Senior Platform Engineer Sharepoint & Azure £65,000 £75,000 Permanent Hybrid (3 days on site) VIQU have partnered with a leading global law firm seeking an experienced Platform Engineer to join their Information Infrastructure team, working across SharePoint and Azure platforms within a complex enterprise environment. This role sits within a highly technical global estate supporting business-critical systems, where you will be responsible for ensuring platform stability, improving performance, and supporting the ongoing development and optimisation of core infrastructure services across SharePoint, Azure, SSO, SQL Server and web environments. Senior Platform Engineer Requirements: Strong experience administering SharePoint, web platforms, SSO and SQL Server environments Proven background in SharePoint migrations, upgrades and performance optimisation Knowledge of SQL Server HA/DR solutions (Always-On, clustering, replication, log shipping) Experience with Azure PaaS services (App Services, Functions, Kubernetes, Azure SQL desirable) Understanding of load balancing and web farm infrastructure (F5 BigIP desirable) Ability to build environments, automate tasks and develop PowerShell scripts Strong analytical, troubleshooting and problem-solving skills Excellent communication, collaboration and stakeholder engagement abilities Senior Platform Engineer Responsibilities: Provide third-line support across SharePoint, Azure, web, SSO and SQL Server environments Manage and optimise global server and platform estates, ensuring high availability and performance Design and maintain SharePoint farms, web infrastructure and Azure cloud services in line with best practice Troubleshoot complex escalated incidents and deliver deep-dive technical resolution Oversee deployments, upgrades, migrations and platform enhancements across enterprise systems Support DR, load balancing and HA solutions across infrastructure services Collaborate with internal teams and vendors to deliver continuous service improvements Create documentation, automation scripts (PowerShell), and improve operational processes Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website. Know someone exceptional for this Senior Platform Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities.
Jun 28, 2026
Full time
Senior Platform Engineer Sharepoint & Azure £65,000 £75,000 Permanent Hybrid (3 days on site) VIQU have partnered with a leading global law firm seeking an experienced Platform Engineer to join their Information Infrastructure team, working across SharePoint and Azure platforms within a complex enterprise environment. This role sits within a highly technical global estate supporting business-critical systems, where you will be responsible for ensuring platform stability, improving performance, and supporting the ongoing development and optimisation of core infrastructure services across SharePoint, Azure, SSO, SQL Server and web environments. Senior Platform Engineer Requirements: Strong experience administering SharePoint, web platforms, SSO and SQL Server environments Proven background in SharePoint migrations, upgrades and performance optimisation Knowledge of SQL Server HA/DR solutions (Always-On, clustering, replication, log shipping) Experience with Azure PaaS services (App Services, Functions, Kubernetes, Azure SQL desirable) Understanding of load balancing and web farm infrastructure (F5 BigIP desirable) Ability to build environments, automate tasks and develop PowerShell scripts Strong analytical, troubleshooting and problem-solving skills Excellent communication, collaboration and stakeholder engagement abilities Senior Platform Engineer Responsibilities: Provide third-line support across SharePoint, Azure, web, SSO and SQL Server environments Manage and optimise global server and platform estates, ensuring high availability and performance Design and maintain SharePoint farms, web infrastructure and Azure cloud services in line with best practice Troubleshoot complex escalated incidents and deliver deep-dive technical resolution Oversee deployments, upgrades, migrations and platform enhancements across enterprise systems Support DR, load balancing and HA solutions across infrastructure services Collaborate with internal teams and vendors to deliver continuous service improvements Create documentation, automation scripts (PowerShell), and improve operational processes Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website. Know someone exceptional for this Senior Platform Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities.
SOC Analyst Leeds (Hybrid) £50,000 - £58,000 Package 24/7 Shift Pattern Permanent 25 Days Hols (rising to 27 + Buy and Sell scheme) - Pension (5% Employer) - Healthcare - DIS x 4 Critical Illness Cover - Birthday off - Vendor Training and Accreditations SOC Analyst Join a Growing Cyber Security Operations Team An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market. Benefits 25 days annual leave (rising with service) Birthday day off Hybrid working model Home-based night shifts Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment This is an excellent opportunity for a SOC Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation.
Jun 27, 2026
Full time
SOC Analyst Leeds (Hybrid) £50,000 - £58,000 Package 24/7 Shift Pattern Permanent 25 Days Hols (rising to 27 + Buy and Sell scheme) - Pension (5% Employer) - Healthcare - DIS x 4 Critical Illness Cover - Birthday off - Vendor Training and Accreditations SOC Analyst Join a Growing Cyber Security Operations Team An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market. Benefits 25 days annual leave (rising with service) Birthday day off Hybrid working model Home-based night shifts Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment This is an excellent opportunity for a SOC Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation.
Leeds (Hybrid) 50,000 - 58,000 Package 24/7 Shift Pattern Permanent With extensive Benefits! 25 days annual leave (rising with service to 27) Birthday day off Hybrid working model but mostly work from home Home-based night shifts with certain day shifts also from home 4 days on 4 days off Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment Opportunity Join a Growing Cyber Security Operations Team This is an excellent opportunity for a CyberSecurity Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation. An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market.
Jun 27, 2026
Full time
Leeds (Hybrid) 50,000 - 58,000 Package 24/7 Shift Pattern Permanent With extensive Benefits! 25 days annual leave (rising with service to 27) Birthday day off Hybrid working model but mostly work from home Home-based night shifts with certain day shifts also from home 4 days on 4 days off Private Medical Insurance Life Assurance Enhanced Pension Scheme Income Protection Learning & Development support Dedicated certification programme Microsoft, AWS, Cisco and Fortinet training pathways Leadership development opportunities Employee wellbeing initiatives Cycle to Work scheme Retail discounts programme Modern office environment Opportunity Join a Growing Cyber Security Operations Team This is an excellent opportunity for a CyberSecurity Analyst looking to join a mature cyber security operation and continue developing their incident response, threat detection and cyber defence skills within a highly respected technology organisation. An established international technology and cyber security services provider is investing heavily in its Security Operations capability and is looking to appoint a SOC Analyst to join a growing 24/7 Cyber Defence team based in Leeds. This is an excellent opportunity for a cyber security professional looking to further develop their experience within a mature Security Operations environment, gaining exposure to incident response, threat detection, vulnerability management and modern Microsoft security technologies. Working within a highly regulated customer environment, you will help monitor, investigate and respond to security incidents while supporting the ongoing protection of critical business systems and infrastructure. The Role As a SOC Analyst, you will be responsible for monitoring and responding to cyber security events, supporting incident investigations and helping to maintain a strong security posture across customer environments. Key Responsibilities Monitor and investigate security alerts and events across cloud, endpoint, identity and network environments Support the management of security incidents through the incident response lifecycle Perform security investigations and root cause analysis Validate indicators of compromise and assess potential business impact Conduct proactive threat hunting activities Query and analyse security data using Microsoft Sentinel and KQL Support vulnerability management and remediation activities Work closely with technical teams to coordinate containment and recovery actions Produce incident reports, documentation and recommendations Contribute to the continuous improvement of security monitoring capabilities Technology Environment You'll gain exposure to a modern enterprise security stack including: Microsoft Sentinel Microsoft Defender XDR Defender for Endpoint Defender for Cloud Defender for Identity Defender for Cloud Apps Microsoft Intune Qualys AttackIQ XM Cyber Threat Intelligence Platforms What We're Looking For We're interested in speaking with candidates who have experience in one or more of the following: Security Operations Centre (SOC) environments Security Monitoring Incident Response Cyber Security Analysis Threat Detection Threat Hunting Vulnerability Management Security Operations You may currently be working as a: SOC Analyst Cyber Security Analyst Security Analyst Security Operations Analyst Threat Detection Analyst Blue Team Analyst Information Security Analyst Essential Skills Experience monitoring and investigating security events Understanding of cyber security threats, attack techniques and security controls Exposure to SIEM technologies Strong analytical and problem-solving skills Experience working within a security operations environment Excellent communication and documentation skills Desirable Skills Microsoft Sentinel experience KQL (Kusto Query Language) Microsoft Defender XDR technologies Threat Hunting experience Detection Engineering Security Automation Vulnerability Assessment platforms such as Qualys Knowledge of MITRE ATT&CK Exposure to NIST, ISO27001 or CIS Controls Experience supporting regulated environments Why Apply? This organisation is a recognised international technology and cyber security provider supporting customers globally. You'll join a collaborative team environment with genuine opportunities to develop your cyber security career, gain industry certifications and work with some of the most widely adopted security technologies in the market.
