250 jobs found

Contract Data Governance Business Analyst - Social Housing You will support a focused data governance initiative within a social housing environment. You will analyse housing-specific data entities and map how data is created, read, updated and deleted across key systems, processes and user groups. You will work closely with data, technology and business stakeholders to improve data ownership, lineage, quality controls and lifecycle management across core operational platforms. You will: Produce a CRUD matrix across key housing data entities, including tenants, properties, assets, tenancies, repairs, compliance, arrears and contacts. Map data entities against core systems, integrations, processes and user roles. Identify data ownership, stewardship responsibilities, lineage and lifecycle controls. Highlight data quality issues, duplication, manual re-keying, unclear ownership and control gaps. Support the development of data governance artefacts, including data dictionaries, quality rules and metadata documentation. Facilitate workshops with business, technical and operational stakeholders. Translate complex data flows into clear, business-facing documentation. Deliver structured outputs quickly. Rate: 500 per day, subject to experience Outside IR35, subject to CEST determination Contract: Initial 3 months Location: Remote-first / hybrid, with occasional face-to-face collaboration Start: ASAP You will need Recent social housing experience. Strong data-focused business analysis experience. Experience of data governance, data quality, data migration, MDM or data lifecycle projects. Proven experience producing CRUD matrices, data flow diagrams and data mapping documentation. Understanding of housing data across areas such as tenants, properties, assets, repairs, compliance, tenancy management or income. Strong stakeholder engagement and workshop facilitation skills. Confidence working with Excel, mapping tools and structured datasets. An understanding of relational databases, schemas or SQL would be advantageous. This role will suit a hands-on contractor who can quickly understand a complex housing systems landscape, work independently and deliver practical data governance outputs with minimal hand-holding. To apply, send your cv to Simon at (url removed) Services advertised are those of an Employment Business.

Our client has a permanent vacancy for an IT Project Manager and Business Analyst. This role includes both project management and business analysis responsibilities, although the emphasis will be on project management. It is full-time with hybrid working, where you can expect to be in the office 2 days per week. You will be responsible for successfully delivering projects using your project management and business analysis expertise. You will effectively and efficiently lead project teams, working in close collaboration with sponsors and senior managers from across the business. You will be accountable and responsible for the delivery of IT-enabled business projects, typically several at any one time. The role, where required, is also responsible for supporting the sponsor in building the case for change, and thereafter providing analyst skills and expertise, along with testing skills and expertise. This role requires a highly-skilled individual, capable of operating confidently and decisively in the delivery of projects. You will have a successful background in: Delivering a range (size/complexity) of business projects enabled by IT, to include the delivery of business change and new/enhanced IT capabilities. Leading project teams comprising of IT and business colleagues. Providing business analysis capabilities to projects when working as both the project manager and business analyst, in order to identify the optimum business process and integrated solutions. Providing effective governance and stakeholder management tailord to the project/steering group needs. Influencing all parts of the organisation. Requirements: Educated to degree level, and/or certification at Practitioner level in a recognised project management framework, such as PRINCE2/SAFe (or demonstrable and significant project management experience). Evidence of ongoing professional development/membership of professional associations. Significant experience of leading IT projects, involving the development and implementation of business processes to meet identified business needs, acquiring and utilising the necessary resources and skills, within agreed parameters of cost, timescales and quality. Good technical understanding of IT systems, the systems lifecycle, and a high-level appreciation of IT Architecture. Has demonstrably and effectively operated at an organisation director and project sponsor level. Experience in managing external suppliers. Experience of providing support and guidance on project portfolio management processes, procedures, tools and techniques. Demonstrable experience of business analysis models and techniques and managing and undertaking product/software testing. Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so.

Security Analyst SOC, Tier 2 SOC Analyst to join an award winning managed service provider 24x7 security team. As a Tier 2 Analyst, you will lead the investigation, containment, and coordination of security incidents, working closely with Tier 1 analysts, internal IT teams, and external stakeholders. Taking ownership of complex alerts, support threat hunting and intelligence efforts, and contribute to the refinement of detection rules, playbooks, and response procedures. You will be involved in • Incident Detection & Response • Threat Intelligence and Analysis • Security Monitoring and Detection Engineering • Compliance, Reporting and Documentation • Vulnerability Management • Collaboration and knowledge sharing This would suit an experienced security analyst who has proved experience working in a busy security department, working in security operations. Strong alert triage, incident response, security monitoring, and threat analysis. Experience handling real-world security incidents and working with SIEM, EDR, or vulnerability management tools. Ideally have a strong bachelor s degree in computer science, Information Security, Cyber Security or related field with any SIEM-specific certification or vendor-specific training. Relevant cybersecurity certifications such as Certified Cloud Security Professional (CCSP) or other relevant security certifications, Security+ (CompTIA), CEH (Certified Ethical Hacker), CISSP, BTL1, BTL2 or others are highly desirable but not essential. Office based in Stoke on Trent, shifts, rota basis of 4 days on working - early's, late's and nights. This is an excellent opportunity for an experienced security analyst ready to take the next step with a chance to mentor junior analysts, deepen your technical expertise, and help shape our evolving security posture in a collaborative, hands-on environment.

