1333 jobs found

Mortgage Advisor - Overview: £30,000 Basic Salary. £50,000 - £60,000+ realistic year 1 OTE (more if you are a top performer). £60,000 - £80,000+ uncapped and realistic year 2 On Target Earings. All admin and sales progression is conducted for you, so you can simply focus on writing business! Potential hybrid option for 1 day per week working from home. Very robust and lucrative lead source. 5 day working week, including Saturdays with a day off in lieu. Suitable for qualified and experienced advisors only. Own vehicle and driving licence essential for this role. Are you seeking a Mortgage Advisor role that treats you like an adult and offers you flexibility to conduct your role? Are you fed up of being a number and spending your precious time in meetings, 1-2-1's and appraisals? Do you just want to crack on and write business? If so, read on, as this may be the opportunity for you! Our clients are an independent mortgage brokerage who are exceptionally busy at present and they are seeking a talented Mortgage Advisor to join their flourishing operation. They are flexible with regards to fitting the right candidate into the right role dynamic. Ultimately, the role can be put together on an individual and bespoke basis, commensurate with experience. Mortgage Advisor - Scope of Role: Our clients are a forward thinking operation who are seeking an experienced Mortgage Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right mortgage professional an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

At British Gypsum and Isover we are looking for a Technical Advisor to join our Technical Support Team. This role will be part of a knowledgeable and collaborative technical support team that works closely with internal colleagues and external stakeholders. The team acts as the go-to place for technical queries supporting projects ranging from self-builds and extensions to large commercial developments. This is a fantastic opportunity to develop your expertise in construction systems, with continuous learning and development as a core part of the role. We specialise in innovative interior building solutions including drylining systems, insulation and technical products designed to improve fire safety, acoustics, thermal performance and structural integrity across residential and commercial construction projects. What we're looking for: Experience or knowledge of construction, building applications or the built environment (e.g. drylining systems, insulation, or similar products). Strong communication skills with the ability to explain technical information clearly to a variety of customers. A customer-focused mindset with the ability to respond quickly and effectively to technical enquiries. Curiosity and a genuine interest in developing technical knowledge and keeping up to date with industry regulations and standards. Experience working with architects, contractors, merchants or specification teams would be advantageous. What you will be doing: Providing technical advice and system specifications for customers using British Gypsum and Isover products, ensuring compliance with building regulations including fire safety, acoustics and thermal performance. Responding to technical enquiries via phone, email, and website live chat from colleagues and external stakeholders. Supporting projects of varying scale, from residential builds to large commercial construction projects. Acting as a technical expert for British Gypsum and Isover products, helping customers identify the right solutions for their requirements. Collaborating with internal teams including sales and customer service to deliver excellent customer support. Is Saint-Gobain an inclusive employer? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £25,948.87. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods. You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilities It will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageous Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £25,948.87 starting salary + bonus

