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contract manager repairs maintenance social housing
Elevate Projects Ltd
Housing Repairs Manager
Elevate Projects Ltd
Job Title: Housing Repairs Manager Location: Hybrid (office attendance at least once per month) Salary: 52,413 - 56,675 per annum pro rata + 5,500 MRS per annum pro rata Hours: 37 hours per week Contract Type: Permanent About the Role: We are seeking an experienced and proactive Housing Repairs Manager to lead the delivery of responsive maintenance services across a housing portfolio. This key leadership role ensures all buildings are safe, legally compliant, and maintained to high standards. You will oversee day-to-day repairs, contractor performance, and procurement activities, ensuring value for money and excellent outcomes for residents. Working closely with internal teams, external contractors, and partner agencies, you will maintain high levels of tenant satisfaction and effective management of communal areas and building services. Key Responsibilities: Lead the delivery of responsive maintenance services across the housing portfolio. Ensure compliance with statutory, regulatory, and health & safety requirements (e.g., fire safety, gas, electrical, legionella). Monitor and manage repairs timescales, KPIs, contractor SLAs, and performance. Manage departmental budgets, ensuring financial control and value for money. Oversee procurement, contract mobilisation, and supplier management. Maintain communal areas and shared services to high, safe standards. Prioritise resident satisfaction and resolve issues promptly. Requirements: Essential: Proven background in housing repairs and maintenance management. Strong leadership and team management skills. In-depth understanding of statutory compliance, landlord obligations, and building safety regulations. Experience in block management, residential property management, or social/temporary accommodation. Ability to manage contractors, SLAs, procurement, and performance monitoring. Strong budget management and cost control reporting skills. Confidence using housing management, compliance, or FM systems. Full UK driving licence and willingness to attend onsite meetings. Desirable: Relevant qualification in facilities management, property services, or building maintenance. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
Jun 17, 2026
Full time
Job Title: Housing Repairs Manager Location: Hybrid (office attendance at least once per month) Salary: 52,413 - 56,675 per annum pro rata + 5,500 MRS per annum pro rata Hours: 37 hours per week Contract Type: Permanent About the Role: We are seeking an experienced and proactive Housing Repairs Manager to lead the delivery of responsive maintenance services across a housing portfolio. This key leadership role ensures all buildings are safe, legally compliant, and maintained to high standards. You will oversee day-to-day repairs, contractor performance, and procurement activities, ensuring value for money and excellent outcomes for residents. Working closely with internal teams, external contractors, and partner agencies, you will maintain high levels of tenant satisfaction and effective management of communal areas and building services. Key Responsibilities: Lead the delivery of responsive maintenance services across the housing portfolio. Ensure compliance with statutory, regulatory, and health & safety requirements (e.g., fire safety, gas, electrical, legionella). Monitor and manage repairs timescales, KPIs, contractor SLAs, and performance. Manage departmental budgets, ensuring financial control and value for money. Oversee procurement, contract mobilisation, and supplier management. Maintain communal areas and shared services to high, safe standards. Prioritise resident satisfaction and resolve issues promptly. Requirements: Essential: Proven background in housing repairs and maintenance management. Strong leadership and team management skills. In-depth understanding of statutory compliance, landlord obligations, and building safety regulations. Experience in block management, residential property management, or social/temporary accommodation. Ability to manage contractors, SLAs, procurement, and performance monitoring. Strong budget management and cost control reporting skills. Confidence using housing management, compliance, or FM systems. Full UK driving licence and willingness to attend onsite meetings. Desirable: Relevant qualification in facilities management, property services, or building maintenance. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.
Insite International
Contract Manager
Insite International Brinsworth, Yorkshire
Regional Contract Manager Location: Rotherham, South Yorkshire Salary: 40,000 - 50,000 per annum Job Type: Full-Time, Permanent About the Role An exciting opportunity has arisen for an experienced operational leader to join a growing organisation delivering services within the property and maintenance sector. This senior leadership role will take responsibility for a major regional contract, overseeing operational performance, client relationships and the management of planning, administration and field-based teams. The successful candidate will be highly organised, commercially aware and confident using operational data to drive performance, improve efficiency and deliver excellent service outcomes. We are looking for someone who can analyse trends, identify operational challenges and implement practical solutions that improve workflow, productivity and customer satisfaction. Strong leadership skills are essential, with the ability to build engaged, accountable and high-performing teams. Key Responsibilities Take overall responsibility for the successful delivery of a key regional contract and associated operations. Lead and support planning, administration and field-based teams to achieve service and performance targets. Analyse operational data and performance reports to identify opportunities for improvement. Manage workflow, scheduling, resource allocation and backlog reduction. Develop and maintain strong client relationships, acting as the primary operational contact. Produce operational reports, forecasts and performance analysis for senior management. Drive continuous improvement initiatives across service delivery and operational processes. About You To be successful in this role, you will have experience in a Contract Manager, Operations Manager, Regional Manager or similar leadership position within a fast-paced operational environment. You will be a confident communicator with the ability to motivate teams, manage performance and create a positive culture of accountability and engagement. Strong analytical skills are essential, along with the ability to interpret data and translate findings into effective operational improvements. Experience within any of the following sectors would be advantageous: Social Housing Property Services Repairs & Maintenance Facilities Management Construction Previous experience working with local authority contracts, service level agreements, performance KPIs and contract management systems would also be beneficial. What Success Looks Like Effective operational control across all service areas. High-performing teams with strong engagement and accountability. Improved efficiency through data-driven decision making. Strong client relationships and consistent contract performance. Achievement of service delivery targets and contractual obligations. What's on Offer Salary of 40,000 - 50,000 per annum Company Pension On-Site Parking Opportunity to join a growing business with genuine career progression Autonomy and responsibility within a senior operational role If you are an experienced operational leader who enjoys developing teams, solving complex challenges and driving performance improvements, we would love to hear from you.
Jun 17, 2026
Full time
Regional Contract Manager Location: Rotherham, South Yorkshire Salary: 40,000 - 50,000 per annum Job Type: Full-Time, Permanent About the Role An exciting opportunity has arisen for an experienced operational leader to join a growing organisation delivering services within the property and maintenance sector. This senior leadership role will take responsibility for a major regional contract, overseeing operational performance, client relationships and the management of planning, administration and field-based teams. The successful candidate will be highly organised, commercially aware and confident using operational data to drive performance, improve efficiency and deliver excellent service outcomes. We are looking for someone who can analyse trends, identify operational challenges and implement practical solutions that improve workflow, productivity and customer satisfaction. Strong leadership skills are essential, with the ability to build engaged, accountable and high-performing teams. Key Responsibilities Take overall responsibility for the successful delivery of a key regional contract and associated operations. Lead and support planning, administration and field-based teams to achieve service and performance targets. Analyse operational data and performance reports to identify opportunities for improvement. Manage workflow, scheduling, resource allocation and backlog reduction. Develop and maintain strong client relationships, acting as the primary operational contact. Produce operational reports, forecasts and performance analysis for senior management. Drive continuous improvement initiatives across service delivery and operational processes. About You To be successful in this role, you will have experience in a Contract Manager, Operations Manager, Regional Manager or similar leadership position within a fast-paced operational environment. You will be a confident communicator with the ability to motivate teams, manage performance and create a positive culture of accountability and engagement. Strong analytical skills are essential, along with the ability to interpret data and translate findings into effective operational improvements. Experience within any of the following sectors would be advantageous: Social Housing Property Services Repairs & Maintenance Facilities Management Construction Previous experience working with local authority contracts, service level agreements, performance KPIs and contract management systems would also be beneficial. What Success Looks Like Effective operational control across all service areas. High-performing teams with strong engagement and accountability. Improved efficiency through data-driven decision making. Strong client relationships and consistent contract performance. Achievement of service delivery targets and contractual obligations. What's on Offer Salary of 40,000 - 50,000 per annum Company Pension On-Site Parking Opportunity to join a growing business with genuine career progression Autonomy and responsibility within a senior operational role If you are an experienced operational leader who enjoys developing teams, solving complex challenges and driving performance improvements, we would love to hear from you.
