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My leading client has an immediate role for an experienced Incident Manager to join our Technology function, playing a critical role in ensuring the stability and performance of Dynamics 365 ( Finance & Operations and Customer Engagement) within a healthcare or regulatory focused environment. This role requires a strong understanding of the Microsoft technology stack , alongside proven experience managing incidents across complex, integrated enterprise platforms. Are you calm under pressure, decisive in critical moments, and confident managing incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 F&O and CE platforms, ensuring minimal disruption to both business operations and patient-facing services. Key Responsibilities Own and manage the full incident lifecycle across all priority levels Act as the primary escalation point for incidents impacting D365 F&O and CE systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 and Microsoft ecosystem Provide clear, structured communication to stakeholders, including senior leadership Collaborate across technology and healthcare teams to embed best practices About You You are a confident and proactive professional who thrives in high-pressure environments, with deep expertise across D365 and the wider Microsoft stack. Strong stakeholder management skills with the ability to engage at all levels Calm, methodical, and solutions-focused under pressure Highly organised with excellent prioritisation and coordination skills Strong analytical and problem-solving mindset Essential Experience Proven experience in incident management, IT service management, or technology operations Strong hands-on experience supporting Dynamics 365 Finance & Operations AND Customer Engagement Solid experience working within the Microsoft technology stack, including: Azure services and cloud infrastructure Power Platform (Power Apps, Power Automate, Power BI) Microsoft 365 and integrated services Experience operating within healthcare, life sciences, or highly regulated environments Strong understanding of end-to-end business processes across finance, operations, and customer/patient engagement Experience managing incidents impacting business-critical and patient-facing systems Strong knowledge of ITIL frameworks, with ITIL v4 certification (or equivalent) Desirable Experience integrating D365 with healthcare systems (CQC) Knowledge of Azure integration services and data platforms Experience working in 24/7 or high-availability environments If you are available immediately, please give me a call If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Specifications Technologist Lincolnshire 30,000- 33,000 The Collective Network are partnering with a well-invested food manufacturer looking to strengthen their technical function with the appointment of an experienced Specifications Technologist. This isn't a role for someone who just "does specs." This is for someone who understands the commercial impact of getting them right. The business behind this opportunity has built an impressive reputation within the food manufacturing space, supplying innovative, high-quality products into major retail, foodservice, and manufacturing channels across the UK and Europe. Significant investment across operations, systems, and product innovation means they're continuing to grow, and the technical team is evolving with it. Now they need someone who can bring structure, accuracy, and pace into a fast-moving environment where attention to detail genuinely matters. The Role You'll sit within a busy technical team, owning the creation and maintenance of retailer and customer specifications across multiple platforms and product categories. This is a highly collaborative role where you'll work closely with NPD, Process, Commercial, and Technical teams to keep projects moving, launches on track, and compliance watertight. If you enjoy working in a fast-paced manufacturing environment where priorities shift quickly and standards remain high, you'll fit in well here. What you'll be doing: Managing retailer and customer specifications across major UK retail and foodservice accounts Approving packaging copy and artwork in line with legal and customer requirements Supporting product launches through accurate specification management and critical path coordination Verifying ingredient, allergen, recipe, and nutritional data Acting as a key technical contact for specification-related queries Conducting allergen and claims risk assessments Supporting audits and ensuring systems remain compliant and audit-ready Working across specification platforms and technical systems including retailer portals and ERP systems Collaborating cross-functionally to ensure products move efficiently from concept through to launch What they're looking for This role suits someone who already knows the pace and pressure of food manufacturing specifications. You'll probably have: 3+ years' experience in a Specifications Technologist role within food manufacturing Strong retailer specification platform experience A solid understanding of UK food legislation, allergens, and labelling compliance The ability to manage multiple deadlines without compromising accuracy Strong communication skills and confidence working cross-functionally A proactive mindset, someone who spots problems before they become issues Most importantly, they want someone who takes pride in detail and understands the importance of technical accuracy in protecting both customer relationships and brand reputation. What's in it for you? Competitive salary Healthcare, dental, and optical support Enhanced annual leave package Career development and training opportunities Modern manufacturing environment A business that continues to invest heavily in people, systems, and growth Supportive technical leadership team with genuine progression opportunities If you'd like to hear more about this opportunity, or want a confidential conversation about technical roles within food manufacturing, get in touch with Gemma at The Collective Network today.

Our client is an exceptional developer in Scotland, providing high quality flatted and detached properties across the central belt. They currently have a requirement for an experienced assistant site manager for one of their flagship site in East Lothian. Purpose of the Role To support the Site Manager in the day-to-day operations of a high-quality residential flatted development. You will be responsible for ensuring that all construction activities are completed safely, on schedule, and to the required quality standards while managing on-site trades and subcontractors. Key Responsibilities Operational Management: Coordinate and supervise all site labour and subcontractors on a plot-by-plot basis to maintain the build programme. Health & Safety: Monitor all activities to ensure strict adherence to the Construction Phase Health & Safety Plan, including conducting site inductions and toolbox talks. Quality Control: Carry out regular inspections and produce detailed snagging lists to ensure all units meet NHBC standards and company specifications before handover. Logistics & Materials: Assist in managing site deliveries, equipment, and material call-offs to prevent project delays. Documentation: Maintain accurate site records, including daily logs, weekly labour reports, and health and safety forms. Stakeholder Liaison: Act as a key point of contact for architects, surveyors, sales teams, and customers to ensure smooth project delivery. Site Security: Ensure adequate security measures are in place, including traffic management and public safety fencing. Requirements & Qualifications Experience: Proven experience in a similar role within residential construction, ideally on flatted or timber frame developments. Certifications: Valid SMSTS (Site Management Safety Training Scheme), CSCS card (Manager or Supervisor level), and First Aid at Work. Skills: Strong communication, leadership, and problem-solving abilities with high attention to detail. Technical Knowledge: Understanding of Scottish building regulations and the ability to interpret technical drawings and plans. Driving Licence: A full UK driving licence is typically essential. To apply for the role, attach your up-to-date CV and Nicola Monro will come back to you directly to discuss in more detail.

