Deputy Manager Children s Residential Care Ascot £38,480 £40,000 per year Full Time Monday Friday with on-call duties A respected children s residential care provider is looking for an experienced Deputy Manager to support the day-to-day running of a therapeutic residential home for children and young people with complex emotional and behavioural needs. This is an excellent opportunity for an experienced Senior Support Worker, Team Leader or Deputy Manager with a background in children s residential care who is passionate about delivering high-quality, trauma-informed support within a safe and nurturing environment. The role is being advertised by 1Four1 Recruitment on behalf of a confidential care provider operating services across Surrey. Location Ascot Salary £38,480 £40,000 per year Key Responsibilities Support the Registered Manager with the daily operation of the children s home Lead, supervise and support Residential Support Workers and Team Leaders Promote a safe, child-centred and therapeutic environment Support children and young people with complex trauma and emotional needs Ensure care plans, daily records and safeguarding procedures are maintained to a high standard Participate in on-call duties and respond to incidents where required Support staff development through supervision, mentoring and training Work closely with external professionals including schools, local authorities and healthcare teams Assist with audits, inspections and maintaining Ofsted standards Deputise for the Registered Manager when required Requirements Previous experience in a senior or supervisory role within a children s residential care setting NVQ Level 3 Diploma in Residential Childcare (essential) Understanding of safeguarding, trauma-informed care and Ofsted standards Experience supporting children or young people with emotional and behavioural needs Strong leadership, communication and organisational skills Ability to work flexibly, including participation in the on-call rota Full UK driving licence Right to work in the UK About 1Four1 Recruitment 1Four1 Recruitment is a Crawley-based recruitment agency supporting healthcare providers across the South East. We specialise in connecting experienced care professionals with quality employers. Compliance This role will require an enhanced DBS check and satisfactory references. Applicants must have the right to work in the UK. 1Four1 Recruitment is committed to safeguarding and promoting the welfare of vulnerable individuals. Submit your CV to apply.
Jun 17, 2026
Full time
Deputy Manager Children s Residential Care Ascot £38,480 £40,000 per year Full Time Monday Friday with on-call duties A respected children s residential care provider is looking for an experienced Deputy Manager to support the day-to-day running of a therapeutic residential home for children and young people with complex emotional and behavioural needs. This is an excellent opportunity for an experienced Senior Support Worker, Team Leader or Deputy Manager with a background in children s residential care who is passionate about delivering high-quality, trauma-informed support within a safe and nurturing environment. The role is being advertised by 1Four1 Recruitment on behalf of a confidential care provider operating services across Surrey. Location Ascot Salary £38,480 £40,000 per year Key Responsibilities Support the Registered Manager with the daily operation of the children s home Lead, supervise and support Residential Support Workers and Team Leaders Promote a safe, child-centred and therapeutic environment Support children and young people with complex trauma and emotional needs Ensure care plans, daily records and safeguarding procedures are maintained to a high standard Participate in on-call duties and respond to incidents where required Support staff development through supervision, mentoring and training Work closely with external professionals including schools, local authorities and healthcare teams Assist with audits, inspections and maintaining Ofsted standards Deputise for the Registered Manager when required Requirements Previous experience in a senior or supervisory role within a children s residential care setting NVQ Level 3 Diploma in Residential Childcare (essential) Understanding of safeguarding, trauma-informed care and Ofsted standards Experience supporting children or young people with emotional and behavioural needs Strong leadership, communication and organisational skills Ability to work flexibly, including participation in the on-call rota Full UK driving licence Right to work in the UK About 1Four1 Recruitment 1Four1 Recruitment is a Crawley-based recruitment agency supporting healthcare providers across the South East. We specialise in connecting experienced care professionals with quality employers. Compliance This role will require an enhanced DBS check and satisfactory references. Applicants must have the right to work in the UK. 1Four1 Recruitment is committed to safeguarding and promoting the welfare of vulnerable individuals. Submit your CV to apply.
Residential Deputy Manager Reference number : SC08150 Location : London Schedule : Full-time Salary Range : (Full time equivalent) - £50,175 - £57,495 Contract Type : Permanent Shape lives. Lead with purpose. Build futures in an outstanding home. Some leadership roles manage services. This one shapes lives. At Olive House Children's Home, every decision you make helps create a safe, nurturing environment where children build trust, grow in confidence and thrive. At Southwark, we are committed to giving every child and young person the stability, care and support they need to flourish. If you are an experienced residential leader ready for your next step, this is your opportunity to make a lasting impact. About Olive House Olive House is a nurturing children's home supporting up to five children and young people with complex emotional, behavioural and social needs, often linked to trauma and associated difficulties. We are proud to be rated Outstanding by Ofsted , recognising the strength of our relationships, leadership and the progress children make every day. Our approach is firmly rooted in trauma-informed practice. We have a clinical practitioner who works directly with both the children and the staff team and who also leads monthly group supervision. We are also proud that all our children are in education. To support this, an education advisor from the Virtual School is based in the home two days each week. We are building on this success and are looking for a Deputy Manager to help take Olive House even further. Could this be you? What You'll Be Doing As Deputy Manager, you will work alongside the Registered Manager to lead the home and shape a culture where children feel safe, valued, and understood. You will deputise for the Registered Manager as required, ensuring strong leadership continuity and effective oversight of the service in their absence. You will also be responsible for managing and overseeing operational systems and programmes as directed by the Registered Manager. This includes : Ensuring care planning, recording and monitoring systems are accurate, consistent and up to date. Supporting the implementation and ongoing management of key programmes, frameworks, or initiatives within the home. Monitoring compliance with internal systems and regulatory requirements. Supporting staff to use systems effectively to improve outcomes for children. This is a visible, hands-on leadership role where you will : Lead and support staff in delivering high-quality, trauma-informed care. Influence daily practice and safeguarding decisions. Ensure consistency, stability, and strong relationships for every child. Help shape each child's lived experience and long-term progress. You will also deputise for the Registered Manager when required, ensuring strong leadership continuity across the service. Why join Southwark? You will join a supportive, forward-thinking service where children are at the centre of every decision and reflective practice is part of everyday work. In return, you will : Work in an Outstanding-rated children's home. Be part of a values-led leadership culture. Access career development and progression opportunities. Make a meaningful, lasting difference every day. Help shape the future of residential care in Southwark. What We're Looking For We're looking for a confident, emotionally intelligent leader who combines high standards with genuine care. You will bring : Experience in residential children's homes (senior/deputy level desirable). QCF Level 4 Diploma in Children, Young People and Families Practitioner (or equivalent), or willingness to work towards it. Strong understanding of trauma, attachment, and child development. Knowledge of safeguarding and Ofsted frameworks. Experience supporting children with emotional and behavioural needs. Proven leadership, supervision, and team development skills. Strong communication and decision-making abilities. Flexibility to work shifts and deputise when required. For detailed qualifications and requirements, please refer to the job description and person specification located at the bottom of the advert. Contact Details: For an informal discussion about the role, please contact Ann Simpson via email at Additional Information: Pay scale : Grade 11, £50,175 - £57,495 per annum. Working hours : 36 hours per week, Monday to Friday. Contract type : Permanent. Location : Olive House. Benefits : A full list of benefits can be found here: To be considered for interview, you will be required to upload your CV and respond to three key questions based on the person specification. Your responses should demonstrate how your knowledge, skills and experience meet the requirements of the role. Recruitment Timeline: Advert close date : 11:59pm on Wednesday 8th July 2026. Shortlisting : to be confirmed. Interviews : to be confirmed. The interview process will include young persons panel. If you are successful in securing an interview, full details will be shared with you at that stage. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative . We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the criteria below: Members of the Armed Forces and veterans. Are currently in care, or have previously been in care. If you consider yourself to be disabled or if you have a long-term health condition. Attachments Job Description & Person Specification - Deputy Residential Manager
Jun 17, 2026
Full time
Residential Deputy Manager Reference number : SC08150 Location : London Schedule : Full-time Salary Range : (Full time equivalent) - £50,175 - £57,495 Contract Type : Permanent Shape lives. Lead with purpose. Build futures in an outstanding home. Some leadership roles manage services. This one shapes lives. At Olive House Children's Home, every decision you make helps create a safe, nurturing environment where children build trust, grow in confidence and thrive. At Southwark, we are committed to giving every child and young person the stability, care and support they need to flourish. If you are an experienced residential leader ready for your next step, this is your opportunity to make a lasting impact. About Olive House Olive House is a nurturing children's home supporting up to five children and young people with complex emotional, behavioural and social needs, often linked to trauma and associated difficulties. We are proud to be rated Outstanding by Ofsted , recognising the strength of our relationships, leadership and the progress children make every day. Our approach is firmly rooted in trauma-informed practice. We have a clinical practitioner who works directly with both the children and the staff team and who also leads monthly group supervision. We are also proud that all our children are in education. To support this, an education advisor from the Virtual School is based in the home two days each week. We are building on this success and are looking for a Deputy Manager to help take Olive House even further. Could this be you? What You'll Be Doing As Deputy Manager, you will work alongside the Registered Manager to lead the home and shape a culture where children feel safe, valued, and understood. You will deputise for the Registered Manager as required, ensuring strong leadership continuity and effective oversight of the service in their absence. You will also be responsible for managing and overseeing operational systems and programmes as directed by the Registered Manager. This includes : Ensuring care planning, recording and monitoring systems are accurate, consistent and up to date. Supporting the implementation and ongoing management of key programmes, frameworks, or initiatives within the home. Monitoring compliance with internal systems and regulatory requirements. Supporting staff to use systems effectively to improve outcomes for children. This is a visible, hands-on leadership role where you will : Lead and support staff in delivering high-quality, trauma-informed care. Influence daily practice and safeguarding decisions. Ensure consistency, stability, and strong relationships for every child. Help shape each child's lived experience and long-term progress. You will also deputise for the Registered Manager when required, ensuring strong leadership continuity across the service. Why join Southwark? You will join a supportive, forward-thinking service where children are at the centre of every decision and reflective practice is part of everyday work. In return, you will : Work in an Outstanding-rated children's home. Be part of a values-led leadership culture. Access career development and progression opportunities. Make a meaningful, lasting difference every day. Help shape the future of residential care in Southwark. What We're Looking For We're looking for a confident, emotionally intelligent leader who combines high standards with genuine care. You will bring : Experience in residential children's homes (senior/deputy level desirable). QCF Level 4 Diploma in Children, Young People and Families Practitioner (or equivalent), or willingness to work towards it. Strong understanding of trauma, attachment, and child development. Knowledge of safeguarding and Ofsted frameworks. Experience supporting children with emotional and behavioural needs. Proven leadership, supervision, and team development skills. Strong communication and decision-making abilities. Flexibility to work shifts and deputise when required. For detailed qualifications and requirements, please refer to the job description and person specification located at the bottom of the advert. Contact Details: For an informal discussion about the role, please contact Ann Simpson via email at Additional Information: Pay scale : Grade 11, £50,175 - £57,495 per annum. Working hours : 36 hours per week, Monday to Friday. Contract type : Permanent. Location : Olive House. Benefits : A full list of benefits can be found here: To be considered for interview, you will be required to upload your CV and respond to three key questions based on the person specification. Your responses should demonstrate how your knowledge, skills and experience meet the requirements of the role. Recruitment Timeline: Advert close date : 11:59pm on Wednesday 8th July 2026. Shortlisting : to be confirmed. Interviews : to be confirmed. The interview process will include young persons panel. If you are successful in securing an interview, full details will be shared with you at that stage. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment. We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative . We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the criteria below: Members of the Armed Forces and veterans. Are currently in care, or have previously been in care. If you consider yourself to be disabled or if you have a long-term health condition. Attachments Job Description & Person Specification - Deputy Residential Manager
Job Title: Head of Young Peoples' Programmes Salary: £45,000 Hours: 37.5 hours per week (Full Time). The role is based around young people, so will entail some planned or occasional evening and weekend work. Contract: Permanent Accountable to: Chief Operating Officer Start Date: Summer 2026 Location: Based at 21 Winchester Road, Camden, London, NW3 3NR The Head of Young Peoples' Programmes will lead our work with, by and for young people, aged 11-25. They will design, develop and manage a portfolio of youth-focused initiatives. They are a critical part of the Winch Senior Management Team. Together, we work to create communities in which every child and young person can thrive. The Head of Young People's Programme will lead the Inspiring Inclusion initiative. This innovative multi-agency partnership aims to change the school system for Black and racially minoritised students in Camden. We have recently secured seven-year funding from Propel to advance our collective commitment. The Winch is the lead partner and accountable body. The Head of Young People's Programmes will be an experienced leader. They will have a track record of working with young people using strengths-based and participatory approaches, rooted in justice, equity and inclusion. They will have the skills to manage and develop high-performing teams. They will understand the importance of good systems and processes. As a result, they can improve the infrastructure that enables effective work with different communities. They will have nurtured team cultures that embrace and affirm learning and growth. They are skilled in orchestrating and navigating complex networks and partnerships. They will be a committed fundraiser. The Head of Young Peoples' Programmes must have a working knowledge of the policy environment for young people. They will share their insights into the systems, policies, practices and agencies that affect young people. They can draw on evidence and data to build our strategies. They will be excited by the opportunity to nurture and grow our good practices and to foster new approaches and solutions, in Camden and beyond. Job Description: Strategy: Develop and lead our youth strategy; informing, influencing and ensuring alignment with the Winch's overarching strategy. Deliver the outcomes and objectives of the Winch strategy, so that we achieve our mission and goals. Act as a champion for young people (aged 11-25), creating opportunities to appreciate, represent and respond to their experience, so that they can participate in our work and together we change the systems that under-serve or fail them. Leadership: As part of the Senior Management team, provide authentic, values-led leadership and management support, modelling our values of Joy, Care and Courage. Lead the Inspiring Inclusion initiative; agreeing and setting direction, convening partnerships and designing governance and learning structures, managing funder and stakeholder relationships, and delivering the programme outcomes. Manage and develop our people, fostering effective team practices and support systems, so that staff can make an effective contribution. Demonstrate creativity, initiative and thought-leadership in growing and strengthening the Winch's offer to young people Lead an effective and comprehensive safeguarding culture, acting as part of the designated safeguarding team. Programmes: Develop and deliver services for 11 to 25-year-olds taking responsibility for the experiences, wellbeing and safety of young people and partners at the Winch. Commit to the