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Housing Regulations Officer - Portsmouth Are you a passionate Housing Regulations Officer looking for your next role? 4Recruitment Services are currently recruiting for a Housing Regulations Officer to work in Local Authority Private Sector Housing Team based in The Portsmouth area. We are seeking a motivated and resilient individual with a proactive approach, excellent organisational skills, and a passion for improving housing standards. The ideal candidate will be confident in dealing with landlords, tenants, and stakeholders, able to handle challenging situations professionally, and committed to delivering positive outcomes for residents. Pay Rates: £19.68 PAYE £24.98 Umbrella Rate (per hour) Information the Role We are currently recruiting a Housing Regulations Officer to join a busy Private Sector Housing team. This is an excellent opportunity for candidates with experience in housing standards, environmental health, housing enforcement, HMO licensing, property inspections, or regulatory compliance. As a Housing Regulations Officer, you will play a key role in supporting landlords and tenants to ensure homes are safe, healthy, and compliant with relevant housing legislation. You will investigate housing-related concerns, carry out inspections, provide advice and guidance, and take enforcement action where required. The successful candidate will be responsible for delivering responsive and effective housing services, helping to improve standards within the private rented sector and ensuring compliance with licensing requirements and housing regulations. Key Responsibilities Receive, assess, and respond to enquiries and complaints relating to private rented housing and Houses in Multiple Occupation (HMOs). Carry out reactive, routine, and proactive inspections of residential properties. Undertake Housing Health and Safety Rating System (HHSRS) assessments. Work with landlords and tenants to resolve housing issues and improve property standards. Investigate complaints relating to statutory housing duties and regulations. Monitor compliance with housing legislation, licensing requirements, and licence conditions. Provide advice, guidance, and support to landlords, tenants, and householders. Prepare and serve formal enforcement notices where necessary. Support enforcement action and assist with cases that may proceed to tribunal or court. Maintain accurate records and case files. Use professional judgement to determine appropriate courses of action while managing potentially challenging situations. Contribute to service improvement initiatives and ongoing professional development. Essential Requirements: Level 3 qualification in Housing, Construction, Enforcement, Environmental Health, or a related discipline, or demonstrable experience working within housing standards, housing enforcement, or a similar regulatory environment. Experience of working with a range of stakeholders to achieve positive housing outcomes. Ability to manage a varied workload and prioritise effectively. Knowledge of residential property inspections and housing standards. Strong communication and customer service skills. Ability to work independently and make informed decisions. Competent IT skills, including Microsoft Word, Outlook, Excel, and database systems. Desirable Experience within Private Sector Housing, Environmental Health, Housing Enforcement, or HMO Licensing. Knowledge of the Housing Health and Safety Rating System (HHSRS). Understanding of housing legislation, including the Housing Act 2004, Public Health Acts, Building Regulations, and PACE. Experience investigating complaints and undertaking enforcement activity. Experience preparing and serving enforcement notices. Relevant professional membership or qualifications, including CIH or CIEH membership. Level 6 qualification in Housing, Environmental Health, Environmental Science, Housing Engineering, Construction, or a related field. What we offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact out Team on (phone number removed) or email (url removed).

The Housing Officer (Temp) role in the not-for-profit sector involves managing housing services and ensuring tenants receive exceptional support. This temporary position requires a proactive approach to addressing tenant needs and maintaining efficient housing operations. Client Details This not-for-profit organisation operates within the housing sector and focuses on providing quality services to tenants and communities. As a medium-sized organisation, it is committed to delivering excellent housing solutions while fostering a supportive and professional environment. Description Manage a portfolio of properties and ensure effective tenancy management services. Provide guidance and support to tenants on housing-related issues. Handle tenancy agreements, including renewals and terminations, in line with regulations. Conduct property inspections and ensure compliance with health and safety standards. Address tenant complaints and resolve disputes efficiently and professionally. Collaborate with internal teams and external agencies to support tenant wellbeing. Maintain accurate records and prepare reports on housing operations. Assist in the allocation and letting of properties to suitable tenants. Profile A successful Housing Officer (Temp) should have: Experience in housing management or a similar role in the not-for-profit sector. Strong knowledge of tenancy regulations and housing policies. Excellent communication and problem-solving skills. Ability to work independently and manage a varied workload effectively. Proficiency in maintaining accurate records and using relevant software systems. A commitment to providing outstanding service to tenants and communities. Job Offer Competitive hourly rate between 18.00 and 22.00. Temporary contract offering flexibility and valuable experience in the not-for-profit sector. Opportunity to work in a medium-sized organisation focused on housing services. Professional and supportive working environment. This is an excellent opportunity for an experienced Housing Officer (Temp) to contribute to meaningful work within the housing sector. Interested candidates are encouraged to apply promptly.

