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Role Overview The Service Management Specialist is responsible for ensuring high-quality operational service delivery across multiple technology support functions. Acting as a central liaison between internal stakeholders, the global service desk, and external vendors, you will ensure that services consistently meet agreed standards and align with business needs. You will play a key role in operational governance, service performance analysis, escalation management, and continuous improvement across the UK LTS technology environment. This role requires strong collaboration, analytical capability, and the ability to drive service excellence across diverse teams. Key Responsibilities Stakeholder & Vendor Reviews - Lead monthly service review meetings with internal stakeholders and global service desk partners, assessing KPIs, performance trends, and operational risks. Continual Service Improvement - Identify service gaps, propose enhancements, and drive improvement actions through to completion. Vendor Performance Oversight - Participate in vendor KPI and operational review sessions to ensure contractual obligations and service levels are met. Operational Governance - Maintain and update service documentation, operational procedures, and support processes across the UK technology support landscape. Escalation Management - Manage internal customer escalations and coordinate resolution activities across support teams. Incident Coordination - Support the management of Priority 1 and Priority 2 incidents, including communication, tracking, and operational leadership. Subject Matter Expertise - Act as a central point of knowledge for operational processes, service procedures, and service management best practices. Data Analysis & Reporting - Analyse operational metrics to identify trends, risks, and improvement opportunities; prepare insights for leadership review. Relationship Building - Develop strong working relationships with stakeholders, support teams, and vendors to ensure high levels of satisfaction and service quality. Performance Insights - Extract and interpret reporting data to highlight improvement opportunities and present findings to senior leadership. Required Skills & Experience ITSM Expertise - Strong understanding of IT Service Management frameworks and operational governance. Stakeholder Management - Experience leading service review meetings and managing stakeholder expectations. Analytical & Reporting Skills - Ability to interpret data, produce insights, and present findings clearly. Incident & Escalation Handling - Experience coordinating escalations and supporting major incident processes. Communication & Organisation - Strong communication, prioritisation, and cross-team collaboration skills. Continuous Improvement - Proven ability to identify and drive improvements within operational environments.

Manufacturing Data Analytics Leader UK (Hybrid) | Permanent Are you ready to lead data-driven transformation across the UK manufacturing sector? We are looking for a Manufacturing Data Analytics Leader to shape strategy, drive business growth, and deliver impactful analytics solutions for enterprise clients. This is a senior, client-facing role where you will combine data expertise, industry knowledge, and commercial acumen to influence stakeholders and deliver measurable business value. The Opportunity As a trusted advisor to manufacturing clients, you will lead end-to-end data and analytics transformation initiatives -from defining strategy and roadmaps through to solution design and delivery. You will also play a key role in business development and pre-sales , helping to identify opportunities and build compelling propositions. Key Responsibilities Act as a strategic advisor to senior stakeholders and technical teams on data and analytics initiatives Drive business development , identifying and pursuing opportunities to deliver analytics solutions Define data strategies, roadmaps, and transformation programmes aligned to business goals Lead workshops to identify analytics use cases and develop strong business cases Build and present compelling proposals, presentations, and solution approaches to senior audiences Lead and contribute to pre-sales activities , including RFI/RFP responses Deliver data assessments, strategy engagements, and roadmap development Analyse business processes to identify data-driven improvement opportunities Design scalable analytics solutions aligned with modern cloud data platforms Collaborate with cross-functional teams to ensure successful delivery of initiatives What We're Looking For Proven experience in a leadership role within Data & Analytics Strong experience within the manufacturing/industrial sector Deep expertise in cloud data platforms (Azure, AWS, GCP, Snowflake, Databricks) and modern architectures (eg Lakehouse) Demonstrated ability to engage and influence senior business stakeholders Experience in pre-sales, consulting, or client-facing roles Excellent communication, presentation, and stakeholder management skills Strong analytical and problem-solving capabilities Ability to manage multiple initiatives and stakeholders in complex environments Desirable Experience Delivery of large-scale data transformation programmes Exposure to AI, machine learning, or advanced analytics in manufacturing Background in consulting or professional services environments What's on Offer Opportunity to lead high-impact transformation programmes across manufacturing Work with a global network of data, cloud, and industry experts A collaborative, innovative, and forward-thinking environment Strong career progression and leadership opportunities Competitive salary and benefits package If you're a data-driven leader with manufacturing expertise and a passion for delivering real business value , we'd love to hear from you.

Technology Implementation Managers with a good understanding of Indirect Tax regulations and compliance are sought by this leading management consultancy as part of a major investment in its Tax Technology Team as they look to build out the next generation of AI Powered Tax Automation and compliance tools. These permanent roles will be offered on a flex hybrid working basis. In order to be successful in securing one of these roles candidates will need to demonstrate the following experience: In depth current experience with indirect taxes (eg VAT, GST, US SUT), including complex supply chain transactions and understanding of the VAT implications with knowledge of the downstream compliance process Expert hands on knowledge of tax-related technologies (eg Vertex, OneSource, Avalara) Extensive experience in tax technology implementation for Fortune 500 scale companies, including requirements gathering, design, build, testing, deployment, and support. Experience with tax data, analytics, and reporting Experience with popular ERP technologies (eg Workday, Microsoft Dynamics 365, SAP or Oracle) Those candidates who have the following experience will have an advantage in securing one of these roles: Holds Tax or Accounting Certification eg. ACCA, ACA, CTA or ATT Demonstrable experience in implementing e-invoicing solutions Experience with data, analytics and workflow automation tools. (eg Alteryx, Power BI) This is an excellent opportunity to join a recognised leader in the field of Tax Technology and the client provides excellent technical and leadership training to accelerate your career growth. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

