Amazon Marketplace Manager Location: Central London Working pattern: Office-based Monday to Thursday, with Friday working from home Salary: £50,000 - £60,000 depending on experience Job type: Permanent, full-time About the Business An established and growing consumer goods business is looking to appoint a Marketplace Manager to take ownership of its online marketplace performance and help drive the next phase of digital growth. The company sells a broad range of consumer products through several online channels and is now looking for someone who can bring structure, commercial insight and hands-on marketplace expertise to help scale sales, improve visibility and maximise profitability. This is a hands-on role with genuine ownership. You ll be joining a business that already has a strong product range and established online presence, but there is plenty of scope to improve, optimise and grow. The Role As Marketplace Manager, you ll take responsibility for the day-to-day running and ongoing development of the company s marketplace channels, with a particular focus on Amazon. You ll be expected to look at everything from product listings, search visibility and conversion, through to stock levels, pricing, competitor activity and overall channel performance. This role would suit someone who enjoys both the strategic and operational side of marketplace management, and who is comfortable being close to the detail. You ll work closely with internal teams across product, design, operations, customer service and supply chain to ensure each marketplace is performing as effectively as possible. Key Responsibilities Manage and optimise marketplace channels, with a strong focus on Amazon. Take ownership of product listings, content, keywords, imagery and overall marketplace performance. Improve organic search visibility, ranking and conversion across key online channels. Monitor sales, margin, stock levels, pricing and competitor activity to identify opportunities. Support new product launches and ensure listings are set up correctly from day one. Use data, Excel and marketplace tools to track performance and guide commercial decisions. Work closely with internal teams across product, design, operations and customer service. Review marketplace trends, platform changes and best practice to keep channels competitive. Provide clear reporting on performance, opportunities, risks and suggested improvements. Support and guide colleagues involved in listings, content and customer experience. What We re Looking For Proven experience managing Amazon marketplace performance, ideally within a product-led business. Hands-on experience with Amazon Seller Central. Broader marketplace experience would be useful, such as eBay, Shopify, Walmart, Temu or similar platforms. Strong understanding of marketplace SEO, listing optimisation, product ranking and conversion improvement. Experience using tools such as Helium 10, Jungle Scout or similar would be highly advantageous. Strong Excel, analytical and commercial skills. Comfortable working with sales data, stock data, margin and performance metrics. A practical, hands-on approach rather than someone focused only on paid advertising. Organised, proactive and able to manage multiple priorities. Strong communication skills and the ability to work well with different teams. Entrepreneurial mindset with the confidence to suggest improvements and take ownership. Why Apply? This is a great opportunity for someone who wants real ownership of marketplace growth within an established but ambitious business. You ll have the chance to shape the way the company manages its online channels, improve performance across existing ranges and support the launch of new products. Package Salary of £50,000 - £60,000 depending on experience. Permanent, full-time role. Central London location. Monday to Thursday office-based. Friday working from home. Company pension and staff discount. Opportunity to play a key role in the company s online growth strategy.
Jun 23, 2026
Full time
Amazon Marketplace Manager Location: Central London Working pattern: Office-based Monday to Thursday, with Friday working from home Salary: £50,000 - £60,000 depending on experience Job type: Permanent, full-time About the Business An established and growing consumer goods business is looking to appoint a Marketplace Manager to take ownership of its online marketplace performance and help drive the next phase of digital growth. The company sells a broad range of consumer products through several online channels and is now looking for someone who can bring structure, commercial insight and hands-on marketplace expertise to help scale sales, improve visibility and maximise profitability. This is a hands-on role with genuine ownership. You ll be joining a business that already has a strong product range and established online presence, but there is plenty of scope to improve, optimise and grow. The Role As Marketplace Manager, you ll take responsibility for the day-to-day running and ongoing development of the company s marketplace channels, with a particular focus on Amazon. You ll be expected to look at everything from product listings, search visibility and conversion, through to stock levels, pricing, competitor activity and overall channel performance. This role would suit someone who enjoys both the strategic and operational side of marketplace management, and who is comfortable being close to the detail. You ll work closely with internal teams across product, design, operations, customer service and supply chain to ensure each marketplace is performing as effectively as possible. Key Responsibilities Manage and optimise marketplace channels, with a strong focus on Amazon. Take ownership of product listings, content, keywords, imagery and overall marketplace performance. Improve organic search visibility, ranking and conversion across key online channels. Monitor sales, margin, stock levels, pricing and competitor activity to identify opportunities. Support new product launches and ensure listings are set up correctly from day one. Use data, Excel and marketplace tools to track performance and guide commercial decisions. Work closely with internal teams across product, design, operations and customer service. Review marketplace trends, platform changes and best practice to keep channels competitive. Provide clear reporting on performance, opportunities, risks and suggested improvements. Support and guide colleagues involved in listings, content and customer experience. What We re Looking For Proven experience managing Amazon marketplace performance, ideally within a product-led business. Hands-on experience with Amazon Seller Central. Broader marketplace experience would be useful, such as eBay, Shopify, Walmart, Temu or similar platforms. Strong understanding of marketplace SEO, listing optimisation, product ranking and conversion improvement. Experience using tools such as Helium 10, Jungle Scout or similar would be highly advantageous. Strong Excel, analytical and commercial skills. Comfortable working with sales data, stock data, margin and performance metrics. A practical, hands-on approach rather than someone focused only on paid advertising. Organised, proactive and able to manage multiple priorities. Strong communication skills and the ability to work well with different teams. Entrepreneurial mindset with the confidence to suggest improvements and take ownership. Why Apply? This is a great opportunity for someone who wants real ownership of marketplace growth within an established but ambitious business. You ll have the chance to shape the way the company manages its online channels, improve performance across existing ranges and support the launch of new products. Package Salary of £50,000 - £60,000 depending on experience. Permanent, full-time role. Central London location. Monday to Thursday office-based. Friday working from home. Company pension and staff discount. Opportunity to play a key role in the company s online growth strategy.
