160 jobs found

You will like Winning work & earning uncapped commission as a BDM for a well-respected provider of fire and security services based in Wolverhampton, West Midlands. When working with this forward-thinking, privately-owned company, you will be part of a motivated team dedicated to delivering premium solutions. The organisation offers a dynamic environment where your expertise can truly make a difference, combined with a culture that values growth, professionalism, and personal development. You will like This is a vibrant Business Development Manager role designed for someone who thrives on securing new business and cultivating strong client relationships. You ll be at the forefront of expanding the company s portfolio of fire and security solutions, engaging with diverse industries and decision-makers. Your day-to-day will involve developing strategic sales plans, delivering compelling presentations, and negotiating deals that drive company growth all from your base in Wolverhampton. The role offers a balanced focus on client interaction and strategic sales planning, with support from a collaborative team eager for your expertise. You will have To be successful as a Business Development Manager, BDM Fire & Security, here, you will have a healthy mix of the following: A minimum of five years proven experience in sales within the fire and security industry A strong track record of identifying, converting, and managing new business opportunities Deep understanding of fire alarm, intruder alarm, access control, and CCTV systems Confidence in engaging senior stakeholders and decision-makers with persuasive communication skills Excellent negotiation and relationship-building abilities Self-driven, highly organised, and capable of working independently with minimal supervision A valid UK driving licence Proficiency in Microsoft Office applications and familiarity with CRM systems You will get As BDM Fire & Security here, you will be rewarded with a competitive salary of up to £60,000, complemented by uncapped commission your success truly pays off here. In addition, you'll benefit from 20 days holiday plus bank holidays, a company car or allowance, private pension provision, and access to ongoing career development opportunities. The company encourages a lively team spirit through regular social events and fosters a professional, supportive environment that recognises your contributions. You can apply To the Business Development Manager,job opportunity, directly by clicking the button on this page. Alternatively, send your CV in confidence to (url removed). We look forward to helping you take the next step in your professional journey with a firm committed to your success. UK_MS

Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Hours: 37.5 hours per week Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 2+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

Join Assist Security Group -recent winner of four OSPA awards including Outstanding Security Company. We offer a professional working environment, structured training and real support for our officers, with clear pathways for development within the business. Location: Kingston Upon Thames Salary: £15.33 per hour Hospital Security can be physically touch, mentally challenging and extremely rewarding! Position Overview: Are you ready to join our hospital security team? Assist Security Group is seeking experienced security professionals with exceptional customer service skills and a background in fast paced environments, ideally, within NHS Hospitals. As a Security Officer, you will receive comprehensive training to handle various situations, including conflict management and physical intervention. Responsibilities & Duties: Collaborate with the in-house security management team, following instructions from Hospital Security Managers. Manage queues, entrances, lobbies, wards, and car parks around the hospital premises. Provide assistance to the public, offering directions and information about the hospital and local area. Maintain a safe environment for patients, staff, and contractors, ensuring a visible and vigilant security presence. Offer support to NHS staff and respond promptly to any incidents or emergencies. Utilize conflict management skills to de-escalate situations and minimize the need for physical intervention. Maintain effective communication via twoway radios and accurately report activities and incidents. Requirements: Valid Door Supervisor licence. Able to commute to Kingston Upon Thames Right to Work in the UK. 5-year employment/educational history. Able to work in a fast paced, challenging environment. Able to keep cool under pressure. Proficiency in using two-way radios. Excellent written and verbal communication skills. Professional appearance and demeanor. Preferred (but not essential) Requirements: Previous experience in NHS environments. Security experience with conflict management. Additional training in Emergency First Aid, ACT, Safeguarding, Fire Marshall, Manual Handling, Conflict Management. Benefits: London Living Wage Onsite training provided Perkbox Benefits Hospital Security can be physically touch, mentally challenging and extremely rewarding! Equality, Diversity & Inclusion Assist Security Group is an equal opportunities employer. We are committed to eliminating discrimination and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All recruitment decisions are based on skills, experience and suitability for the role. Reasonable adjustments will be considered throughout the recruitment process where required.

We re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It s a field-based role, offering real autonomy and long-term career potential. You do not need to be based near the office, but be willing to show your face from time What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations.

