165 jobs found

Candidates must be suitably experienced and proficient in the drafting of social care and public health contracts, advice on the specific legal regimes affecting the procurement of such contracts and the conduct of social care and public health commissioning activity. Part of the role will be the covering of a heavy caseload of such matters in order to cover a period of long term absence and as such, applicants need to have the ability to start such work immediately and complete cases to challenging timescales Senior Commerial Lawyer To provide high quality and solution focused legal services to the City Council, schools and other clients in one of the following teams: Child Protection Commercial Law Property and Regeneration Adult Social Care and Litigation Planning and Regulatory Law To be a senior advisor and representative in an area of legal specialism including complex, high profile and sensitive matters. To be able to provide advice on other legal matters affecting local authorities. To manage and develop lawyers and other fee earners. To support the head of law and legal management team in the management of the service. Main Areas of Responsibility: To undertake a full caseload of complex and often sensitive legal matters within one or more specialisms of the team and dealing with complex and sensitive matters To provide proactive and solution focussed advice that supports the delivery of the council's priorities and policies To manage and develop lawyers and / or other team members within your team ensuring the delivery of high quality and cost-effective legal services To be able to advise on legal matters relevant to public and local government law including on executive and committee decision-making, information governance and public law challenges To advise members and formal member level bodies including Cabinet, Council, committees and overview and scrutiny in respect of the team's specialism and as required by the City Director and / or their Deputy Director To support the City Director of Law & Governance in their role as monitoring officer and in promoting the Nolan Principles in the council and escalating matters as appropriate To externally commission legal work for the Council where required, ensuring value for money and high-quality advice and representation is received To ensure the service, teams and the wider Council is aware of the current and future law and practice affecting the authority To participate in the delivery of projects and programmes in the Legal Service and / or corporately To support the Head of Law with the development of legal procedures and policies To support the Head of Law in the delivery of value for money and income generation in the work of the team To have responsibility to authorise payments from an agreed expenditure budget To deputise for the Head of Law in their absence or as requested To manage lawyers and team members ensuring their performance management and development The job holder will embed diversity and inclusion into the team and Council's working promoting non-discriminatory practices and challenging discriminatory practices at all times To ensure compliance with statutory duties and corporate policies and standards and ensure within team, raising non-compliance including but not limited to health and safety, information governance, financial and procurement regulations This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline the main areas of responsibility at the time of writing. To carry out other tasks as may reasonably be required Supervision and Management Responsibility: Ensuring activities are planned to include meaningful one to one conversations, quality annual appraisals and regular workforce planning and development Manages performance and behavioural issues effectively Budget and Financial Responsibility: Being fully accountable for managing the council's resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact. Monitor financial performance and deliver within budget Monitor financial performance, deliver within budget and seek savings and efficiencies by exploring opportunities to draw funding where appropriate Set, monitor, and remain within budget whilst challenging the team to deliver increased efficiencies Explores different options for funding and income generation Social Value Responsibility: Drive for social value through all activities, ensuring wider social, economic and environmental benefits for the council, residents and communities Physical Demands of the Job: The post holder will be required to use a computer screen and sit at a desk for prolonged periods of time Corporate Responsibility: Contribute to the delivery of the Council Plan Delivering and promoting excellent customer service, externally and internally Commitment to customer excellence by dealing with customer feedback, including complaints, and learning from feedback in the drive for continuous improvement Making the council a great place to work, living the council's values, actively engaging in regular communications including team meetings, undertaking training as required and being responsible for managing own performance Develop the Council's commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken To ensure that all work functions are undertaken in accordance with health and safety legislation, codes of practice and the Council's safety plan Competency Framework: We operate a competency framework, a set of core behaviours which define how we are expected to approach our work, how we perform in certain situations and how we treat each other. Each competency details the standards of behaviours and skills required by all staff and this in turn supports delivery of our aim and our council plans linking them together with our values. The post holder will be required to demonstrate the ability to perform at the following competency level: Level 2. The competency framework can be found here. Person Specification Assessment methods used: I = Interview, P = Presentation, A = Application, E = Exercise, T = Test, AC = Assessment Centre Qualification and training Essential Qualified solicitor, barrister, FCILEX (in all cases authorised to practice in England & Wales) (A) Must be authorised to conduct litigation under the Legal Services Act 2007 (A) Expert knowledge and understanding of the law and procedure relating to the relevant area of specialism (A/I) Desirable An understanding of public law as it applies to local authorities, including decision making and governance Management training relevant to the seniority and nature of the role Experience Essential Experience of providing complex and specialist legal advice to a local authority or similar organisation (A/I) Experience of the supervision of staff (A/I) Experience of building and maintaining positive relationships with clients (internal and external) and delivering their needs (A/I) To provide legal advice in the team's specialism, including advising and representing the Council in internal and external forums (A/I) To provide risk based and solution focussed advice to clients (I) To work under pressure and with minimal supervision (A/I) To support the delivery and cost effectiveness of legal services through continuous improvement (I) To be able to manage and motivate team members (A/I) A skilled communicator to a range of audiences in writing and verbally (A/I) Desirable Experience of working on projects To work collaboratively at all levels and in a non-hierarchical way To have an understanding of working in a political environment To promote and advance diversity and inclusion and challenge inequality in the service and Council To support the work of the monitoring officer Commitment Essential Experience of working on projects (A/I) To work collaboratively at all levels and in a non-hierarchical way (I) To have an understanding of working in a political environment (I) To promote and advance diversity and inclusion and challenge inequality in the service and Council (A/I) To support the work of the monitoring officer (I) Must be qualified solicitor, barrister, FCILEX (in all cases authorised to practice in England and Wales) and authorised to conduct litigation under the Legal Services Act 2007. Must be experienced and proficient in the drafting of social care and public health contracts, advice on the specific legal regimes affecting the procurement of such contracts, and the conduct of social care and public health commissioning activity.

