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charity shop manager london
STREET SOCCER
Progressions Worker
STREET SOCCER
About Street Soccer Street Soccer is a charity using football to create lasting change in the lives of isolated and excluded adults and young people. We run 60 sessions a week of free, inclusive and judgement-free football. These sessions provide person-centred support to players facing a number of challenges including mental health, homelessness, long term unemployment, problem substance use, criminal justice and seeking asylum. Our mission is to create hope and opportunity for all. We support thousands of players a year on their journey to positive change by providing a safe space, trusting relationships and a sense of belonging. We fight isolation and exclusion by bringing people together, building confidence and creating supportive communities. We support people of all ages and backgrounds through relationship-based support, focusing on trust and personal development, supporting everyone to set and achieve their own goals. Thanks to the support of Street Soccer, 82% of players say that their quality of life has improved. Lived experience is at the heart of what we do, with over 80% of our staff having lived experience of the challenges our players face. 97% of players think that Street Soccer is a unique organisation. With over 16 years of experience delivering positive change through football, we are now working in more communities than ever, with city hubs in Edinburgh, Glasgow, Dundee, Aberdeen and South London, as well as a network of sessions across 6 other local authorities. Role Purpose The Progressions Worker role exists to support adults over 25 who face significant barriers to employment, including homelessness, problem substance use, adverse mental health, experience of criminal justice and seeking asylum. The Progressions Worker will provide holistic, person-centred support; helping individuals identify and work towards their own goals at their own pace, whether that's employment, volunteering, education or training. Working alongside the local delivery team at Street Soccer sessions, the Progressions Worker will build on trust and relationships that already exist at those sessions to understand each player's specific situation, removing barriers and providing sustained and flexible support. This role will be based in South London based at Black Prince Trust in Lambeth, covering sessions in Lambeth, Southwark, Hackney and Brixton. We are particularly interested in applications from those with the same lived experience as our players, further information about our Safer Recruitment process can be found within section 8 of our Safeguarding Policy. Street Soccer value work life balance and are happy to discuss part time hours, job share and flexible working. Main Duties & Responsibilities To provide 1-1 person-centred progression support to players, helping them identify their own goals and work towards positive destinations including employment, education, training and volunteering. To attend Street Soccer football sessions as the key point of contact for progression support, building trusted relationships with players and contributing positively to the session environment. To work with players to identify and remove practical barriers to employment; including support with form-filling, legal documents, applications for funding to cover qualifications or appropriate clothing, referrals for English language support and help with having international qualifications recognised. To deliver or support the Academy Programme, including trauma-informed workshops, SCQF qualifications, external qualifications such as FA coaching badges or forklift licences, and employability sessions such as workplace visits and talks. To build and maintain referral relationships with partner organisations. To refer players to specialist support services as needed and follow up to ensure players receive the support they need. To provide emotional support, mentoring and confidence-building as part of each player's journey, maintaining contact and support after a player achieves employment to help sustain that destination. To maintain accurate and up-to-date records of player journeys, support provided and referrals, in line with Street Soccer's data requirements. To contribute to monitoring and evaluation, including providing data, case studies and feedback for funder reporting. To ensure all delivery is consistent with Street Soccer's trauma-informed approach, person-centred values and safeguarding policies. To manage and prioritise your own workload across a community-based working pattern, maintaining regular communication with your Regional Co-Ordinator and Regional Manager. To build and maintain effective working relationships with partners in the voluntary, statutory and private sectors. To manage health and safety across activities, completing risk assessments as required and ensuring compliance with all Street Soccer governance, HR and operational policies and procedures. To represent Street Soccer positively at external meetings, networks and events. To contribute to Street Soccer's wider team and supporting national and regional events as required. Person Specification Qualifications Essential: A valid Protecting Vulnerable Groups (PVG) certificate or the ability to obtain upon successful interview. Experience Essential: Experience of supporting adults from a range of diverse backgrounds with complex needs. Experience of providing 1-1 support or key working, including holding a caseload and managing individual support plans. Experience of delivering group work or group learning activities. Demonstrable commitment to participant influence and involvement. Desirable: Experience of delivering education programmes or qualifications. Experience of working within a data-driven culture, including use of CRM or case management systems. Experience of building and managing partnerships with third sector, statutory or private sector organisations. Experience of managing volunteers. Knowledge Essential: Knowledge of the issues affecting socially disadvantaged adults across Scotland and/or London, including the barriers they face to employment and participation. Comfortable with the use of computer systems, including M365 and CRM software. Desirable: Knowledge of the voluntary sector and experience of the network of services within the areas that we deliver. Understanding of regulatory frameworks. Skills Essential: Ability to take a trauma informed approach to delivery. Able to work under pressure and deliver results to tight deadlines. Ability to generate and manage own workload with minimal supervision. Demonstrable positive communication skills, including with people from a wide range of backgrounds. Ability to manage and resolve conflict. To work effectively within a team; promoting and contributing to effective communication and working effectively in partnership with other professionals. Ability to establish and sustain trust and confidence with colleagues, players and the public, promoting and representing Street Soccer positively and professionally at all levels. Flexible, creative approach to workload and problem solving. Able to analyse, interpret and deliver information with clarity. Values Essential: Has empathy for the issues and barriers facing those with complex needs from socially disadvantaged backgrounds. Honesty, openness and compassion. Other Essential: Full, clean UK Driving licence (Scotland only). The willingness to daily travel across the relevant area. Additional Information Our staff team are dynamic individuals who enjoy working in an exciting and challenging but very rewarding environment. Street Soccer is a growing organisation, and we require people who can think on their feet, are willing to accept change and are committed to continuing their professional development. There will be times where you will be required to work on tasks and projects outside of the job description including evening and weekend work. The successful candidate will be enthusiastic and committed to supporting the overall aims and objectives of Street Soccer. This role will be primarily based working in the community and will require significant travel across the area that you are responsible for. We are always happy to discuss more formalised solutions that allow people to balance their working lives with their responsibilities outwith work. This job description is a general outline of the above post, and it is not exhaustive. This job description is subject to periodic review with the postholder. Duties may change in line with the organisational changes and of the postholders own personal development. The role title used in this job description is for external recruitment purposes only and is subject to change at job offer stage. If you require anything in a different format (eg. printed, large print, plain text etc) or if you have any other access needs, please do get in touch via and we will do our best to accommodate these. We welcome and encourage applications from everyone regardless of their socio-economic background, criminal justice status, age, sex, race . click apply for full job details
Jun 20, 2026
Full time
About Street Soccer Street Soccer is a charity using football to create lasting change in the lives of isolated and excluded adults and young people. We run 60 sessions a week of free, inclusive and judgement-free football. These sessions provide person-centred support to players facing a number of challenges including mental health, homelessness, long term unemployment, problem substance use, criminal justice and seeking asylum. Our mission is to create hope and opportunity for all. We support thousands of players a year on their journey to positive change by providing a safe space, trusting relationships and a sense of belonging. We fight isolation and exclusion by bringing people together, building confidence and creating supportive communities. We support people of all ages and backgrounds through relationship-based support, focusing on trust and personal development, supporting everyone to set and achieve their own goals. Thanks to the support of Street Soccer, 82% of players say that their quality of life has improved. Lived experience is at the heart of what we do, with over 80% of our staff having lived experience of the challenges our players face. 97% of players think that Street Soccer is a unique organisation. With over 16 years of experience delivering positive change through football, we are now working in more communities than ever, with city hubs in Edinburgh, Glasgow, Dundee, Aberdeen and South London, as well as a network of sessions across 6 other local authorities. Role Purpose The Progressions Worker role exists to support adults over 25 who face significant barriers to employment, including homelessness, problem substance use, adverse mental health, experience of criminal justice and seeking asylum. The Progressions Worker will provide holistic, person-centred support; helping individuals identify and work towards their own goals at their own pace, whether that's employment, volunteering, education or training. Working alongside the local delivery team at Street Soccer sessions, the Progressions Worker will build on trust and relationships that already exist at those sessions to understand each player's specific situation, removing barriers and providing sustained and flexible support. This role will be based in South London based at Black Prince Trust in Lambeth, covering sessions in Lambeth, Southwark, Hackney and Brixton. We are particularly interested in applications from those with the same lived experience as our players, further information about our Safer Recruitment process can be found within section 8 of our Safeguarding Policy. Street Soccer value work life balance and are happy to discuss part time hours, job share and flexible working. Main Duties & Responsibilities To provide 1-1 person-centred progression support to players, helping them identify their own goals and work towards positive destinations including employment, education, training and volunteering. To attend Street Soccer football sessions as the key point of contact for progression support, building trusted relationships with players and contributing positively to the session environment. To work with players to identify and remove practical barriers to employment; including support with form-filling, legal documents, applications for funding to cover qualifications or appropriate clothing, referrals for English language support and help with having international qualifications recognised. To deliver or support the Academy Programme, including trauma-informed workshops, SCQF qualifications, external qualifications such as FA coaching badges or forklift licences, and employability sessions such as workplace visits and talks. To build and maintain referral relationships with partner organisations. To refer players to specialist support services as needed and follow up to ensure players receive the support they need. To provide emotional support, mentoring and confidence-building as part of each player's journey, maintaining contact and support after a player achieves employment to help sustain that destination. To maintain accurate and up-to-date records of player journeys, support provided and referrals, in line with Street Soccer's data requirements. To contribute to monitoring and evaluation, including providing data, case studies and feedback for funder reporting. To ensure all delivery is consistent with Street Soccer's trauma-informed approach, person-centred values and safeguarding policies. To manage and prioritise your own workload across a community-based working pattern, maintaining regular communication with your Regional Co-Ordinator and Regional Manager. To build and maintain effective working relationships with partners in the voluntary, statutory and private sectors. To manage health and safety across activities, completing risk assessments as required and ensuring compliance with all Street Soccer governance, HR and operational policies and procedures. To represent Street Soccer positively at external meetings, networks and events. To contribute to Street Soccer's wider team and supporting national and regional events as required. Person Specification Qualifications Essential: A valid Protecting Vulnerable Groups (PVG) certificate or the ability to obtain upon successful interview. Experience Essential: Experience of supporting adults from a range of diverse backgrounds with complex needs. Experience of providing 1-1 support or key working, including holding a caseload and managing individual support plans. Experience of delivering group work or group learning activities. Demonstrable commitment to participant influence and involvement. Desirable: Experience of delivering education programmes or qualifications. Experience of working within a data-driven culture, including use of CRM or case management systems. Experience of building and managing partnerships with third sector, statutory or private sector organisations. Experience of managing volunteers. Knowledge Essential: Knowledge of the issues affecting socially disadvantaged adults across Scotland and/or London, including the barriers they face to employment and participation. Comfortable with the use of computer systems, including M365 and CRM software. Desirable: Knowledge of the voluntary sector and experience of the network of services within the areas that we deliver. Understanding of regulatory frameworks. Skills Essential: Ability to take a trauma informed approach to delivery. Able to work under pressure and deliver results to tight deadlines. Ability to generate and manage own workload with minimal supervision. Demonstrable positive communication skills, including with people from a wide range of backgrounds. Ability to manage and resolve conflict. To work effectively within a team; promoting and contributing to effective communication and working effectively in partnership with other professionals. Ability to establish and sustain trust and confidence with colleagues, players and the public, promoting and representing Street Soccer positively and professionally at all levels. Flexible, creative approach to workload and problem solving. Able to analyse, interpret and deliver information with clarity. Values Essential: Has empathy for the issues and barriers facing those with complex needs from socially disadvantaged backgrounds. Honesty, openness and compassion. Other Essential: Full, clean UK Driving licence (Scotland only). The willingness to daily travel across the relevant area. Additional Information Our staff team are dynamic individuals who enjoy working in an exciting and challenging but very rewarding environment. Street Soccer is a growing organisation, and we require people who can think on their feet, are willing to accept change and are committed to continuing their professional development. There will be times where you will be required to work on tasks and projects outside of the job description including evening and weekend work. The successful candidate will be enthusiastic and committed to supporting the overall aims and objectives of Street Soccer. This role will be primarily based working in the community and will require significant travel across the area that you are responsible for. We are always happy to discuss more formalised solutions that allow people to balance their working lives with their responsibilities outwith work. This job description is a general outline of the above post, and it is not exhaustive. This job description is subject to periodic review with the postholder. Duties may change in line with the organisational changes and of the postholders own personal development. The role title used in this job description is for external recruitment purposes only and is subject to change at job offer stage. If you require anything in a different format (eg. printed, large print, plain text etc) or if you have any other access needs, please do get in touch via and we will do our best to accommodate these. We welcome and encourage applications from everyone regardless of their socio-economic background, criminal justice status, age, sex, race . click apply for full job details
