Data Analyst 6 Months - Contract Warwick (2 days a month on site) Are you passionate about turning complex data into actionable insights? Do you thrive in a fast-paced environment where your analytical skills can shine? If so, we want YOU to join our client's Strategic Demand Programme as a Data Analyst! About the Role In this exciting position, you'll play a pivotal role in shaping the future of electricity demand at the transmission level. Your analytical prowess will help our client navigate evolving datasets, aiding in system planning, policy development, and operational decision-making. Key Responsibilities: Conduct detailed analysis of demand-related datasets to enhance understanding of current and future transmission demand. Identify trends, outliers, and emerging patterns that impact system planning and network investment. Collaborate with the Strategic Demand Business Analyst to ensure data alignment and validation. Develop insightful narratives and visual outputs for senior leadership and regulatory engagement. Respond to urgent analytical requests from various teams, all while maintaining accuracy and clarity. Ensure all outputs are reproducible and compliant with data governance standards. Prepare data-backed materials for industry events and discussions. About You We believe that teamwork is essential for success, and we're looking for a visionary mind who can help us drive change! If you have: Experience in analyzing complex datasets, ideally within energy, infrastructure, or regulated environments. A knack for spotting patterns and trends, and can communicate these insights to non-technical audiences. A track record of responding to structured data requests and ensuring accuracy and transparency. Confidence in working with ambiguity and translating high-level questions into focused analytical tasks. Proficiency in analytical tools such as Excel, SQL, Python, or Power BI. Qualifications: Essential: Degree-level education (or equivalent experience) in data analysis, engineering, economics, or a related field. Desirable: Experience in the energy sector or infrastructure planning is a plus! Why Join Us? Flexible working arrangements - We offer both full-time and part-time options! A vibrant team culture that values your insights and contributions. Opportunities for professional growth within a transformative organization. If you're ready to make a real impact and help shape the future of energy demand, we want to hear from you! Apply now to join our client's team and embark on an exciting journey of discovery and innovation. Our client is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We welcome all applicants regardless of background. Take the next step in your career today! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 18, 2026
Contractor
Data Analyst 6 Months - Contract Warwick (2 days a month on site) Are you passionate about turning complex data into actionable insights? Do you thrive in a fast-paced environment where your analytical skills can shine? If so, we want YOU to join our client's Strategic Demand Programme as a Data Analyst! About the Role In this exciting position, you'll play a pivotal role in shaping the future of electricity demand at the transmission level. Your analytical prowess will help our client navigate evolving datasets, aiding in system planning, policy development, and operational decision-making. Key Responsibilities: Conduct detailed analysis of demand-related datasets to enhance understanding of current and future transmission demand. Identify trends, outliers, and emerging patterns that impact system planning and network investment. Collaborate with the Strategic Demand Business Analyst to ensure data alignment and validation. Develop insightful narratives and visual outputs for senior leadership and regulatory engagement. Respond to urgent analytical requests from various teams, all while maintaining accuracy and clarity. Ensure all outputs are reproducible and compliant with data governance standards. Prepare data-backed materials for industry events and discussions. About You We believe that teamwork is essential for success, and we're looking for a visionary mind who can help us drive change! If you have: Experience in analyzing complex datasets, ideally within energy, infrastructure, or regulated environments. A knack for spotting patterns and trends, and can communicate these insights to non-technical audiences. A track record of responding to structured data requests and ensuring accuracy and transparency. Confidence in working with ambiguity and translating high-level questions into focused analytical tasks. Proficiency in analytical tools such as Excel, SQL, Python, or Power BI. Qualifications: Essential: Degree-level education (or equivalent experience) in data analysis, engineering, economics, or a related field. Desirable: Experience in the energy sector or infrastructure planning is a plus! Why Join Us? Flexible working arrangements - We offer both full-time and part-time options! A vibrant team culture that values your insights and contributions. Opportunities for professional growth within a transformative organization. If you're ready to make a real impact and help shape the future of energy demand, we want to hear from you! Apply now to join our client's team and embark on an exciting journey of discovery and innovation. Our client is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We welcome all applicants regardless of background. Take the next step in your career today! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Role information: Production Data Analyst Salary up to 27,000 DOE Merthyr Tydfil South Wales Onsite Role Starting October 2026 Why join Marshall Land Systems in this role: The Production Data Analyst supports the Production and Operations teams by managing, analysing, and reporting on production data to enable informed operational and strategic decisions. This role ensures that accurate, timely, and actionable information is available across the production function, helping to optimise processes, monitor performance, and support continuous improvement initiatives Key responsibilities in this role: Collect, organise, and maintain production data from multiple sources, ensuring accuracy and completeness Develop and deliver regular and ad-hoc production reports, dashboards, and performance summaries for Production and Operations Managers Analyse production trends, identify bottlenecks, and highlight areas for improvement or optimisation Support the tracking of key operational metrics such as output, efficiency, downtime, and quality performance Collaborate with Production, Operations, and other support functions to understand reporting requirements and ensure data-driven insights support decision-making Assist in the preparation of management reports for senior leadership, highlighting trends, forecasts, and potential risks Develop, maintain, and improve data management systems and processes to ensure data integrity and accessibility Support continuous improvement initiatives by providing insights based on production data analysis Ensure compliance with relevant internal data governance, security, and quality standards Apply if you have most of the following: Previous experience in a data-heavy role, preferably within production, manufacturing, or operations support Experience in reporting, data analysis, or performance monitoring Experience using ERP or production management systems Familiarity with continuous improvement or operational metrics is advantageous Technical skills/education: Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, charts, and formulas) Experience with databases and data management systems (e.g., SQL, ERP systems, or production software) Experience creating dashboards and visualisations to communicate insights effectively Strong analytical and numerical skills with high attention to detail Ability to interpret complex data sets and present findings in a clear, concise manner The benefits of this role include: Opportunity to develop a career in Production or Operations Management by leveraging data-driven insights Potential progression into roles such as Operations Analyst, Production Planning Coordinator, or Production/Operations Manager Exposure to cross-functional teams and strategic operational decision-making Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Jun 17, 2026
Full time
Role information: Production Data Analyst Salary up to 27,000 DOE Merthyr Tydfil South Wales Onsite Role Starting October 2026 Why join Marshall Land Systems in this role: The Production Data Analyst supports the Production and Operations teams by managing, analysing, and reporting on production data to enable informed operational and strategic decisions. This role ensures that accurate, timely, and actionable information is available across the production function, helping to optimise processes, monitor performance, and support continuous improvement initiatives Key responsibilities in this role: Collect, organise, and maintain production data from multiple sources, ensuring accuracy and completeness Develop and deliver regular and ad-hoc production reports, dashboards, and performance summaries for Production and Operations Managers Analyse production trends, identify bottlenecks, and highlight areas for improvement or optimisation Support the tracking of key operational metrics such as output, efficiency, downtime, and quality performance Collaborate with Production, Operations, and other support functions to understand reporting requirements and ensure data-driven insights support decision-making Assist in the preparation of management reports for senior leadership, highlighting trends, forecasts, and potential risks Develop, maintain, and improve data management systems and processes to ensure data integrity and accessibility Support continuous improvement initiatives by providing insights based on production data analysis Ensure compliance with relevant internal data governance, security, and quality standards Apply if you have most of the following: Previous experience in a data-heavy role, preferably within production, manufacturing, or operations support Experience in reporting, data analysis, or performance monitoring Experience using ERP or production management systems Familiarity with continuous improvement or operational metrics is advantageous Technical skills/education: Advanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, charts, and formulas) Experience with databases and data management systems (e.g., SQL, ERP systems, or production software) Experience creating dashboards and visualisations to communicate insights effectively Strong analytical and numerical skills with high attention to detail Ability to interpret complex data sets and present findings in a clear, concise manner The benefits of this role include: Opportunity to develop a career in Production or Operations Management by leveraging data-driven insights Potential progression into roles such as Operations Analyst, Production Planning Coordinator, or Production/Operations Manager Exposure to cross-functional teams and strategic operational decision-making Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Security Monitoring & SIEM Analyst Location: Berkshire (Onsite) Salary: 45,000 - 60,000 + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC (UK Nationals only) Company Overview An exciting opportunity to join a global technology organisation with a well-established cyber security capability supporting mission-critical environments. Cyber security is central to the organisation's strategy, with ongoing investment in tooling, threat intelligence, and specialist talent. The security function operates at a mature level, combining Security Operations, threat detection, incident response, and continuous improvement practices to defend against evolving threats. Role Overview As a Security Monitoring & SIEM Analyst, you will play a key role within the Security Operations function, focused on real-time detection, investigation, and response to cyber threats using SIEM and security tooling. This role combines hands-on SIEM analysis, alert triage, investigation, and detection improvement, alongside exposure to incident response and proactive threat detection activities. You will work across multiple data sources to identify suspicious behaviour, analyse events, and support the organisation's cyber defence posture through effective monitoring and rapid response. Key Responsibilities Monitor, analyse, and investigate security alerts across SIEM and security tooling Conduct detailed investigations across log, endpoint, identity, and network telemetry Develop and optimise detection logic and SIEM queries to improve alert fidelity Analyse security events and correlate activity across multiple data sources Support incident response activities, including containment, escalation, and remediation Perform IOC analysis, enrichment, and validation using threat intelligence sources Identify gaps in detection capabilities and contribute to continuous improvement Work closely with infrastructure, SOC, and incident response teams to enhance response capability Produce clear and structured investigation reports and escalation summaries Skills & Experience Required Core SIEM & Detection Skills Strong knowledge of SIEM platforms (e.g. Microsoft Sentinel, Splunk, Elastic) Experience writing and tuning queries using: o Kusto Query Language (KQL) o ES QL / Kibana Query Language o Splunk SPL Understanding of event correlation, alerting, and detection use-case development Technical Foundations Strong knowledge of: o Linux and Windows operating systems o Core networking concepts (TCP/IP, DNS, HTTP/S, firewalls, VPNs) Experience analysing logs across: o Endpoint, identity, network, and cloud environments Threat Detection & Security Tooling Strong knowledge of: o EDR/XDR concepts and workflows o IDS/IPS technologies and signature-based detection Experience working with tools such as: o Microsoft Defender, CrowdStrike, SentinelOne, or similar Threat & Adversary Knowledge Understanding of attacker Tactics, Techniques and Procedures (TTPs) and how they manifest in logs and telemetry Familiarity with MITRE ATT&CK framework Evidence of staying up to date with: o Emerging threats o Adversary tradecraft o Defensive techniques Incident Handling & Investigation Experience handling security incidents through: o Detection and triage o Investigation and analysis o Handover to Incident Response teams Strong understanding of: o Incident management processes o Host-based forensic concepts Ability to apply post-incident review (PIR) learnings to improve detection and response Desirable Experience Experience within a SOC or cyber defence environment Exposure to threat hunting or detection engineering Experience in high-security or regulated environments Certifications (Beneficial) Microsoft SC-200 (Security Operations Analyst) GIAC / SANS certifications (GCIH, GCIA, GCED, etc.) CREST (CPIA, CRIA, CCTIA, CCBTP) Other recognised cyber security certifications Why Join? Work within a mature Security Operations environment Exposure to advanced SIEM tooling and large-scale environments Strong investment in training, certifications, and progression Opportunity to develop into: o Senior SIEM Analyst o Detection Engineer o Threat Hunter About Adecco Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this role.