We re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It s a field-based role, offering real autonomy and long-term career potential. You do not need to be based near the office, but be willing to show your face from time What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations.

We re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It s a field-based role, offering real autonomy and long-term career potential. You do not need to be based near the office, but be willing to show your face from time What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations.

We re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It s a field-based role, offering real autonomy and long-term career potential. You do not need to be based near the office, but be willing to show your face from time What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations.

Are you a Fire & Security BDM who thrives on self-generated business and closing commercial deals? If so, please read on! An excellent opportunity for a proven Fire & Security BDM to take ownership of their pipeline and influence business growth. This role is ideally suited to a self-motivated sales professional with a strong background in commercial Fire & Security, capable of generating and converting their own leads while working closely with internal sales and technical teams. Benefits: Location: Leicester (Field Based + office) Salary up to 45,000 + commission (may be some wiggle room on salary for the right candidate) Job Type: Full Time, Permanent Field based + car allowance Key Responsibilities Generating new business opportunities, with a strong focus on self-sourced commercial Fire & Security installation and maintenance contracts Carrying out site surveys and producing quotations as required Developing new commercial relationships and onboarding framework agreements Targeting new opportunities via an existing company database Following up quotations to improve conversion rates and pipeline performance Supporting and contributing to the growth of the Sales Administration function Working collaboratively with Technical Designers to ensure compliant and accurate solutions Presenting monthly sales data, including values of opportunities, quotes won and lost, at internal sales meetings Skills/Experience Required: Proven experience in a Business Development role within the Fire & Security sector (essential) Industry knowledge Strong ability to self-generate leads and close new business Confident carrying out surveys and pricing commercial opportunities Organised, commercially aware, and results-focused Comfortable reporting on sales performance and pipeline activity Strong communication and stakeholder management skills If this sounds like you, please apply today!

We re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It s a field-based role, offering real autonomy and long-term career potential. You do not need to be based near the office, but be willing to show your face from time What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations.

We re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It s a field-based role, offering real autonomy and long-term career potential. You do not need to be based near the office, but be willing to show your face from time What s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here s a look at some of the things you ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations.

VP of Customer Service Operations Manchester £100,000 Basic + Performance Bonus (circa £15,000) Managing 4 Global Department Heads Reporting directly to the Chief Commercial Officer I'm recruiting for a VP of Customer Service Operations role with a growing international technology business that supports over 20,000 customers across 11 countries. Whilst this role has responsibility for multiple operational functions, the largest and most significant area is Customer Support/Customer Service. The support function currently represents the biggest team within the remit and is expected to continue growing as the business scales (circa 45 heads currently) Because of that, I believe this could be a particularly interesting opportunity for a Head of Customer Service/leader looking to take the next step into a broader operational leadership role. The successful person will oversee four global functions covering Customer Support, Retentions, Production and B2B Operations, all of which play a key role in customer onboarding, customer experience, customer retention and long-term revenue growth. The business is in a strong position. Customer numbers continue to grow, operational performance is healthy and there are no major fires to fight. They are not looking for someone to come in and create layers of process or unnecessary bureaucracy. Instead, they're looking for someone who can scale what already works, improve collaboration between departments and continue enhancing the customer experience as the business grows. Current Operational Environment Supporting 20,000 customers across 11 countries Handling approximately 6,000 inbound customer enquiries per week Global support operation with local market representation Current contact mix of 70% live chat, 15% phone and 15% email Zendesk support environment Around 400 new customers are onboarded every month Production output growing at approximately 30% year-on-year Strong SLA performance across operational functions Full autonomy to redesign retention strategy and customer lifecycle processes Responsibility for customer communications and engagement activity across the customer base Oversight of customer-facing operational services and fulfilment functions What You'll Be Responsible For Leading and developing four global department heads Creating alignment across Support, Retentions, Production and B2B Operations Scaling operational functions as customer numbers continue to grow Driving improvements in customer experience and customer satisfaction Developing and enhancing customer support strategy Improving service delivery, operational performance and efficiency Identifying opportunities to streamline customer journeys Building a more proactive retention function Reducing customer churn and improving customer lifetime value Using data and insight to drive operational decision-making Ensuring departments work collaboratively towards common business goals Supporting the business through continued international growth Introducing structure and best practice without reducing agility What We Are Looking For This role could suit someone currently operating as: Head of Customer Support Head of Customer Service Director of Customer Operations Director of Customer Experience Head of Customer Success Operations Senior Operations Director VP of Customer Operations The ideal person will have experience leading sizeable customer-facing teams within a fast-paced technology, SaaS, or service-led environment. (B2B or B2C) You'll be commercially aware, customer-focused and comfortable operating through managers rather than directly managing large frontline teams. Most importantly, you'll understand how to scale customer operations whilst maintaining a positive customer experience and strong business performance. This is a rare opportunity to step into a broad operational leadership role where customer support sits firmly at the heart of the business and where you'll have genuine influence over how the organisation evolves over the coming years and have a clear career development path to C suite.

