Project Manager Home working/remote £70,000 - £85,000 + 10% bonus and car allowance The Company Our client is a global leader in warehouse automation solutions, delivering cutting-edge systems that transform supply chain and fulfilment operations for some of the world's leading retailers, manufacturers, healthcare providers, and logistics businesses. With a strong UK presence and an international reputation for innovation, the business delivers complex, high-value projects that improve efficiency, accuracy, scalability, and operational performance for customers across multiple sectors. Continued investment in technology, people, and long-term customer partnerships means they are now looking to hire a Project Manager. The Role As Project Manager, you will take full ownership of major automation projects from contract award through to customer handover. Acting as the central point of coordination between customers, suppliers, and internal teams, you will ensure projects are delivered safely, profitably, on schedule, and to the agreed specification. Managing project values typically from £10m upwards, you will oversee all phases of delivery including design, procurement, installation, commissioning, testing, and go-live, while maintaining control of budgets, schedules, risks, resources, and stakeholder expectations: Lead the delivery of complex automation projects throughout the full project lifecycle, from contract award to customer handover. Develop and manage project plans, schedules, budgets, forecasts, and resources to ensure successful project execution. Coordinate multidisciplinary teams across engineering, software, procurement, installation, and commissioning functions. Act as the primary customer contact, managing stakeholder relationships, communications, and project governance. Monitor project performance, including risks, issues, change control, commercial performance, and delivery milestones. Oversee installation, testing, commissioning, system acceptance, training, and the successful transition to ongoing support teams. The Candidate To be successful in your application for this Project Manager role you will need: Proven experience delivering complex or multi-site engineering projects. Strong commercial, planning, and stakeholder management skills. Experience leading cross-functional teams and managing suppliers. Confident customer-facing professional with excellent communication skills. Able to manage multiple priorities in a fast-paced project environment. The Benefits For this Project Manager role the following benefits are on offer: £70,000 - £85,000 base salary dependent on experience 10% annual bonus Car allowance of £650 per month 6% employer pension Private Healthcare Life insurance 25 days holiday + bank holidays If you re interested please apply online, send your CV to (url removed) or give me a call on (phone number removed). ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website. ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Jun 16, 2026
Full time
Project Manager Home working/remote £70,000 - £85,000 + 10% bonus and car allowance The Company Our client is a global leader in warehouse automation solutions, delivering cutting-edge systems that transform supply chain and fulfilment operations for some of the world's leading retailers, manufacturers, healthcare providers, and logistics businesses. With a strong UK presence and an international reputation for innovation, the business delivers complex, high-value projects that improve efficiency, accuracy, scalability, and operational performance for customers across multiple sectors. Continued investment in technology, people, and long-term customer partnerships means they are now looking to hire a Project Manager. The Role As Project Manager, you will take full ownership of major automation projects from contract award through to customer handover. Acting as the central point of coordination between customers, suppliers, and internal teams, you will ensure projects are delivered safely, profitably, on schedule, and to the agreed specification. Managing project values typically from £10m upwards, you will oversee all phases of delivery including design, procurement, installation, commissioning, testing, and go-live, while maintaining control of budgets, schedules, risks, resources, and stakeholder expectations: Lead the delivery of complex automation projects throughout the full project lifecycle, from contract award to customer handover. Develop and manage project plans, schedules, budgets, forecasts, and resources to ensure successful project execution. Coordinate multidisciplinary teams across engineering, software, procurement, installation, and commissioning functions. Act as the primary customer contact, managing stakeholder relationships, communications, and project governance. Monitor project performance, including risks, issues, change control, commercial performance, and delivery milestones. Oversee installation, testing, commissioning, system acceptance, training, and the successful transition to ongoing support teams. The Candidate To be successful in your application for this Project Manager role you will need: Proven experience delivering complex or multi-site engineering projects. Strong commercial, planning, and stakeholder management skills. Experience leading cross-functional teams and managing suppliers. Confident customer-facing professional with excellent communication skills. Able to manage multiple priorities in a fast-paced project environment. The Benefits For this Project Manager role the following benefits are on offer: £70,000 - £85,000 base salary dependent on experience 10% annual bonus Car allowance of £650 per month 6% employer pension Private Healthcare Life insurance 25 days holiday + bank holidays If you re interested please apply online, send your CV to (url removed) or give me a call on (phone number removed). ATA Recruitment specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website. ATA is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation
Your new company This is a large, values-led multi-academy trust operating a diverse network of primary and secondary schools across communities in the North of England. With a strong commitment to inclusive education, they place collaboration, community engagement, and student wellbeing at the heart of everything they do. The trust supports thousands of pupils and staff across multiple sites, underpinned by a centralised service model that provides strategic and operational support across areas such as IT, estates, HR, and finance. Technology plays a vital role in enabling high-quality teaching and learning, and they are committed to maintaining reliable, secure, and forward-thinking digital infrastructure across all our schools. They foster a culture of teamwork, continuous improvement, and professional development, offering colleagues the opportunity to contribute to meaningful work that positively impacts young people's lives. With a hub of schools based in the Staffordshire region, they are looking to expand their IT team with the appointment of a Mobile IT Engineer. Your new role This is a newly created role for a Mobile IT Engineer to join this well-established team, reporting to the Regional IT Manager and being responsible for supporting their Staffordshire schools. As Mobile IT Engineer, you will be responsible for providing expert IT support for hardware, software and cloud platforms, working closely with the wider IT team and ensuring a high level of IT service is provided to end users. This will involve driving the trust's cloud-first strategy, as well as supporting any upcoming IT projects which are focused on modernising the infrastructure, to overall have a positive impact on teaching and learning in the classroom. What you'll need to succeed In order to be successful in securing this position, you will have recent IT Technician/IT Engineer/IT Support experience, ideally with experience working in an educational setting where you are face to face with end users. You will have a strong knowledge of systems and technologies in the educational sector, with experience working on Google being advantageous. Please note, as this is a mobile role, you must have your own vehicle and a valid UK driving licence. What you'll get in return In return, you will be paid a competitive salary of between 31,000 and 33,600 dependent on experience and will be joining a well-established team where you will be fully supported. The organisation fosters a culture of development, evidenced by multiple internal promotions over the last few months, and you will therefore be given further training and support to encourage your career development. In addition, you will gain access to a local government pension scheme, receive 32 days holiday plus bank and also access to various lifestyle benefits such as retail discounts and gym membership discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 16, 2026
Full time
Your new company This is a large, values-led multi-academy trust operating a diverse network of primary and secondary schools across communities in the North of England. With a strong commitment to inclusive education, they place collaboration, community engagement, and student wellbeing at the heart of everything they do. The trust supports thousands of pupils and staff across multiple sites, underpinned by a centralised service model that provides strategic and operational support across areas such as IT, estates, HR, and finance. Technology plays a vital role in enabling high-quality teaching and learning, and they are committed to maintaining reliable, secure, and forward-thinking digital infrastructure across all our schools. They foster a culture of teamwork, continuous improvement, and professional development, offering colleagues the opportunity to contribute to meaningful work that positively impacts young people's lives. With a hub of schools based in the Staffordshire region, they are looking to expand their IT team with the appointment of a Mobile IT Engineer. Your new role This is a newly created role for a Mobile IT Engineer to join this well-established team, reporting to the Regional IT Manager and being responsible for supporting their Staffordshire schools. As Mobile IT Engineer, you will be responsible for providing expert IT support for hardware, software and cloud platforms, working closely with the wider IT team and ensuring a high level of IT service is provided to end users. This will involve driving the trust's cloud-first strategy, as well as supporting any upcoming IT projects which are focused on modernising the infrastructure, to overall have a positive impact on teaching and learning in the classroom. What you'll need to succeed In order to be successful in securing this position, you will have recent IT Technician/IT Engineer/IT Support experience, ideally with experience working in an educational setting where you are face to face with end users. You will have a strong knowledge of systems and technologies in the educational sector, with experience working on Google being advantageous. Please note, as this is a mobile role, you must have your own vehicle and a valid UK driving licence. What you'll get in return In return, you will be paid a competitive salary of between 31,000 and 33,600 dependent on experience and will be joining a well-established team where you will be fully supported. The organisation fosters a culture of development, evidenced by multiple internal promotions over the last few months, and you will therefore be given further training and support to encourage your career development. In addition, you will gain access to a local government pension scheme, receive 32 days holiday plus bank and also access to various lifestyle benefits such as retail discounts and gym membership discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Deputy Director of IT Location: Cambridge Salary : £65,000 per annum, depending on qualifications and experience. Vacancy Type: Full Time, Permanent The Perse School has a rare opportunity for an experienced IT professional to play a key role in the strategic development of technology across the School as Deputy Director of IT. This newly enhanced leadership role offers the chance to play a pivotal part in shaping and delivering technology services across our thriving community. Working closely with the Director of IT, you will help drive the School's technology strategy while remaining actively involved in the day-to-day delivery of IT services, infrastructure, cyber security and digital innovation. Leading a skilled IT team, you will oversee operational excellence across our three Cambridge-based schools, ensuring that technology continues to support outstanding teaching, learning and business operations. You will contribute to major projects, champion service improvement, strengthen cyber resilience and help evaluate emerging technologies, including the safe and effective use of artificial intelligence within education. This is an exciting opportunity for a technically strong and collaborative leader who enjoys working across all levels of an organisation, from strategic planning and project delivery to supporting colleagues and end users. The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. Job Purpose To support the Director of IT in the strategic leadership, operational management and development of IT services across the Perse School. The Deputy Director of IT s role will include: Lead day-to-day IT operations across the three schools Deputise for the Director of IT when required Provide senior technical and managerial leadership to the IT team Drive service excellence, technical standards, cyber resilience and continuous improvement The role combines operational leadership, senior technical oversight, hands-on involvement in the delivery and support of IT services, and an increasing strategic contribution to the development of technology across the School. In the absence of the Director of IT, the Deputy Director of IT will assume responsibility for the operational leadership of the department, when required, representation at relevant internal meetings, including the Senior Bursary Team and the Executive Leadership Team meetings and urgent strategic and security decision making To Apply If you feel you are a suitable candidate and would like to work for Perse School, please click apply to be redirected to their website to complete your application. Closing date: Friday 19th June at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
Jun 16, 2026
Full time
