13 jobs found

Workshop Controller An exciting opportunity has arisen for an experienced Workshop Controller to join a successful and industry-leading automotive main dealer group. This is a fantastic opportunity for an organised and proactive automotive professional who enjoys managing workshop operations, maximising efficiency, and supporting a team of technicians in a fast-paced environment. As Workshop Controller, you will play a key role in the day-to-day running of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and customers receive the highest levels of service. Working closely with the Service Manager and Aftersales team, you will help drive operational performance whilst maintaining exceptional standards throughout the workshop. Key Responsibilities Manage the workflow of a busy workshop environment Allocate jobs efficiently to technicians based on skill set and availability Monitor workshop loading and productivity levels Ensure repair and service work is completed within agreed timescales Support technicians with technical and operational queries Liaise with Service Advisors and other departments to ensure smooth communication Monitor work in progress and prioritise urgent jobs where required Help maintain manufacturer and company standards across the workshop Ensure all health and safety procedures are adhered to About You Previous experience as a Workshop Controller, Senior Technician, Assistant Workshop Controller, or similar role within the automotive sector Strong understanding of workshop operations and aftersales processes Excellent organisational and communication skills Ability to manage multiple priorities in a busy environment Commercial awareness with a focus on workshop efficiency and productivity Strong leadership and team coordination skills Full UK Driving Licence What's On Offer? Competitive basic salary Excellent bonus structure with strong OTE potential Heavily subsidised company car scheme Industry-leading benefits package Manufacturer training and ongoing development opportunities Clear career progression within a large dealer group Pension scheme Employee discounts and retailer benefits Supportive and stable working environment If you're looking to join a progressive automotive business that values its people and offers genuine opportunities for development, we'd love to hear from you.

SERVICE MANAGER Hedin Automotive BMW & MINI has an exciting opportunity for an experienced Service Manager to join our Aftersales team. This is a fantastic chance to further your career with one of the world's most admired automotive brands, working within a group that prides itself on exceptional customer experience and strong team culture. YOUR ROLE. As the Service Manager, you will be responsible for overseeing the day-to-day operations and provide direct management of the Service team offering support and coaching where necessary, to ensure any customer concerns are resolved promptly and professionally. The main duties of the role include. Oversee daily operations to maintain smooth workflow and outstanding customer experience Lead and motivate Service Advisors, Technicians, and Workshop Controllers Drive workshop performance across Quality Checks, First Time Fix, VOC scores, and accurate paperwork/warranty submissions Coach and develop the Service team, including reviews, staffing, and training Optimise workshop loading, technician utilisation, and identify additional work opportunities Ensure full compliance with all processes and systems Resolve customer concerns promptly and manage BMW Complaints Portal cases within required timeframes Analyse KPIs and implement continuous improvement strategies Produce regular reports on workshop efficiency, customer satisfaction, and key financial metric YOUR PROFILE. Excellent customer service and communication skills Strong leadership qualities with the ability to motivate and develop a team Highly organised with strong multitasking abilities Calm, professional approach to resolving conflict and customer concerns Self-motivated and able to work effectively in a fast-paced environment Proven experience as a Service Manager, Assistant Service Manager, or similar senior role within an automotive Aftersales Department ABOUT US. Hedin Automotive is a well-established BMW & MINI franchise with state-of-the-art centres across North London, East London, and Kent. As part of Hedin Mobility Group-one of the world's leading private automotive retail and aftermarket services providers we are dedicated to excellence in everything we do. Whether in customer-facing roles or the workshop, our incredible teams are passionate about making Hedin Automotive a seamless, enjoyable place to do business. We strive to create great experiences through a team that genuinely cares about our customers. SALARY AND HOURS. Basic Salary of £41,615 per annum, with a competitive OTE of £52,615+ with a company car. Working hours, Monday to Friday, 8am to 6pm. BENEFITS. Hedin Automotive values our employees and invests in personal development and training. In addition, offering a wide range of market leading benefits to all our colleagues. Why not take a moment to view our benefits and see what our employees love about working at Hedin Automotive by visiting our . Click apply today and take the first step towards a rewarding career in the automotive industry.