principles of asset and place-based practice, participation and co-production, and relational-working. Ensure that funded activity for young people is compatible with the Winch's mission, values and strategic goals. Support direct delivery and outreach working and incident management, where needed. Stay up to date and engaged with the external context, and draw on your professional networks, resources and connections to enrich, direct and support programme development and delivery. Ensure programme design and delivery takes account of interdependencies with other teams in the Winch and ensure we operate in a joined-up way to maximise our impact and strengthen our collective capabilities. Development: Help establish and meet our fundraising ambitions, to ensure the sustainability and continuous development of the Winch's provision. Lead work with young people, partners and fundraising colleagues to research, develop and submit bids to enhance and enrich our offer. Deliver our 'Test and Learn' approach to improve the school and safeguarding experiences of young people from Black and racialised communities. Develop programmes and ways of working that align with our JEDI principles, which reflect our positionality, and which contribute toward securing policy, practice and systems change. Finance & Resourcing: Develop, manage and monitor project budgets and resources, working alongside the Chief Operating Officer, Finance Manager and fundraising team. Take lead responsibility for the Inspiring Inclusion programme budget, ensuring effective contracting and commissioning arrangements with partners and providers. Support the Youth Work Manager in overseeing budgets and financial controls Manage and monitor the mobilisation, coordination, development and effective deployment of staff, volunteers and partners to create value for the Winch and the communities we serve. Partnership: Proactively identify and build new relationships and partnerships to develop the young peoples' programme Strengthen and build on our current partnerships with youth services providers, community organisations, schools, the local authority and our donor community Engage constructively with funders and policy makers, supporting their ambition to effect change, influencing their priorities and contributing to their learning. Act as an ambassador for and champion of the Winch, deputising for senior managers, where required. Monitoring, Learning & Evaluation: Commission and manage a Learning Partner for the Inspiring Inclusion programme; developing a robust theory of change, effective monitoring and impact measurement processes, and surfacing actionable next steps. Establish learning practices and rituals, developing accurate and timely recording, using effective project management approaches; and applying appropriate evidential and theoretical frameworks Lead a focus on learning, adopting and pursuing better practice, to ensure continuous improvement Identify, adopt and embed quality assurance, safeguarding and risk management frameworks Work with the fundraising and Winch team to meet the funding objectives, and ensure the integrity and sustainability of youth programmes Meet reporting deadlines to funders, trustees and senior managers Shared Responsibilities: Help lead effective and comprehensive safeguarding culture and practices, contributing to the development of Winch policies and practices. Model and embed standards of professional conduct and boundaries Champion young peoples' experience, though securing feedback, complaints and insight Maintain oversight of learning & development- including shaping core practice skills and professional development, and identifying and embedding models of practice. Ensure compliance with Health and Safety and Data Protection legislation Maintain oversight of risk management General Duties: Attend and participate in individual, staff, trustee and team meetings, team away days, supervision and appraisals, as required Help organise and lead Winch staff away days and planning events Work collaboratively with and provide cover where necessary to other Winch programmes, including attending trips and residentials during school holidays Exhibit the Winch's values and positive behaviours at all times Demonstrate and model commitment to the principles of justice, equality, diversity and inclusion (JEDI) Demonstrate commitment to, and take responsibility for, safeguarding children, young people and adults at risk, in the context of your role Take responsibility for your professional development and learning Adhere to and help develop the policies, guidelines and processes of the Winch Make a significant contribution to the Winch's strategy, ethos and development, and wider fundraising efforts Deputise for senior managers, where required. Person Specification To be considered for the role, you must have and provide evidence of the following in your application: Experience: At least 5 years of relevant work experience, including at least 3 years managing high-performing teams in a challenging non-profit, social enterprise, start-up or statutory environment Experience of managing a complex portfolio of projects, with a minimum budget of £200k per year Significant experience of managing complex and emergent safeguarding issues Excellent facilitation skills and experience of leading complex, multi-agency partnerships to achieve change Experience of successfully developing and delivering youth-led solutions . click apply for full job details
Jun 17, 2026
Full time
Job Title: Head of Young Peoples' Programmes Salary: £45,000 Hours: 37.5 hours per week (Full Time). The role is based around young people, so will entail some planned or occasional evening and weekend work. Contract: Permanent Accountable to: Chief Operating Officer Start Date: Summer 2026 Location: Based at 21 Winchester Road, Camden, London, NW3 3NR The Head of Young Peoples' Programmes will lead our work with, by and for young people, aged 11-25. They will design, develop and manage a portfolio of youth-focused initiatives. They are a critical part of the Winch Senior Management Team. Together, we work to create communities in which every child and young person can thrive. The Head of Young People's Programme will lead the Inspiring Inclusion initiative. This innovative multi-agency partnership aims to change the school system for Black and racially minoritised students in Camden. We have recently secured seven-year funding from Propel to advance our collective commitment. The Winch is the lead partner and accountable body. The Head of Young People's Programmes will be an experienced leader. They will have a track record of working with young people using strengths-based and participatory approaches, rooted in justice, equity and inclusion. They will have the skills to manage and develop high-performing teams. They will understand the importance of good systems and processes. As a result, they can improve the infrastructure that enables effective work with different communities. They will have nurtured team cultures that embrace and affirm learning and growth. They are skilled in orchestrating and navigating complex networks and partnerships. They will be a committed fundraiser. The Head of Young Peoples' Programmes must have a working knowledge of the policy environment for young people. They will share their insights into the systems, policies, practices and agencies that affect young people. They can draw on evidence and data to build our strategies. They will be excited by the opportunity to nurture and grow our good practices and to foster new approaches and solutions, in Camden and beyond. Job Description: Strategy: Develop and lead our youth strategy; informing, influencing and ensuring alignment with the Winch's overarching strategy. Deliver the outcomes and objectives of the Winch strategy, so that we achieve our mission and goals. Act as a champion for young people (aged 11-25), creating opportunities to appreciate, represent and respond to their experience, so that they can participate in our work and together we change the systems that under-serve or fail them. Leadership: As part of the Senior Management team, provide authentic, values-led leadership and management support, modelling our values of Joy, Care and Courage. Lead the Inspiring Inclusion initiative; agreeing and setting direction, convening partnerships and designing governance and learning structures, managing funder and stakeholder relationships, and delivering the programme outcomes. Manage and develop our people, fostering effective team practices and support systems, so that staff can make an effective contribution. Demonstrate creativity, initiative and thought-leadership in growing and strengthening the Winch's offer to young people Lead an effective and comprehensive safeguarding culture, acting as part of the designated safeguarding team. Programmes: Develop and deliver services for 11 to 25-year-olds taking responsibility for the experiences, wellbeing and safety of young people and partners at the Winch. Commit to the principles of asset and place-based practice, participation and co-production, and relational-working. Ensure that funded activity for young people is compatible with the Winch's mission, values and strategic goals. Support direct delivery and outreach working and incident management, where needed. Stay up to date and engaged with the external context, and draw on your professional networks, resources and connections to enrich, direct and support programme development and delivery. Ensure programme design and delivery takes account of interdependencies with other teams in the Winch and ensure we operate in a joined-up way to maximise our impact and strengthen our collective capabilities. Development: Help establish and meet our fundraising ambitions, to ensure the sustainability and continuous development of the Winch's provision. Lead work with young people, partners and fundraising colleagues to research, develop and submit bids to enhance and enrich our offer. Deliver our 'Test and Learn' approach to improve the school and safeguarding experiences of young people from Black and racialised communities. Develop programmes and ways of working that align with our JEDI principles, which reflect our positionality, and which contribute toward securing policy, practice and systems change. Finance & Resourcing: Develop, manage and monitor project budgets and resources, working alongside the Chief Operating Officer, Finance Manager and fundraising team. Take lead responsibility for the Inspiring Inclusion programme budget, ensuring effective contracting and commissioning arrangements with partners and providers. Support the Youth Work Manager in overseeing budgets and financial controls Manage and monitor the mobilisation, coordination, development and effective deployment of staff, volunteers and partners to create value for the Winch and the communities we serve. Partnership: Proactively identify and build new relationships and partnerships to develop the young peoples' programme Strengthen and build on our current partnerships with youth services providers, community organisations, schools, the local authority and our donor community Engage constructively with funders and policy makers, supporting their ambition to effect change, influencing their priorities and contributing to their learning. Act as an ambassador for and champion of the Winch, deputising for senior managers, where required. Monitoring, Learning & Evaluation: Commission and manage a Learning Partner for the Inspiring Inclusion programme; developing a robust theory of change, effective monitoring and impact measurement processes, and surfacing actionable next steps. Establish learning practices and rituals, developing accurate and timely recording, using effective project management approaches; and applying appropriate evidential and theoretical frameworks Lead a focus on learning, adopting and pursuing better practice, to ensure continuous improvement Identify, adopt and embed quality assurance, safeguarding and risk management frameworks Work with the fundraising and Winch team to meet the funding objectives, and ensure the integrity and sustainability of youth programmes Meet reporting deadlines to funders, trustees and senior managers Shared Responsibilities: Help lead effective and comprehensive safeguarding culture and practices, contributing to the development of Winch policies and practices. Model and embed standards of professional conduct and boundaries Champion young peoples' experience, though securing feedback, complaints and insight Maintain oversight of learning & development- including shaping core practice skills and professional development, and identifying and embedding models of practice. Ensure compliance with Health and Safety and Data Protection legislation Maintain oversight of risk management General Duties: Attend and participate in individual, staff, trustee and team meetings, team away days, supervision and appraisals, as required Help organise and lead Winch staff away days and planning events Work collaboratively with and provide cover where necessary to other Winch programmes, including attending trips and residentials during school holidays Exhibit the Winch's values and positive behaviours at all times Demonstrate and model commitment to the principles of justice, equality, diversity and inclusion (JEDI) Demonstrate commitment to, and take responsibility for, safeguarding children, young people and adults at risk, in the context of your role Take responsibility for your professional development and learning Adhere to and help develop the policies, guidelines and processes of the Winch Make a significant contribution to the Winch's strategy, ethos and development, and wider fundraising efforts Deputise for senior managers, where required. Person Specification To be considered for the role, you must have and provide evidence of the following in your application: Experience: At least 5 years of relevant work experience, including at least 3 years managing high-performing teams in a challenging non-profit, social enterprise, start-up or statutory environment Experience of managing a complex portfolio of projects, with a minimum budget of £200k per year Significant experience of managing complex and emergent safeguarding issues Excellent facilitation skills and experience of leading complex, multi-agency partnerships to achieve change Experience of successfully developing and delivering youth-led solutions . click apply for full job details
Business Development Manager - Children's Social Care Location: Leeds, LS25 (Hybrid - 2 days per week in the office) Salary: 55,000 + 10% Performance Bonus An established and growing provider of regulated children's services is seeking an experienced Business Development Manager to drive growth across its portfolio of supported accommodation and residential services. This is an exciting opportunity for a commercially minded professional with a strong understanding of children's social care, local authority commissioning, placements, and regulatory frameworks. Working closely with senior operational leaders, you will play a pivotal role in expanding services, increasing occupancy, strengthening commissioner relationships, and supporting strategic growth initiatives. The Opportunity Reporting to a senior leadership team member, you will act as a key link between operations, commissioning stakeholders, and business development functions. You will lead placement activity, identify growth opportunities, develop strategic partnerships, and provide valuable market intelligence to support business performance. The role combines strategic business development, stakeholder engagement, placement management, and performance reporting, making it ideal for someone who thrives in a fast-paced and purpose-driven environment. Key Responsibilities Strategic Business Development Partner closely with operational leadership teams to support sustainable service growth and occupancy. Align business development activity with operational capacity and strategic priorities. Provide market intelligence, commissioner insights, and regulatory guidance to inform decision-making. Support regional teams in maximising placement opportunities and responding effectively to local demand. Placements & Referral Management Lead and manage a placements function responsible for handling high volumes of referrals. Oversee the full referral-to-placement process, ensuring effective matching and positive outcomes. Monitor referral pipelines, placement conversions, and occupancy trends. Produce regular analysis and recommendations for senior leadership teams. Market Growth & Opportunity Development Identify and secure new business opportunities across children's social care and education-related services. Conduct market and competitor analysis to support strategic planning and service positioning. Contribute to the development and expansion of existing and new service offerings. Commissioner & Stakeholder Engagement Build and maintain strong relationships with local authority commissioners and key stakeholders. Promote services through networking, sector forums, strategic meetings, and industry events. Develop collaborative partnerships that support long-term growth objectives. Regulatory & Compliance Support Maintain up-to-date knowledge of relevant regulatory frameworks and sector developments. Ensure service growth initiatives and placement activity remain fully compliant. Provide internal guidance on regulatory requirements and best practice. Performance Reporting & Analysis Produce weekly performance reports and management information packs for senior leadership. Monitor and report on: Referral volumes and conversion rates Occupancy performance Placement pipelines Business development opportunities Market and competitor activity Analyse trends, risks, and opportunities, providing actionable recommendations to support strategic decision-making. About You To be successful in this role, you will have: A minimum of 3 years' experience in business development, commissioning, placements, or strategic leadership within children's social care. Strong knowledge of supported accommodation and/or residential children's services. Experience working closely with operational teams to drive growth and improve service performance. Proven success developing relationships with local authorities, commissioners, and key sector stakeholders. Experience managing complex referral and placement processes. Excellent commercial awareness and an ability to identify and convert growth opportunities. Strong analytical skills with experience interpreting performance data and market intelligence. Outstanding communication and relationship-building abilities. Knowledge of commissioning frameworks, procurement processes, and funding pathways within children's services. A relevant qualification in Social Care, Business, Housing, or a related discipline (desirable). Package 55,000 basic salary 10% annual performance bonus Hybrid working (2 days per week in the Leeds LS25 office) Opportunity to join a growing organisation with ambitious expansion plans Collaborative senior leadership environment Career development and progression opportunities If you have a passion for improving outcomes for children and young people, combined with the commercial expertise to drive sustainable growth, we would love to hear from you.
