Operations & Office Coordinator

Operations & Office Coordinator

Salary: £28,000 to £34,000 per annum pro rata, dependent on experience

Location: Near Lealholm, Whitby (YO21 2AA)

Hours: Part-Time - 30 hours per week (4 or 5 days)

Office Based - Own transport essential due to our rural location and limited public transport links

Benefits include

- £28,000 to £34,000 pro rata, dependent on experience

- Employee Assistance Programme (EAP)

- Funded CPD opportunities

- Annual leave loyalty scheme

- One day of birthday leave

- Opportunities for progression

- Regular team social events

- Idyllic office location in the North York Moors National Park

- Unlimited supply of your favourite tea, coffee and biscuits

Are you the person who keeps everything running smoothly behind the scenes?

Elf Marketing are looking for an organised and proactive Operations & Office Coordinator to join their growing team.

Overview

This is a newly created role and an exciting opportunity to help shape the way the business operates. Working closely with the leadership team, you'll provide support across office management, HR administration, finance, compliance and day-to-day operations, helping to create the structure and efficiency that allows the wider team to focus on delivering exceptional work for their clients.

No two days will be the same. From coordinating meetings and managing office logistics to supporting HR processes and maintaining business records, you'll play a key role in keeping the business running smoothly.

As your knowledge and confidence develop, there will be genuine opportunities to take ownership of key areas and grow into a broader operations role over time.

Role overview

Responsibilities will include:

Administration & Office Management

• Managing general office administration and operational tasks
• Answering incoming telephone enquiries
• Managing calendars, meetings and shared Outlook diaries
• Preparing company documentation and business records
• Managing incoming and outgoing post
• Ordering office supplies and refreshments
• Coordinating team meetings, events and socials
• Booking travel, accommodation and venues as required

HR & People Support

• Supporting HR administration and maintaining employee records
• Managing annual leave and sickness records using BrightHR
• Liaising with external HR advisors and support providers
• Assisting with onboarding and employee documentation
• Supporting payroll preparation and administration

Finance & Compliance

• Supporting bookkeeping and financial administration using Apron and Xero
• Assisting with invoices, expenses and internal reporting
• Maintaining compliance records and documentation
• Supporting GDPR and Health & Safety administration
• Coordinating statutory checks and business requirements

Facilities & Business Support

• Coordinating office maintenance and supplier relationships
• Organising compliance servicing and inspections
• Supporting workshops and event administration
• Maintaining internal systems, trackers and reporting tools
• Providing wider administrative support across the business

About You

We're looking for someone who is:

- Highly organised with excellent attention to detail

- Proactive and able to use their initiative

- Comfortable managing multiple priorities

- Positive, approachable and enjoys supporting others

- Confident communicating with people at all levels

- Comfortable handling confidential information

- A practical problem-solver who enjoys improving processes

- Someone who takes ownership and sees tasks through to completion

You will also have

- Previous experience in an office administration, office coordinator, operations coordinator, executive assistant or office manager role

- Experience supporting HR administration, finance or compliance activities

- Strong Microsoft Office skills, particularly Outlook, Word and Excel

- Experience using cloud-based business systems

- The ability to learn new systems quickly

- Experience within a small business, agency or entrepreneurial environment would be advantageous

Why Join Elf?

This is a fantastic opportunity to join a growing agency in a role where you'll be trusted to make a real difference. You'll work closely with the leadership team, gain exposure to a broad range of business functions and have the chance to develop your career as the business continues to grow.

Interested? We'd love to hear from you. Please apply with your updated CV.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.