ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Hybrid work in London OUTSIDE IR per day 6 months contract with extension (long-term project) Key Responsibilities Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
Jun 17, 2026
Contractor
ServiceNow Architect wanted with Telecommunications experience to work on a project implementing a new TSM module. You will be working across ServiceNow Telecommunications Service Management (TSM) and involved in the architecture and end-to-end solutions within the ServiceNow TSM module, aligning with ITOM, ITIL, and CMDB/CSDM standards. Translating business requirements into technical blueprints, overseeing development teams to implement scalable, automated telecom operations, including network inventory, service assurance, and OSS/BSS integrations. Hybrid work in London OUTSIDE IR per day 6 months contract with extension (long-term project) Key Responsibilities Architecture & Design: Define the technical roadmap, architecture, and design for TSM modules (service life-cycle management, order management, network inventory). Implementation & Integration: Architect complex integrations with BSS/OSS systems, using REST, SOAP, and IntegrationHub. Domain Expertise: Lead implementation of Telecom Network Inventory, Product Catalog, and Service Order Management. Governance & Mentorship: Guide developers, perform code reviews, and establish best practices for coding, customization, and platform upgrades. Strategic Advisory: Partner with stakeholders to align platform improvements with business goals, enhancing customer service and reducing operational risks. Required Skills and Experience Platform Expertise: Extensive experience with ServiceNow TSM, ITSM, and ITOM. Industry Knowledge: Deep understanding of Telecom domains (NOC operations, network life-cycle, service assurance). Technical Skills: Proficiency in JavaScript, ServiceNow APIs, Flow Designer, and CMDB/CSDM frameworks. Experience: 10+ years of experience in software platforms, with a significant focus on architecture.
Are you seeking a rewarding career as a Service Advisor / Receptionist? Our client, a reputable and family-run independent garage in Maidenhead, is looking to appoint a highly motivated Service Advisor / Receptionist to join their professional team. This is an excellent opportunity for experienced individuals aiming to develop their career in the automotive industry within a customer-focused environment. Benefits of a Service Advisor / Receptionist: Competitive basic salary up to £30,000 per annum, dependent on experience Ongoing training and professional development opportunities Working hours Monday to Friday, 8am to 5.30pm, with some flexibility Supportive team environment prioritising customer satisfaction Opportunities to enhance your skills within the automotive aftersales sector Duties of a Service Advisor / Receptionist: Greet customers warmly and assist with their needs in a professional manner Handle incoming enquiries via telephone and email efficiently Book and manage service appointments in accordance with workshop capacity Maintain accurate customer records and documentation Liaise effectively with the workshop and technical team to ensure smooth workflow Provide excellent customer service throughout the service journey Requirements of a Service Advisor / Receptionist: Previous experience in a customer-facing role within the motor trade or similar industry Strong communication and organisational skills Professional and approachable manner Familiarity with Kerridge or similar dealership management systems is advantageous Ability to work independently and as part of a team Reliable and driven, with a passion for delivering excellent customer service This position offers a clear career path within the automotive industry and is suited to proactive individuals seeking to expand their industry knowledge. If you are interested in this Service Advisor / Receptionist role and believe your skills match, we encourage you to find out more today. Contact Consultant Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Maidenhead and Berkshire, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Jun 17, 2026
Full time
Are you seeking a rewarding career as a Service Advisor / Receptionist? Our client, a reputable and family-run independent garage in Maidenhead, is looking to appoint a highly motivated Service Advisor / Receptionist to join their professional team. This is an excellent opportunity for experienced individuals aiming to develop their career in the automotive industry within a customer-focused environment. Benefits of a Service Advisor / Receptionist: Competitive basic salary up to £30,000 per annum, dependent on experience Ongoing training and professional development opportunities Working hours Monday to Friday, 8am to 5.30pm, with some flexibility Supportive team environment prioritising customer satisfaction Opportunities to enhance your skills within the automotive aftersales sector Duties of a Service Advisor / Receptionist: Greet customers warmly and assist with their needs in a professional manner Handle incoming enquiries via telephone and email efficiently Book and manage service appointments in accordance with workshop capacity Maintain accurate customer records and documentation Liaise effectively with the workshop and technical team to ensure smooth workflow Provide excellent customer service throughout the service journey Requirements of a Service Advisor / Receptionist: Previous experience in a customer-facing role within the motor trade or similar industry Strong communication and organisational skills Professional and approachable manner Familiarity with Kerridge or similar dealership management systems is advantageous Ability to work independently and as part of a team Reliable and driven, with a passion for delivering excellent customer service This position offers a clear career path within the automotive industry and is suited to proactive individuals seeking to expand their industry knowledge. If you are interested in this Service Advisor / Receptionist role and believe your skills match, we encourage you to find out more today. Contact Consultant Dee Hogger, Automotive Recruitment Specialist at Perfect Placement covering Maidenhead and Berkshire, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
Retail Showroom Advisor Do You Have an Eye for Detail and a Passion for Interior Design? A top-tier home interiors retailer, with a strong presence both online and on the High Street, is looking for a Retail Showroom Advisor in Brighton's vibrant city centre. This role is perfect for someone who combines a passion for design with a knack for delivering exceptional customer service. Be the Expert, Not the Salesperson We prioritise a consultative approach. You'll play a key role in helping our customers make informed choices, offering valuable insights without the pressure of hard sales tactics. Your role will involve simplifying the finer details and building customer confidence throughout their shopping journey and beyond. In This Role, You Will: Welcome and assist customers in our high-end showroom Handle enquiries over the phone and via email with professionalism Prepare detailed quotes and learn the basics of building materials and heating principles Training is provided for reading architectural plans if you're new to this aspect of the role Join a Growing Team with Big Ambitions We're expanding across the UK, and you'll be part of a motivated team dedicated to making this journey a success. What We're Looking for in a Retail Showroom Advisor Essentials: Proficiency in Microsoft Office Strong command of spoken and written English A self-motivated approach with the ability to work independently and as part of a team Organised and able to manage multiple responsibilities Desirable Qualities: Previous experience in luxury retail Degree-level education (in any field) Interest in interior design trends Experience in opening and closing retail premises Rewards for Your Commitment Competitive salary £28-£30,000 20 days of holiday plus bank holidays Supportive environment fostering professional growth Hours: Full-time, 40 hours per week (Monday-Friday; with two Saturday (alternate Saturdays), a weekday given off for all Saturdays worked) Start Your Journey with Us If you're ready to take on a role that values creativity, independence, and customer-focused service, we'd love to hear from you. Apply now to embark on an exciting career in the world of interior design!