Leasehold Officer (Major Works) North London and Essex An excellent opportunity has arisen to join a well-regarded Local Authority as a Major Works & Dispute Resolution Officer within their Home Ownership team . This is a key role focused on delivering statutory consultations (Section 20) , supporting major works cost recovery , and ensuring leaseholder disputes are resolved efficiently and fairly . You'll act as the central point between residents, contractors, and internal teams - playing a vital role in delivering a transparent, compliant and customer-focused service . Key Responsibilities Lead on all statutory consultation processes (S20) for major works schemes Prepare, issue and manage Notices of Intention, Estimates and Award Provide clear guidance to leaseholders on works, costs, payment options and legal requirements Work closely with contractors and internal teams to ensure accurate information and cost recovery Attend consultation meetings and carry out site visits to verify works Maintain accurate records of all consultation and recharge activity Calculate and issue major works invoices , ensuring clear breakdowns for leaseholders Manage and resolve complex disputes and complaints , aiming for early resolution Prepare cases for County Court / First Tier Tribunal and attend hearings where required Contribute to performance targets and maintain high standards across customer service, H&S and compliance What we're looking for Strong experience delivering major works / S20 consultation processes Good understanding of leasehold legislation (incl. Landlord & Tenant Act 1985 & Commonhold & Leasehold Reform Act 2002) Experience handling leaseholder disputes, complaints or legal cases Ability to interpret leases and apply them in practice Confident engaging with residents, contractors and stakeholders Highly organised with strong attention to detail Why apply? Opportunity to work on high-value, complex major works schemes Mix of technical, customer-facing and dispute resolution work Join a collaborative Home Ownership / Leasehold team Competitive daily rate / salary Hybrid working (typically 2-3 days on site/office ) If this sounds like something you'd be keen to explore, please apply with an updated CV or get in touch for more information.

Estate Manager Wandsworth SW18 1HR Public Sector - Local Authority Full time - Mon-Fri, 36 hours per week Temporary role - 3 months with likely extension 21.70 per hour PAYE / 28.29 per hour Umbrella To manage approximately 750 properties and deal with a wide range of tenancy and leasehold issues. Specific Duties: 1.Responsible to the Area Housing Manager through the Senior Estate Manager for the day-to-day management and routine repair of a group of dwellings within the Area. 2. Provides the main point of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out inspections of individual properties as well as internal and external communal areas of blocks and estates, making recommendations for improvements as necessary. 3. Responsible for prioritising own workload, dealing with enquiries and requests on management and repair matters in accordance with established policies and procedures. As the first and primary point of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents and leaseholders as required. 4. Investigates and recommends management transfers, discretionary tenancies, succession requests and prepares reports for Area Housing Manager/ Deputy Area Housing Manager where appropriate. Liaises with internal and external agencies in respect of vulnerable residents with mental or physical health issues or social difficulties. Attends and presents at case conferences such as Community Multi Agency Risk Assessment Panel or Team Around the Child regarding high risk or complex cases. 5. Issues repair orders in accordance with Council procedures; carries out post- inspections and the checking of invoices. Processes variation orders and resolves disputes regarding invoices. Responsible for ensuring appropriate security measures are taken for all vacant properties in their patch. 6. Assesses whether permission should be given to tenants and leaseholders to carry out alterations/improvements in accordance with Council policy and detailed procedures/ stringent time limits. Investigates unauthorised alterations and takes appropriate enforcement action to remedy breaches of tenancy/lease terms. Investigates breaches by Leaseholders of HMO Regulations. 7. Responsible for full and appropriate investigation of routine and non-routine complex cases of antisocial behaviour, including all reports of hate crime; ensures all cases are progressed in accordance with policy and procedure. Keeps the NPS anti-social behaviour database fully updated. Initiates mediation where possible and takes enforcement action for breach of lease/tenancy agreements where appropriate. 8. Responsible for investigating, and taking appropriate action on complaints from residents, elected Members of Parliament and ward Councillors. 