Job Description
The Almeida Theatre is seeking a Box Office Assistant who role is to cover Box Office duties as required on a shift system (including weekends) and to sell tickets to the public whilst maintaining a high level of customer care at all times. The Box Office works to actively maximise each sales opportunity by collecting patron data for use by the Marketing department and to encourage the use of all the Almeida Theatre's facilities.
Key Responsibilities
- Provide excellent and proactive customer service to all visitors.
- Assist in ensuring the safety and wellbeing of all members of the public and staff.
- Adhere to all Health and Safety procedures in order to minimize the risk of injuries and accidents, including fire, evacuation, security and building maintenance procedures.
- Abide by and enforce appropriate licensing regulations.
- Deal effectively with customer problems and enquiries.
- Ensure appropriate accessibility measures are delivered at the point of need.
- Provide visitors with accurate information about the theatre and its productions as appropriate.
- Be pro-active in ensuring the maximum profitability of Front of House sales.
- Ensure all cash and equipment is kept safe and to accurately account for cash takings.
We are committed to building a team that reflects the true diversity of the world today. As part of this commitment, we especially encourage applications from individuals of the global majority.
For full details: Box Office Assistant Job Pack
Submit your application by Monday 29th June at 12pm via Box Office Assistant Application Form - Fill in form