Jun 17, 2026
Full time
Business Development Manager - Children's Social Care Location: Leeds, LS25 (Hybrid - 2 days per week in the office) Salary: 55,000 + 10% Performance Bonus An established and growing provider of regulated children's services is seeking an experienced Business Development Manager to drive growth across its portfolio of supported accommodation and residential services. This is an exciting opportunity for a commercially minded professional with a strong understanding of children's social care, local authority commissioning, placements, and regulatory frameworks. Working closely with senior operational leaders, you will play a pivotal role in expanding services, increasing occupancy, strengthening commissioner relationships, and supporting strategic growth initiatives. The Opportunity Reporting to a senior leadership team member, you will act as a key link between operations, commissioning stakeholders, and business development functions. You will lead placement activity, identify growth opportunities, develop strategic partnerships, and provide valuable market intelligence to support business performance. The role combines strategic business development, stakeholder engagement, placement management, and performance reporting, making it ideal for someone who thrives in a fast-paced and purpose-driven environment. Key Responsibilities Strategic Business Development Partner closely with operational leadership teams to support sustainable service growth and occupancy. Align business development activity with operational capacity and strategic priorities. Provide market intelligence, commissioner insights, and regulatory guidance to inform decision-making. Support regional teams in maximising placement opportunities and responding effectively to local demand. Placements & Referral Management Lead and manage a placements function responsible for handling high volumes of referrals. Oversee the full referral-to-placement process, ensuring effective matching and positive outcomes. Monitor referral pipelines, placement conversions, and occupancy trends. Produce regular analysis and recommendations for senior leadership teams. Market Growth & Opportunity Development Identify and secure new business opportunities across children's social care and education-related services. Conduct market and competitor analysis to support strategic planning and service positioning. Contribute to the development and expansion of existing and new service offerings. Commissioner & Stakeholder Engagement Build and maintain strong relationships with local authority commissioners and key stakeholders. Promote services through networking, sector forums, strategic meetings, and industry events. Develop collaborative partnerships that support long-term growth objectives. Regulatory & Compliance Support Maintain up-to-date knowledge of relevant regulatory frameworks and sector developments. Ensure service growth initiatives and placement activity remain fully compliant. Provide internal guidance on regulatory requirements and best practice. Performance Reporting & Analysis Produce weekly performance reports and management information packs for senior leadership. Monitor and report on: Referral volumes and conversion rates Occupancy performance Placement pipelines Business development opportunities Market and competitor activity Analyse trends, risks, and opportunities, providing actionable recommendations to support strategic decision-making. About You To be successful in this role, you will have: A minimum of 3 years' experience in business development, commissioning, placements, or strategic leadership within children's social care. Strong knowledge of supported accommodation and/or residential children's services. Experience working closely with operational teams to drive growth and improve service performance. Proven success developing relationships with local authorities, commissioners, and key sector stakeholders. Experience managing complex referral and placement processes. Excellent commercial awareness and an ability to identify and convert growth opportunities. Strong analytical skills with experience interpreting performance data and market intelligence. Outstanding communication and relationship-building abilities. Knowledge of commissioning frameworks, procurement processes, and funding pathways within children's services. A relevant qualification in Social Care, Business, Housing, or a related discipline (desirable). Package 55,000 basic salary 10% annual performance bonus Hybrid working (2 days per week in the Leeds LS25 office) Opportunity to join a growing organisation with ambitious expansion plans Collaborative senior leadership environment Career development and progression opportunities If you have a passion for improving outcomes for children and young people, combined with the commercial expertise to drive sustainable growth, we would love to hear from you.
Residential Children's Services Deputy Manager Location: Bristol Contract: Full Time, Permanent Salary: Up to £38,955.18 per annum (includes sleep in shifts) Specific Hours: 38 hours per week Responsible for: Team Leaders, Residential Support Workers Headway Adolescent Resources, established in 1999, is a leading provider of residential care for young people click apply for full job details
Jun 17, 2026
Full time
Residential Children's Services Deputy Manager Location: Bristol Contract: Full Time, Permanent Salary: Up to £38,955.18 per annum (includes sleep in shifts) Specific Hours: 38 hours per week Responsible for: Team Leaders, Residential Support Workers Headway Adolescent Resources, established in 1999, is a leading provider of residential care for young people click apply for full job details
Enabling Support Worker Location: Bradbury Court, Harrow Salary: £14.00 per hour Hours Per Week: 40 Are you the candidate we are looking for? At Shaftesbury Bradbury Court we are recruiting for 2 Enabling Support Workers. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As an Enabling Support Worker it will be your role to provide support and encouragement, by taking direction from both the person supported and the person centred support plan. You will be required to maintain accurate records while at work, in line with the service requirements. You may also be required to administer personal care and medication. There will be a requirement to cover sleep in sessions. You will be paid an additional £60 per sleep in. Bradbury Court in Harrow, north London, provides person-centred, responsive residential care. The home is spacious and modern and provides care for 21 adults with physical disabilities, with a wide range of needs. Our accessible and welcoming environment provides modern facilities and quality care. Benefits of working at Shaftesbury At Shaftesbury, we know that our workers are our greatest asset. We re proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Shaftesbury. We re now offering even more great benefits to reward the work of our wonderful staff, which is listed below: Welcome to Shaftesbury bonus of £500 on completion of 12 months of employment (terms apply) Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement. Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Jun 16, 2026
Full time
Enabling Support Worker Location: Bradbury Court, Harrow Salary: £14.00 per hour Hours Per Week: 40 Are you the candidate we are looking for? At Shaftesbury Bradbury Court we are recruiting for 2 Enabling Support Workers. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children s care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As an Enabling Support Worker it will be your role to provide support and encouragement, by taking direction from both the person supported and the person centred support plan. You will be required to maintain accurate records while at work, in line with the service requirements. You may also be required to administer personal care and medication. There will be a requirement to cover sleep in sessions. You will be paid an additional £60 per sleep in. Bradbury Court in Harrow, north London, provides person-centred, responsive residential care. The home is spacious and modern and provides care for 21 adults with physical disabilities, with a wide range of needs. Our accessible and welcoming environment provides modern facilities and quality care. Benefits of working at Shaftesbury At Shaftesbury, we know that our workers are our greatest asset. We re proud to have some of the best and most committed staff in the sector and we want to attract more people like you to work with Shaftesbury. We re now offering even more great benefits to reward the work of our wonderful staff, which is listed below: Welcome to Shaftesbury bonus of £500 on completion of 12 months of employment (terms apply) Happy Birthday to you! As well as sending you a birthday card, all frontline care staff can have the opportunity to take the day off on their birthday, taken from your annual entitlement. Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Director of Accommodation Based Services Location: Remote (With national travel) Salary: £73,626.31 per annum Vacancy Type: Permanent At Shaftesbury, we re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. About the Role The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future. This role is home based with national travel as and when required. You ll be responsible for: Promoting the vision and values of Shaftesbury within the residential services. Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services. Ensuring you meet all targets and KPIs. To participate in Shaftesbury s national on call rota. Develop key relationships and create strategic alliances with all commissioners. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset Diploma level (Level 5) or equivalent level qualification Evidence of continued professional and personal development Experience within a senior management position previously Track record of service improvement and operational achievement Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to their website to complete your application.
Jun 16, 2026
Full time
Director of Accommodation Based Services Location: Remote (With national travel) Salary: £73,626.31 per annum Vacancy Type: Permanent At Shaftesbury, we re looking for a Director of Accommodation Based Services to join our passionate and purpose-driven team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you. You must hold a full current driving licence and the ability to travel to services and stay away from home overnight when required. We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life. Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive. About the Role The Director of Accommodation Based Services will be responsible for ensuring the operation of high quality, financially sustainable services across the country that are sustainable both now and in the future. This role is home based with national travel as and when required. You ll be responsible for: Promoting the vision and values of Shaftesbury within the residential services. Leading by example and ensuring that you demonstrate the values in your leadership behaviours and how you support our teams and deliver our services. Ensuring you meet all targets and KPIs. To participate in Shaftesbury s national on call rota. Develop key relationships and create strategic alliances with all commissioners. This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide. Why Join Shaftesbury? We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded: Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond Professional Development Access to an excellent training and development programme Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years Pension Scheme Helping you plan for the future Wellbeing Support Access to a comprehensive Employee Assistance Programme Why You? You ll bring: Strong organisational and administrative skills Excellent attention to detail The ability to manage multiple priorities A proactive, team-focused mindset Diploma level (Level 5) or equivalent level qualification Evidence of continued professional and personal development Experience within a senior management position previously Track record of service improvement and operational achievement Join Us If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you. Be part of something bigger. Be part of Shaftesbury. Shaftesbury is the disability charity that s committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to their website to complete your application.
