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head of enterprise portfolio management
Grant Thornton
Oracle Cloud Finance Consultant
Grant Thornton
Oracle Cloud Finance Consultant (Contract) Who we are Grant Thornton's Agile Talent Community is a network of contract professionals, giving you the opportunity to work with our clients alongside Grant Thornton teams on a project-by-project basis whilst being supported by our dedicated Agile Talent team. Joining us in Enterprise Applications The Enterprise Applications Practice is responsible for advisory and project implementation services related to Oracle Cloud Applications. Within this role you will perform advisory, and project design and implementation services, to address business needs by leveraging the full suite (or subset) of Oracle Cloud Finance products. Joining the Agile Talent Community as an Oracle Cloud Finance Consultant, you will have the freedom to work on projects that you choose, whether full or part-time within Enterprise Applications team and support our clients and internal teams on short to medium-term assignments. We anticipate that the role will be hybrid working; therefore, open to consultants based anywhere in UK with ability to travel to client offices few days in a week. Skills we are looking for Proven experience as a system Integrator, responsible and accountable for system configuration. Involvement in all stages of Oracle Cloud Finance implementation, from Discovery and Requirements Gathering to Cutover and Hypercare. Deep functional expertise in core Oracle Cloud financial modules, including: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management Familiarity with Project Portfolio Management (PPM), Procurement, and Enterprise Performance Management (EPM). What's in it for you Development: Your development is important to us and as part of the Agile Talent Community you will be able to work alongside our permanent teams as well as our clients, giving you variety and opportunity to develop new skills. Our team is here to support you, with finding new projects as well as navigating the freelance regulation. Engagement: As a member of our Community, you will also be invited to events, which can help your wellbeing, educate you about the market you operate in, help you connect with the business as well as other members of the Community. Doing what's right ahead of what's easy Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people and those who work alongside our teams, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect each other helps everyone to perform at the best of their ability and realize their potential. How to join You'll first apply by sending us your CV. If your skills match what we are looking for, one of our recruiters will get in touch and walk you through the interview process. If there's interest to continue, we'll invite you to an interview with some of our key business leads. If successful, the final step will be to complete the onboarding process and background checks. We strive to ensure all our information, products, and services are accessible to everyone. If you need any adjustments to our processes to help you apply for our roles, please speak to the recruiter during the application process
Jun 17, 2026
Full time
Oracle Cloud Finance Consultant (Contract) Who we are Grant Thornton's Agile Talent Community is a network of contract professionals, giving you the opportunity to work with our clients alongside Grant Thornton teams on a project-by-project basis whilst being supported by our dedicated Agile Talent team. Joining us in Enterprise Applications The Enterprise Applications Practice is responsible for advisory and project implementation services related to Oracle Cloud Applications. Within this role you will perform advisory, and project design and implementation services, to address business needs by leveraging the full suite (or subset) of Oracle Cloud Finance products. Joining the Agile Talent Community as an Oracle Cloud Finance Consultant, you will have the freedom to work on projects that you choose, whether full or part-time within Enterprise Applications team and support our clients and internal teams on short to medium-term assignments. We anticipate that the role will be hybrid working; therefore, open to consultants based anywhere in UK with ability to travel to client offices few days in a week. Skills we are looking for Proven experience as a system Integrator, responsible and accountable for system configuration. Involvement in all stages of Oracle Cloud Finance implementation, from Discovery and Requirements Gathering to Cutover and Hypercare. Deep functional expertise in core Oracle Cloud financial modules, including: General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Cash Management Familiarity with Project Portfolio Management (PPM), Procurement, and Enterprise Performance Management (EPM). What's in it for you Development: Your development is important to us and as part of the Agile Talent Community you will be able to work alongside our permanent teams as well as our clients, giving you variety and opportunity to develop new skills. Our team is here to support you, with finding new projects as well as navigating the freelance regulation. Engagement: As a member of our Community, you will also be invited to events, which can help your wellbeing, educate you about the market you operate in, help you connect with the business as well as other members of the Community. Doing what's right ahead of what's easy Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people and those who work alongside our teams, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect each other helps everyone to perform at the best of their ability and realize their potential. How to join You'll first apply by sending us your CV. If your skills match what we are looking for, one of our recruiters will get in touch and walk you through the interview process. If there's interest to continue, we'll invite you to an interview with some of our key business leads. If successful, the final step will be to complete the onboarding process and background checks. We strive to ensure all our information, products, and services are accessible to everyone. If you need any adjustments to our processes to help you apply for our roles, please speak to the recruiter during the application process
Yolk Recruitment
Head of Portfolio Management Office
Yolk Recruitment
Head of Portfolio Management Office - Day Rate Negotiable - Hybrid (South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing significant changes, while working to serve the people of Wales. We're looking for a Head of Portfolio Management Office to providing a single, coherent view of their investment and change portfolio ensuring that portfolios are prioritised, governed and delivered. What you'll be doing Lead the development and operation of the Portfolio Management Office, establishing consistent portfolio governance, standards and controls. Own the end-to-end portfolio management framework, including prioritisation, sequencing, assurance, reporting and benefits tracking. Provide a single, integrated view of portfolio performance, risks, dependencies and delivery confidence across capital and change portfolios. Support Executive and Board decision-making by providing clear, evidence-based insight on affordability, capacity, risk and investment trade-offs. Coordinate portfolio prioritisation and re-prioritisation in response to regulatory requirements, performance issues and emerging risks. Oversee portfolio assurance activity, ensuring appropriate challenge, escalation and intervention where delivery confidence is at risk. What we're looking for Significant senior-level experience leading portfolio, programme or enterprise PMO functions within a complex, asset-intensive or regulated organisation. Proven experience of establishing and operating portfolio management frameworks, governance arrangements and controls across large investment programmes. Demonstrable experience of managing prioritisation, sequencing and assurance of capital and non-capital portfolios. Experience of advising Executive teams and Boards on portfolio performance, delivery confidence, affordability and risk. Experience of working across multiple business units to resolve dependencies, capacity constraints and delivery risks. Why this role? Work on critical infrastructure with real-world impact Be part of a non-profit delivering crucial services Blend of project work and operational ownership Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Jun 16, 2026
Full time
Head of Portfolio Management Office - Day Rate Negotiable - Hybrid (South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing significant changes, while working to serve the people of Wales. We're looking for a Head of Portfolio Management Office to providing a single, coherent view of their investment and change portfolio ensuring that portfolios are prioritised, governed and delivered. What you'll be doing Lead the development and operation of the Portfolio Management Office, establishing consistent portfolio governance, standards and controls. Own the end-to-end portfolio management framework, including prioritisation, sequencing, assurance, reporting and benefits tracking. Provide a single, integrated view of portfolio performance, risks, dependencies and delivery confidence across capital and change portfolios. Support Executive and Board decision-making by providing clear, evidence-based insight on affordability, capacity, risk and investment trade-offs. Coordinate portfolio prioritisation and re-prioritisation in response to regulatory requirements, performance issues and emerging risks. Oversee portfolio assurance activity, ensuring appropriate challenge, escalation and intervention where delivery confidence is at risk. What we're looking for Significant senior-level experience leading portfolio, programme or enterprise PMO functions within a complex, asset-intensive or regulated organisation. Proven experience of establishing and operating portfolio management frameworks, governance arrangements and controls across large investment programmes. Demonstrable experience of managing prioritisation, sequencing and assurance of capital and non-capital portfolios. Experience of advising Executive teams and Boards on portfolio performance, delivery confidence, affordability and risk. Experience of working across multiple business units to resolve dependencies, capacity constraints and delivery risks. Why this role? Work on critical infrastructure with real-world impact Be part of a non-profit delivering crucial services Blend of project work and operational ownership Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
GCS
Head of Digital Governance
GCS
Key Responsibilities Enterprise digital governance and operating model stewardship Lead the application and integration of enterprise governance frameworks within digital services, ensuring digital decisions align with organisational strategy, values and regulatory expectations. Partner with the Governance Directorate to align digital governance with corporate policy, risk and audit requirements, ensuring clear roles, no duplication of controls and consistent assurance across the organisation. Lead governance for the responsible and controlled use of AI within digital delivery, setting clear guardrails for permitted use, assurance thresholds and exception management, and ensuring AI usage supports lawful, ethical and auditable decision making. Translate organisational strategy into clear governance guardrails, enabling consistent, disciplined decision making across change, run and assurance activities. Challenge and escalate where exceptions erode the operating model, preventing informal or precedent setting decisions from undermining control. Own the lifecycle of governance exceptions, ensuring deviations are time bound, documented, actively monitored and closed, and do not become precedent or erode the operating model. Policy, standards and lifecycle control Lead the digital policy and standards lifecycle, ensuring policies are current, proportionate and applied consistently. Ensure governance controls remain practical and usable, reducing unnecessary bureaucracy while maintaining assurance and compliance. Risk management, audit and inspection readiness Oversee digital risk management and assurance arrangements, ensuring risks are identified, understood and actively managed. Lead audit and inspection readiness across the digital portfolio, ensuring findings are addressed and assurance improves over time. Monitor emerging regulatory, assurance and audit expectations, adapting governance frameworks proactively to avoid reactive control changes. Make digital risk and trade offs explicit, supporting timely and informed executive decision making Change governance and decision control Lead digital change governance and decision control, ensuring initiatives progress with appropriate approval, evidence and discipline. Exercise authority to pause, stop or defer digital decisions and change activity where governance, risk, assurance or regulatory thresholds are not met, escalating appropriately to protect organisational control and decision quality. Contract, procurement and asset stewardship Own the full lifecycle governance of digital contracts, ensuring procurement, performance management and exit decisions support value for money and accountability. Ensure robust asset management for digital hardware and software, maintaining accurate visibility, control and compliance. Performance, value for money and reporting Ensure clear and consistent performance and budget reporting for digital services, enabling transparent oversight and informed challenge. Drive performance improvement and value for money discipline, ensuring investment decisions demonstrate benefit and sustainability. Governance communication and organisational understanding Lead clear governance communication, ensuring expectations, decisions and controls are understood by delivery teams and leaders. Build organisational understanding of governance purpose, positioning governance as an enabler of better decisions rather than a barrier. Leadership, culture and resource stewardship Build and lead a high performing digital governance function, modelling values led, proportionate and confident governance behaviour. Set expectations for professional conduct, accountability and decision quality, intervening where behaviours undermine control or integrity. Ensure that you follow and keep up to date with all relevant Notting Hill Genesis and statutory policies and related procedures including health and safety and financial regulations. Hybrid arrangements - at least two days in an office working with others. Depending on work and interactions required working from home may be possible one day a week. Essential knowledge, experience and skills including qualifications and professional membership Senior experience providing governance, risk, assurance or commercial oversight in complex, regulated environments. Strong understanding of policy, risk management, audit and contractual governance. Proven ability to challenge constructively, escalate appropriately and protect decision quality. Experience working with senior leaders across digital delivery, operations, data and security functions. A recognised governance, management or related professional qualification, or equivalent experience, demonstrating capability to operate with integrity, judgement and accountability. Advanced IT and systems skills including Microsoft office (delete as appropriate) GCS is acting as an Employment Business in relation to this vacancy.
Jun 16, 2026
Contractor
Key Responsibilities Enterprise digital governance and operating model stewardship Lead the application and integration of enterprise governance frameworks within digital services, ensuring digital decisions align with organisational strategy, values and regulatory expectations. Partner with the Governance Directorate to align digital governance with corporate policy, risk and audit requirements, ensuring clear roles, no duplication of controls and consistent assurance across the organisation. Lead governance for the responsible and controlled use of AI within digital delivery, setting clear guardrails for permitted use, assurance thresholds and exception management, and ensuring AI usage supports lawful, ethical and auditable decision making. Translate organisational strategy into clear governance guardrails, enabling consistent, disciplined decision making across change, run and assurance activities. Challenge and escalate where exceptions erode the operating model, preventing informal or precedent setting decisions from undermining control. Own the lifecycle of governance exceptions, ensuring deviations are time bound, documented, actively monitored and closed, and do not become precedent or erode the operating model. Policy, standards and lifecycle control Lead the digital policy and standards lifecycle, ensuring policies are current, proportionate and applied consistently. Ensure governance controls remain practical and usable, reducing unnecessary bureaucracy while maintaining assurance and compliance. Risk management, audit and inspection readiness Oversee digital risk management and assurance arrangements, ensuring risks are identified, understood and actively managed. Lead audit and inspection readiness across the digital portfolio, ensuring findings are addressed and assurance improves over time. Monitor emerging regulatory, assurance and audit expectations, adapting governance frameworks proactively to avoid reactive control changes. Make digital risk and trade offs explicit, supporting timely and informed executive decision making Change governance and decision control Lead digital change governance and decision control, ensuring initiatives progress with appropriate approval, evidence and discipline. Exercise authority to pause, stop or defer digital decisions and change activity where governance, risk, assurance or regulatory thresholds are not met, escalating appropriately to protect organisational control and decision quality. Contract, procurement and asset stewardship Own the full lifecycle governance of digital contracts, ensuring procurement, performance management and exit decisions support value for money and accountability. Ensure robust asset management for digital hardware and software, maintaining accurate visibility, control and compliance. Performance, value for money and reporting Ensure clear and consistent performance and budget reporting for digital services, enabling transparent oversight and informed challenge. Drive performance improvement and value for money discipline, ensuring investment decisions demonstrate benefit and sustainability. Governance communication and organisational understanding Lead clear governance communication, ensuring expectations, decisions and controls are understood by delivery teams and leaders. Build organisational understanding of governance purpose, positioning governance as an enabler of better decisions rather than a barrier. Leadership, culture and resource stewardship Build and lead a high performing digital governance function, modelling values led, proportionate and confident governance behaviour. Set expectations for professional conduct, accountability and decision quality, intervening where behaviours undermine control or integrity. Ensure that you follow and keep up to date with all relevant Notting Hill Genesis and statutory policies and related procedures including health and safety and financial regulations. Hybrid arrangements - at least two days in an office working with others. Depending on work and interactions required working from home may be possible one day a week. Essential knowledge, experience and skills including qualifications and professional membership Senior experience providing governance, risk, assurance or commercial oversight in complex, regulated environments. Strong understanding of policy, risk management, audit and contractual governance. Proven ability to challenge constructively, escalate appropriately and protect decision quality. Experience working with senior leaders across digital delivery, operations, data and security functions. A recognised governance, management or related professional qualification, or equivalent experience, demonstrating capability to operate with integrity, judgement and accountability. Advanced IT and systems skills including Microsoft office (delete as appropriate) GCS is acting as an Employment Business in relation to this vacancy.