Howells Solutions Limited
Customer Service Manager - repairs & maintenance
Howells Solutions Limited Hackney, London
Customer Service Manager - Social Housing Repairs & Maintenance Full Time, Permanent Based in Hackney 38,000 - 42,000 per annum Here at Howells, we are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an experienced Customer Service Manager to join their team based in Hackney. As the Customer Service Manager, you will take responsibility for the day-to-day management of the planning and scheduling function, overseeing a team of Schedulers and Call Handlers responsible for coordinating repairs and maintenance appointments across a mobile workforce. You will ensure operatives' diaries are effectively planned, resources are maximised, service levels are achieved, and key operational performance targets are met. This is a hands-on management role requiring strong leadership experience, excellent planning skills, and the ability to monitor and report on KPI performance. Key Responsibilities Manage, motivate and develop a team of Schedulers, Planners and Customer Service Advisors. Oversee the planning and scheduling of repairs and maintenance appointments for a large mobile workforce. Ensure operatives' diaries are fully optimised to maximise productivity and customer satisfaction. Monitor scheduling performance and produce regular KPI reports for senior management. Drive improvements in appointment management, productivity, right-first-time performance and overall service delivery. Manage escalated scheduling issues and customer complaints relating to repairs appointments. Work closely with operational management teams to ensure resources are effectively allocated and contractual targets are achieved. Essential Experience Previous experience within Social Housing Repairs & Maintenance is essential. Proven experience managing a scheduling/planning team within a repairs, maintenance, housing or facilities management environment. Experience overseeing operative diaries and workforce planning for a mobile workforce. Strong understanding of repairs scheduling and resource allocation. Experience producing and analysing KPI reports and using data to drive operational improvements. Demonstrable people management experience, including coaching, performance management and team development. Strong IT skills and experience using scheduling/planning systems. Excellent organisational, communication and stakeholder management skills. This is an excellent opportunity for an experienced Cusromer Service Manager looking to join a market-leading contractor and play a key role in delivering an efficient repairs service across a busy social housing contract. For more information and your chance of securing this role, please apply online today.
Jun 17, 2026
Full time
Customer Service Manager - Social Housing Repairs & Maintenance Full Time, Permanent Based in Hackney 38,000 - 42,000 per annum Here at Howells, we are working with a leading Social Housing Repairs & Maintenance Contractor to recruit an experienced Customer Service Manager to join their team based in Hackney. As the Customer Service Manager, you will take responsibility for the day-to-day management of the planning and scheduling function, overseeing a team of Schedulers and Call Handlers responsible for coordinating repairs and maintenance appointments across a mobile workforce. You will ensure operatives' diaries are effectively planned, resources are maximised, service levels are achieved, and key operational performance targets are met. This is a hands-on management role requiring strong leadership experience, excellent planning skills, and the ability to monitor and report on KPI performance. Key Responsibilities Manage, motivate and develop a team of Schedulers, Planners and Customer Service Advisors. Oversee the planning and scheduling of repairs and maintenance appointments for a large mobile workforce. Ensure operatives' diaries are fully optimised to maximise productivity and customer satisfaction. Monitor scheduling performance and produce regular KPI reports for senior management. Drive improvements in appointment management, productivity, right-first-time performance and overall service delivery. Manage escalated scheduling issues and customer complaints relating to repairs appointments. Work closely with operational management teams to ensure resources are effectively allocated and contractual targets are achieved. Essential Experience Previous experience within Social Housing Repairs & Maintenance is essential. Proven experience managing a scheduling/planning team within a repairs, maintenance, housing or facilities management environment. Experience overseeing operative diaries and workforce planning for a mobile workforce. Strong understanding of repairs scheduling and resource allocation. Experience producing and analysing KPI reports and using data to drive operational improvements. Demonstrable people management experience, including coaching, performance management and team development. Strong IT skills and experience using scheduling/planning systems. Excellent organisational, communication and stakeholder management skills. This is an excellent opportunity for an experienced Cusromer Service Manager looking to join a market-leading contractor and play a key role in delivering an efficient repairs service across a busy social housing contract. For more information and your chance of securing this role, please apply online today.
Howells Solutions Limited
Customer Experience Manager - Social Housing
Howells Solutions Limited Berkhamsted, Hertfordshire
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 47k We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Experience Manager to join their growing team based in Hemel Hempstead. This is an excellent opportunity for an experienced customer experience professional to play a key role within a fast-paced repairs, maintenance, and retrofit environment. The successful candidate will be responsible for driving customer satisfaction, service improvement, and resident engagement across responsive repairs, planned maintenance, and refurbishment programmes. As the Customer Experience Manager, you will lead the delivery of a high-quality customer journey for residents and clients, ensuring services are delivered in line with contractual obligations, customer expectations, and operational KPIs. You will act as a key escalation point for customer issues, oversee customer engagement initiatives, and use customer insight and data analysis to identify and implement service improvements. Key Responsibilities: Lead and develop teams to deliver outstanding customer and resident experiences across repairs and maintenance services Manage customer relationships, ensuring a consistently high level of service delivery and customer satisfaction Act as an escalation point for complex complaints and customer issues, ensuring effective and timely resolution Investigate complaints and service failures using root cause analysis to identify long-term improvement opportunities Analyse customer feedback, KPI data, and satisfaction trends to drive service enhancements and operational improvements Lead the development and continuous improvement of customer journey mapping and service design processes Identify, implement, and embed process improvements to improve efficiency, communication, and customer outcomes Support and deliver resident and community engagement initiatives, building positive relationships with customers and stakeholders Collaborate with operational managers and key stakeholders to improve customer processes and service delivery Produce regular performance and customer insight reports for senior management Promote a positive team culture through effective leadership, coaching, and development of team members Ensure health, safety, and wellbeing remain at the forefront of decision making and operational delivery Key Criteria: Previous experience managing customer experience, customer service, or resident engagement functions within Social Housing, Property Services, Repairs & Maintenance, or a regulated environment Experience in customer journey mapping, service improvement, and process implementation Proven experience investigating complaints and conducting root cause analysis to improve service delivery Strong understanding of customer satisfaction metrics, KPI reporting, and performance analysis Demonstrated leadership and people management experience Excellent communication, stakeholder management, and relationship-building skills Ability to manage multiple priorities within a fast-paced operational environment Customer-focused mindset with a passion for delivering service excellence and continuous improvement This is an excellent opportunity for somebody looking to further their career with a highly reputable and forward-thinking contractor delivering essential services within the Social Housing and Property Services sector. For more information, please apply online or call Meg on (phone number removed)!
Jun 17, 2026
Full time
Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: 47k We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Experience Manager to join their growing team based in Hemel Hempstead. This is an excellent opportunity for an experienced customer experience professional to play a key role within a fast-paced repairs, maintenance, and retrofit environment. The successful candidate will be responsible for driving customer satisfaction, service improvement, and resident engagement across responsive repairs, planned maintenance, and refurbishment programmes. As the Customer Experience Manager, you will lead the delivery of a high-quality customer journey for residents and clients, ensuring services are delivered in line with contractual obligations, customer expectations, and operational KPIs. You will act as a key escalation point for customer issues, oversee customer engagement initiatives, and use customer insight and data analysis to identify and implement service improvements. Key Responsibilities: Lead and develop teams to deliver outstanding customer and resident experiences across repairs and maintenance services Manage customer relationships, ensuring a consistently high level of service delivery and customer satisfaction Act as an escalation point for complex complaints and customer issues, ensuring effective and timely resolution Investigate complaints and service failures using root cause analysis to identify long-term improvement opportunities Analyse customer feedback, KPI data, and satisfaction trends to drive service enhancements and operational improvements Lead the development and continuous improvement of customer journey mapping and service design processes Identify, implement, and embed process improvements to improve efficiency, communication, and customer outcomes Support and deliver resident and community engagement initiatives, building positive relationships with customers and stakeholders Collaborate with operational managers and key stakeholders to improve customer processes and service delivery Produce regular performance and customer insight reports for senior management Promote a positive team culture through effective leadership, coaching, and development of team members Ensure health, safety, and wellbeing remain at the forefront of decision making and operational delivery Key Criteria: Previous experience managing customer experience, customer service, or resident engagement functions within Social Housing, Property Services, Repairs & Maintenance, or a regulated environment Experience in customer journey mapping, service improvement, and process implementation Proven experience investigating complaints and conducting root cause analysis to improve service delivery Strong understanding of customer satisfaction metrics, KPI reporting, and performance analysis Demonstrated leadership and people management experience Excellent communication, stakeholder management, and relationship-building skills Ability to manage multiple priorities within a fast-paced operational environment Customer-focused mindset with a passion for delivering service excellence and continuous improvement This is an excellent opportunity for somebody looking to further their career with a highly reputable and forward-thinking contractor delivering essential services within the Social Housing and Property Services sector. For more information, please apply online or call Meg on (phone number removed)!
