29 jobs found

Job Title: Pensions Administrator Location: York, Hybrid Contract Type: Permanent Salary: Up to 32,500 per annum Working Pattern: Full Time Are you ready to work for one of the best businesses in it's field? Our client is on the lookout for a dedicated and detail-oriented Pensions Administrator to join their De-risking and Endgame Solutions (DES) team! This is an exciting opportunity for someone with experience in the pensions sector to contribute to meaningful work as part of a friendly team. About the Role: As a Pensions Administrator, you will play a vital role in supporting schemes during crucial stages, from preparing for buyouts to assisting with insolvent employers through the PPF assessment period. Your work will ensure that members receive their correct benefits and achieve the best possible outcomes. If you're passionate about delivering exceptional service and are keen to grow in your career, we want to hear from you! Key Responsibilities: To carry out routine administration services for all clients as requested by Senior Administrators, Pensions Manager, Pensions Director or Directors which will include the following duties: Maintaining membership records on the administration system Calculating benefits for members; i.e. leavers, retirements, transfers, deaths Setting up new members on the administration system Dealing with general queries from members, the employer and the trustees by telephone, email and letter Assisting in the preparation of the annual benefit statements Your Skills & Experience: Familiarity with DB Pension Schemes is essential Proven ability to deliver an exceptional customer experience Excellent written and verbal communication skills Strong numeracy skills and a keen attention to detail Solutions-driven mindset with a focus on continuous improvement Studying towards or completed relevant professional qualifications is desirable To apply, please submit your CV and a cover letter detailing your relevant experience. We can't wait to speak with you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Leeds office working hybrid. Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow. In WTW's Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team. The Role This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the 'go to' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care. Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the UK. Responsible for the quality and performance objectives defined by WTW and ensuring member first Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service. Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service. Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards. Ensuring team productivity is at its optimum and is measured. Creating a collaborative culture in which processes are applied consistently within the Community where teams are better enabled to work flexibly to support each other What you'll bring: Experience in dealing with DB occupational schemes and experience as a Pensions team leader is essential Have an excellent eye for detail and intermediate knowledge of excel Highly experienced in the creation and management of high performing, results driven/fast-paced teams. A strong leader and negotiator, with excellent influencing skills and a can-do attitude and experience of presenting to both internal and external stakeholders. Evidence of developing and implementing staffing and training plans to maximise quality, efficiency, utilisation, and productivity. Supporting the team leaders and teams to adopt new processes changes and procedures with a solution orientated mindset. Ability to create a one team mindset that mentors and develops employees to help create a high-performance organization and a capacity for future leaders. Ensure that structures and systems for line management are in place and consistently followed across the team. Experience of working within a client facing environment and critical thinking to facilitate more in-depth discussions. Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support conflict resolution the removal of escalated blockers. What We Offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants.

Location: Newcastle Employment Type: Permanent, Full Time - Hybrid (first 6 months will be office based) Our client is a prestigious pensions company, and they are now seeking an experienced Senior Pensions Administrator for their busy office in Newcastle. This is a hybrid role with an office presence expected twice per week but will require more office time during the initial 'settling in' period. You will be providing high level administration for trust-based pension schemes. Responsibilities include guiding team members, checking, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential. Key Responsibilities: Calculate and dispense scheme benefits Maintain membership records Engage in project work assigned by managers Coordinate with clients, actuaries, and third parties Offer verbal and written technical insights Ensure ISO and AAF accreditation compliance Prioritise tasks to meet deadlines Your Profile: Essential: Experience in DB schemes and the pensions sector for 12 months + Organisational skills and a methodical approach Support development of high standards and customer service Effective communication and detail-oriented Proficiency in MS Office Commitment to pursuing pensions qualifications (e.g., CPC/QPA/DPC/RPC/APMI) On offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days' holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available.

