Customer Services Advisor Location: Redhill Job Type: Permanent Salary: £27,750 Hours: Full time - 36 hours per week About the Role We're looking for a Customer Services Advisor to join a busy and supportive Customer Service Centre team. This is a fantastic opportunity to be part of an organisation focused on delivering excellent service and making a meaningful impact for customers. You'll play a key role in providing high-quality support across multiple channels, helping customers with a wide range of enquiries including repairs, rent accounts, and tenancy-related matters. Key Responsibilities Deliver a high standard of customer service across telephone, email, social media, and online platforms Handle a variety of enquiries including repairs, rent queries, and tenancy support Diagnose issues and schedule repairs accurately , ensuring effective use of resources Support customers with payments and account enquiries Maintain accurate and up-to-date records using internal systems (including Microsoft Dynamics) Aim to resolve customer queries at first point of contact wherever possible What We're Looking For Previous experience in a customer service role , ideally within a contact centre environment Experience working across multiple communication channels Strong communication and interpersonal skills Ability to problem-solve and manage customer expectations effectively Good attention to detail when recording and diagnosing customer issues
Jun 22, 2026
Full time
Customer Services Advisor Location: Redhill Job Type: Permanent Salary: £27,750 Hours: Full time - 36 hours per week About the Role We're looking for a Customer Services Advisor to join a busy and supportive Customer Service Centre team. This is a fantastic opportunity to be part of an organisation focused on delivering excellent service and making a meaningful impact for customers. You'll play a key role in providing high-quality support across multiple channels, helping customers with a wide range of enquiries including repairs, rent accounts, and tenancy-related matters. Key Responsibilities Deliver a high standard of customer service across telephone, email, social media, and online platforms Handle a variety of enquiries including repairs, rent queries, and tenancy support Diagnose issues and schedule repairs accurately , ensuring effective use of resources Support customers with payments and account enquiries Maintain accurate and up-to-date records using internal systems (including Microsoft Dynamics) Aim to resolve customer queries at first point of contact wherever possible What We're Looking For Previous experience in a customer service role , ideally within a contact centre environment Experience working across multiple communication channels Strong communication and interpersonal skills Ability to problem-solve and manage customer expectations effectively Good attention to detail when recording and diagnosing customer issues
Service Advisor Location: Southend on Sea Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor role, please contact Skills and quote job number: 52336
Jun 22, 2026
Full time
Service Advisor Location: Southend on Sea Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving Licence If you are interested in this Service Advisor role, please contact Skills and quote job number: 52336
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT supp click apply for full job details
Jun 22, 2026
Seasonal
Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT supp click apply for full job details
Service Advisor Basic Salary: £30,000 + Bonus Hours:Monday - Friday 8am till 6pm & 1 in 2 Saturdays 8am till 1pm Location: Milton Keynes Benefits: On going Brand Training and Development Cycle To Work Scheme Staff discounts Free Refreshments Incentive Scheme Life Assurance Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53193
Jun 22, 2026
Full time
Service Advisor Basic Salary: £30,000 + Bonus Hours:Monday - Friday 8am till 6pm & 1 in 2 Saturdays 8am till 1pm Location: Milton Keynes Benefits: On going Brand Training and Development Cycle To Work Scheme Staff discounts Free Refreshments Incentive Scheme Life Assurance Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53193
We are looking for flexible individuals with a full clean driving licence to provide a parts delivery service on a zero hours contract. You will be liaising with customers and other Parts Departments, so you will need to be great with people and have good communication skills. You may also be asked to carry out other ad hoc driving roles for the business as and when needed click apply for full job details
Jun 22, 2026
Contractor
We are looking for flexible individuals with a full clean driving licence to provide a parts delivery service on a zero hours contract. You will be liaising with customers and other Parts Departments, so you will need to be great with people and have good communication skills. You may also be asked to carry out other ad hoc driving roles for the business as and when needed click apply for full job details
Are you a proactive problem-solver who thrives in a fast-paced environment? We are looking for a dedicated and empathetic Customer Services Advisor to join our team in Abingdon. This is a vital role within a leading global medical device company. In this position, you will be a key point of contact for our global community. You'll handle everything from routine order processing to supporting our critical On Call service. Role details: Title: Customer Services Advisor Salary: £27,500 per annum + £3000 shift allowance Location: Abingdon Contract: 12 months Hours: 37.5 per week (Monday - Friday) Responsibilities: Customer Care: Act as a helpful and professional point of contact for all enquiries, responding through various channels with a prompt and caring approach. Order & Logistics Support: Oversee the end-to-end customer journey by accurately processing orders, tracking deliveries, and assisting with any returns. Core Administration: Handle the day-to-day administrative duties that keep our services running smoothly and efficiently. Team Collaboration: Work closely with your colleagues to share knowledge and ensure we are always providing a high-quality, seamless experience for our customers. Service Standards: Maintain a strong understanding of our current services, internal policies, and procedures to provide the most accurate support possible. Quality & Compliance: Take pride in following our