Jun 17, 2026
Full time
Security Monitoring & SIEM Analyst Location: Berkshire (Onsite) Salary: 45,000 - 60,000 + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC (UK Nationals only) Company Overview An exciting opportunity to join a global technology organisation with a well-established cyber security capability supporting mission-critical environments. Cyber security is central to the organisation's strategy, with ongoing investment in tooling, threat intelligence, and specialist talent. The security function operates at a mature level, combining Security Operations, threat detection, incident response, and continuous improvement practices to defend against evolving threats. Role Overview As a Security Monitoring & SIEM Analyst, you will play a key role within the Security Operations function, focused on real-time detection, investigation, and response to cyber threats using SIEM and security tooling. This role combines hands-on SIEM analysis, alert triage, investigation, and detection improvement, alongside exposure to incident response and proactive threat detection activities. You will work across multiple data sources to identify suspicious behaviour, analyse events, and support the organisation's cyber defence posture through effective monitoring and rapid response. Key Responsibilities Monitor, analyse, and investigate security alerts across SIEM and security tooling Conduct detailed investigations across log, endpoint, identity, and network telemetry Develop and optimise detection logic and SIEM queries to improve alert fidelity Analyse security events and correlate activity across multiple data sources Support incident response activities, including containment, escalation, and remediation Perform IOC analysis, enrichment, and validation using threat intelligence sources Identify gaps in detection capabilities and contribute to continuous improvement Work closely with infrastructure, SOC, and incident response teams to enhance response capability Produce clear and structured investigation reports and escalation summaries Skills & Experience Required Core SIEM & Detection Skills Strong knowledge of SIEM platforms (e.g. Microsoft Sentinel, Splunk, Elastic) Experience writing and tuning queries using: o Kusto Query Language (KQL) o ES QL / Kibana Query Language o Splunk SPL Understanding of event correlation, alerting, and detection use-case development Technical Foundations Strong knowledge of: o Linux and Windows operating systems o Core networking concepts (TCP/IP, DNS, HTTP/S, firewalls, VPNs) Experience analysing logs across: o Endpoint, identity, network, and cloud environments Threat Detection & Security Tooling Strong knowledge of: o EDR/XDR concepts and workflows o IDS/IPS technologies and signature-based detection Experience working with tools such as: o Microsoft Defender, CrowdStrike, SentinelOne, or similar Threat & Adversary Knowledge Understanding of attacker Tactics, Techniques and Procedures (TTPs) and how they manifest in logs and telemetry Familiarity with MITRE ATT&CK framework Evidence of staying up to date with: o Emerging threats o Adversary tradecraft o Defensive techniques Incident Handling & Investigation Experience handling security incidents through: o Detection and triage o Investigation and analysis o Handover to Incident Response teams Strong understanding of: o Incident management processes o Host-based forensic concepts Ability to apply post-incident review (PIR) learnings to improve detection and response Desirable Experience Experience within a SOC or cyber defence environment Exposure to threat hunting or detection engineering Experience in high-security or regulated environments Certifications (Beneficial) Microsoft SC-200 (Security Operations Analyst) GIAC / SANS certifications (GCIH, GCIA, GCED, etc.) CREST (CPIA, CRIA, CCTIA, CCBTP) Other recognised cyber security certifications Why Join? Work within a mature Security Operations environment Exposure to advanced SIEM tooling and large-scale environments Strong investment in training, certifications, and progression Opportunity to develop into: o Senior SIEM Analyst o Detection Engineer o Threat Hunter About Adecco Adecco is acting as an Employment Agency. We are proud to be an equal opportunities employer. We are on the client's supplier list for this role.
Data Specialist Location: Hinckley - Hybrid working Salary: 60K - 70K Our client is seeking a proactive and commercially minded Data Specialist to join their growing team. This is a fantastic opportunity to play a key role in shaping the organisation's reporting, analytics, and data infrastructure, helping to drive informed business decisions through accurate, accessible, and insightful data. This role offers a blend of front-end reporting and back-end data management, making it ideal for someone who enjoys developing impactful Power BI dashboards while also managing and enhancing a centralised data warehouse environment. Key Responsibilities Design, build, and maintain Power BI dashboards and reports. Develop and optimise data models and advanced DAX calculations. Extract, transform, and prepare data using SQL. Support and maintain the organisation's data warehouse and reporting environment. Ensure data accuracy, integrity, and performance across reporting solutions. Partner with stakeholders to understand requirements and deliver actionable insights. Present data-driven recommendations to senior leadership teams. About You Proven experience in a Data Analyst, Data Specialist, BI Analyst, or similar role. Strong Power BI, SQL, and DAX skills. Experience working with data warehouses and centralised reporting environments. Excellent analytical and problem-solving abilities. Confident communicating insights to both technical and non-technical stakeholders. Degree qualified in a relevant discipline, or equivalent practical experience. Desirable Microsoft Power BI or SQL certifications. Experience with ETL processes and data integration. Exposure to data warehouse design and optimisation. Please apply asap if interested. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Jun 17, 2026
Full time
Data Specialist Location: Hinckley - Hybrid working Salary: 60K - 70K Our client is seeking a proactive and commercially minded Data Specialist to join their growing team. This is a fantastic opportunity to play a key role in shaping the organisation's reporting, analytics, and data infrastructure, helping to drive informed business decisions through accurate, accessible, and insightful data. This role offers a blend of front-end reporting and back-end data management, making it ideal for someone who enjoys developing impactful Power BI dashboards while also managing and enhancing a centralised data warehouse environment. Key Responsibilities Design, build, and maintain Power BI dashboards and reports. Develop and optimise data models and advanced DAX calculations. Extract, transform, and prepare data using SQL. Support and maintain the organisation's data warehouse and reporting environment. Ensure data accuracy, integrity, and performance across reporting solutions. Partner with stakeholders to understand requirements and deliver actionable insights. Present data-driven recommendations to senior leadership teams. About You Proven experience in a Data Analyst, Data Specialist, BI Analyst, or similar role. Strong Power BI, SQL, and DAX skills. Experience working with data warehouses and centralised reporting environments. Excellent analytical and problem-solving abilities. Confident communicating insights to both technical and non-technical stakeholders. Degree qualified in a relevant discipline, or equivalent practical experience. Desirable Microsoft Power BI or SQL certifications. Experience with ETL processes and data integration. Exposure to data warehouse design and optimisation. Please apply asap if interested. GleeIT At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Programme Coordinator Transport Analytics & Modelling Manchester (Hybrid) 48k - 60k + Local Government Pension + Flexi Time + Excellent Holiday Allowance A unique organisation responsible for shaping the future of transport across the North of England is looking for a Programme Coordinator to join their Transport Appraisal, Modelling & Economics team. This is an opportunity to work at the centre of major transport investment decisions, coordinating programmes that influence infrastructure planning, economic growth and sustainable transport strategies across the region. Why this role? You'll play a key role in delivering complex analytical and modelling programmes that support transport planning across the North. Working alongside economists, analysts, transport modellers and senior stakeholders, you'll coordinate multiple interdependent projects, ensuring work is delivered on time, within budget and to a high standard. The outputs of these programmes directly support business cases, investment decisions and long-term transport strategies that impact millions of people. This role would suit someone who enjoys bringing together technical specialists, managing competing priorities and ensuring large-scale projects move forward effectively. What you'll be doing Coordinate the delivery of multiple analytical, modelling and appraisal projects Manage project plans, budgets, risks, dependencies and governance activities Work closely with technical teams delivering modelling, data and economic analysis Manage external suppliers and consultancy partners Support procurement and commissioning activities Build strong relationships with local authorities, delivery partners and senior stakeholders Provide programme reporting and performance updates to leadership teams What they're looking for Previous experience coordinating or managing complex programmes or projects Strong stakeholder management and communication skills Experience managing budgets, forecasts, risks and project governance Commercial awareness and exposure to supplier or contract management Ability to work alongside technical teams and understand analytical outputs Strong organisational skills with the ability to manage multiple priorities simultaneously Particularly relevant backgrounds Programme Management Project Management PMO Infrastructure Delivery Transport Planning Engineering Consultancy Data & Analytics Programme Delivery Public Sector Transformation Working Arrangements Hybrid working based in Manchester city centre Flexible working arrangements available Flexi Time Scheme allowing accrual of up to 18 additional days leave per year Benefits Salary between 47,742 and 60,717 28 days annual leave plus bank holidays Local Government Pension Scheme Flexi Time Scheme Salary sacrifice benefits Travel pass scheme Excellent work-life balance Interested? This is an excellent opportunity to join an organisation delivering projects that have a genuine impact on the future of transport, connectivity and economic growth across the North of England. Apply now or contact Stuart Manderson at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2026
