Deputy Administration Manager Location: Perth Job Type: Permanent, Full Time Salary: 42,000 - 48,000 Are you an experienced pensions professional ready to step into a leadership role? We're partnering with a leading professional pensions services organisation to recruit a Deputy Administration Manager to join their growing team in Perth. This is an excellent opportunity to take the next step in your career, combining technical expertise with people management in a highly collaborative and client-focused environment. The Role As Deputy Administration Manager, you will support the delivery of high-quality pension administration services across a portfolio of schemes. You'll play a key role in overseeing workloads, ensuring regulatory compliance, and developing team capability while maintaining strong client relationships. Key Responsibilities Oversee delivery of annual and ad-hoc pension scheme projects (e.g. renewals, benefit statements, pension increases) Monitor team performance, SLAs, and accuracy, taking action to ensure targets are achieved Review work produced by less experienced team members to maintain quality standards Support appraisals, mentoring, and regular performance check-ins Manage workflow and day-to-day team activity to ensure efficient service delivery Build and maintain strong client relationships, ensuring a high standard of service Prepare and review administration billing Maintain accurate internal systems, reporting, and compliance logs Deputise for the Administration Manager where required About You Essential: Strong experience in pensions administration, particularly Defined Benefit (DB) schemes Solid knowledge of pensions legislation and regulatory requirements Experience supervising or managing team workflows and performance Excellent communication and client relationship skills Strong IT skills (Microsoft Office suite) Good numerical and analytical ability Desirable: Experience within a third-party pensions administration environment Exposure to client presentations or trustee meetings Commercial awareness and business understanding Qualifications: GCSE Maths & English (or equivalent) at Grade B/6 or above Progress towards a professional pensions qualification (e.g. CPC, QPA, APMI) is advantageous What's in It for You? Competitive salary with annual discretionary bonus 25 days holiday with buy/sell flexibility Generous pension contribution and life assurance Private healthcare options and wellbeing support (including digital GP) Flexible benefits platform and retail discounts Paid volunteering days Clear progression and professional development opportunities If you're looking to progress your career within a forward-thinking and supportive environment, we'd love to hear from you. For a confidential discussion, please contact: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 21, 2026
Full time
Deputy Administration Manager Location: Perth Job Type: Permanent, Full Time Salary: 42,000 - 48,000 Are you an experienced pensions professional ready to step into a leadership role? We're partnering with a leading professional pensions services organisation to recruit a Deputy Administration Manager to join their growing team in Perth. This is an excellent opportunity to take the next step in your career, combining technical expertise with people management in a highly collaborative and client-focused environment. The Role As Deputy Administration Manager, you will support the delivery of high-quality pension administration services across a portfolio of schemes. You'll play a key role in overseeing workloads, ensuring regulatory compliance, and developing team capability while maintaining strong client relationships. Key Responsibilities Oversee delivery of annual and ad-hoc pension scheme projects (e.g. renewals, benefit statements, pension increases) Monitor team performance, SLAs, and accuracy, taking action to ensure targets are achieved Review work produced by less experienced team members to maintain quality standards Support appraisals, mentoring, and regular performance check-ins Manage workflow and day-to-day team activity to ensure efficient service delivery Build and maintain strong client relationships, ensuring a high standard of service Prepare and review administration billing Maintain accurate internal systems, reporting, and compliance logs Deputise for the Administration Manager where required About You Essential: Strong experience in pensions administration, particularly Defined Benefit (DB) schemes Solid knowledge of pensions legislation and regulatory requirements Experience supervising or managing team workflows and performance Excellent communication and client relationship skills Strong IT skills (Microsoft Office suite) Good numerical and analytical ability Desirable: Experience within a third-party pensions administration environment Exposure to client presentations or trustee meetings Commercial awareness and business understanding Qualifications: GCSE Maths & English (or equivalent) at Grade B/6 or above Progress towards a professional pensions qualification (e.g. CPC, QPA, APMI) is advantageous What's in It for You? Competitive salary with annual discretionary bonus 25 days holiday with buy/sell flexibility Generous pension contribution and life assurance Private healthcare options and wellbeing support (including digital GP) Flexible benefits platform and retail discounts Paid volunteering days Clear progression and professional development opportunities If you're looking to progress your career within a forward-thinking and supportive environment, we'd love to hear from you. For a confidential discussion, please contact: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Front Row Recruitment
Newcastle Upon Tyne, Tyne And Wear
Due to continued success my client, an award winning Pension Consultancy, currently seek an experienced Pensions Administrator to join their friendly, award winning, Defined Benefit team. The role will involve prioritising the day to day workload of the team and assisting the Administration Manager in ensuring that the team runs smoothly. Duties will include: Ensuring that an effective pension administration service is provided to all clients Ensuring that client work is completed with SLA's and deadlines Handling pension tasks such as manual calculations and assisting less experienced colleagues Being a point of contact for a portfolio of clients Assisting with annual projects such as renewals, benefit statements and pension increases Provide input regarding process and procedural change Applicants must possess Defined Benefit pensions experience with the ability to perform manual calculations. You are likely to possess at least 18 months technical experience from a Third Party or InHouse background along with strong numeracy, communication and organisation skills. This is a great opportunity to join a highly respected pension consultancy which offers a great working environment, generous benefits, hybrid working, and great prospects for development.
Jun 20, 2026
Full time
Due to continued success my client, an award winning Pension Consultancy, currently seek an experienced Pensions Administrator to join their friendly, award winning, Defined Benefit team. The role will involve prioritising the day to day workload of the team and assisting the Administration Manager in ensuring that the team runs smoothly. Duties will include: Ensuring that an effective pension administration service is provided to all clients Ensuring that client work is completed with SLA's and deadlines Handling pension tasks such as manual calculations and assisting less experienced colleagues Being a point of contact for a portfolio of clients Assisting with annual projects such as renewals, benefit statements and pension increases Provide input regarding process and procedural change Applicants must possess Defined Benefit pensions experience with the ability to perform manual calculations. You are likely to possess at least 18 months technical experience from a Third Party or InHouse background along with strong numeracy, communication and organisation skills. This is a great opportunity to join a highly respected pension consultancy which offers a great working environment, generous benefits, hybrid working, and great prospects for development.
Location: Hybrid, Bradford (3 days in the office, Tuesday Thursday) Salary: £27,159 per annum Hours: Permanent, 35 hours per week, Monday Friday 9am 5pm Thousands of families across the country rely on our client for a safe, affordable home. As the housing crisis deepens, the work they do has never been more important. It's this belief that everyone deserves a place to call home that drives everything they do. Our client believes their people are their greatest strength. They're looking for a caring, proactive, and detail-oriented People Services Administrator to join their friendly People Team. This is more than a support role it's your chance to make a real impact on their culture and the lives of their colleagues. What you'll be doing Inbox & Coordination: Manage the central People team mailbox, ensuring timely, accurate responses while coordinating queries across the team Systems & Data: Keep HR systems up to date with accurate employee data, processing changes efficiently and maintaining data integrity Recruitment: Manage end-to-end recruitment processes using their ATS, ensuring every candidate has a smooth, positive experience HR Queries: Be the go-to person for HR queries from salary changes and onboarding to drafting letters and administering employee lifecycle events OD Support: Coordinate training sessions, set up programmes, and manage attendee communications and records Finance Support: Raise purchase orders, track invoices, and ensure accurate and timely payments Process Improvement: Take ownership of tasks and suggest improvements to make their HR processes even better About you Strong administrative and organisational skills within an HR/People environment Ability to work under pressure, take ownership, and manage a high volume of tasks Strong attention to detail and ability to maintain confidentiality Experience managing multiple query types and switching focus between tasks quickly Excellent communication skills, both verbal and written Proficient in Microsoft Office and HR systems Experience providing customer-focused service in a fast-paced environment The successful candidate will be required to undergo DBS and social media checks as part of pre-employment screening. Salary The spot salary is £27,159 per annum for applicants who fully meet the requirements. If you're still developing some skills or experience, you can start at 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Interviews Stage 1 Teams interview with the hiring manager. Planned date: 3rd July. Stage 2 Behavioural and scenario-based interview at their Bradford office. You'll complete a personality questionnaire in advance. Planned date: 9th July. A place to build a future 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and exclusive discounts through their benefits platform Defined Contribution and Defined Benefit pension schemes plus life assurance at three times your salary Enhanced parental leave and flexible working options Career development through their Leadership Academy, apprenticeships, Stepping into Management training, and more We're committed to inclusion They believe diversity makes them stronger. Their process is designed to be accessible and inclusive if you need any reasonable adjustments at any stage, just let them know. Candidates must have current eligibility to live and work in the UK. Our client does not currently hold a sponsorship licence. Recruitment Agencies: Our client works exclusively with PSL partners and does not accept unsolicited CVs or speculative approaches for this role. REF-
Jun 20, 2026
Full time
Location: Hybrid, Bradford (3 days in the office, Tuesday Thursday) Salary: £27,159 per annum Hours: Permanent, 35 hours per week, Monday Friday 9am 5pm Thousands of families across the country rely on our client for a safe, affordable home. As the housing crisis deepens, the work they do has never been more important. It's this belief that everyone deserves a place to call home that drives everything they do. Our client believes their people are their greatest strength. They're looking for a caring, proactive, and detail-oriented People Services Administrator to join their friendly People Team. This is more than a support role it's your chance to make a real impact on their culture and the lives of their colleagues. What you'll be doing Inbox & Coordination: Manage the central People team mailbox, ensuring timely, accurate responses while coordinating queries across the team Systems & Data: Keep HR systems up to date with accurate employee data, processing changes efficiently and maintaining data integrity Recruitment: Manage end-to-end recruitment processes using their ATS, ensuring every candidate has a smooth, positive experience HR Queries: Be the go-to person for HR queries from salary changes and onboarding to drafting letters and administering employee lifecycle events OD Support: Coordinate training sessions, set up programmes, and manage attendee communications and records Finance Support: Raise purchase orders, track invoices, and ensure accurate and timely payments Process Improvement: Take ownership of tasks and suggest improvements to make their HR processes even better About you Strong administrative and organisational skills within an HR/People environment Ability to work under pressure, take ownership, and manage a high volume of tasks Strong attention to detail and ability to maintain confidentiality Experience managing multiple query types and switching focus between tasks quickly Excellent communication skills, both verbal and written Proficient in Microsoft Office and HR systems Experience providing customer-focused service in a fast-paced environment The successful candidate will be required to undergo DBS and social media checks as part of pre-employment screening. Salary The spot salary is £27,159 per annum for applicants who fully meet the requirements. If you're still developing some skills or experience, you can start at 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Interviews Stage 1 Teams interview with the hiring manager. Planned date: 3rd July. Stage 2 Behavioural and scenario-based interview at their Bradford office. You'll complete a personality questionnaire in advance. Planned date: 9th July. A place to build a future 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more Cash health plan, Health MOTs, online GP access, gym discounts, and a volunteering day Car leasing, salary sacrifice schemes, and exclusive discounts through their benefits platform Defined Contribution and Defined Benefit pension schemes plus life assurance at three times your salary Enhanced parental leave and flexible working options Career development through their Leadership Academy, apprenticeships, Stepping into Management training, and more We're committed to inclusion They believe diversity makes them stronger. Their process is designed to be accessible and inclusive if you need any reasonable adjustments at any stage, just let them know. Candidates must have current eligibility to live and work in the UK. Our client does not currently hold a sponsorship licence. Recruitment Agencies: Our client works exclusively with PSL partners and does not accept unsolicited CVs or speculative approaches for this role. REF-
Job Summary Job Role Title: System Manager Salary: Grade G £39,862-£44,075 Contract Type: Permanent Working Pattern: Full Time Number of hours per week: 37 hours per week Job Share: No Opening: 05 June 2026 Closing date: 23: June 2026 Job Advert Text An exciting opportunity to join a forward-looking ICT Team delivering quality system solutions to a Blue Light Service. Working alongside our experienced System Management Team you will help ensure that Leicestershire Fire and Rescue Service (LFRS) have the right systems in place to deliver quality services that enable our Service to deliver for our communities. You will manage a portfolio of related ICT Systems; ensuring they are secure and effective. You will be responsible for making sure our systems meet Service requirements, are correctly procured and Supplier Contracts are managed. Working with our Users and Suppliers you will ensure they are resilient, and delivery value for money. As part of the wider ICT team, you will be working with Service Colleagues to resolve issues and deliver change. You will ensure user guides and procedures are correct and up to date, and that staff are suitably trained in the operation of our Systems. You will also have the opportunity to contribute to key System delivery projects within the Service The successful candidate will have relevant knowledge of System portfolio Management. This would cover areas such as System Administration, procurement and contract management, user training, Change Management process and projects. Technical knowledge of system configuration, incident and problem management would also be relevant. You will be capable of working swiftly and accurately, often in time sensitive situations. We are looking for candidates that can, above all, demonstrate the capability to excel in this broad and challenging role. Benefits you will receive: Competitive salary Flexible working Generous leave entitlement plus public holidays Full support for ongoing professional development On-site gym facilities Free onsite parking Access to an emergency services Blue Light discount card Use of our in-house occupational health unit, which includes fitness support Access to the Service s 24/7 Employee Assistance Programme Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire. Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include: Employers Network for Equality and Inclusion Department of Works and Pension s Disability Confident scheme Asian Fire Service Association (AFSA) Pension Considerations Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team. Sponsorship Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Hybrid working may be considered for this role. Closing date: 23: June 2026 Interview and test date: 09 - 17 July 2026 If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role-specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace.
