Job Title: Trades Scheduler Location: Rochester ME1 Work Pattern: 35 hours per week Contract: Temp Ongoing Our client is looking for a Trade Scheduler to join a busy Property Services team. This is an excellent opportunity for someone with strong scheduling, customer service and administrative experience to play a key role in ensuring maintenance works are delivered efficiently and within agreed service standards. As a Trade Scheduler, you will be responsible for planning and coordinating the workload of trade operatives, ensuring appointments are scheduled effectively and completed within target timescales. You will act as a key point of contact for customers and operatives, helping to maximise productivity, minimise downtime and deliver an excellent customer experience. Key responsibilities: Schedule and manage operatives' diaries, ensuring appointments are attended as planned. Liaise with customers and operatives to arrange and reschedule appointments where necessary. Monitor outstanding jobs and proactively manage workloads to prevent overdue repairs. Prioritise emergency and urgent works in line with service requirements. Allocate work to the most appropriate trade operative to maximise first-time fix rates. Ensure operatives have the necessary materials and information to complete works efficiently. Plan appointments to minimise travel time and maximise productivity. Work closely with supervisors, managers and operational teams to achieve performance targets. Monitor job completion quality and punctuality, escalating performance concerns where required. Maintain accurate records and update the contract management system in a timely manner. Process subcontractor completion reports and manage future appointment scheduling. Essential Criteria Previous experience in a scheduling, planning, workforce coordination or repairs administration role. Experience working within social housing, property maintenance, facilities management or a similar environment is highly desirable. Strong organisational skills with the ability to manage multiple priorities. Excellent customer service and communication skills. Good attention to detail and accurate data entry skills. Proficient in Microsoft Office, including Word and Excel. Ability to work effectively both independently and as part of a team. Comfortable working in a fast-paced environment and meeting performance targets. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Jun 18, 2026
Seasonal
Job Title: Trades Scheduler Location: Rochester ME1 Work Pattern: 35 hours per week Contract: Temp Ongoing Our client is looking for a Trade Scheduler to join a busy Property Services team. This is an excellent opportunity for someone with strong scheduling, customer service and administrative experience to play a key role in ensuring maintenance works are delivered efficiently and within agreed service standards. As a Trade Scheduler, you will be responsible for planning and coordinating the workload of trade operatives, ensuring appointments are scheduled effectively and completed within target timescales. You will act as a key point of contact for customers and operatives, helping to maximise productivity, minimise downtime and deliver an excellent customer experience. Key responsibilities: Schedule and manage operatives' diaries, ensuring appointments are attended as planned. Liaise with customers and operatives to arrange and reschedule appointments where necessary. Monitor outstanding jobs and proactively manage workloads to prevent overdue repairs. Prioritise emergency and urgent works in line with service requirements. Allocate work to the most appropriate trade operative to maximise first-time fix rates. Ensure operatives have the necessary materials and information to complete works efficiently. Plan appointments to minimise travel time and maximise productivity. Work closely with supervisors, managers and operational teams to achieve performance targets. Monitor job completion quality and punctuality, escalating performance concerns where required. Maintain accurate records and update the contract management system in a timely manner. Process subcontractor completion reports and manage future appointment scheduling. Essential Criteria Previous experience in a scheduling, planning, workforce coordination or repairs administration role. Experience working within social housing, property maintenance, facilities management or a similar environment is highly desirable. Strong organisational skills with the ability to manage multiple priorities. Excellent customer service and communication skills. Good attention to detail and accurate data entry skills. Proficient in Microsoft Office, including Word and Excel. Ability to work effectively both independently and as part of a team. Comfortable working in a fast-paced environment and meeting performance targets. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