AWE
Risk Manager
AWE Aldermaston, Berkshire
Risk Manager Location: RG7 4PR, Aldermaston. Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. Ready to play your part? At AWE, it's not just a job, it's far more than that. we are transforming how we deliver our Mission-Critical Programmes, and our Project, Programme & Portfolio (P3M) function is growing. The Risk Manager will be embedded within a designated Delivery Area, providing dedicated risk, assumptions, dependencies, issues, and opportunities management. The role is central to enabling informed decision-making, protecting delivery confidence and ensuring that threats and opportunities are proactively identified, assessed and managed effectively within the Delivery Area and in line with the programmes governance requirements. As a Risk Manager at AWE, your responsibilities may include: Develop maintain improve Delivery Area risk register aligned to ASTRAEA standards Facilitate risk workshops reviews with technical design manufacturing PMs stakeholders Perform qualitative quantitative risk analysis including scoring modelling Monte Carlo Define assign track mitigation contingency actions ensure accountability escalation Escalate risks breaches cross-area impacts maintain alignment with risk appetite Manage dependencies via ADMA ensure alignment with PMO programme schedule Identify resolve dependency conflicts gaps escalate to Programme Dependency Manager Maintain issues log distinguish risks vs issues drive resolution root cause analysis Identify assess track opportunities promote cost schedule performance improvements Produce RADIO reports dashboards support governance engage stakeholders provide guidance We do need you to have the following: Proven experience in risk and/or programme controls management within a large-scale, complex programme or project environment. Demonstrable knowledge of risk management frameworks, methodologies, and tools. Experience maintaining and managing RADIO or equivalent logs within a structured PMO or delivery environment. Strong analytical skills with the ability to assess complex risk landscapes and present findings clearly. Excellent written and verbal communication skills, with experience producing governance-ready reports and briefings. Ability to build effective working relationships and influence without direct authority. High level of personal integrity and professionalism, with the ability to handle sensitive information appropriately. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience working within a defence, nuclear, or other highly regulated programme environment. Familiarity with quantitative risk analysis techniques and tools ARM and Saffran) Experience working within or alongside a PMO. APM PMQ, APM RPQ, MoR, or equivalent professional qualification. Understanding of the Defence Nuclear Enterprise and associated governance structures. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
Jun 16, 2026
Full time
Risk Manager Location: RG7 4PR, Aldermaston. Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. Ready to play your part? At AWE, it's not just a job, it's far more than that. we are transforming how we deliver our Mission-Critical Programmes, and our Project, Programme & Portfolio (P3M) function is growing. The Risk Manager will be embedded within a designated Delivery Area, providing dedicated risk, assumptions, dependencies, issues, and opportunities management. The role is central to enabling informed decision-making, protecting delivery confidence and ensuring that threats and opportunities are proactively identified, assessed and managed effectively within the Delivery Area and in line with the programmes governance requirements. As a Risk Manager at AWE, your responsibilities may include: Develop maintain improve Delivery Area risk register aligned to ASTRAEA standards Facilitate risk workshops reviews with technical design manufacturing PMs stakeholders Perform qualitative quantitative risk analysis including scoring modelling Monte Carlo Define assign track mitigation contingency actions ensure accountability escalation Escalate risks breaches cross-area impacts maintain alignment with risk appetite Manage dependencies via ADMA ensure alignment with PMO programme schedule Identify resolve dependency conflicts gaps escalate to Programme Dependency Manager Maintain issues log distinguish risks vs issues drive resolution root cause analysis Identify assess track opportunities promote cost schedule performance improvements Produce RADIO reports dashboards support governance engage stakeholders provide guidance We do need you to have the following: Proven experience in risk and/or programme controls management within a large-scale, complex programme or project environment. Demonstrable knowledge of risk management frameworks, methodologies, and tools. Experience maintaining and managing RADIO or equivalent logs within a structured PMO or delivery environment. Strong analytical skills with the ability to assess complex risk landscapes and present findings clearly. Excellent written and verbal communication skills, with experience producing governance-ready reports and briefings. Ability to build effective working relationships and influence without direct authority. High level of personal integrity and professionalism, with the ability to handle sensitive information appropriately. Whilst not to be considered a tick list, we'd like you to have experience in some of the following: Experience working within a defence, nuclear, or other highly regulated programme environment. Familiarity with quantitative risk analysis techniques and tools ARM and Saffran) Experience working within or alongside a PMO. APM PMQ, APM RPQ, MoR, or equivalent professional qualification. Understanding of the Defence Nuclear Enterprise and associated governance structures. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave. Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions). Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay. Opportunities for Professional Career Development including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'.
The Clink
Head of Fundraising and Brand
The Clink
Head of Fundraising and Brand Salary: £55,000 - £60,000 (subject to experience) Contract: Permanent Working pattern: Full time, 9am-5pm Monday-Friday, 3-4 days in the office, or on site at projects in prison or in the community. Location: Our Head Office is in Herne Hill, SE24 London (7 min walk from Herne Hill station). Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Monday 22nd June, 9am. About The Clink Charity The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, reintegration, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives. Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses. What makes The Clink so unique is our post-release support and mentoring programme that reintegrates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships. The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2025, across 239 events, The Clink fed 43,000 people. More information can be found on our website and social media channels. About The Role Our Head of Fundraising & Brand is a vital leadership role within The Clink Charity, responsible for securing the income, profile and partnerships needed to sustain and grow our life-changing work. This is a broad and influential role, providing strategic leadership across fundraising, communications, marketing and brand. Working within our portfolio of prison and community-based projects, the postholder will help ensure that The Clink's impact is communicated in a compelling and consistent way to funders, supporters, partners and the wider public, while developing sustainable income streams to support our long-term ambitions. Building on The Clink's strong reputation and proven impact, the Head of Fundraising & Brand will lead the development and delivery of a fundraising and communications strategy that extends beyond grants to encompass major donors, corporate partnerships, individual giving, events and other income opportunities. Through powerful storytelling, audience growth and brand development, they will increase awareness of our work, strengthen engagement with key stakeholders and create new opportunities for fundraising, partnerships and commercial income generation. Working closely with the Chief Executive, Director of Finance & Resources and senior leadership team, the postholder will lead and develop a talented fundraising and marketing team, cultivate strategic relationships and identify new opportunities for growth and collaboration. As The Clink continues to expand its reintegration, training and employment programmes, this role will play a central part in securing the resources needed to support that growth, strengthen our brand and increase engagement with our mission to reduce reoffending. If you are a strategic and ambitious fundraising leader with a track record of generating income, building partnerships and inspiring teams, and are passionate about creating meaningful social change, we would love to hear from you. A Little About You You could be a great fit for our Head of Fundraising & Brand role if you are an ambitious and strategic leader with experience of developing fundraising strategies, growing income and building organisational profile. Perhaps you've led fundraising within a charity, developed successful partnerships, secured major grants, or overseen marketing and communications activity that has strengthened a brand, increased audience engagement and generated growth in income through fundraising, commercial activity or the sale of products and services. You may have built your career in fundraising, communications, marketing or business development, but you'll have a strong understanding of how these disciplines work together to generate support, attract funding, grow audiences and drive sustainable income. You'll be comfortable developing strategy, building relationships and translating organisational impact into compelling stories that inspire funders, partners, customers and supporters. We welcome applications from experienced professionals who are ready to lead a talented team, shape the future direction of fundraising and brand development at The Clink Charity, and play a key role in our continued growth. Most importantly, you'll be passionate about our mission and motivated by the opportunity to transform lives, reduce reoffending and create second chances Key Responsibilities Fundraising and Income Generation: Develop and deliver a multi-stream fundraising strategy that supports The Clink Charity's growth and long-term sustainability. Use brand identity to drive sales. Lead income generation activity across trusts and foundations, corporate partnerships, individual giving, events and other fundraising streams. Use communications to create income from marketing of our commercial products and services e.g. bakery, restaurant, café, events. Build and manage a strong fundraising pipeline, identifying and securing new funding opportunities and strategic partnerships Monitor fundraising performance, ensuring targets are achieved and opportunities and risks are proactively managed. Brand, Marketing and Communications: Lead the development and delivery of a compelling brand and communications strategy. Ensure The Clink's impact, mission and outcomes are communicated effectively to supporters, funders, partners and the wider public. Oversee marketing campaigns, digital engagement and communications activity that strengthen the charity's profile and support income generation. Champion a consistent and impactful organisational brand across all channels. Leadership and Team Development: Lead, motivate and develop a high-performing fundraising, marketing and communications team. Create a culture of accountability, collaboration and continuous improvement. Support the development of fundraising and marketing capability across the wider organisation. Strategic Leadership: Contribute to the strategic direction and future development of The Clink Charity. Work closely with colleagues across operational and support functions to align fundraising and brand activity with organisational priorities. Represent the charity externally with funders, partners, supporters and other key stakeholders. Ensure compliance with fundraising regulations, best practice and organisational policies. Person Specification Essential: Significant experience in fundraising, income generation and fundraising strategy development. A proven track record of delivering sustainable income growth across multiple fundraising streams. Experience of developing and implementing successful fundraising plans, campaigns and income-generation initiatives. Experience of leading or overseeing brand, marketing and communications activity, including the development of organisational messaging and audience engagement strategies Strong understanding of how fundraising, brand, marketing and communications can work together to increase income, profile and supporter engagement. Experience of leading, motivating and developing high-performing teams. Excellent stakeholder engagement and relationship-building skills, with the ability to influence and inspire a wide range of audiences. Outstanding written and verbal communication skills, including the ability to develop compelling cases for support and communicate organisational impact effectively. Strong planning, organisational and project management skills. Experience of using data, insight and performance metrics to inform decision-making and drive improvement. A commitment to the mission, values and objectives of The Clink Charity. Desirable: Experience within the charity, social enterprise or not-for-profit sector Experience of working with senior leadership teams, trustees or boards. Experience of corporate partnership development, major donor fundraising or philanthropy. Experience of managing digital marketing, audience development or supporter engagement activity. Understanding of rehabilitation, employability, education or the criminal justice sector. Membership of a relevant professional body such as the Chartered Institute of Fundraising or the Chartered Institute of Marketing. Personal Attributes: . click apply for full job details
Jun 16, 2026
Full time
Head of Fundraising and Brand Salary: £55,000 - £60,000 (subject to experience) Contract: Permanent Working pattern: Full time, 9am-5pm Monday-Friday, 3-4 days in the office, or on site at projects in prison or in the community. Location: Our Head Office is in Herne Hill, SE24 London (7 min walk from Herne Hill station). Applications will be reviewed on a rolling basis, so early applications are encouraged. The closing date is Monday 22nd June, 9am. About The Clink Charity The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, reintegration, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives. Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses. What makes The Clink so unique is our post-release support and mentoring programme that reintegrates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships. The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink. Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2025, across 239 events, The Clink fed 43,000 people. More information can be found on our website and social media channels. About The Role Our Head of Fundraising & Brand is a vital leadership role within The Clink Charity, responsible for securing the income, profile and partnerships needed to sustain and grow our life-changing work. This is a broad and influential role, providing strategic leadership across fundraising, communications, marketing and brand. Working within our portfolio of prison and community-based projects, the postholder will help ensure that The Clink's impact is communicated in a compelling and consistent way to funders, supporters, partners and the wider public, while developing sustainable income streams to support our long-term ambitions. Building on The Clink's strong reputation and proven impact, the Head of Fundraising & Brand will lead the development and delivery of a fundraising and communications strategy that extends beyond grants to encompass major donors, corporate partnerships, individual giving, events and other income opportunities. Through powerful storytelling, audience growth and brand development, they will increase awareness of our work, strengthen engagement with key stakeholders and create new opportunities for fundraising, partnerships and commercial income generation. Working closely with the Chief Executive, Director of Finance & Resources and senior leadership team, the postholder will lead and develop a talented fundraising and marketing team, cultivate strategic relationships and identify new opportunities for growth and collaboration. As The Clink continues to expand its reintegration, training and employment programmes, this role will play a central part in securing the resources needed to support that growth, strengthen our brand and increase engagement with our mission to reduce reoffending. If you are a strategic and ambitious fundraising leader with a track record of generating income, building partnerships and inspiring teams, and are passionate about creating meaningful social change, we would love to hear from you. A Little About You You could be a great fit for our Head of Fundraising & Brand role if you are an ambitious and strategic leader with experience of developing fundraising strategies, growing income and building organisational profile. Perhaps you've led fundraising within a charity, developed successful partnerships, secured major grants, or overseen marketing and communications activity that has strengthened a brand, increased audience engagement and generated growth in income through fundraising, commercial activity or the sale of products and services. You may have built your career in fundraising, communications, marketing or business development, but you'll have a strong understanding of how these disciplines work together to generate support, attract funding, grow audiences and drive sustainable income. You'll be comfortable developing strategy, building relationships and translating organisational impact into compelling stories that inspire funders, partners, customers and supporters. We welcome applications from experienced professionals who are ready to lead a talented team, shape the future direction of fundraising and brand development at The Clink Charity, and play a key role in our continued growth. Most importantly, you'll be passionate about our mission and motivated by the opportunity to transform lives, reduce reoffending and create second chances Key Responsibilities Fundraising and Income Generation: Develop and deliver a multi-stream fundraising strategy that supports The Clink Charity's growth and long-term sustainability. Use brand identity to drive sales. Lead income generation activity across trusts and foundations, corporate partnerships, individual giving, events and other fundraising streams. Use communications to create income from marketing of our commercial products and services e.g. bakery, restaurant, café, events. Build and manage a strong fundraising pipeline, identifying and securing new funding opportunities and strategic partnerships Monitor fundraising performance, ensuring targets are achieved and opportunities and risks are proactively managed. Brand, Marketing and Communications: Lead the development and delivery of a compelling brand and communications strategy. Ensure The Clink's impact, mission and outcomes are communicated effectively to supporters, funders, partners and the wider public. Oversee marketing campaigns, digital engagement and communications activity that strengthen the charity's profile and support income generation. Champion a consistent and impactful organisational brand across all channels. Leadership and Team Development: Lead, motivate and develop a high-performing fundraising, marketing and communications team. Create a culture of accountability, collaboration and continuous improvement. Support the development of fundraising and marketing capability across the wider organisation. Strategic Leadership: Contribute to the strategic direction and future development of The Clink Charity. Work closely with colleagues across operational and support functions to align fundraising and brand activity with organisational priorities. Represent the charity externally with funders, partners, supporters and other key stakeholders. Ensure compliance with fundraising regulations, best practice and organisational policies. Person Specification Essential: Significant experience in fundraising, income generation and fundraising strategy development. A proven track record of delivering sustainable income growth across multiple fundraising streams. Experience of developing and implementing successful fundraising plans, campaigns and income-generation initiatives. Experience of leading or overseeing brand, marketing and communications activity, including the development of organisational messaging and audience engagement strategies Strong understanding of how fundraising, brand, marketing and communications can work together to increase income, profile and supporter engagement. Experience of leading, motivating and developing high-performing teams. Excellent stakeholder engagement and relationship-building skills, with the ability to influence and inspire a wide range of audiences. Outstanding written and verbal communication skills, including the ability to develop compelling cases for support and communicate organisational impact effectively. Strong planning, organisational and project management skills. Experience of using data, insight and performance metrics to inform decision-making and drive improvement. A commitment to the mission, values and objectives of The Clink Charity. Desirable: Experience within the charity, social enterprise or not-for-profit sector Experience of working with senior leadership teams, trustees or boards. Experience of corporate partnership development, major donor fundraising or philanthropy. Experience of managing digital marketing, audience development or supporter engagement activity. Understanding of rehabilitation, employability, education or the criminal justice sector. Membership of a relevant professional body such as the Chartered Institute of Fundraising or the Chartered Institute of Marketing. Personal Attributes: . click apply for full job details
Boden Group
Regional Projects Lead
Boden Group
Are you an accomplished Senior Project Manager, Account Director, or Senior Account Manager with a proven track record of managing multi-million-pound construction or facilities management portfolios? A leading provider in the defense infrastructure and Facilities Management sector is seeking a commercially astute Regional Projects Lead to spearhead its operations across the South Coast and Central South region. You will manage a vast geographic territory covering Hampshire, Wiltshire, and Dorset . This is a senior leadership position where you will manage multiple regional area teams of project managers, driving strict contractual KPIs, and navigating complex client relationships. The Role As the Regional Projects Lead, you ll: Direct a Portfolio: Take full strategic and operational accountability for the end-to-end delivery of the region's massive annual capital infrastructure programmes. Lead Teams of Managers: Manage, mentor, and performance-manage dedicated area teams and project managers across multiple counties, embedding a supportive culture of high performance and operational excellence. Command Regional P&L: Maintain strict commercial control over regional project budgets, maximising profitability, streamlining delivery processes, and taking absolute responsibility for profit and loss performance. Manage Complex Client Relationships: Act as the primary, senior-level liaison for high-profile public sector clients, defense stakeholders, and internal executives to align regional operational priorities. Govern Full Project Lifecycles: Oversee projects from initial program development, scoping, and procurement through to physical construction delivery, handover, and final commercial close. Enforce Gold-Standard Compliance: Support in reinforcing strict governance frameworks, ensuring all regional projects comply flawlessly with legislative requirements, JSP standards, CDM regulations, and asbestos controls. Drive Continuous Improvement & Sustainability: Identify strategic opportunities to elevate commercial output, scale up supply chain capacity, and actively embed carbon reduction initiatives throughout asset construction lifecycles. You To be successful in the role of Regional Projects Lead, you ll bring: Senior-Level Leadership Background: Proven experience operating as a Senior PM, Account Director, Senior Account Manager, or Regional Projects Manager within the construction or hard facilities management sectors. Enterprise Scale Experience: Direct experience managing an extensive regional project portfolio with a track record of successfully managing teams of managers, executing corporate KPIs, and driving strict contractual performance. Elite Stakeholder Management: Exceptional, demonstrable experience managing complex, high-pressure client relationships within highly regulated, public sector, or military/defense environments. Commercial & Financial Acumen: Advanced capability in managing multi-million-pound P&L budgets, sub-contractor procurement strategies, and regional supply chain development. Technical Compliance Knowledge: Solid understanding of modern construction management frameworks, including CDM regulations and health, safety, and environmental legislation. Systems Proficiency: Highly competent with standard project management software tools and enterprise asset management systems . What's in it for you? This premier organisation is deeply committed to supporting vital national defense infrastructure, championing a safety-first, customer-focused environment built on collaboration, agility, and continuous improvement. This permanent position offers: A basic salary of £75,000 to £85,000 per year A £5,200 cash Car Allowance or company car. A 6% employee-matched pension contribution and 25 days annual leave . Fully funded Private Medical Cover for both yourself and your partner . Fully funded Life Assurance valued at 2x your annual salary. Funding for 1x professional industry subscription per year. Apply Now! To apply for the position of Regional Projects Lead, click Apply Now and send your CV directly to Alfie Young. Recruiting processes are underway immediately, so do not miss your chance to secure this premier, high-influence project portfolio!
Jun 16, 2026
Full time
Are you an accomplished Senior Project Manager, Account Director, or Senior Account Manager with a proven track record of managing multi-million-pound construction or facilities management portfolios? A leading provider in the defense infrastructure and Facilities Management sector is seeking a commercially astute Regional Projects Lead to spearhead its operations across the South Coast and Central South region. You will manage a vast geographic territory covering Hampshire, Wiltshire, and Dorset . This is a senior leadership position where you will manage multiple regional area teams of project managers, driving strict contractual KPIs, and navigating complex client relationships. The Role As the Regional Projects Lead, you ll: Direct a Portfolio: Take full strategic and operational accountability for the end-to-end delivery of the region's massive annual capital infrastructure programmes. Lead Teams of Managers: Manage, mentor, and performance-manage dedicated area teams and project managers across multiple counties, embedding a supportive culture of high performance and operational excellence. Command Regional P&L: Maintain strict commercial control over regional project budgets, maximising profitability, streamlining delivery processes, and taking absolute responsibility for profit and loss performance. Manage Complex Client Relationships: Act as the primary, senior-level liaison for high-profile public sector clients, defense stakeholders, and internal executives to align regional operational priorities. Govern Full Project Lifecycles: Oversee projects from initial program development, scoping, and procurement through to physical construction delivery, handover, and final commercial close. Enforce Gold-Standard Compliance: Support in reinforcing strict governance frameworks, ensuring all regional projects comply flawlessly with legislative requirements, JSP standards, CDM regulations, and asbestos controls. Drive Continuous Improvement & Sustainability: Identify strategic opportunities to elevate commercial output, scale up supply chain capacity, and actively embed carbon reduction initiatives throughout asset construction lifecycles. You To be successful in the role of Regional Projects Lead, you ll bring: Senior-Level Leadership Background: Proven experience operating as a Senior PM, Account Director, Senior Account Manager, or Regional Projects Manager within the construction or hard facilities management sectors. Enterprise Scale Experience: Direct experience managing an extensive regional project portfolio with a track record of successfully managing teams of managers, executing corporate KPIs, and driving strict contractual performance. Elite Stakeholder Management: Exceptional, demonstrable experience managing complex, high-pressure client relationships within highly regulated, public sector, or military/defense environments. Commercial & Financial Acumen: Advanced capability in managing multi-million-pound P&L budgets, sub-contractor procurement strategies, and regional supply chain development. Technical Compliance Knowledge: Solid understanding of modern construction management frameworks, including CDM regulations and health, safety, and environmental legislation. Systems Proficiency: Highly competent with standard project management software tools and enterprise asset management systems . What's in it for you? This premier organisation is deeply committed to supporting vital national defense infrastructure, championing a safety-first, customer-focused environment built on collaboration, agility, and continuous improvement. This permanent position offers: A basic salary of £75,000 to £85,000 per year A £5,200 cash Car Allowance or company car. A 6% employee-matched pension contribution and 25 days annual leave . Fully funded Private Medical Cover for both yourself and your partner . Fully funded Life Assurance valued at 2x your annual salary. Funding for 1x professional industry subscription per year. Apply Now! To apply for the position of Regional Projects Lead, click Apply Now and send your CV directly to Alfie Young. Recruiting processes are underway immediately, so do not miss your chance to secure this premier, high-influence project portfolio!
BIG ISSUE
Administrative Assistant
BIG ISSUE
Big Issue Group work towards one mission: to dismantle poverty through social business solutions. We are offering an exciting opportunity to join the Big Issue Invest team. We are seeking a committed and enthusiastic Administrative Assistant to start at our Head office in Finsbury Park immediately. We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector - women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds. The Administration Assistant will provide key financial administration support to the wider Big Issue Invest Team. Working closely with the Accounts Manager, you'll manage both loan and fund portfolios, ensuring accurate record-keeping and timely updates, assist with onboarding new clients and investments, including collecting and verifying KYC (Know Your Customer) documentation and supporting due diligence processes. You will provide key monitoring services such as maintaining and updating portfolio management systems, prepare routine correspondence, and respond to client queries, support the monitoring of existing investments, tracking key milestones, repayments, covenants, and impact metrics. You will also work with the wider investment team, for example to assist the Investment Manager and Accounts Manager with Risk assessments and Performance assessments where required. You will be a keen "numbers person" who is used to working in depth with Excel. You will have a background in a financial environment and/or a relevant degree or financial qualification. We would also consider a suitably qualified candidate who wishes to move into a social finance career. A strong understanding and history of confidentiality in a financial context is also essential. Potential career paths include progression in Fund Accounting or Fund/Investment Management. If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role. Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive. The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion.
Jun 16, 2026
Full time
Big Issue Group work towards one mission: to dismantle poverty through social business solutions. We are offering an exciting opportunity to join the Big Issue Invest team. We are seeking a committed and enthusiastic Administrative Assistant to start at our Head office in Finsbury Park immediately. We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector - women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds. The Administration Assistant will provide key financial administration support to the wider Big Issue Invest Team. Working closely with the Accounts Manager, you'll manage both loan and fund portfolios, ensuring accurate record-keeping and timely updates, assist with onboarding new clients and investments, including collecting and verifying KYC (Know Your Customer) documentation and supporting due diligence processes. You will provide key monitoring services such as maintaining and updating portfolio management systems, prepare routine correspondence, and respond to client queries, support the monitoring of existing investments, tracking key milestones, repayments, covenants, and impact metrics. You will also work with the wider investment team, for example to assist the Investment Manager and Accounts Manager with Risk assessments and Performance assessments where required. You will be a keen "numbers person" who is used to working in depth with Excel. You will have a background in a financial environment and/or a relevant degree or financial qualification. We would also consider a suitably qualified candidate who wishes to move into a social finance career. A strong understanding and history of confidentiality in a financial context is also essential. Potential career paths include progression in Fund Accounting or Fund/Investment Management. If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role. Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive. The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion.