P2P Team Leader - Finance Shared Services Salary: 40,000 + Bonus + Excellent Benefits Location: Hybrid + Flexi-Time The Opportunity A global organisation is looking to appoint a Procure-to-Pay Team Leader to join its Finance Shared Service Centre at an exciting stage of systems and process development.With recent and ongoing ERP and procurement system implementations, this role offers the opportunity to support system adoption, enhance ways of working, and contribute to continuous improvement across the P2P function.This position has become available due to internal progression, highlighting strong opportunities for development within the business. The Role This is a hands-on leadership role focused on supporting and developing a technically capable function, while improving P2P processes and driving efficiencies. Key Responsibilities Support and guide the team with day-to-day P2P operations, workload prioritisation, and SLA delivery Act as a subject matter expert for P2P processes and systems (SAP & Ariba) Oversee the PR/PO lifecycle, including troubleshooting PO and vendor creation issues Manage supplier and customer creation processes within P2P Support Ariba adoption, including supplier onboarding and catalogue processes Provide user support and troubleshooting for non-finance stakeholders Analyse data and performance metrics to identify process improvements and automation opportunities Maintain accurate process documentation and training materials Support internal controls, audit requirements, and compliance standards Build strong relationships with procurement, finance, IT, and global stakeholders Projects & Focus Areas Supporting the business post recent system implementation, focusing on optimisation and user adoption Driving automation and efficiency improvements across P2P Enhancing user experience within procurement systems Supporting process improvements around vendor onboarding and setup Working with global stakeholders to standardise and improve processes About You This role suits someone who is solutions-focused, people-oriented, and passionate about improving processes. Key Requirements Strong understanding of Procure-to-Pay / Accounts Payable processes Ariba experience highly desirable Previous experience leading, mentoring, or coordinating a team Strong communication skills with the ability to work effectively with non-finance stakeholders Comfortable managing data-heavy processes and complex systems A proactive, curious mindset with a focus on continuous improvement Ability to operate effectively in a global, fast-paced environment Why Apply? Opportunity to be part of a major finance systems and process improvement journey Involvement in automation and transformation initiatives Clear progression opportunities within shared services Collaborative and supportive team environment with global exposure Benefits 40,000 salary + annual bonus Annual salary review Private healthcare (with discounted family cover) Dental plan Income protection (2/3 salary cover) Pension: 5% employee / 10% employer Life assurance: 4x salary Hybrid working Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you looking for an employer who can offer you opportunities for growth and development in your occupational therapy career- All whilst working within a friendly multidisciplinary team in a rewarding education setting? Do you want to have opportunities to participate in research projects, special interest groups and form part of a wider occupational therapy network that meets regularly for training & development? Do you want to have flexibility and be able to work creatively to deliver specialist OT assessment and intervention fostering independence within an education setting? H ow about working for an employer who has been awarded a 'Great Place to Work' for the 6th year running? We put wellbeing first by giving our teams more time to recharge Job Title: Occupational Therapist Location: Hillingdon Granges - comprising of Yiewsley Grange, Colne Grange, Upton Grange, this role will be predominantly based at Yiewsley Grange, there may be requirements for the role to support other sites within the Hillingdon Granges sites from time to time. Salary: Up to £53,200 DOE plus £5000 Welcome Bonus (Welcome Bonus is payable as one payment of £2,500 after completion of one month and one further payment of £2,500 upon completion of your final probation period. T&C's Apply) Hours: 37.5 hours per week Monday to Friday 8.30am-16.30pm Contract: Permanent (52 weeks or flexibility around term-time contract can be discussed based on your personal circumstances) In a world where the demand for clinical support is increasing daily, we understand the importance and value of the work you carry out. Your unique skills and expertise are critical to building better outcomes for our pupils. This is why we aim to have a multidisciplinary clinical team for each of our sites to provide this vital provision in collaboration with our education teams. Creating an environment where our pupils can truly flourish and grow in independence is key. We understand the value of helping our employees develop in their careers. For clinicians to achieve their Continued Professional Development (CPD) goals we offer a £2000 training allowance, so that you can complete role specific training tailored to your individual requirements once your probation has been completed. About Outcomes First Group At Outcomes First Group, we believe every child has the ability to thrive when given access to a learning environment designed for their success. We exist to provide, champion and develop an exceptional education that is research-led and tailored around the abilities and aspirations of the individual - a commitment that shapes tomorrow's leaders, cultivates a lifelong love of learning and equips young minds to craft their own bright futures. At the heart of our philosophy lies a unique blend of tradition and innovation. We champion smaller class sizes, personalised learning plans and a curriculum that prepares students for success both in and beyond the classroom, evidenced in a 97% success rate in guiding our leavers into education, employment or training. As the largest and most accomplished organisation in our sector, we have the capability to invest in forward-thinking initiatives and resources based on the needs of the individual pupil, rather than the collective. This investment creates consistent and measurable results for our pupils and teams. Outcomes First Group operates a number of specialist education and care brands across the UK, including Blenheim Schools, each delivering tailored provision to meet the diverse needs of children and young people. To find out more about our segments and expert services, visit: The role: We are looking for an Occupational Therapist to join our in-house clinical team. Working collaboratively with the education team, you will deliver bespoke Occupational Therapy assessment and intervention to pupils who may have experienced developmental trauma, be neurodivergent or have SEMH needs. You will work within the standards provided in the OFG Occupational Therapy Ways of Working. This will guide your practice within an education setting and clarify your roles and responsibilities, while taking into account the requirements of your governing and professional bodies. You will be given responsibility for holding an occupational therapy caseload, with the full support of your designated clinical supervisor and Lead Clinician also contributing to staff training and consultation as required. This post would suit a resilient, creative and enthusiastic individual. Our Clinical Teams help maintain a person-centred, empowering approach always putting the pupils we support at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and the pupils we support are heard, respected, and involved in decisions that affect them. We strive for excellence, which is why we are one of the leading service providers in the UK. With this in mind, we are looking for an Occupational Therapist who shares our vision to use innovative approaches to enhance the quality of life and outcomes of the pupils we support. Location: Hillingdon Grange forms part of our Options Autism brand and is an independent specialist day school, supporting children and young people aged 3 - 14 Hillingdon Grange School Education - Options Autism For further information regarding this vacancy please refer to the Job Description and Person Specification attached. Essential Criteria: Recognised Occupational Therapy degree Valid and up to date HCPC Registration Registered member of RCOT Relevant experience in providing occupational therapy services within a similar setting is preferrable Previously engaged with people who are neurodivergent and/or experience learning difficulty and/or socio-emotional and mental health difficulties in any setting, being able to evidence transferrable skills Sound knowledge and clinical understanding of OT theory and its practical application to support independence Experience of multi-professional work with teams or services within the designated speciality preferred Ability to work independently, flexible and confidence working in a school environment Clear and concise report writing skills Interest in sensory integration or sensory-informed practice (SI practitioner training in progress or completed is preferrable, however not essential) Why work for us? Alongside working with a network of over 350 clinical colleagues with regular forums for peer reflection and practice development, Outcomes First Group offer an array of flexible benefit options Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward and flexible benefits package including: Life Assurance Pension scheme with options to increase your contributions Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover £5000 Welcome Bonus £2000 CPD Training Allowance At Outcomes First Group we are committed to the safeguarding and promoting the welfare of our pupils and young people. All successful applicants will be subject to social media checks and successful applicants to a fully enhanced DBS We reserve the right to close vacancies early, please submit your application at the earliest opportunity. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. Job Ref: 316236