Full time
Programme Coordinator Transport Analytics & Modelling Manchester (Hybrid) 48k - 60k + Local Government Pension + Flexi Time + Excellent Holiday Allowance A unique organisation responsible for shaping the future of transport across the North of England is looking for a Programme Coordinator to join their Transport Appraisal, Modelling & Economics team. This is an opportunity to work at the centre of major transport investment decisions, coordinating programmes that influence infrastructure planning, economic growth and sustainable transport strategies across the region. Why this role? You'll play a key role in delivering complex analytical and modelling programmes that support transport planning across the North. Working alongside economists, analysts, transport modellers and senior stakeholders, you'll coordinate multiple interdependent projects, ensuring work is delivered on time, within budget and to a high standard. The outputs of these programmes directly support business cases, investment decisions and long-term transport strategies that impact millions of people. This role would suit someone who enjoys bringing together technical specialists, managing competing priorities and ensuring large-scale projects move forward effectively. What you'll be doing Coordinate the delivery of multiple analytical, modelling and appraisal projects Manage project plans, budgets, risks, dependencies and governance activities Work closely with technical teams delivering modelling, data and economic analysis Manage external suppliers and consultancy partners Support procurement and commissioning activities Build strong relationships with local authorities, delivery partners and senior stakeholders Provide programme reporting and performance updates to leadership teams What they're looking for Previous experience coordinating or managing complex programmes or projects Strong stakeholder management and communication skills Experience managing budgets, forecasts, risks and project governance Commercial awareness and exposure to supplier or contract management Ability to work alongside technical teams and understand analytical outputs Strong organisational skills with the ability to manage multiple priorities simultaneously Particularly relevant backgrounds Programme Management Project Management PMO Infrastructure Delivery Transport Planning Engineering Consultancy Data & Analytics Programme Delivery Public Sector Transformation Working Arrangements Hybrid working based in Manchester city centre Flexible working arrangements available Flexi Time Scheme allowing accrual of up to 18 additional days leave per year Benefits Salary between 47,742 and 60,717 28 days annual leave plus bank holidays Local Government Pension Scheme Flexi Time Scheme Salary sacrifice benefits Travel pass scheme Excellent work-life balance Interested? This is an excellent opportunity to join an organisation delivering projects that have a genuine impact on the future of transport, connectivity and economic growth across the North of England. Apply now or contact Stuart Manderson at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Jun 17, 2026
Full time
Associate Principal, Customer Success Major Accounts Who we are GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose-built AI into a single, connected platform, we help organizations see what s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth. Why join GlobalData? GlobalData Healthcare is GlobalData s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and having recently received transformational investment, we are in the process of being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world s most successful organizations.? Our big ambitions mean that life at GlobalData Healthcare is fast paced, entrepreneurial and rewarding. Working together in an intellectually challenging environment, where learning is super-charged to keep us on our toes, the highly stimulating, fast-paced, global environment we operate in, and our bold ambitions result in unique learning opportunities for our people. The role The Associate Principal, Customer Success Majors leads GlobalData Healthcare s most strategic and highest-value client relationships. Sitting at the senior end of the Customer Success career path, the role combines hands-on ownership of a concentrated book of crown-jewel Majors accounts with leadership responsibility for the Majors Customer Success pod setting the standard for how value is delivered, retained, and grown across our largest pharmaceutical, biotech, and life sciences clients. This is a senior, commercially-minded role accountable for protecting and expanding a material share of GlobalData Healthcare s ARR. The Associate Principal is the trusted strategic partner to senior client stakeholders, ensuring GlobalData is positioned as indispensable, billable infrastructure embedded in the client s decision-making not a discretionary subscription. What you ll be doing Strategic Account Leadership Own the most strategic Majors relationships act as the senior point of contact and trusted advisor to C-suite and senior decision-makers across a concentrated portfolio of high-ARR accounts. Build and execute strategic account plans develop multi-year value and growth roadmaps for each named account, mapping stakeholders, use cases, risks, and white-space opportunity. Retention & Commercial Growth Protect and grow ARR own renewal and retention outcomes for the Majors book, driving Value Retention Rate (VRR) and Volume Renewal Rate while partnering with Account Management on upsell and cross-sell. De-risk renewals early identify at-risk accounts through leading indicators (usage, sentiment, LOR), and lead structured re-onboarding and save interventions well ahead of the renewal window. Customer Lifecycle & Value Realisation Drive the full lifecycle Sign Onboard Embed Renew ensuring every Majors account reaches deep, sticky adoption within the first 90 days and sustains it thereafter. Embed measurable value connect GlobalData s intelligence to client workflows and business outcomes, and capture proof of value through Likelihood-to-Renew (LOR) scoring and documented impact. Pod Leadership & Cross-Functional Influence Lead the Majors CS pod coach, mentor, and set quality standards for Senior Customer Success Executives, modelling best-practice account leadership. Partner cross-functionally work closely with Sales, Account Management, Product, and Analyst teams to resolve escalations and channel client needs into the business. Insight, Reporting & Voice of Customer Maintain a single source of truth keep account health, risk, and activity current in Planhat and Salesforce, ensuring accurate forecasting of renewals. Surface intelligence analyse usage and conversation data (e.g. via Gong) to identify churn drivers, expansion signals, and competitive/AI-displacement threats, feeding insight back to leadership. What we re looking for Essential Substantial experience (typically 7+ years) in Customer Success, Account Management, or strategic client management within a B2B data, intelligence, analytics, SaaS, or professional-services environment. A demonstrable track record of owning and growing high-value enterprise relationships and personally carrying retention/renewal accountability. Domain knowledge of the pharmaceutical, biotech, medical device, or wider life sciences sector. Experience managing C-suite and senior stakeholder relationships in complex, multi-stakeholder organisations. Commercial acumen confident discussing value, ROI, and renewal commercials, and partnering with Sales on expansion. Experience coaching or leading other CS / account professionals, formally or informally. Desirable Familiarity with Customer Success tooling (Planhat or similar), Salesforce, and conversation-intelligence platforms (e.g. Gong). Exposure to renewals operations, health-scoring frameworks, or CS transformation / operating-model design. In addition to a rewarding career, we support our GlobalData Heathcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit (url removed) GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Infrastructure Analyst Gloucester Overview The client provides end-to-end hybrid cloud and data storage solutions, designing tailored infrastructure to improve efficiency, scalability, uptime, and security. The company also supports clients with technical assistance, preventative maintenance, and longer-term strategic guidance to keep their systems performing reliably. If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply They are seeking to appoint an Infrastructure Analyst to join our expanding technical team. This is a hands-on, customer-facing role where you will act as a key point of contact for our managed service clients. You will be responsible for handling incidents, service requests, and day-to-day support issues, while gaining exposure to wider infrastructure technologies and project work. Although this is a team-based role, you will be expected to work independently when required, managing your workload in an organised and efficient manner. As an Infrastructure Analyst, you will communicate regularly with both internal stakeholders and managed service clients. You will play a key role in supporting the wider service desk team, using strong problem-solving skills to diagnose and resolve technical issues. The role is based in our Gloucester office, with occasional travel to customer and data centre sites across the UK. Key Responsibilities The key responsibilities for this role include: Acting as a second line support engineer for managed service clients. Logging, managing, and resolving incidents and service requests within agreed service levels. Troubleshooting issues across end-client servers, networks, and cloud platforms. Providing remote and occasional on-site support to clients. Escalating more complex issues to senior engineers where required. Ensuring the successful management, support, and maintenance across the entire Cloud infrastructure platform (compute, network, storage). Instigate and orchestrate changes to both Client side and the Cloud infrastructures, in line with the companies and client specific change control processes. Facilitate and contribute to the delivery of technical projects and work packages for the company and its clients. Comply with all company and ISO policies, audit, and legal requirements such as Health & Safety, Data Protection Act, etc. Experience The Infrastructure Engineer should have demonstrable experience of use and support of the following systems and platforms: A strong customer service mindset with clear communication skills A logical and methodical approach to troubleshooting A willingness to learn and develop into a broader infrastructure role The ability to manage workload and prioritise effectively A positive, proactive attitude within a team environment It would also be beneficial to have some experience of the following: Backup technologies (Veeam/Arcserve) VMware ESXi Microsoft Hyper-V HaloPSA Anti-virus technologies (Sophos) Web and E-mail Security (Mimecast) PRTG Monitoring Datto RMM Multi-factor authentication Windows technologies (Server/AD/ADFS/GPO) SAN Technologies (HPE/Seagate/Dell) Microsoft Office 365 If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply For more information, please contact Giles Churchill at Amida