Location: Maidstone Contract: Temporary, 3 months Hours: Full-time, 37 hours per week Salary: £20 per hour, plus holiday (circa £38,500 salaried equivalent) Start Date: ASAP Prospectus is proud to be supporting our client in their search for a temporary Homelessness Support Officer . Please note this role will require an enhanced DBS check due to the need to work closely with vulnerable adults. You will also require a valid driving licence and access to your own vehicle. Responsibilities: Manage a caseload of clients, delivering effective support, needs assessments, and support plans Provide practical and emotional support to vulnerable individuals with complex needs Work collaboratively with partner agencies to deliver multi-agency interventions Support individuals to access services such as housing, healthcare, education, and employment Carry out risk assessments and develop "staying safe" plans Help prevent and reduce rough sleeping and homelessness across the borough Maintain accurate case records and contribute to service performance targets Participate in out-of-hours work, including evenings, weekends, and on-call rota Requirements: Recent, relevant experience working in a housing or homelessness-focused role High level of organisation and attention to detail, with the ability to manage priorities and caseloads Excellent interpersonal and communication skills, with the ability to build strong stakeholder relationships Collaborative, proactive, and empathetic approach CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

I am looking for a Compliance Tenant Liaison Officer to work on behalf of a prestigious local Birmingham based housing association. You will be responsible for providing support to their customers and teams to ensure they gain access to complete important compliance inspections and improvement works as well as taking ownership and responsibility for delivering a consistently high level of service within the team and across the business . You will receive: 18 P/H 3 months worth of work (covering long term sickness) 37 hours a week The successful canddiate will be responsible for: Working with teams across the group developing and delivering communications which support the organisation's message and services to keep customers safe in their homes Managing complaints and finding resolutions working with customers and contractors. Putting into actions lesson learnt from previous feedback to ensure continuous improvement You will need: Experience in a customer facing role with strong face to face and telephone skills You must have your own vehicle and willing to travel daily around Birmingham, Coventry and Worcester Data Entry Social Housing experience (desirable but not essential) Compliance and building safety experience (desirable but not essential) If you are looking to take the leap into a new and exciting role, get in touch with Jack on (url removed) or call (phone number removed)! INDPS

A reputable Local Authority is seeking an experienced Housing Solutions Officers to join its Housing Register Team. This is an excellent opportunity for housing professionals with experience in housing allocations, housing register assessments, or housing options to join a busy and supportive team delivering an essential frontline housing service. Rate: £ per hour PAYE Location: Greater London Contract: Interim Contract Working Pattern: Hybrid Working - 2 to 3 Days Per Week Office-BasedWorking within the Housing Register Team, you will manage a varied caseload of housing register applications, ensuring applications are assessed accurately, fairly, and in accordance with housing legislation and the Council's Allocation Scheme. Key Responsibilities Manage a caseload of housing register applications from initial application through to final decision. Assess eligibility and housing need in line with Part VI of the Housing Act 1996 and local allocation policies. Verify supporting documentation and carry out detailed application assessments. Make informed and legally compliant decisions on housing register applications. Provide advice and guidance to applicants regarding housing register applications and eligibility. Respond to enquiries via telephone, email, written correspondence, and face-to-face appointments. Support reception services on a rota basis, delivering excellent customer service to residents. Maintain accurate case records and update housing management systems. Liaise with internal departments and external agencies to obtain information required to progress applications. Ensure applications are processed within agreed service standards and performance targets. Assist with reviews, appeals, and complex housing register enquiries where required. Contribute to continuous service improvements and support wider administrative functions within the team. Essential Experience Previous experience working within a Housing Register, Housing Allocations, Housing Options, Homelessness, or Housing Solutions service. Good working knowledge of Part VI of the Housing Act 1996 and housing allocations legislation. Experience managing a busy caseload within a local authority or social housing environment. Excellent written and verbal communication skills. Strong customer service experience with the ability to manage sensitive conversations professionally. Experience using housing management systems and maintaining accurate records. Ability to work independently while contributing effectively within a team environment. Strong organisational skills with excellent attention to detail. Desirable Experience Experience working within a Local Authority Housing Service. Knowledge of housing allocation schemes and choice-based lettings. Experience handling reviews, appeals, and complex housing enquiries. Understanding of GDPR and information governance within housing services. What's on Offer Opportunity to work for a reputable Local Authority Supportive and collaborative team environment Valuable public sector experience Potential for contract extension Apply Now If you're an experienced Housing Solutions Officer , Housing Allocations Officer , Housing Register Officer , Housing Options Officer , or Housing Assessment Officer looking for your next interim opportunity, we'd love to hear from you.

