67 jobs found

Temp Life Science Customer Service Administrator Our client is a well-established pharmaceutical organisation who enhance and improve the health of millions of people every day and are looking for help with a project. This exciting Customer Service position would be an ideal step for a Life Science graduate who is looking to make a transition into an office-based role. The successful candidate will have a relevant Life Science background and degree with a strong knowledge of Microsoft Excel. Hybrid working (8 days per month in Office) Office based in Canary Wharf 14.20ph 37 hours per week (Monday to Friday) 4 - 6 months temporary An amazing benefits package includes: Weekly pay every Friday Easy timesheet accessibility with mobile support Up to 29 days annual leave Perks at work and discount schemes for all major retailers and over 150 high street stores Access to free eye-care vouchers and discounts towards glasses for VDU purposes Access to well-being platforms FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service Temp of the Month awards Dedicated consultant to support your job search and offer expert interview tips Duties of the role: Being the first point of contact, providing consistently good customer service through a variety of channels and services This role is within a fast-paced target driven environment where you will play a key role in resolving customer queries at first contact including logging and monitoring queries Ensuring high levels of customer service are provided in all interactions with both internal and external customers Taking ownership to monitor and follow up where enquiries remain unresolved working to fix any identified issues within agreed timescales and escalating where appropriate Responsible for a wide range of simple to complex queries Working with staff at all levels to escalate queries and seek their expertise and guidance Responsible for collating input from colleagues to provide responses Ensure all systems and resources are used effectively to help process customer enquiries and accurately maintain all records in a consistent manner Able to manage fluctuations in workload Establish, develop and maintain effective working relationships with colleagues Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Sales Administrator 28,000 - 30,000, Leeds City Centre, 28 Days Holiday Plus Bank Holidays, Training, Development & Progression, Flexible, Hybrid Working Options (after probation) Due to continued business growth and expansion we are looking to recruit a Sales Administrator for this well established Leeds based manufacturer. This company is a market leader in what they do and is well respected across the globe. They look after their team and value their input. If you want to part of a company that looks after their people then please read on. The main purpose of this Sales Administrator role is to provide excellent support to the sales team and sales engineers and high quality customer service and support to clients. You will work closely within your team providing both sales and administrative support, liaising with sales, warehouse and technical departments. Your main responsibilities will be processing customers orders, producing invoices, dealing with incoming enquiries and providing quotations. Previous experience working in a manufacturing or electronic sales environment would be a benefit. You will provide advice and support to customers and up sell suitable products that match their needs. Sales Administrator Responsibilities: To be the first point of contact for all customer enquiries Produce accurate quotations Process customer orders accurately Produce and send out customer invoices and documentation Assist the sales team by providing technical information and support Maintain accurate data input on the ERP system Provide customers with support and guidance Liaise with suppliers Coordinate and communicate delivery schedules Assist sales team in maintaining and developing key accounts Build client relations by understanding accounts, upselling, and suggesting alternative products Maintain a good knowledge of all product features and benefits Sales Administrator Requirements: Previous experience processing orders, invoices and quotations Experience using an ERP systems Excellent customer service and administration skills A background working in electrical, construction or distribution sales environment Experience in sales, sales support or sales coordinating An understanding of Incoterms would be beneficial This Sales Administrator role would suit someone who has worked in a customer service or sales environment and dealt with sales, enquiries and processing technical orders. It would suit someone who has worked as a customer support executive, customer service advisor, customer care coordinator, sales support, sales coordinator, sales administrator or within logistics. This is an office based role and standard hours of work are generally 09.00-17.00, however for the right candidate flexible hours can be offered with a hybrid option of working 1-2 days at home. Please note this would only be after successful probationary period. Please contact Nicola Wilson to discuss this role further or to send a copy of your CV. Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.