Deputy Director of IT Location: Cambridge Salary : £65,000 per annum, depending on qualifications and experience. Vacancy Type: Full Time, Permanent The Perse School has a rare opportunity for an experienced IT professional to play a key role in the strategic development of technology across the School as Deputy Director of IT. This newly enhanced leadership role offers the chance to play a pivotal part in shaping and delivering technology services across our thriving community. Working closely with the Director of IT, you will help drive the School's technology strategy while remaining actively involved in the day-to-day delivery of IT services, infrastructure, cyber security and digital innovation. Leading a skilled IT team, you will oversee operational excellence across our three Cambridge-based schools, ensuring that technology continues to support outstanding teaching, learning and business operations. You will contribute to major projects, champion service improvement, strengthen cyber resilience and help evaluate emerging technologies, including the safe and effective use of artificial intelligence within education. This is an exciting opportunity for a technically strong and collaborative leader who enjoys working across all levels of an organisation, from strategic planning and project delivery to supporting colleagues and end users. The Perse School Cambridge is one of the country s leading independent co-educational day schools for children aged 3-18. Our aim is to be a leading employer of choice. This means we strive to be a school where staff say they are proud and excited to work, and feel valued, respected and motivated. We are committed to providing a very competitive salary and benefits scheme at the same time as offering a wide range of opportunities for personal and professional development. We want our staff to feel engaged and purposeful so that they, in turn, help pupils to be happy and successful. Job Purpose To support the Director of IT in the strategic leadership, operational management and development of IT services across the Perse School. The Deputy Director of IT s role will include: Lead day-to-day IT operations across the three schools Deputise for the Director of IT when required Provide senior technical and managerial leadership to the IT team Drive service excellence, technical standards, cyber resilience and continuous improvement The role combines operational leadership, senior technical oversight, hands-on involvement in the delivery and support of IT services, and an increasing strategic contribution to the development of technology across the School. In the absence of the Director of IT, the Deputy Director of IT will assume responsibility for the operational leadership of the department, when required, representation at relevant internal meetings, including the Senior Bursary Team and the Executive Leadership Team meetings and urgent strategic and security decision making To Apply If you feel you are a suitable candidate and would like to work for Perse School, please click apply to be redirected to their website to complete your application. Closing date: Friday 19th June at midday but applications will be considered as they are received; The Perse School reserves the right to make an appointment before the closing date. Safer Recruitment The Perse School recognises that an important element in safeguarding our pupils is a robust recruitment process that incorporates measures to deter, reject or identify people who might abuse children, or who are otherwise unsuited to work with them. We are committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post including: references from previous employers, a Disclosure and Barring Service check at the enhanced level, as well as eligibility to work in the UK (in compliance with UK immigration regulations).All work carried out at the School on a regular basis amounts to regulated activity. This role is also exempt from the Rehabilitation of Offenders Act 1974. Safeguarding and promoting the welfare of children is everyone's responsibility. The School is committed to acting in the best interests of the child so as to safeguard and promote the welfare of children and young people. The School requires everyone who comes into contact with children and their families to share this commitment. Interviews will be conducted in person, and they will explore candidates suitability to work with children.
Martin Veasey Talent Solutions
Tewkesbury, Gloucestershire
SITE HUMAN RESOURCES OFFICER Manufacturing / Engineering Environment 45,000- 50,000 + Benefits + Career Development Tewkesbury, Gloucestershire On-Site HR Generalist Full Employee Lifecycle Responsibility Standalone Site HR Role This is not a traditional HR role operating within a highly corporate environment supported by large HR teams and shared service centres. Instead, this is a highly operational, site-based HR Generalist opportunity embedded directly within a growing engineering and manufacturing business operating across advanced technology and high-reliability sectors including defence, aerospace and advanced engineering. The organisation has experienced significant growth and operational investment in recent years and is continuing to scale capability, strengthen processes and invest in its people infrastructure. As a result, there is now a requirement for a visible, relationship-focused and commercially aware HR professional capable of supporting managers and employees across the full employee lifecycle. This is a fully on-site role based in Tewkesbury and will suit somebody who genuinely enjoys being operationally involved, visible across the workforce and closely engaged with employees and leadership teams on a day-to-day basis. Working closely with the Group HR Director, who remains highly operational within the business and is regularly on site, the Site Human Resources Officer will operate as the standalone HR presence supporting the day-to-day HR function across the site. The role combines operational HR support with significant HR administration responsibility and will support a broad range of HR generalist activities including: employee relations, recruitment and onboarding, absence management, performance management, employee engagement, HR administration and documentation, HR reporting and systems, manager coaching and support, and continuous improvement of people processes. The successful individual must therefore be comfortable operating within a standalone HR environment and genuinely enjoy the practical and administrative aspects of HR alongside employee interaction and operational support. The role will also provide involvement in several ongoing organisational development and people initiatives including apprenticeship programmes, employee engagement activity, leadership capability development, Investors in People implementation and wider workforce improvement projects. The organisation operates within a practical, fast-paced and highly collaborative manufacturing environment. Approximately 70% of the workforce operates within blue-collar production functions across a 24/7 operation and managers value visible, approachable and pragmatic HR support. This is therefore not a role suited to individuals seeking a heavily remote, purely strategic or highly process-driven corporate HR environment. Instead, the successful candidate will become: the day-to-day HR presence on site, a trusted support partner to operational managers, a visible point of contact for employees, and an important contributor to workforce engagement, communication and organisational development. The successful individual will need to be: approachable, organised, resilient, commercially aware, highly collaborative, and comfortable operating within a fast-moving manufacturing setting where priorities can shift quickly. Candidates are likely to have gained previous HR generalist experience within manufacturing, engineering, logistics, industrial, technical or similarly operational environments and must hold CIPD Level 5 qualification as a minimum. This opportunity offers unusually broad operational exposure and genuine long-term development potential for an ambitious HR professional seeking progression within a growing engineering-led group. The successful individual will receive direct mentoring and support from an experienced Group HR Director while gaining exposure to a broad range of commercially focused HR activities and projects. The remuneration package includes: 45,000- 50,000 salary dependent on experience Pension Life assurance Wellbeing support EV salary sacrifice scheme Cycle to work scheme Employee assistance programme Ongoing career development and mentoring This is an excellent opportunity for a highly operational HR professional who enjoys visible, relationship-led HR and wants to build a long-term career within a growing manufacturing and engineering organisation. #(phone number removed)
Jun 16, 2026
Full time
SITE HUMAN RESOURCES OFFICER Manufacturing / Engineering Environment 45,000- 50,000 + Benefits + Career Development Tewkesbury, Gloucestershire On-Site HR Generalist Full Employee Lifecycle Responsibility Standalone Site HR Role This is not a traditional HR role operating within a highly corporate environment supported by large HR teams and shared service centres. Instead, this is a highly operational, site-based HR Generalist opportunity embedded directly within a growing engineering and manufacturing business operating across advanced technology and high-reliability sectors including defence, aerospace and advanced engineering. The organisation has experienced significant growth and operational investment in recent years and is continuing to scale capability, strengthen processes and invest in its people infrastructure. As a result, there is now a requirement for a visible, relationship-focused and commercially aware HR professional capable of supporting managers and employees across the full employee lifecycle. This is a fully on-site role based in Tewkesbury and will suit somebody who genuinely enjoys being operationally involved, visible across the workforce and closely engaged with employees and leadership teams on a day-to-day basis. Working closely with the Group HR Director, who remains highly operational within the business and is regularly on site, the Site Human Resources Officer will operate as the standalone HR presence supporting the day-to-day HR function across the site. The role combines operational HR support with significant HR administration responsibility and will support a broad range of HR generalist activities including: employee relations, recruitment and onboarding, absence management, performance management, employee engagement, HR administration and documentation, HR reporting and systems, manager coaching and support, and continuous improvement of people processes. The successful individual must therefore be comfortable operating within a standalone HR environment and genuinely enjoy the practical and administrative aspects of HR alongside employee interaction and operational support. The role will also provide involvement in several ongoing organisational development and people initiatives including apprenticeship programmes, employee engagement activity, leadership capability development, Investors in People implementation and wider workforce improvement projects. The organisation operates within a practical, fast-paced and highly collaborative manufacturing environment. Approximately 70% of the workforce operates within blue-collar production functions across a 24/7 operation and managers value visible, approachable and pragmatic HR support. This is therefore not a role suited to individuals seeking a heavily remote, purely strategic or highly process-driven corporate HR environment. Instead, the successful candidate will become: the day-to-day HR presence on site, a trusted support partner to operational managers, a visible point of contact for employees, and an important contributor to workforce engagement, communication and organisational development. The successful individual will need to be: approachable, organised, resilient, commercially aware, highly collaborative, and comfortable operating within a fast-moving manufacturing setting where priorities can shift quickly. Candidates are likely to have gained previous HR generalist experience within manufacturing, engineering, logistics, industrial, technical or similarly operational environments and must hold CIPD Level 5 qualification as a minimum. This opportunity offers unusually broad operational exposure and genuine long-term development potential for an ambitious HR professional seeking progression within a growing engineering-led group. The successful individual will receive direct mentoring and support from an experienced Group HR Director while gaining exposure to a broad range of commercially focused HR activities and projects. The remuneration package includes: 45,000- 50,000 salary dependent on experience Pension Life assurance Wellbeing support EV salary sacrifice scheme Cycle to work scheme Employee assistance programme Ongoing career development and mentoring This is an excellent opportunity for a highly operational HR professional who enjoys visible, relationship-led HR and wants to build a long-term career within a growing manufacturing and engineering organisation. #(phone number removed)
IT Field Engineer Location: Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports To: Professional Services Manager About Us At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We seek a passionate individual to join our team looking to progress their expertise and knowledge. As an IT Field Engineer, you will be traveling to our client's site as well as working remotely from our offices, providing outstanding customer service. This role requires a combination of expert technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining a good awareness of the commercial element of the role. Travel to designated client sites to provide technical services for both project and helpdesk. Setting up new equipment and upgrading existing systems (i.e., remotely and physically configuring new PCs/Laptops, managing network printers, server installation or identifying network connectivity issues). Providing end-to-end support, ownership, and resolution technical service remotely and onsite in line with Trident's SLA's/KPI's. Identifying potential escalations and proactively alerting management as needed. Providing and running training on new systems to end users. Creating and updating training and internal documentation. Troubleshoot and resolve hardware, software, and network issues. Providing regular updates to clients on the progress of their tickets. Working independently and as part of a team, ensuring clarity of client requirements and assisting with smooth client experience. On-budget, successful, and profitable delivery of an "exceptional customer experience". About You A flair for troubleshooting, communication, and exceptional customer service. Being flexible and adaptable to situations and changing requirements. Excellent task and time management. Strong 1st to 2nd line exposure including networking, hardware, and cloud infrastructure. MSP experience and a relevant IT qualification, such as CompTIA A+ or a Microsoft qualification is desirable. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting IT Field Engineer opportunity. Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value.