Cancer Research UK
Senior Business Analyst
Cancer Research UK
Expert analysis. Cross-functional collaboration. Resolving complex challenges. Senior Business Analyst £46,000 - £55,000 (+ Benefits) Reports to: Lead Business Analyst Department: Chief Operating Office Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. External Closing date: 28 June 2026 Internal Closing date: 3 July 2026 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews with a scenario-based exercise How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an extensive technical estate that underpins the charity's ability to deliver our vision and strategy. The Business Analysis team play an essential role in our mission by bridging the gap between our technology department and the wider organisation. The team ensure we maximise the value of all our technical resources while delivering operational transformation & management and an employee experience that enables us to be an inclusive, well-governed, agile, and sustainable organisation so that we can achieve our mission of beating cancer. This involves championing innovation, providing analytical insight, and driving change across a range of products and services used by 4,000+ staff, 600+ shops, and thousands of supporters who raised £463m towards our life-saving research in 2023/24. As a Senior Business Analyst, you will be assigned to a technology portfolio to deliver large/complex technology and change projects whilst rotating across a range of products. This will involve accurately analysing, capturing, and validating requirements; identifying and assessing highly beneficial solutions; and providing analysis expertise to successfully shape and deliver technical solutions and outcomes. You will partner and collaborate with stakeholders influencing across all levels of the organisation to ensure alignment with the underlying technology needs of the charity and its strategic direction. If you are an experienced Business Analyst who has worked in medium to large multi-product businesses with a large IT function or within a large IT agency/consultancy, we would love for you to join our mission. What will I be doing? Delivering large/ complex projects within one of our product portfolios to develop innovative and flexible business solutions, whilst driving efficiencies and harnessing shared capabilities. Providing business analysis and delivering the technical transformation across several workstreams/ products. Assessing the bigger picture to manage priorities and identify potential dependencies and risks. Forging strong stakeholder relationships at all levels to identify and assess solutions and process improvements that meet business outcomes and provide the best cost/benefit balance. Developing a strong understanding of the needs of specific business areas and their strategy to influence decisions. Maintaining an understanding of the capabilities, processes, and services which make up the Cancer Research UK technology landscape. Keeping aware of emerging technologies to ensure compatible solutions are designed and existing capabilities are re-used where suitable. Assisting in the development of investment appraisals, providing decision support to ensure that solutions designed deliver maximum value to the charity. Collating, understanding, and documenting business, functional, and non-functional requirements. Identifying strengths and weaknesses of existing processes, suggesting areas of improvement, and challenging as needed. Translating business requirements into Agile epics, user stories, and acceptance criteria. Ensuring requirements are documented appropriately for use by the project team (e.g. developers, testers) according to the project methodology used (e.g. Agile). Partnering with departments across the charity to ensure correlation between requirements, information architecture, and user experience. Providing analysis expertise and leadership throughout project lifecycles. Contributing to the successful delivery of large/complex projects, developing practical ideas and solutions to deliver value to the business. Sharing expertise and best practices, contributing to analysis toolkits, and supporting the business analyst community and business process owners. Inputting into test scenarios, scripts, design, and execution by collaborating with customers and colleagues to ensure changes are appropriately tested and accepted. Where appropriate, creating relevant guidelines and user guides. Partnering closely with Project Managers and Business Owners to track progress against milestones, develop plans, prioritise work, and create sufficient documentation for projects/ work streams. Defining KPIs/ SLAs to monitor the effectiveness of processes and enable greater efficiency. What skills will I need? Experienced Business Analyst who has worked in medium to large multi-product businesses or within a large IT agency/consultancy. Managed multiple workstreams/ products and priorities with a background in dealing with complexity and identifying potential dependencies and risks. Strong understanding and experience in business analysis skills, techniques, and practices (including designing and facilitating workshops). Strong communication and stakeholder management with a proven ability to understand stakeholder needs and influence decision-making at all levels within various contexts. Advanced experience in process and data modelling, and process improvement. Evidence of problem-solving with an ability to simplify complex problems into components and evaluate systematically to provide creative solutions. Commercially minded with an understanding of what Cancer Research UK is trying to achieve and the role of Delivery teams in delivering these ambitions. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Jun 20, 2026
Full time
Expert analysis. Cross-functional collaboration. Resolving complex challenges. Senior Business Analyst £46,000 - £55,000 (+ Benefits) Reports to: Lead Business Analyst Department: Chief Operating Office Contract: 12 month fixed-term contract Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. External Closing date: 28 June 2026 Internal Closing date: 3 July 2026 This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Two competency-based interviews with a scenario-based exercise How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an extensive technical estate that underpins the charity's ability to deliver our vision and strategy. The Business Analysis team play an essential role in our mission by bridging the gap between our technology department and the wider organisation. The team ensure we maximise the value of all our technical resources while delivering operational transformation & management and an employee experience that enables us to be an inclusive, well-governed, agile, and sustainable organisation so that we can achieve our mission of beating cancer. This involves championing innovation, providing analytical insight, and driving change across a range of products and services used by 4,000+ staff, 600+ shops, and thousands of supporters who raised £463m towards our life-saving research in 2023/24. As a Senior Business Analyst, you will be assigned to a technology portfolio to deliver large/complex technology and change projects whilst rotating across a range of products. This will involve accurately analysing, capturing, and validating requirements; identifying and assessing highly beneficial solutions; and providing analysis expertise to successfully shape and deliver technical solutions and outcomes. You will partner and collaborate with stakeholders influencing across all levels of the organisation to ensure alignment with the underlying technology needs of the charity and its strategic direction. If you are an experienced Business Analyst who has worked in medium to large multi-product businesses with a large IT function or within a large IT agency/consultancy, we would love for you to join our mission. What will I be doing? Delivering large/ complex projects within one of our product portfolios to develop innovative and flexible business solutions, whilst driving efficiencies and harnessing shared capabilities. Providing business analysis and delivering the technical transformation across several workstreams/ products. Assessing the bigger picture to manage priorities and identify potential dependencies and risks. Forging strong stakeholder relationships at all levels to identify and assess solutions and process improvements that meet business outcomes and provide the best cost/benefit balance. Developing a strong understanding of the needs of specific business areas and their strategy to influence decisions. Maintaining an understanding of the capabilities, processes, and services which make up the Cancer Research UK technology landscape. Keeping aware of emerging technologies to ensure compatible solutions are designed and existing capabilities are re-used where suitable. Assisting in the development of investment appraisals, providing decision support to ensure that solutions designed deliver maximum value to the charity. Collating, understanding, and documenting business, functional, and non-functional requirements. Identifying strengths and weaknesses of existing processes, suggesting areas of improvement, and challenging as needed. Translating business requirements into Agile epics, user stories, and acceptance criteria. Ensuring requirements are documented appropriately for use by the project team (e.g. developers, testers) according to the project methodology used (e.g. Agile). Partnering with departments across the charity to ensure correlation between requirements, information architecture, and user experience. Providing analysis expertise and leadership throughout project lifecycles. Contributing to the successful delivery of large/complex projects, developing practical ideas and solutions to deliver value to the business. Sharing expertise and best practices, contributing to analysis toolkits, and supporting the business analyst community and business process owners. Inputting into test scenarios, scripts, design, and execution by collaborating with customers and colleagues to ensure changes are appropriately tested and accepted. Where appropriate, creating relevant guidelines and user guides. Partnering closely with Project Managers and Business Owners to track progress against milestones, develop plans, prioritise work, and create sufficient documentation for projects/ work streams. Defining KPIs/ SLAs to monitor the effectiveness of processes and enable greater efficiency. What skills will I need? Experienced Business Analyst who has worked in medium to large multi-product businesses or within a large IT agency/consultancy. Managed multiple workstreams/ products and priorities with a background in dealing with complexity and identifying potential dependencies and risks. Strong understanding and experience in business analysis skills, techniques, and practices (including designing and facilitating workshops). Strong communication and stakeholder management with a proven ability to understand stakeholder needs and influence decision-making at all levels within various contexts. Advanced experience in process and data modelling, and process improvement. Evidence of problem-solving with an ability to simplify complex problems into components and evaluate systematically to provide creative solutions. Commercially minded with an understanding of what Cancer Research UK is trying to achieve and the role of Delivery teams in delivering these ambitions. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human : Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us at . For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
C2 Recruitment
Charity Shop Manager - London
C2 Recruitment
Store Manager - Brompton Road, London Charity Retail Salary: 29,492 per annum Are you a passionate retail leader ready to take the next step in your career? We're looking for an experienced Store Manager to lead this successful, commercial charity shop in London. Responsibilities: Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against store KPI's. Lead and develop your team. Recruitment and selection of new team members. Visual merchandising the store, maximising all opportunities. Driving new business into the store. Liasing with the local community. Recruiting volunteers for the store. Experience required: Previous Store Manager experience within charity retail Customer service driven KPI aware and commercial Experience in managing a team of volunteers, including recruitment and development An true passion for the charity sector. If you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your cv. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website.
Jun 20, 2026
Full time
Store Manager - Brompton Road, London Charity Retail Salary: 29,492 per annum Are you a passionate retail leader ready to take the next step in your career? We're looking for an experienced Store Manager to lead this successful, commercial charity shop in London. Responsibilities: Responsible for the smooth running of the store in accordance with company guidelines Deliver annual store financial and contribution targets. Deliver against store KPI's. Lead and develop your team. Recruitment and selection of new team members. Visual merchandising the store, maximising all opportunities. Driving new business into the store. Liasing with the local community. Recruiting volunteers for the store. Experience required: Previous Store Manager experience within charity retail Customer service driven KPI aware and commercial Experience in managing a team of volunteers, including recruitment and development An true passion for the charity sector. If you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your cv. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your information will always be handled securely and professionally. To view other great vacancies at C2 Recruitment, please visit our website.