Graduate Automation & AI Engineer / Edinburgh (Hybrid Working) / Competitive Pay & Great Benefits Quorum is one of Scotland s leading Microsoft Partners and a Direct Cloud Solutions Provider (CSP). We re currently looking to add a permanent Graduate Automation and AI Engineer to our Managed Services and Consultancy team. This is an exciting opportunity for a graduate to develop hands-on experience in building automation, integrating AI capabilities, and delivering innovative solutions across modern cloud platforms. Working within a fast-paced Managed Services and Consultancy environment, you will help design, build, and optimise automation and AI-driven solutions that improve operational efficiency, enhance customer outcomes, and support scalable service delivery. This role will provide you with hands-on experience with Microsoft cloud, automation and AI technologies, exposure to real-world automation challenges across multiple customer environments and opportunities to work with cutting-edge AI tools and platforms. Training and development matter at Quorum. You ll have support at every stage of your career, with training and development to allow you to develop your skills and shape the career you really want. Plus we pay out bonuses for any the Microsoft accreditations you achieve. This role will provide you with a clear development pathway into a career within Automation, AI or Cloud Engineering career. Key Responsibilities of the Graduate Automation & AI Engineer: Design & develop automation solutions using modern scripting & low-code/no-code platforms Build and maintain workflows using technology such as Azure Logic Apps, Copilot Studio and Power Platform Develop and integrate AI-driven capabilities, with Copilot, AI services, and intelligent agents Write and maintain PowerShell and/or Python scripts for automation and systems integration Collaborate with engineering and service delivery teams to identify opportunities for automation and optimisation Integrate systems and services via APIs (Microsoft Graph, REST APIs, third-party platforms) Support the development of reusable automation and best practices Assist in monitoring, troubleshooting, supporting, and improving existing automated processes Contribute to documentation, knowledge sharing, and continuous improvement initiatives Skills and Experience: Bachelor s degree in Computer Science, Software Engineering, or related discipline Strong interest in automation, AI, and cloud technologies Basic scripting/programming knowledge (e.g. PowerShell, Python, JavaScript, or similar) Understanding of APIs and data integration concepts Familiarity with version control systems (e.g. Git) Problem-solving mindset, strong attention to detail and strong analytical and problem solving skills Exposure to Microsoft Azure or Microsoft 365 technologies Nice to Have: Awareness of Power Platform (Power Automate, Power Apps) Understanding of AI concepts and/or generative AI tools Knowledge of DevOps practices or CI/CD pipelines Experience with REST APIs or JSON/XML data structures Awareness of IT service tools (e.g., PSA/RMM platforms like HaloPSA or NinjaOne) Why Join Quorum? Quorum is an employee-owned Scottish technology consultancy, delivering innovative data, cloud, and infrastructure solutions to organisations of all sizes. We offer more than just a job we invest in your long-term development and wellbeing: A competitive salary and contributory pension & private healthcare Buy/sell holiday scheme and paid home broadband Annual bonus for Microsoft accreditations and access to a Microsoft Certified Trainer Personal technical development budget and am award-winning, family-friendly working culture Collaborative environment with strong knowledge sharing We re proud of our high retention, supportive culture, and commitment to helping our people thrive both professionally and personally. Apply Now If like us, you eat, sleep and breath technology, please apply today.
Jun 27, 2026
Full time
Graduate Automation & AI Engineer / Edinburgh (Hybrid Working) / Competitive Pay & Great Benefits Quorum is one of Scotland s leading Microsoft Partners and a Direct Cloud Solutions Provider (CSP). We re currently looking to add a permanent Graduate Automation and AI Engineer to our Managed Services and Consultancy team. This is an exciting opportunity for a graduate to develop hands-on experience in building automation, integrating AI capabilities, and delivering innovative solutions across modern cloud platforms. Working within a fast-paced Managed Services and Consultancy environment, you will help design, build, and optimise automation and AI-driven solutions that improve operational efficiency, enhance customer outcomes, and support scalable service delivery. This role will provide you with hands-on experience with Microsoft cloud, automation and AI technologies, exposure to real-world automation challenges across multiple customer environments and opportunities to work with cutting-edge AI tools and platforms. Training and development matter at Quorum. You ll have support at every stage of your career, with training and development to allow you to develop your skills and shape the career you really want. Plus we pay out bonuses for any the Microsoft accreditations you achieve. This role will provide you with a clear development pathway into a career within Automation, AI or Cloud Engineering career. Key Responsibilities of the Graduate Automation & AI Engineer: Design & develop automation solutions using modern scripting & low-code/no-code platforms Build and maintain workflows using technology such as Azure Logic Apps, Copilot Studio and Power Platform Develop and integrate AI-driven capabilities, with Copilot, AI services, and intelligent agents Write and maintain PowerShell and/or Python scripts for automation and systems integration Collaborate with engineering and service delivery teams to identify opportunities for automation and optimisation Integrate systems and services via APIs (Microsoft Graph, REST APIs, third-party platforms) Support the development of reusable automation and best practices Assist in monitoring, troubleshooting, supporting, and improving existing automated processes Contribute to documentation, knowledge sharing, and continuous improvement initiatives Skills and Experience: Bachelor s degree in Computer Science, Software Engineering, or related discipline Strong interest in automation, AI, and cloud technologies Basic scripting/programming knowledge (e.g. PowerShell, Python, JavaScript, or similar) Understanding of APIs and data integration concepts Familiarity with version control systems (e.g. Git) Problem-solving mindset, strong attention to detail and strong analytical and problem solving skills Exposure to Microsoft Azure or Microsoft 365 technologies Nice to Have: Awareness of Power Platform (Power Automate, Power Apps) Understanding of AI concepts and/or generative AI tools Knowledge of DevOps practices or CI/CD pipelines Experience with REST APIs or JSON/XML data structures Awareness of IT service tools (e.g., PSA/RMM platforms like HaloPSA or NinjaOne) Why Join Quorum? Quorum is an employee-owned Scottish technology consultancy, delivering innovative data, cloud, and infrastructure solutions to organisations of all sizes. We offer more than just a job we invest in your long-term development and wellbeing: A competitive salary and contributory pension & private healthcare Buy/sell holiday scheme and paid home broadband Annual bonus for Microsoft accreditations and access to a Microsoft Certified Trainer Personal technical development budget and am award-winning, family-friendly working culture Collaborative environment with strong knowledge sharing We re proud of our high retention, supportive culture, and commitment to helping our people thrive both professionally and personally. Apply Now If like us, you eat, sleep and breath technology, please apply today.
Lead DevOps Engineer (Hybrid - London) Location: London (Hybrid: 3 days per week on-site) Security Clearance Required: Active, live SC Clearance or DV Clearance (Mandatory) Position Type: Permanent CRITICAL REQUIREMENT - PLEASE READ BEFORE APPLYING: Due to the secure nature of the client's platform and infrastructure projects, this position strictly requires candidates to hold a currently active and live UK Security Clearance (SC or DV) . Candidates who do not currently possess this clearance, or whose clearance has lapsed, cannot be considered for this role. Please do not apply if you do not hold active SC or DV status. The Opportunity I am exclusively partnering with a pioneering, high-growth technology vendor specializing in secure, enterprise-level cloud platforms and AI-integrated software solutions. They engineer bespoke architectures that solve highly complex data, automation, and infrastructure challenges for specialized clients across secure sectors. As they expand their technical division, they are seeking a high-caliber Lead DevOps Engineer who can seamlessly balance technical architecture, strategic stakeholder alignment, and hands-on delivery. This is a dynamic, fast-paced role where you will play a pivotal part in scaling a modern DevSecOps function and fostering a high-performance engineering culture across their London hub. The Role & Responsibilities This position offers a fluid mix of team leadership, technical architecture, and hands-on systems engineering. Working on-site in London three days a week, you will lead an agile squad, driving continuous innovation and transforming complex customer requirements into resilient, secure platform solutions. Technical Vision & AI Delivery: Collaborate with senior engineering leadership to design and execute robust cloud infrastructure architectures, with a specific focus on deploying and scaling modern AI solutions. Team Leadership & Coaching: Act as a technical mentor and culture carrier, coaching a talented squad of engineers in modern DevSecOps best practices, automation, and continuous improvement. Client & Product Alignment: Interface directly with key clients and technical stakeholders to refine product definitions, troubleshoot complex platform issues, and ensure deliveries map directly to strategic goals. Architecture & API Integrity: Work alongside Product Managers and Delivery Leads to design clean, scalable microservices architectures utilizing open standards and robust API frameworks. Governance & Compliance: Maintain strict oversight of modern regulatory requirements, infrastructure compliance, and security frameworks to ensure total platform integrity. Pipeline & Resource Strategy: Actively evaluate the engineering roadmap to advise internal stakeholders on technical pipeline bottlenecks, risk mitigation, and optimal team resourcing levels. Requirements & Technical Expertise To be successful in this role, you must bring a blend of strong leadership capability, client-facing confidence, and deep technical breadth across modern cloud ecosystem toolchains. Essential Criteria: Clearance Status: A currently active and live UK SC or DV Clearance is non-negotiable. Technical Depth: Elite proficiency in managing and scaling cloud-native infrastructure, with deep expertise across AWS, Kubernetes, Docker, CI/CD pipelines, Git, and RESTful APIs. Leadership Track Record: Demonstrable experience operating in a Technical Lead, Infrastructure Architect, or Senior DevOps capacity-with the proven ability to build, scale, and mentor an engineering team. Agile & Start-Up Agility: A background thriving within fast-paced, high-growth, or start-up adjacent environments. You must be highly resilient to change and comfortable with fluid, reactive priorities. Hybrid Commute: The ability to work from the client's Central London office 3 days per week . Problem-Solving Mastery: Advanced troubleshooting capabilities with a pragmatic, solution-driven approach to mitigating risks across complex, secure deployments. Highly Desirable: Direct, hands-on experience deploying and running AI or Machine Learning workloads in a production environment. Holding an AWS Certified Solutions Architect (Associate or Professional) badge or an equivalent cloud certification. An entrepreneurial mindset with a natural inclination to challenge legacy prototypes and introduce alternative software methodologies. A relevant degree qualification in Computer Science, Software Engineering, or a related field. To Apply: If you hold a live, active SC or DV clearance , meet the technical criteria, and are comfortable with a 3-day-a-week London hybrid model, please apply with your CV today for an immediate, confidential briefing. Reminder: Applications without active UK national security clearance will be automatically rejected.