We are currently working in partnership with one of the South West's largest Housing Associations as they recruit to both full-time (37hrs) and part-time (25hrs) Customer Service Advisors . The position will start in due course, with several positions available due to expansion. The salary is £24,811 per annum plus employee benefits, with hybrid home-working available after induction. Transferrable skills are accepted for this role, if good customer services can be demonstrated. Duties will include (but are not limited to): Acting as the voice of the organisation, taking incoming enquiries to the contact centre Resolve customer enquiries efficiently, identifying practical and effective solutions Schedule appointments and support customers in accessing and using self-service options Take ownership of customer cases, managing them through to successful resolution Deliver a positive and professional customer experience, including in challenging or complex situations Use sound judgement, empathy, and strong problem-solving skills to achieve positive outcomes for customers Build rapport with customers and communicate clearly across a range of channels Work proactively to identify customer needs and provide appropriate support and guidance Experience required: Demonstratable experience in a customer-facing role Reasonable level of IT skills, including proficiency in Microsoft Office suite and CRM databases Rewards and Benefits: Hybrid working Generous pension contributions BUPA Cash Plan Working hours: 08:30 - 17:00 Part-time would be Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Senior Client Manager - Chartered Accountancy Practice Location: Abingdon, Oxfordshire Salary: £50,000 - £55,000 + Performance Bonus (up to 5%) Position: Full-Time, Permanent (Monday - Friday, 9am - 5pm) About the Practice Our client is a fast-growing, dynamic, and modern accountancy practice that genuinely cares about its clients and its team. With an exceptional local reputation and over 130 five-star Google reviews, they support hundreds of ambitious owner-managed businesses, property investors, and high-net-worth individuals. Technology drives how they work; they utilize industry-leading cloud software to deliver a proactive, personal service. Their culture is built on three core values: Care, Communication, and Ownership. They offer a relaxed, supportive environment where experience is truly valued and input will shape how the practice grows. For the right candidate, this role offers a transparent, long-term career path as the business continues to expand. The Role As a Senior Client Manager, you will inherit an established, varied portfolio of owner-managed businesses, acting as their main point of contact and trusted advisor. This is a senior, hands-on role offering autonomy over your workload and direct client relationships. Key Responsibilities: Portfolio Management: Manage files from start to finish, preparing and reviewing statutory accounts (FRS 102 Section 1A) for limited companies, sole traders, and partnerships. Taxation: Prepare corporation tax computations, self-assessment tax returns, and handle VAT returns/advisory. Client Relations: Build strong, proactive relationships and manage expectations seamlessly. Team Leadership: Mentor and support the development of junior team members, leading by example on quality and service. Practice Growth: Stay ahead of regulatory changes (including MTD for Income Tax) and identify value-add opportunities for clients. Candidate Requirements Essential: Fully qualified ACCA, ACA, or CIMA (full membership required). Minimum of 5 years' experience within a UK accountancy practice. Strong year-end accounts preparation and confident handling of corporation tax, self- assessment, and VAT. Ability to manage a portfolio with minimal supervision and deliver files ready for partner review with minimal rework. Clear, professional communication skills with both clients and colleagues. Desirable: Experience with cloud-based accounting and practice management software. Familiarity with MTD for Income Tax. Exposure to SEIS/EIS, director loan accounts, and s455 tax. Package and Benefits Competitive salary of £50,000 to £55,000 depending on experience. Individual performance bonus of up to 5%. Bupa private health insurance. Life insurance and company pension. Free on-site parking at a premier local venue. Regular team socials and client events. A hybrid working pattern (predominantly office-based, with flexibility once established). To Apply If you are an experienced accountant looking for a role that combines autonomy, a supportive team culture, and a genuine path to senior leadership, please apply by submitting your CV. Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship, either currently or in the future. This includes those currently on a graduate visa. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.

Client Relationship Manager - Accountancy Practice Carlisle - Cumbria Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established boutique accountancy practice based in Carlisle , supporting a broad portfolio of owner-managed and family businesses across Cumbria and the wider region. The firm delivers a fully integrated service offering spanning accountancy, tax planning, profit improvement, and long-term wealth and asset advisory. This is a client-focused, advisory-led environment where relationships, commercial insight, and proactive advice sit at the centre of the service model. The Role As Client Relationship Manager, you will take ownership of a portfolio of owner-managed and family business clients, acting as their trusted adviser and primary point of contact. This is a hybrid role combining high-quality compliance delivery with proactive advisory support. You will work closely with business owners to improve profitability, manage tax efficiently, and support wider financial and strategic decision-making. Alongside client management responsibilities, you will play a key role in identifying opportunities for added value, supporting the development of advisory services, and ensuring clients receive a consistently high level of service aligned with the firm's boutique positioning. This is an excellent opportunity for a commercially minded practice professional looking to move into a more advisory-focused, relationship-led role within a respected regional practice. Key Responsibilities Manage a portfolio of 50-100 owner-managed and family business clients, acting as the primary relationship contact Build strong, long-term client relationships through regular communication and structured review meetings Deliver a high-quality blend of compliance and advisory services tailored to client needs Oversee preparation and review of accounts, business tax computations, and VAT returns Ensure work is delivered accurately, efficiently, and within agreed deadlines and budgets Provide proactive advice on improving profitability, cash flow, and business performance Identify tax planning opportunities and support effective tax mitigation strategies Contribute to discussions around business structure, growth, and long-term planning Support delivery of management information, dashboards, and performance insight reporting Identify opportunities for additional advisory services within the client portfolio Maintain high-quality client files and ensure robust technical standards are met Work collaboratively with Directors and the wider team on client delivery and projects Contribute to process improvement and the adoption of more efficient working practices Stay up to date with relevant tax, accounting, and regulatory developments About You ACA or ACCA qualified, or qualified by experience within UK practice Strong background in general practice, accounts, and business tax Proven experience managing client relationships or a portfolio of clients Confident working directly with business owners and senior stakeholders Strong technical knowledge of accounts and tax compliance Commercially aware with a genuine interest in business performance and advisory work Strong communication skills with a proactive, client-focused approach Organised, self-motivated, and able to manage multiple priorities effectively Interest in developing advisory and value-added client services What's on Offer Competitive salary with excellent benefits package Opportunity to work within a boutique, advisory-led practice in Carlisle Direct exposure to owner-managed and family business clients across the region Genuine opportunity to develop into a more senior advisory role over time Supportive and collaborative working environment Strong focus on client value, quality, and professional development Flexible and hybrid working available for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.

Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades accurately and efficiently, adhering strictly to client instructions, regulatory requirements, and established procedures. Address both straightforward and complex shareholder queries, providing clear and confident technical support while taking ownership of issues until resolved. Investigate discrepancies and errors on shareholder accounts and statements, applying sound judgment, attention to detail, and structured problem-solving techniques. Drive first-contact resolution wherever possible, escalating only when necessary and retaining ownership until full closure. Proactively manage daily open cases to ensure timely follow-up, accurate outcomes, and a strong client experience. Take full accountability for the quality, accuracy, and completion of all work, with performance measured against productivity, quality, and client outcomes. Operate effectively across multiple management companies, adapting quickly to different processes, products, and service expectations. Demonstrate a continuous improvement mindset by identifying opportunities to enhance service delivery, efficiency, and client experience. Skills & Experience: Proven experience in a client service or contact centre environment is essential. Comfortable operating in a performance-driven, regulated environment with clear standards and expectations. Ability to work independently, manage workload under pressure, and make informed decisions. Strong written and verbal communication skills across multiple channels. Educated to secondary school level with equivalent experience. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

THIS IS NOT A REMOTE ROLE.Monday to Friday, Hybrid working, up to 3 days at home.Temporary to permanent Customer Service role, Oxfordshire. Your new company Is a specialist solutions provider that supports large organisations in managing information from the external partners they work with. Their focus is on helping businesses operate with confidence by making it easier to gather, maintain, and review essential data about the companies they rely on. Your new role Will be to provide excellent customer service within a large, dynamic team. The role will involve making 40/50 calls per day of an outbound nature to customers to explain the benefits of the process they use and assisting them in areas such as renewing their subscription, registering for the first time and supporting them with a variety of services. You will also be expected to log and maintain accurate records, deal with queries and speak to customers regarding payments. What you'll need to succeed You will need to be a graduate who is comfortable making outbound calls of circa 50 per day and who enjoys hitting targets and exceeding them. You will need to live locally in Oxford in order to attend the site for at least two days per week. Please do not apply for this role if you are not a graduate and are not available immediately or within one to two weeks, as your application will not be considered. Please also note this role is based in Oxford, with two days per week expected in the office. What you'll get in return A temporary to permanent role, working for a stable business that is growing both locally and internationally. You will benefit from a generous benefits package when you convert to permanent employment, as well as a bonus scheme. The company has free on-site parking and is easily accessible from Oxford city centre. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Large Housing Association is currently looking for an Income Collection Advisor on a temporary basis for about 2 months Key responsibilities are as follows: Overseeing and supporting with rent collection Working closely with your colleagues in Operations to maximise income, identifying trends and patterns and ensuring compliance with income collection processes. Passionate about sustaining tenancies, managing rent and service charge accounts across mixed tenure portfolios, preventing and reducing arrears through early intervention and support and acting as a key point of contact for residents experiencing financial difficulty. Maximise income collection while maintaining a compassionate, resident-centred approach Support residents to live well, remain in their homes and resolve arrears sustainably Ensure accurate, transparent and timely management of rent and service charge accounts. Build and strengthen relationships internally to support tenancy sustainment Provide expertise in income collection to support residents Strengthen & build relationships with local authorities and other partners to maximise income collection and reduce arrears Ensure a consist approach across the business to income collection, providing excellent services for all residents Be passionate and committed to placing our residents at the heart of income collection and find solutions wherever possible Collaborate to resolve difficult and complex cases and support colleagues to find solutions This role is office based not hybrid PAYE £21.59 Umbrella £28.55 Essential requirements Must have at least 1 year experience in a similar role for a Housing Association Excellent interpersonal and verbal and written communication skills. In depth knowledge and experience of rent collection process and procedure. Knowledge of welfare benefits and affordability assessments Must be immediately available or on short notice