Role: Senior Business Analyst (Cyber Resilience & Operational Transformation) Sector: Utilities / Critical National Infrastructure (CNI) Location: UK (Hybrid) Purpose of the Role Lead the business analysis, requirement elicitation, and governance frameworks for critical cyber resilience and operational transformation initiatives. This position bridges corporate technology and site-based industrial systems to translate complex cyber security, data protection, and business continuity expectations into executable, delivery-ready technical specifications. Key Responsibilities Cyber Security & Regulatory Alignment: Drive Cyber Assessment Framework (CAF) aligned activities, executing control mapping, evidence collation, gap analysis, and compilation of robust regulatory Evidence Packs (EP) to satisfy NIS compliance. Resilience & Disaster Recovery (DR): Elicit and define comprehensive end-to-end Business Continuity and Disaster Recovery (BCDR) requirements, focusing on ransomware resilience, data recovery governance, and secure operational restoration. IT/OT Integration Assurance: Collaborate with cross-functional architecture and engineering teams to govern system onboarding (e.g., SIEM/SOC infrastructure monitoring) across both corporate enterprise and industrial Operational Technology (OT/SCADA) environments. Requirements Governance: Create procurement-grade business analysis artifacts, including functional/non-functional specifications, process maps (BPMN), and strict Requirements Traceability Matrices (RTM). Requirements Extensive experience operating as a Senior, Lead, or Principal Business Analyst within a utility, regulated energy network, or CNI environment. Deep domain fluency in cybersecurity, industrial data protection frameworks, and complex disaster recovery structures. Proven exposure mapping technical systems to regulatory frameworks (such as NIS regulations or NCSC guidelines). Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Think Accountancy & Finance are partnering with a highly respected business based in Hemel Hempstead, to find a Billing Data Analyst. This role would suit a highly analytical individual who loves getting into the detail, investigating complex billing issues, and working with large datasets. You'll be involved in managing sophisticated revenue streams and billing structures, making strong Excel skills and a methodical approach essential. Beyond the role itself, the culture here is exceptional. You'll be joining a genuinely supportive team that values collaboration, development, and enjoying what you do. It's the type of environment where people stay, succeed, and enjoy coming into the office. Although they do also offer the option of hybrid working after full training! What you'll be doing Analysing large volumes of billing and customer data Investigating and resolving complex billing queries Identifying discrepancies and tracing issues back to source Validating supplier and customer data Producing accurate billing information across multiple service lines Working closely with teams across the business to solve problems Supporting process improvements and data quality initiatives Managing bulk data changes with a high level of accuracy What we're looking for Strong Excel skills, including lookups, filtering and working with large datasets A highly analytical mindset with excellent problem-solving abilities Exceptional attention to detail Someone who enjoys investigating issues and getting to the root cause Strong communication skills and the confidence to work with stakeholders across the business A positive, personable attitude and genuine team-player mentality Ideal background You may have experience within: Billing Finance Administration Accounts Receivable Data Analysis Revenue Operations Commercial Support Finance or Business Analytics Equally, if you're naturally analytical and have strong Excel skills, we'd still love to hear from you. Why apply? Hybrid working once established in the role Employee bonus scheme Friendly and welcoming team environment Strong focus on employee wellbeing Regular social events and team activities Long-term career development opportunities A business with an outstanding culture and excellent staff retention If you're the type of person who enjoys spotting patterns, solving problems and working with data, whilst being part of a genuinely great team, we'd love to hear from you. Think Accountancy and Finance is the finance division of Think Specialist Recruitment, an independent recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: Accounts Payable, Accounts Receivable, Payroll, Finance Admin, Part Qualified Finance, Credit Control and Bookkeepers.

SOC Analyst (Level 2) Aylesbury 3 Days Onsite 45,000 I'm working with a growing cyber security business looking to add a SOC Analyst to its Security Operations team. This is a great opportunity for someone with experience investigating security alerts, responding to incidents and working with SIEM and EDR technologies in a fast-paced environment. What you'll be doing: Monitoring and investigating security alerts and incidents. Triaging and responding to security events. Supporting incident response activities. Improving detection rules and SOC processes. Producing incident reports and documentation. What we're looking for: Previous SOC Analyst experience. Experience with SIEM platforms such as Sumo Logic, Splunk, Sentinel or QRadar. Exposure to CrowdStrike or similar EDR technologies. Good understanding of networking fundamentals (TCP/IP, DNS etc.). Strong analytical and problem-solving skills. Desirable: Security certifications (Security+, CySA+, SC-200). PowerShell or Python scripting experience. MSSP or managed services experience. For more information or a confidential discussion, please get in touch.