A superb opportunity has come up to work for an independent manufacturing company who specialise in bespoke carton packaging since 1917. They are innovative business who do not just make the carton, but they engineer it. They are now seeking a proactive Business Development Manager who is happy to find leads, knock on doors, generally prospect in the food, homecare, health, horticultural, DIY, pet care and engineering sectors. Business Development Manager £45,000 to £55,000, DOE, plus benefits package Birmingham (Hybrid Working) Our client is offering a salary reflecting experience with a hybrid car, bonus based on performance or 1% on new business sales, 26 days holiday+ bank, pension, profit sharing scheme, life insurance 3x salary, laptop, and phone. Responsibilities The role will focus on finding new leads, prospects and developing a pipeline where you will be able to achieve £500,000 - £1,000,000 in new business. You will be expected to find new leads in food, homecare, health, horticultural, DIY, pet care and engineering sectors. Your role includes dealing with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. Be part of the team ensuring the department targets are achieved and exceeded. You will play an active part in the development of the sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. Conduct weekly reports on customer visits, pipeline, sales projections etc. Provide excellent communicate channels both internally and externally. Essential A minimum of 1-4 years in print & packaging. Experience of setting own short, medium, and long terms new business targets as well as a strategic approach and consultative approach to the role. Be able to hit a new business target of £500,000 - £1,000,000 in the above sectors. Have a great understanding of the UK market. You must be happy developing new business opportunities and building on your successes. Must be able to nurture existing accounts. Improve on gross margins. A sense of business relationships and customer service. High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN
Jun 23, 2026
Full time
A superb opportunity has come up to work for an independent manufacturing company who specialise in bespoke carton packaging since 1917. They are innovative business who do not just make the carton, but they engineer it. They are now seeking a proactive Business Development Manager who is happy to find leads, knock on doors, generally prospect in the food, homecare, health, horticultural, DIY, pet care and engineering sectors. Business Development Manager £45,000 to £55,000, DOE, plus benefits package Birmingham (Hybrid Working) Our client is offering a salary reflecting experience with a hybrid car, bonus based on performance or 1% on new business sales, 26 days holiday+ bank, pension, profit sharing scheme, life insurance 3x salary, laptop, and phone. Responsibilities The role will focus on finding new leads, prospects and developing a pipeline where you will be able to achieve £500,000 - £1,000,000 in new business. You will be expected to find new leads in food, homecare, health, horticultural, DIY, pet care and engineering sectors. Your role includes dealing with new markets, growth areas, trends, customers, partnerships, services prospection, negotiation and commercial follow up of UK customers and branching out further afield acting in the markets targeted by the organisation. Be part of the team ensuring the department targets are achieved and exceeded. You will play an active part in the development of the sales budget, monitor revenue and margins, promote the image of the company and you will continue with the improvement of the initiatives of the company. Conduct weekly reports on customer visits, pipeline, sales projections etc. Provide excellent communicate channels both internally and externally. Essential A minimum of 1-4 years in print & packaging. Experience of setting own short, medium, and long terms new business targets as well as a strategic approach and consultative approach to the role. Be able to hit a new business target of £500,000 - £1,000,000 in the above sectors. Have a great understanding of the UK market. You must be happy developing new business opportunities and building on your successes. Must be able to nurture existing accounts. Improve on gross margins. A sense of business relationships and customer service. High interest in the technical dimension of the products. If you are interested in applying for this opportunity or wish to receive further information, please contact Sean Turton on (phone number removed) or email a copy of your current CV to (url removed) SER-IN
Wallace Hind Selection LTD
Worcester, Worcestershire
A rare opportunity for an experienced Sales Manager with a good knowledge of insulation products and ideally from the HVAC or building services, who has experience of managing and developing distributors to join the UK division of a multi-million dollar / euro insulation manufacturer who can offer career growth opportunities. BASIC SALARY: £60,000 - £70,000 BENEFITS: Annual Bonus / Performance dependant Company Car Pension Executive Benefits Mobile LOCATION: Home based COMMUTABLE LOCATIONS: Birmingham, Nottingham, Northampton, Peterborough, Leicester, Sheffield, Coventry, Worcester, Derby, Stoke JOB DESCRIPTION: Sales Manager, Business Development Manager, Technical Sales Manager - Insulation Products, HVAC, Building Services Reporting to the UK Managing Director, as our Sales Manager you will be responsible for developing the distributor and merchant channels for the UK manufacturing division of our extruded insulation products covering all of the UK. You will be an integral part of the sales team and will play a pivotal role as well as having influence on the growth of the UK market. KEY RESPONSIBILITIES: Sales Manager, Business Development Manager, Technical Sales Manager - Insulation Products, HVAC, Building Services Develop and grow sales through national, regional and independent distributors Maintain and strengthen distributor and merchant relationships. Deliver product training, technical support and sales enablement Work with partners on pricing, margins, promotions and stock profiles. Drive product awareness and pull through demand. Promote the wider group portfolio, including our HVAC and Marine Products. Monitor performance, market feedback and competitor activity Provide forecasting and sales reporting Develop and maintain an effective network of contacts and build relationships at all levels of the organisation internally and externally. Provide analysis on new or emerging markets within our sector. Maintain regular contact with customers to optimise the selling potential and retain our existing customer portfolio. PERSON SPECIFICATION: Sales Manager, Business Development Manager, Technical Sales Manager - Insulation Products, HVAC, Building Services Proven track record of success selling within the insulation, HVAC or building services markets Ideally, excellent Distributor management / merchant experience. Comfortable managing a UK wide territory Excellent account managing skills Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. Ambitious, credible, and comfortable in dealing with both internal and external contacts. Reliable, tolerant, and determined. Empathic communicator, well presented and business like. This role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. We want someone who is driven to succeed and looking for an opportunity to work within a multinational organization that offers extensive freedom of action and which has room to invest and very ambitious plans. THE COMPANY: We were established over 70 years ago and are one of the world's leading manufacturers of synthetic foams with over 15 sites in Europe and supply markets which include construction, packaging, sports and leisure PROSPECTS: The opportunity to join a very large multinational organisation. We have an active policy of promotion from within and offer the genuine opportunity to develop your career. This position will be challenging but also tremendously rewarding. Coaching, mentoring and training are an integral part of our culture. It is highly likely you will have worked in any of the following roles, Distributor Manager, Distributor Sales Manager, Merchant Sales Manager, Key Account Manager,Regional Sales Manager, Account Manager, Key Account Manager, Sales Manager, Account Manager, Territory Sales Manager, Business Development Manager - HVAC, Marine Products, Insulation Products INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18524, Wallace Hind Selection
Jun 23, 2026
Full time
A rare opportunity for an experienced Sales Manager with a good knowledge of insulation products and ideally from the HVAC or building services, who has experience of managing and developing distributors to join the UK division of a multi-million dollar / euro insulation manufacturer who can offer career growth opportunities. BASIC SALARY: £60,000 - £70,000 BENEFITS: Annual Bonus / Performance dependant Company Car Pension Executive Benefits Mobile LOCATION: Home based COMMUTABLE LOCATIONS: Birmingham, Nottingham, Northampton, Peterborough, Leicester, Sheffield, Coventry, Worcester, Derby, Stoke JOB DESCRIPTION: Sales Manager, Business Development Manager, Technical Sales Manager - Insulation Products, HVAC, Building Services Reporting to the UK Managing Director, as our Sales Manager you will be responsible for developing the distributor and merchant channels for the UK manufacturing division of our extruded insulation products covering all of the UK. You will be an integral part of the sales team and will play a pivotal role as well as having influence on the growth of the UK market. KEY RESPONSIBILITIES: Sales Manager, Business Development Manager, Technical Sales Manager - Insulation Products, HVAC, Building Services Develop and grow sales through national, regional and independent distributors Maintain and strengthen distributor and merchant relationships. Deliver product training, technical support and sales enablement Work with partners on pricing, margins, promotions and stock profiles. Drive product awareness and pull through demand. Promote the wider group portfolio, including our HVAC and Marine Products. Monitor performance, market feedback and competitor activity Provide forecasting and sales reporting Develop and maintain an effective network of contacts and build relationships at all levels of the organisation internally and externally. Provide analysis on new or emerging markets within our sector. Maintain regular contact with customers to optimise the selling potential and retain our existing customer portfolio. PERSON SPECIFICATION: Sales Manager, Business Development Manager, Technical Sales Manager - Insulation Products, HVAC, Building Services Proven track record of success selling within the insulation, HVAC or building services markets Ideally, excellent Distributor management / merchant experience. Comfortable managing a UK wide territory Excellent account managing skills Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. Ambitious, credible, and comfortable in dealing with both internal and external contacts. Reliable, tolerant, and determined. Empathic communicator, well presented and business like. This role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. We want someone who is driven to succeed and looking for an opportunity to work within a multinational organization that offers extensive freedom of action and which has room to invest and very ambitious plans. THE COMPANY: We were established over 70 years ago and are one of the world's leading manufacturers of synthetic foams with over 15 sites in Europe and supply markets which include construction, packaging, sports and leisure PROSPECTS: The opportunity to join a very large multinational organisation. We have an active policy of promotion from within and offer the genuine opportunity to develop your career. This position will be challenging but also tremendously rewarding. Coaching, mentoring and training are an integral part of our culture. It is highly likely you will have worked in any of the following roles, Distributor Manager, Distributor Sales Manager, Merchant Sales Manager, Key Account Manager,Regional Sales Manager, Account Manager, Key Account Manager, Sales Manager, Account Manager, Territory Sales Manager, Business Development Manager - HVAC, Marine Products, Insulation Products INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18524, Wallace Hind Selection
Concession Manager Location: Birmingham Salary: Competitive Vacancy Type: Fixed Term Contract (6 Months) We are excited to be launching a Lacoste pop-up within Selfridges Birmingham, bringing together a dynamic team of Crocodiles in one of the UK s most iconic retail environments. This is a unique opportunity to represent the brand in a premium department store. Setting and delivering exceptional service while shaping a memorable customer experience. This is a 6-month fixed-term opportunity with the potential to extend, offering the chance to grow with the brand and be part of an exciting retail journey. At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature. Present in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to omnichannel retail. At Lacoste, elegance goes beyond style - it influences everything we do, including our social and environmental commitments. Joining Lacoste means becoming part of a global community of 8,500 people, united by a shared ambition to move forward and build the future. We are committed to equal opportunities, developing talent, and embracing diversity. Your mission as a Concession Manager Inspire, lead, and develop a high-performing team to drive sales though the delivery of exceptional customer service Drive brand awareness, customer engagement, and sales performance in line with business objectives Take full ownership of sales targets and KPIs, consistently striving to exceed them Maintain a premium, welcoming environment that reflects Lacoste standards and values Oversee all aspects of concession operations, ensuring excellence and efficiency Represent and embody the Lacoste brand and values every day What we offer Competitive salary Attractive commission scheme 28 days annual leave (inclusive of bank holidays) Up to 65% employee discount on Lacoste products Employee Assistance Programme Uniform allowance What you bring Proven experience in a retail management role Strong leadership and people management skills, with the ability to motivate and develop a team A passion for delivering an exceptional customer experience A commercially driven mindset with strong sales and KPI awareness Excellent communication, organisational and problem-solving skills Adaptability and the ability to thrive in a fast-paced department store environment Strong team spirit and a collaborative attitude Alignment with Lacoste values: Play by Daring, Play with Elegance, Play as One Team, Play with Tenacity To Apply If you feel you are a suitable candidate and would like to work for Lacoste, please click apply to be redirected to our website to complete your application.
