Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 14, 2026
Full time
Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Systems Engineer (Server and Cloud Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 £55,000 Hours: 37.5 hours per week The Role We are looking for an experienced Senior Systems Engineer (Server and Cloud Technologies Specialist) with a keen interest in modern infrastructure and cloud technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server and cloud technologies, including Active Directory Domain Services (AD DS) / Active Directory Certificate Services (AD CS) and Public Key Infrastructure (PKI) / Microsoft System Centre Suite, including MECM, DPM, and SCOM / Microsoft Azure (including Azure Files, IaaS Virtual Machines, and Backup and Recovery solutions) / Microsoft 365 / Office 365 and Microsoft Intune. Strong experience in managing Windows Server environments (2016, 2019, 2022, 2025). Proficiency in automation and scripting using PowerShell. Experience with virtualisation and high availability solutions, including Hyper-V (clustered and standalone), Windows Admin Centre, and Failover Clustering. Working knowledge of SQL Server in both clustered and standalone deployments. At least five years experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Experience designing and deploying highly available infrastructure within Microsoft Azure, including the use of Network Virtual Appliances and load balancers. Linux server administration experience. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, we may not be able to provide individual feedback to candidates who are not shortlisted for interview. If we receive a high number of applications, the vacancy may close sooner than advertised. We may also invite candidates to interview before the advertised closing date.
Jun 14, 2026
Full time
Senior Systems Engineer (Server and Cloud Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 £55,000 Hours: 37.5 hours per week The Role We are looking for an experienced Senior Systems Engineer (Server and Cloud Technologies Specialist) with a keen interest in modern infrastructure and cloud technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server and cloud technologies, including Active Directory Domain Services (AD DS) / Active Directory Certificate Services (AD CS) and Public Key Infrastructure (PKI) / Microsoft System Centre Suite, including MECM, DPM, and SCOM / Microsoft Azure (including Azure Files, IaaS Virtual Machines, and Backup and Recovery solutions) / Microsoft 365 / Office 365 and Microsoft Intune. Strong experience in managing Windows Server environments (2016, 2019, 2022, 2025). Proficiency in automation and scripting using PowerShell. Experience with virtualisation and high availability solutions, including Hyper-V (clustered and standalone), Windows Admin Centre, and Failover Clustering. Working knowledge of SQL Server in both clustered and standalone deployments. At least five years experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Experience designing and deploying highly available infrastructure within Microsoft Azure, including the use of Network Virtual Appliances and load balancers. Linux server administration experience. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, we may not be able to provide individual feedback to candidates who are not shortlisted for interview. If we receive a high number of applications, the vacancy may close sooner than advertised. We may also invite candidates to interview before the advertised closing date.
Service Desk Manager Solihull (4 days onsite, 1 day WFH) 45,000 We are looking for an experienced Service Desk Manager to join a growing technology team based in Solihull. The Role You'll be responsible for leading a team of support engineers, ensuring high-quality service delivery, strong SLA performance, and excellent customer satisfaction. This is a hands-on leadership role where you'll combine technical knowledge with people management to drive team success. Key responsibilities include: Managing day-to-day service desk operations and team performance Monitoring SLAs, KPIs, and overall service delivery through reporting tools Acting as an escalation point for technical and client issues Supporting and mentoring team members to improve performance and capability Driving a strong, process-led approach to service delivery Prioritising workloads and ensuring tickets are handled efficiently Collaborating with internal teams to ensure seamless support About You Minimum 5 years' Service Desk Management experience Strong technical support background is essential Proven experience leading and supporting service desk teams Strong understanding of SLA/KPI-driven environments A team player with a hands-on leadership style Process-driven with excellent organisational skills Passionate about helping and developing support staff Excellent communication and stakeholder management skills ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Jun 14, 2026
Full time
Service Desk Manager Solihull (4 days onsite, 1 day WFH) 45,000 We are looking for an experienced Service Desk Manager to join a growing technology team based in Solihull. The Role You'll be responsible for leading a team of support engineers, ensuring high-quality service delivery, strong SLA performance, and excellent customer satisfaction. This is a hands-on leadership role where you'll combine technical knowledge with people management to drive team success. Key responsibilities include: Managing day-to-day service desk operations and team performance Monitoring SLAs, KPIs, and overall service delivery through reporting tools Acting as an escalation point for technical and client issues Supporting and mentoring team members to improve performance and capability Driving a strong, process-led approach to service delivery Prioritising workloads and ensuring tickets are handled efficiently Collaborating with internal teams to ensure seamless support About You Minimum 5 years' Service Desk Management experience Strong technical support background is essential Proven experience leading and supporting service desk teams Strong understanding of SLA/KPI-driven environments A team player with a hands-on leadership style Process-driven with excellent organisational skills Passionate about helping and developing support staff Excellent communication and stakeholder management skills ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Your new companyWe are currently recruiting for an IT Support Engineer to join a pioneering organisation based on Oxford Science Park on a permanent basis. You will be joining a well-established organisation with a strong focus on delivering high-quality IT services to its users. The business places real importance on user experience, service reliability and continuous improvement, providing a collaborative environment where IT plays a key role in day-to-day operations. Your new roleAs an IT Support Engineer, you will provide 1st and some 2nd line technical support across the organisation, resolving the majority of incidents and service requests at the first point of contact. You will