The Recruitment Solution
Assistant Aftersales Manager
The Recruitment Solution
Assistant Service Managers/Service Managers Do you want to work for one of the most famous brands in the world, with a long history to be proud of, creating a secure and exciting future to look forward to? This is a rare opportunity and would suit an existing Service Manager or Assistant Aftersales Manager/Service Manager looking to develop their career within a dynamic group! Voted dealer group of the year! Assistant Aftersales Manager benefits include: • Industry leading package and commission scheme • 33 days annual leave, in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Company Car & Fuel card • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website Assistant Aftersales Manager role includes: • To drive the standard in customer care • As the Assistant Aftersales Manager your aim would be to achieve agreed financial targets, through the effective management of the resources of your team • To meet and exceed customer expectations by delivering exceptional customer service • To ensure internal and external customer satisfaction indices are met in line with the Companies Purpose, Principles and Ambition (PPA) • To ensure profit and volume target are met • To manage processes and systems in line with Company and Manufacturer Dealer standards • To ensure full compliance with relevant legislative requirements . To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively why not call Daniel directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jun 19, 2026
Full time
Assistant Service Managers/Service Managers Do you want to work for one of the most famous brands in the world, with a long history to be proud of, creating a secure and exciting future to look forward to? This is a rare opportunity and would suit an existing Service Manager or Assistant Aftersales Manager/Service Manager looking to develop their career within a dynamic group! Voted dealer group of the year! Assistant Aftersales Manager benefits include: • Industry leading package and commission scheme • 33 days annual leave, in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Company Car & Fuel card • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Childcare voucher scheme • Cycle to work purchase scheme • Discounted Gym membership • Access to Perks at Work discount website Assistant Aftersales Manager role includes: • To drive the standard in customer care • As the Assistant Aftersales Manager your aim would be to achieve agreed financial targets, through the effective management of the resources of your team • To meet and exceed customer expectations by delivering exceptional customer service • To ensure internal and external customer satisfaction indices are met in line with the Companies Purpose, Principles and Ambition (PPA) • To ensure profit and volume target are met • To manage processes and systems in line with Company and Manufacturer Dealer standards • To ensure full compliance with relevant legislative requirements . To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively why not call Daniel directly today on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Coram
Programme Manager
Coram
Speaking for ourselves - The Living History of the Care Experienced movement Job Title: Programme Manager Contract: Fixed Term (Until end of August 2029) Hours: 35 hours per week (Monday to Friday with occasional evening/ weekend work) Salary: £46,000 per annum Location: Coram Campus, 41 Brunswick Square, London WC1N 1AZ (with national travel as required) Speaking For Ourselves is an exciting new programme funded by the National Lottery Heritage Fund that will collect and share the history of the care-experienced campaigning movement from the 1970s. It was conceived within the care-experienced community, emerging from long-standing discussions about how poorly the history of the care-experienced campaigning movement has been recorded-and how easily its achievements risk being forgotten. This important programme puts the voice of people with lived experience of care at the centre. The Speaking For Ourselves programme delivered by Coram is guided by majority care-experienced Programme Board and aims to work with the wider care experienced community. The Programme Board has an advisory and representative role, to guide the successful delivery of the programme make key decisions that shape its impact. Speaking For Ourselves will : Collect, record, and digitise documents, photographs, letters, publications, and objects Conduct personal history interviews with people involved in campaigns and efforts for change Commission written pieces to fill gaps in the historical record Create a permanent digital archive Produce podcasts, a moveable display, a schools module, and a toolkit for Children in Care Councils Deliver three national events (one per year) Engage care-experienced communities through workshops, open submissions, commissions, partnerships, and outreach Build a lasting resource for policymakers, educators, researchers, and future campaigners About the role The Programme Manager will be responsible for the delivery of this ambitious programme and will require exceptional project and person management, interpersonal and relationship-building skills, creativity, organisation and flexibility. Experience of managing NLHF projects would be a benefit. The post holder will report to the Managing Director of Coram Voice, and will be responsible for working with the Programme Board and Coram to manage delivery of the programme. The role will liaise closely with Coram's Executive Office and external partners including the London Metropolitan Archives. For more information about the main duties and responsibilities of this role please refer to the job description and person specification. Coram understands that people with lived experience of the care system may face barriers to and in employment. Recognising that such experience could be an asset to this programme (which may bring valuable skills, knowledge, insights and approaches directly relevant to the programme's success), we particularly welcome and encourage applications from care-experienced individuals. We will guarantee an interview for care experience applicants who meet the person specification. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: 8th July :00pm Interview date: 15th July on the Coram Campus, London WC1 We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Jun 19, 2026
Full time
Speaking for ourselves - The Living History of the Care Experienced movement Job Title: Programme Manager Contract: Fixed Term (Until end of August 2029) Hours: 35 hours per week (Monday to Friday with occasional evening/ weekend work) Salary: £46,000 per annum Location: Coram Campus, 41 Brunswick Square, London WC1N 1AZ (with national travel as required) Speaking For Ourselves is an exciting new programme funded by the National Lottery Heritage Fund that will collect and share the history of the care-experienced campaigning movement from the 1970s. It was conceived within the care-experienced community, emerging from long-standing discussions about how poorly the history of the care-experienced campaigning movement has been recorded-and how easily its achievements risk being forgotten. This important programme puts the voice of people with lived experience of care at the centre. The Speaking For Ourselves programme delivered by Coram is guided by majority care-experienced Programme Board and aims to work with the wider care experienced community. The Programme Board has an advisory and representative role, to guide the successful delivery of the programme make key decisions that shape its impact. Speaking For Ourselves will : Collect, record, and digitise documents, photographs, letters, publications, and objects Conduct personal history interviews with people involved in campaigns and efforts for change Commission written pieces to fill gaps in the historical record Create a permanent digital archive Produce podcasts, a moveable display, a schools module, and a toolkit for Children in Care Councils Deliver three national events (one per year) Engage care-experienced communities through workshops, open submissions, commissions, partnerships, and outreach Build a lasting resource for policymakers, educators, researchers, and future campaigners About the role The Programme Manager will be responsible for the delivery of this ambitious programme and will require exceptional project and person management, interpersonal and relationship-building skills, creativity, organisation and flexibility. Experience of managing NLHF projects would be a benefit. The post holder will report to the Managing Director of Coram Voice, and will be responsible for working with the Programme Board and Coram to manage delivery of the programme. The role will liaise closely with Coram's Executive Office and external partners including the London Metropolitan Archives. For more information about the main duties and responsibilities of this role please refer to the job description and person specification. Coram understands that people with lived experience of the care system may face barriers to and in employment. Recognising that such experience could be an asset to this programme (which may bring valuable skills, knowledge, insights and approaches directly relevant to the programme's success), we particularly welcome and encourage applications from care-experienced individuals. We will guarantee an interview for care experience applicants who meet the person specification. To apply for this role, please click on the 'apply now' button below to complete the application. Closing date: 8th July :00pm Interview date: 15th July on the Coram Campus, London WC1 We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278.
Cancer Research UK
Salesforce Platform Architect
Cancer Research UK
Bold innovation. Modern Tech-Stack. Impacting the future. Salesforce Platform Architect £60,000 - £66,000 (+ Benefits) Grade: P3 Directorate : Chief Operating Office Reports to: Head of Architecture Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Internal closing date: 24 June :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Competency-based interviews Interview date: From the week commencing 27 April/ 04 May 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an ambitious Engineering Strategy supported by a modern Tech Stack and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our Engage Strategy and are undergoing major transformation to migrate from Siebel to Salesforce (going live this year) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history. As a Salesforce Platform Architect, you'll play a pivotal role in safeguarding and evolving our Salesforce platform post-migration, supporting the transition from transformation into a stable, business as usual state. You'll be responsible for iterating and maintaining the Salesforce platform architecture, ensuring it remains secure, scalable, and well-integrated in line with Cancer Research UK's strategy. This will involve lower level design, development, and configuration, while shaping top level solutions and governance. This is an opportunity to collaborate closely with a cross disciplinary technology function and external partners, providing technical leadership, standards, and oversight to ensure solutions are fit for purpose, while building organisational capability through coaching, architectural guidance, and the establishment of a Salesforce Centre of Excellence. If you're a Salesforce Architect who has maintained, developed, or implemented Salesforce in a large, complex organisation, we would love for you to join our mission. What will I be doing? Defining and maintaining the Salesforce platform architecture by: Delivering end-to-end, secure, and integrated solutions aligned to Cancer Research UK's strategy. Providing technical leadership, standards and governance across teams. Ensuring solutions are fit for purpose and support the wider architecture capability through expert guidance, coaching, and architectural oversight. Defining guidelines for platform usage, customisation, and integration to ensure consistent, secure, and scalable use of Salesforce across the organisation. Ensuring the scalability, performance, and reliability of the Salesforce platform meet the charity's current and future operational and strategic needs. Designing quality, scalable, and performant Salesforce solutions to ensure all components fit together into a coherent, maintainable, and business-aligned architecture. Translating business requirements into high-level and low-level technical designs, enabling delivery teams to build effective low-code or pro-code solutions. Overseeing the implementation of new platform features, modules, and enhancements, ensuring they align with architectural standards and deliver business value. Building and guiding the creation of proofs of concept to validate solution options and accelerate innovation within delivery teams. Designing and overseeing Salesforce data integrations, ensuring data quality, integrity, and reliable information exchange across connected systems. Providing technical leadership across Engineering, Analysis, and Architecture communities to reduce technical risk, manage technical debt, and develop a Salesforce Centre of Excellence. What skills will I need? An experienced Architect who has a strong knowledge of Salesforce architecture and platform within large organisations (this can be either maintaining, developing, or implementing Salesforce). Rather than focusing on building solutions, this role has responsibility across the Salesforce platform. We're looking for someone with strong Salesforce skills and knowledge to: Deliver both lower level design, development, and technical configuration, as well as top-level solutions. Ensure partners meet organisational and Salesforce requirements and standards (e.g. attending governance workshops and challenging build approaches, use of out of the box functionality, and modular design). Strong architectural thinking with exposure to a Salesforce platform that integrates with multiple platforms/ products. Demonstrable understanding of the following Salesforce features: Accounting soft ledger, Sales Cloud, and Service Cloud. Knowledge of Findock would be advantageous, but is not essential. Proven knowledge of Salesforce security and governance best practices, with experience conducting impact assessments. A successful track record of building credible and collaborative internal and external stakeholder relationships with strong interpersonal, communication, influencing, and negotiating skills. Experience coaching others, guiding technical decisions and architectural direction to support the development of Salesforce capability across teams and third party partners. Experience delivering architecture through Agile Product teams (e.g., Scrum, Kanban, SAFe, Lean). Strong analytical thinking and problem-solving skills. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their Getting Started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. For information about internal learning and development at Cancer Research UK please visit Fuse. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Jun 19, 2026
Full time
