiene / personal care sector, you'll be experienced with biocidal, cosmetic and REAH regulations and you'll have a problem solver mentality, with the ability to question problems and come up with solutions. What you will do: Advise on and, enforce, the company's compliance with all relevant National and International Regulations, with respect to product claims and marketing text, for all of the company's products and their respective market sectors. Assist in the creation of product labels, online and offline marketing material and, responses to customer enquiries relating to compliant product claims. Communicate, on behalf of the company, with any and all relevant statutory and regulatory authorities, both Nationally and Internationally, for the purpose of establishing compliance and, where required, achieving registration, approval and/or certification etc. Oversee the compliance of Safety Data Sheet text. Support where appropriate, the sales and marketing activities of the company. Attend such meetings as required. What you will need: Highly desirable Previous experience with the UK and EU Biocide, Detergent, Cosmetic and CLP Regulations. Competent verbal and written communicator. Proven ability in extracting important information from regulatory waffle. Quick learner, able to gather and assimilate information quickly and effectively. Desirable - Experience with Canadian and USA regulations. Probably educated to degree level or equivalent, but this is not a prerequisit. Organised. Happy to work alone or as a team member.

Purchasing Officer (Distributor / Construction) 40,000 - 45,000 + Progression + Training + Company Bonus + 25 Days Holiday + Bank holidays + Benefits Slough Are you a procurement professional with some experience in a construction or manufacturing environment, looking to join a fast-paced business where supplier relationships and commercial awareness are key? Do you enjoy negotiating with suppliers, managing stock levels, and supporting a high-performing sales team - and now want to be part of an ambitious company supplying major infrastructure and utilities projects across the UK? Established in 1999, this company has grown to become a leading UK distributor within the utilities sector. Supplying customers ranging from individual buyers through to Tier 1 contractors delivering flagship projects such as HS2 and Crossrail, they operate in a fast-moving, commercially driven environment with exciting growth plans. This role would suit a procurement professional with experience in a construction or manufacturing setting looking to move into a varied, fast-paced role that will see you working with a range of suppliers. The Role: Monitor and maintain stock levels using the company ERP system Raise and manage purchase orders to ensure timely replenishment Proactively chase overdue orders and manage supplier lead times Negotiate pricing, terms, and rebate agreements with suppliers Identify and onboard new suppliers, building strong commercial relationships Meet with supplier representatives and maintain ongoing performance reviews The Person: Background in buying / purchasing Some experience in a construction or manufacturing setting Job reference: BBBH25321d Key words: Buyer, Purchasing, Procurement, Distributor, Construction, Manufacturing, ERP, Planning, Slough, Berkshire We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.