Jun 20, 2026
Full time
Job Summary Job Role Title: System Manager Salary: Grade G £39,862-£44,075 Contract Type: Permanent Working Pattern: Full Time Number of hours per week: 37 hours per week Job Share: No Opening: 05 June 2026 Closing date: 23: June 2026 Job Advert Text An exciting opportunity to join a forward-looking ICT Team delivering quality system solutions to a Blue Light Service. Working alongside our experienced System Management Team you will help ensure that Leicestershire Fire and Rescue Service (LFRS) have the right systems in place to deliver quality services that enable our Service to deliver for our communities. You will manage a portfolio of related ICT Systems; ensuring they are secure and effective. You will be responsible for making sure our systems meet Service requirements, are correctly procured and Supplier Contracts are managed. Working with our Users and Suppliers you will ensure they are resilient, and delivery value for money. As part of the wider ICT team, you will be working with Service Colleagues to resolve issues and deliver change. You will ensure user guides and procedures are correct and up to date, and that staff are suitably trained in the operation of our Systems. You will also have the opportunity to contribute to key System delivery projects within the Service The successful candidate will have relevant knowledge of System portfolio Management. This would cover areas such as System Administration, procurement and contract management, user training, Change Management process and projects. Technical knowledge of system configuration, incident and problem management would also be relevant. You will be capable of working swiftly and accurately, often in time sensitive situations. We are looking for candidates that can, above all, demonstrate the capability to excel in this broad and challenging role. Benefits you will receive: Competitive salary Flexible working Generous leave entitlement plus public holidays Full support for ongoing professional development On-site gym facilities Free onsite parking Access to an emergency services Blue Light discount card Use of our in-house occupational health unit, which includes fitness support Access to the Service s 24/7 Employee Assistance Programme Public sector pension (subject to pension scheme rules). You will automatically be enrolled into the Local Government Pension Scheme (LGPS), which is a tax-approved, defined-benefit occupational pension scheme. Your contributions are based on your earnings, and you can choose from different income options when you retire. Leicestershire Fire and Rescue Service is committed to promoting equality, diversity and inclusion in the workplace. Furthermore, we want to create a work environment where everyone feels safe, can be themselves and can perform their roles to the best of their abilities. We have signed up with a number of nationally recognised organisations that promote equality, diversity and inclusion and we are working with them to help us achieve our objectives. These organisations include: Employers Network for Equality and Inclusion Department of Works and Pension s Disability Confident scheme Asian Fire Service Association (AFSA) Pension Considerations Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance or Lifetime Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. A breach in the Lifetime Allowance threshold will result in a Tax charge. Further information on Annual Allowance and Lifetime Allowance can be obtained from our Pensions team. Sponsorship Please take note that Leicestershire Fire and Rescue Service does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Hybrid working may be considered for this role. Closing date: 23: June 2026 Interview and test date: 09 - 17 July 2026 If you are invited to interview, you will be assessed against the NFCC Leadership Framework. The highest level relevant to the role is detailed in the person specification, and you may be required to demonstrate competence at any level up to and including that. The interview will include both behavioural and role-specific questions to assess your suitability for the position. You will also be asked a question exploring your understanding of, and commitment to, Equality, Diversity, and Inclusion (EDI) in the workplace.
Head - Complex Transaction Support Homes England National Housing Bank 81,443 - 93,055 Location: Hybrid 50/50 Our new headquarters are based in Leeds, however, candidates also have the option to attend our offices in Birmingham, Bristol, Liverpool, London, Manchester, Newcastle or Northstowe. Homes England launched the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will lead and manage a small team of Senior Managers within the Complex Transaction Support (CTS) team, overseeing a portfolio of distressed lending cases (including debt, equity, guarantees and equity investments) within the Bank's wider Debt team. These cases are high-profile and have been transferred to the CTS team due to identified delivery, fiscal, or reputational risks. The job holder will report directly to the Assistant Director, Complex Transaction Support, and will be required to exhibit gravitas, negotiation and restructuring skills both externally and internally in a high-pressure public environment. Complimentary requirements include an exceptional Credit & Risk and Organisational skill set. The opportunity Responsibilities include: Designing, implementing, and maintaining an effective system for identifying, analysing, and assessing emerging risk within the mainstream portfolio which is managed by the Portfolio Management team. Designing, implementing, and executing an agreed work out strategy for all identified Risk cases, by applying a wide range of restructuring options. Delivering elected restructuring strategies internally through: Risk, Executive Investment Committee, (and when required) the Risk teams within Ministry - Ministry for Housing, Communities, Local Government (MHCLG) and the HM Treasury (HMT). Maintaining, managing, and implementing the CTS designed Watch List Process through monthly updates to Risk and monthly management meeting with Portfolio Management and Risk, which are minuted and passed to the Chief Risk Officer to fulfil a robust and auditable review process. Maintenance of an effective database of all potential, current and historic impaired and written down loans, to provide an accurate and concise assessment of the position of the Debt Team Risk exposures. The job holder will be expected to introduce and embed best practice, disciplines, and processes from the Corporate and Commercial Banking sector into the Agency. This will include providing advisory engagement into Risk, the Senior Management within the Bank (including the CEO and Chairperson), the board, MHCLG and HMT. Candidate profile The jobholder will be required to exhibit extensive technical capability in insolvency procedures and restructuring options. Proven understanding of insolvency law and the law relating to Administration, Law of Property Act Receivership, and other enforcement mechanisms (for example schemes of arrangement and sale of debt). Significant experience in successfully leading and managing a team of individuals who have worked with distressed lending positions. Leadership experience and credibility to run a high output team dealing with diverse risk problems in high pressure situations. Proven experience of managing complex lending positions to maximise the Agency delivery while minimising financial loss; by using exhibited analysis and problem-solving techniques to achieve the optimum outcome. Extensive Credit Risk experience across Real Estate sector, to establish development and counterparty risk. The ability to concisely present complex distressed lending problems with a decided work out strategy to Senior Management, Board members within the Bank , and MHCLG and HMT and in both written and verbal format. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 26th June, 2026 Right to Work in the UK is required.
Jun 19, 2026
Full time
Head - Complex Transaction Support Homes England National Housing Bank 81,443 - 93,055 Location: Hybrid 50/50 Our new headquarters are based in Leeds, however, candidates also have the option to attend our offices in Birmingham, Bristol, Liverpool, London, Manchester, Newcastle or Northstowe. Homes England launched the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will lead and manage a small team of Senior Managers within the Complex Transaction Support (CTS) team, overseeing a portfolio of distressed lending cases (including debt, equity, guarantees and equity investments) within the Bank's wider Debt team. These cases are high-profile and have been transferred to the CTS team due to identified delivery, fiscal, or reputational risks. The job holder will report directly to the Assistant Director, Complex Transaction Support, and will be required to exhibit gravitas, negotiation and restructuring skills both externally and internally in a high-pressure public environment. Complimentary requirements include an exceptional Credit & Risk and Organisational skill set. The opportunity Responsibilities include: Designing, implementing, and maintaining an effective system for identifying, analysing, and assessing emerging risk within the mainstream portfolio which is managed by the Portfolio Management team. Designing, implementing, and executing an agreed work out strategy for all identified Risk cases, by applying a wide range of restructuring options. Delivering elected restructuring strategies internally through: Risk, Executive Investment Committee, (and when required) the Risk teams within Ministry - Ministry for Housing, Communities, Local Government (MHCLG) and the HM Treasury (HMT). Maintaining, managing, and implementing the CTS designed Watch List Process through monthly updates to Risk and monthly management meeting with Portfolio Management and Risk, which are minuted and passed to the Chief Risk Officer to fulfil a robust and auditable review process. Maintenance of an effective database of all potential, current and historic impaired and written down loans, to provide an accurate and concise assessment of the position of the Debt Team Risk exposures. The job holder will be expected to introduce and embed best practice, disciplines, and processes from the Corporate and Commercial Banking sector into the Agency. This will include providing advisory engagement into Risk, the Senior Management within the Bank (including the CEO and Chairperson), the board, MHCLG and HMT. Candidate profile The jobholder will be required to exhibit extensive technical capability in insolvency procedures and restructuring options. Proven understanding of insolvency law and the law relating to Administration, Law of Property Act Receivership, and other enforcement mechanisms (for example schemes of arrangement and sale of debt). Significant experience in successfully leading and managing a team of individuals who have worked with distressed lending positions. Leadership experience and credibility to run a high output team dealing with diverse risk problems in high pressure situations. Proven experience of managing complex lending positions to maximise the Agency delivery while minimising financial loss; by using exhibited analysis and problem-solving techniques to achieve the optimum outcome. Extensive Credit Risk experience across Real Estate sector, to establish development and counterparty risk. The ability to concisely present complex distressed lending problems with a decided work out strategy to Senior Management, Board members within the Bank , and MHCLG and HMT and in both written and verbal format. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 26th June, 2026 Right to Work in the UK is required.