Finance & Operations Coordinator Permanent - Birmingham City Centre Working Hours: 8.30am - 5pm (Monday - Friday) £28,000 - £32,000 Depending on Experience A growing UK organisation is looking for a highly organised, proactive and people focused Finance and Operations Coordinator to support the smooth running of day to day operations and keep the office functioning at its best. This role sits at the centre of the business; ideal for someone who thrives on variety, enjoys supporting others, and takes pride in creating a professional, well organised working environment. The role is genuinely varied. You will be responsible for All finance related tasks such as processing invoices, maintaining accurate financial records, and reviewing expenses. You ll act as the first point of contact for colleagues, visitors and suppliers, ensuring the office remains welcoming, tidy and well stocked. Support to coordinate meetings, events and team activities, while also supporting colleagues with day to day administrative tasks. Provide administrative support to senior leaders, prepare presentations, reports and business documents, manage templates and internal records, and liaise with suppliers and external partners. Adhoc HR and recruitment activity by preparing contracts and onboarding packs, coordinating new starter processes, maintaining HR records and assisting with interview scheduling and compliance administration. There s also the opportunity to get involved in marketing and communications by helping with social media scheduling, content updates, PR activity, events and maintaining marketing materials. We re looking for someone with experience in finance administration, office coordination or operations, with excellent organisation, strong communication skills and a confident, proactive approach. You should be comfortable managing multiple priorities and proficient in Microsoft Office. Experience in professional services, exposure to finance, HR or marketing, familiarity with CRM systems or Microsoft 365, accountancy software such as Sage and/or Xero. Experience creating presentations or marketing materials would be beneficial, yet not essential. The ideal person is highly organised, dependable, polished and approachable. You ll be a natural problem solver who s happy to get stuck in wherever needed, a strong team player with great interpersonal skills, and someone keen to learn and grow within a developing business. In return, you ll join a respected UK brand with exposure to senior leaders across multiple business areas. You ll enjoy a varied workload, a supportive and collaborative culture, professional development opportunities, a competitive salary and benefits package, private medical cover and an enhanced holiday allowance. If this sounds like you, or someone you know we d love to hear from you! This is a fantastic opportunity for someone who enjoys being the organisational heartbeat of a business. Application Disclaimer: Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not heard from us within three weeks of submitting your application, please assume that your application has not been successful on this occasion. Thank you for taking the time to apply.

MOD DV Cleared Senior Security Architect Location: Basingstoke, Hampshire (Full-Time Onsite) Contract: 12-Month Rolling Contract Rate: £700-£750 per day (Outside IR35) Clearance: Active UK MOD DV Clearance Required The Opportunity We are currently seeking an experienced Senior Security Architect to join a high-profile government programme delivering secure, resilient, and mission-critical capabilities within a highly regulated defence environment. This role offers the opportunity to shape security strategy and architecture across complex enterprise platforms, ensuring security is Embedded throughout the full solution life cycle. Working closely with technical, delivery, and stakeholder teams, you will be responsible for developing security architectures, producing high-level designs, driving assurance activities, and providing expert guidance on secure-by-design principles. This position is ideally suited to an architect with experience operating within MOD, Defence, National Security, or other highly secure government environments who can balance business objectives, operational requirements, and security risk. Due to the nature of the programme, active MOD DV clearance and full-time onsite attendance in Basingstoke are essential. Key Responsibilities Lead the development of end-to-end security architectures for complex enterprise and mission-critical systems. Produce and maintain High-Level Designs (HLDs), security architecture documentation, and technical decision records. Define security patterns, standards, and architectural principles aligned with programme objectives. Conduct security control mapping and gap analysis against applicable frameworks and security requirements. Translate business, operational, and security requirements into pragmatic, risk-based security solutions. Provide architectural leadership throughout the project life cycle, from concept and design through to implementation and assurance. Support governance, risk management, design reviews, and technical assurance activities. Identify security risks, vulnerabilities, and improvement opportunities across existing and proposed solutions. Collaborate with engineering, infrastructure, cloud, delivery, and programme teams to ensure security requirements are effectively implemented. Engage with customer stakeholders, security authorities, and assurance teams to support accreditation and compliance objectives. Champion secure-by-design and security-by-default principles across all stages of delivery. Essential Skills & Experience Security Architecture Proven experience operating as a Senior Security Architect within Defence, MOD, National Security, Government, or other highly regulated environments. Strong understanding of enterprise security architecture principles and security-by-design methodologies. Demonstrable experience producing: High-Level Designs (HLDs) Security architecture documentation Technical decision records Security standards and guidance Risk and threat assessments Security Governance, Risk & Assurance Experience conducting security control mapping against recognised frameworks and standards. Strong understanding of security governance, risk management, and assurance processes. Experience supporting accreditation, compliance, and assurance activities within secure environments. Familiarity with: NIST 800-53 NCSC guidance MOD security policies JSP 440 Defence assurance and accreditation processes Secure by Design principle Industry certifications such as: CISSP SABSA TOGAF CCSP CISM CCSK

