455 jobs found

New Car Business Manager - Manchester Prestige Franchised Motor Dealership Our client is looking to recruit a highly experienced and qualified Business Manager to join their team based out of the Manchester site. They are looking for someone who is driven to take on this position with passion and enthusiasm Salary: Basic 37,750 OTE 58,000+ Working Hours: Monday to Friday: 8:30am to 6pm Saturday: 9am to 5pm Sunday: 11am to 4pm (alternate weekends) Key Objectives: To sell finance solutions to customers thereby ensuring an efficient and profitable contribution to the dealership Identify customer needs using effective questioning and listening techniques. Present features and benefits of the different finance products to the customer. Maintain effective relationships with finance company representatives. Ensure all documentation, quotes, proposals etc. are completed and processed accurately. Confirm any financial settlement on all vehicles taken in part exchange and arrange settlement on completion. Keep fully up to date with product knowledge on the full suite of finance products available. Maintain product knowledge and that of its competitors. Maintain supportive relationships with the sales team Maintain safe working practices at all times as detailed by the dealership. About You: To be an accomplished and successful RSM/BM with a main dealership Passionate and driven, motivated to succeed To have excellent communication skills The key for this role is an individual that is driven to sell, engages with the Sales team and wants to earn strong commission Business Managers play an important role in managing and growing all aspects of the F&I within a busy sales environment. Your role will be to coordinate, direct and control the activities of a highly skilled sales team to exceed their potential. You will ensure that customers fully understand the obligations they have entered into and that in line with TCF. You will drive the team to deliver the highest level of customer service. With an outstanding work ethic, you will have the desire and drive to move the business forward. You will have experience working in an automotive retail environment in a similar role or looking for your next move within your career progression. What's on offer: Up to 27 days holidays (based on length of service), plus 8 bank holidays Pension scheme Life assurance cover Employee reward & recognition schemes Annual children's Christmas party & staff party Staff discounts Subsidised prestige car scheme for employees 1,000 referral award Onsite parking

Your new company We are working with a reputable organisation seeking to appoint a Customer Experience - Support Representative to join their growing team. This role plays a key part in delivering a high-quality customer journey, acting as a central point of contact and ensuring efficient coordination across service operations.The position offers the opportunity to work within a fast-paced environment, supporting both customers and internal teams to ensure seamless service delivery. Your new role As a Customer Services Cooridnator your role will involve Customer Engagement & Case Management. Act as the primary point of contact for customers across all stages of the service lifecycle. Understand customer needs and manage requirements throughout each stage. Take ownership of case management, ensuring queries are resolved efficiently. Build and maintain strong, long-term customer relationships. Coordinate service visits, including scheduling activities alongside field service teams. Manage service quotations, contracts, and order processing. Allocate and track job numbers, ensuring accurate records and completion updates. Process purchase requisitions and manage order workflows. Support invoicing processes and ensure accurate financial handling. Maintain stock and inventory levels for field-based engineers. Manage parts quotations and secure purchase orders post-service delivery. Support helpdesk operations including call handling and service coordination. Ensure efficient allocation and tracking of service activities. Escalate customer issues or complaints where necessary. Maintain accurate customer records and support account setup processes. Ensure adherence to internal quality management systems and procedures. Collaborate across departments to improve service delivery and customer experience. Contribute to KPI tracking and performance targets. What you'll need to succeed Proven experience in a customer-facing or customer support role. Ability to work effectively in a fast-paced, evolving environment. Strong verbal and written communication skills. Proficiency in Microsoft Office applications. Experience coordinating schedules, operations, or service delivery. Experience scheduling field-based service engineers. Familiarity with ERP or business systems (e.g., Sage or similar). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Parts Advisors, Would you like an attractive salary package with the opportunity of earning over £34,000+ Would you like to join a stable team with a friendly work environment? Would you like to work with a great group and a terrific, LUXURY BRAND ? The Recruitment Solution are working directly with a dealer group, with one of there dealerships based in the Sidcup area. They are looking to bring someone into this varied parts role, that will expose you to all aspects of the department, allowing you to make a genuine contribution to its success. Why Apply for this Parts Advisor role? • Fantastic career opportunities, and an excellent salary! • State of the art resources and training • Company Pension • Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a prestige brand, who provide you with excellent support • Market leading £34,000+ OTE Parts Advisor Requirements • The successful candidate must have previous experience in an automotive parts environment, with good knowledge of electronic parts catalogues • You will be responsible for dealing with trade and retail customers both face to face and over the phone, and supplying parts to the workshop • You will need to have the ability to work under pressure when required • Experience working within a busy environment where you must possess a mature attitude and be