Depaul UK
Housing Management Worker
Depaul UK Lambeth, London
Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Jun 17, 2026
Full time
Housing Management Worker You will be joining a very tight-knit and supportive team that works tirelessly to ensure some of the most vulnerable individuals in the borough are well-cared for. Location: Lambeth - Lambeth YP Assessment Time Out Salary: £29,336 per annum Closing Date: 05 July, 2026 Employment Type: Permanent Hours per week: 37.5 About the Role Make a real difference as a Housing Management Worker at our service in Lambeth . You ll take the lead in managing safe, high-quality accommodation for young people at risk of homelessness driving standards across repairs, voids, rent collection, and compliance while working closely with landlords, contractors, and support teams to keep services running smoothly. We re looking for someone with housing or supported accommodation experience who brings strong tenancy management knowledge, confidence with welfare benefits, and a proactive, solutions-focused approach. You ll work directly with young people with complex needs, using a strengths-based, psychologically informed approach to help them sustain tenancies, reduce arrears, and build independence. Join an inclusive, values-driven organisation where your work has real impact. With ongoing training, support, and a strong team culture, you ll help create safe homes, empower young people, and deliver services that truly change lives. Please note that this job opportunity is offered as a full-time ( 37.5 hour per week ), permanent role. KEY DELIVERABLES • You will always ensure the safety and wellbeing of clients in the service, including using Safeguarding and emergency alert procedures as applicable. • You will advise all prospective or new tenants/residents of their rights and responsibilities under their tenancy/license agreement. • You will be responsible for ensuring that repairs are undertaken to a high standard, within an appropriate time frame and represent value for money. • You will be responsible for ensuring that accommodation units are well maintained in accordance with the management agreement and for bringing them quickly into management to minimize void loss. • You will prepare short reports on arrears, voids, and repairs for the service manager, Depaul s central services and commissioner meetings as required. • You will be responsible for ensuring that all common parts and grounds of Depaul managed properties are in good maintenance order and adhere to Depaul Health and Safety requirements. • You will be responsible for maintaining Health and Safety standards in the premises and a point of information for clients regarding Health and Safety. • You will facilitate the fair allocation of letting accommodation in accordance with Depaul s Policy and Procedures. • You will work with the keyworkers and clients to collect rents and service charges and hold responsibility for the accurate reporting of rental income, voids and allocations to Depaul s finance team. • You will liaise with local Housing Benefit Teams, Social Service Departments or other authorities regarding individual rental income claims. • You will work proactively with keyworkers and clients to develop personal payment plans to support clients not to incur rental debt. • You will be the first point of contact for landlord queries and contractors. • You will support and facilitate the work of the volunteers who add value to the work that we do. • You will contribute to making the environment a positive place to work for all staff, volunteers, and students. • You will undertake further duties as commensurate to the role identified by your line manager. • Demonstrate a commitment to client involvement by advocating client involvement opportunities, for example by actively promoting the Voice of Depaul to clients and attending residents meetings when appropriate. • You will attend training as appropriate to your development to support you in your role. • You will form an integral part of the team and as such attend team meetings when required. WHAT WE ARE LOOKING FOR FROM YOU When completing your application form please address all the points set out below. • Experience of working within a supported and/or social housing setting • An understanding and commitment to working in an assets based way • An understanding of the needs of people experiencing homelessness, mental health challenges, substance use, or leaving care. • A knowledge and understanding of housing management • A knowledge and understanding of welfare benefits • Good literacy, numeracy and IT skills • Able to demonstrate clear understanding of safeguarding requirements and procedures • A commitment to promoting equality, diversity and inclusion, ensuring everyone is treated with respect and dignity. • Commitment to promoting an environment which has the highest regard for the Health and Safety of others. • Personal and professional integrity • High level understanding of professional boundaries and ability to maintain boundaries • Effective collaborative working • Ability to effectively reflect on own practices for ongoing learning and development • Respect for the values and ethos of Depaul and its founding partners. What You ll Receive Tailored training and development Flexible working options where suitable 26 days annual leave, rising with service Family friendly leave policies Pension scheme with employer contributions up to 7% Employee Assistance Programme with 24/7 GP access Discounts across retail, travel, food, fitness and more Cash health plan for you and your family Death in service benefit Access to legal and practical support Safer Recruitment Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly. About Depaul UK In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed cardboard cities due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born. What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year. As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we re united by our shared values and mission to end homelessness.
Adecco
Senior Damp, Mould & Disrepair Surveyor
Adecco Harlow, Essex
The role To lead the delivery of Harlow Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System, the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes The experience you will bring: Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Jun 17, 2026
Contractor
The role To lead the delivery of Harlow Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System, the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes The experience you will bring: Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Park Avenue Recruitment
Interim Repairs Manager
Park Avenue Recruitment
Repairs Manager Local Authority in Surrey 500 per day 3-4 days on-site A local authority in Surrey is seeking an experienced Repairs Manager to lead a high-performing housing operations function. This is a fantastic opportunity to take on a role with real operational ownership, overseeing multiple workstreams across repairs, damp & mould, and voids. The Role You will be responsible for leading and driving performance across key housing services, ensuring high-quality delivery and strong resident outcomes. Key responsibilities include: Overseeing repairs, voids, and damp & mould services Managing and developing operational teams, including a dedicated Voids Manager Providing leadership across surveyors and wider housing operations teams Ensuring compliance with KPIs, SLAs, and regulatory standards Driving service improvements and operational efficiency Acting as a key point of escalation for complex issues Team Structure 2x Surveyors (Repairs) 2x Surveyors (Voids) Voids Manager reporting directly into you Oversight of the DLO (Direct Labour Organisation) About You We are looking for a proven leader within housing repairs and maintenance who can hit the ground running in a fast-paced environment. You will have: Extensive experience in housing repairs, voids, and maintenance services Strong leadership and team management capabilities Experience working within local authority or social housing environments A track record of improving performance and service delivery Excellent stakeholder management and communication skills Additional Information Day rate: 500 Hybrid working: 3-4 days in the office Confidential opportunity - not yet on the open market If you are interested in this opportunity or would like to find out more, please get in touch to discuss further.
Jun 17, 2026
Contractor
Repairs Manager Local Authority in Surrey 500 per day 3-4 days on-site A local authority in Surrey is seeking an experienced Repairs Manager to lead a high-performing housing operations function. This is a fantastic opportunity to take on a role with real operational ownership, overseeing multiple workstreams across repairs, damp & mould, and voids. The Role You will be responsible for leading and driving performance across key housing services, ensuring high-quality delivery and strong resident outcomes. Key responsibilities include: Overseeing repairs, voids, and damp & mould services Managing and developing operational teams, including a dedicated Voids Manager Providing leadership across surveyors and wider housing operations teams Ensuring compliance with KPIs, SLAs, and regulatory standards Driving service improvements and operational efficiency Acting as a key point of escalation for complex issues Team Structure 2x Surveyors (Repairs) 2x Surveyors (Voids) Voids Manager reporting directly into you Oversight of the DLO (Direct Labour Organisation) About You We are looking for a proven leader within housing repairs and maintenance who can hit the ground running in a fast-paced environment. You will have: Extensive experience in housing repairs, voids, and maintenance services Strong leadership and team management capabilities Experience working within local authority or social housing environments A track record of improving performance and service delivery Excellent stakeholder management and communication skills Additional Information Day rate: 500 Hybrid working: 3-4 days in the office Confidential opportunity - not yet on the open market If you are interested in this opportunity or would like to find out more, please get in touch to discuss further.
