Great customer operations don't happen by accident! They happen when strong leaders know how to balance people, performance, pressure, and pace - while still keeping the customer experience front and centre! I'm currently partnering with a major UK consumer brand to appoint a Customer Operations Manager to join their growing Customer Services leadership team at a hugely exciting stage of transformation and growth. This isn't a role for someone who wants to simply "keep the lights on." This is a role for an operational leader who thrives on driving performance, developing high-performing teams, solving problems at pace, and creating a culture where accountability and customer excellence go hand in hand. With a well-established UK footprint, thousands of daily customer interactions, and continued investment into digital and multi-channel services, the business is evolving rapidly across Retail, Digital, and Social customer operations - and they need a strong operational leader to help shape what comes next. As Customer Operations Manager, you'll take ownership of service delivery performance across multiple customer service teams, leading Team Leaders and driving operational excellence across KPIs, governance, customer outcomes, and people development. You'll play a key role in creating a high-performing, accountable, and resilient operation - ensuring customers receive a seamless experience regardless of how they engage with the business. This role would suit an experienced contact centre or customer operations leader who thrives in fast-moving environments and enjoys balancing commercial performance with customer excellence and regulatory responsibility. Day to Day Lead operational customer service teams across Retail, Digital, and Social channels Drive performance against key operational KPIs including SLA, AHT, CSAT, QA, adherence, and abandonment Coach and develop Team Leaders, building leadership capability and succession strength across the function Improve operational efficiency and productivity while maintaining service quality standards Oversee governance, compliance, and risk management within a regulated environment Act as a senior escalation point for complex customer and operational matters Partner closely with Resource Planning, Compliance, Fraud, QA, Training, CX, and Digital teams Analyse operational trends and performance data to drive continuous improvement initiatives Support long-term operational enhancements across systems, service models, and customer journeys YOU? Proven operational leadership experience within a high-volume customer service environment Strong experience managing service KPIs and driving measurable performance improvements Ability to lead, coach, and develop Team Leaders effectively Experience operating within regulated or governance-led environments Strong stakeholder management and cross-functional collaboration skills Resilient leadership style with the ability to perform under pressure Betting, gaming, financial services, retail, utilities, or similarly regulated sector experience would be advantageous This is a genuinely exciting time to join the business. Customer expectations, digital engagement, and operational complexity continue to evolve, and the organisation is investing heavily in strengthening its customer operation and leadership capability. You'll join a business with strong UK heritage, a recognised consumer brand, and ambitious growth plans - all while having the opportunity to make a visible impact across customer experience, operational delivery, and team performance. Additional Information Based primarily on-site in Birchwood Shift-based leadership coverage across operational hours of 7am-10pm Weekend and evening flexibility required on a planned rota basis Occasional travel to Manchester may be required For a confidential conversation or to learn more, please apply directly or get in touch. 51706CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 25, 2026
Full time
Great customer operations don't happen by accident! They happen when strong leaders know how to balance people, performance, pressure, and pace - while still keeping the customer experience front and centre! I'm currently partnering with a major UK consumer brand to appoint a Customer Operations Manager to join their growing Customer Services leadership team at a hugely exciting stage of transformation and growth. This isn't a role for someone who wants to simply "keep the lights on." This is a role for an operational leader who thrives on driving performance, developing high-performing teams, solving problems at pace, and creating a culture where accountability and customer excellence go hand in hand. With a well-established UK footprint, thousands of daily customer interactions, and continued investment into digital and multi-channel services, the business is evolving rapidly across Retail, Digital, and Social customer operations - and they need a strong operational leader to help shape what comes next. As Customer Operations Manager, you'll take ownership of service delivery performance across multiple customer service teams, leading Team Leaders and driving operational excellence across KPIs, governance, customer outcomes, and people development. You'll play a key role in creating a high-performing, accountable, and resilient operation - ensuring customers receive a seamless experience regardless of how they engage with the business. This role would suit an experienced contact centre or customer operations leader who thrives in fast-moving environments and enjoys balancing commercial performance with customer excellence and regulatory responsibility. Day to Day Lead operational customer service teams across Retail, Digital, and Social channels Drive performance against key operational KPIs including SLA, AHT, CSAT, QA, adherence, and abandonment Coach and develop Team Leaders, building leadership capability and succession strength across the function Improve operational efficiency and productivity while maintaining service quality standards Oversee governance, compliance, and risk management within a regulated environment Act as a senior escalation point for complex customer and operational matters Partner closely with Resource Planning, Compliance, Fraud, QA, Training, CX, and Digital teams Analyse operational trends and performance data to drive continuous improvement initiatives Support long-term operational enhancements across systems, service models, and customer journeys YOU? Proven operational leadership experience within a high-volume customer service environment Strong experience managing service KPIs and driving measurable performance improvements Ability to lead, coach, and develop Team Leaders effectively Experience operating within regulated or governance-led environments Strong stakeholder management and cross-functional collaboration skills Resilient leadership style with the ability to perform under pressure Betting, gaming, financial services, retail, utilities, or similarly regulated sector experience would be advantageous This is a genuinely exciting time to join the business. Customer expectations, digital engagement, and operational complexity continue to evolve, and the organisation is investing heavily in strengthening its customer operation and leadership capability. You'll join a business with strong UK heritage, a recognised consumer brand, and ambitious growth plans - all while having the opportunity to make a visible impact across customer experience, operational delivery, and team performance. Additional Information Based primarily on-site in Birchwood Shift-based leadership coverage across operational hours of 7am-10pm Weekend and evening flexibility required on a planned rota basis Occasional travel to Manchester may be required For a confidential conversation or to learn more, please apply directly or get in touch. 51706CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Are you the kind of account manager who sees a quiet client and instinctively picks up the phone? Do you find servicing a slightly boring word because for you, every account is a growth opportunity waiting to happen? If yes, read on. I m working exclusively with a brilliantly distinctive Norfolk-based premium branded business who are hiring a Sales Account Manager. They are proudly independent, proudly premium, and their brand sits across luxury retail, high-end hospitality and the kind of specialist channels where buyers care deeply about quality, provenance and story. Sustainability is in their DNA ethical sourcing, fully traceable supply chain, compostable packaging long before any of it became fashionable. They re hiring someone who fits the brand: hungry, dynamic, personable, and the kind of person clients actually look forward to hearing from. About the role This is an account management role with proper commercial bite. You ll own a portfolio of premium customers, build genuine relationships with them, and be accountable for growing their accounts through range extension, NPD launches, brand activation and seizing every opportunity that comes up in conversation. It is absolutely not a softly-softly, order-taking role. This client wants someone with their ear permanently to the ground spotting white space within existing accounts, identifying new business opportunities through their network, and bringing fresh ideas back to the team. If you re an account manager who occasionally wishes you had a bit more hunter in your role, this is for you. What you ll be doing Owning a portfolio of premium accounts managing day-to-day, building joint business plans, and driving sales, profit, distribution and NPD launches against agreed targets. Building genuine, long-term relationships with key buyers across luxury retail and high-end hospitality. Spotting growth opportunities within accounts and going after them range extensions, new lines, activations, gifting opportunities, seasonal pushes. Keeping an ear to the ground for new business through your accounts, competitor activity and market trends. Building accurate forecasts, managing pricing and margin carefully, and making sure operations have the foresight to plan production. Working cross-functionally with marketing, NPD and operations to build compelling customer-facing presentations and joint plans. Representing the brand at trade shows and customer events to the highest standard. What you ll bring to the role Proven account management experience within a premium branded environment food, drink, lifestyle or other quality-led consumer goods would be great. A genuinely hungry, growth-oriented mindset you don t just maintain accounts, you grow them. Strong commercial acumen comfortable with margin, P&L, forecasting and pricing decisions. Confident, personable and credible at every level, from buyer to category director. Sharp on detail forecasts that hold up, presentations that land, follow-through that builds trust. A degree (or equivalent) in Business, Marketing or a related field is ideal, plus excellent IT and CRM skills. Experience selling into luxury retail, premium department stores, high-end hospitality (hotels, fine dining, spas), farm shops, fine food halls or specialist independents. Experience of co-branded products, NPD launches or activation campaigns. Sage 200 or Microsoft Business Central. My client has built solid foundations and are now investing in the people who will help them push further. You ll have real autonomy, a portfolio you can genuinely shape, and the chance to work for a values-led business where sustainability and quality aren t buzzwords they re built into how the company operates every day. Based at their Norwich site, full-time, with the travel you d expect of a national account-management role. This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis.
Jun 25, 2026
Full time
Are you the kind of account manager who sees a quiet client and instinctively picks up the phone? Do you find servicing a slightly boring word because for you, every account is a growth opportunity waiting to happen? If yes, read on. I m working exclusively with a brilliantly distinctive Norfolk-based premium branded business who are hiring a Sales Account Manager. They are proudly independent, proudly premium, and their brand sits across luxury retail, high-end hospitality and the kind of specialist channels where buyers care deeply about quality, provenance and story. Sustainability is in their DNA ethical sourcing, fully traceable supply chain, compostable packaging long before any of it became fashionable. They re hiring someone who fits the brand: hungry, dynamic, personable, and the kind of person clients actually look forward to hearing from. About the role This is an account management role with proper commercial bite. You ll own a portfolio of premium customers, build genuine relationships with them, and be accountable for growing their accounts through range extension, NPD launches, brand activation and seizing every opportunity that comes up in conversation. It is absolutely not a softly-softly, order-taking role. This client wants someone with their ear permanently to the ground spotting white space within existing accounts, identifying new business opportunities through their network, and bringing fresh ideas back to the team. If you re an account manager who occasionally wishes you had a bit more hunter in your role, this is for you. What you ll be doing Owning a portfolio of premium accounts managing day-to-day, building joint business plans, and driving sales, profit, distribution and NPD launches against agreed targets. Building genuine, long-term relationships with key buyers across luxury retail and high-end hospitality. Spotting growth opportunities within accounts and going after them range extensions, new lines, activations, gifting opportunities, seasonal pushes. Keeping an ear to the ground for new business through your accounts, competitor activity and market trends. Building accurate forecasts, managing pricing and margin carefully, and making sure operations have the foresight to plan production. Working cross-functionally with marketing, NPD and operations to build compelling customer-facing presentations and joint plans. Representing the brand at trade shows and customer events to the highest standard. What you ll bring to the role Proven account management experience within a premium branded environment food, drink, lifestyle or other quality-led consumer goods would be great. A genuinely hungry, growth-oriented mindset you don t just maintain accounts, you grow them. Strong commercial acumen comfortable with margin, P&L, forecasting and pricing decisions. Confident, personable and credible at every level, from buyer to category director. Sharp on detail forecasts that hold up, presentations that land, follow-through that builds trust. A degree (or equivalent) in Business, Marketing or a related field is ideal, plus excellent IT and CRM skills. Experience selling into luxury retail, premium department stores, high-end hospitality (hotels, fine dining, spas), farm shops, fine food halls or specialist independents. Experience of co-branded products, NPD launches or activation campaigns. Sage 200 or Microsoft Business Central. My client has built solid foundations and are now investing in the people who will help them push further. You ll have real autonomy, a portfolio you can genuinely shape, and the chance to work for a values-led business where sustainability and quality aren t buzzwords they re built into how the company operates every day. Based at their Norwich site, full-time, with the travel you d expect of a national account-management role. This role is being handled exclusively by Select Recruitment Specialists. For a confidential conversation and the full brief, please get in touch with Emma Baylis.