MSite has an exciting opportunity for a Customer Service Representative to join our team working in Liverpool. You will join us on a full-time, permanent basis. We are an extraordinary technology brand looking for extraordinary people. From humble beginnings, MSite has risen to become a global leader, providing state-of-the-art digital identity solutions to some of world's most demanding workplaces. Our customers, including major construction companies, expect an unparalleled level of innovation and quality from our products and services. From our employees, we expect commitment, trust and imagination to be your driving forces. In return, you can expect to play a key role in our story and join a dynamic market leader at a crucial stage of its development. At MSite, you can expect more. The Customer Service Representative role: As a Customer Service Representative, you will be the first point of contact for MSite customers, delivering exceptional service and support across a range of enquiries, service requests, and technical issues. You will provide guidance on using the MSite platform, troubleshoot first-line issues, and ensure all customer interactions are managed professionally and efficiently, in line with agreed service levels. Working closely with customers and internal teams, you will be responsible for accurately logging and managing support tickets, gathering relevant information, and ensuring incidents are progressed and resolved within agreed SLAs. By embracing challenge and approaching obstacles as opportunities to improve outcomes, you will help support the construction industry's ongoing digital transformation while delivering a positive customer experience. Success in this role requires strong organisational skills, attention to detail, and the ability to prioritise effectively in a fast-paced environment. You will work collaboratively with customers, contractors, workers, and colleagues across the business, helping to achieve together by building strong relationships and contributing to an integrated digital ecosystem. Through clear communication and effective teamwork, you will ensure seamless handovers between support teams and maintain ownership of issues through to resolution. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any reasonable adjustments during the interview process, please let us know. What you will do as our Customer Service Representative: Provide first-line customer support via telephone, email, and ticketing systems, ensuring all enquiries are handled professionally and efficiently. Triage supports tickets and route incidents, service requests, and queries to the appropriate support teams or business functions. Assess the impact, priority, and urgency of incidents and service requests, gathering all relevant information required for effective resolution. Maintain accurate ticket records, including detailed notes, categorisation, prioritisation, and ownership, ensuring clear handovers and escalation paths. Escalate incidents and requests that cannot be resolved within agreed timescales, while retaining ownership of customer communication and ticket progression. • Deliver proactive, timely, and accurate updates to customers regarding incidents, service requests, and ongoing support activities. Act as a central point of contact between customers and MSite, coordinating communication and activities across functions, including Service Delivery, Change Management, and Incident Management. Build and maintain strong working relationships with customers and internal stakeholders, ensuring alignment with service desk standards, processes, and best practices. Collaborate with customers to provide guidance, support, and advice that enables effective day-to-day use of the MSite platform. Support subcontractors and site teams in managing the operational use of MSite products and services. Our ideal Customer Service Representative will have: A strong commitment to delivering high-quality outcomes and positive customer experiences. Excellent written and verbal communication skills, with the ability to communicate clearly and professionally. Strong interpersonal skills and the ability to build effective working relationships with colleagues and stakeholders. A positive, flexible, and adaptable approach to learning and professional development. High levels of motivation, initiative, and a collaborative team-oriented mindset. Excellent attention to detail and strong organisational skills. A proactive approach to taking ownership and accountability for tasks and outcomes. The ability to follow established processes, procedures, and best practices consistently. Experience (Essential) Previous experience working in a customer service environment. Good working knowledge of the Microsoft Office suite, including Outlook, Word, and Excel. Strong communication and interpersonal skills, with the ability to build positive relationships with customers and colleagues. Excellent organisational skills and attention to detail. Ability to prioritise workload and manage multiple tasks effectively. Desirable Previous experience supporting IT systems, software applications, or technical products. Experience using ticketing, service desk, or case management systems. Understanding of incident management and customer support processes. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit-based approach to hiring, promotion, and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. If you require any support during the interview process, please let us know. If you feel you have the necessary skills and experience to be successful in this Customer Service Representative ?role, click 'apply' today. We'd love to hear from you!