Jun 16, 2026
Full time
IT Field Engineer Location: Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports To: Professional Services Manager About Us At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We seek a passionate individual to join our team looking to progress their expertise and knowledge. As an IT Field Engineer, you will be traveling to our client's site as well as working remotely from our offices, providing outstanding customer service. This role requires a combination of expert technical expertise, problem-solving skills, and effective communication. A flair for customer service and the ability to put the customer experience first while maintaining a good awareness of the commercial element of the role. Travel to designated client sites to provide technical services for both project and helpdesk. Setting up new equipment and upgrading existing systems (i.e., remotely and physically configuring new PCs/Laptops, managing network printers, server installation or identifying network connectivity issues). Providing end-to-end support, ownership, and resolution technical service remotely and onsite in line with Trident's SLA's/KPI's. Identifying potential escalations and proactively alerting management as needed. Providing and running training on new systems to end users. Creating and updating training and internal documentation. Troubleshoot and resolve hardware, software, and network issues. Providing regular updates to clients on the progress of their tickets. Working independently and as part of a team, ensuring clarity of client requirements and assisting with smooth client experience. On-budget, successful, and profitable delivery of an "exceptional customer experience". About You A flair for troubleshooting, communication, and exceptional customer service. Being flexible and adaptable to situations and changing requirements. Excellent task and time management. Strong 1st to 2nd line exposure including networking, hardware, and cloud infrastructure. MSP experience and a relevant IT qualification, such as CompTIA A+ or a Microsoft qualification is desirable. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting IT Field Engineer opportunity. Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value.
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary:London c£74,000 Newcastle c£62,900 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Jun 16, 2026
Full time
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary:London c£74,000 Newcastle c£62,900 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Senior IT Service Manager Location: Thorpe Park , Leeds, Hybrid working Join us as Senior IT Service Manager and play a key role in keeping our technology reliable for colleagues and customers. You'll shape and deliver our IT service strategy, ensuring consistent services across the business and strong performance from partners such as Fujitsu, Microsoft, Maintel, CloudClevr and others. The role oversees core IT service processes - incident, problem, change and service introduction - setting clear standards, managing risks, and driving operational resilience and disaster recovery with robust, tested plans. A focus on continual improvement is essential, monitoring SLAs and KPIs and promoting best practice frameworks like ITIL. Strong relationship building is key, acting as an escalation point, collaborating with senior leaders, and engaging with suppliers. You'll also lead a high performing IT Service team by setting expectations, coaching for success and promoting accountability and collaboration. Effective budget management ensures maximum value from internal teams and external partners. What we are looking for: Professional ITSM expertise supported by certifications such as ITIL . Deep understanding of IT service management frameworks and cross domain IT disciplines (Applications, Data, Infrastructure, Service Management). Strong capability in incident, problem, and change management , including minimising impact and managing workarounds/known errors. Proven experience running IT Service/Operations functions in complex or large organisations. Skilled in leading teams ( 5+ FTE ) and managing multiple vendors, including day to day service delivery with major partners such as Fujitsu. Demonstrated track record in optimising IT services , improving service levels, and driving cost efficiency. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and help drive the stability, performance and continual improvement of our IT services. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Jun 15, 2026
Full time
Senior IT Service Manager Location: Thorpe Park , Leeds, Hybrid working Join us as Senior IT Service Manager and play a key role in keeping our technology reliable for colleagues and customers. You'll shape and deliver our IT service strategy, ensuring consistent services across the business and strong performance from partners such as Fujitsu, Microsoft, Maintel, CloudClevr and others. The role oversees core IT service processes - incident, problem, change and service introduction - setting clear standards, managing risks, and driving operational resilience and disaster recovery with robust, tested plans. A focus on continual improvement is essential, monitoring SLAs and KPIs and promoting best practice frameworks like ITIL. Strong relationship building is key, acting as an escalation point, collaborating with senior leaders, and engaging with suppliers. You'll also lead a high performing IT Service team by setting expectations, coaching for success and promoting accountability and collaboration. Effective budget management ensures maximum value from internal teams and external partners. What we are looking for: Professional ITSM expertise supported by certifications such as ITIL . Deep understanding of IT service management frameworks and cross domain IT disciplines (Applications, Data, Infrastructure, Service Management). Strong capability in incident, problem, and change management , including minimising impact and managing workarounds/known errors. Proven experience running IT Service/Operations functions in complex or large organisations. Skilled in leading teams ( 5+ FTE ) and managing multiple vendors, including day to day service delivery with major partners such as Fujitsu. Demonstrated track record in optimising IT services , improving service levels, and driving cost efficiency. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and help drive the stability, performance and continual improvement of our IT services. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Job Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As the PMO Lead, you will play a pivotal role in establishing, managing, and continuously improving the Project Management Office (PMO) function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security, and Senior Leadership, you will provide visibility of project performance, capacity, utilisation, and financial performance while ensuring projects are delivered consistently and efficiently. Key Responsibilities Lead, mentor, and develop the PMO team, including Project Coordinators Define, implement, and maintain PMO governance frameworks, standards, methodologies, and best practices Ensure consistent project delivery processes across all Professional Services engagements Act as the primary escalation point for project-related issues, risks, and resource conflicts Drive a culture of accountability, continuous improvement, and delivery excellence across the project function Conduct regular project reviews to ensure compliance with governance standards and delivery Oversee the planning, prioritisation, and delivery of a portfolio of concurrent projects. Manage resource forecasting, allocation, and utilisation across Professional Services and Field Engineering teams Work closely with department leaders to balance project demand with available capacity Monitor engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate and up to date Ensure project handovers, closure activities, lessons learned, and customer sign-off processes are completed effectively Produce regular portfolio and performance reports for Senior Leadership Team meetings Track key metrics including utilisation, project profitability, delivery performance, customer satisfaction, and resource capacity Support revenue forecasting and Professional Services planning activities Build strong relationships with key internal and external stakeholders Drive the development and enhancement of project management tools, templates, processes, and reporting capabilities. Ensure all project activities adhere to company policies, standards, and governance requirements Promote information security awareness and best practices across the PMO and wider Professional Services team About you: Essential Proven experience leading or managing a Project Management Office (PMO) function Significant experience managing portfolios of concurrent projects Strong project governance, reporting, and resource management experience Experience managing and developing project delivery teams Demonstrable stakeholder management experience across all levels of an organisation Strong commercial awareness and experience managing project budgets and financial reporting Excellent organisational, planning, and prioritisation skills Excellent communication and customer relationship management skills Experience developing and improving project delivery processes and frameworks Desirable Previous experience within an MSP or IT Services environment Experience with Autotask PSA or similar project and resource management tools Experience managing technical infrastructure, cloud, cyber security, or digital transformation projects PRINCE2 Practitioner, PMP, AgilePM, MSP, or equivalent project management qualification PMO certification or related governance qualification Personal Attributes Friendly, professional, and approachable Strong leadership skills with the ability to motivate and develop teams Strategic thinker with excellent problem-solving capabilities Highly organised with exceptional attention to detail Comfortable working in a fast-paced, evolving environment Strong analytical and reporting skills Passionate about delivering high-quality customer outcomes Committed to continuous improvement and operational excellence Possesses excellent written and verbal communication skills and can communicate effectively with both technical and non-technical stakeholders Harnesses pressure to deliver results and meet business objectives Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: PMO Manager, IT Project Manager, Senior Project Manager, Project Management Office, Head of Project Delivery, Service Delivery Manager (Projects), Governance, PMO & Resource Manager, Resource Management, Capacity Planning, Service Delivery, Project Reporting, Professional Services may also be considered for this role.
