HR Advisor (Operations)

HR Advisor (Operations)

Location: Birmingham (Primarily Onsite)
Hours: 30 Hours per Week
Salary: £28,500 - £30,000 per annum (based on 30 hours)

Join a Growing Business Where People Matter!

What We Offer

Salary of £28,500 - £30,000 per annum (based on 30 hours per week)
Flexible start and finish times
Occasional home working opportunities
A supportive and collaborative working environment
Opportunities for professional development and career growth
The chance to play an important role within a successful and growing business

Are you an experienced HR professional looking for a varied role where you can make a real impact

We are looking for an organised and proactive HR Advisor (Operations) to join our team at our Birmingham headquarters!

This is an excellent opportunity for someone with experience in HR administration, employee relations, recruitment, and learning & development who enjoys working in a fast-paced environment and supporting employees across all levels of the business.

This role is primarily office-based to ensure strong collaboration with managers and employees, although some flexibility around start and finish times and occasional home working can be accommodated.

The Role

Reporting to the Head of HR, you will play a key role in delivering a professional and efficient HR service across the business. Acting as a trusted first point of contact for HR queries, you will support managers and employees with day-to-day HR matters while ensuring policies, procedures, and processes are applied consistently and effectively.

You will contribute to the full employee lifecycle, from recruitment and onboarding through to employee relations, learning and development, and HR administration.

Key Responsibilities

Recruitment & Onboarding

Support end-to-end recruitment activities, including advertising vacancies, screening applications, and coordinating interviews
Liaise with hiring managers and recruitment partners to support successful hiring outcomes
Prepare and issue offer letters, contracts, and onboarding documentation
Coordinate induction and onboarding processes for new starters
Complete and maintain right-to-work documentation
Manage and monitor probation review processes

HR Operations & Administration

Act as the first point of contact for HR-related queries
Maintain accurate employee records and HR systems in line with GDPR requirements
Produce contracts, letters, and HR documentation
Support payroll processes through the provision of accurate employee data
Prepare HR reports and provide management information as required
Assist with HR projects and continuous improvement initiatives

Employee Relations

Provide guidance to managers on routine employee relations matters, including absence management, disciplinary, and grievance processes
Support employee relations meetings and maintain accurate records
Ensure policies and procedures are applied consistently and fairly
Escalate complex cases to senior HR colleagues where appropriate

Learning & Development

Coordinate training programmes and learning activities
Support managers in identifying development needs
Monitor mandatory and role-specific training completion
Maintain training records and learning management systems
Produce reports on training compliance and activity

Policy, Compliance & Employee Engagement

Support the review and implementation of HR policies and procedures
Assist in ensuring compliance with employment legislation and best practice
Support internal audits and HR reviews
Contribute to employee engagement, wellbeing initiatives, and HR communications
Assist with HR events and people-focused initiatives
Provide cover for the HR & Payroll Coordinator and support weekly payroll processing when required

About You

We're looking for a confident and approachable HR professional who enjoys building positive working relationships and delivering excellent service.

Essential Experience & Skills

CIPD Level 3 qualification (or equivalent experience)
Experience in an HR Advisor, HR Officer, or similar HR support role
Strong understanding of HR processes and employment legislation
Experience supporting employee relations matters
Previous experience managing HR administration and onboarding processes
Experience supporting recruitment activities
Excellent communication and interpersonal skills
Strong organisational skills with the ability to manage multiple priorities
High attention to detail and accuracy
Proficient in Microsoft Office, including Word and Excel

Desirable

Degree in Human Resources or a related discipline
Experience coordinating learning and development activities
Payroll experience

Interested

If you're looking for a varied HR role where you can develop your career while making a meaningful contribution to the employee experience, we'd love to hear from you.

Apply today with your CV and a member of the team will be in touch.

No agencies please.