established guidelines and regulatory standards to ensure every task is completed safely and correctly. Proactive Support: Assist with additional tasks as needed to help the team meet its goals and deliver great service. Service Coordination & Continuity: Support the delivery of our essential call-out and 'Chemist on Call' services by participating in a team rota, ensuring our help lines remain available 24/7. Person Specification: Customer-Focused Background: You ideally have experience in a customer service or contact centre environment, though we also welcome applicants with the right transferable skills and a "people-first" attitude Excellent Communicator: You possess strong verbal and written communication skills, with the ability to explain information clearly and kindly. Tech-Savvy: You are confident in using modern technology and navigating customer service systems to manage your workflow. Composed & Organised: You have a natural ability to stay calm under pressure, effectively balancing multiple tasks while maintaining a high standard of care. Natural Problem-Solver: You have a genuine passion for helping others and enjoy finding practical solutions to customer needs. Software Proficiency: You have a good working knowledge of Microsoft Office applications. Ready to make a difference? Please don't hesitate to apply today Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Jun 22, 2026
Contractor
Are you a proactive problem-solver who thrives in a fast-paced environment? We are looking for a dedicated and empathetic Customer Services Advisor to join our team in Abingdon. This is a vital role within a leading global medical device company. In this position, you will be a key point of contact for our global community. You'll handle everything from routine order processing to supporting our critical On Call service. Role details: Title: Customer Services Advisor Salary: £27,500 per annum + £3000 shift allowance Location: Abingdon Contract: 12 months Hours: 37.5 per week (Monday - Friday) Responsibilities: Customer Care: Act as a helpful and professional point of contact for all enquiries, responding through various channels with a prompt and caring approach. Order & Logistics Support: Oversee the end-to-end customer journey by accurately processing orders, tracking deliveries, and assisting with any returns. Core Administration: Handle the day-to-day administrative duties that keep our services running smoothly and efficiently. Team Collaboration: Work closely with your colleagues to share knowledge and ensure we are always providing a high-quality, seamless experience for our customers. Service Standards: Maintain a strong understanding of our current services, internal policies, and procedures to provide the most accurate support possible. Quality & Compliance: Take pride in following our established guidelines and regulatory standards to ensure every task is completed safely and correctly. Proactive Support: Assist with additional tasks as needed to help the team meet its goals and deliver great service. Service Coordination & Continuity: Support the delivery of our essential call-out and 'Chemist on Call' services by participating in a team rota, ensuring our help lines remain available 24/7. Person Specification: Customer-Focused Background: You ideally have experience in a customer service or contact centre environment, though we also welcome applicants with the right transferable skills and a "people-first" attitude Excellent Communicator: You possess strong verbal and written communication skills, with the ability to explain information clearly and kindly. Tech-Savvy: You are confident in using modern technology and navigating customer service systems to manage your workflow. Composed & Organised: You have a natural ability to stay calm under pressure, effectively balancing multiple tasks while maintaining a high standard of care. Natural Problem-Solver: You have a genuine passion for helping others and enjoy finding practical solutions to customer needs. Software Proficiency: You have a good working knowledge of Microsoft Office applications. Ready to make a difference? Please don't hesitate to apply today Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Service Advisor Location: Basingstoke Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52439
Jun 22, 2026
Full time
Service Advisor Location: Basingstoke Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 52439
This is Alexander Faraday Recruitment
Leicester, Leicestershire
Are you looking for a varied customer facing / customer service role? Do you have a passion for customer service? Are you looking for a company that will train and support you? If so, then it would be worth you reading on Our client is an international manufacturer with a large car service and showroom. This is a well-respected / well established and well-known car retailer. They have a rare opportunity to join their car servicing team as a Customer Service Advisor The role of the Customer Advisor / Service Advisor is to ensure that customer receives a first-class experience of customer service. Other aspects include Processing customer enquiries Deal with customer queries in a timely manner Liaise with customers via phone , email and in person Booking vehicles in for service and other works Other duties needed to support the function of the service division Previous Experience / Skills - Industry knowledge A strong communicator via phone, email and in person Some customer service experience Proficient IT skills Our client offers a varied role with progression and training. They also offer a great benefits package including bonus potential and a highly subsidised car scheme Due to the high number of applicants only shortlisted candidates will be contacted, if you have not heard from us in 48 hours you have not been selected on this occasion
Jun 22, 2026
Full time