Planner Administrator Location : Paisley, Renfrewshire (Office-Based, No Remote Working) Type : Permanent Salary : £24,500.00 - £30,000.00 per annum (DOE) Pension : Government Stakeholder Company Overview Consilium Contracting Services Ltd is a fast-paced, 24/7 multi-trade contracting business headquartered in Paisley. Operating primarily within the public sector, they specialize in social housing projects for Housing Associations and Councils. Managing over 2,500 jobs each month, the company handles a variety of tasks, from small repairs to large-scale works such as voids, WC upgrades, and medical adaptations. Maintaining KPIs is critical to their operations. Role Overview As a Planner Administrator (Scheduler), you will play a key role in scheduling and planning tradespeople for social housing projects while ensuring accurate documentation and compliance with KPIs. Key Responsibilities Job Management and Scheduling: Use the simPRO job management system to record, manage, and track all tasks. Schedule and assign the correct tradesperson to each job, ensuring operatives' diaries are accurately populated. Understand the time required for various multi-trade jobs to plan effectively. Job Validation and Documentation: Verify and validate all completed jobs, ensuring necessary photographs, paperwork, and documentation are recorded. Address and resolve errors in customers' Schedule of Rates (SoRs). Material Management: Manage and order materials for engineers, avoiding duplication of orders and ensuring proper tracking of items. Performance Monitoring: Identify concerns related to job quality, time management, or resource availability. Act as the "eyes and ears" for the Contracts Manager, flagging potential challenges. Reporting and KPI Management: Prepare statistical reports for the Contracts Manager and customers. Manage and validate the accuracy of monthly KPI reports. System Maintenance and Administrative Tasks: Maintain and update simPRO with diligence and accuracy. Demonstrate proficiency in Microsoft Office, particularly Outlook and Excel. Additional Responsibilities: Provide out-of-hours call-handling support on a rota basis. Key Skills and Attributes Strong organizational and time management skills. Ability to work effectively under pressure in a fast-paced environment. Positive, flexible, and self-motivated attitude. Excellent attention to detail and problem-solving capabilities. Benefits Competitive salary (£24,500.00 - £30,000.00 DOE). Government Stakeholder Pension. A dynamic and supportive team environment. If you thrive in a fast-paced environment and have the skills to manage and schedule multi-trade operations efficiently, apply now to join the team! Please note: Applications will only be considered from candidates who meet the specific experience criteria outlined below. If you do not have the relevant experience, we kindly ask that you do not apply for this role
Jun 18, 2026
Full time
Planner Administrator Location : Paisley, Renfrewshire (Office-Based, No Remote Working) Type : Permanent Salary : £24,500.00 - £30,000.00 per annum (DOE) Pension : Government Stakeholder Company Overview Consilium Contracting Services Ltd is a fast-paced, 24/7 multi-trade contracting business headquartered in Paisley. Operating primarily within the public sector, they specialize in social housing projects for Housing Associations and Councils. Managing over 2,500 jobs each month, the company handles a variety of tasks, from small repairs to large-scale works such as voids, WC upgrades, and medical adaptations. Maintaining KPIs is critical to their operations. Role Overview As a Planner Administrator (Scheduler), you will play a key role in scheduling and planning tradespeople for social housing projects while ensuring accurate documentation and compliance with KPIs. Key Responsibilities Job Management and Scheduling: Use the simPRO job management system to record, manage, and track all tasks. Schedule and assign the correct tradesperson to each job, ensuring operatives' diaries are accurately populated. Understand the time required for various multi-trade jobs to plan effectively. Job Validation and Documentation: Verify and validate all completed jobs, ensuring necessary photographs, paperwork, and documentation are recorded. Address and resolve errors in customers' Schedule of Rates (SoRs). Material Management: Manage and order materials for engineers, avoiding duplication of orders and ensuring proper tracking of items. Performance Monitoring: Identify concerns related to job quality, time management, or resource availability. Act as the "eyes