Jun 27, 2026
Full time
Lead DevOps Engineer (Hybrid - London) Location: London (Hybrid: 3 days per week on-site) Security Clearance Required: Active, live SC Clearance or DV Clearance (Mandatory) Position Type: Permanent CRITICAL REQUIREMENT - PLEASE READ BEFORE APPLYING: Due to the secure nature of the client's platform and infrastructure projects, this position strictly requires candidates to hold a currently active and live UK Security Clearance (SC or DV) . Candidates who do not currently possess this clearance, or whose clearance has lapsed, cannot be considered for this role. Please do not apply if you do not hold active SC or DV status. The Opportunity I am exclusively partnering with a pioneering, high-growth technology vendor specializing in secure, enterprise-level cloud platforms and AI-integrated software solutions. They engineer bespoke architectures that solve highly complex data, automation, and infrastructure challenges for specialized clients across secure sectors. As they expand their technical division, they are seeking a high-caliber Lead DevOps Engineer who can seamlessly balance technical architecture, strategic stakeholder alignment, and hands-on delivery. This is a dynamic, fast-paced role where you will play a pivotal part in scaling a modern DevSecOps function and fostering a high-performance engineering culture across their London hub. The Role & Responsibilities This position offers a fluid mix of team leadership, technical architecture, and hands-on systems engineering. Working on-site in London three days a week, you will lead an agile squad, driving continuous innovation and transforming complex customer requirements into resilient, secure platform solutions. Technical Vision & AI Delivery: Collaborate with senior engineering leadership to design and execute robust cloud infrastructure architectures, with a specific focus on deploying and scaling modern AI solutions. Team Leadership & Coaching: Act as a technical mentor and culture carrier, coaching a talented squad of engineers in modern DevSecOps best practices, automation, and continuous improvement. Client & Product Alignment: Interface directly with key clients and technical stakeholders to refine product definitions, troubleshoot complex platform issues, and ensure deliveries map directly to strategic goals. Architecture & API Integrity: Work alongside Product Managers and Delivery Leads to design clean, scalable microservices architectures utilizing open standards and robust API frameworks. Governance & Compliance: Maintain strict oversight of modern regulatory requirements, infrastructure compliance, and security frameworks to ensure total platform integrity. Pipeline & Resource Strategy: Actively evaluate the engineering roadmap to advise internal stakeholders on technical pipeline bottlenecks, risk mitigation, and optimal team resourcing levels. Requirements & Technical Expertise To be successful in this role, you must bring a blend of strong leadership capability, client-facing confidence, and deep technical breadth across modern cloud ecosystem toolchains. Essential Criteria: Clearance Status: A currently active and live UK SC or DV Clearance is non-negotiable. Technical Depth: Elite proficiency in managing and scaling cloud-native infrastructure, with deep expertise across AWS, Kubernetes, Docker, CI/CD pipelines, Git, and RESTful APIs. Leadership Track Record: Demonstrable experience operating in a Technical Lead, Infrastructure Architect, or Senior DevOps capacity-with the proven ability to build, scale, and mentor an engineering team. Agile & Start-Up Agility: A background thriving within fast-paced, high-growth, or start-up adjacent environments. You must be highly resilient to change and comfortable with fluid, reactive priorities. Hybrid Commute: The ability to work from the client's Central London office 3 days per week . Problem-Solving Mastery: Advanced troubleshooting capabilities with a pragmatic, solution-driven approach to mitigating risks across complex, secure deployments. Highly Desirable: Direct, hands-on experience deploying and running AI or Machine Learning workloads in a production environment. Holding an AWS Certified Solutions Architect (Associate or Professional) badge or an equivalent cloud certification. An entrepreneurial mindset with a natural inclination to challenge legacy prototypes and introduce alternative software methodologies. A relevant degree qualification in Computer Science, Software Engineering, or a related field. To Apply: If you hold a live, active SC or DV clearance , meet the technical criteria, and are comfortable with a 3-day-a-week London hybrid model, please apply with your CV today for an immediate, confidential briefing. Reminder: Applications without active UK national security clearance will be automatically rejected.
Searchability NS&D
Newcastle Upon Tyne, Tyne And Wear
PRINCIPAL DEVOPS ENGINEER- SC CLEARED PRINCIPAL DEVOPS ENGINEER- Permanent opportunity for a Principal DevOps Engineer with SC Clearance. - Salary up to £105,000 DOE - Hybrid opportunity with Newcastle based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for DevOps Engineers at principal level to join a top consultancy delivering cutting-edge solutions for industry-leading Public Sector and Defence clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an SC Clearance eligibility is required. THE PRINCIPAL DEVOPS ENGINEER- Active SC Clearance or SC Clearance eligibility - Newcastle Based or ability to travel to Newcastle.- Experience as in a Senior/ Principal DevOps/ Platform engineering role PRINCIPAL DEVOPS ENGINEER ESSENTIAL SKILLS- Strong Linux expertise (RHEL/CentOS) with experience supporting production systems- Git for version control and collaborative development (GitHub / GitLab)- AWS cloud infrastructure, ideally with Infrastructure as Code using Terraform- Kubernetes and container technologies (Docker) for modern platform environments- Experience working with CI/CD pipelines and automation tooling (e.g. Jenkins, Bamboo)- Strong understanding of modern platform architecture, microservices and cloud-native systems- Good communication skills and ability to provide technical leadership. TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSDEVOPS ENGINEER, DEVOPS, SITE RELIABILITY ENGINEER, PLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, SC CLEARANCE, NSD
Jun 27, 2026
Full time
PRINCIPAL DEVOPS ENGINEER- SC CLEARED PRINCIPAL DEVOPS ENGINEER- Permanent opportunity for a Principal DevOps Engineer with SC Clearance. - Salary up to £105,000 DOE - Hybrid opportunity with Newcastle based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for DevOps Engineers at principal level to join a top consultancy delivering cutting-edge solutions for industry-leading Public Sector and Defence clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an SC Clearance eligibility is required. THE PRINCIPAL DEVOPS ENGINEER- Active SC Clearance or SC Clearance eligibility - Newcastle Based or ability to travel to Newcastle.- Experience as in a Senior/ Principal DevOps/ Platform engineering role PRINCIPAL DEVOPS ENGINEER ESSENTIAL SKILLS- Strong Linux expertise (RHEL/CentOS) with experience supporting production systems- Git for version control and collaborative development (GitHub / GitLab)- AWS cloud infrastructure, ideally with Infrastructure as Code using Terraform- Kubernetes and container technologies (Docker) for modern platform environments- Experience working with CI/CD pipelines and automation tooling (e.g. Jenkins, Bamboo)- Strong understanding of modern platform architecture, microservices and cloud-native systems- Good communication skills and ability to provide technical leadership. TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSDEVOPS ENGINEER, DEVOPS, SITE RELIABILITY ENGINEER, PLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, SC CLEARANCE, NSD
PRINCIPAL DEVOPS ENGINEER- SC CLEARED PRINCIPAL DEVOPS ENGINEER- Permanent opportunity for a Principal DevOps Engineer with SC Clearance. - Salary up to £110,000 DOE - Hybrid opportunity with London based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for DevOps Engineers at principal level to join a top consultancy delivering cutting-edge solutions for industry-leading Public Sector and Defence clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an SC Clearance eligibility is required. THE PRINCIPAL DEVOPS ENGINEER- Active SC Clearance or SC Clearance eligibility - London Based or ability to travel to London.- Experience as in a Senior/ Principal DevOps/ Platform engineering role PRINCIPAL DEVOPS ENGINEER ESSENTIAL SKILLS- Strong Linux expertise (RHEL/CentOS) with experience supporting production systems- Git for version control and collaborative development (GitHub / GitLab)- AWS cloud infrastructure, ideally with Infrastructure as Code using Terraform- Kubernetes and container technologies (Docker) for modern platform environments- Experience working with CI/CD pipelines and automation tooling (e.g. Jenkins, Bamboo)- Strong understanding of modern platform architecture, microservices and cloud-native systems- Good communication skills and ability to provide technical leadership. TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSDEVOPS ENGINEER, DEVOPS, SITE RELIABILITY ENGINEER, PLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, SC CLEARANCE, NSD
Jun 27, 2026
Full time
PRINCIPAL DEVOPS ENGINEER- SC CLEARED PRINCIPAL DEVOPS ENGINEER- Permanent opportunity for a Principal DevOps Engineer with SC Clearance. - Salary up to £110,000 DOE - Hybrid opportunity with London based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for DevOps Engineers at principal level to join a top consultancy delivering cutting-edge solutions for industry-leading Public Sector and Defence clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an SC Clearance eligibility is required. THE PRINCIPAL DEVOPS ENGINEER- Active SC Clearance or SC Clearance eligibility - London Based or ability to travel to London.- Experience as in a Senior/ Principal DevOps/ Platform engineering role PRINCIPAL DEVOPS ENGINEER ESSENTIAL SKILLS- Strong Linux expertise (RHEL/CentOS) with experience supporting production systems- Git for version control and collaborative development (GitHub / GitLab)- AWS cloud infrastructure, ideally with Infrastructure as Code using Terraform- Kubernetes and container technologies (Docker) for modern platform environments- Experience working with CI/CD pipelines and automation tooling (e.g. Jenkins, Bamboo)- Strong understanding of modern platform architecture, microservices and cloud-native systems- Good communication skills and ability to provide technical leadership. TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSDEVOPS ENGINEER, DEVOPS, SITE RELIABILITY ENGINEER, PLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, SC CLEARANCE, NSD
