1001 jobs found

The Personal Tax Senior is responsible for managing a portfolio of clients, ensuring compliance with tax regulations and providing advisory services. The role requires a strong understanding of personal tax matters and excellent client service skills. Client Details Our client is a leading professional services firm located in Weybridge. They provide an array of accounting, tax and advisory services to a diverse range of clients. Description Manage a portfolio of tax clients and provide comprehensive tax advisory services. Ensure the timely and accurate filing of personal tax returns. Provide expert advice on tax planning and compliance issues. Maintain an up-to-date knowledge of changing tax laws and regulations. Develop strong relationships with clients and deliver a high level of customer service. Work closely with colleagues in the tax department to deliver integrated client solutions. Assist in the training and development of junior team members. Contribute to the development of the firm's tax strategy. Profile A successful Personal Tax Senior should have: A professional accounting qualification (ATT/CTA/ACCA). A solid understanding of personal tax law and compliance. Experience in managing a portfolio of tax clients. Strong client service skills. Excellent communication and interpersonal skills. The ability to work effectively in a team-oriented environment. Job Offer A competitive salary ranging from 40,000 to 55,000 per annum. A supportive and collaborative work environment. Opportunities for professional development and career progression. An attractive location in Weybridge. We encourage all interested applicants to apply, particularly those with a passion for delivering outstanding client service in the professional services industry.

Job Title: Telesales & Customer Service AdvisorReports to: Office ManagerDepot: LWC Manchester Overview To complete a daily Out Bound Diary, building relationships with Customers, whilst work on retaining existing accounts, reporting technical faults on behalf of customers, up selling on certain products and introducing new lines. Taking a high volume of incoming calls which include customer complaints, queries, orders etc, contacting potential customers, order processing and arranging deliveries. Main Duties• To ensure high standards of customer services, taking and inputting orders efficiently and accurately. • Have the ability to convert Incoming calls to Planned Out-Bound calls.• To have a clear and personable telephone manner.• Take ownership of solving customer issues through pro-active customer service. • To promote the sale of LWC Drinks own brand products.• To retain strong relationships with account managers, helping them in acquiring new business and assisting with their administration needs. • Building relationships with weekly telesales customers, being a regular point of contact.• To promote from our promotional brochure and up sell specific drives.• Understanding the need to target specific Customers with products that are relevant to them.• Be responsible for certain administration duties within the office; confirmation, sorting the post, filing, processing orders etc. • Plan calls and target GAP's in supply using relevant systems.Knowledge and Experience:• Excellent Customer Service Skills.• Use of Microsoft Excel for spreadsheets and records.• Ability to use the trinity system.• Good teamwork skills.• Good communication and relationship building skills.• Good product knowledge.Additional Information:Monday - Friday ( 9am-5pm )3 weekends a monthLWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,800 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester.

Employment Advisor Location: Weston-Super-Mare (Office Based) Salary: £29,500 Hours: 37 hours per week Trigon Recruitment are recruiting on behalf of a fantastic training provider for a passionate and driven Employment Advisor to join their successful and supportive team in Weston-Super-Mare. This is a rewarding opportunity for someone who enjoys helping others achieve their potential and is motivated by making a genuine difference in people s lives. You will work closely with participants, providing tailored employability support, career coaching, and practical guidance to help individuals overcome barriers and move into sustainable employment. The successful candidate will manage a caseload of participants, building strong relationships and delivering a high-quality support service that empowers individuals to achieve positive outcomes. Key Responsibilities Manage and support a caseload of participants on their journey into employment Deliver personalised employability advice, coaching, and action plans Identify barriers to employment and provide effective solutions and support Motivate, encourage, and challenge participants to achieve their goals Build strong relationships with participants, employers, and external partners Maintain accurate records and work towards agreed performance targets Deliver excellent customer service and participant engagement throughout Ideal Candidate Strong communication and interpersonal skills Experience within employability, recruitment, training, welfare-to-work, sales, or customer service environments A positive, target-focused, and motivational approach Ability to build rapport quickly and engage individuals from diverse backgrounds Strong organisational skills with the ability to manage a busy workload Self-motivated with the confidence to work independently and problem solve effectively Benefits 25 days annual leave plus Bank Holidays and Birthday off Option to purchase additional annual leave Pension Scheme (5% Employee / 5% Employer) Healthcare Cash Plan including life assurance Annual salary review Volunteer Days Employee discounts and wellbeing benefits Excellent training and career progression opportunities This is an excellent opportunity to join a respected organisation committed to supporting people into meaningful and sustainable employment while offering long-term career development and a positive working environment. For a confidential discussion or to apply, please contact Tiff Bennett on (phone number removed) or email (url removed) .

