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director of digital technology
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Director of Digital
Page Executive
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Jun 20, 2026
Full time
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
FEA
Director of Digital Technology
FEA Stevenage, Hertfordshire
Our client is a dynamic and growing organisation with more than 650 staff, an annual turnover of circa £35 million and a thriving community of learners. They deliver high-quality education and training to thousands of students, apprentices and adults each year, helping shape futures while supporting the needs of local employers. Our client is proud of their college, their staff and their students, who make the college such a brilliant place to work and learn. Our client is seeking an exceptional and forward-thinking leader to join the College as Director of Digital Technology, a newly created senior role reporting to the Executive Director of Corporate Services. This is an exciting opportunity to shape and deliver the College's Digital and AI Strategy, ensuring technology investment and innovation support our strategic priorities, learner experience and operational excellence. The successful candidate will drive the development of a modern, secure and inclusive digital environment, championing AI, digital skills and service improvement across both education and business operations. Our client is looking for a highly experienced technology leader with a strong track record of delivering digital strategy and large-scale change within a complex organisation, ideally in education. You will combine strategic vision, technical expertise and excellent stakeholder engagement skills with a passion for innovation and continuous improvement. Our client has appointed FE Associates to support them with the important role. Prior to submitting an application, interested parties are advised to arrange an initial conversation with our lead consultant, by emailing to discuss the role. Closing date: 9am on Wednesday 1 July 2026 Interviews: Thursday 9 July 2026
Jun 20, 2026
Full time
Our client is a dynamic and growing organisation with more than 650 staff, an annual turnover of circa £35 million and a thriving community of learners. They deliver high-quality education and training to thousands of students, apprentices and adults each year, helping shape futures while supporting the needs of local employers. Our client is proud of their college, their staff and their students, who make the college such a brilliant place to work and learn. Our client is seeking an exceptional and forward-thinking leader to join the College as Director of Digital Technology, a newly created senior role reporting to the Executive Director of Corporate Services. This is an exciting opportunity to shape and deliver the College's Digital and AI Strategy, ensuring technology investment and innovation support our strategic priorities, learner experience and operational excellence. The successful candidate will drive the development of a modern, secure and inclusive digital environment, championing AI, digital skills and service improvement across both education and business operations. Our client is looking for a highly experienced technology leader with a strong track record of delivering digital strategy and large-scale change within a complex organisation, ideally in education. You will combine strategic vision, technical expertise and excellent stakeholder engagement skills with a passion for innovation and continuous improvement. Our client has appointed FE Associates to support them with the important role. Prior to submitting an application, interested parties are advised to arrange an initial conversation with our lead consultant, by emailing to discuss the role. Closing date: 9am on Wednesday 1 July 2026 Interviews: Thursday 9 July 2026
Preservica
Systems Administrator
Preservica Southmoor, Oxfordshire
Would you like to work with a trail blazing software house? Maintaining internal and cloud environments and building on your sys admin skillset with support from some of the most talented experts in our sector? We are Preservica and we are changing the way organisations safeguard their digital information. Our projects are at the razor's edge of commercial software solutions addressing the need for smart digital preservation technologies. As a world-leader in digital preservation, our award-winning software is used by leading businesses, archives, libraries, museums and government organisations across the globe. To maintain our growth we believe in hiring strong technical talent and then supporting that talent to grow with us. Right now we are looking for a Systems Administrator with a passion for technical excellence who wants to take their career to the next level and make a real difference to our company. About You A true team player, you are a technology enthusiast who takes pride in maintaining a multitude of systems and resolving users issues. With a passion to learn and build on your knowledge and capabilities especially with new technologies, you communicate well at all levels and through all channels. You will need to be self-motivated, highly organised and able to multitask and prioritise. The Role Your primary role will be to provide internal Help Desk support to 130+ staff, extending to supporting and maintaining our Internal Systems which are mostly cloud hosted, but we also operate a minimal local infrastructure. You will be maintaining our local network including firewall, VPN, Wi-Fi and Active Directory services. Other responsibilities will include administering our Azure and Microsoft 365 environment, managing end user devices and endpoint security, onboarding new starters and helping keep our Information Security Management System records and procedures up to date. As the role evolves there will also be additional project work that requires research, planning and implementation as we evolve the future direction of our Internal Systems. We are also keen to automate any processes that will increase efficiency in the future. Knowledge & Experience: We do not require you to have experience in all the areas listed below but you should have strong working knowledge and experience in some and be keen to learn others. Previous experience of working as part of an IT helpdesk supporting users and managing Windows 10 /11 and Mac devices. Maintaining Microsoft 365 environment including Azure Entra, Exchange, SharePoint and Teams. Managing end user devices with MDM platforms such as Intune / Microsoft Endpoint Management. Day-to-day administration of internal infrastructure including Windows Server, Active Directory, DNS, DHCP, Wi-Fi, VPN and endpoint security. Process automation with scripting using languages like PowerShell and Power Automate. Knowledge of security frameworks and certifications such as BSI 27001 and Cyber Essentials. Experience of managing, investigating and resolving vulnerabilities Package As well as a competitive salary and benefits package, we offer tangible career development opportunities and dedicated training time to support professional growth. The role will require you to be in the office in Abingdon on a regular basis but will incorporate the opportunity to work some time from home once you are up and running. Preservica are an Equal Opportunities Employer
Jun 20, 2026
Full time
Would you like to work with a trail blazing software house? Maintaining internal and cloud environments and building on your sys admin skillset with support from some of the most talented experts in our sector? We are Preservica and we are changing the way organisations safeguard their digital information. Our projects are at the razor's edge of commercial software solutions addressing the need for smart digital preservation technologies. As a world-leader in digital preservation, our award-winning software is used by leading businesses, archives, libraries, museums and government organisations across the globe. To maintain our growth we believe in hiring strong technical talent and then supporting that talent to grow with us. Right now we are looking for a Systems Administrator with a passion for technical excellence who wants to take their career to the next level and make a real difference to our company. About You A true team player, you are a technology enthusiast who takes pride in maintaining a multitude of systems and resolving users issues. With a passion to learn and build on your knowledge and capabilities especially with new technologies, you communicate well at all levels and through all channels. You will need to be self-motivated, highly organised and able to multitask and prioritise. The Role Your primary role will be to provide internal Help Desk support to 130+ staff, extending to supporting and maintaining our Internal Systems which are mostly cloud hosted, but we also operate a minimal local infrastructure. You will be maintaining our local network including firewall, VPN, Wi-Fi and Active Directory services. Other responsibilities will include administering our Azure and Microsoft 365 environment, managing end user devices and endpoint security, onboarding new starters and helping keep our Information Security Management System records and procedures up to date. As the role evolves there will also be additional project work that requires research, planning and implementation as we evolve the future direction of our Internal Systems. We are also keen to automate any processes that will increase efficiency in the future. Knowledge & Experience: We do not require you to have experience in all the areas listed below but you should have strong working knowledge and experience in some and be keen to learn others. Previous experience of working as part of an IT helpdesk supporting users and managing Windows 10 /11 and Mac devices. Maintaining Microsoft 365 environment including Azure Entra, Exchange, SharePoint and Teams. Managing end user devices with MDM platforms such as Intune / Microsoft Endpoint Management. Day-to-day administration of internal infrastructure including Windows Server, Active Directory, DNS, DHCP, Wi-Fi, VPN and endpoint security. Process automation with scripting using languages like PowerShell and Power Automate. Knowledge of security frameworks and certifications such as BSI 27001 and Cyber Essentials. Experience of managing, investigating and resolving vulnerabilities Package As well as a competitive salary and benefits package, we offer tangible career development opportunities and dedicated training time to support professional growth. The role will require you to be in the office in Abingdon on a regular basis but will incorporate the opportunity to work some time from home once you are up and running. Preservica are an Equal Opportunities Employer
Panoramic Associates
Planning Transformation Programme Manager
Panoramic Associates
Planning Transformation Programme Manager South of England (Hybrid) Outside IR35 Fulltime - 2 days in office per week 3 6-month contract Panoramic Associates is currently working with a Local Authority client to facilitate the appointment of an experienced Transformation Manager to lead a Planning Service transformation programme, with a core focus on people, process and systems transformation, including the procurement, selection, and integration of a new digital planning application system. Responsibilities of the Role: Complete the Full Business Case for the planning transformation programme (currently near-complete, with process mapping largely completed and governance in place). Lead the procurement and selection of a new digital planning application system (current system is DEF and no longer considered the right fit; Arcus Global has been explored, but no final decision has been made). Manage the overall planning transformation programme, covering systems, people and process change. Lead stakeholder management across the Planning Directorate and wider programme stakeholders. Report into, and support, the Transformation Board governance structure (already established), providing clear updates, risks, issues and recommendations. To be successful in the role you will have: Proven experience delivering transformation/change programmes within a Local Authority setting (within Planning). Experience leading system procurement/selection and overseeing implementation/integration of a core line-of-business system. Strong understanding of service redesign across people, process and technology. Excellent stakeholder management skills, including working with senior leaders/boards and governance groups. Ability to take ownership of business case completion and drive delivery at pace. Next Steps This role is an initial 3 6-month contract (with potential extension), Outside IR35. You will be required to be in the office 2 days per week, with the remainder remote.
Jun 20, 2026
Contractor
Planning Transformation Programme Manager South of England (Hybrid) Outside IR35 Fulltime - 2 days in office per week 3 6-month contract Panoramic Associates is currently working with a Local Authority client to facilitate the appointment of an experienced Transformation Manager to lead a Planning Service transformation programme, with a core focus on people, process and systems transformation, including the procurement, selection, and integration of a new digital planning application system. Responsibilities of the Role: Complete the Full Business Case for the planning transformation programme (currently near-complete, with process mapping largely completed and governance in place). Lead the procurement and selection of a new digital planning application system (current system is DEF and no longer considered the right fit; Arcus Global has been explored, but no final decision has been made). Manage the overall planning transformation programme, covering systems, people and process change. Lead stakeholder management across the Planning Directorate and wider programme stakeholders. Report into, and support, the Transformation Board governance structure (already established), providing clear updates, risks, issues and recommendations. To be successful in the role you will have: Proven experience delivering transformation/change programmes within a Local Authority setting (within Planning). Experience leading system procurement/selection and overseeing implementation/integration of a core line-of-business system. Strong understanding of service redesign across people, process and technology. Excellent stakeholder management skills, including working with senior leaders/boards and governance groups. Ability to take ownership of business case completion and drive delivery at pace. Next Steps This role is an initial 3 6-month contract (with potential extension), Outside IR35. You will be required to be in the office 2 days per week, with the remainder remote.
