FRENCH SELECTION UK French or German speaking Travel Operations Executive Location: North London - hybrid working options Salary: Up to £35,000 depending on experience plus benefits Ref: 5523FG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5523FG The Company: A well-established international Tour Operator and Destination Management Company Main Duties: Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland The Role: - Organise group trips according to clients' needs and submit relevant quotations - Reserve all suitable services at competitive rates - Handle inbound communications and respond accordingly - Respond and deal to all queries in a timely and efficient manner - Work with internal departments to ensure the business is run efficiently - Gain continuous knowledge of holiday group requirements and offers - Able to negotiate supplier rates and always buy at the best possible price - Attend familiarisation trips, trade fairs and meetings as directed. The Candidate: - Excellent command of English - Full fluency in either French or German - Experience working with tour operators or similar service provider is essential - Good knowledge of UK as a destination and its tourism products - Positive, problem solver, confident and dynamic personality - Good team player / Excellent communication skills - Excellent attention to detail / IT literate Salary: Up to £35,000 depending on relevant experience plus benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 20, 2026
Full time
FRENCH SELECTION UK French or German speaking Travel Operations Executive Location: North London - hybrid working options Salary: Up to £35,000 depending on experience plus benefits Ref: 5523FG To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5523FG The Company: A well-established international Tour Operator and Destination Management Company Main Duties: Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland The Role: - Organise group trips according to clients' needs and submit relevant quotations - Reserve all suitable services at competitive rates - Handle inbound communications and respond accordingly - Respond and deal to all queries in a timely and efficient manner - Work with internal departments to ensure the business is run efficiently - Gain continuous knowledge of holiday group requirements and offers - Able to negotiate supplier rates and always buy at the best possible price - Attend familiarisation trips, trade fairs and meetings as directed. The Candidate: - Excellent command of English - Full fluency in either French or German - Experience working with tour operators or similar service provider is essential - Good knowledge of UK as a destination and its tourism products - Positive, problem solver, confident and dynamic personality - Good team player / Excellent communication skills - Excellent attention to detail / IT literate Salary: Up to £35,000 depending on relevant experience plus benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
German-Speaking Order Processing Coordinator Location: Guildford Salary: 32,000 per annum Contract Type: Permanent Working Pattern: Full Time Hybrid Role with Free Parking Join Our Growing Team! Are you a detail-oriented professional with a passion for order processing and logistics? Do you have a flair for communication, especially in German? If so, I have the perfect opportunity for you! My client is seeking an experienced German-Speaking Order Processing Coordinator to join their dynamic team in Guildford. As this organisation continues to grow, they need someone like you to ensure the smooth handling of their customer orders from start to finish. Your Role: In this exciting position, you will manage the end-to-end customer order cycle, ensuring that every order is processed accurately and efficiently. Your primary responsibilities will include: Order Management: - Receive, validate, and enter customer orders into our ERP systems. - Confirm product availability, pricing, and lead times for our German and UK clients. - Maintain meticulous documentation and order records at every stage. Inventory & Stock Coordination: - Monitor stock levels and coordinate with the warehouse and procurement teams. - Alert relevant teams of low-stock items and shipment delays Customer Communication: - Serve as the main point of contact for B2B clients in Germany and the UK. - Provide timely updates on order status and respond promptly to inquiries. Reporting & Continuous Improvement: - Produce regular reports on order performance and identify areas for improvement. - Support initiatives aimed at enhancing order accuracy and customer satisfaction. What We're Looking For: To thrive in this role, you should have: Fluency in written and spoken German. 5+ years of experience in order processing, logistics, or supply chain coordination. Familiarity with international suppliers, particularly those in China. Proficiency in ERP systems and strong Excel/Google Sheets skills. Excellent communication skills and a keen attention to detail. What's in It for You? A competitive salary of 32,000 per annum. A hybrid working model offering flexibility. Free parking at our Guildford location. Opportunities for professional growth and development within a supportive team environment. Be Part of Something Great! If you're ready to bring your expertise in order processing and your passion for customer service to our organisation, we want to hear from you! Join us in delivering exceptional service to our clients while enjoying a vibrant workplace culture. Apply Now! Take the next step in your career and become a vital part of our growing team. We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 20, 2026
Full time
German-Speaking Order Processing Coordinator Location: Guildford Salary: 32,000 per annum Contract Type: Permanent Working Pattern: Full Time Hybrid Role with Free Parking Join Our Growing Team! Are you a detail-oriented professional with a passion for order processing and logistics? Do you have a flair for communication, especially in German? If so, I have the perfect opportunity for you! My client is seeking an experienced German-Speaking Order Processing Coordinator to join their dynamic team in Guildford. As this organisation continues to grow, they need someone like you to ensure the smooth handling of their customer orders from start to finish. Your Role: In this exciting position, you will manage the end-to-end customer order cycle, ensuring that every order is processed accurately and efficiently. Your primary responsibilities will include: Order Management: - Receive, validate, and enter customer orders into our ERP systems. - Confirm product availability, pricing, and lead times for our German and UK clients. - Maintain meticulous documentation and order records at every stage. Inventory & Stock Coordination: - Monitor stock levels and coordinate with the warehouse and procurement teams. - Alert relevant teams of low-stock items and shipment delays Customer Communication: - Serve as the main point of contact for B2B clients in Germany and the UK. - Provide timely updates on order status and respond promptly to inquiries. Reporting & Continuous Improvement: - Produce regular reports on order performance and identify areas for improvement. - Support initiatives aimed at enhancing order accuracy and customer satisfaction. What We're Looking For: To thrive in this role, you should have: Fluency in written and spoken German. 5+ years of experience in order processing, logistics, or supply chain coordination. Familiarity with international suppliers, particularly those in China. Proficiency in ERP systems and strong Excel/Google Sheets skills. Excellent communication skills and a keen attention to detail. What's in It for You? A competitive salary of 32,000 per annum. A hybrid working model offering flexibility. Free parking at our Guildford location. Opportunities for professional growth and development within a supportive team environment. Be Part of Something Great! If you're ready to bring your expertise in order processing and your passion for customer service to our organisation, we want to hear from you! Join us in delivering exceptional service to our clients while enjoying a vibrant workplace culture. Apply Now! Take the next step in your career and become a vital part of our growing team. We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This position offers the opportunity to maximize revenue potential, enhance client relationships, and ensure successful contract renewals. If you're a seasoned leader passionate about driving best practices and fostering strong client engagements, we want you on our team! Day-to-Day of the Role: Lead the implementation of new client work within existing contracts, serving as the primary point of contact for both internal and external stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Review client hub data to identify trends and provide consultative guidance to clients, aiming to enhance engagement levels and secure future renewals. Serve as a Subject Matter Expert (SME) on all services and products, identifying upselling opportunities. Proactively manage contract risks and issues, ensuring lessons learned are shared across the department. Work in collaboration with Sales team to nurture and grow existing accounts and secure recurring revenue opportunities. Required Skills & Qualifications: Proven experience leading complex, successful service/client-facing teams. Excellent interpersonal and communication skills, capable of building effective relationships at a senior level. Strong people management skills, including coaching, mentoring, and developing team members. Commercial awareness and the ability to deliver in a fast-paced, pressurised environment. Good understanding of virtual platforms or technology tailored to client-specific requirements. Proficiency in Microsoft Office, particularly Excel, and excellent presentation skills. Benefits: Competitive salary and job level perks. Hybrid working model, allowing flexibility and balance. Opportunities for professional growth and development within a supportive environment. Engage in meaningful work that directly impacts company success and client satisfaction. To apply for this Customer Success Manager position, please click Apply Now with your up to date CV or contact Kyle Raven in the Reed Plymouth office.