Assistant Client Manager Manchester £45,000 - £55,000 + Hybrid Working + Clear Progression If you're a qualified Senior Accountant ready to step into management, or an established Assistant Manager looking for a firm where people genuinely come first, this could be the opportunity you've been waiting for. We're working with a rapidly growing accountancy and advisory practice that has built an outstanding reputation for combining technical excellence with a highly supportive culture. Following continued growth, they are looking to appoint an Assistant Client Manager to join their expanding Business Services team in Manchester. This is far more than a compliance-focused role. You'll become a trusted adviser to a diverse portfolio of owner-managed businesses, working closely with ambitious entrepreneurs and established companies while developing your own leadership skills and progressing your career. The Opportunity As an Assistant Client Manager, you'll play a key role in managing client relationships, reviewing accounts work, mentoring junior team members and supporting senior leadership with the delivery of exceptional client service. You'll have genuine autonomy, direct client exposure and the opportunity to influence the growth of both your clients and the wider business. The successful Assistant Client Manager will inherit a varied portfolio and work with businesses across multiple sectors, giving you exposure to a broad range of commercial challenges and opportunities. What You'll Be Doing Managing your own portfolio of clients and acting as their primary point of contact Building long-term relationships and becoming a trusted adviser to business owners Reviewing statutory accounts, management accounts and associated compliance work Supporting clients with commercial and financial queries throughout the year Working closely with Directors and Senior Managers to deliver an outstanding client experience Managing workflow across your portfolio to ensure deadlines and service levels are achieved Identifying opportunities to provide additional services and add value to clients Supervising, coaching and developing junior members of the team Reviewing work prepared by junior staff and providing constructive feedback Supporting wider business development and networking initiatives Collaborating with colleagues across tax, audit and advisory teams to deliver joined-up solutions About You We're keen to speak with ambitious practice professionals who enjoy working closely with clients and are looking to progress into a broader leadership role. You'll ideally have: ACA or ACCA qualification Previous experience as a Senior Accountant, Client Manager or Assistant Manager within accountancy practice Experience managing a portfolio of owner-managed business clients Strong accounts preparation and client relationship skills A commercial mindset and genuine interest in helping clients succeed Excellent communication and interpersonal abilities Strong organisational skills and the ability to manage multiple priorities Experience reviewing the work of junior team members Confidence working directly with business owners and decision-makers Experience using CCH software would be advantageous, although this is not essential. What's On Offer? Salary between £45,000 and £55,000 depending on experience Flexible hybrid working arrangements Clear progression pathway towards Client Manager and Senior Management positions Generous annual leave allowance plus your birthday off Additional volunteering day each year Enhanced pension scheme Tailored learning and development programmes Ongoing professional development support Health and wellbeing initiatives Mental health support services Regular social, wellbeing and community events Modern and collaborative working environment Why Consider This Opportunity? This firm has experienced significant growth in recent years while maintaining a people-first culture that places genuine emphasis on employee wellbeing, development and career progression. They have created an environment where individuals are trusted, supported and encouraged to develop their careers at their own pace. The leadership team remains highly accessible, and there is a strong emphasis on collaboration rather than hierarchy. For an ambitious Assistant Client Manager seeking a role that offers responsibility, progression and meaningful client relationships, this represents an outstanding opportunity. To apply or discuss the position confidentially, please submit your CV today.

Customer Service AdvisorHybrid 2/3 split £13.94/phShifts between 8 am and 9 pm, including 1 weekend in 4We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional and calm attitude when dealing with all customers, regardless of call difficulty Working Hours Full-time role working shifts between 8:00 am and 9:00 pm Rotating shift patterns worked in full-week blocks: 8:00 am - 4:30 pm 9:00 am - 5:30 pm 9:30 am - 6:00 pm 12:30 pm - 9:00 pm Ad-hoc weekend working (approximately one weekend per month ): Saturday: 9:00 am - 5:00 pm Sunday: 10:00 am - 4:00 pm During training, office-based, 5 days per week After training, hybrid working with homework on Monday and Friday If you like the sound of this role and you fit the above description, then we want to hear from you! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status.