Business Central Project Manager Remote (UK) 60,000 - 70,000 + Benefits We're working with an established Microsoft Dynamics 365 Business Central Partner. Due to continued growth and a significant pipeline of Business Central projects, they are looking to appoint an experienced Business Central Project Manager to take ownership of ERP delivery across a portfolio of customer implementations. Important Requirements This is not a generic IT Project Manager position. Applications will only be considered from candidates with proven Microsoft Dynamics 365 Business Central or Dynamics NAV Project Management experience. Candidates must also: Be currently based in the UK Have the unrestricted right to work in the UK Unfortunately, sponsorship is not available for this position, and applications from candidates outside of the UK cannot be considered. The Opportunity This is an opportunity to join a business that values long-term customer relationships, quality delivery and employee development. Unlike short-term project environments, implementations typically run between 12 and 24 months, allowing Project Managers to build genuine customer partnerships and play a key role in successful business transformations. The organisation is experiencing strong growth and has a substantial pipeline of Business Central projects across sectors including: Hospitality Retail Fashion Manufacturing This is an excellent opportunity for someone who wants greater ownership, more influence over delivery and a clear route towards senior delivery leadership. The Role As Business Central Project Manager, you will take full ownership of project delivery from initiation through to go-live and hypercare. This role requires someone who can do far more than maintain project plans and chase actions. You will be responsible for managing customer expectations, protecting project delivery, coordinating delivery teams and driving successful outcomes throughout the implementation lifecycle. Key responsibilities include: Managing Microsoft Dynamics 365 Business Central implementation projects Owning project timelines, budgets and resource planning Leading customer meetings and project governance sessions Coordinating consultants, developers and key stakeholders Managing project risks, issues and dependencies Supporting customers throughout the implementation lifecycle Ensuring projects remain commercially controlled and aligned to objectives Building strong customer relationships and acting as a trusted delivery partner Driving projects through discovery, design, build, UAT, go-live and hypercare What We're Looking For Essential Experience Proven experience managing Microsoft Dynamics 365 Business Central or Dynamics NAV implementation projects Experience working for a Microsoft Partner, ERP consultancy or specialist Dynamics practice Strong understanding of ERP implementation methodologies and project lifecycles Experience managing customer stakeholders directly Experience coordinating consultants, developers and delivery teams Strong commercial awareness and project governance skills Desirable Industry Experience Experience delivering ERP projects within any of the following sectors would be advantageous: Hospitality Retail Manufacturing Warehousing Distribution Who Will Succeed Here? The ideal candidate is someone who enjoys taking ownership and accountability for delivery rather than simply administering projects. You are likely to be motivated by: Building long-term customer relationships Delivering complex ERP projects successfully Having greater influence over project outcomes Working closely with customers and delivery teams Progressing your career within a growing Business Central practice Package 60,000 - 70,000 salary Remote-first working model Customer-facing role with occasional travel Long-term career progression opportunities Exposure to large-scale Business Central programmes Opportunity to join a growing and well-established Microsoft Partner Interested? If you're an experienced Business Central Project Manager looking for greater ownership, stronger customer relationships and the opportunity to play a key role within a growing Microsoft Partner, we'd love to hear from you. Please apply directly or send your CV to (url removed) Please note: Only candidates with Microsoft Dynamics 365 Business Central or Dynamics NAV Project Management experience will be considered. Applicants must be based in the UK. Applicants must have the right to work in the UK. Sponsorship is not available for this position.
Jun 25, 2026
Full time
Business Central Project Manager Remote (UK) 60,000 - 70,000 + Benefits We're working with an established Microsoft Dynamics 365 Business Central Partner. Due to continued growth and a significant pipeline of Business Central projects, they are looking to appoint an experienced Business Central Project Manager to take ownership of ERP delivery across a portfolio of customer implementations. Important Requirements This is not a generic IT Project Manager position. Applications will only be considered from candidates with proven Microsoft Dynamics 365 Business Central or Dynamics NAV Project Management experience. Candidates must also: Be currently based in the UK Have the unrestricted right to work in the UK Unfortunately, sponsorship is not available for this position, and applications from candidates outside of the UK cannot be considered. The Opportunity This is an opportunity to join a business that values long-term customer relationships, quality delivery and employee development. Unlike short-term project environments, implementations typically run between 12 and 24 months, allowing Project Managers to build genuine customer partnerships and play a key role in successful business transformations. The organisation is experiencing strong growth and has a substantial pipeline of Business Central projects across sectors including: Hospitality Retail Fashion Manufacturing This is an excellent opportunity for someone who wants greater ownership, more influence over delivery and a clear route towards senior delivery leadership. The Role As Business Central Project Manager, you will take full ownership of project delivery from initiation through to go-live and hypercare. This role requires someone who can do far more than maintain project plans and chase actions. You will be responsible for managing customer expectations, protecting project delivery, coordinating delivery teams and driving successful outcomes throughout the implementation lifecycle. Key responsibilities include: Managing Microsoft Dynamics 365 Business Central implementation projects Owning project timelines, budgets and resource planning Leading customer meetings and project governance sessions Coordinating consultants, developers and key stakeholders Managing project risks, issues and dependencies Supporting customers throughout the implementation lifecycle Ensuring projects remain commercially controlled and aligned to objectives Building strong customer relationships and acting as a trusted delivery partner Driving projects through discovery, design, build, UAT, go-live and hypercare What We're Looking For Essential Experience Proven experience managing Microsoft Dynamics 365 Business Central or Dynamics NAV implementation projects Experience working for a Microsoft Partner, ERP consultancy or specialist Dynamics practice Strong understanding of ERP implementation methodologies and project lifecycles Experience managing customer stakeholders directly Experience coordinating consultants, developers and delivery teams Strong commercial awareness and project governance skills Desirable Industry Experience Experience delivering ERP projects within any of the following sectors would be advantageous: Hospitality Retail Manufacturing Warehousing Distribution Who Will Succeed Here? The ideal candidate is someone who enjoys taking ownership and accountability for delivery rather than simply administering projects. You are likely to be motivated by: Building long-term customer relationships Delivering complex ERP projects successfully Having greater influence over project outcomes Working closely with customers and delivery teams Progressing your career within a growing Business Central practice Package 60,000 - 70,000 salary Remote-first working model Customer-facing role with occasional travel Long-term career progression opportunities Exposure to large-scale Business Central programmes Opportunity to join a growing and well-established Microsoft Partner Interested? If you're an experienced Business Central Project Manager looking for greater ownership, stronger customer relationships and the opportunity to play a key role within a growing Microsoft Partner, we'd love to hear from you. Please apply directly or send your CV to (url removed) Please note: Only candidates with Microsoft Dynamics 365 Business Central or Dynamics NAV Project Management experience will be considered. Applicants must be based in the UK. Applicants must have the right to work in the UK. Sponsorship is not available for this position.
Senior Sales Manager / Portfolio Commercial Manager £55,000 - £60,000 Base + Coms London Leading media events business seeks a highly accomplished Portfolio Commercial Manager / Senior Sales Manager to join their Hospitality portfolio, leading the commercial sales strategy and delivery across two flagship brands. The Portfolio Commercial Manager will operate as a hands-on "player-manager", responsible for creating and delivering the commercial plan in line with the wider event strategy, while coaching and developing the sales team to drive performance, pipeline growth and revenue delivery. Alongside team leadership, the role will also retain responsibility for key accounts, sponsorship opportunities and new business generation across the portfolio. KEY RESPONSIBILITIES: Senior Sales Manager / Portfolio Commercial Manager Lead, manage and train a sales team of 5 sales & senior sales executives. Develop & deliver robust commercial plans that align with wider business objectives, identifying revenue opportunities, setting clear sales targets, and driving strategic initiatives to maximise growth, customer retention, and long-term commercial success. Lead & champion the effective use of the CRM system across the sales team, ensuring accurate data allocation, high-quality pipeline management, accurate reporting and driving customer engagement & commercial performance. Key account and account management. New business development. Floor plan management. KEY EXPERIENCE REQUIRED: Senior Sales Manager / Portfolio Commercial Manager Experience within the events (exhibitions) industry a priority. Management of sales team a preference. Self-motivated and performance driven, with a desire to achieve goals and attain commercial success. Ability to demonstrate advanced objection handling, negotiation and closing skills both over the phone and face to face. Great verbal and written communication skills. Excellent organisational skills, with an ability to prioritise tasks and manage workload with effective sales planning. Experience of writing detailed partnership and sponsorship proposals. Knowledge and experience using CRM systems (ideally Hubspot). Ability to nurture strong key client relationships. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 25, 2026
Full time
Senior Sales Manager / Portfolio Commercial Manager £55,000 - £60,000 Base + Coms London Leading media events business seeks a highly accomplished Portfolio Commercial Manager / Senior Sales Manager to join their Hospitality portfolio, leading the commercial sales strategy and delivery across two flagship brands. The Portfolio Commercial Manager will operate as a hands-on "player-manager", responsible for creating and delivering the commercial plan in line with the wider event strategy, while coaching and developing the sales team to drive performance, pipeline growth and revenue delivery. Alongside team leadership, the role will also retain responsibility for key accounts, sponsorship opportunities and new business generation across the portfolio. KEY RESPONSIBILITIES: Senior Sales Manager / Portfolio Commercial Manager Lead, manage and train a sales team of 5 sales & senior sales executives. Develop & deliver robust commercial plans that align with wider business objectives, identifying revenue opportunities, setting clear sales targets, and driving strategic initiatives to maximise growth, customer retention, and long-term commercial success. Lead & champion the effective use of the CRM system across the sales team, ensuring accurate data allocation, high-quality pipeline management, accurate reporting and driving customer engagement & commercial performance. Key account and account management. New business development. Floor plan management. KEY EXPERIENCE REQUIRED: Senior Sales Manager / Portfolio Commercial Manager Experience within the events (exhibitions) industry a priority. Management of sales team a preference. Self-motivated and performance driven, with a desire to achieve goals and attain commercial success. Ability to demonstrate advanced objection handling, negotiation and closing skills both over the phone and face to face. Great verbal and written communication skills. Excellent organisational skills, with an ability to prioritise tasks and manage workload with effective sales planning. Experience of writing detailed partnership and sponsorship proposals. Knowledge and experience using CRM systems (ideally Hubspot). Ability to nurture strong key client relationships. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Business Development Manager (Building Services) Location: Cambridgeshire Salary: £50,000 - £65,000 DOE + Bonus/Commission + Company Benefits Our client is a well-established and highly respected Building Services contractor with a strong reputation across both the domestic and commercial sectors. Due to continued growth and expansion, they are looking to appoint a Business Development Manager to drive new business opportunities across Cambridgeshire and the surrounding areas. This is a newly created position, offering the successful candidate the opportunity to play a key role in shaping the future direction of the business. The focus of the role will be securing new small works and Planned Preventative Maintenance (PPM) contracts, developing long-term client relationships, and identifying opportunities across a wide range of sectors. Key Responsibilities Identify, develop, and secure new business opportunities for small works and PPM contracts. Build and maintain strong relationships with both new and existing clients. Generate leads and develop a robust pipeline of opportunities. Attend client meetings, networking events, and industry functions. Work closely with operational and technical teams to ensure successful project delivery. Prepare proposals, quotations, and tender submissions where required. Monitor market trends and competitor activity to identify growth opportunities. Target Sectors Opportunities will include, but are not limited to: Schools and Educational Facilities Hospitals and Healthcare Environments Commercial Offices Industrial and Manufacturing Facilities Local Authority and Public Sector Buildings Retail Premises Leisure and Hospitality Venues Warehousing and Distribution Centres Residential Property Portfolios Housing Associations Care Homes Universities and Colleges Data Centres Blue-Chip Corporate Facilities Pharmaceutical Facilities Laboratories and Research Centres Agricultural and Food Production Sites Candidate Requirements Proven track record in a Business Development, Sales, Account Management, or Technical role within the Mechanical Building Services sector. Strong understanding of mechanical services within the construction industry. Demonstrable success in winning new business and developing client relationships. Commercially aware with excellent communication and negotiation skills. Self-motivated, driven, and capable of working independently. Full UK Driving Licence. Must be based within, or have strong knowledge of, the Cambridgeshire area. What's on Offer? Basic salary of £50,000 - £65,000 depending on experience and track record. Attractive bonus and commission structure. Opportunity to shape a newly created role. Genuine career progression with a growing and reputable business. Supportive leadership team and long-term career prospects. Important Information Please note that sponsorship is not available for this position. Applicants must have the unrestricted right to work in the UK at the time of application. Unfortunately, applications requiring visa sponsorship, either now or in the future, cannot be considered. Our client is open-minded regarding background and experience; the key factor is a proven track record within mechanical building services and the ability to generate and convert new business opportunities. If you would like to discuss you application, please contact Harry Severn - (url removed)
Jun 24, 2026
Full time
Business Development Manager (Building Services) Location: Cambridgeshire Salary: £50,000 - £65,000 DOE + Bonus/Commission + Company Benefits Our client is a well-established and highly respected Building Services contractor with a strong reputation across both the domestic and commercial sectors. Due to continued growth and expansion, they are looking to appoint a Business Development Manager to drive new business opportunities across Cambridgeshire and the surrounding areas. This is a newly created position, offering the successful candidate the opportunity to play a key role in shaping the future direction of the business. The focus of the role will be securing new small works and Planned Preventative Maintenance (PPM) contracts, developing long-term client relationships, and identifying opportunities across a wide range of sectors. Key Responsibilities Identify, develop, and secure new business opportunities for small works and PPM contracts. Build and maintain strong relationships with both new and existing clients. Generate leads and develop a robust pipeline of opportunities. Attend client meetings, networking events, and industry functions. Work closely with operational and technical teams to ensure successful project delivery. Prepare proposals, quotations, and tender submissions where required. Monitor market trends and competitor activity to identify growth opportunities. Target Sectors Opportunities will include, but are not limited to: Schools and Educational Facilities Hospitals and Healthcare Environments Commercial Offices Industrial and Manufacturing Facilities Local Authority and Public Sector Buildings Retail Premises Leisure and Hospitality Venues Warehousing and Distribution Centres Residential Property Portfolios Housing Associations Care Homes Universities and Colleges Data Centres Blue-Chip Corporate Facilities Pharmaceutical Facilities Laboratories and Research Centres Agricultural and Food Production Sites Candidate Requirements Proven track record in a Business Development, Sales, Account Management, or Technical role within the Mechanical Building Services sector. Strong understanding of mechanical services within the construction industry. Demonstrable success in winning new business and developing client relationships. Commercially aware with excellent communication and negotiation skills. Self-motivated, driven, and capable of working independently. Full UK Driving Licence. Must be based within, or have strong knowledge of, the Cambridgeshire area. What's on Offer? Basic salary of £50,000 - £65,000 depending on experience and track record. Attractive bonus and commission structure. Opportunity to shape a newly created role. Genuine career progression with a growing and reputable business. Supportive leadership team and long-term career prospects. Important Information Please note that sponsorship is not available for this position. Applicants must have the unrestricted right to work in the UK at the time of application. Unfortunately, applications requiring visa sponsorship, either now or in the future, cannot be considered. Our client is open-minded regarding background and experience; the key factor is a proven track record within mechanical building services and the ability to generate and convert new business opportunities. If you would like to discuss you application, please contact Harry Severn - (url removed)
An excellent SME Finance Director role - leading financial strategy, reporting and business partnering Your new company Hays are delighted to be exclusively retained by Little & Cull in the search for their new Finance Director.Little & Cull is a leading UK supplier of premium bakery products and prepared dishes, trusted by food service operators across the travel, leisure, hospitality and casual dining sectors. Operating across two production sites in Devon and headquartered just off the A38 in Newton Abbot, the business combines chef-led creativity with strong commercial expertise to deliver food that consistently performs in professional kitchens.With a turnover of approximately £25 million, Little & Cull has built a reputation for innovative, high-quality products supported by responsive, knowledgeable and genuinely personal service. Its extensive portfolio is thoughtfully developed in-house to meet the evolving needs of its food service partners, helping them serve outstanding food with confidence.The company also excels in bespoke product development, working closely with clients to create tailored recipes, formats and flavour profiles that reflect brand identity, operational requirements and emerging trends. Now in its 20th year, Little & Cull continues to demonstrate consistent and sustainable organic growth, testament to its customer focus, culinary expertise and long-standing commitment to great food. Your new role Reporting to the Board, the Finance Director will shape the financial strategy of the business and act as a key commercial partner across Operations, Commercial and Supply Chain. This is a forward-looking, influential leadership role with a focus on strategic insight, commercial performance, investment planning and supporting continued business growth.The Finance Director will hold overarching responsibility for the finance function, leading a team of five. Day-to-day financial reporting and management accounts will be overseen by an experienced Finance Manager, enabling the Finance Director to maintain a broader, more strategic perspective. Key Responsibilities Strategic Leadership Lead and evolve the financial strategy to support sustainable, profitable growth. Provide clear financial insight, challenge and strategic guidance to the CEO and leadership team. Drive long-term planning, scenario modelling and investment appraisal. Support strategic decision-making across product development, pricing, capex and operational planning. Finance Oversight & Governance Hold overall responsibility for financial governance, risk management and control frameworks.Ensure high-quality financial information, with day-to-day reporting led by the Finance Manager.Oversee statutory accounts, audit processes and regulatory compliance. Commercial & Operational Business Partnering Provide insight on customer profitability, product investment and portfolio growth opportunities.Support system improvements, automation and the strengthening of financial processes. Leadership & Team Development Lead and develop a finance team of five, fostering a culture of accountability, high performance and collaboration.Supporting the ongoing development and oversight of the daily finance function.Build strong cross-functional relationships to ensure finance is seen as a proactive and valued business partner. What you'll need to succeed Fully qualified accountant (ACA, ACCA, CIMA). Proven experience as a Finance Director or senior finance leader in light manufacturing, FMCG or ideally food production within a similarly sized organisation. Strong commercial acumen, with the ability to influence and shape business direction. Comfortable operating in a demanding, fast-moving, entrepreneurial environment. Demonstrated ability to lead, develop and motivate teams and partner senior leaders. What you'll get in return A strategic, career-defining role within a respected, high-growth food producer.The opportunity to shape financial strategy and influence long-term business direction.A collaborative, agile working environment where your impact will be visible.Competitive salary, executive package and genuine progression potential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact for a confidential conversation. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 24, 2026
Full time
An excellent SME Finance Director role - leading financial strategy, reporting and business partnering Your new company Hays are delighted to be exclusively retained by Little & Cull in the search for their new Finance Director.Little & Cull is a leading UK supplier of premium bakery products and prepared dishes, trusted by food service operators across the travel, leisure, hospitality and casual dining sectors. Operating across two production sites in Devon and headquartered just off the A38 in Newton Abbot, the business combines chef-led creativity with strong commercial expertise to deliver food that consistently performs in professional kitchens.With a turnover of approximately £25 million, Little & Cull has built a reputation for innovative, high-quality products supported by responsive, knowledgeable and genuinely personal service. Its extensive portfolio is thoughtfully developed in-house to meet the evolving needs of its food service partners, helping them serve outstanding food with confidence.The company also excels in bespoke product development, working closely with clients to create tailored recipes, formats and flavour profiles that reflect brand identity, operational requirements and emerging trends. Now in its 20th year, Little & Cull continues to demonstrate consistent and sustainable organic growth, testament to its customer focus, culinary expertise and long-standing commitment to great food. Your new role Reporting to the Board, the Finance Director will shape the financial strategy of the business and act as a key commercial partner across Operations, Commercial and Supply Chain. This is a forward-looking, influential leadership role with a focus on strategic insight, commercial performance, investment planning and supporting continued business growth.The Finance Director will hold overarching responsibility for the finance function, leading a team of five. Day-to-day financial reporting and management accounts will be overseen by an experienced Finance Manager, enabling the Finance Director to maintain a broader, more strategic perspective. Key Responsibilities Strategic Leadership Lead and evolve the financial strategy to support sustainable, profitable growth. Provide clear financial insight, challenge and strategic guidance to the CEO and leadership team. Drive long-term planning, scenario modelling and investment appraisal. Support strategic decision-making across product development, pricing, capex and operational planning. Finance Oversight & Governance Hold overall responsibility for financial governance, risk management and control frameworks.Ensure high-quality financial information, with day-to-day reporting led by the Finance Manager.Oversee statutory accounts, audit processes and regulatory compliance. Commercial & Operational Business Partnering Provide insight on customer profitability, product investment and portfolio growth opportunities.Support system improvements, automation and the strengthening of financial processes. Leadership & Team Development Lead and develop a finance team of five, fostering a culture of accountability, high performance and collaboration.Supporting the ongoing development and oversight of the daily finance function.Build strong cross-functional relationships to ensure finance is seen as a proactive and valued business partner. What you'll need to succeed Fully qualified accountant (ACA, ACCA, CIMA). Proven experience as a Finance Director or senior finance leader in light manufacturing, FMCG or ideally food production within a similarly sized organisation. Strong commercial acumen, with the ability to influence and shape business direction. Comfortable operating in a demanding, fast-moving, entrepreneurial environment. Demonstrated ability to lead, develop and motivate teams and partner senior leaders. What you'll get in return A strategic, career-defining role within a respected, high-growth food producer.The opportunity to shape financial strategy and influence long-term business direction.A collaborative, agile working environment where your impact will be visible.Competitive salary, executive package and genuine progression potential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact for a confidential conversation. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