Salary: £39,822.59 per annum Hours: 35 hours per week Location: Black Country & Birmingham Make a real difference where it matters most We have a fantastic opportunity for a Housing Officer (known internally as a Customer Relations Manager/CRM) to join Black Country Housing Group, with two roles available: one permanent position and one 12-month fixed-term contract. We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that can hit the ground running. You will have a minimum of 2 years experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why BCHG? Working at BCHG is different from working in a large, highly complex national provider. Here s why many people choose us and stay: We own and manage around 2,200 homes, primarily across the Black Country and Birmingham, meaning our homes are geographically close, well known and easier to manage effectively. Be more than just a number your voice is heard, and your work makes a visible difference Closer working relationships work directly with colleagues and leaders who know you and value your input. We are rooted in the Black Country for the Black Country, by the Black Country and proud of our social purpose You ll be joining us at an important time, as we deliver our BCHG 2030 strategy, with a strong focus on quality homes, sustainability, data-led decision making and long-term financial resilience. Our rewards We offer a strong and thoughtful total reward package, including: Competitive pay, externally benchmarked Flexible pension scheme with up to 7% employer contribution 28 days annual leave, plus an extra day at Christmas Option to buy or sell up to one week s leave each year Enhanced sick pay, maternity and paternity pay Health cash plan and 24/7 Employee Assistance Programme Funded professional qualifications, membership fees and leadership development Wellbeing days, volunteering time and a wide range of colleague recognition schemes About us: At Black Country Housing Group, our values are more than just words they shape the way we operate and how our colleagues interact daily. We re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! How to Apply and Next Steps: To apply for this role. please complete the application form and upload your CV. Closing Date: 17th July 2026 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via (url removed) who will be happy to assist. We kindly request that no direct approaches are made from agencies for this role and only applications made via our applicant tracking system (ATS) will be accepted.

Personal Specification Demonstrated experience of working with social tenants preferably with local authority but not essential Ability to attend meetings, panels or case conferences and present difficult and complex cases A working knowledge in understanding changes in legislation in housing and support services Experience of working with a range of vulnerable tenants and families from under 18's to the older person living in their own homes. Experience and knowledge of current welfare benefits and housing benefits Experience of effective Casework Management, Referral Processing, Assessment, Support Planning, providing tenancy advice and recognising Risk Ability to use Microsoft package and bespoke housing databases. Ability to work intensively with tenants who require tailored support to settle into their tenancies and sustain them. Ability to draft correspondence reports and collating and maintaining accurate statistics relating to the Tenancy Support work. Problem solving skills and ability to seek for positive outcome while working with professionals. A general understanding of 'safeguarding children, young people and vulnerable adults' and its relevance to the service area and a willingness to attend training as required. Knowledge of stakeholders and local services or to collate a portfolio of services to refer to. An understanding of new or introductory tenancies and/or any potential issues or problems that may arise in new properties Ability to work in a team and alongside tenancy officers managing estates Basic understanding of tenancy and housing law Basic knowledge of resolutions to reduce Anti-social behaviour and noise transference or nuisance. Job Purpose To Identify and build a support package with new tenants within the first 6 to 12 months of their tenancy. To help new and existing transferred tenants settle into their new home and give extra support and guidance when needed. To assist and support the New Builds tenancy enforcement officer in managing a large volume of new tenants presenting with variable support needs. To ensure that support is in place to ensure successful management and sustainment of the tenancy and offer a holistic and supportive approach to tenants with additional need for support. Specific Duties and Responsibilities Responsible for referrals for support and providing tailored support to a caseload of vulnerable tenants following tenancy start up. To refer tenants to other Council and Health services, including social services, psychiatric services, drug/alcohol agencies. Assess need and formulate Support Plans for individual tenants with the broad aims of promoting independent living and sustaining a tenant in their tenancy. Attend appropriate forums including Mental Health, Drug and Alcohol, high harm, and hoarding panels, MARAC. Maintain databases and ensure full and adequate records of service provision for each tenant with reference to all contact, support provided and review plans. Provide reports to Senior Managers as required To undertake risk assessments of current and future tenants particularly those with histories of mental illness and/or substance abuse problems. Liaise closely with other agencies involved with tenants and ensure the relevant Council departments are advised of new cases and details of support provision. Undertake floating support cases and refer and co-ordinate support from other agencies both statutory and voluntary as necessary.

Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we re looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rd July 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.

Contracts Manager Location: Covering the East Midlands Salary: £55,000 £62,000 per annum + £5,500 Car Allowance or Company Car & Benefits! Contract: Full time, Permanent Benefits: Enhanced pension contributions, Employer paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme and support for CPD! Sustainable Building Services is one of the UK s largest providers of residential retrofitting for decarbonisation. Whether it s social housing or private homes, we re dedicated to managing and delivering large-scale projects that boost energy efficiency and promote low-carbon technology. Each year, our work enhances the health, comfort, and well-being of thousands of households. We re also tackling issues like fuel poverty and the rising cost of living, all while helping to lower energy consumption and carbon emissions. Together, we re making strides toward the UK s goal of reaching net-zero emissions! Due to our exciting growth plans, we are looking for an experienced Contracts Manager to support the Company's ambitious expansion plans in the Southern Region as we continue to build teams across the UK. In your role as Contracts Manager, you will be responsible for the management of all Site Managers, Supervisors, Quality Administrators, and Tenant Liaison Officers under your supervision. Ensuring that all on-site activities are delivered safely to the highest quality, on programme and within budget, from conception through to completion. As our Contracts Manager you will be responsible for: Managing setting up each project, from allocating the site team, handover from estimating, agreeing budgets, reviewing retrofit information, sub-con procurement & formulating programmes. Day-to-day management of site managers, Site Supervisors, Tenants Liaison Officers, and any Site Operatives under your control. Holding regular team briefings (formal and informal) to ensure that staff are kept informed of Programme priorities, changes, and to review key project milestones. Ensuring all sites are adequately resourced, both from a company perspective and the supply chain. Monitoring the performance of the supply chain on a regular basis, ensuring all supply chain members are adhering to their programme and contractual requirements. Attending regular operations meetings and produce necessary reports. Ensuring all properties are completed to the required contract specification standards and all retrofit compliance requirements are adhered to in order that all properties are lodged in line with client deadlines. In order to be successful in this role you must have: SMSTS CSCS Card Full UK Driving License Minimum 10 years Construction experience EFAW High Level of Leadership and management skills with the ability to influence and mentor Ability to plan and organise resources to meet tight deadlines Proficient in IT, Particularly Outlook & Excel Problem-solving skills and analytical thinking Experience of retrofit process, from assessments, designs, and lodgements It would be great if you had: NVQ L7 Diploma in Construction Senior Management IOSH Managing Safely Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and ensuring a workplace where all individuals are treated fairly and with respect regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to make a difference one home at a time Apply now and help us lead the way in sustainable building and energy efficiency! No agencies please.