Senior Cyber Security Analyst Central London (1 day per week onsite) up to 85,000 + benefits About the Role This is a highly visible opportunity to join a growing global Cyber Defence function at an exciting stage of transformation and centralisation. Cyber security remains a core strategic priority for the organisation as it continues to modernise operations and strengthen resilience across a complex international environment. The successful individual will play a critical role in strengthening operational security capabilities while helping shape the future direction of the team as the wider security function evolves. This role offers genuine ownership, senior stakeholder exposure and strong progression potential into future lead or management responsibilities over time. The Opportunity We are seeking an experienced Senior Cyber Security Analyst to join a global Cyber Defence function. This is not a traditional SOC analyst position focused purely on alert investigation. Instead, this role requires an individual capable of leading cyber incidents operationally, technically and commercially from end-to-end. You will act as a senior technical subject matter expert across incident response, detection engineering, cloud security and vulnerability management, while also providing calm, structured leadership during high-pressure situations. The environment is heavily Microsoft-focused, with particular emphasis on: Microsoft Sentinel Microsoft Defender XDR Azure security and secure-by-design principles Detection engineering and automation Threat and vulnerability management You will work closely with global technology and cyber teams to continuously improve monitoring, detection, response and remediation capabilities across hybrid cloud and on-premise environments. Key Responsibilities Incident Response & Major Incident Management Lead the end-to-end management of cyber security incidents across global environments. Take ownership of incident triage, severity assessment and response coordination across P1-P4 incidents. Lead incident bridge calls and coordinate technical and business stakeholders throughout the incident lifecycle. Assess technical, operational and commercial impact to support effective decision-making under pressure. Provide clear, calm and structured communications to both technical teams and senior leadership. Drive containment, eradication, recovery and post-incident improvement activities. Conduct root cause analysis and ensure lessons learned are embedded into operational processes and controls. Develop and maintain incident response procedures, playbooks and documentation aligned to industry best practice. Detection Engineering & Security Automation Configure, optimise and continuously improve Microsoft Sentinel and Microsoft Defender technologies. Develop and tune detection logic using KQL to identify emerging threats and attacker behaviours. Build and maintain automated SOAR workflows using Logic Apps and related technologies. Integrate Microsoft security tooling with third-party technologies and service providers. Identify monitoring gaps and improve visibility across cloud and on-premise environments. Maintain high-quality technical documentation for detections, automations and operational workflows. Cloud Security & Secure-by-Design Support secure configuration and operational security across Azure and associated cloud services. Collaborate with infrastructure and engineering teams to embed secure-by-design principles. Evaluate configuration changes and ensure alignment with security standards and controls. Support implementation and optimisation of Microsoft Defender security policies across endpoint, identity, cloud and email platforms. Contribute to the continuous improvement of cloud security posture across global operations. Threat & Vulnerability Management Support and enhance the vulnerability management programme across infrastructure, cloud and endpoint environments. Work with tools such as Microsoft Defender Vulnerability Management and Tenable to identify and prioritise vulnerabilities. Translate vulnerability findings into actionable remediation plans with technology stakeholders. Leverage cyber threat intelligence to improve detection capabilities and prioritisation decisions. Track remediation progress and provide meaningful risk reporting to cyber leadership. Stakeholder Management & Collaboration Partner with Group IT, Regional IT and wider technology teams across multiple geographies. Act as a trusted advisor across operational security, incident response and cyber defence activities. Balance technical risk with operational realities and business priorities. Demonstrate strong stakeholder management and communication skills at all levels of the organisation. Contribute to a positive cyber security culture and continuous improvement mindset across the business. What We're Looking For Essential Experience Proven experience leading cyber security incidents end-to-end within enterprise environments. Strong background in Security Operations, Cyber Defence, Incident Response or Blue Team functions. Experience operating within hybrid cloud and on-premise environments. Hands-on experience with Microsoft Sentinel, Microsoft Defender XDR and Azure security technologies. Experience with detection engineering, threat detection and security automation. Exposure to vulnerability management platforms such as Tenable or Microsoft Defender Vulnerability Management. Experience managing stakeholder communications during high-severity incidents. Strong understanding of attacker tactics, techniques and procedures (TTPs). Technical Skills Strong Microsoft security ecosystem expertise. Advanced KQL experience for investigations, detections and reporting. Experience building automation workflows using Logic Apps or similar technologies. Knowledge of cloud security principles across Azure and ideally AWS or Google Cloud. Familiarity with industry frameworks such as NIST and ISO 27001. Personal Attributes We are particularly interested in individuals who demonstrate: Calmness under pressure Strong ownership and accountability Excellent communication and stakeholder management skills Commercial awareness alongside technical depth Gravitas and confidence leading senior incident discussions The ability to know when to stop investigating and start managing the wider incident process What's on Offer Highly visible role within a growing global cyber security function Genuine ownership and influence across security operations Opportunity to shape and mature cyber defence capabilities globally Strong balance of technical depth and business engagement Clear long-term progression opportunities as the team expands Flexible hybrid working with only 1 day per week onsite in Central London To apply for this fantastic opportunity please send your CV

MARKETING INSIGHT ANALYST - Membership Organisation THE ROLE We're hiring on behalf of an established financial services membership organisation based in London. Their marketing runs across email, website, social, paid, partnerships and events - but they want clearer insight into what's working. They need an analyst who can change that. Someone who takes performance data and turns it into clear recommendations that shape decisions. You'll own reporting and dashboards, analyse what's working and why, and be the person the Senior Marketing Manager relies on to understand campaign performance. This is hands-on reporting and analysis - not data science, not strategy - but work that genuinely matters to how they operate. WHAT YOU'LL DO Own marketing dashboards and reporting across email, website, social, paid, partnerships and events building clear, accessible reports that stakeholders actually use Analyse campaign performance understand what worked, what didn't, and why; spot trends and patterns in how audiences respond Produce insight and recommendations write clear post-campaign reviews that highlight outcomes, learnings and next actions Support planning and measurement help define KPIs, provide trend analysis and performance context to inform decisions WHAT WE NEED FROM YOU Essential: 3+ years' marketing reporting, analysis or insight (agency, in-house, or both) Strong with data tools - web analytics platforms, Excel, BI/dashboarding tools (Tableau, Power BI, Looker or similar) Can translate numbers into clear recommendations for non-technical people High accuracy and attention to detail Organised, efficient, able to manage multiple reporting streams and tight deadlines Desirable: B2B preferably financial services background Experience with email marketing platforms GA4 or similar web analytics tools Basic understanding of how different channels contribute to outcomes WHO YOU ARE Analytical - curious about why things happen, enjoy digging into data Clear communicator - can explain findings without jargon, confident with non-technical teams Detail-oriented - numbers need to be right Process-minded - spots opportunities to improve how we measure and report Organised and self-motivated manage your own workload and work well across teams Comfortable with Excel, Word, PowerPoint WHATS ON OFFER Salary: £35-40k depending on experience Pension: A generous 15% employer contribution! Annual leave: A substantial 30 days plus bank holidays Working pattern: Hybrid, London-based - 20% office attendance expected Bonus: Discretionary, based on performance Benefits: Life assurance, health cash plan