support a range of technologies including end-user devices, identity and access management, collaboration platforms and basic audio-visual systems, ensuring a seamless and professional experience for users. You will take ownership of issues from initial logging through to resolution, maintaining clear and timely communication throughout. The role will involve supporting Windows and macOS environments, with some exposure to Linux, alongside managing Joiners, Movers and Leavers processes to ensure accurate provisioning and decommissioning of accounts and equipment. Working within an ITIL-aligned framework, you will ensure tickets are correctly logged, prioritised and documented. You will also contribute to the ongoing improvement of the service through automation, scripting and knowledge sharing, helping to reduce manual effort and prevent repeat incidents. Collaboration with second-line and specialist teams will be key to ensuring effective escalation and identifying root causes. What you'll need to succeedTo be successful in this role, you will bring strong hands-on experience supporting Windows and macOS environments within an enterprise setting. You will have a working knowledge of Microsoft 365, Okta and identity and access management principles, alongside experience operating within ITIL-based service environments. You will be confident using service desk tools such as Jira and will understand ticketing best practice and workflows. Exposure to scripting or automation tools, such as PowerShell or Power Automate, would be advantageous, along with a willingness to continue developing in this area. Strong communication skills are essential, as you will need to translate technical issues into clear, user-friendly language while delivering a consistently professional and empathetic service. What you'll get in returnIn return, you will have the opportunity to work in a supportive and forward-thinking IT team where your contribution to service improvement will be recognised. You will gain exposure to a broad technology stack and be encouraged to develop your skills in automation, process improvement and service management. A salary up to 35,000 plus 2,500 annual travel allowance, full benefits package TBC shortly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 14, 2026
Full time
Your new companyWe are currently recruiting for an IT Support Engineer to join a pioneering organisation based on Oxford Science Park on a permanent basis. You will be joining a well-established organisation with a strong focus on delivering high-quality IT services to its users. The business places real importance on user experience, service reliability and continuous improvement, providing a collaborative environment where IT plays a key role in day-to-day operations. Your new roleAs an IT Support Engineer, you will provide 1st and some 2nd line technical support across the organisation, resolving the majority of incidents and service requests at the first point of contact. You will support a range of technologies including end-user devices, identity and access management, collaboration platforms and basic audio-visual systems, ensuring a seamless and professional experience for users. You will take ownership of issues from initial logging through to resolution, maintaining clear and timely communication throughout. The role will involve supporting Windows and macOS environments, with some exposure to Linux, alongside managing Joiners, Movers and Leavers processes to ensure accurate provisioning and decommissioning of accounts and equipment. Working within an ITIL-aligned framework, you will ensure tickets are correctly logged, prioritised and documented. You will also contribute to the ongoing improvement of the service through automation, scripting and knowledge sharing, helping to reduce manual effort and prevent repeat incidents. Collaboration with second-line and specialist teams will be key to ensuring effective escalation and identifying root causes. What you'll need to succeedTo be successful in this role, you will bring strong hands-on experience supporting Windows and macOS environments within an enterprise setting. You will have a working knowledge of Microsoft 365, Okta and identity and access management principles, alongside experience operating within ITIL-based service environments. You will be confident using service desk tools such as Jira and will understand ticketing best practice and workflows. Exposure to scripting or automation tools, such as PowerShell or Power Automate, would be advantageous, along with a willingness to continue developing in this area. Strong communication skills are essential, as you will need to translate technical issues into clear, user-friendly language while delivering a consistently professional and empathetic service. What you'll get in returnIn return, you will have the opportunity to work in a supportive and forward-thinking IT team where your contribution to service improvement will be recognised. You will gain exposure to a broad technology stack and be encouraged to develop your skills in automation, process improvement and service management. A salary up to 35,000 plus 2,500 annual travel allowance, full benefits package TBC shortly. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Planned Works Coordinator Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time Permanent Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you! We're looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities. What You'll Be Doing Coordinating and scheduling engineer visits for planned and reactive maintenance. Acting as the first point of contact for customer queries and service requests. Maximising engineer utilisation and ensuring SLA compliance. Liaising with internal teams, subcontractors, and suppliers to deliver seamless service. Managing subcontractor bookings and raising orders in line with company procedures. Tracking job completion and ensuring accurate reporting across departments. Supporting national and key account customers with high-level service coordination. Generating KPI and business performance reports to support operational goals. What You'll Be Accountable For Optimising engineering hours and reducing non-productive time. Meeting daily/weekly revenue targets. Ensuring detailed and accurate processing of service calls. Supporting five engineers within your designated business area. What We're Looking For Strong communication skills with customers, engineers, and internal teams. Proven ability to resolve customer issues and manage competing priorities. Commercial awareness and a results-driven mindset. IT literate (Word, Excel, Outlook) and confident working with service databases. Calm, resilient, and flexible under pressure. Experience in a fast-paced service environment is essential. Why Join our client? Be part of a collaborative and supportive team. Make a real impact on service delivery and customer satisfaction. Opportunities for growth and development within a leading service organisation. Ready to take the next step in your career? Apply now or contact us to learn more about this exciting opportunity!
