Rapid Hire Recruitment Ltd T/A Kenect Recruitment
City, Belfast
Claims Handler / Claims Advisor 27,000 Full Training Provided Long-Term Career Opportunity Belfast Location: Belfast Job Type: Full-Time, Permanent Salary: 27,000 per annum Looking for a Career, Not Just Another Job? ICW Insurance Services is looking for a motivated and customer-focused individual to join their team as a Claims Handler / Claims Advisor . While previous insurance or claims experience would be beneficial, it is not essential . We are equally interested in speaking with people who have the right attitude, strong communication skills, and a genuine desire to learn and build a long-term career. This is an excellent opportunity for someone from an administration, customer service, account handling, financial services, retail, hospitality, or office-based background who wants to develop a career within the insurance industry. Full training and ongoing support will be provided. What You'll Be Doing Managing insurance claims from first notification through to settlement Speaking with customers and guiding them through the claims process Providing excellent customer service and support throughout each claim Liaising with homeowners, developers, loss adjusters, and other stakeholders Accurately recording and maintaining claim information Reviewing policy details and assisting with claim assessments Managing customer expectations and providing regular updates Working closely with internal departments including Underwriting, Surveying, and Technical teams What We're Looking For Strong communication and customer service skills A confident and professional telephone manner Good organisational skills and attention to detail Ability to manage multiple tasks in a busy office environment Strong IT skills, including Microsoft Office and Outlook Ability to work independently and as part of a team Positive attitude and willingness to learn Someone looking to build a long-term career within a growing business Ideal Backgrounds (Not Essential) - Claims Handling - Insurance Administration - Account Handling - Customer Service - Financial Services - Office Administration - Contact Centre / Call Centre - Customer Support Why Apply? This role is about finding the right person, not just the right CV. We are looking for someone who is eager to learn, willing to work hard, and wants to build a successful long-term career within the insurance sector. If you bring the right attitude, commitment, and customer-focused approach, ICW will provide the training and support needed to help you succeed. Apply today for immediate consideration.
Jun 12, 2026
Full time
Claims Handler / Claims Advisor 27,000 Full Training Provided Long-Term Career Opportunity Belfast Location: Belfast Job Type: Full-Time, Permanent Salary: 27,000 per annum Looking for a Career, Not Just Another Job? ICW Insurance Services is looking for a motivated and customer-focused individual to join their team as a Claims Handler / Claims Advisor . While previous insurance or claims experience would be beneficial, it is not essential . We are equally interested in speaking with people who have the right attitude, strong communication skills, and a genuine desire to learn and build a long-term career. This is an excellent opportunity for someone from an administration, customer service, account handling, financial services, retail, hospitality, or office-based background who wants to develop a career within the insurance industry. Full training and ongoing support will be provided. What You'll Be Doing Managing insurance claims from first notification through to settlement Speaking with customers and guiding them through the claims process Providing excellent customer service and support throughout each claim Liaising with homeowners, developers, loss adjusters, and other stakeholders Accurately recording and maintaining claim information Reviewing policy details and assisting with claim assessments Managing customer expectations and providing regular updates Working closely with internal departments including Underwriting, Surveying, and Technical teams What We're Looking For Strong communication and customer service skills A confident and professional telephone manner Good organisational skills and attention to detail Ability to manage multiple tasks in a busy office environment Strong IT skills, including Microsoft Office and Outlook Ability to work independently and as part of a team Positive attitude and willingness to learn Someone looking to build a long-term career within a growing business Ideal Backgrounds (Not Essential) - Claims Handling - Insurance Administration - Account Handling - Customer Service - Financial Services - Office Administration - Contact Centre / Call Centre - Customer Support Why Apply? This role is about finding the right person, not just the right CV. We are looking for someone who is eager to learn, willing to work hard, and wants to build a successful long-term career within the insurance sector. If you bring the right attitude, commitment, and customer-focused approach, ICW will provide the training and support needed to help you succeed. Apply today for immediate consideration.
Customer Service Agents Salary: £23,500 Location: Wythenshawe - onsite Hours: Mon-Fri (9am-5pm) Contract: Permanent About the role An excellent opportunity has become available for a Customer Service Advisor to join a growing team in Wythenshawe. This role is suited to someone who is committed to delivering high quality customer service and enjoys working in a supportive and inclusive environment.You will play an important role in ensuring customers receive clear, professional and empathetic support at every stage of their journey. The organisation offers full training, ongoing development, and a strong focus on compliance and customer care. What you will do In this role, you will support customers through a range of queries and processes, ensuring each interaction is handled with care and professionalism. Your responsibilities will include: Managing inbound calls, responding to customer queries and providing updates Making outbound calls to gather information and provide progress updates Sending and resending secure links for documents, identification and signatures Handling customer concerns and complaints with empathy and professionalism Supporting vulnerable customers in line with regulatory requirements Managing cancellation requests and working towards fair outcomes Processing data requests such as subject access requests in line with data protection guidelines Monitoring shared inboxes and responding to emails in a timely manner Updating customer records accurately using internal systems Working with colleagues across teams to support smooth case progression What we are looking for To succeed in this role, you should have experience in a customer focused position and be confident communicating with a wide range of people. You will ideally demonstrate: Strong verbal and written communication skills Good attention to detail when recording and updating information A calm and empathetic approach, particularly in sensitive situations Experience using customer management systems or similar tools An understanding of compliance requirements such as data protection and customer care standards The ability to work both independently and as part of a team Good organisational skills and the ability to manage multiple tasks A willingness to learn and take part in ongoing training Apply If you are looking for a role where you can make a real difference and develop your career in customer service, we would like to hear from you.Apply today to take the next step. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 12, 2026
Full time
Customer Service Agents Salary: £23,500 Location: Wythenshawe - onsite Hours: Mon-Fri (9am-5pm) Contract: Permanent About the role An excellent opportunity has become available for a Customer Service Advisor to join a growing team in Wythenshawe. This role is suited to someone who is committed to delivering high quality customer service and enjoys working in a supportive and inclusive environment.You will play an important role in ensuring customers receive clear, professional and empathetic support at every stage of their journey. The organisation offers full training, ongoing development, and a strong focus on compliance and customer care. What you will do In this role, you will support customers through a range of queries and processes, ensuring each interaction is handled with care and professionalism. Your responsibilities will include: Managing inbound calls, responding to customer queries and providing updates Making outbound calls to gather information and provide progress updates Sending and resending secure links for documents, identification and signatures Handling customer concerns and complaints with empathy and professionalism Supporting vulnerable customers in line with regulatory requirements Managing cancellation requests and working towards fair outcomes Processing data requests such as subject access requests in line with data protection guidelines Monitoring shared inboxes and responding to emails in a timely manner Updating customer records accurately using internal systems Working with colleagues across teams to support smooth case progression What we are looking for To succeed in this role, you should have experience in a customer focused position and be confident communicating with a wide range of people. You will ideally demonstrate: Strong verbal and written communication skills Good attention to detail when recording and updating information A calm and empathetic approach, particularly in sensitive situations Experience using customer management systems or similar tools An understanding of compliance requirements such as data protection and customer care standards The ability to work both independently and as part of a team Good organisational skills and the ability to manage multiple tasks A willingness to learn and take part in ongoing training Apply If you are looking for a role where you can make a real difference and develop your career in customer service, we would like to hear from you.Apply today to take the next step. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
We're looking for a customer-focused and proactive Customer Sales Advisor to join a busy contact centre team. This role is ideal for someone who enjoys helping customers, handling enquiries and converting opportunities into sales. About the candidate You will be a confident communicator with excellent customer service skills and a positive, professional approach. Previous customer service or contact centre experience is beneficial but not essential. Salary: £25,545 + Excellent Benefits Hours: 37.5 hours per week, shift pattern across 7 days (must be flexiable) Location: Reading, Office-based What you'll do Respond to customer enquiries by phone, email and online channels Deliver an excellent customer experience Process bookings and customer information accurately Resolve customer queries and complaints professionally Convert enquiries into bookings and identify upselling opportunities Maintain accurate customer records and follow up leads Support business promotions and campaigns Benefits Employee discounts 50% off food and drink when on and off shift Enhanced holiday entitlement Paid birthday leave Pension scheme Employee rewards platform If this sounds like your next opportunity, we'd love to hear from you, apply today!