Adecco
Senior Damp, Mould & Disrepair Surveyor
Adecco Harlow, Essex
The role To lead the delivery of Harlow Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System, the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes The experience you will bring: Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Jun 17, 2026
Contractor
The role To lead the delivery of Harlow Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System, the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes The experience you will bring: Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Park Avenue Recruitment
Repairs & Maintenance Payments Reconciliation Administrator
Park Avenue Recruitment City, London
Payments Reconciliation Administrator (Repairs & Maintenance) Location: Hybrid Working - Office based 3 days per week Department: Property Services - Repairs About the Role I am seeking an experienced Payments Reconciliation Administrator to join our Property Services team. This is an excellent opportunity for someone with a strong background in social housing repairs, contractor payment validation, and Schedule of Rates (SOR) management. You will play a key role in ensuring the accurate reconciliation of contractor invoices against completed repairs works, validating SOR coding, identifying discrepancies, and maintaining the integrity of repairs and financial data. Working closely with operational teams, contractors, surveyors, and finance colleagues, you will help ensure value for money and robust financial controls across the repairs service. Key Responsibilities Payments Reconciliation Reconcile contractor invoices against work orders, SOR codes, and completion records. Investigate and resolve discrepancies between invoiced and approved works. Ensure timely and accurate processing of contractor payments. Maintain comprehensive audit trails and supporting documentation. Repairs System Management Utilise housing and repairs management systems to validate job and payment data. Review repair records throughout the lifecycle from issue through to completion and payment. Identify and correct data inconsistencies to maintain system integrity. SOR Validation & Commercial Control Review and validate Schedule of Rates (SOR) coding applied to repairs work orders. Ensure invoiced works accurately reflect works completed. Challenge incorrect coding and liaise with contractors and operational teams to resolve issues. Identify trends in incorrect SOR usage and escalate concerns where appropriate. Quality Assurance Conduct desktop quality checks on completed repairs. Ensure compliance with contract specifications, policies, and value-for-money principles. Work collaboratively with surveyors and contract managers to address quality issues and improve processes. Data Cleansing & System Support Support data cleansing and system improvement initiatives. Review and validate historical repairs and payment records. Assist with system migration, transformation, and closure projects where required. About You To be successful in this role, you will have: Experience working within a social housing repairs and maintenance environment. Strong understanding of Schedule of Rates (SOR) and repairs processes. Previous experience reconciling contractor payments, invoices, or financial data. Experience using housing or repairs management systems such as Northgate, Orchard, Civica, MRI, or similar. Excellent analytical skills with strong attention to detail. The ability to interpret technical repairs descriptions, costs, and coding structures. Advanced Excel skills including lookups, reconciliations, and data analysis. Strong communication skills with the confidence to challenge discrepancies and influence stakeholders. Desirable Experience supporting data migration, cleansing, or system transformation projects. Knowledge of contract management and commercial controls. Understanding of audit and compliance requirements within social housing. What We Offer Hybrid working arrangement. Opportunity to contribute to service improvement and transformation projects. Collaborative and supportive working environment. The chance to play a key role in ensuring financial accuracy and value for money within a busy repairs service. If you have a strong background in social housing repairs, contractor payments, SOR validation, and data reconciliation, I would love to hear from you. Please Note: You need to have recent experience working in the a housing or a repairs maintenace organisation to be considered for this position. Candidates outside of a housing, council or contractor background will not be considered.
Jun 16, 2026
Contractor
Payments Reconciliation Administrator (Repairs & Maintenance) Location: Hybrid Working - Office based 3 days per week Department: Property Services - Repairs About the Role I am seeking an experienced Payments Reconciliation Administrator to join our Property Services team. This is an excellent opportunity for someone with a strong background in social housing repairs, contractor payment validation, and Schedule of Rates (SOR) management. You will play a key role in ensuring the accurate reconciliation of contractor invoices against completed repairs works, validating SOR coding, identifying discrepancies, and maintaining the integrity of repairs and financial data. Working closely with operational teams, contractors, surveyors, and finance colleagues, you will help ensure value for money and robust financial controls across the repairs service. Key Responsibilities Payments Reconciliation Reconcile contractor invoices against work orders, SOR codes, and completion records. Investigate and resolve discrepancies between invoiced and approved works. Ensure timely and accurate processing of contractor payments. Maintain comprehensive audit trails and supporting documentation. Repairs System Management Utilise housing and repairs management systems to validate job and payment data. Review repair records throughout the lifecycle from issue through to completion and payment. Identify and correct data inconsistencies to maintain system integrity. SOR Validation & Commercial Control Review and validate Schedule of Rates (SOR) coding applied to repairs work orders. Ensure invoiced works accurately reflect works completed. Challenge incorrect coding and liaise with contractors and operational teams to resolve issues. Identify trends in incorrect SOR usage and escalate concerns where appropriate. Quality Assurance Conduct desktop quality checks on completed repairs. Ensure compliance with contract specifications, policies, and value-for-money principles. Work collaboratively with surveyors and contract managers to address quality issues and improve processes. Data Cleansing & System Support Support data cleansing and system improvement initiatives. Review and validate historical repairs and payment records. Assist with system migration, transformation, and closure projects where required. About You To be successful in this role, you will have: Experience working within a social housing repairs and maintenance environment. Strong understanding of Schedule of Rates (SOR) and repairs processes. Previous experience reconciling contractor payments, invoices, or financial data. Experience using housing or repairs management systems such as Northgate, Orchard, Civica, MRI, or similar. Excellent analytical skills with strong attention to detail. The ability to interpret technical repairs descriptions, costs, and coding structures. Advanced Excel skills including lookups, reconciliations, and data analysis. Strong communication skills with the confidence to challenge discrepancies and influence stakeholders. Desirable Experience supporting data migration, cleansing, or system transformation projects. Knowledge of contract management and commercial controls. Understanding of audit and compliance requirements within social housing. What We Offer Hybrid working arrangement. Opportunity to contribute to service improvement and transformation projects. Collaborative and supportive working environment. The chance to play a key role in ensuring financial accuracy and value for money within a busy repairs service. If you have a strong background in social housing repairs, contractor payments, SOR validation, and data reconciliation, I would love to hear from you. Please Note: You need to have recent experience working in the a housing or a repairs maintenace organisation to be considered for this position. Candidates outside of a housing, council or contractor background will not be considered.
EA Associates
Business Development Manager
EA Associates Camden, London
EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.
Jun 16, 2026
Full time
EA Associates are partnering with a small, family run construction with a strong reputation for delivering quality projects across the residential and commercial sectors. As part of our growth strategy, we are looking to expand our presence within the social housing and planned/reactive maintenance markets. We are seeking an ambitious and driven Business Development Manager to help identify, secure, and develop new opportunities within housing associations, local authorities, and social housing providers. The Role Reporting to the directors, you will play a key role in driving business growth by building relationships with key decision-makers, identifying tender opportunities, and developing strategic partnerships within the social housing and maintenance sectors. This is an exciting opportunity for someone with strong industry contacts and experience of winning maintenance, refurbishment, and social housing contracts. Key Responsibilities Identify and develop new business opportunities within the social housing sector. Build and maintain relationships with housing associations, local authorities, framework providers, and property management organisations. Monitor and identify upcoming tender opportunities for reactive maintenance, planned maintenance, voids, repairs, and refurbishment works. Lead bid and tender submissions alongside the operational team. Develop and implement business development strategies to achieve growth targets. Attend networking events, industry forums, and client meetings. Maintain a pipeline of opportunities and provide regular reports on business development activities. Work closely with estimating, operations, and senior management teams to ensure successful project delivery and client satisfaction. Promote the company's services and strengthen its market presence. About You The successful candidate will have: Proven experience in business development within construction, property maintenance, or social housing. Strong understanding of social housing procurement routes, frameworks, and tendering processes. Established relationships within housing associations, local authorities, or maintenance procurement teams would be highly advantageous. A track record of securing maintenance, refurbishment, repairs, or compliance-related contracts. Excellent communication, negotiation, and presentation skills. Self-motivated with the ability to work independently and drive results. Full UK driving licence. What We Offer Company vehicle or car allowance. Opportunity to play a key role in shaping the future growth of the business. Supportive and entrepreneurial working environment. Career progression opportunities within a growing company. Pension scheme and holiday entitlement. Apply Now If you have the drive, industry knowledge, and contacts to help grow our presence within the social housing and maintenance sector, we'd love to hear from you.
Daniel Owen Ltd
Major Works Supervisor
Daniel Owen Ltd Luton, Bedfordshire
Major Works Supervisor (Social Housing) North London & Home Counties Temp-to-Perm Opportunity Up to 42,000 + Company Van & Fuel Card Are you an experienced Major Works Supervisor with a strong background in social housing refurbishment and planned maintenance projects? Our client, a leading social housing contractor, is looking to appoint a Major Works Supervisor to oversee a portfolio of planned works projects across North London and the surrounding Home Counties. This is an excellent temp-to-perm opportunity offering long-term career prospects with a well-established and growing organisation. The Role Reporting to the Contracts Manager, you will be responsible for the day-to-day supervision of major works programmes, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Projects may include: External and internal refurbishment works Roofing replacements and repairs Window and door installations Kitchen and bathroom programmes Decarbonisation and energy efficiency upgrades Cyclical decoration and planned maintenance works Key Responsibilities Managing and supervising subcontractors and direct labour on site Conducting site inspections and quality control checks Monitoring programme delivery and productivity Ensuring compliance with health and safety regulations Liaising with residents, client representatives, and stakeholders Producing site reports and progress updates Resolving on-site issues efficiently and professionally Supporting successful project delivery from start to completion Requirements Previous experience supervising major works or planned maintenance projects within social housing Strong understanding of refurbishment and construction processes Excellent communication and resident liaison skills Ability to manage multiple sites across a geographical patch Good knowledge of health and safety legislation Full UK Driving Licence SSSTS/SMSTS and First Aid qualifications desirable What's on Offer Salary up to 42,000 per annum Temp-to-perm opportunity with long-term stability Company van and fuel card Ongoing training and career development Opportunity to work with a reputable social housing contractor Immediate start available If you have a proven track record within social housing major works and are looking for your next challenge, we'd like to hear from you. Apply today or contact us for a confidential discussion.