a team player. Apply today sending your CV to (url removed) or call us on (phone number removed) or call Daniel directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, MET Fitter, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the UK. Call Us Now for Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Parts Advisors, Interested in earning an industry leading salary? Working in a fun, competitive and varied environment? With 33 days holiday, Pension Scheme & Life Assurance! Our client have an immediate vacancy at their franchised main dealership in the Staines area. They are looking for an experienced Parts Advisor who is self-motivated, driven by success and someone who can work well within the team. You will be used to working in a team centric environment, and delivering excellent service to internal and external customers. Why Apply for this Parts Advisor role? • You will be rewarded with a competitive salary package with a great basic salary • This dealership has a vibrant and team spirited environment • Industry leading package • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme • Pension Scheme & Life Assurance • Privilege vehicle purchase scheme • Discount on Service, Bodyshop and Parts • 1 day each year to volunteer for a charity of your choice • Cycle to work purchase scheme • Access to Perks at Work discount website Parts Advisor Requirements • Dealing with internal and external customers, • Ordering parts and invoicing • Experience working in a busy Parts department. • Undertake the receiving and processing of telephone and internet orders, • Ensuring customer accounts are managed effectively To find out more or to apply for this vacancy you can email (url removed) or call the office on (phone number removed). Alternatively, why not message or WhatsApp Daniel directly today on (phone number removed) If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful motor company then apply today! We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Customer Service - Administration - Warehouse/Stock/Packaging This is a super 14 Month Contract to work for a market leading SME! To deliver an excellent Customer Services service to clients as part of a close team that covers all aspects of customer services for our UK client base (internal and external). Ensure all work is processed in a timely manner to meet all customer requirements and following Company procedures. Assist in other departments from time-to-time where necessary. Answer inbound telephone calls Gather all information required to set up new customers on the computer system and maintain accurate price lists on the system Deal with customer enquiries directly or coordinate a response from the appropriate departments or employees Liaise with other departments to improve internal communication Gather initial information for and log any incidents/customer complaints Process sales orders up to and including invoice, and inform management of any changes to the delivery schedule Generate documentation such as order acknowledgements, delivery notes and packing lists etc as required Create works orders and pick stock for set building requirements Ship and track products as required and liaise with clients, distributors and sales representatives where necessary Maintain UK consignment stock records Ensure all stock transactions are carried out as required to ensure accurate stock at all times Perform regular cycle counts in accordance with Company Policies Inspect instrumentation for functionality, missing parts and cleanliness using approved checklists Check stock and package in Warehouse (with some lifting on and off shelving) We are looking for someone who works well as part of a team, whilst using initiative Good eye for detail Quick and keen to pick up new processes and procedures Excellent telephone manner Highly organised and able to manage workload Excellent communication skills, both written and verbal IT Literate with EXCEL If your application is successful, you will be contact shortly. The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible. You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.

Area Sales Engineer Industrial Electrical Control & Automation Excellent Negotiable Salary dependent upon experience, plus excellent benefits of Car, Pension, Buy/Sell holidays, and more. On behalf of our Client we have an excellent opportunity for an experienced Area Sales Engineer / Area Sales Manager / Sales Development Engineer, with a proven track record as a business developer and excellent salesman in the Electrical Control and Automation industry to join the team of this first class business. The Sales Engineer will be selling a range of high quality Industrial Automation products, i.e. PLC, Control Gear, Switchgear & Circuit Protection, Variable Speed Drives, Sensors, HMI and Process Instrumentation into the OEM, End User, System Integrator and Panel Builder markets throughout the South of Manchester and North Derbyshire area, including Glossop, Buxton, Stockport, Macclesfield, Altrincham and into Cheshire etc. This role suits someone who combines technical credibility with commercial drive , and who enjoys being out in front of customers solving real engineering challenges. As the successful candidate, you will have sales and technical experience in the Industrial Automation industry coupled with a record of sales success and achievement. A formal qualification in an Electrical/Electronic discipline to ONC/HND or above is desirable but not essential, you should be able to demonstrate your knowledge and sales ability otherwise. Ideally you will also have benefited from further career development training to enhance your sales skills. As is usual you will be working to achieve defined sales targets and capable of developing a personal plan in order to achieve your objectives through managing and further developing an existing portfolio of accounts whilst constantly striving to identify new avenues of business. Excellent attributes such as good organisational and communication skills, along with the ability to be an effective team player whilst enjoying a level of autonomy are essential, as are capability with Microsoft packages. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.