South Yorkshire Fire & Rescue (SYFR) are seeking two motivated and reliable PPE & Equipment Logistics Operatives to join our newly formed dedicated PPE & Equipment Logistics Support function within the Technical Services Team. PPE & Operational Equipment Logistics Operative Location: Eastwood, Rotherham, S65 1LZ + South Yorkshire Travel Hours: Full Time, 37 hours per week (Flexi Time) Contract: Fixed Term, 3 Years Salary: £25,949 (Grade 2) To increase subject to national pay award negotiations for 2026. South Yorkshire Fire and Rescue are in the process of implementing a PPE & Asset management system across all stations, training locations and workshops; with these roles supporting both initial roll out and ongoing business as usual. To be considered for this role you should have previous experience of Working within a logistics, stores or warehouse environment Use of Stock control systems and inventory management Handling and distributing PPE & equipment in a timely and accurate manner Working within a health and safety regulated environment You must possess Full UK Driving License Good organisational and time management skills Attention to detail and accuracy Ability to work as part of a team and independently IT skills (use of stock systems, email, data entry) The key duties will include Receiving, inspecting, storing and delivering PPE and operational equipment Tagging and re tagging where required various items of PPE and Operational Equipment Maintaining and updating accurate electronic records and inventory levels Preparing and distributing equipment to stations and departments Ensuring PPE compliance checks, cleaning coordination and repairs Supporting audits and stock takes Maintaining a safe, clean and organised work environment The role will include extensive daily travel within the service area and occasional visits to suppliers as required. Closing date for applications is 23:59 hours on Sunday 28 June 2026. Interviews will be held Friday 10 July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. We offer 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years service to 32 days, followed by an extra day a year up to a maximum of 37 days. We also operate a generous flexi time attendance scheme. Most of our corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. Further information on the scheme, and additional benefits, can be found on the LGPS website. South Yorkshire Fire & Rescue are committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We warmly welcome applications from individuals who identify with underrepresented groups within our workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, we will look to support anyone who requires Part Time/Job share working hours. We believe that a diverse workforce leads to innovation, creativity, and better decision-making, and we are dedicated to creating an environment where everyone can thrive. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, substance misuse testing and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake regulated activity which is a term related to working with children or vulnerable adults. South Yorkshire Fire & Rescue s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. No agencies please.

Join us as a Pensions Data Specialist based in Redhill, Welwyn Garden City, or Leeds, working in a flexible hybrid model. You'll be part of our Data Service Delivery Team (DSDT) - a key revenue-generating function within our pension administration business, delivering high-quality data analysis, reporting, and cleansing to support clients in achieving their strategic objectives. This role offers exposure to a broad range of high-impact data projects, including Pensions Dashboard activity, buy-in and buy-out exercises, automation programmes, and GMP rectification and equalisation - providing excellent variety and the opportunity to make a tangible impact across the pension lifecycle. Why this role is a great opportunity Work on high-impact, complex data projects across the pension lifecycle Gain exposure to strategic client initiatives such as buy-in/out and automation Play a key role in shaping how data is delivered and improved at scale Step into a senior, trusted position with real technical influence The Role Take ownership of complex data projects, delivering to agreed timelines, scope, and budget while proactively identifying risks or out-of-scope work. Provide clear and consistent project updates, highlighting challenges early and driving solutions to ensure successful delivery. Produce and support high-quality technical data reports, contributing to client proposals and project closure documentation. Engage with stakeholders through internal and client meetings, supporting project scoping discussions and presenting analysis findings. Support the commercial success of the team by pricing new data projects appropriately and within agreed timelines. Act as a technical point of reference, supporting colleagues with complex queries and sharing expertise across the team. Maintain accurate management information and time recording, ensuring all chargeable work is captured correctly. Provide cover and support to Team Managers, helping ensure smooth team operations. What you'll bring Experience with Defined Benefit (DB) Pension schemes with proven ability to deliver high quality data projects within a team environment Strong organisational skills utilised within a pensions data project environment with experience of the delivery and management of data project tasks and projects Proven ability to identify and efficiently resolve challenges, identifying solutions to ensure allocated data tasks and projects are delivered within required quality, timescales and agreed remit Excellent time management skills with the ability to organise and prioritise own workload with experience of working on several projects simultaneously Evidenced ability to work effectively as part of a team supporting an inclusive working environment championing diversity within the team Excellent communication and advanced numerical skills with advanced knowledge of Microsoft Excel and Word What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com