Deerfoot Recruitment Solutions Limited
VP - Risk & Control - Technology
Deerfoot Recruitment Solutions Limited City, London
Senior Vice President of Risk & Control for Technology International Banking Group - London EMEA HQ Package: Circa 120,000 Base + Bonus + Generous Benefits Hybrid (3 days a week on-site) close to Moorgate tube As a long-established partner and recipient of a supplier award for our delivery into this international banking group, Deerfoot is assisting with a Senior VP Level opportunity where you can shape risk, governance and control across a major technology function. This is a unique role for a high-calibre practitioner who can bridge the gap between deep technical infrastructure environments and executive board reporting, with a clear trajectory to Director level within 12 to 24 months. This role requires a 50/50 balance between strategic evolution and hands-on execution. Acting as a trusted partner and a robust governance function, you will ensure technical risks are accurately identified and remediated while translating complex data into decision-ready insights for executive leadership. What you'll be doing Driving 50/50 strategy and delivery , working line-by-line with infrastructure Product Owners to challenge, identify, and mitigate risks while building practical end-of-life roadmaps. Governing the Digital Engineering Risk & Control framework , ensuring alignment with wider Technology risk appetite, operational resilience, BCP, and EMEA strategies. Producing high-quality board packs and executive summaries , translating detailed technical risks into concise, high-level reporting for MD-level leadership and risk committees. Partnering with Product, Platform, Cyber Security, IT Risk and Internal Audit teams to assess risks arising from new product implementations and change activities. Managing audits, assurance activity, loss events and control checks across the infrastructure estate, ensuring product teams are held to account. Operating initially as a senior individual contributor with the mandate, capability, and vision to introduce line management and scale the team as the function matures. What you'll need Substantial experience managing risk within IT infrastructure environments (covering the infrastructure stack, networks, and storage) within financial services or a similarly large, regulated estate. The technical credibility and confidence to challenge , ensuring you understand the environment well enough to robustly challenge technical teams and product owners. Exceptional stakeholder management skills , with the ability to navigate smoothly between technical floor-level details and executive-level presentations. Hands-on experience with delivery and execution in a lean team environment; this is a role for a doer who can drive solutions, not a purely advisory consultant. Familiarity with technology risk frameworks, controls, and compliance requirements relevant to a major banking infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal role with massive internal visibility, offering a direct path to a Director position within 12 to 24 months as the department continues its upward growth trajectory. If you are a senior risk professional who misses being close to the detail and wants the autonomy to evolve a function from the ground up, this role offers the perfect balance of strategic influence and tangible delivery. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 20, 2026
Full time
Senior Vice President of Risk & Control for Technology International Banking Group - London EMEA HQ Package: Circa 120,000 Base + Bonus + Generous Benefits Hybrid (3 days a week on-site) close to Moorgate tube As a long-established partner and recipient of a supplier award for our delivery into this international banking group, Deerfoot is assisting with a Senior VP Level opportunity where you can shape risk, governance and control across a major technology function. This is a unique role for a high-calibre practitioner who can bridge the gap between deep technical infrastructure environments and executive board reporting, with a clear trajectory to Director level within 12 to 24 months. This role requires a 50/50 balance between strategic evolution and hands-on execution. Acting as a trusted partner and a robust governance function, you will ensure technical risks are accurately identified and remediated while translating complex data into decision-ready insights for executive leadership. What you'll be doing Driving 50/50 strategy and delivery , working line-by-line with infrastructure Product Owners to challenge, identify, and mitigate risks while building practical end-of-life roadmaps. Governing the Digital Engineering Risk & Control framework , ensuring alignment with wider Technology risk appetite, operational resilience, BCP, and EMEA strategies. Producing high-quality board packs and executive summaries , translating detailed technical risks into concise, high-level reporting for MD-level leadership and risk committees. Partnering with Product, Platform, Cyber Security, IT Risk and Internal Audit teams to assess risks arising from new product implementations and change activities. Managing audits, assurance activity, loss events and control checks across the infrastructure estate, ensuring product teams are held to account. Operating initially as a senior individual contributor with the mandate, capability, and vision to introduce line management and scale the team as the function matures. What you'll need Substantial experience managing risk within IT infrastructure environments (covering the infrastructure stack, networks, and storage) within financial services or a similarly large, regulated estate. The technical credibility and confidence to challenge , ensuring you understand the environment well enough to robustly challenge technical teams and product owners. Exceptional stakeholder management skills , with the ability to navigate smoothly between technical floor-level details and executive-level presentations. Hands-on experience with delivery and execution in a lean team environment; this is a role for a doer who can drive solutions, not a purely advisory consultant. Familiarity with technology risk frameworks, controls, and compliance requirements relevant to a major banking infrastructure environment. Strong line management capability , with the desire to take on people management responsibilities as the team expands. Qualifications Desirable: CRISC, CISA, CISM, ITIL, or equivalent practical experience demonstrating a transition from a technical infrastructure background into risk and control. Why this role stands out This is a pivotal role with massive internal visibility, offering a direct path to a Director position within 12 to 24 months as the department continues its upward growth trajectory. If you are a senior risk professional who misses being close to the detail and wants the autonomy to evolve a function from the ground up, this role offers the perfect balance of strategic influence and tangible delivery. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Martin Veasey Talent Solutions
HR Administrator / HR Coordinator
Martin Veasey Talent Solutions Tewkesbury, Gloucestershire
HR ADMINISTRATOR / HR COORDINATOR Interim to Permanent Opportunity 30,000 - 35,000 + Benefits + Genuine Career Development Tewkesbury, Gloucestershire Growing Engineering & Manufacturing Group HR Transformation Programme Broad Employee Lifecycle Exposure Strong Potential for Permanent Appointment Are you an organised, proactive and highly capable HR Administrator looking for far more than a traditional administrative role? Would you like the opportunity to work directly with an experienced HR Director, support the development of a growing HR function and gain exposure to a broad range of HR activities across a successful engineering and manufacturing group? If so, this could be the opportunity you have been waiting for. This Is Not a Typical HR Administrator Position This is a newly created role designed to support a growing HR function during an exciting period of organisational growth, transformation and investment. The business is expanding its HR capability and is investing heavily in: People and organisational development Digital transformation HR systems and automation Employee engagement initiatives Leadership development Recruitment and onboarding processes Continuous improvement programmes As a result, there is now a requirement for a highly organised HR Administrator / HR Coordinator who can become a trusted support partner within the HR team and help build the infrastructure required to support future growth. Initially offered as a six-month fixed-term contract, there is a genuine opportunity for the role to become permanent as the HR function continues to evolve. Why This Opportunity Is Different Unlike many HR Administration positions that focus purely on processing paperwork and maintaining records, this role offers unusually broad exposure across the full employee lifecycle. Working closely with the Group HR Director and supporting a newly appointed Site HR Officer, you will become involved in: Recruitment and onboarding Employee relations administration Performance management processes Appraisal coordination HR reporting and analytics HR systems administration Payroll support Employee engagement initiatives HR transformation projects Process improvement and automation activities You will gain valuable exposure to both operational and strategic HR activities whilst developing your career within a growing organisation. The Business Environment The organisation operates within a fast-paced engineering and manufacturing environment supporting customers across highly technical and demanding sectors. The workforce includes: Manufacturing and production employees Engineering and technical specialists Quality and compliance professionals Commercial and support teams Senior leadership stakeholders This creates a diverse and engaging HR environment where no two days are ever the same. You will have the opportunity to work across both blue-collar and white-collar employee populations and gain experience that many HR professionals only acquire much later in their careers. What You'll Be Doing HR Administration Producing contracts, offer letters and employment documentation Maintaining employee records and personnel files Managing onboarding administration Coordinating probation reviews Supporting HR compliance activities Managing confidential employee information Recruitment & Onboarding Scheduling interviews Coordinating candidate communications Supporting recruitment campaigns Preparing onboarding documentation Coordinating induction activities Employee Relations Support You will play an important role supporting employee relations processes by: Coordinating disciplinary and grievance meetings Preparing documentation Taking confidential notes Producing correspondence and letters Maintaining case records and trackers You do not need to have led employee relations cases yourself, but you should understand how these processes work and be comfortable supporting them administratively. Executive & Coordination Support A key part of the role will involve supporting a busy HR function through: Complex diary management Appraisal scheduling Meeting coordination Action tracking Managing key HR deadlines Supporting wider HR projects HR Systems & Automation One of the most exciting aspects of this opportunity is the exposure to technology and process improvement initiatives. You will have the opportunity to support: HR process automation Digital transformation projects Workflow improvements System implementation activities AI-enabled administrative processes Continuous improvement initiatives This is an excellent opportunity for somebody interested in the future of HR technology and modern ways of working. Who We're Looking For We are interested in speaking with candidates from backgrounds including: HR Administrator HR Assistant HR Coordinator Recruitment Coordinator Talent Acquisition Coordinator Payroll Administrator Executive Assistant Personal Assistant Office Manager Business Support Manager Operations Administrator You may be CIPD qualified, studying towards a qualification or possess equivalent practical experience. Most importantly, you will be: Highly organised Detail orientated Proactive and self-motivated Comfortable working at pace Professional and discreet Confident managing multiple priorities Able to build strong working relationships Eager to learn and develop The Ideal Candidate Will Have Previous HR administration experience Experience producing contracts and HR documentation Strong organisational and diary management skills Experience maintaining confidential records Excellent communication skills Strong Microsoft Office capability Understanding of employee lifecycle processes Additional experience supporting employee relations, payroll administration or HR systems would be advantageous but is not essential. Career Development Opportunity This role offers a genuine opportunity to build your HR career within a growing organisation. You will work directly alongside experienced HR professionals and gain exposure to: Employee relations Recruitment HR operations HR systems Payroll administration Organisational development HR transformation projects Future progression opportunities may include: HR Coordinator HR Officer Payroll & HR Coordinator HR Advisor What's On Offer? 30,000 - 35,000 Basic Salary Plus: Benefits package Professional development opportunities Exposure to senior leadership Broad HR experience HR transformation project involvement Strong mentoring and support Genuine opportunity for a permanent position Long-term career progression potential If you are looking for an HR role that offers far more than administration and want to be part of a growing organisation investing heavily in its people, systems and future development, we would be delighted to hear from you. Ref: (phone number removed)
Jun 20, 2026
Seasonal