Due to exceptional growth T&K Associates are currently recruiting on behalf of our Client in Swadlincote for a Customer Service Representative to join their expanding team on a permanent basis. Reporting to the Customer Care Team Leader, you will be the central link between the Customer, Operations, Sales team and you will be supporting the office to ensure the Clients requirements are met in the most efficient and cost-effective way. You will build relationships with Customers and manage the sales order process through to shipment. This is a fantastic opportunity to join a reputable Company who value each one of their employees and offer some excellent benefits! Customer Service Representative Details & Benefits; Circa £35,000 per annum 5% Annual Company bonus paid based on Company profit and individual performance Permanent role 36.25 hours per week Flexi time system subject to business needs with a start time anywhere from 8am Flexible hybrid working upon completion of training (1days home based / 4 days office based Discounted shopping Employer Pension contribution up to a maximum of 12% Cycle to work scheme Life assurance x 4 annual earnings Health insurance Free on-site parking 25 days holiday per year + bank holidays Subsidised canteen facility on site & free tea / coffee Customer Service Representative Job Details; Build Customer care strategy and follow Company guidelines Identify opportunities for improvement in Customer care and participate in projects when relevant Provide support for assigned Customers and other team members to meet order requirements and escalate issues Work with the Customer care team on Customer relationship and delivering a first-class experience Collaboration with Customers, Operations, Sales, and Company service office Resolve request for order changes, issues and handle Customer complaints and enquiries internally and externally When applicable determine corrective action with the help of the support office and control tower Prepare debit and credit notes, process quality notifications and Customer returns Manage Customer expectations and build strong relationships Collect Customer forecast, enter into tool and collaborate with planning on information relating to demand planning and stock positions whilst participating in planning meetings Proactively ask for and act upon Customer feedback Update and maintain accurate customer records, including Customer specific information, contracts, labelling, packaging and stock requirements Follow the new Customer/product processes and contribute to improve new customer experience Identify the right communication method based on the sense of urgency and issue Participate to Customer visits and presentations Customer Service Representative Person Specification; At least, High School or Secondary Education Diploma Associate or University Degree is preferred English and another language(s) is preferred 1 year in the industry including customer facing role is preferred Microsoft Office expertise Interpersonal and communication skills Demonstrated Customer Relationship Management Basic Inventory Management knowledge Negotiation skills This is an excellent opportunity to join a great Company. If you are interested in the above role and would like to join a friendly team, then please give us a call at T&K Associate s to hear more!

Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Harrogate to work for a reputable manufacturing business. This would be an exceptional opportunity for someone that is looking to join a business that put customers at the forefront of everything they do and have an excellent name within their market. Client Details Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Harrogate to work for a reputable manufacturing business. This would be an exceptional opportunity for someone that is looking to join a business that put customers at the forefront of everything they do and have an excellent name within their market. Description As a Customer Service Representative you will be forefront for the business providing quotations and taking orders alongside processing on the system. You will handle calls and enquiries coming through on email ensuring the highest standard of customer service. The role will be extremely varied alongside lots of administrative tasks and supporting with shipping and marketing. If you thrive in busy environments like autonomy in your role and a range of tasks and duties please apply now! Profile Previous customer service experience An excellent telephone manner and strong communication skills A keen eye for detail and high regard for accuracy Able to prioritise a busy workload An excellent team player Job Offer Salary of 28000+ reputable manufacturing business in Harrogate+ full training provided+ excellent development+ good benefits package+ free parking+ hybrid working+ no shift patterns or weekends+ excellent on site facilities+ lovely team and culture+ immediate interview

The Recruitment Solution have a rare opportunity for an experienced Vehicle Technician to work for a well-established, independent garage, with franchised authorised repairer' status, based in the Reading area. Our clients, whom have been established for over 20 years, are well known for delivering excellent customer service. They take pride in delivering a first class service and quality repairs. They offer a great basic salary and overtime, they have removed the traditional bonus, and pay a higher basic, so that you can concentrate on quality. Vehicle Technician Requirements: • You must be a fully qualified Vehicle Technician, Minimum Level 3 (NVQ or City & Guilds etc) • You must possess your own Tools • As well as scheduled servicing you will be experienced in diagnostics • Hold a Full Drivers Licence. • MOT Licence for class 4 and 7 would be an advantage but not essential. If you have the relevant experience my client is seeking, please forward your CV to (url removed). You can call the office on (phone number removed) or why not call Daniel directly on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.

Senior Compliance Manager Norwich or surrounding area Remote working with onsite presence as and when required Full-Time Up to £55,000 per annum plus care depending upon experience Our client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology. The Role They are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network. This is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty. Key Tasks AR Oversight and Relationship Management: Act as the lead compliance contact for the AR, representing the Principal. Provide ongoing oversight and constructive challenge to ensure regulatory standards are maintained. Maintain a consistent onsite presence to provide visible and accessible compliance support. Operate as a trusted partner while maintaining independence and the ability to challenge where required. Regulatory Compliance and Risk Management: Ensure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles. Identify, assess, and manage regulatory and conduct risks within the business. Provide proactive, forward-looking compliance support to identify emerging risks and support early intervention. Provide guidance on complex regulatory matters relating to mortgage and protection advice. Monitoring, Assurance and Supervision: Oversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs. Review MI to identify trends, risks, and areas for improvement. Support targeted and thematic reviews in response to identified risks or business changes. Governance and Reporting: Escalate risks, issues, and breaches through appropriate governance channels using independent judgement. Provide clear, risk-based reporting to senior stakeholders, committees, and the Board where required. Support regulatory visits, audits, and information requests. Operational Support and Change Management: Support the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes. Provide compliance input on business change initiatives, growth, and new activities. Support improvements to customer journeys, processes, and outcomes. Training, Coaching and Culture: Deliver and support on-site compliance training to advisers and AR leadership. Provide ongoing coaching and guidance to support behavioural improvement and enhance advice quality. Promote and embed a strong compliance culture across the AR business. Experience Essential: Significant experience within a compliance role in financial services. Strong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty. Experience working with or overseeing Appointed Representatives. Deep understanding of mortgage and protection advice processes. Proven ability to manage complex stakeholder relationships at senior level. Strong risk assessment, decision-making and regulatory judgement skills. CeMAP or equivalent financial services qualification. Desirable: Experience within a network or AR oversight model. Experience working with large, complex or high-risk AR firms. Background in compliance monitoring, advisory, or consultancy. Personal Qualities: Strong stakeholder management and influencing skills. Ability to provide constructive challenge while maintaining effective relationships. Commercial awareness balanced with a strong risk and regulatory mindset. Excellent analytical, problem-solving and report writing skills. High level of integrity, independence, and professional judgement. Benefits: 25 days plus bank holidays as standard with the option to buy more each year Company pension Health and wellbeing programme Company Sick pay As our client is a non-sponsoring organisation, you will need to have the right to work in the UK. Regular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site.