This is an excellent opportunity for an experienced Project Manager with a Defined Benefit (DB) pensions background to join our thriving project management team. You will lead and deliver a variety of client-facing and internal pension change projects, working with medium to large pension schemes across diverse industries. In this role, you will manage a broad portfolio of projects including GMP equalisation, Buy-in/Buy-out readiness, benefits rectification, scheme mergers, wind-ups, and other pension change initiatives. You will collaborate closely with colleagues across multiple lines of business, clients, administrators, actuaries, and external partners. This opportunity is ideal for someone with strong project management skills who has worked in pension projects and/or actuarial project environments, or pensions consulting, and who enjoys both the structure of pension risk based projects delivery and the challenge of troubleshooting complex issues. Why This Role is Exciting Work with large, high-profile clients and a wide variety of pension schemes. Be part of a growing team, contributing to new project areas and strategic initiatives. Opportunity to deepen expertise in specialist DB project areas such as GMPe and de-risking transactions. Dynamic role blending pension risk based project delivery with strategic problem-solving and cross-functional collaboration. Join us in this role and be part of a dynamic team with a defined career path, on job training and a team that coach and mentor you whilst you grow your career with us! Our work style: We understand flexibility is key to supporting an inclusive and diverse workforce and WTW offers flexible working opportunities (full time or part time) in a hybrid style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Office location: You can be based in any of our offices across London, Reigate, Bristol, Birmingham, Manchester, Leeds, or Edinburgh. This role follows a flexible hybrid model, with just one day per week working in your nearest office. The role Apply your pensions technical knowledge, consulting skills and project management experience to proactively guide your project teams to the optimal project outcomes Manage a diverse portfolio of project types including GMP equalisation, Buy-in and Buy-out readiness, benefit rectification, liability management, scheme transitions, mergers, and wind-ups. Develop detailed project plans to monitor and track progress Establish a robust project governance framework Provide day-to-day project management, working closely with your project teams and external stakeholders to deliver project milestones within scope and budgets Lead and document project calls and facilitate planning workshops Drive high quality client project delivery, operational efficiency and effectiveness Carry out continual project improvement reviews and ensure thorough tranche reviews are carried out at appropriate project milestones Ensure that the project documentation, such as risk logs, action plans, project plans are actively maintained What you'll bring A strong working background in UK Defined Benefit pensions Strong knowledge of DB scheme operations, legislation, and technical project areas (e.g., GMP rectification/equalisation, Buy-ins, Buy-outs, wind-ups). Experience within actuarial project teams, pension administration projects, or pensions consulting is highly advantageous. Evidence of successful project delivery and client facing experience Prince 2 qualified or similar (e.g. APM, PMP, CSM) or a willingness to sit these Clear, concise and confident communication skills (both verbal and written) Experience in facilitating and leading project meetings / workshops and taking effective notes Proactiveness and assertive management approach to drive project outcomes Strong stakeholder management experience What we offer Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company. We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you. Equal Opportunity Employer We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk at wtwco com

Paraplanner - Financial Planning Product Specialist Fintech Startup -Product & Technology Build Basic Salary £60,000 to £70,000 DOE London Based, Hybrid Working Ready to use your financial planning expertise to help build the future of advice technology? Are you an experienced Paraplanner looking for something beyond the traditional financial planning environment? We are an ambitious London-based fintech startup developing technology designed to transform how financial planning and regulated advice are delivered. Our mission is to make advice processes smarter, more efficient, more consistent and easier to scale. This is a rare opportunity to step away from a traditional adviser support role and apply your financial planning expertise in a completely different way. Working at the heart of our product development team, you will help shape innovative technology used by financial advisers, paraplanners and advice firms. Your real-world experience will directly influence how our platform is designed, built, tested and improved. If you are curious about technology, automation and the future of financial advice, this could be the perfect next step in your career. The Role As our Paraplanner / Financial Planning Product Specialist, you will act as the bridge between financial planning practice and technology development. You will work closely with our product, engineering, design and compliance teams, helping translate complex financial planning processes into intuitive technology solutions. Drawing on your experience within a regulated advice environment, you'll provide subject matter expertise across suitability reporting, fact-finding, recommendation processes, adviser workflows and Consumer Duty requirements. This is a genuinely influential role where your expertise will help shape the future direction of both our product and business. Responsibilities include: Provide subject matter expertise on financial planning, paraplanning and regulated advice processes Help define and improve end-to-end advice journeys within the platform Support the design of suitability report templates, recommendation structures and client outputs Translate adviser and paraplanner requirements into product features, workflows and user stories Work closely with product managers, designers, engineers and compliance specialists Review functionality for technical accuracy, usability and alignment with industry best practice Help develop workflows covering pensions, investments, protection, retirement planning and suitability requirements Identify opportunities for automation and process improvement Support testing, product demonstrations and user feedback sessions Assist in the creation of documentation, guidance materials and training content The ideal candidate We're looking for someone who combines strong technical financial planning knowledge with a genuine interest in innovation and technology. You will likely have experience as a: Paraplanner Senior Paraplanner Technical Support Specialist Financial Planning Specialist Similar role within a regulated financial advice environment Essential Requirements Diploma in Regulated Financial Planning Experience within a UK regulated financial advice environment Strong understanding of suitability reporting and recommendation processes Knowledge of Consumer Duty and FCA regulatory requirements Experience across pensions, investments, protection and retirement planning Strong written communication and attention to detail Ability to explain complex financial planning concepts to non-specialists Comfortable working in a fast-moving and evolving environment Interest in technology, automation and improving how advice is delivered Desirable Experience using financial planning software, CRMs or cashflow modelling tools Exposure to technology projects, process redesign or workflow automation Interest in product development, user testing or business analysis This is not a client-facing advisory role and you will not be providing regulated advice to end clients. It is also not a traditional paraplanning support position. Instead, your expertise will directly influence how financial planning technology is designed, developed and brought to market. We offer the following: Opportunity to shape a financial planning technology product from an early stage A highly visible role with genuine influence on product development Exposure to product, engineering, design, compliance and startup operations Flexible and hybrid working arrangements Support for professional development and relevant qualifications A collaborative, innovative and fast-moving environment Competitive salary of £60,000 to £70,000 depending on experience Interested? Apply now with your up to date CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