Payroll & Benefits Officer Harrow £35,000 - £45,000 Hybrid Working - 3 days in the office (Fridays essential) The Opportunity An exciting opportunity has arisen for an Payroll & Benefits Officer to join a well-established organisation in Harrow. Working alongside the Payroll Manager and as part of a wider HR team of 10, you will support the end-to-end delivery of two monthly payrolls covering approximately 1,000 employees (200 employees and 800 employees respectively). You'll also play a key role in pensions, benefits administration, payroll reporting, and employee support. Key Responsibilities Support the end-to-end processing of two monthly payrolls. Manage sickness absence administration and reporting. Assist with pension schemes, salary sacrifice arrangements, and employee benefits. Respond to payroll and benefits queries from employees and stakeholders. Produce payroll reports, reconciliations, and management information. Support statutory reporting requirements. Liaise with HMRC and external providers where required. Deputise for the Payroll Manager during periods of absence. About You Previous payroll experience with end-to-end payroll processing. Strong understanding of payroll legislation, pensions, and statutory requirements. Experience administering employee benefits would be advantageous. Excellent attention to detail and organisational skills. Strong communication skills and a customer-focused approach. Experience using payroll and HR systems (Oasis and/or iTrent advantageous but not essential). Interested? Apply today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Jun 19, 2026
Full time
Payroll & Benefits Officer Harrow £35,000 - £45,000 Hybrid Working - 3 days in the office (Fridays essential) The Opportunity An exciting opportunity has arisen for an Payroll & Benefits Officer to join a well-established organisation in Harrow. Working alongside the Payroll Manager and as part of a wider HR team of 10, you will support the end-to-end delivery of two monthly payrolls covering approximately 1,000 employees (200 employees and 800 employees respectively). You'll also play a key role in pensions, benefits administration, payroll reporting, and employee support. Key Responsibilities Support the end-to-end processing of two monthly payrolls. Manage sickness absence administration and reporting. Assist with pension schemes, salary sacrifice arrangements, and employee benefits. Respond to payroll and benefits queries from employees and stakeholders. Produce payroll reports, reconciliations, and management information. Support statutory reporting requirements. Liaise with HMRC and external providers where required. Deputise for the Payroll Manager during periods of absence. About You Previous payroll experience with end-to-end payroll processing. Strong understanding of payroll legislation, pensions, and statutory requirements. Experience administering employee benefits would be advantageous. Excellent attention to detail and organisational skills. Strong communication skills and a customer-focused approach. Experience using payroll and HR systems (Oasis and/or iTrent advantageous but not essential). Interested? Apply today! JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Reward recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Join us as a Pensions Data Specialist based in Redhill, Welwyn Garden City, or Leeds, working in a flexible hybrid model. You'll be part of our Data Service Delivery Team (DSDT) - a key revenue-generating function within our pension administration business, delivering high-quality data analysis, reporting, and cleansing to support clients in achieving their strategic objectives. This role offers exposure to a broad range of high-impact data projects, including Pensions Dashboard activity, buy-in and buy-out exercises, automation programmes, and GMP rectification and equalisation - providing excellent variety and the opportunity to make a tangible impact across the pension lifecycle. Why this role is a great opportunity Work on high-impact, complex data projects across the pension lifecycle Gain exposure to strategic client initiatives such as buy-in/out and automation Play a key role in shaping how data is delivered and improved at scale Step into a senior, trusted position with real technical influence The Role Take ownership of complex data projects, delivering to agreed timelines, scope, and budget while proactively identifying risks or out-of-scope work. Provide clear and consistent project updates, highlighting challenges early and driving solutions to ensure successful delivery. Produce and support high-quality technical data reports, contributing to client proposals and project closure documentation. Engage with stakeholders through internal and client meetings, supporting project scoping discussions and presenting analysis findings. Support the commercial success of the team by pricing new data projects appropriately and within agreed timelines. Act as a technical point of reference, supporting colleagues with complex queries and sharing expertise across the team. Maintain accurate management information and time recording, ensuring all chargeable work is captured correctly. Provide cover and support to Team Managers, helping ensure smooth team operations. What you'll bring Experience with Defined Benefit (DB) Pension schemes with proven ability to deliver high quality data projects within a team environment Strong organisational skills utilised within a pensions data project environment with experience of the delivery and management of data project tasks and projects Proven ability to identify and efficiently resolve challenges, identifying solutions to ensure allocated data tasks and projects are delivered within required quality, timescales and agreed remit Excellent time management skills with the ability to organise and prioritise own workload with experience of working on several projects simultaneously Evidenced ability to work effectively as part of a team supporting an inclusive working environment championing diversity within the team Excellent communication and advanced numerical skills with advanced knowledge of Microsoft Excel and Word What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com
Jun 18, 2026
Full time
Join us as a Pensions Data Specialist based in Redhill, Welwyn Garden City, or Leeds, working in a flexible hybrid model. You'll be part of our Data Service Delivery Team (DSDT) - a key revenue-generating function within our pension administration business, delivering high-quality data analysis, reporting, and cleansing to support clients in achieving their strategic objectives. This role offers exposure to a broad range of high-impact data projects, including Pensions Dashboard activity, buy-in and buy-out exercises, automation programmes, and GMP rectification and equalisation - providing excellent variety and the opportunity to make a tangible impact across the pension lifecycle. Why this role is a great opportunity Work on high-impact, complex data projects across the pension lifecycle Gain exposure to strategic client initiatives such as buy-in/out and automation Play a key role in shaping how data is delivered and improved at scale Step into a senior, trusted position with real technical influence The Role Take ownership of complex data projects, delivering to agreed timelines, scope, and budget while proactively identifying risks or out-of-scope work. Provide clear and consistent project updates, highlighting challenges early and driving solutions to ensure successful delivery. Produce and support high-quality technical data reports, contributing to client proposals and project closure documentation. Engage with stakeholders through internal and client meetings, supporting project scoping discussions and presenting analysis findings. Support the commercial success of the team by pricing new data projects appropriately and within agreed timelines. Act as a technical point of reference, supporting colleagues with complex queries and sharing expertise across the team. Maintain accurate management information and time recording, ensuring all chargeable work is captured correctly. Provide cover and support to Team Managers, helping ensure smooth team operations. What you'll bring Experience with Defined Benefit (DB) Pension schemes with proven ability to deliver high quality data projects within a team environment Strong organisational skills utilised within a pensions data project environment with experience of the delivery and management of data project tasks and projects Proven ability to identify and efficiently resolve challenges, identifying solutions to ensure allocated data tasks and projects are delivered within required quality, timescales and agreed remit Excellent time management skills with the ability to organise and prioritise own workload with experience of working on several projects simultaneously Evidenced ability to work effectively as part of a team supporting an inclusive working environment championing diversity within the team Excellent communication and advanced numerical skills with advanced knowledge of Microsoft Excel and Word What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com
This is an excellent opportunity for an experienced Project Manager with a Defined Benefit (DB) pensions background to join our thriving project management team. You will lead and deliver a variety of client-facing and internal pension change projects, working with medium to large pension schemes across diverse industries. In this role, you will manage a broad portfolio of projects including GMP equalisation, Buy-in/Buy-out readiness, benefits rectification, scheme mergers, wind-ups, and other pension change initiatives. You will collaborate closely with colleagues across multiple lines of business, clients, administrators, actuaries, and external partners. This opportunity is ideal for someone with strong project management skills who has worked in pension projects and/or actuarial project environments, or pensions consulting, and who enjoys both the structure of pension risk based projects delivery and the challenge of troubleshooting complex issues. Why This Role is Exciting Work with large, high-profile clients and a wide variety of pension schemes. Be part of a growing team, contributing to new project areas and strategic initiatives. Opportunity to deepen expertise in specialist DB project areas such as GMPe and de-risking transactions. Dynamic role blending pension risk based project delivery with strategic problem-solving and cross-functional collaboration. Join us in this role and be part of a dynamic team with a defined career path, on job training and a team that coach and mentor you whilst you grow your career with us! Our work style: We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities (full time or part time) in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week working in your nearest office. The role Apply your pensions technical knowledge, consulting skills and project management experience to proactively guide your project teams to the optimal project outcomes Manage a diverse portfolio of project types including GMP equalisation, Buy-in and Buy-out readiness, benefit rectification, liability management, scheme transitions, mergers, and wind-ups. Develop detailed project plans to monitor and track progress Establish a robust project governance framework Provide day-to-day project management, working closely with your project teams and external stakeholders to deliver project milestones within scope and budgets Lead and document project calls and facilitate planning workshops Drive high quality client project delivery, operational efficiency and effectiveness Carry out continual project improvement reviews and ensure thorough tranche reviews are carried out at appropriate project milestones Ensure that the project documentation, such as risk logs, action plans, project plans are actively maintained What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, wind-ups). Experience within actuarial project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com
Jun 18, 2026
Full time
This is an excellent opportunity for an experienced Project Manager with a Defined Benefit (DB) pensions background to join our thriving project management team. You will lead and deliver a variety of client-facing and internal pension change projects, working with medium to large pension schemes across diverse industries. In this role, you will manage a broad portfolio of projects including GMP equalisation, Buy-in/Buy-out readiness, benefits rectification, scheme mergers, wind-ups, and other pension change initiatives. You will collaborate closely with colleagues across multiple lines of business, clients, administrators, actuaries, and external partners. This opportunity is ideal for someone with strong project management skills who has worked in pension projects and/or actuarial project environments, or pensions consulting, and who enjoys both the structure of pension risk based projects delivery and the challenge of troubleshooting complex issues. Why This Role is Exciting Work with large, high-profile clients and a wide variety of pension schemes. Be part of a growing team, contributing to new project areas and strategic initiatives. Opportunity to deepen expertise in specialist DB project areas such as GMPe and de-risking transactions. Dynamic role blending pension risk based project delivery with strategic problem-solving and cross-functional collaboration. Join us in this role and be part of a dynamic team with a defined career path, on job training and a team that coach and mentor you whilst you grow your career with us! Our work style: We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities (full time or part time) in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week working in your nearest office. The role Apply your pensions technical knowledge, consulting skills and project management experience to proactively guide your project teams to the optimal project outcomes Manage a diverse portfolio of project types including GMP equalisation, Buy-in and Buy-out readiness, benefit rectification, liability management, scheme transitions, mergers, and wind-ups. Develop detailed project plans to monitor and track progress Establish a robust project governance framework Provide day-to-day project management, working closely with your project teams and external stakeholders to deliver project milestones within scope and budgets Lead and document project calls and facilitate planning workshops Drive high quality client project delivery, operational efficiency and effectiveness Carry out continual project improvement reviews and ensure thorough tranche reviews are carried out at appropriate project milestones Ensure that the project documentation, such as risk logs, action plans, project plans are actively maintained What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, wind-ups). Experience within actuarial project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com
This is a superb opportunity to join a growing pensions administration team and lead the delivery of high-quality services across multiple client accounts. This role combines people leadership, operational management, client engagement, and continuous improvement within a fast-paced pensions environment. Key Responsibilities Lead a multi-client pensions administration team, ensuring excellent service delivery and member experience. Act as a key contact for client teams and attend client/trustee meetings when required. Support business development activities, including new business pitches and presentations. Drive quality, performance, productivity, and operational excellence across the team. Ensure compliance with internal procedures, legislation, and industry standards. Support and develop Team Leaders, fostering a collaborative, high-performing culture. Identify and implement service improvements and operational efficiencies. Manage change initiatives and support teams through process improvements. About You Proven experience in defined benefit (DB) pension administration. Previous leadership experience within a pensions administration environment. Strong stakeholder management, communication, and presentation skills. Experience leading high-performing teams and implementing workforce development plans. Detail-oriented with good Excel skills. Comfortable managing multiple priorities and resolving operational challenges. Client-focused, commercially aware, and committed to delivering excellent customer outcomes.
