ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our click apply for full job details
Jun 28, 2026
Full time
ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our click apply for full job details
Concept, part of Axis CLC, is one of the UK s leading property service specialists, delivering expert property maintenance, refurbishment and compliance services across complex and highly regulated environments. Established in 2003 and backed by the wider strength of Axis CLC, operating from 23 UK offices with more than 2,500 employees and over 110 years of combined experience. Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions across a wide range of essential property services. The Role This is a full?time, permanent Contracts Manager position overseeing commercial refurbishment projects, with a hybrid working model and regular travel to sites and client meetings. The role sits within a main contracting environment and requires strong commercial, operational, and health & safety leadership. Responsibilities All aspects of fabric works, especially commercial refurbishment Surveying of works and production of quotations Leading or assisting in the pricing and submission of tenders Assisting and completing PQQ and SQ submissions Production of project H&S information including CPPs and RAMS in liaison with H&S Management team Producing and managing project programmes and timelines Management of directly employed staff and sub-contractors Management of on-site H&S including undertaking of site audits/inspections in line with company standard procedures Attending project meetings and production of various reports and project documentation required Contributing to work planning, and briefing project teams, contractors and suppliers Managing and carrying out of commercial valuations on projects and agreement of project accounts Work closely with other internal departments (commercial. H&S) and external (client, design team) to ensure the contracts are delivered on time and within financial budgets. To be able to identify human trafficking and modern slavery within the organisation and report any suspicious behaviour. Role will be working from home based however there will be a requirement to make regular site and client visits (within a region, nationally or internationally, depending on the construction project). About You Ideally minimum of 5yrs proven track record of managing numerous contracts with values around £500k Ideally degree qualified in construction management and/or commercial background and experience/knowledge in quantity surveying would be useful. Main contracting background Experience of working with building contracts (JCT, NEC etc.) The ability to manage multiple projects concurrently Strong maths and IT skills Commercially astute Good problem-solving skills An awareness of the Modern Slavery act (2015) What We Offer? Salary up to £70,000 depending upon experience £5,000 Car Allowance 25 Days Annual Leave Private Medical Insurance (after probation) Free Parking Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Jun 28, 2026
Full time
Concept, part of Axis CLC, is one of the UK s leading property service specialists, delivering expert property maintenance, refurbishment and compliance services across complex and highly regulated environments. Established in 2003 and backed by the wider strength of Axis CLC, operating from 23 UK offices with more than 2,500 employees and over 110 years of combined experience. Concept supports clients across Defence, Education, Healthcare and Critical National Infrastructure, delivering safe, compliant solutions across a wide range of essential property services. The Role This is a full?time, permanent Contracts Manager position overseeing commercial refurbishment projects, with a hybrid working model and regular travel to sites and client meetings. The role sits within a main contracting environment and requires strong commercial, operational, and health & safety leadership. Responsibilities All aspects of fabric works, especially commercial refurbishment Surveying of works and production of quotations Leading or assisting in the pricing and submission of tenders Assisting and completing PQQ and SQ submissions Production of project H&S information including CPPs and RAMS in liaison with H&S Management team Producing and managing project programmes and timelines Management of directly employed staff and sub-contractors Management of on-site H&S including undertaking of site audits/inspections in line with company standard procedures Attending project meetings and production of various reports and project documentation required Contributing to work planning, and briefing project teams, contractors and suppliers Managing and carrying out of commercial valuations on projects and agreement of project accounts Work closely with other internal departments (commercial. H&S) and external (client, design team) to ensure the contracts are delivered on time and within financial budgets. To be able to identify human trafficking and modern slavery within the organisation and report any suspicious behaviour. Role will be working from home based however there will be a requirement to make regular site and client visits (within a region, nationally or internationally, depending on the construction project). About You Ideally minimum of 5yrs proven track record of managing numerous contracts with values around £500k Ideally degree qualified in construction management and/or commercial background and experience/knowledge in quantity surveying would be useful. Main contracting background Experience of working with building contracts (JCT, NEC etc.) The ability to manage multiple projects concurrently Strong maths and IT skills Commercially astute Good problem-solving skills An awareness of the Modern Slavery act (2015) What We Offer? Salary up to £70,000 depending upon experience £5,000 Car Allowance 25 Days Annual Leave Private Medical Insurance (after probation) Free Parking Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Resident Liaison Officer (RLO) / Customer Liaison Officer (CLO) Retrofit & Decarbonisation Location: Ashford Salary: Competitive Benefits Contract: Month Fixed-Term Contract (with the opportunity to become permanent) Are you an experienced Resident Liaison Officer or Customer Liaison Officer with a passion for delivering excellent customer service? We're working with a leading contractor delivering large-scale retrofit and decarbonisation programmes across the social housing sector. Due to continued growth, they're looking to appoint an RLO/CLO to act as the key point of contact between residents, site teams and the client, ensuring projects are delivered with minimal disruption and an exceptional customer experience. This is an excellent opportunity to join a growing business at the forefront of sustainable housing improvements, with genuine opportunities for long-term career progression. The Role As the Resident Liaison Officer, you'll play a vital role in ensuring residents are informed, supported and engaged throughout the delivery of retrofit works. Working closely with Site Managers, Project Managers and Housing Association partners, you'll build positive relationships with residents, proactively manage expectations and resolve any issues that arise during the programme. Key responsibilities include: Acting as the main point of contact for residents throughout the lifecycle of retrofit and decarbonisation projects. Communicating project timelines, upcoming works and any changes to programme. Carrying out resident consultations, property visits and pre-start meetings. Supporting vulnerable residents by identifying additional needs and ensuring appropriate measures are in place. Managing resident enquiries, concerns and complaints, ensuring they are resolved professionally and promptly. Coordinating access appointments with residents and site teams. Working closely with Site Managers and subcontractors to minimise disruption and maintain high levels of customer satisfaction. Maintaining accurate records of resident communications, access arrangements and customer feedback. Supporting Housing Association clients by providing regular updates on resident engagement and project progress. Assisting with customer satisfaction surveys and driving continuous service improvements. About You We're keen to speak with candidates who have: Previous experience as a Resident Liaison Officer, Customer Liaison Officer or Tenant Liaison Officer within social housing, planned maintenance, refurbishment or retrofit. Excellent communication and interpersonal skills with the ability to build trust and rapport with residents. Experience working in occupied properties and managing customer expectations during construction works. A calm, empathetic and solutions-focused approach when dealing with sensitive situations. Strong organisational skills and the ability to manage multiple priorities. Experience maintaining accurate records and producing reports. Good IT skills, including Microsoft Office. Full UK Driving Licence. What's on Offer Competitive salary and benefits package. Opportunity to work on meaningful retrofit and decarbonisation projects that improve residents' homes. Supportive and collaborative working environment. Long-term pipeline of work with the opportunity to secure a permanent role. Ongoing training and opportunities for career progression. If you're passionate about delivering exceptional customer service and enjoy making a positive difference to local communities, we'd love to hear from you. Apply today or get in touch for a confidential discussion.