Are you an experienced procurement professional looking for the perfect step up into a strategic role? We are partnering with Dacorum Borough Council to recruit for a permanent Procurement Lead. This opportunity offers flexible working, exposure to high-profile Housing and Property projects, and the chance to shape procurement strategy. Offering £50,000 £55,000, generous holiday entitlement and a 17.1% employer contribution pension scheme, this is an excellent opportunity for someone looking to progress their career while leading complex commissioning and procurement activity across a large public sector organisation. This Procurement Lead role offers the following benefits: A permanent role within a supportive and friendly team Up to 32 days annual leave plus Bank Holidays, with the option to purchase an additional week Local Government pension scheme, with employer contributions of 17.1% Working from home Flexible working In this position, you will be: Managing the Housing and Property contract register and procurement forward plan Leading complex procurement and commissioning activities across goods, services and works Ensuring procurement activities comply with legislation, standing orders and public sector best practice Delivering procurement projects that achieve value for money, sustainability and service quality Supporting contract management and governance processes across the directorate Providing technical procurement advice to officers, managers and stakeholders Supporting the training, development and implementation of procurement strategy Managing multiple procurement projects simultaneously and delivering to strict deadlines Identifying procurement risks and implementing mitigation strategies Preparing reports and updates for senior leadership, committees and governance boards I d love to speak to someone who has: Significant experience within a public sector procurement role, and knowledge of contract management Experience leading complex procurement projects and coordinating stakeholders Excellent communication and stakeholder management skills Experience working within governance and compliance frameworks The ability to manage competing priorities and deliver outcomes to deadlines CIPS qualification and a Full UK Valid Driving License This permanent Procurement Lead position is ideal for someone looking to take the next step in their career within a supportive environment that offers flexible working and genuine long-term progression opportunities. If you are interested in this Procurement Lead role, apply online now or contact Charlotte Sutton at (url removed) for more information.

We're looking for a Senior Customer Voice Officer to play a central role in strengthening how Cobalt listens to, understands and responds to its customers. Working closely with the Customer Experience Manager, this role is pivotal in ensuring customer insight shapes services, decisions and continuous improvement across the organisation. You will lead on capturing and interpreting customer feedback, helping to embed a culture where the customer voice is proactively sought, clearly understood and consistently acted upon. Through effective use of data, insight and engagement activity, you will ensure customer needs and expectations are at the heart of service design and delivery. This role sits within Cobalt's Customer Experience function and works collaboratively with service leads and teams across the organisation. You will plan and deliver customer engagement activities, manage customer surveys, and ensure learning and outcomes are recorded, monitored and reported, supporting accountability and customer-focused decision making. Please review the full Recruitment Pack, available to download below. Cobalt Housing is a registered housing association based in North Liverpool. We manage and maintain around 6,000 affordable homes in Fazakerley and Sparrow Hall, Croxteth and Norris Green. We carry out a wide range of economic, neighbourhood and community regeneration activities and believe that, by providing quality places to live and support to those who need it, we play our part in developing thriving communities where people are proud to live and can be their best.

About the Role We are looking for a proactive and community-focused Community Enforcement Officer to join the Public Realm Enforcement Team. This is a varied and rewarding role where you will play a key part in maintaining the safety, cleanliness and quality of public spaces across the city. Working closely with residents, businesses, partner agencies and council departments, you will investigate complaints, enforce legislation, respond to environmental issues and help ensure public spaces remain welcoming and safe for everyone. Key Responsibilities Investigate and enforce environmental offences including littering, fly-tipping, waste management offences, illegal advertising and graffiti. Deal with abandoned, untaxed and nuisance vehicles. Undertake statutory duties relating to stray dogs, dog control and dog fouling enforcement. Enforce Public Spaces Protection Orders (PSPOs), byelaws and other legislation relating to streets and open spaces. Work with partner agencies to support coordinated responses relating to homelessness and unauthorised encampments. Act as a key point of contact between council departments regarding unauthorised encampments, carrying out welfare and needs assessments where required. Conduct patrols, investigations and evidence gathering activities. Prepare case files and support enforcement action in accordance with legislation and council policy. Assist in the delivery of evening and weekend operational cover when required. Contribute to service improvement, community safety initiatives and wider council objectives. Ideal Experience Experience within enforcement, environmental services, community safety, housing, neighbourhood management, public protection or regulatory services. Knowledge of relevant legislation and enforcement procedures. Strong investigation, problem-solving and communication skills. Experience working with members of the public and managing challenging situations professionally. Ability to work independently and make sound decisions. Experience preparing reports, evidence and case documentation would be advantageous. Why Apply? This is an excellent opportunity to work within a high-profile frontline service, helping to improve local communities and deliver positive outcomes for residents and visitors alike. Application Process If you wish to apply, please respond with: An up-to-date CV Your availability / notice period Your required rate