Jun 16, 2026
Full time
Major Works Supervisor (Social Housing) North London & Home Counties Temp-to-Perm Opportunity Up to 42,000 + Company Van & Fuel Card Are you an experienced Major Works Supervisor with a strong background in social housing refurbishment and planned maintenance projects? Our client, a leading social housing contractor, is looking to appoint a Major Works Supervisor to oversee a portfolio of planned works projects across North London and the surrounding Home Counties. This is an excellent temp-to-perm opportunity offering long-term career prospects with a well-established and growing organisation. The Role Reporting to the Contracts Manager, you will be responsible for the day-to-day supervision of major works programmes, ensuring projects are delivered safely, on time, within budget, and to the highest quality standards. Projects may include: External and internal refurbishment works Roofing replacements and repairs Window and door installations Kitchen and bathroom programmes Decarbonisation and energy efficiency upgrades Cyclical decoration and planned maintenance works Key Responsibilities Managing and supervising subcontractors and direct labour on site Conducting site inspections and quality control checks Monitoring programme delivery and productivity Ensuring compliance with health and safety regulations Liaising with residents, client representatives, and stakeholders Producing site reports and progress updates Resolving on-site issues efficiently and professionally Supporting successful project delivery from start to completion Requirements Previous experience supervising major works or planned maintenance projects within social housing Strong understanding of refurbishment and construction processes Excellent communication and resident liaison skills Ability to manage multiple sites across a geographical patch Good knowledge of health and safety legislation Full UK Driving Licence SSSTS/SMSTS and First Aid qualifications desirable What's on Offer Salary up to 42,000 per annum Temp-to-perm opportunity with long-term stability Company van and fuel card Ongoing training and career development Opportunity to work with a reputable social housing contractor Immediate start available If you have a proven track record within social housing major works and are looking for your next challenge, we'd like to hear from you. Apply today or contact us for a confidential discussion.
MMP Consultancy
Senior Damp, Mould and Disrepair Surveyor
MMP Consultancy
Senior Damp, Mould and Disrepair Surveyor Temporary, Full Time 450.00 per day (umbrella) MMP Consultancy are delighted to be supporting a District Council to recruit a temporary Senior Damp, Mould and Disrepair Surveyor on a 12-month basis. Please note that this post requires the successful individual to be based on site 3-4 days per week. The Role To lead the delivery of the Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System (HHSRS), the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes Experience Required Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Jun 16, 2026
Contractor
Senior Damp, Mould and Disrepair Surveyor Temporary, Full Time 450.00 per day (umbrella) MMP Consultancy are delighted to be supporting a District Council to recruit a temporary Senior Damp, Mould and Disrepair Surveyor on a 12-month basis. Please note that this post requires the successful individual to be based on site 3-4 days per week. The Role To lead the delivery of the Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System (HHSRS), the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes Experience Required Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Michael Page
Sr. Surveyor - Responsive Repairs
Michael Page City, London
An exciting opportunity for an experienced Senior Surveyor to lead and support responsive repairs delivery across a large social housing portfolio, providing technical expertise on complex building defects, disrepair, damp and mould cases, and contractor performance. The role combines operational leadership, customer-focused service delivery, and team development to ensure repairs are completed safely, efficiently, and to a high standard. Client Details This opportunity sits within a leading housing organisation committed to maintaining and improving a large and diverse residential portfolio across London and the Midlands. The organisation places residents at the centre of service delivery, with a strong focus on safety, quality, compliance, and customer satisfaction. As part of the Property Services team, the organisation is seeking an experienced Senior Surveyor to provide technical leadership and operational support across responsive repairs and complex maintenance cases. The role plays a key part in ensuring repairs are diagnosed accurately, delivered efficiently, and completed to a high standard while maintaining strong contractor relationships and delivering excellent resident outcomes. This is an excellent opportunity to join a collaborative and forward-thinking property team, working closely with surveyors, contractors, operational managers, and residents to improve housing stock, resolve complex building issues, and drive continuous service improvement. Description Lead and support the Responsive Repairs Team in the diagnosis and delivery of reactive repairs within agreed timescales and quality standards Provide technical guidance and support to Repair Surveyors, including advice on Schedule of Rates (SOR), basket rates, SCHOTT schedules, and repair responsibility boundaries Support the Regional Property Manager and Responsive Repairs Manager in achieving service objectives and key performance indicators Assist in resolving complex building defects, disrepair cases, damp and mould issues, and technical repair challenges across the housing portfolio Carry out inspections and technical assessments to identify building defects and specify appropriate remedial solutions Ensure repairs and maintenance works are delivered in line with organisational standards, contractual obligations, health and safety legislation, and CDM regulations Monitor team workloads, productivity, and outputs to ensure effective service delivery and efficient use of resources Provide analysis and trend identification on complaints, recurring repairs, and contractor performance to support service improvement initiatives Develop and maintain strong working relationships with internal and external contractors, stakeholders, and operational teams Ensure expenditure is controlled in line with budget provisions and that planned or complex works are escalated appropriately to specialist teams Prepare monthly reports on team activities, performance, and operational issues for the Regional Property Manager Support the development and continuous improvement of surveyors and technical staff through coaching, mentoring, and knowledge sharing Ensure accurate use of systems and data to maximise operational efficiency and maintain high-quality property records Promote excellent customer service standards, ensuring residents are kept informed and supported throughout the repairs process Apply HHSRS principles effectively when assessing property conditions, hazards, and repair requirements Support the implementation of the organisation's customer experience strategy and continuous improvement objectives Participate in the Out of Hours rota as required Profile Proven experience managing a team within a responsive repairs, property maintenance, or housing surveying environment Strong technical knowledge of housing construction, building defects, maintenance diagnostics, and responsive repairs delivery Experience resolving complex repair issues, disrepair cases, and damp and mould diagnostics Strong understanding of the NHF Schedule of Rates (SOR), basket rates, and SCHOTT schedules Good knowledge of HHSRS assessments, health and safety legislation, and CDM regulations Experience working collaboratively with contractors and negotiating improvements in service delivery and value for money Ability to manage multiple priorities, projects, and operational demands within a fast-paced environment Strong communication and interpersonal skills with the ability to explain technical issues clearly to residents and non-technical stakeholders Excellent organisational skills with the ability to monitor workloads, outputs, and service performance effectively Ability to identify trends, analyse complaints, and implement service improvements proactively Experience developing and mentoring technical teams to improve performance and service quality Strong customer focus with a commitment to delivering safe, high-quality repairs and positive resident outcomes Ability to work independently, make sound decisions, and manage complex stakeholder relationships RICS qualification or working towards qualification (or equivalent) is essential Full UK driving licence required Job Offer Competitive salary of 58,664 - 61,751 Generous annual leave entitlement plus bank holidays Pension scheme with employer contribution Opportunity to lead on complex repairs and property maintenance cases across a large housing portfolio Strong focus on professional development, technical training, and career progression Collaborative working environment with exposure to operational, technical, and strategic property functions Opportunity to directly influence service quality, customer satisfaction, and housing standards Agile working arrangements available Stable and well-structured organisation with strong operational support systems and long-term investment in housing services
Jun 16, 2026
Full time