Jun 28, 2026
Full time
Resident Liaison Officer (RLO) / Customer Liaison Officer (CLO) Retrofit & Decarbonisation Location: Ashford Salary: Competitive Benefits Contract: Month Fixed-Term Contract (with the opportunity to become permanent) Are you an experienced Resident Liaison Officer or Customer Liaison Officer with a passion for delivering excellent customer service? We're working with a leading contractor delivering large-scale retrofit and decarbonisation programmes across the social housing sector. Due to continued growth, they're looking to appoint an RLO/CLO to act as the key point of contact between residents, site teams and the client, ensuring projects are delivered with minimal disruption and an exceptional customer experience. This is an excellent opportunity to join a growing business at the forefront of sustainable housing improvements, with genuine opportunities for long-term career progression. The Role As the Resident Liaison Officer, you'll play a vital role in ensuring residents are informed, supported and engaged throughout the delivery of retrofit works. Working closely with Site Managers, Project Managers and Housing Association partners, you'll build positive relationships with residents, proactively manage expectations and resolve any issues that arise during the programme. Key responsibilities include: Acting as the main point of contact for residents throughout the lifecycle of retrofit and decarbonisation projects. Communicating project timelines, upcoming works and any changes to programme. Carrying out resident consultations, property visits and pre-start meetings. Supporting vulnerable residents by identifying additional needs and ensuring appropriate measures are in place. Managing resident enquiries, concerns and complaints, ensuring they are resolved professionally and promptly. Coordinating access appointments with residents and site teams. Working closely with Site Managers and subcontractors to minimise disruption and maintain high levels of customer satisfaction. Maintaining accurate records of resident communications, access arrangements and customer feedback. Supporting Housing Association clients by providing regular updates on resident engagement and project progress. Assisting with customer satisfaction surveys and driving continuous service improvements. About You We're keen to speak with candidates who have: Previous experience as a Resident Liaison Officer, Customer Liaison Officer or Tenant Liaison Officer within social housing, planned maintenance, refurbishment or retrofit. Excellent communication and interpersonal skills with the ability to build trust and rapport with residents. Experience working in occupied properties and managing customer expectations during construction works. A calm, empathetic and solutions-focused approach when dealing with sensitive situations. Strong organisational skills and the ability to manage multiple priorities. Experience maintaining accurate records and producing reports. Good IT skills, including Microsoft Office. Full UK Driving Licence. What's on Offer Competitive salary and benefits package. Opportunity to work on meaningful retrofit and decarbonisation projects that improve residents' homes. Supportive and collaborative working environment. Long-term pipeline of work with the opportunity to secure a permanent role. Ongoing training and opportunities for career progression. If you're passionate about delivering exceptional customer service and enjoy making a positive difference to local communities, we'd love to hear from you. Apply today or get in touch for a confidential discussion.
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
Jun 28, 2026
Full time
Leicester - LE2 7JD Full-Time Permanent 37.5 Hours per Week £29,000 - £32,000 per annum + 5% Bonus About the Opportunity Our client is a major UK-based student accommodation provider that manages purpose-built student housing (PBSA) across the country. With a strong reputation for delivering exceptional resident experiences, they are seeking an enthusiastic and customer-focused Assistant Operations Manager to join their team in Leicester. Working 5 days out of 7 per week This is an excellent opportunity for an ambitious professional looking to develop their career within property operations, hospitality, customer experience, or student accommodation. Working alongside the Operations Manager, you will play a key role in ensuring the successful day-to-day operation of a thriving student residence while helping to create a safe, welcoming, and engaging environment for residents. The Role As Assistant Operations Manager, you will support the operational and commercial performance of the property, helping to drive occupancy, resident satisfaction, compliance, and team engagement. You will work closely with residents, universities, contractors, and internal departments to ensure the property operates efficiently while delivering an outstanding customer experience. Key Responsibilities Support the day-to-day management and operation of the student accommodation property. Assist in achieving occupancy, revenue, rebooking, and sales targets. Deliver exceptional customer service and act as a key point of contact for resident enquiries. Build and maintain strong relationships with universities, residents, contractors, and external stakeholders. Support the recruitment, training, development, and performance of on-site team members. Deputise for the Operations Manager when required. Ensure compliance with all health and safety, legal, and company requirements. Coordinate maintenance activities and monitor the overall condition and presentation of the property. Assist with resident events, wellbeing initiatives, and community engagement activities. Support annual operational projects including sales campaigns, debt management, compliance audits, and summer turnaround. About You The successful candidate will demonstrate: Strong leadership and people management skills. Excellent customer service and communication abilities. Commercial awareness and a proactive approach to problem-solving. Experience managing multiple priorities in a fast-paced environment. Strong relationship-building and stakeholder management skills. An understanding of health and safety and operational compliance. A positive, flexible, and collaborative attitude. Experience within student accommodation, property management, hospitality, residential operations, hotels, build-to-rent, or customer-facing operational environments would be highly advantageous. Why Apply? This is a fantastic opportunity to join a growing and highly respected organisation within the student accommodation sector. You'll have the chance to make a real impact on residents' university experience while developing valuable leadership, operational, commercial, and property management skills within a supportive and rewarding environment.
