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Link Personnel
Bodyshop Advisor
Link Personnel Chelmsford, Essex
A Main Dealer Approved Bodyshop in the Chelmsford area is looking for a Bodyshop Advisor. Job Details Previous experience in Bodyshop/ Car Dealership/Independent Garage is essential for this role Salary upto £30k basic depending on experience. Monday- Friday -08.00-5.00 Dealing with telephone/email enquiries with customer and insurance customers. Arrange collections and deliveries with customers/recovery agents. Taking payments from Customers. Arranging and issuing courtesy vehicles for customers. Please get in touch to find out more. ! Bodyshop Advisor Bodyshop Advisor Bodyshop Advisor Service Advisor Service Advisor Service Advisor Service Advisor
Jun 22, 2026
Full time
A Main Dealer Approved Bodyshop in the Chelmsford area is looking for a Bodyshop Advisor. Job Details Previous experience in Bodyshop/ Car Dealership/Independent Garage is essential for this role Salary upto £30k basic depending on experience. Monday- Friday -08.00-5.00 Dealing with telephone/email enquiries with customer and insurance customers. Arrange collections and deliveries with customers/recovery agents. Taking payments from Customers. Arranging and issuing courtesy vehicles for customers. Please get in touch to find out more. ! Bodyshop Advisor Bodyshop Advisor Bodyshop Advisor Service Advisor Service Advisor Service Advisor Service Advisor
Travail Employment Group
Sales Administrator
Travail Employment Group City, Leeds
Sales Administrator 28,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression, Flexible, Hybrid Working Options (after probation) Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this well established Leeds based manufacturer. This company is a market leader in what they do and is well respected across the globe. They look after their team and value their input. If you want to part of a company that looks after their people then please read on. The main purpose of this Sales Administrator role is to provide excellent support to the sales team and sales engineers and high quality customer service and support to clients. You will work closely within your team providing both sales and administrative support, liaising with sales, warehouse and technical departments. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Previous experience working in a manufacturing or electronic sales environment would be a benefit. You will provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices and documentation Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Assist sales team in maintaining and developing key accounts Build client relations by understanding accounts, upselling, and suggesting alternative products Maintain a good knowledge of all product features and benefits Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using an ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment Experience in sales, sales support or sales coordinating An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service or sales environment and dealt with sales, enquiries and processing technical orders. It would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, sales support, sales coordinator, sales administrator or within logistics. This is an office based role and standard hours of work are generally 09.00-17.00, however for the right candidate flexible hours can be offered with a hybrid option of working 1-2 days at home. Please note this would only be after successful probationary period. Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Jun 22, 2026
Full time
Sales Administrator 28,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression, Flexible, Hybrid Working Options (after probation) Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this well established Leeds based manufacturer. This company is a market leader in what they do and is well respected across the globe. They look after their team and value their input. If you want to part of a company that looks after their people then please read on. The main purpose of this Sales Administrator role is to provide excellent support to the sales team and sales engineers and high quality customer service and support to clients. You will work closely within your team providing both sales and administrative support, liaising with sales, warehouse and technical departments. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Previous experience working in a manufacturing or electronic sales environment would be a benefit. You will provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices and documentation Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Assist sales team in maintaining and developing key accounts Build client relations by understanding accounts, upselling, and suggesting alternative products Maintain a good knowledge of all product features and benefits Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using an ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment Experience in sales, sales support or sales coordinating An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service or sales environment and dealt with sales, enquiries and processing technical orders. It would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, sales support, sales coordinator, sales administrator or within logistics. This is an office based role and standard hours of work are generally 09.00-17.00, however for the right candidate flexible hours can be offered with a hybrid option of working 1-2 days at home. Please note this would only be after successful probationary period. Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Customer Service Advisor - Care &Wellbeing Hub
On-Recruitment Lincoln, Lincolnshire
Role Overview The Lincolnshire Carers Service provides information, advice and support to unpaid carers across Lincolnshire. Support can take many forms including in relation to accessing support groups, employment and volunteering opportunities, Benefits and grants, emergency planning, Statutory Carers Assessments Key Responsibilities Main duties & responsibilities Provide an exceptional customer service experience to all Carers that reach the Customer Service Centre, regardless of contact method (Telephone, Email, E-referrals, Chat) Using your knowledge and judgement, ensure all contacts are dealt with proportionately and in accordance with relevant legislation, policies and procedures (e.g., the care act / framework and safeguarding) and keep up to date with legislation changes as required Through effective call control and a strength-based methodology gather the required information showing empathy and understanding to the carers concerns, whilst recording accurately on the appropriate IT systems Providing solutions and problem solving for the carer using a strength-based approach Provide relevant and accurate information and guidance to support the Carers to maintain their unpaid caring role whilst balancing their own quality of life Identification of need for and production and updating of Carers Emergency Response Plans Undertake follow up calls to confirm information and advice provided has been successful and provide appropriate outcomes Ensure all carers are dealt with courteously, fairly and without prejudice, including where necessary, networking with 3rd party organisations to support non-English speaking carers. Liaise with other professionals to identify the most appropriate next steps for the carer Identify and prioritise urgent contacts and respond appropriately without delay Referral Reward OnRecruit is offering 250 for every successful candidate referral. If you know someone suitable for this role, refer them and receive a reward for each successful placement. How to Apply If you are interested in this opportunity, please apply below and we will be in touch.
Jun 22, 2026
Contractor
Role Overview The Lincolnshire Carers Service provides information, advice and support to unpaid carers across Lincolnshire. Support can take many forms including in relation to accessing support groups, employment and volunteering opportunities, Benefits and grants, emergency planning, Statutory Carers Assessments Key Responsibilities Main duties & responsibilities Provide an exceptional customer service experience to all Carers that reach the Customer Service Centre, regardless of contact method (Telephone, Email, E-referrals, Chat) Using your knowledge and judgement, ensure all contacts are dealt with proportionately and in accordance with relevant legislation, policies and procedures (e.g., the care act / framework and safeguarding) and keep up to date with legislation changes as required Through effective call control and a strength-based methodology gather the required information showing empathy and understanding to the carers concerns, whilst recording accurately on the appropriate IT systems Providing solutions and problem solving for the carer using a strength-based approach Provide relevant and accurate information and guidance to support the Carers to maintain their unpaid caring role whilst balancing their own quality of life Identification of need for and production and updating of Carers Emergency Response Plans Undertake follow up calls to confirm information and advice provided has been successful and provide appropriate outcomes Ensure all carers are dealt with courteously, fairly and without prejudice, including where necessary, networking with 3rd party organisations to support non-English speaking carers. Liaise with other professionals to identify the most appropriate next steps for the carer Identify and prioritise urgent contacts and respond appropriately without delay Referral Reward OnRecruit is offering 250 for every successful candidate referral. If you know someone suitable for this role, refer them and receive a reward for each successful placement. How to Apply If you are interested in this opportunity, please apply below and we will be in touch.