Jun 12, 2026
Full time
We're looking for a customer-focused and proactive Customer Sales Advisor to join a busy contact centre team. This role is ideal for someone who enjoys helping customers, handling enquiries and converting opportunities into sales. About the candidate You will be a confident communicator with excellent customer service skills and a positive, professional approach. Previous customer service or contact centre experience is beneficial but not essential. Salary: £25,545 + Excellent Benefits Hours: 37.5 hours per week, shift pattern across 7 days (must be flexiable) Location: Reading, Office-based What you'll do Respond to customer enquiries by phone, email and online channels Deliver an excellent customer experience Process bookings and customer information accurately Resolve customer queries and complaints professionally Convert enquiries into bookings and identify upselling opportunities Maintain accurate customer records and follow up leads Support business promotions and campaigns Benefits Employee discounts 50% off food and drink when on and off shift Enhanced holiday entitlement Paid birthday leave Pension scheme Employee rewards platform If this sounds like your next opportunity, we'd love to hear from you, apply today!
Salary: £35000 + bonusA Swedish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Finance Graduate Client Service Associate will be in the front line of maintaining and developing the Swedish clienteles by advising the company's products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills. Your responsibilities will include: Collecting all relevant information from clients to set up new accounts Build relationships with clients within the banking sector and assist with administrative duties Collaborate with the Sweden's Sales team and the investment advisor to manage the daily workload Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner About you: The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package as well. Profile: Required to be fluent in Swedish and English, both written and spoken Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable Degree within finance, banking or economics is desirable Demonstrable problem-solving skills and a strong customer focus Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy.
Jun 12, 2026
Full time
Salary: £35000 + bonusA Swedish speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Finance Graduate Client Service Associate will be in the front line of maintaining and developing the Swedish clienteles by advising the company's products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills. Your responsibilities will include: Collecting all relevant information from clients to set up new accounts Build relationships with clients within the banking sector and assist with administrative duties Collaborate with the Sweden's Sales team and the investment advisor to manage the daily workload Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner About you: The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package as well. Profile: Required to be fluent in Swedish and English, both written and spoken Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable Degree within finance, banking or economics is desirable Demonstrable problem-solving skills and a strong customer focus Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy.
Part-Time, Permanent Sale, M33 6WT £14.73 per hour £27,000 pro rata Hours : 3 days per week Tuesday and Friday fixed Location : Fully office-based Charter Buildings, 9 Ashton Lane, Sale Pay : £14.73 per hour £27,000 pro rata Job Type: Permanent Start : As soon as possible The Role This is a part-time, client-facing role that demands professionalism, commercial awareness, and the ability to manage complex administrative processes with precision. The successful candidate will be required to work three days a week, with Tuesday and Friday being fixed days. This is a fully office-based role across the three days. Core Responsibilities Serve as the primary point of contact for clients across all inbound channels, delivering accurate, timely, and professional responses that reflect the firm s reputation for excellence. Own and manage the shared inbox, triaging communications effectively, resolving queries at first point of contact where possible, and ensuring no client is left waiting. Proactively manage the records request process from pre-year-end planning through to receipt of records, attending weekly accounts production meetings and following up any queries. Manage the end-to-end client onboarding process, from initial sign-up through to full system integration. This includes adding new clients to all relevant platforms (TaxCalc, Karbon, Xama, Client Window, and Inform Direct), configuring all associated workflows within Karbon, and issuing welcome communications. Responsibilities also encompass gathering any outstanding client information, completing required HMRC registrations, and submitting applications for agent authorisation. Take ownership of client data integrity across all internal systems and relevant departments, ensuring records are accurate, compliant, and up to date at all times. Represent the firm at reception, creating a strong first impression and delivering a consistently high standard of in-person client experience. Act as a flexible operational resource across departments, providing high-quality administrative support where priorities demand it. Qualifications and Experience A formal qualification is not a prerequisite, but you will bring demonstrable experience in a professional services environment, ideally within accountancy, legal, financial services, or a similarly regulated sector. You will be comfortable navigating compliance frameworks, managing sensitive client data, and working to tight deadlines across multiple workstreams simultaneously. Key Competencies Polished written and verbal communication skills, with the confidence to engage with clients and senior stakeholders at all levels. Strong working knowledge of professional office environments and the standards expected within a regulated firm. Exceptional attention to detail, particularly when handling compliance documentation, legal paperwork, and client records. A proactive, self-directed working style with the ability to manage competing priorities and meet deadlines without close supervision. Sound commercial awareness and the interpersonal skills to build lasting client relationships and contribute to client retention. Adaptability and a genuine commitment to supporting colleagues and clients as business needs evolve. What Success Looks Like In this role, it s not just task completion that s important but also the quality of the client relationships you build and maintain, the accuracy and compliance of the work you produce, and your ability to operate as a trusted, dependable member of a close-knit professional team. You will take ownership of your workload, communicate proactively, and bring a level of professionalism and pride to everything you do. Benefits 22 days annual leave plus 8 bank holidays Flexible start times 08 00 or 09 00 with 45 minutes for lunch; early Friday finish Free gym membership Workplace pension scheme Free on-site parking Private medical insurance Sick pay Team lunch on the last Tuesday of the month and team days every six months Discretionary quarterly bonus Study support considered on a case-by-case basis for relevant professional qualifications Requirements • Ability to reliably commute to Sale M33 6WT (required) • GCSE or equivalent (required) • 3 years professional office experience (required) • Fluent English, written and spoken (required) • Right to work in the United Kingdom (required) About BWP Inspire BWP Inspire is an advisory-led accountancy practice based in Sale, Manchester. We work with SMEs across manufacturing, creative and digital sectors helping business owners understand their numbers, plan for growth and build businesses that fund the lives they want. Compliance is our entry point, not our destination. Our culture is warm, close-knit and genuinely people-first. We are proud members of the B1G1 giving community and take our responsibilities to clients, colleagues and the wider community seriously. BWP Inspire Charter Buildings, 9 Ashton Lane, Sale, M33 6WT REF-(Apply online only)
Jun 12, 2026
Full time
Part-Time, Permanent Sale, M33 6WT £14.73 per hour £27,000 pro rata Hours : 3 days per week Tuesday and Friday fixed Location : Fully office-based Charter Buildings, 9 Ashton Lane, Sale Pay : £14.73 per hour £27,000 pro rata Job Type: Permanent Start : As soon as possible The Role This is a part-time, client-facing role that demands professionalism, commercial awareness, and the ability to manage complex administrative processes with precision. The successful candidate will be required to work three days a week, with Tuesday and Friday being fixed days. This is a fully office-based role across the three days. Core Responsibilities Serve as the primary point of contact for clients across all inbound channels, delivering accurate, timely, and professional responses that reflect the firm s reputation for excellence. Own and manage the shared inbox, triaging communications effectively, resolving queries at first point of contact where possible, and ensuring no client is left waiting. Proactively manage the records request process from pre-year-end planning through to receipt of records, attending weekly accounts production meetings and following up any queries. Manage the end-to-end client onboarding process, from initial sign-up through to full system integration. This includes adding new clients to all relevant platforms (TaxCalc, Karbon, Xama, Client Window, and Inform Direct), configuring all associated workflows within Karbon, and issuing welcome communications. Responsibilities also encompass gathering any outstanding client information, completing required HMRC registrations, and submitting applications for agent authorisation. Take ownership of client data integrity across all internal systems and relevant departments, ensuring records are accurate, compliant, and up to date at all times. Represent the firm at reception, creating a strong first impression and delivering a consistently high standard of in-person client experience. Act as a flexible operational resource across departments, providing high-quality administrative support where priorities demand it. Qualifications and Experience A formal qualification is not a prerequisite, but you will bring demonstrable experience in a professional services environment, ideally within accountancy, legal, financial services, or a similarly regulated sector. You will be comfortable navigating compliance frameworks, managing sensitive client data, and working to tight deadlines across multiple workstreams simultaneously. Key Competencies Polished written and verbal communication skills, with the