Bold innovation. Modern Tech-Stack. Impacting the future. Salesforce Platform Architect £60,000 - £66,000 (+ Benefits) Grade: P3 Directorate : Chief Operating Office Reports to: Head of Architecture Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Internal closing date: 24 June :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Competency-based interviews Interview date: From the week commencing 27 April/ 04 May 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an ambitious Engineering Strategy supported by a modern Tech Stack and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our Engage Strategy and are undergoing major transformation to migrate from Siebel to Salesforce (going live this year) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history. As a Salesforce Platform Architect, you'll play a pivotal role in safeguarding and evolving our Salesforce platform post-migration, supporting the transition from transformation into a stable, business as usual state. You'll be responsible for iterating and maintaining the Salesforce platform architecture, ensuring it remains secure, scalable, and well-integrated in line with Cancer Research UK's strategy. This will involve lower level design, development, and configuration, while shaping top level solutions and governance. This is an opportunity to collaborate closely with a cross disciplinary technology function and external partners, providing technical leadership, standards, and oversight to ensure solutions are fit for purpose, while building organisational capability through coaching, architectural guidance, and the establishment of a Salesforce Centre of Excellence. If you're a Salesforce Architect who has maintained, developed, or implemented Salesforce in a large, complex organisation, we would love for you to join our mission. What will I be doing? Defining and maintaining the Salesforce platform architecture by: Delivering end-to-end, secure, and integrated solutions aligned to Cancer Research UK's strategy. Providing technical leadership, standards and governance across teams. Ensuring solutions are fit for purpose and support the wider architecture capability through expert guidance, coaching, and architectural oversight. Defining guidelines for platform usage, customisation, and integration to ensure consistent, secure, and scalable use of Salesforce across the organisation. Ensuring the scalability, performance, and reliability of the Salesforce platform meet the charity's current and future operational and strategic needs. Designing quality, scalable, and performant Salesforce solutions to ensure all components fit together into a coherent, maintainable, and business-aligned architecture. Translating business requirements into high-level and low-level technical designs, enabling delivery teams to build effective low-code or pro-code solutions. Overseeing the implementation of new platform features, modules, and enhancements, ensuring they align with architectural standards and deliver business value. Building and guiding the creation of proofs of concept to validate solution options and accelerate innovation within delivery teams. Designing and overseeing Salesforce data integrations, ensuring data quality, integrity, and reliable information exchange across connected systems. Providing technical leadership across Engineering, Analysis, and Architecture communities to reduce technical risk, manage technical debt, and develop a Salesforce Centre of Excellence. What skills will I need? An experienced Architect who has a strong knowledge of Salesforce architecture and platform within large organisations (this can be either maintaining, developing, or implementing Salesforce). Rather than focusing on building solutions, this role has responsibility across the Salesforce platform. We're looking for someone with strong Salesforce skills and knowledge to: Deliver both lower level design, development, and technical configuration, as well as top-level solutions. Ensure partners meet organisational and Salesforce requirements and standards (e.g. attending governance workshops and challenging build approaches, use of out of the box functionality, and modular design). Strong architectural thinking with exposure to a Salesforce platform that integrates with multiple platforms/ products. Demonstrable understanding of the following Salesforce features: Accounting soft ledger, Sales Cloud, and Service Cloud. Knowledge of Findock would be advantageous, but is not essential. Proven knowledge of Salesforce security and governance best practices, with experience conducting impact assessments. A successful track record of building credible and collaborative internal and external stakeholder relationships with strong interpersonal, communication, influencing, and negotiating skills. Experience coaching others, guiding technical decisions and architectural direction to support the development of Salesforce capability across teams and third party partners. Experience delivering architecture through Agile Product teams (e.g., Scrum, Kanban, SAFe, Lean). Strong analytical thinking and problem-solving skills. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their Getting Started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. For information about internal learning and development at Cancer Research UK please visit Fuse. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Patchwork Foundation
Senior Programmes & Communications Manager
Patchwork Foundation Tower Hamlets, London
Senior Programmes & Communications Manager About Patchwork Foundation Patchwork's mission is to promote, encourage and support the active participation of young people from disadvantaged and minority communities in British democracy, politics and civil society. Founded in 2012, Patchwork creates opportunities for under-represented, disadvantaged and minority communities within British society to engage actively with politics and democracy. In 2018, Patchwork was registered as a charity with the Charity Commission for England and Wales. About the Role The Senior Programmes & Communications Manager plays a vital role in managing and delivering a range of engagement programmes that strengthen long-term participation across the Patchwork community. The role is central to maximising our impact by building strong relationships with young people, coordinating high-quality programme delivery, and creating accessible pathways into civic and political engagement. Alongside programme delivery, the postholder will lead on Patchwork's external communications across our social media channels, website, and newsletter, ensuring that activities, opportunities, and key updates are communicated clearly and consistently. Duties and Responsibilities Programme Management and Delivery Lead the development, coordination, and delivery of a range of engagement programmes, including our Internship Programme, MP of the Year Awards, and GetInvolved Programme including the Party Conference Programme Support the design and implementation of events, workshops, and networking opportunities that strengthen relationships and create clear pathways for participant progression Act as a key point of contact for programme participants and stakeholders, providing guidance and maintaining strong, supportive relationships Foster continued engagement by encouraging participants to take part in wider organisational activities such as mentoring, volunteering, or leadership opportunities Work with the Programme Manager to monitor and evaluate programme impact, ensuring insights are captured and shared with senior leadership Programme Support Across All Initiatives Provide logistical and administrative support for the planning and delivery of all engagement activities Support outreach, recruitment, and onboarding processes to ensure a diverse and engaged cohort of participants Maintain accurate and up-to-date programme records, ensuring compliance with safeguarding, GDPR, and internal policies Contribute to the development of programme materials, resources, and session content to ensure high-quality delivery Communication and Stakeholder Engagement Lead on the development and delivery of the Foundation's communications strategy to expand reach and support Promote programme activities through social media, newsletters, website and other channels, ensuring consistent and compelling messaging Build and maintain positive relationships with external stakeholders including partners, guest speakers, sponsors, community organisations, and volunteers Represent the organisation at events and meetings to strengthen visibility and expand networks Person Specification Knowledge Knowledge of underrepresented, disadvantaged and minority communities (Essential) Good awareness of UK politics and democracy (Desirable) Understanding of the charity or democracy sectors (Desirable) Experience Working with young people and supporting their development (Essential) Managing stakeholder relationships (Desirable) Working with or managing volunteers (Desirable) Event planning or management (Desirable) Managing multiple projects or stakeholders (Desirable) Skills Proficiency in Google Suite, Zoom, Canva, Mailchimp, WordPress, LinkedIn, Twitter/X and Instagram (Essential) Excellent verbal and written communication skills, with the ability to adapt style to different audiences (Essential) Strong organisational and administrative skills with the ability to manage multiple streams of work (Essential) Ability to manage conflict, solve problems and create a positive working environment (Essential) Initiative and innovative thinking to adhere to timelines (Essential) Ability to work independently and as part of a team (Essential) Ability to maintain confidential and sensitive information (Essential) Values Desire to support underrepresented, disadvantaged and minority communities (Essential) Able to support volunteers, stakeholders and beneficiaries with a variety of political views or beliefs (Essential) Understanding, empathy and commitment to Patchwork's aims and values (Essential) Staff Benefits 28 days annual leave per annum plus bank holidays 8% pension contribution (5% employee / 3% employer) TOIL policy for pre-approved out-of-hours work Half day Fridays Office closed after major events Office closed during the Christmas - New Year period Annual free eye test Charity days Hybrid and flexible working policies £1,000 for training and development How to Apply Send your CV, cover letter, two referees (including most recent employer) and completed Equal Opportunities Monitoring Form to with the subject line: Application for Senior Programmes & Communications Manager Your Name The Equal Opportunities Monitoring Form can be downloaded from the last page of the full job description at: We review applications on a rolling basis and may close the process early. Interviews will be held in person and will include a pre-sent presentation task.
Jun 18, 2026
Full time
Senior Programmes & Communications Manager About Patchwork Foundation Patchwork's mission is to promote, encourage and support the active participation of young people from disadvantaged and minority communities in British democracy, politics and civil society. Founded in 2012, Patchwork creates opportunities for under-represented, disadvantaged and minority communities within British society to engage actively with politics and democracy. In 2018, Patchwork was registered as a charity with the Charity Commission for England and Wales. About the Role The Senior Programmes & Communications Manager plays a vital role in managing and delivering a range of engagement programmes that strengthen long-term participation across the Patchwork community. The role is central to maximising our impact by building strong relationships with young people, coordinating high-quality programme delivery, and creating accessible pathways into civic and political engagement. Alongside programme delivery, the postholder will lead on Patchwork's external communications across our social media channels, website, and newsletter, ensuring that activities, opportunities, and key updates are communicated clearly and consistently. Duties and Responsibilities Programme Management and Delivery Lead the development, coordination, and delivery of a range of engagement programmes, including our Internship Programme, MP of the Year Awards, and GetInvolved Programme including the Party Conference Programme Support the design and implementation of events, workshops, and networking opportunities that strengthen relationships and create clear pathways for participant progression Act as a key point of contact for programme participants and stakeholders, providing guidance and maintaining strong, supportive relationships Foster continued engagement by encouraging participants to take part in wider organisational activities such as mentoring, volunteering, or leadership opportunities Work with the Programme Manager to monitor and evaluate programme impact, ensuring insights are captured and shared with senior leadership Programme Support Across All Initiatives Provide logistical and administrative support for the planning and delivery of all engagement activities Support outreach, recruitment, and onboarding processes to ensure a diverse and engaged cohort of participants Maintain accurate and up-to-date programme records, ensuring compliance with safeguarding, GDPR, and internal policies Contribute to the development of programme materials, resources, and session content to ensure high-quality delivery Communication and Stakeholder Engagement Lead on the development and delivery of the Foundation's communications strategy to expand reach and support Promote programme activities through social media, newsletters, website and other channels, ensuring consistent and compelling messaging Build and maintain positive relationships with external stakeholders including partners, guest speakers, sponsors, community organisations, and volunteers Represent the organisation at events and meetings to strengthen visibility and expand networks Person Specification Knowledge Knowledge of underrepresented, disadvantaged and minority communities (Essential) Good awareness of UK politics and democracy (Desirable) Understanding of the charity or democracy sectors (Desirable) Experience Working with young people and supporting their development (Essential) Managing stakeholder relationships (Desirable) Working with or managing volunteers (Desirable) Event planning or management (Desirable) Managing multiple projects or stakeholders (Desirable) Skills Proficiency in Google Suite, Zoom, Canva, Mailchimp, WordPress, LinkedIn, Twitter/X and Instagram (Essential) Excellent verbal and written communication skills, with the ability to adapt style to different audiences (Essential) Strong organisational and administrative skills with the ability to manage multiple streams of work (Essential) Ability to manage conflict, solve problems and create a positive working environment (Essential) Initiative and innovative thinking to adhere to timelines (Essential) Ability to work independently and as part of a team (Essential) Ability to maintain confidential and sensitive information (Essential) Values Desire to support underrepresented, disadvantaged and minority communities (Essential) Able to support volunteers, stakeholders and beneficiaries with a variety of political views or beliefs (Essential) Understanding, empathy and commitment to Patchwork's aims and values (Essential) Staff Benefits 28 days annual leave per annum plus bank holidays 8% pension contribution (5% employee / 3% employer) TOIL policy for pre-approved out-of-hours work Half day Fridays Office closed after major events Office closed during the Christmas - New Year period Annual free eye test Charity days Hybrid and flexible working policies £1,000 for training and development How to Apply Send your CV, cover letter, two referees (including most recent employer) and completed Equal Opportunities Monitoring Form to with the subject line: Application for Senior Programmes & Communications Manager Your Name The Equal Opportunities Monitoring Form can be downloaded from the last page of the full job description at: We review applications on a rolling basis and may close the process early. Interviews will be held in person and will include a pre-sent presentation task.