Production Supervisor £45,000 - £52,000 Permanent Position Monday - Thursday 8am-4:30pm, Friday 1:30pm finish Competitive Salary, 25 days holiday + Bank Holidays 4x annual salary life assurance, pension Sunbury on Thames Our client are a leading manufacturer providing specialist solutions to a variety of industries such as aerospace, power generation, rail and oil and gas industries. They are looking for an experienced Cell Leader / Production / Supervisor to join the team Production SupervisorSpecific Job Requirement as Cell Leader: Manufacture and deliver product as per agreed production plan to ensure company targets are met Set and measure daily/weekly output targets for the team Lead daily cell meetings to highlight and resolve any issues within area of responsibility including Delivery, EHS, Quality or Staff related topics Develop and enable team to meet company goals and customer requirements. Actively align cell capacity and capability with customer requirements; assess skills/capacity and implement cross training or recruitment programmes Work closely with supporting functions to ensure cell team is able to meet operational targets and continuous improvements Lead/train/mentor team in Lean manufacturing techniques Adherence to the MJR with weekly performance appraisal with operations manager/director. Essential Skills/Experience/Qualifications; Supervisory experience in a complex, low/medium batch production cell with a proven track record of people and change management Experience of implementing and driving through change in a lean environment including 5S, Gemba walks, EHS ownership Knowledge of Aerospace Quality Management Systems including traceability and operator self inspection, training records, skill matrix, Human Factor Knowledge of Air-conditioning/Heaters/Fans Equipment or similar engineered products would be an advantage Ability to train and mentor Precision assembly experience, specifically motors and cooling systems would be highly beneficial, but complex assembly experience would be considered a pre-requisite

R13 Recruitment are partnering a well-established and internationally operating consumer brand in their search for a Customer Services Manager to lead their UK customer service function - within a specific Order-to-Cash remit. This is a fantastic opportunity for an experienced order-to-cash expert to join a growing and evolving business, overseeing both B2B and direct-to-consumer operations. This newly created position will play a pivotal role in driving service excellence, leading operational improvements, developing teams and enhancing the overall customer journey across multiple channels. The successful candidate will oversee a well-established team while working collaboratively with international colleagues to enhance processes, customer experience and large-scale operational performance. Working hours are full time, Monday to Friday - based just outside of Thetford with hybrid working available. Salary is offered at £45,000 - £50,000 DOE plus an additional bonus paid out quarterly. The Company This innovative and customer-focused organisation has built a strong reputation within its market, combining high-quality products with a genuine passion for customer experience. With continued growth across the UK and international markets, the business is investing heavily in its people, systems and customer operations to support future success. This role offers the opportunity to join a people-focused organisation where operational leadership, continuous improvement and customer experience are genuinely valued. Benefits Quarterly bonus scheme worth up to 15% of annual salary 33 days holiday inclusive of bank holidays Pension scheme Cycle to work scheme Wellbeing support and employee benefits platform Opportunity to work within a collaborative international environment Exposure to digitalisation, AI and operational improvement projects Long-term career development opportunities within a global business The Day to Day Leading and supporting a well-established customer services function across both B2B and D2C channels. Managing end-to-end Order-to-Cash processes, ensuring service quality and operational efficiency. Monitoring and improving customer service KPIs, reporting metrics and operational performance. Driving operational efficiencies and process improvement initiatives. Supporting digital transformation and automation projects across the function. Monitoring service levels, workflows and operational performance metrics. Working collaboratively with departments including Sales, Supply Chain, Digital and Finance. Ensuring an exceptional customer experience across all touchpoints. Supporting team development, performance management and coaching activities. Managing escalations and resolving complex customer service issues. Overseeing service delivery standards across multiple communication channels. Identifying opportunities to enhance systems, reporting and operational processes You Will Have / Be Previous leadership experience within operations, customer support or order management environments with specific Order-to-Cash experience. Strong understanding of operational processes and customer journey management. Strong systems knowledge, ideally including ERP and CRM platforms such as SAP or Salesforce. A collaborative leadership style with the ability to motivate and develop teams. Commercial awareness and a customer-centric mindset. Strong organisational and problem-solving skills. Comfortable working within fast-paced and evolving business environments. Experience supporting change, process improvement or digital transformation initiatives. Excellent communication and stakeholder management skills. A proactive and solutions-focused approach. How to Apply To hear more details about this fantastic opportunity, please email your CV to Ruth Harding - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.

Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we're looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 26th June 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important - We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.