SC Johnson Professional have an exciting opportunity for a Data Analyst - Sustainability to join the team! You will join us on a full-time, permanent basis , and in return, you will receive a competitive salary . Location: Denby, Derbyshire Function: RD&E Internal Job Title: Senior Associate, Data Analyst, Sustainability About us: Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886. What's in it for you? Competitive salary plus bonus 4+1 hybrid working model Company pension scheme (up to 6% employer contributions) Life assurance (4 your salary) Free access to a healthcare platform offering nutritional advice, wellbeing support, and more Enhanced parental leave policy Free optical & hearing test vouchers 25 days annual leave plus statutory bank holidays Office based role with remote work available once a week for eligible employees Summer office hours: early Friday finish at 1:00 PM Employee benefits platform with discounts & wellbeing perks Access to employee assistance programmes Complimentary fresh fruit & hot drinks Subsidised on-site canteen Discounted products at our staff shop Free parking EV charging points at our Denby site (powered by our own renewable electricity!) Cycle-to-work scheme plus bicycle storage area "Save a Space" £200 monthly prize draw (earn a ticket every day you car share or don't use a parking space!) And so much more! About the Data Analyst - Sustainability role: The successful candidate will play a pivotal role in supporting the development, maintenance, and ongoing enhancement of the SC Johnson Professional Sustainability Databank and reporting systems. This position is responsible for ensuring the accuracy, integrity, and accessibility of sustainability data across key focus areas including Plastics, Chemistry, Carbon, Deforestation, and Waste, enabling informed decision-making and progress against sustainability ambitions. The role also contributes to the preparation of sustainability reports and data submissions, supporting transparent, credible communication of performance, progress, and impact across the business, as well as ensuring all relevant Sustainability Regulatory and Financial legislations are complied with. Responsibilities as our Graduate Product Development Associate - R&D: Support and maintain sustainability data sources to ensure integrity and alignment with evolving business requirements. Develop and manage the Sustainability Databank (Product & Product packaging data) and other repositories (e.g., Competitor Sustainability analysis). Ensure data availability and applicability to meet the needs of key stakeholders (RD&E, Supply Chain, Commercial, Finance). Support project sponsors/managers by delivering project-specific sustainability data requirements. Provide input into the creation of the Reporting Portal with self-serve formats and dashboards for easy stakeholder access to sustainability data Provide data as directed to meet the needs of corporate, regulatory, and regional requirements Maintain analytics tools that provide data for use in insight generation Experience you'll bring as our Data Analyst - Sustainability: Experience in SQL, Excel, Power Query and data visualization tools (e.g., Tableau, Power BI) Familiarity with SAP or similar PLM tools Familiarity with product analytics platforms Ability to translate technical data, regulatory requirements, etc into business insights and opportunities Bachelor's degree in Data Analytics, Data Science, Environmental Science, Sustainability, or related field; advanced degree preferred Ability to communicate effectively, translating data analytics outputs into actionable directions Behaviours you'll need: Strong attention to detail, with a consistent focus on data accuracy, quality, and integrity. A proactive, structured approach to managing complex data sets and evolving requirements. Curiosity and problem-solving mindset, with the ability to explore data to uncover insights and opportunities. Please Note: This role is based in the UK, and applicants must have the right to work in the UK. We do not provide domestic or international relocation for this role. You will be required to work from the office 5 days a week during the 90 days. After this, the arrangement will transition to 4 days in the office and one day working from home each week. If you feel like you are the right fit for our Data Analyst - Sustainability, please click 'Apply' now - we'd love to hear from you! Inclusion & Diversity We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions. We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization.

FP&A Analyst Sumitomo Corporation Europe Limited (SCEU) is seeking a finance professional to support budgeting, forecasting and financial analysis within its Steel Business Group, partnering with stakeholders to deliver accurate reporting, insight and strong financial governance. If you've also worked in the following roles, we'd also like to hear from you: Finance Analyst, Financial Analyst, Finance Business Partner, Management Accountant, Commercial Finance Analyst, Financial Planning and Analyst SALARY: £65,000 to £68,000 per annum + Benefits LOCATION: Hybrid. Working 3 Days from the Office in London (EC4V) and 2 Days from Home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for a FP&A Analyst to join Sumitomo Corporation Europe Limited, part of one of the world's largest integrated trading groups with a 400-year history. As a FP&A Analyst you will support the financial planning and analysis function across the Steel Business Group, contributing to budgets, forecasts, variance analysis and management reporting while partnering closely with sales and accounting teams. This FP&A Analyst role offers excellent exposure to senior stakeholders, the opportunity to influence operational and strategic decision-making, and the chance to develop within a globally respected organisation committed to sustainability, inclusion and long-term value creation. ABOUT US Sumitomo Corporation Europe Limited (SCEU), as part of Sumitomo Corporation, is one of the world's largest integrated trading groups. Our purpose is simple yet powerful: enriching lives and the world. We put customers at the heart of everything we do while embracing our responsibility to society. Inclusion is key - everyone is welcome, and everyone is treated fairly and with respect. With a global presence and expertise in a wide variety of industries, we offer candidates a continued career growth in a forward-thinking and innovative environment. We are driving significant sustainable energy projects in the UK, leading the way on climate change and energy. Join us and be part of something that truly matters. We look forward to you joining SCEU, where you will build lasting relationships, develop your skillset and contribute to our 400-year history of success. WHY JOIN US? Stunning views of the River Thames from our newly refurbished London office space with excellent facilities and a welcoming atmosphere Contribute to work that supports sustainability, innovation and global responsibility Apply early to avoid missing out - successful candidates will hear from us in June/July 2026 DUTIES Your duties as the FP&A Analyst include: Budgeting and Forecasting: Assisting with consolidated budgets and periodic forecasts across multiple business units Month-End Support: Supporting month-end processes, reviewing costs and preparing cost allocations Management Reporting: Preparing monthly management reports including profit and loss, balance sheet and stock reports Variance Analysis: Investigating variances between actuals and budget, including month-to-month fluctuations Financial Analysis: Proactively analysing financial performance to support operational and strategic decision-making Revenue Recognition: Partnering with sales teams to ensure correct revenue and cost recognition in line with IFRS Foreign Exchange Monitoring: Assisting with the monitoring and management of foreign exchange exposure Process Improvement: Collaborating with stakeholders to improve efficiency, governance and financial controls Stakeholder Liaison: Acting as a key interface between finance, accounting and commercial teams Ad Hoc Support: Providing finance-related support and insight to sales teams as required CANDIDATE REQUIREMENTS ESSENTIAL CIMA, ACA, ACCA or equivalent, fully qualified Experience (pre or post qualification) in financial analysis or a similar role Ability to work with a high level of accuracy and meet deadlines Commercially aware with the ability to analyse and interpret complex financial data and communicate insights clearly to non-financial stakeholders (including senior leadership of the BG) Hands on experience on application of accounting treatments (IFRS) Critical thinking mindset with the ability to challenge assumptions and validate data Effective interpersonal skills, managing communication between business group and accounting department Diplomacy skills to effectively collaborate and persuade/influence others Experience in using integrated ERP systems and financial software, with strong Excel skills SAP experience advantageous but not critical, experience of using a finance/accounting software a must DESIRABLE Experience supporting sales or commercial teams Background in process improvement or finance automation Experience using SAP or similar ERP systems Advanced Excel skill and experience in Power BI (desirable) BENEFITS Competitive salary (£65,000 - £68,000) plus benefits Hybrid working - 3 days working in the office in London per week with 2 days working from home 25 days annual leave + flexible working hours Flexi time credits for hours worked beyond 35 hours per week, with line manager approval Working Away - Up to 20 calendar days to work from any location either in the country you work in or overseas Life assurance, pension scheme, bonus scheme Dental Insurance Free annual health check Free onsite gym with pool and classes 24/7 Employee Assistance Programme Training and development tailored to your goals Potential support towards professional qualifications NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14815 This job is being advertised by AWD online on behalf of Sumitomo Corporation AWD-IN-SPJ