Senior Mortgage Advisor Our client, a Financial Services brokerage and forward thinking operation, is seeking a Senior Mortgage Advisor to join their flourishing team. Our clients pride themselves on sourcing the best mortgage and protection products for their customer and require their advisers to provide outstanding customer service at all times. Their business is growing and they are looking to offer the right candidate an excellent opportunity to begin a career in Mortgages. £31,000 Basic Salary Company Car or Car Allowance £70,000+ On Target Earnings Uncapped Robust & Lucrative Lead Source 33 days paid Holiday, increasing each year as well as an extra day on your birthday! Holiday Commission paid while you are away! Pension, Life Insurance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, plus more benefits Work Pattern: 5 days a week (including Saturdays, with 2 Saturdays off per month), Monday-Friday: 08.30-17.30, Saturday: 09.00-17.00, Option to work from home 1 day a week! As a Senior Mortgage Advisor, you'll be there for our customers, drawing on your wisdom and knowledge to make sure they get the best advice and support to achieve their dreams! With your Area Mortgage Manager by your side, you'll have all the support you need to be the best you can be! You'll receive warm leads from our amazing sales teams, and with full administrative backup, you can focus on what you do best: helping customers get the best deals! Senior Mortgage Advisor - So, what is it like to work here? In our clients' words We work incredibly hard, so don't be afraid of hard work and sometimes long days! It will be demanding but rewarding at the same time - working well with your team to support each other an achieve your customers' goals. Yes, you will be targeted and assessed but this is because we want you to reach your full potential. A new career means lots of support and we want you to succeed every step of the way! Often we run fun and innovative competitions (with nice rewards and treats!), so if you love a bit of competition this will be just up your street! We are not perfect but we are one big family all striving towards being the very best we can be! Senior Mortgage Advisor - Requirements: You must have use of a valid UK driving licence and at least 12 months experience as a Mortgage Advisor You will display outstanding customer service skills as well as being highly motivated, professional and have the ambition to be the very best you can be. You will have bags of drive, motivation and a passion to succeed. You must be focused on exceeding targets and not be afraid of hard work. You will be the type of person that would love seeing your customers' eyes light up when you help them finance their perfect property! Are you ready for an exciting and lucrative career as a Senior Mortgage Advisor ? If so, apply today! Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA's. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.

A busy Volkswagen dealership in Yeovil is looking for an experienced Parts Advisor to join its Aftersales team. This role would suit someone with previous Parts Advisor or Automotive Aftersales experience who is confident working in a fast-paced dealership environment and delivering excellent customer service. Youll be responsible for supplying parts to both the workshop and retail customers, proc click apply for full job details

About the role Mercedes-Benz of Stratford Aftersales is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Mercedes-Benz Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standards are met and carrying out self-audits before filing. Mercedes-Benz Sytner Service Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Previous experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work. We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills and the ability to prioritise workload within a fast-paced environment. To be successful in this role you will be extremely organised, have high attention to detail and be a great team player. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

The Role: We're looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you'll be responsible for both inbound and outbound calls. You'll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is August 2026 and you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you'll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we're looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces in and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

A Main Dealer Approved Bodyshop in the Chelmsford area is looking for a Bodyshop Advisor. Job Details Previous experience in Bodyshop/ Car Dealership/Independent Garage is essential for this role Salary upto £30k basic depending on experience. Monday- Friday -08.00-5.00 Dealing with telephone/email enquiries with customer and insurance customers. Arrange collections and deliveries with customers/recovery agents. Taking payments from Customers. Arranging and issuing courtesy vehicles for customers. Please get in touch to find out more. ! Bodyshop Advisor Bodyshop Advisor Bodyshop Advisor Service Advisor Service Advisor Service Advisor Service Advisor