Jun 18, 2026
Full time
This is a superb opportunity to join a growing pensions administration team and lead the delivery of high-quality services across multiple client accounts. This role combines people leadership, operational management, client engagement, and continuous improvement within a fast-paced pensions environment. Key Responsibilities Lead a multi-client pensions administration team, ensuring excellent service delivery and member experience. Act as a key contact for client teams and attend client/trustee meetings when required. Support business development activities, including new business pitches and presentations. Drive quality, performance, productivity, and operational excellence across the team. Ensure compliance with internal procedures, legislation, and industry standards. Support and develop Team Leaders, fostering a collaborative, high-performing culture. Identify and implement service improvements and operational efficiencies. Manage change initiatives and support teams through process improvements. About You Proven experience in defined benefit (DB) pension administration. Previous leadership experience within a pensions administration environment. Strong stakeholder management, communication, and presentation skills. Experience leading high-performing teams and implementing workforce development plans. Detail-oriented with good Excel skills. Comfortable managing multiple priorities and resolving operational challenges. Client-focused, commercially aware, and committed to delivering excellent customer outcomes.
Job Title: HR Officer Location: Stockwell, London, SW9 Job Type: 35,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit Human Resource Officer, with a focus on service delivery and a people-centre approach. About The Role: We have a fantastic opportunity for an experienced HR Officer with a background in employment law to join the organisation. This is a pivotal role within SW9 Community Housing. It is to provide HR advice, administration, and system support to management and to ensure that employees receive a strong level of professional HR support in line with the company strategic goals. Core Responsibilities: HR Systems & Administration: Administer the full employee lifecycle via our HRIS, ensuring data integrity, accurate personnel records, and compliant onboarding/offboarding. Payroll: Prepare and process monthly payroll data, managing all starters, leavers, and variations with high accuracy. Data & Reporting: Extract workforce metrics and produce regular reports on headcount, turnover, and absence for management. Employee Relations & Recruitment: Provide admin support for ER casework, disciplinary processes, and end-to-end recruitment coordination. L&D & Compliance: Support training scheduling, mandatory compliance monitoring, and assist with HR policy documentation. About you: Education Educated to A Level Standard or equivalent. CIPD or equivalent qualification is desirable. Knowledge and skills Clear understanding of HR services and its contribution to the organisation. Extensive knowledge of Human Resources and employment law. Possesses HR administration and advisory skills to work flexibly and collaboratively. Sound knowledge of current employment legislation and ability to translate this into workplace practices. Excellent attention to detail. Intermediate IT and computer skills including Word, Outlook and Excel. Ability to work as a part of the team and to work without supervision. Excellent organisation skills with the ability to prioritise workload to meet deadlines and adhere to month-end timetable. Clear and accurate written and verbal communication that is appropriate for the audience and to write HR reports. Strong relationship building and stakeholder management skills to liaise with a wide range of people, both internal and external to the organisation. Ensures that all work is undertaken in compliance with the Data Protection Acts (DPA). Analytical, with the ability to quickly solve problems through practical and innovative means. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Ability to respond to queries promptly. Patience and ability to remain calm in stressful situations. Experience Operational HR experience, providing staff with advice and supporting managers in all aspects of HR. A proven track record in coordinating the full employee life cycle. Range of experience in the use of computerised HR systems. Experience of Cascade HR is highly desirable. Experience in administering payroll and staff benefits. Experience of working in social housing desirable. Experience in dealing with staff on all levels. Personal Attributes Enthusiastic and conscientious about delivering and driving forward an excellent service in a customer-based environment. Adaptable and 'can do' attitude. Why join us When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: Competitive salary A defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover Competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) Employee assistance programme Excellent learning & development opportunities Staff discount scheme, discounted gym membership Medicash - medical cash plan A modern office and facilities Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; HR Advisor, HR Administrator, Payroll Administrator, HRIS Management, Employee Relations Support, Recruitment Coordination, HR Data Reporting, Onboarding & Offboarding, CIPD, Employment Law Compliance, Payroll Processing, HR Systems, Absence Management may also be considered.
Jun 18, 2026
Full time
Job Title: HR Officer Location: Stockwell, London, SW9 Job Type: 35,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit Human Resource Officer, with a focus on service delivery and a people-centre approach. About The Role: We have a fantastic opportunity for an experienced HR Officer with a background in employment law to join the organisation. This is a pivotal role within SW9 Community Housing. It is to provide HR advice, administration, and system support to management and to ensure that employees receive a strong level of professional HR support in line with the company strategic goals. Core Responsibilities: HR Systems & Administration: Administer the full employee lifecycle via our HRIS, ensuring data integrity, accurate personnel records, and compliant onboarding/offboarding. Payroll: Prepare and process monthly payroll data, managing all starters, leavers, and variations with high accuracy. Data & Reporting: Extract workforce metrics and produce regular reports on headcount, turnover, and absence for management. Employee Relations & Recruitment: Provide admin support for ER casework, disciplinary processes, and end-to-end recruitment coordination. L&D & Compliance: Support training scheduling, mandatory compliance monitoring, and assist with HR policy documentation. About you: Education Educated to A Level Standard or equivalent. CIPD or equivalent qualification is desirable. Knowledge and skills Clear understanding of HR services and its contribution to the organisation. Extensive knowledge of Human Resources and employment law. Possesses HR administration and advisory skills to work flexibly and collaboratively. Sound knowledge of current employment legislation and ability to translate this into workplace practices. Excellent attention to detail. Intermediate IT and computer skills including Word, Outlook and Excel. Ability to work as a part of the team and to work without supervision. Excellent organisation skills with the ability to prioritise workload to meet deadlines and adhere to month-end timetable. Clear and accurate written and verbal communication that is appropriate for the audience and to write HR reports. Strong relationship building and stakeholder management skills to liaise with a wide range of people, both internal and external to the organisation. Ensures that all work is undertaken in compliance with the Data Protection Acts (DPA). Analytical, with the ability to quickly solve problems through practical and innovative means. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Ability to respond to queries promptly. Patience and ability to remain calm in stressful situations. Experience Operational HR experience, providing staff with advice and supporting managers in all aspects of HR. A proven track record in coordinating the full employee life cycle. Range of experience in the use of computerised HR systems. Experience of Cascade HR is highly desirable. Experience in administering payroll and staff benefits. Experience of working in social housing desirable. Experience in dealing with staff on all levels. Personal Attributes Enthusiastic and conscientious about delivering and driving forward an excellent service in a customer-based environment. Adaptable and 'can do' attitude. Why join us When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: Competitive salary A defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover Competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) Employee assistance programme Excellent learning & development opportunities Staff discount scheme, discounted gym membership Medicash - medical cash plan A modern office and facilities Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; HR Advisor, HR Administrator, Payroll Administrator, HRIS Management, Employee Relations Support, Recruitment Coordination, HR Data Reporting, Onboarding & Offboarding, CIPD, Employment Law Compliance, Payroll Processing, HR Systems, Absence Management may also be considered.