Join Our Team as a Customer Service Advisor in a growing contact centre! Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client's team as a Customer Service Advisor for a Contact Centre in Kirkby, Liverpool! About the Role: As a Customer Service Advisor, you will be the first point of contact for customers, handling both inbound calls. Your calm and empathetic approach will help guide customers through their inquiries, ensuring they receive the support they need during critical moments. Working Pattern: Full-time position with a 6-week rolling rota. Fully on Site for training then hybrid (3 days in office) Shifts will be between 8 AM - 8 PM Monday to Friday, and 9 AM - 5:30 PM on weekends (1 Saturday and 1 Sunday every 6 weeks). Key Responsibilities: Manage incoming calls from customers, addressing their questions and concerns while updating the system with relevant notes. Engage in high-quality conversations to prevent avoidable complaints and ensure customer satisfaction. Identify complex queries and escalate as necessary to achieve fair outcomes. Provide clear and efficient responses while adhering to company guidelines. Accurately update the client database with essential information. Comply with client and regulatory policies and procedures. What You'll Need: Excellent written and verbal communication skills. Experience in a fast-paced environment. Strong timekeeping skills. Basic IT skills. Experience in within a contact centre Why join us? Ongoing Opportunities: Long-term assignments with regular permanent roles available. Weekly Pay: Enjoy weekly pay for your hard work! Free Parking: Convenient parking available on-site. Ready to Make a Difference? If you're ready to embark on a rewarding career in customer service and be part of a supportive and dynamic team, we want to hear from you! Join us in making a positive impact on people's lives through exceptional service. Apply today and take the first step towards an exciting career with our client! If you do not hear from us, then unfortanutely Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Interim Security Advisor Location: Wokingham Hybrid 2 days on site Duration: 6 months 500 MUST HOLD ACTIVE SECURITY CLEARANCE MUST BE PAYE THROUGH UMBRELLA Role Description: It should be noted that this post requires the holder to attain higher levels of security clearance in line with UK Government requirements and may at times require travel. Direct This position is responsible for supporting the clients Corporate Security Team in generating and deploying the security policy, ensuring an appropriate and proportionate approach to security management across the clients portfolio within the UK. Lead the Physical Security function to deliver security programmes and solutions to safeguard the organisations people and assets, ensuring compliance with applicable legislation, regulatory and corporate policies, procedures, and guidelines. Delivery of protective security advice to all areas of the business, both written and verbal as required. Assist the Corporate Security Team working with National Grid's UK Physical Security Team and Security Control Centre/Physical Security Operation Centre. Responsible for supporting UK Government Counter Terrorism and Crime Prevention strategies, utilising external relationships and committees to influence and shape UK Government security policy. Responsible for the efficient designing, developing, implementing, and managing of security programs to protect corporate assets and people against theft, acts of terrorism, and other such hostile activity. Knowledge, Experience and Technical Know How Proven experience of working with key Government departments and Law enforcement agencies, supporting wider UK Government Counter Terrorism, Domestic Extremism and Crime prevention Strategies. Proven people management skills, managing performance and development plans. Excellent knowledge of physical, personal and personnel security and related principles. Must have previous experience in designing, developing, implementing, and managing of security programs. Possess strong analytical, organisational, management, and administrative experience within the security industry or UK Security Service. Proven track record of delivering and running physical security programs and campaigns. Able to demonstrate a high degree of credibility and influence senior stakeholders within the organisation and key external stakeholders. Prior Critical National Infrastructure (CNI) experience essential. Experience of managing Government marked information and material. Security Surveys Operational Requirements Site Specific Operational Requirements Project support relating to security Infrastructure Security National Protective Security Authority Protective security Essential (at appointment): Educated to degree level in a relevant discipline or a minimum of 5 years relevant experience. Essential Aptitude to convey the business benefit of a threat based, risk informed security approach ensuring business risk owners are empowered to make appropriate and proportionate security decisions. Desirable: Security related credentials would be beneficial, preferably Home Office/UK Security Service trained. ASIS International Certified Protection Professional (CPP) or Physical Security Professional (PSP) CCTV Public Space Surveillance licences. Register of Security Engineers & Specialists If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Role: Customer Retentions Advisor Location: Altrincham (fully office based) Hours: Mon-Fri between 8am-6pm & Sat 9am-5.30pm Salary: 26,228 + bonus + great benefits This is an exciting opportunity for an experienced Customer Retentions Advisor to join my client on a permanent basis as their team is growing. Fully office working at their Altrincham office. Do you have proven experience in a customer-facing, sales or retention role? Can you handle high volumes of inbound/outbound calls? Have you proactively contacted