Jun 23, 2026
Contractor
Concession Manager Location: Birmingham Salary: Competitive Vacancy Type: Fixed Term Contract (6 Months) We are excited to be launching a Lacoste pop-up within Selfridges Birmingham, bringing together a dynamic team of Crocodiles in one of the UK s most iconic retail environments. This is a unique opportunity to represent the brand in a premium department store. Setting and delivering exceptional service while shaping a memorable customer experience. This is a 6-month fixed-term opportunity with the potential to extend, offering the chance to grow with the brand and be part of an exciting retail journey. At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, with the crocodile as its iconic rallying signature. Present in nearly 100 countries, Lacoste is a globally recognised French brand known for its distinctive expertise - from product creation to omnichannel retail. At Lacoste, elegance goes beyond style - it influences everything we do, including our social and environmental commitments. Joining Lacoste means becoming part of a global community of 8,500 people, united by a shared ambition to move forward and build the future. We are committed to equal opportunities, developing talent, and embracing diversity. Your mission as a Concession Manager Inspire, lead, and develop a high-performing team to drive sales though the delivery of exceptional customer service Drive brand awareness, customer engagement, and sales performance in line with business objectives Take full ownership of sales targets and KPIs, consistently striving to exceed them Maintain a premium, welcoming environment that reflects Lacoste standards and values Oversee all aspects of concession operations, ensuring excellence and efficiency Represent and embody the Lacoste brand and values every day What we offer Competitive salary Attractive commission scheme 28 days annual leave (inclusive of bank holidays) Up to 65% employee discount on Lacoste products Employee Assistance Programme Uniform allowance What you bring Proven experience in a retail management role Strong leadership and people management skills, with the ability to motivate and develop a team A passion for delivering an exceptional customer experience A commercially driven mindset with strong sales and KPI awareness Excellent communication, organisational and problem-solving skills Adaptability and the ability to thrive in a fast-paced department store environment Strong team spirit and a collaborative attitude Alignment with Lacoste values: Play by Daring, Play with Elegance, Play as One Team, Play with Tenacity To Apply If you feel you are a suitable candidate and would like to work for Lacoste, please click apply to be redirected to our website to complete your application.
Relationships Manager Trusts and Appeals Main Purpose of the Job The Trusts and Appeals Relationships Manager s job is to be the go to person for trusts and grant making bodies who may support Treetops. They will generate income for Treetops by building strong and lasting relationships with existing and potential trust and grant giving organisation through submitting strong applications to them and reporting back to them in an effective way. You will also run an appeal programme across channels including online, offline and post and liaise with suppliers and contractors. You ll understand and define audiences, think creatively about how we can reach them, write compellingly about our services and those we support, and you ll make our supporters feel really appreciated so they want to give again. Primary Responsibilities The post holder will: Develop, implement and continually evaluate the trust and grant application strategy to maximise potential income from both regular and new trusts and foundations. Understand the organisational funding needs including core funding, projects, and capital expenditure. Research potential trust funders (local, regional, national, and if appropriate international). Produce high quality trust applications communicating Treetops funding needs in a clear, consistent way to potential trust funders through high quality funding applications. For more information, please see the attached documents.
Jun 23, 2026
Full time
Relationships Manager Trusts and Appeals Main Purpose of the Job The Trusts and Appeals Relationships Manager s job is to be the go to person for trusts and grant making bodies who may support Treetops. They will generate income for Treetops by building strong and lasting relationships with existing and potential trust and grant giving organisation through submitting strong applications to them and reporting back to them in an effective way. You will also run an appeal programme across channels including online, offline and post and liaise with suppliers and contractors. You ll understand and define audiences, think creatively about how we can reach them, write compellingly about our services and those we support, and you ll make our supporters feel really appreciated so they want to give again. Primary Responsibilities The post holder will: Develop, implement and continually evaluate the trust and grant application strategy to maximise potential income from both regular and new trusts and foundations. Understand the organisational funding needs including core funding, projects, and capital expenditure. Research potential trust funders (local, regional, national, and if appropriate international). Produce high quality trust applications communicating Treetops funding needs in a clear, consistent way to potential trust funders through high quality funding applications. For more information, please see the attached documents.
The Internal Communications Manager is a brand-new role to the Charity and will strengthen how we connect, inform, and engage colleagues and volunteers across the organisation. You will lead the development and delivery of a clear, audience-led internal communications strategy. Working closely with People & Culture and senior leaders, you will ensure communication supports organisational change, builds engagement, and brings our values to life, helping colleagues feel informed, connected, and empowered to deliver impact. You will manage the day-to-day delivery of internal communications and oversee the development of our internal communications channels. You will ensure our internal channels and content are accessible, engaging and fit-for-purpose, enabling employees and volunteers alike to share knowledge and celebrate success. Most importantly, you will be motivated by our vision to find a cure for brain tumours, and you will see the power of great internal communication in keeping our people inspired, informed, and connected as we work towards our strategy for making change happen. WHO WE'RE LOOKING FOR: We re looking for an experienced internal communications professional who is passionate about engaging people and enabling change. You ll be confident working with senior stakeholders, able to translate complex ideas into clear messages, and bring a strategic, audience first approach. You ll enjoy working collaboratively across teams and be motivated by making a real difference in a purpose driven organisation. KEY ACCOUNTABILITIES: Develop and deliver an internal communications strategy aligned to organisational priorities • Partner with your People & Culture and Marketing and Communication colleagues, key stakeholders and senior leaders to embed internal communications into organisational development and change initiatives • Lead internal communications to ensure there is clarity and consistency for all stakeholders • Support and coach senior leaders to communicate effectively and confidently with colleagues • Plan and deliver a coordinated internal communications and engagement calendar • Own and continuously improve internal communication channels to ensure effectiveness and reach • Create clear, engaging content including leadership messaging and organisational updates • Provide expert advice and guidance to colleagues on communication planning, audiences and channels • Build strong relationships across teams to enable collaborative and joined-up communications • Use data, feedback and insight to evaluate impact and improve communications • Champion inclusive, accessible and audience-led communication approaches • Manage internal communications resource, ensuring focus on priority activity
Jun 23, 2026
Full time
The Internal Communications Manager is a brand-new role to the Charity and will strengthen how we connect, inform, and engage colleagues and volunteers across the organisation. You will lead the development and delivery of a clear, audience-led internal communications strategy. Working closely with People & Culture and senior leaders, you will ensure communication supports organisational change, builds engagement, and brings our values to life, helping colleagues feel informed, connected, and empowered to deliver impact. You will manage the day-to-day delivery of internal communications and oversee the development of our internal communications channels. You will ensure our internal channels and content are accessible, engaging and fit-for-purpose, enabling employees and volunteers alike to share knowledge and celebrate success. Most importantly, you will be motivated by our vision to find a cure for brain tumours, and you will see the power of great internal communication in keeping our people inspired, informed, and connected as we work towards our strategy for making change happen. WHO WE'RE LOOKING FOR: We re looking for an experienced internal communications professional who is passionate about engaging people and enabling change. You ll be confident working with senior stakeholders, able to translate complex ideas into clear messages, and bring a strategic, audience first approach. You ll enjoy working collaboratively across teams and be motivated by making a real difference in a purpose driven organisation. KEY ACCOUNTABILITIES: Develop and deliver an internal communications strategy aligned to organisational priorities • Partner with your People & Culture and Marketing and Communication colleagues, key stakeholders and senior leaders to embed internal communications into organisational development and change initiatives • Lead internal communications to ensure there is clarity and consistency for all stakeholders • Support and coach senior leaders to communicate effectively and confidently with colleagues • Plan and deliver a coordinated internal communications and engagement calendar • Own and continuously improve internal communication channels to ensure effectiveness and reach • Create clear, engaging content including leadership messaging and organisational updates • Provide expert advice and guidance to colleagues on communication planning, audiences and channels • Build strong relationships across teams to enable collaborative and joined-up communications • Use data, feedback and insight to evaluate impact and improve communications • Champion inclusive, accessible and audience-led communication approaches • Manage internal communications resource, ensuring focus on priority activity