Penetration Tester, Remote, £60K-£80K, (maybe negotiable). Must be eligible for SC (5 years UK residency) If you're passionate about penetration testing and eager to grow in a supportive and inclusive environment, we'd love to hear from you. You'll play a vital role in helping clients detect, understand and manage their security risks. You'll be responsible for undertaking rigorous tests that identify vulnerabilities which are present in the IT infrastructure, applications and networks on which our client's businesses rely. You'll employ both manual and automated techniques to simulate real world attacks which help our clients assess their security posture against any potential threats to their business. You'll also be expected to keep your knowledge of the ever-evolving threat landscape up-to-date and adhere to ethical guidelines, especially when handling sensitive data. As well as having proven technical skills, you'll also need to demonstrate the strong communication skills needed to describe complex findings to a range of different, often non-technical, stakeholders. Your role Being certified as a CHECK Team Member (CTM) or CHECK Team Leader is essential for this role. As a member of this team, you'll deliver high quality penetration testing and consultancy services as well as a full range of security assessments (including specialist areas and IT Health Checks) in line with company policies, core values, methodologies, and commercial expectations. What You'll Need: Technical Proficiencies: Strong working knowledge of testing platforms like Kali Linux, Burp Suite, Metasploit, Nmap. Scripting Coding: Ability to read and write code in Scripting languages like Python or PowerShell Communication: Exceptional verbal and written communication skills to translate complex cyber threats into business terms for non-technical leadership Certifications Compliance: Relevant certifications (eg, OSCP, Crest, CTM) Good knowledge of multiple Operating Systems (OS) including Windows.NIX. Ability to configure network devices, Firewalls, IDS/IPS devices and wireless technologies. Good understanding of common security standards and regulatory compliance such as GDPR, ISO27001 and PCI DSS. Experience of testing AI/LLMs is desirable but not essential. Excellent written and verbal communication skills (includes writing detailed reports and providing clear recommendations for remediation). Proven organisation skills which include working under pressure and dealing with ambiguity to meet deadlines. Ability and willingness to work effectively and positively within a team eg collaborating by sharing knowledge and skills Willingness to travel to client locations across the UK.

Production Shift Manager Location: Princes Risborough Hours: Monday - Thursday: 06:30 - 16:45 Friday: 06:30 - 12:30 The Opportunity We are seeking an experienced and hands-on Production Shift Manager to join our bespoke manufacturing operation in Princes Risborough. This is an exciting opportunity to join a business renowned for quality craftsmanship, where you'll play a key role in leading production teams, driving performance, and ensuring every product leaving the factory meets the highest standards. Working closely with the Production Manager, you'll take ownership of daily production activities, support and develop production teams, and help drive continuous improvement across the manufacturing operation. This role would suit an ambitious Production Supervisor, Team Leader, Assistant Production Manager, or existing Shift Manager looking to further develop their career within a quality-focused manufacturing environment. Key Responsibilities Production Management Lead daily production activities to ensure customer orders are completed safely, efficiently, and on time. Support production planning and scheduling to meet business demands and delivery targets. Monitor workflow and production performance, taking proactive action to resolve issues and minimise downtime. Ensure effective utilisation of labour, materials, machinery, and workspace. Drive productivity while maintaining exceptional quality standards. Quality & Continuous Improvement Ensure products are manufactured to the highest standards of quality and craftsmanship. Conduct regular quality checks throughout the production process. Investigate and resolve quality issues, implementing corrective actions where required. Identify opportunities to improve efficiency, reduce waste, and enhance operational performance. Support continuous improvement initiatives across the factory. Team Leadership Lead, motivate, and support production teams on a day-to-day basis. Promote a positive culture focused on teamwork, accountability, and pride in workmanship. Assist with employee training, onboarding, and skills development. Monitor attendance, productivity, and performance standards. Provide coaching and support to help individuals and teams achieve their full potential. Health & Safety Ensure all activities are carried out in accordance with health and safety policies and procedures. Maintain high standards of housekeeping and workplace organisation. Promote a safe working environment and lead by example on the shop floor. Operational Support Support the Production Manager in delivering operational objectives and business improvements. Act as deputy for the Production Manager when required. Assist with projects aimed at improving productivity, quality, and employee engagement. About You We're looking for a proactive and engaging leader who enjoys being visible on the shop floor and leading from the front. You will have: Previous experience in a Production Supervisor, Team Leader, Shift Manager, Assistant Production Manager, or similar manufacturing leadership role. Strong understanding of manufacturing processes and production workflows. Excellent people management and communication skills. A hands-on approach with a passion for quality and operational excellence. Strong problem-solving and organisational abilities. Experience working within a bespoke, craft, furniture, upholstery, mattress, textile, or similar manufacturing environment would be advantageous. Good understanding of health and safety within a manufacturing setting. Key Performance Indicators Success in this role will be measured through: On-time completion of production orders. Achievement of production schedules and delivery targets. Reduction in defects, rework, and material waste. Quality performance and customer satisfaction. Labour utilisation and productivity improvements. Team attendance, engagement, and retention. Health and safety compliance. Why Join Us? Join a well-established and respected manufacturer. Be part of a business that takes pride in quality craftsmanship. Opportunity to influence and improve production performance. Supportive management team and positive working culture. Early finish every Friday. Genuine opportunity for career progression and personal development. If you're a motivated manufacturing leader looking for your next challenge, we'd love to hear from you.