Huntress
Customer Service Advisor - European Language Speaker
Huntress Maidstone, Kent
Customer Service Advisor - European Language Speaker Maidstone (Hybrid) £26,500 per annum We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone. The Role This is a hybrid position , with: 1 day per week in the office (Maidstone) 4 days working from home You will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and chat Provide support in your native/target European language and English Resolve customer issues efficiently and professionally Maintain accurate records of interactions Work collaboratively with internal teams Requirements Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.) Previous customer service experience (preferred) Strong communication and problem-solving skills Ability to work independently in a remote setting What We Offer Competitive salary of £26,500 Flexible hybrid working model Supportive and collaborative team Opportunities for growth and development Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 22, 2026
Full time
Customer Service Advisor - European Language Speaker Maidstone (Hybrid) £26,500 per annum We are currently recruiting for a Customer Service Advisor fluent in a European language to join our growing team based in Maidstone. The Role This is a hybrid position , with: 1 day per week in the office (Maidstone) 4 days working from home You will be responsible for delivering excellent customer service to our European clients, handling queries, resolving issues, and ensuring a positive customer experience. Key Responsibilities Respond to customer enquiries via phone, email, and chat Provide support in your native/target European language and English Resolve customer issues efficiently and professionally Maintain accurate records of interactions Work collaboratively with internal teams Requirements Fluency in English + one European language (e.g. French, German, Spanish, Italian, Dutch, etc.) Previous customer service experience (preferred) Strong communication and problem-solving skills Ability to work independently in a remote setting What We Offer Competitive salary of £26,500 Flexible hybrid working model Supportive and collaborative team Opportunities for growth and development Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
St Albans City and District Council
Litigation and Regulatory Team Leader
St Albans City and District Council St. Albans, Hertfordshire
Salary : £50,998 to £55,224 inclusive annual salary + Local Government Pension Scheme (Pay Award Pending) Contract : Permanent, Full-time (37 hours per week) Location : Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE. Flexible working options (including hybrid) Job Ref: P1719 About the role An exciting opportunity has arisen for a Team Leader in the Legal Shared Service Litigation and Regulatory team. This pivotal role will predominantly: Lead, support, develop and manage the Litigation and Regulatory team, and Ensure the delivery of proactive, robust, high quality and specialist legal advice on Litigation and Regulatory legal matters. In addition, the postholder will support the achievement of the Council's corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities: Lead, support and develop the Litigation and Regulatory team and contribute to the development of the Legal Shared Service, generally. Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Monitor budgets for the Litigation and Regulatory team, looking for innovative and creative ways to save money whilst improving the services provided. Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. About You We're seeking a confident legal professional with: Proven track record in managing a legal team. Legal expertise and experience in Litigation and Regulatory law. Strong interpersonal and client management skills. A collaborative approach to working across councils and teams. Guided by our Sustainability and Climate Crisis Strategy, we put the environment at the heart of every decision. We live our values-trust, care, confidence, collaboration, and customer focus-while delivering sustainable services and reducing environmental impact. Join us and make a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 22 June 2026 Interviews are scheduled for w/c: 3 July 2026 NOTE : Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.You may have experience in the following: Litigation Team Leader, Legal Team Leader, Regulatory Lawyer, Senior Litigation Lawyer, Principal Lawyer, Head of Litigation, Legal Services Manager, In-House Counsel (Public Sector), Local Government Lawyer, Regulatory Solicitor, Litigation Solicitor, Senior Legal Advisor, Legal Manager, Counsel (Public Sector), Legal Services Team Lead, etc.REF-
Jun 22, 2026
Full time
Salary : £50,998 to £55,224 inclusive annual salary + Local Government Pension Scheme (Pay Award Pending) Contract : Permanent, Full-time (37 hours per week) Location : Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE. Flexible working options (including hybrid) Job Ref: P1719 About the role An exciting opportunity has arisen for a Team Leader in the Legal Shared Service Litigation and Regulatory team. This pivotal role will predominantly: Lead, support, develop and manage the Litigation and Regulatory team, and Ensure the delivery of proactive, robust, high quality and specialist legal advice on Litigation and Regulatory legal matters. In addition, the postholder will support the achievement of the Council's corporate plan, projects and aims and ensure the delivery of high-quality customer service from the in-house team, external solicitors and from counsel. Key Responsibilities: Lead, support and develop the Litigation and Regulatory team and contribute to the development of the Legal Shared Service, generally. Lead on complex legal matters, identifying potential areas of risk and liability and advising on solution focused strategies. Ensure Legal Shared Services provides proactive, pragmatic, robust and solution focused advice and a support service to all clients (internal and external). Monitor budgets for the Litigation and Regulatory team, looking for innovative and creative ways to save money whilst improving the services provided. Research, analyse, investigate and provide legal advice to councillors and to officers on any matter within the functions of the Council. Attend Member and Officer meetings as required, including meetings of the Council, Cabinet and Committees to ensure that decisions are lawful. About You We're seeking a confident legal professional with: Proven track record in managing a legal team. Legal expertise and experience in Litigation and Regulatory law. Strong interpersonal and client management skills. A collaborative approach to working across councils and teams. Guided by our Sustainability and Climate Crisis Strategy, we put the environment at the heart of every decision. We live our values-trust, care, confidence, collaboration, and customer focus-while delivering sustainable services and reducing environmental impact. Join us and make a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Disclosure Checks This post is subject to a Basic Disclosure Check. English Fluency The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 22 June 2026 Interviews are scheduled for w/c: 3 July 2026 NOTE : Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.You may have experience in the following: Litigation Team Leader, Legal Team Leader, Regulatory Lawyer, Senior Litigation Lawyer, Principal Lawyer, Head of Litigation, Legal Services Manager, In-House Counsel (Public Sector), Local Government Lawyer, Regulatory Solicitor, Litigation Solicitor, Senior Legal Advisor, Legal Manager, Counsel (Public Sector), Legal Services Team Lead, etc.REF-
Reed
Store Manager
Reed Ashford, Kent
Store Manager - Luxury Home & Lifestyle Retail Location: Ashford Designer Outlet, Ashford Salary: From £30,000 per annum + benefits Job Type: Full-time About the Role We are seeking an experienced and driven Store Manager to lead our retail team at the prestigious Ashford Designer Outlet . This is an exciting opportunity to join a well-established, design-led brand known for quality, heritage, and exceptional customer experience. As Store Manager, you will take full ownership of store performance, leading your team to deliver outstanding results while maintaining the highest standards of presentation, service, and operational excellence. Key Responsibilities Commercial & Operational Management Take full responsibility for sales performance, profitability, and store KPIs Manage stock control, deliveries, pricing, and markdowns Oversee cash handling and payment systems in line with company procedures Monitor and control store costs and overheads (e.g. staffing, utilities) Leadership & Team Development Lead, motivate, and inspire a team of Sales Advisors Recruit, train, and develop staff to achieve their full potential Conduct performance reviews and ongoing coaching Ensure compliance with employment law and HR policies Customer Experience & Merchandising Deliver an exceptional customer journey that reflects the brand's premium positioning Plan and execute visual merchandising to maximise sales and brand impact Drive a culture of service excellence and customer satisfaction Administration & Compliance Complete all Head Office reporting and paperwork accurately and on time Ensure store fixtures, equipment, and environment are maintained to a high standard About You Minimum 2 years' experience in a retail management or supervisory role (Outlet or standalone environment preferred) Proven ability to drive sales and achieve targets Strong leadership and team management skills Highly organised, proactive, and detail-oriented Excellent communication and customer service skills Ability to work under pressure and manage competing priorities A flexible, hands-on approach with a team-player mindset What We Offer Competitive salary starting from £30,000 per year Company pension scheme Generous employee and store discounts Opportunity to work within a premium retail environment Career development within a growing and dynamic business Apply Now If you're a passionate retail leader looking to take the next step in your career within a premium outlet environment, we'd love to hear from you.
Jun 22, 2026
Full time
Store Manager - Luxury Home & Lifestyle Retail Location: Ashford Designer Outlet, Ashford Salary: From £30,000 per annum + benefits Job Type: Full-time About the Role We are seeking an experienced and driven Store Manager to lead our retail team at the prestigious Ashford Designer Outlet . This is an exciting opportunity to join a well-established, design-led brand known for quality, heritage, and exceptional customer experience. As Store Manager, you will take full ownership of store performance, leading your team to deliver outstanding results while maintaining the highest standards of presentation, service, and operational excellence. Key Responsibilities Commercial & Operational Management Take full responsibility for sales performance, profitability, and store KPIs Manage stock control, deliveries, pricing, and markdowns Oversee cash handling and payment systems in line with company procedures Monitor and control store costs and overheads (e.g. staffing, utilities) Leadership & Team Development Lead, motivate, and inspire a team of Sales Advisors Recruit, train, and develop staff to achieve their full potential Conduct performance reviews and ongoing coaching Ensure compliance with employment law and HR policies Customer Experience & Merchandising Deliver an exceptional customer journey that reflects the brand's premium positioning Plan and execute visual merchandising to maximise sales and brand impact Drive a culture of service excellence and customer satisfaction Administration & Compliance Complete all Head Office reporting and paperwork accurately and on time Ensure store fixtures, equipment, and environment are maintained to a high standard About You Minimum 2 years' experience in a retail management or supervisory role (Outlet or standalone environment preferred) Proven ability to drive sales and achieve targets Strong leadership and team management skills Highly organised, proactive, and detail-oriented Excellent communication and customer service skills Ability to work under pressure and manage competing priorities A flexible, hands-on approach with a team-player mindset What We Offer Competitive salary starting from £30,000 per year Company pension scheme Generous employee and store discounts Opportunity to work within a premium retail environment Career development within a growing and dynamic business Apply Now If you're a passionate retail leader looking to take the next step in your career within a premium outlet environment, we'd love to hear from you.