Are you looking for a varied customer facing / customer service role? Do you have a passion for customer service? Are you looking for a company that will train and support you? If so, then it would be worth you reading on Our client is an international manufacturer with a large car service and showroom. This is a well-respected / well established and well-known car retailer. They have a rare opportunity to join their car servicing team as a Customer Service Advisor The role of the Customer Advisor / Service Advisor is to ensure that customer receives a first-class experience of customer service. Other aspects include Processing customer enquiries Deal with customer queries in a timely manner Liaise with customers via phone , email and in person Booking vehicles in for service and other works Other duties needed to support the function of the service division Previous Experience / Skills - Industry knowledge A strong communicator via phone, email and in person Some customer service experience Proficient IT skills Our client offers a varied role with progression and training. They also offer a great benefits package including bonus potential and a highly subsidised car scheme Due to the high number of applicants only shortlisted candidates will be contacted, if you have not heard from us in 48 hours you have not been selected on this occasion
A growing UK-based technical distribution business is seeking a Customer Service Advisor / Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication, and teamwork are highly valued! Location: Bristol and easily commutable from surrounding areas including Downend, Kingswood, Fishponds, Bradley Stoke, Emersons Green, Staple Hill and Yate. This customer-focused role offers a starting salary of £27,200 per annum, along with an attractive benefits package. Standard working hours are Monday to Friday, 8:30am to 5:00pm, with a one-hour lunch break. However, flexible or part-time working arrangements will be considered for the right candidate. This includes up to 33 days holiday (20 days plus Bank Holidays increasing to 25 days with service), an Employee Rewards scheme offering flexible quirky perks such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access to an Employee Assistance Programme, Retail Discount Scheme, Auto-Enrolment Pension Scheme, and Life Assurance. You ll also be joining a friendly, supportive team where you ll be made to feel welcome from day one. What will you be doing? Act as the first point of contact for telephone and email enquiries, providing a professional and efficient service Process customer orders accurately, ensuring all information is recorded correctly on internal systems Identify required parts based on engineer/customer information and source from suitable suppliers at competitive pricing Raise quotations, monitor orders, and support contract administration across multiple accounts and customers Assist with reporting, invoice allocation, credit monitoring, and general administrative support within the team What will you bring to the role? Strong communication skills with a confident and polite telephone manner Excellent attention to detail with the ability to manage multiple tasks and deadlines Good organisational skills and ability to prioritise workload effectively Competent IT skills, and a good level of Maths of English - Training will be provided on IT systems Previous experience in an administrative or customer service-based role is desirable You will be supported with full training and ongoing development to help you build confidence and progress within the business. Whether you're an experienced Customer Service Advisor, Call Centre Agent, Sales Support Administrator or simply someone with strong communication skills and a customer-first attitude, we'd love to hear from you. This is a fantastic opportunity for someone who enjoys varied administrative work in a busy, customer-focused environment and is looking to build a long-term career with development potential. If you are proactive, reliable, and eager to learn, apply today.
Jun 22, 2026
Full time
A growing UK-based technical distribution business is seeking a Customer Service Advisor / Account Administrator, to join a busy, supportive team within its operational support function. The organisation operates across multiple sites and continues to expand through sustained growth. Join a fast-paced environment where accuracy, communication, and teamwork are highly valued! Location: Bristol and easily commutable from surrounding areas including Downend, Kingswood, Fishponds, Bradley Stoke, Emersons Green, Staple Hill and Yate. This customer-focused role offers a starting salary of £27,200 per annum, along with an attractive benefits package. Standard working hours are Monday to Friday, 8:30am to 5:00pm, with a one-hour lunch break. However, flexible or part-time working arrangements will be considered for the right candidate. This includes up to 33 days holiday (20 days plus Bank Holidays increasing to 25 days with service), an Employee Rewards scheme offering flexible quirky perks such as late starts, early finishes, extended lunches, and complimentary food and drink, plus access to an Employee Assistance Programme, Retail Discount Scheme, Auto-Enrolment Pension Scheme, and Life Assurance. You ll also be joining a friendly, supportive team where you ll be made to feel welcome from day one. What will you be doing? Act as the first point of contact for telephone and email enquiries, providing a professional and efficient service Process customer orders accurately, ensuring all information is recorded correctly on internal systems Identify required parts based on engineer/customer information and source from suitable suppliers at competitive pricing Raise quotations, monitor orders, and support contract administration across multiple accounts and customers Assist with reporting, invoice allocation, credit monitoring, and general administrative support within the team What will you bring to the role? Strong communication skills with a confident and polite telephone manner Excellent attention to detail with the ability to manage multiple tasks and deadlines Good organisational skills and ability to prioritise workload effectively Competent IT skills, and a good level of Maths of English - Training will be provided on IT systems Previous experience in an administrative or customer service-based role is desirable You will be supported with full training and ongoing development to help you build confidence and progress within the business. Whether you're an experienced Customer Service Advisor, Call Centre Agent, Sales Support Administrator or simply someone with strong communication skills and a customer-first attitude, we'd love to hear from you. This is a fantastic opportunity for someone who enjoys varied administrative work in a busy, customer-focused environment and is looking to build a long-term career with development potential. If you are proactive, reliable, and eager to learn, apply today.