New Business Manager City of London Flexible Workspace Provider £40,000 - £42,500 We re working with a fast-growing operator in the flexible workspace sector, known for design-led environments, strong member communities, and a premium hospitality-driven approach to workspaces. This is a high-impact New Business / Sales Manager role focused on driving occupancy, revenue growth, and pipeline conversion across a portfolio of premium workspaces. You ll own the full sales cycle: from lead generation and broker engagement through to negotiation, deal closure, and seamless handover to operations. This is a commercially focused role where relationship-building, market awareness, and closing ability are critical. Key Responsibilities Drive new business across a portfolio of managed workspaces Manage end-to-end sales process including viewings, negotiation, and contract completion Build and maintain strong relationships with brokers, agents, and corporate clients Develop targeted sales strategies to maximise occupancy and revenue performance Monitor market trends, competitor activity, and pricing dynamics Collaborate with internal teams to ensure smooth onboarding and client experience Produce accurate pipeline reporting and forecast data for leadership teams What we re looking for Proven track record in B2B sales, ideally within flexible workspace, real estate, hospitality, or high-value service environments Strong ability to manage a sales pipeline and close deals independently Confident relationship builder with brokers, agents, and corporate stakeholders Commercially driven with strong negotiation skills Comfortable in a fast-paced, target-driven environment Experience with CRM systems (Salesforce advantageous) Why this role? Opportunity to join a rapidly expanding, design-led workspace operator High autonomy and ownership over your territory and pipeline Strong brand presence in the London commercial property market Exposure to senior stakeholders and strategic growth initiatives
Jun 24, 2026
Full time
New Business Manager City of London Flexible Workspace Provider £40,000 - £42,500 We re working with a fast-growing operator in the flexible workspace sector, known for design-led environments, strong member communities, and a premium hospitality-driven approach to workspaces. This is a high-impact New Business / Sales Manager role focused on driving occupancy, revenue growth, and pipeline conversion across a portfolio of premium workspaces. You ll own the full sales cycle: from lead generation and broker engagement through to negotiation, deal closure, and seamless handover to operations. This is a commercially focused role where relationship-building, market awareness, and closing ability are critical. Key Responsibilities Drive new business across a portfolio of managed workspaces Manage end-to-end sales process including viewings, negotiation, and contract completion Build and maintain strong relationships with brokers, agents, and corporate clients Develop targeted sales strategies to maximise occupancy and revenue performance Monitor market trends, competitor activity, and pricing dynamics Collaborate with internal teams to ensure smooth onboarding and client experience Produce accurate pipeline reporting and forecast data for leadership teams What we re looking for Proven track record in B2B sales, ideally within flexible workspace, real estate, hospitality, or high-value service environments Strong ability to manage a sales pipeline and close deals independently Confident relationship builder with brokers, agents, and corporate stakeholders Commercially driven with strong negotiation skills Comfortable in a fast-paced, target-driven environment Experience with CRM systems (Salesforce advantageous) Why this role? Opportunity to join a rapidly expanding, design-led workspace operator High autonomy and ownership over your territory and pipeline Strong brand presence in the London commercial property market Exposure to senior stakeholders and strategic growth initiatives
Purchasing & Inventory Manager Salary: 38,000 + Benefits Full-Time Permanent An exciting opportunity has arisen for an experienced Purchasing & Inventory Manager to join a growing hospitality group with a portfolio of unique and well-established hotels and hospitality businesses across the UK. This Purchasing and Inventory Manager positon is a key operational role responsible for overseeing purchasing, inventory management, and stores operations across multiple sites. Working closely with hotel management teams and suppliers, you will ensure stock is procured efficiently, controlled effectively, and managed in line with company standards and compliance requirements. We are looking for a highly organised professional who can drive cost savings, improve stock control processes, and build strong supplier relationships while maintaining exceptional operational standards. Key Responsibilities Manage purchasing activities across all hotel sites, ensuring the best value, quality, and service from suppliers. Source new suppliers, negotiate pricing agreements, and review supplier performance to maximise cost efficiencies. Oversee inventory management processes, ensuring accurate stock levels and minimising waste and losses. Maintain organised, secure, and compliant storerooms, including zoning, labelling, shelving, and stock rotation procedures (FIFO/FEFO). Standardise goods receiving procedures across all sites, ensuring deliveries are checked against purchase orders and accurately recorded. Implement and monitor robust stock control systems, including requisitions, stock movement records, cycle counts, and annual stocktakes. Ensure appropriate security controls are in place for all stock areas, particularly high-value items. Produce inventory and purchasing reports, identifying trends, opportunities for savings, and areas for operational improvement. Work collaboratively with operational teams to forecast stock requirements and support business needs. Drive continuous improvement initiatives across purchasing, inventory, and stores management processes. About You Experience in purchasing, inventory control, stores management, or supply chain operations. Hospitality, hotel, food service, or multi-site experience is highly desirable. Strong negotiation and supplier management skills. Excellent organisational skills with exceptional attention to detail. Confident using stock management systems and Microsoft Office applications. Analytical and commercially aware, with the ability to identify cost-saving opportunities. A proactive, hands-on approach with the ability to manage multiple priorities effectively. What's on Offer? Competitive salary of 38,000 per annum Opportunity to join a growing and ambitious hospitality business Career development and progression opportunities Supportive and collaborative working environment If you have the experience and skills for this Purchasing & Inventory Manager positon and are looking for a fantastic new opportunity, please apply now!
Jun 24, 2026
Full time
Purchasing & Inventory Manager Salary: 38,000 + Benefits Full-Time Permanent An exciting opportunity has arisen for an experienced Purchasing & Inventory Manager to join a growing hospitality group with a portfolio of unique and well-established hotels and hospitality businesses across the UK. This Purchasing and Inventory Manager positon is a key operational role responsible for overseeing purchasing, inventory management, and stores operations across multiple sites. Working closely with hotel management teams and suppliers, you will ensure stock is procured efficiently, controlled effectively, and managed in line with company standards and compliance requirements. We are looking for a highly organised professional who can drive cost savings, improve stock control processes, and build strong supplier relationships while maintaining exceptional operational standards. Key Responsibilities Manage purchasing activities across all hotel sites, ensuring the best value, quality, and service from suppliers. Source new suppliers, negotiate pricing agreements, and review supplier performance to maximise cost efficiencies. Oversee inventory management processes, ensuring accurate stock levels and minimising waste and losses. Maintain organised, secure, and compliant storerooms, including zoning, labelling, shelving, and stock rotation procedures (FIFO/FEFO). Standardise goods receiving procedures across all sites, ensuring deliveries are checked against purchase orders and accurately recorded. Implement and monitor robust stock control systems, including requisitions, stock movement records, cycle counts, and annual stocktakes. Ensure appropriate security controls are in place for all stock areas, particularly high-value items. Produce inventory and purchasing reports, identifying trends, opportunities for savings, and areas for operational improvement. Work collaboratively with operational teams to forecast stock requirements and support business needs. Drive continuous improvement initiatives across purchasing, inventory, and stores management processes. About You Experience in purchasing, inventory control, stores management, or supply chain operations. Hospitality, hotel, food service, or multi-site experience is highly desirable. Strong negotiation and supplier management skills. Excellent organisational skills with exceptional attention to detail. Confident using stock management systems and Microsoft Office applications. Analytical and commercially aware, with the ability to identify cost-saving opportunities. A proactive, hands-on approach with the ability to manage multiple priorities effectively. What's on Offer? Competitive salary of 38,000 per annum Opportunity to join a growing and ambitious hospitality business Career development and progression opportunities Supportive and collaborative working environment If you have the experience and skills for this Purchasing & Inventory Manager positon and are looking for a fantastic new opportunity, please apply now!
Job Title: Project Manager Location: Manchester Salary: 65,000 Industry: Fit Out We are supporting a long-standing, successful client of ours to source an experienced and competent Project Manager due to continued growth and expansion across their project portfolio. This is an exciting opportunity to join a well-established fit-out contractor with a strong reputation for delivering high-quality commercial, retail, hospitality, and workplace refurbishment projects throughout the UK. Job Overview We are currently recruiting for a Project Manager to join our client's growing team. This is an excellent opportunity for someone with proven fit-out project delivery experience and strong leadership skills who is looking to progress their career with a dynamic and forward-thinking organisation. The successful candidate will be responsible for managing multiple fit-out projects with values up to 1 million, ensuring delivery on time, within budget, and to the highest standards of quality and client satisfaction. Key Responsibilities Manage fit-out projects from pre-construction through to completion and handover. Coordinate subcontractors, suppliers, site teams, and stakeholders to ensure smooth project delivery. Monitor project programmes, budgets, and resources, implementing corrective actions where required. Ensure all works are carried out in accordance with health and safety regulations and company procedures. Maintain strong client relationships, providing regular project updates and ensuring exceptional customer satisfaction. Requirements Proven experience as a Project Manager within the fit-out, refurbishment, or interior construction sector. Demonstrable track record of successfully delivering projects valued up to 1 million. SMSTS, CSCS, and First Aid certification preferred. Strong commercial awareness and project planning capabilities. Ability to manage multiple stakeholders and deliver projects within tight deadlines. Benefits Competitive salary and bonus opportunities. Company vehicle or car allowance. Mobile phone and laptop provided. Ongoing training and professional development. Pension scheme and generous holiday allowance. Supportive team environment with clear career progression opportunities. If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly.