confidence to engage with clients and senior stakeholders at all levels. Strong working knowledge of professional office environments and the standards expected within a regulated firm. Exceptional attention to detail, particularly when handling compliance documentation, legal paperwork, and client records. A proactive, self-directed working style with the ability to manage competing priorities and meet deadlines without close supervision. Sound commercial awareness and the interpersonal skills to build lasting client relationships and contribute to client retention. Adaptability and a genuine commitment to supporting colleagues and clients as business needs evolve. What Success Looks Like In this role, it s not just task completion that s important but also the quality of the client relationships you build and maintain, the accuracy and compliance of the work you produce, and your ability to operate as a trusted, dependable member of a close-knit professional team. You will take ownership of your workload, communicate proactively, and bring a level of professionalism and pride to everything you do. Benefits 22 days annual leave plus 8 bank holidays Flexible start times 08 00 or 09 00 with 45 minutes for lunch; early Friday finish Free gym membership Workplace pension scheme Free on-site parking Private medical insurance Sick pay Team lunch on the last Tuesday of the month and team days every six months Discretionary quarterly bonus Study support considered on a case-by-case basis for relevant professional qualifications Requirements • Ability to reliably commute to Sale M33 6WT (required) • GCSE or equivalent (required) • 3 years professional office experience (required) • Fluent English, written and spoken (required) • Right to work in the United Kingdom (required) About BWP Inspire BWP Inspire is an advisory-led accountancy practice based in Sale, Manchester. We work with SMEs across manufacturing, creative and digital sectors helping business owners understand their numbers, plan for growth and build businesses that fund the lives they want. Compliance is our entry point, not our destination. Our culture is warm, close-knit and genuinely people-first. We are proud members of the B1G1 giving community and take our responsibilities to clients, colleagues and the wider community seriously. BWP Inspire Charter Buildings, 9 Ashton Lane, Sale, M33 6WT REF-(Apply online only)
Ford & Stanley Talent Services Group - A Different Kind of Commercial Career Based in Pride Park, Derby Built for People Who Want More From Their Work If you re good at building relationships, influencing decisions, and creating commercial value, there s a strong chance you d be highly successful in recruitment. At Ford & Stanley Talent Services, we hire people from outside recruitment who are already performing in commercial roles and give them a platform to apply those skills at a higher level. Work That Has Real Impact: In many roles, you re selling a product or managing an account. Here, you re solving business-critical problems, helping organisations build the teams they need to perform, grow, and succeed. That means: More meaningful conversations Greater visibility with senior stakeholders Work that directly impacts business outcomes It s more than sales it s commercial problem-solving. A Career That Builds, Not Resets: You won t be starting again. If you re already good at: Building relationships Winning trust Influencing decisions Growing commercial value you already have the foundations. We provide: Structured training and support A clear development pathway The tools and knowledge to succeed in a specialist market You bring the strengths, we help you scale them Real Career Progression: This is not a static role. We invest in developing people into: Market specialists Trusted advisors to clients Stronger commercial professionals Future leaders within the business With clear progression and increasing responsibility over time. You re building a career with direction, not just hitting targets. Reward That Reflects Contribution: Your performance is visible and rewarded. Our proposition includes: Competitive earnings with strong upside Recognition for impact, not just activity Autonomy to build your own relationships and market Progression tied to capability and contribution You re rewarded for what you build, not just what you do. A Culture Built on Trust and Performance: We combine high standards with real support. You can expect: Clear expectations and accountability Strong onboarding and development A collaborative, team-focused environment A culture where people are trusted to perform It s a place where people do well and are supported to do so. Who This Tends to Suit: People currently working in roles such as: Sales, business development, or commercial roles Account management or customer-facing positions Client relationship or stakeholder-focused roles Across industries like: Automotive, technology, logistics, financial services Manufacturing, engineering, professional services People who are looking for: More impact in their work Greater ownership and autonomy Stronger long-term career progression A role that better reflects their ability What you ll get Uncapped commission scheme Bi-annual talent review board opportunities for promotion Structured development & coaching with clear career progression pathway Incentives, socials, and a high-energy environment £500 Internal Recruitment Referral Scheme. 5% Pension Scheme 22 + 8 holidays per annum Extended Christmas Break & Company Shutdown Life Assurance 4 x Annual Salary Health Shield Annual Cash Allowances covering optical, dental, chiro, massage, discounted gym membership & more Half-Year Company Away Day Monthly Team Social Budget Annual Christmas Party iPhone Laptop with seamless remote connectivity to all company infrastructure Fully Stocked Beer & Prosecco Fridge Free parking on pride park Facilities - team recreation area including table tennis 2 Tier Car Allowance CSR initiatives including opportunities to plant trees at our privately owned Conservation Meadow via our tree for every placement initiative 24/7 Mental Fitness & Performance Coach Access Our Promise At Ford & Stanley Talent Services, we offer a genuine alternative to traditional commercial roles. A career where: Your existing strengths are valued Your development is intentional Your impact is greater Your success builds over time If you re already good at building relationships and creating commercial value, this isn t about changing career completely, it s about applying what you already do, in a way that gives you more impact, more progression, and more long-term opportunity.
Jun 12, 2026
Full time
Ford & Stanley Talent Services Group - A Different Kind of Commercial Career Based in Pride Park, Derby Built for People Who Want More From Their Work If you re good at building relationships, influencing decisions, and creating commercial value, there s a strong chance you d be highly successful in recruitment. At Ford & Stanley Talent Services, we hire people from outside recruitment who are already performing in commercial roles and give them a platform to apply those skills at a higher level. Work That Has Real Impact: In many roles, you re selling a product or managing an account. Here, you re solving business-critical problems, helping organisations build the teams they need to perform, grow, and succeed. That means: More meaningful conversations Greater visibility with senior stakeholders Work that directly impacts business outcomes It s more than sales it s commercial problem-solving. A Career That Builds, Not Resets: You won t be starting again. If you re already good at: Building relationships Winning trust Influencing decisions Growing commercial value you already have the foundations. We provide: Structured training and support A clear development pathway The tools and knowledge to succeed in a specialist market You bring the strengths, we help you scale them Real Career Progression: This is not a static role. We invest in developing people into: Market specialists Trusted advisors to clients Stronger commercial professionals Future leaders within the business With clear progression and increasing responsibility over time. You re building a career with direction, not just hitting targets. Reward That Reflects Contribution: Your performance is visible and rewarded. Our proposition includes: Competitive earnings with strong upside Recognition for impact, not just activity Autonomy to build your own relationships and market Progression tied to capability and contribution You re rewarded for what you build, not just what you do. A Culture Built on Trust and Performance: We combine high standards with real support. You can expect: Clear expectations and accountability Strong onboarding and development A collaborative, team-focused environment A culture where people are trusted to perform It s a place where people do well and are supported to do so. Who This Tends to Suit: People currently working in roles such as: Sales, business development, or commercial roles Account management or customer-facing positions Client relationship or stakeholder-focused roles Across industries like: Automotive, technology, logistics, financial services Manufacturing, engineering, professional services People who are looking for: More impact in their work Greater ownership and autonomy Stronger long-term career progression A role that better reflects their ability What you ll get Uncapped commission scheme Bi-annual talent review board opportunities for promotion Structured development & coaching with clear career progression pathway Incentives, socials, and a high-energy environment £500 Internal Recruitment Referral Scheme. 5% Pension Scheme 22 + 8 holidays per annum Extended Christmas Break & Company Shutdown Life Assurance 4 x Annual Salary Health Shield Annual Cash Allowances covering optical, dental, chiro, massage, discounted gym membership & more Half-Year Company Away Day Monthly Team Social Budget Annual Christmas Party iPhone Laptop with seamless remote connectivity to all company infrastructure Fully Stocked Beer & Prosecco Fridge Free parking on pride park Facilities - team recreation area including table tennis 2 Tier Car Allowance CSR initiatives including opportunities to plant trees at our privately owned Conservation Meadow via our tree for every placement initiative 24/7 Mental Fitness & Performance Coach Access Our Promise At Ford & Stanley Talent Services, we offer a genuine alternative to traditional commercial roles. A career where: Your existing strengths are valued Your development is intentional Your impact is greater Your success builds over time If you re already good at building relationships and creating commercial value, this isn t about changing career completely, it s about applying what you already do, in a way that gives you more impact, more progression, and more long-term opportunity.
Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date Mid/Late June - Mid/Late September Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.) Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 12, 2026
Seasonal
Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date Mid/Late June - Mid/Late September Monday-Friday, 9am-6pm (Occasional weekend work may be required during peak periods; time off in lieu will be provided.) Are you a student or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Advisor - Insurance Are you a confident communicator who thrives in a professional office or call handling environment? Looking to build a long term career with a respected name in the insurance market? This is your chance to join a leading brand that invests heavily in its people, its culture, and your future. The Opportunity As a Customer Advisor, you'll be the first point of contact for brokers - providing clear, friendly and knowledgeable support across a range of insurance products. You don't need prior insurance experience; full training will be provided. What matters is your ability to deliver exceptional service, stay organised, and communicate with confidence. This is a fantastic role for someone who enjoys problem solving, building rapport, and working in a fast paced but supportive team environment. What You'll Be Doing • Handling inbound and outbound customer enquiries by phone and email • Providing accurate information on insurance products, policies and processes • Supporting brokers with renewals, amendments and general queries • Updating internal systems with clear and accurate notes • Working collaboratively with colleagues to deliver a seamless customer experience • Ensuring all interactions meet regulatory and compliance standards (full training given) What We're Looking For • Experience in an office based customer service or call handling role • Strong communication skills and a natural ability to build rapport over the phone • Confidence using computer systems and managing multiple tasks • Any experience in Insurance or regulated financial sectors would be a distinct advantage • A positive, solutions focused approach • Willingness to learn and develop new skills within insurance • Reliability, professionalism and a genuine desire to help customers What's In It for You • Comprehensive training programme covering insurance fundamentals • Clear progression pathways within a major insurance brand • Competitive salary and benefits package • Supportive team culture with ongoing coaching • Hybrid working options once fully trained Apply now for immediate consideration. Positions to start in April 2026
Jun 12, 2026
Full time
Customer Advisor - Insurance Are you a confident communicator who thrives in a professional office or call handling environment? Looking to build a long term career with a respected name in the insurance market? This is your chance to join a leading brand that invests heavily in its people, its culture, and your future. The Opportunity As a Customer Advisor, you'll be the first point of contact for brokers - providing clear, friendly and knowledgeable support across a range of insurance products. You don't need prior insurance experience; full training will be provided. What matters is your ability to deliver exceptional service, stay organised, and communicate with confidence. This is a fantastic role for someone who enjoys problem solving, building rapport, and working in a fast paced but supportive team environment. What You'll Be Doing • Handling inbound and outbound customer enquiries by phone and email • Providing accurate information on insurance products, policies and processes • Supporting brokers with renewals, amendments and general queries • Updating internal systems with clear and accurate notes • Working collaboratively with colleagues to deliver a seamless customer experience • Ensuring all interactions meet regulatory and compliance standards (full training given) What We're Looking For • Experience in an office based customer service or call handling role • Strong communication skills and a natural ability to build rapport over the phone • Confidence using computer systems and managing multiple tasks • Any experience in Insurance or regulated financial sectors would be a distinct advantage • A positive, solutions focused approach • Willingness to learn and develop new skills within insurance • Reliability, professionalism and a genuine desire to help customers What's In It for You • Comprehensive training programme covering insurance fundamentals • Clear progression pathways within a major insurance brand • Competitive salary and benefits package • Supportive team culture with ongoing coaching • Hybrid working options once fully trained Apply now for immediate consideration. Positions to start in April 2026
Harnham - Data & Analytics Recruitment
Leeds, Yorkshire
Senior Consulting Manager Leeds (Hybrid - 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage of growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic and commercially impactful. THE COMPANY Harnham are partnered with a leading global data, analytics, and decisioning business undergoing significant investment in its consulting and advisory capability. Historically recognised for its strength across credit risk, fraud, identity, and decisioning products, the business is now expanding into a more consultative offering; helping clients unlock greater commercial value from their data through strategic, analytics-led advisory services. This is a newly growing team with strong backing, senior sponsorship, and ambitious growth plans. THE ROLE As the Senior Consulting Manager, you'll lead analytics consulting engagements across banking, fintech, and payments clients, acting as a trusted advisor to senior stakeholders while owning project delivery end-to-end. Key responsibilities include: Leading client-facing analytics consulting engagements from problem definition through to delivery Acting as the senior point of contact across strategic client accounts Translating complex analytics into clear commercial recommendations and business actions Supporting proposals, pitches, and growth of the consulting practice Working closely with analytics and data science teams to deliver scalable solutions Projects typically focus on: Credit risk Fraud strategy Pricing & optimisation Customer acquisition Segmentation Collections & recoveries Customer lifecycle and value analytics This is a highly visible role with strong progression into practice leadership as the business scales. YOUR SKILLS & EXPERIENCE You'll have: Experience in analytics or data-led consulting within financial services, fintech, or payments - this is essential Strong client-facing delivery and stakeholder management experience Experience translating analytical outputs into commercial or strategic recommendations Knowledge across areas such as credit risk, fraud, pricing, or customer analytics THE BENEFITS The business offers an excellent package including: Up to £120,000 base salary 15% annual bonus HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Jun 12, 2026
Full time
Senior Consulting Manager Leeds (Hybrid - 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage of growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic and commercially impactful. THE COMPANY Harnham are partnered with a leading global data, analytics, and decisioning business undergoing significant investment in its consulting and advisory capability. Historically recognised for its strength across credit risk, fraud, identity, and decisioning products, the business is now expanding into a more consultative offering; helping clients unlock greater commercial value from their data through strategic, analytics-led advisory services. This is a newly growing team with strong backing, senior sponsorship, and ambitious growth plans. THE ROLE As the Senior Consulting Manager, you'll lead analytics consulting engagements across banking, fintech, and payments clients, acting as a trusted advisor to senior stakeholders while owning project delivery end-to-end. Key responsibilities include: Leading client-facing analytics consulting engagements from problem definition through to delivery Acting as the senior point of contact across strategic client accounts Translating complex analytics into clear commercial recommendations and business actions Supporting proposals, pitches, and growth of the consulting practice Working closely with analytics and data science teams to deliver scalable solutions Projects typically focus on: Credit risk Fraud strategy Pricing & optimisation Customer acquisition Segmentation Collections & recoveries Customer lifecycle and value analytics This is a highly visible role with strong progression into practice leadership as the business scales. YOUR SKILLS & EXPERIENCE You'll have: Experience in analytics or data-led consulting within financial services, fintech, or payments - this is essential Strong client-facing delivery and stakeholder management experience Experience translating analytical outputs into commercial or strategic recommendations Knowledge across areas such as credit risk, fraud, pricing, or customer analytics THE BENEFITS The business offers an excellent package including: Up to £120,000 base salary 15% annual bonus HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page.