Senior Security Analyst - Cyber Security - SIEM - Qualys - IPS - IT security systems - Firewalls My client who are leaders in their field are looking for a Senior Cyber Security and Network Analyst to provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. Responsibilities: Support the delivery and maintenance of the organisation's cyber security and network infrastructure, ensuring systems remain secure, resilient, and aligned to business needs Manage day-to-day security operations, including monitoring SIEM platforms, Firewalls, endpoint protection, and threat detection tools Investigate security incidents and vulnerabilities, recommending and implementing corrective actions where required Maintain and support network technologies including LAN/WAN, Wi-Fi, Internet connectivity, and Layer 2/3 infrastructure Contribute to cyber security and infrastructure projects, including the implementation of new security controls and technologies Perform patching, upgrades, and ongoing maintenance across security and network environments to minimise risk and downtime Develop and maintain security policies, operational procedures, technical documentation, and compliance standards Support disaster recovery and business continuity planning, testing, and readiness activities Key Experience & Skills: Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security

Senior Network and Security Analyst - L2/L3 Network Infrastructure - Cyber Security - SIEM tools My client who are leaders in their field are looking for a Senior Cyber Security and Network Analyst to provide effective and timely operational support, development and management of the IT network and security infrastructure to meet business requirements and objectives. Responsibilities: Support the delivery and maintenance of the organisation's cyber security and network infrastructure, ensuring systems remain secure, resilient, and aligned to business needs Manage day-to-day security operations, including monitoring SIEM platforms, Firewalls, endpoint protection, and threat detection tools Investigate security incidents and vulnerabilities, recommending and implementing corrective actions where required Maintain and support network technologies including LAN/WAN, Wi-Fi, Internet connectivity, and Layer 2/3 infrastructure Contribute to cyber security and infrastructure projects, including the implementation of new security controls and technologies Perform patching, upgrades, and ongoing maintenance across security and network environments to minimise risk and downtime Develop and maintain security policies, operational procedures, technical documentation, and compliance standards Support disaster recovery and business continuity planning, testing, and readiness activities Key Experience & Skills: Palo Alto Firewalls and all associated NG services Endpoint detection and remediation Proven track record in Cyber security and understanding of cyber security analysis, tools and software Experience of implementing, supporting and developing L2/3 network infrastructure Qualys Vulnerability Management Aruba Wifi L2/3 switching - Cisco Nexus Network Load balancing Penetration Testing (3rd Party) Incident management Data Security