An exciting opportunity for an experienced Senior Surveyor to lead and support responsive repairs delivery across a large social housing portfolio, providing technical expertise on complex building defects, disrepair, damp and mould cases, and contractor performance. The role combines operational leadership, customer-focused service delivery, and team development to ensure repairs are completed safely, efficiently, and to a high standard. Client Details This opportunity sits within a leading housing organisation committed to maintaining and improving a large and diverse residential portfolio across London and the Midlands. The organisation places residents at the centre of service delivery, with a strong focus on safety, quality, compliance, and customer satisfaction. As part of the Property Services team, the organisation is seeking an experienced Senior Surveyor to provide technical leadership and operational support across responsive repairs and complex maintenance cases. The role plays a key part in ensuring repairs are diagnosed accurately, delivered efficiently, and completed to a high standard while maintaining strong contractor relationships and delivering excellent resident outcomes. This is an excellent opportunity to join a collaborative and forward-thinking property team, working closely with surveyors, contractors, operational managers, and residents to improve housing stock, resolve complex building issues, and drive continuous service improvement. Description Lead and support the Responsive Repairs Team in the diagnosis and delivery of reactive repairs within agreed timescales and quality standards Provide technical guidance and support to Repair Surveyors, including advice on Schedule of Rates (SOR), basket rates, SCHOTT schedules, and repair responsibility boundaries Support the Regional Property Manager and Responsive Repairs Manager in achieving service objectives and key performance indicators Assist in resolving complex building defects, disrepair cases, damp and mould issues, and technical repair challenges across the housing portfolio Carry out inspections and technical assessments to identify building defects and specify appropriate remedial solutions Ensure repairs and maintenance works are delivered in line with organisational standards, contractual obligations, health and safety legislation, and CDM regulations Monitor team workloads, productivity, and outputs to ensure effective service delivery and efficient use of resources Provide analysis and trend identification on complaints, recurring repairs, and contractor performance to support service improvement initiatives Develop and maintain strong working relationships with internal and external contractors, stakeholders, and operational teams Ensure expenditure is controlled in line with budget provisions and that planned or complex works are escalated appropriately to specialist teams Prepare monthly reports on team activities, performance, and operational issues for the Regional Property Manager Support the development and continuous improvement of surveyors and technical staff through coaching, mentoring, and knowledge sharing Ensure accurate use of systems and data to maximise operational efficiency and maintain high-quality property records Promote excellent customer service standards, ensuring residents are kept informed and supported throughout the repairs process Apply HHSRS principles effectively when assessing property conditions, hazards, and repair requirements Support the implementation of the organisation's customer experience strategy and continuous improvement objectives Participate in the Out of Hours rota as required Profile Proven experience managing a team within a responsive repairs, property maintenance, or housing surveying environment Strong technical knowledge of housing construction, building defects, maintenance diagnostics, and responsive repairs delivery Experience resolving complex repair issues, disrepair cases, and damp and mould diagnostics Strong understanding of the NHF Schedule of Rates (SOR), basket rates, and SCHOTT schedules Good knowledge of HHSRS assessments, health and safety legislation, and CDM regulations Experience working collaboratively with contractors and negotiating improvements in service delivery and value for money Ability to manage multiple priorities, projects, and operational demands within a fast-paced environment Strong communication and interpersonal skills with the ability to explain technical issues clearly to residents and non-technical stakeholders Excellent organisational skills with the ability to monitor workloads, outputs, and service performance effectively Ability to identify trends, analyse complaints, and implement service improvements proactively Experience developing and mentoring technical teams to improve performance and service quality Strong customer focus with a commitment to delivering safe, high-quality repairs and positive resident outcomes Ability to work independently, make sound decisions, and manage complex stakeholder relationships RICS qualification or working towards qualification (or equivalent) is essential Full UK driving licence required Job Offer Competitive salary of 58,664 - 61,751 Generous annual leave entitlement plus bank holidays Pension scheme with employer contribution Opportunity to lead on complex repairs and property maintenance cases across a large housing portfolio Strong focus on professional development, technical training, and career progression Collaborative working environment with exposure to operational, technical, and strategic property functions Opportunity to directly influence service quality, customer satisfaction, and housing standards Agile working arrangements available Stable and well-structured organisation with strong operational support systems and long-term investment in housing services
Hays
Site Manager
Hays Sheffield, Yorkshire
Site Manager Job , Sheffield , Social Housing upgrades, 12 months freelance work Your new companyYou'll be joining a well-established contractor specialising in social housing repairs, maintenance, and planned works across the UK. They have recently secured a major kitchen and bathroom upgrade programme in Sheffield, delivering modern, high-quality refurbishments to occupied social housing properties. With a strong pipeline of work and a reputation for excellent tenant care, this organisation offers stability, structure, and long-term opportunities for skilled trades professionals. Your new roleYou will be responsible for carrying out full kitchen and bathroom refurbishments within occupied social housing homes as part of a planned 12-month upgrade scheme. Duties may include: Rip-out and installation of new kitchens and/or bathrooms Basic plumbing, joinery, tiling, and patch plastering Ensuring all works meet safety, quality, and compliance standards Working respectfully in occupied properties and maintaining excellent tenant communication Completing job sheets and reporting progress to the site supervisor This is a full-time agency role with consistent work throughout the duration of the programme. What you'll need to succeed Proven experience in kitchen and/or bathroom upgrades within social housing or domestic settings Competency across multiple trades (plumbing, joinery, tiling, etc.) NVQ/City & Guilds or equivalent trade qualification (preferred) Full UK driving licence (company van may be provided depending on role) Strong customer-service approach and ability to work in occupied homes Ability to work independently and deliver high-quality workmanship What you'll get in return A long-term 12-month contract with consistent weekly hours Competitive hourly rate paid weekly via agency Opportunity to work on a major planned works programme with a respected contractor Supportive site management and clear workload scheduling Potential for extension or future projects upon successful completion If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 16, 2026
Seasonal
Site Manager Job , Sheffield , Social Housing upgrades, 12 months freelance work Your new companyYou'll be joining a well-established contractor specialising in social housing repairs, maintenance, and planned works across the UK. They have recently secured a major kitchen and bathroom upgrade programme in Sheffield, delivering modern, high-quality refurbishments to occupied social housing properties. With a strong pipeline of work and a reputation for excellent tenant care, this organisation offers stability, structure, and long-term opportunities for skilled trades professionals. Your new roleYou will be responsible for carrying out full kitchen and bathroom refurbishments within occupied social housing homes as part of a planned 12-month upgrade scheme. Duties may include: Rip-out and installation of new kitchens and/or bathrooms Basic plumbing, joinery, tiling, and patch plastering Ensuring all works meet safety, quality, and compliance standards Working respectfully in occupied properties and maintaining excellent tenant communication Completing job sheets and reporting progress to the site supervisor This is a full-time agency role with consistent work throughout the duration of the programme. What you'll need to succeed Proven experience in kitchen and/or bathroom upgrades within social housing or domestic settings Competency across multiple trades (plumbing, joinery, tiling, etc.) NVQ/City & Guilds or equivalent trade qualification (preferred) Full UK driving licence (company van may be provided depending on role) Strong customer-service approach and ability to work in occupied homes Ability to work independently and deliver high-quality workmanship What you'll get in return A long-term 12-month contract with consistent weekly hours Competitive hourly rate paid weekly via agency Opportunity to work on a major planned works programme with a respected contractor Supportive site management and clear workload scheduling Potential for extension or future projects upon successful completion If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Oscar Underhill Recruitment Solutions Ltd
Quantity Surveyor Social Housing
Oscar Underhill Recruitment Solutions Ltd Evesham, Worcestershire
Quantity Surveyor Location : Evesham, Worcestershire (Hybrid Working Available) Salary : £46,887 per annum + £1,300 Essential Car User Allowance Contract Type : Permanent, Full Time Hours : 37 hours per week, Monday to Friday We are seeking an experienced Quantity Surveyor with a strong background in social housing repairs, maintenance, and asset investment programmes. This is an excellent opportunity for a commercially focused professional who understands contractor management, Schedule of Rates (SoRs), valuations, payment assessments, and cost control from a client-side perspective. Reporting to the Senior Contract Manager, this role offers a blend of office-based, hybrid, and site-based working, providing commercial and financial oversight across a range of property services. You will play a key role in ensuring value for money, robust cost control, contractual compliance, and the successful delivery of customer-focused housing services. The Role As a Quantity Surveyor, you will provide professional commercial and quantity surveying support across responsive repairs, planned maintenance, and asset investment contracts. Working closely with contractors, consultants, and internal stakeholders, you will help drive financial performance, improve efficiencies, and ensure projects are delivered on time and within budget. Key Responsibilities : Manage the commercial and financial aspects of repairs, maintenance, and investment contracts. Prepare, monitor, and report on budgets, forecasts, expenditure, and financial performance. Assess and validate contractor valuations, applications for payment, variations, and final accounts Review and challenge contractor costs and claims to ensure compliance with contractual obligations and Schedule of Rates (SoRs). Undertake cost analysis, benchmarking, and value-for-money reviews to identify efficiencies and savings opportunities. Support procurement and tendering exercises, including preparation of tender documentation, pricing analysis, and evaluation processes. Assist in the management of contracts from tender stage through to final account settlement. Work closely with operational teams to monitor contractor performance in relation to cost, quality, and service delivery. Provide commercial advice and support across the Property Directorate. Support the management of disrepair cases, insurance claims, and