Location Tomlinson House, Norcross, Blackpool, Lancashire FY5 3WP, Abbey Wood North, Stoke Gifford, Bristol, South West, BS34 8QW About the job Job summary Are you a dedicated person who is passionate about making a difference? Would you like to work for the Ministry of Defence? Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK's Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement. Our Vision - To support UK defence customers with outstanding service every time. Our Mission - Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability. DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society. We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements. Come and join the DBS community today! Job description Be part of a team and a leader in a Windows and Networks Infrastructure Technical Support Team to provide. Windows and Networks infrastructure support and guidance in accordance with service level agreements (SLAs). Work within the DBS DIT Windows and Networks Team, ensuring that all incidents and requests relating to all aspects of the Windows Infrastructure are resolved within SLA timescales. Manage and lead with support to projects to successfully implement changes to the Windows Infrastructure. Work to G7 DBS Senior Support Manager to: Ensure services are accepted into the Windows infrastructure. Manage and oversee the support/maintenance of Windows services, ensuring that service levels meet or exceed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Ensure 11live11 Windows environments are fully operational on a day-to-day basis and that they are meeting the agreed expectations of the end users. Manage and lead with the introduction into service of all third-party applications which are delivered into Windows service e.g. Citrix, HP Authentication Services, NetScaler, Cisco. Ensure all Windows and Networks infrastructure operations are stable and act as a point of escalation when necessary. Ensure services are accepted into the Windows infrastructure. Manage and lead the support/maintenance of Windows and Networks services, ensuring that service levels meet or exceed Service Level Agreements (SLAs) and Operational Level Agreements (OLAs). Ensure live Windows and Network environments are fully operational on a day-to-day basis and that they are meeting the agreed expectations of the end users. Work with the service operations staff to ensure that cross DBS incidents and Change Requests are managed in a timely and coherent manner. Deliver system patching in line with MODCERT and vulnerability advisories. Establish and maintain strong, collaborative relationships with other infrastructure support teams across all DBS Locations to ensure a coordinated and cohesive work effort, with Knowledge transfer a key focus for the individual and team. Manage and lead with the implementation of key activies in your area to support DBS Strategic directional approaches to your services to enhance their reputation across DBS. Ensure that customer requirements are met, identifying dependencies and resolving resource conflicts. Manage and lead with the monitoring of live service availability against agreed SLAs and review availability trends to support proactive improvement plans for the network infrastructure. Manage and lead with the continuous improvement activities and standard working practices across the Windows technical support function. Manage and proactively define/analyse the root causes of specific Windows infrastructure problems and implement the appropriate solutions to ensure rapid recovery. Manage and lead with the monitoring and predicting of business demand to enable appropriate planning of Windows infrastructure capacity and cost. Direct and control input into Windows support service risk. ensuring alignment to the DBS Corporate Risk process. Specifically, identify non-compliance and assure remediation, mitigation and/or positive acceptance of risk from a Windows support viewpoint. Escalate risks as required through the relevant governance process. Act as a point of escalation, review and approval for Windows technical support. Refer to line manager if help is required. Manage coach and develop less experienced team members where necessary to improve perfformance and meet objectives. Plan and organise workload to optimise performance on Windows based systems. Person specification Candidates should be able to demonstrate the following desireable skills/experience: Working knowledge of VM Ware and/or Hyper-V and how it fits within Windows. Experience of supporting and implementing Infrastructure based systems. Working knowledge of mail systems, able to configure and maintain mail related systems. Experience of Microsoft Core services such as AD, WSUS, Group Policy, DFS & DNS. Ability to deploy latest WSUS Windows updates across the DBS estate. Ability to deploy Trelix / Trend anti-virus across DBS Windows based systems and diagnose emerging issues. Working knowledge of Microsoft applications and how to configure/enable. Working knowledge in Server 2022, ability to build/configure/upgrade/maintain Server systems. Working knowledge of Windows 10 and 11, with the ability to build/configure/maintain Windows 10 and 11 systems. Working knowledge of RDS Gateway and configuration of Virtual Desktop Images. Working knowledge Citrix Xen App and Desktop 4.5 through 6.0. Experience of developing and supporting HTML/XML applications in an e-Business suite environment. Working knowledge of NetScaler setup, configuration and patching. Working knowledge of Cisco switching, configuration and patching. Ability to work under pressure. Proven problem-solving skills. Good communication skills - both written and oral. Power Shell Scripting and Automation, create and manage scripts to perform system tasks.