Jun 15, 2026
Full time
Job Title: PMO Team Leader Location: Newbury Salary: Competitive Job Type: Full Time, Permanent We're an experienced Managed Service Provider working with SMEs, education, and hospitality organisations, typically supporting businesses with 10-600 employees. We take the time to understand each organisation and deliver end-to-end technology solutions tailored to their needs. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As the PMO Lead, you will play a pivotal role in establishing, managing, and continuously improving the Project Management Office (PMO) function within our Professional Services team. You will be responsible for driving project governance, resource planning, portfolio oversight, reporting, and operational excellence across all customer projects. You will lead a team of Project Coordinators, ensuring the successful delivery of projects through robust processes, effective resource management, risk control, and stakeholder engagement. Working closely with Sales, Service Delivery, Engineering, Cyber Security, and Senior Leadership, you will provide visibility of project performance, capacity, utilisation, and financial performance while ensuring projects are delivered consistently and efficiently. Key Responsibilities Lead, mentor, and develop the PMO team, including Project Coordinators Define, implement, and maintain PMO governance frameworks, standards, methodologies, and best practices Ensure consistent project delivery processes across all Professional Services engagements Act as the primary escalation point for project-related issues, risks, and resource conflicts Drive a culture of accountability, continuous improvement, and delivery excellence across the project function Conduct regular project reviews to ensure compliance with governance standards and delivery Oversee the planning, prioritisation, and delivery of a portfolio of concurrent projects. Manage resource forecasting, allocation, and utilisation across Professional Services and Field Engineering teams Work closely with department leaders to balance project demand with available capacity Monitor engineer and project resource utilisation, providing recommendations to optimise performance and efficiency Ensure effective scheduling and assignment of project resources to meet business and customer requirements Provide oversight of project timelines, budgets, risks, dependencies, and deliverables Ensure project plans, documentation, project boards, and reporting tools remain accurate and up to date Ensure project handovers, closure activities, lessons learned, and customer sign-off processes are completed effectively Produce regular portfolio and performance reports for Senior Leadership Team meetings Track key metrics including utilisation, project profitability, delivery performance, customer satisfaction, and resource capacity Support revenue forecasting and Professional Services planning activities Build strong relationships with key internal and external stakeholders Drive the development and enhancement of project management tools, templates, processes, and reporting capabilities. Ensure all project activities adhere to company policies, standards, and governance requirements Promote information security awareness and best practices across the PMO and wider Professional Services team About you: Essential Proven experience leading or managing a Project Management Office (PMO) function Significant experience managing portfolios of concurrent projects Strong project governance, reporting, and resource management experience Experience managing and developing project delivery teams Demonstrable stakeholder management experience across all levels of an organisation Strong commercial awareness and experience managing project budgets and financial reporting Excellent organisational, planning, and prioritisation skills Excellent communication and customer relationship management skills Experience developing and improving project delivery processes and frameworks Desirable Previous experience within an MSP or IT Services environment Experience with Autotask PSA or similar project and resource management tools Experience managing technical infrastructure, cloud, cyber security, or digital transformation projects PRINCE2 Practitioner, PMP, AgilePM, MSP, or equivalent project management qualification PMO certification or related governance qualification Personal Attributes Friendly, professional, and approachable Strong leadership skills with the ability to motivate and develop teams Strategic thinker with excellent problem-solving capabilities Highly organised with exceptional attention to detail Comfortable working in a fast-paced, evolving environment Strong analytical and reporting skills Passionate about delivering high-quality customer outcomes Committed to continuous improvement and operational excellence Possesses excellent written and verbal communication skills and can communicate effectively with both technical and non-technical stakeholders Harnesses pressure to deliver results and meet business objectives Please Note Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with experience of: PMO Manager, IT Project Manager, Senior Project Manager, Project Management Office, Head of Project Delivery, Service Delivery Manager (Projects), Governance, PMO & Resource Manager, Resource Management, Capacity Planning, Service Delivery, Project Reporting, Professional Services may also be considered for this role.
In this Cyber Assurance Manager role, you will lead the delivery of cyber assurance engagements, manage client relationships, and provide strategic advice on cyber risk and regulatory compliance. You will work with established frameworks such as the NCSC Cyber Assessment Framework (CAF), supporting organisations in strengthening their cyber maturity across complex and highly regulated environments. Client Details Our client is a global professional services organisation with a leading cybersecurity capability. They support clients across public sector, defence, and critical infrastructure industries, helping them navigate complex cyber and regulatory challenges. The organisation is recognised for its strong leadership culture, investment in innovation, and commitment to developing its people. Description Lead and deliver cyber assurance engagements aligned to frameworks such as NCSC CAF Manage end-to-end project delivery, including planning, resourcing, and quality assurance Build and maintain strong client relationships, including engagement with senior stakeholders Provide strategic advice on cyber risk, resilience, and regulatory compliance Oversee security assessments, maturity reviews, and gap analyses Review and sign off reports, ensuring high-quality, actionable outputs Support business development, including leading proposals and identifying new opportunities Mentor and develop junior team members, fostering a high-performance team culture Stay informed on emerging threats, regulatory changes, and industry best practices Profile Proven experience in cyber assurance, cyber risk, or security consulting at Manager level (or equivalent) Strong working knowledge of the NCSC Cyber Assessment Framework (CAF) Experience delivering projects within public sector, critical infrastructure, or defence environments Strong understanding of cybersecurity frameworks and standards (e.g. ISO 27001, NIST, etc.) Demonstrated ability to manage client relationships and lead delivery teams Excellent communication skills, with the ability to engage and influence senior stakeholders Desirable: Experience with IEC 62443 or other OT / ICS security frameworks Exposure to operational technology (OT) environments Relevant certifications (e.g. CISSP, CISM, ISO Lead Auditor) Job Offer Hybrid role, 1 - 2 days in Manchester office per week Opportunity to work in a large organisation with a strong reputation in technology and innovation. Strong career progression opportunities Comprehensive benefits package
Jun 15, 2026
Full time
In this Cyber Assurance Manager role, you will lead the delivery of cyber assurance engagements, manage client relationships, and provide strategic advice on cyber risk and regulatory compliance. You will work with established frameworks such as the NCSC Cyber Assessment Framework (CAF), supporting organisations in strengthening their cyber maturity across complex and highly regulated environments. Client Details Our client is a global professional services organisation with a leading cybersecurity capability. They support clients across public sector, defence, and critical infrastructure industries, helping them navigate complex cyber and regulatory challenges. The organisation is recognised for its strong leadership culture, investment in innovation, and commitment to developing its people. Description Lead and deliver cyber assurance engagements aligned to frameworks such as NCSC CAF Manage end-to-end project delivery, including planning, resourcing, and quality assurance Build and maintain strong client relationships, including engagement with senior stakeholders Provide strategic advice on cyber risk, resilience, and regulatory compliance Oversee security assessments, maturity reviews, and gap analyses Review and sign off reports, ensuring high-quality, actionable outputs Support business development, including leading proposals and identifying new opportunities Mentor and develop junior team members, fostering a high-performance team culture Stay informed on emerging threats, regulatory changes, and industry best practices Profile Proven experience in cyber assurance, cyber risk, or security consulting at Manager level (or equivalent) Strong working knowledge of the NCSC Cyber Assessment Framework (CAF) Experience delivering projects within public sector, critical infrastructure, or defence environments Strong understanding of cybersecurity frameworks and standards (e.g. ISO 27001, NIST, etc.) Demonstrated ability to manage client relationships and lead delivery teams Excellent communication skills, with the ability to engage and influence senior stakeholders Desirable: Experience with IEC 62443 or other OT / ICS security frameworks Exposure to operational technology (OT) environments Relevant certifications (e.g. CISSP, CISM, ISO Lead Auditor) Job Offer Hybrid role, 1 - 2 days in Manchester office per week Opportunity to work in a large organisation with a strong reputation in technology and innovation. Strong career progression opportunities Comprehensive benefits package
Project Manager (Business Improvement & Change) Bath / Hybrid Working - £500 - £600 per day 12-Month Contract (Likely Extension) The Company An exciting opportunity has arisen for an experienced Project Manager to join a leading international consultancy renowned for delivering some of the world's most complex and innovative engineering, infrastructure and built environment projects. With a strong reputation for technical excellence, innovation and sustainability, the business employs thousands of professionals across multiple global locations and continues to invest heavily in business improvement, digital transformation and operational excellence. As part of a growing Business Improvement & Change function, the organisation is seeking a Project Manager to support the delivery of several strategic internal initiatives that will shape the future of the business. The Opportunity This is a high-profile internal role focused on delivering business change rather than client-facing project delivery. Working closely with senior leadership teams and key stakeholders across the organisation, you will take ownership of multiple strategic initiatives whilst helping to drive continuous improvement across the wider business. Key projects over the next 12 months include: Leading the successful delivery of two major office relocation projects affecting approximately 1,000 employees Supporting the implementation of several ISO compliance and accreditation initiatives Overseeing and managing a Business Analyst responsible for identifying, evaluating and implementing AI-driven systems and business process improvements Supporting wider operational improvement and business transformation programmes Establishing clear governance, reporting and stakeholder engagement across all projects This role offers the opportunity to influence business operations at scale whilst working within a highly respected and collaborative environment. The Role Lead the end-to-end delivery of multiple business improvement and transformation projects Develop project plans, programmes, budgets and resource requirements Manage project governance, reporting, risks, issues and dependencies Coordinate internal stakeholders and external suppliers Support business leaders through change and transformation initiatives Ensure projects are delivered on time, within scope and to agreed objectives Drive stakeholder engagement and communication across the business Contribute to the ongoing development of project delivery frameworks and best practice Monitor project performance and provide regular updates to senior leadership teams Capture lessons learned and promote continuous improvement The Ideal Candidate We are looking for an experienced Project Manager with a proven track record delivering business change projects within complex organisations. You will have successfully led initiatives such as office relocations, workplace and estate change programmes, business system implementations, policy and governance development, operational improvement projects, compliance programmes and wider organisational transformation. The successful candidate will be comfortable managing multiple projects simultaneously, engaging with senior stakeholders and driving change across people, processes and technology. Key Requirements: 5+ years' project management experience Proven delivery of business change and transformation projects Experience across estate, systems, compliance and operational change initiatives Strong stakeholder management and communication skills Experience working within structured PMO or governance environments PRINCE2, APM PMQ, PMP or similar qualification desirable What's in it for You? Long-term 12-month contract with strong potential for extension £500 - £600 per day High-profile strategic projects with genuine business impact Opportunity to lead major transformation initiatives Hybrid working arrangement based from Bath Collaborative and forward-thinking working environment Exposure to senior leadership and decision makers across the organisation If you're an experienced Project Manager who thrives on delivering meaningful business change and enjoys working across complex organisations, we'd like to hear from you.