Premium Employer , one of the industries best , seeks to appoint a Senior Project Manager to their business. Your new company Join one of the UK's leading Tier 1 construction firms, renowned for delivering high-profile infrastructure and commercial projects across Scotland and the wider UK. With a strong pipeline of work and a reputation for excellence, innovation, and sustainability, this company offers a dynamic and collaborative environment where your expertise will be valued, and your career can thrive. Your new role As a Senior Project Manager, you will lead the delivery of complex, multi-million-pound construction projects from inception to completion. You will be responsible for managing project teams, liaising with key stakeholders, ensuring compliance with health and safety standards, and delivering projects on time, within budget, and to the highest quality standards. You'll play a pivotal role in driving operational excellence and mentoring junior staff, while contributing to strategic planning and client relationship management. What you'll need to succeed Proven experience managing large-scale construction projects within a Tier 1 or Tier 2 contractor environment. Our clients' projects range from £20million to £100million.Strong leadership and communication skills, with the ability to manage multidisciplinary teams and build lasting client relationships.A degree in Construction Management, Civil Engineering, or a related field (or equivalent experience).SMSTS, CSCS Black Card, and a full UK driving licence.A proactive, solutions-focused mindset with a commitment to safety, quality, and continuous improvement. What you'll get in return A competitive salary and comprehensive benefits package including a fantastic bonus schemeCompany car or car allowance.Generous holiday entitlement and pension scheme.Opportunities for career progression and professional development.The chance to work on landmark projects that shape communities across Scotland What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Our client is seeking an exceptional Commercial Manager with a Quantity Surveying background and extensive experience within the National Highways environment to take a leading role in the procurement of the next generation of Maintenance and Response Contracts (M&R2). This is a pivotal strategic role, positioned at the forefront of one of the UK's most significant infrastructure procurement programmes. What will you be doing? As Commercial Manager, you will be the commercial lead throughout the procurement stage, responsible for shaping commercial strategy, leading supply chain engagement, and managing all contractual and commercial elements of the bid and procurement process. You'll play a critical role in positioning the business for success within the evolving National Highways procurement model and ensuring commercial excellence from the earliest stages. You'll act as Commercial Lead for the procurement of National Highways Maintenance and Response Contracts. Leading the development of commercial and procurement strategies aligned to the new contract model. We'll require you to manage all commercial and contractual aspects of the procurement lifecycle. You'll lead supply chain procurement, engagement, negotiation, and partner selection, supporting and influencing bid strategy, pricing, and risk management. Working closely with senior operational, bid, and executive leadership teams. Offering support during the transition from procurement into mobilisation and delivery phase. You'll manage contract reviews, risk allocation, and commercial structuring. Offering support to the development of innovative commercial delivery models and solutions. Ensuring robust governance, compliance, and commercial best practice. What you'll bring Degree qualified in Quantity Surveying, Commercial Management, or equivalent Professional membership of Royal Institution of Chartered Surveyors (MRICS) - desirable Extensive experience within highways maintenance, infrastructure, or civil engineering Experience in major framework procurements and bid leadership roles - highly desirable Proven experience in a Commercial Manager or Senior Commercial role within National Highways maintenance Direct experience supporting or leading procurement and bid phases of major highways contracts Strong expertise in NEC contracts, particularly Term Service and performance-based models Deep understanding of National Highways commercial frameworks and procurement approaches Experience leading supply chain procurement and developing delivery partnerships Strong commercial judgement, risk management capability, and strategic thinking Ability to operate and influence at senior leadership level In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care and health care cash plan for you and your family 28 days annual leave plus bank holidays Holiday purchase scheme Personal Accident Cover Please get in touch asap!

Head of Contact Centre Are you a commercially driven Contact Centre leader with a passion for customer experience? We're looking for an experienced Head of Contact Centre to lead both Sales and Customer Service operations, driving revenue growth, improving conversion performance, and delivering exceptional customer journeys across multiple channels. You'll be responsible for creating a high-performing, customer-focused culture, leading teams to exceed commercial targets while ensuring outstanding service delivery and complaint resolution. You'll also play a key role in shaping the future of customer contact through automation, AI, self-service solutions, and continuous process improvement. What you'll bring: Proven leadership experience within a sales-focused contact centre or customer operations environment A track record of delivering revenue growth and improving conversion rates Strong experience leading customer service and complaint handling teams Knowledge of omnichannel contact centre operations Experience implementing automation, AI, self-service tools, or operational improvements Strong analytical, reporting, and stakeholder management skills Experience in the travel industry with knowledge of Package Travel Regulations would also be an advantage What's in it for you? Opportunity to shape and influence customer strategy at a senior level Lead transformational change across sales, service, and technology Work closely with executive leadership to drive business performance Develop and inspire high-performing teams in a customer-centric organisation If you're passionate about commercial success, customer excellence, and leading teams through transformation, we'd love to hear from you.

A well-established fire consultancy who are now seeking an ambitious Associate Director of Fire Engineering to help lead their growing fire engineering team. The successful Associate Director of Fire Engineering will play a key role in technical delivery, client development and the continued growth of their regional fire safety offering. The Associate Director of Fire Engineering's Role The Associate Director of Fire Engineering will oversee complex fire strategies, review technical reports and lead fire engineering input across residential, commercial, education, healthcare and mixed-use projects. The Associate Director of Fire Engineering will support design teams from early RIBA stages through to completion, ensuring practical, compliant and commercially aware fire safety solutions. The Associate Director of Fire Engineering will also manage key client relationships, mentor Fire Engineers and Senior Fire Engineers, support fee proposals and contribute to business development across the North East. The Associate Director of Fire Engineering will ideally have: A degree in fire engineering or a relevant built environment discipline Strong experience delivering fire strategies and technical fire engineering advice Excellent knowledge of Approved Document B, BS 9999 and fire safety legislation Experience leading projects and reviewing technical work Strong client-facing and business development ability Chartered status or working towards Chartership with the IFE In Return? 75,000 - 90,000 Hybrid working Car allowance Bonus scheme Private healthcare 25 days annual leave plus bank holidays Professional fees paid Pension contribution Clear route to Director level This is an excellent opportunity for an Associate Director of Fire Engineering looking to step into a senior leadership role with autonomy, influence and long-term progression. If you are considering your next move, this role offers an excellent opportunity. Please contact Lauren Banks at Brandon James on (phone number removed) to enquire. Ref: LB56682 Associate Director / Fire Engineering/ Chartered Fire Engineer/ Fire Engineering Consultant/ Senior Fire Engineer/ Fire Safety Engineering,/ Fire Strategy/ Building Regulations/, Fire Engineering Consultancy/ CEng Fire Engineer/ Institution of Fire Engineers (IFE)/ Fire Risk/ Building Safety/ Fire Safety Consultant