This is a superb opportunity to join a growing pensions administration team and lead the delivery of high-quality services across multiple client accounts. This role combines people leadership, operational management, client engagement, and continuous improvement within a fast-paced pensions environment. Key Responsibilities Lead a multi-client pensions administration team, ensuring excellent service delivery and member experience. Act as a key contact for client teams and attend client/trustee meetings when required. Support business development activities, including new business pitches and presentations. Drive quality, performance, productivity, and operational excellence across the team. Ensure compliance with internal procedures, legislation, and industry standards. Support and develop Team Leaders, fostering a collaborative, high-performing culture. Identify and implement service improvements and operational efficiencies. Manage change initiatives and support teams through process improvements. About You Proven experience in defined benefit (DB) pension administration. Previous leadership experience within a pensions administration environment. Strong stakeholder management, communication, and presentation skills. Experience leading high-performing teams and implementing workforce development plans. Detail-oriented with good Excel skills. Comfortable managing multiple priorities and resolving operational challenges. Client-focused, commercially aware, and committed to delivering excellent customer outcomes.

Major Recruitment Oldbury are delighted to be recruiting for our Lutterworth based client who are seeking a Payroll Administrator to join their busy office. Reporting to the Payroll Manager, the hours of work will be Monday to Friday 9am to 5pm. Duties and tasks will include: Implementing new payroll schemes; processing starters, leavers and workplace pensions. Calculating and applying statutory payments Producing Construction Industry Scheme remittance slips and reporting CIS details to HMRC Payroll/CIS reporting and auditing Submission of pension declarations Assisting with year-end processes Corresponding with our accounts and tax teams, producing reports as required Communicating directly with clients Communicating directly with HMRC Candidates welcome to apply for the role will have the following: Payroll knowledge and experience Ideally a CIPP certification A sound understanding of Microsoft Office suite particularly Outlook and Excel. Numerate, have good attention to detail and impeccable numerical accuracy The ability to work in a time critical environment. Communicate effectively and professionally with clients and co-worker. Ideally l am looking for Payroll knowledge and experience; however, we will consider candidates who can demonstrate that they have worked in environments using the core skills relatable for the role Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003. INDLS

The Clinical Standards Lead is a Professional role within Operations, reporting to the AC Manager or Team Performance Leader. The Clinical Standards Lead conducts face-to-face healthcare assessments and examinations and produces concise reports for the Department of Work and Pensions (DWP) as part of a successful integrated team. In addition to performing assessments, the Clinical Standards Lead provides clinical coaching and mentorship to new and tenured HCPs, typically in his/her assessment centre. The Clinical Standards Lead supports the AC Manager in delivering quality, productivity, and applicable service level targets by providing clinical expertise and judgment. The Clinical Standards Lead is called upon to provide Stage 3 training to new hires and ongoing informal 'on the job' training to new hires, audit, case review and 'on the spot' coaching to new and tenured HCPs, and may be required to deliver classroom trainings to new HCPs. Conducts face-to-face assessments of customers in relation to a variety of benefits; undertakes file-work and provides reports to the DWP. Mentors and coaches HCPs in the centre and is the first point of contact for clinical questions and issues. Escalates clinical questions through appropriate channels and communicating resolution back to the HCP team. Analyses and interpret clinical information and medical evidence and provide a report in a professional and concise manner Provide comprehensive reports to enable decision makers at DWP to make informed decisions regarding benefit claims Undertake recorded assessments where required Use IT software programmes to support clinical decision making when undertaking file-work and examinations Liaise with AC Manager and Team Performance Leaders to develop and embed best practices Attendance at Stakeholder and Customer meetings in region as and when required by the Regional Director Audit and review cases and provide 'on the spot' feedback to new and tenured HCPs Provide Stage 3 training to new HCPs as required Provide classroom training to new HCPs as required Other ad hoc duties as required Acted as a registered healthcare practitioner nurse, physician, physiotherapist, occupational therapist in a CHDA assessment centre or equivalent Able to work well as part of a multidisciplinary team and build positive working relationships with both medical colleagues and administrative support staff Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively coach and mentor HCPs to improve / maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Able to deliver productivity and quality standards agreed between the Centre and the DWP and to respond positively to feedback Qualified to deliver Stage 3 training Qualified to perform CHDA case audits and able to provide instruction on how to write reports that meet A grade requirements Flexible and adaptable Able to understand, anticipate and meet immediate and medium-term customer and client needs Able to collaborate effectively with others to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to maintain a professional demeanour in stressful interactions EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Complaints Handler About People's Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: You'll take ownership of a portfolio of customer complaints, ensuring each one is handled with care, professionalism, and in line with both company and industry standards. Your role will involve investigating the root cause of each issue, working towards a fair and reasonable resolution, and clearly communicating outcomes to customers via phone and email. You'll be the key point of contact for complainants, but also collaborate closely with internal teams to gather insights and ensure a joined-up approach to resolving concerns. Your ability to balance empathy with objectivity will be crucial in delivering a positive experience, even in challenging situations. Key Responsibilities: Investigate and understand the customer's complaint, recommending and providing appropriate resolutions, ensuring that all reactive or preventative work is carried out whilst maintaining a full and thorough audit trail. Produce relevant client and internal correspondence materials as required. Log complaints accurately and in timely manner. Calculate and recommend redress, distress and inconvenience payments. Handle complex and challenging calls. Provide feedback to team leaders and managers, as appropriate, where employee development needs are identified via complaint information. Support all business areas with complaint queries and guidance. Identify and recognise vulnerable customers - and respond appropriately. Participate in internal team coaching, training and knowledge-sharing. Take responsibility for own learning and development keeping up to date with pension, product, policy, process, procedural, regulatory, compliance and legislative developments together with a wider industry awareness and an understanding of all activities undertaken by the Customer Services department. Support the FCA Treating Customers Fairly guidelines and maintain quality framework standards to minimise risk to People's Partnership and customers. Uphold People's Partnership values. Adhere to Company Risk Managemen t policy a nd procedures, including reporting of incidents or breaches. Apply and promote Treating Customers Fairly (TCF) culture and principles, together with the organisation's behaviours and values. Adhere to Company Diversity & Inclusion policy. What we're looking for: Be able to make sound, fair and compliant judgments to ensure the desired outcome for both the Company and customer. Be confident and experienced in dealing with challenging customer interactions and be able to handle conflict constructively. Handle cases to the highest standard of customer care and resolve them satisfactorily and in accordance with FCA and TCF principles. Be able to work effectively and quickly despite ambiguity. Question existing working practices and help evolve better ways of working that produce better outcomes for customers. Have an ability to build and establish a prompt rapport with the complainant. Be able to negotiate successfully with customers and resolve matters to their satisfaction. Be able to handle a varying and demanding workload that, often, requires bespoke solutions. Be effective in creating strong connections and networks throughout the business. Be clear in your communications, both written and verbally. Have great attention to detail. Desirable Qualifications: Certificate in Financial Administration CF1 Certificate in Financial Administration FA2 Certificate in Regulated Complaints Handling (CeRCH) Have previous experience in dealing with complaints. Have previously worked in the pensions industry. Possess a strong knowledge of our products both current and historic. What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café in Crawley Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".

Deputy Administration Manager Location: Perth Job Type: Permanent, Full Time Salary: 42,000 - 48,000 Are you an experienced pensions professional ready to step into a leadership role? We're partnering with a leading professional pensions services organisation to recruit a Deputy Administration Manager to join their growing team in Perth. This is an excellent opportunity to take the next step in your career, combining technical expertise with people management in a highly collaborative and client-focused environment. The Role As Deputy Administration Manager, you will support the delivery of high-quality pension administration services across a portfolio of schemes. You'll play a key role in overseeing workloads, ensuring regulatory compliance, and developing team capability while maintaining strong client relationships. Key Responsibilities Oversee delivery of annual and ad-hoc pension scheme projects (e.g. renewals, benefit statements, pension increases) Monitor team performance, SLAs, and accuracy, taking action to ensure targets are achieved Review work produced by less experienced team members to maintain quality standards Support appraisals, mentoring, and regular performance check-ins Manage workflow and day-to-day team activity to ensure efficient service delivery Build and maintain strong client relationships, ensuring a high standard of service Prepare and review administration billing Maintain accurate internal systems, reporting, and compliance logs Deputise for the Administration Manager where required About You Essential: Strong experience in pensions administration, particularly Defined Benefit (DB) schemes Solid knowledge of pensions legislation and regulatory requirements Experience supervising or managing team workflows and performance Excellent communication and client relationship skills Strong IT skills (Microsoft Office suite) Good numerical and analytical ability Desirable: Experience within a third-party pensions administration environment Exposure to client presentations or trustee meetings Commercial awareness and business understanding Qualifications: GCSE Maths & English (or equivalent) at Grade B/6 or above Progress towards a professional pensions qualification (e.g. CPC, QPA, APMI) is advantageous What's in It for You? Competitive salary with annual discretionary bonus 25 days holiday with buy/sell flexibility Generous pension contribution and life assurance Private healthcare options and wellbeing support (including digital GP) Flexible benefits platform and retail discounts Paid volunteering days Clear progression and professional development opportunities If you're looking to progress your career within a forward-thinking and supportive environment, we'd love to hear from you. For a confidential discussion, please contact: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Solution Architect (Insurance) 6 Months London & Brighton (2-3 days per month) (Apply online only) per day (Inside IR35) My client, a market leading provider of pensions and insurance products and services are looking for a Senior Solution Architect with who has worked in this sector and who has experience in a range of consulting roles in fast moving customer engagements. Key responsibilities and accountabilities The candidate will principally be responsible for defining solution architecture for end-to-end pensions solutions, potentially across a range of different business portfolios within a specific market area. You must have a background and deep familiarity with the Pensions industry sector (DB pensions and administration) and preferably have specific experience in the Pension Risk Transfer domain You should be confident operating in a consulting-led environment, communicating with senior business stakeholders and positioning solutions in a commercially aware manner. You must be adept at building relationships across multiple teams. You should be comfortable defining and delivering solution architecture deliverables in large complex projects working closely with both business and technology delivery teams. Technical knowledge From your core experience as a Solution Architect you should have experience with a range of different solution types and technologies including- Policy Administration Systems CRM / Customer Service (ideally dynamics) Cloud (SaaS, PaaS and IaaS) Integration and microservices Enterprise Software Process Automation Enterprise Architecture Tooling On the job details- Developing solution architecture against functional and non-functional business requirements in line with industry standards and best practices Documenting solution designs, driving through key design decisions, and solution delivery approaches and successfully guiding these through architecture assurance and approval gates Researching and elaborating technology solution options and preparing comparative analysis including costs, risks and coverage and outlining strategies including proof of concepts Working with delivery teams to ensure compliance of developed solutions to underlying solution architecture Assessing and selecting commercial off-the-shelf solutions in partnership with IT, Procurement, business leaders and existing or potential providers of IT services. Conducting due diligence on potential providers of solutions and individual solution components or services. Providing industry insight to explore the selection and potential application of emerging and disruptive technologies to entrenched business problems Critical skills and experience Strong experience in designing and proposing solutions for a given business requirement adhering to architectural principles. Strongexperience in Insurance/Pensions industry. TOGAF certified (or equivalent practitioner level certification in Solution or Enterprise Architecture) Used appropriate tools, including logical models of components and interfaces, to contribute to the development of systems architectures in specific business or functional areas. Produced detailed component specifications and translated these into detailed designs for implementation using selected products. Analytical thinking & problem solving Flexibility, energy and ability to work well with others in a virtual, geographically dispersed team environment Excellent verbal and written communication skills - working with stakeholders and product owners Excellent stakeholder management skills Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

People & Development Manager Salary: £50,000 to £55,000 plus pension & benefits Location: York (Hybrid working available) must live within a commutable distance Full time Closing date 19th June 2026 Why Join Us? - 30 days holiday plus bank holidays, your birthday and Christmas closure - Excellent pension scheme with 14.5% employer contribution - Flexible and hybrid working - Up to 3 paid volunteering days per year - Employee Assistance Programme - Health cash plans, cycle-to-work scheme and a range of additional staff benefits - Join STEM Learning and help shape a high-performing culture. At STEM Learning, we believe great people create great impact. As the UK's largest provider of STEM education and careers support, we work with schools, colleges, employers, government and partners to inspire young people, support educators and build the skilled workforce of the future. We are looking for an experienced and proactive People & Development Manager to lead our people strategy, drive organisational development and champion a culture where colleagues can thrive. Reporting to the CFO and working closely with the CEO and Senior Management Team, this is a key leadership role with the opportunity to influence culture, raise standards, develop leadership capability and help shape the future direction of the organisation. This role combines strategic leadership with hands-on delivery. You'll lead our HR function, manage a small HR team and act as a trusted advisor across the business, ensuring our people practices reflect best practice while supporting organisational growth and change. The Role Strategy & People Leadership Develop and deliver a People & Culture strategy aligned to STEM Learning's vision and values. Partner with the Senior Management Team on workforce planning, talent development and organisational effectiveness. Drive improvements to systems, processes, policies and people practices. Strengthen our employee value proposition, helping to attract, retain and develop talented colleagues. Performance, Learning & Development Lead the development of a learning and development framework that supports continuous growth. Improve performance management processes, including objectives, feedback and appraisal cycles. Design and deliver leadership and management development initiatives. Embed a culture of accountability, learning and continuous improvement. Culture, Engagement & Wellbeing Promote a positive, inclusive and high-performing culture. Lead employee engagement, wellbeing and feedback initiatives. Support managers through coaching, guidance and best-practice people management. Champion inclusion, collaboration and effective communication across the organisation. Governance, Compliance & Operations Lead the HR function and manage a small team of experienced HR Assistants. Ensure compliance with employment legislation, safeguarding requirements and HR best practice. Oversee employee relations matters, policies, procedures and HR systems. Use people data and insight to inform decision-making and continuous improvement. Support payroll, pensions and benefits administration in partnership with the finance team. Recruitment & Onboarding Lead and continuously improve recruitment and onboarding processes. Support succession planning and future workforce capability. Ensure a positive and inclusive candidate experience. Our ideal candidate We're looking for someone with the energy, credibility and leadership skills to influence change and drive improvements across the organisation. Skills required: Significant experience in HR, People or Organisational Development leadership roles. CIPD Level 5 qualification (or above), or equivalent experience. Strong knowledge of UK employment law and HR best practice. Experience developing people strategies, leadership capability and organisational culture. The ability to balance strategic thinking with operational delivery. Excellent communication, influencing and stakeholder management skills. A passion for learning, development and continuous improvement. The confidence to challenge the status quo and implement positive change. About us At STEM Learning, we work to improve lives through STEM education. We support teachers, inspire young people and connect schools with employers to help build the UK's future workforce. Guided by our values of Sustainability, Innovation and Proactivity, we focus our efforts where they can make the greatest difference. Next Steps Closing date: 19th June 2026 First stage interviews (online): Week commencing 15 and 22nd June 2026 Second stage interviews (York): Weeks commencing 22 & 29 June 2026 Subject to change To apply. Please submit an up-to-date CV including details of two referees A cover letter (maximum one side of A4) explaining your interest in the role and why you would be a great fit STEM Learning is committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to be their best. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

About The Role Are you passionate about maintaining high standards and driving operational excellence? AO is looking for a proactive and hands-on Outbound Quality Lead to support our warehouse loading operations during the night shift. In this role, you ll be at the heart of our outbound logistics, ensuring safety, efficiency, and compliance across the team. You ll act as a key link between frontline colleagues and management, coaching team members and upholding high standards throughout the operation. Salary: £30,000.00 per annum Shift Pattern: 4 on 4 off / 6pm-6am Job Type: Full time and permanent contract Location: AO, Weston Road, Crewe, CW1 6BF Here's What You Can Expect To Be Doing Lead and support the loading operation with a hands-on approach. Manage trailer operations, ensuring accurate timings and safety compliance. Maintain bay flow and manage lane conditions to reduce congestion. Enforce site rules, warehouse standards, and handling practices. Deliver clear and confident inductions to new starters. Conduct retraining and audits for staff needing support. Coach team members to load trailers safely and correctly. Communicate operational concerns and suggest improvements to managers. Join weekly calls with depot management to review and improve performance. A Few Things About You Clear and confident communication skills with both frontline staff and senior leaders. Confidence in enforcing rules and maintaining consistent standards. Ability to coach, support, and give constructive feedback. High attention to detail and consistency in your work. Basic understanding of warehouse systems and tools. Our Benefits We ve designed our benefits to cover everything from big moments to little helps. As well all as the essentials, like pensions and holidays, we ve got our own "AO Perks" to help you with the little things that matter. To see all our benefits and perks, visit our AO Benefits page. 24 days holiday (Excluding Bank Holidays) At least 5% contribution pension scheme Dedicated wellness initiatives that support your wellbeing, ranging from our 24hr employee assistance programme to subsidised gym membership.