Futures are looking for an experienced Mechanical & Electrical Site Installation Engineer to join a growing engineering team responsible for the installation, assembly, testing, and commissioning of complex electrical and mechanical equipment across customer sites throughout the UK and Europe. This is a hands-on role suited to a practical engineer who enjoys working in varied environments, solving technical challenges, and delivering high-quality installations. The successful candidate will be comfortable working both independently and as part of a wider project team, with the flexibility to travel extensively and support customer requirements when needed. Key Responsibilities Carry out the installation, assembly, fitting, and commissioning of electrical and mechanical equipment at customer sites throughout the UK and Europe. Support workshop-based pre-assembly and equipment preparation activities prior to site deployment. Interpret and work from mechanical drawings, electrical schematics, assembly instructions, and technical documentation. Assemble components, sub-assemblies, and associated equipment to precise engineering specifications. Conduct testing, inspection, and fault-finding activities to ensure equipment performs to required operational standards. Identify, troubleshoot, and resolve installation and commissioning issues encountered on site. Work collaboratively with engineering and project teams to overcome technical and logistical challenges. Operate workshop machinery, power tools, and hand tools safely and effectively. Ensure all work is completed in accordance with health, safety, and quality procedures. Maintain a professional and customer-focused approach when working on client sites, acting as a positive representative of the business. Complete site documentation and provide accurate feedback on project progress and technical issues. Remain up to date with relevant industry standards, legislation, and engineering best practices. Support project delivery requirements, including occasional evening, weekend, and unsociable working hours where necessary. Qualifications & Experience Proven experience working within a mechanical and electrical engineering environment. Demonstrable experience carrying out site-based installation, fitting, assembly, or commissioning activities. Ability to read and interpret mechanical engineering drawings and electrical schematics. Strong mechanical aptitude with practical hands-on engineering skills. Apprentice-trained or qualified in Mechanical Engineering, Electrical Engineering, Electromechanical Engineering, or a related discipline. Experience using workshop equipment, power tools, and hand tools safely. Strong problem-solving and fault-finding capabilities. Full UK driving licence and willingness to travel extensively throughout the UK and Europe. Excellent communication and customer-facing skills. Desirable Experience of commissioning industrial electrical or mechanical equipment. Previous field service, installation, or site engineering experience. Knowledge of low-voltage and high-voltage electrical systems. Relevant site certifications such as ECS, CSCS, IPAF, PASMA, or equivalent. Experience working within manufacturing, power, utilities, infrastructure, or industrial engineering sectors.

Customer Service Representative Temporary opportunity supporting customers, order processing and supply chain delivery WMS are currently recruiting for a Customer Service Representative to join our client, Tioxide s Commercial Operations team on a temporary basis for 9 12 months. This role is based in Stockton-on-Tees and will support the end-to-end customer order process, ensuring orders are processed accurately, efficiently and in line with customer and business requirements. You will work closely with internal departments, customers, logistics providers, service partners and finance colleagues to support order updates, despatch activity, shipping documentation, invoice creation and customer administration. WHAT YOU LL BE DOING You will: Manage customer orders from receipt through to delivery Process order entry, order confirmations, stock allocation, transport bookings and invoice creation Ensure order activity is accurate and aligned with customer requirements Check forecast, pricing, credit status and Incoterms information where required Coordinate and monitor despatch activity to support on-time, in-full delivery Proactively identify and resolve issues that could impact customers Prepare shipping, export and import documentation, including T1 documentation, Certificates of Origin and Bills of Lading Build effective relationships with customers, logistics providers and service partners Liaise with internal teams to resolve order, supply, forecast, credit or delivery issues Maintain accurate reports, databases, electronic filing and customer order records Support customer account administration, including queries, complaints, overdue payment follow-up and consignment or silo stock billing CANDIDATE REQUIREMENTS We welcome applications from people who have: Previous experience in customer service, sales administration, logistics, supply chain or order processing Basic IT skills and experience using an ERP system such as SAP, SAGE or equivalent Strong written and verbal communication skills Accurate and efficient data entry skills Fluent English, both spoken and written Strong organisational skills and the ability to prioritise competing activities Good numerical and analytical capability The ability to use initiative and resolve issues effectively The ability to work accurately in a fast-paced administrative environment A commitment to working in line with business policies, procedures and health and safety guidelines Experience in any of the following would be beneficial: International shipping or logistics operations. Business administration or international trade. Order-to-cash processes within an ERP environment. Export documentation and export procedures. Working knowledge of SAP. Additional European language capability. DIVERSITY AND INCLUSION Tioxide is committed to building a diverse and inclusive workplace where everyone feels respected, valued and able to contribute. We welcome applications from people of all backgrounds, identities and experiences, including people from groups currently under-represented in manufacturing, commercial operations, supply chain and customer service roles. Brilliant Together