Location : Newcastle About the role We know insurance is personal, and that's why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs.As part of the team, you'll help customers manager and service their policies. You'll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care. What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday weekend). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary. By the way, we know it's important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We're happy to exploring part time and flexible working opportunities, across our business. What you'll be responsible for Delivering excellent customer service across every interaction. Managing high call volumes while maintaining a positive, engaging approach. Educating customers about our full range of products and services (training provided). Handling inbound and occasional outbound calls. Applying judgement to resolve customer queries efficiently. Promoting our digital channels to help customers self-serve where appropriate. Recording all customer interactions accurately and promptly. What you'll need A passion for delivering excellent customer experiences. Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued. Clear and confident communication skills, both written and verbal. Strong technical capability you'll regularly use multiple systems simultaneously. Empathy, resilience, and adaptability in a fast-paced environment. Important information You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling.Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for.Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.So, if you want a career where you can do good and feel good, you've found it.Let's make everyday a little better. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
Jun 23, 2026
Full time
Location : Newcastle About the role We know insurance is personal, and that's why our colleagues in the General Insurance team know how to help Tesco customers with their home and motor insurance needs.As part of the team, you'll help customers manager and service their policies. You'll be someone who likes to get the things that matter done together, in a busy, professional team that is proud to offer amazing service with empathy and care. What's in it for you? Tesco Colleague Clubcard: 10% discount (15% every payday weekend). Wellbeing & health: Free 24/7 Virtual GP service for you and your family, plus Cycle to Work scheme, and access to Wellhub to save on your gym membership. Generous leave: 7.2 weeks' holiday (including Bank Holidays). Family support: Enhanced maternity, paternity, and shared parental leave policies. Exclusive offers from top brands and partners. Financial security: Pension scheme matching up to 7.5%, plus life assurance up to 5x salary. By the way, we know it's important to balance work everyday life commitments, so talk to us about any flex you need at the interview. We're happy to exploring part time and flexible working opportunities, across our business. What you'll be responsible for Delivering excellent customer service across every interaction. Managing high call volumes while maintaining a positive, engaging approach. Educating customers about our full range of products and services (training provided). Handling inbound and occasional outbound calls. Applying judgement to resolve customer queries efficiently. Promoting our digital channels to help customers self-serve where appropriate. Recording all customer interactions accurately and promptly. What you'll need A passion for delivering excellent customer experiences. Previous contact centre experience is desirable, but transferable. experience from retail, hospitality, or leisure is equally valued. Clear and confident communication skills, both written and verbal. Strong technical capability you'll regularly use multiple systems simultaneously. Empathy, resilience, and adaptability in a fast-paced environment. Important information You must have the right to work in the UK (through nationality, visa, or work permit). All offers of employment are subject to background screening, including criminal record and financial checks. Why Tesco Insurance and Money Services? Seeing your impact all around you: there's no better feeling.Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you've worked hard for.Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.So, if you want a career where you can do good and feel good, you've found it.Let's make everyday a little better. How to apply We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you're interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
MARKETING INSIGHT ANALYST - Membership Organisation THE ROLE We're hiring on behalf of an established financial services membership organisation based in London. Their marketing runs across email, website, social, paid, partnerships and events - but they want clearer insight into what's working. They need an analyst who can change that. Someone who takes performance data and turns it into clear recommendations that shape decisions. You'll own reporting and dashboards, analyse what's working and why, and be the person the Senior Marketing Manager relies on to understand campaign performance. This is hands-on reporting and analysis - not data science, not strategy - but work that genuinely matters to how they operate. WHAT YOU'LL DO Own marketing dashboards and reporting across email, website, social, paid, partnerships and events building clear, accessible reports that stakeholders actually use Analyse campaign performance understand what worked, what didn't, and why; spot trends and patterns in how audiences respond Produce insight and recommendations write clear post-campaign reviews that highlight outcomes, learnings and next actions Support planning and measurement help define KPIs, provide trend analysis and performance context to inform decisions WHAT WE NEED FROM YOU Essential: 3+ years' marketing reporting, analysis or insight (agency, in-house, or both) Strong with data tools - web analytics platforms, Excel, BI/dashboarding tools (Tableau, Power BI, Looker or similar) Can translate numbers into clear recommendations for non-technical people High accuracy and attention to detail Organised, efficient, able to manage multiple reporting streams and tight deadlines Desirable: B2B preferably financial services background Experience with email marketing platforms GA4 or similar web analytics tools Basic understanding of how different channels contribute to outcomes WHO YOU ARE Analytical - curious about why things happen, enjoy digging into data Clear communicator - can explain findings without jargon, confident with non-technical teams Detail-oriented - numbers need to be right Process-minded - spots opportunities to improve how we measure and report Organised and self-motivated manage your own workload and work well across teams Comfortable with Excel, Word, PowerPoint WHATS ON OFFER Salary: £35-40k depending on experience Pension: A generous 15% employer contribution! Annual leave: A substantial 30 days plus bank holidays Working pattern: Hybrid, London-based - 20% office attendance expected Bonus: Discretionary, based on performance Benefits: Life assurance, health cash plan
Jun 23, 2026
Full time
MARKETING INSIGHT ANALYST - Membership Organisation THE ROLE We're hiring on behalf of an established financial services membership organisation based in London. Their marketing runs across email, website, social, paid, partnerships and events - but they want clearer insight into what's working. They need an analyst who can change that. Someone who takes performance data and turns it into clear recommendations that shape decisions. You'll own reporting and dashboards, analyse what's working and why, and be the person the Senior Marketing Manager relies on to understand campaign performance. This is hands-on reporting and analysis - not data science, not strategy - but work that genuinely matters to how they operate. WHAT YOU'LL DO Own marketing dashboards and reporting across email, website, social, paid, partnerships and events building clear, accessible reports that stakeholders actually use Analyse campaign performance understand what worked, what didn't, and why; spot trends and patterns in how audiences respond Produce insight and recommendations write clear post-campaign reviews that highlight outcomes, learnings and next actions Support planning and measurement help define KPIs, provide trend analysis and performance context to inform decisions WHAT WE NEED FROM YOU Essential: 3+ years' marketing reporting, analysis or insight (agency, in-house, or both) Strong with data tools - web analytics platforms, Excel, BI/dashboarding tools (Tableau, Power BI, Looker or similar) Can translate numbers into clear recommendations for non-technical people High accuracy and attention to detail Organised, efficient, able to manage multiple reporting streams and tight deadlines Desirable: B2B preferably financial services background Experience with email marketing platforms GA4 or similar web analytics tools Basic understanding of how different channels contribute to outcomes WHO YOU ARE Analytical - curious about why things happen, enjoy digging into data Clear communicator - can explain findings without jargon, confident with non-technical teams Detail-oriented - numbers need to be right Process-minded - spots opportunities to improve how we measure and report Organised and self-motivated manage your own workload and work well across teams Comfortable with Excel, Word, PowerPoint WHATS ON OFFER Salary: £35-40k depending on experience Pension: A generous 15% employer contribution! Annual leave: A substantial 30 days plus bank holidays Working pattern: Hybrid, London-based - 20% office attendance expected Bonus: Discretionary, based on performance Benefits: Life assurance, health cash plan
Our client, a not-for-profit organisation, is currently looking for a Marketing & Digital Fundraising Manager to join their growing organisation. The Marketing & Digital Fundraising Manager will be joining at an exciting period as the organisation looks to extend its fundraising reach and growth within the market. Please note that this will be based 5 days per week on site in the office. Key Responsibilities for the Marketing & Digital Fundraising Manager Brand & Creative Direction - Own the visual identity, tone of voice, brand guidelines, and overall creative standard. Strategy & Planning - Setting the annual marketing and fundraising strategy. Planning and delivering all major campaigns PPC - Running paid campaigns across Meta, Google, Google Ad Grants, TikTok, and YouTube. Owning cost per donor, ROAS, and conversion performance. Owning the website, donation pages, landing pages, SEO, and conversion optimisation. Leading the email programme, donor journeys, newsletters, automation, and lapsed donor reactivation. Setting the strategy, content pillars, and creative direction. Briefing and overseeing the freelance Social Media Manager Key Experience for the Marketing & Digital Fundraising Manager Minimum 5 years in marketing, digital fundraising, brand, or a closely related creative role Demonstrable experience leading or significantly contributing to a brand repositioning or brand growth project Proven track record running paid digital campaigns with measurable income growth Hands-on experience with Meta Ads Manager and Google Ads, including campaign setup, audience targeting, and conversion tracking Track record of delivering integrated multi-channel campaigns Please apply as directed!