Jun 15, 2026
Contractor
Project Manager (Business Improvement & Change) Bath / Hybrid Working - £500 - £600 per day 12-Month Contract (Likely Extension) The Company An exciting opportunity has arisen for an experienced Project Manager to join a leading international consultancy renowned for delivering some of the world's most complex and innovative engineering, infrastructure and built environment projects. With a strong reputation for technical excellence, innovation and sustainability, the business employs thousands of professionals across multiple global locations and continues to invest heavily in business improvement, digital transformation and operational excellence. As part of a growing Business Improvement & Change function, the organisation is seeking a Project Manager to support the delivery of several strategic internal initiatives that will shape the future of the business. The Opportunity This is a high-profile internal role focused on delivering business change rather than client-facing project delivery. Working closely with senior leadership teams and key stakeholders across the organisation, you will take ownership of multiple strategic initiatives whilst helping to drive continuous improvement across the wider business. Key projects over the next 12 months include: Leading the successful delivery of two major office relocation projects affecting approximately 1,000 employees Supporting the implementation of several ISO compliance and accreditation initiatives Overseeing and managing a Business Analyst responsible for identifying, evaluating and implementing AI-driven systems and business process improvements Supporting wider operational improvement and business transformation programmes Establishing clear governance, reporting and stakeholder engagement across all projects This role offers the opportunity to influence business operations at scale whilst working within a highly respected and collaborative environment. The Role Lead the end-to-end delivery of multiple business improvement and transformation projects Develop project plans, programmes, budgets and resource requirements Manage project governance, reporting, risks, issues and dependencies Coordinate internal stakeholders and external suppliers Support business leaders through change and transformation initiatives Ensure projects are delivered on time, within scope and to agreed objectives Drive stakeholder engagement and communication across the business Contribute to the ongoing development of project delivery frameworks and best practice Monitor project performance and provide regular updates to senior leadership teams Capture lessons learned and promote continuous improvement The Ideal Candidate We are looking for an experienced Project Manager with a proven track record delivering business change projects within complex organisations. You will have successfully led initiatives such as office relocations, workplace and estate change programmes, business system implementations, policy and governance development, operational improvement projects, compliance programmes and wider organisational transformation. The successful candidate will be comfortable managing multiple projects simultaneously, engaging with senior stakeholders and driving change across people, processes and technology. Key Requirements: 5+ years' project management experience Proven delivery of business change and transformation projects Experience across estate, systems, compliance and operational change initiatives Strong stakeholder management and communication skills Experience working within structured PMO or governance environments PRINCE2, APM PMQ, PMP or similar qualification desirable What's in it for You? Long-term 12-month contract with strong potential for extension £500 - £600 per day High-profile strategic projects with genuine business impact Opportunity to lead major transformation initiatives Hybrid working arrangement based from Bath Collaborative and forward-thinking working environment Exposure to senior leadership and decision makers across the organisation If you're an experienced Project Manager who thrives on delivering meaningful business change and enjoys working across complex organisations, we'd like to hear from you.
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
Jun 14, 2026
Full time
At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.
IT Infrastructure Manager- £55k/£70k- Tamworth Anderson Frank are proud to be partnering with a fast-growing, UK-based organisation in the search for an experienced IT Infrastructure Manager to join their expanding technology function. Following a sustained period of growth and investment, the business is looking for a strong infrastructure leader to drive key projects, strengthen operational capability, and play a central role in shaping the future of their IT landscape. We're looking for a hands-on and commercially minded IT professional with strong networking expertise, proven experience delivering infrastructure projects, and the leadership capability to guide a growing IT environment through change and scale. This role would suit someone who thrives in a fast-paced setting, enjoys taking ownership, and can confidently lead both people and technology initiatives. This is an excellent opportunity to step into a highly visible leadership role with real influence- managing a capable IT team, leading business-critical infrastructure projects, and contributing directly to the organisation's continued growth and long-term technology strategy. Role & Responsibilities Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Skills & Qualifications MCSE, ITIL and CCNA (or equivalent) certifications/ qualifications Proficiency in networking Experience with enterprise-grade networking solutions Hands-on experience with server infrastructure If you are interested in this role, please contact me via the email:
Jun 14, 2026
Full time
IT Infrastructure Manager- £55k/£70k- Tamworth Anderson Frank are proud to be partnering with a fast-growing, UK-based organisation in the search for an experienced IT Infrastructure Manager to join their expanding technology function. Following a sustained period of growth and investment, the business is looking for a strong infrastructure leader to drive key projects, strengthen operational capability, and play a central role in shaping the future of their IT landscape. We're looking for a hands-on and commercially minded IT professional with strong networking expertise, proven experience delivering infrastructure projects, and the leadership capability to guide a growing IT environment through change and scale. This role would suit someone who thrives in a fast-paced setting, enjoys taking ownership, and can confidently lead both people and technology initiatives. This is an excellent opportunity to step into a highly visible leadership role with real influence- managing a capable IT team, leading business-critical infrastructure projects, and contributing directly to the organisation's continued growth and long-term technology strategy. Role & Responsibilities Manage daily IT operations, including server hardware, software, operating systems, and network infrastructure. Coordinate the installation, upgrade, and maintenance of technology systems. Oversee the procurement and implementation of new and replacement hardware and software. Develop detailed project plans, allocate resources, and deliver projects on time and within budget. Skills & Qualifications MCSE, ITIL and CCNA (or equivalent) certifications/ qualifications Proficiency in networking Experience with enterprise-grade networking solutions Hands-on experience with server infrastructure If you are interested in this role, please contact me via the email:
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 14, 2026
Full time
Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
The Centre for Long-Term Resilience
City Of Westminster, London
Type: Full-Time (40 hours per week) Reports to: Director of Operations Location: Westminster, London (expectation of working from our office 2-3 days a week) Salary: c£68,000, depending on experience Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period. How to apply: Please submit your application using our application form () by 9am UK time on Monday 22 June 2026. About CLTR The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance. The Role The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR's overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others. This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact. You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team. What you'll do: Project & Operations Management Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication. Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans. Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale. Maintain operational documentation, process guides, and internal knowledge management systems. Cybersecurity and IT: Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly. Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations. Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials). Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures. Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs. Coordinate internal roll out and learning around AI tools. Compliance & Governance Support Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads. Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling). Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements. Assist in preparing for and managing external audits, accreditations, and due diligence processes. Office & Administrative Operations Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement. Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money. Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks. Support the planning and logistics of internal events, offsites, and all-staff meetings. Provide flexible operational support to the Risk Management Unit (0.5 days per week) Organisational Development Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice. Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture. Any other tasks as reasonably requested by your line manager. Person Specification Essential Proven track record in an operations, project management, or business management role. Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines. Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers. Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice. Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management. A self-starter mentality - comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks. High agency and a proactive, ownership-driven approach - you follow through on commitments, adapt quickly, and don't wait to be told what needs doing. Excellent interpersonal skills, able to communicate clearly, kindly and directly - giving and receiving feedback openly, and building strong relationships across teams and with external partners. A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land. Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role. Desirable Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment. Project management qualification such as PRINCE2 or Agile. Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001. Experience supporting organisational scaling or managing change in a growing team. Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly. Experience managing procurement and supplier contracts. Location and Travel Requirements Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates. Salary and Benefits £68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss. In addition to your salary, CLTR offers a generous benefits package which includes: 30 days annual leave, plus public holidays; £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.; £3,000 annual learning and development budget, plus up to five days paid work time; £2,000 onboarding grant for equipment and supplies; A pension contribution scheme (up to 7% employer-matched contribution); Private health insurance; Group life insurance; Generous parental leave benefits; and Paid office lunches twice a week including on Mondays. Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible. How to apply To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) using the application form () by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice. We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026. Final interviews will be held in person during the week commencing 13 July 2026 at CLTR's office in London. If you have any questions regarding the process or dates above, please contact us via Equal opportunities . click apply for full job details
Jun 14, 2026
Full time