Mortgage Advisor - Overview: £30,000 Basic Salary. £50,000 - £60,000+ realistic year 1 OTE (more if you are a top performer). £60,000 - £80,000+ uncapped and realistic year 2 On Target Earings. All admin and sales progression is conducted for you, so you can simply focus on writing business! Potential hybrid option for 1 day per week working from home. Very robust and lucrative lead source. 5 day working week, including Saturdays with a day off in lieu. Suitable for qualified and experienced advisors only. Own vehicle and driving licence essential for this role. Are you seeking a Mortgage Advisor role that treats you like an adult and offers you flexibility to conduct your role? Are you fed up of being a number and spending your precious time in meetings, 1-2-1's and appraisals? Do you just want to crack on and write business? If so, read on, as this may be the opportunity for you! Our clients are an independent mortgage brokerage who are exceptionally busy at present and they are seeking a talented Mortgage Advisor to join their flourishing operation. They are flexible with regards to fitting the right candidate into the right role dynamic. Ultimately, the role can be put together on an individual and bespoke basis, commensurate with experience. Mortgage Advisor - Scope of Role: Our clients are a forward thinking operation who are seeking an experienced Mortgage Advisor to take advantage and maximise sales opportunities from a steadily increasing lead source. My clients pride themselves on sourcing the best mortgage and protection products for any circumstance and require their advisers to provide outstanding customer service at all times. The business is expanding and they are looking to offer the right mortgage professional an excellent opportunity to get into the lucrative career they have been looking for. The successful candidate will display outstanding customer service skills as well as being highly motivated, professional and a real "people person", with the ambition to be the very best they can be. Apply today for an exciting and challenging career with outstanding earning potential. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents and Financial Services Professionals is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents, Letting Agents and Financial Services Professionals into permanent positions. We cover all specialities of recruitment within the residential property sector to include Residential Sales, Residential Lettings, Property Management, Block Management, Inventory Clerks, RICS Chartered Surveyors, Land and New Homes, CeMAP qualified Financial Services Consultants / Mortgage Advisors, Protection Advisors, Secretarial / Administration. Visit Kings Permanent Recruitment for website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Mortgage Advisor - The Package: Potential for Hybrid working pattern between the office and your home Basic salary between £35,000 £40,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisors If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

Role summary You will be the first point of contact for our customers, delivering a professional, responsive, and high-quality service across phone, email, and digital channels. Working as part of a team, you ll manage a wide range of enquiries, including repairs, ensuring timely resolutions while maintaining accurate records. You will play a key role in delivering a positive customer experience, supporting service improvements, and working collaboratively with colleagues and partners to meet customer needs. Location: Epsom, Surrey Salary: £27,760 per annum Hours : 35 hours per week Contract: Fixed term (12-months) Probation period: 6 months Notice period: 1 month Applications close: Wednesday 5 August 2026 Interview date: Wednesday 12 August 2026

Hybrid Mortgage Advisor / Hybrid Mortgage Broker - Manchester City Centre & Salford Quays - High Earnings Location: Manchester City Centre & Salford Quays Salary: Up to £35,000 basic (including car allowance) OTE: £75,000+ (Uncapped) Job Type: Full-Time Employed or Self-Employed Recruiter: Cameron James Professional Recruitment Hybrid Mortgage Advisor / Hybrid Mortgage Broker - Manchester - High Earnings Opportunity Cameron James Professional Recruitment is proud to be partnering with a highly successful and forward-thinking mortgage and estate agency group in Manchester City Centre & Salford Quays . Due to exceptional property volumes, a thriving luxury apartment market, and a strong financial services culture, we are seeking an ambitious Hybrid Mortgage Advisor / Hybrid Mortgage Broker to join this flagship operation. This is a fantastic opportunity for a driven individual looking to maximise high earnings , work within a high-volume environment, and build a highly profitable mortgage desk. The Role - Hybrid Mortgage Advisor / Hybrid Mortgage Broker This is a true hybrid mortgage advisor role, offering a mix of office-based and flexible working. Initially, you will be based in Manchester City Centre 3-4 days per week , allowing you to: Build strong relationships with estate agency teams Maximise lead conversion Establish yourself within a high-performing environment Once established, greater flexibility is offered. You will receive: High-quality estate agency leads Business from Manchester City Centre & Salford Quays Consistent pipeline from multiple branches Performance & Earnings Potential 20-25 mortgage appointments per month 8-10 mortgage sign-ups per month Average case size: £1,800 Protection conversion: 70%+ Realistically, advisors are generating £180,000+ in annual revenue , delivering high earnings well in excess of £85,000 . Key Responsibilities Deliver expert whole-of-market advice as a hybrid mortgage advisor / hybrid mortgage broker Conduct appointments (face-to-face, telephone, and virtual) Convert 5-8 qualified leads per week Build and maintain introducer relationships Manage a strong pipeline to maximise conversions Ensure FCA compliance and excellent customer outcomes Employed Package Basic salary up to £35,000 (including car allowance) Uncapped commission structure Monthly bonuses Commission splits from 5%-32% Pension & Death-in-Service Full admin support Self-Employed Option 70% commission on self-generated business 45% commission on company leads Full compliance & admin support Designed for maximum high earnings Requirements CeMAP qualified (or equivalent) Competent Adviser Status (CAS) Experience as a mortgage broker Ideally have estate agency experience Strong knowledge of residential mortgages & protection Driven, target-focused mindset Ability to thrive in a fast-paced city environment Why Apply? Work in the heart of Manchester City Centre Access to high volumes of quality leads Luxury apartment market exposure Strong estate agency partnerships Genuine opportunity for high earnings Hybrid working model Apply Today For a confidential discussion, please contact: Bryn McMillan Financial Services Recruitment Director Cameron James Professional Recruitment