Molton Brown Limited
Assistant Store Manager
Molton Brown Limited City, Belfast
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. We are seeking an experienced Assistant Store Manager with a passion for luxury to help lead our Forestside Shopping Centre store in Belfast! Position : Assistant Store Manager - Full Time Location: Forestside, Belfast Hours per Week: 37.5 Salary: £28,000 What we offer to our Assistant Store Managers: A 50% staff discount to use on all of your favourite Molton Brown products 25 days holiday + Bank Holidays A day off for your birthday! A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items! Access to discounts/cashbacks from high street retailers Enhanced family leave Private Medical / Healthcare Plan Wellbeing Support Season Ticket Loans / Cycle To Work Scheme Company Pension Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters! Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships) The Assistant Store Manager role: An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI's and business profit through inspirational motivation Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential The Perfect Assistant Store Manager Candidate: Minimum of 2 years retail management experience Experience within the fragrance and beauty retail environment is desirable An excellent communicator An engaging and successful leader Proven commercial acumen Customer Centric approach Flexibility in working arrangements to suit business requirements including some travel to other stores Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. What you can expect from us: An entrepreneurial environment where passionate and innovative teams come together. Respect, teamwork and collaboration are at the heart of how we work. A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant) A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more Learning and development opportunities Your voice matters here - we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. Our Privacy Policy:
Jun 17, 2026
Full time
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience. We are seeking an experienced Assistant Store Manager with a passion for luxury to help lead our Forestside Shopping Centre store in Belfast! Position : Assistant Store Manager - Full Time Location: Forestside, Belfast Hours per Week: 37.5 Salary: £28,000 What we offer to our Assistant Store Managers: A 50% staff discount to use on all of your favourite Molton Brown products 25 days holiday + Bank Holidays A day off for your birthday! A quarterly store bonus scheme up to 1.25% of retail sales if store targets are reached Free product allocation every quarter up to 5 Molton Brown eligible items! Access to discounts/cashbacks from high street retailers Enhanced family leave Private Medical / Healthcare Plan Wellbeing Support Season Ticket Loans / Cycle To Work Scheme Company Pension Scheme Ongoing development and the opportunity to enhance your skills A company where your voice will be heard and your opinion matters! Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships) The Assistant Store Manager role: An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI's and business profit through inspirational motivation Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential The Perfect Assistant Store Manager Candidate: Minimum of 2 years retail management experience Experience within the fragrance and beauty retail environment is desirable An excellent communicator An engaging and successful leader Proven commercial acumen Customer Centric approach Flexibility in working arrangements to suit business requirements including some travel to other stores Molton Brown is part of Kao founded in Japan in 1887, at Kao, we believe the diversity of our teams strengthens our global mission. Here we trust and respect each other, collaborating in a friendly and inclusive work environment to achieve great results. What you can expect from us: An entrepreneurial environment where passionate and innovative teams come together. Respect, teamwork and collaboration are at the heart of how we work. A workplace culture that prioritises employee wellbeing, with opportunities to get involved in initiatives such as Mental Health First Aiders, the Charity Committee, and DE&I communities (region dependant) A broad range of benefits, including flexible working, competitive salaries, health and wellbeing offers, pension / retirement options dependant on location, insurance options, and more Learning and development opportunities Your voice matters here - we value entrepreneurial thinking and innovation from our teams. To find out why 33,000 people across the Globe work at Kao please visit: Discover careers at Kao and how we live our purpose, Kirei - Making Life Beautiful. Our Privacy Policy:
Willmott Dixon
Assistant Social Value Manager
Willmott Dixon Weybridge, Surrey
Willmott Dixon currently have an exciting opportunity for a passionate and community-minded Assistant Social Value Manager to join our Construction South division. Based out of our Weybridge office in Surrey, this is a permanent, full-time role that will see you working across the region, from South London to Southampton, delivering genuine, measurable impact in the communities where we build. At Willmott Dixon, social value is not a tick-box exercise, it is embedded in who we are, driven by our "Now or Never" sustainability strategy. This role has been created to meet genuine pipeline growth, and you will join a well-resourced team that means what it says and can back it up. This is an ideal opportunity for someone full of energy and initiative, who thrives on building relationships and wants a platform to bring their passion for social good to life. We are open to candidates from a wide range of backgrounds such as Recent Graduate, or Education, Charity, Youth Work, Community Engagement, Local Authority or Sustainability sectors What matters most is your drive, your empathy, and your ability to make things happen! Responsibilities: Plan and deliver social value activities tailored to customer, project and business needs - including school workshops, STEM curriculum support, ecology and environment sessions, and careers fairs Manage and grow our T-level and Building Lives Academy programmes, actively supporting apprentices and work experience placements to ensure they get the most from their time with us Build meaningful, lasting relationships with community organisations, education providers, charities and supply chain partners across the region Work collaboratively with project, commercial and supply chain teams to ensure social value is delivered effectively through our partner network Accurately record and report all activity through the MiSocial portal and other customer-defined platforms (such as Social Value Portal and Compliance Chain), meeting all project KPI compliance requirements Provide clear, regular reporting into the Senior Social Value Manager and communicate directly with customers on social value delivery Identify new opportunities to bring your own community engagement passion to life - whether that's partnering with local charities, schools or community initiatives Essential Skills: A genuine passion for community engagement, social impact and making a difference Confident communicator, able to engage diverse audiences face-to-face, in workshops and virtually Highly organised and self-motivated, comfortable managing multiple projects and priorities independently Proficient in the Microsoft 365 suite (Word, Excel, Outlook, Teams) A good standard of written and spoken English Full UK driving licence (essential - this is a regionally mobile role) Eligible for a standard DBS check Desirable Skills: Experience in education (teaching, tutoring, learning & development), the charity sector, youth work, community partnership, CSR, local authority or a sustainability-related role Degree educated, ideally in social sustainability, community development or a related field Facilitation, coaching or training experience Familiarity with Canva or similar design tools (full training provided) This is a fantastic opportunity to join a supportive, inclusive team working on exciting and meaningful projects, with a clear career pathway and the best pipeline the South team has ever seen. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer.Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
Jun 16, 2026
Full time
Willmott Dixon currently have an exciting opportunity for a passionate and community-minded Assistant Social Value Manager to join our Construction South division. Based out of our Weybridge office in Surrey, this is a permanent, full-time role that will see you working across the region, from South London to Southampton, delivering genuine, measurable impact in the communities where we build. At Willmott Dixon, social value is not a tick-box exercise, it is embedded in who we are, driven by our "Now or Never" sustainability strategy. This role has been created to meet genuine pipeline growth, and you will join a well-resourced team that means what it says and can back it up. This is an ideal opportunity for someone full of energy and initiative, who thrives on building relationships and wants a platform to bring their passion for social good to life. We are open to candidates from a wide range of backgrounds such as Recent Graduate, or Education, Charity, Youth Work, Community Engagement, Local Authority or Sustainability sectors What matters most is your drive, your empathy, and your ability to make things happen! Responsibilities: Plan and deliver social value activities tailored to customer, project and business needs - including school workshops, STEM curriculum support, ecology and environment sessions, and careers fairs Manage and grow our T-level and Building Lives Academy programmes, actively supporting apprentices and work experience placements to ensure they get the most from their time with us Build meaningful, lasting relationships with community organisations, education providers, charities and supply chain partners across the region Work collaboratively with project, commercial and supply chain teams to ensure social value is delivered effectively through our partner network Accurately record and report all activity through the MiSocial portal and other customer-defined platforms (such as Social Value Portal and Compliance Chain), meeting all project KPI compliance requirements Provide clear, regular reporting into the Senior Social Value Manager and communicate directly with customers on social value delivery Identify new opportunities to bring your own community engagement passion to life - whether that's partnering with local charities, schools or community initiatives Essential Skills: A genuine passion for community engagement, social impact and making a difference Confident communicator, able to engage diverse audiences face-to-face, in workshops and virtually Highly organised and self-motivated, comfortable managing multiple projects and priorities independently Proficient in the Microsoft 365 suite (Word, Excel, Outlook, Teams) A good standard of written and spoken English Full UK driving licence (essential - this is a regionally mobile role) Eligible for a standard DBS check Desirable Skills: Experience in education (teaching, tutoring, learning & development), the charity sector, youth work, community partnership, CSR, local authority or a sustainability-related role Degree educated, ideally in social sustainability, community development or a related field Facilitation, coaching or training experience Familiarity with Canva or similar design tools (full training provided) This is a fantastic opportunity to join a supportive, inclusive team working on exciting and meaningful projects, with a clear career pathway and the best pipeline the South team has ever seen. Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer.Benefits: In return we reward our people generously with a competitive package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, full / heavily discounted private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme. About Us Over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.
The Children's Trust
Maintenance Engineer
The Children's Trust Kingswood, Surrey
An exciting opportunity has arisen for a Maintenance Engineer to join our Estates Team. In your role as the Multiskilled Maintenance Engineer will deliver an effective integrated maintenance service, aligned with HSE, Inspection Prevention Control, legislative requirements, CQC and Ofsted standards. Role Requirements Reporting to the Senior Engineer the Multiskilled Maintenance Engineer will deliver an effective integrated maintenance service, aligned with HSE, Inspection Prevention Control, legislative requirements, CQC and Ofsted standards. As part of the organization s maintenance function, the Maintenance Engineer will provide planned maintenance, reactive maintenance, inspections, testing, building alteration and refurbishment works. They will also be required to provide technical and professional advice as necessary to ensure that all work is carried out efficiently, to the required quality standard, on time, within budget constraints and in accordance with legal and statutory requirements. These services will be provided at the Tadworth site and retail units in a shift pattern covering 7 days a week Inspect, fault find, carry out repairs to all buildings and building services across the estate. Be flexible adapting to a changing work environment and needs reassessing work methods and responding to urgent requests. Undertake required planned preventative maintenance assigned to you. Complete assigned tests and inspections. Help review, develop, work to policies and procedures. Inspect and replenish fixed oxygen system as required and trained. Receive, raise, acknowledge, update progress and close jobs on the CAFM system via provided tablet. Help review, determine and work to service level agreements. Review and follow plans, specifications, and instructions to ensure accurate and safe completion of work. Review inspections reports and determine remedial work requirements. Assess and identify required materials, tools, and equipment for completion of tasks. Liaise with the helpdesk for ordering of required materials and to maintain agreed stock levels. Support and update the Project Manager on agreed project works undertaken inhouse. Assess and complete condition reports as required. Communicate with staff as required providing updates on works and to ensure any disruption to normal activates are managed and agreed. Escort and supervise Sub-Contractors as required in line with policy. Deputise as instructed by the Head of Estates or the Senior Engineer. Undertake general estate duties extending to but not limited to; gritting, litter picking, emptying bins and jet washing. To undertake other or additional duties that are within your skills and abilities, as the organisation reasonably requires from time to time. Interview Date: TBC Terms and Conditions About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Oct 08, 2025
Full time
An exciting opportunity has arisen for a Maintenance Engineer to join our Estates Team. In your role as the Multiskilled Maintenance Engineer will deliver an effective integrated maintenance service, aligned with HSE, Inspection Prevention Control, legislative requirements, CQC and Ofsted standards. Role Requirements Reporting to the Senior Engineer the Multiskilled Maintenance Engineer will deliver an effective integrated maintenance service, aligned with HSE, Inspection Prevention Control, legislative requirements, CQC and Ofsted standards. As part of the organization s maintenance function, the Maintenance Engineer will provide planned maintenance, reactive maintenance, inspections, testing, building alteration and refurbishment works. They will also be required to provide technical and professional advice as necessary to ensure that all work is carried out efficiently, to the required quality standard, on time, within budget constraints and in accordance with legal and statutory requirements. These services will be provided at the Tadworth site and retail units in a shift pattern covering 7 days a week Inspect, fault find, carry out repairs to all buildings and building services across the estate. Be flexible adapting to a changing work environment and needs reassessing work methods and responding to urgent requests. Undertake required planned preventative maintenance assigned to you. Complete assigned tests and inspections. Help review, develop, work to policies and procedures. Inspect and replenish fixed oxygen system as required and trained. Receive, raise, acknowledge, update progress and close jobs on the CAFM system via provided tablet. Help review, determine and work to service level agreements. Review and follow plans, specifications, and instructions to ensure accurate and safe completion of work. Review inspections reports and determine remedial work requirements. Assess and identify required materials, tools, and equipment for completion of tasks. Liaise with the helpdesk for ordering of required materials and to maintain agreed stock levels. Support and update the Project Manager on agreed project works undertaken inhouse. Assess and complete condition reports as required. Communicate with staff as required providing updates on works and to ensure any disruption to normal activates are managed and agreed. Escort and supervise Sub-Contractors as required in line with policy. Deputise as instructed by the Head of Estates or the Senior Engineer. Undertake general estate duties extending to but not limited to; gritting, litter picking, emptying bins and jet washing. To undertake other or additional duties that are within your skills and abilities, as the organisation reasonably requires from time to time. Interview Date: TBC Terms and Conditions About Us The Children s Trust is the UK s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Rehabilitation of Offenders Many roles at The Children s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions. Equal Opportunity Employer To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements. Online Searches In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Parentkind
