2 jobs found

FRENCH SELECTION (FS) French speaking Customer service coordinator Location: Dartford Hybrid work with 2 days a week in the office Salary: £30,000 per annum plus bonus and great benefits Ref: 4327FC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4327FC The company: A well-established manufacturer specialising within the medical field. A company who have a global presence and pride themselves in providing innovative solutions, outstanding quality and exceptional value. Main duties: You will act as the primary point of contact for customers delivering exceptional service and support. Working closely with internal teams, you will manage enquiries, process orders and resolve issues while building strong customer relationships. The role: -Act as the main point of contact for customers, providing excellent service and support - Respond to customer enquiries via phone, email, chat, and online platforms - Process customer orders and provide updates on delivery schedules and order status - Resolve customer issues and complaints, coordinating with internal teams as required - Prepare quotations, maintain pricing information and follow up on outstanding quotes - Maintain accurate customer records and manage information across internal systems - Support customers with online portal access, order changes and account-related requests - Collaborate with colleagues and cross-functional teams to improve processes and ensure a positive customer experience The candidate: - Fluent in French (written and spoken) essential - Customer service experience required - Excellent verbal and written communication skills, - Strong problem-solving abilities and confidence handling complex customer enquiries. - Proactive, organised and able to manage multiple priorities in a fast-paced environment French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin,

Designer & Digital Asset Co-ordinator Southend on Sea. The Designer & Digital Asset Coordinator is responsible for generating, managing and maintaining product imagery across our e-commerce platforms. This role ensures that product imagery and digital assets are accurate, high-quality, and consistently presented to optimise the online shopping experience. The role also includes some artworking and design for our German-speaking clients. The role is office-based in the UK, but you will be predominantly working with our product team in Germany, with some travel required. Working Hours Monday to Friday, 8:00 am until 4:00 pm (40 hours per week) Responsibilities Create, edit, retouch, and optimise product images for our webshops Work with the product team to ensure product imagery is correct and up to date Organise and manage digital assets, ensuring files are stored and tagged correctly for easy retrieval Collaborate with marketing and product teams to ensure timely and accurate product imagery is delivered for launches Conduct regular audits of the online product imagery to identify and resolve content gaps or errors Ensure all assets adhere to brand guidelines and style standards Producing print-ready design jobs for our German-speaking customers Role Requirements Proficiency (Design/photo retouching/scripts) in Adobe Photoshop or similar photo editing tools Full Adobe suite knowledge preferred Experience working with CMS or PIM systems Strong organisational skills and attention to detail Design, image composition and layout skills required Ability to manage multiple projects and deadlines Fluent in German Interest in technology, automation and process improvement is an advantage At least 3 years relevant experience desired What can you expect in return? Workplace pension Access to discounts at hundreds of high-street retailers 24/7 GP services Cycle to work scheme Staff incentives Company Solopress is an online print company based in Essex, serving UK businesses and print resellers since 1999. We held the title of PrintWeek s Company of the Year in 2024, the most prestigious award in our industry. We are proud of the positive workplace culture we have built at Solopress, through policies and practices that ensure everyone can contribute to our shared success. Throughout procurement and production, the company champions sustainable working practices, responsibly sourced materials and recyclable products. With super-fast turnaround times, excellent print quality and exceptional customer service, Solopress is the UK s most trusted printer, with over 35,000 Trustpilot reviews. What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR.