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Returns & Recommerce Coordinator Location: Heywood Salary £30,000 plus bonus and benefits We're working with a fast-growing consumer goods supplier who are seeking a highly organised and commercially minded Returns & Recommerce Coordinator / Manager to take ownership of the returns process and develop a scalable clearance and resale channel. This is a critical role that bridges operations and revenue generation-responsible for efficiently managing returns, processing refunds and credits, and maximising recovery value by remarketing suitable stock through channels such as eBay, Amazon, and other marketplaces . They are looking for someone with an entrepreneurial mindset and a strong trader mentality -capable of spotting opportunities, optimising pricing, and turning returned stock into a profitable and growing sales channel. Key Responsibilities: Recommerce & Clearance Strategy • Grade returned and excess stock (resalable, clearance, damaged, non-saleable) • Take a trader-led approach to pricing, bundling, and selling clearance stock • Maximise recovery value through smart channel selection and pricing strategies • Build and grow the recommerce function into a revenue-generating sales channel Marketplace Management • List and manage clearance and graded stock on eBay, Amazon, and other platforms • Create accurate, compelling, and commercially effective listings • Monitor pricing, demand, and competitor activity • Handle customer queries relating to recommerce/clearance items • Ensure marketplace compliance and strong performance metrics Customer Service Collaboration • Work closely with the customer service team to ensure queries are answered quickly and accurately • Support return-related enquiries and escalations • Help improve overall response times and service quality Operational & Systems Management • Use internal systems (Shopify, ERP, etc.) to track returns, stock, and orders • Identify trends in returns and recommend improvements • Improve efficiency and turnaround times within the returns process What we're looking for: Experience in returns, ecommerce operations, or marketplace selling Strong understanding of refunds, credits, and stock handling Experience selling via eBay, Amazon, or similar platforms Strong commercial awareness with a trader mindset Excellent organisation and attention to detail Ability to take ownership and make decisions This is a fantastic chance to join a growing business where your contribution truly matters and your career can develop in exciting directions. Apply online or for further information contact one of our specialist consultants quoting reference number: NJR16738