Overview We are seeking a motivated and customer-focused Inbound Sales & Customer Service Agent to join our team supporting Center Parcs, a leading provider of holiday packages across Europe. This hybrid role, based at our Head Office in Canary Wharf, London, is ideal for individuals fluent in both Danish and English who have a passion for delivering exceptional customer service and driving sales. This is an exciting opportunity to work in a dynamic environment where you can develop your skills, progress your career, and be rewarded for your achievements. Location: Hybrid position available - Head Office in Canary Wharf, London Salary/Rate: £27,768pa + benefits Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On-target earnings of £5,000 per annum (Commission is not part of contractual remuneration and is subject to change). Reports to: Team Manager Hours: Full-time, 37.5 hours per week. Shifts between 8am-8pm Monday-Friday, 8am-4pm Saturday, and 9am-4pm Sunday. Includes one weekend day every other week, with a weekday off in lieu. Responsibilities As an Inbound Sales & Customer Service Agent, you will: Handle incoming calls for both sales and service inquiries. Process service requests using the client's application system. Generate sales by understanding customer needs and creating desire for products. Manage bookings, including cancellations, modifications, and confirmations. Upsell additional products, services, and extended stays. This list is not exhaustive, and additional duties may be assigned as required by the business. Qualifications To succeed in this role, you will need: Fluency in Danish and English (essential). Excellent interpersonal and communication skills. A natural ability to drive sales and achieve targets. Professionalism and emotional resilience. Strong attention to detail and multitasking abilities. A customer-centric mindset, aiming to surprise and delight in every interaction. Previous experience in customer service or sales roles (essential). Familiarity with call centre practices and KPIs (preferred). Day-to-Day Your typical day will involve: Engaging with customers over the phone to provide exceptional service and meet their holiday needs. Identifying opportunities to upsell and cross-sell additional products and services. Managing bookings and resolving customer inquiries efficiently. Collaborating with your team to meet performance targets and maintain a high-performance culture. Participating in training sessions to enhance your skills and product knowledge. Benefits We offer a comprehensive benefits package, including: Uncapped Commission: Rewarded for sales results, with on-target earnings of £5,000 per annum. Training & Development: Full product, system, sales, and customer service training provided. Career Progression: Opportunities to advance to roles such as Social Media, Guest Relations, Outbound, Trainer, Quality Support Executive, or Team Manager. Health & Wellbeing: BUPA Life Insurance Scheme, eye test vouchers, and access to Perkbox. Workplace Perks: Recently built premises, staff room with refreshments, and a smart casual dress code. Corporate Discounts: Discounts on hairdressing, gym memberships, restaurants, and bars. Holidays: 20 days annual leave plus an additional day per year of service (up to 5 days), plus bank holidays. Community Engagement: Involvement in local charities and fundraising events. Additional Benefits: Recommend-a-friend scheme, NVQ qualifications, and apprenticeship opportunities. Additional Information Please note that any offer of employment is subject to satisfactory checks from the Disclosure and Barring Service (DBS) for criminality and financial probity. Candidates will also need to provide references covering the last 36 months of employment (minimum of two references). If you are a Danish-speaking professional with a passion for customer service and sales, we would love to hear from you. Join our team and take the next step in your career today!