Location: Hybrid - London, Greater London House Salary: London - £50,347 - £60,384 per annum National - £46,449 - £55,647 per annum Hours: 36 hours per week Contract Type: Permanent Do you have a commitment to achieving customer service excellence, together with strong communication skills? We're looking for Development Planning & Forecasting Accountant to join our team in London, with experience in an accounting or finance environment. With the ability to understand development schemes, rather than accounting by numbers, you'll sit as a member of the Development Planning and Forecasting team, reporting to the Senior Development Accountant. You'll assist in the delivery of key work streams in a timely manner and achieve an understanding of all schemes, obtaining an in-depth knowledge that allows a high level review of cost and revenues, checking timings of spend and sales, and profile of scheme costs, and liaising with Development Managers to correct these where necessary. As a champion of the Pamwin appraisal system and its tools, you'll maintain the system and perform and enhance monthly checks to ensure that Pamwin data remains current; this includes maintaining a suite of clear and up to date process notes. With an acute attention to detail, strong investigatory nature towards all processing, reconciliation and reporting duties and excellent organisation and time management skills you'll undertake a monthly review and reconciliation of costs, and prepare monthly Pamtrans, upload from AX within required deadlines, and issue to Managers for approval. Please review the full role profile and Behaviours & Mandatory Accountabilitieson our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 9th July 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 day per week. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now - apply today! This vacancy may close early without notice.
Jun 28, 2026
Full time
Location: Hybrid - London, Greater London House Salary: London - £50,347 - £60,384 per annum National - £46,449 - £55,647 per annum Hours: 36 hours per week Contract Type: Permanent Do you have a commitment to achieving customer service excellence, together with strong communication skills? We're looking for Development Planning & Forecasting Accountant to join our team in London, with experience in an accounting or finance environment. With the ability to understand development schemes, rather than accounting by numbers, you'll sit as a member of the Development Planning and Forecasting team, reporting to the Senior Development Accountant. You'll assist in the delivery of key work streams in a timely manner and achieve an understanding of all schemes, obtaining an in-depth knowledge that allows a high level review of cost and revenues, checking timings of spend and sales, and profile of scheme costs, and liaising with Development Managers to correct these where necessary. As a champion of the Pamwin appraisal system and its tools, you'll maintain the system and perform and enhance monthly checks to ensure that Pamwin data remains current; this includes maintaining a suite of clear and up to date process notes. With an acute attention to detail, strong investigatory nature towards all processing, reconciliation and reporting duties and excellent organisation and time management skills you'll undertake a monthly review and reconciliation of costs, and prepare monthly Pamtrans, upload from AX within required deadlines, and issue to Managers for approval. Please review the full role profile and Behaviours & Mandatory Accountabilitieson our website before applying. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. Closing Date: Thursday 9th July 2026 at midnight. This is a hybrid role with a base location at our offices in London. Candidates will be expected to work from the office at least 3 day per week. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Act now - apply today! This vacancy may close early without notice.
Enjoy 30 days annual leave with this fixed term contract for the next 12 months based in Kidderminster as Compliance Manager. This role offers the chance to manage two compliance officers and to deliver the electrical and gas programmes. You will be working for a well-known housing association that values not only their tenants but every stakeholder within the business, ensuring attention to det click apply for full job details
Jun 28, 2026
Full time
Enjoy 30 days annual leave with this fixed term contract for the next 12 months based in Kidderminster as Compliance Manager. This role offers the chance to manage two compliance officers and to deliver the electrical and gas programmes. You will be working for a well-known housing association that values not only their tenants but every stakeholder within the business, ensuring attention to det click apply for full job details
Passive Fire Manager About the Role We are seeking an experienced Passive Fire Protection Site Manager to oversee the successful delivery of complex fire protection projects across a diverse portfolio of healthcare, residential, social housing, student accommodation, commercial, and other occupied buildings This is a key operational role responsible for managing the installation and remediation of pa click apply for full job details
Jun 28, 2026
Full time
Passive Fire Manager About the Role We are seeking an experienced Passive Fire Protection Site Manager to oversee the successful delivery of complex fire protection projects across a diverse portfolio of healthcare, residential, social housing, student accommodation, commercial, and other occupied buildings This is a key operational role responsible for managing the installation and remediation of pa click apply for full job details
Regional Health and Safety Manager - Social Housing Yorkshire & East Midlands 50K - 55K + Package + Bonus We're working with a leading construction and regeneration contractor to recruit an experienced Regional SHEQ Manager to support operations across Yorkshire and the East Midlands click apply for full job details
Jun 28, 2026
Full time
Regional Health and Safety Manager - Social Housing Yorkshire & East Midlands 50K - 55K + Package + Bonus We're working with a leading construction and regeneration contractor to recruit an experienced Regional SHEQ Manager to support operations across Yorkshire and the East Midlands click apply for full job details
Business Support Manager £40,000 Permanent Leicester Hamilton Woods Associates are delighted to be working with a social housing provider in Leicester to recruit a Business Support Manager on a permanent basis. Responsibilities of the Business Support Manager include: Leading the day-to-day business support function to ensure the smooth running of office operations Coordinating internal projects and m click apply for full job details
Jun 28, 2026
Full time
Business Support Manager £40,000 Permanent Leicester Hamilton Woods Associates are delighted to be working with a social housing provider in Leicester to recruit a Business Support Manager on a permanent basis. Responsibilities of the Business Support Manager include: Leading the day-to-day business support function to ensure the smooth running of office operations Coordinating internal projects and m click apply for full job details