James Andrew Recruitment Solutions (JAR Solutions)
Customer Service Advisor
James Andrew Recruitment Solutions (JAR Solutions) Devizes, Wiltshire
We are currently working in partnership with one of the South West's largest Housing Associations as they recruit to both full-time (37hrs) and part-time (25hrs) Customer Service Advisors . The position will start in due course, with several positions available due to expansion. The salary is £24,811 per annum plus employee benefits, with hybrid home-working available after induction. Transferrable skills are accepted for this role, if good customer services can be demonstrated. Duties will include (but are not limited to): Acting as the voice of the organisation, taking incoming enquiries to the contact centre Resolve customer enquiries efficiently, identifying practical and effective solutions Schedule appointments and support customers in accessing and using self-service options Take ownership of customer cases, managing them through to successful resolution Deliver a positive and professional customer experience, including in challenging or complex situations Use sound judgement, empathy, and strong problem-solving skills to achieve positive outcomes for customers Build rapport with customers and communicate clearly across a range of channels Work proactively to identify customer needs and provide appropriate support and guidance Experience required: Demonstratable experience in a customer-facing role Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases Rewards and Benefits: Hybrid working Generous pension contributions BUPA Cash Plan Working hours: 08:30 - 17:00 Part-time would be Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Jun 22, 2026
Full time
We are currently working in partnership with one of the South West's largest Housing Associations as they recruit to both full-time (37hrs) and part-time (25hrs) Customer Service Advisors . The position will start in due course, with several positions available due to expansion. The salary is £24,811 per annum plus employee benefits, with hybrid home-working available after induction. Transferrable skills are accepted for this role, if good customer services can be demonstrated. Duties will include (but are not limited to): Acting as the voice of the organisation, taking incoming enquiries to the contact centre Resolve customer enquiries efficiently, identifying practical and effective solutions Schedule appointments and support customers in accessing and using self-service options Take ownership of customer cases, managing them through to successful resolution Deliver a positive and professional customer experience, including in challenging or complex situations Use sound judgement, empathy, and strong problem-solving skills to achieve positive outcomes for customers Build rapport with customers and communicate clearly across a range of channels Work proactively to identify customer needs and provide appropriate support and guidance Experience required: Demonstratable experience in a customer-facing role Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases Rewards and Benefits: Hybrid working Generous pension contributions BUPA Cash Plan Working hours: 08:30 - 17:00 Part-time would be Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Child Bereavement UK
Brand Lead
Child Bereavement UK
Role Purpose This role is at the heart of Child Bereavement UK s identity, leading the strategy and delivery of our brand across the organisation to ensure we are recognised as the UK s leading bereavement charity for children, young people and parents. You will champion our brand, supporting teams across all departments to apply it consistently, creatively and confidently, strengthening trust, recognition, and impact. As the guardian of our brand, you will develop, protect, and embed our identity, ensuring all organisational output is clear, inclusive, and aligned with our values. You will also identify high-impact brand collaboration opportunities to enhance our reputation and drive recognition, building strong relationships both internally and externally to maximise our brand influence. In this role, you will combine strategic vision with hands-on guidance, enabling teams to live our brand with confidence while positioning Child Bereavement UK as a bold, trusted, and inspiring voice in the sector. Main Responsibilities Brand strategy and positioning Lead the development and ongoing evolution of the Child Bereavement UK brand strategy, ensuring it is audience driven and reflects our purpose, values and strategic priorities. Collaborate with audiences to ensure brand components and their application are stakeholder evidenced and driven. Define and maintain clear brand positioning, messaging and tone of voice for key audiences. Conduct regular brand research and use insight and research to ensure the brand remains relevant, credible and distinctive. Brand governance and quality Own, maintain and embed brand guidelines, ensuring consistent application across campaigns, communications, fundraising and digital activity. Organise, manage and proactively update the Child Bereavement UK brand asset and photo libraries by sourcing and organising new commissions. Provide advice, guidance and sign-off on high-profile or high-risk brand outputs. Support teams to use the brand well, balancing consistency with flexibility and creativity. Work closely with marketing, communications and fundraising colleagues to help shape campaign narratives, key messages and offer creative direction that align with brand principles. Ensure messaging and visual identity are aligned and coherent across channels. Contribute to creative briefs and support the development of compelling, audience-focused storytelling. Support the content and marketing teams with the development of branded content as required including but not limited to graphic design, filming, editing and copywriting. Brand collaboration Identify, develop and nurture brand collaborations that strengthen awareness, credibility and reach, and align with the organisation s purpose and values. Act as a brand advisor in discussions, ensuring opportunities are strategically aligned and reputationally sound. Work with colleagues to ensure brand collaborations are coherent, well-governed and mutually beneficial, with clear messaging and visual alignment. Support the development of collaboration narratives, co-branded materials and storytelling that reflect shared values and objectives. Internal brand leadership Act as an internal champion for the brand, helping staff and volunteers understand and apply it in their day-to-day work. Deliver brand training, resources and guidance as needed. Create and deliver communications to ensure the brand is reflected consistently in how the organisation presents itself internally. Design Own the creation and evolution of core evergreen brand assets, ensuring the Child Bereavement purpose, values, and visual identity are consistently and clearly expressed. Be the senior authority for design standards and frameworks. Support marketing colleagues to confidently create short-form, campaign, and project materials providing guidance, tools and access to approved freelance designers where needed. Focus brand design resource on high-value, long-term assets, avoiding unnecessary centralisation of short-term or one-off materials in order to reduce bottlenecks and keep work moving at pace. Manage and maintain relationships with approved design freelancers and agencies. Insight, performance and reputation Monitor brand health, awareness and perception, using insight to inform decisions and improvements. Work closely with marketing and communications colleagues on reputation management and sensitive issues. Stay informed about sector trends, public expectations and best practice in brand management. Collaboration & Stakeholder Engagement Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic brand strategies. Foster strong cross-charity relationships to ensure coherent and consistent branded output and shared learning. Person Specification Essential Experience & Knowledge A proven track record of success in leading and/or managing an organisation s brand activity and maintaining a high-quality brand portfolio. Experience of communicating and implementing a brand across an organisation. Proven experience and confidence of brand guardianship and developing and implementing brand guidelines. The ability to lead, enthuse and inspire colleagues at all levels to be brand guardians and support brand and marketing activities. Strong understanding of how brand shows up across the full customer journey. Strong understanding of audience insight, segmentation and customer needs. The ability to provide clear, professional and well-reasoned brand feedback on a wide range of creative and content. Experience of collaborating with audiences to develop brand plans and assets. Experience of using insight, analytics, testing and research to develop and inform decision-making. Skills Excellent verbal and written communication skills. Strong graphic design and video editing skills (e.g. Canva, Adobe, CapCut). Meticulous attention to detail. Ability to translate business goals into clear brand positioning and direction. Strong analytical thinking, using insight and data to inform decisions. Excellent creative judgement across visual identity, tone of voice and storytelling. Ability to brief, evaluate and elevate creative work. Strong project management skills and the ability to prioritise workload. Ability to manage multiple initiatives simultaneously. Ability to balance long-term brand building with short term performance needs. Ability to work collaboratively and bring colleagues on board a brand journey. Ability to demonstrate initiative and to work proactively and independently. Ability to work well under pressure. Attributes & Values Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families. Collaborative, approachable, and able to build trust across teams. Creative, innovative and proactive, with a solutions-focused, self-starter mindset. Customer-centric mindset, grounded in audience insight. Highly organised, resilient and able to work independently in a remote environment. Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully. Willingness to undertake relevant training and development opportunities. Willingness to work flexibly to meet organisational need. Ability to undertake periodic UK travel and represent the charity at meetings and events. Desirable Previous experience in a Brand Lead or similar role. Experience working within the charity/third sector, particularly in bereavement, mental health or social care. Understanding of bereavement and the needs of bereaved children, young people and parents. Experience contributing to or leading the development of brand strategy including positioning, purpose and key messaging frameworks Experience leading a rebrand or major brand evolution including repositioning, visual identity refreshes or large-scale brand rollouts. Exposing adapted brand strategy across multi audiences. Knowledge of brand tracking, perception research and audience insight tools. Strong understanding of digital-first branding including expressing brands across digital products, platforms and social channels. Familiarity with CRM systems such as Salesforce. Benefits 28 days holiday plus bank holidays (pro rata if applicable) with increase for long service. TOIL for our hours work. Contributory pension scheme. Company sick pay. Employee Assistance Programme. Life assurance. Training loans. Enhanced family friendly policies. Recruitment Timetable Application deadline: 6th July 2026 at midnight We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date. Interviews If you are progressed to an interview, you will be invited to attend a 1-hour competency-based interview on MS Teams with the Hiring Managers for the role. You may also be asked to complete an interview task . click apply for full job details
Jun 22, 2026
Full time