PRINCIPAL DEVOPS ENGINEER- SC CLEARED PRINCIPAL DEVOPS ENGINEER- Permanent opportunity for a Principal DevOps Engineer with SC Clearance. - Salary up to £105,000 DOE - Hybrid opportunity with Manchester based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for DevOps Engineers at principal level to join a top consultancy delivering cutting-edge solutions for industry-leading Public Sector and Defence clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an SC Clearance eligibility is required. THE PRINCIPAL DEVOPS ENGINEER- Active SC Clearance or SC Clearance eligibility - Manchester Based or ability to travel to Manchester.- Experience as in a Senior/ Principal DevOps/ Platform engineering role PRINCIPAL DEVOPS ENGINEER ESSENTIAL SKILLS- Strong Linux expertise (RHEL/CentOS) with experience supporting production systems- Git for version control and collaborative development (GitHub / GitLab)- AWS cloud infrastructure, ideally with Infrastructure as Code using Terraform- Kubernetes and container technologies (Docker) for modern platform environments- Experience working with CI/CD pipelines and automation tooling (e.g. Jenkins, Bamboo)- Strong understanding of modern platform architecture, microservices and cloud-native systems- Good communication skills and ability to provide technical leadership. TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSDEVOPS ENGINEER, DEVOPS, SITE RELIABILITY ENGINEER, PLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, SC CLEARANCE, NSD
Jun 27, 2026
Full time
PRINCIPAL DEVOPS ENGINEER- SC CLEARED PRINCIPAL DEVOPS ENGINEER- Permanent opportunity for a Principal DevOps Engineer with SC Clearance. - Salary up to £105,000 DOE - Hybrid opportunity with Manchester based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for DevOps Engineers at principal level to join a top consultancy delivering cutting-edge solutions for industry-leading Public Sector and Defence clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an SC Clearance eligibility is required. THE PRINCIPAL DEVOPS ENGINEER- Active SC Clearance or SC Clearance eligibility - Manchester Based or ability to travel to Manchester.- Experience as in a Senior/ Principal DevOps/ Platform engineering role PRINCIPAL DEVOPS ENGINEER ESSENTIAL SKILLS- Strong Linux expertise (RHEL/CentOS) with experience supporting production systems- Git for version control and collaborative development (GitHub / GitLab)- AWS cloud infrastructure, ideally with Infrastructure as Code using Terraform- Kubernetes and container technologies (Docker) for modern platform environments- Experience working with CI/CD pipelines and automation tooling (e.g. Jenkins, Bamboo)- Strong understanding of modern platform architecture, microservices and cloud-native systems- Good communication skills and ability to provide technical leadership. TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSDEVOPS ENGINEER, DEVOPS, SITE RELIABILITY ENGINEER, PLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, SC CLEARANCE, NSD
PRINCIPAL DEVOPS ENGINEER- SC CLEARED PRINCIPAL DEVOPS ENGINEER- Permanent opportunity for a Principal DevOps Engineer with SC Clearance. - Salary up to £105,000 DOE - Hybrid opportunity with Leeds based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for DevOps Engineers at principal level to join a top consultancy delivering cutting-edge solutions for industry-leading Public Sector and Defence clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an SC Clearance eligibility is required. THE PRINCIPAL DEVOPS ENGINEER- Active SC Clearance or SC Clearance eligibility - Leeds Based or ability to travel to Leeds.- Experience as in a Senior/ Principal DevOps/ Platform engineering role PRINCIPAL DEVOPS ENGINEER ESSENTIAL SKILLS- Strong Linux expertise (RHEL/CentOS) with experience supporting production systems- Git for version control and collaborative development (GitHub / GitLab)- AWS cloud infrastructure, ideally with Infrastructure as Code using Terraform- Kubernetes and container technologies (Docker) for modern platform environments- Experience working with CI/CD pipelines and automation tooling (e.g. Jenkins, Bamboo)- Strong understanding of modern platform architecture, microservices and cloud-native systems- Good communication skills and ability to provide technical leadership. TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSDEVOPS ENGINEER, DEVOPS, SITE RELIABILITY ENGINEER, PLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, SC CLEARANCE, NSD
Jun 27, 2026
Full time
PRINCIPAL DEVOPS ENGINEER- SC CLEARED PRINCIPAL DEVOPS ENGINEER- Permanent opportunity for a Principal DevOps Engineer with SC Clearance. - Salary up to £105,000 DOE - Hybrid opportunity with Leeds based offices - To apply, please call Laura Jackson on , or email with an up-to-date CV. WHO ARE WE?We're hiring for DevOps Engineers at principal level to join a top consultancy delivering cutting-edge solutions for industry-leading Public Sector and Defence clients. You'll have the opportunity to work across multiple high-impact, innovative and mission-critical projects, shaping solutions that make a real difference. Due to the sensitive nature of the work, an SC Clearance eligibility is required. THE PRINCIPAL DEVOPS ENGINEER- Active SC Clearance or SC Clearance eligibility - Leeds Based or ability to travel to Leeds.- Experience as in a Senior/ Principal DevOps/ Platform engineering role PRINCIPAL DEVOPS ENGINEER ESSENTIAL SKILLS- Strong Linux expertise (RHEL/CentOS) with experience supporting production systems- Git for version control and collaborative development (GitHub / GitLab)- AWS cloud infrastructure, ideally with Infrastructure as Code using Terraform- Kubernetes and container technologies (Docker) for modern platform environments- Experience working with CI/CD pipelines and automation tooling (e.g. Jenkins, Bamboo)- Strong understanding of modern platform architecture, microservices and cloud-native systems- Good communication skills and ability to provide technical leadership. TO BE CONSIDERED:Please either apply through this advert or emailing me directly on . For further information please call me: / . By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLSDEVOPS ENGINEER, DEVOPS, SITE RELIABILITY ENGINEER, PLATFROM ENGINEER, PLATFROM, CLOUD, AWS, AWS CLOUD, AWS ENGINEER, ANSIBLE, TERRAFORM, CLOUD SUPPORT, CLOUD INFRASTRUCTURE, DEFENCE, NATIONAL SECURITY, DV CLEARED, DV CLEARANCE, SECURITY CLEARED, SC CLEARANCE, NSD
Position: 2nd Line Engineer Location: Abingdon Salary: 37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc Group policy/Intune policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 27, 2026
Full time
Position: 2nd Line Engineer Location: Abingdon Salary: 37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc Group policy/Intune policy management - deployment or management INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
DevOps Lead - AI-Enabled Software Engineering Location: Reading (Hybrid) Permanent We are seeking an experienced and hands-on DevOps Lead to join a leading digital infrastructure organisation undergoing significant technology transformation. This is a unique opportunity to lead a high-performing software engineering team while driving the adoption of AI-assisted development practices across the software delivery lifecycle. As DevOps Lead, you will be responsible for setting the technical direction, owning the engineering roadmap, and ensuring the successful delivery and ongoing support of bespoke cloud-based applications. You will combine strong leadership capabilities with hands-on software development experience, leveraging modern AI-powered engineering tools to improve delivery speed, quality, and developer productivity. The Opportunity You will lead an Agile software development team comprising engineers, analysts, and QA specialists responsible for building and maintaining business-critical applications for internal users, customers, and external partners. This role offers the opportunity to shape engineering best practices, modernise development processes, and drive innovation through AI-enabled software delivery. Key Responsibilities Leadership & Delivery Lead and mentor a cross-functional software development team in an Agile environment. Define and execute the technical roadmap, ensuring alignment with business objectives. Drive the successful delivery of cloud-based applications and digital initiatives. Collaborate closely with business stakeholders to manage priorities, expectations, risks, and dependencies. Ensure projects are delivered on time, within scope, and to a high standard of quality. Technical Ownership Own the end-to-end technology stack including frontend, backend, APIs, databases, cloud infrastructure, and CI/CD pipelines. Ensure solutions align with enterprise architecture, scalability, performance, and security standards. Champion DevOps best practices including automation, monitoring, observability, and operational excellence. Maintain robust security controls, vulnerability management, and compliance standards. AI-Assisted Engineering Act as a hands-on contributor to software development activities. Drive adoption of AI-assisted coding tools such as GitHub Copilot, Cursor, and code generation platforms. Establish best practices for safe, secure, and effective AI-assisted development. Embed AI-enabled workflows across design, coding, testing, documentation, and knowledge management. Ensure AI-generated outputs meet engineering, security, and architectural standards. Evaluate emerging AI technologies and identify opportunities to enhance engineering productivity and delivery capability. Skills & Experience Required Proven experience leading software engineering or DevOps teams. Strong background delivering cloud-native applications within Agile environments. Experience with public cloud platforms including AWS, Azure, or GCP. Strong understanding of full-stack development, APIs, databases, and software architecture. Expertise with source control, CI/CD automation, and DevOps tooling such as Git, Jenkins, Jira, Azure DevOps, or similar technologies. Experience implementing monitoring, observability, and operational support practices. Excellent stakeholder management and communication skills. Demonstrated experience using AI-assisted development tools and integrating them into engineering workflows. Desirable Experience Experience establishing AI governance and secure AI development standards. Exposure to integrating AI tooling into CI/CD pipelines and software delivery processes. Understanding of prompt engineering, code validation, and AI risk management. Experience working within highly regulated or security-conscious environments. Qualifications Degree in Computer Science, Software Engineering, Computer Systems, Electronic Engineering, or a related discipline. Why Apply? This is an opportunity to play a key role in shaping the future of software engineering within a technology-driven organisation. You'll have the autonomy to influence technical strategy, lead a talented team, and drive the adoption of cutting-edge AI-assisted development practices while delivering solutions that have a significant business impact. Project People is acting as an Employment Agency in relation to this vacancy.