Jun 14, 2026
Full time
Planned Works Coordinator Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time Permanent Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from you! We're looking for a Service Delivery Co-ordinator to join our clients well known and growing business. In this role you will be supporting field engineers and ensuring exceptional service delivery across reactive, preventative, and remedial maintenance activities. What You'll Be Doing Coordinating and scheduling engineer visits for planned and reactive maintenance. Acting as the first point of contact for customer queries and service requests. Maximising engineer utilisation and ensuring SLA compliance. Liaising with internal teams, subcontractors, and suppliers to deliver seamless service. Managing subcontractor bookings and raising orders in line with company procedures. Tracking job completion and ensuring accurate reporting across departments. Supporting national and key account customers with high-level service coordination. Generating KPI and business performance reports to support operational goals. What You'll Be Accountable For Optimising engineering hours and reducing non-productive time. Meeting daily/weekly revenue targets. Ensuring detailed and accurate processing of service calls. Supporting five engineers within your designated business area. What We're Looking For Strong communication skills with customers, engineers, and internal teams. Proven ability to resolve customer issues and manage competing priorities. Commercial awareness and a results-driven mindset. IT literate (Word, Excel, Outlook) and confident working with service databases. Calm, resilient, and flexible under pressure. Experience in a fast-paced service environment is essential. Why Join our client? Be part of a collaborative and supportive team. Make a real impact on service delivery and customer satisfaction. Opportunities for growth and development within a leading service organisation. Ready to take the next step in your career? Apply now or contact us to learn more about this exciting opportunity!
Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 13, 2026
Contractor
Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Vacancy job title: Project Manager - Strategic Remote Access Start Date: ASAP Contract: 3 months (possibility of extension) Location: London (Hybrid) Job description: We are seeking a highly skilled and delivery focused Remote Access Project Manager to lead end to end implementation and optimisation of remote access technologies across a complex, multi domain enterprise environment. This role will oversee projects involving Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT ecosystems, and remote access enablement within FMCG / retail environments, including large scale supermarket operations. The successful candidate will be responsible for driving the delivery of secure, scalable, and high performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross functional engineering, security, and operational teams. Key Responsibilities Lead the end to end delivery of remote access programmes, including Azure Virtual Desktop deployments, Zscaler integrations, and secure connectivity solutions across corporate and store environments. Define project scope, milestones, and delivery plans, ensuring alignment with enterprise architecture, security policies, and operational constraints. Coordinate with engineering, security, OT, and network teams to ensure seamless integration of AVD, Zscaler, and IoT/OT connectivity requirements. Oversee readiness assessments for remote access across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms. Manage stakeholder expectations across technology, operations, retail leadership, and third party vendors, ensuring clear communication and timely decision making. Ensure remote access solutions meet performance, security, and compliance requirements, including identity, device posture, and network segmentation. Develop and maintain project documentation, including RAID logs, delivery plans, architecture alignment packs, and governance artefacts. Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed. Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities. Collaborate with service management teams to ensure operational readiness, handover documentation, and support models are fully defined. Drive continuous improvement across remote access processes, tooling, and user experience. Essential Skills and Experience Proven experience as a Project Manager delivering complex infrastructure or remote access programmes in large enterprises. Deep expertise in Azure Virtual Desktop, including architecture, deployment, scaling, and operational considerations. Strong knowledge of Zscaler technologies, including ZIA, ZPA, and secure remote access patterns. Experience working with Operational Technology (OT) environments and understanding of the unique security and connectivity challenges they present. Understanding of IoT ecosystems, device onboarding, and secure connectivity patterns. FMCG or retail experience, ideally within supermarket or high volume store environments. Strong stakeholder management skills, with the ability to influence senior leaders, technical teams, and operational stakeholders. Prince2, PMP, or equivalent project management accreditation. Excellent communication skills, with the ability to translate technical concepts for non technical audiences. Demonstrated ability to manage multiple workstreams, dependencies, and cross functional delivery teams. Strong understanding of identity, access, and security principles relevant to remote access and cloud based environments. Desirable Skills Experience delivering remote access solutions across multi domain Active Directory or hybrid identity environments. Familiarity with Entra ID, conditional access, and device compliance frameworks. Knowledge of network segmentation, zero trust principles, and secure access architecture. Experience working with store technology platforms, POS systems, handheld devices, or IoT sensors. Understanding of data governance, compliance, and audit requirements in regulated or retail environments. Exposure to automation, scripting, or API driven configuration for remote access platforms. Experience working with third party managed service providers in large scale technology programmes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 13, 2026