Location: Much Hadham, Hertfordshire (SG10 6EW) Contract: Full-time, Permanent Salary: £47,985 - £49,001 Shape Culture. Lead Employee Relations. Make a Real Difference. At our client, their people are at the heart of everything they do. They are looking for an experienced and proactive Senior HR Advisor to join their People Team and play a key role in supporting managers, developing capability, and delivering high-quality employee relations services across the organisation. This is an exciting opportunity for an experienced HR professional who thrives in a fast-paced environment and is passionate about helping leaders navigate complex people matters with confidence and compassion. About the Organisation Set within 60 acres of beautiful Hertfordshire countryside, our client is a values-led charity supporting children, young people and adults with epilepsy and complex needs. Their integrated services include education, residential care, supported living and day opportunities, creating a unique and rewarding environment where every role contributes to improving lives. Their values underpin everything they do: Aspirational They aim high. Collaborative They work together. Joyful They love what they do. Compassionate They care. About the Role As Senior HR Advisor, you will provide professional, expert HR advice and guidance to managers across the organisation, supporting a wide range of employee relations matters and helping ensure best practice, legal compliance and positive workplace outcomes. Working closely with the Head of People Relations and Policy, you will play a key role in managing complex casework, supporting organisational change, coaching managers and contributing to the delivery of strategic people initiatives. Key responsibilities include: Advising managers and senior leaders on complex employee relations matters, including disciplinary, grievance, capability, absence management and organisational change Supporting investigations, hearings and formal processes, ensuring compliance with employment legislation and organisational policies Leading on employment-related legal matters, including Subject Access Requests and supporting Employment Tribunal and ACAS cases Coaching and developing managers to build confidence and capability in managing people issues Supporting organisational change and restructures Producing and analysing workforce and employee relations data to identify trends and drive improvements Coaching and mentoring the HR Advisor, supporting their development and day-to-day activities Contributing to policy development, governance initiatives and continuous service improvement Designing and delivering manager training and development sessions Deputising for the Head of People Relations and Policy when required This role offers genuine variety, strategic exposure and the opportunity to influence people practices across a large and diverse organisation. About You You will be an experienced HR professional who enjoys building strong relationships, solving complex challenges and providing trusted advice to managers and leaders. Essential: CIPD Level 5 qualification (or above) or equivalent experience Significant experience operating at Senior HR Advisor level Strong employee relations experience, including complex case management Up-to-date knowledge of employment legislation and HR best practice Experience coaching and supporting managers across a variety of people matters Excellent communication, influencing and stakeholder management skills Ability to manage a busy and varied workload whilst maintaining attention to detail Strong analytical skills with experience interpreting workforce data and trends Desirable: CIPD Level 7 qualification Experience supporting organisational change and restructuring programmes Experience supervising or mentoring HR team members Knowledge of iTrent HR systems Why Work for Them? This is an opportunity to join a supportive and collaborative People Team where your expertise will directly influence the experience of colleagues across the organisation. They offer: From 25 days' annual leave plus bank holidays (increasing with service) Free on-site parking Discounted gym membership Blue Light Card eligibility Employee Assistance Programme Life Assurance Scheme Fully funded DBS Contributory pension scheme with up to 6% employer contribution Employee recognition schemes Recommend a Friend Scheme (£1,000 for eligible roles) Ongoing learning and development opportunities How to Apply Please apply via our website by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis and we reserve the right to close this vacancy early should sufficient applications be received. Safeguarding & Inclusion Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. An enhanced DBS check will be required for this role. They are proud to be an Investors in People and Disability Confident Employer. They welcome applications from all backgrounds and communities. If you require any reasonable adjustments during the recruitment process, please let us know. Join our client and help create a positive workplace where people can thrive. REF-
Jun 16, 2026
Full time
Location: Much Hadham, Hertfordshire (SG10 6EW) Contract: Full-time, Permanent Salary: £47,985 - £49,001 Shape Culture. Lead Employee Relations. Make a Real Difference. At our client, their people are at the heart of everything they do. They are looking for an experienced and proactive Senior HR Advisor to join their People Team and play a key role in supporting managers, developing capability, and delivering high-quality employee relations services across the organisation. This is an exciting opportunity for an experienced HR professional who thrives in a fast-paced environment and is passionate about helping leaders navigate complex people matters with confidence and compassion. About the Organisation Set within 60 acres of beautiful Hertfordshire countryside, our client is a values-led charity supporting children, young people and adults with epilepsy and complex needs. Their integrated services include education, residential care, supported living and day opportunities, creating a unique and rewarding environment where every role contributes to improving lives. Their values underpin everything they do: Aspirational They aim high. Collaborative They work together. Joyful They love what they do. Compassionate They care. About the Role As Senior HR Advisor, you will provide professional, expert HR advice and guidance to managers across the organisation, supporting a wide range of employee relations matters and helping ensure best practice, legal compliance and positive workplace outcomes. Working closely with the Head of People Relations and Policy, you will play a key role in managing complex casework, supporting organisational change, coaching managers and contributing to the delivery of strategic people initiatives. Key responsibilities include: Advising managers and senior leaders on complex employee relations matters, including disciplinary, grievance, capability, absence management and organisational change Supporting investigations, hearings and formal processes, ensuring compliance with employment legislation and organisational policies Leading on employment-related legal matters, including Subject Access Requests and supporting Employment Tribunal and ACAS cases Coaching and developing managers to build confidence and capability in managing people issues Supporting organisational change and restructures Producing and analysing workforce and employee relations data to identify trends and drive improvements Coaching and mentoring the HR Advisor, supporting their development and day-to-day activities Contributing to policy development, governance initiatives and continuous service improvement Designing and delivering manager training and development sessions Deputising for the Head of People Relations and Policy when required This role offers genuine variety, strategic exposure and the opportunity to influence people practices across a large and diverse organisation. About You You will be an experienced HR professional who enjoys building strong relationships, solving complex challenges and providing trusted advice to managers and leaders. Essential: CIPD Level 5 qualification (or above) or equivalent experience Significant experience operating at Senior HR Advisor level Strong employee relations experience, including complex case management Up-to-date knowledge of employment legislation and HR best practice Experience coaching and supporting managers across a variety of people matters Excellent communication, influencing and stakeholder management skills Ability to manage a busy and varied workload whilst maintaining attention to detail Strong analytical skills with experience interpreting workforce data and trends Desirable: CIPD Level 7 qualification Experience supporting organisational change and restructuring programmes Experience supervising or mentoring HR team members Knowledge of iTrent HR systems Why Work for Them? This is an opportunity to join a supportive and collaborative People Team where your expertise will directly influence the experience of colleagues across the organisation. They offer: From 25 days' annual leave plus bank holidays (increasing with service) Free on-site parking Discounted gym membership Blue Light Card eligibility Employee Assistance Programme Life Assurance Scheme Fully funded DBS Contributory pension scheme with up to 6% employer contribution Employee recognition schemes Recommend a Friend Scheme (£1,000 for eligible roles) Ongoing learning and development opportunities How to Apply Please apply via our website by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis and we reserve the right to close this vacancy early should sufficient applications be received. Safeguarding & Inclusion Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. An enhanced DBS check will be required for this role. They are proud to be an Investors in People and Disability Confident Employer. They welcome applications from all backgrounds and communities. If you require any reasonable adjustments during the recruitment process, please let us know. Join our client and help create a positive workplace where people can thrive. REF-
Location: Much Hadham, Hertfordshire (SG10 6EW) Contract: Full-time, Permanent Salary: £47,985 - £49,001 Shape Culture. Lead Employee Relations. Make a Real Difference. At our client, their people are at the heart of everything they do. They are looking for an experienced and proactive Senior HR Advisor to join their People Team and play a key role in supporting managers, developing capability, and delivering high-quality employee relations services across the organisation. This is an exciting opportunity for an experienced HR professional who thrives in a fast-paced environment and is passionate about helping leaders navigate complex people matters with confidence and compassion. About the Organisation Set within 60 acres of beautiful Hertfordshire countryside, our client is a values-led charity supporting children, young people and adults with epilepsy and complex needs. Their integrated services include education, residential care, supported living and day opportunities, creating a unique and rewarding environment where every role contributes to improving lives. Their values underpin everything they do: Aspirational They aim high. Collaborative They work together. Joyful They love what they do. Compassionate They care. About the Role As Senior HR Advisor, you will provide professional, expert HR advice and guidance to managers across the organisation, supporting a wide range of employee relations matters and helping ensure best practice, legal compliance and positive workplace outcomes. Working closely with the Head of People Relations and Policy, you will play a key role in managing complex casework, supporting organisational change, coaching managers and contributing to the delivery of strategic people initiatives. Key responsibilities include: Advising managers and senior leaders on complex employee relations matters, including disciplinary, grievance, capability, absence management and organisational change Supporting investigations, hearings and formal processes, ensuring compliance with employment legislation and organisational policies Leading on employment-related legal matters, including Subject Access Requests and supporting Employment Tribunal and ACAS cases Coaching and developing managers to build confidence and capability in managing people issues Supporting organisational change and restructures Producing and analysing workforce and employee relations data to identify trends and drive improvements Coaching and mentoring the HR Advisor, supporting their development and day-to-day activities Contributing to policy development, governance initiatives and continuous service improvement Designing and delivering manager training and development sessions Deputising for the Head of People Relations and Policy when required This role offers genuine variety, strategic exposure and the opportunity to influence people practices across a large and diverse organisation. About You You will be an experienced HR professional who enjoys building strong relationships, solving complex challenges and providing trusted advice to managers and leaders. Essential: CIPD Level 5 qualification (or above) or equivalent experience Significant experience operating at Senior HR Advisor level Strong employee relations experience, including complex case management Up-to-date knowledge of employment legislation and HR best practice Experience coaching and supporting managers across a variety of people matters Excellent communication, influencing and stakeholder management skills Ability to manage a busy and varied workload whilst maintaining attention to detail Strong analytical skills with experience interpreting workforce data and trends Desirable: CIPD Level 7 qualification Experience supporting organisational change and restructuring programmes Experience supervising or mentoring HR team members Knowledge of iTrent HR systems Why Work for Them? This is an opportunity to join a supportive and collaborative People Team where your expertise will directly influence the experience of colleagues across the organisation. They offer: From 25 days' annual leave plus bank holidays (increasing with service) Free on-site parking Discounted gym membership Blue Light Card eligibility Employee Assistance Programme Life Assurance Scheme Fully funded DBS Contributory pension scheme with up to 6% employer contribution Employee recognition schemes Recommend a Friend Scheme (£1,000 for eligible roles) Ongoing learning and development opportunities How to Apply Please apply via our website by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis and we reserve the right to close this vacancy early should sufficient applications be received. Safeguarding & Inclusion Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. An enhanced DBS check will be required for this role. They are proud to be an Investors in People and Disability Confident Employer. They welcome applications from all backgrounds and communities. If you require any reasonable adjustments during the recruitment process, please let us know. Join our client and help create a positive workplace where people can thrive. REF-
Jun 16, 2026
Full time
