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interim head of revenues and benefits
Hays
Interim Revenue and Benefits Manager
Hays
Revenue and Benefits, PIs, Local Authority Your new company Local Government Sector Your new role Interim Revenue and Benefits Manager 6-9 Months East of England Inside Scope Day rate What you'll need to succeed Revenues & Benefits Manager (Remote) PurposeTo oversee the day-to-day delivery of the Revenues & Benefits service, ensuring strong operational performance and consistent delivery against key PIs. This role provides stable leadership, enabling the Head of Service to focus on wider strategic priorities. Key Responsibilities Oversee a high-volume Revenues & Benefits service, including Council Tax, Business Rates and Benefits Take ownership of service performance, ensuring KPIs and collection targets are met Provide day-to-day leadership to teams, maintaining service stability and customer focus Support income performance, financial oversight and risk management Work closely with senior stakeholders, including the Head of Service and external partners Requirements Strong experience within a local authority Revenues & Benefits environment (essential) Proven track record of managing service performance and KPIs Confident operational leader with the ability to manage a busy frontline service Predominantly remote role Local authority experience is essential. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 24, 2026
Seasonal
Revenue and Benefits, PIs, Local Authority Your new company Local Government Sector Your new role Interim Revenue and Benefits Manager 6-9 Months East of England Inside Scope Day rate What you'll need to succeed Revenues & Benefits Manager (Remote) PurposeTo oversee the day-to-day delivery of the Revenues & Benefits service, ensuring strong operational performance and consistent delivery against key PIs. This role provides stable leadership, enabling the Head of Service to focus on wider strategic priorities. Key Responsibilities Oversee a high-volume Revenues & Benefits service, including Council Tax, Business Rates and Benefits Take ownership of service performance, ensuring KPIs and collection targets are met Provide day-to-day leadership to teams, maintaining service stability and customer focus Support income performance, financial oversight and risk management Work closely with senior stakeholders, including the Head of Service and external partners Requirements Strong experience within a local authority Revenues & Benefits environment (essential) Proven track record of managing service performance and KPIs Confident operational leader with the ability to manage a busy frontline service Predominantly remote role Local authority experience is essential. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Morgan Law
Head of Revenues & Benefits
Morgan Law
My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax and Business Rates. Oversee the administration and delivery of Housing Benefits and Local Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. Oversee the administration of discretionary schemes including housing payments and council tax 13a (1) (c) hardship payments and business rate reliefs. Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. Proven experience leading large, multi-disciplinary teams and delivering high-performing services. Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. Demonstrable experience improving collection rates, service performance and customer outcomes. Strong financial acumen with experience managing large budgets, forecasting and audit processes. Experience managing complex stakeholder relationships, including senior leadership, members and external partners. Excellent leadership, communication and strategic thinking skills. Ability to drive service transformation, innovation and continuous improvement. This is an interim role with a rate of £550 to £650 a day inside IR35. The role offers hybrid working arrangements with 1 day a month needed in the office.
Jun 24, 2026
Contractor
My high performing local authority is looking to recruit an Interim Head of Revenues and Benefits to lead and develop it's large team as well as overseeing the full scope of statutory Revenues and Benefits functions including Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and the Council's Corporate Fraud Team. This is a senior leadership role with a strong focus on the Collection Fund, policy development and service transformation. The successful candidate will act as the Council's lead expert on Revenues and Benefits legislation, advising senior leadership and driving performance, compliance and financial stability across a large and complex service. The Role Lead and manage the Council's Revenues and Benefits service, overseeing c90 staff across multiple teams delivering Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. Take strategic responsibility for the Collection Fund, ensuring effective billing, collection and financial control across Council Tax and Business Rates. Oversee the administration and delivery of Housing Benefits and Local Council Tax Support, ensuring support is targeted to vulnerable residents and statutory requirements are met. Oversee the administration of discretionary schemes including housing payments and council tax 13a (1) (c) hardship payments and business rate reliefs. Ensure compliance with all relevant legislation, government policy and regulatory requirements across Revenues and Benefits services. Act as the Council's lead advisor to senior leadership, including the s151 Officer, on all Revenues and Benefits matters, strategy and performance. Lead