Jun 20, 2026
Full time
Customer Success Manager (German and English Speaking) Location: Plymouth, Hybrid Job Type: Full-time Salary: £35,000 + Fantastic Benefits Join our dynamic Services team as a Customer Success Manager and play a pivotal role in delivering premium customer service aligned with our strategic goals. This position offers the opportunity to maximize revenue potential, enhance client relationships, and ensure successful contract renewals. If you're a seasoned leader passionate about driving best practices and fostering strong client engagements, we want you on our team! Day-to-Day of the Role: Lead the implementation of new client work within existing contracts, serving as the primary point of contact for both internal and external stakeholders. Manage and lead internal contract calls, client meetings, and review meetings, ensuring all parties are aligned and informed. Understand and confidently discuss client Service Level Agreements (SLAs), contracts, terms, and conditions, working closely with the Customer Delivery Manager. Review client hub data to identify trends and provide consultative guidance to clients, aiming to enhance engagement levels and secure future renewals. Serve as a Subject Matter Expert (SME) on all services and products, identifying upselling opportunities. Proactively manage contract risks and issues, ensuring lessons learned are shared across the department. Work in collaboration with Sales team to nurture and grow existing accounts and secure recurring revenue opportunities. Required Skills & Qualifications: Proven experience leading complex, successful service/client-facing teams. Excellent interpersonal and communication skills, capable of building effective relationships at a senior level. Strong people management skills, including coaching, mentoring, and developing team members. Commercial awareness and the ability to deliver in a fast-paced, pressurised environment. Good understanding of virtual platforms or technology tailored to client-specific requirements. Proficiency in Microsoft Office, particularly Excel, and excellent presentation skills. Benefits: Competitive salary and job level perks. Hybrid working model, allowing flexibility and balance. Opportunities for professional growth and development within a supportive environment. Engage in meaningful work that directly impacts company success and client satisfaction. To apply for this Customer Success Manager position, please click Apply Now with your up to date CV or contact Kyle Raven in the Reed Plymouth office.
FRENCH SELECTION (FS) Bilingual French Client Operations Administrator Location: Central London Fully office-based in London Monday to Friday Salary: 38,000 per annum to 42,000 per annum depending on experience Ref: 5527F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5527F The company: London-based high-end specialist consultancy offering personalised services for international clients Main duties: A dynamic client-facing role combining administrative assistance and operational exposure within a high-end consultancy firm. You will be managing client files and processing documentation, providing exceptional support to clients. The role: - Provide exceptional service and support to a high-end client base - Manage client files and ensure all documentation is accurate, complete, and submitted on time - Advise and update clients on the progress of their cases or requests - Act as a key point of contact for client enquiries and ongoing communication - Maintain accurate records and update internal systems and databases - Coordinate administrative processes and monitor deadlines across multiple cases - Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services. The candidate: - Candidates with previous experience in a private client-facing role within hospitality, luxury retail or a similar high-service environment - Exposure to supporting demanding private clients and high-net-worth individuals while delivering exceptional levels of customer care. - Strong administrative experience, ideally gained in a fast-paced environment with exposure to managing multiple tasks, deadlines, and client requirements simultaneously - Happy to work from a Central London based office Monday to Friday essential (no hybrid or remote-working options available) - High-standard of fluency in French and English (written and spoken) is mandatory - Skilled in Microsoft Office, and IT tools in general - Inquisitive and proactive, with a genuine desire to learn and embrace new challenges The salary: 38,000 per annum to 42,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 20, 2026
Full time
FRENCH SELECTION (FS) Bilingual French Client Operations Administrator Location: Central London Fully office-based in London Monday to Friday Salary: 38,000 per annum to 42,000 per annum depending on experience Ref: 5527F To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5527F The company: London-based high-end specialist consultancy offering personalised services for international clients Main duties: A dynamic client-facing role combining administrative assistance and operational exposure within a high-end consultancy firm. You will be managing client files and processing documentation, providing exceptional support to clients. The role: - Provide exceptional service and support to a high-end client base - Manage client files and ensure all documentation is accurate, complete, and submitted on time - Advise and update clients on the progress of their cases or requests - Act as a key point of contact for client enquiries and ongoing communication - Maintain accurate records and update internal systems and databases - Coordinate administrative processes and monitor deadlines across multiple cases - Work closely with colleagues and external stakeholders to ensure the smooth delivery of client services. The candidate: - Candidates with previous experience in a private client-facing role within hospitality, luxury retail or a similar high-service environment - Exposure to supporting demanding private clients and high-net-worth individuals while delivering exceptional levels of customer care. - Strong administrative experience, ideally gained in a fast-paced environment with exposure to managing multiple tasks, deadlines, and client requirements simultaneously - Happy to work from a Central London based office Monday to Friday essential (no hybrid or remote-working options available) - High-standard of fluency in French and English (written and spoken) is mandatory - Skilled in Microsoft Office, and IT tools in general - Inquisitive and proactive, with a genuine desire to learn and embrace new challenges The salary: 38,000 per annum to 42,000 per annum depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
FRENCH SELECTION (FS) French speaking Customer service coordinator Location: Dartford Hybrid work with 2 days a week in the office Salary: £30,000 per annum plus bonus and great benefits Ref: 4327FC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4327FC The company: A well-established manufacturer specialising within the medical field. A company who have a global presence and pride themselves in providing innovative solutions, outstanding quality and exceptional value. Main duties: You will act as the primary point of contact for customers delivering exceptional service and support. Working closely with internal teams, you will manage enquiries, process orders and resolve issues while building strong customer relationships. The role: -Act as the main point of contact for customers, providing excellent service and support - Respond to customer enquiries via phone, email, chat, and online platforms - Process customer orders and provide updates on delivery schedules and order status - Resolve customer issues and complaints, coordinating with internal teams as required - Prepare quotations, maintain pricing information and follow up on outstanding quotes - Maintain accurate customer records and manage information across internal systems - Support customers with online portal access, order changes and account-related requests - Collaborate with colleagues and cross-functional teams to improve processes and ensure a positive customer experience The candidate: - Fluent in French (written and spoken) essential - Customer service experience required - Excellent verbal and written communication skills, - Strong problem-solving abilities and confidence handling complex customer enquiries. - Proactive, organised and able to manage multiple priorities in a fast-paced environment French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin,
Jun 20, 2026
Full time
FRENCH SELECTION (FS) French speaking Customer service coordinator Location: Dartford Hybrid work with 2 days a week in the office Salary: £30,000 per annum plus bonus and great benefits Ref: 4327FC To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4327FC The company: A well-established manufacturer specialising within the medical field. A company who have a global presence and pride themselves in providing innovative solutions, outstanding quality and exceptional value. Main duties: You will act as the primary point of contact for customers delivering exceptional service and support. Working closely with internal teams, you will manage enquiries, process orders and resolve issues while building strong customer relationships. The role: -Act as the main point of contact for customers, providing excellent service and support - Respond to customer enquiries via phone, email, chat, and online platforms - Process customer orders and provide updates on delivery schedules and order status - Resolve customer issues and complaints, coordinating with internal teams as required - Prepare quotations, maintain pricing information and follow up on outstanding quotes - Maintain accurate customer records and manage information across internal systems - Support customers with online portal access, order changes and account-related requests - Collaborate with colleagues and cross-functional teams to improve processes and ensure a positive customer experience The candidate: - Fluent in French (written and spoken) essential - Customer service experience required - Excellent verbal and written communication skills, - Strong problem-solving abilities and confidence handling complex customer enquiries. - Proactive, organised and able to manage multiple priorities in a fast-paced environment French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin,
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a GermanInbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional that has the ability to communicate effectively and build strong client relationships then this could also be the role for you! We are the UK s leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 3 locations, including London, Berlin, and Newmarket half of which are based at this location. We're looking for a commercially minded German speaker to sit within the Sales team covering the DACH Region. You will sit in the middle of a fairly short production-to-delivery cycle which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients timelines are being met whilst doing good quality business that earns you and your team bonuses. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues. In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including the Childcare Voucher Scheme, optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aim to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly call them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the teams target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and help create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a can do attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.