Techniche Global is supporting a specialist automotive parts manufacturer based in Harlow in the appointment of an experienced Customer Service Manager . This is a genuine management role responsible for leading and developing a customer service function consisting of six team members, including Customer Service Advisors, Sales Support, and Marketing Administration. The successful candidate will have proven experience managing customer service or client-facing teams, with a strong track record of improving performance, developing people, and delivering high standards of customer service. Experience within a B2B environment is preferred, with manufacturing, automotive, engineering, or technical product experience being advantageous. Key Responsibilities of the Customer Service Manager: Lead, manage, and develop the customer service team, ensuring high standards of performance and customer care. Coach, mentor, and support team members to improve capability, engagement, and overall team performance. Manage performance, attendance, employee relations, and resolve conflicts effectively. Ensure customers receive clear communication, accurate information, and a consistently high level of service. Manage customer order processes, ensuring requirements are communicated effectively and fulfilled on time. Handle customer complaints, investigations, and corrective actions to drive service improvements. Identify and implement process improvements to improve customer experience and operational efficiency. Build strong relationships with customers, internal teams, and senior stakeholders. Monitor team performance and introduce appropriate training and development where required. Provide regular updates and reporting to the Sales Operations Director. Skills & Experience Required Proven experience managing and developing a customer service team in a management-level role. Strong background in customer service, client operations, or customer-facing environments. Demonstrable experience improving team performance and customer service standards. Excellent leadership skills with the ability to motivate, coach, and develop individuals. Strong communication and relationship-building skills across customers, colleagues, and stakeholders. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Strong problem-solving and decision-making skills with the ability to remain calm under pressure. Excellent organisational skills and attention to detail. Confident using customer service systems, Microsoft Office, and Excel. Experience using ERP systems would be advantageous. Experience within manufacturing, automotive, engineering, or technical products would be beneficial. Personal Attributes Positive and professional approach. Customer-focused mindset with a commitment to service excellence. Resilient, adaptable, and able to manage changing priorities. Proactive, self-motivated, and results-driven. A team player who leads by example and creates a positive, high-performing culture. All candidates must be able to prove that they have the right to work in the UK. If this role is of interest, Apply Now!

Customer Care Advisor - Immediate start Location: Oldham Full-Time 2 weeks temp (holiday cover) Working Hours: Monday-Friday 8:30am-5pm My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests. As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for queries via phone Log, allocate, and update service requests accurately Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders Monitor planned and reactive maintenance performance, taking action to meet SLAs Raise and manage purchase orders for materials, uniforms, and parts Upload and maintain compliance documentation to ensure high audit scores Communicate effectively with customers, contractors, and internal account teams Support colleagues during busy periods or absences About You Strong background in customer service, helpdesk, or call centre environments. Confident communicator with excellent telephone etiquette. Highly organised with strong attention to detail and multitasking ability. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Able to work in a fast-paced, 24/7 environment with a focus on accuracy and service. Qualifications & Experience Experience in a similar role. Proven experience coordinating contractors or suppliers. If you are interested and feel you fit the above requirements. Please apply or call Jess on (phone number removed)