Temp job - Project Manager - prison refurb - MOJ A large FM and Maintenance contractor who runs the contract for the MOJ to maintain the prison estate has an exciting opportunity.For a Project Manager to join the team covering the East Midlands (HMP Stocken, Whatton etc). This is a temporary role for 3-6 months, initially to be reviewed thereafter.The role will require passing security vetting, so a clean criminal record is essential. The role This will be home-based with daily site visits to a variety of prison locations in the Mids area, where you will be responsible for numerous refurbishment projects across the network of the prison buildings. As a Project Manager, you play an important part in delivering projects in a safe and risk-free environment. This includes management of safety, CDM, issues, risks, and project change requests to ensure successful and on-time project delivery. You will be responsible for: 1. Meeting with senior management and clients to track delivery timelines and costs. 2. Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements. 3. Identifying and assigning project tasks based on the skill sets, experience, and strengths of staff members and supply chain. 4. Monitoring project performance to ensure timely delivery. 5. Compiling and submitting project status reports to clients, management, and other stakeholders. 6. Working effectively with relevant stakeholders for efficient project implementation. 7. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders. About you You will be an experienced construction/Maintenance Project Manager with experience of working within a refurbishment construction background. Experience in managing refurbishment schemes is essential. • NVQ level 5 or above • IOSH / Nebosh and SMSTS • CDM knowledge This role is open to PAYE or Umbrella PAYE options - NO CIS. What to do now?If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

We are currently recruiting for a Casual Area Security Officer to join the G4S team, covering the Kings Lynn and Wisbech areas. This will be to cover 4 to 5 sites within the area, where you will act as a security officer on site. With knowledge of a range of different sites, it will give you great opportunities for progression and gaining transferable skills from the different customers! Contract Information: Pay Rate: £14.20 per hour Hours: 0 hour contract only. Shift Pattern: Flexibility required Monday to Sunday, on a day and night shift rotation. SIA Licence: Security Guarding or Door Supervisor Licence (desired), however, training is available for the right candidate. Applicants must hold a full UK manual driving and their own car is needed for this position. Your Time at Work As a Casual Area Security Officer, your duties will include: - Travelling to 4 or 5 different sites, within a 20-mile radius of the Kings Lynn and Wisbech areas - Meet and greet staff and visitors and ensure they adhere to the required security protocols - Conducting searches where required - Patrolling the premises - Dealing with security incidents - Incident report writing - Gatehouse Duties - Reception Duties Our Perfect Worker - To be aged 18 or over - To preferably hold a valid Door Supervisor or Security Guarding License - Be a great communicator, verbally and written - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - 5.6 weeks paid holiday (8 of these will be in lieu of bank holidays - subject to shift pattern and accrual) - Workplace pension scheme - Life assurance benefit - Contributory healthcare scheme - Eyecare vouchers - Employee discount schemes - Progression, training & development opportunities - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G283) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

TWX is working with a market-leading specialist in lifting equipment and thanks to continued growth, they re expanding their team of skilled Service Technicians and Electrical Engineers across the UK. If you re experienced with overhead cranes and enjoy a role where no two days are the same, this is your chance to join a business that values expertise, rewards hard work and offers real long-term progression. What you ll be doing You ll be at the heart of keeping critical equipment running safely and efficiently: Carrying out planned maintenance and responding to breakdowns on overhead cranes Supporting customers with inspections, certifications, and service advice Identifying opportunities for upgrades, refurbishments, or replacements Building strong, trusted relationships with clients through high-quality service What you ll bring We re looking for hands-on engineers who know their stuff and take pride in their work: Proven experience with lifting equipment, specifically electrical overhead cranes Strong electrical knowledge (motors, control circuits) with solid mechanical understanding (drives, gearboxes, brakes) A strong safety mindset, especially when working at height Confident communication skills with customers and colleagues Relevant electrical engineering qualifications A full UK driving licence What s in it for you This isn t just another engineering role, it s a chance to build a career: Competitive hourly rate with excellent overtime and call-out bonuses Strong earning potential and full company benefits Ongoing support, training, and clear progression with an industry leader Interviews are happening now. If you ve got the experience and want to be part of a growing, high-performing team, please apply today.

Interim Head of Finance (12 Month FTC) Leicester (Hybrid - 2-3 days on site) 70,000 - 80,000 Gleeson are delighted to be supporting a well-established charity in Leicester to recruit an Interim Head of Finance on a 12-month fixed-term contract basis. Reporting to the Director of Finance & Governance, this is a broad leadership role with responsibility for the day-to-day management of the finance function, oversight of financial reporting and budgeting, and partnering with senior stakeholders across the organisation. Managing a team of 12, you'll provide strong leadership across multiple finance and procurement disciplines while ensuring the organisation continues to deliver robust financial control, insightful charity reporting and effective support to operational teams and boards. Key Responsibilities Lead, develop and support a finance team of 12 across multiple disciplines Oversee Financial Accounts, Accounts Payable, Accounts Receivable, Management Accounts and Procurement functions Ensure the timely delivery of monthly management accounts, budgets and forecasts Lead the year-end process and statutory reporting requirements Support charity-specific financial reporting and governance requirements Prepare and present financial information to a variety of boards and committees Partner with the Senior Leadership Team to support strategic decision-making Maintain strong financial controls and ensure compliance across the finance function Oversee the Finance Systems Manager and support the ongoing development of finance systems and reporting capabilities Foster a collaborative and customer-focused culture within the finance team and across the wider organisation Ideal Candidate Qualified accountant (ACA, ACCA or CIMA) is essential Proven experience leading sizeable finance teams within a charity or not-for-profit environment is essential Strong people management and leadership skills with the ability to develop and motivate teams Experience delivering financial reporting to a charitable board, budgeting and forecasting within a complex organisation Comfortable presenting financial information to boards, committees and senior stakeholders Strong business partnering skills and experience working closely with executive leadership teams Collaborative leadership style with the ability to build effective relationships across the organisation Knowledge of FRS 102 would be advantageous, although support is available internally Experience gained across both the charity/not-for-profit sector and commercial industry environments would be particularly attractive PLEASE NOTE: This role has the potential to start within the next week so only candidates with quick availability will be considered. This role would suit an experienced finance leader who enjoys balancing operational excellence with stakeholder engagement and team development, while helping a purpose-led organisation achieve its objectives. If this sounds of interest to you, please don't hesitate to apply. Please note: Candidates must have full right to work in the UK without sponsorship. Candidates must be within a reasonable commuting distance of Leicester and able to attend site 2-3 days per week - CVs clearly demonstrating a local base will be prioritised. Previous charity/not-for-profit finance experience is essential. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