on system re-procurement and digital transformation, ensuring systems support efficient, automated and customer-focused service delivery. Lead financial monitoring, forecasting and reporting, supporting budget management, audit requirements and government returns. Develop and embed performance frameworks to monitor productivity, mitigate risk, prevent fraud and drive continuous service improvement. Build and maintain strong internal and external partnerships, representing the Council at senior level and driving collaborative working. Promote a culture of continuous improvement, learning and innovation to enhance service delivery and resident outcomes. Deputise for senior leadership and contribute to corporate priorities, strategy and cross-council initiatives. Key Requirements Extensive experience operating at senior level within a Revenues and Benefits service in a local authority or similar environment. Strong expertise in Council Tax, Business Rates, Housing Benefits and income collection, including Collection Fund management. Proven experience leading large, multi-disciplinary teams and delivering high-performing services. Strong understanding of relevant legislation, regulation and government policy relating to Revenues and Benefits. Experience overseeing or leading system implementation or re-procurement within a Revenues and Benefits environment. Demonstrable experience improving collection rates, service performance and customer outcomes. Strong financial acumen with experience managing large budgets, forecasting and audit processes. Experience managing complex stakeholder relationships, including senior leadership, members and external partners. Excellent leadership, communication and strategic thinking skills. Ability to drive service transformation, innovation and continuous improvement. This is an interim role with a rate of £550 to £650 a day inside IR35. The role offers hybrid working arrangements with 1 day a month needed in the office.
Sellick Partnership
Interim Head of Revenues and Benefits
Sellick Partnership
Rate: 550 - 650/day (Inside IR35) Location: Hybrid Contract Length: 3-6 Months Initial Contract About the Role We are urgently seeking a strategic and operational leader to oversee the Revenues and Benefits service for our dynamic unitary authority. In this pivotal interim role, you will provide expert technical leadership, manage the Collection Fund, and ensure the seamless delivery of Council Tax, Business Rates, Housing Benefits, and Local Council Tax Support. Key Responsibilities Strategic Leadership: Direct and mentor a large multi-disciplinary team, driving performance, compliance, and financial stability across all service areas. Collection Fund Management: Take strategic ownership of billing, collection, and recovery activities for Council Tax and Business Rates. Benefits & Welfare: Oversee the prompt and accurate administration of Housing Benefits, LCTS, and discretionary hardship schemes, ensuring vital support reaches vulnerable residents. Financial Stewardship: Maximise government subsidies, manage financial risks, and liaise with the DWP and internal/external auditors. Transformation: Champion digital innovation, streamline legacy processes, and modernize service delivery to residents. Essential Requirements Substantial, demonstrable experience operating at a Head of Service or senior management level within a Local Authority Revenues and Benefits function. Expert knowledge of relevant legislation, subsidy regulations, and billing/collection procedures. Proven track record of improving collection rates and maximising government funding. Exceptional leadership, communication, and stakeholder management skills, with the ability to advise senior leadership and elected members. Professional qualifications (e.g., IRRV, CIPFA) are highly desirable. If you are interested in the role, please apply online or call the office on (phone number removed). Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 22, 2026
Contractor
Rate: 550 - 650/day (Inside IR35) Location: Hybrid Contract Length: 3-6 Months Initial Contract About the Role We are urgently seeking a strategic and operational leader to oversee the Revenues and Benefits service for our dynamic unitary authority. In this pivotal interim role, you will provide expert technical leadership, manage the Collection Fund, and ensure the seamless delivery of Council Tax, Business Rates, Housing Benefits, and Local Council Tax Support. Key Responsibilities Strategic Leadership: Direct and mentor a large multi-disciplinary team, driving performance, compliance, and financial stability across all service areas. Collection Fund Management: Take strategic ownership of billing, collection, and recovery activities for Council Tax and Business Rates. Benefits & Welfare: Oversee the prompt and accurate administration of Housing Benefits, LCTS, and discretionary hardship schemes, ensuring vital support reaches vulnerable residents. Financial Stewardship: Maximise government subsidies, manage financial risks, and liaise with the DWP and internal/external auditors. Transformation: Champion digital innovation, streamline legacy processes, and modernize service delivery to residents. Essential Requirements Substantial, demonstrable experience operating at a Head of Service or senior management level within a Local Authority Revenues and Benefits function. Expert knowledge of relevant legislation, subsidy regulations, and billing/collection procedures. Proven track record of improving collection rates and maximising government funding. Exceptional leadership, communication, and stakeholder management skills, with the ability to advise senior leadership and elected members. Professional qualifications (e.g., IRRV, CIPFA) are highly desirable. If you are interested in the role, please apply online or call the office on (phone number removed). Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