Area Sales Manager Vacancy Reference: 59530 AB This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. Have you got agricultural sales experience? Are you someone who enjoys building trusted, long-term relationships with farmers across your territory? Do you have a strong background in selling animal feed, fertiliser, or farm supplies, with the confidence to develop both new and existing accounts in a field-based role? The Company: An agricultural and farming supplies business, supporting farms with essential products across the UK. The Job Role: As Area Sales Manager you will be responsible for selling a wide range of specialist agricultural products directly to farmers throughout your sales territory in Scotland, including: Animal health and veterinary medicines. Animal feed and supplements; blended feeds, straight feeds, moist mixes, liquid molasses, feed blocks, and trace element bags. Seeds and forage: Grass seed mixtures, root and fodder crops, and forage maize. Fertilisers: Solid, liquid, and lime-based fertilisers to cover almost all cropping requirements. Crop Packaging: Silage sheets, clamp covers, vacuum film, net wrap, and baler twine. Dairy and general farming supplies: Milking plant hygiene products, electric fencing, fuels, fuel tanks, and general yard or workshop equipment. Location: Scotland - South West of Scotland. Salary Package: Up to 41,000 Basic Salary Depending on Experience + Commission. Company vehicle Mobile phone. Laptop. Company pension scheme. Sales and product training and coaching. Working Hours: Working hours are usually 8.30am - 17.00pm, 5 days a week, Monday to Friday. Key Responsibilities: Generate and capitalise on sales in Scotland, mainly South West of Scotland. Identify sales calls to new and existing clients, in person and by telephone. Develop and make presentations of company products and services to current and potential clients. Maintain sales activity records and prepare sales reports. Ensure customer service satisfaction and good client relationships. Participate in sales and product training events and sales meetings. Be available and prepared for review/sales meetings with Team Leader/Sales Manager. Monitor and research competitors, market conditions and product development. Keep up to date with changes to product portfolio, pricing policy etc. Maintain existing sales and develop new sales in all product areas. Ensure comprehensive usage of record monitoring of all computer IT systems. Partake in team activities. Be available to travel to the head office for pre-arranged business meetings. Candidate Requirements: Agricultural sales experience, selling either animal feed, fertilisers or similar products to farmers. Proven and successful experience building and maintaining client and customer relationships. FAR (Feed Advisors Registered) qualification and / or FACTS qualified would be an advantage - but not essential. Excellent customer service, communication and organisational skills. Happy to travel in a field-based sales role. How to apply: Please click on the APPLY NOW button. Please send your CV to; Angel Bains - Recruitment Delivery Consultant As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for. We thank all applicants who apply for this role. However, please be advised that only those short listed for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission. Established in 2013, Agricultural and Farming Jobs provide outstanding recruitment head-hunting and job advertising services. We are the trusted recruitment partner of choice to industry leading organisations across the UK and Internationally. We recruit specifically for all roles within the sectors of: Agriculture, Farming, Horticulture, Food and Fresh Produce, Vet, Pet and Animal Health, Agrochemicals, Fertilisers and Seeds, Software and Technology, Machinery, Technical and Engineering and specialist Education.

Security Solutions Engineer - Remote UK Based £48,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco FirePower and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls, Knowledge of Cisco Stealth watch and related Cisco security products, Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £48,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.

PARTS ADVISOR Parts Advisor job details Basic Salary:£28,000 - £30,000 Working Hours:Monday to Friday working 3 different shifts 7am - 4pm, 8am - 5pm & 9am - 6pm Saturday morning (1in2) 8am - 12pm Location:Bicester An experienced Parts Advisor with commercial experience is required for full time permanent vacancy. Responsibilities of a Parts Advisor Ensure that incoming inventory is stocked in the correct location. Meet and assist the customer in a courteous and professional manner providing them with the information they need. Maintain the parts department in a clean and organized manner. Accurately price parts and accessories using the proper pricing source and keep the computer system up to date. Informing customers of any current specials. Demonstrates behaviours consistent with the Company's Values in all interactions with customers, co-workers and vendors. If you have Parts Advisor experience, excellent customer service skills, a good work ethic and full UK drivers licence then please contact Andy at AutoSkills UK and quote reference number 53116 Auto Skills UK is recognized as the leading provider of Permanent and Temporary staffing solutions, from productive trades to senior management and are always looking for candidates within the Commercial Vehicle industry.

