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customer experience manager
Hays Specialist Recruitment
Product Owner - Security Cleared, Transformation, Azure DevOps
Hays Specialist Recruitment
Product Owner - Security Cleared (SC), Transformation, Jira, Azure DevOps Up to £550 per day (Inside IR35) London/Hybrid (Up to 3 days per week onsite) Occasional travel to other UK Sites may be required. My client is a large International Consultancy who require a Product Owner/Product Manager with Active Security Clearance (SC) and experience of large-scale transformation programmes along with a strong personality to challenge key stakeholders across the business, working closely with a high- profile end customer. Key Requirements: Active Security Clearance (SC) Proven experience as a Product Owner/Product Manager with specific experience of working on of large-scale transformation programmes in large public sector/government organisations Backlog governance, prioritisation, and dependency management Working knowledge of Epic-to-feature-to-story decomposition Demonstrable Agile delivery across complex, multi-team environments Strong backlog health management Experience with Jira and Azure DevOps Ability to translate and execute strategic objectives into executable delivery plans Experience with Operating Model transformation Governance & Assurance expertise through supporting Programme Boards, Change Authorities, and senior governance forums Experience of facilitating workshops and stakeholder discovery sessions Excellent stakeholder management skills Exceptional communication skills Flexible approach to hybrid working (and occasional travel to other sites) Nice to have: Immediate availability Previous experience of operating across large, complex, federated organisations Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jun 15, 2026
Contractor
Product Owner - Security Cleared (SC), Transformation, Jira, Azure DevOps Up to £550 per day (Inside IR35) London/Hybrid (Up to 3 days per week onsite) Occasional travel to other UK Sites may be required. My client is a large International Consultancy who require a Product Owner/Product Manager with Active Security Clearance (SC) and experience of large-scale transformation programmes along with a strong personality to challenge key stakeholders across the business, working closely with a high- profile end customer. Key Requirements: Active Security Clearance (SC) Proven experience as a Product Owner/Product Manager with specific experience of working on of large-scale transformation programmes in large public sector/government organisations Backlog governance, prioritisation, and dependency management Working knowledge of Epic-to-feature-to-story decomposition Demonstrable Agile delivery across complex, multi-team environments Strong backlog health management Experience with Jira and Azure DevOps Ability to translate and execute strategic objectives into executable delivery plans Experience with Operating Model transformation Governance & Assurance expertise through supporting Programme Boards, Change Authorities, and senior governance forums Experience of facilitating workshops and stakeholder discovery sessions Excellent stakeholder management skills Exceptional communication skills Flexible approach to hybrid working (and occasional travel to other sites) Nice to have: Immediate availability Previous experience of operating across large, complex, federated organisations Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Winsearch
Contracts Manager - Roofing & Cladding
Winsearch
A well-established specialist contractor within the building envelope sector is seeking an experienced Contracts Manager to oversee the successful delivery of roofing, cladding and rainscreen façade projects across the UK. This is an excellent opportunity for an ambitious and commercially aware Contracts Manager to join a growing business delivering both new build and refurbishment schemes across a variety of sectors including commercial, industrial, residential, education and healthcare. Reporting to the Operations Director, you will take full responsibility for managing multiple projects from pre-start through to completion, ensuring works are delivered safely, on programme, within budget and to the highest quality standards. You will work closely with clients, site teams, subcontractors, designers and commercial departments to ensure projects are delivered efficiently while maintaining strong client relationships. Responsibilities: Manage multiple roofing, cladding and rainscreen projects simultaneously. Oversee project delivery from contract award through to practical completion. Develop and monitor project programmes and resource requirements. Manage site teams, subcontractors and supply chain partners. Ensure projects are delivered safely and in line with all health and safety requirements. Attend client meetings, progress meetings and site reviews. Monitor project performance, costs and programme milestones. Work closely with commercial teams regarding variations, valuations and project profitability. Support procurement activities and material scheduling. Ensure quality standards are maintained throughout project delivery. Develop and maintain strong relationships with clients, consultants and stakeholders. Requirements: Proven experience as a Contracts Manager within the roofing, cladding or façade sector. Strong knowledge of roof refurbishment projects. Experience delivering new build roofing schemes. Demonstrable experience managing cladding and rainscreen façade projects. Good understanding of construction contracts and project delivery. Strong commercial awareness and programme management skills. Excellent communication and client-facing abilities. Ability to manage multiple projects and priorities effectively. Desirable Experience: Composite cladding systems Rainscreen façade systems Standing seam roofing Built-up roofing systems SFS framing systems Recladding and remediation projects Main contractor and specialist contractor environments What's on Offer Competitive salary and benefits package Long-term career progression opportunities Diverse portfolio of high-profile projects Supportive and collaborative working environment Opportunity to play a key role in a growing business For a confidential discussion or to apply, please get in touch. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Jun 15, 2026
Full time
A well-established specialist contractor within the building envelope sector is seeking an experienced Contracts Manager to oversee the successful delivery of roofing, cladding and rainscreen façade projects across the UK. This is an excellent opportunity for an ambitious and commercially aware Contracts Manager to join a growing business delivering both new build and refurbishment schemes across a variety of sectors including commercial, industrial, residential, education and healthcare. Reporting to the Operations Director, you will take full responsibility for managing multiple projects from pre-start through to completion, ensuring works are delivered safely, on programme, within budget and to the highest quality standards. You will work closely with clients, site teams, subcontractors, designers and commercial departments to ensure projects are delivered efficiently while maintaining strong client relationships. Responsibilities: Manage multiple roofing, cladding and rainscreen projects simultaneously. Oversee project delivery from contract award through to practical completion. Develop and monitor project programmes and resource requirements. Manage site teams, subcontractors and supply chain partners. Ensure projects are delivered safely and in line with all health and safety requirements. Attend client meetings, progress meetings and site reviews. Monitor project performance, costs and programme milestones. Work closely with commercial teams regarding variations, valuations and project profitability. Support procurement activities and material scheduling. Ensure quality standards are maintained throughout project delivery. Develop and maintain strong relationships with clients, consultants and stakeholders. Requirements: Proven experience as a Contracts Manager within the roofing, cladding or façade sector. Strong knowledge of roof refurbishment projects. Experience delivering new build roofing schemes. Demonstrable experience managing cladding and rainscreen façade projects. Good understanding of construction contracts and project delivery. Strong commercial awareness and programme management skills. Excellent communication and client-facing abilities. Ability to manage multiple projects and priorities effectively. Desirable Experience: Composite cladding systems Rainscreen façade systems Standing seam roofing Built-up roofing systems SFS framing systems Recladding and remediation projects Main contractor and specialist contractor environments What's on Offer Competitive salary and benefits package Long-term career progression opportunities Diverse portfolio of high-profile projects Supportive and collaborative working environment Opportunity to play a key role in a growing business For a confidential discussion or to apply, please get in touch. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Salt
GTM Product Marketing Manager
Salt Manchester, Lancashire