LinsCare
Interim Head of Revenues & Benefits
LinsCare Bedford, Bedfordshire
Interim Head of Revenues & Benefits Central Bedfordshire Council 550 per day Umbrella Central Bedfordshire Council is seeking an experienced Interim Head of Revenues & Benefits to lead a high-performing service responsible for Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. This is a key leadership role with a strong focus on collection fund performance, service transformation, policy development and ensuring compliance across all Revenues & Benefits functions. You will act as the Council's lead expert, providing strategic advice to senior leaders while driving operational excellence and continuous improvement. We are looking for someone with: A proven track record of working at a senior level within a Revenues & Benefits service. Strong knowledge of Council Tax, Business Rates, Benefits and associated legislation. Experience leading service improvement and transformation programmes. A solid understanding of how digital solutions can enhance service delivery and customer outcomes. Excellent communication, leadership and stakeholder management skills. The resilience and drive to deliver results in a fast-paced local government environment. This is an excellent opportunity to lead a critical frontline service and make a significant impact within a progressive local authority. Rate: 550 per day Umbrella Location: Central Bedfordshire (Hybrid working available) Contract: Interim For more information or to apply, please get in touch with Natasha Haddon.
Jun 22, 2026
Contractor
Interim Head of Revenues & Benefits Central Bedfordshire Council 550 per day Umbrella Central Bedfordshire Council is seeking an experienced Interim Head of Revenues & Benefits to lead a high-performing service responsible for Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud. This is a key leadership role with a strong focus on collection fund performance, service transformation, policy development and ensuring compliance across all Revenues & Benefits functions. You will act as the Council's lead expert, providing strategic advice to senior leaders while driving operational excellence and continuous improvement. We are looking for someone with: A proven track record of working at a senior level within a Revenues & Benefits service. Strong knowledge of Council Tax, Business Rates, Benefits and associated legislation. Experience leading service improvement and transformation programmes. A solid understanding of how digital solutions can enhance service delivery and customer outcomes. Excellent communication, leadership and stakeholder management skills. The resilience and drive to deliver results in a fast-paced local government environment. This is an excellent opportunity to lead a critical frontline service and make a significant impact within a progressive local authority. Rate: 550 per day Umbrella Location: Central Bedfordshire (Hybrid working available) Contract: Interim For more information or to apply, please get in touch with Natasha Haddon.
carrington west
Interim Head of Revenues and Benefits
carrington west Luton, Bedfordshire
We are currently looking for an experienced Head of Revenue and Benefits to lead a high-performing Revenues and Benefits service. This Head of Revenue and Benefits role will oversee Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud functions. The successful candidate will provide strategic leadership across the service, driving collection fund performance, policy development, service transformation and legislative compliance. This Head of Revenue and Benefits position requires office attendance 1 day per week and would suit someone with extensive Head of Service experience within a Revenues and Benefits environment. The Role - Leading Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud services. - Managing collection fund performance and service budgets. - Leading the annual review of the Local Council Tax Support/Reduction Scheme. - Driving service transformation and improvement initiatives. - Acting as the Council's lead expert on Revenues and Benefits legislation. - Advising senior leadership, elected members and key stakeholders on service performance and policy. - Supporting the implementation of digital solutions and service modernisation. Key Requirements - Significant experience working as a Head of Revenue and Benefits or equivalent Head of Service. - Extensive knowledge of Council Tax, Business Rates, Housing Benefits and Local Council Tax Support. - Experience managing the annual review of a Local Council Tax Support/Reduction Scheme. - Experience leading teams through significant service change. - Experience dealing with elected Councillors, MPs and the Ombudsman. - In-depth knowledge of Revenues and Benefits legislation. - Experience leading service transformation programmes. - Knowledge of Civica would be advantageous. What You Need to Do Now If you are interested in this Head of Revenue and Benefits role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Head of Revenue and Benefits job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Heads of Revenue and Benefits, Revenues Managers, Benefits Managers and Corporate Debt roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from Revenues and Benefits professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 20, 2026