Due to a number of New Business wins my client, an award winning Pension Consultancy, currently seek a talented Senior Administrator to join their friendly, award winning, Defined Benefit team. The role will involve prioritising the day to day workload of the team and assisting the Administration Manager in ensuring that the team runs smoothly. Duties will include: Ensuring that an effective pension administration service is provided to all clients Ensuring that client work is completed with SLA's and deadlines Handling more complex pension tasks such as calculations and scheme project work Being a point of contact for a portfolio of clients as well as trustees and senior scheme members Involvement in annual projects such as renewals, benefit statements and pension increases Providing advice and guidance to less experienced colleagues Provide input regarding process and procedural change Applicants must possess good knowledge of Defined Benefit (DB) pension schemes with the ability to perform a range of complex calculations including leavers, retirements, deaths and transfers in and out. You are likely to possess around 3 plus years technical experience from a Third Party or In-House background along with strong numeracy, communication and organisation skills. This is a great opportunity to join a highly respected pension consultancy which offers a great working environment, generous benefits, hybrid working, and great prospects for development.

Senior Pensions Administration Manager Major Life Insurer ?Are you a DB pensions leader ready to step into a high-profile, strategic role in the growing Bulk Purchase Annuities (BPA) market?This is your chance to join a leading life insurer at a pivotal stage of growth -shaping policyholder and member services, leading specialist teams, and driving innovation in pensions administration.Those worries of constant buy-outs jeopardising your career within the TPA space? Fear upcoming deadlines impacting member experience? Morale low in your team? My client: Plans to onboard 1-2 new schemes every month ? Market-leadingly low attrition rates with a strong, people-first culture Heavy investment in tech - state-of-the-art pension systems already in place Team growth of 60% planned in the next 12 monthsWith a salary offering of over £100k and flexible working arrangements, now is as good a time as any to consider a move for the New Year. If you'd like to have an informal discussion on the role, please do reach out!

Do good. Be great as a nurse. Are you a Registered Nurse, Nurse Practitioner or Registered Mental Health Nurse seeking professional growth, flexible working and a better work-life balance? About the role As a Nurse Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving physical and mental health conditions and chronic pain disorders, while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with formal training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Personal Independence Payment (PIP) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision Requirements Valid NMC registration number At least 1 year of broad post-registration adult or mental health experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £37,800 salary Flexible working - full-time, part-time and hybrid No bank holidays, evenings or weekends A recognised accreditation with the University of Salford upon completion of training Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan In-person clinical conferences held annually Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Do good. Be great as a physio. Are you a Registered Physiotherapist seeking flexible working, a better work-life balance and an opportunity to make a difference? About the role As a Physiotherapist Functional Assessor at Maximus, you'll use your clinical expertise to understand how a person's disability or health condition affects their daily life. You'll work on complex cases involving chronic pain disorders and neurological, physical and mental health conditions while your compassion and experience helps customers move forward with their lives. The role can be both challenging and rewarding, which is why we provide a tailored training programme to help you thrive. You'll begin with 6 weeks of training before assessing customers and have ongoing support and mentorship in your role with us. Duties and responsibilities Conduct telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their daily life Produce Work Capability Assessment (WCA) reports to help the Department for Work and Pensions (DWP) determine a person's eligibility for benefits Develop your clinical knowledge and assessment skills with the support of regular feedback and supervision Requirements Valid HCPC registration number At least 1 year of broad post-registration experience gained within or outside of the NHS You MUST have the right to work in the UK - we cannot offer sponsorships Excellent oral and written communication skills Comfortable using computer software to type and produce detailed reports What we offer £41,500 salary Flexible working - full time, part time and hybrid No bank holidays, evenings or weekends Leading maternity and paternity paid leave Bank holidays plus 25 days' holiday with the option to buy or sell 5 days Ongoing CPD, clinical development and reimbursed validation fees £2,000 for referring a friend Life insurance and Medicash Healthcare Cash Plan In-person clinical conferences held annually Join us and become part of a team that's making a real difference to people's lives. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.