Job title: Client Services Assistant Location: Kendal Adecco is recruiting an Experienced Client Services Assistant to provide comprehensive administrative and client support. In this position, you will work closely with Financial Planners and Relationship Managers, under the guidance of the Manager of HR & Administration, ensuring that all activity aligns with responsible business practices and Consumer Duty principles. What You Will Do? Process new business, incremental business, surrenders, encashment, switches, and alterations to policies using company IT systems, ensuring accurate and timely completion. Follow each case from start to finish, issue policy documents and contract notes, and keep all company IT systems fully updated, including uploading and maintaining all scanned documents. Co-ordinate with providers regarding clients' change of address, Appointment/retirement of trustees, and any death cases, including liaison with legal parties where necessary. Prepare client files for Financial Planners, update client information on the IT system before meetings, insert the correct client pack, and highlight any outstanding compliance requirements in advance. Collate documents and illustrations for the financial plan, send and collate letters of authority and policy information, and obtain policy information and literature from the internet and other available sources. Handle enquiries from insurance companies and clients as far as possible, providing accurate information, escalating where appropriate, and recording relevant details on company IT systems. Check daily tasks on company IT systems, chase any outstanding entries, and obtain quotations as required for corporate clients in response to internal or external requests. Produce valuations for clients as required, taking into account each client's service standard, and accurately record all valuations and related notes on company IT systems. Update client Factfinds on the IT system after meetings, prepare clients' portfolios, set up all required information, and instigate PFP access with each client as appropriate. Chase Initial fees from providers to ensure company cash flow is not detrimentally impacted, and run and analyze client profit and loss reports to identify any areas where required income or fees are not being achieved. Cover reception when required to provide a professional and welcoming service, maintaining a tidy and organized client-facing area consistent with company standards. Identify any training and development needs required to meet the responsibilities of your role, and complete any additional tasks requested from time to time by management. Act as a Consumer Duty Champion on committees and across the business, ensuring decisions and priorities are aligned with Consumer Duty principles and supporting the implementation and annual review of the Consumer Duty framework. Your Skills Demonstrated experience with Basic Word, Excel and Outlook, using these tools confidently for document preparation, data handling, email, and calendar management in a professional environment. Excellent customer service skills (both internal and external), with the ability to manage client and colleague interactions professionally, tactfully, and in a manner that supports long-term business relationships. Excellent written and verbal communication skills, enabling you to draft clear correspondence, explain information accurately, and communicate effectively with providers, clients, colleagues, and management. Strong interpersonal skills, including the ability to work collaboratively, provide constructive feedback, recognize others' achievements, and avoid office politics or gossip in day-to-day interactions. At least 2 years relevant administrative experience, ideally within financial services or a similar professional environment, with evidence of working to defined processes and service standards. Willingness to participate in learning opportunities/events outside of usual work hours, demonstrating a proactive approach to maintaining product knowledge, system knowledge, and ongoing professional development. Business-like approach in both appearance and conduct, consistently behaving professionally, maintaining confidentiality regarding clients and colleagues, and not bringing the company into disrepute. Strong organizational skills, including the ability to prioritize daily activities, keep work and client areas clean and tidy, and respond efficiently and effectively to queries while meeting agreed SLA's. Proactive problem-solving mindset, taking ownership to minimize problems, researching solutions to challenges or issues, and maintaining a positive attitude to change and a 'Can Do' attitude. Flexible approach to tasks and working hours to ensure work is completed and business needs are met, fully supporting the Directors/Management Team and aligning your workload with the company's business strategy and goals. Benefits Annual leave is 22 days holidays + bank holidays + currently 3 additional days off between Christmas and New Year, providing a clearly defined and structured entitlement. The role is covered by a Death In service Scheme, offering a specified company-backed benefit in the event of employee death. Retirement provision includes a 3% company contribution Pension Scheme, giving a clearly stated employer pension contribution level. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 18, 2026
Full time
Job title: Client Services Assistant Location: Kendal Adecco is recruiting an Experienced Client Services Assistant to provide comprehensive administrative and client support. In this position, you will work closely with Financial Planners and Relationship Managers, under the guidance of the Manager of HR & Administration, ensuring that all activity aligns with responsible business practices and Consumer Duty principles. What You Will Do? Process new business, incremental business, surrenders, encashment, switches, and alterations to policies using company IT systems, ensuring accurate and timely completion. Follow each case from start to finish, issue policy documents and contract notes, and keep all company IT systems fully updated, including uploading and maintaining all scanned documents. Co-ordinate with providers regarding clients' change of address, Appointment/retirement of trustees, and any death cases, including liaison with legal parties where necessary. Prepare client files for Financial Planners, update client information on the IT system before meetings, insert the correct client pack, and highlight any outstanding compliance requirements in advance. Collate documents and illustrations for the financial plan, send and collate letters of authority and policy information, and obtain policy information and literature from the internet and other available sources. Handle enquiries from insurance companies and clients as far as possible, providing accurate information, escalating where appropriate, and recording relevant details on company IT systems. Check daily tasks on company IT systems, chase any outstanding entries, and obtain quotations as required for corporate clients in response to internal or external requests. Produce valuations for clients as required, taking into account each client's service standard, and accurately record all valuations and related notes on company IT systems. Update client Factfinds on the IT system after meetings, prepare clients' portfolios, set up all required information, and instigate PFP access with each client as appropriate. Chase Initial fees from providers to ensure company cash flow is not detrimentally impacted, and run and analyze client profit and loss reports to identify any areas where required income or fees are not being achieved. Cover reception when required to provide a professional and welcoming service, maintaining a tidy and organized client-facing area consistent with company standards. Identify any training and development needs required to meet the responsibilities of your role, and complete any additional tasks requested from time to time by management. Act as a Consumer Duty Champion on committees and across the business, ensuring decisions and priorities are aligned with Consumer Duty principles and supporting the implementation and annual review of the Consumer Duty framework. Your Skills Demonstrated experience with Basic Word, Excel and Outlook, using these tools confidently for document preparation, data handling, email, and calendar management in a professional environment. Excellent customer service skills (both internal and external), with the ability to manage client and colleague interactions professionally, tactfully, and in a manner that supports long-term business relationships. Excellent written and verbal communication skills, enabling you to draft clear correspondence, explain information accurately, and communicate effectively with providers, clients, colleagues, and management. Strong interpersonal skills, including the ability to work collaboratively, provide constructive feedback, recognize others' achievements, and avoid office politics or gossip in day-to-day interactions. At least 2 years relevant administrative experience, ideally within financial services or a similar professional environment, with evidence of working to defined processes and service standards. Willingness to participate in learning opportunities/events outside of usual work hours, demonstrating a proactive approach to maintaining product knowledge, system knowledge, and ongoing professional development. Business-like approach in both appearance and conduct, consistently behaving professionally, maintaining confidentiality regarding clients and colleagues, and not bringing the company into disrepute. Strong organizational skills, including the ability to prioritize daily activities, keep work and client areas clean and tidy, and respond efficiently and effectively to queries while meeting agreed SLA's. Proactive problem-solving mindset, taking ownership to minimize problems, researching solutions to challenges or issues, and maintaining a positive attitude to change and a 'Can Do' attitude. Flexible approach to tasks and working hours to ensure work is completed and business needs are met, fully supporting the Directors/Management Team and aligning your workload with the company's business strategy and goals. Benefits Annual leave is 22 days holidays + bank holidays + currently 3 additional days off between Christmas and New Year, providing a clearly defined and structured entitlement. The role is covered by a Death In service Scheme, offering a specified company-backed benefit in the event of employee death. Retirement provision includes a 3% company contribution Pension Scheme, giving a clearly stated employer pension contribution level. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Are you an expert in the Purchase-to-Pay process and can lead operational delivery for Corporate Services contracts ? If so, we'd love to hear from you ! About the Team HM Treasury's Group Finance Team is a diverse and high performing function of around 50 finance professionals. We deliver high quality advice on strategic finance, financial management, financial reporting, and counter fraud and risk. Our work underpins effective internal decision making while ensuring accurate financial information is provided for Parliamentary control and public accountability. Finance Operations is a small but critical team based in Norwich that oversees the full range of transactional finance activities. This includes accounts payable and receivable, bank account administration, corporate and procurement card management, and oversight of key corporate contracts. We work closely with colleagues across the HM Treasury Group, providing essential support and ensuring smooth financial processes. We are seeking someone with experience in a transactional finance environment, ideally with line management responsibilities. You will enjoy working as part of a collaborative team and be passionate about delivering excellent customer facing support. You will bring a positive, methodical approach to problem solving, making the best use of available resources and ensuring value for money. You'll join a professional, supportive, and friendly team with a strong focus on problem solving and operational excellence. We offer opportunities to develop both technical and non technical skills, along with a working environment that encourages continuous learning About the Job In this role, you will: Be a subject matter expert for the entire Purchase-to-Pay (P2P) process and lead operational delivery for Corporate Services contracts. Providing full compliance with financial standards and Managing Public Money guidelines. Work alongside Contract Managers and broader partners to advance the Pipeline Procurement and Contracts Database (Atamis), boosting data quality and usability across the department. Lead the team by setting clear objectives, handling performance, and supporting professional development. Championing a culture of collaboration, accountability, and continuous improvement. Review monthly performance of the function and evaluate its service delivery in relation to departmental needs. Identify and introduce operational changes within the function to improve efficiency and lower risk. Lead stakeholder engagement activity, working closely with Central Finance and other partners to build strong, positive relationships that support operational improvement About You You will be part or fully qualified or prepared to study for AAT or CIPS Level 3. You will build and maintain excellent working relationships for effective management of service delivery and improvement. Think creatively to solve complex problems whilst meeting the needs of the customer and the business. Have experience of managing a P2P (Purchase-to-Pay) function and working with Oracle ERP or similar systems. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 18, 2026
Full time
Are you an expert in the Purchase-to-Pay process and can lead operational delivery for Corporate Services contracts ? If so, we'd love to hear from you ! About the Team HM Treasury's Group Finance Team is a diverse and high performing function of around 50 finance professionals. We deliver high quality advice on strategic finance, financial management, financial reporting, and counter fraud and risk. Our work underpins effective internal decision making while ensuring accurate financial information is provided for Parliamentary control and public accountability. Finance Operations is a small but critical team based in Norwich that oversees the full range of transactional finance activities. This includes accounts payable and receivable, bank account administration, corporate and procurement card management, and oversight of key corporate contracts. We work closely with colleagues across the HM Treasury Group, providing essential support and ensuring smooth financial processes. We are seeking someone with experience in a transactional finance environment, ideally with line management responsibilities. You will enjoy working as part of a collaborative team and be passionate about delivering excellent customer facing support. You will bring a positive, methodical approach to problem solving, making the best use of available resources and ensuring value for money. You'll join a professional, supportive, and friendly team with a strong focus on problem solving and operational excellence. We offer opportunities to develop both technical and non technical skills, along with a working environment that encourages continuous learning About the Job In this role, you will: Be a subject matter expert for the entire Purchase-to-Pay (P2P) process and lead operational delivery for Corporate Services contracts. Providing full compliance with financial standards and Managing Public Money guidelines. Work alongside Contract Managers and broader partners to advance the Pipeline Procurement and Contracts Database (Atamis), boosting data quality and usability across the department. Lead the team by setting clear objectives, handling performance, and supporting professional development. Championing a culture of collaboration, accountability, and continuous improvement. Review monthly performance of the function and evaluate its service delivery in relation to departmental needs. Identify and introduce operational changes within the function to improve efficiency and lower risk. Lead stakeholder engagement activity, working closely with Central Finance and other partners to build strong, positive relationships that support operational improvement About You You will be part or fully qualified or prepared to study for AAT or CIPS Level 3. You will build and maintain excellent working relationships for effective management of service delivery and improvement. Think creatively to solve complex problems whilst meeting the needs of the customer and the business. Have experience of managing a P2P (Purchase-to-Pay) function and working with Oracle ERP or similar systems. Some of the Benefits our people love! Generous Annual Leave - 25 days (rising to 30 after 5 years), plus public holidays and the King's birthday. Outstanding Pension Scheme - Defined Benefit pension with employer contributions of 28% Parental Leave Packages - Including 6 months' occupational pay for maternity/adoption, shared parental leave options. Flexible & Hybrid Working - Options include part-time, job-share, compressed hours, flexitime, and hybrid working (where business needs allow). Advance Schemes & Discounts - Rental deposit, cycle-to-work, SmartTech, season ticket loans, and access to HM Treasury's benefits portal for a wide range of discount codes. For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Job