Communications Manager
Parentkind
NOTE: Please include notice period and salary expectations in application letter. Job Title Communications Manager Location Home based (Home working with regular meetings in London) Salary £35,000+ Hours Full Time, permanent Reports to Chief Policy Officer About Parentkind As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children s education and wellbeing. Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity. Supporting parents beyond the school gate In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs let alone feel confident engaging in their child s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards Fashion & Retail Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children. The All Dressed Up campaign developed with World Book Day and Rubies Masquerade confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out boosting self-esteem and supporting a positive connection to learning. Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home. Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child s life. We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise. Our direct support of schools Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy. In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community. Our focus on Policy & Research Our work is grounded in evidence. Since 2023, we have conducted the UK s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion. Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers. Our Media Engagement Since becoming recognised as the UK s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media. Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements. Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own. Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities. It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. If you believe, like we do, that when parents matter, children succeed, we d love to hear from you. What we are looking for Someone with a nose for news and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. We are a small, fast paced team, there are no line management responsibilities attached to the role. We re looking for someone with a roll up your sleeves up and get on with it mentality. Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents. We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work. Someone who can to respond to social media debates at pace and make sure are part of the debate. Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince. Someone with experience of appearing on broadcast media and willing to be a talking head for Parentkind as required. This is not essential, but it would be great to have someone willing to do this. Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a comms function and make it their own. Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
Oct 05, 2025
Full time
NOTE: Please include notice period and salary expectations in application letter. Job Title Communications Manager Location Home based (Home working with regular meetings in London) Salary £35,000+ Hours Full Time, permanent Reports to Chief Policy Officer About Parentkind As one of the largest federated charities in the UK, with arguably greater reach into the lives of families and educational settings than any other non-Government organisation, Parentkind is on a bold and urgent mission: to support, champion, and empower parents to be partners in their children s education and wellbeing. Although best known for our support of almost 24,000 Parent Teacher Associations (PTAs), Parent Councils, and Schools, helping them build strong school communities whilst they raise approaching £140 million each year to enhance children s education, our work stretches far beyond the school gates. Parentkind is building a powerful movement that recognises parental engagement not as a nicety, but a necessity. Supporting parents beyond the school gate In recent years, families have faced a series of compounding challenges: the cost-of-living crisis, rising child poverty, and deepening educational inequality. These pressures have left many parents struggling to meet basic needs let alone feel confident engaging in their child s learning journey. Parentkind has responded to this moment with compassion, agility and purpose, through a series of transformative campaigns, resources, and partnerships. Our No Cold Child initiative with FatFace stepped in to address a stark statistic: over 150,000 children in the UK do not own a winter coat due to poverty. Through our trusted relationships with schools we distributed 10,000 warm, high-quality coats worth £600,000 to the children who needed them most. Winning the Business Charity Awards Fashion & Retail Award, and shortlisted for two further awards, the campaign has been praised not just for providing warmth, but for restoring dignity, inclusion, and school readiness to thousands of children. The All Dressed Up campaign developed with World Book Day and Rubies Masquerade confronted the often-overlooked issue of financial exclusion on key celebration days. More than 100,000 free dressing up costumes worth £1.34 million were delivered to children from low-income families. By enabling participation in events like World Book Day, we helped spark imagination, joy, and belonging for children who might otherwise feel left out boosting self-esteem and supporting a positive connection to learning. Furthermore, helping attract children into school on a day which often sees struggling parents keep their children at home. Alongside these national campaigns, Parentkind supports families year-round through a growing suite of programmes designed to inform, prepare and empower parents. Our Be School Ready programme offers crucial guidance and confidence to parents preparing their children for the leap into primary education. With a mix of practical advice, developmental tips, and reassurance, through the distribution of 150,000 copies of Be School Ready and an online campaign, it supports families at one of the most formative moments in their child s life. We also deliver a wide-ranging series of live expert webinars and parent-friendly resources, covering topics such as managing anxiety, supporting special educational needs, navigating school transitions, and building home-school partnerships. These resources, developed in consultation with experts and rooted in lived parent experience, equip families to feel informed and empowered, no matter what challenges arise. Our direct support of schools Our collaboration with Asda on Cashpot for Schools is another example of unlocking support at scale. This innovative community-led funding model allowed shoppers to nominate and fund their local schools simply through everyday spending. This campaign has generated £5.78 million for schools during the past twelve months, supporting everything from basic classroom supplies to vital extracurricular programmes and pupil wellbeing initiatives. Also shortlisted for a Business Charity Award, it is already a model for community-driven philanthropy. In April, we launched our Parent-Friendly Schools Accreditation Programme, designed to formally recognise schools that go above and beyond in fostering positive, inclusive relationships with parents. The accreditation celebrates schools that actively listen to parent voices, make engagement easy and accessible, and embed family partnership in their culture. It is a practical and inspiring tool to drive long-term change in the sector and offers a roadmap for schools wanting to strengthen their community. Our focus on Policy & Research Our work is grounded in evidence. Since 2023, we have conducted the UK s largest annual parent survey: the National Parent Survey. With approaching 6,000 participants providing 130,000 bits of data to provide invaluable insights into the struggles, concerns, hopes and fears of parents. The findings are fed directly into government consultations and have already informed national debates on school funding, attendance, mental health support, SEND provision, and curriculum reform. In each of the past two years the number of policymakers, educators, parents and researchers accessing the National Parent Survey exceeded seven thousand, and the survey featured in more than two hundred media outlets each year. Excitingly, the Times & Sunday Times are partnering with Parentkind to raise the profile even further in September 2025 and the survey will be launched at a lighthouse event featuring the Secretary of State for Education (Bridget Phillipson), the Ofsted Chief Inspector of Schools (Sir Martyn Oliver), the CEO of Mumsnet (Justine Roberts), the Children s Commissioner (Dame Rachel De Souza), and our own Chief Executive (Jason Elsom). In addition to the National Parent Survey, Parentkind undertakes representative polling of parents throughout the year on a variety of important topics, which increasingly find exposure in the media and policy discussion. Parentkind provides the secretariat for the Westminster APPG for Parents and the Stormont APG for Parental Participation in Education. Two very successful parliamentary groups bringing together policymakers and a variety of stakeholders to consider the challenges faced by parents and act as a voice for them through a variety of policymakers. Our Media Engagement Since becoming recognised as the UK s largest parent charity, with likely more groups and frontline volunteers than the Scouts or Girlguiding, Parentkind has gained increasing prominence in the media. Beyond the reach of the National Parent Survey and our regular polling, Parentkind receives frequent requests for quotes of reflection and input by media in relation to their journalism and from Government and non-Government entities in support of policy announcements. Beyond this, the Parentkind community of volunteers and PTAs share local or regional media announcements of their own. Whether or not it celebrating the completion of large projects they have invested countless hours and thousands of pounds into realising, or the community event they have worked into the night to deliver for their school communities. It will be your role to take this much further, gaining increasing exposure for the work of Parentkind, its community, and parents more broadly. If you believe, like we do, that when parents matter, children succeed, we d love to hear from you. What we are looking for Someone with a nose for news and an understanding what makes a newsworthy opinion poll that will hit the headline and go big on social media. We are a small, fast paced team, there are no line management responsibilities attached to the role. We re looking for someone with a roll up your sleeves up and get on with it mentality. Being able to demonstrate you can sell our parent voice research and amazing existing data to media across broadcast, social media and print media Being able to lead and deliver a plan to raise our profile on social media, broadcast and in print media A good understanding of the challenges faced by children and families, education debates and education policy, we are the voice of parents. We are a cross party charity and we work with all parties, we want someone who understands that approach and brings it to their work. Someone who can to respond to social media debates at pace and make sure are part of the debate. Experience of writing compelling written documents when 100 words would make a stronger case than 1,000. You can bring evidence to life and make an argument to convince. Someone with experience of appearing on broadcast media and willing to be a talking head for Parentkind as required. This is not essential, but it would be great to have someone willing to do this. Your mission is to massively increase our online, in print and social media presence with a specific focus on policy, research and impact, to make us the highest profile parent charity in the UK. We have a huge amount of data on what parents think and we need you to get it seen. This is a great job for someone who wants to grab hold of a comms function and make it their own. Parentkind is a UK wide charity, you will be expected to support our work in other parts of the UK where necessary.
Choose Love
Choose Love Deputy Store Manager
Choose Love
We are excited to be bringing the legendary Choose Love Shop back to London s Regent Street this winter. This is the ultimate charity store where customers can buy essential items for refugees like hot meals, winter coats for children and sleeping bags. Instead of taking them home, each purchase buys an item for someone who truly needs it. Customers can also buy Choose Love merch as well as fabulous fashion and beauty donated by stylists, brands and celebrities. At the Choose Love shop the world is a better place with every purchase. Last year s we raised over $1.1 million for our life-saving work and this year s shop promises to be bigger and better than ever! The Deputy Store Manager is a key part of the team representing Choose Love in the exciting winter fundraising period. You will support the Store Manager in monitoring and managing the Choose Love store in London. Your primary remit is raising much-needed funds to help Choose Love reach their fundraising target this winter. You will supervise 2 Sales Assistants and engage with customers and volunteers to ensure everyone feels valued and welcomed. It s not a traditional retail environment - it s a joyful experience to be in the store, and you ll help make it memorable. Alongside the Sales Assistants, you will interact directly with customers at the store, processing card-only donations and answering any questions. You will also need to help coordinate corporate and community volunteers when they arrive on shift and provide them with a thorough training briefing before they begin their shift. You will manage merchandise stock and keep the store looking tidy and slick.
Oct 01, 2025
Full time
We are excited to be bringing the legendary Choose Love Shop back to London s Regent Street this winter. This is the ultimate charity store where customers can buy essential items for refugees like hot meals, winter coats for children and sleeping bags. Instead of taking them home, each purchase buys an item for someone who truly needs it. Customers can also buy Choose Love merch as well as fabulous fashion and beauty donated by stylists, brands and celebrities. At the Choose Love shop the world is a better place with every purchase. Last year s we raised over $1.1 million for our life-saving work and this year s shop promises to be bigger and better than ever! The Deputy Store Manager is a key part of the team representing Choose Love in the exciting winter fundraising period. You will support the Store Manager in monitoring and managing the Choose Love store in London. Your primary remit is raising much-needed funds to help Choose Love reach their fundraising target this winter. You will supervise 2 Sales Assistants and engage with customers and volunteers to ensure everyone feels valued and welcomed. It s not a traditional retail environment - it s a joyful experience to be in the store, and you ll help make it memorable. Alongside the Sales Assistants, you will interact directly with customers at the store, processing card-only donations and answering any questions. You will also need to help coordinate corporate and community volunteers when they arrive on shift and provide them with a thorough training briefing before they begin their shift. You will manage merchandise stock and keep the store looking tidy and slick.