existing customers to ensure continuing customer satisfaction? The Role of a Customer Retentions Advisor Handle Objections: Engage with customers considering cancellation, identifying their concerns, and offering tailored solutions to retain their business. Negotiate & Re-sell: Confidently negotiate contracts and pricing to maximize value for both the customer and the company. Relationship Management: Proactively contact existing customers to ensure satisfaction and increase loyalty. Target Driven: Achieve and exceed individual and team retention targets. Data Management: Accurately update CRM systems with feedback, call outcomes, and future-dated leads. What We Are Looking For Experience: Proven experience in a customer-facing, sales, or retention for the Customer Retentions Advisor role. Skills: Strong negotiation and communication skills with the ability to empathize and build rapport. Mindset: Resilient, target-driven, and proactive, with a solutions-oriented approach to problem-solving. Technical Skills: Proficient with CRM systems and MS Office. Key Requirements of the Customer Retentions Advisor High-Volume Calls: Experience handling high volumes of inbound/outbound calls. Proactive Retention: Focusing on identifying at-risk customers early. Compliance & Quality Assurance: Experience working within regulated environments Hybrid Working: This role offer hybrid working. Targets: Emphasis on hitting KPIs for revenue protection. Please follow the link to apply for this Customer Retentions role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.

Do you have office-based customer service experience within financial services or insurance? We're looking for a Client Services Senior Specialist to join our growing team at Everywhen Employee Benefits , part of the wider Ardonagh Advisory Group. This is a fantastic opportunity for an experienced customer service professional who is passionate about delivering exceptional client service and supporting colleagues to succeed. You'll work Monday to Friday, 37.5 hours per week , with no evenings or weekends , and benefit from all the advantages of working within a supportive, well-established organisation that truly puts clients and people first. Initially, you'll be based in one of our offices (Darwen, Winnersh or Southampton), working closely with your team and Manager. Once established in the role, there is the opportunity for hybrid working , with a mix of office and home-based days. So, what does the role of Client Services Senior Specialist involve? In this role, you will provide exceptional client service and support to Consultants, clients, and insurers, acting as a trusted and knowledgeable first point of contact. Your key responsibilities will include: Being the first point of contact for day-to-day queries from clients, Consultants, and insurers via phone and email. Proactively supporting policy renewals and new business , ensuring all activity is handled efficiently, accurately, and in line with agreed SLAs. Managing the day-to-day running of an assigned client portfolio , including invoicing, accounts, claims, underwriting, and administration. Preparing draft client reports for renewals and new business requests. Ensuring all work is completed right first time , maintaining high standards of accuracy and compliance with FCA, Consumer Duty, and data protection requirements. Keeping client records and information fully up to date within our Policy Administration System. Acting as a role model within the team , demonstrating strong client service behaviours, technical knowledge, and professionalism. Supporting the Team Manager with task delegation, mentoring, training of new or existing team members, and occasional involvement in interviews. Taking ownership of referrals and escalations, ensuring timely resolution and excellent outcomes. Proactively identifying opportunities to improve processes, service delivery, and ways of working. What are we looking for? Proven customer service experience within financial services or insurance (minimum 3 years). Experience within Group Risk or Healthcare or Employee Benefits (minimum 3 years). Strong organisation and time management skills , with the ability to manage priorities and meet deadlines. Excellent communication skills and confidence dealing with clients and insurers at all levels. High attention to detail and a strong sense of ownership over your work. A positive, flexible team player who enjoys supporting others and leading by example. Microsoft Office skills (essential). Industry qualifications such as IF7 or GR1 are desirable, but not essential. What's in it for you? A welcoming, supportive team environment The opportunity to work for an organisation awarded Investors in Customers Gold for outstanding service. Hybrid working options once established in the role. Ongoing training, development, and support with professional qualifications. A company culture that genuinely cares about your wellbeing, development, and career progression . If you're passionate about client service, enjoy working collaboratively, and are ready to take the next step in your career within Health & Protection, we'd love to hear from you. INDX01 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