Customer Service Representative (Level 1) Location: Knutsford, Cheshire (Office Based) Hours: 40 hours per week on a rotating shift pattern Howard James Recruitment are recruiting for a Customer Service Representative to join a growing technology business providing services to large enterprise customers across multiple sectors. This is an excellent opportunity for an experienced customer service professional who enjoys problem-solving, working in a fast-paced environment, and delivering exceptional service to clients. You will act as a key point of contact for customers, helping to ensure the smooth operation of a cloud-based platform while supporting incident resolution, service requests and ongoing service improvements. Benefits 28 days holiday including bank holidays Ongoing training and development Career progression opportunities Exposure to enterprise-level technology environments Key Responsibilities Act as the first point of contact for customer enquiries and support requests Provide a high level of customer service and regular client updates Monitor platform performance using system monitoring tools Identify, log and resolve incidents in a timely manner Escalate complex issues to specialist teams where required Process and manage customer service requests in line with agreed service levels Investigate recurring issues and assist with root cause analysis Maintain accurate records and contribute to internal knowledge bases Liaise with internal departments to ensure customer requirements are met Build positive relationships with customers and stakeholders Support continuous improvement initiatives across service delivery Work collaboratively with colleagues to achieve team objectives Skills & Experience Previous experience within a customer service, service desk, helpdesk or support environment Excellent verbal and written communication skills Strong problem-solving and troubleshooting abilities Proactive approach with strong attention to detail Ability to prioritise workload and work independently Comfortable working in a fast-paced operational environment Strong team player with a collaborative attitude Experience within a SaaS, technology or IT services environment would be advantageous Knowledge of incident management and problem management processes is desirable Exposure to Microsoft Azure or cloud-based platforms would be beneficial Additional Information Occasional out-of-hours support may be required for critical incidents Full training will be provided Applicants must be able to work the rotating shift pattern detailed above If you are passionate about customer service and enjoy working within a technology-driven environment, we would love to hear from you.

Sales/Supply Representative Starting salary: 26,000 - 28,500 dependant on experience Location: Central Sutton Hybrid 4/1 (4 days in the office and 1 at home) Travel Bonus (non-contractual) - If you drive: Paid parking pass or if you don't drive: Annual travel allowance of 500 (paid monthly 41.67) Looking for Your Next Step in Customer Service? Do you have experience working in a fast-paced customer service environment? Are you passionate about delivering outstanding support and building lasting relationships? Your key responsibilities will include: Liaising with customers on all enquiries Receiving orders via telephone and email Order processing Preparing quotes in line with guide pricing Ensuring orders are delivered on time and advising customers on any potential delays Providing support to the Sales team Investigating and resolving invoice queries and liaise with accounts to ensure that no invoices are outstanding Other ad hoc duties Ideal candidate will have: Exceptional Communication Skills Resilience and Multitasking Ability Proactive and Positive Attitude Strong Team Ethic High Numerical Competence Solid IT Proficiency Educational Background - A minimum of GCSE (or equivalent) grade C or grade 4/5 in Maths and English is required. Great company benefits to name a few : Generous discretionary annual bonus scheme, 25 days holiday + bank holidays, additional leave including birthdays, moving home, Generous pension, refreshments provided ie fresh fruit, onsite yoga and physiotherapy plus company wide social events. Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Administration Assistant Location: Norwich Salary: 25-30k Role Overview My client are seeking an experienced and highly capable Administration Assistant to support our rapidly growing business. This will be a fast-paced role, suited for a candidate with impeccable communication skills, a high level of customer care, excellent attention to detail and significant degree of IT literacy. The successful candidate will report to the Administration Manager and partake is all administrative functions the business requires, from customer facing to back-room office management. This role requires a strategic thinker who is also comfortable executing a multitude of different activities simultaneously whilst being able to react quickly to sudden changes. Must have a UK driving licence, and be willing to travel across the UK for the purposes of the job. This will include staying over ( paid by company) and a pool car will be provided. Key Responsibilities Key responsibilities for the role will include, but not be limited to the following: • Contact new customers registering via our website and guide them through the onboarding process. • Clearly explain the benefits and process of our products over the phone, responding confidently to queries. • Prepare contracts, legal documentation, and supporting paperwork with a high level of accuracy and attention to detail. • Liaise with external legal representatives to coordinate contract reviews and finalisation. • Meet with customers at our premises to facilitate contract signings and provide a professional, welcoming experience.• Provide ongoing customer support throughout their journey, including post-completion follow-up. • Schedule installation works, site surveys, inspections, and ongoing monitoring visits, ensuring effective diary coordination and communication between clients and operational teams. • Act as Front of House at our busy Norfolk site, managing visitors, incoming calls, and general enquiries. • Provide general administrative support across the business to ensure smooth day-to-day operations. Skills & Experience Essential • Demonstrable experience in an administrative support role, providing comprehensive assistance to senior staff and wider teams. Experience managing diaries, coordinating meetings, preparing documentation, maintaining records, and ensuring smooth day-today office operations. • Strong customer service background, with experience handling enquiries via phone, email, and in person. Confident in managing expectations, resolving queries efficiently, and dealing professionally with challenging or sensitive situations while maintaining a positive client experience. • Excellent written and verbal communication skills, with proven ability to draft high-quality correspondence, reports, meeting minutes, and client communications with accuracy and attention to detail. • Experience supporting a busy office environment, including prioritising workloads, meeting deadlines, organising travel and events, processing invoices, and maintaining filing systems (both electronic and paper-based). • Highly proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning new systems quickly. Experience using databases, CRM systems, or document management systems to maintain accurate records. • Comfortable working in a fast-paced, hands-on environment, demonstrating flexibility and initiative to support changing priorities and business needs. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency.

Client-side Quantity Surveyor - Liverpool Hybrid working. 2 years FTC Your new company The role is to provide Quantity Surveying services on construction and estate works, which includes building maintenance, mechanical and electrical alterations/improvements and minor/major value capital and revenue projects within the value band of circa £25K to £10M. This is a client-side opportunity working in the education sector based in Liverpool working hybrid. The role may suit a graduate who has a few years of demonstrable industry experience. The role holder will also ensure that projects are delivered to the agreed programme, budget and quality, working to recognised industry standards.The role holder will undertake contract, cost and financial management of individual schemes and assist with the preparation of feasibility schemes, budget/pre-tender estimates and cost estimation, tender and procurement information and management, ensuring that expenditure is within agreed budgets, and that accurate project cost monitoring and cash flow forecasts are provided to assist the Finance Department with financial planning and identifying the necessary funding requirements. Assists in discussions concerning project performance and provides commercial input to project strategy and risk management, ensuring key performance targets (KPI's) reviews are undertaken for both the consultant's team and the construction team.Provides commercial input to construction contracts and undertakes risk profiling, including completion of risk registers, value management of projects and expenditure, advising on procurement strategy and the management of revenue and Minor Capital Projects. Ensures sustainable, low carbon schemes are implemented and energy use minimised by good design and installation practices. Provides advice in conjunction with the Senior Quantity Surveyor on contractual matters relating to projects, in respect of the preferred contract NEC and the JCT contract together with other appropriate forms of contract, and maintaining awareness of differing building contracts in use.Acts as Quantity Surveyor and the Contract Administrator's Representative where agreed, for allocated estate improvement and refurbishment projects, ensuring that works are completed to the agreed timescales, cost plans and quality standards. Produces outline and detailed budgets, cost estimates and cost plans for new works, replacements, adaptations and the extension of existing facilities and assess feasibility and budget information provided by the Framework Consultants. Manages external consultants using Schedule of Services, providing them with detailed briefing instructions, ensuring design information complies with the objectives and monitors their performance together with the quality of their design, throughout the life of the project through to financial completion. Attends Design Team project meetings with external Design Consultants and contributes to design quality and build-ability standards.Manages the