Technical Manager (Food Manufacturing) Littlehampton 55,000 - 65,000 + Profit Based Bonus + Leadership Role + Monday to Friday Are you a Technical Manager or similar, from a Food Manufacturing or FMCG background, looking for an exciting and varied role in an innovative natural smoke flavor manufacturer, who since their creation has seen constant growth, and as a result are looking to employ a Technical Manager for their specialist and growing team? Do you want to work in a role at a company who constantly develop market leading products, known for their specialist natural smoke flavor development, who provide technical and flavor support to food manufacturers as well as creating their own market leading products, with the added benefits of a Leadership role, a profit based bonus, and a Monday to Friday role? On offer is the chance to work for a company who provide a number of services to the food manufacturing sector, including but not limited to the manufacturer of natural smoke flavors, smoked ingredients, smoked flavor enhancers, and a variety of other clean-label solutions. In this role you will be the technical go to across the company site, managing all site technical documentation, allergen controls, traceability, and products specifications. You will lead the sites BRCGS standards, implementing new systems to champion company growth, oversee site compliance, and be the technical point of contact for external audits, inspections and customer visits. This role would suit a Technical Manager or similar, from a Food Manufacturing or FMCG background, looking for a role in an innovative and growing food solutions manufacturer, in a Leadership role, with the added benefits of a profit-based bonus, a new and exciting Leadership role, and a Monday to Friday position. The Role Being the Technical go to across the company site, managing technical documentation, allergen controls, and product specifications Lead the sites BRCGS standards Be the technical point of contact for external audits, inspections, and customer visits The Person Technical Manager from a Food Manufacturing or FMCG background Looking for a new role at an innovative and expanding company Commutable distance to Littlehampton BBBH25936 Key Words : Technical Manager, Technical, Manager, Food Manufacturer, FMCG, Food, Managerial, Middleton-On-Sea, Littlehampton, Barnham, Climping, Worthing If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's Privacy Policy and Disclaimers which can be found on our website.

Job description: Finance Manager Location: Cadogan Clinic, Sloane Street, Chelsea, London Contract: Permanent, Full-time Salary: Up to £60,000 DOE Location: 4 days in office (Friday WFH) About Us At the Cadogan Clinic, we are the UK's most decorated private aesthetic clinic, winners of all three Best Clinic awards across the industry in 2024. Our state-of-the-art facility in Chelsea is home to some of the most experienced surgeons and dermatologists in the country. We are a growing, ambitious healthcare business committed to patient-centred care, professionalism, and operational excellence. Our team values clarity, care, and commitment, and we are dedicated to developing and supporting our people. The Opportunity We are looking for a proactive Finance Manager to join our leadership team. In this key role, you will oversee the day-to-day financial operations of the clinic, manage the finance team, and work closely with the Finance Director to ensure smooth reporting, forecasting, and internal controls. This role offers a hands-on opportunity to shape financial processes, drive efficiency, and provide commercial insight, while also stepping into a leadership role with the potential to grow into broader financial responsibilities. You'll be central to maintaining the integrity of our financial systems, ensuring compliance with statutory requirements, and supporting decision-making across the business. What You'll Bring Essential ACCA/ACA or CIMA qualified or Finalist Strong Communication Skills, both oral and written Experience in a Finance Manager or senior operational (or accountancy practice) finance role with line management responsibility Experience in managing monthly Payroll and quarterly VAT deliverables Experience in producing Management Accounts Strong knowledge of Xero Systems and controls orientated Ability to manage small teams and communicate effectively across departments Detail-focused, proactive, and accountable approach Confident operating independently while collaborating with senior leadership Motivated by growth and thriving in a fast-paced environment Comfortable to liaise on email and phone whether with consultants or suppliers Desirable Previous experience in a healthcare or private clinic environment Commercial mindset with a focus on revenue optimisation and cost control Why Join Us? Salary & Benefits: Up to £60,000 DOE with employee benefits including staff discounts Holiday Allowance: 31 days annual leave (including public holidays), rising to 33 days after 2 years Flexible Working: Friday WFH Professional Development: Dedicated training budget and career growth into broader financial leadership Team Environment: Fast-paced, ambitious, and supportive workplace with collaborative culture Perks and Benefits Pension scheme via NEST Staff discounts and wellbeing initiatives Learning and development opportunities, including protected training time Recognition schemes and referral bonuses Social events Learning and Development Structured professional development in finance leadership Exposure to commercial decision-making in a growing private healthcare business Mentorship and support from the Finance Director and senior leadership Opportunities to broaden responsibilities across finance operations, reporting, and strategic planning Ready to Make a Difference? Join a high-performing finance function where your expertise and leadership directly contribute to the growth and success of one of the UK's leading private healthcare organisations. If you're excited by the opportunity to make a meaningful impact, we'd love to hear from you.