Location: Much Hadham, Hertfordshire (SG10 6EW) Contract: Full-time, Permanent Salary: £47,985 - £49,001 Shape Culture. Lead Employee Relations. Make a Real Difference. At our client, their people are at the heart of everything they do. They are looking for an experienced and proactive Senior HR Advisor to join their People Team and play a key role in supporting managers, developing capability, and delivering high-quality employee relations services across the organisation. This is an exciting opportunity for an experienced HR professional who thrives in a fast-paced environment and is passionate about helping leaders navigate complex people matters with confidence and compassion. About the Organisation Set within 60 acres of beautiful Hertfordshire countryside, our client is a values-led charity supporting children, young people and adults with epilepsy and complex needs. Their integrated services include education, residential care, supported living and day opportunities, creating a unique and rewarding environment where every role contributes to improving lives. Their values underpin everything they do: Aspirational They aim high. Collaborative They work together. Joyful They love what they do. Compassionate They care. About the Role As Senior HR Advisor, you will provide professional, expert HR advice and guidance to managers across the organisation, supporting a wide range of employee relations matters and helping ensure best practice, legal compliance and positive workplace outcomes. Working closely with the Head of People Relations and Policy, you will play a key role in managing complex casework, supporting organisational change, coaching managers and contributing to the delivery of strategic people initiatives. Key responsibilities include: Advising managers and senior leaders on complex employee relations matters, including disciplinary, grievance, capability, absence management and organisational change Supporting investigations, hearings and formal processes, ensuring compliance with employment legislation and organisational policies Leading on employment-related legal matters, including Subject Access Requests and supporting Employment Tribunal and ACAS cases Coaching and developing managers to build confidence and capability in managing people issues Supporting organisational change and restructures Producing and analysing workforce and employee relations data to identify trends and drive improvements Coaching and mentoring the HR Advisor, supporting their development and day-to-day activities Contributing to policy development, governance initiatives and continuous service improvement Designing and delivering manager training and development sessions Deputising for the Head of People Relations and Policy when required This role offers genuine variety, strategic exposure and the opportunity to influence people practices across a large and diverse organisation. About You You will be an experienced HR professional who enjoys building strong relationships, solving complex challenges and providing trusted advice to managers and leaders. Essential: CIPD Level 5 qualification (or above) or equivalent experience Significant experience operating at Senior HR Advisor level Strong employee relations experience, including complex case management Up-to-date knowledge of employment legislation and HR best practice Experience coaching and supporting managers across a variety of people matters Excellent communication, influencing and stakeholder management skills Ability to manage a busy and varied workload whilst maintaining attention to detail Strong analytical skills with experience interpreting workforce data and trends Desirable: CIPD Level 7 qualification Experience supporting organisational change and restructuring programmes Experience supervising or mentoring HR team members Knowledge of iTrent HR systems Why Work for Them? This is an opportunity to join a supportive and collaborative People Team where your expertise will directly influence the experience of colleagues across the organisation. They offer: From 25 days' annual leave plus bank holidays (increasing with service) Free on-site parking Discounted gym membership Blue Light Card eligibility Employee Assistance Programme Life Assurance Scheme Fully funded DBS Contributory pension scheme with up to 6% employer contribution Employee recognition schemes Recommend a Friend Scheme (£1,000 for eligible roles) Ongoing learning and development opportunities How to Apply Please apply via our website by completing an application form and uploading your CV. Applications will be reviewed on a rolling basis and we reserve the right to close this vacancy early should sufficient applications be received. Safeguarding & Inclusion Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. An enhanced DBS check will be required for this role. They are proud to be an Investors in People and Disability Confident Employer. They welcome applications from all backgrounds and communities. If you require any reasonable adjustments during the recruitment process, please let us know. Join our client and help create a positive workplace where people can thrive. REF-
Property Director Yolk Recruitment are proud to be the executive search partner for Phoenix Learning & Care Group to appoint a newly created Property Director - a pivotal leadership role at the heart of an ambitious growth strategy. Phoenix Learning & Care is one of the UK's leading providers of specialist education, residential care, and support services for children and young people with additional needs. With a clear vision to double in size over the next five years, the organisation is investing significantly in its property portfolio to support sustainable expansion and deliver outstanding environments where young people can thrive. As Property Director, you will join the Group Leadership Team and take ownership of a diverse and growing estate across England and Wales. This is a rare opportunity to combine commercial property expertise with genuine social impact. The Opportunity Reporting directly to the CEO, you will lead the strategic management, acquisition, development and compliance of the Group's property portfolio, ensuring the estate supports both operational excellence and ambitious growth objectives. Key responsibilities include: Developing and delivering the Group-wide property strategy Leading site acquisition, appraisal, due diligence and negotiation activities Driving refurbishment, mobilisation and commissioning projects from concept to operational readiness Providing strategic oversight of property operations, maintenance and asset performance Leading compliance, fire safety, environmental governance and contractor management across the estate Managing capital investment programmes, budgeting and forecasting Supporting executive decision-making through robust reporting and commercial insight Building strong relationships with developers, planners, consultants, contractors and investors About You We are seeking an experienced property leader who combines commercial acumen with strategic vision and strong operational delivery capability. You will bring: Proven experience operating at Property Director, Estates Director or equivalent senior leadership level A successful track record of leading multi-site property portfolios within complex organisations Extensive experience in property acquisition, development, mobilisation and capital project delivery Strong knowledge of compliance, fire safety, contractor governance and property legislation Experience managing significant CAPEX budgets and delivering board-level reporting Exceptional stakeholder management and negotiation skills The ability to balance growth ambitions with operational excellence and regulatory compliance Experience within education, healthcare, care, housing or other highly regulated sectors would be particularly advantageous. Benefits You'll have the opportunity to shape the environments where vulnerable children and young people learn, grow and flourish, while playing a central role in one of the sector's most ambitious growth journeys. Package highlights include: Salary from £90,000 per annum Company car or car allowance (£700 per month) 9-day fortnight with every other Friday off Private healthcare Life assurance and critical illness cover Executive-level influence and career opportunity The chance to make a lasting social impact To Apply Yolk Recruitment Executive Search is managing the recruitment process on behalf of Phoenix Learning & Care Group. For a confidential discussion and to access the full candidate pack before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your up-to-date CV ensuring you've demonstrated how your skills and experience relate to the role.
Jun 15, 2026
Full time
Property Director Yolk Recruitment are proud to be the executive search partner for Phoenix Learning & Care Group to appoint a newly created Property Director - a pivotal leadership role at the heart of an ambitious growth strategy. Phoenix Learning & Care is one of the UK's leading providers of specialist education, residential care, and support services for children and young people with additional needs. With a clear vision to double in size over the next five years, the organisation is investing significantly in its property portfolio to support sustainable expansion and deliver outstanding environments where young people can thrive. As Property Director, you will join the Group Leadership Team and take ownership of a diverse and growing estate across England and Wales. This is a rare opportunity to combine commercial property expertise with genuine social impact. The Opportunity Reporting directly to the CEO, you will lead the strategic management, acquisition, development and compliance of the Group's property portfolio, ensuring the estate supports both operational excellence and ambitious growth objectives. Key responsibilities include: Developing and delivering the Group-wide property strategy Leading site acquisition, appraisal, due diligence and negotiation activities Driving refurbishment, mobilisation and commissioning projects from concept to operational readiness Providing strategic oversight of property operations, maintenance and asset performance Leading compliance, fire safety, environmental governance and contractor management across the estate Managing capital investment programmes, budgeting and forecasting Supporting executive decision-making through robust reporting and commercial insight Building strong relationships with developers, planners, consultants, contractors and investors About You We are seeking an experienced property leader who combines commercial acumen with strategic vision and strong operational delivery capability. You will bring: Proven experience operating at Property Director, Estates Director or equivalent senior leadership level A successful track record of leading multi-site property portfolios within complex organisations Extensive experience in property acquisition, development, mobilisation and capital project delivery Strong knowledge of compliance, fire safety, contractor governance and property legislation Experience managing significant CAPEX budgets and delivering board-level reporting Exceptional stakeholder management and negotiation skills The ability to balance growth ambitions with operational excellence and regulatory compliance Experience within education, healthcare, care, housing or other highly regulated sectors would be particularly advantageous. Benefits You'll have the opportunity to shape the environments where vulnerable children and young people learn, grow and flourish, while playing a central role in one of the sector's most ambitious growth journeys. Package highlights include: Salary from £90,000 per annum Company car or car allowance (£700 per month) 9-day fortnight with every other Friday off Private healthcare Life assurance and critical illness cover Executive-level influence and career opportunity The chance to make a lasting social impact To Apply Yolk Recruitment Executive Search is managing the recruitment process on behalf of Phoenix Learning & Care Group. For a confidential discussion and to access the full candidate pack before applying, please contact Hannah Welfoot at Yolk Recruitment. To apply, please submit your up-to-date CV ensuring you've demonstrated how your skills and experience relate to the role.
Cook Location: Ashley Place, Bognor Regis Salary: £13.60 per hour Hours Per Week: 24 Are you the candidate we are looking for? At Shaftesbury Ashley Place we are recruiting for a Cook. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children's care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Cook you will be required to cater for all people supported within the service, meeting a wide range of medical and specific dietary requirements. You will need to have a well-organised approach and the ability to work effectively as part of a team or on your own. Ashley Place in Bognor Regis is a residential care home located on the seafront, close to the town centre. Designed in consultation with residents, the service offers state of the art equipment and facilities and highly experienced, trained staff. As well as the residential home, we offer a range of disability and rehabilitation services. We work with people in the community and in their own homes. We also offer wellbeing and respite stays. Our location by the sea in Bognor Regis makes Shaftesbury Ashley Place an ideal location for a short break or longer. Some people have used the service whilst adaptations are made at their home. We have five designated rooms on the second floor of our modern building. The first floor is a residential care service for adults with disabilities and on the ground floor we have communal spaces for socialising and dining. Benefits of working at Shaftesbury At Shaftesbury, we know that our people are our greatest asset. We're proud to have some of the best and most committed staff in the sector - and we want to attract more people like you to work with Shaftesbury. We're now offering even more great benefits to reward the work of our wonderful staff in adult care: Great CQC great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Jun 13, 2026
Full time
Cook Location: Ashley Place, Bognor Regis Salary: £13.60 per hour Hours Per Week: 24 Are you the candidate we are looking for? At Shaftesbury Ashley Place we are recruiting for a Cook. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children's care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Cook you will be required to cater for all people supported within the service, meeting a wide range of medical and specific dietary requirements. You will need to have a well-organised approach and the ability to work effectively as part of a team or on your own. Ashley Place in Bognor Regis is a residential care home located on the seafront, close to the town centre. Designed in consultation with residents, the service offers state of the art equipment and facilities and highly experienced, trained staff. As well as the residential home, we offer a range of disability and rehabilitation services. We work with people in the community and in their own homes. We also offer wellbeing and respite stays. Our location by the sea in Bognor Regis makes Shaftesbury Ashley Place an ideal location for a short break or longer. Some people have used the service whilst adaptations are made at their home. We have five designated rooms on the second floor of our modern building. The first floor is a residential care service for adults with disabilities and on the ground floor we have communal spaces for socialising and dining. Benefits of working at Shaftesbury At Shaftesbury, we know that our people are our greatest asset. We're proud to have some of the best and most committed staff in the sector - and we want to attract more people like you to work with Shaftesbury. We're now offering even more great benefits to reward the work of our wonderful staff in adult care: Great CQC great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Cook Location: New Court Place, Borehamwood Salary: £13.75 per hour Hours Per Week: 15 Are you the candidate we are looking for? At Shaftesbury New Court Place we are recruiting for a Cook. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children's care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Cook you will be required to cater for all people supported within the service, meeting a wide range of medical and specific dietary requirements. You will need to have a well-organised approach and the ability to work effectively as part of a team or on your own. New Court Place, Hertfordshire, is a residential home with nursing care for 24 adults with physical and intellectual disabilities, plus respite care and services for 16-18 year olds. Our home is a large accessible building. Our spacious and welcoming environment provides modern facilities with daily nursing care. Benefits of working at Shaftesbury At Shaftesbury, we know that our people are our greatest asset. We're proud to have some of the best and most committed staff in the sector - and we want to attract more people like you to work with Shaftesbury. We're now offering even more great benefits to reward the work of our wonderful staff in adult care: Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Jun 13, 2026
Full time
Cook Location: New Court Place, Borehamwood Salary: £13.75 per hour Hours Per Week: 15 Are you the candidate we are looking for? At Shaftesbury New Court Place we are recruiting for a Cook. Please note this role does not qualify for visa sponsorship, as the salary requirements set by the Home Office are not satisfied. We are looking for people with the passion, talent, skills and experience that all add up to a caring and community-minded workforce. We believe that the people we support have the right to a full and flourishing life. They deserve the very best in delivery. Driven by our core values, Shaftesbury strives to be Open, Enabling, Inclusive and Courageous in all that we do. Our disability services across adult care, children's care and education are all focused on inclusion and support. Committed to professional, flexible and personalised care, we are passionate about going the extra mile in providing opportunities for people to thrive and live well. About the role As a Cook you will be required to cater for all people supported within the service, meeting a wide range of medical and specific dietary requirements. You will need to have a well-organised approach and the ability to work effectively as part of a team or on your own. New Court Place, Hertfordshire, is a residential home with nursing care for 24 adults with physical and intellectual disabilities, plus respite care and services for 16-18 year olds. Our home is a large accessible building. Our spacious and welcoming environment provides modern facilities with daily nursing care. Benefits of working at Shaftesbury At Shaftesbury, we know that our people are our greatest asset. We're proud to have some of the best and most committed staff in the sector - and we want to attract more people like you to work with Shaftesbury. We're now offering even more great benefits to reward the work of our wonderful staff in adult care: Great CQC, great reward. If your service is rated good or equivalent by CQC in all domains, all staff will receive a £30 gift voucher. If rated outstanding, all staff will receive a £50 gift voucher. We want to reward staff in a range of ways for their hard work. You can be nominated for a recognition letter from a member of the Executive Leadership Team and you may also be nominated to receive a gift voucher up to £50 for going above and beyond within your role. Excellent training package provided for all staff. Generous Annual Leave entitlement of 25 days + 8 days bank holiday for the first 5 years. Increasing to 28 days + 8 days bank holiday after 5 years. Pension Scheme. Access to our employee assistance program. Shaftesbury is the disability charity that's committed to enabling children, young people and adults to live a life that adds up for them. What makes life liveable is never down to just one thing - it's the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up - to Shaftesbury. Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury, please click apply to be redirected to our website to complete your application.