Role Purpose This role is at the heart of Child Bereavement UK s identity, leading the strategy and delivery of our brand across the organisation to ensure we are recognised as the UK s leading bereavement charity for children, young people and parents. You will champion our brand, supporting teams across all departments to apply it consistently, creatively and confidently, strengthening trust, recognition, and impact. As the guardian of our brand, you will develop, protect, and embed our identity, ensuring all organisational output is clear, inclusive, and aligned with our values. You will also identify high-impact brand collaboration opportunities to enhance our reputation and drive recognition, building strong relationships both internally and externally to maximise our brand influence. In this role, you will combine strategic vision with hands-on guidance, enabling teams to live our brand with confidence while positioning Child Bereavement UK as a bold, trusted, and inspiring voice in the sector. Main Responsibilities Brand strategy and positioning Lead the development and ongoing evolution of the Child Bereavement UK brand strategy, ensuring it is audience driven and reflects our purpose, values and strategic priorities. Collaborate with audiences to ensure brand components and their application are stakeholder evidenced and driven. Define and maintain clear brand positioning, messaging and tone of voice for key audiences. Conduct regular brand research and use insight and research to ensure the brand remains relevant, credible and distinctive. Brand governance and quality Own, maintain and embed brand guidelines, ensuring consistent application across campaigns, communications, fundraising and digital activity. Organise, manage and proactively update the Child Bereavement UK brand asset and photo libraries by sourcing and organising new commissions. Provide advice, guidance and sign-off on high-profile or high-risk brand outputs. Support teams to use the brand well, balancing consistency with flexibility and creativity. Work closely with marketing, communications and fundraising colleagues to help shape campaign narratives, key messages and offer creative direction that align with brand principles. Ensure messaging and visual identity are aligned and coherent across channels. Contribute to creative briefs and support the development of compelling, audience-focused storytelling. Support the content and marketing teams with the development of branded content as required including but not limited to graphic design, filming, editing and copywriting. Brand collaboration Identify, develop and nurture brand collaborations that strengthen awareness, credibility and reach, and align with the organisation s purpose and values. Act as a brand advisor in discussions, ensuring opportunities are strategically aligned and reputationally sound. Work with colleagues to ensure brand collaborations are coherent, well-governed and mutually beneficial, with clear messaging and visual alignment. Support the development of collaboration narratives, co-branded materials and storytelling that reflect shared values and objectives. Internal brand leadership Act as an internal champion for the brand, helping staff and volunteers understand and apply it in their day-to-day work. Deliver brand training, resources and guidance as needed. Create and deliver communications to ensure the brand is reflected consistently in how the organisation presents itself internally. Design Own the creation and evolution of core evergreen brand assets, ensuring the Child Bereavement purpose, values, and visual identity are consistently and clearly expressed. Be the senior authority for design standards and frameworks. Support marketing colleagues to confidently create short-form, campaign, and project materials providing guidance, tools and access to approved freelance designers where needed. Focus brand design resource on high-value, long-term assets, avoiding unnecessary centralisation of short-term or one-off materials in order to reduce bottlenecks and keep work moving at pace. Manage and maintain relationships with approved design freelancers and agencies. Insight, performance and reputation Monitor brand health, awareness and perception, using insight to inform decisions and improvements. Work closely with marketing and communications colleagues on reputation management and sensitive issues. Stay informed about sector trends, public expectations and best practice in brand management. Collaboration & Stakeholder Engagement Work closely with the Directors of Marketing & Communications, Services & Service Transformation, and Income Generation to deliver strategic brand strategies. Foster strong cross-charity relationships to ensure coherent and consistent branded output and shared learning. Person Specification Essential Experience & Knowledge A proven track record of success in leading and/or managing an organisation s brand activity and maintaining a high-quality brand portfolio. Experience of communicating and implementing a brand across an organisation. Proven experience and confidence of brand guardianship and developing and implementing brand guidelines. The ability to lead, enthuse and inspire colleagues at all levels to be brand guardians and support brand and marketing activities. Strong understanding of how brand shows up across the full customer journey. Strong understanding of audience insight, segmentation and customer needs. The ability to provide clear, professional and well-reasoned brand feedback on a wide range of creative and content. Experience of collaborating with audiences to develop brand plans and assets. Experience of using insight, analytics, testing and research to develop and inform decision-making. Skills Excellent verbal and written communication skills. Strong graphic design and video editing skills (e.g. Canva, Adobe, CapCut). Meticulous attention to detail. Ability to translate business goals into clear brand positioning and direction. Strong analytical thinking, using insight and data to inform decisions. Excellent creative judgement across visual identity, tone of voice and storytelling. Ability to brief, evaluate and elevate creative work. Strong project management skills and the ability to prioritise workload. Ability to manage multiple initiatives simultaneously. Ability to balance long-term brand building with short term performance needs. Ability to work collaboratively and bring colleagues on board a brand journey. Ability to demonstrate initiative and to work proactively and independently. Ability to work well under pressure. Attributes & Values Compassion, emotional intelligence and ability to work respectfully with bereaved children, young people and families. Collaborative, approachable, and able to build trust across teams. Creative, innovative and proactive, with a solutions-focused, self-starter mindset. Customer-centric mindset, grounded in audience insight. Highly organised, resilient and able to work independently in a remote environment. Strong commitment to equity, diversity, inclusion and ethical storytelling, including amplifying lived experience safely and respectfully. Willingness to undertake relevant training and development opportunities. Willingness to work flexibly to meet organisational need. Ability to undertake periodic UK travel and represent the charity at meetings and events. Desirable Previous experience in a Brand Lead or similar role. Experience working within the charity/third sector, particularly in bereavement, mental health or social care. Understanding of bereavement and the needs of bereaved children, young people and parents. Experience contributing to or leading the development of brand strategy including positioning, purpose and key messaging frameworks Experience leading a rebrand or major brand evolution including repositioning, visual identity refreshes or large-scale brand rollouts. Exposing adapted brand strategy across multi audiences. Knowledge of brand tracking, perception research and audience insight tools. Strong understanding of digital-first branding including expressing brands across digital products, platforms and social channels. Familiarity with CRM systems such as Salesforce. Benefits 28 days holiday plus bank holidays (pro rata if applicable) with increase for long service. TOIL for our hours work. Contributory pension scheme. Company sick pay. Employee Assistance Programme. Life assurance. Training loans. Enhanced family friendly policies. Recruitment Timetable Application deadline: 6th July 2026 at midnight We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date. Interviews If you are progressed to an interview, you will be invited to attend a 1-hour competency-based interview on MS Teams with the Hiring Managers for the role. You may also be asked to complete an interview task . click apply for full job details
Cripps Recruitment
Client Manager
Cripps Recruitment Abingdon, Oxfordshire
Senior Client Manager - Chartered Accountancy Practice Location: Abingdon, Oxfordshire Salary: £50,000 - £55,000 + Performance Bonus (up to 5%) Position: Full-Time, Permanent (Monday - Friday, 9am - 5pm) About the Practice Our client is a fast-growing, dynamic, and modern accountancy practice that genuinely cares about its clients and its team. With an exceptional local reputation and over 130 five-star Google reviews, they support hundreds of ambitious owner-managed businesses, property investors, and high-net-worth individuals. Technology drives how they work; they utilize industry-leading cloud software to deliver a proactive, personal service. Their culture is built on three core values: Care, Communication, and Ownership. They offer a relaxed, supportive environment where experience is truly valued and input will shape how the practice grows. For the right candidate, this role offers a transparent, long-term career path as the business continues to expand. The Role As a Senior Client Manager, you will inherit an established, varied portfolio of owner-managed businesses, acting as their main point of contact and trusted advisor. This is a senior, hands-on role offering autonomy over your workload and direct client relationships. Key Responsibilities: Portfolio Management: Manage files from start to finish, preparing and reviewing statutory accounts (FRS 102 Section 1A) for limited companies, sole traders, and partnerships. Taxation: Prepare corporation tax computations, self-assessment tax returns, and handle VAT returns/advisory. Client Relations: Build strong, proactive relationships and manage expectations seamlessly. Team Leadership: Mentor and support the development of junior team members, leading by example on quality and service. Practice Growth: Stay ahead of regulatory changes (including MTD for Income Tax) and identify value-add opportunities for clients. Candidate Requirements Essential: Fully qualified ACCA, ACA, or CIMA (full membership required). Minimum of 5 years' experience within a UK accountancy practice. Strong year-end accounts preparation and confident handling of corporation tax, self- assessment, and VAT. Ability to manage a portfolio with minimal supervision and deliver files ready for partner review with minimal rework. Clear, professional communication skills with both clients and colleagues. Desirable: Experience with cloud-based accounting and practice management software. Familiarity with MTD for Income Tax. Exposure to SEIS/EIS, director loan accounts, and s455 tax. Package and Benefits Competitive salary of £50,000 to £55,000 depending on experience. Individual performance bonus of up to 5%. Bupa private health insurance. Life insurance and company pension. Free on-site parking at a premier local venue. Regular team socials and client events. A hybrid working pattern (predominantly office-based, with flexibility once established). To Apply If you are an experienced accountant looking for a role that combines autonomy, a supportive team culture, and a genuine path to senior leadership, please apply by submitting your CV. Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a graduate visa. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Jun 22, 2026
Full time