Jun 24, 2026
Full time
Job Title: Project Manager Location: Manchester Salary: 65,000 Industry: Fit Out We are supporting a long-standing, successful client of ours to source an experienced and competent Project Manager due to continued growth and expansion across their project portfolio. This is an exciting opportunity to join a well-established fit-out contractor with a strong reputation for delivering high-quality commercial, retail, hospitality, and workplace refurbishment projects throughout the UK. Job Overview We are currently recruiting for a Project Manager to join our client's growing team. This is an excellent opportunity for someone with proven fit-out project delivery experience and strong leadership skills who is looking to progress their career with a dynamic and forward-thinking organisation. The successful candidate will be responsible for managing multiple fit-out projects with values up to 1 million, ensuring delivery on time, within budget, and to the highest standards of quality and client satisfaction. Key Responsibilities Manage fit-out projects from pre-construction through to completion and handover. Coordinate subcontractors, suppliers, site teams, and stakeholders to ensure smooth project delivery. Monitor project programmes, budgets, and resources, implementing corrective actions where required. Ensure all works are carried out in accordance with health and safety regulations and company procedures. Maintain strong client relationships, providing regular project updates and ensuring exceptional customer satisfaction. Requirements Proven experience as a Project Manager within the fit-out, refurbishment, or interior construction sector. Demonstrable track record of successfully delivering projects valued up to 1 million. SMSTS, CSCS, and First Aid certification preferred. Strong commercial awareness and project planning capabilities. Ability to manage multiple stakeholders and deliver projects within tight deadlines. Benefits Competitive salary and bonus opportunities. Company vehicle or car allowance. Mobile phone and laptop provided. Ongoing training and professional development. Pension scheme and generous holiday allowance. Supportive team environment with clear career progression opportunities. If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly.
Temporary role - Lettings Manager/ event management/ About the RoleWe are seeking an ambitious and commercially minded Lettings & Events Manager to lead the development and delivery of a school trust's income-generating activities.This is a unique opportunity to shape and grow a diverse portfolio of lettings and events-from 4G sports pitches and facilities hire to wedding and community event venues-while ensuring day-to-day operations continue to run smoothly.You will take ownership of reviewing and enhancing the existing commercial strategy, improving processes and systems, and unlocking new revenue opportunities across our estate.Key Responsibilities Lead and manage all aspects of lettings and event operations across the trust Review and overhaul current commercial strategy, pricing models, and processes Drive income growth through improved utilisation of facilities, including sports pitches and venue spaces Develop and promote event offerings (e.g. weddings, corporate hire, community events) Maintain and improve customer experience, from initial enquiry through to delivery Ensure compliance with safeguarding, health & safety, and regulatory requirements Build strong relationships with internal stakeholders, local communities, and external partners Manage bookings, staffing, contracts, invoicing, and reporting, ensuring efficient systems and controls Identify new commercial opportunities aligned with the trust's values and wider community impact About YouWe are looking for a proactive and innovative individual with a strong commercial mindset. You may come from a property, lettings, hospitality, leisure, or events background.You will bring: Proven experience in lettings, property management, events, or venue hire Strong commercial acumen and a track record of driving revenue growth Experience reviewing and improving processes, systems, or business strategy Excellent organisational skills with the ability to balance operational delivery and strategic change Strong stakeholder management and communication skills A hands-on approach with the ability to "keep the wheels turning" while implementing improvements Desirable: Experience working in a school, trust, public sector, leisure environment within commercial income Knowledge of sports facility management or event venue operations What you'll get in return This is a temporary contract for up to 6 months, working across mufti sites in Leicestershire with Hybrid working It is paid on an hourly basis. This role is subject to an enhanced DBS check. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 24, 2026
Seasonal
Temporary role - Lettings Manager/ event management/ About the RoleWe are seeking an ambitious and commercially minded Lettings & Events Manager to lead the development and delivery of a school trust's income-generating activities.This is a unique opportunity to shape and grow a diverse portfolio of lettings and events-from 4G sports pitches and facilities hire to wedding and community event venues-while ensuring day-to-day operations continue to run smoothly.You will take ownership of reviewing and enhancing the existing commercial strategy, improving processes and systems, and unlocking new revenue opportunities across our estate.Key Responsibilities Lead and manage all aspects of lettings and event operations across the trust Review and overhaul current commercial strategy, pricing models, and processes Drive income growth through improved utilisation of facilities, including sports pitches and venue spaces Develop and promote event offerings (e.g. weddings, corporate hire, community events) Maintain and improve customer experience, from initial enquiry through to delivery Ensure compliance with safeguarding, health & safety, and regulatory requirements Build strong relationships with internal stakeholders, local communities, and external partners Manage bookings, staffing, contracts, invoicing, and reporting, ensuring efficient systems and controls Identify new commercial opportunities aligned with the trust's values and wider community impact About YouWe are looking for a proactive and innovative individual with a strong commercial mindset. You may come from a property, lettings, hospitality, leisure, or events background.You will bring: Proven experience in lettings, property management, events, or venue hire Strong commercial acumen and a track record of driving revenue growth Experience reviewing and improving processes, systems, or business strategy Excellent organisational skills with the ability to balance operational delivery and strategic change Strong stakeholder management and communication skills A hands-on approach with the ability to "keep the wheels turning" while implementing improvements Desirable: Experience working in a school, trust, public sector, leisure environment within commercial income Knowledge of sports facility management or event venue operations What you'll get in return This is a temporary contract for up to 6 months, working across mufti sites in Leicestershire with Hybrid working It is paid on an hourly basis. This role is subject to an enhanced DBS check. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
UK Facilities Manager (120+ sites) £90-95K basic + package. One of the UK's leading entertainment and hospitality groups is looking for a UK and Ireland Facilities Manager. This company are a household name with over 120 sites. The primary purpose of this role is to provide strategic leadership of the UK&I Facilities Management (FM) function across the property portfolio, ensuring the protection of asset value, regulatory compliance, operational integrity, and long-term estate performance. Through robust governance of the outsourced FM partner, the role is accountable for delivering safe, compliant, and welcoming environments, while driving operational excellence and commercial efficiency. It also plays a key role in supporting the successful delivery of business-critical projects and wider organisational initiatives. The role holder retains overall accountability for regional CAPEX and OPEX budgets, asset life cycle management, and FM service performance. In addition, they are responsible for leading, developing, and inspiring a high-performing internal FM team to deliver best-in-class outcomes across the estate. Key Accountabilities Strategic Leadership Define and deliver the UK&I Facilities Management strategy, ensuring the protection, compliance, operational performance and long-term value of the property portfolio. Lead, develop and mentor a high-performing team of Facilities Management professionals, fostering a culture of accountability, continuous improvement and operational excellence. Drive consistency, best practice and standardisation across all sites, ensuring safe, compliant and welcoming environments for customers and colleagues. Act as the senior Facilities Management lead and trusted advisor to Property, Operations and other key business stakeholders, influencing decision-making and supporting the achievement of wider business objectives. Build strong relationships across the business and with external partners, ensuring effective service delivery and acting as the senior point of escalation for complex operational and facilities-related matters. Identify opportunities to improve operational efficiency, optimise asset performance and maximise value across the estate through effective facilities management practices. Ensure Facilities Management support is provided for all capital projects, including new openings Contract & Supplier Management Govern the performance of the outsourced primary integrated FM provider. Manage complex commercial contracts through robust KPI and SLA frameworks. Conduct regular strategic performance reviews with third-party leadership teams. Mitigate supplier risks through proactive contract compliance and regular auditing. Direct procurement and retendering processes for major outsourced contracts. Develop and maintain effective relationships with key suppliers, contractors and service partners to ensure the delivery of high-quality, cost-effective services across the estate. Lead commercial negotiations, contract reviews and supplier performance improvement initiatives to maximise value, service quality and operational effectiveness. Lead the development and implementation of energy, utilities and sustainability initiatives to optimise consumption, reduce environmental impact and support business objectives. Ensure all outsourced contracts deliver best value through regular benchmarking, market testing and continuous performance evaluation. Manage all legislative reporting in connection with UK Government and EU Schemes including but not limited to CRC (Carbon Reduction Commitment) and ESOS (Energy Savings Opportunity Scheme). Financial Planning & Budgetary Control Account for the meticulous management of all regional CAPEX and OPEX. Delegate the c10% operational budget allocated to the internal FM team. Deliver accurate financial forecasting, variance analysis, and regular cost reporting including proposing annual budgets to the Director of Operations/Head of Finance for sign off. Collate, evaluate and analyse relevant financial, operational and asset performance data to support budget planning, investment decisions and business recommendations. Prepare and present cost evaluations, investment appraisals and business cases to support effective decision-making and capital expenditure planning. Optimise life cycle replacement spend across the property estate. Identify opportunities to improve cost efficiency, optimise resource allocation and maximise value across the property portfolio. Work closely with Finance to ensure robust financial controls, accurate forecasting, accruals and reporting processes are maintained. Governance, Compliance & Operations Ensure full statutory compliance with UK&I health and safety regulations, building compliance requirements and all relevant statutory inspection and certification obligations. Oversee asset management strategies to maximise building and equipment lifespans, ensuring effective life cycle planning, preventative maintenance and asset performance across the estate. Establish and maintain robust governance frameworks, policies, processes and audit controls to ensure compliance, operational consistency and risk mitigation across all sites. Maintain robust business continuity and disaster recovery plans for all sites. Provide strategic oversight of risk management activities, ensuring operational, compliance and This position is based in central London for 2/3 day a week with travel to sites as and a when required. The basic salary is in the region of £90-95K basic + bonus + excellent package. This is a wonderful opportunity to work for one of the largest UK entertainment and hospitality groups with a fabulous estate.