Job Title: Submarine Capability Advisor Location: Remote & Barrow-in-Furness Salary: Competitive + Benefits Security Clearance: Eligible for UK Security Clearance As a newly created opening, I am looking for a Submarine Capability Advisor to work alongside a customer in Barrow, supporting the development and delivery of next-generation submarine capability. This isn't a desk-based engineering role. This is an opportunity to apply your operational knowledge, challenge assumptions, identify risks, influence engineering decisions and ensure that practical submarine experience remains at the centre of programme delivery. The Role Working as an embedded member of the customer team, you will become a trusted advisor, providing practical insight gained through real submarine operations and maintenance experience. You will act as the bridge between operational reality and engineering delivery, helping ensure that solutions developed today will work effectively for those operating and maintaining them tomorrow. What You Will Be Doing Building strong working relationships across customer engineering and programme teams Acting as a trusted point of contact between the customer and engineering delivery teams Bringing operational submarine experience into design reviews, technical discussions and problem-solving activities Providing constructive challenge where risks, issues or concerns are identified Identifying emerging risks and helping develop practical solutions before they impact delivery Supporting engineering teams with operational insight into submarine systems and constraints Feeding lessons learned and observations back into engineering and programme activities Representing both the customer and ESCO Maritime Solutions professionally and credibly Who We Are Looking For You will be an experienced Royal Navy submariner with the confidence and credibility to influence engineering discussions while maintaining strong relationships across multiple stakeholders. You understand what good looks like in practice and are comfortable challenging assumptions when necessary. Essential Experience & Qualifications Ex-serving Royal Navy Submariner from the Engineering Branch Ideally served at Chief Petty Officer or Warrant Officer level Minimum Level 3 qualification in Electrical Engineering or equivalent Proven experience operating, maintaining and fault-finding submarine systems Strong understanding of submarine platforms, operational constraints and onboard systems Ability to interpret engineering drawings, technical documentation and requirements Experience working within highly regulated or safety-critical environments Excellent communication and stakeholder management skills Desirable Experience Experience onboard SSBN platforms Knowledge of MOD processes and standards Experience supporting defence programmes post-service Exposure to design reviews, engineering change processes or requirements management Familiarity with systems engineering principles and engineering lifecycles If you have built your career ensuring submarines remain operational, safe and mission-ready, this is your opportunity to influence the next generation of capability and continue serving a mission that matters. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Jun 12, 2026
Full time
Job Title: Submarine Capability Advisor Location: Remote & Barrow-in-Furness Salary: Competitive + Benefits Security Clearance: Eligible for UK Security Clearance As a newly created opening, I am looking for a Submarine Capability Advisor to work alongside a customer in Barrow, supporting the development and delivery of next-generation submarine capability. This isn't a desk-based engineering role. This is an opportunity to apply your operational knowledge, challenge assumptions, identify risks, influence engineering decisions and ensure that practical submarine experience remains at the centre of programme delivery. The Role Working as an embedded member of the customer team, you will become a trusted advisor, providing practical insight gained through real submarine operations and maintenance experience. You will act as the bridge between operational reality and engineering delivery, helping ensure that solutions developed today will work effectively for those operating and maintaining them tomorrow. What You Will Be Doing Building strong working relationships across customer engineering and programme teams Acting as a trusted point of contact between the customer and engineering delivery teams Bringing operational submarine experience into design reviews, technical discussions and problem-solving activities Providing constructive challenge where risks, issues or concerns are identified Identifying emerging risks and helping develop practical solutions before they impact delivery Supporting engineering teams with operational insight into submarine systems and constraints Feeding lessons learned and observations back into engineering and programme activities Representing both the customer and ESCO Maritime Solutions professionally and credibly Who We Are Looking For You will be an experienced Royal Navy submariner with the confidence and credibility to influence engineering discussions while maintaining strong relationships across multiple stakeholders. You understand what good looks like in practice and are comfortable challenging assumptions when necessary. Essential Experience & Qualifications Ex-serving Royal Navy Submariner from the Engineering Branch Ideally served at Chief Petty Officer or Warrant Officer level Minimum Level 3 qualification in Electrical Engineering or equivalent Proven experience operating, maintaining and fault-finding submarine systems Strong understanding of submarine platforms, operational constraints and onboard systems Ability to interpret engineering drawings, technical documentation and requirements Experience working within highly regulated or safety-critical environments Excellent communication and stakeholder management skills Desirable Experience Experience onboard SSBN platforms Knowledge of MOD processes and standards Experience supporting defence programmes post-service Exposure to design reviews, engineering change processes or requirements management Familiarity with systems engineering principles and engineering lifecycles If you have built your career ensuring submarines remain operational, safe and mission-ready, this is your opportunity to influence the next generation of capability and continue serving a mission that matters. PLEASE NOTE Security Clearance (SC) or eligibility to gain is required to be considered for this vacancy Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Sales Support Team Leader Location: Office-Based- Doncaster Hours: Monday to Friday, 8:00am - 4:30pm Salary: £40,000 - £42,000 + Bonus SchemeOur client is a leading supplier of construction consumables and equipment, serving major contractors and national housebuilders across the UK. With a catalogue of over 30,000 products, they support some of the country's largest construction businesses They are looking for a commercially astute and customer-focused Sales Support Team Leader to join their growing team based in Doncaster. This is an inbound role where you'll manage customer enquiries, prepare quotations, and provide advice and support to customers across a wide range of construction products. You'll work closely with the external sales team, suppliers, and customers to ensure every enquiry is handled efficiently and professionally. Most importantly, they are looking for someone who genuinely cares about delivering an outstanding customer experience, ensuring the customer feels supported, valued, and confident they have the right solution. What You'll Be Doing Managing a busy inbox of inbound customer enquiries Preparing quotations and processing customer requests Building trusted advisor relationships with customers Understanding customer requirements and recommending suitable products and solutions Handling technical product enquiries and developing product knowledge Liaising with suppliers to source products and secure the best commercial outcomes Resolving customer issues quickly and effectively Supporting customers from initial enquiry through to order completion Monitoring opportunities and helping maximise quote conversion rates Working closely with colleagues across sales, operations, and purchasing Understand when flexibility is needed to win business, protect relationships, or maximise profitability. Requirements Strong customer service background Commercially minded with excellent decision-making skills Confident managing multiple enquiries and priorities Excellent communication skills Able to build credibility and trust with customers quickly Technical Curiosity- You don't need to be a construction expert already, but you do need a genuine desire to learn. Construction industry experience, trade experience, or strong DIY knowledge would be beneficial but is not essential Benefits £40,000 - £42,000 salary Bonus scheme Clear progression opportunities Stable, growing business with ambitious plans Supportive team environment Opportunity to make a real impact within the business If you're passionate about customer service, enjoy solving problems, have strong commercial awareness, and want to build a long-term career with a growing business, we'd love to hear from you. You'll join an established Sales Support team alongside two existing team members. While previous team leadership experience is not essential, this role offers significant development opportunities. For the right person, there is genuine potential to grow into a management position within 12 months and become a key support to the Sales Director, helping to analyse opportunities, conversion rates, and team performance.