Contractor
We are currently looking for an experienced Head of Revenue and Benefits to lead a high-performing Revenues and Benefits service. This Head of Revenue and Benefits role will oversee Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud functions. The successful candidate will provide strategic leadership across the service, driving collection fund performance, policy development, service transformation and legislative compliance. This Head of Revenue and Benefits position requires office attendance 1 day per week and would suit someone with extensive Head of Service experience within a Revenues and Benefits environment. The Role - Leading Council Tax, Business Rates, Housing Benefits, Local Council Tax Support and Corporate Fraud services. - Managing collection fund performance and service budgets. - Leading the annual review of the Local Council Tax Support/Reduction Scheme. - Driving service transformation and improvement initiatives. - Acting as the Council's lead expert on Revenues and Benefits legislation. - Advising senior leadership, elected members and key stakeholders on service performance and policy. - Supporting the implementation of digital solutions and service modernisation. Key Requirements - Significant experience working as a Head of Revenue and Benefits or equivalent Head of Service. - Extensive knowledge of Council Tax, Business Rates, Housing Benefits and Local Council Tax Support. - Experience managing the annual review of a Local Council Tax Support/Reduction Scheme. - Experience leading teams through significant service change. - Experience dealing with elected Councillors, MPs and the Ombudsman. - In-depth knowledge of Revenues and Benefits legislation. - Experience leading service transformation programmes. - Knowledge of Civica would be advantageous. What You Need to Do Now If you are interested in this Head of Revenue and Benefits role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Head of Revenue and Benefits job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Heads of Revenue and Benefits, Revenues Managers, Benefits Managers and Corporate Debt roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from Revenues and Benefits professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
CPR
Interim Head of Revenues and Benefits
CPR Shefford, Bedfordshire
Interim Head of Revenues and Benefits Bedfordshire 550 per day Umbrella A Local Authority in Bedfordshire is seeking an experienced Interim Head of Revenues and Benefits to lead a high-performing service responsible for the full range of statutory Revenues and Benefits functions. This is a senior leadership role with responsibility for Council Tax, Business Rates, Housing Benefits, Local Council Tax Support, and the Corporate Fraud Team, with a strong focus on the collection fund, policy development, service transformation, and financial sustainability. Key Responsibilities: Lead and manage the Revenues, Benefits and Corporate Fraud services. Drive performance, compliance, income collection and service improvement. Provide expert advice on Revenues and Benefits legislation to senior leaders and elected members. Oversee collection fund management and financial performance. Lead policy development and transformation initiatives to modernise service delivery. Promote the effective use of digital tools and technology to improve customer outcomes and operational efficiency. Essential Requirements: Proven track record of operating at a senior leadership level within a Revenues & Benefits service. Extensive knowledge of Council Tax, Business Rates, Housing Benefits and associated legislation. Experience managing large, complex statutory services and driving service transformation. Strong understanding of collection fund management and performance improvement. Demonstrable experience applying digital solutions to enhance service delivery. Excellent leadership, stakeholder management and communication skills.
Jun 19, 2026
Contractor
Interim Head of Revenues and Benefits Bedfordshire 550 per day Umbrella A Local Authority in Bedfordshire is seeking an experienced Interim Head of Revenues and Benefits to lead a high-performing service responsible for the full range of statutory Revenues and Benefits functions. This is a senior leadership role with responsibility for Council Tax, Business Rates, Housing Benefits, Local Council Tax Support, and the Corporate Fraud Team, with a strong focus on the collection fund, policy development, service transformation, and financial sustainability. Key Responsibilities: Lead and manage the Revenues, Benefits and Corporate Fraud services. Drive performance, compliance, income collection and service improvement. Provide expert advice on Revenues and Benefits legislation to senior leaders and elected members. Oversee collection fund management and financial performance. Lead policy development and transformation initiatives to modernise service delivery. Promote the effective use of digital tools and technology to improve customer outcomes and operational efficiency. Essential Requirements: Proven track record of operating at a senior leadership level within a Revenues & Benefits service. Extensive knowledge of Council Tax, Business Rates, Housing Benefits and associated legislation. Experience managing large, complex statutory services and driving service transformation. Strong understanding of collection fund management and performance improvement. Demonstrable experience applying digital solutions to enhance service delivery. Excellent leadership, stakeholder management and communication skills.

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