complex property projects from a contractual and financial perspective. Conduct site visits to validate completed works, variations, and contractor valuations. Prepare financial reports, performance data, and management information for key stakeholders. Drive continuous improvement initiatives and contribute to the development of efficient processes and systems. About You Proven experience working as a Quantity Surveyor within Social Housing, Housing Maintenance, Responsive Repairs, Planned Works, Voids, or Asset Management. Degree-qualified or professionally qualified in Quantity Surveying, Construction Management, or a related discipline. Experience working within a Quantity Surveyor or Commercial Surveyor role within construction, housing, property maintenance, or asset management. Strong understanding of construction contracts, commercial management, and cost control principles. Experience managing contractor payments, valuations, variations, and final accounts. Knowledge of responsive repairs, planned maintenance, capital works, or housing asset investment programmes. Strong working knowledge of Schedule of Rates (SoRs), contractor valuations, payment assessments, variations, and cost management is essential. Experience acting on the client side, managing contractors and ensuring value for money across repairs and maintenance programmes. Excellent analytical, budgeting, forecasting, and financial reporting skills. Strong stakeholder management and communication skills with the confidence to challenge and influence appropriately. Highly organised with strong attention to detail and the ability to manage multiple priorities. Full UK Driving Licence and access to a vehicle insured for business use. Benefits Hybrid working and flexible hours. £1,300 annual car allowance plus mileage expenses. 25 days holiday plus bank holidays (rising with service). Up to 9% employer pension contribution. And So much more! Quantity Surveyor Commercial Surveyor Senior Quantity Surveyor Housing Association Social Housing Repairs & Maintenance Planned Works Asset Management Contract Management Procurement Cost Control Valuations Budget Management Construction Worcestershire Evesham
Jun 15, 2026
Full time
Quantity Surveyor Location : Evesham, Worcestershire (Hybrid Working Available) Salary : £46,887 per annum + £1,300 Essential Car User Allowance Contract Type : Permanent, Full Time Hours : 37 hours per week, Monday to Friday We are seeking an experienced Quantity Surveyor with a strong background in social housing repairs, maintenance, and asset investment programmes. This is an excellent opportunity for a commercially focused professional who understands contractor management, Schedule of Rates (SoRs), valuations, payment assessments, and cost control from a client-side perspective. Reporting to the Senior Contract Manager, this role offers a blend of office-based, hybrid, and site-based working, providing commercial and financial oversight across a range of property services. You will play a key role in ensuring value for money, robust cost control, contractual compliance, and the successful delivery of customer-focused housing services. The Role As a Quantity Surveyor, you will provide professional commercial and quantity surveying support across responsive repairs, planned maintenance, and asset investment contracts. Working closely with contractors, consultants, and internal stakeholders, you will help drive financial performance, improve efficiencies, and ensure projects are delivered on time and within budget. Key Responsibilities : Manage the commercial and financial aspects of repairs, maintenance, and investment contracts. Prepare, monitor, and report on budgets, forecasts, expenditure, and financial performance. Assess and validate contractor valuations, applications for payment, variations, and final accounts Review and challenge contractor costs and claims to ensure compliance with contractual obligations and Schedule of Rates (SoRs). Undertake cost analysis, benchmarking, and value-for-money reviews to identify efficiencies and savings opportunities. Support procurement and tendering exercises, including preparation of tender documentation, pricing analysis, and evaluation processes. Assist in the management of contracts from tender stage through to final account settlement. Work closely with operational teams to monitor contractor performance in relation to cost, quality, and service delivery. Provide commercial advice and support across the Property Directorate. Support the management of disrepair cases, insurance claims, and complex property projects from a contractual and financial perspective. Conduct site visits to validate completed works, variations, and contractor valuations. Prepare financial reports, performance data, and management information for key stakeholders. Drive continuous improvement initiatives and contribute to the development of efficient processes and systems. About You Proven experience working as a Quantity Surveyor within Social Housing, Housing Maintenance, Responsive Repairs, Planned Works, Voids, or Asset Management. Degree-qualified or professionally qualified in Quantity Surveying, Construction Management, or a related discipline. Experience working within a Quantity Surveyor or Commercial Surveyor role within construction, housing, property maintenance, or asset management. Strong understanding of construction contracts, commercial management, and cost control principles. Experience managing contractor payments, valuations, variations, and final accounts. Knowledge of responsive repairs, planned maintenance, capital works, or housing asset investment programmes. Strong working knowledge of Schedule of Rates (SoRs), contractor valuations, payment assessments, variations, and cost management is essential. Experience acting on the client side, managing contractors and ensuring value for money across repairs and maintenance programmes. Excellent analytical, budgeting, forecasting, and financial reporting skills. Strong stakeholder management and communication skills with the confidence to challenge and influence appropriately. Highly organised with strong attention to detail and the ability to manage multiple priorities. Full UK Driving Licence and access to a vehicle insured for business use. Benefits Hybrid working and flexible hours. £1,300 annual car allowance plus mileage expenses. 25 days holiday plus bank holidays (rising with service). Up to 9% employer pension contribution. And So much more! Quantity Surveyor Commercial Surveyor Senior Quantity Surveyor Housing Association Social Housing Repairs & Maintenance Planned Works Asset Management Contract Management Procurement Cost Control Valuations Budget Management Construction Worcestershire Evesham
SNG (Sovereign Network Group)
Maintenance Surveyor - London and Herts
SNG (Sovereign Network Group)
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Hive Hub covering Wembley and Hertfordshire area. Working across 25,000 properties. The role Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need To be successful in this role you will need: HNC in building related subject. Knowledge and understanding of the diverse lifestyles and needs of residents. Knowledge of repairs and maintenance in the context of social housing. Knowledge of the building industry. Ability to work to tight deadlines. Experience with Landlord and tenant issues arising from leasehold properties. Relevant experience in a maintenance & reactive/responsive repairs capacity with a sound technical knowledge of building maintenance services. Experience of undertaking complex defect diagnoses across building types (including modern methods of construction), building technologies and building services. Experience of working with residents and involving them in monitoring and shaping services. Experience of managing and administrating large and complex contracts delivering high volumes of multidisciplinary repairs to housing. Experience of project managing planned maintenance and/or major repairs, especially in respect of void works, elemental replacements, etc. Desirable Technical member of the RICS (Tech RICS) or relevant construction qualification. Knowledge of housing, housing law and the regulatory framework. Knowledge of partnering and a range of procurement mechanisms and procedures. Knowledge of Building practice, building law and emerging trends. Knowledge of Party Wall procedures and practice. Ability to contribute to budget setting. Experience of implementing quality systems. There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.
Jun 15, 2026
Full time
Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters. We are now the 6th largest housing association by size - with almost 3000 colleagues, over 85,000 homes and over 200,000 customers across London and the South. We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Hive Hub covering Wembley and Hertfordshire area. Working across 25,000 properties. The role Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers. You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit. You'll also be responsible for: Carrying out inspections as needed prior to, during and on completion of repairs Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction Maintaining high quality data within the property systems Ensuring a detailed local knowledge of customer, asset and investment needs across your locality Developing own capability through continual personal and professional development to ensure knowledge is kept up to date What you'll need To be successful in this role you will need: HNC in building related subject. Knowledge and understanding of the diverse lifestyles and needs of residents. Knowledge of repairs and maintenance in the context of social housing. Knowledge of the building industry. Ability to work to tight deadlines. Experience with Landlord and tenant issues arising from leasehold properties. Relevant experience in a maintenance & reactive/responsive repairs capacity with a sound technical knowledge of building maintenance services. Experience of undertaking complex defect diagnoses across building types (including modern methods of construction), building technologies and building services. Experience of working with residents and involving them in monitoring and shaping services. Experience of managing and administrating large and complex contracts delivering high volumes of multidisciplinary repairs to housing. Experience of project managing planned maintenance and/or major repairs, especially in respect of void works, elemental replacements, etc. Desirable Technical member of the RICS (Tech RICS) or relevant construction qualification. Knowledge of housing, housing law and the regulatory framework. Knowledge of partnering and a range of procurement mechanisms and procedures. Knowledge of Building practice, building law and emerging trends. Knowledge of Party Wall procedures and practice. Ability to contribute to budget setting. Experience of implementing quality systems. There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.