Jun 12, 2026
Full time
Sales Support Team Leader Location: Office-Based- Doncaster Hours: Monday to Friday, 8:00am - 4:30pm Salary: £40,000 - £42,000 + Bonus SchemeOur client is a leading supplier of construction consumables and equipment, serving major contractors and national housebuilders across the UK. With a catalogue of over 30,000 products, they support some of the country's largest construction businesses They are looking for a commercially astute and customer-focused Sales Support Team Leader to join their growing team based in Doncaster. This is an inbound role where you'll manage customer enquiries, prepare quotations, and provide advice and support to customers across a wide range of construction products. You'll work closely with the external sales team, suppliers, and customers to ensure every enquiry is handled efficiently and professionally. Most importantly, they are looking for someone who genuinely cares about delivering an outstanding customer experience, ensuring the customer feels supported, valued, and confident they have the right solution. What You'll Be Doing Managing a busy inbox of inbound customer enquiries Preparing quotations and processing customer requests Building trusted advisor relationships with customers Understanding customer requirements and recommending suitable products and solutions Handling technical product enquiries and developing product knowledge Liaising with suppliers to source products and secure the best commercial outcomes Resolving customer issues quickly and effectively Supporting customers from initial enquiry through to order completion Monitoring opportunities and helping maximise quote conversion rates Working closely with colleagues across sales, operations, and purchasing Understand when flexibility is needed to win business, protect relationships, or maximise profitability. Requirements Strong customer service background Commercially minded with excellent decision-making skills Confident managing multiple enquiries and priorities Excellent communication skills Able to build credibility and trust with customers quickly Technical Curiosity- You don't need to be a construction expert already, but you do need a genuine desire to learn. Construction industry experience, trade experience, or strong DIY knowledge would be beneficial but is not essential Benefits £40,000 - £42,000 salary Bonus scheme Clear progression opportunities Stable, growing business with ambitious plans Supportive team environment Opportunity to make a real impact within the business If you're passionate about customer service, enjoy solving problems, have strong commercial awareness, and want to build a long-term career with a growing business, we'd love to hear from you. You'll join an established Sales Support team alongside two existing team members. While previous team leadership experience is not essential, this role offers significant development opportunities. For the right person, there is genuine potential to grow into a management position within 12 months and become a key support to the Sales Director, helping to analyse opportunities, conversion rates, and team performance.
Sales Manager (New Cars) Kidlington (Oxfordshire) 60,000 OTE + Company Car We are currently recruiting for a talented and experienced Sales Manager to join a successful franchised dealership in the Kidlington (Oxfordshire) area. This is a senior leadership opportunity for a high-performing individual to drive both new vehicle sales, lead a dynamic team, and deliver outstanding commercial results. In this role: You'll be responsible for managing and motivating a team of Sales Executives, ensuring outstanding customer experiences while hitting used car volume, finance, and insurance targets. You'll lead by example - working closely with customers, managing escalations, and supporting team development through coaching, performance management, and recognition. You'll collaborate with your General Sales Manager and colleagues across departments to deliver great commercial results and customer outcomes. You'll play a key role in planning and delivering promotions, vehicle display and stock decisions, as well as managing financial forecasting and reporting. We're looking for: Someone with experience as a Sales Manager from the automotive industry, with recent main dealership experience and a strong background in new car retailing. Someone who inspires confidence, builds strong relationships and holds their team accountable to high performance standards. Someone commercially minded, who can balance great customer service with business targets and operational efficiency for customers and colleagues alike. What's on Offer Competitive OTE of 60,000 Company car Industry-leading benefits package Access to Perks at Work discounts Clear career progression opportunities Free on-site parking Why Apply? This is an outstanding opportunity to take on a leadership role within a high-performing dealership, where you can make a real impact, drive business success, and further develop your career within the automotive sector. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Jun 12, 2026
Full time
Sales Manager (New Cars) Kidlington (Oxfordshire) 60,000 OTE + Company Car We are currently recruiting for a talented and experienced Sales Manager to join a successful franchised dealership in the Kidlington (Oxfordshire) area. This is a senior leadership opportunity for a high-performing individual to drive both new vehicle sales, lead a dynamic team, and deliver outstanding commercial results. In this role: You'll be responsible for managing and motivating a team of Sales Executives, ensuring outstanding customer experiences while hitting used car volume, finance, and insurance targets. You'll lead by example - working closely with customers, managing escalations, and supporting team development through coaching, performance management, and recognition. You'll collaborate with your General Sales Manager and colleagues across departments to deliver great commercial results and customer outcomes. You'll play a key role in planning and delivering promotions, vehicle display and stock decisions, as well as managing financial forecasting and reporting. We're looking for: Someone with experience as a Sales Manager from the automotive industry, with recent main dealership experience and a strong background in new car retailing. Someone who inspires confidence, builds strong relationships and holds their team accountable to high performance standards. Someone commercially minded, who can balance great customer service with business targets and operational efficiency for customers and colleagues alike. What's on Offer Competitive OTE of 60,000 Company car Industry-leading benefits package Access to Perks at Work discounts Clear career progression opportunities Free on-site parking Why Apply? This is an outstanding opportunity to take on a leadership role within a high-performing dealership, where you can make a real impact, drive business success, and further develop your career within the automotive sector. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information.
Belmont Recruitment are currently seeking experienced candidates for a number of Patient Services Assistant vacancies working with our client based in Lincolnshire. These are temporary assignments for an initial duration of three months, working 37.5 hours per week, Monday to Friday. The successful candidates will provide a high-quality patient booking and telephone support service within the Outpatients department. This will involve arranging both routine and pathway appointments, updating patient records, managing waiting lists, and ensuring national and local targets are met. Main Duties: Handling a high volume of inbound and outbound telephone calls from patients and healthcare professionals Booking, amending and cancelling outpatient appointments Updating and maintaining accurate patient records using internal systems Liaising with clinicians, secretaries and departmental staff to coordinate appointments Providing patients with clear and accurate information regarding appointments and waiting times Managing clinic cancellations and taking appropriate action to minimise disruption Supporting reception and clinic administration where required Ensuring all work is completed in accordance with confidentiality, ensuring adherence to data protection and Trust guidelines Essential Criteria: Previous experience working in a customer-focused or office-based administrative role Strong telephone handling and communication skills Experience booking appointments or managing diaries Excellent attention to detail and data entry accuracy Ability to prioritise workload and work to tight deadlines Proficiency in Microsoft Office, including Outlook and Excel Must have DBS clearance (preferably on the Update Service) If your skills match the above criteria, please apply with your up-to-date CV.
Jun 12, 2026
Contractor
Belmont Recruitment are currently seeking experienced candidates for a number of Patient Services Assistant vacancies working with our client based in Lincolnshire. These are temporary assignments for an initial duration of three months, working 37.5 hours per week, Monday to Friday. The successful candidates will provide a high-quality patient booking and telephone support service within the Outpatients department. This will involve arranging both routine and pathway appointments, updating patient records, managing waiting lists, and ensuring national and local targets are met. Main Duties: Handling a high volume of inbound and outbound telephone calls from patients and healthcare professionals Booking, amending and cancelling outpatient appointments Updating and maintaining accurate patient records using internal systems Liaising with clinicians, secretaries and departmental staff to coordinate appointments Providing patients with clear and accurate information regarding appointments and waiting times Managing clinic cancellations and taking appropriate action to minimise disruption Supporting reception and clinic administration where required Ensuring all work is completed in accordance with confidentiality, ensuring adherence to data protection and Trust guidelines Essential Criteria: Previous experience working in a customer-focused or office-based administrative role Strong telephone handling and communication skills Experience booking appointments or managing diaries Excellent attention to detail and data entry accuracy Ability to prioritise workload and work to tight deadlines Proficiency in Microsoft Office, including Outlook and Excel Must have DBS clearance (preferably on the Update Service) If your skills match the above criteria, please apply with your up-to-date CV.