£26,256 Gloucester Full-Time Permanent Multiple positions available! Are you passionate about delivering exceptional customer service and solving technical issues? We are recruiting for a Service Desk Analyst to join a growing and supportive IT services team. This is an excellent opportunity for someone with no necessary experience apart from strong customer service skills, a keen interest in technology, and the ability to remain calm under pressure. You'll be the first point of contact for customers, providing technical support, managing service requests, and ensuring issues are resolved efficiently. Key Responsibilities Provide first-line support via telephone and ticketing systems Log, prioritise, and manage customer incidents and service requests Diagnose and resolve issues wherever possible at first point of contact Escalate more complex issues to specialist teams when required Keep customers informed throughout the lifecycle of their ticket Maintain accurate records and documentation Liaise with third-party suppliers to ensure timely resolution of issues Support continuous improvement initiatives and contribute to team success Follow security and compliance procedures at all times Assist with project work as required What We're Looking For Excellent communication skills, both written and verbal Outstanding customer service skills A good understanding of IT terminology and technology concepts Ability to explain technical information in a clear and user-friendly way Strong problem-solving and decision-making skills Positive, proactive, and team-focused attitude Ability to work effectively in a fast-paced environment Strong organisational skills and attention to detail Working Hours This role operates on a shift rota between: 8:00am - 4:30pm 9:30am - 6:00pm 11:30am - 8:00pm You will also be required to work approximately 1 in every 6 weekends, with a day off each side of the weekend. Benefits 25 days annual leave plus bank holidays Birthday day off Enhanced pension scheme Private healthcare Discounted gym memberships Wellbeing support programmes Ongoing training and career development opportunities Supportive and collaborative working environment Interested? Send your CV to Liv at i2i Recruitment today! Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful

CUSTOMER SERVICE ADVISOR - NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION Are you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients' vibrant team as a Customer Service and Sales Agent , where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue. COMPANY BACKGROUND Our client is an independent company that works on a national basis. They offer a market leading customer service experience. Great customer service is at the heart of the business. They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service. This is a small business and every single employee is a member of the family, as are the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER SERVICE DUTIES Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance. Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services. Achieve and exceed targets by empathising with customer needs and providing tailored solutions. Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game. Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth. Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth. CUSTOMER SERVICE REQUIREMENTS Excellent communication skills Customer focused Self-motivated Able to manage complaints professionally Keen to drive business forward Ideally experienced dealing with customers on the telephone Passionate about helping people Team player Able to work in a fast-paced environment Excellent PC skills Problem solver Patient Able to work under pressure Due to location, it is preferred you have you own transport PACKAGE AND BENEFITS Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pm Working 1 Saturday per month 9am-3pm 20 days holiday plus Bank Holidays Onsite Parking £26,436 plus commission Fantastic opportunity to build a career Excellent ongoing training and support Fun days and events Feel valued everyday Follow us on twitter In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency CUSTOMER SERVICE ADVISOR - NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION

Service Advisor Location: Basingstoke Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52439

Are you a proactive HR professional ready to make a measurable impact? Working for a large multi national leader in its industry, we are seeking a Human Resources Specialist/ Advisor for an 18 month contract to provide essential HR generalist support across HR Business Partners, Learning, Resourcing, and Reward functions. This role is key to ensuring consistent application of HR policies and processes, aligned with local legislation and global HR strategy. This is a perfect opportunity for you to grow as an HR professional and be completely embedded in the change shaping our HR community. What You'll Do (Key Tasks) Master HR processes and provide support to the HR team: Provide day-to-day HR support, including the deployment of major HR campaigns across HRBP, Resourcing, Reward, Learning and Development. Drive continuous improvement through a data-driven approach, ensuring cross-country and cross-division data consistency. Coordinate data to ensure quality and timely reporting, providing qualitative analysis on HR topics Support and advise managers on disciplinary and grievance processes and case management. Manage regular enquiries related to HR policies and processes that require support beyond self-service. Provide HR support to recruitment, selection, and generalist HR support for Talent Management activities. Alert HRBPs on potential HR risks by gathering and analyzing data (e.g., absenteeism, E&C training completion, time management). About you: Post Graduate Qualification in HR or similar relevant discipline. Ideally CIPD Level 7. Previous experience in HR, either generalist or HR specialist. Strong IT/Data analytics skills, with a focus on taking reporting methods to the next level to drive evidence-based actions. Comprehensive understanding of HR policies, processes, and systems. Proficiency in Microsoft and Google-suite, especially Sheets/Excel. Ability to convince, to negotiate, and to take initiative. Customer orientation and responsiveness, with a solution mindset. Adaptability For an opportunity to work for a market leader, we would love to hear from you.