United Kingdom for UNHCR
Senior Officer Digital Optimisation
United Kingdom for UNHCR
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
Oct 01, 2025
Full time
Senior Officer Digital Optimisation Salary: £38,999 - £43,105 Contract: Permanent contract Reports to: Head of Digital Fundraising, UK for UNHCR Office location: Shoreditch, London EC2A 4EG (Hybrid Working Model) Key relationships: Digital fundraising and Communications Teams, UNHCR Google and CRO teams JOB PURPOSE We are looking for a creative, ambitious, and data-driven individual to join us as Senior Officer Digital Optimisation, specialising in UX/UI to lead on the development and delivery of UK for UNHCR s testing and optimisation strategy to improve conversion rates and user experience online, including our website, donation pages, and various subdomains. The role reports to the Head of Digital Fundraising and manages all donation pages, digital testing and tracking, as well as a range of Google and optimisation products. The primary purpose is to optimise digital performance through A/B testing across our websites and supporting teams to adopt and implement a test-and-learn framework in their digital channels to raise more funds for refugees. An existing A/B testing roadmap has been developed and is ready for your input and ideas. However, testing and optimisation is not limited to fundraising and will aim to improve digital conversion and performance across teams, channels and platforms playing a key part in UNHCR s annual fundraising programme to enable UNHCR to deliver its vision of a world where every person forced to flee can build a better life. You will work very closely with the digital fundraising team and wider Individual Giving team, as well as Communications and Philanthropy/ Corporate Partnership colleagues, our digital agency and international fundraising teams. Passionate about UX/UI and fundraising, you will be a skilled communicator, tech-savvy and an experienced project manager. You will have strong problem-solving skills, a test-and-learn approach and a track record of meeting deadlines and meeting/ exceeding set KPIs. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR work in partnership with displaced communities to deliver emergency relief such as shelter, medical care and life-saving supplies to people fleeing conflict and persecution. We also support education and livelihood opportunities that enable people to rebuild their lives and lead their own solutions over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. Role Responsibilities Develop and lead strategy for conversion rate optimisation, including the management of a testing roadmap to regularly execute A/B and multivariate tests and the use of new and existing technology, e.g. heatmapping to reduce friction rates and continuously improve and optimise conversions. Lead UX/UI across organisation, overseeing and implementing tests and analysis across teams to improve web experience and achieve required KPIs and objectives. Manage Google suite of tools and relevant relationships, ensuring everything is up to date and operating as necessary. Manage all donation pages and fundraising landing pages, building new pages, maintaining existing pages and closing pages; identify areas for improvement and work with relevant stakeholders to test and optimise. Utilise and manage suite of third-party platforms, e.g. Optimizely, Mouseflow, iRaiser, Sleeknote, Typeform to improve user experience and increase donations and conversions. Remain flexible and quickly respond to emergency situations, identifying fundraising opportunities and develop relevant comms and journeys as needed, collaborating with colleagues from across the organisation. Use data and insights to produce regular reports on performance against KPIs; use analytics to identify trends and optimise activities based on user behaviour. Manage and maintain vanity and tracking links across the organisation, utilising Google Tag Manager and UTMs to monitor performance and results. Stay up to date with digital best practices and technology, including sector trends, follow industry policies, including GDPR, PECR regulations, attending training and optimising plans accordingly. Stay up to date with issues affecting displaced communities, campaigns from international, content and reports from the field. Share creative and insights with UK colleagues, global teams, and HQ. Participate in training seminars, workshops, and skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. Personal Attributes and Experience Essential Experience Experience of implementing and optimising digital marketing campaigns across channels, including paid and organic social, search and display; preferably within the charity sector. Experience of developing and delivering strategies for conversion rate optimisation and user experience/user interface. Experience of using digital channels for lead acquisition and conversion to grow income. Experience of measuring, evaluating and reporting on digital activity and performance across multiple channels and digital campaigns, paid and organic. Experience of working with external agencies and suppliers. Essential Skills/Knowledge Experience of using Google Analytics or other web behavioural analytics tools. Experience with experimentation tools like Optimisely or similar. Strong project management and stakeholder management experience. Excellent written communication skills: able to produce compelling, persuasive, and concise copy for a range of specific target audiences. Attention to detail and proofreading skills and an ability to give clear and constructive feedback on creative and copy. Proven proficiency with design principles and tools (Canva/Adobe suite). Able to demonstrate flexibility and do what it takes to get the job done. Understanding of HTML and other coding languages. Able to juggle and prioritise multiple tasks and meeting programme deadlines. Strong presentation, communication (written and verbal) and interpersonal skills. Excellent stakeholder and relationship management. An understanding of GDPR, PECR and other regulatory compliance for fundraising and electronic communication. Desirable Skills/Experience An understanding of digital fundraising practices and principles Experience with Google Tag Manager or other tag management platform is a plus, but not a requirement Experience of working across a broad channel mix (social, web, email, SEO, SEM and other Direct Marketing channels would be advantageous). Knowledge or experience working with Salesforce (or similar CRM platform). Knowledge or experience working with Wordpress and iRaiser (or similar CMS / ecommerce platforms). Experience of, or a passionate interest in the charity sector, and the drive to further their fundraising knowledge. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many ways, including flexible hours. Please don t be afraid to speak to us about this during initial conversations, so we can explore what s possible. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high-performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days annual leave per annum plus 8 bank holidays (pro-rata for part-time working). WeCare Employee Assistance programme providing 24/7 access to online GP, mental health support, get fit programmes, virtual wellbeing support and much more. Hybrid home-working model with dedicated Team Days in the office. Toothfairy dental app. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Staff socials. Financial Pension scheme with an employer contribution of 8%. . click apply for full job details
The Royal Parks
Retail Assistant
The Royal Parks
About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a permanent Retail Assistant to join our team in our first flagship shop, the Boat House. The Benefits Salary of £25,927 per annum (£13.85/hour) 26 days' annual leave (pro rata) plus public holidays Learning and development opportunities Working in a beautiful location This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation. You ll play a key role in driving our retail ambitions whilst forging a rewarding career, all within our first flagship store amidst the peaceful and historic backdrop of Hyde Park as well as being at the forefront of the mobile and pop up activities we will be launching this year across the central Royal Parks. Found beside the Serpentine lake, our Boat House shop offers a wide range of sustainable, high quality products and product ranges with a modern twist. From keepsakes to outdoor accessories, we are proud of our ethically sourced ranges and products from UK manufacturers, the majority of which are recyclable or have re-purposed elements. We will be taking these ranges out into the Parks as we explore new opportunities for mobile and pop up retail. We ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention all the support you need to get you started. The Role As a Retail Assistant, you will support our retail operations, covering our retail shop, pop up and fulfilment roles primarily at the Boat House in Hyde Park and potentially progressing to other outlets. Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards. You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations, and support our mobile retail and pop up activities. Please note, this role will involve lifting and manoeuvring stock. About You To be considered as a Retail Assistant, you will need: Excellent customer service standards Excellent time keeping skills A good level of numeracy Resilience, energy and a passion for selling A proactive, can-do attitude To be happy to travel to work in one of the other, central Royal Parks if required. Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Retail Assistant, please apply via the button shown. Successful candidates will be appointed on merit.
Oct 01, 2025
Full time
About Us The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are: Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other public spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a permanent Retail Assistant to join our team in our first flagship shop, the Boat House. The Benefits Salary of £25,927 per annum (£13.85/hour) 26 days' annual leave (pro rata) plus public holidays Learning and development opportunities Working in a beautiful location This is a fantastic opportunity for an enthusiastic, customer-focused individual looking for a role in a stunning location with our flourishing organisation. You ll play a key role in driving our retail ambitions whilst forging a rewarding career, all within our first flagship store amidst the peaceful and historic backdrop of Hyde Park as well as being at the forefront of the mobile and pop up activities we will be launching this year across the central Royal Parks. Found beside the Serpentine lake, our Boat House shop offers a wide range of sustainable, high quality products and product ranges with a modern twist. From keepsakes to outdoor accessories, we are proud of our ethically sourced ranges and products from UK manufacturers, the majority of which are recyclable or have re-purposed elements. We will be taking these ranges out into the Parks as we explore new opportunities for mobile and pop up retail. We ll provide you with excellent initial training when you join our welcoming and dedicated team, not to mention all the support you need to get you started. The Role As a Retail Assistant, you will support our retail operations, covering our retail shop, pop up and fulfilment roles primarily at the Boat House in Hyde Park and potentially progressing to other outlets. Supporting the Retail Manager and Supervisor, you will help to meet sales targets, provide excellent customer service and ensure exemplary visual merchandising and housekeeping standards. You will also process deliveries, fulfil eCommerce orders, support the management of team rotas and create opportunities for upselling, encouraging donations, and support our mobile retail and pop up activities. Please note, this role will involve lifting and manoeuvring stock. About You To be considered as a Retail Assistant, you will need: Excellent customer service standards Excellent time keeping skills A good level of numeracy Resilience, energy and a passion for selling A proactive, can-do attitude To be happy to travel to work in one of the other, central Royal Parks if required. Other organisations may call this role Retail Customer Assistant, Shop Assistant, Store Assistant, Retail Sales Assistant, or Customer Service Assistant. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. So, if you are interested in this unique opportunity as a Retail Assistant, please apply via the button shown. Successful candidates will be appointed on merit.
Diocese of Westminster
Safe in Faith Manager
Diocese of Westminster
Safe in Faith Manager London, SW1P About Us We are the Roman Catholic Diocese of Westminster, a faith-based charity, home to the Archbishop of Westminster (Cardinal Vincent Nichols) and our beautiful Westminster Cathedral. As one of the leading Catholic dioceses in the country, we deliver our charitable mission through an extensive network of schools, parishes, and social justice initiatives, with a click apply for full job details
Oct 01, 2025
Full time
Safe in Faith Manager London, SW1P About Us We are the Roman Catholic Diocese of Westminster, a faith-based charity, home to the Archbishop of Westminster (Cardinal Vincent Nichols) and our beautiful Westminster Cathedral. As one of the leading Catholic dioceses in the country, we deliver our charitable mission through an extensive network of schools, parishes, and social justice initiatives, with a click apply for full job details
United Kingdom for UNHCR
Senior Officer Direct Marketing
United Kingdom for UNHCR
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Sep 26, 2025
Full time
Position: Senior Officer Direct Marketing Contract type: Fixed-term contract until October 2026 Salary: £ 36 448 per annum (FTE) Hours: Full time (35 hours) or Part time Reports to: Head of Offline Location: Mark Square, London EC2A 4EG (hybrid working) Key relationships: Offline and Digital team colleagues; Finance Director and Finance team; Data team; International Individual Giving colleagues, External agencies and suppliers; Supporters. JOB PURPOSE UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an ambitious and proactive team player who can join us as a Senior Officer, Direct Marketing, within the Individual Giving Team. In this exciting role, you will be responsible for some of our key donor development activities: you will be a confident communicator and experienced project manager, with a strong knowledge of donor development key touchpoints and best practice, as well as a tracked record of managing telemarketing and Direct Mail campaigns You will be joining a small but high performing team with big ambitions, and you will be playing a vital role in raising funds for UNCHR. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply, we d love to hear from you. WHO WE ARE AND WHAT WE DO United Kingdom for UNHCR is the United Nations Refugee Agency s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR s humanitarian operations across the world. Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term. Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. DIVERSITY, EQUITY, INCLUSION AND BELONGING We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person. UK for UNHCR is proud to have a Diversity & Inclusion Working Group that supports the delivery of the charity s goals for diversity, equity and inclusion, and brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. We are also open to flexibility in many different ways, including the element of working from home and flexible hours. UK for UNHCR operates a hybrid working policy, with staff working in the office 1-2 days a week and the remainder from home. Please don t be afraid to speak to us about this at the interview stage, so we can explore what s possible. ROLE RESPONSIBILITIES Lead on the overall donor development offline programme for both cash and committed donors, ensuring a strong onboarding and onward journey is in place, and that key touchpoints are leveraged to deepen engagement and increase donors Lifetime Value. Work with digital fundraising colleagues to create integrated, multichannel campaigns and an effective, donor-first giving journey. Provide colleagues with strategic guidance, and technical support if required, to deliver warm appeals via Direct Mail that meet six-figures campaign targets. Manage our Telemarketing programme, to successfully launch and deliver activities such as conversion, upgrade, reactivation, and welcome calling. Ensure an insight-led thanking programme is in place, with key moments identified throughout the year to acknowledge support and communicate impact. Work with key stakeholders across digital and offline teams to ensure we maintain a strong retention rate whilst growing our Regular Giving file. Remain flexible and rapidly respond to emergency situations. Work with our Data team to identify the best approach to data and segmentation for each project. Manage production processes, developing supplier briefs and managing approval stages and end of campaign reviews. Work with our suppliers to ensure campaign fulfilment is in place and collaborate with our Supporter Care function to monitor responses and identify issues/opportunities. Ensure cost effective fundraising, manage individual campaign budgets and identify opportunities to improve ROIs. Stay up to date with issues affecting displaced & refugee communities, campaigns from international teams and reports from the field. Scope new fundraising themes. Share creative and insights with UK colleagues, global markets and HQ, participating in training seminars, workshops and international skill shares where applicable. The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. PERSONAL ATTRIBUTES AND EXPERIENCE Essential Experience Experience of working in a fundraising environment, ideally in a medium-to-big-size charity. Experience in managing onboarding and ongoing donor development activities. Experience of scoping, briefing in, managing, and delivering integrated fundraising campaigns that delivered against budget. Experience of managing Telemarketing campaigns with a tracked record of successes Strong experience in delivering and managing all aspects of successful Direct Mail campaigns. Understanding of digital fundraising best practice and how digital channels can integrate and support offline activities to increase donors Lifetime Value Experience of working with suppliers, including campaign planning and briefing. Experience of data file development (in collaboration with Data teams) Essential Skills/Knowledge Ability to work independently and proactively identify new fundraising opportunities. Ability to multi-task and to work under strict deadlines. Excellent written and verbal communication skills with the ability to give constructive and coherent feedback. Sound knowledge of key retention and donor development activities. Up-to-date knowledge of direct marketing, best practice, trends and compliance. Strong numeracy skills with the ability to analyse results and identify trends. Ability to recognise, understand and manage your own emotions and the emotions of others. Excellent stakeholder and relationship management. Proficiency in Microsoft Word, Excel, PowerPoint. Desirable Skills/Experience Experience in delivering fundraising activities in response to emergencies. WHY JOIN UNITED KINGDOM FOR UNHCR? You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. What else? Wellbeing 28 days leave per annum plus bank holidays (or pro-rata equivalent). Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. Access to 100s of perks with discounts on everyday purchases. Office wellness perks. Discount on gym memberships. Hybrid and Flexible Working. Staff socials. Financial Pension scheme with an employer contribution of 8%. Non-contributory group life assurance scheme Non-contributory Income protection scheme. One-off contribution towards homeworking set up. Enhanced maternity, paternity, shared parental, and adoption pay. Enhanced sick pay scheme. Development Comprehensive training and continuing development opportunities. Individual training budget. HOW TO APPLY If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section. Please note that there is no set application deadline as we are reviewing applications on a rolling basis. We therefore recommend to submit your application as soon as possible. If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please don't hesitate to contact us and we will make every effort to respond to your request for assistance as soon as possible. United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Development and Events Manager
Hastings Contemporary
About us Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town. We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive. With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers all within an award-winning building on the town s historic fishing beach. About the role We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes. This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation. Key responsibilities include Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings Build strong relationships with supporters, providing excellent customer service and personalised communications Develop and deliver strategies to grow membership and 1066 Club and increase income Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations Plan and deliver member and supporter events, including exhibition openings Manage venue hire bookings Monitor and analyse membership and donation data, producing reports to inform strategy and track performance Manage data submissions for funder reporting and contribute to CRM and digital development projects Support trust and foundation fundraising through research, applications, and reporting Essential skills and knowledge Proven fundraising and membership experience Strong event planning and delivery skills Excellent communication and networking abilities Highly organised with strong IT and CRM skills Resilient, motivated and client-focused Passionate about the arts and Hastings Contemporary Benefits Complimentary tickets to share with friends and family, along with discounts in our shop and café Free entry to selected cultural organisations across Sussex and London Annual Leave - you will receive 25 days annual leave per year plus public holidays Sick pay Pension 50/50 stakeholder pension up to a max of 4% Access to our Employee Assistance Programme including fully funded 1:1 counselling service Salary: Circa £30K per annum, depending on experience Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given. Closing date: Monday 29 September, 9am Interview date: w/c 6 October To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us.