Job Title: Technical IT Operations Manager Location: North Yorkshire Salary: 60,000 - 65,000 + benefits Type: Full-time, Permanent Overview We are seeking a hands-on Technical IT Operations Manager to join a global organisation based in North Yorkshire. This is a key leadership role responsible for the day-to-day running of a busy IT department while also shaping and delivering the IT roadmap. The successful candidate will combine strong hands-on technical expertise (Azure / Microsoft 365) with proven experience managing IT operations, teams, and strategic initiatives in a fast-paced environment. Key Responsibilities IT Operations & Service Delivery Oversee the daily operations of the IT department, ensuring high availability and performance of systems and services Manage IT support, infrastructure, and service delivery across the organisation Ensure SLAs and KPIs are met, driving continuous improvement in service quality Act as an escalation point for complex technical issues Technical Leadership Remain hands-on with core technologies , particularly Azure and Microsoft 365 Provide technical guidance across infrastructure, cloud services, and security Lead on troubleshooting, system optimisation, and architecture decisions Ensure robust cybersecurity and compliance practices are in place Strategy & Road mapping Own and deliver the IT roadmap , aligning technology with business objectives Identify opportunities for innovation, automation, and efficiency improvements Lead IT projects, including cloud migrations, system upgrades, and integrations Manage budgets, vendors, and third-party relationships Team Leadership Lead, mentor, and develop an IT team within a busy operational environment Foster a proactive, customer-focused IT culture Support recruitment, performance management, and career development Key Skills & Experience Technical Expertise Strong hands-on experience with: Microsoft Azure (IaaS, PaaS, networking, governance) Microsoft 365 (Exchange Online, SharePoint, Teams, Intune) Solid understanding of: Windows Server & Active Directory Networking (firewalls, VPNs, routing) Cybersecurity and best practices Experience with cloud migrations and hybrid environments Leadership & Operations Proven experience managing IT operations in a fast-paced / global organisation Experience running a busy IT service function with multiple priorities Strong stakeholder management and communication skills Demonstrable experience delivering IT strategies and roadmaps Desirable Experience Experience in multi-site or international environments ITIL or similar service management frameworks Knowledge of automation / DevOps practices Experience managing IT budgets and vendor contracts Personal Attributes Hands-on, proactive, and solutions-driven Strong leadership presence with the ability to inspire teams Comfortable working both strategically and operationally Excellent problem-solving and decision-making skills What's on Offer Competitive salary of 60,000 - 65,000 Opportunity to shape IT strategy within a global organisation A varied role combining technical, operational, and strategic responsibilities Supportive and collaborative working environment