Yolk Recruitment Ltd
Head of Portfolio Management Office
Yolk Recruitment Ltd Cardiff, South Glamorgan
Head of Portfolio Management Office - Day Rate Negotiable - Hybrid (South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing significant changes, while working to serve the people of Wales. We're looking for a Head of Portfolio Management Office to providing a single, coherent view of their investment and change portfolio ensuring that portfolios are prioritised, governed and delivered. What you'll be doing Lead the development and operation of the Portfolio Management Office, establishing consistent portfolio governance, standards and controls. Own the end-to-end portfolio management framework, including prioritisation, sequencing, assurance, reporting and benefits tracking. Provide a single, integrated view of portfolio performance, risks, dependencies and delivery confidence across capital and change portfolios. Support Executive and Board decision-making by providing clear, evidence-based insight on affordability, capacity, risk and investment trade-offs. Coordinate portfolio prioritisation and re-prioritisation in response to regulatory requirements, performance issues and emerging risks. Oversee portfolio assurance activity, ensuring appropriate challenge, escalation and intervention where delivery confidence is at risk. What we're looking for Significant senior-level experience leading portfolio, programme or enterprise PMO functions within a complex, asset-intensive or regulated organisation. Proven experience of establishing and operating portfolio management frameworks, governance arrangements and controls across large investment programmes. Demonstrable experience of managing prioritisation, sequencing and assurance of capital and non-capital portfolios. Experience of advising Executive teams and Boards on portfolio performance, delivery confidence, affordability and risk. Experience of working across multiple business units to resolve dependencies, capacity constraints and delivery risks. Why this role? Work on critical infrastructure with real-world impact Be part of a non-profit delivering crucial services Blend of project work and operational ownership Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Jun 15, 2026
Full time
Head of Portfolio Management Office - Day Rate Negotiable - Hybrid (South Wales) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a very unique nonprofit organisation who are undergoing significant changes, while working to serve the people of Wales. We're looking for a Head of Portfolio Management Office to providing a single, coherent view of their investment and change portfolio ensuring that portfolios are prioritised, governed and delivered. What you'll be doing Lead the development and operation of the Portfolio Management Office, establishing consistent portfolio governance, standards and controls. Own the end-to-end portfolio management framework, including prioritisation, sequencing, assurance, reporting and benefits tracking. Provide a single, integrated view of portfolio performance, risks, dependencies and delivery confidence across capital and change portfolios. Support Executive and Board decision-making by providing clear, evidence-based insight on affordability, capacity, risk and investment trade-offs. Coordinate portfolio prioritisation and re-prioritisation in response to regulatory requirements, performance issues and emerging risks. Oversee portfolio assurance activity, ensuring appropriate challenge, escalation and intervention where delivery confidence is at risk. What we're looking for Significant senior-level experience leading portfolio, programme or enterprise PMO functions within a complex, asset-intensive or regulated organisation. Proven experience of establishing and operating portfolio management frameworks, governance arrangements and controls across large investment programmes. Demonstrable experience of managing prioritisation, sequencing and assurance of capital and non-capital portfolios. Experience of advising Executive teams and Boards on portfolio performance, delivery confidence, affordability and risk. Experience of working across multiple business units to resolve dependencies, capacity constraints and delivery risks. Why this role? Work on critical infrastructure with real-world impact Be part of a non-profit delivering crucial services Blend of project work and operational ownership Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
itecopeople
Enterprise Application Architect
itecopeople
Enterprise Application Architect - 2 YR FTC Location: London (Hybrid Working - 2 days a week in the office) Contract: Fixed-Term Contract (2 Years) Salary: Up to £84,600 per annum plus excellent benefits About the Role An established client based in London is seeking an experienced Enterprise Application Architect to help shape and deliver its digital transformation strategy. Working within the Enterprise Architecture function, you will define and govern target-state application architecture, develop strategic roadmaps, and ensure technology investments align with institutional priorities. You will provide architectural leadership across major programmes and operational services, influence senior stakeholders, support application modernisation and portfolio rationalisation initiatives, and act as deputy to the Head of Enterprise Architecture when required. Key Responsibilities Define and maintain enterprise application architecture strategy, standards, principles and governance. Produce TOGAF-aligned architecture artefacts, including principles, roadmaps, gap analyses and transition architectures. Lead application portfolio rationalisation, modernisation and Legacy retirement initiatives. Develop and govern target-state application architecture across projects and services. Evaluate emerging technologies, including AI and automation platforms. Define integration architecture strategy and support integration platform evolution. Ensure alignment across business, data, technology and application architecture domains. Embed security-by-design, data integration principles and architecture governance. Support cloud-smart strategies across Azure, hybrid and multi-cloud environments. Provide leadership, mentoring and guidance to architects and technical teams. Influence technology strategy, investment decisions and architectural roadmaps. Essential Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Systems Analysis or a related discipline, or equivalent experience. TOGAF Enterprise Architecture Practitioner certification. Working knowledge of ArchiMate or a comparable enterprise architecture modelling framework. Essential Experience Extensive experience in Enterprise and Application Architecture within large, complex organisations. Significant experience producing TOGAF-aligned architecture deliverables, including roadmaps, target architectures and transition plans. Strong experience using enterprise architecture tools such as ArchiMate, Sparx Enterprise Architect, Ardoq or similar. Experience applying cloud-smart architecture strategies, with Azure expertise essential and AWS/GCP desirable. Deep understanding of application architecture patterns, life cycle management and enterprise architecture governance. Experience leading application portfolio rationalisation and transformation programmes. Experience embedding automation-first and AI-enabled approaches across application estates. Experience defining integration architecture strategies and supporting integration platform evolution. Experience aligning application architecture with business, data and technology domains. Experience mentoring architects and operating in a senior or deputy leadership capacity. Understanding of ITSM and ITIL frameworks within managed application environments. Essential Skills Ability to balance long-term architectural strategy with short-term delivery priorities. Strong analytical, planning and enterprise-scale decision-making skills. Excellent written, verbal and stakeholder communication skills. Ability to influence, guide and facilitate decision-making at all levels. Ability to communicate complex technical concepts to technical and non-technical audiences. Strong understanding of IT standards, controls and governance frameworks. Ability to assess and communicate the strategic, operational and financial impact of technology decisions. Ability to solve complex architecture challenges, including application rationalisation, Legacy retirement and emerging technology evaluation. Desirable Experience with automation platforms and intelligent automation technologies. Experience evaluating AI and automation platforms within an enterprise architecture context. Personal Attributes Technology and vendor-neutral, with the ability to evaluate solutions objectively. Demonstrates intellectual curiosity, integrity and professional credibility. Passionate about shaping a future-focused application estate and driving digital transformation. Strong leadership and people management capabilities. Recognised as a credible authority in application architecture with the ability to influence senior stakeholders. Additional Information This is an excellent opportunity to join a forward-thinking organisation and play a key role in shaping its future technology landscape through enterprise architecture leadership and digital transformation. Salary: Up to £84,600 per annum Contract: Fixed-Term (24 Months) Location: London/Hybrid Working 2 days a week in the office To apply, please submit your CV and supporting statement outlining your suitability for the role to (see below) Services advertised are those of an Employment Agency.
Jun 15, 2026
Enterprise Application Architect - 2 YR FTC Location: London (Hybrid Working - 2 days a week in the office) Contract: Fixed-Term Contract (2 Years) Salary: Up to £84,600 per annum plus excellent benefits About the Role An established client based in London is seeking an experienced Enterprise Application Architect to help shape and deliver its digital transformation strategy. Working within the Enterprise Architecture function, you will define and govern target-state application architecture, develop strategic roadmaps, and ensure technology investments align with institutional priorities. You will provide architectural leadership across major programmes and operational services, influence senior stakeholders, support application modernisation and portfolio rationalisation initiatives, and act as deputy to the Head of Enterprise Architecture when required. Key Responsibilities Define and maintain enterprise application architecture strategy, standards, principles and governance. Produce TOGAF-aligned architecture artefacts, including principles, roadmaps, gap analyses and transition architectures. Lead application portfolio rationalisation, modernisation and Legacy retirement initiatives. Develop and govern target-state application architecture across projects and services. Evaluate emerging technologies, including AI and automation platforms. Define integration architecture strategy and support integration platform evolution. Ensure alignment across business, data, technology and application architecture domains. Embed security-by-design, data integration principles and architecture governance. Support cloud-smart strategies across Azure, hybrid and multi-cloud environments. Provide leadership, mentoring and guidance to architects and technical teams. Influence technology strategy, investment decisions and architectural roadmaps. Essential Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Systems Analysis or a related discipline, or equivalent experience. TOGAF Enterprise Architecture Practitioner certification. Working knowledge of ArchiMate or a comparable enterprise architecture modelling framework. Essential Experience Extensive experience in Enterprise and Application Architecture within large, complex organisations. Significant experience producing TOGAF-aligned architecture deliverables, including roadmaps, target architectures and transition plans. Strong experience using enterprise architecture tools such as ArchiMate, Sparx Enterprise Architect, Ardoq or similar. Experience applying cloud-smart architecture strategies, with Azure expertise essential and AWS/GCP desirable. Deep understanding of application architecture patterns, life cycle management and enterprise architecture governance. Experience leading application portfolio rationalisation and transformation programmes. Experience embedding automation-first and AI-enabled approaches across application estates. Experience defining integration architecture strategies and supporting integration platform evolution. Experience aligning application architecture with business, data and technology domains. Experience mentoring architects and operating in a senior or deputy leadership capacity. Understanding of ITSM and ITIL frameworks within managed application environments. Essential Skills Ability to balance long-term architectural strategy with short-term delivery priorities. Strong analytical, planning and enterprise-scale decision-making skills. Excellent written, verbal and stakeholder communication skills. Ability to influence, guide and facilitate decision-making at all levels. Ability to communicate complex technical concepts to technical and non-technical audiences. Strong understanding of IT standards, controls and governance frameworks. Ability to assess and communicate the strategic, operational and financial impact of technology decisions. Ability to solve complex architecture challenges, including application rationalisation, Legacy retirement and emerging technology evaluation. Desirable Experience with automation platforms and intelligent automation technologies. Experience evaluating AI and automation platforms within an enterprise architecture context. Personal Attributes Technology and vendor-neutral, with the ability to evaluate solutions objectively. Demonstrates intellectual curiosity, integrity and professional credibility. Passionate about shaping a future-focused application estate and driving digital transformation. Strong leadership and people management capabilities. Recognised as a credible authority in application architecture with the ability to influence senior stakeholders. Additional Information This is an excellent opportunity to join a forward-thinking organisation and play a key role in shaping its future technology landscape through enterprise architecture leadership and digital transformation. Salary: Up to £84,600 per annum Contract: Fixed-Term (24 Months) Location: London/Hybrid Working 2 days a week in the office To apply, please submit your CV and supporting statement outlining your suitability for the role to (see below) Services advertised are those of an Employment Agency.
JJ Associates
IT Project Manager Enterprise Digitisation
JJ Associates City, Birmingham
Job Title IT Project Manager Location Remote (option for occasional office presence) Reports to (direct) Head of IT Operations Main role purpose: Our client, a UK based document management consulting company have established and as an exciting opportunity to join their IT Operations team as an IT Project Manager. Reporting to the Head of IT Operations, you will lead a portfolio of IT projects from initiation through to BAU handover, working with cross-functional teams to deliver on time, on budget and to a high standard of quality. The ideal candidate will bring demonstrable experience of delivering complex IT projects within a busy, fast-paced environment, combined with strong stakeholder management skills and a solid grasp of Agile, Waterfall and hybrid methodologies across the full project lifecycle. Roles and Responsibilities Plan and deliver IT projects end-to-end, defining scope, goals, deliverables, timelines, resources and budget, and managing each project through to successful BAU handover. Apply appropriate project management methodologies (Agile, Waterfall or hybrid), monitoring progress and adjusting plans as required to keep delivery on track and within budget. Identify, assess and mitigate project risks and issues, escalating to senior management where appropriate. Act as the primary point of contact for project stakeholders managing expectations, communicating changes and providing regular status reports to senior management and business sponsors. Maintain accurate and up-to-date project documentation, including plans, budgets, resource allocation, technical specifications and installation/configuration records. Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner. Foster a collaborative team environment that promotes transparency, accountability and productivity across project teams. Lead post-project reviews and lessons-learned sessions, championing continuous improvement and the adoption of best-practice tools and standards for project management across the organisation. Comply with all relevant company policies, procedures and compliance standards, including those relating to information security and quality management. Undertake occasional travel between locations as required. Qualifications or Equivalent experience required Minimum 5 years' experience in IT project management, with a proven track record of leading cross-functional teams and delivering complex technical initiatives. At least one recognised project management certification (e.g. PRINCE2, PMP). Strong working knowledge of Agile, Scrum, Waterfall and hybrid project management methodologies. Demonstrable experience of delivering projects within a formal change management framework. Working experience of enterprise IT technologies, with a good understanding of software development processes, infrastructure and technology stacks, and the ability to interpret and communicate technical requirements. Excellent organisational, prioritisation and time management skills, with the ability to work to tight deadlines. Commitment to continuous professional development and staying current with project management best practice. Eligibility to pass background checks and obtain the necessary security clearance. Desirable Scrum Master or other Agile-related certification. IT foundation-level certification (e.g. Cloud Fundamentals). Experience in business analytics and business impact analysis. Experience with process design frameworks (e.g. BPMN). Familiarity with enterprise architecture frameworks. Knowledge of infrastructure and application security. OTHER INFORMATION: CONTACT WITH OTHERS: Primarily: Other IT Technology teams Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training is required to be completed on annual basis. Compliance with ISO 9001 Quality Management, ISO 45001 Occupational Health & Safety, ISO 27001 Information Security, BS 10008 Evidential Weight & Legal Admissibility Management system requirements as defined in all applicable policies, procedures, and training & awareness requirements. Adherence to the company Acceptable Use Policy. Adhere to all Company Policies and Procedures contained in the Codes of Conduct, Information Security, Environmental, Health and Safety and Quality Management Systems Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents to your supervisor/line manager.