Jun 24, 2026
Full time
UK Facilities Manager (120+ sites) £90-95K basic + package. One of the UK's leading entertainment and hospitality groups is looking for a UK and Ireland Facilities Manager. This company are a household name with over 120 sites. The primary purpose of this role is to provide strategic leadership of the UK&I Facilities Management (FM) function across the property portfolio, ensuring the protection of asset value, regulatory compliance, operational integrity, and long-term estate performance. Through robust governance of the outsourced FM partner, the role is accountable for delivering safe, compliant, and welcoming environments, while driving operational excellence and commercial efficiency. It also plays a key role in supporting the successful delivery of business-critical projects and wider organisational initiatives. The role holder retains overall accountability for regional CAPEX and OPEX budgets, asset life cycle management, and FM service performance. In addition, they are responsible for leading, developing, and inspiring a high-performing internal FM team to deliver best-in-class outcomes across the estate. Key Accountabilities Strategic Leadership Define and deliver the UK&I Facilities Management strategy, ensuring the protection, compliance, operational performance and long-term value of the property portfolio. Lead, develop and mentor a high-performing team of Facilities Management professionals, fostering a culture of accountability, continuous improvement and operational excellence. Drive consistency, best practice and standardisation across all sites, ensuring safe, compliant and welcoming environments for customers and colleagues. Act as the senior Facilities Management lead and trusted advisor to Property, Operations and other key business stakeholders, influencing decision-making and supporting the achievement of wider business objectives. Build strong relationships across the business and with external partners, ensuring effective service delivery and acting as the senior point of escalation for complex operational and facilities-related matters. Identify opportunities to improve operational efficiency, optimise asset performance and maximise value across the estate through effective facilities management practices. Ensure Facilities Management support is provided for all capital projects, including new openings Contract & Supplier Management Govern the performance of the outsourced primary integrated FM provider. Manage complex commercial contracts through robust KPI and SLA frameworks. Conduct regular strategic performance reviews with third-party leadership teams. Mitigate supplier risks through proactive contract compliance and regular auditing. Direct procurement and retendering processes for major outsourced contracts. Develop and maintain effective relationships with key suppliers, contractors and service partners to ensure the delivery of high-quality, cost-effective services across the estate. Lead commercial negotiations, contract reviews and supplier performance improvement initiatives to maximise value, service quality and operational effectiveness. Lead the development and implementation of energy, utilities and sustainability initiatives to optimise consumption, reduce environmental impact and support business objectives. Ensure all outsourced contracts deliver best value through regular benchmarking, market testing and continuous performance evaluation. Manage all legislative reporting in connection with UK Government and EU Schemes including but not limited to CRC (Carbon Reduction Commitment) and ESOS (Energy Savings Opportunity Scheme). Financial Planning & Budgetary Control Account for the meticulous management of all regional CAPEX and OPEX. Delegate the c10% operational budget allocated to the internal FM team. Deliver accurate financial forecasting, variance analysis, and regular cost reporting including proposing annual budgets to the Director of Operations/Head of Finance for sign off. Collate, evaluate and analyse relevant financial, operational and asset performance data to support budget planning, investment decisions and business recommendations. Prepare and present cost evaluations, investment appraisals and business cases to support effective decision-making and capital expenditure planning. Optimise life cycle replacement spend across the property estate. Identify opportunities to improve cost efficiency, optimise resource allocation and maximise value across the property portfolio. Work closely with Finance to ensure robust financial controls, accurate forecasting, accruals and reporting processes are maintained. Governance, Compliance & Operations Ensure full statutory compliance with UK&I health and safety regulations, building compliance requirements and all relevant statutory inspection and certification obligations. Oversee asset management strategies to maximise building and equipment lifespans, ensuring effective life cycle planning, preventative maintenance and asset performance across the estate. Establish and maintain robust governance frameworks, policies, processes and audit controls to ensure compliance, operational consistency and risk mitigation across all sites. Maintain robust business continuity and disaster recovery plans for all sites. Provide strategic oversight of risk management activities, ensuring operational, compliance and This position is based in central London for 2/3 day a week with travel to sites as and a when required. The basic salary is in the region of £90-95K basic + bonus + excellent package. This is a wonderful opportunity to work for one of the largest UK entertainment and hospitality groups with a fabulous estate.
Corporate Account & Supply Manager Location: Leicestershire (office-based with travel) Salary: £28,000 - £30,000 Job Type: Full-Time Overview An exciting opportunity has arisen for a commercially driven individual to join a fast-growing business operating within the corporate accommodation and short-term lettings sector. This role is ideal for someone with property, hospitality, or commercial account management experience who is looking to take the next step in their career within a dynamic and expanding organisation. You will play a key role in growing corporate bookings, managing client relationships, and sourcing high-quality accommodation solutions tailored to business clients. The Role This position combines account management, business development, and property sourcing . You will be responsible for managing existing corporate relationships while actively developing new business opportunities. Using your commercial awareness, you will ensure all bookings are delivered profitably, balancing client satisfaction with business margins. You will also build a network of property suppliers, enabling quick turnaround on client requirements. The role is primarily office-based but will involve regular travel for client meetings, networking, and property viewings. Key Responsibilities Build and manage a strong corporate client pipeline, maintaining accurate CRM records Develop new business through networking, partnerships, and outreach Manage and nurture existing client relationships, ensuring high service standards Collaborate with internal teams to generate leads and enhance brand visibility Support marketing initiatives targeting corporate clients and property partners Provide tailored accommodation solutions aligned to client needs and budgets Negotiate rates with property owners and suppliers Ensure all bookings meet profitability targets through effective pricing strategies Conduct market research and monitor competitor activity Source and onboard high-quality properties suitable for corporate accommodation Ensure compliance with legal, regulatory, and company standards Produce regular pipeline and performance reports for senior leadership Candidate Profile Strong commercial mindset with an understanding of pricing, margins, and negotiation Confident communicator with excellent relationship-building skills Experience in property, hospitality, or a B2B commercial role Proven ability to win new business and manage client accounts Highly organised with strong attention to detail Self-motivated and able to work independently Adaptable and solutions-focused in a fast-paced environment Full UK driving licence (preferred due to travel requirements) Key Skills & Experience Account management and business development experience Negotiation and supplier management CRM management and pipeline tracking Market awareness within property or short-term lettings (desirable) What's on Offer Starting base salary of up to £30,000 Opportunity to join a high-growth business with strong career progression Collaborative and supportive team environment Exposure to a premium property portfolio Ongoing development and progression opportunities
Jun 23, 2026
Full time
Corporate Account & Supply Manager Location: Leicestershire (office-based with travel) Salary: £28,000 - £30,000 Job Type: Full-Time Overview An exciting opportunity has arisen for a commercially driven individual to join a fast-growing business operating within the corporate accommodation and short-term lettings sector. This role is ideal for someone with property, hospitality, or commercial account management experience who is looking to take the next step in their career within a dynamic and expanding organisation. You will play a key role in growing corporate bookings, managing client relationships, and sourcing high-quality accommodation solutions tailored to business clients. The Role This position combines account management, business development, and property sourcing . You will be responsible for managing existing corporate relationships while actively developing new business opportunities. Using your commercial awareness, you will ensure all bookings are delivered profitably, balancing client satisfaction with business margins. You will also build a network of property suppliers, enabling quick turnaround on client requirements. The role is primarily office-based but will involve regular travel for client meetings, networking, and property viewings. Key Responsibilities Build and manage a strong corporate client pipeline, maintaining accurate CRM records Develop new business through networking, partnerships, and outreach Manage and nurture existing client relationships, ensuring high service standards Collaborate with internal teams to generate leads and enhance brand visibility Support marketing initiatives targeting corporate clients and property partners Provide tailored accommodation solutions aligned to client needs and budgets Negotiate rates with property owners and suppliers Ensure all bookings meet profitability targets through effective pricing strategies Conduct market research and monitor competitor activity Source and onboard high-quality properties suitable for corporate accommodation Ensure compliance with legal, regulatory, and company standards Produce regular pipeline and performance reports for senior leadership Candidate Profile Strong commercial mindset with an understanding of pricing, margins, and negotiation Confident communicator with excellent relationship-building skills Experience in property, hospitality, or a B2B commercial role Proven ability to win new business and manage client accounts Highly organised with strong attention to detail Self-motivated and able to work independently Adaptable and solutions-focused in a fast-paced environment Full UK driving licence (preferred due to travel requirements) Key Skills & Experience Account management and business development experience Negotiation and supplier management CRM management and pipeline tracking Market awareness within property or short-term lettings (desirable) What's on Offer Starting base salary of up to £30,000 Opportunity to join a high-growth business with strong career progression Collaborative and supportive team environment Exposure to a premium property portfolio Ongoing development and progression opportunities
Sales and Customer Service Executive Location: Manchester, Ardwick Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Manchester Head Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.
Jun 23, 2026
Full time
Sales and Customer Service Executive Location: Manchester, Ardwick Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Manchester Head Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.
Sales and Customer Service Executive Location: Sheffield Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Shefield Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.
Jun 23, 2026
Full time
Sales and Customer Service Executive Location: Sheffield Salary: £14.50 per hour + commission per confirmed conversion Contract: Full-time, Permanent The Role The Sales and Customer Service Executive will sit within the Shefield Office sales function of the Flow Student Accommodation Portfolio and play a pivotal role in handling both the phone and email enquiries to the central sales line and the overflow sales line. You will take ownership of the central sales inbound and outbound enquiries, answering questions from students and parents on their accommodation options within our portfolio, converting them to viewings or moving direct to booking. You will also manage the overflow of enquiries from site, supporting the teams to convert enquiries into viewings and bookings. Working closely with the Group Sales Manager, marketing team and on-site accommodation teams, you will manage the inbound and outbound leads through HubSpot, ensuring timely follow-up, high-quality communication and consistent sales processes. This is a target-driven role focused on great customer service and engagement, sales conversion, and pipeline management. About Flow Student Flow Student is the national student living brand from MCR Property Group, delivering high-quality, experience-led student accommodation across a growing UK portfolio. As we scale our platform, we are strengthening our central sales function to drive occupancy, improve conversion performance and support on-site teams through structured, data-led lead management. Key Responsibilities Lead Management & Conversion Manage and respond to the overflow of inbound phone calls and general enquiries via HubSpot, portals and direct channels. Conduct proactive outbound calls and follow-ups to convert warm leads into confirmed bookings. Ensure all leads are contacted within agreed SLAs. Maintain high conversion rates through consistent follow-up and pipeline management. Support clearing of aged leads and improving response times across the portfolio. CRM & System Management Accurately record all activity within HubSpot. Maintain clean pipeline data to ensure accurate reporting and forecasting. Track lead status, offers issued, bookings and contract progression. Escalate system or process issues where necessary. Portfolio Sales Support Work closely with site-based teams to support property-level occupancy targets. Provide visibility of pipeline performance to the Group Sales Manager. Assist with sales campaigns, offers and tactical pricing initiatives. Support clearing and closing activity during peak letting periods. Communication & Customer Experience Deliver professional, confident and engaging communication via phone and email. Provide accurate product knowledge across all Flow Student properties. Promote the brand values and ensure consistent messaging aligned with marketing campaigns. Ensure a seamless handover to on-site teams once bookings are confirmed. Reporting & Performance Work to clear KPIs and conversion targets. Contribute to weekly pipeline and performance reporting. Identify trends in objections, pricing sensitivity and competitor activity. Support continuous improvement of sales processes. Key Performance Indicators Lead response time Conversion rate (enquiry to booking) Occupancy contribution Pipeline hygiene and CRM accuracy Booking turnaround time Individual commission performance About You Previous experience in sales, telesales, lettings, hospitality or customer conversion roles. Target-driven with a strong focus on achieving results. Friendly and confident communicator, particularly over the phone. Organised and able to manage multiple leads simultaneously. Comfortable working with CRM systems (HubSpot experience desirable). Commercially aware and motivated by performance and commission. Able to work collaboratively with site teams and senior sales leadership. Experience within PBSA, residential lettings or student accommodation would be advantageous but is not essential. What We Offer Peak booking season hours (July-September) Commission payment per confirmed booking. Opportunity to grow within a scaling national student accommodation platform. Exposure to portfolio-wide sales strategy and leadership.