Title: Administrator Hours: 40 per week - Monday to Friday Location: Kent - Hybrid working with 3 days office based As an Administrator, you can expect the benefits from Chevron Traffic Management, part of Ramudden Global UK, that come with being an employer of choice: Benefits: Highly competitive salary package A secure, full-time permanent role with long-term opportunity 25 days holiday, plus bank holidays and an extra day off to celebrate your birthday Company pension to support your future Life assurance, plus access to a fantastic range of additional benefits through our employee benefits app Enhanced paternity leave, paid at full salary for 2 weeks Enhanced maternity leave, paid at full salary for 3 months and half salary for a further 3 months Access to our Internal Academy, giving you the tools and support to grow your career Paid volunteer days, so you can give back to causes that matter to you Fill Your Boots Rewards & Discount Platform, packed with savings and perks Car, bike and holiday purchase schemes: Save money, stay active and get a new bike and accessories, car or extra holidays tax-free Chevron Traffic Management, part of Ramudden Global UK, helps keep road workers and road users safe by designing, planning and delivering temporary traffic management across the UK. From lane closures, diversion routes and pedestrian walkways to cones, signage, temporary lights and barriers, our work supports safe and efficient roadworks every day. About the role of Administrator: As an Administrator, you will play a vital role in supporting our high-speed traffic management operations across the Southeast. Working closely with our coordination, operations and commercial teams, you will help ensure our schemes run smoothly, records are accurate, and both internal teams and customers receive excellent support. This is a great opportunity to develop your administration skills within a fast-paced, safety-focused environment while contributing to the success of our high-speed contracts. Responsibilities of an Administrator: You will support the team with a range of administrative duties, including data entry, filing, document control and maintaining accurate system records. The role will also involve answering phone calls, responding to emails, handling enquiries from clients, customers and colleagues, and processing information to support payments and contract delivery. Customer Service: Provide a professional, friendly and helpful first point of contact for clients, customers, visitors and colleagues. Respond to enquiries promptly, share accurate information, and help resolve queries effectively to support high standards of service across the contract. Financial Management: Support the processing of information required for payments and assist with maintaining accurate financial and commercial records. Work with the Quantity Surveyor and Commercial team to help track contract activity, support budget monitoring and ensure information is recorded correctly. Data Management: Maintain accurate, up-to-date records relating to contract performance, operational activity and fleet management. Compile information and generate reports to support contract performance monitoring, compliance and day-to-day decision making. Communication: Support effective communication across the contract by answering calls, managing emails and directing information to the right people. Liaise with operatives, supervisors, managers, clients and customers to help maintain accurate records and keep operations running smoothly. Learning and Development: Take part in training to build your administration skills and develop a strong understanding of our high-speed traffic management operations. You will learn how different areas of the contract work together and support other functions when required. What good looks like for an Administrator: Strong organisational and time management skills. Excellent communication skills, both written and verbal. Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint). Attention to detail and accuracy in data entry and record-keeping. Customer-focused attitude and a commitment to delivering exceptional service. Ability to work independently and as part of a team. Eagerness to learn and take a proactive approach to tasks. Basic understanding of financial concepts and budgeting (preferred). A right to work in the U.K So, if you want to join a winning team and be part of an innovative organisation within Ramudden Global UK, focused on company growth and employee progression, click on the apply button today. EQUALITY AND DIVERSITY AT THE CHEVRON GROUP Chevron TM, part of Ramudden Global UK, believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity. The richer the mix of people, skills, and cultures; the greater the range of inputs, viewpoints, and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms Ts & Cs apply INDWC
Jun 17, 2026
Full time
Job Title: Administrator Hours: 40 per week - Monday to Friday Location: Kent - Hybrid working with 3 days office based As an Administrator, you can expect the benefits from Chevron Traffic Management, part of Ramudden Global UK, that come with being an employer of choice: Benefits: Highly competitive salary package A secure, full-time permanent role with long-term opportunity 25 days holiday, plus bank holidays and an extra day off to celebrate your birthday Company pension to support your future Life assurance, plus access to a fantastic range of additional benefits through our employee benefits app Enhanced paternity leave, paid at full salary for 2 weeks Enhanced maternity leave, paid at full salary for 3 months and half salary for a further 3 months Access to our Internal Academy, giving you the tools and support to grow your career Paid volunteer days, so you can give back to causes that matter to you Fill Your Boots Rewards & Discount Platform, packed with savings and perks Car, bike and holiday purchase schemes: Save money, stay active and get a new bike and accessories, car or extra holidays tax-free Chevron Traffic Management, part of Ramudden Global UK, helps keep road workers and road users safe by designing, planning and delivering temporary traffic management across the UK. From lane closures, diversion routes and pedestrian walkways to cones, signage, temporary lights and barriers, our work supports safe and efficient roadworks every day. About the role of Administrator: As an Administrator, you will play a vital role in supporting our high-speed traffic management operations across the Southeast. Working closely with our coordination, operations and commercial teams, you will help ensure our schemes run smoothly, records are accurate, and both internal teams and customers receive excellent support. This is a great opportunity to develop your administration skills within a fast-paced, safety-focused environment while contributing to the success of our high-speed contracts. Responsibilities of an Administrator: You will support the team with a range of administrative duties, including data entry, filing, document control and maintaining accurate system records. The role will also involve answering phone calls, responding to emails, handling enquiries from clients, customers and colleagues, and processing information to support payments and contract delivery. Customer Service: Provide a professional, friendly and helpful first point of contact for clients, customers, visitors and colleagues. Respond to enquiries promptly, share accurate information, and help resolve queries effectively to support high standards of service across the contract. Financial Management: Support the processing of information required for payments and assist with maintaining accurate financial and commercial records. Work with the Quantity Surveyor and Commercial team to help track contract activity, support budget monitoring and ensure information is recorded correctly. Data Management: Maintain accurate, up-to-date records relating to contract performance, operational activity and fleet management. Compile information and generate reports to support contract performance monitoring, compliance and day-to-day decision making. Communication: Support effective communication across the contract by answering calls, managing emails and directing information to the right people. Liaise with operatives, supervisors, managers, clients and customers to help maintain accurate records and keep operations running smoothly. Learning and Development: Take part in training to build your administration skills and develop a strong understanding of our high-speed traffic management operations. You will learn how different areas of the contract work together and support other functions when required. What good looks like for an Administrator: Strong organisational and time management skills. Excellent communication skills, both written and verbal. Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint). Attention to detail and accuracy in data entry and record-keeping. Customer-focused attitude and a commitment to delivering exceptional service. Ability to work independently and as part of a team. Eagerness to learn and take a proactive approach to tasks. Basic understanding of financial concepts and budgeting (preferred). A right to work in the U.K So, if you want to join a winning team and be part of an innovative organisation within Ramudden Global UK, focused on company growth and employee progression, click on the apply button today. EQUALITY AND DIVERSITY AT THE CHEVRON GROUP Chevron TM, part of Ramudden Global UK, believe the skills, capabilities and talents of our people are the key to our success. We benefit enormously from the diversity and variety of our workforce and are fully committed to maintaining and encouraging this diversity. The richer the mix of people, skills, and cultures; the greater the range of inputs, viewpoints, and experiences. Because of this, Chevron TM is fully committed to being an equal opportunities employer, defined by its diversity and opposition to all forms Ts & Cs apply INDWC
Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Leeds office working hybrid. Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow. In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team. The Role This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the 'go to' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care. Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the UK. Responsible for the quality and performance objectives defined by WTW and ensuring member first Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service. Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards. Ensuring team productivity is at its optimum and is measured. Creating a collaborative culture in which processes are applied consistently within the Community where teams are better enabled to work flexibly to support each other What you'll bring: Experience in dealing with DB occupational schemes and experience as a Pensions team leader is essential Have an excellent eye for detail and intermediate knowledge of excel Highly experienced in the creation and management of high performing, results driven/fast-paced teams. A strong leader and negotiator, with excellent influencing skills and a can-do attitude and experience of presenting to both internal and external stakeholders. Evidence of developing and implementing staffing and training plans to maximise quality, efficiency, utilisation, and productivity. Supporting the team leaders and teams to adopt new processes changes and procedures with a solution orientated mindset. Ability to create a one team mindset that mentors and develops employees to help create a high-performance organization and a capacity for future leaders. Ensure that structures and systems for line management are in place and consistently followed across the team. Experience of working within a client facing environment and critical thinking to facilitate more in-depth discussions. Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support conflict resolution the removal of escalated blockers. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
Jun 17, 2026
Full time
Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Leeds office working hybrid. Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow. In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team. The Role This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the 'go to' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care. Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the UK. Responsible for the quality and performance objectives defined by WTW and ensuring member first Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service. Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards. Ensuring team productivity is at its optimum and is measured. Creating a collaborative culture in which processes are applied consistently within the Community where teams are better enabled to work flexibly to support each other What you'll bring: Experience in dealing with DB occupational schemes and experience as a Pensions team leader is essential Have an excellent eye for detail and intermediate knowledge of excel Highly experienced in the creation and management of high performing, results driven/fast-paced teams. A strong leader and negotiator, with excellent influencing skills and a can-do attitude and experience of presenting to both internal and external stakeholders. Evidence of developing and implementing staffing and training plans to maximise quality, efficiency, utilisation, and productivity. Supporting the team leaders and teams to adopt new processes changes and procedures with a solution orientated mindset. Ability to create a one team mindset that mentors and develops employees to help create a high-performance organization and a capacity for future leaders. Ensure that structures and systems for line management are in place and consistently followed across the team. Experience of working within a client facing environment and critical thinking to facilitate more in-depth discussions. Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support conflict resolution the removal of escalated blockers. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.
About the company: Alexander Lloyd is recruiting on behalf of a well-established and reputable business, specialising in Pensions Administration. The business works with a broad range of clients across the public and private sector and is recognised for its strong governance, technical expertise, and consistent delivery of high-quality services. About the role: We are seeking an experienced Pension Service Delivery Manager to lead the delivery of pensions administration services to a portfolio of Defined Benefit Schemes. This Senior position combines operational leadership, client management, and strategic improvement, ensuring service excellence, compliance, and sustainable growth. Aligned to the Middlesbrough office and operate a flexible hybrid working arrangement. Key Responsibilities: Support the Operations Manager in overseeing the delivery of pensions administration services across public sector schemes. Lead, mentor, and develop administration manager and wider teams. Contribute to commercial activity, including tender responses, billing, and profitability. Deliver client-facing work such as projects. Support strategic changes initiatives, including process and system improvements. Key Skills & Experience required: Pensions Administration background (Defined Benefits), with a strong track record of service delivery. In-depth technical knowledge of pensions administration and regulatory requirements. Proven people management experience, including performance management and recruitment. Confident leader with the ability to mentor, motivate, and inspire others. Strong analytical, numerical and problem-solving skills. If you feel you meet the skills and experience criteria, and are ready for your next challenge, apply today!
Jun 17, 2026
Full time
About the company: Alexander Lloyd is recruiting on behalf of a well-established and reputable business, specialising in Pensions Administration. The business works with a broad range of clients across the public and private sector and is recognised for its strong governance, technical expertise, and consistent delivery of high-quality services. About the role: We are seeking an experienced Pension Service Delivery Manager to lead the delivery of pensions administration services to a portfolio of Defined Benefit Schemes. This Senior position combines operational leadership, client management, and strategic improvement, ensuring service excellence, compliance, and sustainable growth. Aligned to the Middlesbrough office and operate a flexible hybrid working arrangement. Key Responsibilities: Support the Operations Manager in overseeing the delivery of pensions administration services across public sector schemes. Lead, mentor, and develop administration manager and wider teams. Contribute to commercial activity, including tender responses, billing, and profitability. Deliver client-facing work such as projects. Support strategic changes initiatives, including process and system improvements. Key Skills & Experience required: Pensions Administration background (Defined Benefits), with a strong track record of service delivery. In-depth technical knowledge of pensions administration and regulatory requirements. Proven people management experience, including performance management and recruitment. Confident leader with the ability to mentor, motivate, and inspire others. Strong analytical, numerical and problem-solving skills. If you feel you meet the skills and experience criteria, and are ready for your next challenge, apply today!