Interim Finance Manager - 3-6 months - Immediate start available Company Background Hays Senior Finance are exclusively supporting a fantastic British brand with a global reputation for creativity, quality, and originality. They blend rich heritage with a pioneering, globally inspired spirit. Role Overview As interim Finance Manager, you will be responsible for the day-to-day financial operations of the business. This is a hands-on role with a strong focus on accurate accounting, robust reporting, and effective financial controls as the business continues to expand. Reporting to the Chief Financial Officer, you will work closely with senior stakeholders across the business. You will play a central role in ensuring financial discipline, supporting informed decision-making, and enabling sustainable growth as the organisation evolves. Key Responsibilities Own the core accounting operations of the business, delivering accurate daily and weekly financial reporting and continuously improving the quality, relevance, and usability of management information. Deliver a timely and accurate month-end close, including preparation and review of balance sheet reconciliations and oversight of subsidiaries in line with company and Group reporting deadlines. Prepare and submit statutory and regulatory filings, including VAT returns, import declarations, and other required compliance submissions. Manage sales ledger and purchase ledger activities, including approval of working capital movements and forecasting material cash-flow impacts for the CFO. Maintain and enhance strong financial controls and processes, embedding new systems and ways of working that support budgeting, forecasting, and scalable growth. Qualifications and Experience Demonstrable experience owning and managing core financial operations within a commercial business environment. Part-qualified or fully qualified through a recognised accounting body (e.g. ACCA, CIMA, ACA). Candidates qualified by experience will also be considered, provided they demonstrate strong practical knowledge of financial operations, reporting, and controls. Strong working knowledge of daily, weekly, and month-end reporting, with a track record of meeting company and Group reporting deadlines in a growing and/or multi-channel business. Experience managing sales ledger and purchase ledger teams, with accountability for working capital and cash-flow management. Proven ability to improve reporting quality, controls, systems, or financial processes to support business growth and operational efficiency. Why Join Us? This is an opportunity to take real ownership within a globally recognised British brand. As Finance Manager, you'll play a central, hands-on role in the day-to-day financial operations of the business, with direct exposure to senior leadership and the chance to influence how the business grows. You'll work closely with the CFO and key stakeholders, shaping reporting, controls, and processes that support informed decision-making and scalable growth. Rather than firefighting, you'll have the scope to improve systems, enhance business intelligence, and embed best practice. Alongside meaningful responsibility and professional development, you'll be part of a creative, inclusive environment that values quality, originality, and collaboration - supporting a brand that continues to shape global design conversations.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

IdAM Engineer Location: Lonodn Contract Type: 12 Month Contract Working Arrangement: Fully On-site Role About the Role Guidant Global is supporting our client in recruiting a skilled IdAM Engineer to join a dedicated Identity and Access Management (IdAM) Live Services team. This role is critical in maintaining and monitoring key components of the organisation's identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work closely with external suppliers to ensure value is maximised across partnerships. This is an exciting opportunity to work within a highly secure and complex environment, supporting essential identity services that underpin organisational operations. Key Responsibilities Provide support for Windows Active Directory Domain Services and associated security infrastructure Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions Respond to incidents and service requests, taking ownership through to resolution Perform proactive system monitoring and daily health checks to prevent service disruption Collaborate with support and project teams to implement changes and technical solutions Follow and adhere to corporate change management processes Maintain the integrity and security of identity management services in line with industry best practices Support disaster recovery testing and critical project activities, including work outside standard hours when required Engage with third-party suppliers to ensure effective service delivery and value Essential Skills & Experience Minimum 3+ years' experience administering Windows Server environments (2008/2012/2016/2019) Experience supporting Active Directory Domain Services in enterprise environments Working knowledge of Linux system administration Experience with Two-Factor Authentication (RSA) and PKI/Certificate services Strong scripting capability, particularly with PowerShell , including automation development Experience administering DNS and DHCP services Good understanding of network protocols and firewall technologies Knowledge of system security principles and integration technologies Experience supporting disaster recovery planning and testing Familiarity with Microsoft Identity Manager (MIM) / Forefront Identity Manager (FIM) Desirable Skills Experience working within secure or highly regulated environments Exposure to identity governance or access certification tools Knowledge of modern identity platforms and cloud-based identity services Who We're Looking For Someone who is: A strong communicator with excellent written and verbal skills Able to work autonomously as well as collaboratively within a team Highly organised with the ability to manage workloads and meet deadlines Proactive and solution-focused in a fast-paced environment Committed to continuous improvement and service excellence Why Join Through Guidant Global? We take a people-first approach to recruitment, supporting you at every stage of your journey. You'll have the opportunity to work on critical identity infrastructure within a collaborative and forward-thinking environment, gaining valuable experience in a highly specialised and in-demand area of IT. Guidant Global is acting as an Employment Business in relation to this vacancy.