Experienced Service Advisors/Reception Supervisors Are you looking for the next step in your career! Working for an excellent brand, and working alongside an excellent management team, who are there to support you? Whilst also earning a fantastic salary. If so then The Recruitment Solution has just the opportunity for you! This role is with an exciting dealer group, with many of the group management team having been promoted internally, showing what great internal progression opportunities are available. This exciting dealer group also offer great salary packages. Why Apply for this Assistant Service Manager role? • Fantastic career opportunities, and an excellent salary! • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • Ideal for a an experienced Senior Service Advisor looking for a step up in their career Assistant Service Manager Requirements • Assisting the Manager on the day to day running of the department. • To be on hand to help and advise your team. • As an ambassador for the brand, you will be knowledgeable, courteous, outgoing, resolute and eager to learn • You must have worked within a franchised dealership • Will need to be confident and dynamic and comfortable within this role • CDK (Kerridge) knowledge would be an advantage. To find out more or to apply for this vacancy you can email (url removed) or contact Daniel Walton on (phone number removed) or directly on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Assistant Service Manager Commercial Vehicle Dealership Circa £35,000 basic with OTE £49,600 £66,800 Manchester Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm 1 in 3 Saturdays 8:00am 1:00pm Join a Busy Aftersales Department We are seeking a highly organised, resilient, and people-focused Assistant Service Manager to support the leadership and daily operation of a busy, commercial vehicle dealership service department. This is a demanding but rewarding role within a fast-paced dealership with career progression opportunities. Working closely with the Service Manager, you will play a key role in leading, motivating, and developing a team of automotive professionals while ensuring operational excellence, outstanding customer satisfaction, and strong departmental performance. Key Responsibilities: Leadership & Team Management Support the Service Manager in leading, managing, and motivating the service and aftersales teams. Help foster a high-performance culture where success is recognised, rewarded, and underperformance is effectively managed. Coach, mentor, and support team members to maximise individual and departmental performance. Ensure the department is adequately resourced to meet customer demand and operational requirements. Promote a positive, collaborative working environment focused on continuous improvement. Service Department Operations Support the day-to-day management of the service department in a busy dealership environment. Supervise and support the front-of-house aftersales team, ensuring exceptional customer service standards are maintained. Assist with workshop loading, job allocation, and resource planning to maximise productivity and efficiency. Monitor departmental workflows and proactively address operational challenges. Work closely with senior management to identify and implement operational improvements. Customer Experience Ensure consistently high levels of customer satisfaction and service delivery. Handle customer concerns, complaints, and queries professionally, effectively resolving issues and maintaining positive customer relationships. Drive a customer-first culture throughout the department. Support the achievement of manufacturer and dealership customer satisfaction targets. Performance & Reporting Assist with departmental reporting in line with group and manufacturer requirements. Monitor productivity, efficiency, and key performance indicators (KPIs). Support departmental revenue growth through effective upselling and service retention initiatives. Contribute to achieving departmental financial and operational targets. Compliance & Standards Ensure all manufacturer, company, and industry standards, processes, and procedures are consistently followed. Maintain compliance with health and safety requirements and dealership policies. Support continuous process improvement initiatives to enhance efficiency and customer experience. About You The successful candidate will be: An experienced automotive aftersales professional with supervisory or management experience - this is essential. Highly organised and capable of thriving in a demanding, fast-paced environment. A strong communicator with excellent customer handling and conflict resolution skills. Passionate about developing and supporting teams to achieve success. Commercially aware, with a focus on productivity, efficiency, and customer satisfaction. Resilient under pressure and able to effectively prioritise competing demands. Experienced in workshop planning, job allocation, and performance management. Committed to maintaining high standards and delivering exceptional customer experiences. To find out more about this Assistant Service Manager vacancy, please apply to Adam Curtis of ACS Automotive Recruitment Consultancy today!

Main Dealer Aftersales Department experience is essential for this role Assistant Service Manager - Car Dealership £40k Basic, OTE £55k Borehamwood Permanent / Full Time Working Hours: Monday to Friday: 8:00am 6:00pm No Saturday's unless required by the business to cover staff holiday/absence etc. Join a Busy Aftersales Department We are seeking a highly organised, resilient, and people-focused Assistant Service Manager to support the leadership and daily operation of a busy, high-volume automotive service department. This is a demanding but rewarding role within a fast-paced dealership environment processing approximately 70 jobs per day, where customer expectations are exceptionally high. Working closely with the Service Manager, you will play a key role in leading, motivating, and developing a team of automotive professionals while ensuring operational excellence, outstanding customer satisfaction, and strong departmental performance. Key Responsibilities Leadership & Team Management Support the Service Manager in leading, managing, and motivating the service and aftersales teams. Help foster a high-performance culture where success is recognised, rewarded, and underperformance is effectively managed. Coach, mentor, and support team members to maximise individual and departmental performance. Ensure the department is adequately resourced to meet customer demand and operational requirements. Promote a positive, collaborative working environment focused on continuous improvement. Service Department Operations Support the day-to-day management of the service department in a high-volume dealership environment. Supervise and support the front-of-house aftersales team, ensuring exceptional customer service standards are maintained. Assist with workshop loading, job allocation, and resource planning to maximise productivity and efficiency. Monitor departmental workflows and proactively address operational challenges. Work closely with senior management to identify and implement operational improvements. Customer Experience Ensure consistently high levels of customer satisfaction and service delivery. Handle customer concerns, complaints, and queries professionally, effectively resolving issues and maintaining positive customer relationships. Drive a customer-first culture throughout the department. Support the achievement of manufacturer and dealership customer satisfaction targets. Performance & Reporting Assist with departmental reporting in line with group and manufacturer requirements. Monitor productivity, efficiency, and key performance indicators (KPIs). Support departmental revenue growth through effective upselling and service retention initiatives. Contribute to achieving departmental financial and operational targets. Compliance & Standards Ensure all manufacturer, company, and industry standards, processes, and procedures are consistently followed. Maintain compliance with health and safety requirements and dealership policies. Support continuous process improvement initiatives to enhance efficiency and customer experience. About You The successful candidate will be: An experienced automotive aftersales professional with supervisory or management experience - this is essential. Highly organised and capable of thriving in a demanding, fast-paced environment. A strong communicator with excellent customer handling and conflict resolution skills. Resilient under pressure and able to effectively prioritise competing demands. Experienced in workshop planning, job allocation, and performance management. To find out more about this Assistant Service Manager vacancy, please apply to Stacey Hunt of ACS Automotive Recruitment Consultancy today!