Jun 17, 2026
Full time
Infrastructure Analyst Gloucester Overview The client provides end-to-end hybrid cloud and data storage solutions, designing tailored infrastructure to improve efficiency, scalability, uptime, and security. The company also supports clients with technical assistance, preventative maintenance, and longer-term strategic guidance to keep their systems performing reliably. If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply They are seeking to appoint an Infrastructure Analyst to join our expanding technical team. This is a hands-on, customer-facing role where you will act as a key point of contact for our managed service clients. You will be responsible for handling incidents, service requests, and day-to-day support issues, while gaining exposure to wider infrastructure technologies and project work. Although this is a team-based role, you will be expected to work independently when required, managing your workload in an organised and efficient manner. As an Infrastructure Analyst, you will communicate regularly with both internal stakeholders and managed service clients. You will play a key role in supporting the wider service desk team, using strong problem-solving skills to diagnose and resolve technical issues. The role is based in our Gloucester office, with occasional travel to customer and data centre sites across the UK. Key Responsibilities The key responsibilities for this role include: Acting as a second line support engineer for managed service clients. Logging, managing, and resolving incidents and service requests within agreed service levels. Troubleshooting issues across end-client servers, networks, and cloud platforms. Providing remote and occasional on-site support to clients. Escalating more complex issues to senior engineers where required. Ensuring the successful management, support, and maintenance across the entire Cloud infrastructure platform (compute, network, storage). Instigate and orchestrate changes to both Client side and the Cloud infrastructures, in line with the companies and client specific change control processes. Facilitate and contribute to the delivery of technical projects and work packages for the company and its clients. Comply with all company and ISO policies, audit, and legal requirements such as Health & Safety, Data Protection Act, etc. Experience The Infrastructure Engineer should have demonstrable experience of use and support of the following systems and platforms: A strong customer service mindset with clear communication skills A logical and methodical approach to troubleshooting A willingness to learn and develop into a broader infrastructure role The ability to manage workload and prioritise effectively A positive, proactive attitude within a team environment It would also be beneficial to have some experience of the following: Backup technologies (Veeam/Arcserve) VMware ESXi Microsoft Hyper-V HaloPSA Anti-virus technologies (Sophos) Web and E-mail Security (Mimecast) PRTG Monitoring Datto RMM Multi-factor authentication Windows technologies (Server/AD/ADFS/GPO) SAN Technologies (HPE/Seagate/Dell) Microsoft Office 365 If you are 1st/2nd Line Support; Infrastructure Analyst, Infrastructure Support Engineer, IT Operations Analyst, Technical Support Analyst please apply For more information, please contact Giles Churchill at Amida
JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need PreviousIT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 17, 2026
Seasonal
JOB TITLE: IT Service Desk Support Analyst START DATE: 1st September PAY: 15.81 per hour LOCATION: Edinburgh Sighthill North HOURS: Full Time, 35 hours per week WORKING PATTERN: Our work style is hybrid, which involves spending at least 2 days per week, or 40% of your time, in the office. You'll work 35 hours per week across Monday to Friday, with shift rotations between 7:00am and 7:00pm. The current rotation includes 4 weeks of early shifts (finishing between 2:30pm and 5:30pm) and 1 week of late shifts (finishing between 6:00pm and 7:00pm). You'll also work 1 Saturday in every 5 weeks. Shifts are provided at least 4 weeks in advance, helping you plan your work-life balance. About this opportunity We are looking for customer-focused individuals with a passion for technology and delivering outstanding service to join our in-house IT Service Desk team. As a Colleague IT Service Desk Support Analyst, you'll be the first point of contact for colleagues across Lloyds Banking Group, providing support and guidance on a wide range of IT-related issues. You'll play a key role in helping colleagues resolve technical problems quickly and efficiently while delivering an exceptional customer experience. This role is ideal for someone who enjoys troubleshooting, problem-solving, and helping others. It also offers a fantastic opportunity to gain exposure to the IT infrastructure, support processes, and continuous improvement initiatives that support one of the UK's largest banking groups. You'll build strong relationships with colleagues across the organisation while working closely with a broad range of internal IT teams. Day to day, you'll be: Providing outstanding customer service and support to colleagues across the business. Acting as the first point of contact for IT-related queries via phone and online channels. Taking ownership of incidents and service requests through to resolution. Diagnosing and troubleshooting technical issues in a professional and efficient manner. Supporting colleagues working both remotely and in office environments. Building rapport quickly to gather relevant information and identify solutions. Maintaining accurate records and ensuring a high standard of service delivery. Identifying opportunities to improve customer journeys and service processes. Delivering support with empathy, professionalism, and attention to detail. Why Lloyds Banking Group? Join us and become part of a team that helps keep colleagues connected and productive every day. As well as gaining valuable exposure to a wide range of technologies and support functions, you'll work alongside experienced professionals in a collaborative environment that supports development and career progression. Benefits Hybrid working model with approximately 60% home working and 40% office-based working. Comprehensive training and ongoing support. Exposure to a broad range of IT systems and technologies. Opportunity to develop technical and customer service skills. Career progression opportunities within Lloyds Banking Group. Weekly pay. Online payslips. Dedicated aftercare team. Annual leave allowance. Employee Assistance Programme. Access to Able Futures. Eyecare vouchers. Access to Boost benefits including shopping discounts, attraction tickets, and services. Smart Spending App. Workplace Pension Scheme. What you'll need PreviousIT support experience is essential. Experience supporting users on Windows Operating Systems. Strong troubleshooting skills across Microsoft Office 365/Office 2016 applications, including Outlook, Word, Excel, and PowerPoint. Experience using Microsoft Azure and Active Directory. Knowledge of the Microsoft Managed Device (MMD) environment/platform. Experience supporting both office-based and remote colleagues, including home network and peripheral connectivity issues. Strong communication and customer service skills. Excellent attention to detail. The ability to build rapport quickly and gather information effectively. A proactive mindset with a focus on continuous improvement. Strong problem-solving and analytical skills. About working for us Our focus is to ensure we're inclusive every day and build an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity, or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative. That's why we especially welcome applications from under-represented groups. We're disability confident. If you'd like reasonable adjustments to be made to our recruitment processes, just let us know. If you're excited by the thought of becoming part of our team, apply today. We'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Job title: Senior PMO Rate: £275-320 per day - Outside IR35 / Ltd Company Duration: 6 months initially Location: Rotherham, but mostly remote working / WFH Start date: ASAP Overview: We are assisting a rapidly growing company who seek a Senior PMO to support a major technology transformation programme for an initial 6 month contract, with a strong likelihood of extension for a further 6 months.Working across multiple workstreams featuring IT infrastructure, cloud technologies, AI solutions, networking and IT transformation, the Senior PMO will play a key role in programme governance, reporting, planning, and delivery coordination, helping to ensure the successful delivery of a complex technology programme.This role offers an excellent opportunity for an experienced PMO looking to step into a Senior PMO position, while also appealing to established Senior PMOs seeking their next opportunity within a high-profile technology environment. Key Responsibilities Maintain programme plans, schedules, and delivery trackers Produce clear and accurate status reporting for programme and client stakeholders Manage RAID logs, action trackers, decision logs, and dependency registers Coordinate activities across project managers, technical teams, and business stakeholders Prepare governance materials and support programme forums and meetings Track progress against key milestones and delivery commitments Identify, manage, and escalate risks, issues, blockers, and resource conflicts Support operational readiness, handover, and programme closure activities Drive consistency, visibility, and control across programme delivery Ensure stakeholders have accurate and timely information to support decision-making Skills & Experience Experience in a PMO Analyst, Senior PMO Analyst, PMO Consultant, or Senior PMO role Strong programme governance, reporting, planning, and delivery control experience Previous experience supporting technology, infrastructure, cloud, AI, networking, or transformation programmes Experience managing RAID logs, dependencies, actions, and programme reporting Strong stakeholder management and communication skills Ability to work independently within a fast-paced programme environment Excellent organisational skills and attention to detail Desirable Understanding of IT managed services or professional services Adopter of AI-enabled ways of working, with experience using AI tools to improve efficiency, automate routine activities, and enhance the quality of project and portfolio management outputs.