An exciting opportunity has arisen for an experienced Crisis & Resilience Fund Manager to join a busy local authority service in South East London on an initial 3-month contract. We are seeking a skilled manager with extensive experience of assessing and processing Discretionary Housing Payment (DHP) applications, alongside a strong understanding of welfare benefits, crisis support schemes, and discretionary financial assistance. You will be a confident decision-maker with excellent judgement and a proven ability to lead high-performing teams in delivering consistent, resident-focused outcomes. The successful candidate will manage a frontline service responsible for assessing Crisis Payment and Housing Payment applications, ensuring decisions are lawful, evidence-based, and compliant with policy and funding guidance. You will oversee quality assurance, appeals, complaints, performance monitoring, workflow management, and service resilience, while driving continuous improvement across processes and systems. You will work closely with internal teams and external partners to deliver coordinated support for residents, helping to maximise income, reduce repeat crises, and improve long-term stability. This role is primarily office-based due to the frontline nature of the service. Regular office presence is essential to provide visible leadership, support operational delivery, respond to urgent issues, and ensure residents receive a responsive and effective service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Jun 28, 2026
Contractor
An exciting opportunity has arisen for an experienced Crisis & Resilience Fund Manager to join a busy local authority service in South East London on an initial 3-month contract. We are seeking a skilled manager with extensive experience of assessing and processing Discretionary Housing Payment (DHP) applications, alongside a strong understanding of welfare benefits, crisis support schemes, and discretionary financial assistance. You will be a confident decision-maker with excellent judgement and a proven ability to lead high-performing teams in delivering consistent, resident-focused outcomes. The successful candidate will manage a frontline service responsible for assessing Crisis Payment and Housing Payment applications, ensuring decisions are lawful, evidence-based, and compliant with policy and funding guidance. You will oversee quality assurance, appeals, complaints, performance monitoring, workflow management, and service resilience, while driving continuous improvement across processes and systems. You will work closely with internal teams and external partners to deliver coordinated support for residents, helping to maximise income, reduce repeat crises, and improve long-term stability. This role is primarily office-based due to the frontline nature of the service. Regular office presence is essential to provide visible leadership, support operational delivery, respond to urgent issues, and ensure residents receive a responsive and effective service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
We are looking for a Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing. What you'll be doing Provide exceptional customer service across multimedia channels for first-time query resolution. Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required. Demonstrate empathy in customer interactions, recognising diversity. Resolve dissatisfaction at the first point of contact, escalating when needed. Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams. What we are looking for GCSE, NVQ or equivalent, or equivalent demonstrable prior learning Excellent communication skills High level of computer literacy covering office systems as well as CRM databases and systems Experience of working in a customer focused organisation Experience of customer care technique Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum. Benefits The salary for this post will be 30,349 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing. Please note : We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Jun 28, 2026
Full time
We are looking for a Customer Resolution Centre Advisor to provide an outstanding customer experience through first contact resolution, via multimedia channels, including inbound and outbound calls, social media and email. You will also own, listen, diagnose and support our customers and the business through all contact with Delta Housing. What you'll be doing Provide exceptional customer service across multimedia channels for first-time query resolution. Follow company workflows to meet evolving customer needs, providing enhancement feedback as and when required. Demonstrate empathy in customer interactions, recognising diversity. Resolve dissatisfaction at the first point of contact, escalating when needed. Proactively identify process improvement opportunities and contribute to a knowledge base and enable further first contact resolution, reducing handoffs to specialist teams. What we are looking for GCSE, NVQ or equivalent, or equivalent demonstrable prior learning Excellent communication skills High level of computer literacy covering office systems as well as CRM databases and systems Experience of working in a customer focused organisation Experience of customer care technique Please note the office expectancy of this role is as follows: The first 4-6 weeks will be office based training, and then after this the office attendance will be 1 day a week minimum. Benefits The salary for this post will be 30,349 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing. Please note : We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
Assistant Site Manager - Cambridgeshire Traditional Build Housing Circa 50,000 + Package I'm working with a highly regarded national housebuilder who is looking to appoint an Assistant Site Manager to join their team in the Cambridgeshire area . This is a great opportunity to join an excellent region with a strong pipeline of future work across Cambridgeshire, offering long-term stability and genuine career progression. The role: You'll be supporting the Site Manager with the day-to-day running of a traditional build housing development, helping to drive quality, health & safety, programme and subcontractor coordination on site. What they're looking for: Previous experience as an Assistant Site Manager within housebuilding Traditional build housing experience preferred Strong eye for quality and detail Good communication skills with trades, subcontractors and internal teams A proactive attitude and desire to progress within the industry What's on offer: Circa 50,000 + package Traditional build housing scheme Excellent regional team Strong pipeline of future work in the Cambridgeshire area Opportunity to develop with a respected national housebuilder This would suit an Assistant Site Manager looking for a secure move with a business that can offer long-term progression and continued work locally. Please get in touch for a confidential chat.
Jun 28, 2026
Full time
Assistant Site Manager - Cambridgeshire Traditional Build Housing Circa 50,000 + Package I'm working with a highly regarded national housebuilder who is looking to appoint an Assistant Site Manager to join their team in the Cambridgeshire area . This is a great opportunity to join an excellent region with a strong pipeline of future work across Cambridgeshire, offering long-term stability and genuine career progression. The role: You'll be supporting the Site Manager with the day-to-day running of a traditional build housing development, helping to drive quality, health & safety, programme and subcontractor coordination on site. What they're looking for: Previous experience as an Assistant Site Manager within housebuilding Traditional build housing experience preferred Strong eye for quality and detail Good communication skills with trades, subcontractors and internal teams A proactive attitude and desire to progress within the industry What's on offer: Circa 50,000 + package Traditional build housing scheme Excellent regional team Strong pipeline of future work in the Cambridgeshire area Opportunity to develop with a respected national housebuilder This would suit an Assistant Site Manager looking for a secure move with a business that can offer long-term progression and continued work locally. Please get in touch for a confidential chat.