HR ADMINISTRATOR / HR COORDINATOR Interim to Permanent Opportunity 30,000 - 35,000 + Benefits + Genuine Career Development Tewkesbury, Gloucestershire Growing Engineering & Manufacturing Group HR Transformation Programme Broad Employee Lifecycle Exposure Strong Potential for Permanent Appointment Are you an organised, proactive and highly capable HR Administrator looking for far more than a traditional administrative role? Would you like the opportunity to work directly with an experienced HR Director, support the development of a growing HR function and gain exposure to a broad range of HR activities across a successful engineering and manufacturing group? If so, this could be the opportunity you have been waiting for. This Is Not a Typical HR Administrator Position This is a newly created role designed to support a growing HR function during an exciting period of organisational growth, transformation and investment. The business is expanding its HR capability and is investing heavily in: People and organisational development Digital transformation HR systems and automation Employee engagement initiatives Leadership development Recruitment and onboarding processes Continuous improvement programmes As a result, there is now a requirement for a highly organised HR Administrator / HR Coordinator who can become a trusted support partner within the HR team and help build the infrastructure required to support future growth. Initially offered as a six-month fixed-term contract, there is a genuine opportunity for the role to become permanent as the HR function continues to evolve. Why This Opportunity Is Different Unlike many HR Administration positions that focus purely on processing paperwork and maintaining records, this role offers unusually broad exposure across the full employee lifecycle. Working closely with the Group HR Director and supporting a newly appointed Site HR Officer, you will become involved in: Recruitment and onboarding Employee relations administration Performance management processes Appraisal coordination HR reporting and analytics HR systems administration Payroll support Employee engagement initiatives HR transformation projects Process improvement and automation activities You will gain valuable exposure to both operational and strategic HR activities whilst developing your career within a growing organisation. The Business Environment The organisation operates within a fast-paced engineering and manufacturing environment supporting customers across highly technical and demanding sectors. The workforce includes: Manufacturing and production employees Engineering and technical specialists Quality and compliance professionals Commercial and support teams Senior leadership stakeholders This creates a diverse and engaging HR environment where no two days are ever the same. You will have the opportunity to work across both blue-collar and white-collar employee populations and gain experience that many HR professionals only acquire much later in their careers. What You'll Be Doing HR Administration Producing contracts, offer letters and employment documentation Maintaining employee records and personnel files Managing onboarding administration Coordinating probation reviews Supporting HR compliance activities Managing confidential employee information Recruitment & Onboarding Scheduling interviews Coordinating candidate communications Supporting recruitment campaigns Preparing onboarding documentation Coordinating induction activities Employee Relations Support You will play an important role supporting employee relations processes by: Coordinating disciplinary and grievance meetings Preparing documentation Taking confidential notes Producing correspondence and letters Maintaining case records and trackers You do not need to have led employee relations cases yourself, but you should understand how these processes work and be comfortable supporting them administratively. Executive & Coordination Support A key part of the role will involve supporting a busy HR function through: Complex diary management Appraisal scheduling Meeting coordination Action tracking Managing key HR deadlines Supporting wider HR projects HR Systems & Automation One of the most exciting aspects of this opportunity is the exposure to technology and process improvement initiatives. You will have the opportunity to support: HR process automation Digital transformation projects Workflow improvements System implementation activities AI-enabled administrative processes Continuous improvement initiatives This is an excellent opportunity for somebody interested in the future of HR technology and modern ways of working. Who We're Looking For We are interested in speaking with candidates from backgrounds including: HR Administrator HR Assistant HR Coordinator Recruitment Coordinator Talent Acquisition Coordinator Payroll Administrator Executive Assistant Personal Assistant Office Manager Business Support Manager Operations Administrator You may be CIPD qualified, studying towards a qualification or possess equivalent practical experience. Most importantly, you will be: Highly organised Detail orientated Proactive and self-motivated Comfortable working at pace Professional and discreet Confident managing multiple priorities Able to build strong working relationships Eager to learn and develop The Ideal Candidate Will Have Previous HR administration experience Experience producing contracts and HR documentation Strong organisational and diary management skills Experience maintaining confidential records Excellent communication skills Strong Microsoft Office capability Understanding of employee lifecycle processes Additional experience supporting employee relations, payroll administration or HR systems would be advantageous but is not essential. Career Development Opportunity This role offers a genuine opportunity to build your HR career within a growing organisation. You will work directly alongside experienced HR professionals and gain exposure to: Employee relations Recruitment HR operations HR systems Payroll administration Organisational development HR transformation projects Future progression opportunities may include: HR Coordinator HR Officer Payroll & HR Coordinator HR Advisor What's On Offer? 30,000 - 35,000 Basic Salary Plus: Benefits package Professional development opportunities Exposure to senior leadership Broad HR experience HR transformation project involvement Strong mentoring and support Genuine opportunity for a permanent position Long-term career progression potential If you are looking for an HR role that offers far more than administration and want to be part of a growing organisation investing heavily in its people, systems and future development, we would be delighted to hear from you. Ref: (phone number removed)
Adecco
IT & Digital Officer
Adecco Staveley, Cumbria
Job Title: IT and Digital Officer Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 20, 2026
Full time
Job Title: IT and Digital Officer Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Sellick Partnership
Head of DDaT (Interim)
Sellick Partnership
Head of DDaT (Interim) Berkshire, South East England Hybrid 800- 900 per day (Inside IR35) Initial 6-Month Contract Sellick Partnership are currently partnered with a large Public Sector organisation to recruit an experienced Head of DDaT to support a major organisation-wide transformation programme. This is a pivotal leadership role within Digital, Data and Technology, responsible for leading the delivery of technology-enabled change and overseeing a portfolio of strategic transformation and improvement projects. The successful candidate will play a key role in helping shape and deliver the organisation's future digital operating model, whilst acting as the client-side lead for key delivery partners and suppliers. As the Head of DDaT, you will work closely with the Director of Digital, Data and Technology and senior leadership teams to drive successful programme delivery across a fast-paced and evolving environment. This role combines strategic oversight with hands-on programme leadership and stakeholder engagement. What you will be doing as Head of DDaT Delivery: Lead delivery across a portfolio of technology transformation and improvement programmes. Support the procurement and onboarding of a strategic delivery partner, acting as the client-side lead throughout programme delivery. Oversee key DDaT improvement projects, including Disaster Recovery-as-a-Service and SharePoint migration initiatives. Drive continuous improvement across service delivery and project management practices. Embed best practice programme and project management methodologies across the DDaT function. Work collaboratively with senior stakeholders and operational teams to ensure the successful delivery of transformation objectives. Manage third-party technology suppliers and consultancy partners within a complex transformation environment. Support the wider organisational transformation agenda through technology-enabled change and innovation. What you will need experience in for the Head of DDaT Delivery role: 10+ years' experience delivering large-scale technology implementation and transformation programmes. Strong understanding of MSP, PRINCE2, and Agile delivery methodologies. Experience managing business change and organisational transformation initiatives. Knowledge of change management approaches, such as ADKAR. Experience managing technology vendors, consultancy partners, and external suppliers. Strong stakeholder management and communication skills. Ability to operate effectively within a collaborative and evolving environment. Previous Local Government or wider Public Sector experience would be advantageous. What the successful Head of DDaT Delivery will receive: Competitive day rate of 800- 900 per day (Inside IR35). Initial 6-month contract with potential for extension. Hybrid working arrangement with 2 days onsite per week. Opportunity to play a key role in a major public sector transformation programme. If you feel you have the relevant skills and experience for the Head of DDaT position, then please apply or reach out to Sadie at Sellick Partnership for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 20, 2026
Contractor
Head of DDaT (Interim) Berkshire, South East England Hybrid 800- 900 per day (Inside IR35) Initial 6-Month Contract Sellick Partnership are currently partnered with a large Public Sector organisation to recruit an experienced Head of DDaT to support a major organisation-wide transformation programme. This is a pivotal leadership role within Digital, Data and Technology, responsible for leading the delivery of technology-enabled change and overseeing a portfolio of strategic transformation and improvement projects. The successful candidate will play a key role in helping shape and deliver the organisation's future digital operating model, whilst acting as the client-side lead for key delivery partners and suppliers. As the Head of DDaT, you will work closely with the Director of Digital, Data and Technology and senior leadership teams to drive successful programme delivery across a fast-paced and evolving environment. This role combines strategic oversight with hands-on programme leadership and stakeholder engagement. What you will be doing as Head of DDaT Delivery: Lead delivery across a portfolio of technology transformation and improvement programmes. Support the procurement and onboarding of a strategic delivery partner, acting as the client-side lead throughout programme delivery. Oversee key DDaT improvement projects, including Disaster Recovery-as-a-Service and SharePoint migration initiatives. Drive continuous improvement across service delivery and project management practices. Embed best practice programme and project management methodologies across the DDaT function. Work collaboratively with senior stakeholders and operational teams to ensure the successful delivery of transformation objectives. Manage third-party technology suppliers and consultancy partners within a complex transformation environment. Support the wider organisational transformation agenda through technology-enabled change and innovation. What you will need experience in for the Head of DDaT Delivery role: 10+ years' experience delivering large-scale technology implementation and transformation programmes. Strong understanding of MSP, PRINCE2, and Agile delivery methodologies. Experience managing business change and organisational transformation initiatives. Knowledge of change management approaches, such as ADKAR. Experience managing technology vendors, consultancy partners, and external suppliers. Strong stakeholder management and communication skills. Ability to operate effectively within a collaborative and evolving environment. Previous Local Government or wider Public Sector experience would be advantageous. What the successful Head of DDaT Delivery will receive: Competitive day rate of 800- 900 per day (Inside IR35). Initial 6-month contract with potential for extension. Hybrid working arrangement with 2 days onsite per week. Opportunity to play a key role in a major public sector transformation programme. If you feel you have the relevant skills and experience for the Head of DDaT position, then please apply or reach out to Sadie at Sellick Partnership for more information. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Anderson Quigley
Chief Customer Experience Officer
Anderson Quigley
Chief Customer Experience Officer (CCXO) Salary: £105,540 - £124,165 per annum (dependent on experience, Grade B) Geographical allowance may apply Hours: Full time (35 hours per week) Contract: Permanent Location: Home-based, with regular travel to London and across the UK Reporting to: CEO (member of the Executive Leadership Team) Functions reporting to the role: Data, Insight & Impact Reporting; Technology & Business Systems; Customer Services About the role The Duke of Edinburgh's Award (DofE) is a world-leading youth charity, empowering young people to build confidence, develop life skills and unlock their potential through a structured programme of volunteering, physical and skills-based challenges. As Chief Customer Experience Officer (CCXO), you will act as the voice of the customer across DofE, shaping intuitive, inclusive and impactful experiences that drive participation, engagement, income and long-term impact. You will lead a newly created Customer Experience Directorate, bringing together data and insight, impact measurement, technology, business systems and customer services to deliver seamless end-to-end journeys across digital and physical touchpoints. Central to the role is embedding a truly customer-focused culture across the charity. About you We are seeking a strategic, values-driven leader with Executive-level experience and a strong track record of delivering customer-centric transformation. You will have led complex organisations through digital and cultural change, using insight and user-centred design to improve both customer outcomes and organisational performance. An inspiring and inclusive leader, you will be comfortable influencing at Board level and aligning customer needs with organisational purpose. Commercially astute, with experience managing budgets and supplier relationships, you will combine innovation with strong governance, risk management and safeguarding. You will also bring a strong understanding of technology, data and emerging trends, including AI, and a clear commitment to equity, diversity and inclusion. Key responsibilities Lead and develop a multidisciplinary team of c.25 colleagues. Act as the strategic lead for customer experience, user experience, data and technology, advising the Executive and Board Drive digital transformation to improve user experience, efficiency and value while managing risk and compliance Partner across the organisation to design services and systems around customer needs Develop and deliver a customer experience strategy aligned to DofE's strategic and financial goals Define and track metrics to improve customer and employee experience and demonstrate impact Own and govern end-to-end customer journeys, ensuring consistent, high-quality and accessible experiences Manage significant budgets and external supplier relationships, ensuring quality and value for money and alignment with DofE's mission and values. Additional information DofE is committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to complete appropriate safeguarding checks, including an Enhanced DBS, references covering gaps in employment or education, right to work checks and a health assessment. As a Gold Investors in People organisation, DofE is committed to supporting staff to develop professionally and personally. We promote wellbeing and foster an inclusive environment where colleagues feel able to bring their whole selves to work. Benefits We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave. Closing Date - Midnight, Sunday 21st June First-stage interviews (Online) - 2nd and 3rd July Second-stage interviews (in person) - 9th and 10th July The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check. The DofE geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum. The DofE are committed to building a diverse and inclusive workplace that reflects the communities we serve and welcome applications from everyone. We actively encourage applications from Black, Asian, and minority ethnic candidates, as we recognise individuals from these groups are under-represented in our workforce and we value the unique perspectives and expertise you bring. Your talent and voice matter, and we would love to hear from you.
