Aftersales Manager

Perfect Placement is currently recruiting an Aftersales Manager on behalf of a well-established automotive business in Norwich, Norfolk. The successful Aftersales Manager will lead the service and workshop operation, drive performance, and deliver a consistently high standard of customer experience.

Benefits for the Successful Aftersales Manager:

• Competitive basic salary of 43,000
• Realistic OTE up to 55,000
• Company car included
• Reliable working hours: 8:00am to 5:30pm, Monday to Friday
• Long-term career progression with a business known for quality and reputation

Duties:

• Oversee day-to-day aftersales operations to ensure targets are met and exceeded
• Manage and develop the service team to improve productivity and customer satisfaction
• Monitor aftersales performance, identify improvement areas, and implement effective solutions
• Maintain departmental standards across process, quality, and communication
• Build strong relationships with customers and colleagues to strengthen retention and brand trust
• Drive continuous improvement to support profitability and efficiency

Requirements for the Aftersales Manager Position:

• Proven experience as an Aftersales Manager or in a similar motor trade role
• Strong leadership skills with the ability to motivate and develop a service team
• Clear understanding of aftersales performance metrics, process control, and customer care
• Proactive, professional approach to problem-solving and service delivery
• Stable work history and commitment to long-term development

If you are an experienced Aftersales Manager seeking a stable, progressive management role within the motor trade, we would welcome your application.

Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Norwich and Norfolk, today to discover more about this fantastic Aftersales Manager opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.