Contractor
Vacancy job title: Project Manager - Strategic Remote Access Start Date: ASAP Contract: 3 months (possibility of extension) Location: London (Hybrid) Job description: We are seeking a highly skilled and delivery focused Remote Access Project Manager to lead end to end implementation and optimisation of remote access technologies across a complex, multi domain enterprise environment. This role will oversee projects involving Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT ecosystems, and remote access enablement within FMCG / retail environments, including large scale supermarket operations. The successful candidate will be responsible for driving the delivery of secure, scalable, and high performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross functional engineering, security, and operational teams. Key Responsibilities Lead the end to end delivery of remote access programmes, including Azure Virtual Desktop deployments, Zscaler integrations, and secure connectivity solutions across corporate and store environments. Define project scope, milestones, and delivery plans, ensuring alignment with enterprise architecture, security policies, and operational constraints. Coordinate with engineering, security, OT, and network teams to ensure seamless integration of AVD, Zscaler, and IoT/OT connectivity requirements. Oversee readiness assessments for remote access across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms. Manage stakeholder expectations across technology, operations, retail leadership, and third party vendors, ensuring clear communication and timely decision making. Ensure remote access solutions meet performance, security, and compliance requirements, including identity, device posture, and network segmentation. Develop and maintain project documentation, including RAID logs, delivery plans, architecture alignment packs, and governance artefacts. Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed. Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities. Collaborate with service management teams to ensure operational readiness, handover documentation, and support models are fully defined. Drive continuous improvement across remote access processes, tooling, and user experience. Essential Skills and Experience Proven experience as a Project Manager delivering complex infrastructure or remote access programmes in large enterprises. Deep expertise in Azure Virtual Desktop, including architecture, deployment, scaling, and operational considerations. Strong knowledge of Zscaler technologies, including ZIA, ZPA, and secure remote access patterns. Experience working with Operational Technology (OT) environments and understanding of the unique security and connectivity challenges they present. Understanding of IoT ecosystems, device onboarding, and secure connectivity patterns. FMCG or retail experience, ideally within supermarket or high volume store environments. Strong stakeholder management skills, with the ability to influence senior leaders, technical teams, and operational stakeholders. Prince2, PMP, or equivalent project management accreditation. Excellent communication skills, with the ability to translate technical concepts for non technical audiences. Demonstrated ability to manage multiple workstreams, dependencies, and cross functional delivery teams. Strong understanding of identity, access, and security principles relevant to remote access and cloud based environments. Desirable Skills Experience delivering remote access solutions across multi domain Active Directory or hybrid identity environments. Familiarity with Entra ID, conditional access, and device compliance frameworks. Knowledge of network segmentation, zero trust principles, and secure access architecture. Experience working with store technology platforms, POS systems, handheld devices, or IoT sensors. Understanding of data governance, compliance, and audit requirements in regulated or retail environments. Exposure to automation, scripting, or API driven configuration for remote access platforms. Experience working with third party managed service providers in large scale technology programmes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
JRRL are seeking a capable and proactive IT helpdesk to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects. Key Responsibilities for the IT Helpdesk role: Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution. Supporting clients on-site with strong service focus. Working across Microsoft 365 services including SharePoint, Teams, OneDrive, and Exchange Online. Administering and maintaining Intune for device management, policies, and compliance. Assisting with Azure-based work, including identity, security, and platform administration. Contributing to cyber security improvements and maintaining good security hygiene across systems. Person specification for the IT Helpdesk role: 1-2 years minimum IT experience in IT support or IT engineering. Solid knowledge of Microsoft 365, including SharePoint and Teams. Understanding of cyber security fundamentals and modern workplace best practice. Confident communicator who remains calm under pressure and delivers excellent service. Someone curious, motivated and willing to learn new technologies. Comfortable working in a dog-friendly office. Company Benefits for the IT Helpdesk role: 20 days annual leave plus bank holidays, rising with service to 25 days plus BH A mapped-out career path and super career progression Pension Hybrid (1 day from home) after qualifying period Company socials/outings Free parking onsite This is a permanent, full-time position offering a fantastic opportunity to develop your skills and grow within a supportive team. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