We're seeking an IT Service Desk Team Lead to join a well-established and forward-thinking organisation, leading a small but highly capable Service Desk team that provides critical support across a global business. This is an excellent opportunity for someone who enjoys balancing hands-on technical support with people leadership and is looking to further develop their career within IT Service Management As IT Service Desk Team Lead, you'll play a key role in shaping the day-to-day IT support experience for colleagues across the organisation. You'll lead from the front, managing and developing a team of five Service Desk Analysts while remaining actively involved in incident resolution, escalations, and service improvement initiatives. This role offers genuine progression potential for an ambitious individual who wants to build upon their leadership experience and make a visible impact within a growing and evolving IT function. While the role is predominantly office-based to support collaboration and team leadership, there is flexibility for occasional home working where business needs allow. Key Responsibilities Lead, coach and develop a team of Service Desk professionals, fostering a positive and high-performing culture. Provide hands-on technical support and act as an escalation point for complex incidents and service requests. Oversee daily Service Desk operations, ensuring tickets are managed effectively and service levels are consistently achieved. Monitor performance metrics, identify trends, and drive continuous service improvement. Manage workload distribution, queue health, and resource planning to maintain excellent service delivery. Collaborate with wider IT teams to resolve high-impact issues and support service transitions. Ensure clear communication during incidents, service disruptions, and operational changes. Maintain and improve knowledge base documentation and support processes. Support asset management and lifecycle tracking within ITSM platforms. Gather user feedback and contribute to initiatives that enhance both service quality and user experience. We're looking for someone who combines strong technical support knowledge with a passion for developing people and improving services. You'll ideally have: Previous experience in a Service Desk Team Lead, Supervisor, or IT Support leadership position. Strong understanding of incident, request, and escalation management within an IT service environment. Experience managing, coaching, and motivating team members. Excellent communication and stakeholder management skills. A customer-focused mindset with a commitment to delivering outstanding user support. The ability to balance operational delivery with service improvement and strategic thinking. Experience working with ITSM tools and service management best practices. Salary up to 50,000. Permanent, full-time position. Flexible rotating shifts (8-4, 9-5 or 10-6). Predominantly office-based working with some flexibility for home working. A genuine opportunity to progress your leadership career within a supportive and evolving IT environment. EA First Ltd are acting as an Employment Agency for this permanent vacancy.

Resourcer - Heathrow Airport Your new company Hays is a global leader in specialist recruitment, partnering with organisations across a wide range of industries to connect them with skilled professionals. With a strong international presence and deep market expertise, Hays supports both clients and candidates with permanent, contract, and temporary hiring solutions. Known for building long-term relationships, Hays combines sector knowledge with a people-focused approach to deliver high-quality recruitment services. Your new role As a Resourcer, you will play a key role in supporting the end-to-end recruitment process, ensuring candidates are sourced, vetted, and onboarded efficiently, while delivering an exceptional experience to both clients and workers. You will be working closely with consultants, clients, and candidates, helping to fill a high volume of roles in a dynamic Heathrow-based operation. Candidate Sourcing & Engagement Proactively source candidates using job boards, databases, and internal systemsScreen and qualify candidates against job requirementsBuild and maintain a strong talent pipeline for current and future vacanciesConduct initial telephone interviews and pre-screeningCommunication & Relationship Management Manage inbound and outbound calls with candidates and clientsMaintain regular contact with candidates throughout the recruitment life cycleBuild strong, long-term relationships to ensure repeat placements and referralsCommunicate professionally via phone, email, and Microsoft TeamsCompliance & Onboarding Manage full compliance for candidates, ensuring all legal and client requirements are metProcess Right to Work checks, DBS checks, 5-year referencing, and criminal record checksAssist candidates with airside pass applications, ensuring full documentation accuracyMaintain up-to-date records in line with GDPR regulationsJob Advertising & Administration Write engaging job adverts and post across the Hays website and external job boards.Keep candidate records updated within internal ATS systemsEnsure all candidate data is accurate and compliantPayroll & Timesheet Support Input and process weekly timesheet data accuratelyLiaise with payroll teams to ensure timely and accurate paymentsCross-check and distribute weekly payslipsHandle and resolve payroll and holiday-related queriesPerformance & Targets Work towards and achieve agreed monthly KPI targetsSupport consultants in meeting team revenue and placement goalsMaintain high levels of productivity and organisation in a fast-paced environment Skills & Experience Required Previous experience in administration, recruitment, or customer serviceStrong attention to detail, particularly when handling compliance documentationComfortable working in a target-driven or KPI-focused environmentSales experience, or a keen interest in developing sales skills within recruitmentExcellent verbal and written communication skillsStrong organisational and time-management abilitiesAbility to work both independently and collaboratively within a teamGood working knowledge of GDPR and data handling practices What you'll need to succeed Previous experience in administration, recruitment, or customer serviceStrong attention to detail, particularly when handling compliance documentationComfortable working in a target-driven or KPI-focused environmentSales experience, or a keen interest in developing sales skills within recruitmentExcellent verbal and written communication skillsStrong organisational and time-management abilitiesAbility to work both independently and collaboratively within a teamGood working knowledge of GDPR and data handling practicesA proactive and positive attitudeSomeone who thrives in a busy, fast-paced environmentA strong problem-solver who can manage multiple prioritiesA team player who is also comfortable taking ownership of tasks What you'll get in return Salary: £25,000 - £27,000 + KPI-based monthly bonusWorking hours: Monday to Friday, 08:30 - 17:30Opportunity for hybrid working Opportunity to develop a long-term career within recruitment, with opportunities for progressionExposure to a high-profile Heathrow operationSupportive team environment with ongoing trainingAccess to a range of additional company benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