HR and Payroll Officer Hours: Full-Time, 36.25 hours per week, Monday to Friday Contract: Permanent Salary: Up to £39,172 p.a. (dependent on experience) Location: Cambridge, CB2 The Role This college invites applications for the role of HR and Payroll Officer, a position pivotal to the smooth functioning of their esteemed institution. This is an exciting opportunity for an experienced and motivated HR professional to play a key role in delivering a high-quality people service within the college. The successful candidate will be involved across the full employee lifecycle; from attraction and onboarding through to development, engagement, and retention supporting both employees and managers to create a positive and inclusive workplace culture. As a HR and Payroll Officer, you will assume a central role in helping to manage the college's HR and payroll processes, ensuring accuracy, and providing essential support to the HR and Payroll team. Your responsibilities encompass meticulous payroll administration and the maintenance of precise records, contributing significantly to the organisation's operational efficiency. About The Employer Situated in the bustling heart of Cambridge, the college offers not only a prestigious setting but also exquisite surroundings, featuring some of the region's most renowned gardens overlooking the River Cam. Their commitment to academic distinction is complemented by an ethos of inclusivity and forward-thinking, fostering an exceptional and inspiring work environment. Salary and Benefits This is a permanent role at 36.25 hours per week. The annual salary will be up to £39,172 p.a. (dependent on experience). In addition to the basic salary the post holder would be eligible for a bonus every year, free meals on duty and will have access to various other benefits, details of which are below. The employer also offers membership of a defined pension contribution scheme, a Healthcare cash plan and free parking. If you possess a passion for HR and payroll administration and aspire to contribute your expertise within a setting that marries tradition with innovation, the college presents an ideal opportunity. Join the employer in upholding their legacy of excellence while becoming an invaluable asset to their community. Your dedication and proficiency will play a crucial role in maintaining the institution's success and enhancing the experiences of their valued staff. The employer welcomes applications from individuals eager to contribute to their vibrant community and invite you to apply for this role! The closing date is 9am on Friday 3rd July 2026 Interviews will be held shortly afterwards. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The employer is committed to the principles of equal opportunities, diversity and respect and want to be known as an employer that invests in its staff, recognising and rewarding them for their commitment. No agencies please.
Jun 17, 2026
Full time
HR and Payroll Officer Hours: Full-Time, 36.25 hours per week, Monday to Friday Contract: Permanent Salary: Up to £39,172 p.a. (dependent on experience) Location: Cambridge, CB2 The Role This college invites applications for the role of HR and Payroll Officer, a position pivotal to the smooth functioning of their esteemed institution. This is an exciting opportunity for an experienced and motivated HR professional to play a key role in delivering a high-quality people service within the college. The successful candidate will be involved across the full employee lifecycle; from attraction and onboarding through to development, engagement, and retention supporting both employees and managers to create a positive and inclusive workplace culture. As a HR and Payroll Officer, you will assume a central role in helping to manage the college's HR and payroll processes, ensuring accuracy, and providing essential support to the HR and Payroll team. Your responsibilities encompass meticulous payroll administration and the maintenance of precise records, contributing significantly to the organisation's operational efficiency. About The Employer Situated in the bustling heart of Cambridge, the college offers not only a prestigious setting but also exquisite surroundings, featuring some of the region's most renowned gardens overlooking the River Cam. Their commitment to academic distinction is complemented by an ethos of inclusivity and forward-thinking, fostering an exceptional and inspiring work environment. Salary and Benefits This is a permanent role at 36.25 hours per week. The annual salary will be up to £39,172 p.a. (dependent on experience). In addition to the basic salary the post holder would be eligible for a bonus every year, free meals on duty and will have access to various other benefits, details of which are below. The employer also offers membership of a defined pension contribution scheme, a Healthcare cash plan and free parking. If you possess a passion for HR and payroll administration and aspire to contribute your expertise within a setting that marries tradition with innovation, the college presents an ideal opportunity. Join the employer in upholding their legacy of excellence while becoming an invaluable asset to their community. Your dedication and proficiency will play a crucial role in maintaining the institution's success and enhancing the experiences of their valued staff. The employer welcomes applications from individuals eager to contribute to their vibrant community and invite you to apply for this role! The closing date is 9am on Friday 3rd July 2026 Interviews will be held shortly afterwards. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). The employer is committed to the principles of equal opportunities, diversity and respect and want to be known as an employer that invests in its staff, recognising and rewarding them for their commitment. No agencies please.
Due to a number of New Business wins my client, an award winning Pension Consultancy, currently seek a talented Senior Administrator to join their friendly, award winning, Defined Benefit team. The role will involve prioritising the day to day workload of the team and assisting the Administration Manager in ensuring that the team runs smoothly. Duties will include: Ensuring that an effective pension administration service is provided to all clients Ensuring that client work is completed with SLA's and deadlines Handling more complex pension tasks such as calculations and scheme project work Being a point of contact for a portfolio of clients as well as trustees and senior scheme members Involvement in annual projects such as renewals, benefit statements and pension increases Providing advice and guidance to less experienced colleagues Provide input regarding process and procedural change Applicants must possess good knowledge of Defined Benefit (DB) pension schemes with the ability to perform a range of complex calculations including leavers, retirements, deaths and transfers in and out. You are likely to possess around 3 plus years technical experience from a Third Party or In-House background along with strong numeracy, communication and organisation skills. This is a great opportunity to join a highly respected pension consultancy which offers a great working environment, generous benefits, hybrid working, and great prospects for development.
Oct 08, 2025
Full time
Due to a number of New Business wins my client, an award winning Pension Consultancy, currently seek a talented Senior Administrator to join their friendly, award winning, Defined Benefit team. The role will involve prioritising the day to day workload of the team and assisting the Administration Manager in ensuring that the team runs smoothly. Duties will include: Ensuring that an effective pension administration service is provided to all clients Ensuring that client work is completed with SLA's and deadlines Handling more complex pension tasks such as calculations and scheme project work Being a point of contact for a portfolio of clients as well as trustees and senior scheme members Involvement in annual projects such as renewals, benefit statements and pension increases Providing advice and guidance to less experienced colleagues Provide input regarding process and procedural change Applicants must possess good knowledge of Defined Benefit (DB) pension schemes with the ability to perform a range of complex calculations including leavers, retirements, deaths and transfers in and out. You are likely to possess around 3 plus years technical experience from a Third Party or In-House background along with strong numeracy, communication and organisation skills. This is a great opportunity to join a highly respected pension consultancy which offers a great working environment, generous benefits, hybrid working, and great prospects for development.
An exciting opportunity has arisen for an Accounts Administrator to join a well-established accountancy firm offering a comprehensive range of services including accounting, tax, audit, payroll, and financial planning. As a Accounts Administrator, you will provide vital support to the Lead Partners while contributing to the ongoing growth of the office. This full-time role offers sallary of £23,750 for 36.25 hours work week and benefits. You will be responsible for: Providing administrative and secretarial support to Partners, Directors, and Managers. Coordinating meeting room bookings, set ups, and close downs. Greeting clients, arranging parking, and providing refreshments. Handling incoming calls, directing queries, and taking messages accurately. Managing daily post, filing, and general office communications. Processing client payments in person or over the phone. Maintaining petty cash and handling client banking. Coordinating supplier and contractor details, utilities, and office maintenance information. What we are looking for: Previously worked as anAccounts Administrator, Accounting Assistant, Office Administrator, Admin Assistant, Practice Support Officer, Finance & Accounts Assistant, Finance Assistant, Accounts Assistant, Office Coordinator, Firm Administrator, Audit & Admin Assistant, Professional Services Administrator, Accounts Administration Assistant, Practice Assistant, Office Support Assistant, Administrative Coordinator, Team Administrator, Business Support Administrator, Administrative Assistant Some prior experience in an administrative role. Qualification such as a BTEC or apprenticeship in Administration, Office Management, or a related field would be beneficial. Competent user of MS Word, Excel, PowerPoint, and Outlook Accurate typing and data processing skills. Whats on offer: Competitive salary 20 days plus bank holidays Pension scheme with employer contributions Life assurance scheme Cycle to work schme Regular social events and team incentives Health and wellbeing support including Employee Assistance Programme Career development opportunities within a supportive environment Apply now for this exciting Accounts Administrator opportunity to lead audits and accounts preparation within a thriving business advisory firm. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Oct 08, 2025
Full time
An exciting opportunity has arisen for an Accounts Administrator to join a well-established accountancy firm offering a comprehensive range of services including accounting, tax, audit, payroll, and financial planning. As a Accounts Administrator, you will provide vital support to the Lead Partners while contributing to the ongoing growth of the office. This full-time role offers sallary of £23,750 for 36.25 hours work week and benefits. You will be responsible for: Providing administrative and secretarial support to Partners, Directors, and Managers. Coordinating meeting room bookings, set ups, and close downs. Greeting clients, arranging parking, and providing refreshments. Handling incoming calls, directing queries, and taking messages accurately. Managing daily post, filing, and general office communications. Processing client payments in person or over the phone. Maintaining petty cash and handling client banking. Coordinating supplier and contractor details, utilities, and office maintenance information. What we are looking for: Previously worked as anAccounts Administrator, Accounting Assistant, Office Administrator, Admin Assistant, Practice Support Officer, Finance & Accounts Assistant, Finance Assistant, Accounts Assistant, Office Coordinator, Firm Administrator, Audit & Admin Assistant, Professional Services Administrator, Accounts Administration Assistant, Practice Assistant, Office Support Assistant, Administrative Coordinator, Team Administrator, Business Support Administrator, Administrative Assistant Some prior experience in an administrative role. Qualification such as a BTEC or apprenticeship in Administration, Office Management, or a related field would be beneficial. Competent user of MS Word, Excel, PowerPoint, and Outlook Accurate typing and data processing skills. Whats on offer: Competitive salary 20 days plus bank holidays Pension scheme with employer contributions Life assurance scheme Cycle to work schme Regular social events and team incentives Health and wellbeing support including Employee Assistance Programme Career development opportunities within a supportive environment Apply now for this exciting Accounts Administrator opportunity to lead audits and accounts preparation within a thriving business advisory firm. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
We have been exclusively appointed by our client company on a retained search for A commercially astute Commercial Director with strong strategic and financial acumen, with proven experience in building cost models and driving business growth, and the ability to provide clear direction and leadership to a capable but underdeveloped team. Below you will find a Candidate Opportunity Brief developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search & Principal Consultant of Ford & Stanley Executive Search and the General Manager of the business in question. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: We re looking for someone who can introduce clear processes, build confidence, and lead with intent as we scale out commercial function into a more mature, performance-driven operation Our pricing and margin models vary too much across contracts. We need someone who can create a unified, data-led approach that supports profitable growth and gives us commercial control. Challenges expected within the first 12 months include: The function currently lacks structure and consistency, as such the incoming Commercial Director needs to address the lack of processes, procedures, systems, contract standardisation. As the business grows, the cost models need to be fit for purpose, currently, there is no consistency to these cost models and uniformity needs to be achieved. The team have lacked true leadership, and we expect some resistance to change as higher performance is demanded across the function. Key deliverables within the first 12 months include: Define and implement a consistent costing model. In close collaboration with the senior leadership team, build a robust pipeline of opportunity. Analyse the capability of the current team, identify any gaps and implement practical steps to address these. Essential Hard Skills (Skills & Experience) Proven leasing knowledge with the capability of building pricing models and leading negotiations. Strong rail operations knowledge Have a strong commercial acumen with the ability to set a commercial strategy and lead new business activity. Line Management experience Bidding knowledge highly desirable Essential Soft Skills (Attributes & Behaviours) Dedicated and capable of prioritising the various responsibilities. Gravitas and has the ability to influence and persuade Exceptional negotiation skills Strong emotional intelligence, with an ability to navigate diverse stakeholders Natural commercial acumen that can think on their feet. Working Arrangements & Location: Hybrid working model Based in Derbyshire office, with 1 day working from home and another optional on client visits. Interview Process: 1st Stage Face-to-face interview with General Manager, and HR & Administration Manager. 2nd Stage Face-to-face interview with General Manager & Chief Executive Officer. Good to know: The working environment can be described as agile, quick, and unaffected by red tape. With a headcount of 75, this is an SME with an incredible passion for the products, industry, progress and achievements of the collective. With a culture of name, not a number , this is a business where everyone knows everyone, and this sets the business apart from other businesses in the Freight Sector. It has been identified that there is a lack of leadership in the commercial function and as a result capability gaps in the team. The incoming Commercial Director needs to develop the team culture and clearly define the mission surrounding growth of the division. The Commercial Director will play a pivotal role in shaping the company s commercial strategy, building robust costing models and leading both a capable and under-directed team. We need the incoming Commercial Director to drive consistency in contracts, processes and system utilisation. In conjunction with the above, we need the successful candidate to build a strong pipeline and identify opportunities for growth. A major project, and indeed focus area of this role, for the company involves the introduction of a new product into the market. Early tests have shown exceptional capabilities and the product is described as being among the best in the sector. This is gaining a lot of interest, and the initial order numbers will likely be doubled. Budget: Low: £90,(Apply online only) Mid: £95,(Apply online only) High: £100,(Apply online only) Supporting benefits Bonus: 10% of annual salary, structure and earning metric to be defined. Pension 8% Employer contribution. Executive Search Delivery Team: Head of Executive Search, Tom Norton: Client & Opportunity Management, Client Advisory, Recommendations & Offer Negotiation. Principal Consultant, Billy Jackson: Longlisting, Networking, Research & Search, Interviews, Data & Market Intel & shortlist presentation. About Ford & Stanley Executive Search: Please see supporting appendix : Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an executive search and talent advisory business.