Jun 13, 2026
Full time
Job Title IT Project Manager Location Remote (option for occasional office presence) Reports to (direct) Head of IT Operations Main role purpose: Our client, a UK based document management consulting company have established and as an exciting opportunity to join their IT Operations team as an IT Project Manager. Reporting to the Head of IT Operations, you will lead a portfolio of IT projects from initiation through to BAU handover, working with cross-functional teams to deliver on time, on budget and to a high standard of quality. The ideal candidate will bring demonstrable experience of delivering complex IT projects within a busy, fast-paced environment, combined with strong stakeholder management skills and a solid grasp of Agile, Waterfall and hybrid methodologies across the full project lifecycle. Roles and Responsibilities Plan and deliver IT projects end-to-end, defining scope, goals, deliverables, timelines, resources and budget, and managing each project through to successful BAU handover. Apply appropriate project management methodologies (Agile, Waterfall or hybrid), monitoring progress and adjusting plans as required to keep delivery on track and within budget. Identify, assess and mitigate project risks and issues, escalating to senior management where appropriate. Act as the primary point of contact for project stakeholders managing expectations, communicating changes and providing regular status reports to senior management and business sponsors. Maintain accurate and up-to-date project documentation, including plans, budgets, resource allocation, technical specifications and installation/configuration records. Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner. Foster a collaborative team environment that promotes transparency, accountability and productivity across project teams. Lead post-project reviews and lessons-learned sessions, championing continuous improvement and the adoption of best-practice tools and standards for project management across the organisation. Comply with all relevant company policies, procedures and compliance standards, including those relating to information security and quality management. Undertake occasional travel between locations as required. Qualifications or Equivalent experience required Minimum 5 years' experience in IT project management, with a proven track record of leading cross-functional teams and delivering complex technical initiatives. At least one recognised project management certification (e.g. PRINCE2, PMP). Strong working knowledge of Agile, Scrum, Waterfall and hybrid project management methodologies. Demonstrable experience of delivering projects within a formal change management framework. Working experience of enterprise IT technologies, with a good understanding of software development processes, infrastructure and technology stacks, and the ability to interpret and communicate technical requirements. Excellent organisational, prioritisation and time management skills, with the ability to work to tight deadlines. Commitment to continuous professional development and staying current with project management best practice. Eligibility to pass background checks and obtain the necessary security clearance. Desirable Scrum Master or other Agile-related certification. IT foundation-level certification (e.g. Cloud Fundamentals). Experience in business analytics and business impact analysis. Experience with process design frameworks (e.g. BPMN). Familiarity with enterprise architecture frameworks. Knowledge of infrastructure and application security. OTHER INFORMATION: CONTACT WITH OTHERS: Primarily: Other IT Technology teams Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training is required to be completed on annual basis. Compliance with ISO 9001 Quality Management, ISO 45001 Occupational Health & Safety, ISO 27001 Information Security, BS 10008 Evidential Weight & Legal Admissibility Management system requirements as defined in all applicable policies, procedures, and training & awareness requirements. Adherence to the company Acceptable Use Policy. Adhere to all Company Policies and Procedures contained in the Codes of Conduct, Information Security, Environmental, Health and Safety and Quality Management Systems Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents to your supervisor/line manager.
Cancer Research UK
Senior CRM Engineering Manager
Cancer Research UK
Expert technical leadership. Modern Tech-Stack. Being Agile. Senior CRM Engineering Manager £79,000 - £84,000 (+ Benefits) Grade: M2MP Reports to: Head of Engineering Contract: Permanent Hours: Full time 35 hours per week Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Closing date: 22 June :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews (potentially with a telephone interview) How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an ambitious Engineering Strategy supported by a modern Tech Stack and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our Engage Strategy and are undergoing major transformation to migrate from Siebel to Salesforce (going live in May) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history. As Senior CRM Engineering Manager, you'll play a pivotal role in leading our CRM and Marketing Engineering team and guiding the organisation through this transition. You'll oversee development and support environments, ensuring our platforms remain stable, efficient, and continuously improve. You'll collaborate closely with implementation partners and stakeholders while building a sustainable in-house capability. This will involve developing a talented engineering team through significant technical and cultural change and fostering an inclusive, high-performing culture that supports innovation. You'll also shape and deliver our CRM and Marketing Engineering Strategy, embedding DevOps and Agile practices, strengthening platform resilience, and ensuring the customer voice drives what we build. If you're an engineering leader with CRM transformation experience in hybrid and cloud environments, and you've led and motivated teams through change, we would love for you to join our mission. What will I be doing? Leading the CRM and Marketing Engineering function to deliver reliable, efficient and high-quality CRM and marketing platforms. Leading the CRM Engineering team to deliver the priorities defined by the Head of Product Portfolio and the CRM Product Manager. Ensuring the team meets organisational needs by driving fast, high quality development, maintaining reliable environments, and supporting DevOps practices. Ensuring CRM and Marketing platforms deliver an excellent user experience while maintaining data integrity. These platforms include: Migrating from Siebel to Salesforce (go-live May 2026). Marketing platforms currently include, but are not limited to: Adobe Campaign and Taxi for Email). Collaborating with the Head of Product Portfolio and the CRM and Marketing teams to deliver their priorities while ensuring strong governance, platform reliability, efficient delivery, and alignment with Engineering and Data strategies. Leading the team in transitioning from the legacy Siebel monolith to Salesforce and the future marketing platform, coaching them, maintaining morale, and developing the skills needed to ensure effective adoption of the new platforms. Collaborating with implementation partners to ensure the new platforms meet Cancer Research UK's needs, involve the team throughout delivery, and ensure effective knowledge transfer to avoid long term dependency. Defining and delivering CRM and Marketing aspects of the Engineering Strategy. This will involve: Optimising delivery by improving throughput and quality, embedding DevOps tools and practices, and applying Agile methods. Continuously improving CRM and Marketing platform availability, stability, and resilience by reducing technical debt, strengthening support processes, addressing recurring pain points, and ensuring the customer voice informs team priorities. Line Management: Line-managing and leading the CRM Engineering team (c.5 direct and c.3 indirect reports across Development, Environments and Support). Coaching the team to build the skills and capabilities needed for their career growth and transition from Siebel to Salesforce. Creating an inclusive and high-performing team culture that recognises success and retains talent within the team and wider function. Setting clear objectives and KPIs for the team, ensuring to recognise success and address under-performance. What skills will I need? Experienced engineering leader who has developed, managed, and motivated technical development and support teams in large, complex organisations. Significant experience transforming, modernising, and integrating CRM platforms in hybrid on premise and cloud/SaaS environments (ideally Siebel to Salesforce). Has a successful track record of managing and transforming the development and operation of enterprise-grade platforms. Knowledge of engineering best practices, architecture, and DevOps culture, tools and processes, and their application to CRM platform engineering. Expert knowledge of engineering best practices with experience applying different development methodologies (such as Waterfall, Agile, Scrum, and Kanban, etc.). Proven experience delivering robust incident management, disaster recovery, and high availability platforms. Strong people management and coaching skills with experience driving change and leading and motivating teams in navigating ambiguity and responding to evolving business needs. Has successfully built credible and collaborative technical and non-technical stakeholder relationships with the ability to explain complex technical issues, balance competing priorities, and influence technical decisions (including Marketing teams and senior leadership). Has some knowledge and experience of Marketing technologies and Adobe. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Jun 13, 2026
Full time
Expert technical leadership. Modern Tech-Stack. Being Agile. Senior CRM Engineering Manager £79,000 - £84,000 (+ Benefits) Grade: M2MP Reports to: Head of Engineering Contract: Permanent Hours: Full time 35 hours per week Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Closing date: 22 June :55 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews (potentially with a telephone interview) How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an ambitious Engineering Strategy supported by a modern Tech Stack and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our Engage Strategy and are undergoing major transformation to migrate from Siebel to Salesforce (going live in May) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history. As Senior CRM Engineering Manager, you'll play a pivotal role in leading our CRM and Marketing Engineering team and guiding the organisation through this transition. You'll oversee development and support environments, ensuring our platforms remain stable, efficient, and continuously improve. You'll collaborate closely with implementation partners and stakeholders while building a sustainable in-house capability. This will involve developing a talented engineering team through significant technical and cultural change and fostering an inclusive, high-performing culture that supports innovation. You'll also shape and deliver our CRM and Marketing Engineering Strategy, embedding DevOps and Agile practices, strengthening platform resilience, and ensuring the customer voice drives what we build. If you're an engineering leader with CRM transformation experience in hybrid and cloud environments, and you've led and motivated teams through change, we would love for you to join our mission. What will I be doing? Leading the CRM and Marketing Engineering function to deliver reliable, efficient and high-quality CRM and marketing platforms. Leading the CRM Engineering team to deliver the priorities defined by the Head of Product Portfolio and the CRM Product Manager. Ensuring the team meets organisational needs by driving fast, high quality development, maintaining reliable environments, and supporting DevOps practices. Ensuring CRM and Marketing platforms deliver an excellent user experience while maintaining data integrity. These platforms include: Migrating from Siebel to Salesforce (go-live May 2026). Marketing platforms currently include, but are not limited to: Adobe Campaign and Taxi for Email). Collaborating with the Head of Product Portfolio and the CRM and Marketing teams to deliver their priorities while ensuring strong governance, platform reliability, efficient delivery, and alignment with Engineering and Data strategies. Leading the team in transitioning from the legacy Siebel monolith to Salesforce and the future marketing platform, coaching them, maintaining morale, and developing the skills needed to ensure effective adoption of the new platforms. Collaborating with implementation partners to ensure the new platforms meet Cancer Research UK's needs, involve the team throughout delivery, and ensure effective knowledge transfer to avoid long term dependency. Defining and delivering CRM and Marketing aspects of the Engineering Strategy. This will involve: Optimising delivery by improving throughput and quality, embedding DevOps tools and practices, and applying Agile methods. Continuously improving CRM and Marketing platform availability, stability, and resilience by reducing technical debt, strengthening support processes, addressing recurring pain points, and ensuring the customer voice informs team priorities. Line Management: Line-managing and leading the CRM Engineering team (c.5 direct and c.3 indirect reports across Development, Environments and Support). Coaching the team to build the skills and capabilities needed for their career growth and transition from Siebel to Salesforce. Creating an inclusive and high-performing team culture that recognises success and retains talent within the team and wider function. Setting clear objectives and KPIs for the team, ensuring to recognise success and address under-performance. What skills will I need? Experienced engineering leader who has developed, managed, and motivated technical development and support teams in large, complex organisations. Significant experience transforming, modernising, and integrating CRM platforms in hybrid on premise and cloud/SaaS environments (ideally Siebel to Salesforce). Has a successful track record of managing and transforming the development and operation of enterprise-grade platforms. Knowledge of engineering best practices, architecture, and DevOps culture, tools and processes, and their application to CRM platform engineering. Expert knowledge of engineering best practices with experience applying different development methodologies (such as Waterfall, Agile, Scrum, and Kanban, etc.). Proven experience delivering robust incident management, disaster recovery, and high availability platforms. Strong people management and coaching skills with experience driving change and leading and motivating teams in navigating ambiguity and responding to evolving business needs. Has successfully built credible and collaborative technical and non-technical stakeholder relationships with the ability to explain complex technical issues, balance competing priorities, and influence technical decisions (including Marketing teams and senior leadership). Has some knowledge and experience of Marketing technologies and Adobe. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
itecopeople
Enterprise Application Architect
itecopeople
Enterprise Application Architect - 2 YR FTC Location: London (Hybrid Working - 2 days a week in the office) Contract: Fixed-Term Contract (2 Years) Salary: Up to 84,600 per annum plus excellent benefits About the Role An established client based in London is seeking an experienced Enterprise Application Architect to help shape and deliver its digital transformation strategy. Working within the Enterprise Architecture function, you will define and govern target-state application architecture, develop strategic roadmaps, and ensure technology investments align with institutional priorities. You will provide architectural leadership across major programmes and operational services, influence senior stakeholders, support application modernisation and portfolio rationalisation initiatives, and act as deputy to the Head of Enterprise Architecture when required. Key Responsibilities Define and maintain enterprise application architecture strategy, standards, principles and governance. Produce TOGAF-aligned architecture artefacts, including principles, roadmaps, gap analyses and transition architectures. Lead application portfolio rationalisation, modernisation and legacy retirement initiatives. Develop and govern target-state application architecture across projects and services. Evaluate emerging technologies, including AI and automation platforms. Define integration architecture strategy and support integration platform evolution. Ensure alignment across business, data, technology and application architecture domains. Embed security-by-design, data integration principles and architecture governance. Support cloud-smart strategies across Azure, hybrid and multi-cloud environments. Provide leadership, mentoring and guidance to architects and technical teams. Influence technology strategy, investment decisions and architectural roadmaps. Essential Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Systems Analysis or a related discipline, or equivalent experience. TOGAF Enterprise Architecture Practitioner certification. Working knowledge of ArchiMate or a comparable enterprise architecture modelling framework. Essential Experience Extensive experience in Enterprise and Application Architecture within large, complex organisations. Significant experience producing TOGAF-aligned architecture deliverables, including roadmaps, target architectures and transition plans. Strong experience using enterprise architecture tools such as ArchiMate, Sparx Enterprise Architect, Ardoq or similar. Experience applying cloud-smart architecture strategies, with Azure expertise essential and AWS/GCP desirable. Deep understanding of application architecture patterns, lifecycle management and enterprise architecture governance. Experience leading application portfolio rationalisation and transformation programmes. Experience embedding automation-first and AI-enabled approaches across application estates. Experience defining integration architecture strategies and supporting integration platform evolution. Experience aligning application architecture with business, data and technology domains. Experience mentoring architects and operating in a senior or deputy leadership capacity. Understanding of ITSM and ITIL frameworks within managed application environments. Essential Skills Ability to balance long-term architectural strategy with short-term delivery priorities. Strong analytical, planning and enterprise-scale decision-making skills. Excellent written, verbal and stakeholder communication skills. Ability to influence, guide and facilitate decision-making at all levels. Ability to communicate complex technical concepts to technical and non-technical audiences. Strong understanding of IT standards, controls and governance frameworks. Ability to assess and communicate the strategic, operational and financial impact of technology decisions. Ability to solve complex architecture challenges, including application rationalisation, legacy retirement and emerging technology evaluation. Desirable Experience with automation platforms and intelligent automation technologies. Experience evaluating AI and automation platforms within an enterprise architecture context. Personal Attributes Technology and vendor-neutral, with the ability to evaluate solutions objectively. Demonstrates intellectual curiosity, integrity and professional credibility. Passionate about shaping a future-focused application estate and driving digital transformation. Strong leadership and people management capabilities. Recognised as a credible authority in application architecture with the ability to influence senior stakeholders. Additional Information This is an excellent opportunity to join a forward-thinking organisation and play a key role in shaping its future technology landscape through enterprise architecture leadership and digital transformation. Salary: Up to 84,600 per annum Contract: Fixed-Term (24 Months) Location: London / Hybrid Working 2 days a week in the office To apply, please submit your CV and supporting statement outlining your suitability for the role to (url removed) Services advertised are those of an Employment Agency.