About the Role At Porsche Centre Tewkesbury we have a very exciting opportunity to join our team as a Service Team Leader. This is a new role for our team, so we are looking for an established Team Leader or Deputy Service Manager who has experience of leading a Service team in the automotive industry. This role is 42.5 hours per week and attracts an OTE of 45,000. Job Opportunity Key responsibilities: Assist the Service Manager in the day-to-day running of the department and lead by example to deliver a consistent strong performance by motivating the service team. Seeing customers to support and help the efficiency of the front desk. Effectively train, mentor & coach Service Advisors to ensure we are providing the highest standards of customer service Ensuring customer satisfaction with work carried out and advising of future service or repair priorities. Achieve both the business and manufacturer KPIs for performance leading. Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales. Allocate and distribute job cards to advisors whilst ensuring accuracy of information and costings. Manage the collection and delivery diary including allocating jobs to drivers. Maintain effective relationships with prep, admin and warranty to achieve the manufacturer process and audit requirements. Work effectively with the workshop controller to pro-actively support, resolve issues and prevent customer complaints. Identify and drive a performance that exceeds market competition and best practice in the industry. Essential Skills Essential Skills: At least 5 years of experience of working as a Service Advisor in a franchised dealership Experience as a Team Leader or Deputy Service Manager Experience of and confidence in resolving customer feedback in a timely manner Knowledge of Microsoft Office, Excel and Kerridge Familiarity of warranty procedures would be advantageous Please send us an up to date CV and a Cover Letter addressing why you would be a good fit for this role. Benefits Bonus scheme Private Medical Insurance Health cash plan - Claim back medical costs Rewards platform - Gym & high street discounts 25 Days Holiday (plus Bank Holidays) Contributory Pension Scheme Regular Pay Reviews Life Assurance Servicing, Parts and Accessories Discounts Employee Assistance Programme Staff Referral Scheme Learning and Development Enhanced Family Leave Volunteering Opportunities Onsite Parking

Berry Recruitment are NOW hiring for a committed and experienced Senior Customer Relationship Associate to work for a professional and friendly business based in Milton Park. The Benefits on offer Role: Senior Customer Relationship Associate - Hybrid Working. Location: Milton Park, Oxfordshire Hours - Monday - Friday, 09.00am - 17.30pm . Salary: 35,000 Per Annum Benefits: Generous company pension (up to 10.5% matched on a sliding scale) Hybrid working - Full time approximately 2 days working in the office and 3 days working from home. Days may be changeable, so flexibility is required. Company shares Health cash plan (Medicash) Eyecare scheme (with Specsavers) Corporate life insurance 25 days holiday Your birthday off (after 1 year of service) 3 days holiday purchase As a Senior Customer Service Advisor as responsibilities will be: Communication with customers via email and telephone. Process and follow up customer orders and quotes to achieve KPI results. Resolving customer queries and complaints. Working with other departments such as sales, production and logistics to address customer needs and ensure smooth cross-departmental operations. Generate and review reports. Consistently searching for innovative ideas for improvement to processes. Regular feedback to the manager so that she is aware of any performance issues. Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. Work alongside the manager to provide motivation to the team, promoting a positive customer-focused environment. You will: Assist the Manager with monitoring performance ensuring the team meets KPI's and delivers exceptional customer service. Provide frontline support to customers, processing customer orders and quotes, addressing inquiries, resolving issues and ensuring customer satisfaction. Act as the escalation point for more complex or unresolved customer queries. Ensure smooth day-to-day operations of the customer relationship team, overseeing scheduling, workflow management and ensuring efficient use of resources. Work alongside the manager to monitor workload, team performance and compliance with KPI's, offering guidance to ensure high standards of service Assist with onboarding and training new team members and provide feedback to the existing team to improve service, quality and efficiency. Take on managerial responsibilities in the absence of the manager, including motivating the team, setting team goals, and making staffing decisions. Identify areas where processes or policies can be enhanced and work towards implementing improvements for both team efficiency and customer satisfaction. Create and maintain written procedures in line with our processes. About You: A proven track record in a senior customer facing team role, with experience in management cover conditions. Strong communication, leadership, and problem-solving skills Ability to manage and motivate a team in a fast-paced environment Excellent customer handling skills, with the ability to resolve complex issues efficiently and professionally. Knowledge of customer relationship processes (including KPI's and performance metrics) Strong organisational and time-management skills. Ability to step into managerial duties and handle team and operational responsibilities. Familiarity with CRM systems, Microsoft packages and ERP is preferred. No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can bring value to the role, we'd love to learn more about you!" Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.