GTM Product Marketing Manager - Manchester (Hybrid) - circa £60-70K plus Bonus My client is a Financial software business and are growing fast! Targeting Public and Private Sector (typically SME to Large Enterprise) - where they win the hearts with their seamless solutions of Finance Decision makers This is not only a band new role, but a pivotal one. They key around this role is launch, GTM, proposition, working collaboratively with the Rev Ops and Commercial functions - the key is around upsell and cross selling opportunities. You'll be the commercial bridge between product, marketing and sale - you'll turn product capabilities into compelling market storytelling, positioning and sales enablement that will win further business. You'll play a key role in shaping how our products are understood by the market, supporting go-to-market launches, and equipping our commercial teams with the tools and messaging they need to succeed. You'll be part of a lean team, where AI plays a critical role in not only working more efficiently but accelerating research, sharpening messaging, improve output and continuously find smarter ways of working. Key Responsibilities Develop and maintain messaging and positioning across ICPs, verticals and use cases Translate complex treasury and payments capabilities into clear, compelling value propositions Create and maintain sales enablement materials including pitch decks, battlecards, personas and objection handling guides Support sales teams with training on positioning, messaging and go-to-market plays Own competitive intelligence and market positioning frameworks Lead go-to-market execution and product launch activity in partnership with wider marketing teams Monitor market trends, customer needs and competitive movements to inform commercial strategy Skills, Knowledge & Expertise 5+ years' experience in Product Marketing, GTM or a related B2B SaaS role (fintech, payments or financial infrastructure a bonus) Proven experience developing messaging and positioning strategies end-to-end Strong sales enablement experience, creating assets that drive commercial impact Experience working in a sales-led, enterprise B2B environment with longer sales cycles Excellent written and verbal communication skills with the ability to tailor messaging to different audiences Analytical mindset with experience using market insights, win/loss analysis and pipeline data to inform strategy Experience using AI tools such as Claude or ChatGPT within a marketing or GTM environment *Rates depend on experience and client requirements
Jun 15, 2026
Full time
GTM Product Marketing Manager - Manchester (Hybrid) - circa £60-70K plus Bonus My client is a Financial software business and are growing fast! Targeting Public and Private Sector (typically SME to Large Enterprise) - where they win the hearts with their seamless solutions of Finance Decision makers This is not only a band new role, but a pivotal one. They key around this role is launch, GTM, proposition, working collaboratively with the Rev Ops and Commercial functions - the key is around upsell and cross selling opportunities. You'll be the commercial bridge between product, marketing and sale - you'll turn product capabilities into compelling market storytelling, positioning and sales enablement that will win further business. You'll play a key role in shaping how our products are understood by the market, supporting go-to-market launches, and equipping our commercial teams with the tools and messaging they need to succeed. You'll be part of a lean team, where AI plays a critical role in not only working more efficiently but accelerating research, sharpening messaging, improve output and continuously find smarter ways of working. Key Responsibilities Develop and maintain messaging and positioning across ICPs, verticals and use cases Translate complex treasury and payments capabilities into clear, compelling value propositions Create and maintain sales enablement materials including pitch decks, battlecards, personas and objection handling guides Support sales teams with training on positioning, messaging and go-to-market plays Own competitive intelligence and market positioning frameworks Lead go-to-market execution and product launch activity in partnership with wider marketing teams Monitor market trends, customer needs and competitive movements to inform commercial strategy Skills, Knowledge & Expertise 5+ years' experience in Product Marketing, GTM or a related B2B SaaS role (fintech, payments or financial infrastructure a bonus) Proven experience developing messaging and positioning strategies end-to-end Strong sales enablement experience, creating assets that drive commercial impact Experience working in a sales-led, enterprise B2B environment with longer sales cycles Excellent written and verbal communication skills with the ability to tailor messaging to different audiences Analytical mindset with experience using market insights, win/loss analysis and pipeline data to inform strategy Experience using AI tools such as Claude or ChatGPT within a marketing or GTM environment *Rates depend on experience and client requirements
Client Server
Product Manager PoS
Client Server
Product Manager (PoS Payments Hospitality) London / WFH to £90k Would you like to join a scale-up technology company in an influential role where you can take ownership and see the business impact of what you do? You could be progressing your career as a Product Manager, working on complex systems for the core product, a financial operating system for live events which reduces queue times for customers and maximises revenue for vendors. As a Product Manager you'll take ownership of key product roadmap areas, driving prioritisation, backlog management and feature delivery from concept through to release. Working closely with Business Analysts and engineering teams, you'll help scope solutions that balance technical feasibility, customer value and commercial impact. This is a highly collaborative role where you'll partner with architects, Tech Leads, Product, Operations and commercial stakeholders to align priorities and deliver scalable solutions. You'll manage competing demands, communicate roadmap progress clearly and ensure stakeholder expectations are effectively managed throughout the delivery lifecycle. You'll also contribute to wider strategic and leadership discussions, bringing a strong commercial mindset and understanding of operational impact, while balancing immediate customer needs against long-term product direction. Location / WFH: Initially (first 6 months) you'll be expected to join the team in the London office 3-4 days a week so you can get a full understanding of the product and the team, following this there's lots of flexibility including the ability to work abroad for part of the year. About you: You have relevant industry experience i.e. POS platforms, Payments, Event tech, Hospitality tech You have a strong understanding of payments ecosystems, operational workflows, integrations and multi-stakeholder product environments You have strong Product Management experience You have experience of collaborating with technical teams, BAs and business stakeholders You have advanced communication and stakeholder management skills What's in it for you: Salary to £90k Pension Influential role with great career progression as the company scales Potential equity Apply now to find out more about this Product Manager (PoS Payments Hospitality) opportunity.
Jun 15, 2026
Full time
Product Manager (PoS Payments Hospitality) London / WFH to £90k Would you like to join a scale-up technology company in an influential role where you can take ownership and see the business impact of what you do? You could be progressing your career as a Product Manager, working on complex systems for the core product, a financial operating system for live events which reduces queue times for customers and maximises revenue for vendors. As a Product Manager you'll take ownership of key product roadmap areas, driving prioritisation, backlog management and feature delivery from concept through to release. Working closely with Business Analysts and engineering teams, you'll help scope solutions that balance technical feasibility, customer value and commercial impact. This is a highly collaborative role where you'll partner with architects, Tech Leads, Product, Operations and commercial stakeholders to align priorities and deliver scalable solutions. You'll manage competing demands, communicate roadmap progress clearly and ensure stakeholder expectations are effectively managed throughout the delivery lifecycle. You'll also contribute to wider strategic and leadership discussions, bringing a strong commercial mindset and understanding of operational impact, while balancing immediate customer needs against long-term product direction. Location / WFH: Initially (first 6 months) you'll be expected to join the team in the London office 3-4 days a week so you can get a full understanding of the product and the team, following this there's lots of flexibility including the ability to work abroad for part of the year. About you: You have relevant industry experience i.e. POS platforms, Payments, Event tech, Hospitality tech You have a strong understanding of payments ecosystems, operational workflows, integrations and multi-stakeholder product environments You have strong Product Management experience You have experience of collaborating with technical teams, BAs and business stakeholders You have advanced communication and stakeholder management skills What's in it for you: Salary to £90k Pension Influential role with great career progression as the company scales Potential equity Apply now to find out more about this Product Manager (PoS Payments Hospitality) opportunity.