Jun 20, 2026
Full time
Chief Customer Experience Officer (CCXO) Salary: £105,540 - £124,165 per annum (dependent on experience, Grade B) Geographical allowance may apply Hours: Full time (35 hours per week) Contract: Permanent Location: Home-based, with regular travel to London and across the UK Reporting to: CEO (member of the Executive Leadership Team) Functions reporting to the role: Data, Insight & Impact Reporting; Technology & Business Systems; Customer Services About the role The Duke of Edinburgh's Award (DofE) is a world-leading youth charity, empowering young people to build confidence, develop life skills and unlock their potential through a structured programme of volunteering, physical and skills-based challenges. As Chief Customer Experience Officer (CCXO), you will act as the voice of the customer across DofE, shaping intuitive, inclusive and impactful experiences that drive participation, engagement, income and long-term impact. You will lead a newly created Customer Experience Directorate, bringing together data and insight, impact measurement, technology, business systems and customer services to deliver seamless end-to-end journeys across digital and physical touchpoints. Central to the role is embedding a truly customer-focused culture across the charity. About you We are seeking a strategic, values-driven leader with Executive-level experience and a strong track record of delivering customer-centric transformation. You will have led complex organisations through digital and cultural change, using insight and user-centred design to improve both customer outcomes and organisational performance. An inspiring and inclusive leader, you will be comfortable influencing at Board level and aligning customer needs with organisational purpose. Commercially astute, with experience managing budgets and supplier relationships, you will combine innovation with strong governance, risk management and safeguarding. You will also bring a strong understanding of technology, data and emerging trends, including AI, and a clear commitment to equity, diversity and inclusion. Key responsibilities Lead and develop a multidisciplinary team of c.25 colleagues. Act as the strategic lead for customer experience, user experience, data and technology, advising the Executive and Board Drive digital transformation to improve user experience, efficiency and value while managing risk and compliance Partner across the organisation to design services and systems around customer needs Develop and deliver a customer experience strategy aligned to DofE's strategic and financial goals Define and track metrics to improve customer and employee experience and demonstrate impact Own and govern end-to-end customer journeys, ensuring consistent, high-quality and accessible experiences Manage significant budgets and external supplier relationships, ensuring quality and value for money and alignment with DofE's mission and values. Additional information DofE is committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to complete appropriate safeguarding checks, including an Enhanced DBS, references covering gaps in employment or education, right to work checks and a health assessment. As a Gold Investors in People organisation, DofE is committed to supporting staff to develop professionally and personally. We promote wellbeing and foster an inclusive environment where colleagues feel able to bring their whole selves to work. Benefits We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave. Closing Date - Midnight, Sunday 21st June First-stage interviews (Online) - 2nd and 3rd July Second-stage interviews (in person) - 9th and 10th July The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check. The DofE geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum. The DofE are committed to building a diverse and inclusive workplace that reflects the communities we serve and welcome applications from everyone. We actively encourage applications from Black, Asian, and minority ethnic candidates, as we recognise individuals from these groups are under-represented in our workforce and we value the unique perspectives and expertise you bring. Your talent and voice matter, and we would love to hear from you.
Adecco
IT Graduate
Adecco Staveley, Cumbria
Job Title: IT Graduate Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 20, 2026
Full time
Job Title: IT Graduate Location: Kendal Part-time 21 hours a week over 3-5 days Our client is seeking an IT and Digital Officer who can support the Head of Facilities and Digital with the maintenance, security, and planning of key IT and digital assets. You will help ensure a safe, functional, cost-effective, and legally compliant environment for staff, volunteers, and visitors. The role combines hands-on IT support, cyber security practices, and digital transformation initiatives, including innovative technology solutions for remote sites and community engagement. Responsibilities Assist with procurement of IT and communications software, hardware, peripherals, and support services to meet organizational requirements. Work alongside external contractors to provide software and hardware support, resolving incidents for staff across the entire trust. Deliver basic staff training on general office equipment, software, and induction to IT and communication systems for new starters. Help secure all digital systems against cyber-attack, including staff awareness of current cyber threats and secure remote access. Maintain secure daily backups of data on computer network file servers and recover information requested by staff and volunteers. Implement preventive measures by checking system logs, applying patches and security updates, and maintaining or upgrading network components. Support digital transformation projects, including webcams for immersive community engagement and tap to donate systems at remote sites. Carry out additional ad hoc tasks for the Head of Facilities and Digital, including membership support and external fundraising activities. Follow organizational policies and procedures, promoting environmentally friendly working practices and high standards of efficiency and customer care. Your Skills Relevant experience or qualification in IT and/or Maths and English GCSE at grade 4 or above, with at least two years in IT support or a similar role. Experience procuring computer hardware and providing IT problem-solving in a mixed hardware, software, and network environment. Good understanding of computer systems, security protocols, and GDPR principles and best practice for handling personal data securely. Hands-on experience diagnosing and resolving hardware, software, and network issues for users with varying technical knowledge levels. Experience managing and supporting Microsoft 365 tools, including Outlook, Teams, SharePoint, OneDrive, Azure and Entra in a business context. Working knowledge of Active Directory user administration, including password resets, account creation, and managing user and group permissions. Experience managing Windows Server environments and Endpoint management solutions to ensure secure, stable, and up-to-date devices. Experience maintaining networking equipment such as routers, switches, and firewalls, ensuring connectivity and appropriate access controls. Ability to maintain privacy and confidentiality, communicate effectively and confidently, and support others in achieving their goals. Capable of working independently and as part of a team, prioritizing multiple tasks, with a full UK driving licence and access to a vehicle desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Government Digital & Data
Business Analyst - HM Courts and Tribunals Service - SEO
Government Digital & Data
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Main Purpose of the Role: The successful candidate will be responsible for delivering agreed business analysis outcomes. This includes gathering and documenting business requirements, managing stakeholders, and identifying and tracking risks, issues, and dependencies. You will also support the understanding of data management needs from a business perspective. You will be experienced in applying a range of business analysis tools and techniques, adapting your approach to suit different stakeholders and scenarios. The role offers the opportunity to further develop your BA skills while building strong relationships with senior stakeholders, supporting your progression towards becoming a key member of the Business Analysis community. Key Responsibilities: Work with the Lead Business Analyst and senior stakeholders to define the project scope, goals and objectives, and identify the required business analysis activity. Develop a clear understanding of the project landscape, including sponsors, stakeholders, subject matter experts, and key delivery milestones. Produce business analysis delivery plans to support wider project planning and set expectations with stakeholders. Lead workshops and stakeholder engagement sessions to gather, understand and refine requirements, enabling effective and efficient change. Manage the delivery of business analysis outputs, including monitoring risks, issues, dependencies and constraints that may impact delivery. Support business analysis activities across the full project lifecycle, including procurement, design, build, testing and deployment. Ensure business processes and policy objectives are clearly understood and reflected within product and delivery teams. Support the delivery of business and technology change within your area, contributing to the development of products and services. Lead approaches to defining and analysing problems, ensuring clear and structured investigation. Work collaboratively with user researchers, service designers and technical architects to analyse problem areas and inform strategic decision-making within the Business Analysis community. Define success measures and establish approaches to monitor performance throughout the service lifecycle. Assess and compare delivery approaches, measuring outcomes to support continuous improvement. Contribute to the development and refinement of business cases, ensuring they are supported by proportionate, high-quality evidence throughout the product and service lifecycle. Skills and Experience: Able to gather and analyse information to develop recommendations for service improvements. Experience working with both technical and non-technical stakeholders, ensuring requirements are clearly understood and outputs are communicated effectively. Proven ability to analyse large volumes of complex information and use this to develop practical solutions. Experience designing, interpreting and executing test plans. Strong experience in requirements elicitation and management. Ability to map and refine 'as-is' and 'to-be' processes. Strong facilitation skills, with the ability to bring together technical and non-technical stakeholders and reach shared understanding. Excellent stakeholder engagement skills. Demonstrated problem-solving ability, with experience delivering at pace as part of a team. Ability to make informed decisions within agreed parameters. Strong written and verbal communication skills. Essential Criteria: Strong knowledge of HMCTS, particularly within a digital environment, or experience within a similar organisation. Extensive experience applying business analysis principles, tools and techniques. Proactive approach, with a commitment to continuous improvement and adoption of business analysis best practice. Experience working in multidisciplinary teams alongside product managers, user researchers and service designers. Skilled at gathering and analysing evidence from a range of sources using both standard and tailored approaches. Ability to identify and support the management of risks, issues, assumptions and dependencies across services. Good understanding of agile methodologies, with experience working in agile delivery teams. Ability to model complex processes across multiple business functions or programmes.
Jun 20, 2026
Full time
Location East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber Introduction: These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Main Purpose of the Role: The successful candidate will be responsible for delivering agreed business analysis outcomes. This includes gathering and documenting business requirements, managing stakeholders, and identifying and tracking risks, issues, and dependencies. You will also support the understanding of data management needs from a business perspective. You will be experienced in applying a range of business analysis tools and techniques, adapting your approach to suit different stakeholders and scenarios. The role offers the opportunity to further develop your BA skills while building strong relationships with senior stakeholders, supporting your progression towards becoming a key member of the Business Analysis community. Key Responsibilities: Work with the Lead Business Analyst and senior stakeholders to define the project scope, goals and objectives, and identify the required business analysis activity. Develop a clear understanding of the project landscape, including sponsors, stakeholders, subject matter experts, and key delivery milestones. Produce business analysis delivery plans to support wider project planning and set expectations with stakeholders. Lead workshops and stakeholder engagement sessions to gather, understand and refine requirements, enabling effective and efficient change. Manage the delivery of business analysis outputs, including monitoring risks, issues, dependencies and constraints that may impact delivery. Support business analysis activities across the full project lifecycle, including procurement, design, build, testing and deployment. Ensure business processes and policy objectives are clearly understood and reflected within product and delivery teams. Support the delivery of business and technology change within your area, contributing to the development of products and services. Lead approaches to defining and analysing problems, ensuring clear and structured investigation. Work collaboratively with user researchers, service designers and technical architects to analyse problem areas and inform strategic decision-making within the Business Analysis community. Define success measures and establish approaches to monitor performance throughout the service lifecycle. Assess and compare delivery approaches, measuring outcomes to support continuous improvement. Contribute to the development and refinement of business cases, ensuring they are supported by proportionate, high-quality evidence throughout the product and service lifecycle. Skills and Experience: Able to gather and analyse information to develop recommendations for service improvements. Experience working with both technical and non-technical stakeholders, ensuring requirements are clearly understood and outputs are communicated effectively. Proven ability to analyse large volumes of complex information and use this to develop practical solutions. Experience designing, interpreting and executing test plans. Strong experience in requirements elicitation and management. Ability to map and refine 'as-is' and 'to-be' processes. Strong facilitation skills, with the ability to bring together technical and non-technical stakeholders and reach shared understanding. Excellent stakeholder engagement skills. Demonstrated problem-solving ability, with experience delivering at pace as part of a team. Ability to make informed decisions within agreed parameters. Strong written and verbal communication skills. Essential Criteria: Strong knowledge of HMCTS, particularly within a digital environment, or experience within a similar organisation. Extensive experience applying business analysis principles, tools and techniques. Proactive approach, with a commitment to continuous improvement and adoption of business analysis best practice. Experience working in multidisciplinary teams alongside product managers, user researchers and service designers. Skilled at gathering and analysing evidence from a range of sources using both standard and tailored approaches. Ability to identify and support the management of risks, issues, assumptions and dependencies across services. Good understanding of agile methodologies, with experience working in agile delivery teams. Ability to model complex processes across multiple business functions or programmes.