Are you a Business Development Manager that has existing relationships with electrical contractors, M&E firms or main contractors delivering commercial projects? Have you sold fire alarms, CCTV, access control, intruder alarms or life safety systems into the construction sector? If so, this could be the opportunity you've been looking for. Benefits: Mansfield, Nottinghamshire (Office-Based with UK Travel) Competitive Basic Salary + Uncapped Commission + Car Allowance 22 + 8 bank holidays Full time permanent role Uncapped commission structure. Company vehicle or car allowance. Opportunity to shape and grow a key business division. Support from an established delivery, engineering and project management team. Genuine long-term career progression within a growing Fire & Security business. About the Company Our client is an established and trusted provider of integrated fire, security and life safety solutions across the UK. Delivering CCTV, Access Control, Intruder Alarm, Fire Detection and Life Safety Systems to commercial and retail clients nationwide, they are now seeking an experienced Sales & Business Development Manager to lead this expansion. The Role This is a strategic business development role focused on generating opportunities with electrical contractors, M&E contractors, consultants and main contractors who require specialist fire and security systems as part of larger construction, refurbishment and fit-out projects. You will be responsible for identifying projects at pre-construction stage, building long-term relationships with key decision-makers and securing opportunities for the company's fire and security solutions across the UK. Key Responsibilities Develop new business opportunities with electrical contractors, M&E contractors and principal contractors. Promote Fire Alarm, CCTV, Access Control, Intruder Alarm and Integrated Security Solutions. Build relationships with Estimators, Project Managers, Contracts Managers, Commercial Managers and Directors. Identify upcoming projects, tenders and framework opportunities. Attend client meetings, networking events and industry exhibitions. Prepare and submit proposals, quotations and tender responses. Work closely with estimating, design and operations teams to ensure successful project delivery. Maintain a strong pipeline of opportunities and achieve agreed sales targets. Skills/Experience required: Proven Business Development experience within the Fire & Security sector. Strong understanding of CCTV, Access Control, Intruder Alarms and Fire Detection Systems. Experience selling into electrical contractors, M&E contractors, consultants or main contractors. Existing industry network and ability to open doors with key decision-makers. Strong commercial awareness and understanding of construction project lifecycles. Motivated, ambitious and target-driven. Full UK Driving Licence. This role would suit a Fire & Security, Sales Manager or Business Development Manager, looking to leverage their industry contacts and play a pivotal role in the growth of a respected security and life safety specialist.

Location Gillingham (Kent), Manchester, Stratford About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the CODE Technology Infrastructure Team (CTI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. CTI supports FIS CODE and all wider FIS investigations. CODE Technology Infrastructure (CTI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy sensitive technologies and to deliver innovative new solutions, designed around our customers' needs. CTI works in an integrated way to combine digital and technology change, project delivery, business process, product management and cultural change to maximise impact and ensure sustainability. As FIS grows, so does the need for Infrastructure support. The Senior Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. Job description As a Senior IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with other Infrastructure managers and collaborate closely with fellow engineers to provide support and have responsibility for project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Technology Infrastructure. For more information about our Directorates, Lines of Business and some of our roles, please visit the FIS Careers pages (opens in new window). Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e, virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Lead and direct a team of infrastructure specialists and engineers, ensuring services are integrated, delivered, and operated as required. Provide direction and support to junior engineers. Manage multiple priorities in a fast-paced environment. Lead and work collaboratively within a high performing, technically skilled team, sharing ideas and best practices, while also demonstrating the initiative to work independently with minimal supervision. Play a leading role in the planning, designing, maintaining, and improving FIS Infrastructure services and technologies. Work closely with third party providers, to support the delivery of infrastructure services, and collaborate with technical architects to translate architectural designs into operation infrastructure. You can break complex issues down into their component parts to identify and diagnose root causes, and you are skilled at troubleshooting and identifying problems across different technology capabilities. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria Extensive experience with network technologies such as Cisco routing and switching, Fortinet, ACI, Cisco Firepower, Core Network Knowledge such as IPv4, DNS, DHCP, subnetting etc and the use of ACLs in hardware and software firewalls. Demonstrable experience with Microsoft Windows domains and Systems Administrations Extensive awareness or experience of Data Centre Management and Enterprise Hardware such as HP or PURE Storage. Experience of Enterprise Class Operating Systems (Windows, Linux etc). Experience with Virtualisation such as VMWare, HyperV, or similar. Experience in providing support and guidance to other junior colleagues. Demonstrable experience in Troubleshooting and problem solving. Demonstrable experience and knowledge of best practice security principles information security and disaster recovery. Desirable Criteria Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, etc. Exposure to, or awareness of automation, scripting or programming languages (PowerShell, Python, TypeScript, etc.). Awareness of public cloud technologies or an interest to learn more. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Knowledge of Solution Architecture. Knowledge of Containerisation. Full UK Driving Licence.