Maintenance Manager Location: Billericay Salary: Up to £40,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors click apply for full job details
Jun 28, 2026
Full time
Maintenance Manager Location: Billericay Salary: Up to £40,000 Contract: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors click apply for full job details
A rapidly expanding housing and specialist accommodation group is seeking an experienced Head of Strategic Partnerships to drive growth across London and the South East. This is a senior, commercially focused role for someone with an established network across housing, care, commissioning, and local government. The successful candidate will be responsible for creating strategic partnerships, securing referral pathways, and generating new accommodation opportunities across supported housing, specialist housing, temporary accommodation, and care-related services. This is not an operational role. We are looking for a proven relationship-builder with a track record of converting partnerships into occupied units, contracts, and sustainable revenue streams. Key Responsibilities of a Head of Strategic Partnerships: Develop and maintain strategic relationships with local authorities, commissioners, care providers, and housing partners. Secure new accommodation opportunities across London and the South East. Establish referral pathways that drive occupancy across specialist and supported housing services. Generate and convert partnership opportunities into contracted placements and long-term arrangements. Build relationships with Adult Social Care, Children's Services, Housing Needs, Procurement, and Commissioning teams. Work closely with senior leadership to identify growth opportunities and expand service delivery. Represent the organisation at partnership meetings, networking events, and sector forums. Negotiate commercial agreements and partnership arrangements. Candidate Requirements Proven track record of securing housing referrals, placements, contracts, or framework agreements within housing, care, or supported accommodation sectors. Established relationships with local authority commissioners, Adult Social Care, Children's Services, Housing teams, NHS bodies, care providers, or Registered Providers. Demonstrable experience generating occupancy, revenue, and growth through strategic partnerships. Strong commercial, negotiation, and stakeholder management skills. Background within housing, supported housing, social care, commissioning, care provision, or related sectors. Likely current or previous roles: Head of Partnerships, Business Development Director, Commissioning Manager, Strategic Partnerships Manager, Supported Housing Manager, or similar. Experience within supported housing, exempt accommodation, temporary accommodation, homelessness, mental health, learning disabilities, domestic abuse, or supported living services would be advantageous. What's on Offer 60,000 - 120,000+ basic salary, dependent on experience, network, and track record. Performance-related bonus and commission structure. Hybrid working arrangement. Direct access to senior leadership and decision-makers. Significant opportunity to influence growth and expansion strategy. Long-term career progression within a rapidly growing organisation. This role is ideal for a well-connected partnerships or business development professional who can demonstrate a history of turning relationships into contracts, referrals, and sustainable occupancy growth. If this Head of Strategic Partnerships role is of interest, please apply or contact (url removed)
Jun 28, 2026
Full time
A rapidly expanding housing and specialist accommodation group is seeking an experienced Head of Strategic Partnerships to drive growth across London and the South East. This is a senior, commercially focused role for someone with an established network across housing, care, commissioning, and local government. The successful candidate will be responsible for creating strategic partnerships, securing referral pathways, and generating new accommodation opportunities across supported housing, specialist housing, temporary accommodation, and care-related services. This is not an operational role. We are looking for a proven relationship-builder with a track record of converting partnerships into occupied units, contracts, and sustainable revenue streams. Key Responsibilities of a Head of Strategic Partnerships: Develop and maintain strategic relationships with local authorities, commissioners, care providers, and housing partners. Secure new accommodation opportunities across London and the South East. Establish referral pathways that drive occupancy across specialist and supported housing services. Generate and convert partnership opportunities into contracted placements and long-term arrangements. Build relationships with Adult Social Care, Children's Services, Housing Needs, Procurement, and Commissioning teams. Work closely with senior leadership to identify growth opportunities and expand service delivery. Represent the organisation at partnership meetings, networking events, and sector forums. Negotiate commercial agreements and partnership arrangements. Candidate Requirements Proven track record of securing housing referrals, placements, contracts, or framework agreements within housing, care, or supported accommodation sectors. Established relationships with local authority commissioners, Adult Social Care, Children's Services, Housing teams, NHS bodies, care providers, or Registered Providers. Demonstrable experience generating occupancy, revenue, and growth through strategic partnerships. Strong commercial, negotiation, and stakeholder management skills. Background within housing, supported housing, social care, commissioning, care provision, or related sectors. Likely current or previous roles: Head of Partnerships, Business Development Director, Commissioning Manager, Strategic Partnerships Manager, Supported Housing Manager, or similar. Experience within supported housing, exempt accommodation, temporary accommodation, homelessness, mental health, learning disabilities, domestic abuse, or supported living services would be advantageous. What's on Offer 60,000 - 120,000+ basic salary, dependent on experience, network, and track record. Performance-related bonus and commission structure. Hybrid working arrangement. Direct access to senior leadership and decision-makers. Significant opportunity to influence growth and expansion strategy. Long-term career progression within a rapidly growing organisation. This role is ideal for a well-connected partnerships or business development professional who can demonstrate a history of turning relationships into contracts, referrals, and sustainable occupancy growth. If this Head of Strategic Partnerships role is of interest, please apply or contact (url removed)