Jun 17, 2026
Full time
Retail Showroom Advisor Do You Have an Eye for Detail and a Passion for Interior Design? A top-tier home interiors retailer, with a strong presence both online and on the High Street, is looking for a Retail Showroom Advisor in Brighton's vibrant city centre. This role is perfect for someone who combines a passion for design with a knack for delivering exceptional customer service. Be the Expert, Not the Salesperson We prioritise a consultative approach. You'll play a key role in helping our customers make informed choices, offering valuable insights without the pressure of hard sales tactics. Your role will involve simplifying the finer details and building customer confidence throughout their shopping journey and beyond. In This Role, You Will: Welcome and assist customers in our high-end showroom Handle enquiries over the phone and via email with professionalism Prepare detailed quotes and learn the basics of building materials and heating principles Training is provided for reading architectural plans if you're new to this aspect of the role Join a Growing Team with Big Ambitions We're expanding across the UK, and you'll be part of a motivated team dedicated to making this journey a success. What We're Looking for in a Retail Showroom Advisor Essentials: Proficiency in Microsoft Office Strong command of spoken and written English A self-motivated approach with the ability to work independently and as part of a team Organised and able to manage multiple responsibilities Desirable Qualities: Previous experience in luxury retail Degree-level education (in any field) Interest in interior design trends Experience in opening and closing retail premises Rewards for Your Commitment Competitive salary £28-£30,000 20 days of holiday plus bank holidays Supportive environment fostering professional growth Hours: Full-time, 40 hours per week (Monday-Friday; with two Saturday (alternate Saturdays), a weekday given off for all Saturdays worked) Start Your Journey with Us If you're ready to take on a role that values creativity, independence, and customer-focused service, we'd love to hear from you. Apply now to embark on an exciting career in the world of interior design!
We are currently recruiting on behalf of our client for the position of Vehicle Service Advisor at their reputable franchise-approved car dealership in Cardiff. This is a fantastic opportunity for an experienced and professional Vehicle Service Advisor to join a well-established dealership group with over 60 years of industry presence. The successful individual will play a key role in delivering exceptional customer service and ensuring smooth workshop operations. Benefits: Basic salary of up to £29,500 per annum, dependent on experience On-target earnings of approximately £35,000 per annum, based on customer service performance 22 days annual holiday allowance, plus 8 bank holidays Holiday entitlement increases with length of service, up to 25 days Workplace pension scheme Staff purchase discounts on cars, parts, servicing, and labour Manufacturer-accredited training programmes Expenses paid for bi-annual staff events, including summer and Christmas celebrations Opportunities for achievement incentives and meal events Long-term career progression within a reputable, multi-franchise dealer group Duties of a Service Advisor: Manage workload effectively alongside fellow Vehicle Service Advisors to ensure timely service delivery Liaise extensively with the workshop to monitor work in progress and update customers Ensure high levels of customer satisfaction through excellent communication and service Up-sell additional products and services where appropriate to maximise sales opportunities Allocate tasks efficiently to meet customer deadlines and maintain department productivity Maintain accurate and complete customer records using dealership management systems Support the Service Manager to uphold dealership standards and procedures Assist in managing customer appointments, ensuring all customer expectations are met or exceeded Handle customer inquiries and resolve issues promptly, delivering a professional customer experience Maintain vehicle service records and ensure compliance with manufacturer standards Requirements of a Service Advisor: Proven recent experience as a Vehicle Service Advisor or in a similar automotive customer service role Strong communication and organisational skills, with the ability to handle a busy workload IT literacy, preferably with experience in Keyloop or similar dealership management systems Ability to deliver exceptional customer service and build strong client relationships Full UK driving licence with minimal points Professional attitude and a proactive approach to work Ability to up-sell additional services and promote dealership offerings effectively Contact Consultant Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Jun 17, 2026
Full time
We are currently recruiting on behalf of our client for the position of Vehicle Service Advisor at their reputable franchise-approved car dealership in Cardiff. This is a fantastic opportunity for an experienced and professional Vehicle Service Advisor to join a well-established dealership group with over 60 years of industry presence. The successful individual will play a key role in delivering exceptional customer service and ensuring smooth workshop operations. Benefits: Basic salary of up to £29,500 per annum, dependent on experience On-target earnings of approximately £35,000 per annum, based on customer service performance 22 days annual holiday allowance, plus 8 bank holidays Holiday entitlement increases with length of service, up to 25 days Workplace pension scheme Staff purchase discounts on cars, parts, servicing, and labour Manufacturer-accredited training programmes Expenses paid for bi-annual staff events, including summer and Christmas celebrations Opportunities for achievement incentives and meal events Long-term career progression within a reputable, multi-franchise dealer group Duties of a Service Advisor: Manage workload effectively alongside fellow Vehicle Service Advisors to ensure timely service delivery Liaise extensively with the workshop to monitor work in progress and update customers Ensure high levels of customer satisfaction through excellent communication and service Up-sell additional products and services where appropriate to maximise sales opportunities Allocate tasks efficiently to meet customer deadlines and maintain department productivity Maintain accurate and complete customer records using dealership management systems Support the Service Manager to uphold dealership standards and procedures Assist in managing customer appointments, ensuring all customer expectations are met or exceeded Handle customer inquiries and resolve issues promptly, delivering a professional customer experience Maintain vehicle service records and ensure compliance with manufacturer standards Requirements of a Service Advisor: Proven recent experience as a Vehicle Service Advisor or in a similar automotive customer service role Strong communication and organisational skills, with the ability to handle a busy workload IT literacy, preferably with experience in Keyloop or similar dealership management systems Ability to deliver exceptional customer service and build strong client relationships Full UK driving licence with minimal points Professional attitude and a proactive approach to work Ability to up-sell additional services and promote dealership offerings effectively Contact Consultant Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Cardiff and South Wales, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
Are you passionate about cars and people? Ready to accelerate your career with one of the UK's leading automotive retailer groups? Sytner Select Swindon is on the lookout for a driven, customer-focused Service Advisor to join our high-performing team. About the role As an Aftersales Advisor, you'll be the friendly face and trusted voice for our customers guiding them through their service journey from start to finish. You'll combine outstanding customer care with commercial awareness, ensuring every customer drives away delighted. What You'll Be Doing: Delivering exceptional customer service, every time Advising customers on servicing, repairs, and maintenance Liaising with workshop technicians to keep things running smoothly Building long-lasting customer relationships Working towards achievable targets with uncapped potential About You Previous customer service or automotive experience (preferred, not essential) Confident communicator with a professional approach Organised, motivated, and results-driven A passion for delivering a premium customer experience Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jun 17, 2026
Full time
Are you passionate about cars and people? Ready to accelerate your career with one of the UK's leading automotive retailer groups? Sytner Select Swindon is on the lookout for a driven, customer-focused Service Advisor to join our high-performing team. About the role As an Aftersales Advisor, you'll be the friendly face and trusted voice for our customers guiding them through their service journey from start to finish. You'll combine outstanding customer care with commercial awareness, ensuring every customer drives away delighted. What You'll Be Doing: Delivering exceptional customer service, every time Advising customers on servicing, repairs, and maintenance Liaising with workshop technicians to keep things running smoothly Building long-lasting customer relationships Working towards achievable targets with uncapped potential About You Previous customer service or automotive experience (preferred, not essential) Confident communicator with a professional approach Organised, motivated, and results-driven A passion for delivering a premium customer experience Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Join the journey Vehicle Technician wanted to join a leading retailer of bespoke automotive travel! Vehicle Technician Warmington, Oxfordshire Permanent £38,000 - £42,000 per annum + Bonus Mon-Fri working pattern Join a team of experts, with a reputation for campervan luxury, delivering bespoke vehicle builds and conversions. Working with the worlds go-to campervans and motorhomes, you will showcase your skills in vehicle maintenance and repair to ensure customers leave with a one-of-a-kind model and experience to embark on their adventures! This Vehicle Technician role offers the chance to work within a flagship side alongside a close-knit and supportive team where quality workmanship and customer satisfaction are highly valued. Why Join? Monday to Friday working hours no weekends Bonus scheme with realistic OTE potential Supportive and friendly workshop environment Free on-site parking 30 days annual leave inclusive of bank holidays Employee discounts available Varied and hands-on workshop duties Key Responsibilities of the Vehicle Technician: Carry out servicing, maintenance and repair work across a range of vehicles, ensuring work is completed to manufacturer and industry standards Diagnose and resolve mechanical , electrical and electronic faults using modern diagnostic equipment Perform vehicle health checks and inspections , identifying and recommending additional work where required Prepare vehicles for MOT testing and support with MOT repairs Work efficiently to meet agreed timescales while maintaining excellent quality standards Accurately complete all job cards, service records and related documentation Communicate effectively with Service Advisors and Workshop Controllers regarding work progress and additional repairs Maintain a clean, safe and organised workshop in line with Health & Safety requirements Follow manufacturer warranty processes and quality control procedures Keep up to date with the latest vehicle technology , technical updates and manufacturer training Hours & Pay: Hours: Full-time, Monday to Friday, 8:00 AM 5:00 PM no weekends! Pay: £32,000 £38,000 per annum plus bonus scheme, with up to £41,000 OTE depending on experience Ready to Join the Team? If you are a skilled Vehicle Technician looking for a stable and rewarding opportunity within a specialist workshop environment, this could be the ideal next step in your career. Apply now with your CV, and a member of our team will contact you to discuss the next steps. All applications are handled with the utmost confidentiality. Key Skills: Vehicle Technician, Campervan Technician, Vehicle Diagnostics, Vehicle Servicing, Repairs, MOT Testing, Habitation Checks, Campervan Accessories, Workshop Repairs, Automotive Technician, Mechanical Repairs, Workshop Experience, Automotive Aftersales, Vehicle Maintenance, Fault Finding For more information on joining the team in Warmington, Oxfordshire , please apply today and a member of our team will be in touch to discuss further details. All applications are treated confidentially.