Residential Children's Services Team Leader Location: Badgworth Contract: Full Time, Permanent Specific Hours: 38 hours per week Salary Unqualified: Up to £34,079.99 with sleep-in shifts Qualified: Up to £35,810 click apply for full job details
Jun 13, 2026
Full time
Residential Children's Services Team Leader Location: Badgworth Contract: Full Time, Permanent Specific Hours: 38 hours per week Salary Unqualified: Up to £34,079.99 with sleep-in shifts Qualified: Up to £35,810 click apply for full job details
As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. If you have experience in: Managing a team, supervision and team training Working within a heritage, public engagement or visitor attraction setting Dealing with customer feedback or complaints And are: Customer focused, passionate about excellent engagement and welcome A skilled and engaging communicator Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral s overall vision and values, and sympathy with the Christian faith. Then we would love to hear from you. Main Duties and Responsibilities Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise; Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided; Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met; Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral; Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests; Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date; Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials; Handle complaints procedure and any difficult customers; Manage the recording of daily visitor numbers and donation figures; Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events; Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures; Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more; Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral; Refer any visitor in need of pastoral care to the Day Chaplain or clergy; Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so; Direct visitors to the Cathedral Shop and Café encouraging secondary spend; Promote the sale of information products such as the Visitor Map and Guidebook; Closing date: 11.59pm on Wednesday, June 17th Interviews are planned for Friday, June 26th Introduction to the Cathedral Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. The Cathedral s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all. Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement Promoting a Safer Church (2017) ; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training. Appointment to this role is subject to satisfactory references and the right to work in the UK.
Jun 12, 2026
Full time
As Welcome Team Leader you will work as part of the Engagement team, leading a team of Welcome Hosts to provide a warm welcome and overall excellent visitor experience at Southwark Cathedral. Acting as a central point of contact, you will lead, support and develop the Welcome Team to deliver a friendly and engaging visit and ensure a high standard of customer service. You will work closely with the Head of Engagement to support the development of the Welcome Team through training and support, organise rotas and ensure adequate cover of all positions, and support the overall goal to increase visitor numbers, donations and visitor engagement. If you have experience in: Managing a team, supervision and team training Working within a heritage, public engagement or visitor attraction setting Dealing with customer feedback or complaints And are: Customer focused, passionate about excellent engagement and welcome A skilled and engaging communicator Committed to continuous organisation improvement and the ability to act as an agent of change, with an understanding of and enthusiasm for the Cathedral s overall vision and values, and sympathy with the Christian faith. Then we would love to hear from you. Main Duties and Responsibilities Act as main point of contact with Welcome Team acting for daily visitor engagement operations, liaising with other onsite teams, including Vergers, Retail, Property and Enterprise; Line manage the paid Welcome Team, ensuring a high standard of welcome and visitor service is provided; Carry out regular walk rounds of the site to support Welcome Team members, collaborate and provide feedback and ensure standards are consistently met; Cover Welcome Team positions as an when required, providing a welcoming, friendly and engaging visitor experience to all visitors to the Cathedral; Organise monthly rotas for the Welcome Team to ensure all days are adequately staffed, managing annual leave, sickness and overtime requests; Work alongside the Head of Engagement to develop and maintain training sessions and ensure mandatory training is up to date; Attend weekly Cathedral Diary meetings and manage daily service sheets and promotional materials; Handle complaints procedure and any difficult customers; Manage the recording of daily visitor numbers and donation figures; Take the lead on card payments for on the day ticket sales for public and group tours, and other engagement events; Attend the Health and Safety Committee and ensure the Welcome Team are confident and compliant with all health, safety, security and safeguarding policies and procedures; Take an active role in providing visitors with information about the Cathedral and its history, upcoming events, donation points, services and more; Communicate with pre-booked and un-booked tour groups requiring access to the Cathedral; Refer any visitor in need of pastoral care to the Day Chaplain or clergy; Encourage visitors to donate to the Cathedral through the various platforms available in the Cathedral and online and to encourage those making a donation to Gift Aid it should they be eligible to do so; Direct visitors to the Cathedral Shop and Café encouraging secondary spend; Promote the sale of information products such as the Visitor Map and Guidebook; Closing date: 11.59pm on Wednesday, June 17th Interviews are planned for Friday, June 26th Introduction to the Cathedral Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. The Cathedral s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 290,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all. Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law. Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement Promoting a Safer Church (2017) ; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training. Appointment to this role is subject to satisfactory references and the right to work in the UK.
Look Ahead Care Support and Housing
Hackney, London
We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Service Specific Responsibilities Hold responsibility for the day-to-day management and leadership of the registered mental health care home. Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led. Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. General Responsibilities Experience supporting services through CQC inspections or improvement plans. Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support. Lead on quality improvement initiatives and ensure action plans are completed and sustained. Produce and submit regular management reports to senior management and performance teams. Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information. About you: Enjoys social interaction and encouraging resident involvement. Warm, approachable, and professional in manner. Works effectively as part of a team and promotes collaborative working. Calm, resilient, and able to make sound decisions under pressure. What you'll bring: Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: Other relevant professional memberships and/or specialist qualifications. Experience working in CQC registered settings Experience leading, supervising, and developing staff teams. Ability to manage service performance, quality assurance, and continuous improvement. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jun 12, 2026
Full time
We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Service Specific Responsibilities Hold responsibility for the day-to-day management and leadership of the registered mental health care home. Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led. Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. General Responsibilities Experience supporting services through CQC inspections or improvement plans. Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support. Lead on quality improvement initiatives and ensure action plans are completed and sustained. Produce and submit regular management reports to senior management and performance teams. Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information. About you: Enjoys social interaction and encouraging resident involvement. Warm, approachable, and professional in manner. Works effectively as part of a team and promotes collaborative working. Calm, resilient, and able to make sound decisions under pressure. What you'll bring: Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: Other relevant professional memberships and/or specialist qualifications. Experience working in CQC registered settings Experience leading, supervising, and developing staff teams. Ability to manage service performance, quality assurance, and continuous improvement. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Site Engineer - Major Mixed Use Urban Development - Belfast Your new company One of Northern Ireland's leading house building contractors is seeking an experienced Site Engineer to join their NHBC award winning team based on site in Belfast. With an operational history of over 50 years, the contractor has grown & developed their business from a small, family-run firm to a consistent leader in the residential sector, earning a reputation for repeatedly delivering successful, high-end & highly sought-after residential developments in attractive locations. Your new role You will join the team on a major mixed-use residential development valued over £95m comprising of over 650 social and affordable homes alongside a comprehensive network of facilities including communal amenities, convenient services, retail establishments and green areas. Based in Belfast, the project has an extensive programme of works across multiple phases. What you'll need to succeed The successful candidate will have previous Site Engineering experience in an intermediate or senior role and be capable in setting out sites and managing labour force, albeit setting out will not be the primary function of the role. Previous experience in medium-large scale residential or commercial construction is preferable. Due to site location, you will be a commutable distance from Belfast. What you'll get in return This is an excellent opportunity to work on a major development with an extensive programme of works based entirely at home in Belfast. In return for your hard work, you can avail of the below benefits: Attractive salary Annual bonus opportunities Company vehicle and fuel card 30 days paid holidays Pension scheme Employee savings scheme 10+ years permanent work based entirely in NI (North-West) Healthcare plan for you and any children under the age of 18 A 24/7 counselling and support helpline GP anytime service Access to the employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Full time
Site Engineer - Major Mixed Use Urban Development - Belfast Your new company One of Northern Ireland's leading house building contractors is seeking an experienced Site Engineer to join their NHBC award winning team based on site in Belfast. With an operational history of over 50 years, the contractor has grown & developed their business from a small, family-run firm to a consistent leader in the residential sector, earning a reputation for repeatedly delivering successful, high-end & highly sought-after residential developments in attractive locations. Your new role You will join the team on a major mixed-use residential development valued over £95m comprising of over 650 social and affordable homes alongside a comprehensive network of facilities including communal amenities, convenient services, retail establishments and green areas. Based in Belfast, the project has an extensive programme of works across multiple phases. What you'll need to succeed The successful candidate will have previous Site Engineering experience in an intermediate or senior role and be capable in setting out sites and managing labour force, albeit setting out will not be the primary function of the role. Previous experience in medium-large scale residential or commercial construction is preferable. Due to site location, you will be a commutable distance from Belfast. What you'll get in return This is an excellent opportunity to work on a major development with an extensive programme of works based entirely at home in Belfast. In return for your hard work, you can avail of the below benefits: Attractive salary Annual bonus opportunities Company vehicle and fuel card 30 days paid holidays Pension scheme Employee savings scheme 10+ years permanent work based entirely in NI (North-West) Healthcare plan for you and any children under the age of 18 A 24/7 counselling and support helpline GP anytime service Access to the employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more) What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained
Jun 12, 2026
Full time
IT Support Specialist IT support with real purpose. Work that matters. Most IT support roles mean fixing laptops and closing tickets. This one means keeping the technology running for over 800 colleagues who support some of the most vulnerable children in the country. As an IT Support Specialist at Silver Birch Care Holdings, you will be the frontline of everything technical from day-to-day helpdesk to owning our ClearCare care management system across a growing estate of over 60 children s homes. We are recruiting two post-holders against this single specification. Whether you come from a service-desk background or specialist systems support, if you have the technical ability, the discipline, and the commitment to deliver outstanding service in a care environment we want to hear from you. What You ll Own You will cover the full breadth of the SBCHL technology estate across six domains: Service Desk & First-Line Support • First point of contact for all IT support phone, email, chat and ticketing system • Log, categorise, prioritise and manage incidents to agreed SLAs • Triage and resolve remotely wherever possible; arrange on-site attendance where needed • Escalate unresolved issues and track them through to resolution Hardware, Software & Network Support • Install, configure and maintain desktops, laptops, servers, mobile devices and peripherals • Deploy and configure Windows 10/11, Microsoft 365 and business applications across the estate • Set up and maintain network infrastructure routers, switches, Meraki firewalls, Starlink and CCTV • Diagnose and resolve hardware, software and connectivity issues with lasting root-cause fixes ClearCare System Administration • Lead administrator for ClearCare children s social care management system across all modules and homes • Manage user access, account creation and deactivation, templates and reporting tools • Train new and existing staff; produce home-specific user guides and run refresher sessions • Document configurations, user procedures and training completion Asset Management, Joiners & Leavers • Maintain the asset register cradle-to-grave every laptop, mobile, CCTV and Starlink unit • Provision kit, licences and accounts within 24 hours of HR notification for all joiners • Suspend accounts same-day and recover kit within 7 days for all leavers Subscription, Licence & Vendor Management • Manage the full subscription portfolio Sona, Tribepad, Abacus, Claude, ClearCare, M365 and others • Liaise with vendors (Meraki, Starlink, BT, carriers) on performance, pricing and contracts • Maintain a renewal calendar 90 days forward; retire unused licences promptly Procurement, Finance & Documentation • Raise purchase orders and issue goods-received notes within 48 hours • Reconcile invoices monthly against the asset register and subscription log • Maintain accurate knowledge-base articles, user guides and incident records What We re Looking For You ll need: • Previous experience in an IT support, service desk or helpdesk environment, including 2nd-line or specialist work • Good working knowledge of Windows 10/11 and Microsoft 365, including M365 administration • Sound understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting • Experience using IT ticketing and service-management tools and managing work to SLAs • Experience administering or supporting line-of-business systems ClearCare or similar care/social-care systems is a strong advantage • Asset-management and vendor-management discipline, comfortable reconciling across multiple suppliers • Strong problem-solving skills and excellent verbal and written communication • Ability to