General Sales Manager Kings Lynn Franchised Dealership OTE £55,000 Company Car 5-Day Working Week (Monday to Saturday) An exciting opportunity has arisen for an experienced General Sales Manager (GSM) to join a well-established franchised dealership based in Kings Lynn. This is a fantastic chance for a driven and motivated individual to take the lead in a thriving automotive sales environment, where your leadership will directly impact performance, profitability, and customer satisfaction. About the Role As General Sales Manager, your core responsibility will be to maximise the sales and profitability of both new and used vehicles, as well as associated products. You will lead and develop a small sales team consisting of two Sales Executives, driving results through effective leadership and performance management. This is a hands-on role within the motor trade, suited to someone who thrives in a fast-paced automotive environment and understands the dynamics of a modern franchised dealership. Key Responsibilities Maximise sales performance and profitability across new and used vehicles and associated products. Lead and manage a stable sales team, setting and stretching targets to drive performance. Maintain exceptional levels of customer satisfaction and retention. Motivate, coach, and develop team members, encouraging innovation and continuous improvement. Manage used vehicle stock and sales policies to optimise profitability. Support the Regional Manager in achieving operational and brand standards. Maintain strong relationships with the manufacturer and brand partners. Deliver results against sales, profit, and customer satisfaction KPIs. The Ideal Candidate Must have previous experience as a General Sales Manager (GSM) within the motor trade, specifically within a franchised dealership environment. Proven track record in coaching and developing successful sales teams. Strong understanding of the automotive retail environment and modern business practices. Excellent leadership, organisational, and communication skills. Confident using dealership management systems knowledge of Kerridge is an advantage. Results-focused with a clear understanding of performance metrics and customer expectations. Package & Benefits On-target earnings of approximately £55,000 per annum Company car included 5-day working week (Monday to Saturday) This role is ideal for a current GSM or experienced sales leader within the automotive industry looking to take the next step in their career. If you're ready to take ownership of a key leadership role within a respected motor trade business, we want to hear from you. For more information on this General Sales Manager position, please apply to Stacey Hunt of ACS Automotive Recruitment Consultancy. ACS Automotive Recruitment Consultancy is a leading recruitment agency specialising in the vacancies within the Automotive Motor Trade. We are recruiting across the UK for Sales Executives, Sales Managers, General Sales Managers, Service and Aftersales Managers, Service Advisors, including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.

Car Service Bookings Advisor Dealership Norwich Up to £35,000 OTE Full-time Permanent Monday Friday (8am 6pm) + 1 in 4 Saturdays The Role Join a busy car dealership service department in Norwich as a Car Service Bookings Advisor . You ll be the first point of contact for customers, arranging service appointments, upselling car care products, and ensuring a smooth dealership experience. Duties Manage car service bookings via inbound and outbound calls Upsell additional service, repair, and maintenance products Prepare and file job cards for the service department Provide excellent customer service to all dealership visitors Support the service team with admin tasks and scheduling Requirements Experience as a Service Advisor , Bookings Advisor , or similar role in a car dealership Strong customer service and sales/upselling skills Confident communicator with attention to detail IT literate (Microsoft packages) Motor trade or dealership experience preferred Benefits Up to £35k OTE with upsell opportunities Training and career development within a main dealership Supportive team environment Employee benefits and progression opportunities Apply today to join a leading car dealership service team in Norwich as a Service Bookings Advisor! Here at ACS Automotive Recruitment we are recruiting across the UK for roles including Senior Service Advisors, Warranty Administrators, Service Administrators, Aftersales Advisors, Customer Service Advisors, Assistant Service Managers, and Aftersales Executives.