Type: Full-Time (40 hours per week) Reports to: Director of Operations Location: Westminster, London (expectation of working from our office 2-3 days a week) Salary: c£68,000, depending on experience Start date: We expect to complete interviews in July, with the successful candidate joining the team as soon as possible thereafter, subject to reference checks and notice period. How to apply: Please submit your application using our application form () by 9am UK time on Monday 22 June 2026. About CLTR The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit and independent think tank with a mission to transform global resilience to extreme AI and biological risks. We achieve this by working with governments and institutions, offering targeted, evidence-based advice designed to enhance understanding, decision-making and governance. The Role The Operations Manager is a key hire within our small but highly effective Operations Unit, sitting alongside a People Operations Manager and reporting directly to the Director of Operations. The Operations Manager will play a pivotal role in supporting CLTR's overall operations, working across units and delivering projects spanning cybersecurity, finance, administration, data protection, office management and others. This is a hands-on, generalist role suited to a skilled and self-motivated operator who thrives in a fast-paced environment and is comfortable switching between strategic project management and day-to-day delivery. You will have the confidence to take on new challenges and the ability to communicate clearly with internal teams, contractors and external service providers to drive impact. You will take ownership of key operational systems and processes, lead on our internal cybersecurity and IT operations (in partnership with our external managed service provider), and support a range of compliance, administrative, and organisational improvement projects. As the organisation grows, this role will be central to building the infrastructure that supports a scaling team. What you'll do: Project & Operations Management Project manage key operational initiatives from initiation through to delivery, maintaining clear plans, timelines, and stakeholder communication. Support the Director of Operations in developing and implementing operational strategies aligned with the organisation's growth plans. Identify inefficiencies in existing systems and processes and drive improvements, ensuring the organisation is well-positioned to scale. Maintain operational documentation, process guides, and internal knowledge management systems. Cybersecurity and IT: Serve as the primary internal point of contact for our external IT and managed security service provider, ensuring service levels are maintained and issues are resolved promptly. Oversee day-to-day IT operations including device management, software licensing, onboarding/offboarding technology needs, and user support escalations. Lead the implementation and ongoing management of the organisation's cybersecurity policies and controls, in line with relevant frameworks (e.g. Cyber Essentials). Maintain and develop an asset register, acceptable use policies, access controls, and incident response procedures. Proactively identify and mitigate IT and security risks as the organisation grows, including preparing for future infrastructure needs. Coordinate internal roll out and learning around AI tools. Compliance & Governance Support Maintain and update internal policies in coordination with the Director of Operations, People Operations Manager and relevant leads. Support the People Operations Manager with HR-adjacent compliance requirements where appropriate (e.g. right to work checks, DBS, data handling). Support organisational compliance activities, including data protection (UK GDPR) and any sector-or donor-specific regulatory requirements. Assist in preparing for and managing external audits, accreditations, and due diligence processes. Office & Administrative Operations Oversee the smooth day-to-day running of office operations, including facilities management, supplier relationships, and procurement. Manage relationships with key operational suppliers and service providers, reviewing contracts and ensuring value for money. Provide flexible administrative support to the Director of Operations and wider Operations Unit as needed, with a can-do approach to varied tasks. Support the planning and logistics of internal events, offsites, and all-staff meetings. Provide flexible operational support to the Risk Management Unit (0.5 days per week) Organisational Development Contribute to scaling the organisation's operational capabilities as headcount grows, including helping to onboard new staff, implement new tools, and embed operational best practice. Play an active role in fostering a well-organised, collaborative, and mission-aligned working culture. Any other tasks as reasonably requested by your line manager. Person Specification Essential Proven track record in an operations, project management, or business management role. Strong project management skills, with the ability to manage multiple workstreams simultaneously and deliver to deadlines. Proven ability to manage IT and/or cybersecurity operations, ideally including experience working with external managed service providers. Experience supporting compliance or governance functions, including working knowledge of UK GDPR and data protection practice. Exceptional attention to detail and organisational skills, with a systematic approach to documentation and process management. A self-starter mentality - comfortable with ambiguity, able to take initiative, and happy to roll up their sleeves on both strategic and administrative tasks. High agency and a proactive, ownership-driven approach - you follow through on commitments, adapt quickly, and don't wait to be told what needs doing. Excellent interpersonal skills, able to communicate clearly, kindly and directly - giving and receiving feedback openly, and building strong relationships across teams and with external partners. A genuine commitment to CLTR's mission and an understanding that getting the operations right is what enables high-impact work to land. Eligible to work in the UK. Unfortunately we are unable to sponsor visas for this role. Desirable Experience working in a not-for-profit, think tank, research organisation, or similarly mission-driven environment. Project management qualification such as PRINCE2 or Agile. Familiarity with cybersecurity frameworks such as Cyber Essentials, NIST, or ISO 27001. Experience supporting organisational scaling or managing change in a growing team. Strong digital literacy and experience working with tools such as Claude, Gemini, Asana and WordPress, and the ability to learn new software rapidly. Experience managing procurement and supplier contracts. Location and Travel Requirements Flexible location within the UK, with the expectation of attending our central London office at least twice-to-three times a week, including Mondays. We are open to discussing remote and flexible working arrangements with candidates. Salary and Benefits £68,000, depending on experience. If you are interested in this position, but the salary is a barrier to applying, please get in touch with our team to discuss. In addition to your salary, CLTR offers a generous benefits package which includes: 30 days annual leave, plus public holidays; £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc.; £3,000 annual learning and development budget, plus up to five days paid work time; £2,000 onboarding grant for equipment and supplies; A pension contribution scheme (up to 7% employer-matched contribution); Private health insurance; Group life insurance; Generous parental leave benefits; and Paid office lunches twice a week including on Mondays. Working with CLTR also comes with a commitment to caring deeply about your wellbeing, career development and overall experience working with our team, and to respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible. How to apply To apply for this role, please submit your CV and a cover letter (no more than two sides of A4) using the application form () by 9am UK time on Monday 22 June 2026. Please use your cover letter to demonstrate how you meet the person specification, and how you would approach the responsibilities of this role in practice. We plan to conduct first round interviews online with selected candidates during the week commencing 29 June 2026. Final interviews will be held in person during the week commencing 13 July 2026 at CLTR's office in London. If you have any questions regarding the process or dates above, please contact us via Equal opportunities . click apply for full job details
We are excited to offer a fantastic opportunity for a permanent Assurance Manager to join our Highways Technology Services business, which includes Street Lighting, Electric Vehicle Charging Infrastructure and Highways Technologies. This role will be a national role based at one of our existing contracts, which includes Norfolk , Manchester , Wakefield and Walsall . You will be required to travel between depots across the UK - a Company Car will be provided. The standard hours of work are 40 per week, Monday - Friday. In this role, you will support the Highways Technology Services business, by providing effective solutions to maintain ongoing assurance for operating policies, processes and standards that the business follows. This will be done by actively taking part in audits and other surveillance visits both internally and externally when needed, tracking, and reporting on performance to ensure consistent assurance across the business. Ultimately this role will help the business in enhancing excellence to assure client satisfaction, reduce risk, increase efficiency, and build a reputation for delivering high quality services. What you'll do: Ensure that the operational business is properly implementing the Amey model, and the standards to which the business subscribes providing support to Health, Safety, Environmental management and quality assurance personnel as required. Stay abreast of developments in legislation, regulation, and industry best practice through an ongoing process of formal continuing professional development. Develop briefing on relevant topics and procedures to enable information to be cascaded throughout the business by key stakeholders. Under direction from the Business Partner, develop audit schedules and undertake surveillance visits of areas under the scope of employment. Support incident investigations identify and, using specialist technical knowledge, to advise on the implementation of effective preventive actions through a process of root cause analysis. Take ownership of the Amey online reporting tool, EcoOnine, overseeing action closures to the required quality and standard, and formally challenging overdue items. Under direction of the Business Partner, take ownership of Amey policy, procedure and guidance documents, ensuring document owners maintain life cycle document reviews as necessary to reflect current obligations and best working practices, legal and regulatory requirements. Support the Business Partner to review Amey management systems, processes and procedures; and support the business in the implementation of risk control arrangements using specialist technical knowledge where necessary. Under direction from the Business Partner, support Work Winning activities by ensuring that Business Unit bidding teams incorporate Amey's strategy and approach to managing environmental compliance into bid submissions. Provide guidance, advice and support to management teams to ensure that mobilisations and demobilisation take place in compliance with Amey's stated requirements. Continually uphold Amey's core value of 'safety first, always', by complying with and promoting our robust safety measures to minimise the risk of injury or ill health by consistently applying and working within our Zero Code framework whilst undertaking activities for or on behalf of Amey. Undertake site visits and engage with all employees as necessary on a regular basis, supporting them to work effectively. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Entry level qualification to the CQI or IOSH and can demonstrate they are working towards an advanced level of membership. Previously experience of working on a Street Lighting / Highways contract (desirable) Ability to define Assurance standards which are pertinent to the business. Able to plan for assurance, inclusive of processes and resources required to achieve best in class assurance needs. The ability to monitor and assess assurance controls in place inclusive of any deviation from defined standards or regulatory requirements. Competence in implementing continual improvement opportunities through, review, engagement and collaboration with key stakeholders within the business to prevent future defects or issues. The ability to train and educate employees to ensure they have the necessary skills and competence to ensure assurance within the business. An engaging communication and influencing style able to work with all levels of the business. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Jun 14, 2026
Full time