Senior Client Manager - Chartered Accountancy Practice Location: Abingdon, Oxfordshire Salary: £50,000 - £55,000 + Performance Bonus (up to 5%) Position: Full-Time, Permanent (Monday - Friday, 9am - 5pm) About the Practice Our client is a fast-growing, dynamic, and modern accountancy practice that genuinely cares about its clients and its team. With an exceptional local reputation and over 130 five-star Google reviews, they support hundreds of ambitious owner-managed businesses, property investors, and high-net-worth individuals. Technology drives how they work; they utilize industry-leading cloud software to deliver a proactive, personal service. Their culture is built on three core values: Care, Communication, and Ownership. They offer a relaxed, supportive environment where experience is truly valued and input will shape how the practice grows. For the right candidate, this role offers a transparent, long-term career path as the business continues to expand. The Role As a Senior Client Manager, you will inherit an established, varied portfolio of owner-managed businesses, acting as their main point of contact and trusted advisor. This is a senior, hands-on role offering autonomy over your workload and direct client relationships. Key Responsibilities: Portfolio Management: Manage files from start to finish, preparing and reviewing statutory accounts (FRS 102 Section 1A) for limited companies, sole traders, and partnerships. Taxation: Prepare corporation tax computations, self-assessment tax returns, and handle VAT returns/advisory. Client Relations: Build strong, proactive relationships and manage expectations seamlessly. Team Leadership: Mentor and support the development of junior team members, leading by example on quality and service. Practice Growth: Stay ahead of regulatory changes (including MTD for Income Tax) and identify value-add opportunities for clients. Candidate Requirements Essential: Fully qualified ACCA, ACA, or CIMA (full membership required). Minimum of 5 years' experience within a UK accountancy practice. Strong year-end accounts preparation and confident handling of corporation tax, self- assessment, and VAT. Ability to manage a portfolio with minimal supervision and deliver files ready for partner review with minimal rework. Clear, professional communication skills with both clients and colleagues. Desirable: Experience with cloud-based accounting and practice management software. Familiarity with MTD for Income Tax. Exposure to SEIS/EIS, director loan accounts, and s455 tax. Package and Benefits Competitive salary of £50,000 to £55,000 depending on experience. Individual performance bonus of up to 5%. Bupa private health insurance. Life insurance and company pension. Free on-site parking at a premier local venue. Regular team socials and client events. A hybrid working pattern (predominantly office-based, with flexibility once established). To Apply If you are an experienced accountant looking for a role that combines autonomy, a supportive team culture, and a genuine path to senior leadership, please apply by submitting your CV. Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a graduate visa. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
OFWAT
Water Quality Policy Advisor
OFWAT
Join Ofwat's Environment Team as a Water Quality Policy Advisor Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We are looking for a Water Quality Policy Advisor to join our Environment team at Senior Associate level. The Environment team is responsible for delivering the environmental policy objectives set out in our strategy while working closely with key environmental stakeholders. The team covers a broad range of areas, including climate change, biodiversity, nature-based solutions, and water quality. We work across Ofwat and the wider sector to drive improvements that deliver positive outcomes for the environment. Recent developments across the UK water sector increasingly frame wastewater management as a public health issue alongside environmental protection. There is growing recognition and focus on the importance of public health in freshwater settings. This expansion and reform of public health legislation are supporting this shift. For example, changes to bathing water legislation are providing improved monitoring for public health indicators, while increased transparency measures, such as real time monitoring of storm overflows, are enabling better public awareness and risk-informed use of waterways. As a Water Quality Policy Advisor, you will be able to demonstrate an understanding for the current legislative landscape, as well as future developments, to help inform policy decisions and support Ofwat fulfil its regulatory duties. You will be comfortable representing Ofwat and communicating evidence to a wide range of environmental stakeholders, including government officials, water companies and eNGOs. You will provide technical detail and make development recommendations, ensuring the solution meets Ofwat's needs whilst navigating differences in water quality policy across the sector. About You Below are some of the key essential experience, skills & knowledge required for this post: Relevant experience working on water quality issues, gained through policy, regulatory or scientific roles. Demonstrated understanding of the water industry regulatory landscape, including areas such as environmental regulation and legislation, public health, bathing waters, water quality monitoring, and pollution. Proven experience in policy analysis and delivery. Strong analytical, technical, and research skills with the ability to cut through complexity. Experience of working on a programme of analysis and evidence gathering to support robust decision making and influence policy outcomes. Experience of working flexibly and collaboratively with multi-disciplinary teams to apply policy expertise, develop solutions, and deliver joined-up strategic thinking. Excellent communication skills, including the ability to effectively communicate complex issues to different audiences. Excellent stakeholder management and negotiation skills. Why You Should Join Us People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of up to 28.97%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 05 July 2026
Jun 22, 2026
Full time
Join Ofwat's Environment Team as a Water Quality Policy Advisor Office Location: London (E14 4HD) or Birmingham (B5 4UA) with hybrid working About Us We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales. The water sector is entering a new chapter. Following the Independent Water Commission's Final Report and subsequent White Paper - 'New Vision for Water', the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment. Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. We're also continuing to engage with the Welsh Government to support future decisions for Wales. While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If you're passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact. The Role We are looking for a Water Quality Policy Advisor to join our Environment team at Senior Associate level. The Environment team is responsible for delivering the environmental policy objectives set out in our strategy while working closely with key environmental stakeholders. The team covers a broad range of areas, including climate change, biodiversity, nature-based solutions, and water quality. We work across Ofwat and the wider sector to drive improvements that deliver positive outcomes for the environment. Recent developments across the UK water sector increasingly frame wastewater management as a public health issue alongside environmental protection. There is growing recognition and focus on the importance of public health in freshwater settings. This expansion and reform of public health legislation are supporting this shift. For example, changes to bathing water legislation are providing improved monitoring for public health indicators, while increased transparency measures, such as real time monitoring of storm overflows, are enabling better public awareness and risk-informed use of waterways. As a Water Quality Policy Advisor, you will be able to demonstrate an understanding for the current legislative landscape, as well as future developments, to help inform policy decisions and support Ofwat fulfil its regulatory duties. You will be comfortable representing Ofwat and communicating evidence to a wide range of environmental stakeholders, including government officials, water companies and eNGOs. You will provide technical detail and make development recommendations, ensuring the solution meets Ofwat's needs whilst navigating differences in water quality policy across the sector. About You Below are some of the key essential experience, skills & knowledge required for this post: Relevant experience working on water quality issues, gained through policy, regulatory or scientific roles. Demonstrated understanding of the water industry regulatory landscape, including areas such as environmental regulation and legislation, public health, bathing waters, water quality monitoring, and pollution. Proven experience in policy analysis and delivery. Strong analytical, technical, and research skills with the ability to cut through complexity. Experience of working on a programme of analysis and evidence gathering to support robust decision making and influence policy outcomes. Experience of working flexibly and collaboratively with multi-disciplinary teams to apply policy expertise, develop solutions, and deliver joined-up strategic thinking. Excellent communication skills, including the ability to effectively communicate complex issues to different audiences. Excellent stakeholder management and negotiation skills. Why You Should Join Us People Centric: Our people are at the heart of Ofwat and everything we do - we ensure all voices are heard and treat each other with respect; you'll be given the autonomy and the support to do your role in the best way. Innovative Work Environment: We embrace agile and new ways of working and have a culture build on trust, flexibility, and collaboration. Development Opportunities: Gain valuable experience and develop your skills in a supportive and dynamic setting. Work-Life Balance: Enjoy the flexibility of working from home combined with the benefits of in person collaboration in our Birmingham and London offices. Excellent employer pension contributions of up to 28.97%. 25 days' annual leave, increasing to 30 with each year of service, plus bank holidays and an extra 2.5 days of privilege leave. Access to exclusive discounts on a variety of goods and services, including retail outlets, theatre tickets, holidays, insurance, and a gym membership. Fees paid for membership of relevant professional bodies. Up to 3 volunteering days per year. Recognition vouchers scheme rewarding your hard work. Generous shared parental leave and pay supporting your family life. Follow the link to apply for full details about the role. Please ensure you have submitted your application in full before the below deadline. Closing date: 23.55 on 05 July 2026
Akkodis
Oracle ERP Techno-functional Consultant
Akkodis Manchester, Lancashire
The Opportunity We are recruiting for an experienced Oracle Financials & Procurement Consultant to join a growing ERP consulting practice. This role will focus primarily on delivering Oracle Application engagements, alongside supporting a range of project-based initiatives. The successful candidate will combine strong functional consulting expertise with solid technical capability and be comfortable working directly with clients to deliver high-quality support and advisory services. Key Responsibilities Provide functional and technical consulting expertise across Oracle E-business Suite Financials and Procurement modules. Deliver support and enhancement services within managed service environments. Investigate, troubleshoot and resolve application issues. Work closely with clients to understand business requirements and recommend effective solutions. Support project delivery activities including system improvements, upgrades and implementations. Produce and maintain high-quality documentation and knowledge-sharing materials. Collaborate with internal teams and stakeholders to ensure successful service delivery. Required Experience & Skills Functional Expertise Strong knowledge of Oracle Financials and Procurement modules, including iProcurement. Excellent understanding of end-to-end finance and procurement business processes. Sound accounting knowledge underpinning consulting and solution design activities. Knowledge of related Oracle modules such as Order Management, Inventory, Projects or broader Supply Chain functionality would be advantageous. Technical Expertise Strong understanding of Oracle Financials and Procurement data structures. Hands-on experience with Oracle development technologies including: PL/SQL Oracle APIs Alerts Workflow BI Publisher Bursting Consulting & Client Engagement Excellent communication, presentation and stakeholder management skills. Proven ability to engage effectively with business and technical users. Strong customer-focused consultancy approach. Awareness of industry trends and best practices is beneficial. What's on Offer Remote/home-based working. Opportunity to work with a diverse portfolio of clients and projects. Exposure to both managed services and project delivery work. Professional development and training opportunities, including support for ITIL certification where required. A collaborative and entrepreneurial consulting environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 22, 2026
Full time