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and established business based in Southampton. As a Customer Service Advisor , you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally. Responsibilities of a Customer Service Advisor: • Handle customer enquiries via telephone and email in a professional manner • Process all customer orders and maintain accurate and up-to-date records • Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery • Assist the internal Sales team with administrative duties and phone cover during peak times • Carry out additional ad-hoc duties as required to support the business. The ideal Customer Service Advisor: • Prior customer service experience, ideally within manufacturing • Excellent written and verbal communication skills and ability to communicate effectively • Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy • Strong organisational, prioritising and problem-solving skills • Conscientious, self-motivated, and able to work independently • Strong team-working skills, contributing positively to a collaborative environment • Patient, polite, and assertive approach The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary of £28,080 alongside many benefits, including a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more! If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!
Jun 12, 2026
Full time
An excellent opportunity has just become available for a Customer Service Advisor to join an innovative and established business based in Southampton. As a Customer Service Advisor , you will be the first point of contact for customers, ensuring all enquiries and orders are handled promptly and professionally. Responsibilities of a Customer Service Advisor: • Handle customer enquiries via telephone and email in a professional manner • Process all customer orders and maintain accurate and up-to-date records • Liaise with hauliers and carriers to obtain delivery updates and proofs of delivery • Assist the internal Sales team with administrative duties and phone cover during peak times • Carry out additional ad-hoc duties as required to support the business. The ideal Customer Service Advisor: • Prior customer service experience, ideally within manufacturing • Excellent written and verbal communication skills and ability to communicate effectively • Computer literate, with confidence using spreadsheets and order processing systems with high levels of attention to detail and accuracy • Strong organisational, prioritising and problem-solving skills • Conscientious, self-motivated, and able to work independently • Strong team-working skills, contributing positively to a collaborative environment • Patient, polite, and assertive approach The role of Customer Service Advisor is a permanent and full-time opportunity and offers an annual salary of £28,080 alongside many benefits, including a great holiday allowance of 28 days and high end newly built purpose offices with onsite canteen, free onsite parking, down-time rooms, onsite gym and more! If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW!
Senior Consulting Manager London (Hybrid - 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage of growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic and commercially impactful THE COMPANY Harnham are partnered with a leading global data, analytics, and decisioning business undergoing significant investment in its consulting and advisory capability. Historically recognised for its strength across credit risk, fraud, identity, and decisioning products, the business is now expanding into a more consultative offering; helping clients unlock greater commercial value from their data through strategic, analytics-led advisory services. This is a newly growing team with strong backing, senior sponsorship, and ambitious growth plans THE ROLE As the Senior Consulting Manager, you'll lead analytics consulting engagements across banking, fintech, and payments clients, acting as a trusted advisor to senior stakeholders while owning project delivery end-to-end. Key responsibilities include: Leading client-facing analytics consulting engagements from problem definition through to delivery Acting as the senior point of contact across strategic client accounts Translating complex analytics into clear commercial recommendations and business actions Supporting proposals, pitches, and growth of the consulting practice Working closely with analytics and data science teams to deliver scalable solutions Projects typically focus on: Credit risk Fraud strategy Pricing & optimisation Customer acquisition Segmentation Collections & recoveries Customer lifecycle and value analytics This is a highly visible role with strong progression into practice leadership as the business scales YOUR SKILLS & EXPERIENCE You'll have: Experience in analytics or data-led consulting within financial services, fintech, or payments - this is essential Strong client-facing delivery and stakeholder management experience Experience translating analytical outputs into commercial or strategic recommendations Knowledge across areas such as credit risk, fraud, pricing, or customer analytics THE BENEFITS The business offers an excellent package including: Up to £120,000 base salary 15% annual bonus HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
Jun 12, 2026
Full time
Senior Consulting Manager London (Hybrid - 2x Days a Week in Office) £110,000-£120,000 + Bonus Want to join a global data and analytics business as they build out a brand-new consulting capability? This is an opportunity to join an industry-leading organisation at a pivotal stage of growth, helping shape a new end-to-end analytics advisory function serving major banking, fintech, and payments clients. With high visibility, senior stakeholder exposure, and a genuine route into practice leadership, this is a standout move for experienced analytics consultants looking to step into something more strategic and commercially impactful THE COMPANY Harnham are partnered with a leading global data, analytics, and decisioning business undergoing significant investment in its consulting and advisory capability. Historically recognised for its strength across credit risk, fraud, identity, and decisioning products, the business is now expanding into a more consultative offering; helping clients unlock greater commercial value from their data through strategic, analytics-led advisory services. This is a newly growing team with strong backing, senior sponsorship, and ambitious growth plans THE ROLE As the Senior Consulting Manager, you'll lead analytics consulting engagements across banking, fintech, and payments clients, acting as a trusted advisor to senior stakeholders while owning project delivery end-to-end. Key responsibilities include: Leading client-facing analytics consulting engagements from problem definition through to delivery Acting as the senior point of contact across strategic client accounts Translating complex analytics into clear commercial recommendations and business actions Supporting proposals, pitches, and growth of the consulting practice Working closely with analytics and data science teams to deliver scalable solutions Projects typically focus on: Credit risk Fraud strategy Pricing & optimisation Customer acquisition Segmentation Collections & recoveries Customer lifecycle and value analytics This is a highly visible role with strong progression into practice leadership as the business scales YOUR SKILLS & EXPERIENCE You'll have: Experience in analytics or data-led consulting within financial services, fintech, or payments - this is essential Strong client-facing delivery and stakeholder management experience Experience translating analytical outputs into commercial or strategic recommendations Knowledge across areas such as credit risk, fraud, pricing, or customer analytics THE BENEFITS The business offers an excellent package including: Up to £120,000 base salary 15% annual bonus HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in our Thorne store, our store is easy to get to via car, train and bus! What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary - £25,617.50 Full time 37.5 hours - will inlcude a weekend day Full time - 37.5 hours a week - Will include 1 weekend day Specsavers Perks - our discounted benefits scheme Extra day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Pre- screening Dispesning Collections Repairs and adjustments Happy working in a busy environment Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics business
Jun 12, 2026
Full time
So, you're a proactive people person ready to be the friendly face our stores need? Sounds like you'd be a great fit here. So, if you've had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you. As an Optical Assistant, you'll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team. Our store Based in our Thorne store, our store is easy to get to via car, train and bus! What's on offer? As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include: Salary - £25,617.50 Full time 37.5 hours - will inlcude a weekend day Full time - 37.5 hours a week - Will include 1 weekend day Specsavers Perks - our discounted benefits scheme Extra day off for your birthday WeCare - UK confidential employee helpline Outstanding clinical and professional development opportunities Discounted hearing and eyecare benefits Enhanced sick pay (after a year or service) Enhanced pay for family leave (Maternity/Paternity etc) What we're looking for? If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant.These include: Pre- screening Dispesning Collections Repairs and adjustments Happy working in a busy environment Find out more If you've got all these skills, we'd love for you to apply, but there's also some desirable experience that could set you apart from the competition if you have it. This includes: Previous experience in a fast-paced customer service environment Experience in optics business
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 12, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Title: Customer Service Advisor Salary: £13.50 per hour Location: Sittingbourne, Kent Contract: 12 Months Hours: Monday - Friday, 37.5 hours Be the Voice that Makes a Difference Are you a detail-oriented professional with a passion for delivering top-tier support? We are looking for a Customer Service Advisor to join our team in Sittingbourne. In this office-based role, you will be the backbone of our order processing operations, ensuring our customers receive the high-quality service they expect. The Perks: Recognition & rewards: Monthly awards for top performers and opportunities for customer service qualifications. Modern facilities: Access to an onsite gym (including a Peloton bike!), outside seating areas, and a subsidised canteen with a Starbucks station. Flexible working: Option to work from home one day per week once trained. Financial benefits: Competitive pension, private healthcare, and access to the Randstad app for discounts at major supermarkets, cinemas, and restaurants. Travel: Free on-site parking for all staff. Responsibilities: Order Management: Process daily customer and sample orders received via various methods in a timely and accurate manner. Customer Support: Act as a key point of contact for hospitals, wholesalers, retailers, and patients. Problem Solving: Efficiently resolve queries and escalate issues when necessary, always maintaining a balance of empathy and business focus Collaboration: Work closely with internal colleagues and warehouse/delivery partners to provide real-time order updates. Relationship Building: Work with dedicated accounts to build strong, knowledgeable partnerships and track orders from warehouse to delivery. Quality Control: Monitor shelf life requirements and proactively notify customers of any out-of-stock situations. Your Essential Skills: Empathetic nature: You are patient, understanding, and genuinely care about improving the lives of others. Communication expert: You possess a professional telephone manner and clear written communication skills. IT proficient: Comfortable navigating databases and picking up new systems quickly. Customer-centric: Previous experience in a busy customer service environment is essential. Ready to start making a difference? Apply today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Jun 12, 2026