Helpdesk Lead We're looking for a proactive and customer-focused Helpdesk Lead to oversee a team of Helpdesk Advisors and ensure the delivery of an efficient, high-quality support service. The role is based on site in Birmingham. Key Responsibilities Lead, coach, and develop a team of Helpdesk Advisors. Ensure requests and work orders are processed accurately and within service levels. Monitor team performance, workload, and daily operational activity. Manage team rotas to ensure adequate service coverage. Build strong relationships with customers and stakeholders. Analyse performance data and drive continuous improvement initiatives. Support training, onboarding, and ongoing development of team members. Ensure compliance with company policies, procedures, and health & safety requirements. About You Previous experience leading a helpdesk, customer service, or service desk team. Strong people management and coaching skills. Excellent communication and organisational abilities. Customer-focused with a proactive, problem-solving mindset. Comfortable managing KPIs and working in a fast-paced environment. Proficient in Microsoft Office, particularly Excel and Word. Experience with CAFM or service management systems is desirable. What We Offer Competitive salary and benefits package. Career development and training opportunities. Supportive and collaborative working environment. Opportunity to make a real impact within a high-performing team.

Field Sales Executive - B2B Our client is a leading provider of corporate ground transportation solutions, delivering reliable taxi and private hire services to businesses across the region. Due to continued growth, they are seeking an ambitious and driven Field Sales Executive to focus on identifying, securing and developing new corporate accounts. This is an excellent opportunity for a commercially minded sales professional who enjoys building relationships, generating new business and creating long-term partnerships. The Role This is a field-based business development role focused primarily on winning new corporate customers and increasing market share across the region. You will be responsible for identifying prospective clients, engaging decision-makers, presenting tailored transport solutions and converting opportunities into long-term business accounts. Working closely with internal operational teams, you will ensure a seamless onboarding experience and help customers maximise the value of the services provided. This position would suit a proactive sales professional who enjoys networking, prospecting and developing relationships with businesses across multiple sectors. Key Responsibilities New Business Development Identify, target and secure new corporate accounts across a range of industries. Generate leads through cold calling, networking, referrals, social selling and face-to-face meetings. Build and maintain a healthy pipeline of opportunities. Arrange and attend client meetings to understand business travel requirements. Present tailored transport and mobility solutions to prospective customers. Negotiate commercial agreements and support the onboarding of new accounts. Develop strategic relationships with key decision-makers and stakeholders. Achieve and exceed monthly, quarterly and annual sales targets. Account Growth & Relationship Management Build strong relationships with newly acquired customers. Identify opportunities to increase account spend and service utilisation. Act as a trusted advisor, ensuring customers receive exceptional service. Gather market intelligence and customer feedback to support business growth. Maintain regular contact with clients to maximise retention and satisfaction. Market Development Represent the business at networking events, exhibitions and local business forums. Monitor competitor activity and identify opportunities within the marketplace. Develop knowledge of regional business communities and key sectors. Support marketing initiatives, lead generation campaigns and promotional activities. CRM & Reporting Maintain accurate records of all sales activity within the CRM system. Track pipeline performance and provide regular sales forecasts. Produce activity reports and monitor progress against targets. Ensure all customer information is maintained accurately and compliantly. About You We are looking for a motivated and results-driven sales professional who enjoys winning new business and developing long-term commercial relationships. Desirable Experience Experience within taxi, private hire, transport, logistics, fleet, mobility or related service industries. Experience selling B2B services to corporate customers. Knowledge of account-based sales and relationship management Essential Experience & Skills Proven success in a Business Development, Field Sales or Account Acquisition role. Strong track record of generating and converting new business opportunities. Experience managing a sales pipeline from prospecting through to close. Excellent communication, negotiation and presentation skills. Ability to engage confidently with decision-makers at all levels. Self-motivated with a proactive and resilient approach. Strong organisational and time management skills. Full UK Driving Licence and willingness to travel. To apply, please send a copy of your CV and a covering letter to alex com or, alternatively, submit your application via the link below Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