Client Server
Senior Service Manager ITIL
Client Server Preston, Lancashire
Senior Service Manager (ITIL SC Clearance) Preston / WFH to £80k Are you a tech savvy, delivery focused Service Manager with MSP experience? You could be progressing your career at a growing software and technology consultancy. As a Senior Service Manager you lead the development and continuous improvement of ITIL practices across a growing managed services environment, ensuring effective governance, operational control and service quality. Collaborating with technical, service delivery and customer facing teams, you will drive adoption of best practices across Incident, Problem, Change, Service Request, Knowledge, Asset and Service Level Management. You will use data, customer feedback, and operational insights to identify improvement opportunities, leveraging automation, AI and service management tooling to enhance efficiency, scalability and customer experience. The role requires strong stakeholder engagement, leadership of service reviews and governance forums and the ability to embed practical, outcome-focused processes that improve performance, reduce risk and support continual service improvement. Location / WFH: You can work from home in a flexible model, also meeting with colleagues in the Preston office and travelling to clients sites across the UK as and when needed. About you: You have experience in an IT Service Management roles within a Managed Services Provider, technology services organisation or complex enterprise IT environment You have a strong practical knowledge of ITIL 4, with deeper expertise in several core practices such as Change Management, Problem Management, Major Incident Management, Continual Improvement, Service Level Management, Knowledge Management, Service Request Management, IT Asset Management, Service Configuration Management, Measurement and Reporting or Monitoring and Event Management You have experience improving service management maturity in an organisation where processes, behaviours, tooling and governance are still developing You're a skilled facilitator, with the ability to lead governance forums, incident bridges, problem reviews, service improvement forums and cross-functional working groups You have advanced stakeholder management skills with the ability to influence teams across the organisation You hold SC Clearance (or be able to achieve it i.e. UK citizen for 5 years plus) What's in it for you: Salary to £80k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Senior Service Manager (ITIL SC Clearance) opportunity.
Jun 15, 2026
Full time
Senior Service Manager (ITIL SC Clearance) Preston / WFH to £80k Are you a tech savvy, delivery focused Service Manager with MSP experience? You could be progressing your career at a growing software and technology consultancy. As a Senior Service Manager you lead the development and continuous improvement of ITIL practices across a growing managed services environment, ensuring effective governance, operational control and service quality. Collaborating with technical, service delivery and customer facing teams, you will drive adoption of best practices across Incident, Problem, Change, Service Request, Knowledge, Asset and Service Level Management. You will use data, customer feedback, and operational insights to identify improvement opportunities, leveraging automation, AI and service management tooling to enhance efficiency, scalability and customer experience. The role requires strong stakeholder engagement, leadership of service reviews and governance forums and the ability to embed practical, outcome-focused processes that improve performance, reduce risk and support continual service improvement. Location / WFH: You can work from home in a flexible model, also meeting with colleagues in the Preston office and travelling to clients sites across the UK as and when needed. About you: You have experience in an IT Service Management roles within a Managed Services Provider, technology services organisation or complex enterprise IT environment You have a strong practical knowledge of ITIL 4, with deeper expertise in several core practices such as Change Management, Problem Management, Major Incident Management, Continual Improvement, Service Level Management, Knowledge Management, Service Request Management, IT Asset Management, Service Configuration Management, Measurement and Reporting or Monitoring and Event Management You have experience improving service management maturity in an organisation where processes, behaviours, tooling and governance are still developing You're a skilled facilitator, with the ability to lead governance forums, incident bridges, problem reviews, service improvement forums and cross-functional working groups You have advanced stakeholder management skills with the ability to influence teams across the organisation You hold SC Clearance (or be able to achieve it i.e. UK citizen for 5 years plus) What's in it for you: Salary to £80k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Senior Service Manager (ITIL SC Clearance) opportunity.
TUI
Retail Manager
TUI Cheltenham, Gloucestershire
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Store Manager at our Cheltenham store, you'll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary of £15.34 per hourBe rewarded for exceeding your targets with our commission and discretionary bonus schemesEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance. ABOUT THE JOB Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings Develop your team to be proactive and investigate and resolve every question or complaint. If things don't go quite right, you'll be confident to step in and take ownershipYou'll use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our businessAs technology advances so does TUI, you'll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey Drive your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets' Recruit and retain talent, maintaining high levels of engagement and low levels of attrition. ABOUT YOU Proven passion for leading by example and delivering excellent customer service Confident and fun motivator with a strong drive to achieve goals and sales targetsComfortable to handle and prioritise multiple tasks in a fast-paced environment and bounce back from challenges Able to embrace change easily and adapt quickly to new ways of workingFair and inclusive management style who recognises people are our most valued asset Skilled mentor who communicates effectively, leads and develops your team and retains talentAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
Jun 15, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Store Manager at our Cheltenham store, you'll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary of £15.34 per hourBe rewarded for exceeding your targets with our commission and discretionary bonus schemesEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance. ABOUT THE JOB Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings Develop your team to be proactive and investigate and resolve every question or complaint. If things don't go quite right, you'll be confident to step in and take ownershipYou'll use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our businessAs technology advances so does TUI, you'll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey Drive your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets' Recruit and retain talent, maintaining high levels of engagement and low levels of attrition. ABOUT YOU Proven passion for leading by example and delivering excellent customer service Confident and fun motivator with a strong drive to achieve goals and sales targetsComfortable to handle and prioritise multiple tasks in a fast-paced environment and bounce back from challenges Able to embrace change easily and adapt quickly to new ways of workingFair and inclusive management style who recognises people are our most valued asset Skilled mentor who communicates effectively, leads and develops your team and retains talentAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know. Please note, if you've been interviewed for this role within the last 6 months, we're unable to consider a further application at this time.