Jun 13, 2026
Full time
Enterprise Application Architect - 2 YR FTC Location: London (Hybrid Working - 2 days a week in the office) Contract: Fixed-Term Contract (2 Years) Salary: Up to 84,600 per annum plus excellent benefits About the Role An established client based in London is seeking an experienced Enterprise Application Architect to help shape and deliver its digital transformation strategy. Working within the Enterprise Architecture function, you will define and govern target-state application architecture, develop strategic roadmaps, and ensure technology investments align with institutional priorities. You will provide architectural leadership across major programmes and operational services, influence senior stakeholders, support application modernisation and portfolio rationalisation initiatives, and act as deputy to the Head of Enterprise Architecture when required. Key Responsibilities Define and maintain enterprise application architecture strategy, standards, principles and governance. Produce TOGAF-aligned architecture artefacts, including principles, roadmaps, gap analyses and transition architectures. Lead application portfolio rationalisation, modernisation and legacy retirement initiatives. Develop and govern target-state application architecture across projects and services. Evaluate emerging technologies, including AI and automation platforms. Define integration architecture strategy and support integration platform evolution. Ensure alignment across business, data, technology and application architecture domains. Embed security-by-design, data integration principles and architecture governance. Support cloud-smart strategies across Azure, hybrid and multi-cloud environments. Provide leadership, mentoring and guidance to architects and technical teams. Influence technology strategy, investment decisions and architectural roadmaps. Essential Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, Systems Analysis or a related discipline, or equivalent experience. TOGAF Enterprise Architecture Practitioner certification. Working knowledge of ArchiMate or a comparable enterprise architecture modelling framework. Essential Experience Extensive experience in Enterprise and Application Architecture within large, complex organisations. Significant experience producing TOGAF-aligned architecture deliverables, including roadmaps, target architectures and transition plans. Strong experience using enterprise architecture tools such as ArchiMate, Sparx Enterprise Architect, Ardoq or similar. Experience applying cloud-smart architecture strategies, with Azure expertise essential and AWS/GCP desirable. Deep understanding of application architecture patterns, lifecycle management and enterprise architecture governance. Experience leading application portfolio rationalisation and transformation programmes. Experience embedding automation-first and AI-enabled approaches across application estates. Experience defining integration architecture strategies and supporting integration platform evolution. Experience aligning application architecture with business, data and technology domains. Experience mentoring architects and operating in a senior or deputy leadership capacity. Understanding of ITSM and ITIL frameworks within managed application environments. Essential Skills Ability to balance long-term architectural strategy with short-term delivery priorities. Strong analytical, planning and enterprise-scale decision-making skills. Excellent written, verbal and stakeholder communication skills. Ability to influence, guide and facilitate decision-making at all levels. Ability to communicate complex technical concepts to technical and non-technical audiences. Strong understanding of IT standards, controls and governance frameworks. Ability to assess and communicate the strategic, operational and financial impact of technology decisions. Ability to solve complex architecture challenges, including application rationalisation, legacy retirement and emerging technology evaluation. Desirable Experience with automation platforms and intelligent automation technologies. Experience evaluating AI and automation platforms within an enterprise architecture context. Personal Attributes Technology and vendor-neutral, with the ability to evaluate solutions objectively. Demonstrates intellectual curiosity, integrity and professional credibility. Passionate about shaping a future-focused application estate and driving digital transformation. Strong leadership and people management capabilities. Recognised as a credible authority in application architecture with the ability to influence senior stakeholders. Additional Information This is an excellent opportunity to join a forward-thinking organisation and play a key role in shaping its future technology landscape through enterprise architecture leadership and digital transformation. Salary: Up to 84,600 per annum Contract: Fixed-Term (24 Months) Location: London / Hybrid Working 2 days a week in the office To apply, please submit your CV and supporting statement outlining your suitability for the role to (url removed) Services advertised are those of an Employment Agency.
TRIA
Technical Business Analyst
TRIA
Technical BA Initial 12-month FTC c. 80,000 base + bonus c. 2 days/month on-site A major UK retail and technology business is investing heavily in large-scale digital transformation and is looking to hire experienced Technical Business Analysts to support a growing portfolio of strategic programmes. This is not a traditional BA role. These positions sit closely aligned to Solution Architecture, Engineering and Technical Delivery teams, helping shape solutions, challenge design decisions and ensure successful delivery across complex enterprise environments. You'll be joining a highly agile environment supporting multiple concurrent initiatives across areas including: ePOS Marketing platforms PIM Loyalty Cloud transformation AI and data initiatives The Opportunity c. 80,000 base salary 20% bonus Private medical Standard pension scheme Hybrid working - typically 2 days per month onsite in London (project dependent) Strong likelihood of permanent conversion due to significant planned technology headcount growth and long-term investment strategy What You'll Be Doing Working closely with Solution Architects and Engineering teams on technical solution design Translating business requirements into implementation-ready technical deliverables Contributing to solution proposals, integrations and architectural discussions Identifying risks, edge cases, dependencies and functional gaps early in the lifecycle Supporting Agile delivery teams with epics, user stories and acceptance criteria Performing impact assessments, gap analysis and technical process modelling Collaborating across delivery, architecture, engineering and business stakeholders to drive successful outcomes What They're Looking For Strong Technical Business Analysis experience within enterprise environments Excellent understanding of Agile delivery methodologies and the full SDLC Experience working closely with Solution Architecture and Engineering teams Strong stakeholder engagement and communication skills across technical and non-technical audiences Experience with systems integration, technical delivery and solution analysis Ability to challenge requirements and simplify solutions where appropriate Exposure to data flows, APIs, technical processes or architecture artefacts would be highly beneficial Knowledge of SQL, programming or data query languages is advantageous This is an excellent opportunity to join a business undergoing major transformation with significant long-term investment in technology, engineering capability and platform ownership.
Jun 12, 2026
Full time
Technical BA Initial 12-month FTC c. 80,000 base + bonus c. 2 days/month on-site A major UK retail and technology business is investing heavily in large-scale digital transformation and is looking to hire experienced Technical Business Analysts to support a growing portfolio of strategic programmes. This is not a traditional BA role. These positions sit closely aligned to Solution Architecture, Engineering and Technical Delivery teams, helping shape solutions, challenge design decisions and ensure successful delivery across complex enterprise environments. You'll be joining a highly agile environment supporting multiple concurrent initiatives across areas including: ePOS Marketing platforms PIM Loyalty Cloud transformation AI and data initiatives The Opportunity c. 80,000 base salary 20% bonus Private medical Standard pension scheme Hybrid working - typically 2 days per month onsite in London (project dependent) Strong likelihood of permanent conversion due to significant planned technology headcount growth and long-term investment strategy What You'll Be Doing Working closely with Solution Architects and Engineering teams on technical solution design Translating business requirements into implementation-ready technical deliverables Contributing to solution proposals, integrations and architectural discussions Identifying risks, edge cases, dependencies and functional gaps early in the lifecycle Supporting Agile delivery teams with epics, user stories and acceptance criteria Performing impact assessments, gap analysis and technical process modelling Collaborating across delivery, architecture, engineering and business stakeholders to drive successful outcomes What They're Looking For Strong Technical Business Analysis experience within enterprise environments Excellent understanding of Agile delivery methodologies and the full SDLC Experience working closely with Solution Architecture and Engineering teams Strong stakeholder engagement and communication skills across technical and non-technical audiences Experience with systems integration, technical delivery and solution analysis Ability to challenge requirements and simplify solutions where appropriate Exposure to data flows, APIs, technical processes or architecture artefacts would be highly beneficial Knowledge of SQL, programming or data query languages is advantageous This is an excellent opportunity to join a business undergoing major transformation with significant long-term investment in technology, engineering capability and platform ownership.
The Channel Recruiter
Business Development Manager- Unified Comms and Headsets
The Channel Recruiter Worthing, Sussex
Business Development Manager Unified Communications & Technology Solutions Office Location: Worthing, West Sussex - Hybrid/ WFH Options £45,000+ Basic OTE £80,000+ Uncapped Commission Are you an experienced BDM with a background in telecommunications hardware and or unified communications? Are you looking to work for an experienced company and leading supplier of UC, Headsets, Handheld devices and solutions? An exciting opportunity has arisen for an ambitious and commercially driven Business Development Manager to join a fast-growing and highly successful technology business specialising in unified communications, headsets, and workplace technology solutions. This role offers the chance to join a well-established organisation with a strong reputation in the market, excellent staff retention, and significant opportunities for career progression. We are looking for someone who thrives in a sales environment, enjoys building relationships, and is motivated by developing new business opportunities while growing existing accounts. The Role As a Business Development Manager, you will be responsible for managing and developing a portfolio of existing accounts while proactively identifying and securing new business opportunities across commercial, enterprise, and public sector markets. You will play a key role in driving revenue growth through prospecting, relationship building, account development, and solution-based selling across a broad range of communications and technology products. This is a target-driven role focused on achieving and exceeding gross margin and gross profit objectives. Key Responsibilities Develop and grow existing customer accounts Identify and win new business opportunities Re-engage and develop lapsed accounts Build strong relationships with key decision-makers Manage the full sales cycle from initial contact through to close Upsell and cross-sell technology and communications solutions Consistently achieve and exceed sales targets Maintain accurate pipeline management and forecasting Deliver excellent customer service and account support What We re Looking For We are looking for an experinced Business Development Manager/ Sales Manager with a background selling communication hardware and unified communications (UC). You'll need knowledge of the market and the technology in order to achieve well in this role. Proven experience in business development, account management, or B2B sales Strong commercial awareness and negotiation skills A driven, motivated, and target-focused mindset Excellent communication and relationship-building abilities Confidence in prospecting and generating new business Positive attitude with a strong work ethic Ability to work effectively in a fast-paced sales environment Experience within telecommunications, IT, technology, or unified communications is advantageous but not essential What s On Offer Basic salary up to £45,000 Uncapped commission structure with realistic OTE of £80,000+ Ongoing training and professional development Clear progression opportunities into senior sales and strategic account roles Supportive and collaborative team environment Incentive programmes and performance rewards Long-term career opportunities within a growing business This is an excellent opportunity for a high-performing sales prof essional looking to join a successful and expanding organisation where hard work and results are genuinely rewarded. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) and she will be happy to action your requests.
Jun 12, 2026
Full time
Business Development Manager Unified Communications & Technology Solutions Office Location: Worthing, West Sussex - Hybrid/ WFH Options £45,000+ Basic OTE £80,000+ Uncapped Commission Are you an experienced BDM with a background in telecommunications hardware and or unified communications? Are you looking to work for an experienced company and leading supplier of UC, Headsets, Handheld devices and solutions? An exciting opportunity has arisen for an ambitious and commercially driven Business Development Manager to join a fast-growing and highly successful technology business specialising in unified communications, headsets, and workplace technology solutions. This role offers the chance to join a well-established organisation with a strong reputation in the market, excellent staff retention, and significant opportunities for career progression. We are looking for someone who thrives in a sales environment, enjoys building relationships, and is motivated by developing new business opportunities while growing existing accounts. The Role As a Business Development Manager, you will be responsible for managing and developing a portfolio of existing accounts while proactively identifying and securing new business opportunities across commercial, enterprise, and public sector markets. You will play a key role in driving revenue growth through prospecting, relationship building, account development, and solution-based selling across a broad range of communications and technology products. This is a target-driven role focused on achieving and exceeding gross margin and gross profit objectives. Key Responsibilities Develop and grow existing customer accounts Identify and win new business opportunities Re-engage and develop lapsed accounts Build strong relationships with key decision-makers Manage the full sales cycle from initial contact through to close Upsell and cross-sell technology and communications solutions Consistently achieve and exceed sales targets Maintain accurate pipeline management and forecasting Deliver excellent customer service and account support What We re Looking For We are looking for an experinced Business Development Manager/ Sales Manager with a background selling communication hardware and unified communications (UC). You'll need knowledge of the market and the technology in order to achieve well in this role. Proven experience in business development, account management, or B2B sales Strong commercial awareness and negotiation skills A driven, motivated, and target-focused mindset Excellent communication and relationship-building abilities Confidence in prospecting and generating new business Positive attitude with a strong work ethic Ability to work effectively in a fast-paced sales environment Experience within telecommunications, IT, technology, or unified communications is advantageous but not essential What s On Offer Basic salary up to £45,000 Uncapped commission structure with realistic OTE of £80,000+ Ongoing training and professional development Clear progression opportunities into senior sales and strategic account roles Supportive and collaborative team environment Incentive programmes and performance rewards Long-term career opportunities within a growing business This is an excellent opportunity for a high-performing sales prof essional looking to join a successful and expanding organisation where hard work and results are genuinely rewarded. We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process.If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is (url removed) and she will be happy to action your requests.