Location Nottingham About the job Job summary Discover what it's like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here. HMRC's Fraud Investigation Service (FIS) is responsible for the department's civil and criminal investigations. Covert Operations, Digital Exploitation (CODE) sits within FIS. Working across Law Enforcement and government, CODE provides investigative tools and covert techniques to front-line investigations and works with key partners to develop and provide access to new technology and systems to enable investigators to respond to serious and complex tax evasion and crime. This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Digital Forensic Infrastructure (DFI) is responsible for delivering a broad portfolio of change initiatives, both to sustain and transform FIS's legacy technologies and to deliver innovative new solutions, designed around our customers' needs. DFI works in an integrated way to combine digital and technology change, project deliver, business process, product management and cultural change to maximise impact and ensure sustainability. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Job description As FIS grows, so does the need for Infrastructure support. The Infrastructure Engineer role is an amazing opportunity for any experienced, forward thinking and focused individual who has a passion for technology. If you flourish with dealing with diverse challenges, enjoy delivering exceptional support to users, growing your knowledge and want to work with a like-minded and supportive team then this may be the role for you. As a Higher IT Infrastructure Engineer, you will ensure robust, reliable high-performance systems and services meet business needs. You'll be responsible for building, administration, maintenance, and monitoring of diverse systems. This includes servers, storage, endpoint management, networks, telephony, and business applications. You will work closely with Infrastructure managers and collaborate closely with fellow engineers to provide third-line support and project delivery across a wide spectrum of IT systems. You'll also engage frequently with other teams and departments outside of IT to achieve shared objectives. This role offers the opportunity to influence the future technical direction within a dynamic and innovative team environment which is vital to the successful delivery of FIS CODE Infrastructure and Technology. "This role sits within the Digital Forensic Infrastructure Team (DFI) which is part of FIS CODE Capability, Development, Infrastructure & Innovation (CDII) and plays an integral role in His Majesty's Government's fight against serious and organised crime, supporting investigations totalling hundreds of millions of pounds each year. DFI supports FIS CODE and all wider FIS investigations. Person specification We are looking for an enthusiastic, resilient individual who can deliver in an impactful way within a fast-paced environment with shifting priorities. This is an IT Technical role, and you will already have an Infrastructure background with technical understanding of infrastructure (i.e., virtual machines, datacentres and environments). The successful candidate will be undertaking the following (but not limited to): Technical Providing 3rd-line support for Incidents, managing Service Requests, Tasks and Problems, adhering to established processes and ITIL standard methodology within agreed SLA's. Supporting datacentre management activities including capacity and availability management. Installing, managing, and maintaining end user devices in a Windows environment. Involvement in the assurance programme to ensure that assets are regularly reviewed, maintained and improved where necessary. Assisting in the provision of outstanding services and consistent levels of capability. Provide technical support and assistance to projects, ensuring delivery of non-functional requirements and continual service improvement. Be familiar with the installed hardware and software and the procedures in use in the IT Infrastructure area. Communication We are looking for an excellent communicator who can describe basic technical concepts to technical and non-technical audiences and you will regularly be expected to provide verbal updates and produce written user documentation on BAU taskings and projects. Additional responsibilities This may include participating in technical workshops to assess business requirements to support possible changes to existing services, identifying requirements and quantifying benefits. Travel and On Call Regular travel within the UK for meetings and infrastructure work will be required with occasional overnight stays. You will be required to work out of hours on an on-call rota, weekdays and weekends. Essential Criteria: Demonstrable knowledge or experience with network technologies including knowing how to build, configure, administer and support infrastructure technologies and solutions. These technologies and solutions can include computing, storage, networking, physical infrastructure, software, commercial-off-the-shelf software (COTS), and open-source packages and solutions. Knowledge or exposure to virtualisation technologies such as VMWare, vSphere or Horizon. Demonstrable knowledge or experience of Microsoft Windows domains and associated services (A/D, GPOs, domain trusts, DNS, DHCP, PKI etc.). Experience with supporting the planning, installation, maintenance and improvement of hardware services within a data centre. Demonstrable experience to break a problem down into its component parts to identify and diagnose root causes as well as troubleshoot across different technology capabilities. You can demonstrate an awareness of information security and the types of security controls that can be used to mitigate security threats within solutions and services. Strong communicator who can perform in a client/customer facing role with the ability to communicate technical concepts to a non-technical audience (both verbally and in writing). Desirable Criteria: Qualifications in Information Technology or a related field and/or practical experience supporting an IT environment. Qualifications and certifications held may include (but are not limited to): MCSE, CCNA, SAA-C03, CompTIA, etc. Knowledge or experience of Cisco, ACI or NXOS, Fortigate firewalls. ITIL Foundation Qualification or demonstrable understanding of ITIL Lifecycle Standards. Exposure to, or experience working with DevOps processes and practices. Experience working with Gitlab or other CI/CD tools. Experience working with programming/IaC languages (eg. Powershell, Python, Terraform). Exposure to, or experience working with project management tools (eg. Jira, MS Project) Exposure to, or experience with version control systems.