Jun 20, 2026
Full time
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London and we are looking for a GermanInbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional that has the ability to communicate effectively and build strong client relationships then this could also be the role for you! We are the UK s leader in paper bags, cartons and other packaging products. The company has numerous marketing leading brands across Europe with a team of 50 people across 3 locations, including London, Berlin, and Newmarket half of which are based at this location. We're looking for a commercially minded German speaker to sit within the Sales team covering the DACH Region. You will sit in the middle of a fairly short production-to-delivery cycle which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients timelines are being met whilst doing good quality business that earns you and your team bonuses. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates that have a strong work ethic, desire to learn and can build strong relationships with their colleagues. In return we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, supportive working environment, and strong culture. We also have a competitive holiday allowance, as well as many of the basics, including the Childcare Voucher Scheme, optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aim to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly call them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the teams target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and help create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a can do attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.
German Speaking Project Manager / Account Manager South London (Hybrid Working) £32,000 - £35,000 DOE + Benefits + Career Development German Speaking Project Manager, German Account Manager, Client Services, Project Coordinator, DACH, FMCG, Packaging Are you a fluent German speaker with experience in project coordination, account management or client services? Do you enjoy working in a fast-paced environment managing multiple clients, deadlines and priorities? We are working with a well-established international packaging and design agency based in South London who are looking for a German Speaking Project Manager / Account Manager to join their growing team. This is a client-facing role working with German-speaking clients across the DACH region. You will be responsible for managing multiple projects from brief through to delivery, ensuring work is completed accurately, on time and to a high standard. The role requires excellent organisation, attention to detail and the ability to manage multiple workflows simultaneously. You will act as the main point of contact for clients, coordinating internal teams including design and production, managing timelines, handling project administration, and ensuring clear communication throughout the project lifecycle. This includes monitoring deadlines, supporting reporting, and assisting with budgets and invoicing. We are looking for someone fluent in German and English with at least 2 years experience in project coordination, account management, client services or a similar role where managing multiple projects, customers or workflows is key. Strong organisational skills, excellent communication ability and a proactive, detail-focused approach are essential. You must also be able to commute to South London and have the right to work in the UK. We welcome applications from candidates with experience in client services, account management, project coordination, customer service operations, logistics, supply chain, FMCG, packaging, manufacturing, marketing or creative agency environments. Experience within IT, construction or engineering project management is not suitable for this role. This is an excellent opportunity to join a successful international business with strong career development, hybrid working and the chance to work with well-known global brands.
Jun 20, 2026
Full time
German Speaking Project Manager / Account Manager South London (Hybrid Working) £32,000 - £35,000 DOE + Benefits + Career Development German Speaking Project Manager, German Account Manager, Client Services, Project Coordinator, DACH, FMCG, Packaging Are you a fluent German speaker with experience in project coordination, account management or client services? Do you enjoy working in a fast-paced environment managing multiple clients, deadlines and priorities? We are working with a well-established international packaging and design agency based in South London who are looking for a German Speaking Project Manager / Account Manager to join their growing team. This is a client-facing role working with German-speaking clients across the DACH region. You will be responsible for managing multiple projects from brief through to delivery, ensuring work is completed accurately, on time and to a high standard. The role requires excellent organisation, attention to detail and the ability to manage multiple workflows simultaneously. You will act as the main point of contact for clients, coordinating internal teams including design and production, managing timelines, handling project administration, and ensuring clear communication throughout the project lifecycle. This includes monitoring deadlines, supporting reporting, and assisting with budgets and invoicing. We are looking for someone fluent in German and English with at least 2 years experience in project coordination, account management, client services or a similar role where managing multiple projects, customers or workflows is key. Strong organisational skills, excellent communication ability and a proactive, detail-focused approach are essential. You must also be able to commute to South London and have the right to work in the UK. We welcome applications from candidates with experience in client services, account management, project coordination, customer service operations, logistics, supply chain, FMCG, packaging, manufacturing, marketing or creative agency environments. Experience within IT, construction or engineering project management is not suitable for this role. This is an excellent opportunity to join a successful international business with strong career development, hybrid working and the chance to work with well-known global brands.
Travel Consultant - French speaking UK/Spain/South Africa Description As a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards. In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant - you become a trusted point of contact for clients seeking exceptional experiences worldwide. Responsibility Advising clients - premium cardholders - by phone and email in both French and English Handling customer inquiries from quote preparation to billing for individual trips Making reservations with airlines , hotels , and travel agencies Creating tailored offers , travel documents , and detailed travel itineraries Passionately advising and facilitating unique travel experiences Actively selling special promotions and exclusive offers Your Profile You have excellent language skills in professional French and English , in written and spoken ( C2 according to The Common European Framework) Ability to speak an additional language such as German or Italian is an advantage Have completed tertiary qualification or equivalent training, ideally in the field of tourism Have several years of professional experience in the travel industry , a tour operator or in a travel agency Have GDS knowledge ( preferably Amadeus ) Have excellent destination knowledge across key global regions Have a strong passion for everything related to travel and the luxury lifestyle , including gastronomy , events and culture Are service-oriented , flexible and able to work under pressure Have a positive attitude and identify with the company's values Have strong communication skills Value exceptional service and live by this motto Are available on a full-time basis ( 40hrs per week ) Flexibility: Willingness to work 5 days a week between 08:00 and 20:00 , Sunday to Thursday for UK and Spain. And between 7:00 and 22:00, Sunday to Thursday for South Africa. Guidelines for Hybrid/Remote option Located in United Kingdom, Spain or South Africa Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions. You must meet their minimum internet speeds if you want to work remotely / in our hybrid model During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup. A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week. From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment. Exceptions may be considered on a case-by-case basis where necessary. Benefits Paid Time Away from Work : Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you. Paid Sabbaticals : One month of paid sabbatical after every five years of service Extra Rewards : Their lucrative Loyalty Rewards program includes bonuses and gifts to thank you for being part of our company. Remote Working Holidays Employee Discounts : Access to great travel and entertainment discounts, just like their clients' members enjoy! Be part of their global, dynamic, and inclusive team, with diversity at its core. Discover genuine career opportunities within a dynamic, international company. Who They Are A global luxury concierge service, and their travel department offers a unique opportunity to join a vibrant team. Their clients and colleagues are the cornerstones of what they do, and they serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests. They deliver their service through a combination of a proprietary, technology-enabled platform and the expertise of tehir highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring, and improving the lives of millions of members. As a Certified B Corp , they are a part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.