Senior UX/UI or Product Designer with a specialized focus on Conversion Rate Optimisation (CRO) and experimentation to join our dynamic, flexible team, Embedded directly within our dedicated CRO squad. The opportunity: We are seeking a highly skilled and passionate UX/UI or Product Designer with a specialized focus on Conversion Rate Optimisation (CRO) and experimentation to join our dynamic, flexible team, Embedded directly within our dedicated CRO squad. This hybrid role is for a hands-on designer who excels at crafting, optimizing, and delivering high-performing digital experiences across desktop and mobile. You will design premium web experiences and landing pages that drive user engagement, maximize conversions, and seamlessly support business growth. You will be instrumental in translating user data, behaviour analytics, and strategic hypotheses into high-impact design variations and optimized user journeys. Working collaboratively within a cross-functional CRO squad, you will be responsible for the end-to-end design life cycle of A/B and multivariate tests, ensuring every design is both meticulously executed and strategically optimized for maximum performance. What you'll be doing: You are a hands-on, highly motivated, and self-sufficient UX/UI or Product Designer with deep expertise in conversion-centered design principles, web/mobile usability, and data-driven Optimisation. Your passion for user-centric design pushes you to create intuitive, efficient, and visually stunning digital experiences that perform. Conversion-Centered Design & Execution: Lead the end-to-end UX/UI design process for A/B testing, multivariate testing, landing pages, and ongoing Optimisation initiatives across web and mobile platforms. Develop detailed user flows, interaction models, wireframes, and interactive, high-fidelity prototypes specifically optimized for experimentation and user validation. Create pixel-perfect UI designs that respect and elevate our clients' brand guidelines, utilizing persuasive design patterns, psychological triggers, and clear, conversion-focused hierarchies. Work with and support tokenized design systems (DS) , ensuring scalability, efficiency, and consistency of components across a multi-brand environment. Design and optimize unique, tailored user journeys for our client's portfolio of sub-brands , ensuring sub-brand visual identities and unique experiences are maintained while adhering to core design system architectures. Focus on landing page layouts , micro-interactions, persuasive copywriting placement, and checkout/signup funnel Optimisation to systematically minimize friction. Translate user feedback, testing data, and statistical results from A/B tests into actionable, iterative design recommendations. Ensure all experiment designs are technically feasible and collaborate closely with developers during implementation, providing detailed specifications and reviewing builds to ensure high-fidelity execution of tests. Collaboration & CRO Advocacy: Work closely with CRO Strategists, Web Analysts, Product Managers, and Front End Developers in a fast-paced, agile squad environment to manage multiple experimentation pipelines. Advocate for data-informed, evidence-based design decisions , presenting design concepts and experimentation rationale clearly to clients and stakeholders to build alignment. Actively contribute to and maintain conversion-oriented design libraries , templates, and documented best practices to scale our Optimisation efforts. What we want from you: Desirable: Experience designing for A/B testing, personalisation, CRO, or landing page optimisation would be a bonus, particularly where design decisions have been informed by user insight, performance data, or test learnings. Tokenized Design Systems (DS) Mastery: Deep understanding of working with and leveraging tokenized design systems (design tokens in Figma) to manage styling variables, thematic brand changes, and cross-platform consistency efficiently. Multi-Brand Navigation: Proven ability to design distinct and unique user journeys for a client's various sub-brands, striking the perfect balance between brand customization and core systemic rules. Digital Commerce & Product Context: Experience designing high-converting experiences for E-commerce, transactional websites, lead-generation pages, or digital products is highly desirable. Exceptional Portfolio: A must-have portfolio showing a clear end-to-end design process, specifically highlighting how you use user insights, data, or test hypotheses to design landing pages, optimized user flows, and successful A/B test variations. Mastery of UX & Conversion Principles: Deep understanding of user psychology, persuasive design, usability standards, responsive layouts, and platform-specific UX/UI guidelines. Figma & Prototyping Proficiency: Exceptional proficiency in Figma, with the ability to create structured, scalable design files, component libraries, and realistic prototypes for testing. Technical Understanding: Solid understanding of Front End capabilities (HTML, CSS, and basic JavaScript limitations) to ensure your Optimisation designs are technically feasible and performant. Collaboration & Agility: Strong communication skills, with a collaborative mindset, comfortable presenting design rationale to stakeholders and working in fast-paced agile development/testing cycles. Accessibility & Performance: Strong understanding of web accessibility (WCAG) and page performance considerations to design fast, inclusive, and seamless experiences. What we can offer you: Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

Assistant Accountant Harrogate - Hybrid 36,500 We're working with a growing organisation based in Harrogate as they look to expand their finance team with an Assistant Accountant. This newly created role has been developed to support financial operations, reporting, reconciliations, and business integration projects. This is an excellent opportunity for a finance professional looking to broaden their experience across accounting, financial systems, and project-based work within a fast-paced environment. Key responsibilities: Perform balance sheet reconciliations and investigate variances. Prepare and post journals to ensure accurate financial records. Review, validate, and reconcile financial data across multiple systems. Assist with month-end and year-end accounting processes. Support budget preparation, maintenance, and reporting activities. Assist with financial account migrations and system implementation projects. Produce financial reports and analysis to support business decision-making. Maintain financial controls and ensure data accuracy. Work closely with operational teams and stakeholders to support business integration activities. Identify opportunities to improve financial processes and reporting efficiency. Skills and experience: Previous experience in an Assistant Accountant or similar finance role. Strong understanding of balance sheet reconciliations, journals, accruals, and prepayments. Good knowledge of financial statements and accounting principles. Strong Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis. Excellent attention to detail and accuracy. Strong communication skills with the ability to work effectively with both finance and non-finance stakeholders. Organised and able to manage multiple priorities and deadlines. Proactive approach to problem-solving and continuous improvement. AAT qualified or studying towards ACCA/CIMA (desirable but not essential). What's on offer: Salary up to 36,500 Hybrid working. Full study support available. Clear progression opportunities into Management Accountant, Finance Analyst, or Finance Business Partner roles. Supportive and collaborative team environment. Regular social events and team activities. Free parking and excellent transport links. Opportunity to gain exposure to systems, projects, and business integration alongside core accounting responsibilities. INDFIN

Onsite Desktop Support Analyst / Team Leader We are seeking a proactive Onsite Desktop Support Analyst with low-level Team Leader responsibilities. This is a hands-on role providing technical support to end users while assisting with the day-to-day coordination of a small support team. The successful candidate will possess desktop support experience across Windows and MAC environments, excellent troubleshooting skills, and the ability to lead by example in a fast-paced operational environment. Technical Support Provide onsite and remote technical support for end users across multiple locations. Diagnose and resolve hardware, software, operating system, and peripheral issues. Support and maintain desktops, laptops, mobile devices, printers, and associated equipment. Install, configure, and support Windows 11 and macOS devices. Administer and troubleshoot Microsoft 365 (O365) applications and services, including Outlook, Teams, OneDrive, and SharePoint. Manage user accounts, permissions, and access requests. Build, deploy, and maintain desktop and laptop hardware. Escalate complex issues to appropriate teams while maintaining ownership through to resolution. Maintain accurate documentation of incidents, requests, and technical procedures. Team Leadership Support Provide guidance and mentoring to junior support analysts. Assist with task allocation and workload management within the support team. Act as an escalation point for first-line technical issues. Support the Team Lead or IT Manager with service delivery activities and reporting. Essential Skills & Experience Proven experience in a Desktop Support, IT Support Analyst, or Service Desk role. Strong knowledge of Windows 11 administration and troubleshooting. Experience supporting macOS environments. Solid understanding of Microsoft 365 (O365) applications and services. Experience diagnosing and repairing desktop, laptop, and peripheral hardware issues. Knowledge of Active Directory, Azure AD/Entra ID, and user account administration. Basic networking knowledge, including TCP/IP, DNS, DHCP, VPNs, and wireless networking. Experience using ITSM/ticketing systems. Excellent customer service and communication skills. Ability to prioritise workloads and work effectively under pressure. Desirable Skills Experience with Intune, Autopilot, or endpoint management solutions. Knowledge of ITIL principles and service management practices. Previous experience acting as a team lead, senior analyst, or mentor. Relevant industry certifications such as: Microsoft Certified CompTIA A+ CompTIA Network+ ITIL Foundation