We are excited to offer a fantastic opportunity for a permanent Assurance Manager to join our Highways Technology Services business, which includes Street Lighting, Electric Vehicle Charging Infrastructure and Highways Technologies. This role will be a national role based at one of our existing contracts, which includes Norfolk , Manchester , Wakefield and Walsall . You will be required to travel between depots across the UK - a Company Car will be provided. The standard hours of work are 40 per week, Monday - Friday. In this role, you will support the Highways Technology Services business, by providing effective solutions to maintain ongoing assurance for operating policies, processes and standards that the business follows. This will be done by actively taking part in audits and other surveillance visits both internally and externally when needed, tracking, and reporting on performance to ensure consistent assurance across the business. Ultimately this role will help the business in enhancing excellence to assure client satisfaction, reduce risk, increase efficiency, and build a reputation for delivering high quality services. What you'll do: Ensure that the operational business is properly implementing the Amey model, and the standards to which the business subscribes providing support to Health, Safety, Environmental management and quality assurance personnel as required. Stay abreast of developments in legislation, regulation, and industry best practice through an ongoing process of formal continuing professional development. Develop briefing on relevant topics and procedures to enable information to be cascaded throughout the business by key stakeholders. Under direction from the Business Partner, develop audit schedules and undertake surveillance visits of areas under the scope of employment. Support incident investigations identify and, using specialist technical knowledge, to advise on the implementation of effective preventive actions through a process of root cause analysis. Take ownership of the Amey online reporting tool, EcoOnine, overseeing action closures to the required quality and standard, and formally challenging overdue items. Under direction of the Business Partner, take ownership of Amey policy, procedure and guidance documents, ensuring document owners maintain life cycle document reviews as necessary to reflect current obligations and best working practices, legal and regulatory requirements. Support the Business Partner to review Amey management systems, processes and procedures; and support the business in the implementation of risk control arrangements using specialist technical knowledge where necessary. Under direction from the Business Partner, support Work Winning activities by ensuring that Business Unit bidding teams incorporate Amey's strategy and approach to managing environmental compliance into bid submissions. Provide guidance, advice and support to management teams to ensure that mobilisations and demobilisation take place in compliance with Amey's stated requirements. Continually uphold Amey's core value of 'safety first, always', by complying with and promoting our robust safety measures to minimise the risk of injury or ill health by consistently applying and working within our Zero Code framework whilst undertaking activities for or on behalf of Amey. Undertake site visits and engage with all employees as necessary on a regular basis, supporting them to work effectively. Why Join Us? At Amey, we don't just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here's what you can expect when you join our team: Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions. Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like a Highways Team Leader and Supervisor Training Opportunities: Unlock your potential with comprehensive training, including fully funded HGV licence training, tailored to your growth. Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, and Multicultural Leadership programs. Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind. Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge. Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships. Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects. What you'll bring: Entry level qualification to the CQI or IOSH and can demonstrate they are working towards an advanced level of membership. Previously experience of working on a Street Lighting / Highways contract (desirable) Ability to define Assurance standards which are pertinent to the business. Able to plan for assurance, inclusive of processes and resources required to achieve best in class assurance needs. The ability to monitor and assess assurance controls in place inclusive of any deviation from defined standards or regulatory requirements. Competence in implementing continual improvement opportunities through, review, engagement and collaboration with key stakeholders within the business to prevent future defects or issues. The ability to train and educate employees to ensure they have the necessary skills and competence to ensure assurance within the business. An engaging communication and influencing style able to work with all levels of the business. If you're ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change. Application Guidance At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine. As a Disability Confident leader, we're proud to offer applicants with a disability an interview if they meet the minimum requirements for the role. If you have any questions or need any adjustments during the recruitment process, don't hesitate to reach out to our recruiter for this role, at (url removed)
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Jun 13, 2026
Full time
Application Support Manager London Hybrid Working 12-Month FTC The Opportunity An exciting opportunity has arisen for an experienced Application Support Manager to lead the delivery of application support services within a complex enterprise technology environment. This role is responsible for the leadership of a multidisciplinary team delivering 2nd and 3rd Line Application Support, ensuring the stability, availability, and performance of business-critical systems. You ll play a key role in managing service performance, driving operational improvements, overseeing major incidents, and working closely with technical and business stakeholders to ensure a high-quality support service. Key Responsibilities Lead and develop a team providing 2nd and 3rd Line Application Support services. Ensure the availability, performance, and reliability of business-critical applications. Act as the senior escalation point for complex technical issues and major incidents. Oversee incident management, problem management, root cause analysis, and service recovery activities. Monitor service performance against agreed KPIs and service levels. Drive continuous improvement initiatives across support processes, tooling, and operational practices. Work closely with engineering, infrastructure, service management, and business teams to ensure effective service delivery. Support application upgrades, releases, enhancements, and operational readiness activities. Manage workload planning, resource allocation, and team performance. Produce regular reporting on service performance, trends, risks, and improvement opportunities. Build strong relationships with internal stakeholders and third-party suppliers. Skills & Experience Proven experience leading Application Support, Technical Support, Production Support, or IT Operations teams. Strong background managing 2nd and 3rd Line Support functions within a complex environment. Experience managing major incidents and driving issue resolution through to root cause. Knowledge of incident, problem, and change management processes. Experience operating within KPI and SLA-driven service environments. Strong people leadership and stakeholder management skills. Excellent analytical and problem-solving abilities. Ability to balance operational delivery with continuous improvement initiatives. Desirable Experience Experience supporting customer-facing or enterprise-scale applications. Familiarity with ITIL-based service management principles. Experience with monitoring, ticketing, and service management platforms. Exposure to highly available, business-critical systems environments. Experience supporting digital transformation, application modernisation, or large-scale technology programmes.
Project Administrator Bedford Full Time (40 hours per week) Up to £35,000 & Benefits Join entrust IT And Help Deliver Exciting Technology Projects We re looking for a highly organised Project Administrator to join our growing team in Bedford and play a key role in supporting the delivery of technology and infrastructure projects. At entrust IT , we deliver innovative structured cabling, WiFi, CCTV and access control systems. Our Projects team manages a wide range of installations and upgrades, and we re looking for someone who thrives in a fast-paced environment and enjoys keeping projects running smoothly. This role is perfect for someone who enjoys organisation, coordination of suppliers, engineers and clients as well working closely to support project managers to bring complex projects to life. The Role As a Project Administrator, you will support our project managers with the coordination, documentation, and administration required to successfully deliver projects on time and within budget. You will play an essential role in ensuring projects are well organised, clearly communicated, carefully tracked and efficiently managed from planning through to completion. Key Responsibilities of the Project Administrator: Assist Project Managers as they plan timelines, and budgets Coordinate project meetings, including scheduling, agenda preparation and minute taking Track project progress and report status updates to internal teams and stakeholders Maintain accurate project documentation, including schedules, plans and budgets Support the creation of project reports and presentations Manage project-related communications and correspondence Help ensure project deliverables are completed on time and to quality standards Follow up with suppliers, engineers and other stakeholders, chasing up as deliverables become due Support project managers in coordinating resources, equipment and materials Provide general administrative support across the project team What We re Looking For We re looking for someone who is organised, proactive and detail-oriented, with the ability to manage multiple tasks and projects at the same time. Essential Skills Strong administration and organisational skills Excellent time management Ability to manage multiple projects simultaneously High attention to detail when handling documentation and planning Strong communication skills Experience in the administration that a project team requires to stay on track Technical Experience Experience using Microsoft 365 including: Teams, SharePoint, Excel, Word & Microsoft Project Experience Previous and substantive experience in Project administration, Support or Coordination roles Exposure to installations work like IT infrastructure, cabling, WiFi, CCTV or access control projects, or other work involving trades people working on projects Understanding of project management processes and best practices is an advantage Qualifications GCSE Maths Grade 4/C or above GCSE English Language Grade 4/C or above Desirable: Three additional GCSEs at Grade 4/C or above What We Offer Opportunity to work on exciting technology infrastructure projects A supportive and collaborative team environment Exposure to project management best practices Opportunities for training and development Ready to Apply? If you are an organised and motivated administrator who enjoys working in a dynamic project environment, we d love to hear from you. Apply today to join entrust IT and help deliver technology projects that make a real impact.
Jun 13, 2026
Full time
Project Administrator Bedford Full Time (40 hours per week) Up to £35,000 & Benefits Join entrust IT And Help Deliver Exciting Technology Projects We re looking for a highly organised Project Administrator to join our growing team in Bedford and play a key role in supporting the delivery of technology and infrastructure projects. At entrust IT , we deliver innovative structured cabling, WiFi, CCTV and access control systems. Our Projects team manages a wide range of installations and upgrades, and we re looking for someone who thrives in a fast-paced environment and enjoys keeping projects running smoothly. This role is perfect for someone who enjoys organisation, coordination of suppliers, engineers and clients as well working closely to support project managers to bring complex projects to life. The Role As a Project Administrator, you will support our project managers with the coordination, documentation, and administration required to successfully deliver projects on time and within budget. You will play an essential role in ensuring projects are well organised, clearly communicated, carefully tracked and efficiently managed from planning through to completion. Key Responsibilities of the Project Administrator: Assist Project Managers as they plan timelines, and budgets Coordinate project meetings, including scheduling, agenda preparation and minute taking Track project progress and report status updates to internal teams and stakeholders Maintain accurate project documentation, including schedules, plans and budgets Support the creation of project reports and presentations Manage project-related communications and correspondence Help ensure project deliverables are completed on time and to quality standards Follow up with suppliers, engineers and other stakeholders, chasing up as deliverables become due Support project managers in coordinating resources, equipment and materials Provide general administrative support across the project team What We re Looking For We re looking for someone who is organised, proactive and detail-oriented, with the ability to manage multiple tasks and projects at the same time. Essential Skills Strong administration and organisational skills Excellent time management Ability to manage multiple projects simultaneously High attention to detail when handling documentation and planning Strong communication skills Experience in the administration that a project team requires to stay on track Technical Experience Experience using Microsoft 365 including: Teams, SharePoint, Excel, Word & Microsoft Project Experience Previous and substantive experience in Project administration, Support or Coordination roles Exposure to installations work like IT infrastructure, cabling, WiFi, CCTV or access control projects, or other work involving trades people working on projects Understanding of project management processes and best practices is an advantage Qualifications GCSE Maths Grade 4/C or above GCSE English Language Grade 4/C or above Desirable: Three additional GCSEs at Grade 4/C or above What We Offer Opportunity to work on exciting technology infrastructure projects A supportive and collaborative team environment Exposure to project management best practices Opportunities for training and development Ready to Apply? If you are an organised and motivated administrator who enjoys working in a dynamic project environment, we d love to hear from you. Apply today to join entrust IT and help deliver technology projects that make a real impact.