About the role We are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full click apply for full job details
Jun 22, 2026
Full time
About the role We are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full click apply for full job details
About Usay Compare Usay Compare is one of the UK's leading comparison services for Health and Protection Insurance. We provide clear, expert and impartial advice to help clients make informed decisions with confidence. Our reputation is built on professionalism, service quality and a people-centred approach. With continued growth across our UK offices, we offer a supportive environment where individuals can develop strong advisory and sales careers. The Opportunity We are looking for an Insurance Sales Adviser to join our established sales team. This role suits someone who is motivated, confident on the phone and able to build rapport quickly. All leads are provided, and there is no cold calling. You will receive comprehensive training and ongoing support to develop your product knowledge and sales capability. This is a performance-driven role, but one where customer service and suitability remain at the core. Key Responsibilities • Manage inbound leads and carry out detailed fact-finding• Provide clear, consultative advice on Private Medical Insurance• Recommend appropriate products from leading UK insurers• Communicate benefits and features confidently and accurately• Handle queries and objections professionally• Meet agreed sales targets and maintain high service standards• Ensure all recommendations remain compliant and suitable About You • Proven phone-based sales experience, ideally in insurance or financial services• Strong communication and listening skills• Confident in handling objections and guiding conversations• Target-driven with a consistent, professional approach• Able to learn and apply product knowledge effectively• Motivated by high performance and quality outcomes What We Offer • £35,000 basic salary + £5,000 London Weighting• Uncapped commission with high earning potential (OTE £70,000-£100,000+)• Full in-house training and continuous development• Regular performance incentives• Supportive and collaborative team culture• Life Assurance (4x basic salary)• Group Income Protection• Pension scheme with 6% employer contribution• 26 days holiday plus bank holidays• Long Service Awards• Paid volunteering day and charitable initiatives• Additional retail, eyecare and technology benefits If you are driven, professional and looking to build a successful advisory career, we welcome your application. Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Jun 22, 2026
Full time
About Usay Compare Usay Compare is one of the UK's leading comparison services for Health and Protection Insurance. We provide clear, expert and impartial advice to help clients make informed decisions with confidence. Our reputation is built on professionalism, service quality and a people-centred approach. With continued growth across our UK offices, we offer a supportive environment where individuals can develop strong advisory and sales careers. The Opportunity We are looking for an Insurance Sales Adviser to join our established sales team. This role suits someone who is motivated, confident on the phone and able to build rapport quickly. All leads are provided, and there is no cold calling. You will receive comprehensive training and ongoing support to develop your product knowledge and sales capability. This is a performance-driven role, but one where customer service and suitability remain at the core. Key Responsibilities • Manage inbound leads and carry out detailed fact-finding• Provide clear, consultative advice on Private Medical Insurance• Recommend appropriate products from leading UK insurers• Communicate benefits and features confidently and accurately• Handle queries and objections professionally• Meet agreed sales targets and maintain high service standards• Ensure all recommendations remain compliant and suitable About You • Proven phone-based sales experience, ideally in insurance or financial services• Strong communication and listening skills• Confident in handling objections and guiding conversations• Target-driven with a consistent, professional approach• Able to learn and apply product knowledge effectively• Motivated by high performance and quality outcomes What We Offer • £35,000 basic salary + £5,000 London Weighting• Uncapped commission with high earning potential (OTE £70,000-£100,000+)• Full in-house training and continuous development• Regular performance incentives• Supportive and collaborative team culture• Life Assurance (4x basic salary)• Group Income Protection• Pension scheme with 6% employer contribution• 26 days holiday plus bank holidays• Long Service Awards• Paid volunteering day and charitable initiatives• Additional retail, eyecare and technology benefits If you are driven, professional and looking to build a successful advisory career, we welcome your application. Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
PARTS ADVISOR Parts Advisor details: Basic Salary: £30,000 + Bonus Location: St Albans A busy accident repair centre is seeking an experienced Parts Advisor to join their team. For the Parts Advisor role, ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be methodical target driven, comfortable selling with quality customer service skills. Responsibilities of a Parts Advisor Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Strong customer service skills If you think you are a good fit for this Parts Advisor role, please contact Skills and state reference job number 53581 Don't worry if your CV is out of date. Get in touch and we can work that out later. As well as this Parts Advisor role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including: Parts Advisor, Parts Person, Parts Sales Rep, Parts Delivery, Parts Driver,
Jun 22, 2026
Full time
PARTS ADVISOR Parts Advisor details: Basic Salary: £30,000 + Bonus Location: St Albans A busy accident repair centre is seeking an experienced Parts Advisor to join their team. For the Parts Advisor role, ideally you will have experience within the automotive industry and have great working attitude. As Parts Advisor you will need to be methodical target driven, comfortable selling with quality customer service skills. Responsibilities of a Parts Advisor Ordering, selling and managing stock control on a wide range of vehicle parts and accessories. Dealing with a high volume of calls in the department. Skills and Qualifications of a Parts Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Strong customer service skills If you think you are a good fit for this Parts Advisor role, please contact Skills and state reference job number 53581 Don't worry if your CV is out of date. Get in touch and we can work that out later. As well as this Parts Advisor role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including: Parts Advisor, Parts Person, Parts Sales Rep, Parts Delivery, Parts Driver,
GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Jun 22, 2026
Full time
GLL is looking for a Customer service advisor at Vauxhall Leisure Centre. If you have the passion for people and the ability to deliver a first-class customer service experience, there has never been a more exciting time to join us. This is more than just a Customer service advisor job, it's a career. As a Customer service advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer service advisor's respond to enquiries, converting them into memberships. Customer service advisor's are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries, and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. What you'll do: Be the first point of call for customers. Answer incoming calls to the centre. Deal with transactions including setting up direct debits and cash handling. Handle membership enquiries, including selling memberships to customers. Deliver first-class customer service. Answer customer queries. Set up equipment. Be a key support to your team on a daily basis, from preparing studios, gyms, or sports halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude. A real focus on customer service. Passion and personality. Knowledge of health and safety. Be a great team player. Good IT, literacy, numerical, and communication skills. Some experience of administration. Cash handling experience. As a leader within the leisure industry, we can also offer scope to progress your career and job variety like nowhere else. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: This is a Full time permanent position. Hours of work will be negotiated with you in line with the needs of the service; flexible working may be possible. Working from home is not possible in this role. We are an accredited Living Wage employer with industry-leading rates of pay. We can offer a career, not just a job, with extensive Learning & Development support available. A uniform will be supplied and must be worn. GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff-owned organisation, you will be given the opportunity to join the Society and have a stake in your business. Additionally, GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services. Access to the tax-efficient Ride to Work bicycle purchase scheme. Free annual eye tests. Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you. Access to team building and fun events such as treks, concerts, outings, etc. Access to a range of benefits exclusive to our people - ask your line manager for details or check out the Intranet. About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time. A flexible worker engagement by joining our flexible worker pool. If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7-day-a-week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support, or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects, and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications, and location.
Service Advisor Basic Salary: Up to £35,000 + Bonus Hours: Monday to Friday 8am-5:30pm, Saturday on rota Location: Cheltenham Benefits: Death in Service 31 days holiday including bank holidays Employee discount Free eye test Dental treatment Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53994
Jun 22, 2026
Full time
Service Advisor Basic Salary: Up to £35,000 + Bonus Hours: Monday to Friday 8am-5:30pm, Saturday on rota Location: Cheltenham Benefits: Death in Service 31 days holiday including bank holidays Employee discount Free eye test Dental treatment Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53994
Audit Senior opportunity - West Yorkshire - Independent Firm Your new company This is a forward-thinking, people-centred independent accountancy and advisory firm with a strong presence West Yorkshire and the wider UK. The firm has an excellent reputation for delivering high-quality, relationship-led accountancy services to a diverse portfolio of business and personal clients. Additionally, this firm offers a dynamic, genuinely supportive and collaborative culture, and there is an opportunity to join a new audit team as they continue their organic growth across the market. Your new role As an Audit Senior, you will play a key role in delivering high-quality audit services to a varied client base across Yorkshire and beyond. You will: Lead on-site audit assignments from planning through to completion Supervise and mentor junior team members Prepare statutory accounts and support clients with technical queries Build strong client relationships through clear communication and a proactive approach Work closely with the manager and directors to ensure high standards of compliance and service delivery This is an opportunity to join a firm where your voice is heard, your development is prioritised, and your work genuinely supports local businesses and individuals. What you'll need to succeed ACA/ACCA qualified or finalist Strong audit experience within practice Confident in leading assignments and reviewing work Excellent communication skills and a client-focused mindset Ability to work collaboratively within a friendly, supportive team What you'll get in return A supportive, people-first culture Exposure to a wide range of clients across various industries Opportunities to develop your career - you will be given the relevant support as well as autonomy A modern, forward-thinking firm that embraces technology The chance to be part of a growing independent practice with a presence across both Yorkshire and the North West What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 22, 2026
Full time