9. Responsible for processing Flexible Fixed Term Tenancies Reviews in accordance with policy and detailed procedure, adhering to stringent time limits. Ensures that timely responses are provided to leasehold Pre-Assignment Queries and Right to Buy tenancy and occupancy checks to ensure compliance with the statutory time frame and prevent compensatory payments by the Council. 10. Assists the Resident Participation Officer in maintaining positive liaison with existing tenant, resident/ leaseholder associations/ forum meetings as directed by the Area Housing Manager. Assists where appropriate in the formation of new associations and attends relevant evening meetings/ weekend social events. 11. Attends Court routinely on housing management cases, gas safety injunction cases, unauthorised occupants, and squatters; also arranges and attends subsequent evictions. Attends evictions for rent arrears and unauthorised occupation and executes gas safety injunction orders. 12. Calculates charges for major works and consults with leaseholders in accordance with relevant legislation including the preparation of consultation letters, subsequent negotiations with leaseholders and liaison with other sections of the department and other Council departments. Similarly advises leaseholders on matters relating to routine service charges/major works: answers service charge enquiries within timescales laid down in the Leaseholder's Charter. 13. Responsible for undertaking fire safety checks, particularly of leasehold property front entrance doors to ensure compliance with fire regulations and specific lease terms. Makes sure buildings are compliant with fire safety regulations by ensuring that communal areas are clear. Initiates and progresses enforcement action for breach of lease if warranted. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Our client Rochdale Borough council is looking for a Children's Independent Reviewing Officer to join their Child protection team. PURPOSE AND OBJECTS OF THE JOB To ensure a high quality conferencing and reviewing service for children whose welfare needs to be safeguarded. These children and young people will include children in need of a protection plan and Looked after Children. To promote the improvement and development of services to children and their families by contributing to a quality assurance strategy that facilitates continuous improvement through the effective and efficient use of the Targeted Service's resources. Principal Duties Looked After Reviews To quality assure the care planning processes for looked after children in line with the care planning regulations 2010 through the chairing and reporting of looked after children reviews To discharge the IRO duties in line with the IRO Handbook 2010 To ensure practice standards in relation to the coordination and chairing of looked after reviews are adhered to in line with council policy To ensure that children and young people are engaged in their reviews through meeting with children and engaging with them within the review process including meeting children outside of their review meeting Child Protection Conferences To chair child protection conferences and reviews and ensure minutes are produced in line with agreed timeframes. To ensure the quality assurance of child protection conferences in line with RBSCB procedures and Working Together 2013 To use the RBSCB escalation policy across the partnership to ensure child protection planning is robust and effective To contribute to the effectiveness of the RBSCB through attendance and contribution at sub groups and training as appropriate To ensure families including children are engaged and contribute to the child protection process. Ensuring that children wishes and feelings are evident and accounted for in the child protection process To contribute to the reporting on child protection activity through the collation of performance indicators and quality assurance processes. Secondary Duties To co-operate in the effective implementation of Child Care and Council policies for staff care, in particular: Participate in regular, structured formal supervision The identification of your own development and training needs The identification of team issues To ensure that Rochdale MBC's commitment to public service and customer care is addressed in all dealing with the public, and service users and their representatives, including undertaking investigation of representatives and complaints. Benefits of working with Remedy A personal one-one service from your highly experienced dedicated consultant. Top tier supplier across London giving us first access to jobs Referral bonus - up to £250 per person placed. Double payrolls each week. Terms & Conditions apply You will be required to fully register with Remedy for all locum positions. Remedy Social Care is a APSCo Standard agency and is committed to safeguarding and promoting the welfare of the vulnerable. Successful applicants will be required to undertake an Enhanced Disclosure via the DBS. Our objective is to be an equal opportunities employer and we welcome applications from everyone with suitable skills and ability regardless of race, colour, nationality, ethnic or national origin, gender, disability, sexual orientation, age, religion or belief. All applications will be accepted and reviewed solely on merit.