SERVICE MANAGER Location - Norwich Opportunity for a process driven and proactive Service Manager to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority. Responsibilities of a Service Manager Be a strong performer who can balance managing a team whilst hitting your own daily target. Coordinating an organised and cost-effective process for aftersales and servicing of vehicles. Ensure all details are communicated through to the workshop in an efficient manner. Work to maximise performance and overcome challenges Grow retail service and improving efficiency within the vehicle repair workshop. Skills and Qualifications of an Service Manager Must have previous experience as an Service Manager/Assistant Service Manager Strong leadership and evidence of outstanding customer service Excellent written and verbal communication skills The ability to motivate and inspire a team in a target driven environment If you are interested in this Service Managern vacancy, please contact and quote job number 51803

SMART Repair Technician Ashford Salary: 34,000 + bonus Hours: Monday - Thursday - 08.00 - 17.00 Friday - 08.00 - 16.30 We are currently recruiting for a SMART Repair Technician for our client's Bodyshop in the Ashford area. The opportunity for a SMART Repair Technician is with a reputable main dealer who have a long history of providing an enviable level of service to their customer base for many years. SMART Repair role We who are looking for someone with a very good eye for detail, someone who will only let a customer have their treasured vehicle back when it is immaculate. The position will involve preparing vehicles for the Used car pitches in the Dealership and working in the Bodyshop to ensure any work undertaken is done to a very high standard. You will be required to have a good all round knowledge of the role from alloy repair, dents, small paint issues or internal cosmetic repairs. We are looking for someone also has the communication skills necessary to boost sales and talk with customers who have their cars in for Service work who may need minor repairs taking care of. Requirements You must have experience of working in the SMART repair role or have the relevant qualifications. STHBS Michael Rogers Octane Recruitment Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

NW32529 Project Manager 50,000 - 60,000 + Benefits Hertfordshir e Alecto Recruitment are partnering with a growing company within the Odour and emissions control sector who work closely with the Anaerobic Digestion, Waste Processing and Energy from Waste sectors. Main Job Roles: Conduct site surveys post-order, liaise with Pre-con team on design and access requirements. Confirm BOMs and material needs for procurement. Coordinate with sales on design, assuming design responsibility. Issue purchase orders and instruct RAMS with the PA, including client-required H&S documentation. Oversee project finances, ensuring budgets are met and maintained. Manage subcontractor schedules and day-to-day operations for up to 2-3 teams. Address client queries and assist with job commissioning and handover. Collaborate with the Project Assistant to prepare O&M manuals. Review and update processes, procedures, and documentation. Attend weekly project meetings, providing status updates. Support Aftersales by coordinating commissioning, service, and testing. Perform additional tasks to ensure timely, on-budget project completion. Key Role Requirements: Engineering, mechanical or Controls knowledge (any or all of) would be extremely useful Construction experience, working in a similar environment, would be necessary Excellent communication and written skills Good numerical skills Good IT skills & literacy, with working knowledge of Microsoft Outlook, Word & Excel Full valid UK driving licence You will be required to hold a CSCS and/or SKILLcard (The Company are able to support the obtaining of this, if required) Strong organisation and time management skills Personable, presentable and articulate Excellent budget control Ability to work within deadlines and cope under pressure Strong Management skills Excellent ability for interpretation of drawings INDW To apply for this role please send your CV to (url removed) call (phone number removed) ext 218 to discuss. Equally if this role would not be of interest to you but may be for a suitable friend or colleague, we can offer paid referral fees for successful placements.

Porsche Retail Group (PRG) have an excellent opportunity for a Centre Support Assistant / Showroom Host to work for one of the world s most iconic brands and join Porsche Centre West London. As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure, they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand. When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events. Responsibilities: Welcome visitors and customers promptly and professionally Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions Direct customers to the appropriate department or team member Manage incoming calls, forwarding them onto the right department. Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays Offering refreshments and ensuring the waiting areas are well stocked and clean Gathering customer feedback and insights to improve the showroom experience and reporting any concerns Support administrative tasks as required Preferred Skills/Experience Background in hospitality, retail, reception or similar customer facing role A friendly and approachable demeanour, with excellent communication skills Good organisational skills and attention to detail Ability to manage multiple tasks in a fast-paced environment Team orientated mindset Basic computer skills (Microsoft office, customer database systems) Desirable Experience Full Driving Licence Experience of working in a large franchised automotive dealership Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities. PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: Full-time 45 hours per week Monday, Tuesday, Wednesday & Friday 08:00-18:00/18:30 & Saturday 08:00-17:00 (Thursday off in the week and one Saturday off in 4) OTE of £35,650, with a basic salary of £32,410 and 10% monthly bonus 33 days annual leave per year Option of a VW Group Vehicle at preferential leasing rates Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Dedicated mental health champions Centre Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Centre Support Assistant / Showroom Host on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered. We look forward to hearing from you!