Government Digital & Data
Software Developer in Test - HM Courts and Tribunals Service - SEO
Government Digital & Data
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Our community We currently have over 500 experienced developers across MoJ and its agencies who make up the broader software engineering community. You will be able to learn from others, share your knowledge and take part in informal support networks with your peers. You can also take a look at the MoJ developer blog . As a Software Development Engineer in Test at HMCTS, you will have access to extensive training and development opportunities through our Testing Centre of Excellence. Our commitment to your growth means that you will receive in-depth, in-house training designed to enhance your skills and knowledge, making you proficient in the latest testing methodologies and tools. Whether you are looking to sharpen your testing capabilities, deepen your technical expertise, or expand your leadership skills, our training is tailored to help you succeed in your role and advance your career. This commitment to continuous learning is a core part of our culture, ensuring that you have the tools and knowledge you need to excel in your position and contribute to our ongoing success. The key purpose of the role: As a Software Development Engineer in Test, your responsibilities will encompass not only writing, debugging, and refactoring test code but also leading test automation in CI/CD environments. You will collaborate closely with software developers to ensure a common understanding of the code base and test coverage at the unit test level. You will play a pivotal role in helping to shape the culture and best practices throughout the Test Centre of Excellence at HMCTS. Your strong technical skills will be essential in ensuring the highest quality standards for our test automation. Additionally, mentoring, and coaching Junior Software Development Engineers in Test is a crucial aspect of this role. You will guide the team to achieve excellence in test automation and support their learning journey. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our github repositories: Technologies We use a range of cutting-edge technologies, including: Playwright Rest Assured (for API testing) Java/JavaScript/TypeScript Power Apps (for low-code/no-code application testing) js framework (Node.js) Angular PostgreSQL Microservices Azure cloud infrastructure Gatling (for performance testing) SauceLabs (for cross-browser testing) Pa11y, WAVE, aXe (for accessibility testing) Jenkins (for deployment automation) Dynatrace (for application monitoring) Kubernetes and Docker (to run our services) Jira/Confluence (for project management and documentation) Fortify (for security testing) We're here to support your learning journey within our tech stack when you become a part of our team. Key responsibilities: Promote and champion shift-left testing principles, emphasising unit and integration testing, to ensure early detection of issues and higher quality software. Lead the development and implementation of test automation strategies in CI/CD environments. Write, amend, and refactor test automation code, adhering to internal software development standards. Lead in "3 Amigos" sessions as an integral part of the development and testing process. Estimate your effort for planning and follow the agreed methodology. Understand the impact of business processes on the project and systems. Analyse test results and identify patterns and trends, translating findings into business impact. Collaborate on designing and building secure products with a focus on information assurance. Maintain full traceability of defects, tests, and requirements. Report issues found through the appropriate channels. Provide mentoring and coaching to Junior Software Development Engineers in Test to enhance their skills and knowledge. Contribute to the development of a culture of excellence in test automation within the team. Essential Skills and Experience: Demonstrated experience in leading test automation in CI/CD environments. Expertise in writing automated testing programs/scripts, particularly in our core technology stack. Expertise in the Software Development Lifecycle, ensuring alignment with project objectives and quality standards. Strong understanding of REST web services and API inspection tools. Familiarity with bug tracking software and experience in using it effectively. Ability to identify and manage issues and risks associated with testing, with a focus on analysing and reporting test activities and results. Exposure to applying Agile principles in practice, facilitating seamless integration into project workflows. Proficiency in defining and implementing test tooling, test environments, and test data across various phases of testing. Proven ability to design and execute non-functional test cases in diverse environments. Experience in accessibility testing, both manual and automated, ensuring compliance with WCAG standards and integrating accessibility testing within CI/CD pipelines. Ability to analyse performance bottlenecks and accessibility issues, providing recommendations for improvement. Strong understanding of integrating accessibility and performance testing into the overall test strategy, ensuring quality and compliance from development to release.
Jun 20, 2026
Full time
East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber These are exciting times at HM Court and Tribunals Service (HMCTS). As an agency of the MoJ, we support the judiciary across England and Wales to deliver justice by running courts and tribunals and processing outcomes, and we are looking for talented people to help us achieve our ambitions. It will be challenging, important and rewarding. HMCTS Digital and Technology Services (DTS) is a specialist technology directorate which provides support to HMCTS in the use of IT and Digital. DTS is committed to being a great place to work and part of our offer is brilliant training opportunities and support from expert colleagues. As well as that you'll find flexible working, an inclusive culture and a place where your opinion is valued. Please follow the link below for further information about HMCTS. Our community We currently have over 500 experienced developers across MoJ and its agencies who make up the broader software engineering community. You will be able to learn from others, share your knowledge and take part in informal support networks with your peers. You can also take a look at the MoJ developer blog . As a Software Development Engineer in Test at HMCTS, you will have access to extensive training and development opportunities through our Testing Centre of Excellence. Our commitment to your growth means that you will receive in-depth, in-house training designed to enhance your skills and knowledge, making you proficient in the latest testing methodologies and tools. Whether you are looking to sharpen your testing capabilities, deepen your technical expertise, or expand your leadership skills, our training is tailored to help you succeed in your role and advance your career. This commitment to continuous learning is a core part of our culture, ensuring that you have the tools and knowledge you need to excel in your position and contribute to our ongoing success. The key purpose of the role: As a Software Development Engineer in Test, your responsibilities will encompass not only writing, debugging, and refactoring test code but also leading test automation in CI/CD environments. You will collaborate closely with software developers to ensure a common understanding of the code base and test coverage at the unit test level. You will play a pivotal role in helping to shape the culture and best practices throughout the Test Centre of Excellence at HMCTS. Your strong technical skills will be essential in ensuring the highest quality standards for our test automation. Additionally, mentoring, and coaching Junior Software Development Engineers in Test is a crucial aspect of this role. You will guide the team to achieve excellence in test automation and support their learning journey. The development squad you are placed on will be agreed closer to your start date, but examples of products can be found in our github repositories: Technologies We use a range of cutting-edge technologies, including: Playwright Rest Assured (for API testing) Java/JavaScript/TypeScript Power Apps (for low-code/no-code application testing) js framework (Node.js) Angular PostgreSQL Microservices Azure cloud infrastructure Gatling (for performance testing) SauceLabs (for cross-browser testing) Pa11y, WAVE, aXe (for accessibility testing) Jenkins (for deployment automation) Dynatrace (for application monitoring) Kubernetes and Docker (to run our services) Jira/Confluence (for project management and documentation) Fortify (for security testing) We're here to support your learning journey within our tech stack when you become a part of our team. Key responsibilities: Promote and champion shift-left testing principles, emphasising unit and integration testing, to ensure early detection of issues and higher quality software. Lead the development and implementation of test automation strategies in CI/CD environments. Write, amend, and refactor test automation code, adhering to internal software development standards. Lead in "3 Amigos" sessions as an integral part of the development and testing process. Estimate your effort for planning and follow the agreed methodology. Understand the impact of business processes on the project and systems. Analyse test results and identify patterns and trends, translating findings into business impact. Collaborate on designing and building secure products with a focus on information assurance. Maintain full traceability of defects, tests, and requirements. Report issues found through the appropriate channels. Provide mentoring and coaching to Junior Software Development Engineers in Test to enhance their skills and knowledge. Contribute to the development of a culture of excellence in test automation within the team. Essential Skills and Experience: Demonstrated experience in leading test automation in CI/CD environments. Expertise in writing automated testing programs/scripts, particularly in our core technology stack. Expertise in the Software Development Lifecycle, ensuring alignment with project objectives and quality standards. Strong understanding of REST web services and API inspection tools. Familiarity with bug tracking software and experience in using it effectively. Ability to identify and manage issues and risks associated with testing, with a focus on analysing and reporting test activities and results. Exposure to applying Agile principles in practice, facilitating seamless integration into project workflows. Proficiency in defining and implementing test tooling, test environments, and test data across various phases of testing. Proven ability to design and execute non-functional test cases in diverse environments. Experience in accessibility testing, both manual and automated, ensuring compliance with WCAG standards and integrating accessibility testing within CI/CD pipelines. Ability to analyse performance bottlenecks and accessibility issues, providing recommendations for improvement. Strong understanding of integrating accessibility and performance testing into the overall test strategy, ensuring quality and compliance from development to release.