An established and growing Oxford based professional services firm is seeking a Client Business Partner to support a portfolio of SME clients with financial insight and performance analysis. This role is centred on acting as a trusted finance partner to business owners, helping them interpret financial information, understand performance drivers, and make more informed commercial decisions. You will work across a varied client base, combining management reporting with insight led analysis and regular client engagement. It is well suited to someone who enjoys a mix of relationship management, financial interpretation, and advisory work within a multi-client environment. Job Title: Client Business Partner Job Type: Perm Location: Oxford Salary: £45,000 - £50,000 Reference no: 16100 Client Business Partner Benefits Hybrid working following probation Flexible working hours within core times 25 days annual leave plus flexible holiday options Additional wellbeing day each year Health and wellbeing support package Employee discount and rewards platform Enhanced family friendly policies Life assurance cover Cycle to work scheme Regular team events and social activities Ongoing training and development support Clear progression opportunities within a growing team Client Business Partner About The Role As Client Business Partner, you will act as the key point of contact for a portfolio of clients, supporting both their financial reporting needs and their wider commercial understanding of business performance. You will work closely with business owners to interpret financial results, identify trends, and provide meaningful insight to support decision making. Alongside client engagement, you will collaborate with internal delivery teams to ensure accurate and timely production of financial information, while also helping clients get maximum value from their accounting systems and data. A key focus of the role is moving conversations beyond historical reporting, towards forward looking analysis, financial planning, and performance improvement. Key responsibilities: Acting as the main finance contact for a portfolio of SME clients Building and maintaining strong relationships with business owners and stakeholders Reviewing management accounts and providing clear performance insight Analysing financial data to identify trends, risks, and opportunities Supporting budgeting, forecasting, and cashflow planning activities Working with internal teams to ensure accurate and timely financial delivery Supporting improvements to client accounting systems and processes Assisting with onboarding and implementation of new client relationships Liaising with tax, payroll, and advisory teams to deliver joined up support Monitoring client deadlines, workflow, and service delivery standards Supporting the development of junior team members where required Identifying opportunities to improve client outcomes and service offering The successful Client Business Partner will have: At least four to five years UK experience in practice outsourcing, business services, or a management accounting / finance business partnering role ACCA, ACA or CIMA qualified, part qualified, or qualified by experience candidates considered Strong experience working with clients or stakeholders across multiple businesses Good technical accounting knowledge with exposure to UK accounting standards Strong analytical ability with experience interpreting financial information into insight Confident communication skills with the ability to engage non finance stakeholders Experience using cloud accounting systems such as Xero, QuickBooks or Sage Strong Excel skills and ability to adapt quickly to new systems A proactive, commercially minded approach with strong attention to detail Experience in outsourcing, management accounts, or business partnering environments would be advantageous Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days, please assume that you have not been successful. Refer a friend If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £100 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply)

Call Centre Advisor - Part Time Bradford 6 month Contract, starting 3rd August Monday to Friday, including working every other Saturday 25 hours per week 20.95 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 20.95 per hour, paid via Umbrella Part Time : 25 hours per week 6 month contract Hybrid working, 3 days a week in the office. Office based in Bradford City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 3rd August start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office everyday Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 3rd August. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. Please consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Role: Principal Recruitment Consultant - FMCG and Consumer Retail Location: Leeds City Centre (Hybrid) Division: Sales & Marketing, Consumer Practice Package: Basic Salary: 35,000- 45,000 + Uncapped Commission (up to 40% of billings) + 4,800 Car Allowance + Paid Car Parking + Private Healthcare & Many Other Benefits Henderson Scott is expanding its high-performing Consumer Practice within the Sales & Marketing Division, and we're looking for an experienced recruiter to take on a Principal Consultant role in our Leeds office. The Role You'll play a leading role in shaping senior-level recruitment across the Consumer & FMCG markets - covering categories such as food, drink, cosmetics, home and pet. You'll manage end-to-end mandates, drive business development, nurture key client relationships and become a trusted advisor on hiring strategy, market insight and talent trends. You'll also play a key role in driving the growth of the Consumer Practice, with scope to mentor others and help define our market presence. What You'll Bring Proven success in recruitment within FMCG, Consumer, Retail or related sectors A strong track record of fees, business development and senior-level delivery Confidence managing client relationships and leading strategic hiring projects A proactive, commercial, ambitious mindset Desire to contribute to a growing, PE-backed, high-performance division What We Offer Fantastic, market leading package (see above) Award winning training and development programmes for employees of all levels Hybrid working with autonomy and flexibility Clear routes to future leadership A collaborative, high-growth environment backed by investment and a proven reputation across Sales & Marketing and Consumer markets If you're a driven, credible recruiter looking for a bigger platform, stronger backing and genuine career progression - this is a standout opportunity. For