manage multiple priorities in a fast-paced, multi-site environment • Full, clean UK driving licence and a calm, professional presence in sensitive care environments Desirable: • Experience with remote-support tools and MDM platforms • Familiarity with ITIL processes; ITIL Foundation certification • Experience with Meraki networking, WiFi, CCTV and Starlink infrastructure Working in a Care Environment This role operates in and around children s residential homes. You will be required to: • Hold an Enhanced DBS check • Maintain high standards of confidentiality at all times • Demonstrate an awareness of safeguarding responsibilities • Present as calm and professional around vulnerable young people and home staff These are not optional extras they are core to how we work. What We Offer Build Your Career • Fully funded qualifications and clear pathways into Team Leader, Deputy and Registered Manager roles • Ongoing learning and development through structured programmes and hands-on experience • Opportunities to step up, take on responsibility, and grow within the organisation Feel Supported • 24/7 access to confidential support through our Employee Assistance Programme • OnDemand GP access • A strong team culture where people support each other day-to-day Work That Works for You • 28 days holiday (inclusive of bank holidays), increasing with service • Celebrate your birthday! • Wellbeing days to support staff when needed • Team-based working patterns Be Part of Something Bigger • Opportunities to get involved in our international projects, including trips to Tanzania supporting local communities • A values-led organisation focused on making a genuine difference not just commercially, but socially The Essentials • Pension with NEST • Access to discounts via Sage Employee Benefits and Blue Light Card • Employee referral bonus scheme • Long service recognition awards • On-site parking (where available) • Relaxed dress code About Silver Birch Care (Holdings) Limited Silver Birch Care Holdings is a leading provider of high-quality education, supported accommodation, residential care, and specialist support for children and young people aged 5 to 25 across the UK. We are a family owned provider, driven by our commitment to care. This makes us different from other organisations in the sector. Because we are not owned by venture capital investors or corporate shareholders, we reinvest any surplus funds into our services and support charities around the world. Through our family of services including Silver Birch Care, Silver Birch Care (Residential Services), The Beeches, Benecare, and Clover Childcare Services, alongside our two independent specialist schools we operate more than 60 children's homes and supported living services across London, Peterborough, Northampton, Kent, and Norfolk. We are proud that Clover Childcare Services is the UK s first Dyadic Developmental Practice (DDP) Residential Certified Organisation, reflecting our strong commitment to trauma-informed and attachment-focused care. Working in partnership with over 60 local authorities, we support children and young people to overcome challenges, celebrate their achievements, and build the skills they need to live safe, happy, and fulfilling lives. Our experienced and dedicated teams nurture every individual, ensuring they feel safe, supported, and valued. Safeguarding Silver Birch Care Holdings is dedicated to safeguarding and promoting the welfare and well-being of children and young people. Appointments are made subject to the satisfactory completion of safer recruitment employment checks in line with Ofsted regulations. This will include satisfactory references, enhanced DBS from the Disclosures and Barring Service and, where applicable, any international equivalent being obtained
Gloucestershire County Council
Gloucester, Gloucestershire
Deputy Team Manager (Children's Residential Home) Job Location: Gloucester This is a Gloucestershire County Council job. Job Title: Deputy Manager Job Location: Shire Hall Salary: £41,771 - £47,181 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 21/06/2026 Job Requisition Number: 14248 This post is open to job share We are excited to be advertising for a permanent Deputy Manager for our newest children's home. Children's Residential Services We are looking for a skilled and passionate Deputy Manager to support the leadership of our new supported accommodation service for young people aged 16+, as part of our wider Children's Residential Services. This is a key leadership role where you will work alongside the Registered Manager to deliver safe, high-quality, and trauma-informed support to young people with complex needs, helping them to develop independence and prepare for adulthood. In accordance with Schedule 9, Part 1, of the Equality Act 2010, this role has a Genuine Occupational Requirement for the postholder to be aged 21 years or above. This is an essential and proportionate requirement to ensure the effective and appropriate delivery of the service due to the nature of the duties of the role and the ages and complex needs of the children and young people in our care. About Us Our Children's Residential Service currently includes three registered homes and one operational short-break service, with three homes rated 'Good' by Ofsted. We are also expanding our provision and are excited to be developing our new in-house supported accommodation service, Southfields. This service will support up to 19 young people and care leavers aged 16-25, offering high-quality, self-contained accommodation within a structured and supportive environment. Southfields will provide young people with the stability, guidance, and practical support they need to develop independence, build life skills, and successfully transition into adulthood, all underpinned by a strong trauma-informed ethos. About the role You will be an integral member of the management team and will be supporting the Registered Manager in the day-to-day operations and management of the service. This includes leading on key functions to ensure the smooth running of the service. You will be required to deputise in the absence of the Registered Manager, and be responsible for establishing, overseeing, and participating in a rota system and an on-call system. You will support the recruitment, induction, and ongoing development of the staff team, helping to build a skilled, confident, and motivated workforce. You will play an active role in the mobilisation and continued development of the service, contributing to its growth, stability, and ongoing improvement. In addition, you will contribute to embedding the ethos and values of the service, ensuring a consistent, trauma-informed approach to care that underpins all aspects of practice and supports positive outcomes for young people. About You You will be an experienced and confident practitioner who can lead from the front and effectively support both staff and young people within what can often be challenging, yet highly rewarding environments. You will bring previous experience within supported accommodation or a similar setting, alongside leadership or supervisory experience. You will have a strong track record of working with young people who present with complex needs, including trauma and behavioural challenges, and experience supporting care leavers to develop independence and transition successfully into adulthood. You will demonstrate a solid understanding of key legislation and regulatory frameworks relevant to supported accommodation, including the Children Act 1989, the Care Leavers (England) Regulations 2010, and the Supported Accommodation (England) Regulations 2023. You will also have a sound knowledge of trauma-informed care, attachment, and adolescent development. You will be confident in safeguarding and managing risk within a semi-independent setting, while promoting young people's autonomy. Strong leadership, organisational, and interpersonal skills are essential, alongside the ability to build positive, trusting relationships with young people and partner agencies. You will be resilient, calm, and solution-focused, with a strong commitment to reflective practice and continuous professional development. As well as your experience of working in supported accommodation, there are some things we require of you to be successfully appointed to this post: level 3 qualification in Health & Social Care, Children & Young People, or a related field qualification evidence of continued professional development a full driving licence and willingness to drive DBS clearance (enhanced Adult and Children's) How to apply For an informal chat about this role, please contact We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications. Interviews are due to take place in person on Wednesday 1st July If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers Careers hub We may be able to offer sponsorship for this role, in line with Home Office guidance and subject to pre-employment checks. Applicants must already hold a valid right to work in the UK that Gloucestershire County Council can transfer. Under the terms of our Safer Recruitment Policy, if you are invited to interview, we will take up safeguarding references prior to your interview to understand your suitability to work with vulnerable children. These references will then be discussed in your interview. Please give details of at least two referees, one of whom must be your present and/or last employer and the other from a previous employer(s). These will need to cover the last three years of employment/education. In the case of applicants leaving full time education or not having worked since doing so, the Head of School, College or University should be one of the named referees. We do not accept references from friends or family members or workplace colleagues (who are not more senior). To ensure we process your application in a speedy and efficient way, we will contact your referees by DocuSign. Where appropriate, please inform them of your application. Additional Information To access the Job Profile for this role, please follow the link below:- Deputy Manager job profile This position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Jun 12, 2026
Full time
Deputy Team Manager (Children's Residential Home) Job Location: Gloucester This is a Gloucestershire County Council job. Job Title: Deputy Manager Job Location: Shire Hall Salary: £41,771 - £47,181 per annum Hours per Week: 37.00 Contract Type: Permanent Closing Date: 21/06/2026 Job Requisition Number: 14248 This post is open to job share We are excited to be advertising for a permanent Deputy Manager for our newest children's home. Children's Residential Services We are looking for a skilled and passionate Deputy Manager to support the leadership of our new supported accommodation service for young people aged 16+, as part of our wider Children's Residential Services. This is a key leadership role where you will work alongside the Registered Manager to deliver safe, high-quality, and trauma-informed support to young people with complex needs, helping them to develop independence and prepare for adulthood. In accordance with Schedule 9, Part 1, of the Equality Act 2010, this role has a Genuine Occupational Requirement for the postholder to be aged 21 years or above. This is an essential and proportionate requirement to ensure the effective and appropriate delivery of the service due to the nature of the duties of the role and the ages and complex needs of the children and young people in our care. About Us Our Children's Residential Service currently includes three registered homes and one operational short-break service, with three homes rated 'Good' by Ofsted. We are also expanding our provision and are excited to be developing our new in-house supported accommodation service, Southfields. This service will support up to 19 young people and care leavers aged 16-25, offering high-quality, self-contained accommodation within a structured and supportive environment. Southfields will provide young people with the stability, guidance, and practical support they need to develop independence, build life skills, and successfully transition into adulthood, all underpinned by a strong trauma-informed ethos. About the role You will be an integral member of the management team and will be supporting the Registered Manager in the day-to-day operations and management of the service. This includes leading on key functions to ensure the smooth running of the service. You will be required to deputise in the absence of the Registered Manager, and be responsible for establishing, overseeing, and participating in a rota system and an on-call system. You will support the recruitment, induction, and ongoing development of the staff team, helping to build a skilled, confident, and motivated workforce. You will play an active role in the mobilisation and continued development of the service, contributing to its growth, stability, and ongoing improvement. In addition, you will contribute to embedding the ethos and values of the service, ensuring a consistent, trauma-informed approach to care that underpins all aspects of practice and supports positive outcomes for young people. About You You will be an experienced and confident practitioner who can lead from the front and effectively support both staff and young people within what can often be challenging, yet highly rewarding environments. You will bring previous experience within supported accommodation or a similar setting, alongside leadership or supervisory experience. You will have a strong track record of working with young people who present with complex needs, including trauma and behavioural challenges, and experience supporting care leavers to develop independence and transition successfully into adulthood. You will demonstrate a solid understanding of key legislation and regulatory frameworks relevant to supported accommodation, including the Children Act 1989, the Care Leavers (England) Regulations 2010, and the Supported Accommodation (England) Regulations 2023. You will also have a sound knowledge of trauma-informed care, attachment, and adolescent development. You will be confident in safeguarding and managing risk within a semi-independent setting, while promoting young people's autonomy. Strong leadership, organisational, and interpersonal skills are essential, alongside the ability to build positive, trusting relationships with young people and partner agencies. You will be resilient, calm, and solution-focused, with a strong commitment to reflective practice and continuous professional development. As well as your experience of working in supported accommodation, there are some things we require of you to be successfully appointed to this post: level 3 qualification in Health & Social Care, Children & Young People, or a related field qualification evidence of continued professional development a full driving licence and willingness to drive DBS clearance (enhanced Adult and Children's) How to apply For an informal chat about this role, please contact We reserve the right to close an advertisement earlier than the stated closing date if we receive a suitable number of applications. Interviews are due to take place in person on Wednesday 1st July If you would like to find out more about our Children's Service please take a look here: Children's Social Care Careers Careers hub We may be able to offer sponsorship for this role, in line with Home Office guidance and subject to pre-employment checks. Applicants must already hold a valid right to work in the UK that Gloucestershire County Council can transfer. Under the terms of our Safer Recruitment Policy, if you are invited to interview, we will take up safeguarding references prior to your interview to understand your suitability to work with vulnerable children. These references will then be discussed in your interview. Please give details of at least two referees, one of whom must be your present and/or last employer and the other from a previous employer(s). These will need to cover the last three years of employment/education. In the case of applicants leaving full time education or not having worked since doing so, the Head of School, College or University should be one of the named referees. We do not accept references from friends or family members or workplace colleagues (who are not more senior). To ensure we process your application in a speedy and efficient way, we will contact your referees by DocuSign. Where appropriate, please inform them of your application. Additional Information To access the Job Profile for this role, please follow the link below:- Deputy Manager job profile This position is subject to a DBS check. Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire's diverse communities. Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential. It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.