Jun 23, 2026
Full time
Our client, a not-for-profit organisation, is currently looking for a Marketing & Digital Fundraising Manager to join their growing organisation. The Marketing & Digital Fundraising Manager will be joining at an exciting period as the organisation looks to extend its fundraising reach and growth within the market. Please note that this will be based 5 days per week on site in the office. Key Responsibilities for the Marketing & Digital Fundraising Manager Brand & Creative Direction - Own the visual identity, tone of voice, brand guidelines, and overall creative standard. Strategy & Planning - Setting the annual marketing and fundraising strategy. Planning and delivering all major campaigns PPC - Running paid campaigns across Meta, Google, Google Ad Grants, TikTok, and YouTube. Owning cost per donor, ROAS, and conversion performance. Owning the website, donation pages, landing pages, SEO, and conversion optimisation. Leading the email programme, donor journeys, newsletters, automation, and lapsed donor reactivation. Setting the strategy, content pillars, and creative direction. Briefing and overseeing the freelance Social Media Manager Key Experience for the Marketing & Digital Fundraising Manager Minimum 5 years in marketing, digital fundraising, brand, or a closely related creative role Demonstrable experience leading or significantly contributing to a brand repositioning or brand growth project Proven track record running paid digital campaigns with measurable income growth Hands-on experience with Meta Ads Manager and Google Ads, including campaign setup, audience targeting, and conversion tracking Track record of delivering integrated multi-channel campaigns Please apply as directed!
Sales and Customer Service Executive Location: Manchester, Ardwick Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Manchester Head Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.
Jun 23, 2026
Full time
Sales and Customer Service Executive Location: Manchester, Ardwick Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Manchester Head Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.
Job Title: Warehouse Team Leader Location: Bradford Pay Rate: £17.89 p/h Working Hours: Monday to Friday (22:00 - 06:00) Experience: 12 months previous experience required - excellent knowledge of Microsoft suites and warehouse management systems also essentialNexus People are looking for a Team Leader in Bradford to work with our client, who are a leading distribution and logistics supplier in the UK. Employee Benefits: Competitive Salary: £17.89 per hour Immediate Starts: Begin earning immediately Weekly Pay: Payday every Friday Overtime Opportunities: Boost your earnings Excellent Facilities: Comfortable break areas Vending machines Subsidised canteen Free, secure car parking Free EV Charging Professional Development : Full training Free upskilling opportunities Career Growth: Excellent opportunities Team Leader - the role & responsibilities: Understand and be responsible for all key operational processes and procedures in your area. Managing the combined overall output by co-ordinating activities Prioritising and delivering in line with agreed SLAs, whilst effectively planning resource and equipment Work in collaboration with Site Planner to ensure delivery of site plans Analyse data, establish root cause and put in place correct measures, escalating any issues to management team in a timely manner Understand cost of sales reporting and impact on the department Set, monitor and review KPI and SLA targets for the team Ensure adherence to all H & S regulations - reporting any incidents and near misses via the correct channel Deliver exceptional standards across your area of responsibility Ensure your team have all equipment/training necessary to work productively, supporting and sharing best practice to exceed targets and remain efficient Full responsibility for performance management of team, focusing on wellbeing, absence, and performance (to include implementing PIP/investigations/Disciplinary as appropriate). Where necessary aligning with local People Team Conduct regular 121 giving constructive feedback where appropriate Responsible for implementing training of all colleagues and new starters to develop and reach/exceed their potential Regular review of performance, implement development plans Escalate any issues to Operation Manager/AGM where necessary Ensure compliance across the team to company policies and procedures, including H & S Embedding company values throughout team and lead by example Participate in department and site projects and drive continuous improvement Build strong workable relationships across wider business. Share of best practice This role may require other duties, in line with the needs of the business so you must be flexible. About you: You must have demonstrable experience working in a similar role and be able to confidently naviagte Excel, Powerpoint and Work, and have an understanding of warehouse management systems. You must be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested? If you are looking for a new opportunity, and have previous experience managing a team, click to apply today!
Jun 23, 2026
Seasonal
Job Title: Warehouse Team Leader Location: Bradford Pay Rate: £17.89 p/h Working Hours: Monday to Friday (22:00 - 06:00) Experience: 12 months previous experience required - excellent knowledge of Microsoft suites and warehouse management systems also essentialNexus People are looking for a Team Leader in Bradford to work with our client, who are a leading distribution and logistics supplier in the UK. Employee Benefits: Competitive Salary: £17.89 per hour Immediate Starts: Begin earning immediately Weekly Pay: Payday every Friday Overtime Opportunities: Boost your earnings Excellent Facilities: Comfortable break areas Vending machines Subsidised canteen Free, secure car parking Free EV Charging Professional Development : Full training Free upskilling opportunities Career Growth: Excellent opportunities Team Leader - the role & responsibilities: Understand and be responsible for all key operational processes and procedures in your area. Managing the combined overall output by co-ordinating activities Prioritising and delivering in line with agreed SLAs, whilst effectively planning resource and equipment Work in collaboration with Site Planner to ensure delivery of site plans Analyse data, establish root cause and put in place correct measures, escalating any issues to management team in a timely manner Understand cost of sales reporting and impact on the department Set, monitor and review KPI and SLA targets for the team Ensure adherence to all H & S regulations - reporting any incidents and near misses via the correct channel Deliver exceptional standards across your area of responsibility Ensure your team have all equipment/training necessary to work productively, supporting and sharing best practice to exceed targets and remain efficient Full responsibility for performance management of team, focusing on wellbeing, absence, and performance (to include implementing PIP/investigations/Disciplinary as appropriate). Where necessary aligning with local People Team Conduct regular 121 giving constructive feedback where appropriate Responsible for implementing training of all colleagues and new starters to develop and reach/exceed their potential Regular review of performance, implement development plans Escalate any issues to Operation Manager/AGM where necessary Ensure compliance across the team to company policies and procedures, including H & S Embedding company values throughout team and lead by example Participate in department and site projects and drive continuous improvement Build strong workable relationships across wider business. Share of best practice This role may require other duties, in line with the needs of the business so you must be flexible. About you: You must have demonstrable experience working in a similar role and be able to confidently naviagte Excel, Powerpoint and Work, and have an understanding of warehouse management systems. You must be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested? If you are looking for a new opportunity, and have previous experience managing a team, click to apply today!
Sales and Customer Service Executive Location: Sheffield Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Shefield Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.