Jun 27, 2026
Full time
DevOps Lead - AI-Enabled Software Engineering Location: Reading (Hybrid) Permanent We are seeking an experienced and hands-on DevOps Lead to join a leading digital infrastructure organisation undergoing significant technology transformation. This is a unique opportunity to lead a high-performing software engineering team while driving the adoption of AI-assisted development practices across the software delivery lifecycle. As DevOps Lead, you will be responsible for setting the technical direction, owning the engineering roadmap, and ensuring the successful delivery and ongoing support of bespoke cloud-based applications. You will combine strong leadership capabilities with hands-on software development experience, leveraging modern AI-powered engineering tools to improve delivery speed, quality, and developer productivity. The Opportunity You will lead an Agile software development team comprising engineers, analysts, and QA specialists responsible for building and maintaining business-critical applications for internal users, customers, and external partners. This role offers the opportunity to shape engineering best practices, modernise development processes, and drive innovation through AI-enabled software delivery. Key Responsibilities Leadership & Delivery Lead and mentor a cross-functional software development team in an Agile environment. Define and execute the technical roadmap, ensuring alignment with business objectives. Drive the successful delivery of cloud-based applications and digital initiatives. Collaborate closely with business stakeholders to manage priorities, expectations, risks, and dependencies. Ensure projects are delivered on time, within scope, and to a high standard of quality. Technical Ownership Own the end-to-end technology stack including frontend, backend, APIs, databases, cloud infrastructure, and CI/CD pipelines. Ensure solutions align with enterprise architecture, scalability, performance, and security standards. Champion DevOps best practices including automation, monitoring, observability, and operational excellence. Maintain robust security controls, vulnerability management, and compliance standards. AI-Assisted Engineering Act as a hands-on contributor to software development activities. Drive adoption of AI-assisted coding tools such as GitHub Copilot, Cursor, and code generation platforms. Establish best practices for safe, secure, and effective AI-assisted development. Embed AI-enabled workflows across design, coding, testing, documentation, and knowledge management. Ensure AI-generated outputs meet engineering, security, and architectural standards. Evaluate emerging AI technologies and identify opportunities to enhance engineering productivity and delivery capability. Skills & Experience Required Proven experience leading software engineering or DevOps teams. Strong background delivering cloud-native applications within Agile environments. Experience with public cloud platforms including AWS, Azure, or GCP. Strong understanding of full-stack development, APIs, databases, and software architecture. Expertise with source control, CI/CD automation, and DevOps tooling such as Git, Jenkins, Jira, Azure DevOps, or similar technologies. Experience implementing monitoring, observability, and operational support practices. Excellent stakeholder management and communication skills. Demonstrated experience using AI-assisted development tools and integrating them into engineering workflows. Desirable Experience Experience establishing AI governance and secure AI development standards. Exposure to integrating AI tooling into CI/CD pipelines and software delivery processes. Understanding of prompt engineering, code validation, and AI risk management. Experience working within highly regulated or security-conscious environments. Qualifications Degree in Computer Science, Software Engineering, Computer Systems, Electronic Engineering, or a related discipline. Why Apply? This is an opportunity to play a key role in shaping the future of software engineering within a technology-driven organisation. You'll have the autonomy to influence technical strategy, lead a talented team, and drive the adoption of cutting-edge AI-assisted development practices while delivering solutions that have a significant business impact. Project People is acting as an Employment Agency in relation to this vacancy.
Job title: Lead Infrastructure Automation Engineer (on perm and Cloud) Contract: 6 Months -possibility for extension Location: London HEX - 3 days a week Rate: Competitive day rate (Inside IR35) Working pattern: Full time Are you ready to take the lead in revolutionising infrastructure automation? Our client, a dynamic and innovative organisation, is on the lookout for a passionate Infrastructure Automation Engineer Lead - VP to spearhead their ambitious automation initiative across all infrastructure functions. This is your chance to drive significant change and enhance the efficiency of global operations! About the Role: As the Infrastructure Automation Engineer Lead, you will play a pivotal role in accelerating the adoption of infrastructure-as-code and automation solutions. Your expertise will help shape modern tooling strategies, ensuring scalable and repeatable automation solutions across various infrastructure domains. What We're Looking For: Expertise in Automation: Proven experience with Infrastructure Automation, Infrastructure-as-Code, and automation solutions. Technical Proficiency: Strong skills in Ansible, Terraform, Python, and cloud technologies. Transformation / Deployment : on perm and Cloud DevSecOps Knowledge: Familiarity with compliance and security practises in automation. Collaborative Spirit: Ability to manage relationships across teams and regions, facilitating effective communication and cooperation. Adaptability: Preparedness to work during unsociable hours and be available for escalations when needed. Key Responsibilities: Lead Automation Initiatives: Drive automation supporting 3000 servers and services globally. Collaborative Design: Work closely with infrastructure SMEs, SREs, DevOps teams, and security to create reusable automation frameworks. Innovative Solutions: Design, build, and maintain automation workflows and IaC modules using tools like Ansible, Terraform, and Python. standardisation Advocate: Promote standardisation of automation practises across platform teams for consistency and reuse. Transformative Collaboration: Partner with Development, Security, and Global Infrastructure teams to replace manual processes with scalable automated solutions. Roadmap Delivery: Contribute to the Infrastructure Automation Programme, achieving defined roadmaps and KPIs. Security Compliance: Ensure all automation solutions meet stringent security and compliance requirements. Why Join Us? Transformational Impact: Be at the forefront of an essential initiative that enhances operational efficiency and resilience. Team Environment: Work within a dedicated team that values collaboration and innovation. Career Growth: Opportunities for ongoing development of technical skills and career advancement within a forward-thinking organisation. If you're excited about leading the charge in infrastructure automation and are ready to make a tangible impact, we would love to hear from you! Join our client on this exhilarating journey towards technological excellence. Apply Now! Your future begins here, where innovation meets opportunity! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Jun 27, 2026
Contractor
Job title: Lead Infrastructure Automation Engineer (on perm and Cloud) Contract: 6 Months -possibility for extension Location: London HEX - 3 days a week Rate: Competitive day rate (Inside IR35) Working pattern: Full time Are you ready to take the lead in revolutionising infrastructure automation? Our client, a dynamic and innovative organisation, is on the lookout for a passionate Infrastructure Automation Engineer Lead - VP to spearhead their ambitious automation initiative across all infrastructure functions. This is your chance to drive significant change and enhance the efficiency of global operations! About the Role: As the Infrastructure Automation Engineer Lead, you will play a pivotal role in accelerating the adoption of infrastructure-as-code and automation solutions. Your expertise will help shape modern tooling strategies, ensuring scalable and repeatable automation solutions across various infrastructure domains. What We're Looking For: Expertise in Automation: Proven experience with Infrastructure Automation, Infrastructure-as-Code, and automation solutions. Technical Proficiency: Strong skills in Ansible, Terraform, Python, and cloud technologies. Transformation / Deployment : on perm and Cloud DevSecOps Knowledge: Familiarity with compliance and security practises in automation. Collaborative Spirit: Ability to manage relationships across teams and regions, facilitating effective communication and cooperation. Adaptability: Preparedness to work during unsociable hours and be available for escalations when needed. Key Responsibilities: Lead Automation Initiatives: Drive automation supporting 3000 servers and services globally. Collaborative Design: Work closely with infrastructure SMEs, SREs, DevOps teams, and security to create reusable automation frameworks. Innovative Solutions: Design, build, and maintain automation workflows and IaC modules using tools like Ansible, Terraform, and Python. standardisation Advocate: Promote standardisation of automation practises across platform teams for consistency and reuse. Transformative Collaboration: Partner with Development, Security, and Global Infrastructure teams to replace manual processes with scalable automated solutions. Roadmap Delivery: Contribute to the Infrastructure Automation Programme, achieving defined roadmaps and KPIs. Security Compliance: Ensure all automation solutions meet stringent security and compliance requirements. Why Join Us? Transformational Impact: Be at the forefront of an essential initiative that enhances operational efficiency and resilience. Team Environment: Work within a dedicated team that values collaboration and innovation. Career Growth: Opportunities for ongoing development of technical skills and career advancement within a forward-thinking organisation. If you're excited about leading the charge in infrastructure automation and are ready to make a tangible impact, we would love to hear from you! Join our client on this exhilarating journey towards technological excellence. Apply Now! Your future begins here, where innovation meets opportunity! Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Senior Cloud Engineer / Azure / DevOps / Cloud / Cardiff / Hybrid / Permanent Vivo Talent is working with an organisation who have been growing rapidly over the last 9-months and are now looking for a Senior Cloud Engineer to join their team delivering a large-scale Azure transformation. This is an excellent opportunity for a hands-on Azure specialist who thrives on designing, building and modernising cloud environments. You'll play a key role in helping organisation re-platform and re-provision critical infrastructure while driving cloud adoption through automation, DevOps practices and Infrastructure as Code. What You'll Be Doing Designing, implementing and optimising Azure cloud infrastructure. Leading cloud migration, re-platforming and re-provisioning initiatives. Building and maintaining Infrastructure as Code using Bicep and/or Terraform. Developing and improving Azure DevOps CI/CD pipelines. Supporting containerisation strategies using Docker and Kubernetes technologies. Automating deployment processes and operational workflows. Essential Skills & Experience Strong hands-on experience with Microsoft Azure. Experience building and managing Azure DevOps pipelines. Strong Infrastructure as Code experience using Bicep and/or Terraform. Experience with containerisation technologies such as Docker and Kubernetes. Strong automation and scripting skills. If you're an Azure specialist with a passion for cloud engineering, automation and modern platform technologies, we'd love to hear from you. Senior Cloud Engineer / Azure / DevOps / Cloud / Cardiff / Hybrid / Permanent Senior Cloud Engineer / Azure / DevOps / Cloud / Cardiff / Hybrid / Permanent Senior Cloud Engineer / Azure / DevOps / Cloud / Cardiff / Hybrid / Permanent