Customer Liaison Officer, Ballymena, £14.17 per hour, Immediate start Your new company You will be joining a forward-thinking local authority committed to delivering high-quality services to the community. Within the Community Planning & Development section, the organisation plays a key role in supporting local initiatives, enhancing community facilities, and ensuring excellent service delivery to residents and stakeholders. The team values professionalism, collaboration, and continuous improvement while promoting equality, transparency, and accountability in all areas of work. Your new role As an Administrative Support Officer, you will provide a wide-ranging, professional, and confidential administrative service to the DEA team and wider Community Planning & Development section. Key responsibilities will include: Delivering comprehensive administrative and secretarial support, including diary management, meeting coordination, and handling correspondence.Maintaining office systems, databases, filing structures, and ensuring compliance with auditing and records management procedures.Producing reports, collating management information, and assisting with Council and committee documentation.Attending meetings, taking accurate minutes, and following up on action points.Coordinating training events, seminars, and bookings, including venues, travel, and delegate management.Supporting the delivery of marketing campaigns, publications, and awareness events, including updating website content.Managing enquiries from the public and stakeholders, including handling complaints in line with policy.Assisting with community centre bookings, payments, and front desk systems.Supporting financial processes and handling cash in accordance with procedures.Providing flexible support across the department to meet deadlines and service demands.You will play a vital role in ensuring the smooth day-to-day running of the service while maintaining high standards of accuracy, organisation, and customer service. What you'll need to succeed To be considered, you will demonstrate strong administrative experience and the ability to work in a fast-paced environment.Essential criteria include:A minimum of 5 GCSEs (including English and Maths at Grade C or above) and at least 2 years' administrative experience in a busy office environment ORAt least 4 years' administrative experience in a similar environment without the formal qualification requirementProven ability to manage high volumes of work and prioritise competing demands effectivelyExperience using office technology such as Microsoft Word, Excel, PowerPoint, and OutlookStrong organisational skills with attention to detail and accuracyExcellent communication skills and the ability to deal confidently with the public and stakeholdersA full UK driving licence and access to transport, or the ability to meet the mobility requirements of the roleA proactive, flexible approach and a commitment to continuous improvement and high performance are essential. What you'll get in return £14.17 per hourBased in Ballymena Immediate startTemp role to 31/08/26 with possible extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

MB954: Public Liaison Officer Location: Inverness Salary: £35,000 - £400,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP Overview: First Military Recruitment is proudly working in partnership with a fantastic national construction business who are looking to recruit a Public Liaison Officer on a permanent basis due to growth based at either their Inverness depot. Duties and Responsibilities: Assist in the development and implementation of stakeholder relations plans, including databases, to support the successful delivery of projects, reviewing and updating as needed as the project progresses. Support the stakeholder engagement process by attending public drop-in events, community meetings and working groups. Produce and deliver information such as advance notice of works to local residents and businesses. Agree and maintain published site communications with the client and the site team i.e. noticeboards, hoarding and welfare facility branding/livery. Co-ordinate responses from within the project team to resolve, respond to and log all enquiries and complaints in a prompt and professional manner. Build and maintain effective relationships with stakeholders including the site project teams, head office staff and clients representatives as well as community stakeholders and the local media. Ensure company and client communications procedures are adhered to. Assist in the production of case studies and good news stories for use in bids, internal and external communications. Maintain a library of site photographs. Identify and coordinate opportunities to support community and charity initiatives in the areas close to our projects, such as school engagement, community projects and sustainability assessments. To agree and implement a proactive / positive stakeholder engagement programme/plan in conjunction with the client and collate / maintain / report monthly statistics in line with the contract KPI s; in order to maximise both engagement and KPI positive scoring throughout the project. Skills and Experience: Proven experience in stakeholder engagement or community relations within the construction, infrastructure, or engineering sectors. Extensive knowledge of community outreach, public relation strategies, and project communication. Strong organisational skills with the ability to coordinate multiple activities and responses efficiently. Excellent verbal and written communication skills tailored to diverse audiences. Ability to work collaboratively with internal teams and external stakeholders to achieve common goals. MB954: Public Liaison Officer Location: Inverness Salary: £35,000 - £400,000 + £5,060 Car Allowance Working Hours: Monday to Friday, 37.5 hours per week Additional Company Benefits: Exceptional Career Development Opportunities, Company Car/Car Allowance (Depending on job grade), Pension matched up to 8%, 25 days annual leave plus holiday (opportunity to buy/sell leave will be implemented from January 2026), Private medical insurance, Free 24/7 EAP

Reed Further Education are working on a role that you, or someone you know may be interested in. If you are looking for work, read on to find out how to join the UK's leading FE recruiter with additional benefits, offers and referral schemes. Reed Further Education are a leading recruitment agency working with colleges, prisons, universities, and training providers across the UK. We are always looking for talented/aspiring support staff to join our team and help us deliver high-quality education to learners. Duty Officer - Sports Centre Rotherham Full Time (37 hours per week, includes evenings & weekends) Permanent £25,456 per annum + excellent benefits About the Role Reed FE are supporting a leading education provider in their search for an enthusiastic and proactive Duty Officer to join a busy and vibrant Sports Centre. You'll take responsibility for day-to-day operations during your shifts, leading staff and ensuring everything runs seamlessly. Key Responsibilities Oversee the daily operation of the sports centre Deliver outstanding customer service to members, students and visitors Maintain the highest standards of health & safety , acting as Fire Marshal and First Aider when required Manage bookings, memberships, and facility usage Handle customer queries, feedback and complaints professionally Ensure facilities, equipment and presentation standards are maintained Take responsibility for opening/closing the building as key holder What We're Looking For Essential: Experience in a supervisory role within a sports, leisure or fitness environment Strong understanding of health & safety in a leisure setting Level 2 Gym Instructor qualification Ability to work flexibly, including early mornings, evenings and weekends Desirable: Level 3 qualification in Sport, Fitness or Leisure Management First Aid at Work qualification Experience delivering fitness classes or working in a sales-focused environment Reed Further Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment by completing mandatory training within 6 weeks of your first assignment and annually thereafter. Benefits of working for Reed Further Education/our client :• Exclusive representation to leading FE colleges, prisons, and training providers in the area• A specialist further education consultant who will search for jobs on your behalf• A Health Cash Plan and Reed Discount Club• Entitlement to Statutory Sick Pay, Statutory Maternity, Paternity and Adoption Pay, Parental Leave and Antenatal/Pre-Adoption Appointment Payment• Access to Training and Development - Reed Assessment Centre - Reed Learning.• Great referral bonus' (up to £200 per successful referral!)• Access to roles throughout the UK and online/remote learning To apply for this role, please send us your updated CV by clicking 'Apply Now'. Your application should demonstrate your passion for educational support and your commitment to safeguarding and promoting the welfare of children and young people. Not looking for a support role? We are also registering teachers, assessors and technicians through to other FE positions including HR, finance, facilities, administrators. We also have a specialist team of interim and senior management consultants with over 20 years' experience in the sector.