Jun 17, 2026
Full time
Join the journey Vehicle Technician wanted to join a leading retailer of bespoke automotive travel! Vehicle Technician Warmington, Oxfordshire Permanent £38,000 - £42,000 per annum + Bonus Mon-Fri working pattern Join a team of experts, with a reputation for campervan luxury, delivering bespoke vehicle builds and conversions. Working with the worlds go-to campervans and motorhomes, you will showcase your skills in vehicle maintenance and repair to ensure customers leave with a one-of-a-kind model and experience to embark on their adventures! This Vehicle Technician role offers the chance to work within a flagship side alongside a close-knit and supportive team where quality workmanship and customer satisfaction are highly valued. Why Join? Monday to Friday working hours no weekends Bonus scheme with realistic OTE potential Supportive and friendly workshop environment Free on-site parking 30 days annual leave inclusive of bank holidays Employee discounts available Varied and hands-on workshop duties Key Responsibilities of the Vehicle Technician: Carry out servicing, maintenance and repair work across a range of vehicles, ensuring work is completed to manufacturer and industry standards Diagnose and resolve mechanical , electrical and electronic faults using modern diagnostic equipment Perform vehicle health checks and inspections , identifying and recommending additional work where required Prepare vehicles for MOT testing and support with MOT repairs Work efficiently to meet agreed timescales while maintaining excellent quality standards Accurately complete all job cards, service records and related documentation Communicate effectively with Service Advisors and Workshop Controllers regarding work progress and additional repairs Maintain a clean, safe and organised workshop in line with Health & Safety requirements Follow manufacturer warranty processes and quality control procedures Keep up to date with the latest vehicle technology , technical updates and manufacturer training Hours & Pay: Hours: Full-time, Monday to Friday, 8:00 AM 5:00 PM no weekends! Pay: £32,000 £38,000 per annum plus bonus scheme, with up to £41,000 OTE depending on experience Ready to Join the Team? If you are a skilled Vehicle Technician looking for a stable and rewarding opportunity within a specialist workshop environment, this could be the ideal next step in your career. Apply now with your CV, and a member of our team will contact you to discuss the next steps. All applications are handled with the utmost confidentiality. Key Skills: Vehicle Technician, Campervan Technician, Vehicle Diagnostics, Vehicle Servicing, Repairs, MOT Testing, Habitation Checks, Campervan Accessories, Workshop Repairs, Automotive Technician, Mechanical Repairs, Workshop Experience, Automotive Aftersales, Vehicle Maintenance, Fault Finding For more information on joining the team in Warmington, Oxfordshire , please apply today and a member of our team will be in touch to discuss further details. All applications are treated confidentially.
We are working on behalf of our client, a reputable automotive dealership in Guildford, to recruit a skilled and motivated Service Advisor. This is an excellent opportunity for experienced motor trade professionals seeking to advance their career within a well-established franchise. The ideal candidate will deliver exceptional customer service and contribute to the dealership's continued success. Benefits of a Service Advisor: Competitive basic salary of 34,000 to 36,000 per annum OTE potential of up to 42,000, based on performance and customer satisfaction Generous bonuses for upselling and achieving customer satisfaction targets Working hours of 42 hours per week, Monday to Friday, with Saturday mornings on a rota Career development opportunities within a reputable dealership network Supportive and professional team environment Duties of a Service Advisor: Greet customers in a friendly and professional manner to ensure a positive experience Book service appointments and liaise with customers to confirm their requirements Upsell additional services and accessories to maximise sales opportunities Maintain accurate job records and update customers on vehicle progress Build strong relationships with customers to encourage repeat business Collaborate with technicians and parts departments to ensure smooth service department operations Requirements of a Service Advisor: Proven experience as a Service Advisor within a motor dealership or automotive service environment Excellent communication and customer service skills Ability to upsell and achieve sales targets Organised and detail-oriented with a professional attitude Full UK driving licence Passion for the automotive industry If you are interested in this Service Advisor position and want to explore this opportunity further, please contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey today. Our team of Automotive Recruitment Consultants share a passion for connecting talented professionals with the best roles in the automotive industry. To learn about more Motor Trade Jobs in your area, contact us today. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey today to discover more about this fantastic opportunity.
Jun 17, 2026
Full time
We are working on behalf of our client, a reputable automotive dealership in Guildford, to recruit a skilled and motivated Service Advisor. This is an excellent opportunity for experienced motor trade professionals seeking to advance their career within a well-established franchise. The ideal candidate will deliver exceptional customer service and contribute to the dealership's continued success. Benefits of a Service Advisor: Competitive basic salary of 34,000 to 36,000 per annum OTE potential of up to 42,000, based on performance and customer satisfaction Generous bonuses for upselling and achieving customer satisfaction targets Working hours of 42 hours per week, Monday to Friday, with Saturday mornings on a rota Career development opportunities within a reputable dealership network Supportive and professional team environment Duties of a Service Advisor: Greet customers in a friendly and professional manner to ensure a positive experience Book service appointments and liaise with customers to confirm their requirements Upsell additional services and accessories to maximise sales opportunities Maintain accurate job records and update customers on vehicle progress Build strong relationships with customers to encourage repeat business Collaborate with technicians and parts departments to ensure smooth service department operations Requirements of a Service Advisor: Proven experience as a Service Advisor within a motor dealership or automotive service environment Excellent communication and customer service skills Ability to upsell and achieve sales targets Organised and detail-oriented with a professional attitude Full UK driving licence Passion for the automotive industry If you are interested in this Service Advisor position and want to explore this opportunity further, please contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey today. Our team of Automotive Recruitment Consultants share a passion for connecting talented professionals with the best roles in the automotive industry. To learn about more Motor Trade Jobs in your area, contact us today. Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey today to discover more about this fantastic opportunity.