Jun 26, 2026
Full time
Senior Cloud Engineer / Azure / DevOps / Cloud / Cardiff / Hybrid / Permanent Vivo Talent is working with an organisation who have been growing rapidly over the last 9-months and are now looking for a Senior Cloud Engineer to join their team delivering a large-scale Azure transformation. This is an excellent opportunity for a hands-on Azure specialist who thrives on designing, building and modernising cloud environments. You'll play a key role in helping organisation re-platform and re-provision critical infrastructure while driving cloud adoption through automation, DevOps practices and Infrastructure as Code. What You'll Be Doing Designing, implementing and optimising Azure cloud infrastructure. Leading cloud migration, re-platforming and re-provisioning initiatives. Building and maintaining Infrastructure as Code using Bicep and/or Terraform. Developing and improving Azure DevOps CI/CD pipelines. Supporting containerisation strategies using Docker and Kubernetes technologies. Automating deployment processes and operational workflows. Essential Skills & Experience Strong hands-on experience with Microsoft Azure. Experience building and managing Azure DevOps pipelines. Strong Infrastructure as Code experience using Bicep and/or Terraform. Experience with containerisation technologies such as Docker and Kubernetes. Strong automation and scripting skills. If you're an Azure specialist with a passion for cloud engineering, automation and modern platform technologies, we'd love to hear from you. Senior Cloud Engineer / Azure / DevOps / Cloud / Cardiff / Hybrid / Permanent Senior Cloud Engineer / Azure / DevOps / Cloud / Cardiff / Hybrid / Permanent Senior Cloud Engineer / Azure / DevOps / Cloud / Cardiff / Hybrid / Permanent
We're supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform. This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35 - Hybrid working 1-2 days per month on site - 3 - 6 Month contract The Role (Outside IR35) You will be responsible for maintaining and supporting a live Amazon Connect estate while leading a structured handover. Alongside BAU responsibilities, you will contribute to the transition into a new contact centre platform (CXone), ensuring continuity and a well-documented, supportable environment. Key Responsibilities Provide day-to-day support across Amazon Connect voice, email and chat channels Manage BAU activity, including incidents, defects, backlog and incomplete deliverables Take ownership of the platform through a structured handover and knowledge capture Produce and enhance technical documentation, including: Contact flows / IVR logic Routing and queue configuration Integration architecture Carry out hands-on engineering tasks including: Configuration changes Debugging and issue resolution System optimisation Support transition activity, including: Understanding current AWS configurations Mapping functionality to the target platform Supporting dual-running / coexistence where required Essential Skills & Experience Strong hands-on experience with AWS solution development Proven expertise in Amazon Connect, including: Contact flow and IVR development Queue and routing logic Multi-channel configuration (voice, email, chat) Solid experience in system design and architecture Strong troubleshooting and optimisation capability within live environments Experience working with APIs and integration patterns, including troubleshooting orchestration issues Familiarity with Terraform and working with Infrastructure as Code Exposure to LLM / conversational AI / chatbot configuration Technology Environment AWS Services Amazon Connect AWS Lambda EC2, S3, RDS, DynamoDB CloudWatch API Gateway Integration & Architecture REST APIs Event-driven architectures Service integration / orchestration Contact Centre IVR / contact flows Routing & queue management Agent configuration Automation Terraform (Infrastructure as Code) What We're Looking For A hands-on engineer, not just advisory Comfortable taking over partially documented or consultant-built solutions Strong experience balancing: Live service support Defect/backlog resolution Transition delivery Demonstrable expertise in: Technical documentation Knowledge transfer Handover execution Confident communicator across both technical and operational stakeholders What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 26, 2026
Contractor
We're supporting a major programme seeking an experienced AWS Contact Centre Engineer to take ownership of an existing Amazon Connect environment while supporting a transition to a new contact centre platform. This is a hands-on contract role where you will play a critical part in stabilising live services, capturing technical knowledge, and ensuring a smooth platform transition.- Outside IR35 - Hybrid working 1-2 days per month on site - 3 - 6 Month contract The Role (Outside IR35) You will be responsible for maintaining and supporting a live Amazon Connect estate while leading a structured handover. Alongside BAU responsibilities, you will contribute to the transition into a new contact centre platform (CXone), ensuring continuity and a well-documented, supportable environment. Key Responsibilities Provide day-to-day support across Amazon Connect voice, email and chat channels Manage BAU activity, including incidents, defects, backlog and incomplete deliverables Take ownership of the platform through a structured handover and knowledge capture Produce and enhance technical documentation, including: Contact flows / IVR logic Routing and queue configuration Integration architecture Carry out hands-on engineering tasks including: Configuration changes Debugging and issue resolution System optimisation Support transition activity, including: Understanding current AWS configurations Mapping functionality to the target platform Supporting dual-running / coexistence where required Essential Skills & Experience Strong hands-on experience with AWS solution development Proven expertise in Amazon Connect, including: Contact flow and IVR development Queue and routing logic Multi-channel configuration (voice, email, chat) Solid experience in system design and architecture Strong troubleshooting and optimisation capability within live environments Experience working with APIs and integration patterns, including troubleshooting orchestration issues Familiarity with Terraform and working with Infrastructure as Code Exposure to LLM / conversational AI / chatbot configuration Technology Environment AWS Services Amazon Connect AWS Lambda EC2, S3, RDS, DynamoDB CloudWatch API Gateway Integration & Architecture REST APIs Event-driven architectures Service integration / orchestration Contact Centre IVR / contact flows Routing & queue management Agent configuration Automation Terraform (Infrastructure as Code) What We're Looking For A hands-on engineer, not just advisory Comfortable taking over partially documented or consultant-built solutions Strong experience balancing: Live service support Defect/backlog resolution Transition delivery Demonstrable expertise in: Technical documentation Knowledge transfer Handover execution Confident communicator across both technical and operational stakeholders What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Software Engineer, AI Location: London (Hybrid: 2 days in office, 3 days remote) Position Type: Permanent Are you a seasoned software engineer passionate about pushing the boundaries of what's possible with Generative AI? We are a leading global provider of financial information services, insights, data, and analytics. We are currently seeking a Senior Software Engineer, AI to join our team in London. In this role, you will drive high-impact AI initiatives, design production-ready generative AI platforms, and build scalable, enterprise-grade solutions that shape the future of global markets. What We Offer Transformative AI Impact: Design and deploy production-ready GenAI platforms, multi-agent systems, and intelligent automation that reshape products in real-time. Cutting-Edge Tech Stack: Experiment with the latest LLMs, architect RAG implementations, design sophisticated agentic systems, and develop Model Context Protocol (MCP) servers. Enterprise Scale: Build GenAI solutions across multiple business units while creating unified patterns and reusable component frameworks. Dynamic Culture: Work at the intersection of advanced engineering and product development within a collaborative, innovation-driven environment. We'll Count on You To Lead GenAI Development: Spearhead the creation of enterprise chatbot platforms, evaluation frameworks, agentic workflows, RAG architectures, and MCP implementations. Pioneer Innovation: Act as a hands-on engineer bridging the gap between research breakthroughs and production-ready capabilities to generate tangible business value. Build Robust Infrastructure: Develop enterprise-scale APIs (FastAPI) and architect comprehensive cloud-based AI infrastructure on AWS/Azure optimized for scalability and performance. Demonstrate Full-Stack Excellence: Apply your expertise across the entire technology stack to seamlessly integrate AI capabilities into user-facing products and backend systems. What You Need to Have Experience: 7+ years of professional experience designing, developing, and deploying production-grade applications, with 5+ years specifically in full-stack enterprise software engineering. Core Skills: Advanced Python programming with strong backend development capabilities. AI Expertise: Proven experience developing and deploying intelligent conversational AI systems using RAG architectures, Model Context Protocol (MCP), AI-enabled search, vector databases, and LLM integration. Frameworks: Hands-on experience building GenAI applications using LangChain and LangGraph (agent architecture design, state management, and graph-based workflow orchestration). ML & Cloud Ecosystems: Solid understanding of ML algorithms, FastAPI, PyTorch/TensorFlow, MLflow, MLOps practices, containerization (Docker, Kubernetes/AWS EKS), and cloud services (AWS Bedrock, SageMaker, Azure AI Search). Soft Skills: Excellent communication and collaboration skills, with the ability to translate complex technical concepts for diverse, cross-functional stakeholders. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 26, 2026
Full time
Senior Software Engineer, AI Location: London (Hybrid: 2 days in office, 3 days remote) Position Type: Permanent Are you a seasoned software engineer passionate about pushing the boundaries of what's possible with Generative AI? We are a leading global provider of financial information services, insights, data, and analytics. We are currently seeking a Senior Software Engineer, AI to join our team in London. In this role, you will drive high-impact AI initiatives, design production-ready generative AI platforms, and build scalable, enterprise-grade solutions that shape the future of global markets. What We Offer Transformative AI Impact: Design and deploy production-ready GenAI platforms, multi-agent systems, and intelligent automation that reshape products in real-time. Cutting-Edge Tech Stack: Experiment with the latest LLMs, architect RAG implementations, design sophisticated agentic systems, and develop Model Context Protocol (MCP) servers. Enterprise Scale: Build GenAI solutions across multiple business units while creating unified patterns and reusable component frameworks. Dynamic Culture: Work at the intersection of advanced engineering and product development within a collaborative, innovation-driven environment. We'll Count on You To Lead GenAI Development: Spearhead the creation of enterprise chatbot platforms, evaluation frameworks, agentic workflows, RAG architectures, and MCP implementations. Pioneer Innovation: Act as a hands-on engineer bridging the gap between research breakthroughs and production-ready capabilities to generate tangible business value. Build Robust Infrastructure: Develop enterprise-scale APIs (FastAPI) and architect comprehensive cloud-based AI infrastructure on AWS/Azure optimized for scalability and performance. Demonstrate Full-Stack Excellence: Apply your expertise across the entire technology stack to seamlessly integrate AI capabilities into user-facing products and backend systems. What You Need to Have Experience: 7+ years of professional experience designing, developing, and deploying production-grade applications, with 5+ years specifically in full-stack enterprise software engineering. Core Skills: Advanced Python programming with strong backend development capabilities. AI Expertise: Proven experience developing and deploying intelligent conversational AI systems using RAG architectures, Model Context Protocol (MCP), AI-enabled search, vector databases, and LLM integration. Frameworks: Hands-on experience building GenAI applications using LangChain and LangGraph (agent architecture design, state management, and graph-based workflow orchestration). ML & Cloud Ecosystems: Solid understanding of ML algorithms, FastAPI, PyTorch/TensorFlow, MLflow, MLOps practices, containerization (Docker, Kubernetes/AWS EKS), and cloud services (AWS Bedrock, SageMaker, Azure AI Search). Soft Skills: Excellent communication and collaboration skills, with the ability to translate complex technical concepts for diverse, cross-functional stakeholders. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!
