Optical Practice Manager

Optical Practice Manager Jobs in Jarrow, Tyne and Wear

28,000 to 32,000 DOE
Full Time 5 Days per Week
Monday to Friday 8:30am - 5:00pm Saturdays 9:00am - 4:00pm

Zest Optical recruitment is working in partnership with a successful independent Opticians in Jarrow to recruit an Optical Practice Manager. This is an exciting opportunity to join a well-established practice with a loyal patient base and reputation for delivering personalised eye care to the local community.

The practice combines a friendly, family-orientated approach with high clinical standards, modern technology and a strong focus on providing every patient with a tailored experience.

The Role

As Optical Practice Manager, you will oversee the day-to-day running of the practice, leading a team of optical professionals while ensuring an exceptional patient journey and strong commercial performance.

Key responsibilities include:

Leading, motivating and developing the practice team
Managing staff rotas and daily workflow
Supporting training and ongoing development
Delivering a high level of patient care and customer service
Handling patient queries and resolving issues professionally
Monitoring sales performance and identifying opportunities for growth
Managing frame and lens stock
Ensuring compliance with NHS and GOC regulations
Supporting local marketing and community engagement initiatives

The Practice

Established independent Opticians serving Jarrow and South Tyneside
Team with over 50 years of combined optical experience
Single testing room environment focused on quality rather than volume
Strong emphasis on providing patients with time, care and personalised advice
Investment in modern technology including digital imaging and advanced lens solutions
Access to an off-site manufacturing laboratory, allowing quick turnaround on lenses and glazing services
Wide selection of designer, exclusive and independent frame collections

Requirements

Qualified Dispensing Optician or experienced Optical Practice Manager
Previous management or supervisory experience within optics
Passion for delivering outstanding customer service
Confident leading and developing a team
Commercially aware with a patient-first mindset
Excellent communication and organisational skills

What's on Offer

Salary 28,000 to 32,000 depending on experience
Company pension
Staff discount
Supportive independent environment
Opportunity to lead an established practice with an excellent local reputation

To apply for this Optical Practice Manager job in Jarrow, please send your CV or call (phone number removed) for a confidential discussion.