About the role Are you looking for an opportunity that means that you do not need to choose between education and practical skills, a pathway that is just the start of a fantastic journey towards your future career in the automotive industry, working with one of the world's most prestigious and technologically advanced car manufacturers; then have you considered a BMW/MINI Apprenticeship? Sytner Chigwell, are proud to offer you the opportunity of joining us as a Parts Apprentice. You would be working towards achieving a Customer Service Practitioner Qualification. You will have the opportunity to work around the latest cars, supplying parts to our workshop, retail and trade customers. Sytner Chigwell includes a large parts department, state of the art workshop and customer focused showroom. On your journey, you will be supported by a Mentor whilst working with us, this is in conjunction with the brand specific training (all training is dual branded). Is this the opportunity for you, consider these questions: Do you have a keen interest and enthusiasm for luxury vehicles, and the drive to deliver a right fix first time service to our customers? Do you have a positive attitude, good work ethic and a willingness to learn? Do you meet the entry requirements for an apprenticeship? A desire to start your career journey with the largest UK Automotive Retailer group? Then we believe that an apprenticeship with us, may be the right next step for you, and we would like to hear from you, apply online and a member of the dedicated Babcock recruitment team will provide you with any further information and explain the next stage. Applicants are required to have or predicted to obtain GCSE Grade A -C/ 9-4 or Functional Skills Level 2 (or equivalent) in the following subjects: English Maths One other subject. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey. Apply here

Key Account Manager - Packaging Bradford Full-time (office-based + client travel) Salary and OTE DOE I'm currently partnering with a market-leading UK business in the packaging sector to recruit a Customer Business Manager / Key Account Manager . This is a fantastic opportunity for someone looking to step up or further develop a career in account management and customer strategy within a high-performing, people-focused organisation. Why This Opportunity Stands Out This isn't a transactional sales role. My client is looking for someone who can build long-term partnerships, add real value to customers, and become a trusted advisor. The business is the largest UK distributor of polypropylene, laminates, and specialist films, supplying major names across the food manufacturing sector. The Role You'll join an established Customer Business Manager team, taking ownership of a portfolio of accounts. Your focus will be on relationship management, service delivery, and account growth rather than quick wins. You will act as the voice of the customer internally, ensuring everything from stock planning to product solutions runs smoothly. As part of the role, you can expect to be out visiting clients around 4-5 times per month, giving you valuable face-to-face time to strengthen relationships and identify new opportunities. Key Responsibilities Manage and develop key customer accounts Act as the primary point of contact, both externally and internally Build strong, multi-level relationships with customers Visit client sites regularly (typically 4-5 visits per month) and provide market insights Proactively manage stock, forecasts, and supply planning Identify and drive growth opportunities within accounts Collaborate across internal teams to deliver seamless service What I'm Looking For Experience in customer service or account management Packaging industry experience Strong interpersonal and communication skills Commercial awareness and a proactive mindset Ability to think strategically and solve problems Comfortable working with Microsoft Office and ERP systems Essential: Full UK driving licence and access to a car Willingness to travel to customer sites (including occasional overnight stays) Interested? If you're looking for a role where you can develop strategically, build meaningful client relationships, and be part of a high-performing culture, I would be keen to speak with you. Apply now or get in touch for a confidential conversation.

Customer Service Advisor / Call Centre Agent Tamworth Immediate Start Available £12.71 per hour Weekly Pay Temporary to Permanent Opportunity Our client is recruiting for 2 roles Are you an experienced Customer Service Advisor or Call Centre Agent looking for your next opportunity? Elite Personnel is currently recruiting for 2 Customer Service Advisors to join a busy and friendly team based in Tamworth. These are fantastic opportunities for candidates who enjoy speaking with customers, providing excellent service, and working in a fast-paced environment. Following a successful 12-week temporary period with Elite Personnel, there is the opportunity to secure a permanent position with our client. What You'll Be Doing: Handling inbound and outbound customer calls Providing excellent customer service and support Managing customer enquiries and resolving issues efficiently Updating customer records accurately on internal systems Working towards service level targets and maintaining high standards Supporting customers with a professional and friendly approach What We're Looking For: Previous Call Centre or Customer Service experience is essential Excellent communication and listening skills Confident telephone manner Good IT and administration skills Available to start immediately Must live locally to Tamworth or have your own transport What's On Offer? £12.71 per hour Weekly Pay Monday to Friday Temp to Perm Opportunity Supportive Team Environment Immediate Starts Available Please note: You must have the legal right to work in the UK and will be required to provide proof of your right to work as part of the registration process. Due to the high volume of applications we receive, if you have not been contacted within 48 hours of submitting your application, unfortunately your application has not been successful on this occasion. There are 2 positions available, so apply today!