and ears" for the Contracts Manager, flagging potential challenges. Reporting and KPI Management: Prepare statistical reports for the Contracts Manager and customers. Manage and validate the accuracy of monthly KPI reports. System Maintenance and Administrative Tasks: Maintain and update simPRO with diligence and accuracy. Demonstrate proficiency in Microsoft Office, particularly Outlook and Excel. Additional Responsibilities: Provide out-of-hours call-handling support on a rota basis. Key Skills and Attributes Strong organizational and time management skills. Ability to work effectively under pressure in a fast-paced environment. Positive, flexible, and self-motivated attitude. Excellent attention to detail and problem-solving capabilities. Benefits Competitive salary (£24,500.00 - £30,000.00 DOE). Government Stakeholder Pension. A dynamic and supportive team environment. If you thrive in a fast-paced environment and have the skills to manage and schedule multi-trade operations efficiently, apply now to join the team! Please note: Applications will only be considered from candidates who meet the specific experience criteria outlined below. If you do not have the relevant experience, we kindly ask that you do not apply for this role
Repairs Maintenance Administrative Scheduler Location- Loughton Salary- Up to £34k Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry. We supply candidates from executive to operative level and are currently working with a contractor who are looking for an Repairs Maintenance Administrative Scheduler in Loughton This is a fast-paced role suited to someone with strong administration and scheduling experience within repairs and maintenance or social housing environments. The successful candidate will be highly organised, confident managing engineers' diaries, and have strong knowledge of scheduler rates. Key Responsibilities Managing and planning engineers' diaries efficiently Scheduling repairs and maintenance appointments Strong understanding and knowledge of scheduler rates Liaising with operatives, supervisors, tenants, and clients Handling incoming calls, emails, and job updates Ensuring works are allocated effectively to maximise productivity Updating internal systems and maintaining accurate records Monitoring outstanding jobs and ensuring deadlines are met Providing general administrative support to the repairs team Skills & Experience Previous experience within repairs scheduling or maintenance administration Strong knowledge of scheduler rates is essential Excellent organisational and administrative skills Experience planning and managing multiple diaries Background in social housing or property maintenance preferred Confident communicator with strong customer service skills Able to work effectively in a busy office environment Good IT skills including Microsoft Office and scheduling systems Strong attention to detail and ability to prioritise workload Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ .
Jun 17, 2026
Full time
Repairs Maintenance Administrative Scheduler Location- Loughton Salary- Up to £34k Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the industry. We supply candidates from executive to operative level and are currently working with a contractor who are looking for an Repairs Maintenance Administrative Scheduler in Loughton This is a fast-paced role suited to someone with strong administration and scheduling experience within repairs and maintenance or social housing environments. The successful candidate will be highly organised, confident managing engineers' diaries, and have strong knowledge of scheduler rates. Key Responsibilities Managing and planning engineers' diaries efficiently Scheduling repairs and maintenance appointments Strong understanding and knowledge of scheduler rates Liaising with operatives, supervisors, tenants, and clients Handling incoming calls, emails, and job updates Ensuring works are allocated effectively to maximise productivity Updating internal systems and maintaining accurate records Monitoring outstanding jobs and ensuring deadlines are met Providing general administrative support to the repairs team Skills & Experience Previous experience within repairs scheduling or maintenance administration Strong knowledge of scheduler rates is essential Excellent organisational and administrative skills Experience planning and managing multiple diaries Background in social housing or property maintenance preferred Confident communicator with strong customer service skills Able to work effectively in a busy office environment Good IT skills including Microsoft Office and scheduling systems Strong attention to detail and ability to prioritise workload Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ .
Repairs Scheduler Location - Swadlincote Hourly rate - 14.00 - 17.76 per hour (Depending on payment type) Temporary position that could lead to a permanent position Sellick Partnership are supporting a housing association with the recruitment of a Repairs Scheduler to support the Senior Administrator Supervisor in ensuring the team offer key support to the Compliance, Housing Management, and Operational Delivery teams. Job Summary To support the Senior Administrator Supervisor in ensuring the team offer key support to the Compliance, Housing Management, and Operational Delivery teams. To ensure jobs are raised and closed accurately for the direct labour organisation (DLO) day-to-day repairs and contractors in line with policies and contracts. To support the Compliance, Tenancy Management, and Operational Delivery teams with administrative tasks. Main Duties and Responsibilities for the Repairs Scheduler Respond to Customer queries via telephone, e mail, website or from other departments as required. Using MRI software systems, raise orders for planned and reactive maintenance work to the housing stock and associated buildings. Ensure all jobs assigned correctly to contractors or DLO as appropriate, in line with the Repairs Policy and within SLA's. Review any jobs from all booking pots to ensure accurate information recorded with regards to trade allocated to jobs, time allocated to job and Schedule of rate codes Service Specific This role will primarily focus on coordinating and administering damp and mould repairs. While the standard administrative responsibilities apply, this position plays a critical role in supporting compliance with Awaab's Law. The successful candidate will take ownership of scheduling and tracking damp and mould cases, working closely with tenants, inspectors, and contractors to ensure timely and effective resolution. Strong communication skills are essential, as is the ability to manage sensitive situations with professionalism and efficiency. If you think you are suitable for this role and would like to discuss it further, please apply online or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 15, 2026
Contractor
Repairs Scheduler Location - Swadlincote Hourly rate - 14.00 - 17.76 per hour (Depending on payment type) Temporary position that could lead to a permanent position Sellick Partnership are supporting a housing association with the recruitment of a Repairs Scheduler to support the Senior Administrator Supervisor in ensuring the team offer key support to the Compliance, Housing Management, and Operational Delivery teams. Job Summary To support the Senior Administrator Supervisor in ensuring the team offer key support to the Compliance, Housing Management, and Operational Delivery teams. To ensure jobs are raised and closed accurately for the direct labour organisation (DLO) day-to-day repairs and contractors in line with policies and contracts. To support the Compliance, Tenancy Management, and Operational Delivery teams with administrative tasks. Main Duties and Responsibilities for the Repairs Scheduler Respond to Customer queries via telephone, e mail, website or from other departments as required. Using MRI software systems, raise orders for planned and reactive maintenance work to the housing stock and associated buildings. Ensure all jobs assigned correctly to contractors or DLO as appropriate, in line with the Repairs Policy and within SLA's. Review any jobs from all booking pots to ensure accurate information recorded with regards to trade allocated to jobs, time allocated to job and Schedule of rate codes Service Specific This role will primarily focus on coordinating and administering damp and mould repairs. While the standard administrative responsibilities apply, this position plays a critical role in supporting compliance with Awaab's Law. The successful candidate will take ownership of scheduling and tracking damp and mould cases, working closely with tenants, inspectors, and contractors to ensure timely and effective resolution. Strong communication skills are essential, as is the ability to manage sensitive situations with professionalism and efficiency. If you think you are suitable for this role and would like to discuss it further, please apply online or contact Josh Meek at Sellick Partnership Derby office Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.
Jun 15, 2026
Full time
Job Title: Operations Manager (Planning, Scheduling) Reports To: Head of Property Maintenance / Regional Director Location: Typically aligned with regional hubs (e.g., London/South East) Job Purpose To lead, motivate, and manage a team of Repairs Planners and Schedulers to ensure the effective, efficient, and commercially viable dispatch of responsive repairs, voids, and planned maintenance works. The role is directly responsible for driving operative productivity, optimizing travel time, maximizing "First Time Fix" ratios, and ensuring that Hyde's residents receive an exceptional, timely repairs service that meets regulatory and internal KPIs. Jobsite Key Responsibilities Team Leadership: Direct line management of a team of Repairs Planners / Schedulers and Lead Schedulers. Responsible for performance management, training, setting daily targets, and conducting regular 1-to-1 reviews. Workforce Optimisation & Resource Planning: Oversee the dynamic scheduling system (typically Opti-time, DRS, or integrated NEC Housing systems) to maximize the daily productivity of field operatives and