Jun 17, 2026
Contractor
Job title: Senior PMO Rate: £275-320 per day - Outside IR35 / Ltd Company Duration: 6 months initially Location: Rotherham, but mostly remote working / WFH Start date: ASAP Overview: We are assisting a rapidly growing company who seek a Senior PMO to support a major technology transformation programme for an initial 6 month contract, with a strong likelihood of extension for a further 6 months.Working across multiple workstreams featuring IT infrastructure, cloud technologies, AI solutions, networking and IT transformation, the Senior PMO will play a key role in programme governance, reporting, planning, and delivery coordination, helping to ensure the successful delivery of a complex technology programme.This role offers an excellent opportunity for an experienced PMO looking to step into a Senior PMO position, while also appealing to established Senior PMOs seeking their next opportunity within a high-profile technology environment. Key Responsibilities Maintain programme plans, schedules, and delivery trackers Produce clear and accurate status reporting for programme and client stakeholders Manage RAID logs, action trackers, decision logs, and dependency registers Coordinate activities across project managers, technical teams, and business stakeholders Prepare governance materials and support programme forums and meetings Track progress against key milestones and delivery commitments Identify, manage, and escalate risks, issues, blockers, and resource conflicts Support operational readiness, handover, and programme closure activities Drive consistency, visibility, and control across programme delivery Ensure stakeholders have accurate and timely information to support decision-making Skills & Experience Experience in a PMO Analyst, Senior PMO Analyst, PMO Consultant, or Senior PMO role Strong programme governance, reporting, planning, and delivery control experience Previous experience supporting technology, infrastructure, cloud, AI, networking, or transformation programmes Experience managing RAID logs, dependencies, actions, and programme reporting Strong stakeholder management and communication skills Ability to work independently within a fast-paced programme environment Excellent organisational skills and attention to detail Desirable Understanding of IT managed services or professional services Adopter of AI-enabled ways of working, with experience using AI tools to improve efficiency, automate routine activities, and enhance the quality of project and portfolio management outputs.
Programme Coordinator | Transport Analytics & Modelling | Manchester (Hybrid) £48k - £60k + Local Government Pension + Flexi Time + Excellent Holiday Allowance A unique organisation responsible for shaping the future of transport across the North of England is looking for a Programme Coordinator to join their Transport Appraisal, Modelling & Economics team. This is an opportunity to work at the centre of major transport investment decisions, coordinating programmes that influence infrastructure planning, economic growth and sustainable transport strategies across the region. Why this role? You'll play a key role in delivering complex analytical and modelling programmes that support transport planning across the North. Working alongside economists, analysts, transport modellers and senior stakeholders, you'll coordinate multiple interdependent projects, ensuring work is delivered on time, within budget and to a high standard. The outputs of these programmes directly support business cases, investment decisions and long-term transport strategies that impact millions of people. This role would suit someone who enjoys bringing together technical specialists, managing competing priorities and ensuring large-scale projects move forward effectively. What you'll be doing *Coordinate the delivery of multiple analytical, modelling and appraisal projects *Manage project plans, budgets, risks, dependencies and governance activities *Work closely with technical teams delivering modelling, data and economic analysis *Manage external suppliers and consultancy partners *Support procurement and commissioning activities *Build strong relationships with local authorities, delivery partners and senior stakeholders *Provide programme reporting and performance updates to leadership teams What they're looking for *Previous experience coordinating or managing complex programmes or projects *Strong stakeholder management and communication skills *Experience managing budgets, forecasts, risks and project governance *Commercial awareness and exposure to supplier or contract management *Ability to work alongside technical teams and understand analytical outputs *Strong organisational skills with the ability to manage multiple priorities simultaneously Particularly relevant backgrounds *Programme Management *Project Management *PMO *Infrastructure Delivery *Transport Planning *Engineering Consultancy *Data & Analytics Programme Delivery *Public Sector Transformation Working Arrangements *Hybrid working based in Manchester city centre *Flexible working arrangements available *Flexi Time Scheme allowing accrual of up to 18 additional days leave per year Benefits *Salary between £47,742 and £60,717 *28 days annual leave plus bank holidays *Local Government Pension Scheme *Flexi Time Scheme *Salary sacrifice benefits *Travel pass scheme *Excellent work-life balance Interested? This is an excellent opportunity to join an organisation delivering projects that have a genuine impact on the future of transport, connectivity and economic growth across the North of England. Apply now or contact Stuart Manderson at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Jun 17, 2026
Full time
Programme Coordinator | Transport Analytics & Modelling | Manchester (Hybrid) £48k - £60k + Local Government Pension + Flexi Time + Excellent Holiday Allowance A unique organisation responsible for shaping the future of transport across the North of England is looking for a Programme Coordinator to join their Transport Appraisal, Modelling & Economics team. This is an opportunity to work at the centre of major transport investment decisions, coordinating programmes that influence infrastructure planning, economic growth and sustainable transport strategies across the region. Why this role? You'll play a key role in delivering complex analytical and modelling programmes that support transport planning across the North. Working alongside economists, analysts, transport modellers and senior stakeholders, you'll coordinate multiple interdependent projects, ensuring work is delivered on time, within budget and to a high standard. The outputs of these programmes directly support business cases, investment decisions and long-term transport strategies that impact millions of people. This role would suit someone who enjoys bringing together technical specialists, managing competing priorities and ensuring large-scale projects move forward effectively. What you'll be doing *Coordinate the delivery of multiple analytical, modelling and appraisal projects *Manage project plans, budgets, risks, dependencies and governance activities *Work closely with technical teams delivering modelling, data and economic analysis *Manage external suppliers and consultancy partners *Support procurement and commissioning activities *Build strong relationships with local authorities, delivery partners and senior stakeholders *Provide programme reporting and performance updates to leadership teams What they're looking for *Previous experience coordinating or managing complex programmes or projects *Strong stakeholder management and communication skills *Experience managing budgets, forecasts, risks and project governance *Commercial awareness and exposure to supplier or contract management *Ability to work alongside technical teams and understand analytical outputs *Strong organisational skills with the ability to manage multiple priorities simultaneously Particularly relevant backgrounds *Programme Management *Project Management *PMO *Infrastructure Delivery *Transport Planning *Engineering Consultancy *Data & Analytics Programme Delivery *Public Sector Transformation Working Arrangements *Hybrid working based in Manchester city centre *Flexible working arrangements available *Flexi Time Scheme allowing accrual of up to 18 additional days leave per year Benefits *Salary between £47,742 and £60,717 *28 days annual leave plus bank holidays *Local Government Pension Scheme *Flexi Time Scheme *Salary sacrifice benefits *Travel pass scheme *Excellent work-life balance Interested? This is an excellent opportunity to join an organisation delivering projects that have a genuine impact on the future of transport, connectivity and economic growth across the North of England. Apply now or contact Stuart Manderson at Cathcart Technology for more information. Cathcart Technology is acting as an Employment Agency in relation to this vacancy.