The Head of Stage Deputy Technical Manager Role When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. The Head of Stage Deputy Technical Manager Role This is a very exciting opportunity for the right individual to join and assist in leading the Technical Team at the Liverpool Empire. Reporting to the Technical & Building Manager you will play a key role in ensuring our standards of presentation, both on stage and in the rest of the building, are exemplary. You will assist in the leadership and delivery of the technical operations of the venue. This role will provide leadership on all day-to-day aspects of the stage infrastructure within the theatre relating to both the production and the building. Working closely with the Technical Manager, you will ensure there is an efficient, cost effective and robust maintenance plan in place, meeting all operational and compliance needs from a stage maintenance perspective. You will oversee casual stage crew and dressers, and alongside the Head of Lighting and Sound oversee the senior technicians and communicate closely with visiting productions & show management to ensure a smooth get in, fit up and get out. This role will involve regular evening and weekend work. Management experience is essential. The role is offered on an annualised hours contract, meaning that working hours may vary throughout the year and payment for any premium hours, such as get outs, are all included in the annual salary. The role will be subject to a 6 month satisfactory probation period. The role also involves regular evening and weekend work as well as get-ins and get-outs as appropriate. You will be working in a fast-paced environment, with no two days the same. This role is based at the Liverpool Empire. Please note, your role may involve working with children or vulnerable people. Key responsibilities Assist the Technical Manager in the implementation and monitoring of procedures and facilities in accordance with relevant legislation and ATG Entertainment policies. Lead on all stage matters relating to visiting productions, ensuring a robust, cost-effective plan is in place for all visiting productions. Lead and ensure the smooth running of fit ups, get outs and shows, in line with health and safety legislation and the requirements of the visiting company. Alongside other members of the technical department, work on show fit-ups, get-outs and as duty technician on productions. Flexibility is key and the ability to cover absences at short notice is important. In the role of duty technician, to respond to fire alarm activations and carry out relevant investigative and evacuation tasks in line with ATG policies. Assist in the efficient scheduling of technical staff to service the operational needs of the Liverpool Empire, Take the lead in advance communication with visiting productions, ensuring a timely exchange of the production's technical needs, staffing and safety information and to disseminate production information to all affected parties as it is received. To ensure all productions are aware of their responsibilities under the CDM Regulations. Ensure that the producers, promoters, touring companies, and production teams receive the highest standards of customer care at all times. Assist with generating costings for incoming production companies When required, help to arrange hire kit for visiting companies, as well as additional outside crew, runners or catering assistants. Manage timesheets for all casual staff weekly, ensuring that they are correct and accurately reflect the needs of the Theatre and visiting production. Ensure the safe, tidy and efficient use of all storage areas within the theatre, and to promote good housekeeping throughout the technical department Deputise for the Technical Manager in their absence, including weekly Senior Management Team meetings and monthly Health & Safety meetings. Property, Building and Maintenance In conjunction with the Technical & Building Manager, venue maintenance team and ATG Property Services, track and log venue inspections, services and maintenance visits, and actions raised. To communicate with relevant contractors and ensure all visits are scheduled around other Theatre commitments and that all occur within the required intervals. Alongside the Head of Lighting & Sound, to take ownership of Tracking This digital compliance system actions as well as monthly workplace inspections. Working with the Technical & Building Manager, to manage and monitor the performance of outside contractors where appropriate, ensuring that all work is carried out to the highest possible standards and in line with Health & Safety requirements. This will include both regular servicing and maintenance contractors for the building & stage machinery, and those working on major capital projects. With the Technical Manager maintain prioritised lists of projects and requirements, both to be fulfilled in-house and for submission for inclusion in the Theatre's 5 year capital expenditure plans. Plan and execute certain in-house refurbishment and installation projects, within venue budget and staffing constraints. With the Technical & Building Manager, create, review and revise risk assessments, safe working practices, COSHH assessments and rescue plans on a regular basis Health and Safety Implement and comply with the companies Health & Safety Policy and Risk Management System, maintaining the safest possible environment for your colleagues, visiting companies and customers. Support in training for staff across the venue on H&S matters, including manual handling, as required. Ensure that any points raised through audits are actioned within the appropriate timescales. Assist the Technical & Building Manager in ensuring that productions provide CDM/risk assessment detail, specific to venue, in advance of their visit and that venue policies, including on hot works, are followed throughout their time on site. Staff Development, Training and Relationships Undertake training courses as required to meet the needs of the Theatre and for further self-development. Assist in the development of a skilled, cohesive, and motivated team by ensuring high standards of recruitment, communication, development and training. Recruit, train, appraise and manage your teams to ensure business and departmental objectives are achieved throughout the team. Develop a positive working relationship and continuously manage a healthy communication with trade union members of the technical team. Other Duties At times, and as the business requires, work at other ATG venues Undertake any such duties and training as may be considered reasonable Be a key holder for the building/buildings call out list in case of emergencies Your skills, qualities, and experience. We welcome transferable skills from other industries. If you can demonstrate many of the essential skills, qualities and experience we encourage you to apply. We are able to provide training where necessary. Essential Previous experience working at a senior level within a Technical Department in a large-scale theatre or similar. Proven hands-on Technical Theatre experience and knowledge. Experience in co-ordinating fit-ups Experience of counterweight flying systems. Entertainment rigging experience Experienced in the implementation of safe systems of work, and developing a safety culture, managing Health and Safety at Work in a theatre or similar context. Experienced in risk assessment writing and review. Production carpentry experience in a theatre environment. Manual Handling experience. Working At Height experience. Computer literate Desirable Familiarity with digital compliance systems. Recognised health and safety at work certification. Experience of delivering training Experience of scenic construction techniques Experience in production or project management. Stakeholder management - working with producers and clients. Large scale touring experience First Aid and/or Mental Health First Aid training. Experience with Office365 Experience in delivering staff training. About Us - Our values ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. THRIVE doing what we love (with passion and dynamism) CONNECT through every act (with collaboration and kindness) DARE to do different (with curiosity and courage) PERFORM at our best (with customer focus and ownership) Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Our culture You'll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business . click apply for full job details