Area Manager / Regional Manager Location: North West / West London Salary: 55,000 basic Bonus: Performance-related bonus Package: Company car or car allowance, pension, private healthcare We're recruiting an experienced Area Manager / Regional Manager to lead a well-established multi-site retail portfolio across the North West / West London region. This is a senior, hands-on leadership role, offering full accountability for people, performance, recruitment, development and commercial delivery across a sizeable regional portfolio. It's ideally suited to a strong multi-site operator who enjoys coaching teams, building capability at scale and driving consistent standards and results across multiple locations. The Role As Area Manager / Regional Manager, you will lead a portfolio of stores across North West / West London, remotely managing a team of store managers and operational leaders across multiple sites. You'll take ownership of recruitment, training, performance and development, while maintaining strong visibility and engagement across the region. You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to a high standard commercially, operationally and from a customer experience perspective. Key Responsibilities People Leadership Line manage and support store managers across multiple locations Take ownership of recruitment, onboarding, training and development within your region Deliver hands-on coaching, mentoring and performance management Build robust development and succession plans Create and sustain a high-performance, values-led culture Commercial & Customer Performance Drive sales, conversion and revenue growth across the area Analyse KPIs and implement targeted improvement plans Champion a customer-first approach aligned to brand standards Act on customer insight and local market trends Identify opportunities to improve performance across the region Operational Excellence Take full accountability for operational standards, compliance and governance Oversee labour planning, rota effectiveness and cost control Ensure strong financial and administrative discipline Maintain consistency, pace and best practice across the region Work closely with senior stakeholders to deliver regional priorities What We're Looking For Proven Area Manager, Regional Manager or multi-site leadership experience within retail, hospitality, leisure, storage or another service-led environment Track record of remote leadership across multiple sites Passionate, hands-on coach with strong people-development capability Commercially astute and confident working with data and KPIs Structured, resilient and people-focused leadership style Comfortable using MS Office and performance reporting tools If you're an Area Manager or Regional Manager based in or around North West / West London and you're looking to take ownership of a high-impact region, develop strong leadership teams and drive consistent commercial performance, we'd love to hear from you. Reference: BBBH36532
Jun 23, 2026
Full time
Area Manager / Regional Manager Location: North West / West London Salary: 55,000 basic Bonus: Performance-related bonus Package: Company car or car allowance, pension, private healthcare We're recruiting an experienced Area Manager / Regional Manager to lead a well-established multi-site retail portfolio across the North West / West London region. This is a senior, hands-on leadership role, offering full accountability for people, performance, recruitment, development and commercial delivery across a sizeable regional portfolio. It's ideally suited to a strong multi-site operator who enjoys coaching teams, building capability at scale and driving consistent standards and results across multiple locations. The Role As Area Manager / Regional Manager, you will lead a portfolio of stores across North West / West London, remotely managing a team of store managers and operational leaders across multiple sites. You'll take ownership of recruitment, training, performance and development, while maintaining strong visibility and engagement across the region. You'll work closely with senior leadership to deliver regional strategy, develop future leaders and ensure every location operates to a high standard commercially, operationally and from a customer experience perspective. Key Responsibilities People Leadership Line manage and support store managers across multiple locations Take ownership of recruitment, onboarding, training and development within your region Deliver hands-on coaching, mentoring and performance management Build robust development and succession plans Create and sustain a high-performance, values-led culture Commercial & Customer Performance Drive sales, conversion and revenue growth across the area Analyse KPIs and implement targeted improvement plans Champion a customer-first approach aligned to brand standards Act on customer insight and local market trends Identify opportunities to improve performance across the region Operational Excellence Take full accountability for operational standards, compliance and governance Oversee labour planning, rota effectiveness and cost control Ensure strong financial and administrative discipline Maintain consistency, pace and best practice across the region Work closely with senior stakeholders to deliver regional priorities What We're Looking For Proven Area Manager, Regional Manager or multi-site leadership experience within retail, hospitality, leisure, storage or another service-led environment Track record of remote leadership across multiple sites Passionate, hands-on coach with strong people-development capability Commercially astute and confident working with data and KPIs Structured, resilient and people-focused leadership style Comfortable using MS Office and performance reporting tools If you're an Area Manager or Regional Manager based in or around North West / West London and you're looking to take ownership of a high-impact region, develop strong leadership teams and drive consistent commercial performance, we'd love to hear from you. Reference: BBBH36532
ACCOUNT MANAGER - GLOBAL LEADING FLOORING MANUFACTURER - NORTHERN IRELAND Job Description Exciting opportunity to join a global leading manufacturer of carpet tiles and LVT products aligned for commercial refurbishment and new build projects. Fantastic opportunity to join a well respected company known for their excellent innovate products, employee benefits, strong name in the market and lucrative commission scheme. Fantastic opportunities to join a true leader who offers both personal and career progression. The Role The role is to sell the clients range of commercial flooring systems that including carpet tiles and luxury vinyl tiles via specification and end user channels, focusing on projects within the commercial and industrial sector, looking at projects such as hospitals, healthcare, education, hospitality, life science, data centres and hotels to name a few. The role itself will be to target and supply Architects, designers, flooring contractors, main contractors and end users with the companies excellent portfolio of products. The successful candidate will join a very established area with some fantastic clients already within the territory. There will have an aspect of maintaining these accounts along with an element of creating new business. The Area Field sales role covering Northern Ireland. Ideally based in or close to Belfast. The Candidate The client is ideally looking to hear from candidates who have experience of flooring or interior focused products selling to specifiers and designers. The client is also open to hearing from candidates who come from a different product backgrounds but must have excellent knowledge of specification sales. They are looking for someone who is ambitious and target driven who wants to join a business where they can stay longer term and progress. Benefits Company Car, Lucrative uncapped commission scheme, Pension, Private healthcare, mobile, laptop holidays plus bank holidays and other company benefits.
Jun 23, 2026
Full time
ACCOUNT MANAGER - GLOBAL LEADING FLOORING MANUFACTURER - NORTHERN IRELAND Job Description Exciting opportunity to join a global leading manufacturer of carpet tiles and LVT products aligned for commercial refurbishment and new build projects. Fantastic opportunity to join a well respected company known for their excellent innovate products, employee benefits, strong name in the market and lucrative commission scheme. Fantastic opportunities to join a true leader who offers both personal and career progression. The Role The role is to sell the clients range of commercial flooring systems that including carpet tiles and luxury vinyl tiles via specification and end user channels, focusing on projects within the commercial and industrial sector, looking at projects such as hospitals, healthcare, education, hospitality, life science, data centres and hotels to name a few. The role itself will be to target and supply Architects, designers, flooring contractors, main contractors and end users with the companies excellent portfolio of products. The successful candidate will join a very established area with some fantastic clients already within the territory. There will have an aspect of maintaining these accounts along with an element of creating new business. The Area Field sales role covering Northern Ireland. Ideally based in or close to Belfast. The Candidate The client is ideally looking to hear from candidates who have experience of flooring or interior focused products selling to specifiers and designers. The client is also open to hearing from candidates who come from a different product backgrounds but must have excellent knowledge of specification sales. They are looking for someone who is ambitious and target driven who wants to join a business where they can stay longer term and progress. Benefits Company Car, Lucrative uncapped commission scheme, Pension, Private healthcare, mobile, laptop holidays plus bank holidays and other company benefits.
Portfolio Commercial Manager £55,000 - £63,000 Base + Coms London Leading media events business seeks a highly accomplished Portfolio Commercial Manager to join their Hospitality portfolio, leading the commercial sales strategy and delivery across two flagship brands. The Portfolio Commercial Manager will operate as a hands-on "player-manager", responsible for creating and delivering the commercial plan in line with the wider event strategy, while coaching and developing the sales team to drive performance, pipeline growth and revenue delivery. Alongside team leadership, the role will also retain responsibility for key accounts, sponsorship opportunities and new business generation across the portfolio. KEY RESPONSIBILITIES: Lead, manage and train a sales team of 5 sales & senior sales executives. Develop & deliver robust commercial plans that align with wider business objectives, identifying revenue opportunities, setting clear sales targets, and driving strategic initiatives to maximise growth, customer retention, and long-term commercial success. Lead & champion the effective use of the CRM system across the sales team, ensuring accurate data allocation, high-quality pipeline management, accurate reporting and driving customer engagement & commercial performance. Key account and account management. New business development. Floor plan management. KEY EXPERIENCE REQUIRED: Experience within the events (exhibitions) industry a priority. Management of sales team a preference. Self-motivated and performance driven, with a desire to achieve goals and attain commercial success. Ability to demonstrate advanced objection handling, negotiation and closing skills both over the phone and face to face. Great verbal and written communication skills. Excellent organisational skills, with an ability to prioritise tasks and manage workload with effective sales planning. Experience of writing detailed partnership and sponsorship proposals. Knowledge and experience using CRM systems (ideally Hubspot). Ability to nurture strong key client relationships. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 23, 2026
Full time
Portfolio Commercial Manager £55,000 - £63,000 Base + Coms London Leading media events business seeks a highly accomplished Portfolio Commercial Manager to join their Hospitality portfolio, leading the commercial sales strategy and delivery across two flagship brands. The Portfolio Commercial Manager will operate as a hands-on "player-manager", responsible for creating and delivering the commercial plan in line with the wider event strategy, while coaching and developing the sales team to drive performance, pipeline growth and revenue delivery. Alongside team leadership, the role will also retain responsibility for key accounts, sponsorship opportunities and new business generation across the portfolio. KEY RESPONSIBILITIES: Lead, manage and train a sales team of 5 sales & senior sales executives. Develop & deliver robust commercial plans that align with wider business objectives, identifying revenue opportunities, setting clear sales targets, and driving strategic initiatives to maximise growth, customer retention, and long-term commercial success. Lead & champion the effective use of the CRM system across the sales team, ensuring accurate data allocation, high-quality pipeline management, accurate reporting and driving customer engagement & commercial performance. Key account and account management. New business development. Floor plan management. KEY EXPERIENCE REQUIRED: Experience within the events (exhibitions) industry a priority. Management of sales team a preference. Self-motivated and performance driven, with a desire to achieve goals and attain commercial success. Ability to demonstrate advanced objection handling, negotiation and closing skills both over the phone and face to face. Great verbal and written communication skills. Excellent organisational skills, with an ability to prioritise tasks and manage workload with effective sales planning. Experience of writing detailed partnership and sponsorship proposals. Knowledge and experience using CRM systems (ideally Hubspot). Ability to nurture strong key client relationships. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Portfolio Commercial Manager - Hospitality £55,000 - £60,000 Base + Coms London Leading media events business seeks a highly accomplished Portfolio Commercial Manager to join their Hospitality portfolio, leading the commercial sales strategy and delivery across two flagship brands. The Portfolio Commercial Manager will operate as a hands-on "player-manager", responsible for creating and delivering the commercial plan in line with the wider event strategy, while coaching and developing the sales team to drive performance, pipeline growth and revenue delivery. Alongside team leadership, the role will also retain responsibility for key accounts, sponsorship opportunities and new business generation across the portfolio. KEY RESPONSIBILITIES: Lead, manage and train a sales team of 5 sales & senior sales executives. Develop & deliver robust commercial plans that align with wider business objectives, identifying revenue opportunities, setting clear sales targets, and driving strategic initiatives to maximise growth, customer retention, and long-term commercial success. Lead & champion the effective use of the CRM system across the sales team, ensuring accurate data allocation, high-quality pipeline management, accurate reporting and driving customer engagement & commercial performance. Key account and account management. New business development. Floor plan management. KEY EXPERIENCE REQUIRED: Experience within the events (exhibitions) industry a priority. Management of sales team a preference. Self-motivated and performance driven, with a desire to achieve goals and attain commercial success. Ability to demonstrate advanced objection handling, negotiation and closing skills both over the phone and face to face. Great verbal and written communication skills. Excellent organisational skills, with an ability to prioritise tasks and manage workload with effective sales planning. Experience of writing detailed partnership and sponsorship proposals. Knowledge and experience using CRM systems (ideally Hubspot). Ability to nurture strong key client relationships. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
Jun 23, 2026
Full time
Portfolio Commercial Manager - Hospitality £55,000 - £60,000 Base + Coms London Leading media events business seeks a highly accomplished Portfolio Commercial Manager to join their Hospitality portfolio, leading the commercial sales strategy and delivery across two flagship brands. The Portfolio Commercial Manager will operate as a hands-on "player-manager", responsible for creating and delivering the commercial plan in line with the wider event strategy, while coaching and developing the sales team to drive performance, pipeline growth and revenue delivery. Alongside team leadership, the role will also retain responsibility for key accounts, sponsorship opportunities and new business generation across the portfolio. KEY RESPONSIBILITIES: Lead, manage and train a sales team of 5 sales & senior sales executives. Develop & deliver robust commercial plans that align with wider business objectives, identifying revenue opportunities, setting clear sales targets, and driving strategic initiatives to maximise growth, customer retention, and long-term commercial success. Lead & champion the effective use of the CRM system across the sales team, ensuring accurate data allocation, high-quality pipeline management, accurate reporting and driving customer engagement & commercial performance. Key account and account management. New business development. Floor plan management. KEY EXPERIENCE REQUIRED: Experience within the events (exhibitions) industry a priority. Management of sales team a preference. Self-motivated and performance driven, with a desire to achieve goals and attain commercial success. Ability to demonstrate advanced objection handling, negotiation and closing skills both over the phone and face to face. Great verbal and written communication skills. Excellent organisational skills, with an ability to prioritise tasks and manage workload with effective sales planning. Experience of writing detailed partnership and sponsorship proposals. Knowledge and experience using CRM systems (ideally Hubspot). Ability to nurture strong key client relationships. L ipton Media is a specialist media recruitment agency based in London. We specialise in all forms of b2b media sales including conferences, exhibitions, awards, summits, publishing, digital, outdoor, TV, radio and business intelligence. Our clients range from small start-up companies to FTSE 100 and 250 businesses. We work with people at every stage of their career from undergraduates looking for their first entry point into sales to senior managers and directors looking for their next challenge.