GlobalData UK Ltd
Head of Majors, Customer Success
GlobalData UK Ltd City, London
Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are hiring a Head of Majors, Customer Success to lead our most strategically important pharma client relationships. The Majors segment represents the highest concentration of ARR in our healthcare portfolio and the accounts where commercial, scientific and political complexity is greatest. This is a high-visibility leadership role with direct exposure to the CRO, CEO and our Top 75 client base. You will own the strategy, performance and team that protects and grows our flagship pharma accounts. You will be accountable for retention, expansion, executive sponsorship, and the design and delivery of a best-in-class customer journey for clients whose decisions shape global pharma R&D and commercial portfolios. What you ll be doing Commercial and Portfolio Leadership Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book. Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite. Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma. Team and Capability Building Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts; raise the bar on pharma domain expertise and consultative engagement. Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability. Customer Journey and Programmes Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal. Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book. Cross-Functional and Strategic Influence Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership. Partner with the Head of Global CS to shape the 2 3 year CS vision in the context of AI disruption in pharma intelligence. Tooling and Operating Discipline Operate to a high standard of CS hygiene across Planhat, Salesforce, Gong and Highspot to ensure account health, risk signals and engagement data are accurate and actionable. Use data and analytics to forecast renewals, prioritise interventions and report performance with clarity and credibility at board level. What we re looking for Essential Experience in pharmaceutical, life sciences, medical devices industry Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry. Domain knowledge of the global pharma sector including R&D, clinical development, commercial strategy, market access and competitive intelligence with credibility in front of senior pharma stakeholders. Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts. Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks. Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data. Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients. Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign). Right to work in the UK and ability to work from our London office on a hybrid basis. Desirable Exposure to AI-driven product evolution and its implications for CS operating models in information services. Network across global top-25 pharma, biotech and CRO organisations. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 12, 2026
Full time
Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role We are hiring a Head of Majors, Customer Success to lead our most strategically important pharma client relationships. The Majors segment represents the highest concentration of ARR in our healthcare portfolio and the accounts where commercial, scientific and political complexity is greatest. This is a high-visibility leadership role with direct exposure to the CRO, CEO and our Top 75 client base. You will own the strategy, performance and team that protects and grows our flagship pharma accounts. You will be accountable for retention, expansion, executive sponsorship, and the design and delivery of a best-in-class customer journey for clients whose decisions shape global pharma R&D and commercial portfolios. What you ll be doing Commercial and Portfolio Leadership Own renewal rate targets across the Majors portfolio, with full accountability for the renewal pipeline and at-risk book. Partner with Sales and Commercial Operations to identify and convert white-space expansion opportunities across our healthcare product suite. Lead executive-level account planning, QBRs and steering committees with C-suite and senior R&D, commercial and CI stakeholders inside global pharma. Team and Capability Building Lead, coach and develop a team of Senior CSMs and CSMs covering Top 75 and other strategic accounts; raise the bar on pharma domain expertise and consultative engagement. Embed the CS competency framework, leaderboard and bonus model (VRR, Volume Renewal Rate and LOR-based) across the Majors team to drive performance and accountability. Customer Journey and Programmes Define and deliver a best-in-class customer journey for the Majors segment, from onboarding through value realisation, advocacy and renewal. Lead execution of strategic programmes including re-onboarding sprints, churn defence and Voice of Customer initiatives within the Majors book. Cross-Functional and Strategic Influence Act as the senior voice of the Majors customer inside GlobalData Healthcare, feeding insight into Product, Analyst, Marketing and Consulting leadership. Partner with the Head of Global CS to shape the 2 3 year CS vision in the context of AI disruption in pharma intelligence. Tooling and Operating Discipline Operate to a high standard of CS hygiene across Planhat, Salesforce, Gong and Highspot to ensure account health, risk signals and engagement data are accurate and actionable. Use data and analytics to forecast renewals, prioritise interventions and report performance with clarity and credibility at board level. What we re looking for Essential Experience in pharmaceutical, life sciences, medical devices industry Significant senior leadership experience in Customer Success, Account Management or Strategic Accounts within a B2B SaaS, data, analytics or consulting business serving the pharmaceutical industry. Domain knowledge of the global pharma sector including R&D, clinical development, commercial strategy, market access and competitive intelligence with credibility in front of senior pharma stakeholders. Demonstrable track record of owning multi-million-pound/dollar ARR portfolios, delivering against NRR, GRR and churn targets in complex, multi-stakeholder enterprise accounts. Proven success leading, scaling and developing CS teams, including hiring, performance management and embedding competency and incentive frameworks. Strong commercial acumen with the ability to translate client outcomes into renewal and expansion revenue, and to build board-ready narratives supported by data. Excellent executive communication skills, comfortable presenting to and influencing C-suite stakeholders both internally and across global pharma clients. Experience operating within or leading transformation programmes (target operating models, segmentation redesign, churn programmes, customer journey redesign). Right to work in the UK and ability to work from our London office on a hybrid basis. Desirable Exposure to AI-driven product evolution and its implications for CS operating models in information services. Network across global top-25 pharma, biotech and CRO organisations. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Copello
Chief Software Engineer
Copello Maidenhead, Berkshire
Overview An established engineering organisation delivering secure, mission-critical technology solutions is seeking a Principal Software Engineering Manager to provide technical leadership across a portfolio of complex development programmes. This role combines strategic software leadership with hands-on technical oversight, supporting the delivery of embedded and application software solutions within highly regulated environments. You will work across multiple engineering disciplines, helping to shape software architecture, development practices, tooling, and technical direction while supporting a team of experienced software engineers. Key Responsibilities Provide technical leadership across multiple software projects, ensuring robust architectures, effective reuse of software components, and adoption of appropriate development tools and methodologies. Support software leads and project teams in defining software requirements, architecture, design approaches, and implementation strategies. Drive consistency in software engineering standards, processes, and best practice across development teams. Work closely with systems, hardware and firmware engineers to ensure integrated and coherent technical solutions. Support project planning activities, helping teams deliver value to customers through well-structured development roadmaps. Review software designs, architectures, and implementation approaches, providing guidance and resolving technical challenges where required. Promote modular software design and the creation of reusable software frameworks and components. Lead the adoption of modern software engineering practices including CI/CD, DevOps, DevSecOps, automated testing, and secure development principles. Champion continuous improvement initiatives relating to software tools, processes, standards, and ways of working. Mentor and develop engineers, supporting technical growth across the wider software function. Lead technical reviews and approve key engineering documentation. Contribute to customer proposals, bids and technical solution development, including effort estimation and risk assessment. Support information security and governance requirements in line with organisational and customer obligations. Skills & Experience Significant experience in software engineering leadership within a complex engineering environment. Strong background in one or more of the following: C/C++ Rust Embedded software development Real-Time Operating Systems (RTOS) Windows or Linux application development Device driver development Proven track record delivering complex software solutions throughout the full development lifecycle. Strong understanding of software architecture, design methodologies, coding standards, verification, validation and configuration management. Experience implementing software development best practice, including automated testing and continuous integration frameworks. Familiarity with version control, defect management and change management tools. Experience working within regulated industries such as defence, aerospace, space, communications or other safety/security-critical sectors. Knowledge of modelling techniques and tools such as UML, SysML or Enterprise Architect would be beneficial. Exposure to secure software development and cryptographic systems would be advantageous. Degree qualified in Software Engineering, Computer Science, Electronics Engineering, Mathematics, Physics or a related discipline.
Jun 11, 2026
Full time
Overview An established engineering organisation delivering secure, mission-critical technology solutions is seeking a Principal Software Engineering Manager to provide technical leadership across a portfolio of complex development programmes. This role combines strategic software leadership with hands-on technical oversight, supporting the delivery of embedded and application software solutions within highly regulated environments. You will work across multiple engineering disciplines, helping to shape software architecture, development practices, tooling, and technical direction while supporting a team of experienced software engineers. Key Responsibilities Provide technical leadership across multiple software projects, ensuring robust architectures, effective reuse of software components, and adoption of appropriate development tools and methodologies. Support software leads and project teams in defining software requirements, architecture, design approaches, and implementation strategies. Drive consistency in software engineering standards, processes, and best practice across development teams. Work closely with systems, hardware and firmware engineers to ensure integrated and coherent technical solutions. Support project planning activities, helping teams deliver value to customers through well-structured development roadmaps. Review software designs, architectures, and implementation approaches, providing guidance and resolving technical challenges where required. Promote modular software design and the creation of reusable software frameworks and components. Lead the adoption of modern software engineering practices including CI/CD, DevOps, DevSecOps, automated testing, and secure development principles. Champion continuous improvement initiatives relating to software tools, processes, standards, and ways of working. Mentor and develop engineers, supporting technical growth across the wider software function. Lead technical reviews and approve key engineering documentation. Contribute to customer proposals, bids and technical solution development, including effort estimation and risk assessment. Support information security and governance requirements in line with organisational and customer obligations. Skills & Experience Significant experience in software engineering leadership within a complex engineering environment. Strong background in one or more of the following: C/C++ Rust Embedded software development Real-Time Operating Systems (RTOS) Windows or Linux application development Device driver development Proven track record delivering complex software solutions throughout the full development lifecycle. Strong understanding of software architecture, design methodologies, coding standards, verification, validation and configuration management. Experience implementing software development best practice, including automated testing and continuous integration frameworks. Familiarity with version control, defect management and change management tools. Experience working within regulated industries such as defence, aerospace, space, communications or other safety/security-critical sectors. Knowledge of modelling techniques and tools such as UML, SysML or Enterprise Architect would be beneficial. Exposure to secure software development and cryptographic systems would be advantageous. Degree qualified in Software Engineering, Computer Science, Electronics Engineering, Mathematics, Physics or a related discipline.
Gordon Yates Recruitment Consultancy
Delivery Manager
Gordon Yates Recruitment Consultancy City, Leeds
Delivery Manager Our client is looking for a Delivery Manager with experience to lead the successful delivery of client-facing technical projects across their portfolio. This is a client-facing role , not an internal product or transformation position. You will work directly with customers, owning delivery from onboarding through to launch. You'll act as the primary point of contact for clients, ensuring projects are delivered on time, within scope, and aligned to business outcomes, while building strong, trusted relationships. Who This Role Is (and Isn't) For This role is for people who have: Delivered client-facing projects (e.g. SaaS, agency, consultancy environments) Managed external stakeholders and customers directly Owned delivery across multiple client accounts or implementations This role is NOT suited to candidates whose experience is primarily: Internal digital transformation (e.g. within banks or large enterprises) Platform/product ownership without direct client interaction Internal stakeholder-only environments Key Responsibilities Own end-to-end delivery of client projects from kick-off to launch Act as the primary client contact , managing communication, expectations, and delivery Coordinate cross-functional teams (engineering, product, design) Manage scope, timelines, risks, and budgets across multiple accounts Translate client requirements into actionable plans for delivery teams Drive accountability and ensure high-quality outcomes Identify opportunities to grow accounts and expand value. Requirements & Qualifications Proven experience in a client-facing delivery role (SaaS, agency or consultancy) Strong track record of delivering external client projects , not just internal initiatives Excellent stakeholder management skills with external customers Comfortable managing multiple projects and priorities simultaneously Commercially aware and able to balance delivery with business outcomes Able to translate technical concepts for non-technical clients What We Offer Competitive salary based on experience. Salary Range: £35,000 - £45,000 Fully remote working, flexible working hours and remote work options. Opportunities for professional development and career growth. A supportive and collaborative team environment. Engagement in impactful projects with leading clients. Company laptop provided. Bonus for additional revenue generated. Two in-person fully funded and fun team meet-ups per year at our Leeds, UK, head office. We're looking for someone who thrives in client-facing environments, enjoys building relationships, and takes ownership of delivering real outcomes for customers. If you are ready to take on a challenging and rewarding role in a fast-growing SaaS tech start-up, we would love to hear from you. Apply now to join our team and help our clients succeed! You can apply directly for this role here: (url removed)> Who We Are White Label Loyalty is a fast-growing SaaS company transforming how brands engage and retain customers through loyalty. Since 2015, we've built a powerful loyalty technology platform that is trusted by some of the world's best-known brands. Having established a strong market presence, we're now entering a significant scale-up phase. As we continue to win new clients and expand internationally, we're investing heavily in our technology, operations, and talent creating exciting opportunities for people who want to help shape the future of the business. NB: Applications will be passed directly to WLL for review.
Jun 11, 2026
Full time
Delivery Manager Our client is looking for a Delivery Manager with experience to lead the successful delivery of client-facing technical projects across their portfolio. This is a client-facing role , not an internal product or transformation position. You will work directly with customers, owning delivery from onboarding through to launch. You'll act as the primary point of contact for clients, ensuring projects are delivered on time, within scope, and aligned to business outcomes, while building strong, trusted relationships. Who This Role Is (and Isn't) For This role is for people who have: Delivered client-facing projects (e.g. SaaS, agency, consultancy environments) Managed external stakeholders and customers directly Owned delivery across multiple client accounts or implementations This role is NOT suited to candidates whose experience is primarily: Internal digital transformation (e.g. within banks or large enterprises) Platform/product ownership without direct client interaction Internal stakeholder-only environments Key Responsibilities Own end-to-end delivery of client projects from kick-off to launch Act as the primary client contact , managing communication, expectations, and delivery Coordinate cross-functional teams (engineering, product, design) Manage scope, timelines, risks, and budgets across multiple accounts Translate client requirements into actionable plans for delivery teams Drive accountability and ensure high-quality outcomes Identify opportunities to grow accounts and expand value. Requirements & Qualifications Proven experience in a client-facing delivery role (SaaS, agency or consultancy) Strong track record of delivering external client projects , not just internal initiatives Excellent stakeholder management skills with external customers Comfortable managing multiple projects and priorities simultaneously Commercially aware and able to balance delivery with business outcomes Able to translate technical concepts for non-technical clients What We Offer Competitive salary based on experience. Salary Range: £35,000 - £45,000 Fully remote working, flexible working hours and remote work options. Opportunities for professional development and career growth. A supportive and collaborative team environment. Engagement in impactful projects with leading clients. Company laptop provided. Bonus for additional revenue generated. Two in-person fully funded and fun team meet-ups per year at our Leeds, UK, head office. We're looking for someone who thrives in client-facing environments, enjoys building relationships, and takes ownership of delivering real outcomes for customers. If you are ready to take on a challenging and rewarding role in a fast-growing SaaS tech start-up, we would love to hear from you. Apply now to join our team and help our clients succeed! You can apply directly for this role here: (url removed)> Who We Are White Label Loyalty is a fast-growing SaaS company transforming how brands engage and retain customers through loyalty. Since 2015, we've built a powerful loyalty technology platform that is trusted by some of the world's best-known brands. Having established a strong market presence, we're now entering a significant scale-up phase. As we continue to win new clients and expand internationally, we're investing heavily in our technology, operations, and talent creating exciting opportunities for people who want to help shape the future of the business. NB: Applications will be passed directly to WLL for review.