Production Manager Location: Cheltenham Position: Full time, Permanent Salary: Circa £45,000 Our Client Autograph Recruitment are working with a leading UK foodservice provider, supplying a wide range of fresh food products to professional kitchens across sectors including hospitality, education, and healthcare. With strong operational capabilities and a commitment to quality and service, the business continues to invest in its production function and is seeking a driven Production Manager to support ongoing growth and performance. Key Responsibilities: Oversee day-to-day production operations, ensuring products are delivered to the highest quality standards and in line with customer requirements Lead, develop, and manage a production team, ensuring high levels of engagement, performance, and compliance Monitor production output, KPIs, and efficiency, taking a proactive approach to continuous improvement Coordinate effectively with internal departments to ensure smooth and efficient operations Manage staffing levels, including recruitment, onboarding, training, and absence management Ensure all operatives are trained, competent, and adhere to company and food safety standards Provide hands-on support where required, including covering key operational periods Foster a positive team culture, promoting collaboration, accountability, and high performance The Ideal Candidate: Proven experience in a Production or Operations Management role within a fast-paced environment (food or FMCG desirable) Strong people management skills, including performance management, coaching, and team development Ability to drive performance and meet production targets in a time-sensitive environment A proactive and hands-on leadership style Excellent organisational skills and attention to detail Strong communication skills with the ability to influence and engage teams Next Steps: If this sounds like an exciting opportunity and you have a proven track record of delivering results in a production environment, we d love to hear from you. Please click Apply to submit your CV for consideration. Autograph Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Get in touch today! (url removed) Holly Williams (phone number removed)

Project Management Consultant Luton 6-Month Contract Paying up to 110p/h (Outside IR35) Key Responsibilities Provide advice on the acceleration of procurement and operational readiness of critical capabilities that cannot wait for standard planning or acquisition cycles. Identifying where existing processes can be tailored or streamlined, compressing standard acquisition cycles, and the management of high-risk operational rollouts while balancing aggressive timelines, budgets, and necessary compliance. Proactively identify roadblocks, execute rapid risk assessments, and implement mitigations to prevent project failure. Act as the primary liaison between IPT leader, Sponsors, end-users, third-party vendors, and internal teams to provide high-frequency progress reports and negotiate priorities. Allocate resources efficiently and navigate dynamic cost structures where time and performance outweigh strict, traditional budgetary constraints. Ensure that despite expedited timelines, all final deliverables meet necessary safety, legal, and operational standards. Where standards need not be applied, negotiate with the customer for alleviation and align internal stakeholders. Required Experience Experience working in high-pressure project management, crisis management, or urgent operational capability delivery (e.g. defense, IT/infrastructure emergencies, or rapid-response supply chain). Ideally have Urgent Capability Requirements (UCR) experience delivering into MOD and defence programmes. Hold a professional certification such as PMP (Project Management Professional) or PRINCE2. Exceptional negotiation, influencing and stakeholder management capabilities. Ability to think outside the box and pivot strategies if required. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Are you interested in seeking a career within industrial recruitment? Pertemps is an award-winning independent recruitment company seeking experienced consultants to join grow our hugely successful and busy Birmingham based Industrial & Driving Division. This excellent package includes an attractive salary, OTE potential of up to 35k within your first year, plus an unrivalled commission structure which is to be reviewed annually thereafter. You will work with a broad range of industrial/engineering clients, which you would be responsible for servicing and developing, alongside broader sales responsibilities. Customer service would be a very important element of your role as you would need to uphold high standards to both our workers and our clients. Being one of the largest independent agencies in the UK with over 200 locations nationally and a turnover in excess of 800 million Pertemps is truly a market leader in the staffing industry, and one which is committed to the mentoring, training and development of every employee in the business. As a Recruiter joining our team you will: - Talk to and influence decision makers at all levels. - Sell service packages to them and rigorously drive the Pertemps brand. - Assist with inbound queries at all levels from prospective and existing workers - Deal with Business-to-business onsite sales and telesales. - Interview and independently select Industrial or Driving staff. - Manage key accounts including rotational on-call requirement. - Support tender processes and presentations. - Positively profile the business within the local community. The successful Recruitment Consultant will form part of a focused and well-established team of recruiters, which is hungry for success and committed to further increasing the local market share. This is a challenging position, but for those that succeed the rewards and career potential can be fantastic. In return you will receive a salary of 27,000 with an OTE of up to 35,000 in your first year, with your salary being reviewed at the end of year 1. Your package will also include excellent benefits such as a company car (after qualifying period), car parking, 24/7 out of hours support, unrivalled commission structure and pension scheme along with eligibility into company share scheme after qualifying period. The ideal Recruiter will hold the following skills and experiences: - Experience within a sales environment or recruitment sales role is required - Ability to absorb knowledge and learn a range of new IT systems and recruitment compliance processes - Confident speaking to new people on the phone - Acting as a recruiter for high-volume candidate onboarding drives - A good judge of character - A tenacious attitude towards sales - Ideally some experience in upselling to clients and working 'off-script' - Characteristics of somebody capable of winning new business and building relationships - Ability to manage multiple workloads without detracting from quality of service - Excellent communication and negotiation skills. - IT Literate with basic use of Excel, Word, Outlook (training will be provided to further develop these skills) - Comfortable building rapport and creating new accounts with clients face-to-face The Industrial market in the Birmingham area is huge and continues to grow, therefore opportunities are rife for motivated individuals with the ability to close sales, as well to provide a well-rounded service to their workers and clients alike. If you are interested in applying for our Recruitment Consultant role, please click apply or alternatively email (url removed)

Job Title: Principal Development Management Officer Job Title:Salary: 58,000 - 65,000 per annum Hours: 35 hours per week Location: Barking, London Penguin Recruitment is delighted to be supporting a leading organisation in the appointment of an experienced Principal Development Management Officer to join a high-performing and fast-paced Development Management Team in one of London's most significant growth areas. This is an excellent opportunity for a motivated and commercially aware planning professional to contribute to a forward-thinking service recognised for delivering best-in-class performance. The successful candidate will demonstrate strong technical expertise, exceptional organisational skills, and a proactive, solutions-led approach, alongside a clear commitment to high-quality customer service. The Role Working within the Development Management function, you will play a key leadership role in delivering complex and high-profile planning projects. You will collaborate closely with senior colleagues across planning, transport, infrastructure, and design functions, as well as elected members and key stakeholders. Key Responsibilities Lead on a wide range of Development Management and Spatial Planning projects, including pre-application advice, planning applications, and appeals Manage complex major and strategic applications of regional and national significance Represent the organisation at hearings, public inquiries, and examinations Prepare and present high-quality reports and briefings to committees, elected members, and senior stakeholders Undertake robust planning assessments in line with the Local Plan, regional strategies, and national policy frameworks Manage a complex personal caseload while supporting workload distribution across the team Supervise and mentor junior staff, contributing to team development and performance Engage with developers, stakeholders, and the wider community to support high-quality development outcomes Provide expert advice on conservation, listed buildings, ecology, and tree preservation matters Deliver professional guidance to the public and stakeholders, including in challenging or sensitive situations About the Team The Planning function has undergone significant transformation, with a focus on delivering a commercially aware, efficient, and customer-focused service. The team operates in a dynamic environment, supporting ambitious regeneration and growth objectives. Candidate Requirements Essential Experience & Knowledge Degree in Town Planning (or related discipline) with eligibility for professional membership (e.g. RTPI), or working towards accreditation Strong working knowledge of planning legislation, policy, and practice Proven experience handling complex planning applications and major developments Experience mentoring or supporting junior staff Demonstrable ability to innovate and improve service delivery Understanding of how legislative and policy changes impact planning services Experience working in a high-pressure environment with competing priorities Strong IT skills, including use of standard office and planning systems Additional Information Competitive salary and benefits package, including 30 days annual leave and pension Hybrid working arrangements, with a minimum of two office days per week Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)

Assistant General Manager Spider is advertising on behalf of a leading leisure and hospitality business for an Assistant General Manager to join their venue based in Soho, London on a full-time, permanent basis. You will lead by example, inspire and develop the team, and consistently embody and promote the clients core values through everything you do: Be Fun Be Kind Driven to Deliver Treasure the touch points Work Brilliantly together Fantastic company package include: Competitive Salary: £35,000 £38,000 per annum, depending on experience Holiday: 25 days annual leave Additional Benefits: Benenden Health PMI, Cycle to Work Scheme, Travel Loan, Employee Assistance Programme (EAP), and discounts on food and beverage About the role: As an Assistant General Manager, you will support the overall management and success of a vibrant leisure and hospitality venue, helping to deliver unforgettable customer experiences through exceptional service, food, drinks, and entertainment. You will lead by example, motivate and develop the team, and help create a fun, collaborative, and high-performing working environment. This role requires a hands-on leader who is passionate about hospitality, thrives in a fast-paced environment, and is committed to delivering outstanding guest experiences while supporting day-to-day venue operations. Main Duties and Responsibilities: Support the overall management and smooth day-to-day running of the venue Lead, motivate, and develop team members through a positive and collaborative management style Deliver exceptional customer service and memorable guest experiences Promote and embody the company s core values across all aspects of the business Support operational planning, organisation, and administrative duties Work closely with colleagues to ensure high standards across service, hospitality, and team performance Help create a fun, welcoming, and engaging environment for both guests and staff Ensure excellent attention to detail across all areas of the customer experience About You: As an Assistant General Manager, you will have strong leadership and people management skills, with the ability to motivate and inspire a team within a leisure, hospitality, or customer-focused environment. You will be highly organised, detail-oriented, and confident managing multiple priorities in a fast-paced setting. You will be a strong communicator who enjoys working collaboratively and building positive relationships with both guests and colleagues. Most importantly, you will have a genuine passion for hospitality and delivering exceptional customer experiences, always willing to go the extra mile. About them: This is an exciting opportunity to join a fun, people-focused leisure and hospitality business that is passionate about creating unforgettable experiences and believe that pleasure is something to be taken seriously. You ll become part of a supportive and energetic team culture where individuality, collaboration, and exceptional service are genuinely valued. If you have the relevant skills and experience for this Assistant General Manager role, ensuring clients can let their hair down, have fun and belt some tunes out then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. This vacancy is being advertised through Spider, the region s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