GLL is looking for a Customer Service Advisors at Wantage Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. Shifts Available: Mondays 17:00 - 22:00 Tuesday 17:00 - 22:00 Wednesday 17:00 - 22:00 Saturday 08:30-15:30 Sunday 08:30-13:00 What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Good IT, literacy, numerical and communication skills Some experience of administration Cash handling What you'll do: Being the first point of call for customers Answer incoming calls to the centre Deal with transactions including setting up direct debits and cash handling Dealing with membership enquiries including selling memberships to customers Deliver first-class customer service Answer customer queries Setting up equipment Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A full time permanent position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Jun 17, 2026
Full time
GLL is looking for a Customer Service Advisors at Wantage Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through our centres, be it with your warm welcome or through selling them a membership to enhance their lifestyle. Our Customer Service Advisors respond to enquiries converting them into memberships. Customer Service Advisors are often a customer's first port of call; you'll answer the phone, deal with transactions, handle any queries and even go out into the community on outreach projects. From providing team support to the warmest of welcomes, your focus will be on ensuring our customer service level is at the highest level at all times. Shifts Available: Mondays 17:00 - 22:00 Tuesday 17:00 - 22:00 Wednesday 17:00 - 22:00 Saturday 08:30-15:30 Sunday 08:30-13:00 What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Good IT, literacy, numerical and communication skills Some experience of administration Cash handling What you'll do: Being the first point of call for customers Answer incoming calls to the centre Deal with transactions including setting up direct debits and cash handling Dealing with membership enquiries including selling memberships to customers Deliver first-class customer service Answer customer queries Setting up equipment Be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: A Values driven organisation Learning & development to support career development Good Pension schemes Discounted gym membership for you and your partner. A full time permanent position Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events Exclusive discounts on our villas in Portugal Exclusive discounts on our Ski chalets in Bulgaria Health assurance Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products. Ride to work scheme Free eye tests and discounted glasses About GLL: As the UK's largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children's centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is 'More than a Job', because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we're having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you'll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people's lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.
Our client is seeking a proactive, motivated and diligent Customer Service Advisor/ Trade counter to join their dynamic and dedicated team. The successful Customer Service Advisor/ Trade counter candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience. This position has amazing prospects for the right candidate. PLEASE NOTE - When not working on the Trade Counter, candidates will be required to work in the Warehouse. A Forklift/Counterbalance Licence is a bonus. Key responsibilities for the role of Customer Service Advisor/ Trade counter: To manage customer orders and queries in an effective and efficient manner. To ensure that your workspace is clean, tidy and clear of obstructions, including the trade counter, warehouse and office spaces. To load and unload deliveries by hand (with forklift, if candidate possesses relevant licences) To process orders and handle payments. To safely move goods to storage areas and around the warehouse facilities as required. To put orders together and organise deliveries. To advise customers about which materials to use, employing your knowledge of the broad range of stock offered by our client. To complete stock control paperwork or update computerised stock lists accurately and in a timely manner. Essential qualities for the role of Customer Service Advisor/ Trade counter: To display thorough attention to detail and care within your work. To have some sales experience, in order to fulfil the role of promoting and up-selling the products our client offers. To display excellent customer service skills at all times, to ensure that the high levels of customer satisfaction that our client is known for are maintained consistently. To demonstrate the ability to accept constructive criticism and work well under pressure. To possess excellent verbal and written communication skills. To be able to demonstrate physical skills like lifting, bending and carrying. To possess the ability to organise your time and workload. To be able to carry out basic tasks on a computer or hand-held device. Must have a full, clean UK Drivers Licence. A forklift (reach or counterbalance) is preferred, but not mandatory! To adhere to the legal duty to take reasonable care of yourself and others, and to cooperate with management on all aspects of Health and Safety, as set out in the Employee Safety Handbook. Shifts: Monday to Friday 7:30AM 5PM (with potential for overtime). Salary: £13.52 standard, £19.50 Overtime with added benefits Benefits include : Full pension sceme , 25 days paid holiday plus all bank holidays paid Call outs are paid up to £100 per call out Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 13 weeks. We are looking forward to hearing from you at Team CV LTD.
Jun 17, 2026
Full time
Our client is seeking a proactive, motivated and diligent Customer Service Advisor/ Trade counter to join their dynamic and dedicated team. The successful Customer Service Advisor/ Trade counter candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience. This position has amazing prospects for the right candidate. PLEASE NOTE - When not working on the Trade Counter, candidates will be required to work in the Warehouse. A Forklift/Counterbalance Licence is a bonus. Key responsibilities for the role of Customer Service Advisor/ Trade counter: To manage customer orders and queries in an effective and efficient manner. To ensure that your workspace is clean, tidy and clear of obstructions, including the trade counter, warehouse and office spaces. To load and unload deliveries by hand (with forklift, if candidate possesses relevant licences) To process orders and handle payments. To safely move goods to storage areas and around the warehouse facilities as required. To put orders together and organise deliveries. To advise customers about which materials to use, employing your knowledge of the broad range of stock offered by our client. To complete stock control paperwork or update computerised stock lists accurately and in a timely manner. Essential qualities for the role of Customer Service Advisor/ Trade counter: To display thorough attention to detail and care within your work. To have some sales experience, in order to fulfil the role of promoting and up-selling the products our client offers. To display excellent customer service skills at all times, to ensure that the high levels of customer satisfaction that our client is known for are maintained consistently. To demonstrate the ability to accept constructive criticism and work well under pressure. To possess excellent verbal and written communication skills. To be able to demonstrate physical skills like lifting, bending and carrying. To possess the ability to organise your time and workload. To be able to carry out basic tasks on a computer or hand-held device. Must have a full, clean UK Drivers Licence. A forklift (reach or counterbalance) is preferred, but not mandatory! To adhere to the legal duty to take reasonable care of yourself and others, and to cooperate with management on all aspects of Health and Safety, as set out in the Employee Safety Handbook. Shifts: Monday to Friday 7:30AM 5PM (with potential for overtime). Salary: £13.52 standard, £19.50 Overtime with added benefits Benefits include : Full pension sceme , 25 days paid holiday plus all bank holidays paid Call outs are paid up to £100 per call out Nature of the role: This Customer Service Advisor Role is a temporary to permanent role for the successful candidate, after a trial period of 13 weeks. We are looking forward to hearing from you at Team CV LTD.