Jun 13, 2026
Full time
JRRL are seeking a capable and proactive IT helpdesk to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects. Key Responsibilities for the IT Helpdesk role: Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution. Supporting clients on-site with strong service focus. Working across Microsoft 365 services including SharePoint, Teams, OneDrive, and Exchange Online. Administering and maintaining Intune for device management, policies, and compliance. Assisting with Azure-based work, including identity, security, and platform administration. Contributing to cyber security improvements and maintaining good security hygiene across systems. Person specification for the IT Helpdesk role: 1-2 years minimum IT experience in IT support or IT engineering. Solid knowledge of Microsoft 365, including SharePoint and Teams. Understanding of cyber security fundamentals and modern workplace best practice. Confident communicator who remains calm under pressure and delivers excellent service. Someone curious, motivated and willing to learn new technologies. Comfortable working in a dog-friendly office. Company Benefits for the IT Helpdesk role: 20 days annual leave plus bank holidays, rising with service to 25 days plus BH A mapped-out career path and super career progression Pension Hybrid (1 day from home) after qualifying period Company socials/outings Free parking onsite This is a permanent, full-time position offering a fantastic opportunity to develop your skills and grow within a supportive team. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Jun 13, 2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.
Jun 13, 2026
Full time
Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.
Onsite Services Engineer Salary: 30,000 per year (plus on call allowance) Working hours: 09:00-17:30 Location: Fully on-site in Lytham St Annes Security Clearance: SC Clearance but candidate can start once their BPSS Clearance comes through We are recruiting for an experienced Onsite Services Engineer to join a busy IT support team delivering high-quality onsite and deskside support services. This is an excellent opportunity for an engineer with strong troubleshooting skills and hands-on hardware experience who enjoys working in customer-facing environments. Key Responsibilities: Provide onsite/deskside and remote support within SLA targets Perform hardware break-fix, device replacements and IMAC activities Diagnose and resolve desktop, hardware, software and connectivity issues Manage ticket updates, escalations and user communication Support additional customer sites where required Skills & Experience: Previous IT Support, Deskside or Field Engineering experience Strong Windows OS and desktop/laptop troubleshooting skills Experience with hardware support, networking and remote access technologies Exposure to Active Directory and Microsoft Office / Office 365 beneficial Strong communication, customer service and problem-solving abilities ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 13, 2026
Full time
Onsite Services Engineer Salary: 30,000 per year (plus on call allowance) Working hours: 09:00-17:30 Location: Fully on-site in Lytham St Annes Security Clearance: SC Clearance but candidate can start once their BPSS Clearance comes through We are recruiting for an experienced Onsite Services Engineer to join a busy IT support team delivering high-quality onsite and deskside support services. This is an excellent opportunity for an engineer with strong troubleshooting skills and hands-on hardware experience who enjoys working in customer-facing environments. Key Responsibilities: Provide onsite/deskside and remote support within SLA targets Perform hardware break-fix, device replacements and IMAC activities Diagnose and resolve desktop, hardware, software and connectivity issues Manage ticket updates, escalations and user communication Support additional customer sites where required Skills & Experience: Previous IT Support, Deskside or Field Engineering experience Strong Windows OS and desktop/laptop troubleshooting skills Experience with hardware support, networking and remote access technologies Exposure to Active Directory and Microsoft Office / Office 365 beneficial Strong communication, customer service and problem-solving abilities ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Jun 13, 2026
Full time
Service Desk Administrator Crayford, Kent (Fully office based) Up to £28,000 (depending on experience) Monday Friday, 08 00 Attega Group is currently partnering with a well-established and growing engineering services business to recruit a Service Desk Administrator to join their busy and dynamic team based in Crayford. This is an excellent opportunity for someone with helpdesk or coordination experience who thrives in a fast-paced environment and enjoys being at the heart of operations. The Role As a Service Desk Administrator, you will be the first point of contact for clients, ensuring a high level of service delivery while supporting the coordination of engineering teams. Your responsibilities will include: Acting as the first point of contact for client enquiries via phone and email Scheduling and prioritising work for engineers, including managing callouts and rotas Providing updates to clients via CRM systems, portals, email, and phone Processing engineer and subcontractor paperwork and maintaining KPI trackers Raising purchase orders and processing invoices Producing quotations following engineering visits Running reports, analysing data, and supporting management with insights Preparing and presenting monthly reports Investigating and resolving customer issues efficiently About You: Have previous experience in a Service Desk, Helpdesk, or Coordinator position Be comfortable working in a fast-paced, high-pressure environment Have strong organisational skills with excellent attention to detail Be confident using Microsoft Office (Word, Excel, Outlook) and CRM systems Possess strong written and verbal communication skills Have a professional and friendly telephone manner Be proactive, adaptable, and customer-focused Be able to work both independently and as part of a team What s in it for You? Salary up to £28,000 depending on experience 25 days holiday + bank holidays Birthday day off Pension scheme Healthcare scheme (after qualifying period) Employee perks platform Regular company social events Ongoing training and development opportunities Supportive and friendly working environment
Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We re growing rapidly and we re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step. The Role: Onsite IT Support Technician You ll be the face of Venom IT onsite diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You ll work independently, think on your feet, and get stuck in across a wide range of environments. What You ll Be Doing: Visiting client sites across the North West to diagnose and resolve IT issues Troubleshooting hardware, software, and connectivity faults Installing & configuring desktops, laptops, printers, and peripherals Handling networking issues: switches, routers, Wi-Fi, cabling Performing basic firewall diagnostics (FortiGate skills = big plus!) Completing structured cabling, patch panels, and terminations Supporting Windows OS & Windows Server environments (AD, Group Policy) Racking, stacking, and cabling network/server equipment Documenting all work clearly in the ticketing system Escalating complex issues to senior engineers when needed What You Need to Succeed: Full UK driving licence + your own vehicle (mileage paid) Proven ability to diagnose IT hardware/software faults Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Basic firewall & network security understanding Experience with structured cabling & cable terminations Solid Windows 10/11 troubleshooting skills Familiar with Windows Server, AD & Group Policy Excellent communication & client-facing skills Highly self-motivated and able to work independently Strong organisational & time-management skills Desirable Extras (Not Essential but Great to Have) MSP or multi-client support experience VMware / virtualisation knowledge FortiGate, SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA / Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts Your birthday off! Holiday buy/sell (up to 3 days) Length of service awards Customer feedback rewards Onsite parking Regular social events + big Christmas party Genuine opportunities for personal development Ready to Join a Team That Values Quality, Growth & Real Technical Skill? If you re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!
Jun 13, 2026
Full time
Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We re growing rapidly and we re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step. The Role: Onsite IT Support Technician You ll be the face of Venom IT onsite diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You ll work independently, think on your feet, and get stuck in across a wide range of environments. What You ll Be Doing: Visiting client sites across the North West to diagnose and resolve IT issues Troubleshooting hardware, software, and connectivity faults Installing & configuring desktops, laptops, printers, and peripherals Handling networking issues: switches, routers, Wi-Fi, cabling Performing basic firewall diagnostics (FortiGate skills = big plus!) Completing structured cabling, patch panels, and terminations Supporting Windows OS & Windows Server environments (AD, Group Policy) Racking, stacking, and cabling network/server equipment Documenting all work clearly in the ticketing system Escalating complex issues to senior engineers when needed What You Need to Succeed: Full UK driving licence + your own vehicle (mileage paid) Proven ability to diagnose IT hardware/software faults Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Basic firewall & network security understanding Experience with structured cabling & cable terminations Solid Windows 10/11 troubleshooting skills Familiar with Windows Server, AD & Group Policy Excellent communication & client-facing skills Highly self-motivated and able to work independently Strong organisational & time-management skills Desirable Extras (Not Essential but Great to Have) MSP or multi-client support experience VMware / virtualisation knowledge FortiGate, SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA / Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts Your birthday off! Holiday buy/sell (up to 3 days) Length of service awards Customer feedback rewards Onsite parking Regular social events + big Christmas party Genuine opportunities for personal development Ready to Join a Team That Values Quality, Growth & Real Technical Skill? If you re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 13, 2026
Full time
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Recruitment Consultant Jobs Australia UK Recruitment Consultants Wanted Are you a Recruitment Consultant in the UK thinking about relocating to Australia? We re supporting experienced UK Recruitment Consultants to secure Recruitment Consultant roles in Australia, offering not just a job, but a genuine lifestyle change. With high demand for skilled recruiters, these Australia-based Recruitment Consultant opportunities offer career growth, excellent earning potential, and a fresh start. Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Jun 13, 2026
Full time