Safer Communities Officer (Grade 9) Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer to support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Safer Communities Officer Department: Safer Communities Directorate: Housing and Environment Location: Perceval House, Ealing, W5 (Hybrid - 3 days office / 2 days home) Contract: 3 months (initial) Hours: 35 hours per week Rates: 23.05 per hour PAYE 30.71 per hour Umbrella Reporting to: Safer Communities Team Leader About the Role We are seeking an experienced Safer Communities Officer/ Community Safety Officer Anti-Social Behaviour (ASB) Officer Community Protection Officer Neighbourhood Safety Officer Enforcement Officer (Community Safety) Public Protection Officer To support the delivery of proactive and reactive initiatives aimed at tackling nuisance, anti-social behaviour, crime and disorder across the borough. Working within an area-based, multi-disciplinary cluster, you will play a key role in reassuring communities, improving resident satisfaction and delivering effective enforcement and prevention activity in partnership with internal teams and external agencies. This post is subject to safer recruitment practices and a satisfactory CRB/DBS check, due to work involving children and/or vulnerable adults. Key Responsibilities Support the Safer Communities Team Leader in planning, coordinating and delivering Safer Communities initiatives. Work collaboratively within an area-based multi-disciplinary cluster to identify and resolve complex community safety issues. Lead and contribute to projects, promotional activities and partnership initiatives addressing anti-social behaviour, nuisance, crime and disorder. Manage complaints and complex casework, proactively identifying legal and non-legal remedies. Gather, analyse and compile high-quality evidence, including witness statements, in line with civil procedural rules. Prepare court-ready case files and liaise with Legal Services to progress enforcement action. Attend court and present cases as a council witness when required. Build and maintain effective working relationships with council services, police, partner agencies, elected members, residents and businesses. Maintain accurate and up-to-date records on council systems. Ensure all work complies with council policies, professional standards, data protection, human rights, equalities and health & safety legislation. Essential Knowledge, Skills & Experience Proven operational knowledge of delivering complex enforcement work under the Anti-Social Behaviour, Crime and Policing Act 2014. A good understanding of the Housing Act 1985, including the management of secure tenancies. A good understanding of the Homelessness Code of Guidance for Local Authorities. Experience applying structured problem-solving techniques to complex and sensitive cases. Excellent analytical and investigative skills, with the ability to assess evidence in line with civil procedural rules. Proven experience of preparing complex legal casework and attending court to present cases. Experience influencing partners and stakeholders to deliver joined-up services for local communities. Strong operational knowledge of housing, anti-social behaviour, crime prevention and community safety. Experience working with vulnerable individuals and challenging customers in a professional and positive manner. Excellent written and verbal communication skills, including experience representing the council at public meetings and delivering presentations. Strong organisational skills, with the ability to prioritise competing demands and meet tight deadlines. Ability to work flexibly, including attending meetings or incidents outside normal office hours when required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Exam and Assessment Officer - Job Description: Are you detail-oriented, organised, and passionate about education? Join our dynamic team at Scholars School System, where you will play a vital role in ensuring the integrity, accuracy, and smooth delivery of our examinations and assessments. About Us Scholars School System, a project of the UK Curriculum & Accreditation Body (UKCAB), is a leading independent higher education provider with campuses across the UK. In the last five years, we have successfully supported over 5,000 UK and EU learners on their academic journey, and we now proudly serve a vibrant student community of over 3,000 learners. The Role We are seeking a proactive and meticulous Exams and Assessment Officer to join our Birmingham campus. This is a key position combining data management, quality assurance, and student support, directly contributing to our students' academic success. Principal Duties and Responsibilities: Coordinate the scheduling of examinations and assessments across the various campuses. Ensure appropriate venues, invigilators, and resources are allocated at the various campuses for exams. Assist in the preparation and distribution of examination papers and assessment materials. Ensure accuracy and confidentiality of the materials distributed across the different campuses. Oversee the administration of examinations, including the setup of examination venues, distribution of papers, and monitoring of exam conditions. Ensure compliance with examination regulations and guidelines set by the partner university and external regulators. Coordinate assessment needs of students with disabilities or special requirements to ensure equitable access to examinations and assessments. Oversee the processing, scanning and recording of examination results, ensuring accuracy and confidentiality in accordance with the policies. Serve as the primary point of contact for students, faculty, and staff regarding examination and assessment-related queries and concerns. Monitor the quality and integrity of examinations and assessments Monitor the internal and external moderation processes for all examinations and assessments, and ensure the records of all grades are stored in the correct places. Identify areas for improvements and implementing appropriate measures. Conduct regular quality assurance checks to