Job Title: Junior Facilities Administrator Location: London Salary: Depending on qualification and experience Job type: Full time, Contract - 8 Months About us: Evergreen established in 1968 has since become one of the largest shipping lines in the world, and it is fully committed to its customers as well as to environment protection. Evergreen's recent shipbuilding program to expand its fleet has already deployed several new containerships with the latest marine technologies which were adopted for quality transportation service and also for sustainable development of marine ecology. About the job: This is an exciting opportunity for the right candidate to join our London Office Procurement and Facilities team. You will have the opportunity to manage and be responsible for maintaining day to day functions of a well-established international company. The role is primarily administrative, however, there is a unique opportunity for the candidate to learn basic facilities operations and management to the General Affairs Team. We are looking for a friendly, confident individual, someone who has a flexible approach to their jobs with a can-do attitude. Responsibilities: Daily post and Courier administration Office equipment and printing administration Meeting Room booking and preparation Assistance to DM on building projects when required Building facilities administration Answering and redirection of incoming calls Telecommunication administration Pantry appliance and sundries administration Assist the General Affairs Team and building manager with ad-hoc facilities management Area office administration Stationery and company merchandise administration Budget analysis About you: This is an entry-level/junior position, so previous facilities or administrative experience is not strictly necessary. However, we are looking for candidates who demonstrate: A "Can-Do" Attitude: You are eager to roll up your sleeves, assist with a variety of tasks, and learn new processes quickly Strong Organizational Skills: You are comfortable managing multiple tasks at once, from courier bookings to office supply stock levels A Proactive Mindset: You take pride in your environment and can identify when something needs attention before being asked Excellent Communication: Whether answering calls or coordinating with building managers, you are professional, clear, and friendly Numerical Aptitude: As this role includes assisting with budget analysis and inventory tracking, a good comfort level with basic figures and Excel is essential Reliability & Flexibility: You are comfortable with an office-based role, willing to work overtime when project deadlines require it, and happy to support the team with ad-hoc requests Eligibility: You must have the full legal right to work in the UK without requiring sponsorship Benefits of Joining Evergreen Marine (UK) Ltd: - Subsidized lunch in our canteen - On-site Gym - Cycle to Work scheme - Sports and Social Club - monthly organized events for staff at discounted rates - Interest-free Company Loan for Annual Season Ticket - Employee Assistance Programme - offering 24/7 Mental Wellbeing Support, counselling service, financial guidance and legal consultations - Personal Accident Insurance - Optional Private Medical Insurance - Life Insurance - Group Company Pension Scheme - Pension advisory services + Annual One-on-One Pension review Meetings - Income Protection Scheme Please click on the APPLY button and you will be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of; Administrative Assistant, Office Assistant, Support Administrator, Business Administrator, Admin Support, Office Support, Admin Assistant, Admin, Operation Assistant, Operational Support Administrator, Operational Support Assistant, Office Administrator, Operations Assistant, Operations Administrator, Business Support, Facilities Management, Facilities Officer may also be considered.
Jun 17, 2026
Contractor
Job Title: Junior Facilities Administrator Location: London Salary: Depending on qualification and experience Job type: Full time, Contract - 8 Months About us: Evergreen established in 1968 has since become one of the largest shipping lines in the world, and it is fully committed to its customers as well as to environment protection. Evergreen's recent shipbuilding program to expand its fleet has already deployed several new containerships with the latest marine technologies which were adopted for quality transportation service and also for sustainable development of marine ecology. About the job: This is an exciting opportunity for the right candidate to join our London Office Procurement and Facilities team. You will have the opportunity to manage and be responsible for maintaining day to day functions of a well-established international company. The role is primarily administrative, however, there is a unique opportunity for the candidate to learn basic facilities operations and management to the General Affairs Team. We are looking for a friendly, confident individual, someone who has a flexible approach to their jobs with a can-do attitude. Responsibilities: Daily post and Courier administration Office equipment and printing administration Meeting Room booking and preparation Assistance to DM on building projects when required Building facilities administration Answering and redirection of incoming calls Telecommunication administration Pantry appliance and sundries administration Assist the General Affairs Team and building manager with ad-hoc facilities management Area office administration Stationery and company merchandise administration Budget analysis About you: This is an entry-level/junior position, so previous facilities or administrative experience is not strictly necessary. However, we are looking for candidates who demonstrate: A "Can-Do" Attitude: You are eager to roll up your sleeves, assist with a variety of tasks, and learn new processes quickly Strong Organizational Skills: You are comfortable managing multiple tasks at once, from courier bookings to office supply stock levels A Proactive Mindset: You take pride in your environment and can identify when something needs attention before being asked Excellent Communication: Whether answering calls or coordinating with building managers, you are professional, clear, and friendly Numerical Aptitude: As this role includes assisting with budget analysis and inventory tracking, a good comfort level with basic figures and Excel is essential Reliability & Flexibility: You are comfortable with an office-based role, willing to work overtime when project deadlines require it, and happy to support the team with ad-hoc requests Eligibility: You must have the full legal right to work in the UK without requiring sponsorship Benefits of Joining Evergreen Marine (UK) Ltd: - Subsidized lunch in our canteen - On-site Gym - Cycle to Work scheme - Sports and Social Club - monthly organized events for staff at discounted rates - Interest-free Company Loan for Annual Season Ticket - Employee Assistance Programme - offering 24/7 Mental Wellbeing Support, counselling service, financial guidance and legal consultations - Personal Accident Insurance - Optional Private Medical Insurance - Life Insurance - Group Company Pension Scheme - Pension advisory services + Annual One-on-One Pension review Meetings - Income Protection Scheme Please click on the APPLY button and you will be redirected to our careers page to apply for this role. Candidates with the relevant experience or job titles of; Administrative Assistant, Office Assistant, Support Administrator, Business Administrator, Admin Support, Office Support, Admin Assistant, Admin, Operation Assistant, Operational Support Administrator, Operational Support Assistant, Office Administrator, Operations Assistant, Operations Administrator, Business Support, Facilities Management, Facilities Officer may also be considered.