further information contact Alex Bourne: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Outbound Customer Service Advisor Leamington Spa Hybrid (after training) £26,000 £28,000 + Benefits Are you an experienced customer service professional who is confident on the phone, comfortable having direct conversations, and looking for a role with more structure, purpose, and progression? This is a customer-facing role where you will be the first point of contact for customers who have fallen behind on their accounts. You will listen, ask the right questions, and work with them to find a solution whether that's taking a payment, resolving a query on their account, or putting a plan in place that works for everyone. It's a role that rewards good communication, empathy, and the ability to stay calm and professional when conversations get challenging. If you have worked in a contact centre, outbound customer service, or office-based customer support role and have ever dealt with payments, account queries, or sensitive customer conversations, this role could be a natural next step for you. Full training is provided and you will be supported by an experienced management team who know the role inside out. Outbound Customer Service Advisor Benefits: £26,000 £28,000 depending on experience 25 days holiday plus bank holidays Private medical insurance, life assurance, pension up to 7.5% Hybrid working after training two days from home, three in the office Staff discounts and genuine development opportunities within a large, established business What a Outbound Customer Service perso will be doing: Making outbound calls and handling inbound contact from customers with overdue accounts Finding out the reason behind missed payments and working towards a resolution Taking payments, setting up repayment plans, or arranging for statements and credit notes where needed Keeping accurate and compliant records of every customer interaction Identifying customers who may be vulnerable and ensuring they receive the right support Working towards individual and team targets in a structured, supportive environment What we are looking for: Experience in a customer service, contact centre, or outbound calling role Confident and professional telephone manner with the ability to handle sensitive conversations Someone who is empathetic but also able to stay focused on reaching a resolution Good organisational skills and attention to detail A willingness to learn collections and credit control experience is helpful but not essential Shift Pattern: 7-week rotation: 5 8:30am 5:00pm 1 8:00am 4:30pm 1 11:30am 8:00pm There are also two Saturday mornings per year, 9:00am 1:00pm. INDH

Call Centre Advisor - Part Time Glasgow 6 month Contract, starting 3rd August Monday to Friday, including working every other Saturday 25 hours per week 20.95 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! 20.95 per hour, paid via Umbrella Part Time : 25 hours per week 6 month contract Hybrid working, 3 days a week in the office. Office based in Glasgow City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 3rd August start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office every day Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 3rd August. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. Please consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

We're supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform. This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35 - Hybrid working 1-2 days per month on site - 3 - 6 Month contract The Role (Outside IR35) You will be responsible for maintaining and supporting a live Amazon Connect estate while leading a structured handover. Alongside BAU responsibilities, you will contribute to the transition into a new contact centre platform (CXone), ensuring continuity and a well-documented, supportable environment. Key Responsibilities Provide day-to-day support across Amazon Connect voice, email and chat channels Manage BAU activity, including incidents, defects, backlog and incomplete deliverables Take ownership of the platform through a structured handover and knowledge capture Produce and enhance technical documentation, including: Contact flows / IVR logic Routing and queue configuration Integration architecture Carry out hands-on engineering tasks including: Configuration changes Debugging and issue resolution System optimisation Support transition activity, including: Understanding current AWS configurations Mapping functionality to the target platform Supporting dual-running / coexistence where required Essential Skills & Experience Strong hands-on experience with AWS solution development Proven expertise in Amazon Connect, including: Contact flow and IVR development Queue and routing logic Multi-channel configuration (voice, email, chat) Solid experience in system design and architecture Strong troubleshooting and optimisation capability within live environments Experience working with APIs and integration patterns, including troubleshooting orchestration issues Familiarity with Terraform and working with Infrastructure as Code Exposure to LLM / conversational AI / chatbot configuration Technology Environment AWS Services Amazon Connect AWS Lambda EC2, S3, RDS, DynamoDB CloudWatch API Gateway Integration & Architecture REST APIs Event-driven architectures Service integration / orchestration Contact Centre IVR / contact flows Routing & queue management Agent configuration Automation Terraform (Infrastructure as Code) What We're Looking For A hands-on engineer, not just advisory Comfortable taking over partially documented or consultant-built solutions Strong experience balancing: Live service support Defect/backlog resolution Transition delivery Demonstrable expertise in: Technical documentation Knowledge transfer Handover execution Confident communicator across both technical and operational stakeholders What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)