production of building designs and specifications to meet the requirements of the Clients and to agreed programmes of work, ensuring compliance with all applicable statutory regulations and other Policies.Monitors progress of project work at design, procurement and implementation stages against the overall delivery programme.Undertake tender management in accordance with the Tender Process, complying with Financial and tendering regulations and procedures. Undertakes contract administration duties including the evaluation of Framework Contractors Early Warnings, Compensation Events, Variations and other claims, working with the Head of Design Group. Prepare, assess, negotiate and settle final accounts with consultants and contractors ensuring all costs are accounted for and agreed by all parties, negotiating solutions to resolve disputes effectively. Essential Educated to Degree level or equivalent in Quantity Surveying. Desirable Recognised professional qualification (RICS, CIOB etc) Skills, general and specialist knowledge Essential Experience of using BCIS or National Schedule of Rates or equivalent estimating methodology.Experience using Standard Method of Measurement.Experience of using risk management techniques for the management of projectsAble to liaise with customers at all levels on a one-to-one basis or in groups.Experience of the Construction Design and Management Regulations 2015Experience and knowledge of public sector procurement rules, and financial governance in a public-sector context. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Major Recruitment Oldbury are delighted to be recruiting for our Jewellery Quarter based client whop are seeking a Customer Service Assistant to work in their professional office environment. Ideally you will have customer service experience within a metals or manufacturing environment. Hours of work are Monday to Friday 8.45am to 4.45pm and a 4pm finish on a Friday. Parking is available. This is an exciting opportunity for a dynamic, highly organised individual to join a long-established business to support the on-going business growth by providing unrivalled customer service to existing and prospective customers via telephone, in writing and via live chat functions. On a daily basis, you will be expected to liaise with customers and company representatives helping bottom lines sales by increasing customer satisfaction. Duties amd tasks will include: • Answering incoming calls (1st line) • Provision of quotations • Order entry • Major account handling and rep liaison • Complaint handling • Order chasing and management of urgent orders • Calling dormant customers • Opening new accounts • Calling established customers through our CRM system to promote our products and services • Contribute to the day-to-day sales operations Candidates welcome to apply for the role will have the following: The successful applicant will have a proven track-record in a similar role, industry experience preferred but not essential, will be highly motivated and will be able to demonstrate the following: • Highly computer literate • Excellent communication skills • Enthusiasm, drive and self-motivation • Understanding of, and ability to deliver, excellent customer service • Excellent organisational skills • Good team player • Excellent attention to detail • Ability to work under pressure Major Recruitment is acting as an Employment Agency in relation to permanent vacancies and as an Employment Business in relation to temporary or contract vacancies, as defined under the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

Role: Area Sales Manager Location: An external role primarily covering Middlesborough and the surrounding areas Sector: Builders Merchants / Construction Supplies Package: 32,000 - 45,000 (highly dependent on experience) + Bonus + Car + Mon - Fri only - General Merchants Products & Heavyside - Strong Independent Company - Key Account Management - New Business Development - Builder's Merchant's experience required - Sales Experience required - Strong Basic and Bonus / Benefits This highly successful, independent company is looking to recruit an enthusiastic and ideally experienced Area Sales Manager to join their busy sales team. With a network of branches our client supplies an enviable range of building products to the construction sector, the trade and the retail sector. This is a well-run business with a good reputation with staff and customers alike. To avoid disappointment, you must have experience of working in the construction supplies sector and you must have demonstrable sales experience for this position but this could be from an external role or an internal one. This position requires someone who is really confident talking to people, understanding their needs and acting on this to provide sterling service to the customer. Attention to detail is also key. This is an interesting and varied role with a great scope for keeping existing customers happy and then generating new business too. There are clear rewards within this company though - the right people can progress further and genuine talent will always be respected. For further information on this genuinely interesting sales role please apply online. Industry Sector: Builders Merchants, Builder's Merchant's, Timber Merchants, Timber Supplies, Timber Supplier, Hardwood, Softwood, Stairs, Stair Parts, Doors, Door Sets, Skirting, Architrave, Door Furniture, Landscaping Materials, Building Merchants, Building Supplies, Construction sector. Recruiting Internal Sales, External Sales, Business Development, Key Account, Account Management, Area Sales, Field Sales, Sales Negotiators, Sales Executives, Sales Representatives, Assistant Managers, Timber Specialists. INDS