A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role
Jun 17, 2026
Contractor
A 6-month contract for a hands-on Senior HR Advisor supporting managers with employee relations, coaching, and change activity, while contributing to organisational design and continuous improvement projects within a fast-paced, matrixed environment. Client Details We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on an initial 6-month contract. You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. Description Act as a trusted partner to managers, providing pragmatic HR advice Coach and influence stakeholders on performance management, grievances, and disciplinary matters Support organisational design and change initiatives, including consultations and team restructures Manage complex employee relations cases with confidence Contribute to continuous improvement projects and broader People initiatives Use data and talent metrics to monitor progress and inform decision-making Collaborate with Centres of Excellence and the wider People team Profile Proven experience in a People/HR Specialist or Advisor role (2+ years minimum) Background in matrixed organisations, ideally within tech, professional services, or legal sectors Experience partnering with COEs Strong ER case management experience across performance, grievances, and disciplinaries Experience independently delivering small to medium change projects Exposure to career frameworks and role design is advantageous Data-driven mindset, able to demonstrate impact through metrics and insights Confident coaching managers and handling complex stakeholder situations Proactive, solutions-focused, and comfortable working autonomously Job Offer Competitive day rate (via umbrella, inside IR35) Hybrid working (2-3 days on-site) Opportunity to operate at Junior HR Business Partner level Exposure to organisational design and change projects Fast-paced, well-established environment with strong HR practices Potential opportunity for a permanent role
Retentions Advisor Location: Altrincham - Hybrid working Salary: 26228k ote 40,000 Job Type: Full-time, PermanentAbout the Role We're looking for a motivated and customer-focused Retentions Advisor to join our growing telecoms team. In this role, you'll be responsible for engaging with existing customers who are considering leaving and providing tailored solutions to keep them on board. If you enjoy problem-solving, building relationships, and working in a fast-paced environment, this is a great opportunity to make a real impact. Key Responsibilities of this Retentions role Handle inbound and outbound calls with customers looking to cancel or renew services Understand customer needs and concerns using effective questioning techniques Promote suitable products, upgrades, and retention offers Negotiate and overcome objections to retain customers Accurately update customer records using CRM/ticketing systems Meet and exceed retention, revenue, and quality targets Deliver an excellent customer experience at every touchpoint What We're Looking For Previous experience in a retention, sales, or customer service role (telecoms preferred) Strong communication and negotiation skills Ability to manage objections and close effectively Comfortable working with targets and KPIs Experience with CRM Positive attitude and a resilient mindset Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Jun 17, 2026
Full time
Retentions Advisor Location: Altrincham - Hybrid working Salary: 26228k ote 40,000 Job Type: Full-time, PermanentAbout the Role We're looking for a motivated and customer-focused Retentions Advisor to join our growing telecoms team. In this role, you'll be responsible for engaging with existing customers who are considering leaving and providing tailored solutions to keep them on board. If you enjoy problem-solving, building relationships, and working in a fast-paced environment, this is a great opportunity to make a real impact. Key Responsibilities of this Retentions role Handle inbound and outbound calls with customers looking to cancel or renew services Understand customer needs and concerns using effective questioning techniques Promote suitable products, upgrades, and retention offers Negotiate and overcome objections to retain customers Accurately update customer records using CRM/ticketing systems Meet and exceed retention, revenue, and quality targets Deliver an excellent customer experience at every touchpoint What We're Looking For Previous experience in a retention, sales, or customer service role (telecoms preferred) Strong communication and negotiation skills Ability to manage objections and close effectively Comfortable working with targets and KPIs Experience with CRM Positive attitude and a resilient mindset Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
This role is based in our Coventry dealership: Phoenix Corner, Coventry CV3 6PE, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Coventry dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Jun 17, 2026
Full time
This role is based in our Coventry dealership: Phoenix Corner, Coventry CV3 6PE, United Kingdom A full valid UK driving licence is required for this role. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. Benefits Company Car Scheme: Enjoy the opportunity to access up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included! Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued service, in addition to bank holidays. Reward Gateway: Access our comprehensive discount portal, Reward Gateway, boasting over 500 incredible deals to help you save significantly. Family-Friendly Policies: Take advantage of enhanced maternity, paternity, and adoption leave provisions. Employee Assistance Programme: Prioritize your wellbeing with access to counselling, practical information, and digital resources. Occupational Health: We're committed to promoting and maintaining the highest degree of physical, mental, and social well-being for our Stellantis &You UK employees. Personal Accident Insurance: Enjoy worldwide personal accident cover as part of our employee benefits package. Training Opportunities: Access a range of training initiatives and e-learning resources to support your professional development. Shared Incentive Plan: Seize the opportunity to invest in the Stellantis Group through our shared incentive plan. Health Cash Plan: Our insurance policy allows members to claim a percentage of their daily health expenses, ensuring comprehensive health coverage. Paid sick leave upon completion of Probationary period. Role Overview: This is a great opportunity for you to become a key member of our Aftersales team. An exciting new opportunity has come up here at our Coventry dealership as we're on the lookout for a Customer Advisor to join our team. It is the perfect opportunity for a talented and passionate individual to advance their career in a premium manufacturer owned environment. As a customer advisor you will be the key link between our customers and our technicians, guiding each customer through the Stellantis &You customer journey. In this role you will also: Communicate clearly with customers & colleagues. Adopt new digital systems and processes as part of our digitalisation strategy. Propose and sell-up the additional work advised through the Vehicle Health Check process. Quote & sell Service Plans to retain customers to the group. Encourage customer satisfaction feedback via exit briefing & follow-up contact. You will also be the go-to person when the customer wants us to: Estimate repair costs and times. Resolve any concerns when we suggest repairs. Inform and update them on progress or additional works needed. Prepare and explain invoices and take payments. Let's Work together: We are looking for an experienced automotive Customer Advisor. Stellantis is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 3rd August 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What are the responsibilities of this role?: Deliver clear, accurate, and timely information to customers about their investment shares and account details. Support customers in accessing their accounts and navigating their investment portfolios with confidence. Investigate and resolve customer queries, including issues with transactions or account access, ensuring a smooth and positive experience. Uphold all relevant banking regulations and security standards to safeguard customer data and maintain trust. Keep thorough records of customer interactions and transactions, and assist with reporting for internal reviews and compliance checks. What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Experience in banking, financial services, insurance or lending is highly desirable About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 17, 2026
Seasonal
Job Title: Customer Advisor Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. Rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 3rd August 2026 The Stockbroking Senior Customer Advisor offers a dynamic entry point into the financial services sector, particularly within the stockbroking domain. You'll grow and learn in an environment that recognises the importance of team collaboration through building relationships with customers and colleagues. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What are the responsibilities of this role?: Deliver clear, accurate, and timely information to customers about their investment shares and account details. Support customers in accessing their accounts and navigating their investment portfolios with confidence. Investigate and resolve customer queries, including issues with transactions or account access, ensuring a smooth and positive experience. Uphold all relevant banking regulations and security standards to safeguard customer data and maintain trust. Keep thorough records of customer interactions and transactions, and assist with reporting for internal reviews and compliance checks. What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Experience in banking, financial services, insurance or lending is highly desirable About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