TUI
Senior Long Term Planning Manager
TUI Luton, Bedfordshire
This role sits within Airline Commercial and Network Planning & B2B Sales (SD_0654) and reports to Head of Long Term Network Strategy. We're looking for a strategic thinker to shape our airline network across multiple markets, translating big-picture strategy into actionable plans that optimise capacity, fleet utilisation, and route profitability. This vacancy can be located at any of our headquarters of our AOC locations - namely Luton, Rijswijk, Zaventem, Ostend, Stockholm or Hannover. This vacancy will close on 16/6/2026. ABOUT OUR OFFER Personal benefits: Attractive remuneration, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB You'll develop and implement long-term regional network plans, analysing market trends, customer demand patterns, and competitor activity to optimise route networks and connectivity.Supporting fleet investment decisions is key-you'll provide detailed scenario analysis and long-term forecasting insights to ensure our plans contribute to fleet efficiency and growth objectives.Through robust analysis and stakeholder engagement, you'll influence fleet acquisition, retirement, and reallocation strategies while modeling seasonal and annual capacity plans.You'll represent TUI Airline in regional forums, regulatory consultations and industry associations, negotiating with senior stakeholders to secure alignment on strategic network decisions.Leading the development of long-term planning processes, tools and methodologies will be central to your role, implementing best-practice frameworks that deepen analytical rigor.Monitoring key planning KPIs-including seat capacity, fleet utilisation and route profitability-you'll identify risks and opportunities, recommending corrective actions and process improvements. ABOUT YOU Proven experience in long-term airline network planning with a strong understanding of market dynamics, demand forecasting, fleet deployment and competitive positioning.Your deep knowledge of airline fleet deployment, route development, and capacity modeling enables you to navigate aircraft economics and seasonal schedule planning effectively.Operating in matrix environments comes naturally to you-you've successfully influenced senior stakeholders and presented complex recommendations persuasively.You understand operational constraints including crew, maintenance, airport limitations, and fleet capabilities, allowing you to identify risks and recommend feasible solutions.Experience in enhancing planning tools, automation and workflow processes demonstrates your commitment to improving efficiency and decision-making.Continuous improvement drives you-you proactively seek opportunities to enhance planning processes, tools and methodologies.This role requires strong business English (written & spoken). From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. SECURITY STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).
Jun 15, 2026
Full time
This role sits within Airline Commercial and Network Planning & B2B Sales (SD_0654) and reports to Head of Long Term Network Strategy. We're looking for a strategic thinker to shape our airline network across multiple markets, translating big-picture strategy into actionable plans that optimise capacity, fleet utilisation, and route profitability. This vacancy can be located at any of our headquarters of our AOC locations - namely Luton, Rijswijk, Zaventem, Ostend, Stockholm or Hannover. This vacancy will close on 16/6/2026. ABOUT OUR OFFER Personal benefits: Attractive remuneration, generous travel benefits, extensive health & well-being support, and more.Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation. ABOUT THE JOB You'll develop and implement long-term regional network plans, analysing market trends, customer demand patterns, and competitor activity to optimise route networks and connectivity.Supporting fleet investment decisions is key-you'll provide detailed scenario analysis and long-term forecasting insights to ensure our plans contribute to fleet efficiency and growth objectives.Through robust analysis and stakeholder engagement, you'll influence fleet acquisition, retirement, and reallocation strategies while modeling seasonal and annual capacity plans.You'll represent TUI Airline in regional forums, regulatory consultations and industry associations, negotiating with senior stakeholders to secure alignment on strategic network decisions.Leading the development of long-term planning processes, tools and methodologies will be central to your role, implementing best-practice frameworks that deepen analytical rigor.Monitoring key planning KPIs-including seat capacity, fleet utilisation and route profitability-you'll identify risks and opportunities, recommending corrective actions and process improvements. ABOUT YOU Proven experience in long-term airline network planning with a strong understanding of market dynamics, demand forecasting, fleet deployment and competitive positioning.Your deep knowledge of airline fleet deployment, route development, and capacity modeling enables you to navigate aircraft economics and seasonal schedule planning effectively.Operating in matrix environments comes naturally to you-you've successfully influenced senior stakeholders and presented complex recommendations persuasively.You understand operational constraints including crew, maintenance, airport limitations, and fleet capabilities, allowing you to identify risks and recommend feasible solutions.Experience in enhancing planning tools, automation and workflow processes demonstrates your commitment to improving efficiency and decision-making.Continuous improvement drives you-you proactively seek opportunities to enhance planning processes, tools and methodologies.This role requires strong business English (written & spoken). From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know. SECURITY STATEMENT At TUI, safety is our top priority. We conduct thorough background checks on all employees who join our Airline. Rest assured; we'll guide you on the necessary information you need to provide at each stage. Please note that if you are applying for a role in the UK, you must ensure you can provide a full 5 years referencing, plus a criminal record check for all countries you've resided in for more than 6 months in the past 5 years (some costs may apply).
Lidl GB
Retail Shift Manager
Lidl GB Wellington, Somerset
Summary £15.45 - £15.95 per hour 35 - 40 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Jun 15, 2026
Full time
Summary £15.45 - £15.95 per hour 35 - 40 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Five Guys
Shift Manager
Five Guys Camberley, Surrey
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 15, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
CPJ Recruitment
Field Account Manager
CPJ Recruitment City, Leeds
Perfect role for a candidate wanting to PROGRESS into a field relationship / account management role Field Account Manager Decorative Interior Wall Systems The Role This is a field-based account management position focused on building and developing long-term relationships across the plumbing and heating merchant channel in Yorkshire. You will take ownership of a defined territory, managing a portfolio of both national and independent merchant branches. The role is centred around becoming a trusted, consistent presence at branch level , working closely with branch teams, installers and contractors who ultimately influence product demand and recommendation. This is not a transactional or pushy sales role. Success comes from credibility, regular engagement and strong relationships that naturally drive product usage over time. You will be responsible for: Managing and developing relationships across merchant / retail branches within your territory Building strong partnerships with branch teams, installers and contractors Driving awareness and usage of decorative interior wall systems through regular engagement Providing product support and guidance to branch staff and trade professionals Increasing visibility and recommendation at branch level Working closely with internal teams to support account growth and service delivery Identifying opportunities to strengthen relationships and deepen account penetration The Company A well-established and growing manufacturer of decorative interior wall systems used across residential, commercial, hospitality and leisure environments. Their products provide a modern, practical and design-led alternative to traditional tiled surfaces and are supplied through a strong network of plumbing and heating merchants across the UK. The business is built on long-term partnerships, quality products and strong service levels, with a reputation for supporting customers rather than operating in a purely transactional sales environment. They continue to invest in product development and expansion across the UK merchant channel. This fantastic organisation have successfully nurtured and developed entry level field sales professionals and developed their thriving careers. The Candidate This role would suit someone looking to take their first step into field sales or develop within a structured account management career path . We are looking for someone who: We are looking for a natural relationship builder NOT transactional hard sales! Attitude / personality and coach-ability is more important that experience. ANY backgrounds welcome to apply! This is an excellent opportunity for someone looking to move into field sales the right way, building a career based on relationships, credibility and territory ownership rather than hard selling. The Package Basic salary circa £32,000 20% bonus Hybrid company car 25 days holiday plus bank holidays Pension scheme Mobile phone & laptop Full training and structured progression into field account management Ref: CPJ1786