Sep 26, 2025
Full time
About us Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town. We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive. With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers all within an award-winning building on the town s historic fishing beach. About the role We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes. This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation. Key responsibilities include Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings Build strong relationships with supporters, providing excellent customer service and personalised communications Develop and deliver strategies to grow membership and 1066 Club and increase income Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations Plan and deliver member and supporter events, including exhibition openings Manage venue hire bookings Monitor and analyse membership and donation data, producing reports to inform strategy and track performance Manage data submissions for funder reporting and contribute to CRM and digital development projects Support trust and foundation fundraising through research, applications, and reporting Essential skills and knowledge Proven fundraising and membership experience Strong event planning and delivery skills Excellent communication and networking abilities Highly organised with strong IT and CRM skills Resilient, motivated and client-focused Passionate about the arts and Hastings Contemporary Benefits Complimentary tickets to share with friends and family, along with discounts in our shop and café Free entry to selected cultural organisations across Sussex and London Annual Leave - you will receive 25 days annual leave per year plus public holidays Sick pay Pension 50/50 stakeholder pension up to a max of 4% Access to our Employee Assistance Programme including fully funded 1:1 counselling service Salary: Circa £30K per annum, depending on experience Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given. Closing date: Monday 29 September, 9am Interview date: w/c 6 October To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification. We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds. If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us.
Payroll Elite
Payroll & Pensions Manager
Payroll Elite Barnet, London
PURPOSE AND SCOPE OF THE ROLE: A stand-alone role to administer the payroll and pension scheme(s), complying with all the legal and financial implications. This is an office based role, working 18 hours a week DUTIES: To ensure that all data is accurately input into the payroll system in accordance with statutory and contractual obligations and timescales. To ensure all staff records held comply with the rules of the Data Protection Act. To provide monthly payroll(s), adhering to all tax and national insurance legislation, ensuring the payroll is produced on the dates laid out in the employees contracts. To administer the pension scheme(s), complying with all regulations and deadlines. To be responsible for the processing of appropriate documentation relating to changes in individuals scheme membership status, the notification to the pension scheme administrators of amendments to members records and the preparation and submission of pension scheme returns, including contribution and salary data. Provision of guidance and relevant calculations on all pension-related issues. To liaise with staff and appropriate stakeholders including external bodies regarding payroll and pension queries. To provide employment statistics to Government departments. To ensure that all accounts are reconciled and that variances are investigated and corrected. To ensure that expenses are paid in a timely manner and that all appropriate systems are maintained. To provide financial information on the payroll to the Business Executive Officer as required. Prepare reports by compiling summaries of earnings, taxes and deductions. To ensure that there is good day-to-day communication between Payroll and Human Resources and other departments. To produce year end returns, and staffing budgets on an annual basis. To undertake audit checks ensuring accuracy and to ensure that variances are reviewed to comply with audit requirements. To administer Family Tax Credit and Council Tax payments when required. To keep abreast of Employment Law, and amend payroll processes accordingly, as required. To keep meticulous records regarding staff, in order to implement new legislation. To maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Any other duties required by the line manager that are commensurate with the job. Additional duties: To maintain a flexible and confidential approach to the role. To be supported and enabled in personal development through annual appraisal and regular supervision. The post holder must at all times carry out their responsibilities with due regard to the Charity s Equal Opportunities Statement. Work in line with the Charity s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times. The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity. Person Specification: Work experience/ Knowledge Professional payroll qualification (CIPP or equivalent) Experienced payroll practitioner, including experience of running an end to end payroll process. Experience in administering pension processes. Knowledge of pension regulations, employment tax and Government initiatives e.g., auto enrolment, apprenticeship levy. Up to date knowledge of current payroll and pension processes and legislation. Proficient in the use of the SAGE Payroll and Pension module. Skills and Abilities Excellent communication skills (written and verbal). Excellent organisational and interpersonal skills. Customer focused. Ability to work in a fast paced environment and under pressure with strict deadlines. Attention to detail and diligent approach to work. Excellent IT and MS skills in particular MS Excel and Word. Excellent standard of numeracy. Self-motivated and able to work independently. Ability to prioritise and confidently make decisions.
Sep 23, 2025
Full time
PURPOSE AND SCOPE OF THE ROLE: A stand-alone role to administer the payroll and pension scheme(s), complying with all the legal and financial implications. This is an office based role, working 18 hours a week DUTIES: To ensure that all data is accurately input into the payroll system in accordance with statutory and contractual obligations and timescales. To ensure all staff records held comply with the rules of the Data Protection Act. To provide monthly payroll(s), adhering to all tax and national insurance legislation, ensuring the payroll is produced on the dates laid out in the employees contracts. To administer the pension scheme(s), complying with all regulations and deadlines. To be responsible for the processing of appropriate documentation relating to changes in individuals scheme membership status, the notification to the pension scheme administrators of amendments to members records and the preparation and submission of pension scheme returns, including contribution and salary data. Provision of guidance and relevant calculations on all pension-related issues. To liaise with staff and appropriate stakeholders including external bodies regarding payroll and pension queries. To provide employment statistics to Government departments. To ensure that all accounts are reconciled and that variances are investigated and corrected. To ensure that expenses are paid in a timely manner and that all appropriate systems are maintained. To provide financial information on the payroll to the Business Executive Officer as required. Prepare reports by compiling summaries of earnings, taxes and deductions. To ensure that there is good day-to-day communication between Payroll and Human Resources and other departments. To produce year end returns, and staffing budgets on an annual basis. To undertake audit checks ensuring accuracy and to ensure that variances are reviewed to comply with audit requirements. To administer Family Tax Credit and Council Tax payments when required. To keep abreast of Employment Law, and amend payroll processes accordingly, as required. To keep meticulous records regarding staff, in order to implement new legislation. To maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Any other duties required by the line manager that are commensurate with the job. Additional duties: To maintain a flexible and confidential approach to the role. To be supported and enabled in personal development through annual appraisal and regular supervision. The post holder must at all times carry out their responsibilities with due regard to the Charity s Equal Opportunities Statement. Work in line with the Charity s Safeguarding People from Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times. The post holder must carry out their responsibilities with due regard to the non-smoking environment of the Charity. Person Specification: Work experience/ Knowledge Professional payroll qualification (CIPP or equivalent) Experienced payroll practitioner, including experience of running an end to end payroll process. Experience in administering pension processes. Knowledge of pension regulations, employment tax and Government initiatives e.g., auto enrolment, apprenticeship levy. Up to date knowledge of current payroll and pension processes and legislation. Proficient in the use of the SAGE Payroll and Pension module. Skills and Abilities Excellent communication skills (written and verbal). Excellent organisational and interpersonal skills. Customer focused. Ability to work in a fast paced environment and under pressure with strict deadlines. Attention to detail and diligent approach to work. Excellent IT and MS skills in particular MS Excel and Word. Excellent standard of numeracy. Self-motivated and able to work independently. Ability to prioritise and confidently make decisions.
The Works
Retail Store Manager
The Works
Retail Store Manager 40 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our products! Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way - it's in our DNA after all! We believe that a high performing team is a happy and engaged team. You'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers. Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours That Will Set You Apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly
Sep 22, 2025
Full time
Retail Store Manager 40 hour contract Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies' We don't just sell products. We inspire reading, learning, creativity and play. The Works . It literally means everything. And whatever your story or background, we're all about unlocking imagination and making creativity accessible to everyone. Whether you're engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you. Become a Retail Store Manager As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they'll cherish with our products! Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way - it's in our DNA after all! We believe that a high performing team is a happy and engaged team. You'll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You'll showcase an inspirational customer experience by creating 'moments that matter' with our customers. Your Mission Delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services. Create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes. Collaboration is key! Join forces with fellow Retail Store Managers, Area and Regional teams, to share best practices and encourage continuous growth across the teams - we win together. Drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI's. It's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect. As a Retail Store Manager, you'll be on the front lines, shoulder-to-shoulder with your team, creating an environment that's always ready to welcome customers with open arms. A master of promotional change: You'll be the magician behind transforming our space to align with the Matrix (no, not the movie!), and the hottest seasonal trends. You'll be a merchandising master, effortlessly placing products in both planogrammed and non-planogrammed spaces. You'll soon be looking at a high SKU count like your best game of Tetris! Skills / Behaviours That Will Set You Apart Genuine and Authentic : Your positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can't resist your helpful recommendations! Resilient Champion : You can handle the fast-paced retail environment like a boss, juggling busy days, heavy deliveries, and customers with ease. You're the ultimate multitasking hero! Stock Management Guru : You tackle the challenge of sorting, pricing, and merchandising deliveries like a pro! Embrace the boxes; they've got nothing on you! Being a Great Leader As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers - it's a team. Inspire and motivate your team in line with our employer brand, values, behaviours and purpose. Lead your team to reach their potential and steer your store to break records and get in the spotlight. Work collaboratively with support departments and peers. If something's not quite right, speak up so we can work together to get it right or make it better! - Nobody is too proud for constructive feedback so we all win together! But let's not forget about the most important part your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there Our PERKS really are 'The Works' 25% Colleague Discount! - Plus, exclusive Double Discount days! MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more! Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay. Holiday - 33 days, including bank holidays Wagestream - Claim early access to 50% of your wages as you earn them - for when 'life' happens! Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you. Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works! 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more! Healthcare Cash Plan - To support your everyday healthcare costs. And loads more! - Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving. Our Purpose To inspire reading, learning, creativity and play - making lives more fulfilled. Our Values We are Crafty We are Caring We are Can-do We Listen. We Care Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what's going great, and what needs a couple of tweaks to help make The Works the best place you've ever worked! You'll have opportunity to help give us that direction. Promoting Diversity, Inclusion, and Applying Reasonable Adjustments. At The Works, we are proud to have an inclusive culture where everyone truly

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