Policy Apprenticeship -Assistant Parliamentary Clerk Salary: £29,180 Contract Type: Permanent Working Pattern: This post is available on a full time, part time or job share basis, and flexible working hours can be accommodated. Location: London (1 Horse Guards Road) only If you are interested in the inner workings of the Government, meeting Ministers, Senior Officials and liaising with the Press then this could be the job for you! About the Team The Ministerial and Communications Group sits at the heart of the Treasury. If you are interested in the inner workings of the Government, meeting Ministers, Senior Officials and liaising with the Press then this could be the place for you! We are a friendly and inclusive Group working on some of the most exciting issues of the day, bringing together work from across the rest of the department and engaging closely with partners across Whitehall and beyond. We provide support to Ministers, through Ministerial offices. We act as Treasury's external face, through the Press Office and Communications team. We are responsible for managing the department, through our support for the Permanent Secretary, the Second Permanent Secretaries, the Treasury Board, and the Executive Management Board (EMB), and our ownership of Treasury governance structures. The Group is led by the Permanent Secretary Treasury's Parliamentary Unit is a friendly team of six. We are part of the larger ministerial team, working closely with the Chancellor's and other Private Offices. We are responsible for providing advice, co-ordinating and supporting the successful delivery of the Treasury's parliamentary business. We support each other to develop our careers and maintain our work/life balances. The key responsibilities of the post-holder will be: As an Assistant Parliamentary Clerk, you will work, as part of a team, to co-ordinate the parliamentary business of the Treasury and its supporting government departments and agencies. The main responsibility is helping to deliver the Treasury's legislative priorities and parliamentary business. Key Accountabilities for this role include: Preparing documents and secondary legislation for presentation to Parliament, including liaison with officials, National Archives and the House authorities Ensuring the timely allocation of questions to drafting colleagues in Treasury and HMRC. Contribute to maintaining high level of PQ on time answering rates. Monitoring the progress of Treasury issues in Parliament, keeping Treasury colleagues updated on the issues raised. This includes preparing a weekly forward look of Treasury business in Parliament and preparing the Chancellor's cabinet briefing on Parliamentary business. Allocating Lords oral questions to policy teams in the department to answer; clearing answers through ministers and special advisers. Preparing Written Ministerial Statements for publication in Parliament to ensure Treasury announcements are given to Parliament on time and in the appropriate format. Provide support to Treasury ministers and colleagues on other parliamentary matters. Contributing to flexible and supportive team working whilst taking the opportunity to learn about parliamentary and policy work more comprehensively. As part of your role, you will complete a Level 4 Policy Officer apprenticeship with JGA. You will need to meet the eligibility requirements for apprenticeship funding and pass an assessment of prior learning from the apprenticeship provider to ensure funding is being used to develop new knowledge, skills and behaviours. Qualifications Required You will be required to evidence the below existing qualifications: Equivalent of Level 2 Maths and English (GCSE Grade C/4 or above). About You We are looking for people who have the ability to prioritise and organise a diverse workload that involves working with people both within the team and outside. You will be able to follow procedures methodically and accurately in a fast-paced environment as well as have the ability to work collaboratively and effectively with others, developing and nurturing positive relationships and drawing on different perspectives to arrive at high quality outcomes. Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link.