Jun 23, 2026
Full time
Sales and Customer Service Executive Location: Sheffield Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Shefield Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.
About the role As a Complaints Case Manager (known internally as Customer Resolution Case Owner), you'll handle complex customer complaints end-to-end, ensuring fair, timely and high-quality outcomes across multiple channels, including senior escalations (e.g. CEO office, regulators, MPs). Key responsibilities: Own complaints from initial contact through to resolution Conduct thorough investigations and root cause analysis Decide appropriate outcomes and redress in line with policy Manage your caseload effectively to reduce backlogs and aged cases Collaborate with internal teams and stakeholders to gather insights and challenge constructively Identify trends and share insights to drive continuous improvement Ensure compliance with regulatory requirements, policies and SLAs Maintain accurate records and clear audit trails Support team development through peer reviews or deputising where needed About you You're an experienced complaints professional who can confidently manage complex cases and deliver fair, balanced outcomes. You'll bring: Strong written and verbal communication skills Confidence handling sensitive or challenging conversations Excellent organisation and ability to manage a varied caseload Strong analytical and decision-making skills Ability to justify outcomes, including financial redress decisions A proactive, ownership mindset with the ability to work independently A collaborative approach and ability to build relationships across teams Openness to feedback and a focus on continuous improvement High levels of integrity, fairness and attention to detail Desirable: Experience in a regulated environment (e.g. utilities) Understanding of complaints handling best practice Above all , you're motivated to deliver the right outcomes for customers and improve their overall experience. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. Salary of £30,000 plus bonus up to 20% Attractive pension plan 31 days annual leave and six bank holidays Monday to Friday based in our office within Edinburgh Park. Subsidised staff restaurant and free gym membership Employee discounts Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We're looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we'd love to hear from you. To apply, please click the 'Apply' button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Thursday 25 June 2026. A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.
Jun 23, 2026
Full time
About the role As a Complaints Case Manager (known internally as Customer Resolution Case Owner), you'll handle complex customer complaints end-to-end, ensuring fair, timely and high-quality outcomes across multiple channels, including senior escalations (e.g. CEO office, regulators, MPs). Key responsibilities: Own complaints from initial contact through to resolution Conduct thorough investigations and root cause analysis Decide appropriate outcomes and redress in line with policy Manage your caseload effectively to reduce backlogs and aged cases Collaborate with internal teams and stakeholders to gather insights and challenge constructively Identify trends and share insights to drive continuous improvement Ensure compliance with regulatory requirements, policies and SLAs Maintain accurate records and clear audit trails Support team development through peer reviews or deputising where needed About you You're an experienced complaints professional who can confidently manage complex cases and deliver fair, balanced outcomes. You'll bring: Strong written and verbal communication skills Confidence handling sensitive or challenging conversations Excellent organisation and ability to manage a varied caseload Strong analytical and decision-making skills Ability to justify outcomes, including financial redress decisions A proactive, ownership mindset with the ability to work independently A collaborative approach and ability to build relationships across teams Openness to feedback and a focus on continuous improvement High levels of integrity, fairness and attention to detail Desirable: Experience in a regulated environment (e.g. utilities) Understanding of complaints handling best practice Above all , you're motivated to deliver the right outcomes for customers and improve their overall experience. What's in it for you? You'll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career. Salary of £30,000 plus bonus up to 20% Attractive pension plan 31 days annual leave and six bank holidays Monday to Friday based in our office within Edinburgh Park. Subsidised staff restaurant and free gym membership Employee discounts Why we're the right fit We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same. Who we are Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions. How to make this job all yours We're looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we'd love to hear from you. To apply, please click the 'Apply' button at the bottom of this page, and send us a copy of your CV. The closing date for applications is Thursday 25 June 2026. A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.
ACCOUNT MANAGER - GLOBAL LEADING FLOORING MANUFACTURER - NORTHERN IRELAND Job Description Exciting opportunity to join a global leading manufacturer of carpet tiles and LVT products aligned for commercial refurbishment and new build projects. Fantastic opportunity to join a well respected company known for their excellent innovate products, employee benefits, strong name in the market and lucrative commission scheme. Fantastic opportunities to join a true leader who offers both personal and career progression. The Role The role is to sell the clients range of commercial flooring systems that including carpet tiles and luxury vinyl tiles via specification and end user channels, focusing on projects within the commercial and industrial sector, looking at projects such as hospitals, healthcare, education, hospitality, life science, data centres and hotels to name a few. The role itself will be to target and supply Architects, designers, flooring contractors, main contractors and end users with the companies excellent portfolio of products. The successful candidate will join a very established area with some fantastic clients already within the territory. There will have an aspect of maintaining these accounts along with an element of creating new business. The Area Field sales role covering Northern Ireland. Ideally based in or close to Belfast. The Candidate The client is ideally looking to hear from candidates who have experience of flooring or interior focused products selling to specifiers and designers. The client is also open to hearing from candidates who come from a different product backgrounds but must have excellent knowledge of specification sales. They are looking for someone who is ambitious and target driven who wants to join a business where they can stay longer term and progress. Benefits Company Car, Lucrative uncapped commission scheme, Pension, Private healthcare, mobile, laptop holidays plus bank holidays and other company benefits.
Jun 23, 2026
Full time
ACCOUNT MANAGER - GLOBAL LEADING FLOORING MANUFACTURER - NORTHERN IRELAND Job Description Exciting opportunity to join a global leading manufacturer of carpet tiles and LVT products aligned for commercial refurbishment and new build projects. Fantastic opportunity to join a well respected company known for their excellent innovate products, employee benefits, strong name in the market and lucrative commission scheme. Fantastic opportunities to join a true leader who offers both personal and career progression. The Role The role is to sell the clients range of commercial flooring systems that including carpet tiles and luxury vinyl tiles via specification and end user channels, focusing on projects within the commercial and industrial sector, looking at projects such as hospitals, healthcare, education, hospitality, life science, data centres and hotels to name a few. The role itself will be to target and supply Architects, designers, flooring contractors, main contractors and end users with the companies excellent portfolio of products. The successful candidate will join a very established area with some fantastic clients already within the territory. There will have an aspect of maintaining these accounts along with an element of creating new business. The Area Field sales role covering Northern Ireland. Ideally based in or close to Belfast. The Candidate The client is ideally looking to hear from candidates who have experience of flooring or interior focused products selling to specifiers and designers. The client is also open to hearing from candidates who come from a different product backgrounds but must have excellent knowledge of specification sales. They are looking for someone who is ambitious and target driven who wants to join a business where they can stay longer term and progress. Benefits Company Car, Lucrative uncapped commission scheme, Pension, Private healthcare, mobile, laptop holidays plus bank holidays and other company benefits.