ensure data accessibility, accuracy, confidentiality, and integrity throughout the student lifecycle, from admission to graduation. Perform data entry tasks as required, including timetables and grades. Securely share data with authorised internal stakeholders in accordance with data privacy protocols. Provide authorised external stakeholders with relevant data while adhering to confidentiality regulations. Facilitate interdepartmental communication across all campus locations and serve as a point of contact for the department in Birmingham. Assist with assessment processes, including grading input, statistical analysis of the grades, and secure storage of examination materials. Ensure compliance with institutional policies, procedures, and regulations pertaining to academic misconduct (AMC), mitigation, complaints, appeals and other related matters. Process certificates received from authorised stakeholders, ensuring proper documentation and record-keeping. Contribute to the planning and organisation of graduation ceremonies and related events. Perform additional duties as assigned by the Registrar or Deputy Manager Requirements Bachelor's degree or higher, ideally with a focus on statistical data handling or higher education. Minimum of two years' experience in exam administration or a similar role within a higher education institution. Level 7 qualification in statistical data processing. Experience working in higher education administration. Proficiency in Power BI and/or advanced Excel. Salary and Benefits: Competitive salary: £27,000 - £30,000 (based on experience). Performance-based incentives: Up to £5,000 annually. Pay progression: 5% annual increase based on performance. Generous holiday entitlement: 28 days annual leave + bank holidays. Free lunch provided on campus. Job Type: Standard working hours: 9:00 am - 6:00 pm, on-site. This is a Full-time, Permanent role This role may involve travel to other campuses, with all travel costs reimbursed.

Your new company A regulatory organisation based in Manchester city centre are recruiting a number of Investigation Officers to join their busy team on a temporary basis. This is an exciting opportunity to play a key role in protecting the public by making enquiries into complaints. Your new role Gathering, analysing and evaluating evidence to support decision-making Conducting initial enquiries through to managing the full investigation process through to referrals. Managing a varied caseload of complex investigations, ensuring compliance with legislation Draft clear, concise summaries and reports for decision-makers Liaise with various stakeholders throughout the process Maintain accurate records within internal systems Participate in case review meetings with senior managers Ensure performance targets for quality and timeliness are met Support safeguarding practices and uphold confidentiality at all times What you'll need to succeed Strong analytical skills with the ability to interpret complex information quickly and accurately Experience managing complex casework and varied caseloads Excellent written communication skills, with the ability to explain decisions clearly in plain English Ability to work within structured policies, procedures, and quality standards High level of attention to detail and organisational skills Proven ability to handle confidential and sensitive information with discretion Understanding of the regulatory or healthcare environment Experience presenting information or supporting training delivery Experience supervising or providing guidance to colleagues What you'll get in return Hybrid working after the initial first week. 2 days a month in the office 35 hour working week. Monday to Friday. 9am till 5pm Supportive and collaborative working environment Central Manchester offices What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Temporary Neighbourhood Officer Salary: £33k per annum Location: Harrogate (Fixed Location) Temp to Perm Initial 6-month contract Our client is seeking a Temporary Neighbourhood Officer to join their dedicated team. In this role, you will play a vital part in providing exemplary services to their residents within their neighbourhoods and communities. They pride themselves on being local, approachable, and resident-focused, and they need someone who embodies these values in every aspect of their work. As a Temporary Neighbourhood Officer, your main responsibilities will include: Delivering a high-quality service that enhances the lives of our client s residents while ensuring their neighbourhoods and properties are well-maintained. Conducting Home Reviews and engaging with residents to gather feedback and implement service improvements. Maintaining a visible presence in the neighbourhoods, ensuring regular inspections and fostering positive relationships with stakeholders, including police and local authorities. Addressing service requests and complaints in line with their policies, ensuring resident satisfaction at all times. Monitoring neighbourhood service contracts to uphold standards and deliver value for money. The ideal candidate will possess: Must have CIH Level 4 or 5. Must have 2 years experience in housing management and a solid understanding of housing sector legislation. A strong commitment to delivering exceptional customer service and a proven ability to build positive relationships. Excellent communication skills and the ability to adapt to different audiences. A proactive, flexible approach to problem-solving and a genuine passion for improving neighbourhoods and communities. Strong organisational skills and the ability to manage multiple priorities effectively. Our client offers an engaging work environment that values your contributions and supports your professional growth. They believe in fostering a diverse and inclusive workplace, where every employee brings unique perspectives to their mission. If you are excited about making a tangible difference in their communities and believe you have the skills and passion they are looking for, they would love to hear from you! Click apply and submit your CV today.