Data Engineer (Fabric) Sheffield City Centre (On-site + 1 day home working) Up to 60,000 + 15% Pension Your new role Working closely with stakeholders across the UK, US and European businesses, you will help ensure data is accessible, trusted, and used effectively to support operational and strategic decision-making. This is a hands-on role combining data engineering with analytical delivery, reporting to the Global IT Manager, with a clear opportunity over time to take on greater technical ownership and help shape the direction of the data platform as it continues to mature. Responsibilities Champion data innovation within a forward-thinking manufacturing environment, integrating insights from energy systems, operational technology, ERP, and CRM platforms to drive operational improvement and support smarter financial and strategic decision-making Design, build, and continuously improve scalable end-to-end data pipelines within Microsoft Fabric, implementing and maintaining medallion architecture standards across ingestion, transformation, and presentation layers Develop and optimise trusted data models and semantic layers that enable high-quality reporting, self-service analytics, and advanced business insight Collaborate closely with stakeholders across the organisation to translate business requirements into practical data solutions and support analytics projects from discovery through to adoption and business use Shape and evolve platform standards, governance, and security practices while maintaining high levels of data quality, reliability, and performance, continuously identifying opportunities to improve tools, processes, and ways of working, and actively developing your own technical and professional capability Experience needed Hands-on experience with Microsoft Fabric, including Lakehouse, Dataflows, Notebooks, Pipelines, and workspace management, with the ability to design and support scalable data solutions across ingestion, transformation, and presentation layers Strong SQL skills, including developing, optimising, and troubleshooting queries to support data transformation and analytical models Confident in building and maintaining robust data models and semantic layers that support high-quality reporting, self-service analytics, and advanced insight using tools such as Power BI or similar analytics platforms Experience working with structured business data from enterprise systems such as ERP and CRM platforms, with an understanding of data relationships, master data concepts, and business process integration Strong, clear communicator able to translate complex technical topics into simple, meaningful insights and narratives for a range of audiences Strong stakeholder engagement skills, building trusted relationships across business and IT teams Certifications such as Microsoft Power BI Data Analyst (PL-300), Microsoft Fabric Analytics Engineer Associate (DP-600), Microsoft Fabric Data Engineer Associate (DP-700) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Are you a naturally curious data professional or housing specialist who loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands-on property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your screen matches the reality on the ground. What you'll be doing: Audit service charge schedules, spot discrepancies, and separate genuine errors from necessary adjustments. Travel to properties nationally to physically verify assets, ensure fair cost recovery, and review service delivery. Work closely with Asset and Housing teams to future-proof apportionment models and align data with lease agreements. Directly protect tenants and leaseholders by ensuring every single charge is transparent, fair, and legally compliant. What you need: An inquisitive "detective" mindset. You don't need to be a qualified accountant, but you must be highly analytical, comfortable with complexity. A background in service charge administration, property services, data analysis, or housing operations. Intermediate to advanced Excel skills and the ability to confidently navigate finance or housing management software. The ability to read and interpret complex residential leasehold and tenancy agreements to verify accuracy. Comfortable collaborating with internal leadership, regional asset teams, and external contractors. A full UK driving license and a willingness to undertake regular national travel for site visits. Why you'll love this job: Competitive Salary: circa £34k Work-Life Balance: 35-hour work week with hybrid working 50/50 between the Peterborough office and home. Perks: 28 days holiday, plus bank holidays, and your birthday off, plus the option to buy/sell more. Health & Wellbeing: comprehensive health cash plan, and excellent gym/retail discounts. Future-Proofing: Exceptional internal training, access to a Leadership Academy, and strong long-term career progression. Security: Top-tier pension schemes (including defined benefit options) and peace of mind life assurance. If you are thorough, love problem-solving, and are ready for a role with real movement and variety, apply today!

Are you a naturally curious data professional or housing specialist who loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands-on property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your screen matches the reality on the ground. What you'll be doing: Audit service charge schedules, spot discrepancies, and separate genuine errors from necessary adjustments. Travel to properties nationally to physically verify assets, ensure fair cost recovery, and review service delivery. Work closely with Asset and Housing teams to future-proof apportionment models and align data with lease agreements. Directly protect tenants and leaseholders by ensuring every single charge is transparent, fair, and legally compliant. What you need: An inquisitive "detective" mindset. You don't need to be a qualified accountant, but you must be highly analytical, comfortable with complexity. A background in service charge administration, property services, data analysis, or housing operations. Intermediate to advanced Excel skills and the ability to confidently navigate finance or housing management software. The ability to read and interpret complex residential leasehold and tenancy agreements to verify accuracy. Comfortable collaborating with internal leadership, regional asset teams, and external contractors. A full UK driving license and a willingness to undertake regular national travel for site visits. Why you'll love this job: Competitive Salary: circa £34k Work-Life Balance: 35-hour work week with hybrid working 50/50 between the Camberley office and home. Perks: 28 days holiday, plus bank holidays, and your birthday off, plus the option to buy/sell more. Health & Wellbeing: comprehensive health cash plan, and excellent gym/retail discounts. Future-Proofing: Exceptional internal training, access to a Leadership Academy, and strong long-term career progression. Security: Top-tier pension schemes (including defined benefit options) and peace of mind life assurance. If you are thorough, love problem-solving, and are ready for a role with real movement and variety, apply today!

Connect2Luton are excited to recruit a Service Desk Analyst on behalf of Luton Borough Council. Main purpose of position: On an operational level the role will respond to Incidents and Service Requests (including Major Incidents). They will contribute to the resolution of Incidents and Service Requests problems identified and building solutions for the knowledge base. Within the day-to-day service the role will contribute to the delivery of continuous improvement of the process and supporting systems into the Authority. The post holder will be part of a team and will be assisting the Service Desk Lead and Service Delivery in the control and success of the Service Desk function that handles customers' issues or requests with professional attitude. Responsible for the triage and actions on both Incidents and Service Requests received by the Service. The post can greatly influence the direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools, community centres, social services establishments as well as the Council's main central offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage diagnostic on all tickets, acting on own initiative, within stated guidelines and in conjunction with other members of the team. Apply skills to resolve all assigned incidents before referring to application and/or technical support. Administration of categorised Service Requests (e.g. New Starter, Leaver and transfers) relating to access to Luton's Windows Active Directory structure, primary email systems, ensuring that a full audit trail of changes are maintained within Active Directory and the IT Service Management tools. Follows up reported complex incidents to ensure timely resolution or escalation, and promptly communicate on progress to end-user, requests are fulfilled, and the customer communication is complete. Ensure that incidents and requests are handled in accordance to agreed SLAs. Develop and maintain a comprehensive knowledge base, including technical articles and self-help guides for end-users. Skills and Experience: Demonstrable experience of providing IT Customer support Demonstrable experience working in a busy IT service desk environment; using an ITSM tool to create, update and manage tickets with precision and attention to detail Some experience technical knowledge of enterprise level computing, mobile devices, supported Microsoft operating systems, business software and office productivity tools Able to manage Windows Active Directory and Microsoft exchange (both On-premises and Azure/Exchange, Office 365 solutions) Able to administer Windows AD file system security settings Able to maintain accurate hardcopy and computerised records Able to use Microsoft Office or equivalent applications competently Demonstrable understanding and operational knowledge of ITSM frameworks e.g. ITIL v3 or 4 Demonstrable experiences of ITSM tooling administration Working hours will be on a rota basis between 7am and 7pm Monday to Friday About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.