About the RoleWe are seeking an ambitious and commercially minded Lettings & Events Manager to lead the development and delivery of a school trust's income-generating activities.This is a unique opportunity to shape and grow a diverse portfolio of lettings and events-from 4G sports pitches and facilities hire to wedding and community event venues-while ensuring day-to-day operations continue to run smoothly.You will take ownership of reviewing and enhancing the existing commercial strategy, improving processes and systems, and unlocking new revenue opportunities across our estate.Key Responsibilities Lead and manage all aspects of lettings and event operations across the trust Review and overhaul current commercial strategy, pricing models, and processes Drive income growth through improved utilisation of facilities, including sports pitches and venue spaces Develop and promote event offerings (e.g. weddings, corporate hire, community events) Maintain and improve customer experience, from initial enquiry through to delivery Ensure compliance with safeguarding, health & safety, and regulatory requirements Build strong relationships with internal stakeholders, local communities, and external partners Manage bookings, staffing, contracts, invoicing, and reporting, ensuring efficient systems and controls Identify new commercial opportunities aligned with the trust's values and wider community impact About YouWe are looking for a proactive and innovative individual with a strong commercial mindset. You may come from a property, lettings, hospitality, leisure, or events background.You will bring: Proven experience in lettings, property management, events, or venue hire Strong commercial acumen and a track record of driving revenue growth Experience reviewing and improving processes, systems, or business strategy Excellent organisational skills with the ability to balance operational delivery and strategic change Strong stakeholder management and communication skills A hands-on approach with the ability to "keep the wheels turning" while implementing improvements Desirable: Experience working in a school, trust, public sector, leisure environment within commercial income Knowledge of sports facility management or event venue operations What you'll get in return This is a temporary contract for up to 6 months, working across mufti sites in Leicestershire with Hybrid working It is paid on an hourly basis.This role is subject to an enhanced DBS check. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 23, 2026
Seasonal
About the RoleWe are seeking an ambitious and commercially minded Lettings & Events Manager to lead the development and delivery of a school trust's income-generating activities.This is a unique opportunity to shape and grow a diverse portfolio of lettings and events-from 4G sports pitches and facilities hire to wedding and community event venues-while ensuring day-to-day operations continue to run smoothly.You will take ownership of reviewing and enhancing the existing commercial strategy, improving processes and systems, and unlocking new revenue opportunities across our estate.Key Responsibilities Lead and manage all aspects of lettings and event operations across the trust Review and overhaul current commercial strategy, pricing models, and processes Drive income growth through improved utilisation of facilities, including sports pitches and venue spaces Develop and promote event offerings (e.g. weddings, corporate hire, community events) Maintain and improve customer experience, from initial enquiry through to delivery Ensure compliance with safeguarding, health & safety, and regulatory requirements Build strong relationships with internal stakeholders, local communities, and external partners Manage bookings, staffing, contracts, invoicing, and reporting, ensuring efficient systems and controls Identify new commercial opportunities aligned with the trust's values and wider community impact About YouWe are looking for a proactive and innovative individual with a strong commercial mindset. You may come from a property, lettings, hospitality, leisure, or events background.You will bring: Proven experience in lettings, property management, events, or venue hire Strong commercial acumen and a track record of driving revenue growth Experience reviewing and improving processes, systems, or business strategy Excellent organisational skills with the ability to balance operational delivery and strategic change Strong stakeholder management and communication skills A hands-on approach with the ability to "keep the wheels turning" while implementing improvements Desirable: Experience working in a school, trust, public sector, leisure environment within commercial income Knowledge of sports facility management or event venue operations What you'll get in return This is a temporary contract for up to 6 months, working across mufti sites in Leicestershire with Hybrid working It is paid on an hourly basis.This role is subject to an enhanced DBS check. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Director of Sales Cambridge, competitive salary This is an exceptional opportunity for a Director of Sales to join an internationally recognised hotel group that is continuing to invest heavily in growth, people and development. My client offers far more than a traditional hotel sales role; this is an opportunity to influence commercial performance, shape sales strategy and play a key role within a high-profile hotel in one of the UK's most vibrant and successful cities. With outstanding internal development programmes and genuine progression opportunities across an expanding international portfolio, this Director of Sales position is ideal for an ambitious hospitality sales professional looking to take the next step in their career. As Director of Sales, you will lead the commercial sales function, driving revenue growth across corporate, meetings, events and leisure segments while developing new business opportunities and strengthening existing relationships. Working closely with the General Manager and Revenue teams, the Director of Sales will have the opportunity to influence pricing strategies, identify new market opportunities and deliver innovative sales initiatives that maximise hotel performance. This role will suit a commercially minded sales leader who enjoys building high-performing teams, creating strategic partnerships and delivering measurable results within a customer-focused hospitality environment. Alongside a rewarding career path, you'll benefit from: Performance-related bonus scheme Extensive career progression opportunities within an international hotel group Industry-leading on-site development programmes £60 employee room rate across group hotels 50% discount on food and beverage across all properties Friends and Family accommodation discounts Additional annual leave for long service Free meals whilst on duty Pension scheme Employee Assistance Programme Cycle to Work Scheme Regular team-building events and staff appreciation initiatives What makes this Director of Sales role particularly exciting is the opportunity to join a business that is renowned for developing talent from within. My client is one of the fastest-growing hotel groups in Europe, with ambitious expansion plans and a strong reputation for investing in its people. The Cambridge hotel is a key property within the portfolio, providing the successful Director of Sales with significant visibility, influence and the chance to contribute to the ongoing success of a market-leading hospitality business. You'll be joining a collaborative leadership team where innovation, ambition and professional development are genuinely encouraged. If you're a driven Director of Sales looking for a role that combines commercial responsibility, career progression and the backing of a highly respected international hotel group, we'd love to hear from you. Apply today to discover more about this exciting Director of Sales opportunity in Cambridge.
Jun 22, 2026
Full time
Director of Sales Cambridge, competitive salary This is an exceptional opportunity for a Director of Sales to join an internationally recognised hotel group that is continuing to invest heavily in growth, people and development. My client offers far more than a traditional hotel sales role; this is an opportunity to influence commercial performance, shape sales strategy and play a key role within a high-profile hotel in one of the UK's most vibrant and successful cities. With outstanding internal development programmes and genuine progression opportunities across an expanding international portfolio, this Director of Sales position is ideal for an ambitious hospitality sales professional looking to take the next step in their career. As Director of Sales, you will lead the commercial sales function, driving revenue growth across corporate, meetings, events and leisure segments while developing new business opportunities and strengthening existing relationships. Working closely with the General Manager and Revenue teams, the Director of Sales will have the opportunity to influence pricing strategies, identify new market opportunities and deliver innovative sales initiatives that maximise hotel performance. This role will suit a commercially minded sales leader who enjoys building high-performing teams, creating strategic partnerships and delivering measurable results within a customer-focused hospitality environment. Alongside a rewarding career path, you'll benefit from: Performance-related bonus scheme Extensive career progression opportunities within an international hotel group Industry-leading on-site development programmes £60 employee room rate across group hotels 50% discount on food and beverage across all properties Friends and Family accommodation discounts Additional annual leave for long service Free meals whilst on duty Pension scheme Employee Assistance Programme Cycle to Work Scheme Regular team-building events and staff appreciation initiatives What makes this Director of Sales role particularly exciting is the opportunity to join a business that is renowned for developing talent from within. My client is one of the fastest-growing hotel groups in Europe, with ambitious expansion plans and a strong reputation for investing in its people. The Cambridge hotel is a key property within the portfolio, providing the successful Director of Sales with significant visibility, influence and the chance to contribute to the ongoing success of a market-leading hospitality business. You'll be joining a collaborative leadership team where innovation, ambition and professional development are genuinely encouraged. If you're a driven Director of Sales looking for a role that combines commercial responsibility, career progression and the backing of a highly respected international hotel group, we'd love to hear from you. Apply today to discover more about this exciting Director of Sales opportunity in Cambridge.