Shoptimised
Business Development Manager (Enterprise)
Shoptimised Newcastle Upon Tyne, Tyne And Wear
Salary: £30,000 basic OTE £120,000 uncapped Location: Remote with office attendance at Cobalt Business Park, Newcastle upon Tyne Working pattern: Full-time, Monday to Thursday until 4pm with early finish at 3pm on Fridays About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the culture we have built and are committed to the development and progression of our people. The role We are seeking a driven and results-focused Enterprise Business Development Manager to join our growing team. This role is key to driving business growth by acquiring and developing strategic enterprise-level clients. You'll be responsible for managing your own pipeline from prospecting and outreach through to deal negotiation and close while building lasting client relationships that deliver measurable results. This is primarily a field-based role attending client meetings across the UK and relevant industry events, with regular attendance at our Newcastle office when not on the road. What you'll be doing Proactively drive revenue growth through outbound sales and strategic prospecting Manage all stages of the sales journey from identifying leads and conducting discovery calls to closing new business Attend client meetings, trade shows, and industry events to develop relationships and uncover new opportunities Develop and execute outreach strategies to engage potential enterprise clients Create and implement effective sales strategies that achieve and exceed revenue goals Deliver engaging product demonstrations and articulate how our ecommerce solutions address client needs and challenges Monitor industry trends and competitor activities to refine sales approaches and identify emerging opportunities Maintain accurate CRM records, update forecasts, and report progress to the Commercial Director What you'll bring Proven experience in enterprise-level business development or B2B sales essential A consistent record of achieving or exceeding targets essential Knowledge and experience working with clients in the retail or ecommerce sector essential Experience within a SaaS, digital marketing, or technology-led environment desirable Established relationships with retailers or enterprise clients desirable What's on offer £30,000 basic salary with OTE of £120,000 uncapped Commission earned for the full lifecycle of each client's tenure 37 days annual leave per year including bank holidays, Christmas shutdown, and your birthday off Early finishes 4pm Monday to Thursday and 3pm on Fridays Healthcare cover through Medicash with cashback on healthcare costs and access to an employee assistance programme Regular team events, awards, and in-office fun days Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. You may have experience of the following: Enterprise Sales Manager, Enterprise Account Executive, Strategic Business Development Manager, B2B Sales Manager, Enterprise Sales Executive, Field Sales Manager, Senior Business Development Manager, Commercial Development Manager, Enterprise Account Manager, National Sales Manager. REF-(Apply online only)
Jun 20, 2026
Full time
Salary: £30,000 basic OTE £120,000 uncapped Location: Remote with office attendance at Cobalt Business Park, Newcastle upon Tyne Working pattern: Full-time, Monday to Thursday until 4pm with early finish at 3pm on Fridays About Shoptimised Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the culture we have built and are committed to the development and progression of our people. The role We are seeking a driven and results-focused Enterprise Business Development Manager to join our growing team. This role is key to driving business growth by acquiring and developing strategic enterprise-level clients. You'll be responsible for managing your own pipeline from prospecting and outreach through to deal negotiation and close while building lasting client relationships that deliver measurable results. This is primarily a field-based role attending client meetings across the UK and relevant industry events, with regular attendance at our Newcastle office when not on the road. What you'll be doing Proactively drive revenue growth through outbound sales and strategic prospecting Manage all stages of the sales journey from identifying leads and conducting discovery calls to closing new business Attend client meetings, trade shows, and industry events to develop relationships and uncover new opportunities Develop and execute outreach strategies to engage potential enterprise clients Create and implement effective sales strategies that achieve and exceed revenue goals Deliver engaging product demonstrations and articulate how our ecommerce solutions address client needs and challenges Monitor industry trends and competitor activities to refine sales approaches and identify emerging opportunities Maintain accurate CRM records, update forecasts, and report progress to the Commercial Director What you'll bring Proven experience in enterprise-level business development or B2B sales essential A consistent record of achieving or exceeding targets essential Knowledge and experience working with clients in the retail or ecommerce sector essential Experience within a SaaS, digital marketing, or technology-led environment desirable Established relationships with retailers or enterprise clients desirable What's on offer £30,000 basic salary with OTE of £120,000 uncapped Commission earned for the full lifecycle of each client's tenure 37 days annual leave per year including bank holidays, Christmas shutdown, and your birthday off Early finishes 4pm Monday to Thursday and 3pm on Fridays Healthcare cover through Medicash with cashback on healthcare costs and access to an employee assistance programme Regular team events, awards, and in-office fun days Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. You may have experience of the following: Enterprise Sales Manager, Enterprise Account Executive, Strategic Business Development Manager, B2B Sales Manager, Enterprise Sales Executive, Field Sales Manager, Senior Business Development Manager, Commercial Development Manager, Enterprise Account Manager, National Sales Manager. REF-(Apply online only)
TXP Technology x People
Executive Assistant
TXP Technology x People
Executive Assistant - Public Sector (SC Eligible) Contract: 6 months Rate: Up to £200/day (Inside IR35) Location: London, Manchester or Bristol (2-4 days onsite per week) Clearance: Must be eligible for SC clearance Overview We are working with a high-profile public sector organisation seeking an experienced Executive Assistant to support a senior leader within a small, fast-paced team. This is an exciting opportunity to work across a high-visibility digital portfolio , within an environment that requires strong organisation, initiative, and adaptability. The Role You will provide comprehensive executive support in a demanding and dynamic environment, including: Complex diary and inbox management at senior level Coordinating meetings, travel, and logistics Managing conflicting priorities and last-minute changes Providing proactive support to a senior stakeholder Ensuring smooth day-to-day operations within a fast-moving team Key Skills Required Exceptional organisation and time management Ability to remain calm under pressure Highly adaptable with a flexible approach Comfortable working with ambiguity and change Strong administrative and coordination skills Stakeholder & Communication Confident communicator at senior level Able to manage expectations and deliver messages appropriately Strong judgement and prioritisation skills Handles sensitive information with discretion Experience Proven experience supporting senior executives/directors Background within public sector or government (preferred) Exposure to digital or technology environments (beneficial) Unsuitable Profiles Limited experience supporting senior stakeholders Weak organisational or coordination skills Minimal experience managing complex diaries and schedules
Jun 20, 2026
Contractor
Executive Assistant - Public Sector (SC Eligible) Contract: 6 months Rate: Up to £200/day (Inside IR35) Location: London, Manchester or Bristol (2-4 days onsite per week) Clearance: Must be eligible for SC clearance Overview We are working with a high-profile public sector organisation seeking an experienced Executive Assistant to support a senior leader within a small, fast-paced team. This is an exciting opportunity to work across a high-visibility digital portfolio , within an environment that requires strong organisation, initiative, and adaptability. The Role You will provide comprehensive executive support in a demanding and dynamic environment, including: Complex diary and inbox management at senior level Coordinating meetings, travel, and logistics Managing conflicting priorities and last-minute changes Providing proactive support to a senior stakeholder Ensuring smooth day-to-day operations within a fast-moving team Key Skills Required Exceptional organisation and time management Ability to remain calm under pressure Highly adaptable with a flexible approach Comfortable working with ambiguity and change Strong administrative and coordination skills Stakeholder & Communication Confident communicator at senior level Able to manage expectations and deliver messages appropriately Strong judgement and prioritisation skills Handles sensitive information with discretion Experience Proven experience supporting senior executives/directors Background within public sector or government (preferred) Exposure to digital or technology environments (beneficial) Unsuitable Profiles Limited experience supporting senior stakeholders Weak organisational or coordination skills Minimal experience managing complex diaries and schedules
Peregrine
Mac Specialist
Peregrine
Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
Jun 20, 2026
Full time
Mac Specialist Permanent Onsite, Mayfair macOS and iOS Apple Support At Peregrine, we re always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. The Role: We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organisation. You will support all internal staff and may visit pop-up environments. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf, Intune, Kandji) Install and maintain macOS updates, patches, and software packages Assist in integrating Apple devices into enterprise environments (e.g., directory services, email systems, network shares) Educate users on best practices and usage of Apple devices Work closely with other IT team members to resolve cross-platform compatibility issues Maintain detailed documentation of support tickets, resolutions, and procedures Provide feedback to improve tools, systems, and processes supporting the Apple environment Skills & Experience: Proven experience in a technical support or helpdesk role, specialising in macOS and Apple hardware Deep understanding of macOS, Apple ecosystem, and iOS device management Strong diagnostic and problem-solving skills Excellent communication and customer service skills Ability to explain technical issues to non-technical users Passionate about Apple technology and user experience Self-motivated and proactive in solving problems Able to work independently and as part of a team Calm under pressure and capable of handling multiple tasks Strong attention to detail and commitment to quality service Desirable Skills: Apple Certified Support Professional (ACSP) or similar certification Familiarity with ITIL or similar service management frameworks Prior experience supporting creative or media teams (Adobe Suite, Final Cut Pro, etc.) About Peregrine We build workforces that deliver tech and change programmes at leading UK organisations. By combining data science from Peregrine Intelligence, our industry-accredited Peregrine Academy, and market-leading attraction and diversity initiatives, we bridge capability gaps at all levels in public and private sector organisations. We work closely with our clients to understand their challenges and deliver flexible, long-term solutions that make a real difference. When you join Peregrine, you become part of a team that s focused on growth, both yours, our clients , and the sectors we support. You ll also get access to a full range of benefits alongside your salary. How Specialist Talent Works As a permanent employee at Peregrine, you ll be part of our Specialist Talent team. That means you ll work on-site or remotely with our clients, supporting them on complex, high-impact projects in Data, Digital and Business Transformation. You ll get the variety and challenge of consultancy work, with the stability and support of a permanent role. You re not a contractor - you re a valued member of our team, with access to all the same benefits, learning opportunities, and community. Our Culture We re curious, open, and always learning. We believe in doing great work and doing it with integrity. We support each other, share ideas freely, and celebrate progress big and small. And we care about the impact we make, whether that s helping clients solve tough problems or creating opportunities for people from all walks of life. Diversity and Inclusion We re proud to be a diverse team, with 20+ nationalities represented across Peregrine. We welcome people from all backgrounds and experiences, and we re committed to building an inclusive workplace where everyone can thrive. Through our partnerships and internal initiatives, we re working to improve social mobility, reduce our environmental impact, and help our clients build more inclusive teams too. Find out more: peregrine.global or check out our LinkedIn page: peregrine-resourcing
NHS Strategic Account Director
Phillips Grant Associates Ltd Woking, Surrey
If you're hungry to sell transformative technology, close complex six-figure deals, and reshape how the NHS delivers care, keep reading. My client is a profitable, privately owned UK business and a trusted leader in NHS digital transformation. For over 20 years they've helped the health service deliver better outcomes for millions of patients through a market-leading digital experience platform bui click apply for full job details
Jun 20, 2026
Full time
If you're hungry to sell transformative technology, close complex six-figure deals, and reshape how the NHS delivers care, keep reading. My client is a profitable, privately owned UK business and a trusted leader in NHS digital transformation. For over 20 years they've helped the health service deliver better outcomes for millions of patients through a market-leading digital experience platform bui click apply for full job details
KAG Recruitment Consultancy
IT Technician
KAG Recruitment Consultancy
Welcome to a day in the life of an IT Technician, where your role is about more than keeping systems running; it's about being the hero behind the seamless operation of cutting-edge technology in a bustling production environment. Picture yourself walking through the facility past buzzing machinery and dedicated teams and knowing your expertise keeps every digital pulse firing accurately. This isn't just a job; it's your stage to shine, troubleshoot, and innovate alongside leaders in the industry. At K.A.G. Recruitment, we are excited to offer you this gateway to not only advance your career but to also provide an essential service that impacts every layer of our client's operations. Job Title: IT Technician Location: Queenslie ( G33) Schedule: 4 ON 4 OFF - 6AM - 6PM - The role is fully on site based Package: Upto £40,000 DOE Your Role: As you start this IT Career journey, your days will be filled with opportunities to make tangible impacts. You'll interface directly with the machinery and people that make our client a leader in its field. From deploying critical updates to ensuring the resilience of their network infrastructure, every task you undertake will enhance both your skills and the productivity of the facility. Your primary responsibilities will include: Proactively managing IT services to ensure continuous production without interruptions. Hands-on engagement with hardware and systems critical to our day-to-day operations, from network servers to complex production line technologies. Delivering the installation of system updates and new tools, ensuring compatibility and efficiency across departments. Offering strategic out-of-hours support to pre-emptively address and resolve issues, ensuring that operations continue smoothly around the clock. Who You Are: We're looking for a proactive, dynamic individual who: Thrives in an ever-changing environment where innovation is encouraged and your input makes a difference. Brings a solid foundation in IT, with hands-on experience in networking, Microsoft 365, and Active Directory tools. Is eager to face new challenges head-on, with previous commercial experience in a fast-paced Production/Manufacturing setting. Has a knack for strategic thinking and problem-solving, with the ability to adapt swiftly to the evolving tech landscape. Wants a long-term career where they can work autonomously and have a desire to progress within the business Why Choose This Role? Choosing this role means choosing a path where your career growth is interlinked with the advancement of innovative IT solutions. Here, you won't just witness the future of tech unfold you'll be an integral part of its implementation. Enjoy the perks of working in a supportive environment that appreciates your hard work and dedication with competitive compensation, comprehensive benefits, and opportunities for professional growth.