Recruitment Consultant Jobs Australia UK Recruitment Consultants Wanted Are you a Recruitment Consultant in the UK thinking about relocating to Australia? We re supporting experienced UK Recruitment Consultants to secure Recruitment Consultant roles in Australia, offering not just a job, but a genuine lifestyle change. With high demand for skilled recruiters, these Australia-based Recruitment Consultant opportunities offer career growth, excellent earning potential, and a fresh start. Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Your new company Ourclient is looking for Field Systems Engineers (Electrical) to join their team. Your new role As a Field SystemsEngineer, you will support the installation, upgrade, and decommissioning of ITand infrastructure equipment across multiple locations. Your responsibilitieswill include: Installation of desktop equipment including PCs, monitors, and printers Decommissioning and recovery of legacy hardware Installation of structured cabling (Cat5e/Cat6) within depot and operational environments Installation of infrastructure equipment such as power poles and mounting hardware Supporting basic electrical and hardware installation activities Assisting with setup and configuration of IT equipment (training provided where required) Testing and fault-finding to ensure all equipment is operational Travelling between multiple sites as part of a mobile engineering team What you'll need to succeed To be successful inthis role, you will have: Previous experience in a field-based installation role or similar 18th Edition Electrician Hands-on experience installing desktop hardware (PCs, monitors, printers, peripherals) Experience with structured cabling (Cat5e/Cat6) A full UK driving licence and willingness to travel between sites What you'll get in return Competitive hourly rate Long term work Van provided with fuel card What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 13, 2026
Seasonal
Your new company Ourclient is looking for Field Systems Engineers (Electrical) to join their team. Your new role As a Field SystemsEngineer, you will support the installation, upgrade, and decommissioning of ITand infrastructure equipment across multiple locations. Your responsibilitieswill include: Installation of desktop equipment including PCs, monitors, and printers Decommissioning and recovery of legacy hardware Installation of structured cabling (Cat5e/Cat6) within depot and operational environments Installation of infrastructure equipment such as power poles and mounting hardware Supporting basic electrical and hardware installation activities Assisting with setup and configuration of IT equipment (training provided where required) Testing and fault-finding to ensure all equipment is operational Travelling between multiple sites as part of a mobile engineering team What you'll need to succeed To be successful inthis role, you will have: Previous experience in a field-based installation role or similar 18th Edition Electrician Hands-on experience installing desktop hardware (PCs, monitors, printers, peripherals) Experience with structured cabling (Cat5e/Cat6) A full UK driving licence and willingness to travel between sites What you'll get in return Competitive hourly rate Long term work Van provided with fuel card What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
2nd Line Support Engineer Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting opportunity to play a key role in supporting live services while acting as an escalation point for more complex technical issues. The Role As a 2nd Line Support Engineer, you ll be responsible for delivering hands-on technical support across a broad range of environments. You ll troubleshoot and resolve incidents across hardware, software, networking, and cloud platforms, while also supporting 1st Line Engineers to ensure consistently high service standards. You ll be involved in: Resolving escalated technical issues across infrastructure and end-user environments Monitoring systems and maintaining service availability Patch management and system updates Supporting new services transitioning into live operations Collaborating with vendors and third-party providers for issue resolution Contributing to high-security projects in a fast-paced environment This would be a great fit for someone with an IT Support background, especially if they have experience with networking or patch management, and Intune. Comfortable working across cloud environments with Microsoft Azure. There is an early and late shift pattern that comes with this role. Our client is going from strength to strength; there will be lots of opportunities for progression and development as the business continues to grow. Due to the nature of the projects and sector our client operates in, the successful candidate will have to obtain SC clearance and eventually must be willing to obtain SC clearance. For more info, please get in touch.
Jun 13, 2026
Full time
2nd Line Support Engineer Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting opportunity to play a key role in supporting live services while acting as an escalation point for more complex technical issues. The Role As a 2nd Line Support Engineer, you ll be responsible for delivering hands-on technical support across a broad range of environments. You ll troubleshoot and resolve incidents across hardware, software, networking, and cloud platforms, while also supporting 1st Line Engineers to ensure consistently high service standards. You ll be involved in: Resolving escalated technical issues across infrastructure and end-user environments Monitoring systems and maintaining service availability Patch management and system updates Supporting new services transitioning into live operations Collaborating with vendors and third-party providers for issue resolution Contributing to high-security projects in a fast-paced environment This would be a great fit for someone with an IT Support background, especially if they have experience with networking or patch management, and Intune. Comfortable working across cloud environments with Microsoft Azure. There is an early and late shift pattern that comes with this role. Our client is going from strength to strength; there will be lots of opportunities for progression and development as the business continues to grow. Due to the nature of the projects and sector our client operates in, the successful candidate will have to obtain SC clearance and eventually must be willing to obtain SC clearance. For more info, please get in touch.