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Jun 17, 2026
Full time
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Jun 17, 2026
Full time
Senior IT Support Analyst Infrastructure Support Engineer SaaS - Platform based Technology Services Woking Surrey/Hybrid Working £55-60k salary + benefits package Our client a global technology leader is currently looking for a Senior IT Support Analyst to work with the service desk providing support across the business. Reporting to the Head of IT, the Senior Support Engineer plays a key role in supporting the network, infrastructure and users across all UK sites. This senior position provides technical leadership, owns complex escalations and drives operational maturity across the IT function. The engineer will work closely with the IT Service Desk, Infrastructure, Compliance, Legal and Global IT teams. Experience working in an ISO 27001 active environmen t , where controls, evidence capture and workflow adherence are part of daily tasks, is essential. R esponsibilities (key tasks and requirements of the role) Lead escalations and complex technical issues across the IT estate Maintain and improve ISO-aligned workflows: access control, incident management, asset life cycle, change management Administration and support: Microsoft 365, Azure AD/Entra ID Intune configuration and compliance JIRA, CrowdStrike, Mimecast, ScreenConnect Exchange, SharePoint, Teams, M365 Office Suite Support OS deployment, endpoint hardening and infrastructure optimisation Be a point of escalations for support Desktop Engineers and ITSD staff Collaborate with Compliance, Operations and Global IT Contribute to process development, documentation and training materials Ensure adherence to SLAs and operational standards across UK sites Essential Attributes:- Solid Microsoft 365 administration Strong Azure AD/Entra ID identity management Intune policy management and device configuration Broad Microsoft infrastructure understanding (endpoints, OS and User apps deployment, networks, SaaS) Experience working in an ISO 27001 active environment High level documentation allowing upskill others and influence cross-team working
Job Title: Product Owner Experience level: Consultancy Charge rate: 760 per day INSIDE Clearance required: SC Cleared Location: Remote with some occasional travel to workshops Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritisation. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 17, 2026
Contractor
Job Title: Product Owner Experience level: Consultancy Charge rate: 760 per day INSIDE Clearance required: SC Cleared Location: Remote with some occasional travel to workshops Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritisation. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Product Owner Remote Up to 730 per day inside ir35 Active SC clearance required We are currently seeking an experienced Product Owner to join a major public sector digital transformation programme. This is an excellent opportunity to play a key role in shaping and delivering cloud platform services that support critical government infrastructure and digital capabilities. Working within a multidisciplinary Agile environment, you will collaborate closely with users, technical teams, and senior stakeholders to drive product development from discovery through to live service. The Role As Product Owner, you will be responsible for understanding user needs, defining product priorities, and ensuring the successful delivery of platform infrastructure products and services. You'll work at the intersection of business and technology, translating complex requirements into actionable product backlogs and delivering value through iterative development. Key responsibilities include: Working directly with infrastructure users to understand, refine, and validate requirements. Leading discovery activities and guiding solutions through Alpha, Beta, and Live phases. Owning and managing the product backlog, ensuring alignment with programme objectives and delivery priorities. Building strong relationships with stakeholders across technical, operational, and leadership functions. Managing expectations and providing guidance on product best practice. Collaborating with Delivery Managers, Technical Leads, Engineers, and Business Analysts within Agile delivery teams. Supporting continuous improvement initiatives through user feedback, data analysis, and performance measurement. Defining and tracking product KPIs to drive informed decision-making and product success. What We're Looking For To be successful in this role, you'll have: Proven experience as a Product Owner within complex, regulated environments. Strong understanding of AWS platform infrastructure and cloud-based services. Experience managing a broad range of stakeholders within milestone-driven programmes. Expertise in Agile delivery methodologies, including Scrum, Kanban, and DevOps practices. Knowledge of user-centred design principles and Government Digital Service (GDS) frameworks. Strong prioritisation, communication, and stakeholder management skills. Experience using Jira and Confluence to manage delivery and product activities. The ability to communicate effectively with both technical and non-technical audiences. A proactive and collaborative approach to problem-solving and continuous improvement.
Jun 17, 2026
Contractor
Product Owner Remote Up to 730 per day inside ir35 Active SC clearance required We are currently seeking an experienced Product Owner to join a major public sector digital transformation programme. This is an excellent opportunity to play a key role in shaping and delivering cloud platform services that support critical government infrastructure and digital capabilities. Working within a multidisciplinary Agile environment, you will collaborate closely with users, technical teams, and senior stakeholders to drive product development from discovery through to live service. The Role As Product Owner, you will be responsible for understanding user needs, defining product priorities, and ensuring the successful delivery of platform infrastructure products and services. You'll work at the intersection of business and technology, translating complex requirements into actionable product backlogs and delivering value through iterative development. Key responsibilities include: Working directly with infrastructure users to understand, refine, and validate requirements. Leading discovery activities and guiding solutions through Alpha, Beta, and Live phases. Owning and managing the product backlog, ensuring alignment with programme objectives and delivery priorities. Building strong relationships with stakeholders across technical, operational, and leadership functions. Managing expectations and providing guidance on product best practice. Collaborating with Delivery Managers, Technical Leads, Engineers, and Business Analysts within Agile delivery teams. Supporting continuous improvement initiatives through user feedback, data analysis, and performance measurement. Defining and tracking product KPIs to drive informed decision-making and product success. What We're Looking For To be successful in this role, you'll have: Proven experience as a Product Owner within complex, regulated environments. Strong understanding of AWS platform infrastructure and cloud-based services. Experience managing a broad range of stakeholders within milestone-driven programmes. Expertise in Agile delivery methodologies, including Scrum, Kanban, and DevOps practices. Knowledge of user-centred design principles and Government Digital Service (GDS) frameworks. Strong prioritisation, communication, and stakeholder management skills. Experience using Jira and Confluence to manage delivery and product activities. The ability to communicate effectively with both technical and non-technical audiences. A proactive and collaborative approach to problem-solving and continuous improvement.
Product Owner Rate 782 Clearance required: SC Cleared + NPPV3 Location: Remote with some occasional travel to workshops but every few months Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with wider program plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centered design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritization. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. 'This role requires additional vetting, which means this could take longer than our normal onboarding process. You will require additional vetting for this position, which means the process can take longer than the usual onboarding process with Capgemini. Please do not hesitate to get in touch if you have any queries.' If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Jun 16, 2026
Contractor
Product Owner Rate 782 Clearance required: SC Cleared + NPPV3 Location: Remote with some occasional travel to workshops but every few months Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with wider program plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centered design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritization. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. 'This role requires additional vetting, which means this could take longer than our normal onboarding process. You will require additional vetting for this position, which means the process can take longer than the usual onboarding process with Capgemini. Please do not hesitate to get in touch if you have any queries.' If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Cyber Security Specialist (Operational) Salary: £57,528 - £64,750 per annum Location: Manchester Vacancy Type: Permanent Closing date: 21/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don t delay your submission. Main duties of the job As a Cyber Security Specialist (Operational), you will play a key hands on role in protecting NICE s digital platforms, systems, and data from cyber threats. Working as part of a collaborative cyber security function, you will investigate security alerts, manage vulnerabilities, respond to incidents and help ensure our services remain secure, resilient and compliant. The role combines technical expertise with clear communication, supporting both operational delivery and the continual improvement of NICE s cyber security posture. What the candidate will be expected to do / bring Act as a hands on cyber security specialist, investigating security alerts, responding to incidents and supporting day to day operational cyber resilience Configure, manage and maintain security tooling and infrastructure across on premise and cloud environments, embedding secure by design principles Carry out routine vulnerability assessments, threat analysis and horizon scanning to identify and mitigate emerging risks Serve as a technical escalation point for complex security issues, contributing expert analysis and practical solutions Support compliance with recognised security standards and frameworks (e.g. Cyber Essentials, ISO27001), maintaining clear and auditable records Communicate complex technical risks and findings clearly to both technical and non technical stakeholders Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Proven hands on experience in cyber security operations, such as working as a Security Analyst, SOC Analyst or in a similar technical cyber security role Demonstrable experience of incident response and security configuration, with the ability to systematically analyse issues, identify root causes and implement effective solutions Strong technical knowledge of cyber security tooling and techniques, including vulnerability management, incident investigation and monitoring tools such as SIEM, EDR and vulnerability scanners Practical understanding of core cyber security concepts, including network, infrastructure and system security across Windows and Linux environments, with awareness across networking, operating systems and cloud platforms Desirable: One or more of the following qualifications, or equivalent experience, is desirable for this role: FEDIP Senior Practitioner, Cyber Security Professional (ACSP) ,BCS Certificate in Information Security Management Principles (CISMP), SSCP Systems Security Certified Practitioner Working for our organisation The Infrastructure, Cyber & IT Operations team plays a critical role in ensuring NICE s digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver trusted guidance and information to health and care users across England. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