Jun 15, 2026
Full time
Perfect role for a candidate wanting to PROGRESS into a field relationship / account management role Field Account Manager Decorative Interior Wall Systems The Role This is a field-based account management position focused on building and developing long-term relationships across the plumbing and heating merchant channel in Yorkshire. You will take ownership of a defined territory, managing a portfolio of both national and independent merchant branches. The role is centred around becoming a trusted, consistent presence at branch level , working closely with branch teams, installers and contractors who ultimately influence product demand and recommendation. This is not a transactional or pushy sales role. Success comes from credibility, regular engagement and strong relationships that naturally drive product usage over time. You will be responsible for: Managing and developing relationships across merchant / retail branches within your territory Building strong partnerships with branch teams, installers and contractors Driving awareness and usage of decorative interior wall systems through regular engagement Providing product support and guidance to branch staff and trade professionals Increasing visibility and recommendation at branch level Working closely with internal teams to support account growth and service delivery Identifying opportunities to strengthen relationships and deepen account penetration The Company A well-established and growing manufacturer of decorative interior wall systems used across residential, commercial, hospitality and leisure environments. Their products provide a modern, practical and design-led alternative to traditional tiled surfaces and are supplied through a strong network of plumbing and heating merchants across the UK. The business is built on long-term partnerships, quality products and strong service levels, with a reputation for supporting customers rather than operating in a purely transactional sales environment. They continue to invest in product development and expansion across the UK merchant channel. This fantastic organisation have successfully nurtured and developed entry level field sales professionals and developed their thriving careers. The Candidate This role would suit someone looking to take their first step into field sales or develop within a structured account management career path . We are looking for someone who: We are looking for a natural relationship builder NOT transactional hard sales! Attitude / personality and coach-ability is more important that experience. ANY backgrounds welcome to apply! This is an excellent opportunity for someone looking to move into field sales the right way, building a career based on relationships, credibility and territory ownership rather than hard selling. The Package Basic salary circa £32,000 20% bonus Hybrid company car 25 days holiday plus bank holidays Pension scheme Mobile phone & laptop Full training and structured progression into field account management Ref: CPJ1786
AWE
P6 Senior Planner
AWE Aldermaston, Berkshire
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £49,830 - £78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
Jun 15, 2026
Full time
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £49,830 - £78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
AWE
P6 Senior Planner (AWE)
AWE Aldermaston, Berkshire
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £49,830 - £78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
Jun 15, 2026
Full time
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: Salary from £49,830 - £78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
Government Digital & Data
Data Quality Product and Delivery Manager - Department for Energy Security & Net Zero - SEO
Government Digital & Data
Location Birmingham, Bristol, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Integrated Corporate Services (ICS) is a shared corporate service. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT). Our team of over 400 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field. We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below. Find Out More You can also follow our LinkedIn Careers Page: Job description Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers. The team We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data and we work collaboratively with partners to continue to deliver exceptional services. Join ICS Digital at the Cutting Edge of Government Digital Strategy! ICS Digital is seeking a dynamic Product & Delivery Manager to lead the charge in revolutionising data quality management for the Department for Energy Security and Net Zero (DESNZ) and the Department for Science, Innovation and Technology (DSIT). As a member of our Data Quality team, you'll be at the forefront of designing and delivering automated solutions that safeguard vital departmental data repositories. Our ambitious roadmap includes developing state-of-the-art data loss prevention processes, AI governance guardrails and automated data lifecycle management. We pursue the integration of cutting-edge AI capabilities to enrich metadata and empower confident decision-making on data handling. Your focus will be on leveraging the latest within Microsoft 365 tech stack to support these ambitions, with particular focus on Microsoft Purview, PowerAutomate, PowerBI, Copilot Studio, and SharePoint Knowledge Agent, and Agent 365. As Product and Delivery Manager, you will work with a small but mighty team, containing both permanent and contract resources including developers, business analysts, UX content designers and information architects. You'll work hand-in-hand with fellow product owners and senior leaders across ICS Digital to deliver the ICS Digital Strategy which aligns with the Roadmap for Modern Digital Government. We are looking for a hard-working, forward-thinking person with strong interpersonal and analytical skills who enjoy working collaboratively with others to solve problems. Be part of the team that's shaping the future of government digital strategy. Visit our blog to learn more about us and our work: click here To find out more about the Government Digital & Data profession visit: click here Person specification Key responsibilities: As Product and Delivery Manager, you will be responsible for supporting the successful planning and delivery of data quality and data governance projects, ensuring work is controlled effectively and delivered in line with agreed scope, time, cost and quality expectations. Work collaboratively with users, subject matter experts, content owners, software developers, and senior stakeholders to define requirements and agree priorities. Based on requirements and priorities, develop product visions and roadmaps, create user stories and manage product backlogs. Supported by the project team, manage the delivery of products and services through the lifecycle phases, and track outcomes, key performance indicators and benefits. Support project governance and assurance activity, ensuring appropriate documentation, reporting and decision-making are in place and aligned with departmental and cross-government standards. Run ceremonies including sprint reviews, retrospectives and daily standups, lead the team in Agile working practices, and promote collaboration and continuous improvement. Manage risks, issues, assumptions and dependencies, escalating where appropriate and work with the team to resolve blockers and maintain momentum. Monitor delivery performance, budgets and resource, and manage suppliers and contracts where needed. Monitor new releases in the Microsoft roadmap and leverage new features for the business and evaluate potential app integrations. The above responsibilities are not exhaustive, and the post holders may be required to undertake some additional tasks not listed above, within the remit of their grade, to support the team. Essential Criteria: Experience in project management. Background in Agile and Lean practices, with the ability apply appropriate methodologies. Experience of working as a Product Manager/Owner in a Technology Dev/Ops environment. Ability to influence and challenge stakeholders and manage conflicting priorities. Good presentation skills, with ability to vary detail and complexity based on audience. Desirable Criteria: Certified in AgilePM Foundation and Practitioner Experience in managing product backlog for Microsoft products Experience using JIRA for managing project delivery We welcome candidates with experience in other digital areas, such as a delivery management or business analysis. It is unusual that all candidates will meet all the desirable criteria. If your skills and experience look slightly different from what we have identified and you think you can bring value to the Info Gov Product and Delivery Manager role and the team, we strongly encourage you to apply. We'd love to hear from you!