1:1 SEN Teaching Assistant - Primary School - RochdaleLocation: Rochdale, Greater ManchesterRole: 1:1 SEN Teaching AssistantStart Date: ASAPHours: Monday to Friday, 8:30am - 3:30pmContract: Full-time, Term Time OnlyPay: £90-£110 per day (depending on experience)Aspire People are recruiting a dedicated and compassionate 1:1 SEN Teaching Assistant to join a welcoming primary school in Rochdale. This rewarding position involves supporting a Year 1 pupil with autism and additional complex needs, providing tailored assistance to help them thrive in the classroom.As the child's primary support, you will be responsible for ensuring their academic and emotional needs are met throughout the school day. If you have a nurturing and patient approach, and a passion for helping children succeed, this could be the perfect role for you.Key Responsibilities:-Provide 1:1 support to the pupil during the school day-Assist with classwork and learning activities as directed by the teacher-Support communication, social development, and emotional regulation-Help with transitions and ensure a structured daily routine-Provide personal care support when necessary-Follow and implement strategies developed by the class teacher and SENCO-Monitor the pupil's progress and offer feedback to the teaching team-Encourage positive behaviour and active participation in lessons-Adhere to safeguarding policies and ensure the pupil's well-beingEssential Requirements:-Level 2 or Level 3 Teaching Assistant qualification-Prior experience working in a UK primary school-Experience supporting children with autism and additional needs-Comfortable providing personal care when required-A calm, patient, and empathetic approach-Enhanced DBS on the Update Service, or willingness to obtain one-Right to work in the UKDesirable Experience:-Previous experience in a 1:1 support role-Autism-specific training or experience-Team Teach or behaviour management training-Strong understanding of SEN support strategiesWhat the School Offers:-A supportive and welcoming SEN team-A friendly and inclusive school environment-Continuous guidance and support from experienced leadership-Long-term opportunity with the potential for extension-A fulfilling role where you can truly make a difference in a child's lifeApply Today!If you are an experienced Teaching Assistant looking for your next SEN opportunity, apply now! Natalie from Aspire People will be in touch.Aspire People Limited provides services as an Education Agency and an Education Employment Business. Aspire People is committed to safeguarding and promoting the welfare of pupils and expects every candidate to share this commitment. Placements are subject, to appropriate Child Protection screening, including checks with former employers and the Disclosure and Barring Checks.

Our client is an independently owned specialist Insurance, with a strong track record in the design and distribution of a broad range of Insurance products. This is a genuine opportunity to influence and shape a Claims function in a growing, forward-thinking business in a close-knit, specialist team where your contribution will be visible and valued. They work across a variety of product areas and operate a flexible model that reflects the needs of the people they work with. It is a smaller, specialist team with strong leadership and trajectory to continue their impressive growth. What you'll be doing as Claims Manager Leading and managing the Claims function across Commercial Lines portfolios with many complexities Overseeing Claims Handling from first notification through to settlement or litigation, ensuring quality and consistency throughout Monitoring claims data and trends to identify areas for improvement and drive better outcomes Ensuring compliance with Regulatory requirements and internal governance frameworks Collaborating with Senior Leadership and Operational teams on strategy and process development Bringing ideas to the table and playing an active role in shaping how claims operations evolve What we are looking for from the Claims Manager Proven experience in Claims Management, with a strong background in Technical Commercial claims Confident leading a Claims function and comfortable making decisions at a senior level Solid understanding of Claims Regulation, reserving principles and Supplier Management Strong communicator with the ability to build relationships across internal teams and external partners Someone who takes initiative and is motivated by continuous improvement What is in it for you Salary up to 60,000 depending on experience 25 days annual leave plus bank holidays Pension scheme Support for professional development and CII study if relevant Volunteering Days Profit Sharing Scheme

Secondary SENDCO Opportunity - Independent School South -West London Salary: £60,000 - £70,000 Full-Time, Permanent September Start Immediate Interviews Available Are you a passionate and dedicated SENDCO looking for an exciting opportunity within a thriving independent school in South - West London ? An exceptional opportunity has arisen for an experienced SENDCO or a newly qualified SENDCO (with a minimum of 3 years' experience supporting SEND students , ideally within a secondary school setting ) to join a highly supportive and inclusive school community committed to helping every student thrive. This is a full-time, permanent position starting in September , offering the chance to take on a visible and impactful leadership role in a school that genuinely values inclusion, student wellbeing and high-quality SEND provision. Why join this school? This is far more than just another SENDCO position - it is an opportunity to join a highly respected independent school where staff wellbeing, professional growth and collaboration are genuinely prioritised. The school offers an outstanding working environment with: A highly competitive salary package of £60,000 - £70,000 , dependent on experience and expertise. A full-time, permanent role starting in September , providing long-term career stability and progression. Small class sizes , allowing for personalised learning, stronger relationships with students and meaningful SEND intervention. Excellent student behaviour , creating a calm and purposeful environment where teaching and learning flourish. A supportive and established leadership team , committed to collaboration and ensuring staff feel valued and empowered in their role. A strong culture of inclusion , where SEND provision is prioritised and students are supported academically, socially and emotionally. Excellent CPD and career development opportunities , with staff development seen as a key priority. A welcoming and supportive staff culture , where colleagues work closely together in a positive and professional environment. Access to excellent facilities and resources , helping teachers and leaders deliver exceptional outcomes for students. Free lunch and refreshments provided , helping staff feel looked after throughout the school day. Onsite parking available , offering added convenience for staff commuting to and from school. A beautiful, well-resourced school environment , offering an inspiring setting for both staff and students. The Role The successful SENDCO will lead and coordinate SEND provision across the school, working closely with teaching staff, senior leaders, parents and external agencies to ensure outstanding outcomes for students with additional needs. Alongside leading SEND provision, the role will involve some teaching responsibilities , delivering targeted learning support through very small class sizes and intervention groups , allowing you to make a genuine impact with students through highly personalised teaching and support. You will play a key role in shaping SEND strategy, supporting inclusive classroom practice, monitoring student progress and ensuring learners receive the tailored support they need to thrive. Who are we looking for? We are keen to hear from: Experienced SENDCOs looking for a rewarding new challenge. Newly qualified SENDCOs with at least 3 years' SEND experience , ideally gained within a secondary school setting . Professionals who are passionate about inclusive education, collaborative in their approach and committed to making a lasting difference to young people's lives. Apply Today Immediate interview slots are available , so early applications are strongly encouraged. If you are ready to take the next exciting step in your SEND leadership career, forward your CV to Natasja at KPI Education today to be considered for this fantastic opportunity.