Jun 19, 2026
Full time
Travel Consultant - French speaking UK/Spain/South Africa Description As a Travel Consultant with an internationally leading lifestyle management company, you will serve a sophisticated premium clientele and design tailor-made journeys that meet the highest standards. In this role, you will combine your expertise in travel with a keen sense for luxury, trends, and service quality. You are not just a consultant - you become a trusted point of contact for clients seeking exceptional experiences worldwide. Responsibility Advising clients - premium cardholders - by phone and email in both French and English Handling customer inquiries from quote preparation to billing for individual trips Making reservations with airlines , hotels , and travel agencies Creating tailored offers , travel documents , and detailed travel itineraries Passionately advising and facilitating unique travel experiences Actively selling special promotions and exclusive offers Your Profile You have excellent language skills in professional French and English , in written and spoken ( C2 according to The Common European Framework) Ability to speak an additional language such as German or Italian is an advantage Have completed tertiary qualification or equivalent training, ideally in the field of tourism Have several years of professional experience in the travel industry , a tour operator or in a travel agency Have GDS knowledge ( preferably Amadeus ) Have excellent destination knowledge across key global regions Have a strong passion for everything related to travel and the luxury lifestyle , including gastronomy , events and culture Are service-oriented , flexible and able to work under pressure Have a positive attitude and identify with the company's values Have strong communication skills Value exceptional service and live by this motto Are available on a full-time basis ( 40hrs per week ) Flexibility: Willingness to work 5 days a week between 08:00 and 20:00 , Sunday to Thursday for UK and Spain. And between 7:00 and 22:00, Sunday to Thursday for South Africa. Guidelines for Hybrid/Remote option Located in United Kingdom, Spain or South Africa Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office A secure home office at your confirmed address, free from background noise or other distractions. You must meet their minimum internet speeds if you want to work remotely / in our hybrid model During the first week of employment (Week 1), employees are required to work 100% from the office to support onboarding, cultural immersion, and initial setup. A Work-From-Home (WFH) assessment will be assigned on Day 1 and must be completed within the first week. From Week 2 onwards, employees may transition to a hybrid working arrangement, subject to successful completion and passing of the assessment. Exceptions may be considered on a case-by-case basis where necessary. Benefits Paid Time Away from Work : Enjoy a competitive paid time-off package, including one paid day each year to volunteer for a cause that matters to you. Paid Sabbaticals : One month of paid sabbatical after every five years of service Extra Rewards : Their lucrative Loyalty Rewards program includes bonuses and gifts to thank you for being part of our company. Remote Working Holidays Employee Discounts : Access to great travel and entertainment discounts, just like their clients' members enjoy! Be part of their global, dynamic, and inclusive team, with diversity at its core. Discover genuine career opportunities within a dynamic, international company. Who They Are A global luxury concierge service, and their travel department offers a unique opportunity to join a vibrant team. Their clients and colleagues are the cornerstones of what they do, and they serve High-Net-Worth (HNW) and Ultra-High-Net-Worth (UHNW) clients with their leisure travel requests. They deliver their service through a combination of a proprietary, technology-enabled platform and the expertise of tehir highly trained lifestyle managers. They are growing quickly and have ambitious plans to keep innovating, inspiring, and improving the lives of millions of members. As a Certified B Corp , they are a part of a global community of businesses united by a shared goal: making a positive impact on society and the environment.
Our client, a leading multinational fashion company, is currently seeking a trilingual Wholesales Customer Service Representative fluent in German and French. This role supports the company's commitment to delivering world-class customer service. The successful candidate will be responsible for managing the order process and ensuring all administrative tasks are completed accurately and on time across the German and French market. Your responsibilities will include: Manage all order entry and amendments for assigned accounts, producing daily, weekly, and monthly reports to ensure clear visibility of account status. Maintain effective communication with both the sales team and customers to support a smooth and efficient order process. Proactively follow up on open orders and product availability issues to minimise cancellations. Liaise with the Credit team regarding orders placed on hold due to credit-related matters. Process returns and issue credits accurately and in a timely manner. About You To succeed in this role, you will be a customer-focused professional with experience in B2B customer service, wholesale operations, and order processing. You will bring strong problem-solving abilities along with fluency in both German and French. This is an excellent opportunity to further develop your skills within a dynamic organisation and to join a motivated, friendly, and multilingual team. Profile: Fluent in German, French, and English, with strong written and verbal communication skills Previous experience in online customer support, Wholesales customer service, sales administration, client support, or order management Proficient in Microsoft Office applications, particularly Excel, as well as tools such as Vlookup and Pivot Table reporting Strong interpersonal and communication skills, with the ability to work effectively both independently and as part of a team To apply, please send your CV in English and in Word format to Valentina. languagematters is acting as an employment business in relation to this vacancy.
Jun 19, 2026
Full time
Our client, a leading multinational fashion company, is currently seeking a trilingual Wholesales Customer Service Representative fluent in German and French. This role supports the company's commitment to delivering world-class customer service. The successful candidate will be responsible for managing the order process and ensuring all administrative tasks are completed accurately and on time across the German and French market. Your responsibilities will include: Manage all order entry and amendments for assigned accounts, producing daily, weekly, and monthly reports to ensure clear visibility of account status. Maintain effective communication with both the sales team and customers to support a smooth and efficient order process. Proactively follow up on open orders and product availability issues to minimise cancellations. Liaise with the Credit team regarding orders placed on hold due to credit-related matters. Process returns and issue credits accurately and in a timely manner. About You To succeed in this role, you will be a customer-focused professional with experience in B2B customer service, wholesale operations, and order processing. You will bring strong problem-solving abilities along with fluency in both German and French. This is an excellent opportunity to further develop your skills within a dynamic organisation and to join a motivated, friendly, and multilingual team. Profile: Fluent in German, French, and English, with strong written and verbal communication skills Previous experience in online customer support, Wholesales customer service, sales administration, client support, or order management Proficient in Microsoft Office applications, particularly Excel, as well as tools such as Vlookup and Pivot Table reporting Strong interpersonal and communication skills, with the ability to work effectively both independently and as part of a team To apply, please send your CV in English and in Word format to Valentina. languagematters is acting as an employment business in relation to this vacancy.