Neighbourhood Assistant Slough Temporary Full Time Join a busy Local Authority Housing Team as a Neighbourhood Assistant, providing essential administrative and tenancy management support to help deliver high-quality housing services to residents across Slough. THE ROLE As a Neighbourhood Assistant, you will provide comprehensive administrative support to the Neighbourhood Team, ensuring tenancy management services are delivered efficiently while supporting residents and officers across a wide range of housing management activities. Key responsibilities include: Providing administrative support for tenancy management, estate management, anti-social behaviour and tenancy sustainment services. Managing diaries, correspondence, telephone enquiries, electronic records, keys, fobs and general office administration. Raising purchase orders, processing invoices and supporting financial administration processes. Preparing tenancy documentation, arranging property viewings, completing tenancy sign-ups and carrying out identity checks. Supporting court preparation for tenancy enforcement, access applications and anti-social behaviour cases. Maintaining accurate tenancy records on NEC (or similar housing management systems), including tenancy changes, audits and estate inspections. Supporting garage and parking space administration, void processes, mutual exchanges, performance reporting and partnership working across council services. THE CANDIDATE The successful candidate will have previous experience in a similar housing administration, neighbourhood services or tenancy support role, ideally within a Local Authority or Housing Association environment. You will also have: Experience providing comprehensive administrative support within a busy team. Excellent customer service, communication and organisational skills with the ability to manage competing priorities. Strong IT skills, including Microsoft Office and experience using databases or housing management systems such as NEC. Experience of financial administration, including purchase orders and invoice processing. An understanding of social housing, tenancy management processes and working effectively with internal and external partners. THE CONTRACT Working Hours: Full Time - 35 hours per week, Monday to Friday Length of Contract: 3 Month Contract Rate: The pay for the role is 20.81 per hour LTD company rate. The PAYE equivalent is 17.74 per hour , inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call (phone number removed) to discuss the role in more detail. If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

We are currently recruiting for an experienced Housing Officer to join a well-established Housing Association covering a patch across Bexley on a temporary basis. This is an excellent opportunity for an experienced housing professional with a strong background in tenancy management and delivering high-quality housing services within the social housing sector. Key Responsibilities of a Housing Officer: Manage a designated patch of properties, providing an effective and customer-focused housing management service. Deliver all aspects of tenancy management including sign-ups, tenancy sustainment, breaches of tenancy, ASB, neighbour disputes and tenancy enforcement. Conduct estate inspections and ensure communal areas are maintained to a high standard. Carry out home visits and maintain regular contact with residents. Work closely with internal teams and external agencies to resolve tenancy-related issues. Support residents to sustain their tenancies and promote successful communities. Identify and escalate safeguarding concerns where appropriate. Monitor and manage rent-related issues, making referrals where necessary. Maintain accurate records and update housing management systems in a timely manner. What we'd love to see from you: Previous experience working as a Housing Officer within a Housing Association or Local Authority. Strong knowledge of tenancy management within social housing. Experience managing a housing patch independently. Confident dealing with anti-social behaviour, tenancy breaches and resident enquiries. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied workload. Full UK driving licence and access to a vehicle (essential). If this role is of interest we would love to hear from you! Please apply or contact (url removed) or (url removed)

We have an opportunity to join Sovereign Network Group as a Resident Liaison Officer working from our Hurn office. This role will include a mix of office, home and travelling to meet with customers across our regions. This is a fast paced customer facing role. To be successful you will need: Solid experience within a busy customer focused role, ideally within the housing sector Some understanding of building maintenance terminology An understanding of retrofit and the impact on people living in their homes. The ability to manage your own workload. Strong communication skills Driving licence and access to vehicle Key Accountabilities: Deliver the right outcome for our customer in a safe and timely way. Support our customers through our Homes and Place retrofit programme. Act as the main point of contact for the customer throughout the process, listening and understanding their needs and concerns, whilst keeping the Homes and Place Programme Lead updated with progress and any challenges faced. Ensure all information provided to customers is clear and consistent, to avoid any confusion or misunderstanding and to minimise any concerns they may have. Review and regularly maintain the customer engagement plan to ensure all information is accurate and up to date. Attend site meetings, events, appointments with customers, contractors or stakeholders as required. Work collaboratively with stakeholders to explore opportunities to transform our services and customer experience. Identify and escalate risks, issues, and dependencies as appropriate and propose solutions to resolve. Provide support enabling the team to produce regular briefing notes and reports. A full driving licence and car is required. The successful applicants will play a key role in supporting our retrofit programme.