Sporting Assets
Investment Manager
Sporting Assets Leeds, Yorkshire
Investment Manager A new opportunity for an Investment Manager to join our Impact Investment Team, based in our Leeds office. The successful candidate will play an important role in our Fund Management team. Supporting the CEO and Senior Investment Manager, you will work across the full fund management lifecycle, both fund development and fund operations. We currently manage £13m under two impact investment funds, focused on community sport, physical activity and facilities, and are in the process of developing new funds. You will work primarily across our existing portfolio and new fund development with responsibilities including: Fund Development: Supporting fundraising for new funds, including preparation of pitch decks and investment memoranda. Managing investor relations and responding to investor queries. Supporting investor negotiations, including preparation of term sheets and liaison with legal advisors during investment structuring. Managing due diligence processes, including commercial and legal due diligence, reviewing constitutional documents, funding agreements and security arrangements. Fund Operation and Delivery: Preparing investment proposals for Investment Committee review, including financial modelling and impact assessment. Conducting investee reporting and reporting to funders and Investment Committees. Actively managing underperforming investments, including engagement with investees and development of recovery plans. Managing our online loan management software and maintaining accurate investment records. Qualifications and Requirements We are looking for candidates with relevant experience rather than a specific qualification. Relevant experience may include: A minimum of three years' experience in social investment, impact investment, corporate finance, management consultancy or a related field, with demonstrable exposure to investment processes and fund management. Investor relations experience, including managing relationships with institutional and impact investors, producing investor reports and fund updates, and responding to investor queries. Experience producing high-quality investor materials, including pitch decks, investment memoranda and impact reports, to a standard suitable for institutional audiences. Ability to support investor negotiations, including drafting and reviewing term sheets, heads of terms and investment agreements, and liaising effectively with legal advisors. Understanding of commercial and legal due diligence processes, including reviewing constitutional documents, funding agreements, security arrangements and legal structures relevant to social investment transactions. Strong financial and commercial skills, including rigorous financial due diligence, business plan assessment, financial modelling and making recommendations to an Investment Committee. Strong writing capability and presentation skills. Analytical and numerate, with proficiency in Microsoft Office (especially Word, PowerPoint and Excel) and financial modelling. Understanding of business finances and the drivers behind profitability. We do not expect candidates to possess all these skills and competencies; importantly, what we are looking for is someone who can show how their skills and experience could be adapted to fit this profile, if/where there are gaps. The Individual We strongly encourage applications from a variety of candidates - we believe that different experiences result in increased ideas, collaboration and success. We are looking for someone who is: Excellent communicator with strong relationship-building capabilities and an adaptable style. Enthusiastic, self-starter with ability to work independently and as part of a small, collaborative team. Detail oriented and well-organised, with the ability to manage multiple priorities and deadlines with limited supervision. Ambitious and ownership-minded - comfortable taking initiative and generating new ideas. Willingness to present ideas to peers and senior colleagues. Genuinely passionate about sport, physical activity and social enterprise. A can-do attitude with willingness to take the initiative and generate new ideas and opportunities to support the wider team and organisational objectives in an early-stage but fast-growing market. Up to £47,500 base salary , based on skills and experience. Discretionary bonus of up to 30% of base pay, plus statutory pension contribution. Full time (5 days per week) preferred; part time considered for outstanding candidates. 25 days flexible holiday plus additional 2-3 days fixed at Christmas (plus English bank holidays). Hybrid working arrangements - minimum 2 days per week in our Leeds office. Potential to become a shareholder in the future. Learning and continuous improvement is core to how we support staff develop. Support is provided for individual development, through external training and coaching from members of the executive team. The role will allow opportunity to progress rapidly in a growing business at the forefront of community sport investment in the UK. How to Apply Interested candidates should send a CV and covering letter detailing their interest in Sporting Assets and relevant experience by an email via the button below. Please include your salary expectations in your cover letter. All candidates must have the right to work in the UK, please confirm this in your application. Sporting Assets is an equal opportunity employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents .
Jun 11, 2026
Full time
Investment Manager A new opportunity for an Investment Manager to join our Impact Investment Team, based in our Leeds office. The successful candidate will play an important role in our Fund Management team. Supporting the CEO and Senior Investment Manager, you will work across the full fund management lifecycle, both fund development and fund operations. We currently manage £13m under two impact investment funds, focused on community sport, physical activity and facilities, and are in the process of developing new funds. You will work primarily across our existing portfolio and new fund development with responsibilities including: Fund Development: Supporting fundraising for new funds, including preparation of pitch decks and investment memoranda. Managing investor relations and responding to investor queries. Supporting investor negotiations, including preparation of term sheets and liaison with legal advisors during investment structuring. Managing due diligence processes, including commercial and legal due diligence, reviewing constitutional documents, funding agreements and security arrangements. Fund Operation and Delivery: Preparing investment proposals for Investment Committee review, including financial modelling and impact assessment. Conducting investee reporting and reporting to funders and Investment Committees. Actively managing underperforming investments, including engagement with investees and development of recovery plans. Managing our online loan management software and maintaining accurate investment records. Qualifications and Requirements We are looking for candidates with relevant experience rather than a specific qualification. Relevant experience may include: A minimum of three years' experience in social investment, impact investment, corporate finance, management consultancy or a related field, with demonstrable exposure to investment processes and fund management. Investor relations experience, including managing relationships with institutional and impact investors, producing investor reports and fund updates, and responding to investor queries. Experience producing high-quality investor materials, including pitch decks, investment memoranda and impact reports, to a standard suitable for institutional audiences. Ability to support investor negotiations, including drafting and reviewing term sheets, heads of terms and investment agreements, and liaising effectively with legal advisors. Understanding of commercial and legal due diligence processes, including reviewing constitutional documents, funding agreements, security arrangements and legal structures relevant to social investment transactions. Strong financial and commercial skills, including rigorous financial due diligence, business plan assessment, financial modelling and making recommendations to an Investment Committee. Strong writing capability and presentation skills. Analytical and numerate, with proficiency in Microsoft Office (especially Word, PowerPoint and Excel) and financial modelling. Understanding of business finances and the drivers behind profitability. We do not expect candidates to possess all these skills and competencies; importantly, what we are looking for is someone who can show how their skills and experience could be adapted to fit this profile, if/where there are gaps. The Individual We strongly encourage applications from a variety of candidates - we believe that different experiences result in increased ideas, collaboration and success. We are looking for someone who is: Excellent communicator with strong relationship-building capabilities and an adaptable style. Enthusiastic, self-starter with ability to work independently and as part of a small, collaborative team. Detail oriented and well-organised, with the ability to manage multiple priorities and deadlines with limited supervision. Ambitious and ownership-minded - comfortable taking initiative and generating new ideas. Willingness to present ideas to peers and senior colleagues. Genuinely passionate about sport, physical activity and social enterprise. A can-do attitude with willingness to take the initiative and generate new ideas and opportunities to support the wider team and organisational objectives in an early-stage but fast-growing market. Up to £47,500 base salary , based on skills and experience. Discretionary bonus of up to 30% of base pay, plus statutory pension contribution. Full time (5 days per week) preferred; part time considered for outstanding candidates. 25 days flexible holiday plus additional 2-3 days fixed at Christmas (plus English bank holidays). Hybrid working arrangements - minimum 2 days per week in our Leeds office. Potential to become a shareholder in the future. Learning and continuous improvement is core to how we support staff develop. Support is provided for individual development, through external training and coaching from members of the executive team. The role will allow opportunity to progress rapidly in a growing business at the forefront of community sport investment in the UK. How to Apply Interested candidates should send a CV and covering letter detailing their interest in Sporting Assets and relevant experience by an email via the button below. Please include your salary expectations in your cover letter. All candidates must have the right to work in the UK, please confirm this in your application. Sporting Assets is an equal opportunity employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents .
Matchtech
Product Owner (Cloud Hosting) - Active SC required
Matchtech Reading, Oxfordshire
Location: Reading (hybrid working) Duration: 5 month initial contract Inside IR35 Active SC clearance required upon application. Role details: Our client, a leader in the Defence & Security sector, is currently seeking a Product Owner (Cloud Hosting) to join their team on a contract basis in Reading, with hybrid working arrangements. This role involves defining and managing the Cloud Hosting Product vision, strategy, and end-to-end delivery across the full product lifecycle. The Product Owner will focus on maximising the value of cloud hosting platform technologies, reporting to the Head of Secure Digital Platform. Key Responsibilities: Collaborate with key business and technical stakeholders to shape Cloud Hosting platform requirements and compile these needs into an overall Product strategy. Manage the Cloud Hosting Product team to deliver the agreed product roadmap, providing robust and secure cloud hosting solutions. Act as the key interlock to the business and wider Digital Information (DI) function, translating stakeholder needs into Product requirements. Elicit detailed Product requirements and prioritise the Cloud Hosting Product backlog based on value and dependencies. Ensure security, compliance, and risk management for the Cloud Hosting Product. Oversee Cloud Hosting Product performance, including delivery velocity and incident resolution. Provide functional and non-functional test support to the Platform Engineers. Act as the 'Voice of the Customer' to advocate for a positive user experience throughout the Product lifecycle. Serve as a key escalation point for cloud and integration platform matters within the DI function. Align Cloud Hosting Product capacity with relevant Digital Information Portfolio items. Job Requirements: Proficiency in managing IT delivery, from requirements elicitation through to release. Strong understanding of cloud hosting platform technologies for enterprise-scale organisations. Experience in integrating cloud solutions and related concepts. Ability to develop and maintain relationships with senior business and technical stakeholders. Strong analytical skills with the ability to define complex platform use cases and their associated value. Experience in leading IT delivery teams. Ability to align cloud initiatives with business goals and market trends. Ability to quickly respond to various challenges and identify appropriate solutions. High ethical standards when handling confidential information. Excellent command of the English language for setting tasks, providing feedback, creating reports, and other written materials. Desirable Skills: Experience with Agile methodologies and frameworks, such as Scrum. Understanding of Product performance metrics and the ability to improve Product performance. Knowledge of SQL, Python, and other relevant development languages. Knowledge of hybrid or multi-cloud strategies and migrations from on-premises to cloud hosting. Familiarity with cloud governance models, cloud FinOps, and service catalogues. Bachelor's degree in computer science or a related field. Professional certifications such as AWS, Azure, or GCP Professional Certifications, ITIL Foundation, CISSP, and TOGAF. If you have a strong background in cloud-based Product ownership and are looking for a dynamic contract opportunity, we would love to hear from you. Apply now to join our client's team in Reading.
Jun 10, 2026
Contractor
Location: Reading (hybrid working) Duration: 5 month initial contract Inside IR35 Active SC clearance required upon application. Role details: Our client, a leader in the Defence & Security sector, is currently seeking a Product Owner (Cloud Hosting) to join their team on a contract basis in Reading, with hybrid working arrangements. This role involves defining and managing the Cloud Hosting Product vision, strategy, and end-to-end delivery across the full product lifecycle. The Product Owner will focus on maximising the value of cloud hosting platform technologies, reporting to the Head of Secure Digital Platform. Key Responsibilities: Collaborate with key business and technical stakeholders to shape Cloud Hosting platform requirements and compile these needs into an overall Product strategy. Manage the Cloud Hosting Product team to deliver the agreed product roadmap, providing robust and secure cloud hosting solutions. Act as the key interlock to the business and wider Digital Information (DI) function, translating stakeholder needs into Product requirements. Elicit detailed Product requirements and prioritise the Cloud Hosting Product backlog based on value and dependencies. Ensure security, compliance, and risk management for the Cloud Hosting Product. Oversee Cloud Hosting Product performance, including delivery velocity and incident resolution. Provide functional and non-functional test support to the Platform Engineers. Act as the 'Voice of the Customer' to advocate for a positive user experience throughout the Product lifecycle. Serve as a key escalation point for cloud and integration platform matters within the DI function. Align Cloud Hosting Product capacity with relevant Digital Information Portfolio items. Job Requirements: Proficiency in managing IT delivery, from requirements elicitation through to release. Strong understanding of cloud hosting platform technologies for enterprise-scale organisations. Experience in integrating cloud solutions and related concepts. Ability to develop and maintain relationships with senior business and technical stakeholders. Strong analytical skills with the ability to define complex platform use cases and their associated value. Experience in leading IT delivery teams. Ability to align cloud initiatives with business goals and market trends. Ability to quickly respond to various challenges and identify appropriate solutions. High ethical standards when handling confidential information. Excellent command of the English language for setting tasks, providing feedback, creating reports, and other written materials. Desirable Skills: Experience with Agile methodologies and frameworks, such as Scrum. Understanding of Product performance metrics and the ability to improve Product performance. Knowledge of SQL, Python, and other relevant development languages. Knowledge of hybrid or multi-cloud strategies and migrations from on-premises to cloud hosting. Familiarity with cloud governance models, cloud FinOps, and service catalogues. Bachelor's degree in computer science or a related field. Professional certifications such as AWS, Azure, or GCP Professional Certifications, ITIL Foundation, CISSP, and TOGAF. If you have a strong background in cloud-based Product ownership and are looking for a dynamic contract opportunity, we would love to hear from you. Apply now to join our client's team in Reading.
GlobalData UK Ltd
Associate Principal, Customer Success
GlobalData UK Ltd City, London
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 10, 2026
Full time
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

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