FRENCH SELECTION (FS) International Sales and Account Manager Location: Central London (Oxford Circus) Travelling about 25% of the working time Hybrid working options available Salary: around 60,000 per annum plus bonus Ref: 5521S To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5521S The company: An established international business with a strong global presence, supplying innovative products to commercial markets across Europe and beyond Main duties: A fantastic opportunity to lead and grow key European accounts within a highly respected international business, building strong partnerships and driving commercial growth across multiple markets. This role offers a mix of strategic account management, new business development, international travel, and close collaboration with internal teams to support continued expansion. The role: - Manage and develop key distributor and customer accounts across European markets - Drive new business opportunities and support international sales growth - Build strong commercial relationships with distributors and end users - Conduct regular customer meetings, presentations, and European travel - Work closely with internal teams including marketing, operations, and product development - Monitor market trends, prepare sales forecasts, and support strategic account planning The candidate: - Trilingual candidate with fluency in French and Spanish in addition to English - Fluency in Italian would be a benefit - Proven experience within export sales, account management, or business development - Strong relationship-building and consultative sales approach - Commercially driven with excellent negotiation skills - Able to manage multiple international accounts and travel across Europe - Organised, proactive, and confident working independently in a fast-paced environment The salary: around 60,000 per annum plus bonus French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 18, 2026
Full time
FRENCH SELECTION (FS) International Sales and Account Manager Location: Central London (Oxford Circus) Travelling about 25% of the working time Hybrid working options available Salary: around 60,000 per annum plus bonus Ref: 5521S To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5521S The company: An established international business with a strong global presence, supplying innovative products to commercial markets across Europe and beyond Main duties: A fantastic opportunity to lead and grow key European accounts within a highly respected international business, building strong partnerships and driving commercial growth across multiple markets. This role offers a mix of strategic account management, new business development, international travel, and close collaboration with internal teams to support continued expansion. The role: - Manage and develop key distributor and customer accounts across European markets - Drive new business opportunities and support international sales growth - Build strong commercial relationships with distributors and end users - Conduct regular customer meetings, presentations, and European travel - Work closely with internal teams including marketing, operations, and product development - Monitor market trends, prepare sales forecasts, and support strategic account planning The candidate: - Trilingual candidate with fluency in French and Spanish in addition to English - Fluency in Italian would be a benefit - Proven experience within export sales, account management, or business development - Strong relationship-building and consultative sales approach - Commercially driven with excellent negotiation skills - Able to manage multiple international accounts and travel across Europe - Organised, proactive, and confident working independently in a fast-paced environment The salary: around 60,000 per annum plus bonus French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Ref:23448 Title: Japanese Speaking Sales Representative - Consumer Electronics Salary: Up to 35K Location: London Job status: Permanent Office attendance required for the first 2 months, then hybrid working available. Working hours: 35 hours per week Start date: ASAP Responsibilities: Business Development & New Customer Acquisition Identify and develop new buyer accounts across target markets and customer segments. Build and strengthen relationships through client visits, industry events, networking, and market outreach activities. Drive the full sales cycle from prospecting and onboarding to active bidding participation. Identify and resolve barriers to customer acquisition and engagement, including logistics, pricing, and commercial conditions. Account Management Develop and maintain strong relationships with existing buyers through regular communication and account engagement. Understand customer business models, sourcing needs, and growth potential to expand trading activity. Reactivate and grow high-potential accounts by identifying challenges and implementing effective solutions. Increase participation in weekly auctions and maximize bidding and purchasing activity. Handle customer inquiries, complaints, and payment collection to maintain healthy business relationships. KPI & Performance Management Take ownership of key auction KPIs, including active bidders, successful buyers, and purchasing share. Drive revenue and profitability growth through continuous performance improvement initiatives. Market Intelligence & Strategic Support Monitor market trends, pricing movements, and customer needs across the European market. Provide insights and recommendations to improve sales strategies and market competitiveness. Collaborate with headquarters to enhance services and improve overall sales performance. Requirements: Experience in B2B sales and/or account management (industry experience not required). Experience communicating and negotiating with international clients. Flexible and willing to travel within Europe as business needs require. Strong sense of ownership, initiative, and ability to work independently. Strong analytical and problem-solving skills, with the ability to identify customer needs and develop effective solutions. Full professional proficiency in English and Japanese (JLPT N1/N2 or equivalent). Proficiency in French or German is a plus. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Jun 18, 2026
Full time
Ref:23448 Title: Japanese Speaking Sales Representative - Consumer Electronics Salary: Up to 35K Location: London Job status: Permanent Office attendance required for the first 2 months, then hybrid working available. Working hours: 35 hours per week Start date: ASAP Responsibilities: Business Development & New Customer Acquisition Identify and develop new buyer accounts across target markets and customer segments. Build and strengthen relationships through client visits, industry events, networking, and market outreach activities. Drive the full sales cycle from prospecting and onboarding to active bidding participation. Identify and resolve barriers to customer acquisition and engagement, including logistics, pricing, and commercial conditions. Account Management Develop and maintain strong relationships with existing buyers through regular communication and account engagement. Understand customer business models, sourcing needs, and growth potential to expand trading activity. Reactivate and grow high-potential accounts by identifying challenges and implementing effective solutions. Increase participation in weekly auctions and maximize bidding and purchasing activity. Handle customer inquiries, complaints, and payment collection to maintain healthy business relationships. KPI & Performance Management Take ownership of key auction KPIs, including active bidders, successful buyers, and purchasing share. Drive revenue and profitability growth through continuous performance improvement initiatives. Market Intelligence & Strategic Support Monitor market trends, pricing movements, and customer needs across the European market. Provide insights and recommendations to improve sales strategies and market competitiveness. Collaborate with headquarters to enhance services and improve overall sales performance. Requirements: Experience in B2B sales and/or account management (industry experience not required). Experience communicating and negotiating with international clients. Flexible and willing to travel within Europe as business needs require. Strong sense of ownership, initiative, and ability to work independently. Strong analytical and problem-solving skills, with the ability to identify customer needs and develop effective solutions. Full professional proficiency in English and Japanese (JLPT N1/N2 or equivalent). Proficiency in French or German is a plus. Please follow us on Linkedin: people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
FRENCH SELECTION (FS) Export Sales Manager with Spanish Location: Manchester with UK-remote working options (please note candidates must be based in the UK) Salary: up to 60,000 per annum basic salary plus bonus, car and benefits Ref: 5530S To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5530S The company: Successful manufacturing business supplying high quality FMCG products internationally Main duties: Growing the portfolio of distributors and resellers across a large international territory The role: - Identify new distributors as well as support existing partners to drive growth - Prospect for new leads, contacts and business opportunities - Strengthen existing clients partnerships - Seek alternative routes to market which could benefit the business' development strategy - Build and develop relationships with customers - Determine the most efficient routes to market within each territory - Manage offers, discounts and promotion strategies - Attend relevant exhibitions when required - Market research for new business opportunities and trends' analysis The candidate: - Proven experience working in international sales essential - Fluency in Spanish is essential - Experience of the retail/FMCG industries is essential - Knowledge of the Automotive industry desirable - Background working with distributors and resellers needed - Will be preferably based in the North of England - Excellent communication skills - Enthusiastic, professional with good organisational skills - Willing to travel internationally The salary: up to 60,000 per annum basic salary plus bonus, car and benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 18, 2026
Full time
FRENCH SELECTION (FS) Export Sales Manager with Spanish Location: Manchester with UK-remote working options (please note candidates must be based in the UK) Salary: up to 60,000 per annum basic salary plus bonus, car and benefits Ref: 5530S To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5530S The company: Successful manufacturing business supplying high quality FMCG products internationally Main duties: Growing the portfolio of distributors and resellers across a large international territory The role: - Identify new distributors as well as support existing partners to drive growth - Prospect for new leads, contacts and business opportunities - Strengthen existing clients partnerships - Seek alternative routes to market which could benefit the business' development strategy - Build and develop relationships with customers - Determine the most efficient routes to market within each territory - Manage offers, discounts and promotion strategies - Attend relevant exhibitions when required - Market research for new business opportunities and trends' analysis The candidate: - Proven experience working in international sales essential - Fluency in Spanish is essential - Experience of the retail/FMCG industries is essential - Knowledge of the Automotive industry desirable - Background working with distributors and resellers needed - Will be preferably based in the North of England - Excellent communication skills - Enthusiastic, professional with good organisational skills - Willing to travel internationally The salary: up to 60,000 per annum basic salary plus bonus, car and benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1 The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: - Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner. - Process, confirm, amend and cancel reservations accurately within the reservation systems. - Provide detailed information to guests regarding hotel services, room availability and rates. - Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience. - Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met. - Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency. - Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: - Fluent in French (written and spoken) essential - Experience working in reservations / hospitality beneficial - Customer service experience a plus - Excellent communication skills with the ability to interact professionally - Ability to prioritise and multitask - Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 18, 2026
Full time
FRENCH SELECTION (FS) French speaking Reservations Coordinator Location: London Salary: Circa £29,000 per annum plus lunch voucher and great benefits Ref: 4313RF1 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4313RF1 The company: A well-established luxury hotel chain with a presence throughout the UK and globally Main duties: An exciting opportunity to join a dynamic team within the global contact centre to manage guest reservations The role: - Manage guest reservation enquiries for all hotels within the collection via telephone and email in a professional and timely manner. - Process, confirm, amend and cancel reservations accurately within the reservation systems. - Provide detailed information to guests regarding hotel services, room availability and rates. - Conduct follow-up communications related to reservation requests to ensure a seamless and positive guest experience. - Coordinate guest special requests and communicate them effectively to the appropriate hotel departments to ensure guest expectations are met. - Maintain strong communication between the Global Contact Centre and individual hotels to ensure operational alignment and service consistency. - Build positive relationships with guests and internal teams through clear, professional and courteous communication. The candidate: - Fluent in French (written and spoken) essential - Experience working in reservations / hospitality beneficial - Customer service experience a plus - Excellent communication skills with the ability to interact professionally - Ability to prioritise and multitask - Must be able to work shift patterns The salary: Circa £29,000 per annum plus lunch voucher and great benefits French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
German Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Fluent in German and ready for your next opportunity? Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor . This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact. What you'll get 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced family policies (maternity, paternity, adoption) Ongoing training and development Regular team events Refer-a-friend bonus scheme Your role As a German Speaking Customer Service Advisor , you'll support customers with travel-related queries and deliver a seamless experience across multiple channels. You will: Respond to enquiries via phone, email, and live chat Provide clear, efficient, and empathetic solutions Build strong relationships with customers Stay up to date with promotions and company updates Work closely with your team to maintain excellent service standards What you'll need Fluent German and English Previous experience in customer service Strong communication and problem-solving skills Comfortable using Microsoft Office Ability to stay calm under pressure A proactive, positive attitude and desire to succeed Why join? You'll be part of a supportive company that values your development, rewards performance, and offers genuine career progression opportunities.