Ready to make a difference and improve people's lives? We're excited to announce an opportunity as and Enforcement Officer. As an Enforcement Officer , you'll be part of a friendly, supportive "One Team" where your work truly matters. In this role, you'll help customers stay in their homes, keep communities strong, and make a positive impact every day. You'll ensure tenancy agreements and legal standards are met, while working to reduce rent arrears and protect vital income that supports our services. You'll take the lead on more complex arrear's cases, guiding them through the court process with confidence and care. This isn't just about enforcement-you'll also provide the right support at the right time to help customers get back on track. If you're someone who wants a role with purpose, where you can balance firmness with compassion and see the results of your work in stronger, happier neighbourhoods, this could be the perfect opportunity for you. Why join LHP? We're more than a housing provider - we're a purpose-driven team that cares deeply about our customers, our communities, and each other. Alongside a salary of 32,788, you'll enjoy a fantastic range of benefits: - An employee wellbeing package worth up to £1,200 per year (Westfield Health) -Enhanced family leave and maternity policies. Discounted shopping vouchers. A brilliant salary sacrifices pension scheme - with up to 12% employer contribution. 32 days' holiday (including bank holidays), increasing annually for your first five years. Opportunities to earn extra leave for full attendance, plus buy/sell options. Access to Mental Health First Aiders across the business. You'll also join a positive team culture where your development is a priority and your ideas are valued. Where I'd work: This role is primarily based within our Boston communities, however occasionally travel may be required across Lincolnshire. You'll have the autonomy to manage your own diary and the flexibility to work from locations that best support the delivery of your projects across Lincolnshire. This could be at our main offices in Grimsby or Boston, our various community hubs, at home, local coffee shops, or wherever works best for you. What I'd need: It would be great if you also bring: Previous Experience in housing enforcement, tenancy management or legal case work. Strong knowledge of housing law, tenancy law and enforcement powers Knowledge of the Renters (Rights) Bill and other related Housing legislation Excellent communication and negotiation skills, especially in conflict situations Customer focused with excellent customer service experience Confidence in preparing and presenting evidence in court. Ability to handle sensitive cases with professionalism and resilience Competent with using IT systems to record and retrieve data. Full UK driving licence and access to own vehicle. Even better if you bring: Qualification in Housing and/or Customer Service. Proven experience of applying income recovery procedures. Understanding of legal arrears recovery processes and possession hearings Desire to progress through training and personal development Experience supporting vulnerable tenants in conflict situations What does a typical week look like? As an Enforcement Officer, your week will be varied, people-focused, and full of opportunities to make a real difference. You might: Managing complex and serious arrears caseloads, ensuring timely and effective interventions. Using data and predictive tools to identify risk patterns and act proactively. Developing tailored action plans for individual cases, aligned with policies and best practice. Preparing detailed case reports and court documentation, including possession claims and witness statements. Coordinating court dates, submitting applications, and ensuring compliance with pre-action protocols and tenancy law. Monitoring compliance with court orders and escalating enforcement actions where necessary. Conducting welfare checks and safeguarding measures before eviction and liaising with bailiffs and enforcement agents. Please view the full job description for a full list of responsibilities How to apply Ready to help us create places to be proud of? Apply today by submitting your CV and our application questions. Finally some key Information At Lincolnshire Housing Partnership , we're committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates. It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities. To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process All offers of Employment is subject to a DBS Check and Satisfactory References