The Opportunity We are recruiting for an experienced Oracle Financials & Procurement Consultant to join a growing ERP consulting practice. This role will focus primarily on delivering Oracle Application engagements, alongside supporting a range of project-based initiatives. The successful candidate will combine strong functional consulting expertise with solid technical capability and be comfortable working directly with clients to deliver high-quality support and advisory services. Key Responsibilities Provide functional and technical consulting expertise across Oracle E-business Suite Financials and Procurement modules. Deliver support and enhancement services within managed service environments. Investigate, troubleshoot and resolve application issues. Work closely with clients to understand business requirements and recommend effective solutions. Support project delivery activities including system improvements, upgrades and implementations. Produce and maintain high-quality documentation and knowledge-sharing materials. Collaborate with internal teams and stakeholders to ensure successful service delivery. Required Experience & Skills Functional Expertise Strong knowledge of Oracle Financials and Procurement modules, including iProcurement. Excellent understanding of end-to-end finance and procurement business processes. Sound accounting knowledge underpinning consulting and solution design activities. Knowledge of related Oracle modules such as Order Management, Inventory, Projects or broader Supply Chain functionality would be advantageous. Technical Expertise Strong understanding of Oracle Financials and Procurement data structures. Hands-on experience with Oracle development technologies including: PL/SQL Oracle APIs Alerts Workflow BI Publisher Bursting Consulting & Client Engagement Excellent communication, presentation and stakeholder management skills. Proven ability to engage effectively with business and technical users. Strong customer-focused consultancy approach. Awareness of industry trends and best practices is beneficial. What's on Offer Remote/home-based working. Opportunity to work with a diverse portfolio of clients and projects. Exposure to both managed services and project delivery work. Professional development and training opportunities, including support for ITIL certification where required. A collaborative and entrepreneurial consulting environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Akkodis
Oracle HCM Techni-functional Consultant
Akkodis Leeds, Yorkshire
We are working with a growing consulting organisation that is looking to expand its Oracle HCM practice with the appointment of an experienced Oracle HCM Techno-functional consultant. This is an excellent opportunity to join a highly regarded team supporting a portfolio of enterprise clients across a range of Oracle HCM environments. The role offers a blend of functional consulting, client engagement, troubleshooting, enhancement delivery and ongoing application support. The Role As an Oracle Consultant, you will act as a trusted advisor to clients, supporting the ongoing optimisation and maintenance of Oracle HCM solutions. You will work closely with stakeholders to resolve issues, deliver system enhancements and provide expert guidance on best practice. Key responsibilities include: Providing functional and/or techno-functional support across Oracle HCM solutions Investigating and resolving application issues in line with agreed service levels Delivering system enhancements and configuration changes Supporting business users with system queries and process improvements Managing incidents, service requests and change requests Collaborating with technical teams, consultants and client stakeholders Participating in client meetings and providing expert Oracle HCM guidance Contributing to continuous improvement initiatives and service excellence About You We are keen to speak with candidates who have: Strong experience working with Oracle HCM solutions Experience within an Application Support or AMS environment Functional or techno-functional Oracle HCM consulting experience Strong troubleshooting and problem-solving skills Experience supporting multiple stakeholders or clients Excellent communication and customer-facing skills The ability to work independently and manage competing priorities Experience with one or more of the following would be advantageous: Oracle Cloud HCM Core HR Payroll Absence Management Talent Management Recruitment Fast Formula HCM Extracts Reporting and integrations What's on Offer? Salary up to £80,000 Opportunity to work with a diverse portfolio of Oracle HCM clients Flexible working arrangements Exposure to complex Oracle HCM environments Ongoing professional development and career progression Collaborative and supportive consulting team Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 22, 2026
Full time
We are working with a growing consulting organisation that is looking to expand its Oracle HCM practice with the appointment of an experienced Oracle HCM Techno-functional consultant. This is an excellent opportunity to join a highly regarded team supporting a portfolio of enterprise clients across a range of Oracle HCM environments. The role offers a blend of functional consulting, client engagement, troubleshooting, enhancement delivery and ongoing application support. The Role As an Oracle Consultant, you will act as a trusted advisor to clients, supporting the ongoing optimisation and maintenance of Oracle HCM solutions. You will work closely with stakeholders to resolve issues, deliver system enhancements and provide expert guidance on best practice. Key responsibilities include: Providing functional and/or techno-functional support across Oracle HCM solutions Investigating and resolving application issues in line with agreed service levels Delivering system enhancements and configuration changes Supporting business users with system queries and process improvements Managing incidents, service requests and change requests Collaborating with technical teams, consultants and client stakeholders Participating in client meetings and providing expert Oracle HCM guidance Contributing to continuous improvement initiatives and service excellence About You We are keen to speak with candidates who have: Strong experience working with Oracle HCM solutions Experience within an Application Support or AMS environment Functional or techno-functional Oracle HCM consulting experience Strong troubleshooting and problem-solving skills Experience supporting multiple stakeholders or clients Excellent communication and customer-facing skills The ability to work independently and manage competing priorities Experience with one or more of the following would be advantageous: Oracle Cloud HCM Core HR Payroll Absence Management Talent Management Recruitment Fast Formula HCM Extracts Reporting and integrations What's on Offer? Salary up to £80,000 Opportunity to work with a diverse portfolio of Oracle HCM clients Flexible working arrangements Exposure to complex Oracle HCM environments Ongoing professional development and career progression Collaborative and supportive consulting team Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Adecco
Customer Service Advisor -Clearing Hotline
Adecco York, Yorkshire
Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their queries via phone. Provide clear, accurate, and empathetic information about the admissions process. Ensure every customer receives a professional and supportive experience. Maintain meticulous records in compliance with data protection regulations. Shine in a high-pressure, time-sensitive environment, where every call counts! What We're Looking For: We need passionate individuals who possess: Strong customer service skills and a compassionate approach. The ability to stay calm and resilient under pressure. Fluency in spoken and written English. A keen eye for detail and a commitment to quality. Availability for the full duration of the assignment (August 10 to August 17, 2026). Proficiency in PCs and general IT systems, including Microsoft Office applications (Word, Excel, Outlook). Familiarity with higher education processes is a plus (training provided). GCSE English at grade C or above (or equivalent). The right to work in the UK. Technical Requirements: To succeed in this role, you'll need: A personal laptop or PC running Windows 11 or above (sorry, Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (speakers not permitted). Access to a quiet, distraction-free home working environment. Ready to Make an Impact? If you're excited to assist students on their educational journey and meet the qualifications listed above, we want to hear from you! Apply now and take the first step toward a fulfilling temporary role that makes a difference. Let's create futures together! Join us and help shape the next generation of students! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 22, 2026
Seasonal
Join Us as a Temporary Customer Service Advisor! Are you ready to make a difference in the world of education? Our client, a prestigious organisation in the education sector, is looking for enthusiastic Temporary Customer Service Advisors to support their University Admissions Clearing hotline. This is your chance to engage with prospective students and help them navigate their future! Contract Details: Type: Temporary Duration: 1 Week (from August 10, 2026, to August 17, 2026) (shifts based on workload) Hours: Monday to Friday, 8:00 AM - 6:00 PM Location: Fully remote Why Join Us? Be part of a dynamic team that thrives on providing exceptional customer service! Work from the comfort of your own home while helping students achieve their educational goals. Perfect for students, educators, or professionals seeking short-term summer employment! Your Role: As a Customer Service Advisor, you will: Assist prospective students by submitting applications and answering their queries via phone. Provide clear, accurate, and empathetic information about the admissions process. Ensure every customer receives a professional and supportive experience. Maintain meticulous records in compliance with data protection regulations. Shine in a high-pressure, time-sensitive environment, where every call counts! What We're Looking For: We need passionate individuals who possess: Strong customer service skills and a compassionate approach. The ability to stay calm and resilient under pressure. Fluency in spoken and written English. A keen eye for detail and a commitment to quality. Availability for the full duration of the assignment (August 10 to August 17, 2026). Proficiency in PCs and general IT systems, including Microsoft Office applications (Word, Excel, Outlook). Familiarity with higher education processes is a plus (training provided). GCSE English at grade C or above (or equivalent). The right to work in the UK. Technical Requirements: To succeed in this role, you'll need: A personal laptop or PC running Windows 11 or above (sorry, Apple devices, Chromebooks, and tablets are not compatible). Up-to-date antivirus software installed. A functioning headset (speakers not permitted). Access to a quiet, distraction-free home working environment. Ready to Make an Impact? If you're excited to assist students on their educational journey and meet the qualifications listed above, we want to hear from you! Apply now and take the first step toward a fulfilling temporary role that makes a difference. Let's create futures together! Join us and help shape the next generation of students! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
perfect placement
Service Advisor
perfect placement Mullion, Cornwall
Service Advisor Vacancy In Helston At Volume Main Dealer! Are you an experienced Service Advisor seeking a rewarding opportunity within a reputable automotive dealership? Our client, a well-established main dealer in Helston, is looking to appoint a highly skilled Service Advisor to join their dedicated team. This role offers a competitive salary, excellent career progression prospects, and the chance to work with a recognised leader in the automotive industry. Key benefits of the Service Advisor: Basic salary of up to 33,000 per annum, with OTE earnings reaching 41,000 Monday to Friday working week, with 1 in 3 Saturdays Supportive team environment with ongoing training and development Clear career advancement pathways within the dealership Opportunity to work with a respected industry brand and enhance your professional profile Duties: Providing outstanding customer service and managing customer expectations effectively Booking vehicles in for servicing, repairs, and maintenance in a professional manner Upselling additional services and products to maximise workshop profitability Liaising with workshop technicians to ensure timely completion of work Managing all vehicle and customer documentation accurately and efficiently Building and maintaining long-term relationships with customers to foster loyalty Supporting workshop revenue growth through pro-active customer engagement Requirements: Proven experience as a Service Advisor within the motor trade, ideally within a franchise dealership Excellent communication and organisational skills Strong customer focus and a professional, friendly manner Knowledge of automotive systems and relevant dealership software Ability to work efficiently in a fast-paced environment Valid UK driving licence If you are a motivated and professional Service Advisor looking for a new challenge within a forward-thinking dealership in Helston, this is an excellent opportunity to advance your career. Contact Consultant Sam Enderby, Automotive Recruitment Specialist at Perfect Placement covering Helston and Cornwall, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Jun 22, 2026