EasyWebRecruitment.com
Maintenance Surveyor
EasyWebRecruitment.com Camberley, Surrey
A place to make things happen Salary: £46,620 per annum, pro rata (includes regional uplift and car allowance) Location: Hybrid, Camberley & surrounding areas with occasional travel to Ashford, Kent Contract: 6 month Fixed Term Contract, 35 hours per week, Monday Friday 9am to 5pm plus on call as required Our client believes everyone should have a safe and affordable place to call home. It's this belief that drives everything they do and inspires them to go above and beyond for their customers. They pride themselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at our client. About the role As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with their teams and contractors to provide customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure their property services are constantly improving. The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on their bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold their Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner. In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk. Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to our client's mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £42,009 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary. You'll also receive an 8% regional uplift of £3,361 per annum, pro rata, plus an additional essential user car allowance starting at £1,250 per annum, pro rata. About you You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you'll be travelling around different sites, you'll also need a full UK driving licence and access to a vehicle. Successful candidates will be subject to a DBS and social media check. Interviews Our client wants your candidate experience to reflect who they are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You'll learn more about the role and team, and they'll get to know you your experience, goals, and what you bring. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Our client aims to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future Our client has big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in a collaborative environment, and take your career in different directions. Benefits include: 28 days holiday plus bank holidays (pro rata for part time), an extra day's leave to celebrate your birthday and the option to purchase more Cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice Life assurance at three times your salary Our client is committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of the recruitment process, please let them know and they will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK. The organisation does not currently hold a sponsorship licence. If you're looking for a place you can make a positive difference to society, to the organisation and to your future, apply now. Recruitment Agencies: The organisation works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role. REF-
Jun 15, 2026
Full time
A place to make things happen Salary: £46,620 per annum, pro rata (includes regional uplift and car allowance) Location: Hybrid, Camberley & surrounding areas with occasional travel to Ashford, Kent Contract: 6 month Fixed Term Contract, 35 hours per week, Monday Friday 9am to 5pm plus on call as required Our client believes everyone should have a safe and affordable place to call home. It's this belief that drives everything they do and inspires them to go above and beyond for their customers. They pride themselves in understanding their needs and delivering the best customer service, every time. They're also proud to be at the forefront of change. They're on a journey of transformation, finding new ways to support their customers - and their people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at our client. About the role As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with their teams and contractors to provide customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure their property services are constantly improving. The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on their bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold their Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner. In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk. Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to our client's mission of providing quality homes and services. Salary The spot salary for the Maintenance Surveyor post is £42,009 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary. You'll also receive an 8% regional uplift of £3,361 per annum, pro rata, plus an additional essential user car allowance starting at £1,250 per annum, pro rata. About you You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you'll be travelling around different sites, you'll also need a full UK driving licence and access to a vehicle. Successful candidates will be subject to a DBS and social media check. Interviews Our client wants your candidate experience to reflect who they are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You'll learn more about the role and team, and they'll get to know you your experience, goals, and what you bring. Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Our client aims to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future Our client has big ambitions. That means they need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in a collaborative environment, and take your career in different directions. Benefits include: 28 days holiday plus bank holidays (pro rata for part time), an extra day's leave to celebrate your birthday and the option to purchase more Cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice Life assurance at three times your salary Our client is committed to making their recruitment process accessible and inclusive. If you require reasonable adjustments to any part of the recruitment process, please let them know and they will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or they receive a high volume of applications, they may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK. The organisation does not currently hold a sponsorship licence. If you're looking for a place you can make a positive difference to society, to the organisation and to your future, apply now. Recruitment Agencies: The organisation works exclusively with partners on their preferred supplier list (PSL) and does not accept unsolicited CVs or speculative approaches from agencies for this role. REF-
Insignis
Operations Manager (Planning, Scheduling)
Insignis
Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.
Jun 15, 2026
Full time
Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.
Daniel Owen Ltd
Electrial Manager
Daniel Owen Ltd
Electrial Manager South London - Sutton Temp on going 40 hours per week up to 516 per day Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the South London - Sutton area who are looking for a highly skilled Electrial Manager to join their team. Purpose of the Job - Electrial Manager Working together to deliver homes and communities where residents feel happy and secure. Key Responsibilities Responsible for the operational management and delivery of M&E works programmes and projects. Contract manage and monitor service providers delivering the M&E repairs, maintenance, and servicing contracts and ensure the client is statutory compliant in all aspects. Undertake pre and post inspections of works and servicing to monitor quality and ensure the service provider is meeting the contract specification or brief. Forecast annual budgets and manage monthly cash flow and expenditure to meet approved sums. Deliver a high quality and 'best in class' repairs service to customers demonstrated by high levels of satisfaction. Effectively manage relationships with key contract partnerships and supply chain to ensure contractual, procurement, statutory and regulatory compliance. Produce feasibility studies, options appraisals and technical advice on M&E and compliance related topics. Ensure compliance with all relevant statutory and regulatory requirements. Address complaints appropriately and within required timescales.
Jun 15, 2026
Seasonal
Electrial Manager South London - Sutton Temp on going 40 hours per week up to 516 per day Social Housing Experience Needed Daniel Owen are proud to be representing a well-known company based in the South London - Sutton area who are looking for a highly skilled Electrial Manager to join their team. Purpose of the Job - Electrial Manager Working together to deliver homes and communities where residents feel happy and secure. Key Responsibilities Responsible for the operational management and delivery of M&E works programmes and projects. Contract manage and monitor service providers delivering the M&E repairs, maintenance, and servicing contracts and ensure the client is statutory compliant in all aspects. Undertake pre and post inspections of works and servicing to monitor quality and ensure the service provider is meeting the contract specification or brief. Forecast annual budgets and manage monthly cash flow and expenditure to meet approved sums. Deliver a high quality and 'best in class' repairs service to customers demonstrated by high levels of satisfaction. Effectively manage relationships with key contract partnerships and supply chain to ensure contractual, procurement, statutory and regulatory compliance. Produce feasibility studies, options appraisals and technical advice on M&E and compliance related topics. Ensure compliance with all relevant statutory and regulatory requirements. Address complaints appropriately and within required timescales.
Fortus Recruitment Group
Fire Door Carpenter
Fortus Recruitment Group Thetford, Norfolk
Fortus Recruitment are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently recruiting for an experienced Fire Door Carpenter to join a growing passive fire protection contractor covering Norwich, Thetford, and surrounding areas. Working across a mixture of commercial and social housing projects, you will be responsible for the installation, maintenance, and remedial works of fire doors, ensuring all works are completed in line with BM TRADA standards, manufacturer specifications, and current fire safety regulations. This is an excellent opportunity for a skilled carpenter with fire door experience looking to join a reputable business offering long-term work and career progression. Key Responsibilities: Installation of FD30 and FD60 fire door sets. Carrying out fire door remedial works and upgrades. Replacing and adjusting ironmongery including hinges, closers, locks, seals, and signage. Installing intumescent strips, smoke seals, drop seals, and fire-rated components. Conducting inspections of existing fire doors and identifying defects. Ensuring all works comply with BM TRADA standards and manufacturer installation requirements. Accurately completing site paperwork, compliance records, and photographic evidence. Maintaining a high standard of workmanship and health & safety compliance at all times. Liaising with site managers, tenants, and clients in a professional manner. Requirements: Proven experience as a Fire Door Carpenter. Strong knowledge of fire door installation and remedial works. Experience working within social housing and/or commercial environments. Ability to interpret technical drawings and manufacturer specifications. Good understanding of current fire safety legislation and industry standards. Full UK Driving Licence. Own tools. Desirable Qualifications: BM TRADA Fire Door Installation Qualification. FIRAS accreditation. NVQ Level 2 or 3 in Carpentry & Joinery. CSCS Card. Asbestos Awareness. Manual Handling. Working at Height. What's on Offer: £36,000 - £43,000 per annum (depending on experience). Permanent PAYE position. Company vehicle and fuel card (where applicable). Ongoing training and development. Stable workload across commercial and social housing projects. Opportunity to progress within a growing passive fire protection business. Please send your CV for consideration or call the office and ask Ella for more details Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer. INDET
Jun 14, 2026
Full time
Fortus Recruitment are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently recruiting for an experienced Fire Door Carpenter to join a growing passive fire protection contractor covering Norwich, Thetford, and surrounding areas. Working across a mixture of commercial and social housing projects, you will be responsible for the installation, maintenance, and remedial works of fire doors, ensuring all works are completed in line with BM TRADA standards, manufacturer specifications, and current fire safety regulations. This is an excellent opportunity for a skilled carpenter with fire door experience looking to join a reputable business offering long-term work and career progression. Key Responsibilities: Installation of FD30 and FD60 fire door sets. Carrying out fire door remedial works and upgrades. Replacing and adjusting ironmongery including hinges, closers, locks, seals, and signage. Installing intumescent strips, smoke seals, drop seals, and fire-rated components. Conducting inspections of existing fire doors and identifying defects. Ensuring all works comply with BM TRADA standards and manufacturer installation requirements. Accurately completing site paperwork, compliance records, and photographic evidence. Maintaining a high standard of workmanship and health & safety compliance at all times. Liaising with site managers, tenants, and clients in a professional manner. Requirements: Proven experience as a Fire Door Carpenter. Strong knowledge of fire door installation and remedial works. Experience working within social housing and/or commercial environments. Ability to interpret technical drawings and manufacturer specifications. Good understanding of current fire safety legislation and industry standards. Full UK Driving Licence. Own tools. Desirable Qualifications: BM TRADA Fire Door Installation Qualification. FIRAS accreditation. NVQ Level 2 or 3 in Carpentry & Joinery. CSCS Card. Asbestos Awareness. Manual Handling. Working at Height. What's on Offer: £36,000 - £43,000 per annum (depending on experience). Permanent PAYE position. Company vehicle and fuel card (where applicable). Ongoing training and development. Stable workload across commercial and social housing projects. Opportunity to progress within a growing passive fire protection business. Please send your CV for consideration or call the office and ask Ella for more details Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer. INDET

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