Jun 15, 2026
Full time
Location Birmingham, Bristol, Cardiff, Darlington, Edinburgh, London, Salford About the job Job summary The Integrated Corporate Services (ICS) is a shared corporate service. It provides corporate services (HR, Finance, Digital, Commercial, Security and Estates) across the Department for Energy Security & Net Zero (DESNZ) and the Department for Science, Innovation & Technology (DSIT). Our team of over 400 professionals will be leading the way in how these functions will be delivered in the future. Our ambition is to be the leading provider of integrated corporate services for government and set the standard for quality, efficiency, and innovation in our field. We offer great working benefits including a world-class pension, flexible working options and a career where your learning and development is taken seriously. We are enormously proud to be a Disability Confident Leader employer. We support candidates with adjustments throughout our recruitment process. Information about disability confidence and just some examples of the adjustments that you can request can be found in the reasonable adjustment section below. Find Out More You can also follow our LinkedIn Careers Page: Job description Join ICS Digital, where innovation meets expertise to create digital solutions. We are a cohesive digital community who work in the open, solving problems together and fostering a culture of transparency and collaboration. Our commitment to user-focused design and data-driven decision-making ensures that we deliver accessible services tailored to the needs of our customers. The team We support Departments by delivering core technology services which help them achieve strategic and policy objectives. We put the user at the heart of what we do, and we take an interactive approach to service delivery. Our decisions are driven by data and we work collaboratively with partners to continue to deliver exceptional services. Join ICS Digital at the Cutting Edge of Government Digital Strategy! ICS Digital is seeking a dynamic Product & Delivery Manager to lead the charge in revolutionising data quality management for the Department for Energy Security and Net Zero (DESNZ) and the Department for Science, Innovation and Technology (DSIT). As a member of our Data Quality team, you'll be at the forefront of designing and delivering automated solutions that safeguard vital departmental data repositories. Our ambitious roadmap includes developing state-of-the-art data loss prevention processes, AI governance guardrails and automated data lifecycle management. We pursue the integration of cutting-edge AI capabilities to enrich metadata and empower confident decision-making on data handling. Your focus will be on leveraging the latest within Microsoft 365 tech stack to support these ambitions, with particular focus on Microsoft Purview, PowerAutomate, PowerBI, Copilot Studio, and SharePoint Knowledge Agent, and Agent 365. As Product and Delivery Manager, you will work with a small but mighty team, containing both permanent and contract resources including developers, business analysts, UX content designers and information architects. You'll work hand-in-hand with fellow product owners and senior leaders across ICS Digital to deliver the ICS Digital Strategy which aligns with the Roadmap for Modern Digital Government. We are looking for a hard-working, forward-thinking person with strong interpersonal and analytical skills who enjoy working collaboratively with others to solve problems. Be part of the team that's shaping the future of government digital strategy. Visit our blog to learn more about us and our work: click here To find out more about the Government Digital & Data profession visit: click here Person specification Key responsibilities: As Product and Delivery Manager, you will be responsible for supporting the successful planning and delivery of data quality and data governance projects, ensuring work is controlled effectively and delivered in line with agreed scope, time, cost and quality expectations. Work collaboratively with users, subject matter experts, content owners, software developers, and senior stakeholders to define requirements and agree priorities. Based on requirements and priorities, develop product visions and roadmaps, create user stories and manage product backlogs. Supported by the project team, manage the delivery of products and services through the lifecycle phases, and track outcomes, key performance indicators and benefits. Support project governance and assurance activity, ensuring appropriate documentation, reporting and decision-making are in place and aligned with departmental and cross-government standards. Run ceremonies including sprint reviews, retrospectives and daily standups, lead the team in Agile working practices, and promote collaboration and continuous improvement. Manage risks, issues, assumptions and dependencies, escalating where appropriate and work with the team to resolve blockers and maintain momentum. Monitor delivery performance, budgets and resource, and manage suppliers and contracts where needed. Monitor new releases in the Microsoft roadmap and leverage new features for the business and evaluate potential app integrations. The above responsibilities are not exhaustive, and the post holders may be required to undertake some additional tasks not listed above, within the remit of their grade, to support the team. Essential Criteria: Experience in project management. Background in Agile and Lean practices, with the ability apply appropriate methodologies. Experience of working as a Product Manager/Owner in a Technology Dev/Ops environment. Ability to influence and challenge stakeholders and manage conflicting priorities. Good presentation skills, with ability to vary detail and complexity based on audience. Desirable Criteria: Certified in AgilePM Foundation and Practitioner Experience in managing product backlog for Microsoft products Experience using JIRA for managing project delivery We welcome candidates with experience in other digital areas, such as a delivery management or business analysis. It is unusual that all candidates will meet all the desirable criteria. If your skills and experience look slightly different from what we have identified and you think you can bring value to the Info Gov Product and Delivery Manager role and the team, we strongly encourage you to apply. We'd love to hear from you!
Government Digital & Data
Senior Dynamics Developer - Intellectual Property Office - SEO
Government Digital & Data Newport, Gwent
Location Newport, NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing
Jun 15, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Senior Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. A Senior Developer is expected to contribute to the technical strategy for the department. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. This is a rolling recruitment exercise. Applications will be assessed at regular intervals against the published criteria. Selection decisions will be made on merit, following fair and open competition, in line with the Civil Service Commission's Recruitment Principles. We may appoint candidates as assessment stages are completed and may close the advert early or create a reserve list where sufficient candidates are identified. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Apps in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop PowerApps integrations with other Azure components such as Logic Apps, Azure Service Bus and Azure Functions Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify and manage defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Embrace a continuous improvement ethos Responsible for ensuring that the team test and build activities follow agreed governance and processes Proactively apply HMG IA technical security controls according to ISO 27001 & the Security Policy Framework (SPF) Behavioural Understanding yourself to be a leader (and the impact of your behaviour on others in a project team focused on results) Engaging Stakeholders (for mutually beneficial collaborative relationships outside of the team) Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Work across several multi-disciplinary teams to deliver highly focused and successful digital services Provide project / delivery management support when required Effective management and delegation of tasks within the team Applies "progress over perfection" principle Takes full responsibility for decisions and delivers Inner composure, recovers quickly from setbacks and learns from the experience Highly driven & inspires others to move things along and make things happen Personal and Team Development Drive your own training and self-development, keeping skills up to date and learning new skills Promote and display the IPO and Civil Service Values Guides more junior members in their personal development Coaches and mentors' colleagues Continuously improves technical knowledge and stays abreast of latest trends Shares knowledge of tools and techniques with your wider team and the business stakeholders Person specification Essential Experience Has been a key player in delivering technical solutions as part of large projects Experienced with modern delivery models such as Scrum and other Agile methodologies Advocate of DevOps principles Experience working in a Microsoft Azure Cloud first team Experience with Azure DevOps Essential Technical Experience of MS Dynamics CRM and PowerApps platform Has a deep understanding of architectural principals such as SOA and Micro-Services Technical aptitude Proficiency in one or more of these languages: C#, Python, JavaScript, Typescript Experience writing and implementing Unit Testing
Government Digital & Data
Lead User Researcher - Intellectual Property Office - SEO
Government Digital & Data Newport, Gwent
Location Newport, NP10 8QQ About the job Job summary Lead User Researcher At the IPO, as a Lead User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs of our customers and our colleagues. You will have strong experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your allocated project and be able to lead, support and collaborate across projects and professions when needed. You will be joining a well-established, inclusive and close-knit team of professionals who are passionate about improving the experiences of our users. You can expect a warm welcome, and to be supported in all aspects of personal and professional development. You'll be encouraged to spend time developing your skills and supported to gain or maintain professional qualifications and accreditations. This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description At this level, you will be expected to: Plan and deliver user research to support your allocated project Support and champion user-centred practices in teams to ensure that teams take a user-centred approach to service design and delivery Work with others to align user research activities with wider plans to inform a service proposition Mentor, coach and train B1 (junior)/B2 (mid-weight)/B3 (Senior) User Researchers (line management is not currently required, but may feature as the team grows) Lead user research planning - define research objectives, methodology, sampling approach and give recommendations, ensuring that the needs of all users are considered in design and delivery. Lead the application of user research methods in practise and provide support and advice to colleagues on choice of methods where required to increase your user research toolkit. Lead the development and promotion of research strategies to understand user needs for a service, and continually test and improve the service Confidently present findings that inform wider decisions to key internal and external stakeholders and support at departmental service assessments Actively contribute to the user research community across government Person specification Experience in delivering user research in an AGILE project environment Strong understanding of user-centred practices Strong understanding of the GDS Service Manual