Full time
Service Advisor Vacancy In Helston At Volume Main Dealer! Are you an experienced Service Advisor seeking a rewarding opportunity within a reputable automotive dealership? Our client, a well-established main dealer in Helston, is looking to appoint a highly skilled Service Advisor to join their dedicated team. This role offers a competitive salary, excellent career progression prospects, and the chance to work with a recognised leader in the automotive industry. Key benefits of the Service Advisor: Basic salary of up to 33,000 per annum, with OTE earnings reaching 41,000 Monday to Friday working week, with 1 in 3 Saturdays Supportive team environment with ongoing training and development Clear career advancement pathways within the dealership Opportunity to work with a respected industry brand and enhance your professional profile Duties: Providing outstanding customer service and managing customer expectations effectively Booking vehicles in for servicing, repairs, and maintenance in a professional manner Upselling additional services and products to maximise workshop profitability Liaising with workshop technicians to ensure timely completion of work Managing all vehicle and customer documentation accurately and efficiently Building and maintaining long-term relationships with customers to foster loyalty Supporting workshop revenue growth through pro-active customer engagement Requirements: Proven experience as a Service Advisor within the motor trade, ideally within a franchise dealership Excellent communication and organisational skills Strong customer focus and a professional, friendly manner Knowledge of automotive systems and relevant dealership software Ability to work efficiently in a fast-paced environment Valid UK driving licence If you are a motivated and professional Service Advisor looking for a new challenge within a forward-thinking dealership in Helston, this is an excellent opportunity to advance your career. Contact Consultant Sam Enderby, Automotive Recruitment Specialist at Perfect Placement covering Helston and Cornwall, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Adecco
Customer Service Advisor
Adecco Bridgefoot, Angus
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 22, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Click
SC Cleared Enterprise Observability Consultant Remote/Hatfield - £552 per day Umbrella - Contract
Click Hatfield, Hertfordshire
We are looking for an Enterprise Observability Consultant with an in-depth understanding of Observability platforms and technologies ranging between Vendor Specific products eg Dynatrace, Splunk, Grafana, Cribl etc. & Open-Source Observability projects eg Open Telemetry, Prometheus, Grafana OSS etc. The role is working on contract for a leading IT Service Provider based Remote and in their Hatfield offices. You will be responsible for providing Observability platform delivery expertise to deliver advisory, design & implementation services that meets our customers business requirements within their overall observability strategy. The role will also involve staying at the forefront of new technologies and new vendors, working within the Enterprise Observability Practice. Main Responsibilities Observability Strategy & Advisory Lead discovery workshops to assess observability maturity and define tailored roadmaps aligned to business and IT objectives Assess current monitoring and observability maturity for Enterprise Organisations & recommend tooling strategies, often leveraging platforms like Dynatrace for full-stack visibility Translate business and technical requirements into actionable observability use cases to support change management and enablement initiatives Advise on tools, platforms, and best practices (eg, OpenTelemetry, SIEM vs Observability, Telemetry Management, SRE principles) Architecture & Solution Design Design end-to-end observability architectures, including Logs, metrics, traces, profiles etc., Distributed tracing frameworks/APM tooling, Infrastructure & cloud monitoring, Synthetic and real-user monitoring Create telemetry data pipelines and instrumentation strategies Ensure scalable, secure, and cost-efficient observability patterns Tooling Implementation Deploy and configure observability platforms such as Dynatrace, Splunk, Grafana Cloud, Cribl, Elastic Implement OpenTelemetry collectors, agents, and SDK instrumentation strategies Build dashboards, alerts, and automation workflows Integrate Observability platforms with ITSM, AIOps, Event Management platforms Troubleshooting & Performance Engineering Analyse application, infrastructure, and network performance issues. Lead root-cause analysis and performance optimisation initiatives. Enable proactive detection through anomaly detection and alert tuning. Skills Required Expertise in observability frameworks, telemetry pipelines, and service mesh integrations. Deep understanding of observability pillars: metrics, logs, traces, and user experience. Expert Level Familiarity with Products such as Dynatrace, Splunk, Grafana Cloud, Cribl (experience with at least two product sets) Strong understanding of Observability platform architecture, including Telemetry Storage, OpenTelemetry support, and cloud integrations. Experience with Dynatrace/Splunk/Grafana APIs, tagging strategies, and problem detection workflows. Proficiency in Scripting (Python, Bash) and automation tools (Terraform, Ansible). 10+ years in consulting, enterprise design, and implementation roles Desirable Professional Level Certifications in Observability products/OpenTelemetry Associate Certification/Prometheus Associate Certification Familiarity with DevOps and Platform engineering ways of working with associated tools (CI/CD, git, automation etc.) Working level understanding of Cloud/Cloud Native Observability technologies (AWS CloudWatch, Azure Monitor, eBPF, Prometheus etc.) Good understanding of networking principles related to Observability protocols (Syslog, SNMP, OTLP etc.) Experience integrating Observability platforms with ITSM and alerting platforms Cloud/CNCF certifications Requires Active SC Clearance Role is hybrid
Jun 22, 2026
Contractor
We are looking for an Enterprise Observability Consultant with an in-depth understanding of Observability platforms and technologies ranging between Vendor Specific products eg Dynatrace, Splunk, Grafana, Cribl etc. & Open-Source Observability projects eg Open Telemetry, Prometheus, Grafana OSS etc. The role is working on contract for a leading IT Service Provider based Remote and in their Hatfield offices. You will be responsible for providing Observability platform delivery expertise to deliver advisory, design & implementation services that meets our customers business requirements within their overall observability strategy. The role will also involve staying at the forefront of new technologies and new vendors, working within the Enterprise Observability Practice. Main Responsibilities Observability Strategy & Advisory Lead discovery workshops to assess observability maturity and define tailored roadmaps aligned to business and IT objectives Assess current monitoring and observability maturity for Enterprise Organisations & recommend tooling strategies, often leveraging platforms like Dynatrace for full-stack visibility Translate business and technical requirements into actionable observability use cases to support change management and enablement initiatives Advise on tools, platforms, and best practices (eg, OpenTelemetry, SIEM vs Observability, Telemetry Management, SRE principles) Architecture & Solution Design Design end-to-end observability architectures, including Logs, metrics, traces, profiles etc., Distributed tracing frameworks/APM tooling, Infrastructure & cloud monitoring, Synthetic and real-user monitoring Create telemetry data pipelines and instrumentation strategies Ensure scalable, secure, and cost-efficient observability patterns Tooling Implementation Deploy and configure observability platforms such as Dynatrace, Splunk, Grafana Cloud, Cribl, Elastic Implement OpenTelemetry collectors, agents, and SDK instrumentation strategies Build dashboards, alerts, and automation workflows Integrate Observability platforms with ITSM, AIOps, Event Management platforms Troubleshooting & Performance Engineering Analyse application, infrastructure, and network performance issues. Lead root-cause analysis and performance optimisation initiatives. Enable proactive detection through anomaly detection and alert tuning. Skills Required Expertise in observability frameworks, telemetry pipelines, and service mesh integrations. Deep understanding of observability pillars: metrics, logs, traces, and user experience. Expert Level Familiarity with Products such as Dynatrace, Splunk, Grafana Cloud, Cribl (experience with at least two product sets) Strong understanding of Observability platform architecture, including Telemetry Storage, OpenTelemetry support, and cloud integrations. Experience with Dynatrace/Splunk/Grafana APIs, tagging strategies, and problem detection workflows. Proficiency in Scripting (Python, Bash) and automation tools (Terraform, Ansible). 10+ years in consulting, enterprise design, and implementation roles Desirable Professional Level Certifications in Observability products/OpenTelemetry Associate Certification/Prometheus Associate Certification Familiarity with DevOps and Platform engineering ways of working with associated tools (CI/CD, git, automation etc.) Working level understanding of Cloud/Cloud Native Observability technologies (AWS CloudWatch, Azure Monitor, eBPF, Prometheus etc.) Good understanding of networking principles related to Observability protocols (Syslog, SNMP, OTLP etc.) Experience integrating Observability platforms with ITSM and alerting platforms Cloud/CNCF certifications Requires Active SC Clearance Role is hybrid
Adecco
Customer Service Advisor
Adecco City, Manchester
Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 22, 2026
Contractor
Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Tru Talent
Service Advisor
Tru Talent Woodbury Salterton, Devon
Service Advisor / Aftersales Advisor - Motor Trade Exeter, Devon £33,575 per annum Full-Time, Permanent Automotive Service Advisor Dealership Service Advisor Workshop Controller About the Role We are looking for an experienced Service Advisor, Automotive Service Advisor, or Motor Trade Customer Service professional to join our busy workshop team in Exeter. This is a customer-facing Service Receptionist or Aftersales Advisor role at the heart of our operation, where your ability to communicate clearly, manage the workshop diary, and keep customers informed will directly shape the experience we deliver. Offering a salary of £33,575, a rotating shift pattern, and a supportive team environment, this is a fantastic opportunity for an ambitious Vehicle Service Advisor or Dealership Service Advisor based in or around Exeter, Taunton, Tiverton, Newton Abbot, or Exmouth looking to develop your Motor Industry career. About You You are a confident, customer-focused professional with a background in Motor Trade. You may be a Service Advisor, Workshop Receptionist, Aftersales Advisor, Service Controller, or Customer Service professional in the automotive sector. Your motor industry experience includes: Previous experience as a Service Advisor, Automotive Service Advisor, or Motor Trade customer service professional Excellent communication skills - calm, professional, and reassuring under pressure Strong organisational skills managing workshop loading and Service Booking systems Confidence explaining technical repairs to customers in plain language Experience as a Workshop Controller, Service Controller, or Dealership Service Advisor Ability to upsell service contracts and aftersales products professionally A team-oriented attitude and drive to deliver outstanding customer satisfaction in a busy automotive workshop Key Responsibilities As our Service Advisor in Exeter, your responsibilities include managing customer interactions, workshop loading, and Service Booking operations: Accurately capturing customer details and vehicle faults as a Service Receptionist or Aftersales Advisor Taking telephone bookings and managing Workshop Controller duties for workshop capacity Managing Service Booking efficiency to maximise workshop loading at all times Raising job cards and ensuring compliant documentation as part of Dealership Service operations Keeping customers updated throughout the repair process as a professional Service Advisor Handing over completed vehicles and explaining repairs as part of customer service in Motor Trade Monitoring repair progress and communicating delays proactively as a Service Controller Actively promoting aftersales products and service contracts in your Automotive Service Advisor role Arranging MOT and vehicle inspection schedules Providing warranty and service requirement advice Processing customer payments accurately Maintaining the customer database Working Hours This role operates on a weekly rotating shift pattern: Early shift: Monday to Friday, 07:00 - 16:00 Late shift: Monday to Friday, 09:00 - 18:00 1 in 3 Saturdays: 08:00 - 13:00 (included in salary) Salary and Benefits £33,575 per annum - inclusive of Saturday rotation Weekly rotating shift pattern - no permanent late shifts Company pension scheme Free on-site parking Supportive team environment with real career development opportunities Who Should Apply Ideal candidates include experienced Service Advisors, Automotive Service Advisors, Workshop Receptionists, Aftersales Advisors, or Service Controllers from the Motor Trade industry. Whether you're a Dealership Service Advisor, Vehicle Service Advisor, Parts and Service Advisor, or Service Receptionist, we want to hear from you. If you work at a franchised dealership, independent garage, commercial vehicle workshop, or fast-fit centre in Exeter, Taunton, Tiverton, Newton Abbot, Exmouth, Sidmouth, or Crediton - or you're a Motor Trade professional looking for a new automotive service opportunity - apply now. We need motivated, customer-focused Service Booking professionals and Workshop Controllers. How to Apply Click 'Apply Now' and upload your CV. Interviews are being arranged immediately. This is a great opportunity to join a respected, busy workshop in Exeter - don't miss out. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. INDHGV