Business Development Manager IT Managed Service Provider £30,000 - £40,000 DOE + solid comms structure Plus uncapped commission & benefits Location: Hybrid working The opportunity: This is a great opportunity to join an established and growing MSP with a strong existing customer base and a broad portfolio across managed IT, support, cyber security and telecoms. They re looking for someone who can help continue driving growth across their IT services offering by developing new client relationships and winning new business. The business already has a solid foundation in place, along with technical delivery teams who are well regarded by their customers. The focus now is around bringing in someone who enjoys opening doors, building relationships and creating opportunities across the SME market. This isn t a role where you ll be sat waiting for inbound leads to land. They want someone proactive, commercially minded and comfortable getting out networking, prospecting and speaking with businesses. Whether that s through outbound activity, referrals, networking events or existing contacts, they want someone who enjoys the sales side of the role and is motivated by bringing new customers on board. The role offers plenty of autonomy, a genuinely uncapped commission structure and the chance to play a key role in the company s continued growth. There s no complicated thresholds or overly corporate environment here if you can generate business and build relationships, you ll be well rewarded for it. Day to day You ll be responsible for generating new business opportunities across managed IT services, support contracts and wider technology solutions. That will include outbound sales activity, attending meetings and networking events, building relationships with new customers and managing opportunities through to close. You ll work closely with the technical and leadership teams to identify opportunities around IT support, cyber security, cloud services, licensing and infrastructure projects. The role will involve a mix of new business generation, account development and consultative sales conversations with SMEs. There s also a strong opportunity to build long-term recurring revenue streams, particularly around managed support and wider IT services. Who we are looking for Experience selling MSP or managed IT services would be ideal, but they re also open to people from telecoms or wider B2B technology sales backgrounds who have the right attitude, energy and drive. The right person will be motivated, resilient and confident creating opportunities for themselves rather than relying purely on inbound enquiries. They re looking for someone who enjoys speaking with people, building relationships and being part of a business where they can genuinely make an impact. You ll probably suit this role if you enjoy the buzz of winning new business, want more freedom and autonomy in your role and are looking to join a business where your efforts will be properly recognised and rewarded. The Next Steps If you re interested in hearing more, apply today or get in touch with Joe White at CRG TEC for an informal conversation.
Jun 13, 2026
Full time
Business Development Manager IT Managed Service Provider £30,000 - £40,000 DOE + solid comms structure Plus uncapped commission & benefits Location: Hybrid working The opportunity: This is a great opportunity to join an established and growing MSP with a strong existing customer base and a broad portfolio across managed IT, support, cyber security and telecoms. They re looking for someone who can help continue driving growth across their IT services offering by developing new client relationships and winning new business. The business already has a solid foundation in place, along with technical delivery teams who are well regarded by their customers. The focus now is around bringing in someone who enjoys opening doors, building relationships and creating opportunities across the SME market. This isn t a role where you ll be sat waiting for inbound leads to land. They want someone proactive, commercially minded and comfortable getting out networking, prospecting and speaking with businesses. Whether that s through outbound activity, referrals, networking events or existing contacts, they want someone who enjoys the sales side of the role and is motivated by bringing new customers on board. The role offers plenty of autonomy, a genuinely uncapped commission structure and the chance to play a key role in the company s continued growth. There s no complicated thresholds or overly corporate environment here if you can generate business and build relationships, you ll be well rewarded for it. Day to day You ll be responsible for generating new business opportunities across managed IT services, support contracts and wider technology solutions. That will include outbound sales activity, attending meetings and networking events, building relationships with new customers and managing opportunities through to close. You ll work closely with the technical and leadership teams to identify opportunities around IT support, cyber security, cloud services, licensing and infrastructure projects. The role will involve a mix of new business generation, account development and consultative sales conversations with SMEs. There s also a strong opportunity to build long-term recurring revenue streams, particularly around managed support and wider IT services. Who we are looking for Experience selling MSP or managed IT services would be ideal, but they re also open to people from telecoms or wider B2B technology sales backgrounds who have the right attitude, energy and drive. The right person will be motivated, resilient and confident creating opportunities for themselves rather than relying purely on inbound enquiries. They re looking for someone who enjoys speaking with people, building relationships and being part of a business where they can genuinely make an impact. You ll probably suit this role if you enjoy the buzz of winning new business, want more freedom and autonomy in your role and are looking to join a business where your efforts will be properly recognised and rewarded. The Next Steps If you re interested in hearing more, apply today or get in touch with Joe White at CRG TEC for an informal conversation.
At Taylor Rose , our "Smart, Modern Law" philosophy relies entirely on cutting-edge technology. We are looking for a dynamic Project Manager to champion the evolution of our core ecosystem. This isn't a traditional maintenance role; you will be the driving force behind how our 1,000+ legal experts, consultants, and support staff interact with our technology every day. As a crucial part of our technology department, you will lead the customisation, deployment, and strategic vision of our Salesforce instance. From automating complex legal workflows and integrating advanced case management systems to building high-utility dashboards for leadership, your work will directly optimize firm efficiency and fuel our rapid nationwide growth. Qualifications and Skills: Project Management certification preferred (e.g. Agile, PRINCE2, PMP). Hands-on experience with agile and waterfall project management methodologies. Experience managing multiple simultaneous IT projects in software development and technology infrastructure. Nice to have: experience with complex multiple company CRM transformation (Salesforce is desirable) Organised and structured with good time management skills. Dealing with ambiguity and bringing clarity to complex situations. Self-starter with proven ability to take accountability for stakeholder management and project delivery. Key Responsibilities: Plan, estimate and define project scope ensuring it s challenged, right-sized and appropriate for purpose. Manage projects through key stages of requirements, estimation, mobilisation, execution, testing, completion and post-completion warranty, all stages in line with defined quality standards. Deliver projects to agreed requirements, managing against cost, quality and time measures. Produce project status and exception reporting. Lead project progress meetings. Manage project dependencies, risks and issues, taking full accountability for mitigating risks to project deadlines. Company Core Values: Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be Integrate : Bring together people and systems into a cohesive force Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage In return we offer: Competitive salary Healthcare Plan 26 Days Holiday Plus Bank Holidays Internal and External Training and Development
Jun 13, 2026
Full time
At Taylor Rose , our "Smart, Modern Law" philosophy relies entirely on cutting-edge technology. We are looking for a dynamic Project Manager to champion the evolution of our core ecosystem. This isn't a traditional maintenance role; you will be the driving force behind how our 1,000+ legal experts, consultants, and support staff interact with our technology every day. As a crucial part of our technology department, you will lead the customisation, deployment, and strategic vision of our Salesforce instance. From automating complex legal workflows and integrating advanced case management systems to building high-utility dashboards for leadership, your work will directly optimize firm efficiency and fuel our rapid nationwide growth. Qualifications and Skills: Project Management certification preferred (e.g. Agile, PRINCE2, PMP). Hands-on experience with agile and waterfall project management methodologies. Experience managing multiple simultaneous IT projects in software development and technology infrastructure. Nice to have: experience with complex multiple company CRM transformation (Salesforce is desirable) Organised and structured with good time management skills. Dealing with ambiguity and bringing clarity to complex situations. Self-starter with proven ability to take accountability for stakeholder management and project delivery. Key Responsibilities: Plan, estimate and define project scope ensuring it s challenged, right-sized and appropriate for purpose. Manage projects through key stages of requirements, estimation, mobilisation, execution, testing, completion and post-completion warranty, all stages in line with defined quality standards. Deliver projects to agreed requirements, managing against cost, quality and time measures. Produce project status and exception reporting. Lead project progress meetings. Manage project dependencies, risks and issues, taking full accountability for mitigating risks to project deadlines. Company Core Values: Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be Integrate : Bring together people and systems into a cohesive force Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage In return we offer: Competitive salary Healthcare Plan 26 Days Holiday Plus Bank Holidays Internal and External Training and Development
Senior Information Services Manager - Dorset (on-site) - 36,000- 42,000 We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support. What You'll Be Doing Overseeing the day-to-day running of IT systems across multiple sites, Managing infrastructure including networks, servers, devices, and cloud platforms Leading on system upgrades, migrations and wider technical projects Taking ownership of IT security, data protection and disaster recovery planning Managing and improving service desk processes, including ticketing and workflows Working with third-party suppliers and managing contracts and performance Supporting and mentoring a small T team, helping develop skills and capability Working closely with stakeholders to identify improvements and support business needs What We're Looking For Strong background in a senior ICT / infrastructure role Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune) Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP Experience managing service management tools (e.g. Jira Service Management or similar) Understanding of IT security, data protection and compliance Comfortable managing projects and balancing multiple priorities Strong communication skills - able to deal with both technical and non-technical people Nice to Have Experience working across multiple sites or in a similar environment Exposure to MIS platforms Scripting or automation skills (e.g. PowerShell) Experience within education environment If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 13, 2026
Full time
Senior Information Services Manager - Dorset (on-site) - 36,000- 42,000 We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi-site organisation. This is a hands-on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end-user support. What You'll Be Doing Overseeing the day-to-day running of IT systems across multiple sites, Managing infrastructure including networks, servers, devices, and cloud platforms Leading on system upgrades, migrations and wider technical projects Taking ownership of IT security, data protection and disaster recovery planning Managing and improving service desk processes, including ticketing and workflows Working with third-party suppliers and managing contracts and performance Supporting and mentoring a small T team, helping develop skills and capability Working closely with stakeholders to identify improvements and support business needs What We're Looking For Strong background in a senior ICT / infrastructure role Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune) Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP Experience managing service management tools (e.g. Jira Service Management or similar) Understanding of IT security, data protection and compliance Comfortable managing projects and balancing multiple priorities Strong communication skills - able to deal with both technical and non-technical people Nice to Have Experience working across multiple sites or in a similar environment Exposure to MIS platforms Scripting or automation skills (e.g. PowerShell) Experience within education environment If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