Jun 16, 2026
Full time
Cyber Security Specialist (Operational) Salary: £57,528 - £64,750 per annum Location: Manchester Vacancy Type: Permanent Closing date: 21/06/2026 The National Institute for Health and Care Excellence (NICE) is the independent organisation responsible for providing national guidance and advice on promoting high quality health, public health and social care. We have modern offices in Manchester city centre and Stratford, London. Please take into consideration that you may be required to commute to one of our offices for business purposes if necessary. Job overview Do you want to do meaningful work that makes a genuine difference to society? Our main purpose here at The National Institute for Health and Care Excellence (NICE) is to improve health and wellbeing by putting science and evidence at the heart of health and care decision-making. As an organisation we all collaborate to achieve this goal by empowering our workforce to do great things! Please note that this role may not be eligible for sponsorship under the Skilled Worker route. Please refer to the DirectGov website for more information on eligibility. We reserve the right to close the advert early should we receive sufficient applications, so please don t delay your submission. Main duties of the job As a Cyber Security Specialist (Operational), you will play a key hands on role in protecting NICE s digital platforms, systems, and data from cyber threats. Working as part of a collaborative cyber security function, you will investigate security alerts, manage vulnerabilities, respond to incidents and help ensure our services remain secure, resilient and compliant. The role combines technical expertise with clear communication, supporting both operational delivery and the continual improvement of NICE s cyber security posture. What the candidate will be expected to do / bring Act as a hands on cyber security specialist, investigating security alerts, responding to incidents and supporting day to day operational cyber resilience Configure, manage and maintain security tooling and infrastructure across on premise and cloud environments, embedding secure by design principles Carry out routine vulnerability assessments, threat analysis and horizon scanning to identify and mitigate emerging risks Serve as a technical escalation point for complex security issues, contributing expert analysis and practical solutions Support compliance with recognised security standards and frameworks (e.g. Cyber Essentials, ISO27001), maintaining clear and auditable records Communicate complex technical risks and findings clearly to both technical and non technical stakeholders Person specification Essential: Holds highly developed specialist knowledge and expertise acquired through master s degree level or equivalent qualification/experience. Additionally holds specialist knowledge of the relevant area(s) of expertise as outlined in the person specification, acquired through relevant practical experience and training/development Proven hands on experience in cyber security operations, such as working as a Security Analyst, SOC Analyst or in a similar technical cyber security role Demonstrable experience of incident response and security configuration, with the ability to systematically analyse issues, identify root causes and implement effective solutions Strong technical knowledge of cyber security tooling and techniques, including vulnerability management, incident investigation and monitoring tools such as SIEM, EDR and vulnerability scanners Practical understanding of core cyber security concepts, including network, infrastructure and system security across Windows and Linux environments, with awareness across networking, operating systems and cloud platforms Desirable: One or more of the following qualifications, or equivalent experience, is desirable for this role: FEDIP Senior Practitioner, Cyber Security Professional (ACSP) ,BCS Certificate in Information Security Management Principles (CISMP), SSCP Systems Security Certified Practitioner Working for our organisation The Infrastructure, Cyber & IT Operations team plays a critical role in ensuring NICE s digital services are secure, resilient, and reliable. The team is responsible for safeguarding systems and information, supporting users across the organisation, and maintaining operational stability with minimal risk or disruption. As part of this team, you will help protect nationally important digital services while enabling NICE to deliver trusted guidance and information to health and care users across England. We are passionate and proud of the work we do and the impact we make. NICE offer: Generous NHS Pension Secure your future with one of the most rewarding pension schemes in the UK Flexible working Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times Exclusive discounts Save on shopping, dining and more with a Blue Light Card Time to recharge Start with 27 days annual leave plus bank holidays Inclusive staff networks Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and NICE and Proud we celebrate diversity Tailored development Grow your career with personalised learning and development opportunities If you feel this is the type of environment you will enjoy working in, apply today! To Apply If you feel you are a suitable candidate and would like to work for The National Institute for Health and Care Excellence (NICE), please click apply to be redirected to our website to complete your application.
Data Engineer (Snowflake / dbt) - Fully Remote, UK Fully remote (UK-based) £50,000 - £80,000 (Mid or Senior considered) + profit share + benefits A high-growth technology business is hiring a Data Engineer to help rebuild its data platform from the ground up. The company has recently secured major investment and is scaling fast, and works with some of the biggest names in its industry. This is a chance to come in early, shape how things are built, and put your stamp on the role. The data function has just been restructured. Right now there is a BI Analyst in seat, and you would join as the first dedicated Data Engineer, working alongside them to turn a messy data estate into something reliable, well-governed and useful to the business. The platform has moved onto Snowflake, so strong Snowflake experience is essential. You will own the core of the data platform and have real influence over its direction. As the team grows, there is a clear path to progress, and you can choose to stay deeply hands-on or move toward leadership later. They are flexible on which. The role Rebuild and own the core data platform, taking it from messy to dependable Design and maintain ELT pipelines and transformation layers the wider business can trust Tune Snowflake for performance and keep warehouse costs under control Build dbt models and keep their documentation accurate and usable Keep ingestion healthy by chasing down broken connectors, schema drift and pipeline failures before they cause problems Feed clean, reliable datasets into BI and reporting tools Partner with Finance and commercial teams on revenue, margin and P&L reporting Raise the bar on data quality, governance, observability and consistent metrics Ideal experience Hands-on Snowflake experience (this one is non-negotiable) Strong dbt, advanced SQL and production-grade Python A track record building and maintaining ELT and ingestion pipelines Comfortable working on cloud infrastructure, AWS preferred Confident working directly with business stakeholders and owning problems end to end This role is fully remote within the UK, with occasional team get-togethers. On top of base salary there is a profit share scheme paid twice a year (recently tracking 15-20%), with a share scheme planned further down the line. The salary range spans levels, so the offer will reflect your experience. If you want to build something properly rather than maintain someone else's mess, get in touch.
Jun 16, 2026
Full time
Data Engineer (Snowflake / dbt) - Fully Remote, UK Fully remote (UK-based) £50,000 - £80,000 (Mid or Senior considered) + profit share + benefits A high-growth technology business is hiring a Data Engineer to help rebuild its data platform from the ground up. The company has recently secured major investment and is scaling fast, and works with some of the biggest names in its industry. This is a chance to come in early, shape how things are built, and put your stamp on the role. The data function has just been restructured. Right now there is a BI Analyst in seat, and you would join as the first dedicated Data Engineer, working alongside them to turn a messy data estate into something reliable, well-governed and useful to the business. The platform has moved onto Snowflake, so strong Snowflake experience is essential. You will own the core of the data platform and have real influence over its direction. As the team grows, there is a clear path to progress, and you can choose to stay deeply hands-on or move toward leadership later. They are flexible on which. The role Rebuild and own the core data platform, taking it from messy to dependable Design and maintain ELT pipelines and transformation layers the wider business can trust Tune Snowflake for performance and keep warehouse costs under control Build dbt models and keep their documentation accurate and usable Keep ingestion healthy by chasing down broken connectors, schema drift and pipeline failures before they cause problems Feed clean, reliable datasets into BI and reporting tools Partner with Finance and commercial teams on revenue, margin and P&L reporting Raise the bar on data quality, governance, observability and consistent metrics Ideal experience Hands-on Snowflake experience (this one is non-negotiable) Strong dbt, advanced SQL and production-grade Python A track record building and maintaining ELT and ingestion pipelines Comfortable working on cloud infrastructure, AWS preferred Confident working directly with business stakeholders and owning problems end to end This role is fully remote within the UK, with occasional team get-togethers. On top of base salary there is a profit share scheme paid twice a year (recently tracking 15-20%), with a share scheme planned further down the line. The salary range spans levels, so the offer will reflect your experience. If you want to build something properly rather than maintain someone else's mess, get in touch.