Audit Senior opportunity - West Yorkshire - Independent Firm Your new company This is a forward-thinking, people-centred independent accountancy and advisory firm with a strong presence West Yorkshire and the wider UK. The firm has an excellent reputation for delivering high-quality, relationship-led accountancy services to a diverse portfolio of business and personal clients. Additionally, this firm offers a dynamic, genuinely supportive and collaborative culture, and there is an opportunity to join a new audit team as they continue their organic growth across the market. Your new role As an Audit Senior, you will play a key role in delivering high-quality audit services to a varied client base across Yorkshire and beyond. You will: Lead on-site audit assignments from planning through to completion Supervise and mentor junior team members Prepare statutory accounts and support clients with technical queries Build strong client relationships through clear communication and a proactive approach Work closely with the manager and directors to ensure high standards of compliance and service delivery This is an opportunity to join a firm where your voice is heard, your development is prioritised, and your work genuinely supports local businesses and individuals. What you'll need to succeed ACA/ACCA qualified or finalist Strong audit experience within practice Confident in leading assignments and reviewing work Excellent communication skills and a client-focused mindset Ability to work collaboratively within a friendly, supportive team What you'll get in return A supportive, people-first culture Exposure to a wide range of clients across various industries Opportunities to develop your career - you will be given the relevant support as well as autonomy A modern, forward-thinking firm that embraces technology The chance to be part of a growing independent practice with a presence across both Yorkshire and the North West What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
CUSTOMER EXPERIENCE MANAGER Location: Gloucester OTE: Up to £40,000 Hours: Full Time Driving Licence Required: Yes Are you an experienced automotive aftersales professional looking to take the next step in your career? We are currently recruiting for a Customer Experience Manager to join a busy and successful automotive dealership. This is an excellent opportunity for an experienced Senior Service Advisor, Service Team Leader, or Service Manager looking to develop their career within a growing and supportive business. As Customer Experience Manager, you will be responsible for leading the service reception team, driving customer satisfaction, and ensuring the smooth day-to-day operation of the front-of-house aftersales department. Benefits Annual leave increases with length of service Colleague referral bonus scheme Discounted vehicle purchase schemes Discounted servicing, parts, and bodyshop services Ongoing training and career development opportunities Employee wellbeing support Retail and shopping discounts Free eye care vouchers Responsibilities of a Customer Experience Manager Leading, coaching, and supporting a team of Service Advisors Ensuring exceptional customer service standards are delivered at all times Driving customer satisfaction and service department performance Identifying areas for improvement within the service reception operation Managing customer concerns and ensuring positive resolutions Supporting aftersales processes and departmental efficiency Building strong relationships with customers, colleagues, and suppliers Monitoring team performance and maintaining high operational standards Assisting with workload planning and daily department organisation Skills and Qualifications Previous experience as a Senior Service Advisor, Service Team Leader, Service Manager, or similar automotive aftersales role Strong leadership and people management skills Excellent customer service and communication ability Positive and proactive approach to problem solving Strong organisational and time management skills Ability to remain calm and professional under pressure Commercial awareness and focus on customer satisfaction Full UK Driving Licence What's on Offer? This is a fantastic opportunity for someone looking to move into a customer-focused leadership role where success is measured through customer satisfaction, team performance, and the smooth running of a busy aftersales department. The role offers genuine career progression opportunities into senior aftersales management positions within a growing automotive business. If you are interested in this Customer Experience Manager position, please contact Howard at Auto Skills UK and quote job number: 53983 for more information or to apply.
Jun 22, 2026
Full time
CUSTOMER EXPERIENCE MANAGER Location: Gloucester OTE: Up to £40,000 Hours: Full Time Driving Licence Required: Yes Are you an experienced automotive aftersales professional looking to take the next step in your career? We are currently recruiting for a Customer Experience Manager to join a busy and successful automotive dealership. This is an excellent opportunity for an experienced Senior Service Advisor, Service Team Leader, or Service Manager looking to develop their career within a growing and supportive business. As Customer Experience Manager, you will be responsible for leading the service reception team, driving customer satisfaction, and ensuring the smooth day-to-day operation of the front-of-house aftersales department. Benefits Annual leave increases with length of service Colleague referral bonus scheme Discounted vehicle purchase schemes Discounted servicing, parts, and bodyshop services Ongoing training and career development opportunities Employee wellbeing support Retail and shopping discounts Free eye care vouchers Responsibilities of a Customer Experience Manager Leading, coaching, and supporting a team of Service Advisors Ensuring exceptional customer service standards are delivered at all times Driving customer satisfaction and service department performance Identifying areas for improvement within the service reception operation Managing customer concerns and ensuring positive resolutions Supporting aftersales processes and departmental efficiency Building strong relationships with customers, colleagues, and suppliers Monitoring team performance and maintaining high operational standards Assisting with workload planning and daily department organisation Skills and Qualifications Previous experience as a Senior Service Advisor, Service Team Leader, Service Manager, or similar automotive aftersales role Strong leadership and people management skills Excellent customer service and communication ability Positive and proactive approach to problem solving Strong organisational and time management skills Ability to remain calm and professional under pressure Commercial awareness and focus on customer satisfaction Full UK Driving Licence What's on Offer? This is a fantastic opportunity for someone looking to move into a customer-focused leadership role where success is measured through customer satisfaction, team performance, and the smooth running of a busy aftersales department. The role offers genuine career progression opportunities into senior aftersales management positions within a growing automotive business. If you are interested in this Customer Experience Manager position, please contact Howard at Auto Skills UK and quote job number: 53983 for more information or to apply.