Customer Service Advisor Bromsgrove £25,000-£26,000 per annum Our client is looking for a Customer Service Advisor to join their busy friendly customer service team, you will be responsible for providing exceptional customer service through various channels (zendesk, phone, email, chat), resolving inquiries promptly and professionally, and exceeding customer expectations.Technical Customer Service Advisor day to day duties include:- Customer Service: Respond to customer inquiries and complaints regarding products and services in a timely, professional, and courteous manner. Effectively gather customer information to diagnose and resolve issues efficiently. Provide accurate and up-to-date information about products, pricing, promotions, and warranties. Process customer orders, returns, and exchanges according to company policies. Proactively identify and address customer needs, exceeding expectations wherever possible. Helping customers to create orders on Shopify - both via retail and trade routes. Communication & Collaboration: Maintain clear and professional communication with customers via phone, email, and chat. Collaborate effectively with internal departments (warehouse, technical) to ensure seamless customer service experiences. Document customer interactions and service resolutions accurately and efficiently. The successful Customer Service Advisor will have the following skills and experience:- previous customer service experience (call centre preferred). Strong understanding of customer service principles and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively under pressure and prioritise multiple tasks. Proficiency in Zendesk, Google Suite and e-commerce platforms. A positive and professional demeanour with a focus on customer satisfaction. If you think you have the skills and experience my client is looking for then please click APPLY with your updated CV and I will be in touch soon.

Jo b Title: Workshop Controller Location: Weston Super Mare (Office Based) Salary: Up to £34,000 (DOE) Job Type: Permanent, Monday Friday, 42.5hours pw Overview: Unify are thrilled to be recruiting for a Workshop Controller to join an established Plant Hire company focusing on the construction sector who are based in Weston Super Mare. You'll be the main point of contact for all workshop activity, coordinating and planning responses to breakdowns, servicing and routine maintenance. This is an excellent opportunity to join a company that is committed to employee development, offering ongoing training, career progression and long-term career opportunities. What s on Offer? Enhanced annual leave, increasing with length of service Workplace pension scheme Wellbeing support Refer-a-friend scheme Discounted retail and gift card scheme Paid volunteering days to support charities and community initiatives Additional paid leave for eligible Government-supported volunteering roles (e.g. Reservists) Eye care vouchers and annual flu vaccination vouchers Living Wage Accredited Employer Responsibilities: Take charge of allocating maintenance tasks to technicians, ensuring they are fully equipped with the right tools, parts and information to deliver top-quality fixes on the first attempt. Oversee the involvement of external engineers and service providers, including handling purchase orders and processing invoices. Plan and schedule regular servicing and compliance inspections to minimise unplanned downtime and keep everything operating smoothly. Collaborate closely with the equipment hire team to manage fleet availability and arrange backup machinery when required. Investigate and process damage-related repairs, including identifying chargeable issues, sourcing replacement components, and issuing invoices accordingly. Maintain accurate and up-to-date logs for repairs, servicing history, stock levels, and maintenance schedules. What do I need? Proven experience in a Service Coordination, Customer Service, Service Advisor or Workshop Support role preferably within construction plant, car dealership, equipment hires or a similarly fast-paced environment. Excellent organisational skills with the ability to juggle competing priorities and stay calm under pressure. Confident and clear communicator, both on calls and via email. Competency in Microsoft Office and familiarity with digital maintenance or asset tracking tools.