A growing firm of chartered accountants based in Barnstaple is looking for a Client Manager to join them as a key addition where you will take on the management of a client portfolio across varied industry sole traders, partnerships and limited companies, managing the delivery of year end accounts, tax and wider services. For those looking for an opportunity to progress beyond management there is a genuine path on offer. Client Details Based in Barnstaple the firm's clients are wide ranging in sector, turnover and industry range to cover the range of smaller sole traders and partnerships, alongside a large client base of OMBs and SMEs, up into the £millions in turnover on larger clients. The firm is highly regarded and established, undergoing continued positive growth. The firm and environment provides an opportunity where the right professional can progress Description Joining as Client Manager based from the firms Barnstaple offices you will lead and manage the delivery of year accounts, tax and wider services to clients across varied industries and turnover ranges taking on the management of a full client portfolio. You will develop client relationships, working on wider advisory/business services and delivering wider project work as well as developing, mentoring and supporting the wider team. A progression path is on offer here and there is opportunity to carve an influential, key role within this firm. Profile You will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within the accountancy practice sector. You will have worked with accounting firm environments across any size range. You will have developed technical skills across any of accounts/tax/audit and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients. You will have developed your career to around the Client Manager levels and be looking for a career move where you can see potential to progress. Job Offer £40,000 - £55,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Jun 17, 2026
Full time
A growing firm of chartered accountants based in Barnstaple is looking for a Client Manager to join them as a key addition where you will take on the management of a client portfolio across varied industry sole traders, partnerships and limited companies, managing the delivery of year end accounts, tax and wider services. For those looking for an opportunity to progress beyond management there is a genuine path on offer. Client Details Based in Barnstaple the firm's clients are wide ranging in sector, turnover and industry range to cover the range of smaller sole traders and partnerships, alongside a large client base of OMBs and SMEs, up into the £millions in turnover on larger clients. The firm is highly regarded and established, undergoing continued positive growth. The firm and environment provides an opportunity where the right professional can progress Description Joining as Client Manager based from the firms Barnstaple offices you will lead and manage the delivery of year accounts, tax and wider services to clients across varied industries and turnover ranges taking on the management of a full client portfolio. You will develop client relationships, working on wider advisory/business services and delivering wider project work as well as developing, mentoring and supporting the wider team. A progression path is on offer here and there is opportunity to carve an influential, key role within this firm. Profile You will be any of ACA/ACCA/CTA etc qualified, or equivalent with a career background within the accountancy practice sector. You will have worked with accounting firm environments across any size range. You will have developed technical skills across any of accounts/tax/audit and all around, general accountancy practice service delivery to wide ranging sole trade, partnership and limited company clients. You will have developed your career to around the Client Manager levels and be looking for a career move where you can see potential to progress. Job Offer £40,000 - £55,000 dependent on the background experience and level of the right professional, plus benefits, negotiable. Please apply online and for a further confidential discussion please contact Mark Bailey on to find out more.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Jun 17, 2026
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, you'll have the chance to work on exciting projects and develop your skillset. There's real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if you're just starting out. If you want to work on important projects and explore your potential, we'll give you the friendly, supportive working environment to go far. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The role The firm is looking to recruit a n SSC Associate who will join the ATEQA Team (After The Event Q uality Assurance) within BDO's Shared Service Centre (SSC) Internal Compliance Area, based in Liverpool City Centre. This will be a challenging and rewarding role where you will be involved in the administration and assurance of the firm's Conflicts of Interest (COI), Know Your Customer (KYC) & Anti-Money Laundering (AML) requirements, and on-line management system s (Including CMS & CTO2 ). Successful applicants will be required to engage with Partners and senior stakeholders to discuss the 7 key risk areas identified by BDO (AML, Ethics & Independence, Conflicts, Reputational, Execution, Commercial, Network), and any mitigations provided for these risks. You'll be someone with: Knowledge and experience of the Anti -Money Laundering Regulations , and the implementation /application of these regulations in real world scenarios . IT skills - strong working knowledge of MS Office including Access, Outlook, Power P oint , Internet research. Well presented with a professional level of communication . Strong v erbal communication, and experience dealing with difficult conversations and ; Strong written communication with experience collating information into navigable and clear reports , with a high-level summary of key points. Experience with time management and meeting deadlines. A bility to prioritise and support an organised workload. You'll preferably have: Experience and knowledge of heightening risk factors within AML/KYC, and appropriate mitigating points. Knowledge of business/key terms within the Accounting/Audit/Professional Services industry, and the application of AML principles in these areas. Detailed understanding of typical corporate structures, ultimate beneficial ownership of organisations/entities and appreciation of influence and control over bodies corporate. Ability to use own initiative and take a risk based approach. Good telephone manner. We'll value you You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
About the Client: Our client is a leading digital print solution provider in the UK. They offer a consolidated product and service portfolio, which focuses on helping organisations to improve efficiency, increase productivity and reduce costs. Role Overview: We have a fantastic opportunity for a New Business Telesales Advisor to join one of the fastest growing and dynamic digital print solutions providers in the UK. The successful candidate will be proactive in generating appointments for the existing sales team to sell our products & services to new clients and can build strong relationships to maximise the lifetime value to their customers. Main Duties will include (but not limited to): Prospecting new customers Making out going cold calls Booking appointments Maintaining and developing information on a CRM Working in accordance with departmental targets Promoting sales opportunities using social media Attending trade show events to promote the products Required Skills and Experience Minimum of 1 years proven experience in an out bound telesales environment Experience in dealing with business-to-business clients Personal Attributes: Ability to deliver under pressure and to agreed deadlines Previous sales experience gained in a fast-paced environment Confident and professional phone manner Good written & verbal communication skills A strong and hardworking team player with the gravitas to engage and influence Resilient and self-motivated Computer literate good experience working with the Microsoft Office suite (Word, Excel, PowerPoint) What do we Offer: 25 days holiday Company pension Employee Referral Programme
Jun 17, 2026
Full time
About the Client: Our client is a leading digital print solution provider in the UK. They offer a consolidated product and service portfolio, which focuses on helping organisations to improve efficiency, increase productivity and reduce costs. Role Overview: We have a fantastic opportunity for a New Business Telesales Advisor to join one of the fastest growing and dynamic digital print solutions providers in the UK. The successful candidate will be proactive in generating appointments for the existing sales team to sell our products & services to new clients and can build strong relationships to maximise the lifetime value to their customers. Main Duties will include (but not limited to): Prospecting new customers Making out going cold calls Booking appointments Maintaining and developing information on a CRM Working in accordance with departmental targets Promoting sales opportunities using social media Attending trade show events to promote the products Required Skills and Experience Minimum of 1 years proven experience in an out bound telesales environment Experience in dealing with business-to-business clients Personal Attributes: Ability to deliver under pressure and to agreed deadlines Previous sales experience gained in a fast-paced environment Confident and professional phone manner Good written & verbal communication skills A strong and hardworking team player with the gravitas to engage and influence Resilient and self-motivated Computer literate good experience working with the Microsoft Office suite (Word, Excel, PowerPoint) What do we Offer: 25 days holiday Company pension Employee Referral Programme
NMS Recruit are seeking a Senior Implementation Consultant role (Construction Software / Finance) . The role is ideal for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Jun 17, 2026
Full time