SERVICE ADVISOR MUST HAVE MAIN FRANCHISED CAR DEALER SERVICE ADVISOR EXPERIENCE Our client, a busy franchised main dealership, in Abingdon has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary / Contract / Freelance basis with an IMMEDIATE START for the next 1 - 3 months. 47.5 paid hours guaranteed per week. PAYE NO WEEKENDS Weekly Pay. Further contracts available for the right candidate. What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 47.5 paid hours per week with overtime available. Referral Scheme Have an experienced recruitment consultant available for you day and night. PAYE NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required 12 months Motor Trade Service Advisor experience Franchised dealer experience is desirable. Kerridge or Pinnacle experience desirable Full UK Driving Licence Excellent References Role details for Abingdon: Up to £17.50 per hour (DOE). Minimum of 47.5 hours a week. Overtime available No Weekends IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you. Ref: 04120
Jun 22, 2026
Seasonal
SERVICE ADVISOR MUST HAVE MAIN FRANCHISED CAR DEALER SERVICE ADVISOR EXPERIENCE Our client, a busy franchised main dealership, in Abingdon has the requirement for an experienced Service Advisor to join their Aftersales team on a Temporary / Contract / Freelance basis with an IMMEDIATE START for the next 1 - 3 months. 47.5 paid hours guaranteed per week. PAYE NO WEEKENDS Weekly Pay. Further contracts available for the right candidate. What's in it for you? Working with KPI People comes with a whole host of benefits: Competitive Hourly Rates. Weekly pay. Guaranteed 47.5 paid hours per week with overtime available. Referral Scheme Have an experienced recruitment consultant available for you day and night. PAYE NO WEEKEND WORK UNLESS WANTED. Flexible contracts to suit you. Experience & Qualifications Required 12 months Motor Trade Service Advisor experience Franchised dealer experience is desirable. Kerridge or Pinnacle experience desirable Full UK Driving Licence Excellent References Role details for Abingdon: Up to £17.50 per hour (DOE). Minimum of 47.5 hours a week. Overtime available No Weekends IMMEDIATE START AVAILABLE KPI People are Dealership Recruitment Specialists offering our Candidates and Clients, Permanent, Contract and Temporary recruitment solutions across the UK. We have Full Time & Part Time Vehicle Technician, MOT Tester, Service Advisor, Parts Advisor and Showroom Host / Receptionist contracts available nationwide. If this role is not for you, but you are interested in working with KPI People, please contact us to discuss other contracts we have available and waiting for you. Ref: 04120
Service Advisor Basic Salary £27,500 to £32,000 OTE: Up to £40,000 Hours: Monday to Friday 8am-5:30pm, 1 in4 Saturday 8:30am-12:30pm Location: Gloucester Benefits: Employee discount Death in Service 23 days annual leave plus bank holidays Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53938
Jun 22, 2026
Full time
Service Advisor Basic Salary £27,500 to £32,000 OTE: Up to £40,000 Hours: Monday to Friday 8am-5:30pm, 1 in4 Saturday 8:30am-12:30pm Location: Gloucester Benefits: Employee discount Death in Service 23 days annual leave plus bank holidays Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53938
Customer Service Advisor 4 on - 4 off Shift Rotation Stoke on Trent £28,000 per annum An exciting opportunity has arisen to join a leading global firm as a Customer Service Advisor. This role is integral to the smooth and efficient running of the company's customer service operations, providing essential support to both internal and external stakeholders. Purpose of the Job To work collaboratively within a dedicated team, delivering high-quality support to ensure the effective operation of the customer service desk. The successful candidate will be the first point of contact for incoming service requests and will play a pivotal role in maintaining strong service delivery standards. This role is working a 40-hour week on a 4 on / 4 off shift rotation. Once fully trained you will be working from home but please note that all training has to be done in person, on site Monday - Friday. Key Responsibilities Respond to all incoming telephone calls professionally and promptly. Process and update service requests from clients, internal teams, and suppliers via phone, email, fax, or online platforms. Accurately log and manage reactive, planned, and statutory compliance tasks using internal systems. Coordinate with on-site engineers and field-based facilities managers to address client needs effectively. Consult with external contractors to arrange site visits, repairs, and raise purchase orders, as necessary. Proactively monitor and follow up on open tasks to ensure timely resolution and compliance with service level agreements. Maintain accurate and up-to-date information on internal databases. Manage a designated client portfolio, ensuring operational and financial protocols are followed. Assist in the onboarding of new suppliers and contractors by completing necessary administrative tasks. Foster positive relationships with clients, contractors, and site personnel to support a high standard of service delivery. Provide administrative assistance to mobile facilities managers as required. Perform general filing duties and ensure records are well organized and accessible. Conduct any additional tasks as directed by management. Desired Skills and Experience Proficient in Microsoft Office (Word, Excel, PowerPoint). Excellent verbal and written communication. Strong organizational skills with the ability to multitask effectively. Proven time management and ability to meet deadlines under pressure. Strong customer focus with a proactive and professional approach. Minimum of 1 years' experience in a help desk or service desk environment is preferred. Previous experience in a customer-facing role is essential. This is a fantastic opportunity to join a dynamic team within a forward-thinking service organisation. You will work in a collaborative environment where your contribution directly supports the delivery of essential services to clients across a variety of sectors. If you're ready to take the next step in your customer service career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.