Ready for Your Next Leadership Challenge? Do you have experience working with children and young people in residential care? Are you passionate about helping young people overcome adversity and achieve positive outcomes? Do you enjoy supporting colleagues, leading by example, and making a lasting difference? If so, we have an exciting opportunity for you to join our Emotional Well-being Home in Leicestershire as a Senior Residential Children & Young People's Worker on a full-time, permanent basis. About the Service Barnardo's, the UK's largest children's charity, works in partnership with Leicestershire County Council to provide high-quality residential care for some of the county's most vulnerable children and young people. Our homes provide safe, stable and nurturing environments for children and young people aged 8 18 who may have experienced trauma, disrupted attachments, loss, neglect, or other complex life experiences. We support a small number of young people at any one time, enabling us to provide highly individualised care and build meaningful relationships that promote emotional wellbeing, resilience, confidence and independence. Our practice is rooted in trauma-informed, attachment-aware and relationship-based approaches. We believe every child deserves to feel safe, valued, listened to and supported to achieve their full potential. Whilst this home will be your primary base, flexibility is required as there may occasionally be opportunities to support other residential services across Leicestershire. About the Role As a Senior Residential Children & Young People's Worker, you will play a key role in supporting the day-to-day operation of the home and providing leadership during shifts. Working alongside the management team, you will help create a safe, nurturing and structured environment where children and young people can thrive. You will act as a positive role model, supporting colleagues to deliver high-quality care and ensuring that safeguarding remains at the centre of practice.
Jun 11, 2026
Full time
Ready for Your Next Leadership Challenge? Do you have experience working with children and young people in residential care? Are you passionate about helping young people overcome adversity and achieve positive outcomes? Do you enjoy supporting colleagues, leading by example, and making a lasting difference? If so, we have an exciting opportunity for you to join our Emotional Well-being Home in Leicestershire as a Senior Residential Children & Young People's Worker on a full-time, permanent basis. About the Service Barnardo's, the UK's largest children's charity, works in partnership with Leicestershire County Council to provide high-quality residential care for some of the county's most vulnerable children and young people. Our homes provide safe, stable and nurturing environments for children and young people aged 8 18 who may have experienced trauma, disrupted attachments, loss, neglect, or other complex life experiences. We support a small number of young people at any one time, enabling us to provide highly individualised care and build meaningful relationships that promote emotional wellbeing, resilience, confidence and independence. Our practice is rooted in trauma-informed, attachment-aware and relationship-based approaches. We believe every child deserves to feel safe, valued, listened to and supported to achieve their full potential. Whilst this home will be your primary base, flexibility is required as there may occasionally be opportunities to support other residential services across Leicestershire. About the Role As a Senior Residential Children & Young People's Worker, you will play a key role in supporting the day-to-day operation of the home and providing leadership during shifts. Working alongside the management team, you will help create a safe, nurturing and structured environment where children and young people can thrive. You will act as a positive role model, supporting colleagues to deliver high-quality care and ensuring that safeguarding remains at the centre of practice.
Registered Manager Therapeutic Children s Home Location: Bristol Salary: £55,000 £65,000 per annum + Performance Bonus Scheme About the Role Resolve Recruitment Services are seeking an experienced and passionate Registered Manager to lead a newly established 3-bed therapeutic children s home in Bristol, supporting children and young people with Social, Emotional and Mental Health (SEMH) needs. This is an exciting opportunity for a strong leader with a proven track record in residential childcare to shape and develop a high-quality therapeutic service from the outset. The successful candidate will be responsible for the overall leadership, management, and development of the home, ensuring children receive exceptional trauma-informed care within a safe, nurturing, and stable environment. The role requires full compliance with: The Children s Homes (England) Regulations 2015 Quality Standards Care Standards Act 2000 Working Together to Safeguard Children 2026 Ofsted regulatory requirements Relevant safeguarding legislation and guidance The successful Registered Manager will create a child-centred culture where young people feel safe, valued, supported, and empowered to achieve positive outcomes. Key Responsibilities: Leadership & Management Register with Ofsted as the Registered Manager and maintain registration requirements at all times. Lead and manage the day-to-day operation of the home in line with legislation, policies, and best practice. Develop and embed a positive therapeutic culture that promotes trauma-informed and child-centred care. Drive high standards of care and work towards achieving GOOD or Outstanding Ofsted outcomes. Promote a safe, structured, nurturing environment that supports emotional regulation and positive relationships. Ensure the Statement of Purpose remains current and reflects the ethos and practice of the service. Therapeutic & Trauma-Informed Practice Embed therapeutic and trauma-informed approaches throughout all aspects of care delivery. Support staff to understand the impact of trauma, attachment difficulties, adverse childhood experiences, and SEMH needs. Promote restorative and relational approaches to behaviour support. Work collaboratively with therapists, education providers, social workers, and other professionals. Ensure care plans, risk assessments, and behaviour support plans are individualised and regularly reviewed. Safeguarding & Compliance Safeguard and promote the welfare of children and young people at all times. Ensure compliance with: Children s Homes Regulations 2015 Quality Standards Care Standards Act 2000 Ofsted requirements Health & Safety legislation Safer recruitment practices Maintain robust safeguarding systems and respond appropriately to concerns, incidents, and allegations. Ensure staff receive regular safeguarding supervision and training. Maintain accurate records and documentation suitable for inspection and audit purposes. Staff Leadership & Development Recruit, supervise, and develop a skilled and motivated team. Conduct regular supervision, appraisals, and performance reviews. Ensure staff complete mandatory training and ongoing professional development. Promote reflective practice, continuous improvement, and staff wellbeing. Lead by example and maintain high professional standards. Operational Responsibilities: Manage staffing rotas to ensure safe staffing levels and continuity of care. Oversee admissions, transitions, and placement matching processes. Monitor and manage budgets effectively. Ensure the home environment remains warm, welcoming, therapeutic, and maintained to a high standard. Participate in an on-call rota and provide management support outside normal working hours when required. Person Specification: Essential Qualifications Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), or willingness to complete within required timescales. Relevant qualification in Health & Social Care, Childcare, Leadership, or a related field. Essential Experience: Minimum 5 years experience within residential childcare. Minimum 2 years experience in a management role within a children s residential home. Proven experience managing children s homes rated GOOD or Outstanding by Ofsted (URN references required). Experience supporting children with SEMH needs and complex trauma. Strong working knowledge of: Children s Homes Regulations 2015 Quality Standards Care Standards Act 2000 Working Together to Safeguard Children 2026 Safeguarding and child protection legislation Essential Skills & Attributes: Leadership Strong leadership and decision-making abilities. Ability to motivate, inspire, and develop high-performing teams. Experience driving service improvement and managing performance. Communication Excellent verbal and written communication skills. Strong report writing and record-keeping abilities. Ability to build positive relationships with children, families, professionals, and stakeholders. Therapeutic Practice Strong understanding of trauma-informed care and therapeutic parenting approaches. Ability to manage challenging behaviours using restorative and relational practice. Organisation & Compliance Excellent organisational and time management skills. Ability to prioritise effectively within a fast-paced environment. Strong understanding of safeguarding and regulatory compliance. Desirable Experience: Experience opening or developing a new children s home. Experience working within therapeutic or psychologically informed environments. Knowledge of PACE, attachment theory, and restorative practice. Experience supporting children affected by exploitation, self-harm, or neurodiversity. Additional Requirements: Full UK Driving Licence. Flexibility to work evenings, weekends, and participate in on-call duties. Enhanced DBS check suitable for working with children and young people. What s on Offer? Competitive salary of £55,000 £65,000 per annum. Performance-related bonus scheme. Opportunity to lead and shape a new therapeutic service. Ongoing professional development and training. Supportive leadership environment focused on delivering outstanding outcomes for children and young people. If you are an experienced Registered Manager with a passion for therapeutic childcare and a commitment to achieving outstanding outcomes for young people, we d love to hear from you.
Jun 11, 2026
Full time
Registered Manager Therapeutic Children s Home Location: Bristol Salary: £55,000 £65,000 per annum + Performance Bonus Scheme About the Role Resolve Recruitment Services are seeking an experienced and passionate Registered Manager to lead a newly established 3-bed therapeutic children s home in Bristol, supporting children and young people with Social, Emotional and Mental Health (SEMH) needs. This is an exciting opportunity for a strong leader with a proven track record in residential childcare to shape and develop a high-quality therapeutic service from the outset. The successful candidate will be responsible for the overall leadership, management, and development of the home, ensuring children receive exceptional trauma-informed care within a safe, nurturing, and stable environment. The role requires full compliance with: The Children s Homes (England) Regulations 2015 Quality Standards Care Standards Act 2000 Working Together to Safeguard Children 2026 Ofsted regulatory requirements Relevant safeguarding legislation and guidance The successful Registered Manager will create a child-centred culture where young people feel safe, valued, supported, and empowered to achieve positive outcomes. Key Responsibilities: Leadership & Management Register with Ofsted as the Registered Manager and maintain registration requirements at all times. Lead and manage the day-to-day operation of the home in line with legislation, policies, and best practice. Develop and embed a positive therapeutic culture that promotes trauma-informed and child-centred care. Drive high standards of care and work towards achieving GOOD or Outstanding Ofsted outcomes. Promote a safe, structured, nurturing environment that supports emotional regulation and positive relationships. Ensure the Statement of Purpose remains current and reflects the ethos and practice of the service. Therapeutic & Trauma-Informed Practice Embed therapeutic and trauma-informed approaches throughout all aspects of care delivery. Support staff to understand the impact of trauma, attachment difficulties, adverse childhood experiences, and SEMH needs. Promote restorative and relational approaches to behaviour support. Work collaboratively with therapists, education providers, social workers, and other professionals. Ensure care plans, risk assessments, and behaviour support plans are individualised and regularly reviewed. Safeguarding & Compliance Safeguard and promote the welfare of children and young people at all times. Ensure compliance with: Children s Homes Regulations 2015 Quality Standards Care Standards Act 2000 Ofsted requirements Health & Safety legislation Safer recruitment practices Maintain robust safeguarding systems and respond appropriately to concerns, incidents, and allegations. Ensure staff receive regular safeguarding supervision and training. Maintain accurate records and documentation suitable for inspection and audit purposes. Staff Leadership & Development Recruit, supervise, and develop a skilled and motivated team. Conduct regular supervision, appraisals, and performance reviews. Ensure staff complete mandatory training and ongoing professional development. Promote reflective practice, continuous improvement, and staff wellbeing. Lead by example and maintain high professional standards. Operational Responsibilities: Manage staffing rotas to ensure safe staffing levels and continuity of care. Oversee admissions, transitions, and placement matching processes. Monitor and manage budgets effectively. Ensure the home environment remains warm, welcoming, therapeutic, and maintained to a high standard. Participate in an on-call rota and provide management support outside normal working hours when required. Person Specification: Essential Qualifications Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), or willingness to complete within required timescales. Relevant qualification in Health & Social Care, Childcare, Leadership, or a related field. Essential Experience: Minimum 5 years experience within residential childcare. Minimum 2 years experience in a management role within a children s residential home. Proven experience managing children s homes rated GOOD or Outstanding by Ofsted (URN references required). Experience supporting children with SEMH needs and complex trauma. Strong working knowledge of: Children s Homes Regulations 2015 Quality Standards Care Standards Act 2000 Working Together to Safeguard Children 2026 Safeguarding and child protection legislation Essential Skills & Attributes: Leadership Strong leadership and decision-making abilities. Ability to motivate, inspire, and develop high-performing teams. Experience driving service improvement and managing performance. Communication Excellent verbal and written communication skills. Strong report writing and record-keeping abilities. Ability to build positive relationships with children, families, professionals, and stakeholders. Therapeutic Practice Strong understanding of trauma-informed care and therapeutic parenting approaches. Ability to manage challenging behaviours using restorative and relational practice. Organisation & Compliance Excellent organisational and time management skills. Ability to prioritise effectively within a fast-paced environment. Strong understanding of safeguarding and regulatory compliance. Desirable Experience: Experience opening or developing a new children s home. Experience working within therapeutic or psychologically informed environments. Knowledge of PACE, attachment theory, and restorative practice. Experience supporting children affected by exploitation, self-harm, or neurodiversity. Additional Requirements: Full UK Driving Licence. Flexibility to work evenings, weekends, and participate in on-call duties. Enhanced DBS check suitable for working with children and young people. What s on Offer? Competitive salary of £55,000 £65,000 per annum. Performance-related bonus scheme. Opportunity to lead and shape a new therapeutic service. Ongoing professional development and training. Supportive leadership environment focused on delivering outstanding outcomes for children and young people. If you are an experienced Registered Manager with a passion for therapeutic childcare and a commitment to achieving outstanding outcomes for young people, we d love to hear from you.