Jun 18, 2026
Full time
German Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Fluent in German and ready for your next opportunity? Join a dynamic and friendly team in Edinburgh as a German Speaking Customer Service Advisor . This is an exciting opportunity to build your career in a fast-paced, travel-focused environment where your language skills truly make an impact. What you'll get 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced family policies (maternity, paternity, adoption) Ongoing training and development Regular team events Refer-a-friend bonus scheme Your role As a German Speaking Customer Service Advisor , you'll support customers with travel-related queries and deliver a seamless experience across multiple channels. You will: Respond to enquiries via phone, email, and live chat Provide clear, efficient, and empathetic solutions Build strong relationships with customers Stay up to date with promotions and company updates Work closely with your team to maintain excellent service standards What you'll need Fluent German and English Previous experience in customer service Strong communication and problem-solving skills Comfortable using Microsoft Office Ability to stay calm under pressure A proactive, positive attitude and desire to succeed Why join? You'll be part of a supportive company that values your development, rewards performance, and offers genuine career progression opportunities.
Customer Experience Representative (German Speaking) Due to our client's exciting business expansion, we are seeking a bilingual Customer Experience Representative to join their customer service team in Northampton. In this role, you won't just be answering queries; you will be the face of our brand for their German-speaking market, driving the new digital strategy and ensuring every customer interaction is exceptional. Our client is looking for a proactive professional who can identify customer needs, collaborate across departments, and help us scale our international presence. The Role You will manage the end-to-end customer journey, from initial outbound lead generation to long-term support. You will play a pivotal role in aligning our customer experience with our marketing initiatives while maintaining the high standards our clients expect. Key Responsibilities Product Expertise: Explain and demonstrate product features and functions; provide accurate quotes and pricing. Customer Support: Respond to queries promptly via phone, email, social media, and live chat. Insight & Analysis: Analyse customer feedback, log technical issues, and proactively step in to ensure a positive user experience. Requirements Language Skills: Fluent English and German speaker (written and verbal). Experience: At least two years in a customer experience, support, or sales-focused role. Communication: Exceptional interpersonal skills with the ability to listen actively and communicate complex ideas clearly. Technical Proficiency: Experience handling high volumes of calls and emails daily; ability to gather and interpret customer data. Numeracy: Excellent maths skills for accurate, speedy calculation of sales prices, discounts, and percentages. Soft Skills: High levels of patience, superb time management, and the ability to work independently or as part of a collaborative team. Why You Should Apply Be a Pioneer: Play a direct role in our new digital strategy and business expansion. Collaborative Culture: Work closely with marketing and sales in a fast-paced, supportive environment. Professional Growth: Opportunity to manage the full sales and support cycle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 18, 2026
Full time
Customer Experience Representative (German Speaking) Due to our client's exciting business expansion, we are seeking a bilingual Customer Experience Representative to join their customer service team in Northampton. In this role, you won't just be answering queries; you will be the face of our brand for their German-speaking market, driving the new digital strategy and ensuring every customer interaction is exceptional. Our client is looking for a proactive professional who can identify customer needs, collaborate across departments, and help us scale our international presence. The Role You will manage the end-to-end customer journey, from initial outbound lead generation to long-term support. You will play a pivotal role in aligning our customer experience with our marketing initiatives while maintaining the high standards our clients expect. Key Responsibilities Product Expertise: Explain and demonstrate product features and functions; provide accurate quotes and pricing. Customer Support: Respond to queries promptly via phone, email, social media, and live chat. Insight & Analysis: Analyse customer feedback, log technical issues, and proactively step in to ensure a positive user experience. Requirements Language Skills: Fluent English and German speaker (written and verbal). Experience: At least two years in a customer experience, support, or sales-focused role. Communication: Exceptional interpersonal skills with the ability to listen actively and communicate complex ideas clearly. Technical Proficiency: Experience handling high volumes of calls and emails daily; ability to gather and interpret customer data. Numeracy: Excellent maths skills for accurate, speedy calculation of sales prices, discounts, and percentages. Soft Skills: High levels of patience, superb time management, and the ability to work independently or as part of a collaborative team. Why You Should Apply Be a Pioneer: Play a direct role in our new digital strategy and business expansion. Collaborative Culture: Work closely with marketing and sales in a fast-paced, supportive environment. Professional Growth: Opportunity to manage the full sales and support cycle. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Portuguese, Italian, German speaking Buyer Location: Watford, North of London Salary: 29,000 + Bonus (OTE circa 35,000) Language Requirements Fluent in either Portuguese, Italian, OR German About the Company Our client is a well established international trading company supplying specialist equipment and technical solutions to leading organisations across a wide range of global industries. Due to continued growth, they are now looking to recruit a Portuguese, Italian, German speaking Buyer to join their expanding procurement and sourcing team. The Role We are looking for a proactive and detail oriented professional with strong communication skills and the ability to manage multiple priorities effectively. As an International Buyer, you will manage customer enquiries and procurement projects from initial enquiry through to delivery. You will work closely with international suppliers and clients to source specialist products, negotiate pricing, and ensure smooth order fulfilment. This role would suit someone who enjoys working in a fast-paced international environment and has strong organisational, communication, and problem-solving skills. Key Responsibilities: Build and maintain strong relationships with customers and global suppliers Analyse customer enquiries and technical project requirements to assess feasibility and provide suitable sourcing solutions Evaluate supplier quotations to ensure alignment with customer specifications and quality standards Negotiate supplier pricing, terms, and agreements to achieve the best commercial outcomes Provide technical and commercial support to both clients and suppliers Work towards sales targets and individual KPIs through effective account and order management Liaise closely with internal departments including sales, operations, and finance to ensure excellent customer service Follow detailed customer procedures and compliance requirements accurately Source high-quality products and prepare competitive quotations to secure new business opportunities Maintain accurate records and administrative documentation throughout the procurement process Candidate Profile - Skills & Experience Required Fluent in Portuguese, Italian or German Strong organisational and time management skills Excellent attention to detail Strong written and verbal communication skills Professional and confident telephone manner Effective problem-solving and negotiation abilities Ability to work collaboratively across multiple teams Resilient, proactive, and target-driven mindset Strong administrative and customer service experience Previous experience within procurement, purchasing, sales support, customer service, or international trade is advantageous Salary & Benefits Competitive salary of 29,000 Bonus scheme with realistic OTE of approximately 35,000 Opportunity to work within a growing international business Collaborative and supportive team environment Excellent exposure to international markets and suppliers How to Apply Please send your CV and cover letter to: Jonathan Grimes
Jun 17, 2026
Full time