Job Title: Lead Data Scientist Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: London. Any applicants who are already NISTA staff can also apply to be based from their existing locations in Birmingham (23 Stephenson Street), or Leeds (2 Whitehall Quay). About the Team Are you looking for an exciting opportunity to join a friendly and ambitious team who are always finding new ways to drive better use of data, right in the heart of central government? The NISTA Data & Insight Team brings together data scientists, engineers, analysts and digital professionals who genuinely care about learning from each other, sharing ideas and making things happen. Together we turn rich, high-value project data into analysis, insights and tools that support people across government, from project delivery teams to senior leaders in HMT, the Cabinet Office and No10, to make decisions that shape how the UK delivers its biggest and most complex projects. Working with the Government Major Projects Portfolio, the 10 year Infrastructure Pipeline and other project delivery data, your work will directly influence how major programmes are planned, delivered and improved. Over the last two years, the team has undergone a significant transformation, digitising large-scale project data collection and overhauling our digital and data infrastructure. This enables us to create high-impact dashboards and analytics as well as drive the development of AI tools. It means we can develop and share quickly, resulting in rapid iterative development with our users. And we continue to evolve, improve our capability and develop our skills. In this role, you'll be joining a supportive, inclusive and collaborative environment, where you can grow your skills, tackle meaningful challenges and make a real impact on the future of government delivery. About the Job The Lead Data Scientist is a key management role within NISTA Data and Insight team. You will balance technical expertise with leadership and communication skills, to develop bespoke data science products to be used across NISTA, HM Treasury and the wider UK government. Working in close partnership with others in NISTA's Data and Insight management team, you will help shape the direction for how we use data, generate insight and develop AI enabled capabilities. In this role you will: Lead our Insight Workstream Maintaining, developing and deploying a range of data science products (including Python Plotly Dash apps, Next.js apps and advanced analytical (ML and AI) tools) on our cloud-based technology stack (AWS) Finding new opportunities to create value for the organisation and identifying emerging technologies to develop new products Building and maintaining positive relationships with a range of partners, including colleagues across multiple departments, to embed user-centric data science products Work to expand and develop our advanced analytical offering for Project Delivery Function, including building and embedding advanced AI tools across government Provide guidance to team members on best practices in coding, analysis, and usage of data, including use of Git for version control and Data Engineering principles Be an excellent line manager, with the ability to motivate people to deliver and perform at their best even in challenging circumstances Foster a culture of experimentation and learning, working with others in the management team to drive our Innovation workstream e.g. hackathons and innovation days Champion the role of data, digital and analysis in supporting organisational priorities and communicating data science outputs confidently to senior leaders and ministers About You We are seeking people who: Have the ability to produce high-quality code in at least one language (e.g. Python) Have experience working with a cloud computing platform (e.g. AWS) Have experience leading data science projects to solve problems creatively. Have the ability to translate complex analysis into insights to communicate to non-technical audiences to achieve impact Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Jun 16, 2026
Full time
Job Title: Lead Data Scientist Salary: London: £60,670 - £67,500 / National: £57,670 - £64,500. Contract Type: Permanent Working Pattern: This post is available on a full-time, part-time or job-share basis, and flexible working hours can be accommodated. Location: London. Any applicants who are already NISTA staff can also apply to be based from their existing locations in Birmingham (23 Stephenson Street), or Leeds (2 Whitehall Quay). About the Team Are you looking for an exciting opportunity to join a friendly and ambitious team who are always finding new ways to drive better use of data, right in the heart of central government? The NISTA Data & Insight Team brings together data scientists, engineers, analysts and digital professionals who genuinely care about learning from each other, sharing ideas and making things happen. Together we turn rich, high-value project data into analysis, insights and tools that support people across government, from project delivery teams to senior leaders in HMT, the Cabinet Office and No10, to make decisions that shape how the UK delivers its biggest and most complex projects. Working with the Government Major Projects Portfolio, the 10 year Infrastructure Pipeline and other project delivery data, your work will directly influence how major programmes are planned, delivered and improved. Over the last two years, the team has undergone a significant transformation, digitising large-scale project data collection and overhauling our digital and data infrastructure. This enables us to create high-impact dashboards and analytics as well as drive the development of AI tools. It means we can develop and share quickly, resulting in rapid iterative development with our users. And we continue to evolve, improve our capability and develop our skills. In this role, you'll be joining a supportive, inclusive and collaborative environment, where you can grow your skills, tackle meaningful challenges and make a real impact on the future of government delivery. About the Job The Lead Data Scientist is a key management role within NISTA Data and Insight team. You will balance technical expertise with leadership and communication skills, to develop bespoke data science products to be used across NISTA, HM Treasury and the wider UK government. Working in close partnership with others in NISTA's Data and Insight management team, you will help shape the direction for how we use data, generate insight and develop AI enabled capabilities. In this role you will: Lead our Insight Workstream Maintaining, developing and deploying a range of data science products (including Python Plotly Dash apps, Next.js apps and advanced analytical (ML and AI) tools) on our cloud-based technology stack (AWS) Finding new opportunities to create value for the organisation and identifying emerging technologies to develop new products Building and maintaining positive relationships with a range of partners, including colleagues across multiple departments, to embed user-centric data science products Work to expand and develop our advanced analytical offering for Project Delivery Function, including building and embedding advanced AI tools across government Provide guidance to team members on best practices in coding, analysis, and usage of data, including use of Git for version control and Data Engineering principles Be an excellent line manager, with the ability to motivate people to deliver and perform at their best even in challenging circumstances Foster a culture of experimentation and learning, working with others in the management team to drive our Innovation workstream e.g. hackathons and innovation days Champion the role of data, digital and analysis in supporting organisational priorities and communicating data science outputs confidently to senior leaders and ministers About You We are seeking people who: Have the ability to produce high-quality code in at least one language (e.g. Python) Have experience working with a cloud computing platform (e.g. AWS) Have experience leading data science projects to solve problems creatively. Have the ability to translate complex analysis into insights to communicate to non-technical audiences to achieve impact Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: London c£74,000 Newcastle c£64,750 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Jun 16, 2026
Full time
Job description Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: London c£74,000 Newcastle c£64,750 plus civil service employee pension contribution of 28.9% Nationality Requirement: UK Nationals Nationals of Commonwealth countries who have the right to work in the UK Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO's standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO's digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) - essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role . click apply for full job details
Senior Business Data Analyst Contract: 450- 550 per day Location: London, 1 day per week We are currently looking for a Senior Business Data Analyst (Data Architecture & Discovery) to join a, data-driven team on an initial 3-month contract focused on a critical discovery phase project. Reporting into senior business stakeholders, this person will play a key role in helping the organisation understand, document and future-proof a complex reporting and data infrastructure environment. The successful candidate will act as the bridge between commercial teams and technical data specialists, helping to untangle legacy data processes and define the roadmap for a future-state architecture. This is an ideal opportunity for a lead who enjoys working at the intersection of business, data and technology, combining stakeholder engagement with hands-on analysis of data pipelines, reporting systems and transformation logic. The Opportunity This assignment focuses on documenting the current data landscape, understanding business requirements and producing a clear blueprint for future delivery. Key responsibilities include: Mapping and documenting the current data architecture and reporting ecosystem Analysing existing Python and Apache Airflow data pipelines Tracing data flows from multiple partner data sources through Google Cloud environments into reporting platforms Reviewing and documenting transformation logic within PostgreSQL Working closely with commercial stakeholders to gather and define business requirements Assessing and rationalising complex taxonomy and mapping structures across multiple reporting domains Conducting audits of existing reporting logic and identifying gaps, risks and dependencies Producing clear technical and business documentation to support future migration and delivery activity Helping define the target-state architecture and delivery roadmap This role offers the opportunity to make a significant impact on a high-profile data transformation programme, providing clarity and direction for future implementation phases. What's in it for you? Competitive day rate Hybrid working arrangement High-impact discovery and transformation project Opportunity to work across business and technical teams Exposure to complex cloud-based data architecture environments Autonomous role with significant stakeholder exposure Skills & Experience Proven experience as a BA within data-focused environments Strong understanding of data architecture, data lineage and reporting ecosystems Experience documenting complex data flows and business processes Ability to work with technical teams to understand data pipelines and transformation logic Strong stakeholder management and requirements gathering experience Experience working with cloud-based data platforms Excellent documentation and communication skills Experience with Tableau and Power BI environments Knowledge of Google Cloud Platform (GCP) Familiarity with PostgreSQL, Python and Apache Airflow Experience within digital media, publishing, advertising technology or affiliate commerce environments Understanding of programmatic advertising and revenue reporting models Previous experience supporting data migration or modernisation programmes If you would like to be considered for the role and feel you would be an ideal fit, please apply with your latest CV.
Jun 15, 2026
Contractor
Senior Business Data Analyst Contract: 450- 550 per day Location: London, 1 day per week We are currently looking for a Senior Business Data Analyst (Data Architecture & Discovery) to join a, data-driven team on an initial 3-month contract focused on a critical discovery phase project. Reporting into senior business stakeholders, this person will play a key role in helping the organisation understand, document and future-proof a complex reporting and data infrastructure environment. The successful candidate will act as the bridge between commercial teams and technical data specialists, helping to untangle legacy data processes and define the roadmap for a future-state architecture. This is an ideal opportunity for a lead who enjoys working at the intersection of business, data and technology, combining stakeholder engagement with hands-on analysis of data pipelines, reporting systems and transformation logic. The Opportunity This assignment focuses on documenting the current data landscape, understanding business requirements and producing a clear blueprint for future delivery. Key responsibilities include: Mapping and documenting the current data architecture and reporting ecosystem Analysing existing Python and Apache Airflow data pipelines Tracing data flows from multiple partner data sources through Google Cloud environments into reporting platforms Reviewing and documenting transformation logic within PostgreSQL Working closely with commercial stakeholders to gather and define business requirements Assessing and rationalising complex taxonomy and mapping structures across multiple reporting domains Conducting audits of existing reporting logic and identifying gaps, risks and dependencies Producing clear technical and business documentation to support future migration and delivery activity Helping define the target-state architecture and delivery roadmap This role offers the opportunity to make a significant impact on a high-profile data transformation programme, providing clarity and direction for future implementation phases. What's in it for you? Competitive day rate Hybrid working arrangement High-impact discovery and transformation project Opportunity to work across business and technical teams Exposure to complex cloud-based data architecture environments Autonomous role with significant stakeholder exposure Skills & Experience Proven experience as a BA within data-focused environments Strong understanding of data architecture, data lineage and reporting ecosystems Experience documenting complex data flows and business processes Ability to work with technical teams to understand data pipelines and transformation logic Strong stakeholder management and requirements gathering experience Experience working with cloud-based data platforms Excellent documentation and communication skills Experience with Tableau and Power BI environments Knowledge of Google Cloud Platform (GCP) Familiarity with PostgreSQL, Python and Apache Airflow Experience within digital media, publishing, advertising technology or affiliate commerce environments Understanding of programmatic advertising and revenue reporting models Previous experience supporting data migration or modernisation programmes If you would like to be considered for the role and feel you would be an ideal fit, please apply with your latest CV.