Supported Housing Manager Location: Folkestone, Kent Salary: 30,000 per annum Contract: Full-time, Permanent Hours: 37.5 hours per week on a rota basis, including evenings, weekends, and Bank Holidays About the Role An exciting opportunity has arisen for an experienced and compassionate Supported Housing Manager to lead the day-to-day operations of a 16-bed emergency and supported housing service in Folkestone. This is a rewarding role for a motivated individual who is passionate about supporting vulnerable people and helping to tackle homelessness. You will be responsible for ensuring the service is safe, compliant, well-maintained, and provides a supportive environment where residents can achieve positive outcomes. Working closely with homelessness support colleagues and external partners, you will oversee housing management, property maintenance, compliance, staff supervision, and resident welfare. Key Responsibilities Manage the daily operation of a supported housing service, ensuring compliance with all relevant regulations and safety requirements. Coordinate repairs, maintenance programmes, and contractor relationships. Develop, implement, and maintain housing policies, procedures, and operational systems. Oversee resident admissions, departures, licence agreements, renewals, and void management. Work collaboratively with support teams to assess referrals and manage resident placements. Address breaches of occupancy agreements and manage eviction processes where necessary. Collect rent, deposits, and process housing-related financial transactions. Handle resident correspondence and postal management. Respond to complaints, enforce house rules, and maintain positive community relations. Conduct property inspections and oversee cleaning, laundry, and housekeeping standards. Manage building maintenance and capital improvement budgets. Maintain accurate records, prepare reports, and ensure housing management systems are up to date. Support the recruitment, supervision, and rota management of concierge and cleaning staff. Attend meetings, training sessions, and partnership forums as required. About You To be successful in this role, you will have: Essential Experience and Knowledge Previous experience in a Housing Officer, Supported Housing Manager, or similar housing management role. Knowledge of supported housing legislation, regulations, and best practice. Experience in property and facilities management. Proven project management experience, including setting targets and monitoring outcomes. Experience developing and maintaining effective administration, monitoring, and reporting systems. Strong IT skills, including Microsoft Office applications and housing or CRM databases. Experience supervising or managing staff. Skills and Personal Qualities Excellent organisational and multitasking abilities. Strong written and verbal communication skills. Ability to build positive relationships with residents, colleagues, contractors, and external agencies. Self-motivated with the ability to work independently and use initiative. Flexible, proactive, and collaborative approach to work. Empathy and understanding of the challenges faced by vulnerable, disadvantaged, and socially excluded individuals. Commitment to delivering high-quality housing services and positive resident outcomes. Desirable Understanding of homelessness services and the challenges associated with long-term homelessness. Basic maintenance or handyperson skills. Experience using housing management or case management systems. Additional Information The successful candidate will be required to undertake an enhanced DBS check with satisfactory results. This role offers the opportunity to make a genuine difference to the lives of people experiencing homelessness while helping to shape and develop a high-quality supported housing service.

About the role At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Housing & Neighbourhoods department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. This is an exciting time to be joining us as we reshape the regulation of our private rented sector. With over 30,000 private rented homes in the borough and rising expectations following major legislative reform, the Private Sector Housing Service is undergoing a major transformation to become more proactive, tenant-focused and intelligence-driven, supported by expanded staffing and service redesign. An excellent opportunity has arisen for the right candidate to take on an "entry level" role within the Private Sector Housing team. Whilst the primary purpose of the role is to operate an effective triage of complaints from residents and members and allocate the investigation of these complaints to the team, you will participate in all of the varied workstreams carried out by the team. You will be the first point of contact dealing with complaints about disrepair, licensing and unlawful eviction and harassment from tenants in the Private Rented Sector which is a vital role in demonstrating a caring and professional approach for the benefit of our customers. You will gain an introduction to the wide variety of workstreams carried out by the team and offer reasonable assistance to our officers so they may discharge their duties professionally and efficiently. The postholder will also be required to promote the service across the Council, as well as developing partnerships with colleagues in Homelessness, Housing Options, and Tenancy Sustainment services. The post holder will be delivering a successful front line and residents- facing service and will be expected to attend the office during normal office hours and work through the day and respond to same day complaints received by the Councils Call Centre, the dedicated Private Sector Housing email box and for personal callers in reception at King Street. Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please see the Role Profile for more information. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE . Closing date: 29 June 2026. Interview date: 8 July 2026. Contact details for Informal discussion: Gary Vickers, PRS Manager Response via email on To find out more and apply, please visit our website using the button provided. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at or by post to The Town Hall, King Street, Hammersmith W6 9JU. Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Waste Services Officer Salary: 20.58 per hour PAYE Location: Kidderminster Contract: Full Time, 3 months temporary 4 days on site: 8.00am-4.00pm or 9.00am-5.00pm About the Role We are seeking a proactive and organised Waste Services Officer to support the delivery of high-quality waste, recycling and environmental services. Working with operational teams, contractors, residents and partner organisations, you will help ensure services are efficient, compliant and customer focused, while supporting continuous improvement and sustainability initiatives. Key Responsibilities Monitor the performance of waste, recycling and garden waste services. Investigate missed collections, complaints and operational issues, ensuring timely resolution. Carry out inspections, audits and performance monitoring. Support contract management and service improvement initiatives. Analyse service data and produce performance reports. Promote waste reduction and recycling through community engagement. Respond to customer enquiries and liaise with residents, businesses and stakeholders. Assist with investigations into fly-tipping, contamination and other environmental offences. Ensure compliance with environmental legislation, health and safety requirements and organisational policies. Maintain accurate records and support budget monitoring where required. About You You will have: Essential Experience in waste management, environmental services or a related field. Knowledge of waste collection and recycling services. Understanding of environmental legislation and health and safety. Strong communication, customer service and organisational skills. Ability to analyse data and prepare reports. Competence in Microsoft Office. Full UK driving licence. Desirable Experience in contract management and performance monitoring. Knowledge of environmental enforcement. Relevant waste management or environmental qualification.