Portuguese, Italian, German speaking Buyer Location: Watford, North of London Salary: 29,000 + Bonus (OTE circa 35,000) Language Requirements Fluent in either Portuguese, Italian, OR German About the Company Our client is a well established international trading company supplying specialist equipment and technical solutions to leading organisations across a wide range of global industries. Due to continued growth, they are now looking to recruit a Portuguese, Italian, German speaking Buyer to join their expanding procurement and sourcing team. The Role We are looking for a proactive and detail oriented professional with strong communication skills and the ability to manage multiple priorities effectively. As an International Buyer, you will manage customer enquiries and procurement projects from initial enquiry through to delivery. You will work closely with international suppliers and clients to source specialist products, negotiate pricing, and ensure smooth order fulfilment. This role would suit someone who enjoys working in a fast-paced international environment and has strong organisational, communication, and problem-solving skills. Key Responsibilities: Build and maintain strong relationships with customers and global suppliers Analyse customer enquiries and technical project requirements to assess feasibility and provide suitable sourcing solutions Evaluate supplier quotations to ensure alignment with customer specifications and quality standards Negotiate supplier pricing, terms, and agreements to achieve the best commercial outcomes Provide technical and commercial support to both clients and suppliers Work towards sales targets and individual KPIs through effective account and order management Liaise closely with internal departments including sales, operations, and finance to ensure excellent customer service Follow detailed customer procedures and compliance requirements accurately Source high-quality products and prepare competitive quotations to secure new business opportunities Maintain accurate records and administrative documentation throughout the procurement process Candidate Profile - Skills & Experience Required Fluent in Portuguese, Italian or German Strong organisational and time management skills Excellent attention to detail Strong written and verbal communication skills Professional and confident telephone manner Effective problem-solving and negotiation abilities Ability to work collaboratively across multiple teams Resilient, proactive, and target-driven mindset Strong administrative and customer service experience Previous experience within procurement, purchasing, sales support, customer service, or international trade is advantageous Salary & Benefits Competitive salary of 29,000 Bonus scheme with realistic OTE of approximately 35,000 Opportunity to work within a growing international business Collaborative and supportive team environment Excellent exposure to international markets and suppliers How to Apply Please send your CV and cover letter to: Jonathan Grimes
FRENCH SELECTION (FS) Polish speaking Business Development Executive Location: Remote (UK based) Hybrid work: 100% remote (office attendance required for initial training and occasional meetings) Salary: £32,000 £38,000 per annum plus bonus (OTE up to £48,000) Ref: 732NT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 732NT The company: A well-established international organisation operating within a specialist B2B services sector, supporting clients across a range of industries with tailored commercial solutions. With an expanding global presence and international customer base, the company is looking to recruit a motivated and commercially minded multilingual sales professional to join their growing team. Main duties: To identify and develop new business opportunities across European markets while supporting clients throughout the sales and procurement cycle of technical and industrial equipment transactions. The role: • Manage inbound and outbound sales activities, enquiries, and customer communications • Generate new business opportunities and proactively build a strong sales pipeline • Identify and engage prospective clients while developing existing customer accounts across designated sectors • Develop consultative relationships with businesses to understand equipment procurement requirements and identify commercial opportunities • Qualify leads, follow up on opportunities, and support the sales process through to completion • Handle pricing discussions and support commercial negotiations • Manage sales transactions including after-sales support and ensuring invoices are processed and paid • Liaise closely with internal departments including finance, logistics, and project management teams globally • Use LinkedIn and other digital business development platforms to identify prospects and build relationships with key decision-makers • Occasionally attend exhibitions, trade shows, and industry events across Europe • Participate in regular international meetings and collaborate with colleagues across global teams • Progressively develop into managing the sales cycle more independently with ongoing training and mentorship The candidate: • Fluent in Polish and English (written and spoken) • Additional European language advantageous (French, German, Spanish, Italian or Portuguese) • Previous experience within sales, customer service, account management, lead generation, or business development • Exposure to the sales cycle with the ambition to develop into a closing role over time • Confident making outbound calls, building relationships, and identifying commercial opportunities • Strong communication and listening skills with the ability to engage stakeholders at all levels, including senior executives and technical specialists • Self-motivated, proactive, and able to work independently while managing priorities effectively • Coachable, eager to learn, and motivated to develop within a growing international business • Comfortable working within a collaborative and multicultural team environment • Interest or exposure to manufacturing, technical equipment, laboratory, engineering, or industrial sectors would be advantageous • Experience using LinkedIn or similar platforms for lead generation and relationship building is highly desirable The salary: £32,000 £38,000 basic depending on experience plus bonus up to £10,000 (OTE up to £48,000), 30 days holiday increasing with service, pension contribution, paid sick scheme, flexible working hours, Monday to Friday. Additional benefits include structured onboarding and ongoing professional development, including approximately four weeks of initial training and continued mentoring from experienced international sales professionals to support long-term career progression. French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 17, 2026
Full time
FRENCH SELECTION (FS) Polish speaking Business Development Executive Location: Remote (UK based) Hybrid work: 100% remote (office attendance required for initial training and occasional meetings) Salary: £32,000 £38,000 per annum plus bonus (OTE up to £48,000) Ref: 732NT To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 732NT The company: A well-established international organisation operating within a specialist B2B services sector, supporting clients across a range of industries with tailored commercial solutions. With an expanding global presence and international customer base, the company is looking to recruit a motivated and commercially minded multilingual sales professional to join their growing team. Main duties: To identify and develop new business opportunities across European markets while supporting clients throughout the sales and procurement cycle of technical and industrial equipment transactions. The role: • Manage inbound and outbound sales activities, enquiries, and customer communications • Generate new business opportunities and proactively build a strong sales pipeline • Identify and engage prospective clients while developing existing customer accounts across designated sectors • Develop consultative relationships with businesses to understand equipment procurement requirements and identify commercial opportunities • Qualify leads, follow up on opportunities, and support the sales process through to completion • Handle pricing discussions and support commercial negotiations • Manage sales transactions including after-sales support and ensuring invoices are processed and paid • Liaise closely with internal departments including finance, logistics, and project management teams globally • Use LinkedIn and other digital business development platforms to identify prospects and build relationships with key decision-makers • Occasionally attend exhibitions, trade shows, and industry events across Europe • Participate in regular international meetings and collaborate with colleagues across global teams • Progressively develop into managing the sales cycle more independently with ongoing training and mentorship The candidate: • Fluent in Polish and English (written and spoken) • Additional European language advantageous (French, German, Spanish, Italian or Portuguese) • Previous experience within sales, customer service, account management, lead generation, or business development • Exposure to the sales cycle with the ambition to develop into a closing role over time • Confident making outbound calls, building relationships, and identifying commercial opportunities • Strong communication and listening skills with the ability to engage stakeholders at all levels, including senior executives and technical specialists • Self-motivated, proactive, and able to work independently while managing priorities effectively • Coachable, eager to learn, and motivated to develop within a growing international business • Comfortable working within a collaborative and multicultural team environment • Interest or exposure to manufacturing, technical equipment, laboratory, engineering, or industrial sectors would be advantageous • Experience using LinkedIn or similar platforms for lead generation and relationship building is highly desirable The salary: £32,000 £38,000 basic depending on experience plus bonus up to £10,000 (OTE up to £48,000), 30 days holiday increasing with service, pension contribution, paid sick scheme, flexible working hours, Monday to Friday. Additional benefits include structured onboarding and ongoing professional development, including approximately four weeks of initial training and continued mentoring from experienced international sales professionals to support long-term career progression. French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Are you skilled in speaking German? Do you enjoy helping customers solve problems whilst giving the best service? If you answered yes to those, this could be a great fit! Customer Service Advisor - German Speaking, If you speak one of these languages, get in touch. Looking to build your career in a fast-paced, global environment? We're hiring a Customer Service Advisor - German Speaking to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels. This is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment. The Role As a Customer Service Advisor - German