Jun 15, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Lead User Researcher At the IPO, as a Lead User Researcher, you will be a key member of the user research team, working at the forefront of our digital Transformation program. You will work to deliver radical changes to our services that meet the needs of our customers and our colleagues. You will have strong experience of practical user research and an understanding of different methodologies. You will be able to plan, lead and execute user research activities in your allocated project and be able to lead, support and collaborate across projects and professions when needed. You will be joining a well-established, inclusive and close-knit team of professionals who are passionate about improving the experiences of our users. You can expect a warm welcome, and to be supported in all aspects of personal and professional development. You'll be encouraged to spend time developing your skills and supported to gain or maintain professional qualifications and accreditations. This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. Job description At this level, you will be expected to: Plan and deliver user research to support your allocated project Support and champion user-centred practices in teams to ensure that teams take a user-centred approach to service design and delivery Work with others to align user research activities with wider plans to inform a service proposition Mentor, coach and train B1 (junior)/B2 (mid-weight)/B3 (Senior) User Researchers (line management is not currently required, but may feature as the team grows) Lead user research planning - define research objectives, methodology, sampling approach and give recommendations, ensuring that the needs of all users are considered in design and delivery. Lead the application of user research methods in practise and provide support and advice to colleagues on choice of methods where required to increase your user research toolkit. Lead the development and promotion of research strategies to understand user needs for a service, and continually test and improve the service Confidently present findings that inform wider decisions to key internal and external stakeholders and support at departmental service assessments Actively contribute to the user research community across government Person specification Experience in delivering user research in an AGILE project environment Strong understanding of user-centred practices Strong understanding of the GDS Service Manual
Government Digital & Data
Dynamics Developer - Intellectual Property Office - HEO
Government Digital & Data Newport, Gwent
Location Newport, NP10 8QQ About the job Job summary Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Promote and display the IPO and Civil Service Values Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Embrace a continuous improvement ethos Personal and Team Development Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Person specification Essential Criteria Essential Experience Experience in delivering technical solutions Experience with modern delivery models such as Scrum and Agile Understanding of DevOps principles Experience of working with cloud technologies such as Azure Essential Technical Experience of MS Dynamics CRM and/or Power Platform
Jun 15, 2026
Full time
Location Newport, NP10 8QQ About the job Job summary Dynamics Developer The IPO is a modern organisation which depends on its IT services to operate and innovate effectively. To provide up to date services to our customers systems need to be developed, improved, and maintained. This position plays a pivotal role in ensuring the core applications are reviewed and continually improved. You will need the appetite to learn new technologies and methodologies for delivering high quality IT services. In this role you will work within a multi-disciplined squad using several technologies to build enterprise grade services. You will be expected to be proactive and take accountability for the squad assigned deliveries. The role will also require the investigation, diagnosis and fix of any system issues. Opportunities to contribute to the technical strategy are also available. As a multi-skilled individual specialising in MS Dynamics and Power Apps, you will have the opportunities to develop and mature skills in a core role but extend this to skills typically aligned to other role types. You will have a high level of input in defining which additional skills you can develop. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in our Newport Office . The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office. The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application. Job description Main duties consist of but are not limited to: Technical Be responsible for the design, coding, configuration, testing and documentation of large, complex or mission critical applications in a cloud first environment using Dynamics and Power Platform in MS Azure Configure and customise both model model-driven and canvas apps Develop Power Automate Flows via connectors to the Dataverse and other data sources Develop Power platform integrations with other Azure components such as Logic Apps, Azure Service Bus, Azure Functions and SharePoint Work closely with test engineers to reach a common understanding of acceptance criteria, the code base and test coverage Proactively investigate problems and opportunities in existing processes, evaluating and communicating findings and recommendations to stakeholders Identify defects, incidents, risks and issues in line with IPO standards Work within a multi-disciplinary team to deliver highly user focused and successful digital services ensuring governance standards are adhered to Assist in implementing toolkits and APIs for purposes such as integration, performance optimisation, security and scalability Behavioural Work collaboratively with IT and stakeholders, share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Keeping an open mind and exploring innovative ways to solve problems, working in a fail-fast fashion to provide required functionality Promote and display the IPO and Civil Service Values Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Embrace a continuous improvement ethos Personal and Team Development Share knowledge and expertise with your wider team, aspire to be a role model within the organisation, champion our culture of learning, development, cross-company collaboration and teamwork Drive your own training and self-development, keeping skills up to date and learning new skills Person specification Essential Criteria Essential Experience Experience in delivering technical solutions Experience with modern delivery models such as Scrum and Agile Understanding of DevOps principles Experience of working with cloud technologies such as Azure Essential Technical Experience of MS Dynamics CRM and/or Power Platform
TUI
Retail Manager
TUI Witney, Oxfordshire
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Store Manager at our Witney store, you'll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary of £15.34 per hourBe rewarded for exceeding your targets with our commission and discretionary bonus schemesEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance. ABOUT THE JOB Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings Develop your team to be proactive and investigate and resolve every question or complaint. If things don't go quite right, you'll be confident to step in and take ownershipYou'll use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our businessAs technology advances so does TUI, you'll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey Drive your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets' Recruit and retain talent, maintaining high levels of engagement and low levels of attrition. ABOUT YOU Proven passion for leading by example and delivering excellent customer service Confident and fun motivator with a strong drive to achieve goals and sales targetsComfortable to handle and prioritise multiple tasks in a fast-paced environment and bounce back from challenges Able to embrace change easily and adapt quickly to new ways of workingFair and inclusive management style who recognises people are our most valued asset Skilled mentor who communicates effectively, leads and develops your team and retains talentAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Jun 15, 2026
Full time
Here at TUI, you'll find we're an inclusive company with a culture of care and by joining the Retail Team as a Store Manager at our Witney store, you'll lead a team to become destination experts to recommend and sell holidays, Cruise, UK Breaks and additional products whilst delivering exceptional sales and service results. You'll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you'll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. ABOUT OUR OFFER TUI offers much more than just a starting salary of £15.34 per hourBe rewarded for exceeding your targets with our commission and discretionary bonus schemesEnjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time offBenefit from our Health and Wellbeing across key areas - Financial, Health, Social, Community and CareerInvestment in your development and career progression Pension scheme and life assurance. ABOUT THE JOB Lead by example and role model our company values to inspire and coach your team whilst embracing change and rising to the demands that this role brings Develop your team to be proactive and investigate and resolve every question or complaint. If things don't go quite right, you'll be confident to step in and take ownershipYou'll use customer feedback and insights to spot trends and find new ways to improve customer satisfaction and loyalty to grow our businessAs technology advances so does TUI, you'll work with a variety of systems empowering you to enhance your knowledge to improve our customer digital journey Drive your team to exceed company sales and service goals, in Retail we call it 'Smashing your Targets' Recruit and retain talent, maintaining high levels of engagement and low levels of attrition. ABOUT YOU Proven passion for leading by example and delivering excellent customer service Confident and fun motivator with a strong drive to achieve goals and sales targetsComfortable to handle and prioritise multiple tasks in a fast-paced environment and bounce back from challenges Able to embrace change easily and adapt quickly to new ways of workingFair and inclusive management style who recognises people are our most valued asset Skilled mentor who communicates effectively, leads and develops your team and retains talentAble to work a varied shift pattern each week in-line with shop opening and closing times. From a workplace to a place to belong. At TUI we embrace diversity, equity and inclusion, encouraging everyone to come as you are, because together, our potential is limitless. We're committed to supporting candidates with disabilities and impairments so if you require any support, please let us know.