Jun 25, 2026
Full time
Azure, AKS, Microsoft, Cloud Computing, IaC, Terraform, Ansible, PowerShell, C#, Azure DevOps, Kubernetes, Containerisation, CI/CD, Automation ACCELERATE YOUR CLOUD CAREER Salary 37K- 70K basic + excellent bens + incentivised training on offer. Our client continues to grow their Cloud teams and needs additional permanent recruits to join them for Summer/Autumn 2026 as their business grows further The ideal candidate will have an Infrastructure Engineering background (3rd/4th line infrastructure support, servers, data centres rather than offcie365 support / or 1st/2nd like support of Azure) 12 months minimum experience in Azure Infrastructures around implementations and support needed, coupled with the following: Terraform and automation Azure DevOps tools & processes Nice to have will include Azure Kubernetes Service Containerisation/Platform skills Experience within the financial services sector is useful (due to nature of projects) but not essential. Some completed Azure certifications would be expected (AZ104, AZ900 etc) to show your desire to work in this space These are permanent roles only. These are NOT AWS or GCP cloud roles, and only Azure experience is considered. THE ROLES ARE HYBRID AND HAVE A NEED TO BE IN A LONDON OFFICE 1-2 DAYS A WEEK. This is an ESSENTIAL REQUIREMENT. There is no visa sponsorship or visa transfer support on offer, sadly. 5 years UK residency ESSENTIAL due to financial checks needed. 5 years UK work experience ESSENTIAL. Project work is financial sector-based, with the opportunity to work in SpecOps, Professional Services Teams. What's in it for you? A good base salary (Yes, there is a salary range, but it depends on the level of your expertise). Own lab. Continuous incentivised cloud training. Holiday, Pension, Medical, Death in Service etc. Expectation to undertake certification. You will also work with a highly respected, technically skilled cloud team with years of Azure expertise. Potential to step up into tech lead, SME, and mentor roles too. Interested? Please do get in touch with Karen Burke today!
Join a leading independent technology and services provider as a VMware Cloud Foundation (VCF) Consultant/Specialist Engineer Location: Hybrid - London (Blackfriars), Hatfield + UK client sites Duration: Initial [6-12 months] + strong extension pipeline Start: ASAP Clearance: SC Cleared or eligible Key Requirements We're working with a leading global IT services provider, who are significantly scaling their VMware Cloud Foundation (VCF) capabilities.This is not a BAU role, you'll be delivering project-based VCF solutions across multiple enterprise clients, supporting large-scale cloud and infrastructure transformation programmes.With a strong pipeline of work already secured, this offers long-term contract stability, exposure to cutting-edge VCF9 environments, and the opportunity to work across multiple enterprise landscapes. Key Responsibility Leading and supporting VMware Cloud Foundation (VCF) deployments, upgrades, and optimisation Delivering end-to-end project life cycle work across enterprise clients Driving automation and modernisation using current tooling Working within engineering teams on customer-facing engagements Contributing to cloud transformation initiatives across multiple environments What We're Looking For Essential Strong hands-on experience with VMware Cloud Foundation (VCF 5.x or VCF9) VCP-VCF certified (or actively working towards VCF9 certification) Proven experience delivering VMware solutions in enterprise environments Strong stakeholder communication and client-facing delivery capability Desirable Experience with automation tooling and infrastructure Scripting Exposure to multi-client consultancy/project environments Working Model & Benefits Hybrid working across London, Hatfield, and client sites All client travel fully expensed How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Jun 25, 2026
Contractor
Join a leading independent technology and services provider as a VMware Cloud Foundation (VCF) Consultant/Specialist Engineer Location: Hybrid - London (Blackfriars), Hatfield + UK client sites Duration: Initial [6-12 months] + strong extension pipeline Start: ASAP Clearance: SC Cleared or eligible Key Requirements We're working with a leading global IT services provider, who are significantly scaling their VMware Cloud Foundation (VCF) capabilities.This is not a BAU role, you'll be delivering project-based VCF solutions across multiple enterprise clients, supporting large-scale cloud and infrastructure transformation programmes.With a strong pipeline of work already secured, this offers long-term contract stability, exposure to cutting-edge VCF9 environments, and the opportunity to work across multiple enterprise landscapes. Key Responsibility Leading and supporting VMware Cloud Foundation (VCF) deployments, upgrades, and optimisation Delivering end-to-end project life cycle work across enterprise clients Driving automation and modernisation using current tooling Working within engineering teams on customer-facing engagements Contributing to cloud transformation initiatives across multiple environments What We're Looking For Essential Strong hands-on experience with VMware Cloud Foundation (VCF 5.x or VCF9) VCP-VCF certified (or actively working towards VCF9 certification) Proven experience delivering VMware solutions in enterprise environments Strong stakeholder communication and client-facing delivery capability Desirable Experience with automation tooling and infrastructure Scripting Exposure to multi-client consultancy/project environments Working Model & Benefits Hybrid working across London, Hatfield, and client sites All client travel fully expensed How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: Graduate Software Developer Programme (2 years) - 2 positions available Location: Hybrid between either our Central London or Croydon office and Home Working Salary: Competitive Salary Job Type: Permanent, Full Time Launch Your Technology Career with Real Experience Across Multiple Disciplines About us: For over three decades, Mortgage Brain has been at the forefront of mortgage technology in the UK, committed to addressing the complexities faced by mortgage intermediaries and lenders. Our robust offering includes an integrated suite of software sourcing solutions, submissions and CRM. And we're backed by some of the largest lenders, Barclays, Lloyds Bank, Nationwide Building Society, NatWest Group, and Santander. About the role: We are looking for ambitious, curious and motivated graduates to join our 2-Year Graduate Software Developer Programme. This programme is designed to give you hands-on experience across multiple areas of technology, helping you build strong technical, commercial and professional skills while working on real products, platforms and customer solutions. You will complete 4-5 rotations across our technology teams, gaining exposure to: Software Development - multiple products DevOps & Cloud Engineering Business Analysis (BA) Software Development Engineer in Test (SDET) AI-enabled development tools and modern engineering practices Mentoring & Support We are committed to supporting your development throughout the programme. You will receive: A dedicated mentor Regular 1:1 check-ins with SME line management Peer support Bi annual performance review and goals aligned to business KPIs Friendly and collaborative working environment Key duties: During the programme, you will work across a variety of projects, systems and technologies while learning from experienced engineers, delivery teams and technical leaders. Depending on the rotation, responsibilities may include: Developing new application features Supporting cloud and DevOps environments Working with APIs and integrations Writing automated tests Supporting software releases and deployments Gathering and analysing business requirements Working with Agile delivery teams Troubleshooting technical issues Contributing to architecture and solution discussions Supporting CI/CD pipelines Working with AI-assisted development tools Participating in sprint planning, stand-ups and retrospectives Collaborating with product, operations and commercial teams Rotations may include: Software Development Gain experience building and enhancing applications, services and customer-facing products. Potential exposure to: Front-end development Back-end services APIs and integrations DevOps & Cloud Engineering Learn modern deployment, automation and cloud practices. Potential exposure to: CI/CD pipelines Infrastructure as Code Monitoring and observability Cloud platforms Release management Security and automation Business Analysis (BA) Develop understanding of business processes, stakeholder management and solution design. Potential exposure to: Requirements gathering Process / user journey mapping Screen designs User stories Agile delivery processes SDET / Quality Engineering Learn how quality and automation are built into modern software delivery. Potential exposure to: Test automation API testing Performance testing Regression testing Quality assurance processes Automation frameworks About you: We're particularly interested in graduates who: Enjoy solving problems Are curious about technology Have a passion for learning Work well collaboratively Are interested in modern software development and AI technologies Desirable Experience Examples may include: Personal coding projects GitHub portfolios Internships or placements University team projects Hackathons Open-source contributions Cloud or coding certifications Benefits: Flexibility Flexible hybrid working - split your time between the office and home working Buy holiday scheme - flexible holidays that fit your lifestyle Summer Fridays - start your weekend early during summer months Remuneration Competitive salary - we value our workforce Company pension scheme Life assurance scheme - if the worst happens, you're covered Health & Wellbeing Employee Wellbeing Programme - a range of initiatives to support colleagues Employee Assistance Programme - help for you and your family with a range of personal and work-related concerns Cycle to work scheme - cycle to work and have the chance to buy a bike up the value of 15,000 on a salary sacrifice basis Every day benefits Further your career - with on-the-job learning, knowledge sharing and access to external training Work hard, play hard - we enjoy regular social activities Please click the APPLY button to send your CV and cover letter, specifying the skills you possess that would make you a good fit for the role. Candidates with relevant experience and job titles of; Graduate Software Developer, Junior Software Engineer, Technology Graduate Programme, Entry Level Software Developer, Graduate IT Scheme, Associate Software Engineer, Junior Developer, Graduate Tech Roles, Software Engineering Graduate, Junior Web Developer, Graduate DevOps Engineer, Trainee Software Developer, Technology Graduate Scheme, Junior Full Stack Developer, Graduate C# Developer may also be considered for this role.