multi-trade supervisors. KPI Management: Take full accountability for scheduling-related Key Performance Indicators (KPIs), including: Appointments kept vs. missed. Average time to complete emergency and routine repairs. Reduction in jeopardy alerts and unallocated jobs. Jeopardy management (intervening before a job misses its SLA). Stakeholder Liaison: Act as the critical operational link between the Customer Contact Centre (where repairs are logged), Field Supervisors, and Area Managers to resolve scheduling conflicts, trade capacity issues, or emergency surges. Data Analysis & Continuous Improvement: Monitor historical job data and volume trends to forecast future resource demand. Adjust scheduling templates, trade boundaries, and appointment slots accordingly to eliminate service bottlenecks. System Integrity: Ensure Planners are maintaining accurate real-time data within the housing management system, minimizing administrative errors, and ensuring jobs are correctly closed or rescheduled with clear audit trails. Person Specification: Experience & Skills Required Social Housing Experience: A proven track record of managing a high-volume scheduling, planning, or logistics desk within a Housing Association, Local Authority, or Social Housing Maintenance Contractor. People Management: Demonstrated experience leading and developing office-based administrative or planning teams. Ability to manage performance and defuse high-pressure situations. Technical Knowledge: Advanced operational experience using specialized dynamic scheduling software (e.g., Kirona DRS, Opti-time, Totalmobile ) alongside standard Housing Management Systems ( NEC Housing/Northgate, Capita , etc.). Commercial Acumen: Strong understanding of job costing, trade productivity metrics, schedule of rates (SOR codes), and how planning efficiencies directly impact the wider operational budget. Communication: Exceptional communication skills with the ability to manage the competing demands of back-office planners, frustrated tenants, and field-based tradespeople. Typical Benefits Packages (Historical Data) Salary Range: Usually ranges between 45,000 - 58,000 per annum (depending on the location/London weighting and experience). Perks: Hybrid working 3 days in office 2 home working model, generous employer pension contribution (up to 6% double contribution), car allowance scheme, private healthcare package options, and 28+ days of annual leave.
Repairs Planner Location: Finsbury Park, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Jun 13, 2026
Full time
Repairs Planner Location: Finsbury Park, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Administrator / Scheduler Full-Time Office Based Salary: £30,000 Hours: 7:30am 5:00pm We are currently recruiting for an experienced Administrator / Scheduler to join a growing reactive maintenance team. This position would suit someone with previous experience within reactive maintenance, facilities management, housing repairs, or engineering coordination environments who is organised, proactive, and able to work effectively within a busy office. Key Responsibilities: Scheduling reactive and planned maintenance works Handling customer queries and emergency callouts Coordinating engineers and managing workloads Updating internal systems and ensuring service levels are met Managing diaries, emails, and general administrative duties Providing a high level of customer service Requirements: Previous experience within reactive maintenance or scheduling Strong organisational and communication skills Ability to work under pressure in a fast-paced environment Good IT and administration skills Confident liaising with customers, clients, and engineers Package & Benefits: Salary of £30,000 20 days annual leave plus bank holidays (33 days inclusive) Optional pension Smart casual dress code Supportive and friendly working environment Opportunity to join a growing family-run business with a close-knit team Please note this role is currently fully office based. Hybrid working may be introduced in the future as the business continues to evolve under new leadership. If you are interested please apply By submitting your job application to Ionic Recruitment, you are hereby giving us your consent to use your personal data for recruitment purposes detailed in the GDPR Policy Document. This can be viewed at: (url removed)
Jun 13, 2026
Full time
Administrator / Scheduler Full-Time Office Based Salary: £30,000 Hours: 7:30am 5:00pm We are currently recruiting for an experienced Administrator / Scheduler to join a growing reactive maintenance team. This position would suit someone with previous experience within reactive maintenance, facilities management, housing repairs, or engineering coordination environments who is organised, proactive, and able to work effectively within a busy office. Key Responsibilities: Scheduling reactive and planned maintenance works Handling customer queries and emergency callouts Coordinating engineers and managing workloads Updating internal systems and ensuring service levels are met Managing diaries, emails, and general administrative duties Providing a high level of customer service Requirements: Previous experience within reactive maintenance or scheduling Strong organisational and communication skills Ability to work under pressure in a fast-paced environment Good IT and administration skills Confident liaising with customers, clients, and engineers Package & Benefits: Salary of £30,000 20 days annual leave plus bank holidays (33 days inclusive) Optional pension Smart casual dress code Supportive and friendly working environment Opportunity to join a growing family-run business with a close-knit team Please note this role is currently fully office based. Hybrid working may be introduced in the future as the business continues to evolve under new leadership. If you are interested please apply By submitting your job application to Ionic Recruitment, you are hereby giving us your consent to use your personal data for recruitment purposes detailed in the GDPR Policy Document. This can be viewed at: (url removed)
Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Jun 12, 2026
Seasonal
Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
We are currently looking for a Business Coordinator in the Derby area to join a well-established social housing contractor on a permanent, full-time basis. This opportunity is with a respected and growing contractor specialising in social housing, refurbishment, voids and major repairs. You'll be joining a business that values organisation, customer service and operational excellence, with genuine opportunities for career progression within a supportive team environment. I'd be keen to see applications from anyone with experience in social housing, construction, maintenance, repairs, scheduling, administration or operational coordination, whether you've previously worked as a Business Coordinator, Repairs Coordinator, Scheduler, Contract Administrator, Operations Coordinator, Office Manager or in a similar role. As a Business Coordinator, you will be: Managing daily diaries and scheduling works for operatives and subcontractors Monitoring work progress and ensuring jobs are completed within agreed KPIs and service level agreements Producing reports, trackers and performance data for management teams and clients Coordinating void property refurbishments from instruction through to completion Supporting the delivery of major repairs, planned works and refurbishment projects Creating and maintaining project programmes and Gantt charts Raising works orders, purchase orders and project documentation Liaising with clients, tenants, subcontractors and suppliers to ensure smooth project delivery Managing customer enquiries and resolving issues professionally and efficiently Monitoring compliance documentation, certifications and health & safety records Supporting project reporting, meetings and general operational administration I'd love to speak to anyone who has: Previous experience within Social Housing, Housing Associations or Local Authority contracts Experience working within construction, maintenance, repairs, refurbishment or property services environments Strong administrative, organisational and coordination skills Experience using scheduling systems, job management software or CRM systems Excellent communication and customer service skills Strong Microsoft Office skills, particularly Excel The ability to manage multiple priorities and work effectively in a fast-paced environment This Business Coordinator role is offering the following benefits: 27,000 - 32,000 salary (depending on experience) Private medical insurance Company pension scheme Additional annual leave entitlement Sick pay scheme Free on-site parking Career progression opportunities Supportive and collaborative working environment Permanent, full-time position Location & Travel This role is based full-time from the company's office in Pride Park, Derby. If this Business Coordinator role sounds like something you'd be interested in, apply online or call Alex on (phone number removed)
Jun 12, 2026
Full time
We are currently looking for a Business Coordinator in the Derby area to join a well-established social housing contractor on a permanent, full-time basis. This opportunity is with a respected and growing contractor specialising in social housing, refurbishment, voids and major repairs. You'll be joining a business that values organisation, customer service and operational excellence, with genuine opportunities for career progression within a supportive team environment. I'd be keen to see applications from anyone with experience in social housing, construction, maintenance, repairs, scheduling, administration or operational coordination, whether you've previously worked as a Business Coordinator, Repairs Coordinator, Scheduler, Contract Administrator, Operations Coordinator, Office Manager or in a similar role. As a Business Coordinator, you will be: Managing daily diaries and scheduling works for operatives and subcontractors Monitoring work progress and ensuring jobs are completed within agreed KPIs and service level agreements Producing reports, trackers and performance data for management teams and clients Coordinating void property refurbishments from instruction through to completion Supporting the delivery of major repairs, planned works and refurbishment projects Creating and maintaining project programmes and Gantt charts Raising works orders, purchase orders and project documentation Liaising with clients, tenants, subcontractors and suppliers to ensure smooth project delivery Managing customer enquiries and resolving issues professionally and efficiently Monitoring compliance documentation, certifications and health & safety records Supporting project reporting, meetings and general operational administration I'd love to speak to anyone who has: Previous experience within Social Housing, Housing Associations