Jun 22, 2026
Full time
Service Advisor / Aftersales Advisor - Motor Trade Exeter, Devon £33,575 per annum Full-Time, Permanent Automotive Service Advisor Dealership Service Advisor Workshop Controller About the Role We are looking for an experienced Service Advisor, Automotive Service Advisor, or Motor Trade Customer Service professional to join our busy workshop team in Exeter. This is a customer-facing Service Receptionist or Aftersales Advisor role at the heart of our operation, where your ability to communicate clearly, manage the workshop diary, and keep customers informed will directly shape the experience we deliver. Offering a salary of £33,575, a rotating shift pattern, and a supportive team environment, this is a fantastic opportunity for an ambitious Vehicle Service Advisor or Dealership Service Advisor based in or around Exeter, Taunton, Tiverton, Newton Abbot, or Exmouth looking to develop your Motor Industry career. About You You are a confident, customer-focused professional with a background in Motor Trade. You may be a Service Advisor, Workshop Receptionist, Aftersales Advisor, Service Controller, or Customer Service professional in the automotive sector. Your motor industry experience includes: Previous experience as a Service Advisor, Automotive Service Advisor, or Motor Trade customer service professional Excellent communication skills - calm, professional, and reassuring under pressure Strong organisational skills managing workshop loading and Service Booking systems Confidence explaining technical repairs to customers in plain language Experience as a Workshop Controller, Service Controller, or Dealership Service Advisor Ability to upsell service contracts and aftersales products professionally A team-oriented attitude and drive to deliver outstanding customer satisfaction in a busy automotive workshop Key Responsibilities As our Service Advisor in Exeter, your responsibilities include managing customer interactions, workshop loading, and Service Booking operations: Accurately capturing customer details and vehicle faults as a Service Receptionist or Aftersales Advisor Taking telephone bookings and managing Workshop Controller duties for workshop capacity Managing Service Booking efficiency to maximise workshop loading at all times Raising job cards and ensuring compliant documentation as part of Dealership Service operations Keeping customers updated throughout the repair process as a professional Service Advisor Handing over completed vehicles and explaining repairs as part of customer service in Motor Trade Monitoring repair progress and communicating delays proactively as a Service Controller Actively promoting aftersales products and service contracts in your Automotive Service Advisor role Arranging MOT and vehicle inspection schedules Providing warranty and service requirement advice Processing customer payments accurately Maintaining the customer database Working Hours This role operates on a weekly rotating shift pattern: Early shift: Monday to Friday, 07:00 - 16:00 Late shift: Monday to Friday, 09:00 - 18:00 1 in 3 Saturdays: 08:00 - 13:00 (included in salary) Salary and Benefits £33,575 per annum - inclusive of Saturday rotation Weekly rotating shift pattern - no permanent late shifts Company pension scheme Free on-site parking Supportive team environment with real career development opportunities Who Should Apply Ideal candidates include experienced Service Advisors, Automotive Service Advisors, Workshop Receptionists, Aftersales Advisors, or Service Controllers from the Motor Trade industry. Whether you're a Dealership Service Advisor, Vehicle Service Advisor, Parts and Service Advisor, or Service Receptionist, we want to hear from you. If you work at a franchised dealership, independent garage, commercial vehicle workshop, or fast-fit centre in Exeter, Taunton, Tiverton, Newton Abbot, Exmouth, Sidmouth, or Crediton - or you're a Motor Trade professional looking for a new automotive service opportunity - apply now. We need motivated, customer-focused Service Booking professionals and Workshop Controllers. How to Apply Click 'Apply Now' and upload your CV. Interviews are being arranged immediately. This is a great opportunity to join a respected, busy workshop in Exeter - don't miss out. We are an equal opportunities employer and welcome applications from all suitably qualified candidates. INDHGV
Genetics Consultant
Cogent Chester, Cheshire
Main Purpose of Role: Being part of a dynamic UK Sales team, you will report to the Regional Sales Manager in your area. It will be your responsibility to provide a first class breeding advisory service to dairy and beef farmers on the Cogent portfolio of products and services to achieve genetic improvement in the customer's herd click apply for full job details
Jun 22, 2026
Full time
Main Purpose of Role: Being part of a dynamic UK Sales team, you will report to the Regional Sales Manager in your area. It will be your responsibility to provide a first class breeding advisory service to dairy and beef farmers on the Cogent portfolio of products and services to achieve genetic improvement in the customer's herd click apply for full job details
Hays
Payroll Administrator
Hays Fareham, Hampshire
Join a leading accountancy firm in Fareham as a Payroll Administrator Are you interested in working for a rapidly evolving company? Do you want a career where no two days are the same? Our client offers a dynamic environment with excellent learning and development support. About the Role: Our client is a leading firm of Accountants and Business Advisers operating across the UK, Ireland, and the Nordics. They are a top ten accountancy firm in the UK and the largest SME practice. This role ensures the accurate and timely delivery of client payrolls, general administrative duties, and collaborative work within the payroll hub. You will communicate effectively with clients, offices, HMRC, and third-party providers, staying up-to-date with payroll legislation and industry changes. Key Responsibilities: Ensure accurate and timely delivery of client payrolls. Input data, run audit and validation checks, and interface data to General Ledger and Pensions systems. Monitor SSP, SMP, and other statutory payments. Process accurate and timely year-end reporting. Manage payroll changes to time and attendance systems (BMS). Administer end-to-end payroll processes and auto enrolment compliance. Answer payroll-related enquiries and act as a trusted advisor. Provide first-line support for pay queries. Peer check payrolls. Undertake general administrative duties and work collaboratively within the payroll hub. Develop relationships with clients and communicate effectively with wider offices, HMRC, and third-party providers. Stay updated with payroll legislation and industry changes through independent research. Skills & Experience: Previous payroll administration experience (minimum one year in a busy service-driven environment, preferably within a bureau). End-to-end payroll processing experience, including pensions, benefits, and statutory payments. High accuracy and attention to detail in both manual and systems-based work. Ability to coordinate, prioritise, and multitask with minimal supervision. Strong customer-focused approach, handling queries by telephone and email. Adaptability to a highly changeable environment. Excellent verbal and written communication skills. Ability to work under pressure and meet tight deadlines. Knowledge of payroll legislation, processing, and auto enrolment regulations. Ability to manually calculate payroll. Our client values personal attributes that make employees authentic in the marketplace. They seek individuals who can collaborate with peers, bring their own voice to the table, and respect others' opinions. They want someone who is dynamic, more than just a team member, and ready to join a family of like-minded individuals. If this sounds like the opportunity you are looking for, please apply now or contact Lorna Pilling directly on for a confidential discussion about this role and other potential opportunities. Please Note: All applicants must have the right to work in the UK, as sponsorship for overseas employees cannot be provided for this role.
Jun 22, 2026
Full time
Join a leading accountancy firm in Fareham as a Payroll Administrator Are you interested in working for a rapidly evolving company? Do you want a career where no two days are the same? Our client offers a dynamic environment with excellent learning and development support. About the Role: Our client is a leading firm of Accountants and Business Advisers operating across the UK, Ireland, and the Nordics. They are a top ten accountancy firm in the UK and the largest SME practice. This role ensures the accurate and timely delivery of client payrolls, general administrative duties, and collaborative work within the payroll hub. You will communicate effectively with clients, offices, HMRC, and third-party providers, staying up-to-date with payroll legislation and industry changes. Key Responsibilities: Ensure accurate and timely delivery of client payrolls. Input data, run audit and validation checks, and interface data to General Ledger and Pensions systems. Monitor SSP, SMP, and other statutory payments. Process accurate and timely year-end reporting. Manage payroll changes to time and attendance systems (BMS). Administer end-to-end payroll processes and auto enrolment compliance. Answer payroll-related enquiries and act as a trusted advisor. Provide first-line support for pay queries. Peer check payrolls. Undertake general administrative duties and work collaboratively within the payroll hub. Develop relationships with clients and communicate effectively with wider offices, HMRC, and third-party providers. Stay updated with payroll legislation and industry changes through independent research. Skills & Experience: Previous payroll administration experience (minimum one year in a busy service-driven environment, preferably within a bureau). End-to-end payroll processing experience, including pensions, benefits, and statutory payments. High accuracy and attention to detail in both manual and systems-based work. Ability to coordinate, prioritise, and multitask with minimal supervision. Strong customer-focused approach, handling queries by telephone and email. Adaptability to a highly changeable environment. Excellent verbal and written communication skills. Ability to work under pressure and meet tight deadlines. Knowledge of payroll legislation, processing, and auto enrolment regulations. Ability to manually calculate payroll. Our client values personal attributes that make employees authentic in the marketplace. They seek individuals who can collaborate with peers, bring their own voice to the table, and respect others' opinions. They want someone who is dynamic, more than just a team member, and ready to join a family of like-minded individuals. If this sounds like the opportunity you are looking for, please apply now or contact Lorna Pilling directly on for a confidential discussion about this role and other potential opportunities. Please Note: All applicants must have the right to work in the UK, as sponsorship for overseas employees cannot be provided for this role.

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