Customer Services Officer (Temporary - 3 Months) £14.17 an hour Bradford 37 hours a week About the RoleWe are seeking a proactive and customer-focused Customer Services Officer to join our client's team on a 3-month temporary basis. This is a fantastic opportunity to support a busy housing organisation. Key Responsibilities: Act as the first point of contact for customers via phone, email, and in person.Resolve customer enquiries and complaints efficiently and professionally. Provide accurate information on housing, repairs, and related servicesLog and manage repair requests and liaise with contractors to schedule work Support tenancy and allocations processes, including applications and enquiriesMaintain accurate records and update internal systemsWork collaboratively with internal teams, including Income Management and Neighbourhood teams. Promote online services and assist customers with digital access Essential Requirements: Language skills (ESSENTIAL): You must be fluent in Urdu, Punjabi, Arabic, or another South Asian language Proven experience in a customer service role, ideally within housing or a similar environment Strong communication and interpersonal skills Ability to handle challenging situations and resolve complaints Good IT skills (MS Office and database systems) A calm, professional, and empathetic approach What We're Looking For: Passion for delivering excellent customer service Ability to remain calm under pressureA team player with a "can do" attitudeStrong organisational and problem-solving skills Why Apply? Competitive hourly rateImmediate start availableOpportunity to gain experience within a reputable organisationMeaningful role supporting diverse communities If you are a multilingual customer service professional looking for your next temporary opportunity, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Procurement and Contracts Officer - Part time 30 hrs pw £30,492 per annum Chelmsford Part-Time Permanent We are looking for a Procurement and Contracts Officer to provide professional and effective Procurement and Contract Management support to the Procurement and Contracts team and wider organisation. What you'll be doing Conduct both FTS and non-FTS procurements following Delta Housing Policies and PA2023 to ensure we are achieving VFM and compliance across all procurement activity. Support Business Partners and Head of Procurement and Contracts with tendering and contract management activities to allow the team to provide a first-class service to the business. Establish and maintain strong relationships with internal and external stakeholders to support the delivery of compliant and excellent Procurement and Contract Management. Provide professional procurement and contract management expertise and advice to internal customers, that advice will include but not be limited to: Specifications. Professional and compliant tender documentation and processes, including evaluation. Professional contract management documentation and activities. Work with the Procurement and Contracts Team and wider organisation to develop and drive continuous improvements for Delta Housing. What we are looking for Proven experience in Public Sector procurement. Proven experience in leading and complex procurements projects successfully. Proven experience of PCR2015 and PA2023 and FTS tender process. Proven experience in managing contracts both for works and services. An excellent communicator with the ability to adapt styles to engage a wide range of stakeholders with different communication styles. Please note the office expectancy of this role is as follows: This role will require you to be in the office a minimum of once a month with flexibility to come in around business need. Benefits The salary for this post will be £ 30,492 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme Volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 30 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.

This temporary role as a Homelessness Prevention Officer in the public sector requires a dedicated individual to provide support and guidance to those at risk of losing their homes. Based in Borehamwood, this position focuses on delivering housing solutions and ensuring compliance with statutory responsibilities. Client Details This opportunity is with a property-focused department within a public sector organisation. The organisation operates with a structured framework and is committed to supporting the community through effective housing and homelessness prevention services. Description Conduct assessments for individuals and families at risk of homelessness. Provide tailored advice and support to prevent housing loss. Develop and implement personalised housing plans in compliance with statutory guidelines. Collaborate with external organisations to secure suitable housing options. Maintain accurate records and ensure all documentation aligns with legal requirements. Monitor and review cases to ensure appropriate progress and outcomes. Offer guidance on benefits and financial assistance available to clients. Act as a liaison between clients and landlords to resolve housing issues. Profile A successful Homelessness Prevention Officer should have: Previous experience in housing or homelessness prevention within the public sector. Knowledge of housing legislation and statutory obligations. Strong communication and interpersonal skills to engage with diverse groups. Ability to manage a varied caseload effectively and meet deadlines. Proficiency in maintaining accurate records and case files. Problem-solving skills to address complex housing issues. A proactive and organised approach to work. Job Offer Competitive hourly rate between 23 and 28, based on experience. Temporary contract offering flexibility and opportunities for skill development. Work in Borehamwood, serving a diverse and supportive community. Gain valuable experience in the public sector housing industry. This is an excellent opportunity for a motivated individual to make a meaningful impact. If you are passionate about homelessness prevention and meet the criteria, we encourage you to apply.