Drive Growth Across the Logistics & Warehousing Sector. Are you a commercially astute business development professional with a proven track record of selling into logistics and warehousing environments? If you're motivated by creating opportunities from scratch, engaging senior decision-makers and developing long-term strategic partnerships, this could be the ideal next step in your career. Niche Recruitment is proud to be working in partnership with BSE UK Limited, a trusted leader in warehouse storage and racking solutions, to recruit a Business Development Manager. This is a fantastic opportunity to join a company that doesn t just supply racking; they create transformative, design-led warehouse solutions. BSE UK is a long-standing, family-run business with over 50 years of industry experience and a strong reputation for delivering professional, consultative service. This national, field-based role offers a salary of up to £55,000 per annum plus commission, company car or car allowance and an OTE of £65,000 £70,000. With flexibility around location and regular travel to customer sites across the UK, this position provides the autonomy to build and manage your own pipeline while being supported by an experienced technical and project delivery team. Key Responsibilities: Identify and secure new business opportunities within warehousing, logistics, distribution and fulfilment environments. Develop relationships with Operations Directors, Procurement Managers, Facilities Managers and Supply Chain stakeholders. Navigate complex decision-making structures within enterprise-level organisations. Identify opportunities relating to warehouse expansion, relocation, optimisation and automation projects. Maintain an accurate and organised sales pipeline through effective CRM management. Collaborate with the technical design and project teams to ensure a seamless transition from opportunity to delivery. Skills & Experience: Proven experience in a business development, sales or account acquisition role focused on winning new business. Strong track record of opening doors and developing relationships within complex commercial environments. Experience selling into warehousing, logistics, facilities management, industrial services, storage solutions, construction or related sectors. Excellent communication, negotiation and stakeholder management skills. Strong CRM and pipeline management experience. Full UK driving licence and willingness to travel nationally. How to Apply: If you're looking for an opportunity where you can focus on what you do best, building relationships, generating opportunities and driving commercial growth, we d love to hear from you. Apply now, or get in touch with Niche Recruitment with any questions.
Jun 28, 2026
Full time
Drive Growth Across the Logistics & Warehousing Sector. Are you a commercially astute business development professional with a proven track record of selling into logistics and warehousing environments? If you're motivated by creating opportunities from scratch, engaging senior decision-makers and developing long-term strategic partnerships, this could be the ideal next step in your career. Niche Recruitment is proud to be working in partnership with BSE UK Limited, a trusted leader in warehouse storage and racking solutions, to recruit a Business Development Manager. This is a fantastic opportunity to join a company that doesn t just supply racking; they create transformative, design-led warehouse solutions. BSE UK is a long-standing, family-run business with over 50 years of industry experience and a strong reputation for delivering professional, consultative service. This national, field-based role offers a salary of up to £55,000 per annum plus commission, company car or car allowance and an OTE of £65,000 £70,000. With flexibility around location and regular travel to customer sites across the UK, this position provides the autonomy to build and manage your own pipeline while being supported by an experienced technical and project delivery team. Key Responsibilities: Identify and secure new business opportunities within warehousing, logistics, distribution and fulfilment environments. Develop relationships with Operations Directors, Procurement Managers, Facilities Managers and Supply Chain stakeholders. Navigate complex decision-making structures within enterprise-level organisations. Identify opportunities relating to warehouse expansion, relocation, optimisation and automation projects. Maintain an accurate and organised sales pipeline through effective CRM management. Collaborate with the technical design and project teams to ensure a seamless transition from opportunity to delivery. Skills & Experience: Proven experience in a business development, sales or account acquisition role focused on winning new business. Strong track record of opening doors and developing relationships within complex commercial environments. Experience selling into warehousing, logistics, facilities management, industrial services, storage solutions, construction or related sectors. Excellent communication, negotiation and stakeholder management skills. Strong CRM and pipeline management experience. Full UK driving licence and willingness to travel nationally. How to Apply: If you're looking for an opportunity where you can focus on what you do best, building relationships, generating opportunities and driving commercial growth, we d love to hear from you. Apply now, or get in touch with Niche Recruitment with any questions.
Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.
Jun 28, 2026
Full time
Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.
Contracts Manager - Property Services 50,000 + Pension + Career Progression We're recruiting for an experienced Contracts Manager to join a growing property services and maintenance business, taking responsibility for the successful delivery of a key regional contract. This is an excellent opportunity for a commercially aware leader who can drive performance, manage client relationships and ensure service delivery targets are consistently achieved. The Role Manage the delivery and performance of a major regional contract Lead planning, administration and field-based teams Monitor KPIs, service levels and operational performance Drive efficiencies, improve workflows and reduce backlogs Build and maintain strong client relationships Produce performance reports and operational updates Ensure contractual obligations and service standards are met About You Experience as a Contracts Manager, Senior Contract Manager or similar leadership role Strong knowledge of KPI management and service delivery Excellent client-facing and stakeholder management skills Commercially aware with the ability to drive performance improvements Strong leadership skills with experience managing operational teams Experience within Social Housing, Property Services, Repairs & Maintenance, Facilities Management or Construction would be highly advantageous. What's On Offer? 50,000 salary Company pension On-site parking Genuine career progression opportunities A growing business where you can make a real impact If you're an experienced Contracts Manager looking for a new challenge within a growing organisation, we'd love to hear from you.
Jun 28, 2026
Full time
Contracts Manager - Property Services 50,000 + Pension + Career Progression We're recruiting for an experienced Contracts Manager to join a growing property services and maintenance business, taking responsibility for the successful delivery of a key regional contract. This is an excellent opportunity for a commercially aware leader who can drive performance, manage client relationships and ensure service delivery targets are consistently achieved. The Role Manage the delivery and performance of a major regional contract Lead planning, administration and field-based teams Monitor KPIs, service levels and operational performance Drive efficiencies, improve workflows and reduce backlogs Build and maintain strong client relationships Produce performance reports and operational updates Ensure contractual obligations and service standards are met About You Experience as a Contracts Manager, Senior Contract Manager or similar leadership role Strong knowledge of KPI management and service delivery Excellent client-facing and stakeholder management skills Commercially aware with the ability to drive performance improvements Strong leadership skills with experience managing operational teams Experience within Social Housing, Property Services, Repairs & Maintenance, Facilities Management or Construction would be highly advantageous. What's On Offer? 50,000 salary Company pension On-site parking Genuine career progression opportunities A growing business where you can make a real impact If you're an experienced Contracts Manager looking for a new challenge within a growing organisation, we'd love to hear from you.