Contractor
Title: Customer Service Advisor Salary: £13.50 per hour Location: Sittingbourne, Kent Contract: 12 Months Hours: Monday - Friday, 37.5 hours Be the Voice that Makes a Difference Are you a detail-oriented professional with a passion for delivering top-tier support? We are looking for a Customer Service Advisor to join our team in Sittingbourne. In this office-based role, you will be the backbone of our order processing operations, ensuring our customers receive the high-quality service they expect. The Perks: Recognition & rewards: Monthly awards for top performers and opportunities for customer service qualifications. Modern facilities: Access to an onsite gym (including a Peloton bike!), outside seating areas, and a subsidised canteen with a Starbucks station. Flexible working: Option to work from home one day per week once trained. Financial benefits: Competitive pension, private healthcare, and access to the Randstad app for discounts at major supermarkets, cinemas, and restaurants. Travel: Free on-site parking for all staff. Responsibilities: Order Management: Process daily customer and sample orders received via various methods in a timely and accurate manner. Customer Support: Act as a key point of contact for hospitals, wholesalers, retailers, and patients. Problem Solving: Efficiently resolve queries and escalate issues when necessary, always maintaining a balance of empathy and business focus Collaboration: Work closely with internal colleagues and warehouse/delivery partners to provide real-time order updates. Relationship Building: Work with dedicated accounts to build strong, knowledgeable partnerships and track orders from warehouse to delivery. Quality Control: Monitor shelf life requirements and proactively notify customers of any out-of-stock situations. Your Essential Skills: Empathetic nature: You are patient, understanding, and genuinely care about improving the lives of others. Communication expert: You possess a professional telephone manner and clear written communication skills. IT proficient: Comfortable navigating databases and picking up new systems quickly. Customer-centric: Previous experience in a busy customer service environment is essential. Ready to start making a difference? Apply today! Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle. About the role You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks. This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers. About you We would love to hear from if you: Are highly organised with excellent attention to detail. Communicate clearly and professionally, both in writing and verbally. Enjoy supporting and advising others, delivering exceptional customer service. Can work effectively with teams and colleagues across departments to achieve shared goals. Handle confidential information with professionalism and discretion. Are proactive, adaptable and committed to continuous improvement. Have experience in HR administration and a solid understanding of core HR processes. Have experience providing HR information, advice and guidance. Have worked with and are confident using HR systems and understand the importance of data accuracy.
Jun 12, 2026
Full time
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis. This is an exciting opportunity to join the People Services team within the People and Culture Directorate at Arthritis UK as a People Information Officer. We are looking for a highly organised and customer focused individual to provide an advisory and administrative service to our people. This role is central to delivering an excellent employee and volunteer experience in relation to the employee and volunteer lifecycle. About the role You will be part of a team of People Information Officers that play a key role in supporting the people journey with involvement in all aspects of the employee and volunteer lifecycle, handling a wide range of administrative and advisory tasks. This includes recruitment, onboarding induction, preparing contracts, processing contract changes and administering the leavers process. You will maintain accurate people data, ensure data integrity and confidentiality and act as a trusted first point of contact for managers, employees and volunteers. About you We would love to hear from if you: Are highly organised with excellent attention to detail. Communicate clearly and professionally, both in writing and verbally. Enjoy supporting and advising others, delivering exceptional customer service. Can work effectively with teams and colleagues across departments to achieve shared goals. Handle confidential information with professionalism and discretion. Are proactive, adaptable and committed to continuous improvement. Have experience in HR administration and a solid understanding of core HR processes. Have experience providing HR information, advice and guidance. Have worked with and are confident using HR systems and understand the importance of data accuracy.
Everywhen, part of the Ardonagh Group
Wokingham, Berkshire
Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of contact. Your key responsibilities will include: Being the first point of contact for day-to-day queries from clients, Consultants, and insurers via phone and email. Proactively supporting policy renewals and new business , ensuring all activity is handled efficiently, accurately, and in line with agreed SLAs. Managing the day-to-day running of an assigned client portfolio , including invoicing, accounts, claims, underwriting, and administration. Preparing draft client reports for renewals and new business requests. Ensuring all work is completed right first time , maintaining high standards of accuracy and compliance with FCA, Consumer Duty, and data protection requirements. Keeping client records and information fully up to date within our Policy Administration System. Acting as a role model within the team , demonstrating strong client service behaviours, technical knowledge, and professionalism. Supporting the Team Manager with task delegation, mentoring, training of new or existing team members, and occasional involvement in interviews. Taking ownership of referrals and escalations, ensuring timely resolution and excellent outcomes. Proactively identifying opportunities to improve processes, service delivery, and ways of working. What are we looking for? Proven customer service experience within financial services or insurance (minimum 3 years). Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years). Strong organisation and time management skills , with the ability to manage priorities and meet deadlines. Excellent communication skills and confidence dealing with clients and insurers at all levels. High attention to detail and a strong sense of ownership over your work. A positive, flexible team player who enjoys supporting others and leading by example. Microsoft Office skills (essential). Industry qualifications such as IF7 or GR1 are desirable, but not essential. What's in it for you? A welcoming, supportive team environment The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service. Hybrid working options once established in the role. Ongoing training, development, and support with professional qualifications. A company culture that genuinely cares about your wellbeing, development, and career progression . If you're passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we'd love to hear from you. INDX01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Jun 11, 2026
Full time
Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of contact. Your key responsibilities will include: Being the first point of contact for day-to-day queries from clients, Consultants, and insurers via phone and email. Proactively supporting policy renewals and new business , ensuring all activity is handled efficiently, accurately, and in line with agreed SLAs. Managing the day-to-day running of an assigned client portfolio , including invoicing, accounts, claims, underwriting, and administration. Preparing draft client reports for renewals and new business requests. Ensuring all work is completed right first time , maintaining high standards of accuracy and compliance with FCA, Consumer Duty, and data protection requirements. Keeping client records and information fully up to date within our Policy Administration System. Acting as a role model within the team , demonstrating strong client service behaviours, technical knowledge, and professionalism. Supporting the Team Manager with task delegation, mentoring, training of new or existing team members, and occasional involvement in interviews. Taking ownership of referrals and escalations, ensuring timely resolution and excellent outcomes. Proactively identifying opportunities to improve processes, service delivery, and ways of working. What are we looking for? Proven customer service experience within financial services or insurance (minimum 3 years). Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years). Strong organisation and time management skills , with the ability to manage priorities and meet deadlines. Excellent communication skills and confidence dealing with clients and insurers at all levels. High attention to detail and a strong sense of ownership over your work. A positive, flexible team player who enjoys supporting others and leading by example. Microsoft Office skills (essential). Industry qualifications such as IF7 or GR1 are desirable, but not essential. What's in it for you? A welcoming, supportive team environment The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service. Hybrid working options once established in the role. Ongoing training, development, and support with professional qualifications. A company culture that genuinely cares about your wellbeing, development, and career progression . If you're passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we'd love to hear from you. INDX01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