Lidl GB
Retail Shift Manager
Lidl GB New Milton, Hampshire
Summary £15.45 - £15.95 per hour 40 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Jun 15, 2026
Full time
Summary £15.45 - £15.95 per hour 40 hour contract shifts 5am - 11pm 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Five Guys
Shift Manager
Five Guys City, York
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 15, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Adecco
Parking Appeals & Processing Officer - PCN
Adecco
Location: Ealing (Hybrid / Office-based - up to 5 days per week, workload dependent) Contract: 3 months ( strong likelihood of extension) Start Date: ASAP Interviews: ASAP Pay Rates £20.96 per hour (PAYE) £27.33 per hour (Umbrella) About the Role Ealing Council is seeking an experienced Parking Appeals & Processing Officer to support the Business Processing Manager in delivering a high-performing parking administration service. This is a hands-on, legislation-driven role focused on parking appeals, statutory compliance, complex customer correspondence, and professional representation at London Tribunals . Post subject to safer recruitment practices - DBS required. Key Responsibilities Prepare and present appeal cases to London Tribunals, including evidence collation and attendance at hearings Assess and respond to PCN representations , applying discretion in line with legislation and Council policy Update PCN and permit cases on parking systems; produce accurate Excel-based reports and statistics Handle PCN and permit enquiries by phone, email and post, including complaints and MP / Member enquiries Support special projects such as Controlled Parking Zones and website content updates Stay up to date with parking legislation and embed changes into daily practice Assist with training and induction of new team members Liaise with internal and external stakeholders: London Tribunals, DVLA, Police, bailiffs & Legal Services Process non-automated permits, refunds, cancellations and debt registrations Manage challenging and confrontational situations with professionalism and empathy Work flexibly, including evenings, weekends and across borough sites when required Key Performance Indicators High first-contact resolution for PCN & permit enquiries Consistent achievement of statutory deadlines and SLAs Strong outcomes and quality in appeal submissions Reduction in repeat correspondence Customer complaints resolved within agreed timescales Essential Experience, Skills & Knowledge ( All criteria must be addressed in application ) Solid working knowledge of parking legislation, codes of practice and council policies Proven experience preparing appeal submissions for London Tribunals or Court Strong background responding to complex written correspondence and complaints Confident representing the Council at appeal hearings Excellent IT skills: MS Word, Excel and parking administration systems Ability to prioritise workloads and perform under pressure Experience handling difficult or confrontational customers Strong research, reporting and analytical skills Clear, fair and professional written and verbal communication Understanding of Equal Opportunities, public-sector values and customer service standards Full professional fluency in spoken and written English Essential Qualifications Prior experience within Parking Services (ideally large, multi-functional organisations) Evidence of continuous professional development GCSE English & Maths (Grades A-C or equivalent) Desirable Experience Responding to PCN-related emails and escalated complaints Hands-on processing of PCN representations Excellent attendance and timekeeping Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jun 15, 2026
Contractor
Location: Ealing (Hybrid / Office-based - up to 5 days per week, workload dependent) Contract: 3 months ( strong likelihood of extension) Start Date: ASAP Interviews: ASAP Pay Rates £20.96 per hour (PAYE) £27.33 per hour (Umbrella) About the Role Ealing Council is seeking an experienced Parking Appeals & Processing Officer to support the Business Processing Manager in delivering a high-performing parking administration service. This is a hands-on, legislation-driven role focused on parking appeals, statutory compliance, complex customer correspondence, and professional representation at London Tribunals . Post subject to safer recruitment practices - DBS required. Key Responsibilities Prepare and present appeal cases to London Tribunals, including evidence collation and attendance at hearings Assess and respond to PCN representations , applying discretion in line with legislation and Council policy Update PCN and permit cases on parking systems; produce accurate Excel-based reports and statistics Handle PCN and permit enquiries by phone, email and post, including complaints and MP / Member enquiries Support special projects such as Controlled Parking Zones and website content updates Stay up to date with parking legislation and embed changes into daily practice Assist with training and induction of new team members Liaise with internal and external stakeholders: London Tribunals, DVLA, Police, bailiffs & Legal Services Process non-automated permits, refunds, cancellations and debt registrations Manage challenging and confrontational situations with professionalism and empathy Work flexibly, including evenings, weekends and across borough sites when required Key Performance Indicators High first-contact resolution for PCN & permit enquiries Consistent achievement of statutory deadlines and SLAs Strong outcomes and quality in appeal submissions Reduction in repeat correspondence Customer complaints resolved within agreed timescales Essential Experience, Skills & Knowledge ( All criteria must be addressed in application ) Solid working knowledge of parking legislation, codes of practice and council policies Proven experience preparing appeal submissions for London Tribunals or Court Strong background responding to complex written correspondence and complaints Confident representing the Council at appeal hearings Excellent IT skills: MS Word, Excel and parking administration systems Ability to prioritise workloads and perform under pressure Experience handling difficult or confrontational customers Strong research, reporting and analytical skills Clear, fair and professional written and verbal communication Understanding of Equal Opportunities, public-sector values and customer service standards Full professional fluency in spoken and written English Essential Qualifications Prior experience within Parking Services (ideally large, multi-functional organisations) Evidence of continuous professional development GCSE English & Maths (Grades A-C or equivalent) Desirable Experience Responding to PCN-related emails and escalated complaints Hands-on processing of PCN representations Excellent attendance and timekeeping Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

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