Senior Complaints Officer (Housing) Location : Hackney E8 - Hybrid Rate : 339 per day (Umbrella) / 252 per day (PAYE) Start: ASAP Directorate : Climate, Homes and Economy / Housing Reports To : Performance Improvement and Complaints Manager Job Purpose : The London Borough of Hackney is seeking a Senior Complaints Officer to join our Housing Transformation Team. In this role, you will ensure our Housing services fulfill our complaints handling framework, providing assurance that robust corporate and statutory systems are in place. You will work closely with Assistant Directors and managers across the service to deliver responsive, customer-focused, and value-for-money services. Key Responsibilities : Undertake thorough investigations into sensitive and complex resident and Housing Ombudsman complaints, as well as managing Member Enquiries. Check and quality-assure the work of team members. Lead on workstreams and projects that involve managing input from partners and teams across the wider organisation. Identify where service failures and inefficiencies create unnecessary demand. Capture lessons learned and highlight common trends to drive long-term service improvements. Provide support and guidance to less experienced staff and Performance Officers in complaints handling. Build effective relationships with external partners to share intelligence and coordinate joint action. What We Are Looking For: Extensive experience in housing complaints investigation and resolution, with a track record of achieving excellent outcomes for residents. Experience of dealing with stage 1 and stage 2 complaint s with confidence The ability to cut through complex evidence, identify root causes, and reach timely, independent decisions. Outstanding interpersonal skills, with the ability to manage relationships with senior managers, partners, and residents who may be frustrated or angry due to service failures. A flexible approach, capable of contributing to multiple projects across different parts of the Housing service simultaneously. Sector Knowledge: Experience or in-depth knowledge in one or more of the following priority housing areas is highly advantageous: Housing Repairs Anti-Social Behaviour Management / Community Safety Home Ownership and Service Charges Tenancy Services and Income Collection TMO Management, Resident Engagement, and Planned Works Resident Safety To Apply : If you have the relevant experience and the drive to thrive in a high-performing culture and want to help us shape a better housing service for Hackney residents, please submit your CV today! Please note due to the high number of applications only successful applicants will be contacted Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

Customer Resolution Officer Waterfront Point, Widnes Full-Time, Fixed Term Contract Here at Halton Housing, we are looking for an experienced Customer Resolution Officer to work across our vibrant organisation. Hours : 37 hours per week (Monday - Friday) Duration: Fixed Term (until January 2027) What Youll Do: Support and manage customer complaints, ensuring they are logged, investigated and resolved with click apply for full job details

About the Role We are seeking a proactive and customer-focused Customer Services Officer to join our client's team on a 3-month temporary basis. This is a fantastic opportunity to support a busy housing organisation. Key Responsibilities: Act as the first point of contact for customers via phone, email, and in person. Resolve customer enquiries and complaints efficiently and professionally. Provide accurate information on housing, repairs, and related services Log and manage repair requests and liaise with contractors to schedule work Support tenancy and allocations processes, including applications and enquiries Maintain accurate records and update internal systems Work collaboratively with internal teams, including Income Management and Neighbourhood teams. Promote online services and assist customers with digital access Essential Requirements: Language skills (ESSENTIAL): You must be fluent in Urdu, Punjabi, Arabic, or another South Asian language Proven experience in a customer service role, ideally within housing or a similar environment Strong communication and interpersonal skills Ability to handle challenging situations and resolve complaints Good IT skills (MS Office and database systems) A calm, professional, and empathetic approach What We're Looking For: Passion for delivering excellent customer service Ability to remain calm under pressure A team player with a "can do" attitude Strong organisational and problem-solving skills Why Apply? Competitive hourly rate Immediate start available Opportunity to gain experience within a reputable organisation Meaningful role supporting diverse communities If you are a multilingual customer service professional looking for your next temporary opportunity, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for an experienced Complaints and Information Governance Officer to carry out the following duties: To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection Act enquiries, and Member's Enquiries to the Directorate of Children's Services. ii. To work as part of a team delivering high quality services across the remit of the service having lead responsibility for one or two of the following areas as designated by the Head of Service i.e. (i) Complaints (ii) Freedom of Information; (iii) Data Protection (iv) Member's Enquiries. iii. To develop and maintain good relations with service areas and partner agencies iv. To maintain a good working knowledge of the legislation, policies and protocols relevant to the work of the service e.g. Information governance and complaints procedures relevant to Children's Services. v. To provide an excellent and professional standard of service to all stakeholders, including provision of advice and guidance. For more information please contact Simone at Social Care Locums.