Jun 22, 2026
Full time
Customer Service Advisor 4 on - 4 off Shift Rotation Stoke on Trent £28,000 per annum An exciting opportunity has arisen to join a leading global firm as a Customer Service Advisor. This role is integral to the smooth and efficient running of the company's customer service operations, providing essential support to both internal and external stakeholders. Purpose of the Job To work collaboratively within a dedicated team, delivering high-quality support to ensure the effective operation of the customer service desk. The successful candidate will be the first point of contact for incoming service requests and will play a pivotal role in maintaining strong service delivery standards. This role is working a 40-hour week on a 4 on / 4 off shift rotation. Once fully trained you will be working from home but please note that all training has to be done in person, on site Monday - Friday. Key Responsibilities Respond to all incoming telephone calls professionally and promptly. Process and update service requests from clients, internal teams, and suppliers via phone, email, fax, or online platforms. Accurately log and manage reactive, planned, and statutory compliance tasks using internal systems. Coordinate with on-site engineers and field-based facilities managers to address client needs effectively. Consult with external contractors to arrange site visits, repairs, and raise purchase orders, as necessary. Proactively monitor and follow up on open tasks to ensure timely resolution and compliance with service level agreements. Maintain accurate and up-to-date information on internal databases. Manage a designated client portfolio, ensuring operational and financial protocols are followed. Assist in the onboarding of new suppliers and contractors by completing necessary administrative tasks. Foster positive relationships with clients, contractors, and site personnel to support a high standard of service delivery. Provide administrative assistance to mobile facilities managers as required. Perform general filing duties and ensure records are well organized and accessible. Conduct any additional tasks as directed by management. Desired Skills and Experience Proficient in Microsoft Office (Word, Excel, PowerPoint). Excellent verbal and written communication. Strong organizational skills with the ability to multitask effectively. Proven time management and ability to meet deadlines under pressure. Strong customer focus with a proactive and professional approach. Minimum of 1 years' experience in a help desk or service desk environment is preferred. Previous experience in a customer-facing role is essential. This is a fantastic opportunity to join a dynamic team within a forward-thinking service organisation. You will work in a collaborative environment where your contribution directly supports the delivery of essential services to clients across a variety of sectors. If you're ready to take the next step in your customer service career, we'd love to hear from you. Please apply now or get in touch with Jo Thompson - for more information. Feel free to contact me directly with any questions about the role or the recruitment process. Xpert Recruitment Ltd is acting as an employment agency on behalf of our client. By applying, you agree to register with us and consent to us holding your personal details on file. Due to the high volume of applications, we will only contact candidates who have been shortlisted for the role. However, we may also reach out regarding other suitable vacancies that match your profile.
Service Advisor Basic Salary £27,500 to £32,000 OTE: Up to £40,000 Hours: Monday to Friday 8am-5:30pm, 1 in4 Saturday 8:30am-12:30pm Location: Tewkesbury Benefits: Employee discount Death in Service 23 days annual leave plus bank holidays Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53936
Jun 22, 2026
Full time
Service Advisor Basic Salary £27,500 to £32,000 OTE: Up to £40,000 Hours: Monday to Friday 8am-5:30pm, 1 in4 Saturday 8:30am-12:30pm Location: Tewkesbury Benefits: Employee discount Death in Service 23 days annual leave plus bank holidays Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor Must have previous experience as a Service Advisor Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System Previous experience Upselling Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Skills and quote job number: 53936