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Basingstoke Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
Jun 23, 2026
Full time
Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Basingstoke Club offering a 20 hour contract which is fully flexible over 7 days, including evenings and weekends. The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+
The Just Recruitment Group Ltd is currently recruiting for a Business Development Manager for their client based in Braintree, Essex. The role will initially be based in Braintree, Essex for training and induction and the opportunity to gain an understanding of the wider business. It is then envisaged that you will be out on the road 4 days per week visiting customers at Head Office level. The Business Development Manager will be responsible for identifying, evaluating and developing new market opportunities to support sustainable business growth, increased sales and improved profitability. The role focuses on expanding existing customer value, winning new customers, assessing new channels and markets, and turning market insight into practical commercial action. The role includes travel to customers in UK and Ireland as well as worldwide customers and subsidiaries. SKILLS, KNOWLEDGE AND EXPERIENCE Proven experience in market development, business development, sales growth or commercial strategy, with the ability to identify and convert new opportunities into measurable business outcomes. Experience should demonstrate both strategic thinking and practical delivery. Strong commercial analysis and decision-making skills, including the ability to evaluate pricing, profitability, customer demand and channel performance. The successful candidate should be comfortable working with ambiguity and change where markets are evolving. Our client is looking for someone with at least 2 years' business to business direct sales experience preferably in the electrical / tools / PPE / sector. A proven sales track record in the electrical sector is preferred. Experience of launching into new markets, channels or customer segments, including online sales, distributor networks or partnership models. Experience of working in a fast-paced or scaling business environment, where adaptability, initiative and a practical "roll your sleeves up" approach are important. Knowledge of market testing and growth planning would be advantageous. For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB58. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Jun 23, 2026
Full time
The Just Recruitment Group Ltd is currently recruiting for a Business Development Manager for their client based in Braintree, Essex. The role will initially be based in Braintree, Essex for training and induction and the opportunity to gain an understanding of the wider business. It is then envisaged that you will be out on the road 4 days per week visiting customers at Head Office level. The Business Development Manager will be responsible for identifying, evaluating and developing new market opportunities to support sustainable business growth, increased sales and improved profitability. The role focuses on expanding existing customer value, winning new customers, assessing new channels and markets, and turning market insight into practical commercial action. The role includes travel to customers in UK and Ireland as well as worldwide customers and subsidiaries. SKILLS, KNOWLEDGE AND EXPERIENCE Proven experience in market development, business development, sales growth or commercial strategy, with the ability to identify and convert new opportunities into measurable business outcomes. Experience should demonstrate both strategic thinking and practical delivery. Strong commercial analysis and decision-making skills, including the ability to evaluate pricing, profitability, customer demand and channel performance. The successful candidate should be comfortable working with ambiguity and change where markets are evolving. Our client is looking for someone with at least 2 years' business to business direct sales experience preferably in the electrical / tools / PPE / sector. A proven sales track record in the electrical sector is preferred. Experience of launching into new markets, channels or customer segments, including online sales, distributor networks or partnership models. Experience of working in a fast-paced or scaling business environment, where adaptability, initiative and a practical "roll your sleeves up" approach are important. Knowledge of market testing and growth planning would be advantageous. For more information on this position, please contact Just Recruitment Group Ltd on telephone (phone number removed) quoting job reference TB58. Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.
Confidential Opportunity - Business Development Manager Location: Midlands (Field Based) Salary: 40,000 - 45,000 basic + OTE circa 25% + uncapped commission + additional bonuses Job Type: Full Time We are currently partnering with a well established, family owned business operating within the security and access control sector. Due to continued growth and ambitious expansion plans, they are now looking to appoint a driven Business Development Manager to support the next phase of their commercial development. This is a pure new business focused role, designed for someone who thrives on hunting for opportunities, opening doors and building long term customer relationships from the ground up. There is no requirement for previous industry experience as full training will be provided. The business is looking for strong commercial sales ability, energy, and a proven track record of winning new business in a field based environment. The company currently has a turnover of around 600k within this channel and has clear plans to grow this to 700k in the short term, with further structured growth targets beyond that. You will be required to attend the High Wycombe office once per month for team collaboration and planning. Role Overview This is a true hunter style Business Development Manager position, focused entirely on generating new revenue opportunities across the UK. You will be responsible for identifying, developing and closing new business, building a strong pipeline, and driving sustainable growth across your territory. This is not an account management role. It is a proactive, field based sales position where success comes from activity, relationship building and consistency in prospecting. Key Responsibilities Identify and win new business opportunities through proactive outreach and networking Build and manage a strong pipeline of prospects Conduct face to face client meetings and presentations Develop relationships with new customers and re engage dormant accounts Work closely with internal teams to support proposals and technical requirements Maintain accurate CRM records and forecasting Represent the business at trade events and industry functions Consistently deliver against agreed KPIs and revenue targets Requirements Proven success in a new business or field sales environment Strong ability to self generate leads and close deals Confident communicator with strong negotiation skills Highly motivated, target driven and commercially minded Ability to manage your own diary and work autonomously Full UK driving licence What's on Offer 40,000 - 45,000 basic salary Uncapped commission structure with realistic OTE of around 25 percent on top Additional performance based bonuses Company car or car allowance Laptop and mobile phone provided Full product and sales training provided Clear progression opportunities within a growing business Supportive and collaborative working environment Why This Opportunity This is a genuine opportunity to join a growing, family led business at an exciting stage of development. You will be given the freedom to build your own pipeline, develop your own customer base and directly influence the direction of the business. It is ideal for someone who enjoys autonomy, thrives in a new business environment and wants to be rewarded for results. INDAV
Jun 23, 2026
Full time
Confidential Opportunity - Business Development Manager Location: Midlands (Field Based) Salary: 40,000 - 45,000 basic + OTE circa 25% + uncapped commission + additional bonuses Job Type: Full Time We are currently partnering with a well established, family owned business operating within the security and access control sector. Due to continued growth and ambitious expansion plans, they are now looking to appoint a driven Business Development Manager to support the next phase of their commercial development. This is a pure new business focused role, designed for someone who thrives on hunting for opportunities, opening doors and building long term customer relationships from the ground up. There is no requirement for previous industry experience as full training will be provided. The business is looking for strong commercial sales ability, energy, and a proven track record of winning new business in a field based environment. The company currently has a turnover of around 600k within this channel and has clear plans to grow this to 700k in the short term, with further structured growth targets beyond that. You will be required to attend the High Wycombe office once per month for team collaboration and planning. Role Overview This is a true hunter style Business Development Manager position, focused entirely on generating new revenue opportunities across the UK. You will be responsible for identifying, developing and closing new business, building a strong pipeline, and driving sustainable growth across your territory. This is not an account management role. It is a proactive, field based sales position where success comes from activity, relationship building and consistency in prospecting. Key Responsibilities Identify and win new business opportunities through proactive outreach and networking Build and manage a strong pipeline of prospects Conduct face to face client meetings and presentations Develop relationships with new customers and re engage dormant accounts Work closely with internal teams to support proposals and technical requirements Maintain accurate CRM records and forecasting Represent the business at trade events and industry functions Consistently deliver against agreed KPIs and revenue targets Requirements Proven success in a new business or field sales environment Strong ability to self generate leads and close deals Confident communicator with strong negotiation skills Highly motivated, target driven and commercially minded Ability to manage your own diary and work autonomously Full UK driving licence What's on Offer 40,000 - 45,000 basic salary Uncapped commission structure with realistic OTE of around 25 percent on top Additional performance based bonuses Company car or car allowance Laptop and mobile phone provided Full product and sales training provided Clear progression opportunities within a growing business Supportive and collaborative working environment Why This Opportunity This is a genuine opportunity to join a growing, family led business at an exciting stage of development. You will be given the freedom to build your own pipeline, develop your own customer base and directly influence the direction of the business. It is ideal for someone who enjoys autonomy, thrives in a new business environment and wants to be rewarded for results. INDAV
The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.