Site Manager - Hertfordshire External Works - Social Housing Up to £55,000 plus package Our Client, a leading construction contractor are currently looking for a Site Manager to join their planned works division. Projects that are being delivered will be external plan maintenance projects to properties across the Hertfordshire region click apply for full job details
Jun 28, 2026
Full time
Site Manager - Hertfordshire External Works - Social Housing Up to £55,000 plus package Our Client, a leading construction contractor are currently looking for a Site Manager to join their planned works division. Projects that are being delivered will be external plan maintenance projects to properties across the Hertfordshire region click apply for full job details
Programme Delivery Manager Permanent Up to 65,000 Home-based with travel to London or Leeds as required Lead critical transformation programmes that matter. We're seeking an experienced Programme Delivery Manager to lead complex, high-profile transformation and regulatory change programmes within a customer-focused, highly regulated environment. This is a senior delivery role for someone who can partner with executives, influence strategic decisions, challenge constructively and ensure major change is delivered safely, effectively and sustainably. Essential Experience Proven experience as a Programme Delivery Manager, Programme Manager or Senior Programme Lead. Deep experience delivering complex programmes and transformation initiatives. Experience delivering major programmes within a Housing Association, Registered Provider, Local Authority Housing service, Adult Social Care provider or Care Technology environment. Strong track record delivering regulatory, operational or compliance-driven change. Experience managing complex multi-workstream programmes involving Digital, Data, Change, Operations and third-party suppliers. Experience partnering with Executive Sponsors, Directors and senior leadership teams. Experience managing significant programme budgets, risks, competing priorities and delivery readiness. Highly Desirable Housing Association or Social Housing sector experience. Adult Social Care, Care Homes or Care Technology experience. Experience delivering technology-enabled change, including care systems, resident systems or operational platforms. Experience working with suppliers serving the housing or care sectors. You Will Be Highly autonomous and comfortable working with ambiguity. Pragmatic, commercially minded and outcome-focused. Credible at Executive and Director level, able to build trusted relationships. Confident challenging senior stakeholders and holding others accountable. Resilient and calm under pressure when delivering critical change programmes. Skilled at balancing pace, risk, readiness and value. What You'll Be Doing Providing senior delivery leadership across complex transformation programmes. Partnering with Sponsors and Directors to shape delivery strategies, sequencing and mobilisation. Managing delivery, operational and regulatory risks across multiple workstreams. Creating a joined-up delivery view across Digital, Data, Design, Change and Operations. Providing independent challenge and delivery assurance to senior stakeholders. Intervening early when risks emerge, priorities change or plans require rebalancing. Ensuring change is delivered safely, sustainably and with minimal impact on customers and operational services. Why Apply? Salary up to 65,000. Home-based contract with flexible working arrangements. Opportunity to lead high-profile transformation programmes. Strong focus on professional development and career progression. Collaborative and supportive leadership team. Comprehensive benefits package. This is an opportunity to play a key role in delivering meaningful change within sectors that directly impact people's lives. Apply Now: Send your CV to (url removed) Services advertised are those of an Employment Agency.
Jun 28, 2026
Full time
Programme Delivery Manager Permanent Up to 65,000 Home-based with travel to London or Leeds as required Lead critical transformation programmes that matter. We're seeking an experienced Programme Delivery Manager to lead complex, high-profile transformation and regulatory change programmes within a customer-focused, highly regulated environment. This is a senior delivery role for someone who can partner with executives, influence strategic decisions, challenge constructively and ensure major change is delivered safely, effectively and sustainably. Essential Experience Proven experience as a Programme Delivery Manager, Programme Manager or Senior Programme Lead. Deep experience delivering complex programmes and transformation initiatives. Experience delivering major programmes within a Housing Association, Registered Provider, Local Authority Housing service, Adult Social Care provider or Care Technology environment. Strong track record delivering regulatory, operational or compliance-driven change. Experience managing complex multi-workstream programmes involving Digital, Data, Change, Operations and third-party suppliers. Experience partnering with Executive Sponsors, Directors and senior leadership teams. Experience managing significant programme budgets, risks, competing priorities and delivery readiness. Highly Desirable Housing Association or Social Housing sector experience. Adult Social Care, Care Homes or Care Technology experience. Experience delivering technology-enabled change, including care systems, resident systems or operational platforms. Experience working with suppliers serving the housing or care sectors. You Will Be Highly autonomous and comfortable working with ambiguity. Pragmatic, commercially minded and outcome-focused. Credible at Executive and Director level, able to build trusted relationships. Confident challenging senior stakeholders and holding others accountable. Resilient and calm under pressure when delivering critical change programmes. Skilled at balancing pace, risk, readiness and value. What You'll Be Doing Providing senior delivery leadership across complex transformation programmes. Partnering with Sponsors and Directors to shape delivery strategies, sequencing and mobilisation. Managing delivery, operational and regulatory risks across multiple workstreams. Creating a joined-up delivery view across Digital, Data, Design, Change and Operations. Providing independent challenge and delivery assurance to senior stakeholders. Intervening early when risks emerge, priorities change or plans require rebalancing. Ensuring change is delivered safely, sustainably and with minimal impact on customers and operational services. Why Apply? Salary up to 65,000. Home-based contract with flexible working arrangements. Opportunity to lead high-profile transformation programmes. Strong focus on professional development and career progression. Collaborative and supportive leadership team. Comprehensive benefits package. This is an opportunity to play a key role in delivering meaningful change within sectors that directly impact people's lives. Apply Now: Send your CV to (url removed) Services advertised are those of an Employment Agency.