Speaking you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care. Location: Edinburgh (1 Lochrin Square) Hours: Full-time, 37.5 hours per week Salary: 26,800 + monthly incentives Key Responsibilities Deliver high-quality customer service via phone, chat, and email in both German and English Handle customer queries and resolve issues from start to finish Work in a fast-paced call centre environment, managing multiple interactions at once Communicate clearly and confidently across all channels Meet and exceed KPIs and performance targets Collaborate with team members to improve service delivery and processes What We're Looking For Previous experience in customer service, ideally within a call centre Fluent in German and English (written and spoken) - essential Strong communication and problem-solving skills Ability to multitask and manage multiple chats efficiently Comfortable working towards targets in a customer service environment Positive, adaptable, and eager to learn What's on Offer 33 days annual leave including bank holidays Monthly performance bonus and referral incentives Health cash plan and wellbeing support Enhanced family policies and life insurance Hybrid working options (performance-based) On-site gym and discounted fitness memberships Ongoing training and clear career progression opportunities Regular team events, incentives, and recognition programmes centre and customer service Customer Service Advisor - Special Language Speakers Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jun 17, 2026
Full time
Are you skilled in speaking German? Do you enjoy helping customers solve problems whilst giving the best service? If you answered yes to those, this could be a great fit! Customer Service Advisor - German Speaking, If you speak one of these languages, get in touch. Looking to build your career in a fast-paced, global environment? We're hiring a Customer Service Advisor - German Speaking to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels. This is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment. The Role As a Customer Service Advisor - German Speaking you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care. Location: Edinburgh (1 Lochrin Square) Hours: Full-time, 37.5 hours per week Salary: 26,800 + monthly incentives Key Responsibilities Deliver high-quality customer service via phone, chat, and email in both German and English Handle customer queries and resolve issues from start to finish Work in a fast-paced call centre environment, managing multiple interactions at once Communicate clearly and confidently across all channels Meet and exceed KPIs and performance targets Collaborate with team members to improve service delivery and processes What We're Looking For Previous experience in customer service, ideally within a call centre Fluent in German and English (written and spoken) - essential Strong communication and problem-solving skills Ability to multitask and manage multiple chats efficiently Comfortable working towards targets in a customer service environment Positive, adaptable, and eager to learn What's on Offer 33 days annual leave including bank holidays Monthly performance bonus and referral incentives Health cash plan and wellbeing support Enhanced family policies and life insurance Hybrid working options (performance-based) On-site gym and discounted fitness memberships Ongoing training and clear career progression opportunities Regular team events, incentives, and recognition programmes centre and customer service Customer Service Advisor - Special Language Speakers Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Service Specialist - German OR French speaking Customer Service Specialist - German OR French speaking The location of the role is Amersham (hybrid working - 3 days per week onsite) . The duration of the contract is 12 months . The pay rate on offer is 15.59 per hour (via PAYE). (37.5 hours per week) Preference for candidates who are bilingual in English and German OR French Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve the quality of service To provide excellent customer service for customers, both internal and external Build close relationships with customers and commercial partners and respond to queries in a timely and professional manner. Provide knowledge and accurate information to customers. Ensure the above responsibilities are implemented in accordance with agreed service level and standard operating procedures. Experience, Skill requirements & qualifications Written and oral fluency in English (an additional European language Spanish, Italian, French preferably) Excellent communication and interpersonal skills Excellent organisational skills and ability to prioritise workload Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail Competent MS Office skills and be comfortable working with different systems Previous client and customer service experience Ability to work well in a busy customer service environment Attention to detail and ability to prioritise Flexibility and willingness to work as a team member If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 17, 2026
Contractor
Customer Service Specialist - German OR French speaking Customer Service Specialist - German OR French speaking The location of the role is Amersham (hybrid working - 3 days per week onsite) . The duration of the contract is 12 months . The pay rate on offer is 15.59 per hour (via PAYE). (37.5 hours per week) Preference for candidates who are bilingual in English and German OR French Key accountabilities of the role Establishing and maintaining effective communication with appropriate individuals throughout the process such as Regional Service Managers, Field Service Engineers, Service Sales, Finance and Sales teams Opening of service requests, dispatching corrective repairs/preventative maintenance work orders in a timely manner Invoicing of service interventions Dispute Handling Deep dive into stock discrepancies and follow up Physical Inventory support Activating contracts within in-house systems Work as part of a team and adopt a flexible approach to maintain and improve the quality of service To provide excellent customer service for customers, both internal and external Build close relationships with customers and commercial partners and respond to queries in a timely and professional manner. Provide knowledge and accurate information to customers. Ensure the above responsibilities are implemented in accordance with agreed service level and standard operating procedures. Experience, Skill requirements & qualifications Written and oral fluency in English (an additional European language Spanish, Italian, French preferably) Excellent communication and interpersonal skills Excellent organisational skills and ability to prioritise workload Problem solving skills, initiative, proactive / pre-emptive and strong attention to detail Competent MS Office skills and be comfortable working with different systems Previous client and customer service experience Ability to work well in a busy customer service environment Attention to detail and ability to prioritise Flexibility and willingness to work as a team member If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
FRENCH SELECTION (FS) Export Sales Administrator German or Polish language skills are highly desirable due to the customer base, but are not essential. Applications from candidates without these language skills are welcome too. Location: Ledbury Office Based Role Salary: up to 35,000 per annum Ref: 8236MS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8236MS The company: A well-established international manufacturing company. Main duties: To provide outstanding export customer service and sales support The role: - Act as a first point of contact and respond to customer export enquiries in a timely manner - Process orders through the system, follow up as necessary and advise customers on pricing, stock availability and delivery timelines - Provide support to the sales team with quotations - Learn and maintain up-to-date knowledge on products available and the catalogue of parts - Ensure customer information is recorded accurately and update on the system when necessary - Assist Export Sales Manager where required with general administration The candidate: - Previous export sales, customer service and/or administrative experience - Essential - Fluent in Polish or German to business standard - Desirable - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate with knowledge of CRM and ERP Systems The salary: up to 35,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 17, 2026
Full time
FRENCH SELECTION (FS) Export Sales Administrator German or Polish language skills are highly desirable due to the customer base, but are not essential. Applications from candidates without these language skills are welcome too. Location: Ledbury Office Based Role Salary: up to 35,000 per annum Ref: 8236MS To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 8236MS The company: A well-established international manufacturing company. Main duties: To provide outstanding export customer service and sales support The role: - Act as a first point of contact and respond to customer export enquiries in a timely manner - Process orders through the system, follow up as necessary and advise customers on pricing, stock availability and delivery timelines - Provide support to the sales team with quotations - Learn and maintain up-to-date knowledge on products available and the catalogue of parts - Ensure customer information is recorded accurately and update on the system when necessary - Assist Export Sales Manager where required with general administration The candidate: - Previous export sales, customer service and/or administrative experience - Essential - Fluent in Polish or German to business standard - Desirable - Excellent communication and interpersonal skills - Dynamic, confident and motivated candidate - IT literate with knowledge of CRM and ERP Systems The salary: up to 35,000 per annum French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.