NMS Recruit are seeking a Senior Implementation Consultant role (Construction Software / Finance) . The role is ideal for quantity surveyors or finance/accounting professionals within the construction industry who are looking to step into a new challenge working with a growing and personable financial software business. Job Purpose To help UK construction businesses deliver projects more smoothly and predictably-and help the team to grow while doing it. You will lead technology change that improves finance and support the digital transformation of construction, partnering with commercial, site and finance teams. As a team lead you will set the tone for delivery excellence: coaching junior consultants, shaping ways of working, and building a supportive, high-trust environment. Training provided on Sage Intacct Construction (no prior Intacct experience required). Responsibilities Change Leadership & Stakeholder Management Lead stakeholders through change-mapping current vs future processes, building buy-in, and guiding teams through adoption. Facilitate clear decision-making across commercial, finance, operations and site leadership. Plan communications and training tailored to different audiences (project accountants, QSs, site managers, finance teams). Project & Delivery Management Own end-to-end delivery: scoping, solution design, configuration, testing, training, go-live and hypercare. Run effective project rhythms (kick-offs, show-and-tells, risk reviews), manage RAID logs, and keep delivery on time and on budget. Build practical dashboards and reporting that support confident, day-to-day decision-making. Customer Success & Advisory Act as a trusted advisor on project accounting, subcontractor management, procurement, valuations and contract administration. Translate real-world construction needs into robust system designs and simple, usable workflows. Measure outcomes (adoption, cycle times, reporting accuracy) and iterate to deliver lasting results. Technical Oversight (no prior Intacct required) Guide configuration across core areas (projects/job costing, contracts, purchasing, AP/AR, time & expenses, cash management). Oversee data migration (job histories, subcontractors, suppliers, valuations, retentions, contracts) with a focus on integrity and reconciliation. Coordinate integrations with common UK construction tools (e.g., Procore, Autodesk/Build, Eque2, COINS-adjacent, field time-tracking, AP automation). Be hands-on when needed-carry out configuration and data migration tasks to unblock the team and keep delivery moving. Training provided on Sage Intacct Construction and support certification once onboard. People Leadership, Practice & Community Direct line management for junior consultants (typically 1-3): run regular 1:1s, set objectives, coach on delivery, complete performance reviews, and support wellbeing. Mentor across the wider team and contribute to playbooks, templates and training. Conduct value-led demos and discovery; shape statements of work and estimates; contribute to presales and marketing content. Present at customer forums and collaborate with partners. Essential Experience Knowledge of UK construction accounting and commercial processes (CIS, valuations, applications for payment, retentions, variations, WIP, subcontractor management). Strong change management skills: stakeholder engagement, communications planning, training and adoption. Confident project management: scoped delivery, budgeting, RAID, and clear status reporting across multiple projects. Ability to turn operational needs into clear, usable system designs and reports. Excellent communication, facilitation and documentation skills; comfortable with executives and site teams alike. Collaborative mindset with a passion for customer success and measurable outcomes. Nice to have Experience line-managing junior consultants or coaching/mentoring with readiness to hold direct reports. Proven experience implementing construction-related software (ERP/finance, project controls, cost management, or field/project management). Experience with integrations between finance/ERP and field/project tools. Exposure to UK GAAP, HMRC reporting and MTD. Prior work with Sage Intacct Construction Benefit Up to 60,000 DOE Remote working with occasional client site visits 23 days annual leave (increasing with service). Early finish twice a month. Birthday and personal day off. Pension, healthcare cash plan, EAP, life insurance, flu jabs. Paid volunteering time and company events. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Our client is looking for a new member of the team; They are growing and looking for a Customer Experience Advisor to join their award-winning team. You ll play a key role in delivering outstanding service to Financial Advisers and Policyholders, helping to resolve queries via phone, email, webchat, and post. If you have a passion for great customer service and thrive in a supportive, innovative environment, we d love to hear from you. You will be resolving customer queries at first point of contact via telephone calls, webchats and emails, it is important to keep accurate and up-to-date customer records by working through admin tasks and be prepared to take ownership of issues and see them through to resolution. You will have a customer-first mindset and strong communication skills, positivity, energy, and the ability to manage your own workload. The business promotes team spirit and resilience when dealing with challenging queries. You will have previous experience in office based customer service and be keen to go the extra mile. There is opportunity for progression within the business and regular supportive meetings to ensure you are enjoying your role to the full. Please apply today for an early interview.
Jun 17, 2026
Full time
Our client is looking for a new member of the team; They are growing and looking for a Customer Experience Advisor to join their award-winning team. You ll play a key role in delivering outstanding service to Financial Advisers and Policyholders, helping to resolve queries via phone, email, webchat, and post. If you have a passion for great customer service and thrive in a supportive, innovative environment, we d love to hear from you. You will be resolving customer queries at first point of contact via telephone calls, webchats and emails, it is important to keep accurate and up-to-date customer records by working through admin tasks and be prepared to take ownership of issues and see them through to resolution. You will have a customer-first mindset and strong communication skills, positivity, energy, and the ability to manage your own workload. The business promotes team spirit and resilience when dealing with challenging queries. You will have previous experience in office based customer service and be keen to go the extra mile. There is opportunity for progression within the business and regular supportive meetings to ensure you are enjoying your role to the full. Please apply today for an early interview.
Trainee Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Having a great product to sell will be music to your ears. At Bloor Homes, we build quality homes we are genuinely proud of. Our Trainee Sales Advisors are an integral part of the team one that doesn t just sell bricks and mortar, but that helps make our customers dream new homes become a reality. We are recruiting for a Trainee Sales Advisor to join our Midlands Region, covering sites across the Midlands region. In this role you will be you ll be helping homebuyers every step of the way by taking reservations, initiating paperwork and ensuring purchasers understand the financial and legal aspects of buying a new home. With previous experience in customer service or sales, we ll show you the ropes with high-quality training and support to gain that vital experience you need to succeed. MAIN DUTIES This varied advisor role includes a wide range of duties, including: Maintaining an up to date knowledge of the product and its construction, relevant local information, competitors, our unique selling points, the Consumer Protection from Unfair Trading Regulations 2008 and the Business Protection from Misleading Marketing Regulations 2008, and use such knowledge in a professional and structured manner. Ensuring Bloor Homes Health & Safety Policy and Personal Safety Policy is adhered to and all visitors are made aware of the requirements to wear PPE when entering the construction areas of the development. Initiating approaches to prospects, recording and following up all visitors, regularly updating and progressing all prospects via Weekly Visitors Analysis forms and CRM system. Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects. Ensuring all timescales are adhered to by pro-active contract and completion progressing to meet or exceed set targets. Building up good working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers. Regular contact with the recommended Financial Advisor to ensure knowledge of the mortgage market and available products is up to date. Complying with and uphold company policies and procedures. Undertaking any additional tasks as may reasonably be required from time to time. Ensuring all health and Safety aspects of Covid-19. ESSENTIAL SKILLS / ATTRIBUTES Experience in a sales/customer service role. Full Driving Licence. Outstanding people skills and confidence, Positivity and target driven with good self-motivation. COMPANY BENEFITS Scottish Widows Pension Scheme 33 days holiday entitlement (including bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.
Jun 17, 2026
Full time
Trainee Sales Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Having a great product to sell will be music to your ears. At Bloor Homes, we build quality homes we are genuinely proud of. Our Trainee Sales Advisors are an integral part of the team one that doesn t just sell bricks and mortar, but that helps make our customers dream new homes become a reality. We are recruiting for a Trainee Sales Advisor to join our Midlands Region, covering sites across the Midlands region. In this role you will be you ll be helping homebuyers every step of the way by taking reservations, initiating paperwork and ensuring purchasers understand the financial and legal aspects of buying a new home. With previous experience in customer service or sales, we ll show you the ropes with high-quality training and support to gain that vital experience you need to succeed. MAIN DUTIES This varied advisor role includes a wide range of duties, including: Maintaining an up to date knowledge of the product and its construction, relevant local information, competitors, our unique selling points, the Consumer Protection from Unfair Trading Regulations 2008 and the Business Protection from Misleading Marketing Regulations 2008, and use such knowledge in a professional and structured manner. Ensuring Bloor Homes Health & Safety Policy and Personal Safety Policy is adhered to and all visitors are made aware of the requirements to wear PPE when entering the construction areas of the development. Initiating approaches to prospects, recording and following up all visitors, regularly updating and progressing all prospects via Weekly Visitors Analysis forms and CRM system. Taking reservations and initiating all paperwork with speed and accuracy to support such sales, ensuring all purchasers understand the sales process, including financial and legal aspects. Ensuring all timescales are adhered to by pro-active contract and completion progressing to meet or exceed set targets. Building up good working relationships and having a continuous liaison with solicitors, estate agents, banks and building society managers and valuers. Regular contact with the recommended Financial Advisor to ensure knowledge of the mortgage market and available products is up to date. Complying with and uphold company policies and procedures. Undertaking any additional tasks as may reasonably be required from time to time. Ensuring all health and Safety aspects of Covid-19. ESSENTIAL SKILLS / ATTRIBUTES Experience in a sales/customer service role. Full Driving Licence. Outstanding people skills and confidence, Positivity and target driven with good self-motivation. COMPANY BENEFITS Scottish Widows Pension Scheme 33 days holiday entitlement (including bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.