We're looking for a customer-focused and technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will be responsible for: Provide first and second-line technical support via telephone, email, remote support, and in person. Log, prioritise, manage, and resolve support requests using the company's helpdesk ticketing system. Support users with Microsoft 365 applications and cloud services. Manage Microsoft Entra ID (formerly Azure Active Directory), including user accounts, password resets, group membership, and access permissions. Administer Exchange Online, including mailbox management and distribution groups. Support Microsoft Teams, SharePoint Online, OneDrive for Business, and collaboration tools. Install, configure, and maintain Windows desktops and laptops. Configure new user accounts, devices, and software. Support printers, mobile devices, and peripheral hardware. Troubleshoot networking issues, including Wi-Fi, VPN, DNS, DHCP, and connectivity problems. Escalate complex issues to third-line support or external suppliers where appropriate. Assist with software deployment, updates, and patch management. Maintain accurate documentation of support procedures and resolutions. Support IT asset management, including hardware and software inventories. Assist with IT projects, migrations, and system upgrades. Ensure compliance with IT security policies and best practices. The ideal candidate will be: Minimum of 2 years' experience in an IT Helpdesk or Service Desk role. Experience supporting Microsoft 365 cloud environments. Strong knowledge of Windows operating systems. Experience administering Microsoft Entra ID and Exchange Online. Excellent troubleshooting and problem-solving skills. Strong customer service and communication skills. Ability to prioritise workload and manage multiple support requests. Experience using IT service management/helpdesk software.

A national business based within Tamworth ( car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well established team. The role is varied and fast paced and requires candidates to demonstrate high levels of accuracy coupled with strong organisational skills Role:- To ensure you provide a high level of ongoing internal support/ communication to all allocated sectors Key focus on customer service and proactively managing all aspects of administration & reporting Manage customer satisfaction & risk to business by handling complaints / discrepancies, non-conformance & error reporting Authorise process for returns/ credits Maintaining and developing relationships with customers Project based activities To be a success we are looking for following:- An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail ,able to work under pressure at times in a dynamic and demanding environment. IT literate , methodical approach to work able to work in a team and on your own initiative, Free Parking with excellent office facilites In addition to the basic of £27,930 you will also be able to earn 4.2k in bonus.

Platinum Travel Recruitment are collaborating with a forward thinking travel company who are now seeking an experienced Travel Support Specialist who will be dedicated to providing proactive operational support to Travel Advisors, managing day-to-day requests to ensure efficient and seamless business operations, including handling emergency requests outside of standard working hours. This travel company have a great reputation in the travel industry offering career growth within a supportive team Travel Support Specialist Duties : Manage requests submitted to all Operations desks via Salesforce within SLA Provide support with requests related to issuing, reissuing and refunding complex tickets Assist Advisors in navigating systems including Atriis, Concur, Roomservice, Dolphin, and Apexx. Deliver ad hoc training sessions to enhance Advisors process knowledge and efficiency Assist with the processing and coordination of group bookings Create credentials for aggregators Support Advisors with NDC requests by guiding them through the GDS booking process across Sabre, Travelport and Amadeus Participate in monthly team meetings to review performance and updates. Provide feedback to the Line Manager to support team development and improvement. Travel Support Specialist Essential Requirements: Experience in business and/or leisure travel is imperative. Able to work Friday to Tuesday. Advanced proficiency in Sabre, Galileo, and Amadeus to a training standard, with strong fares and ticketing knowledge (published / net fares / NDC). Strong knowledge of British and European rail systems, including Evolvi, Voyages SNCF and Trainline. Solid understanding of group booking processes. Experience of using Atriis and Concur. Strong overall knowledge of travel products and services. Ability to perform effectively in a fast-paced, high-pressure environment while meeting company SLA. Exceptional communication & customer service skills. Strong command of the English language, both written and verbal. Good understanding of the leisure Tour Operator fares. Familiarity with Microsoft Teams, Salesforce and Excel is desirable but not essential. Travel Support Specialist Benefits: Supportive team Lucrative bonus Pension Scheme Remote working (UK only) Generous holiday leave entitlement Dental Life & health insurance Health insurance Plus many more benefits.