Your new role My client is looking for a highly analytical, detail-orientated customer service individual to join their Customer Operations Team. This is an exciting opportunity for someone with experience in quality assurance, customer operations in a regulated environment, outcome testing or compliance monitoring.Working closely with operational teams, stakeholders, and regulatory functions, you will independently review customer interactions, identify areas for improvement, provide actionable recommendations, and help drive continuous improvement across the business. Conduct independent quality reviews across multiple customer contact channels, including telephone, email, live chat, web forms, and correspondence. Assess customer interactions to ensure compliance with FCA regulations, company policies, business rules, and customer outcome requirements. Evaluate the quality and effectiveness of customer outcomes and identify remediation where required. Deliver fair, consistent, and evidence-based assessments in line with established frameworks and standards. Provide clear, constructive, and actionable feedback to operational teams and stakeholders. Monitor and track recommendations through to completion, escalating concerns where appropriate. Contribute to the ongoing development of testing strategies and quality frameworks Maintain up-to-date knowledge of regulatory requirements, including Consumer Duty and Vulnerable Customer principles. Identify emerging risks, process weaknesses, training needs, and control gaps through ongoing testing and monitoring activities. Conduct root cause analysis and provide insight-led recommendations to improve customer outcomes and operational performance. Support the implementation of enhancements arising from audits, regulatory reviews, and second-line oversight activities. Collaborate across the business to identify opportunities to improve customer journeys and reduce customer friction. Present quality findings, trends, risks, and recommendations to stakeholders at various levels across the organisation. Support framework reviews and competency assessments to maintain quality and consistency across the team. Produce insightful reporting and trend analysis to support decision-making and business improvement initiatives. Engage with operational leaders to drive accountability and continuous improvement activities. What you'll need to succeed We're looking for someone who combines strong analytical capability with a passion for delivering excellent customer outcomes. Experience in Quality Assurance, Outcome Testing, Compliance Monitoring, or Quality Control within a regulated environment. Strong knowledge of Consumer Duty, Vulnerable Customers, and FCA regulatory requirements. Excellent written and verbal communication skills. Ability to provide constructive feedback and influence stakeholders at all levels. Strong analytical and problem-solving skills, including root cause analysis. Experience interpreting data and identifying trends, risks, and opportunities. Ability to work independently while managing multiple priorities and deadlines. Strong attention to detail and commitment to maintaining high quality standards. Desirable Experience Previous experience within Automotive Finance is desired, although not essential. Understanding of Customer Services and Complaints/Resolutions operations. Experience coaching individuals and supporting performance improvement initiatives. Exposure to regulatory reviews, audits, or compliance monitoring programmes. What You'll Bring A customer-first mindset and passion for delivering fair customer outcomes. Confidence in challenging processes and identifying opportunities for improvement. Strong organisational and time-management skills. A proactive and resilient approach to problem-solving. The ability to build effective relationships and positively influence change across the business. What you'll get in return Hybrid working Opportunity to work with a collaborative team and influence meaningful change Fantastic benefits What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Operations Director (Manufacturing) Loughborough c£90,000p.a. DOE + car/allowance, bonuses and benefits Lead. Engineer. Transform. Are you a powerhouse of operational and engineering leadership? Do you have proven experience in the food-processing machinery sector? Do you thrive on driving precision, innovation and performance in complex, technical manufacturing environments? This isn t just another Operations Director role; it s your chance to lead engineering excellence and shape the future of a business designing and building world-class processing solutions for the food industry! The Company: growing and reputable company renowned for its innovation and precision in delivering high-performance food machinery. This role will also encompass working with sister businesses specialising in stainless-steel fabrication, packaging systems and automation: Aqualine by Alway, BagForm International and Alway Electrical. The group continues to expand and now seeks a visionary Operations Director to drive engineering and operational transformation. Role & Responsibilities of the Operations Director: Play a pivotal role within the Senior Leadership Team, contributing to high-level decisions that shape the future of operations and growth. Lead and empower cross-functional teams ensuring excellence across production, engineering, design and installation, ensuring excellence in performance, quality and delivery. Oversee the end-to-end engineering process from design for manufacture through to assembly and commissioning, ensuring technical accuracy, efficiency and innovation. Drive continuous improvement in manufacturing methods, materials and machinery design, embedding lean principles and world-class engineering practices. Champion technical excellence within project execution, supporting teams to solve complex engineering challenges and deliver precision-built equipment on time and on budget. Build and maintain high-trust relationships with customers, including handling involved, technical discussions and ensuring their needs are met with precision. Support the development and execution of strategic plans, working closely with the Managing Director and business owner. Help drive commercial success with a keen eye on operational KPIs, budgets, and customer satisfaction. About You as the Operations Director: Must have hands-on experience in manufacturing machinery for the food industry, this is essential. Deep technical expertise in precision engineering, stainless-steel fabrication and food-processing machinery design. Strong leadership track record in a high-pace, quality-driven engineering and manufacturing environment. Commercially astute with strong financial awareness across production costs, budgets and operational performance. A confident, empathetic leader who balances strategic vision with operational execution. Excellent communicator who thrives in technical environments and enjoys engaging with clients and stakeholders at all levels. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicant, if you do not receive a response within 7working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.