or Local Authority contracts Experience working within construction, maintenance, repairs, refurbishment or property services environments Strong administrative, organisational and coordination skills Experience using scheduling systems, job management software or CRM systems Excellent communication and customer service skills Strong Microsoft Office skills, particularly Excel The ability to manage multiple priorities and work effectively in a fast-paced environment This Business Coordinator role is offering the following benefits: 27,000 - 32,000 salary (depending on experience) Private medical insurance Company pension scheme Additional annual leave entitlement Sick pay scheme Free on-site parking Career progression opportunities Supportive and collaborative working environment Permanent, full-time position Location & Travel This role is based full-time from the company's office in Pride Park, Derby. If this Business Coordinator role sounds like something you'd be interested in, apply online or call Alex on (phone number removed)
Repairs Planner Location: Lambeth, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Lambeth. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Jun 11, 2026
Full time
Repairs Planner Location: Lambeth, London Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Lambeth. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £19ph Contract: Temporary - 3 Months Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising and updating jobs on internal systems. Monitoring outstanding works and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries. Skills & Experience Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workload and work effectively in a busy environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Jun 10, 2026
Seasonal
Repairs Maintenance Planner Location: Kingston Upon Thames Rate: Up to £19ph Contract: Temporary - 3 Months Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services and social housing sectors. We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works. Key Responsibilities Scheduling appointments and managing resident diaries. Planning and coordinating operatives' and contractors' workloads. Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates. Raising and updating jobs on internal systems. Monitoring outstanding works and ensuring jobs are completed within agreed timescales. Handling incoming calls and emails from residents, clients and contractors. Supporting supervisors and contract managers with administrative duties. Maintaining accurate records and ensuring compliance with company procedures. Assisting the wider administration team with day-to-day office duties. Delivering excellent customer service and resolving scheduling queries. Skills & Experience Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role. Experience within social housing, property services or construction is highly desirable. Excellent organisational and time management skills. Strong communication skills with the ability to liaise with a range of stakeholders. Ability to prioritise workload and work effectively in a busy environment. Good IT skills including Microsoft Office and scheduling systems. Strong attention to detail and a proactive approach to problem-solving. Customer-focused with a professional telephone manner. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Maintenance Planner role for a local housing association in Lewisham, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
Oct 07, 2025
Full time
Maintenance Planner role for a local housing association in Lewisham, MUST HAVE EXPERIENCE Working for a reputable housing association with many contracts in and around London, my client is affiliated with many local councils and main contractors working alongside them helping to build a better community. Maintenance Planner/Scheduler Role up to £33k per annum 8-5, Mon - Fri Your day to day would look like as a Planner: Handling incoming repair requests through various communication channels (phone, email, online portals). Logging repair requests accurately into the system and prioritizing based on urgency and severity. Coordinating repair schedules with tenants and external contractors. Communicating effectively with tenants regarding repair updates, appointment scheduling, and access arrangements. Monitoring the progress of repairs and ensuring timely completion within agreed service levels. Managing administrative tasks related to repairs, including filing paperwork, maintaining records, and processing invoices. Conducting follow-up communication to ensure tenant satisfaction and address any outstanding issues. Requirements for the Repairs Scheduler role: Previous experience in a similar Repairs Scheduler or Administrative role, ideally within the social housing sector. Strong organizational skills with the ability to prioritize tasks and manage multiple deadlines effectively. Excellent communication skills, both verbal and written, with the ability to interact professionally with tenants, contractors, and colleagues. Proficiency in using computer software and databases for data entry, record-keeping, and communication purposes. A proactive and adaptable approach to problem-solving, with a commitment to delivering high-quality customer service. Knowledge of health and safety regulations related to property maintenance and repairs is desirable but not essential. If you would like to be considered for the above role, please apply with an up-to-date CV.