Recruitment Consultant Jobs Australia UK Recruitment Consultants Wanted Are you a Recruitment Consultant in the UK thinking about relocating to Australia? We re supporting experienced UK Recruitment Consultants to secure Recruitment Consultant roles in Australia, offering not just a job, but a genuine lifestyle change. With high demand for skilled recruiters, these Australia-based Recruitment Consultant opportunities offer career growth, excellent earning potential, and a fresh start. Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Jun 13, 2026
Full time
Recruitment Consultant Jobs Australia UK Recruitment Consultants Wanted Are you a Recruitment Consultant in the UK thinking about relocating to Australia? We re supporting experienced UK Recruitment Consultants to secure Recruitment Consultant roles in Australia, offering not just a job, but a genuine lifestyle change. With high demand for skilled recruiters, these Australia-based Recruitment Consultant opportunities offer career growth, excellent earning potential, and a fresh start. Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Recruitment Consultant Jobs Australia UK Recruitment Consultants Wanted Are you a Recruitment Consultant in the UK thinking about relocating to Australia? We re supporting experienced UK Recruitment Consultants to secure Recruitment Consultant roles in Australia, offering not just a job, but a genuine lifestyle change. With high demand for skilled recruiters, these Australia-based Recruitment Consultant opportunities offer career growth, excellent earning potential, and a fresh start. Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
Jun 13, 2026
Full time
Recruitment Consultant Jobs Australia UK Recruitment Consultants Wanted Are you a Recruitment Consultant in the UK thinking about relocating to Australia? We re supporting experienced UK Recruitment Consultants to secure Recruitment Consultant roles in Australia, offering not just a job, but a genuine lifestyle change. With high demand for skilled recruiters, these Australia-based Recruitment Consultant opportunities offer career growth, excellent earning potential, and a fresh start. Techforce Personnel is the fastest growing, national recruitment agency and project management firm specialising in blue and white collar recruitment. We operate across mining and resources, shutdowns, facilities maintenance, industrial services, civil construction, oil and gas sectors and healthcare and hospitality. With established operations across Perth, Adelaide, Darwin, Brisbane and Newcastle, Techforce continues to expand its footprint within the Australian market and is seeking experienced UK-based Recruitment Consultants interested in an international career move. This opportunity is ideal for consultants with experience in trades, technical, engineering, construction, industrial or energy and hospitality recruitment, who are looking to apply their skills within Australia's thriving resources sector. What to expect: Warm, live clients + immediate pipelines Basic ($70-$100k) + uncapped commissions top performers regularly $200K+ OTE Tech edge: AI sourcing, skills-based hiring tools Fast career progression + accredited training High-energy team, incentives, events & real work-life balance Focus areas - high-demand roles you're filling White Collar Mining/Process/Civil Engineers Project Controls, Planning & Cost Mining Supervisors & Superintendents Healthcare & Hospitality Administration, HR & Tech-savvy professionals Blue Collar FIFO/DIDO Operators & Trades (Heavy Diesel, Electricians, Boilermakers) Shutdown Teams & Maintenance Civil Construction & Industrial Services What you'll deliver (Full 360 ownership) Build and nurture long-term client partnerships in resources Source and develop diverse, skills-focused talent pipelines (prioritising capability over credentials) Leverage modern tools to beat competition in a tight market Consistently hit/exceed billing targets in a fast-paced environment What we're looking for Proven Senior/Principal Recruitment Consultant experience (agency background essential) Strong 360 desk management from lead generation to placement Building relationships Resilient, ambitious, team-oriented mindset Advantage : Resources sector knowledge, skills-based/AI recruitment experience Perks that keep high performers thriving Uncapped earning potential Warm portfolios & live mandates Ongoing professional development Recognition, rewards & social events Genuine work-life balance support in a high-achieving team Although Techforce is Australian-based, our UK office is available to have honest conversations about what working in Australia really looks like - the opportunities, the expectations, and the practical side of relocating - visa's and accommodation. Apply now or contact Jo Wilson in our UK office confidentially: (url removed).au
EUC Engineer MacOS / Apple Devices / Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC / Desktop Support / Endpoint Engineering role Strong knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Exposure to cloud technologies and SaaS platforms Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable Knowledge of Microsoft 365 and identity/access management solutions Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Experience in hybrid cloud environments Scripting or automation knowledge (Bash, PowerShell, or similar)
Jun 13, 2026
Full time
EUC Engineer MacOS / Apple Devices / Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC / Desktop Support / Endpoint Engineering role Strong knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Exposure to cloud technologies and SaaS platforms Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable Knowledge of Microsoft 365 and identity/access management solutions Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Experience in hybrid cloud environments Scripting or automation knowledge (Bash, PowerShell, or similar)