Delivery Manager About the role: A large housing association seeking an experienced Delivery Manager to drive the successful delivery of complex change programmes. This is a hands-on role for someone who can bring structure, pace and clarity across multiple workstreams, teams and suppliers. You will coordinate delivery across digital, data, design, change and operational teams, ensuring plans are clear, risks are managed, dependencies are understood and delivery remains focused on outcomes. The role requires someone who is pragmatic, resilient and confident working with senior stakeholders. You will need to challenge constructively, hold people accountable and keep delivery moving in a pressured, regulated environment. This is not a traditional project tracking role. The emphasis is on delivery flow, integration, dependencies, readiness and outcomes. Salary: 50,000 Location: Remote-first, with occasional travel to London or Yorkshire Sector: Housing Association / Social Housing / Care What you'll do Lead delivery across assigned projects, workstreams or complex delivery streams. Maintain plans, milestones, RAID logs, dependency trackers and delivery reporting. Coordinate activity across digital, data, design, change, operational teams and suppliers. Manage blockers, hand-offs and dependencies to maintain delivery momentum. Work across Agile, Waterfall and hybrid delivery approaches. Partner with Product Owners to maintain scope, priorities and backlog readiness. Provide clear, insight-led reporting for programme leaders and senior stakeholders. Escalate risks early, with evidence, options and recommended actions. Support readiness, adoption, operational continuity and safe delivery. What we're looking for Proven experience as a Delivery Manager. Experience in housing associations, local authority housing, care services or suppliers into these sectors. Experience delivering change in regulated or operationally complex environments. Strong Agile, Waterfall and hybrid delivery experience. Excellent RAID, planning, dependency and governance management skills. Confidence working with senior stakeholders, sponsors and executives. Ability to work independently, take ownership and drive outcomes without extensive hand-holding. A pragmatic, solution-focused style rather than a process-heavy approach. Resilience and calmness under pressure. Highly desirable Care technology experience, such as care systems, smart call, nurse call or similar platforms. Regulatory project delivery experience. Experience managing suppliers or software/system providers into housing, care or local authority environments. APM, PRINCE2, Scrum Master, SAFe or equivalent certification. Key competencies: You will be successful in this role if you can: Take ownership and work independently. Keep delivery flowing across multiple teams. Build credible long-term relationships with senior stakeholders. Challenge senior leaders appropriately while maintaining trust. Balance delivery pace with risk, readiness and operational impact. Stay calm and effective in an organisation under pressure to deliver critical change. Why apply? This is an opportunity to play a visible role in delivering important change across housing and care services. You will join a remote-first environment, with occasional travel to London or Leeds when collaboration or business need requires it. To progress matters please email your CV to (url removed) Services Advertised are those of an Employment Agency.
Jun 28, 2026
Full time
Delivery Manager About the role: A large housing association seeking an experienced Delivery Manager to drive the successful delivery of complex change programmes. This is a hands-on role for someone who can bring structure, pace and clarity across multiple workstreams, teams and suppliers. You will coordinate delivery across digital, data, design, change and operational teams, ensuring plans are clear, risks are managed, dependencies are understood and delivery remains focused on outcomes. The role requires someone who is pragmatic, resilient and confident working with senior stakeholders. You will need to challenge constructively, hold people accountable and keep delivery moving in a pressured, regulated environment. This is not a traditional project tracking role. The emphasis is on delivery flow, integration, dependencies, readiness and outcomes. Salary: 50,000 Location: Remote-first, with occasional travel to London or Yorkshire Sector: Housing Association / Social Housing / Care What you'll do Lead delivery across assigned projects, workstreams or complex delivery streams. Maintain plans, milestones, RAID logs, dependency trackers and delivery reporting. Coordinate activity across digital, data, design, change, operational teams and suppliers. Manage blockers, hand-offs and dependencies to maintain delivery momentum. Work across Agile, Waterfall and hybrid delivery approaches. Partner with Product Owners to maintain scope, priorities and backlog readiness. Provide clear, insight-led reporting for programme leaders and senior stakeholders. Escalate risks early, with evidence, options and recommended actions. Support readiness, adoption, operational continuity and safe delivery. What we're looking for Proven experience as a Delivery Manager. Experience in housing associations, local authority housing, care services or suppliers into these sectors. Experience delivering change in regulated or operationally complex environments. Strong Agile, Waterfall and hybrid delivery experience. Excellent RAID, planning, dependency and governance management skills. Confidence working with senior stakeholders, sponsors and executives. Ability to work independently, take ownership and drive outcomes without extensive hand-holding. A pragmatic, solution-focused style rather than a process-heavy approach. Resilience and calmness under pressure. Highly desirable Care technology experience, such as care systems, smart call, nurse call or similar platforms. Regulatory project delivery experience. Experience managing suppliers or software/system providers into housing, care or local authority environments. APM, PRINCE2, Scrum Master, SAFe or equivalent certification. Key competencies: You will be successful in this role if you can: Take ownership and work independently. Keep delivery flowing across multiple teams. Build credible long-term relationships with senior stakeholders. Challenge senior leaders appropriately while maintaining trust. Balance delivery pace with risk, readiness and operational impact. Stay calm and effective in an organisation under pressure to deliver critical change. Why apply? This is an opportunity to play a visible role in delivering important change across housing and care services. You will join a remote-first environment, with occasional travel to London or Leeds when collaboration or business need requires it. To progress matters please email your CV to (url removed) Services Advertised are those of an Employment Agency.