Jun 20, 2026
Full time
Welcome to a day in the life of an IT Technician, where your role is about more than keeping systems running; it's about being the hero behind the seamless operation of cutting-edge technology in a bustling production environment. Picture yourself walking through the facility past buzzing machinery and dedicated teams and knowing your expertise keeps every digital pulse firing accurately. This isn't just a job; it's your stage to shine, troubleshoot, and innovate alongside leaders in the industry. At K.A.G. Recruitment, we are excited to offer you this gateway to not only advance your career but to also provide an essential service that impacts every layer of our client's operations. Job Title: IT Technician Location: Queenslie ( G33) Schedule: 4 ON 4 OFF - 6AM - 6PM - The role is fully on site based Package: Upto £40,000 DOE Your Role: As you start this IT Career journey, your days will be filled with opportunities to make tangible impacts. You'll interface directly with the machinery and people that make our client a leader in its field. From deploying critical updates to ensuring the resilience of their network infrastructure, every task you undertake will enhance both your skills and the productivity of the facility. Your primary responsibilities will include: Proactively managing IT services to ensure continuous production without interruptions. Hands-on engagement with hardware and systems critical to our day-to-day operations, from network servers to complex production line technologies. Delivering the installation of system updates and new tools, ensuring compatibility and efficiency across departments. Offering strategic out-of-hours support to pre-emptively address and resolve issues, ensuring that operations continue smoothly around the clock. Who You Are: We're looking for a proactive, dynamic individual who: Thrives in an ever-changing environment where innovation is encouraged and your input makes a difference. Brings a solid foundation in IT, with hands-on experience in networking, Microsoft 365, and Active Directory tools. Is eager to face new challenges head-on, with previous commercial experience in a fast-paced Production/Manufacturing setting. Has a knack for strategic thinking and problem-solving, with the ability to adapt swiftly to the evolving tech landscape. Wants a long-term career where they can work autonomously and have a desire to progress within the business Why Choose This Role? Choosing this role means choosing a path where your career growth is interlinked with the advancement of innovative IT solutions. Here, you won't just witness the future of tech unfold you'll be an integral part of its implementation. Enjoy the perks of working in a supportive environment that appreciates your hard work and dedication with competitive compensation, comprehensive benefits, and opportunities for professional growth.
Government Digital & Data
Lead Technical Specialist - Department for Environment, Food and Rural Affairs - G7
Government Digital & Data
Location Bristol, London, Newcastle-upon-Tyne, Reading, Warrington, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description Defra is delivering large-scale transformation across its digital, data and technology estate, including the Future Network Procurement Project (FNPP), identity modernisation initiatives, and hosting and cloud transformation. Within the Digital, Data and Technology Services (DDTS) function, the Architecture and Governance team provides technical authority, design leadership, and assurance across enterprise services. We are recruiting multiple Lead Technical Specialist Architects to provide domain leadership in: Network & Connectivity (FNPP) Identity & Access (Active Directory) Hosting, Cloud & Service Architecture These roles operate at the centre of complex, multi-supplier programmes, ensuring designs are secure, operable, aligned to strategy, and deliverable at scale. As a Lead Technical Specialist Architect, you will act as the technical authority within your domain, providing leadership across programmes and services. You will shape strategy, assure complex designs, and guide delivery teams and suppliers in a federated environment. You will work across security, operations, and delivery to ensure coherent end-to-end architectures, balancing strategic direction with hands-on design leadership. Please note these posts require Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further. Person specification Across all roles, you will: Act as the technical authority for your domain, supporting critical architectural decisions Lead and assure technical designs across the full lifecycle (HLD, LLD, transition and implementation) Ensure alignment to enterprise architecture principles, security standards, and operational requirements Challenge supplier designs and drive technical quality and consistency Identify, manage, and communicate architectural risks and dependencies Represent your domain in governance forums, providing clear recommendations to senior stakeholders Ensure solutions are secure, resilient, operable, and supportable Contribute to domain standards, patterns, and architectural roadmaps Support knowledge transfer to internal teams to build long-term capability Domain Focus Areas: Network & Connectivity (FNPP) SD-WAN, DIA, LAN, Wi Fi and network foundation services (DNS, DHCP, NTP) Secure access patterns (e.g. internet/private access) Supplier-led delivery and transition (including WITO) Identity & Access (Active Directory) Active Directory architecture (legacy and target state) Domain consolidation and identity modernisation Identity dependencies across applications and services Hosting, Cloud & Service Architecture Hybrid and multi-cloud (on-prem, Azure, AWS) Hosting and storage strategy and datacentre migration CMDB/CSDM modelling and service architecture governance Technical input to procurement and supplier evaluation Person Specification Responsibilities You will: Define and maintain domain architecture (principles, standards, patterns, roadmaps) Lead technical design for high-impact, complex services and programmes Guide and assure architects, delivery teams, and suppliers Use governance and assurance to support decision-making and manage risk Contribute to the architecture community through mentoring and leadership Skills and Experience Essential Significant experience in enterprise architecture within a large, complex organisation Proven ability to act as a technical authority across programmes or services Strong experience of architectural governance, assurance, and risk management Experience working in multi-supplier environments, including design challenge Ability to lead complex design decisions across the delivery lifecycle Strong stakeholder engagement, including influencing at senior levels Ability to communicate complex technical issues clearly to technical and non-technical audiences Domain-Specific Experience (one or more) Network & Connectivity Enterprise network architecture (WAN/LAN/Wi Fi) SD-WAN and modern network/security architectures Identity & Access Active Directory architecture (including legacy environments) Identity modernisation and dependency management Hosting, Cloud & Service Architecture Hybrid/multi-cloud architecture (Azure, AWS, on-prem) Service modelling (CMDB/CSDM) and enterprise service architecture One or more of the following: Experience of large-scale transformation, transition, or procurement programmes Understanding of secure-by-design and government security expectations Experience mentoring and developing architects or technical specialists Experience of ServiceNow or equivalent platforms (for hosting/service roles) Experience of modern identity platforms (e.g. Entra ID)
Jun 19, 2026
Full time
Location Bristol, London, Newcastle-upon-Tyne, Reading, Warrington, York About the job Job summary Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink. Digital, Data, Technology and Security (DDTS) is the trusted team for digital across the entire Defra Group. We have around 1000 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all. Find out more about DDTS: Defra digital, data and technology blog LinkedIn Defra Jobs We are Government Digital and Data Candidate Information Pack V3 - 1 Job description Defra is delivering large-scale transformation across its digital, data and technology estate, including the Future Network Procurement Project (FNPP), identity modernisation initiatives, and hosting and cloud transformation. Within the Digital, Data and Technology Services (DDTS) function, the Architecture and Governance team provides technical authority, design leadership, and assurance across enterprise services. We are recruiting multiple Lead Technical Specialist Architects to provide domain leadership in: Network & Connectivity (FNPP) Identity & Access (Active Directory) Hosting, Cloud & Service Architecture These roles operate at the centre of complex, multi-supplier programmes, ensuring designs are secure, operable, aligned to strategy, and deliverable at scale. As a Lead Technical Specialist Architect, you will act as the technical authority within your domain, providing leadership across programmes and services. You will shape strategy, assure complex designs, and guide delivery teams and suppliers in a federated environment. You will work across security, operations, and delivery to ensure coherent end-to-end architectures, balancing strategic direction with hands-on design leadership. Please note these posts require Security Check (SC) clearance. To gain (SC) clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further. Person specification Across all roles, you will: Act as the technical authority for your domain, supporting critical architectural decisions Lead and assure technical designs across the full lifecycle (HLD, LLD, transition and implementation) Ensure alignment to enterprise architecture principles, security standards, and operational requirements Challenge supplier designs and drive technical quality and consistency Identify, manage, and communicate architectural risks and dependencies Represent your domain in governance forums, providing clear recommendations to senior stakeholders Ensure solutions are secure, resilient, operable, and supportable Contribute to domain standards, patterns, and architectural roadmaps Support knowledge transfer to internal teams to build long-term capability Domain Focus Areas: Network & Connectivity (FNPP) SD-WAN, DIA, LAN, Wi Fi and network foundation services (DNS, DHCP, NTP) Secure access patterns (e.g. internet/private access) Supplier-led delivery and transition (including WITO) Identity & Access (Active Directory) Active Directory architecture (legacy and target state) Domain consolidation and identity modernisation Identity dependencies across applications and services Hosting, Cloud & Service Architecture Hybrid and multi-cloud (on-prem, Azure, AWS) Hosting and storage strategy and datacentre migration CMDB/CSDM modelling and service architecture governance Technical input to procurement and supplier evaluation Person Specification Responsibilities You will: Define and maintain domain architecture (principles, standards, patterns, roadmaps) Lead technical design for high-impact, complex services and programmes Guide and assure architects, delivery teams, and suppliers Use governance and assurance to support decision-making and manage risk Contribute to the architecture community through mentoring and leadership Skills and Experience Essential Significant experience in enterprise architecture within a large, complex organisation Proven ability to act as a technical authority across programmes or services Strong experience of architectural governance, assurance, and risk management Experience working in multi-supplier environments, including design challenge Ability to lead complex design decisions across the delivery lifecycle Strong stakeholder engagement, including influencing at senior levels Ability to communicate complex technical issues clearly to technical and non-technical audiences Domain-Specific Experience (one or more) Network & Connectivity Enterprise network architecture (WAN/LAN/Wi Fi) SD-WAN and modern network/security architectures Identity & Access Active Directory architecture (including legacy environments) Identity modernisation and dependency management Hosting, Cloud & Service Architecture Hybrid/multi-cloud architecture (Azure, AWS, on-prem) Service modelling (CMDB/CSDM) and enterprise service architecture One or more of the following: Experience of large-scale transformation, transition, or procurement programmes Understanding of secure-by-design and government security expectations Experience mentoring and developing architects or technical specialists Experience of ServiceNow or equivalent platforms (for hosting/service roles) Experience of modern identity platforms (e.g. Entra ID)
Government Digital & Data
Principal Solutions Architect (AI Solutions) - Government Digital Service - G6
Government Digital & Data