Jun 25, 2026
Full time
Job Title: Graduate Software Developer Programme (2 years) - 2 positions available Location: Hybrid between either our Central London or Croydon office and Home Working Salary: Competitive Salary Job Type: Permanent, Full Time Launch Your Technology Career with Real Experience Across Multiple Disciplines About us: For over three decades, Mortgage Brain has been at the forefront of mortgage technology in the UK, committed to addressing the complexities faced by mortgage intermediaries and lenders. Our robust offering includes an integrated suite of software sourcing solutions, submissions and CRM. And we're backed by some of the largest lenders, Barclays, Lloyds Bank, Nationwide Building Society, NatWest Group, and Santander. About the role: We are looking for ambitious, curious and motivated graduates to join our 2-Year Graduate Software Developer Programme. This programme is designed to give you hands-on experience across multiple areas of technology, helping you build strong technical, commercial and professional skills while working on real products, platforms and customer solutions. You will complete 4-5 rotations across our technology teams, gaining exposure to: Software Development - multiple products DevOps & Cloud Engineering Business Analysis (BA) Software Development Engineer in Test (SDET) AI-enabled development tools and modern engineering practices Mentoring & Support We are committed to supporting your development throughout the programme. You will receive: A dedicated mentor Regular 1:1 check-ins with SME line management Peer support Bi annual performance review and goals aligned to business KPIs Friendly and collaborative working environment Key duties: During the programme, you will work across a variety of projects, systems and technologies while learning from experienced engineers, delivery teams and technical leaders. Depending on the rotation, responsibilities may include: Developing new application features Supporting cloud and DevOps environments Working with APIs and integrations Writing automated tests Supporting software releases and deployments Gathering and analysing business requirements Working with Agile delivery teams Troubleshooting technical issues Contributing to architecture and solution discussions Supporting CI/CD pipelines Working with AI-assisted development tools Participating in sprint planning, stand-ups and retrospectives Collaborating with product, operations and commercial teams Rotations may include: Software Development Gain experience building and enhancing applications, services and customer-facing products. Potential exposure to: Front-end development Back-end services APIs and integrations DevOps & Cloud Engineering Learn modern deployment, automation and cloud practices. Potential exposure to: CI/CD pipelines Infrastructure as Code Monitoring and observability Cloud platforms Release management Security and automation Business Analysis (BA) Develop understanding of business processes, stakeholder management and solution design. Potential exposure to: Requirements gathering Process / user journey mapping Screen designs User stories Agile delivery processes SDET / Quality Engineering Learn how quality and automation are built into modern software delivery. Potential exposure to: Test automation API testing Performance testing Regression testing Quality assurance processes Automation frameworks About you: We're particularly interested in graduates who: Enjoy solving problems Are curious about technology Have a passion for learning Work well collaboratively Are interested in modern software development and AI technologies Desirable Experience Examples may include: Personal coding projects GitHub portfolios Internships or placements University team projects Hackathons Open-source contributions Cloud or coding certifications Benefits: Flexibility Flexible hybrid working - split your time between the office and home working Buy holiday scheme - flexible holidays that fit your lifestyle Summer Fridays - start your weekend early during summer months Remuneration Competitive salary - we value our workforce Company pension scheme Life assurance scheme - if the worst happens, you're covered Health & Wellbeing Employee Wellbeing Programme - a range of initiatives to support colleagues Employee Assistance Programme - help for you and your family with a range of personal and work-related concerns Cycle to work scheme - cycle to work and have the chance to buy a bike up the value of 15,000 on a salary sacrifice basis Every day benefits Further your career - with on-the-job learning, knowledge sharing and access to external training Work hard, play hard - we enjoy regular social activities Please click the APPLY button to send your CV and cover letter, specifying the skills you possess that would make you a good fit for the role. Candidates with relevant experience and job titles of; Graduate Software Developer, Junior Software Engineer, Technology Graduate Programme, Entry Level Software Developer, Graduate IT Scheme, Associate Software Engineer, Junior Developer, Graduate Tech Roles, Software Engineering Graduate, Junior Web Developer, Graduate DevOps Engineer, Trainee Software Developer, Technology Graduate Scheme, Junior Full Stack Developer, Graduate C# Developer may also be considered for this role.
Principal Engineer - Managed IT Services Bedfordshire (Hybrid Working) Up to £62,000 + Benefits Permanent SF Technology is recruiting for a Principal Engineer to join a growing Managed Services organisation. This is a senior technical role, acting as the highest point of escalation while providing technical leadership, architectural guidance, and engineering best practice across a diverse customer base. Key Responsibilities Act as the senior escalation point for complex technical issues Provide technical leadership and mentoring to engineering teams Support infrastructure, cloud, and modern workplace environments Drive service improvements and engineering standards Lead technical remediation and transformation projects Contribute to solution design and technical governance Skills & Experience Strong Microsoft 365, Entra ID (Azure AD) and Intune experience Windows Server, Active Directory, DNS & DHCP Hybrid cloud and infrastructure environments PowerShell scripting and automation Strong security and identity management knowledge Experience within Managed Services or complex IT environments Ability to troubleshoot and resolve high-level technical issues What's on Offer? Salary up to £62,000 Hybrid working Career progression opportunities Exposure to modern cloud and security technologies Supportive and collaborative culture If you're an experienced senior engineer looking to take on a technical leadership role within a growing organisation, we'd love to hear from you. Apply now or contact SF Technology for a confidential discussion.
Jun 25, 2026
Full time
Principal Engineer - Managed IT Services Bedfordshire (Hybrid Working) Up to £62,000 + Benefits Permanent SF Technology is recruiting for a Principal Engineer to join a growing Managed Services organisation. This is a senior technical role, acting as the highest point of escalation while providing technical leadership, architectural guidance, and engineering best practice across a diverse customer base. Key Responsibilities Act as the senior escalation point for complex technical issues Provide technical leadership and mentoring to engineering teams Support infrastructure, cloud, and modern workplace environments Drive service improvements and engineering standards Lead technical remediation and transformation projects Contribute to solution design and technical governance Skills & Experience Strong Microsoft 365, Entra ID (Azure AD) and Intune experience Windows Server, Active Directory, DNS & DHCP Hybrid cloud and infrastructure environments PowerShell scripting and automation Strong security and identity management knowledge Experience within Managed Services or complex IT environments Ability to troubleshoot and resolve high-level technical issues What's on Offer? Salary up to £62,000 Hybrid working Career progression opportunities Exposure to modern cloud and security technologies Supportive and collaborative culture If you're an experienced senior engineer looking to take on a technical leadership role within a growing organisation, we'd love to hear from you. Apply now or contact SF Technology for a confidential discussion.
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Hybrid: - 2 days per week in office Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 25, 2026
Full time
Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Hybrid: - 2 days per week in office Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