Oct 08, 2025
Full time
We have been exclusively appointed by our client company on a retained search for A commercially astute Commercial Director with strong strategic and financial acumen, with proven experience in building cost models and driving business growth, and the ability to provide clear direction and leadership to a capable but underdeveloped team. Below you will find a Candidate Opportunity Brief developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search & Principal Consultant of Ford & Stanley Executive Search and the General Manager of the business in question. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the detail that sits behind the job specification. Client Opportunity Statements: We re looking for someone who can introduce clear processes, build confidence, and lead with intent as we scale out commercial function into a more mature, performance-driven operation Our pricing and margin models vary too much across contracts. We need someone who can create a unified, data-led approach that supports profitable growth and gives us commercial control. Challenges expected within the first 12 months include: The function currently lacks structure and consistency, as such the incoming Commercial Director needs to address the lack of processes, procedures, systems, contract standardisation. As the business grows, the cost models need to be fit for purpose, currently, there is no consistency to these cost models and uniformity needs to be achieved. The team have lacked true leadership, and we expect some resistance to change as higher performance is demanded across the function. Key deliverables within the first 12 months include: Define and implement a consistent costing model. In close collaboration with the senior leadership team, build a robust pipeline of opportunity. Analyse the capability of the current team, identify any gaps and implement practical steps to address these. Essential Hard Skills (Skills & Experience) Proven leasing knowledge with the capability of building pricing models and leading negotiations. Strong rail operations knowledge Have a strong commercial acumen with the ability to set a commercial strategy and lead new business activity. Line Management experience Bidding knowledge highly desirable Essential Soft Skills (Attributes & Behaviours) Dedicated and capable of prioritising the various responsibilities. Gravitas and has the ability to influence and persuade Exceptional negotiation skills Strong emotional intelligence, with an ability to navigate diverse stakeholders Natural commercial acumen that can think on their feet. Working Arrangements & Location: Hybrid working model Based in Derbyshire office, with 1 day working from home and another optional on client visits. Interview Process: 1st Stage Face-to-face interview with General Manager, and HR & Administration Manager. 2nd Stage Face-to-face interview with General Manager & Chief Executive Officer. Good to know: The working environment can be described as agile, quick, and unaffected by red tape. With a headcount of 75, this is an SME with an incredible passion for the products, industry, progress and achievements of the collective. With a culture of name, not a number , this is a business where everyone knows everyone, and this sets the business apart from other businesses in the Freight Sector. It has been identified that there is a lack of leadership in the commercial function and as a result capability gaps in the team. The incoming Commercial Director needs to develop the team culture and clearly define the mission surrounding growth of the division. The Commercial Director will play a pivotal role in shaping the company s commercial strategy, building robust costing models and leading both a capable and under-directed team. We need the incoming Commercial Director to drive consistency in contracts, processes and system utilisation. In conjunction with the above, we need the successful candidate to build a strong pipeline and identify opportunities for growth. A major project, and indeed focus area of this role, for the company involves the introduction of a new product into the market. Early tests have shown exceptional capabilities and the product is described as being among the best in the sector. This is gaining a lot of interest, and the initial order numbers will likely be doubled. Budget: Low: £90,(Apply online only) Mid: £95,(Apply online only) High: £100,(Apply online only) Supporting benefits Bonus: 10% of annual salary, structure and earning metric to be defined. Pension 8% Employer contribution. Executive Search Delivery Team: Head of Executive Search, Tom Norton: Client & Opportunity Management, Client Advisory, Recommendations & Offer Negotiation. Principal Consultant, Billy Jackson: Longlisting, Networking, Research & Search, Interviews, Data & Market Intel & shortlist presentation. About Ford & Stanley Executive Search: Please see supporting appendix : Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an executive search and talent advisory business.
Workforce Coordinator Sheffield - Covering North East, Yorkshire & Scotland Region Permanent Contract Competitive salary and benefits We have an exciting opportunity for a Workforce Coordinator in Administration to join the NG Bailey team, the position can be based in Leeds / Sheffield / Boldon / Glasgow / Aberdeen. The key purpose of the role is to work as a member of the National Workforce Team to manage and co-ordinate the workforce resources within the designated region, in accordance with the agreed workforce strategy. The successful candidate will provide administrative support and guidance to the regional operational teams in all matters relating the management of the workforce. The main duties will include: Comply with Health and Safety processes to ensure that the safety first and foremost message is visible and alive throughout all activities undertaken. Ensure that the management and use of direct employment, temporary workers and subcontractors is all in accordance with the key principles of the Engineering Strategy. Maintain accurate regional databases of workforce deployment, site location, and team allocation. Working with the central L&D function and the business performance team, contribute to the maintenance of local training/competence records and the communication of mandatory training requirements to workforce. Encourage the use of directly employed operatives in line with the Engineering Strategy to fulfil project requirements. Use only the Engineering Talent Pool for external recruitment and liaise with all other National Workforce Team members on inter-regional transfers to suit the needs of the business. Ensure that project teams are conversant with the time and attendance sign off process, providing support and training where required. Work with operations and project managers, to ensure that workforce requirements on all projects are successfully planned and prepared for. Attend pre-mobilisation meetings as required and provide support to the Workforce Manager on resourcing requirements, including the supervisory structure, compliance with Engineering Strategy and the use of temporary workers. Support collating performance reviews for the all the workforce employees in your area of control, Develop meaningful relationships with the payroll team to enable effective resolution of any payroll matters. Understand the National Working Rule Agreements and ensure regional projects and operational activities remain compliant. This includes the renewal of ECS/SKILLcards, and any other trade specific competence based requirements. Support the Workforce Manager to manage all regional day to day employee and industrial relations matters. Promote good employee relations within your region and work with the Workforce Manager to actively support all national employee and industrial relations initiatives. Requirements Experienced in using Microsoft office programmes in relation to administration duties Strong organisation and communication skills Demonstrable experience in managing a workforce across multiple sites Demonstrable knowledge of Employment and Industrial Relations matters (desirable) Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Flexible working Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Oct 06, 2025
Full time
Workforce Coordinator Sheffield - Covering North East, Yorkshire & Scotland Region Permanent Contract Competitive salary and benefits We have an exciting opportunity for a Workforce Coordinator in Administration to join the NG Bailey team, the position can be based in Leeds / Sheffield / Boldon / Glasgow / Aberdeen. The key purpose of the role is to work as a member of the National Workforce Team to manage and co-ordinate the workforce resources within the designated region, in accordance with the agreed workforce strategy. The successful candidate will provide administrative support and guidance to the regional operational teams in all matters relating the management of the workforce. The main duties will include: Comply with Health and Safety processes to ensure that the safety first and foremost message is visible and alive throughout all activities undertaken. Ensure that the management and use of direct employment, temporary workers and subcontractors is all in accordance with the key principles of the Engineering Strategy. Maintain accurate regional databases of workforce deployment, site location, and team allocation. Working with the central L&D function and the business performance team, contribute to the maintenance of local training/competence records and the communication of mandatory training requirements to workforce. Encourage the use of directly employed operatives in line with the Engineering Strategy to fulfil project requirements. Use only the Engineering Talent Pool for external recruitment and liaise with all other National Workforce Team members on inter-regional transfers to suit the needs of the business. Ensure that project teams are conversant with the time and attendance sign off process, providing support and training where required. Work with operations and project managers, to ensure that workforce requirements on all projects are successfully planned and prepared for. Attend pre-mobilisation meetings as required and provide support to the Workforce Manager on resourcing requirements, including the supervisory structure, compliance with Engineering Strategy and the use of temporary workers. Support collating performance reviews for the all the workforce employees in your area of control, Develop meaningful relationships with the payroll team to enable effective resolution of any payroll matters. Understand the National Working Rule Agreements and ensure regional projects and operational activities remain compliant. This includes the renewal of ECS/SKILLcards, and any other trade specific competence based requirements. Support the Workforce Manager to manage all regional day to day employee and industrial relations matters. Promote good employee relations within your region and work with the Workforce Manager to actively support all national employee and industrial relations initiatives. Requirements Experienced in using Microsoft office programmes in relation to administration duties Strong organisation and communication skills Demonstrable experience in managing a workforce across multiple sites Demonstrable knowledge of Employment and Industrial Relations matters (desirable) Benefits 25 days holiday per annum, plus bank holidays Pension with leading provider and up to 8% employer contribution Private healthcare Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice) Discounts Personal development programme Flexible Benefits Flexible working Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.