Vacancy No 5560 Vacancy Title Principal Fire Engineer Location Essex About the Role Fire engineering is a profession built on continuous learning. Regulations evolve, building designs become increasingly complex, and expectations around safety and compliance continue to rise. The most successful fire engineers understand that technical excellence is not a destination but an ongoing journey. We provide an environment where experienced fire engineers can continue to grow while taking ownership of challenging and rewarding projects. You will play a key role in delivering complex fire engineering solutions, supporting the development of colleagues, and contributing to the technical strength of our team. We foster a collaborative culture where technical challenges are shared, ideas are openly discussed, and decisions are supported by collective expertise. In an increasingly complex building safety landscape, you will be part of a team that values knowledge sharing, professional development, and technical excellence. Key Responsibilities As a Principal Fire Engineer, you will: Lead the technical delivery and quality assurance of complex fire engineering projects across multiple sectors. Develop, review, and approve fire strategies for commercial, residential, healthcare, education, and mixed-use developments. Apply both performance-based and prescriptive fire engineering approaches to achieve safe, practical, and compliant design solutions. Undertake and review qualitative and quantitative fire engineering assessments. Utilise fire and smoke modelling tools to assess building performance and interpret technical outputs. Provide technical guidance, mentoring, and support to junior and mid-level engineers. Contribute to project proposals, client presentations, and business development activities where appropriate. Liaise effectively with clients, architects, design teams, contractors, regulators, and approving authorities. Support the continuous improvement of technical standards, processes, and best practice within the business. Maintain up-to-date knowledge of UK fire safety legislation, guidance, and the evolving Building Safety Act framework. About You Essential Requirements Degree qualified in Fire Engineering or a closely related discipline. Significant post-graduate experience within a fire engineering consultancy environment, typically around seven years or more, although relevant experience and capability are more important than a specific number of years. Strong and current knowledge of UK fire safety legislation, Approved Documents, British Standards, and industry guidance. Proven experience preparing and delivering fire strategies for complex building projects. Ability to review, challenge, and quality-assure technical work produced by others. Chartered Engineer (CEng) status or actively progressing towards chartership. Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Strong analytical, problem-solving, and project management capabilities. Desirable Requirements Membership of the Institution of Fire Engineers (MIFireE) or higher. Experience using fire and evacuation modelling software such as FDS, Pathfinder, or equivalent tools. Experience delivering projects across multiple sectors and building types. Exposure to commercial project delivery, client relationship management, or business development activities. Experience supporting, mentoring, or managing engineering teams. What We Offer Competitive salary. Opportunity to lead technically challenging and high-profile projects. A collaborative and supportive team environment focused on professional growth. Exposure to a diverse portfolio of projects across multiple sectors. Ongoing support towards professional development and chartership progression. The opportunity to contribute to the future growth and technical direction of the business. Why Join Us Your expertise will be valued, your development supported, and your contribution recognised. You will work alongside experienced professionals who are committed to delivering high-quality fire engineering solutions while fostering a culture of collaboration, continuous learning, and technical excellence. If you are an ambitious fire engineer looking to take the next step in your career and make a meaningful impact, we would welcome the opportunity to hear from you. This version is suitable for LinkedIn, company websites, recruitment agencies, and direct candidate outreach while positioning the role as a genuine senior-level opportunity rather than a purely technical delivery position. SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained

Pensions Consultant - Make a Real Impact Do you have expert knowledge of pension regulations, practices and procedure, particularly within Local Authority schemes or other Public Sector pension schemes?Are you ready to shape policy, influence key decisions and make a genuine difference? This is your opportunity to join West Sussex County Council in a pivotal role where your expertise will help shape the future of the pension provision for thousands of employees across the Council and schools. The Opportunity As Pensions Consultant, you'll be the subject-matter expert across the County Council where you'll take ownership of pension policy, ensuring compliance, driving best practice, and supporting robust decision-making across the organisation. You will be a Pensions subject-matter expert across four major pension schemes. Local Government Pension Scheme (LGPS) Fire Pension Schemes NHS Pension Scheme Teachers' Pension Scheme About the Role This is a high-impact, specialist role within our HR Policy and Pensions Team. You will: Lead the development and review of pension-related employment policy and decisions. Provide expert advice on complex pension matters, including legislation, regulation and case law Ensure pension decisions, disputes and queries are handled compliantly and consistently Influence and guide senior stakeholders to make informed, risk-aware decisions Monitor national changes and best practice, ensuring WSCC remains compliant and forward-thinking Support projects with pension implications (e.g. TUPE, auto-enrolment, policy change) Build strong partnerships with HR, Payroll, schools and external stakeholders You will play a key role in ensuring the Council fulfils its responsibilities as an employer while delivering high-quality outcomes for scheme members. Candidates We're seeking a confident and knowledgeable pensions professional who can challenge, influence and deliver. Evidenced ability to develop and maintain detailed knowledge of relevant pension regulations, practices, and procedures for local government with expertise in one or more of schemes such as the LGPS, Fire Schemes, the NHS Pension Scheme and the Teachers' Pension Scheme Experience developing pension-related employment policy and practice Ability to provide timely, sound and accurate advice and guidance direct to managers. The confidence to constructively challenge and drive continuous improvement Excellent stakeholder management and relationship-building skills The ability to communicate complex technical information clearly and effectively Post Graduate Diploma in the Chartered Institute of Personnel and Development and/or Institute of Payroll and Pensions Management (IPPM) qualified or equivalent HR/Pension related qualification or depth of experience. Chartered Member of Chartered Institute of Personnel and Development, Institute of Payroll and Pensions Management or equivalent, and/or evidence of continuous professional development. Strong analytical skills with demonstrable experience of considering complex issues, including legislation and case law, in developing and implementing solutions to meet the needs of the organisation. Why Join West Sussex County Council At West Sussex County Council, their people are at the heart of everything they do. Committed to supporting your development and offering a rewarding and flexible working environment. Benefits A generous Local Government Pension Scheme 30 days annual leave (plus option to buy more) Flexible and hybrid working options - minimum 1 day per week on site - Chichester, West Sussex Excellent family-friendly policies Access to extensive learning, development, coaching and mentoring Employee discounts platform - save over 1,000 per year Health and wellbeing support, including Employee Assistance Programme Join West Sussex County Council and Make a Difference This is more than a technical role; it's a chance to influence policy, support the workforce, and ensure best practice across vital pension schemes that impact thousands of lives. If you're ready to take the next step in your pensions career and make a meaningful impact, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Please speak to either : Matthew Whitfield - / (phone number removed) Caroline Whicher - / (phone number removed) If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)