Jun 23, 2026
Seasonal
The Adult Content Account Manager will oversee client accounts within the media and agency industry, ensuring smooth operations and optimal performance. This role requires a proactive approach to managing relationships and delivering tailored solutions. Client Details Our client is a mid-sized organisation operating within the media and agency industry, offering specialised services to a global clientele. They are committed to delivering innovative solutions and maintaining high standards of client satisfaction. Description Creator Relationship Management Own and manage relationships with a portfolio of creators, serving as their primary point of contact. Build trusted, long-term partnerships through proactive communication Lead creator onboarding/offboarding, ensuring a smooth transition into/out of the agency services. Conduct regular calls and check-ins with creators to understand goals, challenges, and opportunities for growth. Act as the voice of creators internally, advocating for their needs across operations, sales, marketing, and leadership teams. Manage and own the creator WhatsApp groups, using the four D's matrix to do, delete, delegate or delay Retention & Churn Management Own creator retention targets and proactively identify churn risks before they escalate. Develop and execute retention strategies to improve creator lifetime value and engagement. Monitor creator health metrics, engagement signals, satisfaction scores, and revenue trends to identify at-risk the creator leaving. Work with the team to implement structured recovery plans for dissatisfied or disengaged creators. Analyse churn drivers and present recommendations to leadership on reducing attrition. Revenue Growth & Upselling Drive revenue growth across the creator portfolio through upselling and cross-selling agency services. Identify opportunities to expand creator adoption of additional products, services, and monetisation channels. Partner with paywall and marketing teams to maximise creator lifetime value. Creator Success Operations Ensure the creators are sent weekly to do lists based on the delivery teams requirements for content. Follow up with the creators to ensure content creation scores are improving. Establish and maintain scalable creator success processes, playbooks, and communication frameworks. Develop creator grouping strategies to ensure appropriate service levels across different creator tiers. Create and optimise workflows for onboarding, retention, escalation management, and creator engagement. Ensure CRM and creator records are consistently maintained and up to date. Ensure that the delivery teams are completing their asana tasks based on the creators requests within a timely manor. Performance & Analytics Track and report on key creator success metrics including: Churn rate Creator retention rate Net Revenue Retention (NRR) Expansion revenue Creator Lifetime Value (LTV) CSAT NPS Creator engagement scores Creator content production Produce regular performance reports and insights for leadership. Use data to identify trends, opportunities, and operational improvements. Escalation & Issue Resolution Manage complex creator issues and escalations with professionalism and urgency. Resolve disputes, concerns, and service-related challenges while protecting long-term creator relationships. Coordinate resources to ensure timely issue resolution. Maintain high standards of creator communication during periods of change or challenge. Profile The Successful Applicant Required Skills & Experience 2+ years' experience in Customer Success, Account Management, Creator Management, Talent Management or a similar client-facing role. Proven experience managing a large portfolio of clients or creators while maintaining strong relationships and high levels of satisfaction. Demonstrable experience improving client retention, reducing churn and driving account growth. Strong commercial mindset with experience identifying upsell and cross-sell opportunities. Excellent communication and relationship-building skills, with confidence leading calls and managing challenging conversations. Experience tracking and reporting on performance metrics such as retention, churn, CSAT, NPS, engagement and revenue. Highly organised with the ability to prioritise workloads and manage multiple stakeholders simultaneously. Experience using CRM systems and project management tools such as Asana, (url removed) or similar platforms. Strong problem-solving skills with the ability to proactively identify issues and implement solutions. Comfortable working in a fast-paced, high-growth environment with a high level of autonomy and ownership. Job Offer Comprehensive benefits package tailored to support employees' well-being. Opportunities for professional growth within the media and agency industry. An inclusive and supportive company culture that values individual contributions. If you are ready to take on the challenge of becoming an Adult Content Account Manager, apply today to join a forward-thinking team in an exciting industry.
Our client, a Helicopter Emergency Medical Service, is looking for a creative, driven and highly organised Marketing Officer to join their team. Marketing Officer Location: Lincoln, LN4. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience Contract: Permanent Reporting to: Digital Marketing Manager About the Employer This charity provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, their Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, they are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds them is their set of values - Teamwork. Respect. Innovation. Compassion (TRIC). They display these attributes in the way they interact with the people that they meet, from former patients and volunteers to supporters and colleagues. About the Role This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support this charity's lifesaving service. In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You will work closely with teams across fundraising, retail and operations to bring campaigns to life-ensuring they are insight-led, on-brand and deliver measurable results. You'll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints. This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work Benefits on offer Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 29th June 2026 Interview date: Week commencing 6th July 2026 N.B . the right is reserved to close this vacancy early if sufficient applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). A full driving licence and access to a vehicle (or equivalent) is required for this role. This organisation is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that the employer is currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
Jun 23, 2026
Full time
Our client, a Helicopter Emergency Medical Service, is looking for a creative, driven and highly organised Marketing Officer to join their team. Marketing Officer Location: Lincoln, LN4. Hybrid working may be available upon completion of probation Hours: Full-Time, 37.5 per week Salary: £26,500 to £34,000 (FTE) dependent upon skills and experience Contract: Permanent Reporting to: Digital Marketing Manager About the Employer This charity provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, their Air Ambulance crew effectively take the A&E department to the scene of the emergency. Rated outstanding by the Care Quality Commission across all five areas that were inspected - Safe, Caring, Effective, Responsive and Well led, they are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds them is their set of values - Teamwork. Respect. Innovation. Compassion (TRIC). They display these attributes in the way they interact with the people that they meet, from former patients and volunteers to supporters and colleagues. About the Role This is an exciting opportunity to play a key role in delivering impactful marketing campaigns that drive supporter engagement and help generate vital income to support this charity's lifesaving service. In this role, you will support leading the delivery of integrated, multi-channel marketing campaigns across digital, print and supporter communications. You will work closely with teams across fundraising, retail and operations to bring campaigns to life-ensuring they are insight-led, on-brand and deliver measurable results. You'll be responsible for planning and executing campaigns from concept through to evaluation, producing engaging content, and continuously optimising performance using data and audience insight. With ownership of campaign messaging and supporter communications, you will help ensure a consistent, compelling experience across all touchpoints. This is a varied and fast-paced role, ideal for someone who enjoys managing multiple projects, collaborating with stakeholders and making a tangible difference through their work Benefits on offer Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff) Additional days leave for your birthday. Pension scheme includes 6% employer contributions, with 4% employee contribution. Access to a Health & Wellbeing Care Plan Occupational Sick Pay Scheme Life insurance at 3 times your annual salary On completion of probationary period. Closing date: Monday 29th June 2026 Interview date: Week commencing 6th July 2026 N.B . the right is reserved to close this vacancy early if sufficient applications are received. Interested? Please click the job board apply button to be taken to the next stage. There you can find out more information and complete your application by following the instructions (you may need to scroll down). A full driving licence and access to a vehicle (or equivalent) is required for this role. This organisation is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation. Please note that the employer is currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered. No agencies please.
We are Hiring for a Business Development Manager for an International Bank based in London. Immediate position to start. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven
Jun 23, 2026
Full time
We are Hiring for a Business Development Manager for an International Bank based in London. Immediate position to start. Job Purpose: Originating, writing and managing Loan Against Property / Commercial Real Estate lending business for International BANK in UK. Key responsibilities would include LAP business development, customer acquisition, identifying opportunities for cross sale of bank's other products & services, complying to audit & other parameters under the internal/external policy and regulatory framework, Portfolio Management etc. and ensuring 360 degree coverage of the borrower Core Responsibility: Meet the requirements of your position mandate, demonstrate commitment to the Bank's corporate values and best practice ethics, and contribute as an effective team member. Area of Responsibility: Origination of transactions (Direct, Branch Referral, Business Banking Referral, Private Banking Referral, Website leads and also through the broker channel) Writing credit application, coordinate with risk for credit proposals and present to risk and executive committee. Managing post approval requirements to drawdown of the facility Use effective marketing and sales promotional tools for raising the Bank's profile in the target segment Active participation in events organized by Bank, broker channel/s, Solicitors, Empanelled Valuation agencies etc. including events having industry forum, focussing on customer service and quality maintenance. Regular monitoring of loan accounts, comply with requisite reporting and actionable norms/requirements, timely flagging & communicating the deviations, collections, recovery & follow up with the clients for periodical compliance and reporting requirements Understand & comply with conduct risk requirements to meet the Group's conduct risk policies and expectations of regulators. To exhibit high levels of customer service & sound understanding of retail & business transactions. Review valuation report and prepare valuation summary for approval from Risk Management Group Liaise with borrower, Solicitor, CMOG, COPS (disbursement) teams to ensure smooth disbursement of loan proposal Coordinating with borrowers for timely submission of post disbursement covenant reports Successfully interact with internal stakeholders across different departments, brokers and vendors and exhibit exceptional interpersonal skills. New activities identified due to change in processes and products. Any other activity in order to facilitate smooth operation of the branch To undertake projects and assignment from time to time as directed by Key Skills and Knowledge Requirement Ability to network with potential clients for LAP / CRE as well as build on relationship with existing customers of Bank for LAP / CRE (including Direct & Internal Sourcing) Good network of high quality CRE brokers To exhibit sound knowledge and competency in Commercial property/asset backed loans in UK Have a sound knowledge of property valuation, quality and marketability of properties in the United Kingdom; understanding of legal due diligence & documentation Working knowledge of the regulations driving the property or asset backed loans and/or mortgage market in UK. Credit Note writing and Credit Assessment skills. Banking and Lending experience Ability to contribute towards product development, refining lending policies to suit market requirements Strong negotiation and presentation skills; ability to communicate with all levels in the organisation Self-motivated and self-driven