Location Bristol, Manchester About the job Job summary DSIT is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability People and Transformation The People & Transformation directorate sits at the heart of shaping DSIT's future. We are responsible for getting the fundamentals right - from pay, recruitment and casework - while also leading the organisation's people, workforce and digital transformation. Our work brings together employee experience, organisational design, workforce planning, digital recruitment, policy, data, AI and strategic change to create a joined-up, user-centred system that is easy to access and built for impact. We're the driving force behind the DSIT Difference, making this the home for inventiveness, expertise and impact. By attracting exceptional talent, using technology and data to simplify decisions, and building a culture that thrives on innovation and continuous improvement were ensuring DSIT is future-ready, so we can do our best work in a fast-changing world. DSIT is building a new AI Integration team to help the department embed AI into everyday work, so teams can deliver better outcomes for citizens faster, with greater quality and confidence. As Principal Solutions Architect, you will lead a small team working across the department to identify AI opportunities and turn them into practical applications. This is not a conventional architecture role. Your team will often work independently of each other with portfolios of stakeholders, embedding with different parts of DSIT to understand problems, spot opportunities and help teams move quickly from idea to action. You will build the team, set direction, shape priorities and help people choose the most effective route for each opportunity. That may mean coaching colleagues to solve a problem themselves, teaching teams how to use AI well, supporting the design of a low-code solution in a short sprint, bringing in specialist contractors, or escalating more complex needs to another team. You will need to keep the team focused, unblock problems, make useful connections and build clear ways of working across a team of people who are often operating independently. Job description This is a role for someone entrepreneurial, credible and energising. You will need to inspire others, bring structure to ambiguity, and help a small team deliver high-impact use cases that show clear value for the department. As a Principal Solutions Architect (AI Solutions), you will: set strategic direction, standards and ways of working for a distributed team that is often embedded across different parts of the organisation help the team and stakeholders shape demand, prioritise projects, assess value vs effort/risk, make trade-offs, and maintain focus so solutions can be created provide AI advice to senior leaders and non-technical stakeholders, communicating to gain support whilst managing risk and complexity develop prototypes and deliver lightweight solutions (most likely using Copilot Studio, Power Automate and/or wider Power Platform) foster a culture of learning and innovation within your team, role modelling effective and responsible use of AI Person specification We're interested in people who: have experience setting clear strategic direction, standards and ways of working for a distributed team that is often embedded across different parts of the organisation have experience helping the team and stakeholders shape demand, assess value vs effort/risk, make trade-offs, and maintain focus so solutions can be created, or identifying problems and solution options have experience providing advice to senior leaders and non-technical stakeholders, utilising different architecture communication techniques to gain support from stakeholders for architectural initiatives with high levels of risk, impact and complexity can translate between user needs, operational reality, governance requirements and technical options have hands-on skill with Microsoft low-code tools to prototype and deliver lightweight solutions (Copilot Studio, Power Automate and/or wider Power Platform) have experience coaching others to identify reusable patterns and trends, and feeding them back to the wider organisation to anticipate changes to policy and build resilience through your architectural work
Jun 19, 2026
Seasonal
Location Bristol, Manchester About the job Job summary DSIT is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: joining up public sector services harnessing the power of AI for the public good strengthening and extending our digital and data public infrastructure elevating leadership and investing in talent funding for outcomes and procuring for growth and innovation committing to transparency and driving accountability People and Transformation The People & Transformation directorate sits at the heart of shaping DSIT's future. We are responsible for getting the fundamentals right - from pay, recruitment and casework - while also leading the organisation's people, workforce and digital transformation. Our work brings together employee experience, organisational design, workforce planning, digital recruitment, policy, data, AI and strategic change to create a joined-up, user-centred system that is easy to access and built for impact. We're the driving force behind the DSIT Difference, making this the home for inventiveness, expertise and impact. By attracting exceptional talent, using technology and data to simplify decisions, and building a culture that thrives on innovation and continuous improvement were ensuring DSIT is future-ready, so we can do our best work in a fast-changing world. DSIT is building a new AI Integration team to help the department embed AI into everyday work, so teams can deliver better outcomes for citizens faster, with greater quality and confidence. As Principal Solutions Architect, you will lead a small team working across the department to identify AI opportunities and turn them into practical applications. This is not a conventional architecture role. Your team will often work independently of each other with portfolios of stakeholders, embedding with different parts of DSIT to understand problems, spot opportunities and help teams move quickly from idea to action. You will build the team, set direction, shape priorities and help people choose the most effective route for each opportunity. That may mean coaching colleagues to solve a problem themselves, teaching teams how to use AI well, supporting the design of a low-code solution in a short sprint, bringing in specialist contractors, or escalating more complex needs to another team. You will need to keep the team focused, unblock problems, make useful connections and build clear ways of working across a team of people who are often operating independently. Job description This is a role for someone entrepreneurial, credible and energising. You will need to inspire others, bring structure to ambiguity, and help a small team deliver high-impact use cases that show clear value for the department. As a Principal Solutions Architect (AI Solutions), you will: set strategic direction, standards and ways of working for a distributed team that is often embedded across different parts of the organisation help the team and stakeholders shape demand, prioritise projects, assess value vs effort/risk, make trade-offs, and maintain focus so solutions can be created provide AI advice to senior leaders and non-technical stakeholders, communicating to gain support whilst managing risk and complexity develop prototypes and deliver lightweight solutions (most likely using Copilot Studio, Power Automate and/or wider Power Platform) foster a culture of learning and innovation within your team, role modelling effective and responsible use of AI Person specification We're interested in people who: have experience setting clear strategic direction, standards and ways of working for a distributed team that is often embedded across different parts of the organisation have experience helping the team and stakeholders shape demand, assess value vs effort/risk, make trade-offs, and maintain focus so solutions can be created, or identifying problems and solution options have experience providing advice to senior leaders and non-technical stakeholders, utilising different architecture communication techniques to gain support from stakeholders for architectural initiatives with high levels of risk, impact and complexity can translate between user needs, operational reality, governance requirements and technical options have hands-on skill with Microsoft low-code tools to prototype and deliver lightweight solutions (Copilot Studio, Power Automate and/or wider Power Platform) have experience coaching others to identify reusable patterns and trends, and feeding them back to the wider organisation to anticipate changes to policy and build resilience through your architectural work
Spectrum IT Recruitment
Senior Windows Server Administrator
Spectrum IT Recruitment Southampton, Hampshire
A global technology business is looking for a Senior Windows Server Administrator to become the go-to escalation point for complex Wintel infrastructure issues. This is a role for someone who enjoys deep technical troubleshooting, not just keeping the lights on. You will be joining a business with a sizeable, established technology environment and current projects including a move from VMware towards Azure Local, alongside wider infrastructure integration work across newly acquired sites. The role is based in Southampton and is office based. Senior Windows Server Administrator Salary: 50,000 - 70,000 + benefits Location: Southampton, office based You will take ownership of complex Windows Server and infrastructure challenges, supporting a broad environment covering server, virtualisation, storage, file, email and collaboration technologies. The business needs someone who can be trusted as a senior technical escalation point, particularly when incidents are high priority, time-sensitive, or visible to senior stakeholders. This is not a role for someone who only wants to follow runbooks. You will be expected to understand how systems fit together, diagnose issues under pressure, explain your thinking clearly, and help less experienced administrators develop their own technical capability. In the role, you will: Lead troubleshooting across Windows Server environments Act as a senior escalation point for complex infrastructure issues Support projects involving virtualisation and hyper-converged infrastructure Contribute to the move from VMware towards Azure Local Work across technologies including server, storage, file, email and collaboration systems Help define technical priorities, improvements and roadmap activity Mentor other IT Administrators within the team Support security, resilience, capacity and regulatory requirements Research new technologies and recommend practical, cost-effective solutions The most important requirements are strong Windows Server experience and excellent troubleshooting ability. You should be confident investigating issues properly, using tools such as event logs, understanding areas such as Active Directory, Group Policy, replication, certificates and wider infrastructure dependencies. You do not need to have worked with every technology listed below, but experience across any of the following would be useful: VMware, Hyper-V or Azure Local Citrix SCCM / MECM Exchange Thycotic Zabbix or other enterprise monitoring tools Agile working environments You will need to be able to travel within Europe without restriction when required. Benefits include: Up to 26 days holiday, plus bank holidays Additional birthday and work anniversary celebration days after probation 5% employer pension contribution Employee share purchase scheme with discounted shares Private medical, healthcare cash plan and Digital GP access Life assurance, income protection and critical illness cover The interview process is two stages: an initial 30-45 minute Teams call, followed by an onsite interview in Southampton. For more information, please apply or contact Ruby Calver at Spectrum IT Recruitment for a confidential conversation. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 19, 2026
Full time
A global technology business is looking for a Senior Windows Server Administrator to become the go-to escalation point for complex Wintel infrastructure issues. This is a role for someone who enjoys deep technical troubleshooting, not just keeping the lights on. You will be joining a business with a sizeable, established technology environment and current projects including a move from VMware towards Azure Local, alongside wider infrastructure integration work across newly acquired sites. The role is based in Southampton and is office based. Senior Windows Server Administrator Salary: 50,000 - 70,000 + benefits Location: Southampton, office based You will take ownership of complex Windows Server and infrastructure challenges, supporting a broad environment covering server, virtualisation, storage, file, email and collaboration technologies. The business needs someone who can be trusted as a senior technical escalation point, particularly when incidents are high priority, time-sensitive, or visible to senior stakeholders. This is not a role for someone who only wants to follow runbooks. You will be expected to understand how systems fit together, diagnose issues under pressure, explain your thinking clearly, and help less experienced administrators develop their own technical capability. In the role, you will: Lead troubleshooting across Windows Server environments Act as a senior escalation point for complex infrastructure issues Support projects involving virtualisation and hyper-converged infrastructure Contribute to the move from VMware towards Azure Local Work across technologies including server, storage, file, email and collaboration systems Help define technical priorities, improvements and roadmap activity Mentor other IT Administrators within the team Support security, resilience, capacity and regulatory requirements Research new technologies and recommend practical, cost-effective solutions The most important requirements are strong Windows Server experience and excellent troubleshooting ability. You should be confident investigating issues properly, using tools such as event logs, understanding areas such as Active Directory, Group Policy, replication, certificates and wider infrastructure dependencies. You do not need to have worked with every technology listed below, but experience across any of the following would be useful: VMware, Hyper-V or Azure Local Citrix SCCM / MECM Exchange Thycotic Zabbix or other enterprise monitoring tools Agile working environments You will need to be able to travel within Europe without restriction when required. Benefits include: Up to 26 days holiday, plus bank holidays Additional birthday and work anniversary celebration days after probation 5% employer pension contribution Employee share purchase scheme with discounted shares Private medical, healthcare cash plan and Digital GP access Life assurance, income protection and critical illness cover The interview process is two stages: an initial 30-45 minute Teams call, followed by an onsite interview in Southampton. For more information, please apply or contact Ruby Calver at Spectrum IT Recruitment for a confidential conversation. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

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